وظائف سكرتارية في مصر

Digital Commerce & Social Media Specialist ( Tourism & Hospitality )<br>Requirements & Qualifications Industry Experience (Strict Requirement): Minimum of 2–4 years of proven hands-on experience in digital commerce and social media management specifically within the Tourism & Hospitality industry. (Applications without direct travel/hospitality experience will not be considered). Industry Domain Knowledge: In-depth understanding of hotel bookings, tour itinerary structuring, travel consumer behavior, and hospitality service standards. Platform Expertise: Proficiency in managing e-commerce/booking engines, website content management systems (CMS), and social media management tools. Tourism Content Acumen: Strong aesthetic vision for curated visual content (destination showcases, luxury travel visuals, property tours, and storytelling). Languages: Full fluency in both written and spoken Arabic and English (ability to draft polished travel itineraries and engaging marketing copy in both languages). Soft Skills: Outstanding communication skills, customer-oriented mindset, attention to detail, and ability to manage multiple booking inquiries efficiently under high-volume seasons.<br>How to Apply:Send your updated CV to:DMOr Email: info@minovaglobaltours.comor via Whats App at 01221901040with: Digital Commerce & Social Media Specialist - [Your Name]" as the subject line.

Over all Job Purpose: The PMO Senior should define and implement Project Management standards, methodologies, processes, templates and practices. Ensure that the deliverables are delivered on time, within budget and at the appropriate level of quality. Manage projects closure and transition into business as usual. Follow up on all projects implementation action plans and corrective actions with their stakeholders. Qualifications:Define and implement Project Management standards, methodologies, processes, templates and practices Manage projects and coordinate all contributors (internal and external) Ensure that the deliverables are delivered on time, within budget and at the appropriate level of quality Manage communication throughout projects Manage projects closure and transition into business as usual Follow up on all projects implementation action plans and corrective actions with their stakeholders Create and deliver effective, accurate progress and executive reports Follow up with all area managers on their plans progress, missing tasks and resources allocations, to ensure having a proper plan. Maintain projects required documentation and their quality. Attend all CITO meetings with projects stakeholders in sake of monitoring (sending MOM), and following up (preparing action plan). Identify and follow-up on the agreed corrective actions to overcome any showstoppers/risk that could negatively effect on projects progress. Prepare a summary report on the progress of each project before the CIO meeting with the related stakeholders Prepare monthly report that reflects IT projects status. Handle the whole company request forms for adding responsibilities, reports, and utilities. Review requests to match users profiling and overcome conflict of interest. Maintain needed approvals for each request. Enter requests on application to keep track of each employee requests history. Requirments:Educational Requirements: Bachelor’s Degree in Business or Engineering or any other relevant major Special Certification or Training Required: PMP certified is a plus Required Industry Experience: 3-5 years Technological Requirements: Proficiency in MS-Project, MS-Power Point and MS-Excel.

Key Responsibilities:Acts as Focal Point or the Department and representing the department as a Center of Excellence Function. Support the full employee lifecycle processes including onboarding, offboarding, and HR administration. Prepare and organize New Employee Files, Hiring Documents, contracts and HR records. Communicate Alerts for New Hirings, Resignations and Internal Changes and make sure all designated parties are informed. Assist in maintaining and updating employee files Communicate and update on Medical Insurance Enrollment and employee needs if any. Maintaining Employee Database Follow up with HRBPs and other stakeholders regarding hiring requirements, job profiles, and recruitment workflow updates. Accordingly Updating Back end applications and systems (Hits and Oracle) Assigning Parking slots to New Employees Requesting Car Access and Coordinating for needed access for designated Employees. Maintaining Open Vacancies Tracker. Reporting on Status of ongoing Tasks and Interviews Support recruitment activities when needed, including interview scheduling and candidate sourcing. Assist in Finalizing Sales Offers and Hiring. Assist various HR functions whenever needed. Coordinate with internal stakeholders to ensure smooth HR operations and workflow follow-ups. Assist with departmental administrative tasks and procurement cycle follow-ups, including payment approvals and procurement coordination. Provide day-to-day HR operational support while maintaining professionalism and confidentiality.<br>Needed Qualifications:• 1-4 Years of Experience • Excellent Command of English and Arabic both Spoken and Written• Excellent Communication Skills• Excellent Time Management • Excellent Organizational Skills • Customer Service Oriented• Very Good Knowledge of Microsoft Office

