وظائف رائد نشاط - الغربية مصر

About Us<br><br>Tasaheel is one of Egypt’s leading SME institutions, committed to empowering individuals and communities through accessible and responsible financial solutions. Since our establishment, we have played a pivotal role in expanding financial inclusion by offering tailored lending products that support small to medium-sized businesses across the country.<br><br>Driven by a mission to unlock economic opportunities for underserved populations, Tasaheel provides fast, reliable, and transparent financing options that enable entrepreneurs—particularly women and youth—to grow their businesses, improve their livelihoods, and contribute to sustainable local development.<br><br>With a wide network of branches spanning urban and rural Egypt, we combine deep market knowledge with cutting-edge technology to deliver high-impact services with efficiency and care. Our team is dedicated to building long-term relationships with our clients based on trust, accountability, and mutual growth.<br><br>Overview<br><br>The SMEs Business Center Head will be responsible for managing and expanding a portfolio of SME clients while leading and developing a team of SME officers. The role focuses on meeting clients’ financial needs—including deposits, transactions, trade finance, and borrowing—while ensuring strong customer relationships, portfolio growth, and high team performance.<br><br>What You’ll Do<br><br>Lead, supervise, and mentor a team of SME officers to achieve business objectives.<br><br>Set clear performance targets for the team and ensure consistent achievement.<br><br>Support team members with training, coaching, and guidance to enhance skills and productivity.<br><br>Manage and grow a portfolio of SME customers while ensuring high levels of client satisfaction and retention.<br><br>Build strong relationships with decision-makers within client organizations.<br><br>Handle escalated client concerns and ensure timely, professional resolution.<br><br>Identify and execute cross-selling and upselling opportunities across financial products.<br><br>Drive client acquisition strategies to expand the SME portfolio.<br><br>Ensure team compliance with customer service standards, policies, and procedures.<br><br>Monitor market trends and competitor activities to identify growth opportunities.<br><br>Collaborate with internal departments to ensure efficient and seamless customer service delivery.<br><br>What Makes You a Good Fit<br><br>Minimum 5 years of experience in banking with a focus on SME banking.<br><br>Proven team leadership/people management experience.<br><br>Successful completion of a credit course (mandatory).<br><br>Strong leadership, communication, and negotiation skills.<br><br>Demonstrated success in portfolio growth and client relationship management.<br><br>Ability to motivate and guide a team toward achieving ambitious targets.<br><br>Excellent problem-solving and decision-making skills.<br><br>At Tasaheel, we believe that access to finance is not just a service—it’s a catalyst for transformation.

Company Description: Hallatravel, through the Halla App, makes it easy to book trips across Egypt, including hotels, honeymoon packages, and curated activities, all from a mobile device. The company focuses on offering competitive prices and flexible payment options, such as cash, Visa, bank deposit, and Fawry Pay. Hallatravel provides 24-hour customer support to assist travelers before and during their trips, ensuring a smooth experience. The brand actively engages with customers through its Android and i OS apps and social media channels, including You Tube, Instagram, and Facebook, creating a connected community of travelers. Role Description: The Content Creator will work full-time on-site in Qesm El Maadi and be responsible for developing engaging digital content that showcases Hallatravel’s offerings and brand voice. Day-to-day tasks include planning and producing social media posts, short videos, and written content for the Halla App and various online platforms. The role involves collaborating with marketing and product teams to translate travel packages and promotions into clear, appealing stories for customers. The Content Creator will also analyze audience engagement, refine content based on performance, and ensure consistency with brand guidelines. This position requires active participation in team meetings, content brainstorming sessions, and occasional coordination with customer support to highlight traveler experiences. Qualifications Strong skills in content creation and storytelling, including writing clear, engaging copy for digital platforms. Responsible for the video scripts that we need on social media channels. Responsible for writing optimized articles to support SEO on the website. Auditing all content and ad copies for the paid campaign. Writing social media content based on the SM strategy. Experience producing social media and short-form video content, with an understanding of major platforms (Instagram, Facebook, You Tube, Tik Tok, or similar). Writing the Content of the Customer journey (notifications, pop-ups, email marketing, and newsletters). Basic knowledge of visual design and multimedia tools (e.g., Canva, Adobe Creative Cloud, or similar) to create appealing graphics and visuals. Ability to research destinations, travel trends, and customer needs to inform content ideas and calendars. Comfort with digital tools and mobile apps, and ability to translate product features into user-friendly content. Strong communication and collaboration skills, with the ability to work effectively in an on-site, team-based environment. Good organizational skills, attention to detail, and ability to manage multiple content projects and deadlines. Prior experience in travel, hospitality, or consumer-facing digital content is an advantage. Relevant education in communications, media, marketing, or a related field is preferred, or equivalent practical experience.