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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Purpose: To manage all short/long term manufacturing activities by setting action plans and allocating resources while troubleshooting any faced issues to ensure efficient delivery of promised manufacturing commitments within the defined timelines.</p><p>Duties &amp; Responsibilities:</p><ul><li>Supervises the day-to-day operations of manufacturing section to ensure that work processes are implemented as designed and comply with established policies, processes and procedures</li><li>Develops monthly and annual production plans for the manufacturing site to include resource planning and monitoring and reporting on performance against the plan.</li><li>Communicates the local action plan and explains how this relates to the overall action plan and strategy to motivate people to achieve local business goals.</li><li>Identifies shortcomings in existing manufacturing processes, systems/procedures and suggests potential improvements with guidance from more senior colleagues to obtain better results.</li><li>Help management to implement quality assurance change initiatives to ensure continuous operational improvements.</li><li>Develop short- or long term work schedules and approves overtime arrangements or uses additional resources as needed in order to achieve planned commitments.</li><li>Constructs short and medium-term manufacturing action plans to ensure optimal utilization and efficiency</li><li>Troubleshoots and investigates complex manufacturing issues, incidents and reliability problems on the production line and rearranges work plans and resources accordingly to ensure continuity of operations.</li><li>Coordinates with internal departments such as engineering to carry out plant projects such as expansions.</li><li>Manages the training and development of employees to ensure optimal individual and organizational performance.</li><li>supervises the activities to ensure that all work within a specific area of Manufacturing activity is carried out in an efficient and procedurally compliant manner</li><li>Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment</li></ul><p>Job Location: Beni Swief City</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in pharmacy.</li><li>Minimum 10 years of experience in Production management.</li><li>Strong knowledge of Lean Manufacturing, Six Sigma, and process optimization methodologies.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Ability to manage multiple sites and drive operational excellence initiatives</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><u><span>Job Purpose:</span></u></strong></p><br> <p><span>To manage all short/long term manufacturing activities by setting action plans and allocating resources while troubleshooting any faced issues to ensure efficient delivery of promised manufacturing commitments within the defined timelines.</span></p><br> <p><strong><span><span>Duties &amp; Responsibilities:</span></span></strong></p><br> <ul> <li><span>Supervises the day-to-day operations of manufacturing section to ensure that work processes are implemented as designed and comply with established policies, processes and procedures </span></li> <li><span>Develops monthly and annual production plans for the manufacturing site to include resource planning and monitoring and reporting on performance against the plan. </span></li> <li><span>Communicates the local action plan and explains how this relates to the overall action plan and strategy to motivate people to achieve local business goals. </span></li> <li><span>Identifies shortcomings in existing manufacturing processes, systems/procedures and suggests potential improvements with guidance from more senior colleagues to obtain better results. </span></li> <li><span>Help management to implement quality assurance change initiatives to ensure continuous operational improvements. </span></li> <li><span>Develop short- or long – term work schedules and approves overtime arrangements or uses additional resources as needed in order to achieve planned commitments. </span></li> <li><span>Constructs short and medium-term manufacturing action plans to ensure optimal utilization and efficiency </span></li> <li><span>Troubleshoots and investigates complex manufacturing issues, incidents and reliability problems on the production line and rearranges work plans and resources accordingly to ensure continuity of operations.</span></li> <li><span>Coordinates with internal departments such as engineering to carry out plant projects such as expansions.</span></li> <li><span>Manages the training and development of employees to ensure optimal individual and organizational performance.</span></li> <li><span>supervises the activities to ensure that all work within a specific area of Manufacturing activity is carried out in an efficient and procedurally compliant manner </span></li> <li><span>Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment </span></li> </ul> <ul> <li><strong><span>Job Location: Beni Swief City</span></strong></li> </ul> <p><strong><u><span>Qualifications:</span></u></strong></p><br> <ul> <li><span>Bachelor’s degree in pharmacy.</span></li> <li><span>Minimum 10 years of experience in Production management.</span></li> <li><span>Strong knowledge of Lean Manufacturing, Six Sigma, and process optimization methodologies.</span></li> <li><span>Excellent leadership, communication, and problem-solving skills.</span></li> <li><span>Ability to manage multiple sites and drive operational excellence initiatives</span></li> </ul> </div>