Position Overview<br><br>The Social Media Moderator is responsible for managing daily community interactions, protecting brand reputation, and delivering fast, accurate customer responses across all social platforms. This role acts as a primary frontline voice for Waffarha, driving positive engagement, enforcing community standards, and channeling key customer insights back to internal teams.<br><br>Compensation & Benefits<br><br>???? Total Earning Potential: Up to EGP 15,000/month<br><br>Base Monthly Salary: EGP 12,000KPI Bonus: Avg. EGP 2,000–3,000/month based on performance (up to 20%)<br><br>????️ Insurance & Protection<br><br>Social Insurance Medical & Life Insurance<br><br>???? Perks & Growth<br><br>Waffarha Employee Discounts Occasional Grants & Employee Benefits Career Growth Opportunities — be part of a fast-growing company expanding across the MENA region<br><br>???? Work Schedule<br><br>Shifts rotate within: 8:00 AM – 11:00 PM (males) / 8:00 AM – 9:00 PM (females) Shift Length: 9 hours per shift (9 hours — 1 hour break) Days Off: 2 rotational days off per week Chat Support Track: Hybrid — flexible scheduling within shift windows<br><br>Business Objectives of This Role<br><br> Protect Brand Reputation: Respond rapidly to public comments and direct messages to prevent negative sentiment from escalating or going viral. Maintain Consistent Brand Voice: Ensure every public reply strictly aligns with brand tone, company policy, and core messaging guidelines. Reduce Response Time (SLA): Consistently hit first-response and resolution targets across all active social channels to maintain high CSAT/NPS scores. Generate Product/Ops Feedback Loops: Collect user sentiment and complaints to feed directly into product, operations, and merchant recommendation pipelines. <br><br>Key Responsibilities<br><br> Community Moderation & Engagement: Monitor, review, and respond to comments, inbox messages, and user-generated content across social platforms. Maintain active engagement, manage competition communications, and produce a tailored profile of brand stickers to connect with target user segments. Replying Strategy & Merchant Recommendations: Help create the platform’s replying strategy and build a dedicated recommendation plan featuring partner merchants to suggest to users in comment threads. Guidelines & Escalations: Enforce community standards by filtering harmful content while immediately escalating sensitive complaints or potential PR risks to the appropriate teams. Reporting & Strategy Support: Produce monthly reports detailing customer insights for cross departmental use, assist in post scheduling, support Marcom campaigns, and track relevant audience trends and hashtags. <br><br>Top 3 Success KPIs<br><br>First Response Time (FRT) Resolution Time Escalation Rate %<br><br>Qualifications & Experience Requirements<br><br> Education: Bachelor's degree in Communications, Marketing, Media, Journalism, or a related field (or equivalent practical experience). Years of Experience: 1–3 years of experience managing multi-platform social media moderation, customer service, or community management. <br><br>Technical Skills & Competencies<br><br> Social Media Inbox Tools: Proficiency in Meta Business Suite, CRM systems, or related social media management tools to manage high-volume messages/comments at scale. Language & Typing: Exceptional, clean written grammar with fast and accurate typing skills in both Arabic and English. Platform Mechanics: Solid understanding of platform algorithms, public comment vs. DM visibility, and flagging/reporting tools across Facebook, Instagram, X, Tik Tok, and other platforms. Soft Skills: Sound judgment under pressure, high attention to detail, strong organizational abilities, and professional handling of sensitive or high-risk content.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce.<br> Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.<br> Job Type Full-time (Remote, working full UK business hours) Engagement: Independent Contractor Job Summary We are looking for a highly skilled, hands-on Paid Media Specialist to take full ownership of performance marketing across a diverse portfolio of 12+ brands.<br> This is the most visible role within the group, requiring a blend of technical platform mastery and confident client communication.<br> You won’t just be clicking buttons; you will be the architect of multi-channel strategies, the expert builder of conversion tracking, and the primary point of contact for our clients.<br> If you thrive on accountability, enjoy working across both Google and Meta, and pride yourself on being a "doer" rather than just a strategist, this is the role for you.<br> Key Responsibilities End-to-End Campaign Management: Build, restructure, and optimize campaigns across Google Ads (Search, PMax, Display) and Meta Ads.<br> Technical Implementation: Set up and verify conversion tracking from scratch using Google Tag Manager, Pixels, and Conversion API (CAPI).<br> Account Architecture: Design robust account structures, including precise match-type separation and bid strategy management.<br> Performance Reporting: Produce monthly written reports with deep-dive commentary—explaining the "why" behind the data, not just the "what.<br>" Client Leadership: Lead client review calls, presenting results with transparency and confidence (even during challenging months).<br> Strategic Collaboration: Brief internal design teams on creative/video needs and feed paid search insights to the SEO team to sharpen organic targeting.<br> Proactive Auditing: Identify and flag underperforming accounts within 48 hours and implement fixes without needing to be prompted.<br> Competitive salary based on experience 100% remote work environment Long-term stability within a growing group of companies High-impact role with significant autonomy Opportunity to work across a diverse range of industries and brands Hands-on Expertise: Proven experience in day-to-day Google Ads and Meta Ads management.<br> We are looking for an execution expert, not a high-level agency overseer.<br> Tracking Proficiency: Must be able to build conversion tracking and GTM setups from the ground up independently.<br> Communication: Fluent spoken and written English with the ability to lead professional client meetings.<br> Schedule: Full commitment to working UK business hours (GMT/BST) long-term.<br> Analytical Mindset: Ability to interpret data and provide actionable landing page recommendations to improve ROI.<br></span> </div>

Manara School’s Mission Manara School provides exceptional students with a world-class education based on ethics, academics, and diversity. We expect our students to become the passionate leaders required to shape a more prosperous and equitable world.<br>About Manara School Manara School started its first year of operation in the Fall of 2023, with its inaugural class of 2028. The school is expected to grow to 500 students. As a co-educational residential school, with a mission to provide exceptional students with a world-class education based on ethics, academics, and diversity, Manara continues to build its organizational systems and infrastructure.<br>Reporting to: IT Manager<br>Job Responsibilties:<br>1. Senior Helpdesk and User Support Receive, log, prioritize, troubleshoot, resolve, and follow up daily helpdesk tickets from academic, administrative, dormitory, and operational users. Provide the full range of direct user support, covering both routine service requests and more complex technical incidents. Troubleshoot Windows and Chrome OS devices, printers, interactive displays, classroom technology, audiovisual equipment, network access, email, accounts, and supported applications. Create and maintain user accounts, email accounts, groups, permissions, shared resources, and access assignments according to approved procedures. Prepare, configure, deploy, collect, and maintain laptops, desktops, Chromebooks, peripherals, and other assigned equipment. Provide classroom support, including interactive screens, projectors, presentation equipment, student devices, and connectivity issues. Support the installation, testing, and basic troubleshooting of access points, cameras, printers, telephones, access-control devices, and related equipment. Own tickets from diagnosis through resolution, document actions clearly, and communicate progress and expected resolution times to users. Support onboarding, offboarding, device preparation, account access, permissions, and technology orientation. Maintain the helpdesk knowledge base, standard troubleshooting guides, asset records, and accurate ticket classifications. Identify recurring incidents, conduct root-cause analysis, and recommend permanent corrective actions. Support school events, examinations, meetings, and other critical activities requiring reliable technology services.<br>2. Systems, Network and Infrastructure Administration Administer and monitor Windows servers, virtualization platforms, storage, backups, endpoint services, and other assigned infrastructure. Support LAN, WAN, VLAN, Wi-Fi, switching, routing, DHCP, DNS, internet connectivity, and network access under the architecture and security standards approved by the IT Manager. Configure, monitor, troubleshoot, and maintain assigned Cisco networking and telephony systems, Aruba switches and wireless infrastructure, and Forti Gate firewall and security services. Monitor infrastructure availability, capacity, performance, alerts, and logs; respond to incidents and escalate critical risks immediately. Perform approved system updates, patching, configuration changes, preventive maintenance, and lifecycle tasks with documented change and rollback plans. Administer user identities, groups, permissions, shared resources, and access controls according to approved procedures and least-privilege principles. Administer and monitor Kaspersky endpoint protection and EDR services, including policy deployment, updates, alerts, investigations, remediation actions, and reporting. Maintain backup schedules, verify backup success, perform authorized restoration tests, and support disaster-recovery readiness. Maintain technical documentation including diagrams, IP/VLAN records, configurations, inventories, warranties, licenses, and recovery procedures.3. Cloud and Business Applications Support Provide technical administration and advanced support for Google Workspace, the SIS/LMS environment, Odoo ERP, HEIApply, and other school platforms