<p>The Reception Desk &amp; Administrative Supervisor is responsible for managing reception activities, controlling visitor access, supporting office security, and supervising the daily performance of assigned reception, security, and cleaning personnel. The role ensures that office services are delivered professionally and in accordance with company policies, security procedures, and health and safety standards. Key Responsibilities Manage and supervise daily reception desk operations. Welcome visitors professionally and direct them to the appropriate employee or department. Record visitors names and relevant information and organize their movement within the office. Monitor access to the office and ensure that unauthorized individuals do not enter restricted areas. Implement and maintain all applicable office security procedures. Monitor security systems, including surveillance cameras and alarm systems. Take appropriate action and immediately report any security threat, unusual activity, or emergency. Coordinate with management to prepare and implement daily work plans. Distribute duties and responsibilities among assigned reception, security, and cleaning personnel. Monitor the team s daily performance and ensure that service quality standards are achieved. Provide operational support to team members and help resolve work-related problems. Ensure that employees comply with company policies, workplace regulations, and health and hygiene standards. Ensure that assigned personnel wear the approved uniform and visible photo identification cards. Confirm that employees understand their responsibilities and the nature of the workplace in which services are provided. Maintain strict confidentiality regarding company information, employees, visitors, and any information obtained during work. Ensure that all assigned personnel behave professionally, politely, discreetly, and responsibly. Promote cooperation between service personnel and office employees. Prepare or maintain relevant visitor, attendance, incident, and operational records. Report performance issues, security incidents, maintenance requirements, or service concerns to management. Perform any other related duties assigned by management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or relevant vocational qualification; a bachelor's degree is preferred.</li><li>Minimum of 2-4 years of experience in reception, administration, security supervision, facilities coordination, or a similar position.</li><li>Previous experience supervising reception, security, cleaning, or facility-support personnel is preferred.</li><li>Good knowledge of reception procedures, visitor management, and office security practices.</li><li>Ability to monitor CCTV cameras, alarm systems, and other basic security equipment.</li><li>Good planning, task distribution, and team supervision skills.</li><li>Strong communication and interpersonal skills.</li><li>Professional appearance and customer-service attitude.</li><li>Ability to handle visitors, employees, and sensitive situations calmly and professionally.</li><li>High level of honesty, discretion, and confidentiality.</li><li>Ability to identify problems, handle incidents, and report them appropriately.</li><li>Basic computer skills, including Microsoft Office and electronic recordkeeping.</li><li>Good Arabic communication skills; basic to good English is preferred.</li><li>Ability to work according to the organization's schedule and operational requirements.</li><li>Willingness to wear the approved uniform and identification card.</li><li>Basic knowledge of occupational health and safety requirements is preferred.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Purpose: To manage activities related to the quality control unit within the quality department including management of tests in products analysis, overseeing procedures, training direct reports, allocating workloads and troubleshooting any problems in order to detect any defects or issues in products before they are released into the market.</p><p>Duties &amp; Responsibilities:</p><ul><li>Recommends improvements to departmental policy and directs the implementation of procedures and controls covering all areas of Quality activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost- effective service to customers</li><li>Supervises the day-to-day operations of Quality section to ensure that work processes are implemented as designed and comply with established policies, processes and procedures</li><li>Manages laboratory activities for assigned functions and projects to create short- and long-term work plans, assignments and milestones for direct reports.</li><li>Supervises training activities for their teams to ensure they have the proper tools to achieve the identified objectives, maximize their potential and improve their individual effectiveness in meeting business needs.</li><li>Manages the support for other departments in executing investigations and preparing deficiency letter responses to ensure efficient registration process for Hikma products.</li><li>Supports activities related to analytical method transfers for the assigned projects to ensure efficient transfer of projects between sites.</li><li>Reviews technical documents, including validation protocols and reports, reference standard qualifications protocols/ reports, analytical test procedures, Certificates of Analysis; technical reports, change controls and investigations report to ensure the documents are up to standards and comply with regulations.</li><li>Standardizes processes throughout the laboratory to ensure compliance to cGMP s and current SOP s.</li><li>Participates in the management of analytical procedure development and reviewal to ensure that they conform to current and appropriate scientific, compendial and regulatory standards and are suitable for use for their intended purpose.</li><li>Develops and implements procedures, systems and training activities to develop an appropriate level of scientific expertise within laboratory to ensure the successful execution of project work to current pharmaceutical industry technical standards and to maintain compliance with cGMP s.</li><li>Manages troubleshooting activities for any potential faced issues to ensure keeping records of such issues and finding the best solution to solve them</li><li>Prepares departmental reports of quality timely and accurately to meet company and department requirements, policies and standards</li></ul><p>Job Location: Beni Swief City</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in pharmacy.</li><li>Minimum 11 years of experience in pharmaceutical industry.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Excellent organizational and leadership skills</li><li>Sterile Pharmaceutical background is a must.</li><li>In depth understanding of Quality Control procedures and relevant legal standards.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><u>Job Purpose:</u></strong></p><br> <p>To manage activities related to the quality control unit within the quality department including management of tests in products analysis, overseeing procedures, training direct reports, allocating workloads and troubleshooting any problems in order to detect any defects or issues in products before they are released into the market.&nbsp;</p><br> <p><strong><u>Duties &amp; Responsibilities:</u></strong></p><br> <ul> <li>Recommends improvements to departmental policy and directs the implementation of procedures and controls covering all areas of Quality activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost- effective service to customers</li> <li>Supervises the day-to-day operations of Quality section to ensure that work processes are implemented as designed and comply with established policies, processes and procedures</li> <li>Manages laboratory activities for assigned functions and projects to create short- and long-term work plans, assignments and milestones for direct reports.&nbsp;</li> <li>Supervises training activities for their teams to ensure they have the proper tools to achieve the identified objectives, maximize their potential and improve their individual effectiveness in meeting business needs.&nbsp;</li> <li>Manages the support for other departments in executing investigations and preparing deficiency letter responses to ensure efficient registration process for Hikma products.&nbsp;</li> <li>Supports activities related to analytical method transfers for the assigned projects to ensure efficient transfer of projects between sites.&nbsp;</li> <li>Reviews technical documents, including validation protocols and reports, reference standard qualifications protocols/ reports, analytical test procedures, Certificates of Analysis; technical reports, change controls and investigations report to ensure the documents are up to standards and comply with regulations.&nbsp;</li> <li>Standardizes processes throughout the laboratory to ensure compliance to cGMP’s and current SOP’s.&nbsp;</li> <li>Participates in the management of analytical procedure development and reviewal to ensure that they conform to current and appropriate scientific, compendial and regulatory standards and are suitable for use for their intended purpose.</li> <li>Develops and implements procedures, systems and training activities to develop an appropriate level of scientific expertise within laboratory to ensure the successful execution of project work to current pharmaceutical industry technical standards and to maintain compliance with cGMP’s.</li> <li>Manages troubleshooting activities for any potential faced issues to ensure keeping records of such issues and finding the best solution to solve them</li> <li>Prepares departmental reports of quality timely and accurately to meet company and department requirements, policies and standards</li> <li><strong>Job Location: Beni Swief City</strong></li> </ul> <p><strong><u>Qualifications:</u></strong></p><br> <ul> <li><span>Bachelor’s degree in pharmacy.</span></li> <li><span>Minimum 11 years of experience in pharmaceutical industry.</span></li> <li><span>Excellent leadership, communication, and problem-solving skills.</span></li> <li><span>Excellent organizational and leadership skills</span></li> <li><span>Sterile Pharmaceutical background is a must.</span></li> <li><span>In depth understanding of Quality Control procedures and relevant legal standards.</span></li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Bosta: </strong><br> <span>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions. </span><br> <span>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.</span><br> <strong>Job Code:</strong><br> <span>Incremental 2026BOX-205</span><br> <strong>About the Role:</strong><br> The <strong>Control Tower Supervisor</strong> is responsible for overseeing Bosta Box operational issues and ensuring timely resolution of shipment-related cases. The role acts as a key link between <strong>Operations and Customer Experience</strong>, coordinating with different teams to investigate issues, drive corrective actions, and ensure SLA adherence. It also focuses on <strong>operational control, SOP compliance, and courier activity audits</strong> to identify risks and prevent service-impacting issues. The position plays a critical role in identifying recurring operational problems and driving <strong>continuous improvement and operational excellence</strong>.<br><br><p><b>Responsibilities :</b></p><br><ul> <li><ul> <li><strong>Own</strong> the end-to-end lifecycle of Bosta Box operational tickets raised by Customer Experience, including delivery failures, missed pickups, and shipment discrepancies.</li> <li><strong>Investigate</strong> shipment-related issues from an operational perspective to identify root causes and determine operational liability.</li> <li><strong>Coordinate</strong> with relevant operational teams, including Hubs, Fleet, and Sorting, to drive corrective actions and resolve flagged cases.</li> <li><strong>Follow up</strong> on open cases through to full closure, ensuring shipments are resolved within the agreed SLA.</li> <li><strong>Monitor</strong> ticket flow in real time, prioritizing high-severity and recurring cases to ensure timely resolution.</li> <li><strong>Execute</strong> rigorous audit protocols to detect, investigate, and eliminate fraudulent or inaccurate courier <strong>"Star" status updates</strong>.</li> <li><strong>Review</strong> operations regularly to identify risks, assess SOP compliance, and highlight areas for improvement.</li> <li><strong>Track and report</strong> key operational metrics, including First Response Time (FRT), Turnaround Time (TAT), and Resolution Rate across Bosta Box operational tickets.</li> <li><strong>Escalate</strong> unresolved or high-risk cases to the appropriate stakeholders, providing clear findings and recommendations.</li> <li><strong>Liaise</strong> daily with the Customer Experience team to align on case status, priorities, and next actions while avoiding duplicated efforts.</li> <li><strong>Identify</strong> recurring issue patterns and communicate them to Operations leadership to support root-cause resolution and prevent recurrence.</li> <li><strong>Prepare</strong> daily and weekly visibility reports covering ticket volume, resolution status, SLA adherence, and key operational findings.</li> </ul></li></ul><br><p><b>Requirements :</b></p><br><ul> <li><ul> <li>Bachelor’s degree in <strong>Business Administration, Logistics, Supply Chain, or a related field</strong>.</li> <li><strong>3–5 years of experience</strong> in Operations, Logistics, Last Mile, or Control Tower roles.</li> <li>Previous <strong>supervisory or team-lead experience</strong> is preferred.</li> <li>Experience in <strong>e-commerce, delivery, courier, or logistics operations</strong> is a strong advantage.</li> <li>Strong <strong>analytical and problem-solving skills</strong>.</li> <li>Good understanding of <strong>operational KPIs, SLAs, and performance tracking</strong>.</li> <li>Good <strong>Excel / Google Sheets</strong> skills.</li> <li>Strong <strong>communication and stakeholder management</strong> skills.</li> <li>Strong attention to detail with excellent <strong>follow-up and ownership</strong>.</li> <li>Ability to work under pressure and manage <strong>multiple priorities in a fast-paced environment</strong>.</li> <li>Good understanding of <strong>SOP compliance, operational quality, and continuous improvement</strong>.</li> </ul></li></ul><br> </div>