assigned by the IT Manager. Troubleshoot application access, permissions, workflows, data exchange, integrations, and user-reported errors; coordinate with vendors when escalation is required. Support approved configurations, upgrades, testing, automation, reports, and system-improvement initiatives. Assist users with application adoption and provide short training sessions or user guides when needed. Protect data confidentiality and apply role-based access controls across academic, HR, finance, admissions, and operational systems.4. Cybersecurity and Operational Controls Apply approved security policies, hardening standards, patching requirements, MFA, endpoint protection, and access-control procedures. Monitor security alerts and unusual activity, preserve relevant evidence, and report suspected incidents immediately to the IT Manager. Support vulnerability remediation, access reviews, backup verification, audit requests, and cybersecurity awareness activities. Maintain confidentiality of student, employee, financial, admissions, and operational information. Follow change-management procedures and obtain authorization before making changes that may affect service availability or security.5. Projects, Vendors and Team Support Participate in infrastructure, systems, classroom technology, surveillance, access-control, telephony, and application projects as assigned. Coordinate technical visits and follow up vendor tickets, installations, testing, and handover documentation while keeping the IT Manager informed. Support technical evaluation and proof-of-concept activities; provide evidence-based recommendations without committing the school commercially. Guide junior/helpdesk staff, share technical knowledge, review escalations, and promote consistent service standards. Provide planned coverage during absences or peak periods and respond to critical incidents according to the school’s approved support arrangements. Qualifications and Experience Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, or a related discipline; equivalent relevant experience may be considered. At least 4 years of relevant IT experience combining hands-on helpdesk support with systems and network administration. Demonstrated experience with Windows administration, identity and access management, TCP/IP networking, Wi-Fi, switching, DHCP, DNS, backup, endpoint management, and security operations. Hands-on experience with Cisco networking or telephony, Aruba switching and wireless, Forti Gate firewalls, and Kaspersky endpoint protection/EDR is strongly preferred. Experience supporting cloud productivity platforms; Google Workspace experience is strongly preferred. CCNA, ITIL, Aruba/HPE and a relevant Fortinet/Forti Gate certification are preferred.

<p>Are you a dynamic sales professional with a passion for driving growth in the healthcare sector? Do you excel at forging strong relationships and negotiating complex agreements? Join our vibrant team in the breathtaking <strong>Red Sea, Egypt</strong>, as a <strong>Hospital Sales and Domestic Contracts Specialist</strong> and make a significant impact on our success!</p><p>This is a unique <strong>hybrid role</strong>, offering the flexibility to blend remote work with essential on-site engagement, allowing you to immerse yourself in the local market while enjoying a modern work-life balance.</p><h3><strong>Overview</strong></h3><p>We are seeking an experienced and highly motivated individual to spearhead our domestic sales efforts within the hospital sector and expertly manage our contractual relationships. This role is critical in expanding our market presence, ensuring robust revenue streams, and solidifying our reputation as a trusted partner in healthcare.</p><h3><strong>Responsibilities</strong></h3><ul><li><strong>Drive Sales Excellence:</strong> Identify and pursue new business opportunities within hospitals and healthcare institutions across Egypt, consistently exceeding sales targets.</li><li><strong>Masterful Contract Negotiation:</strong> Lead and finalize complex domestic contracts, ensuring favorable terms, compliance, and long-term partnership value.</li><li><strong>Cultivate Client Relationships:</strong> Build and nurture strong, lasting relationships with key decision-makers, procurement departments, and medical professionals.</li><li><strong>Strategic Market Penetration:</strong> Conduct thorough market analysis to identify trends, competitive landscapes, and unmet needs, informing strategic sales initiatives.</li><li><strong>Product Presentation Prowess:</strong> Deliver compelling and informative presentations of our healthcare products and solutions to diverse audiences.</li><li><strong>Business Development Champion:</strong> Actively seek out and develop new partnerships, expanding our network and influence within the healthcare ecosystem.</li><li><strong>CRM Command:</strong> Utilize CRM software effectively to track sales activities, manage pipelines, and report on performance metrics.</li></ul><h3><strong>Skills & Technologies</strong></h3><p>To thrive in this role, you will bring a powerful combination of business acumen and interpersonal skills, including: <strong>Negotiation</strong>, <strong>Contract Negotiation</strong>, <strong>Healthcare Sales</strong>, <strong>Client Relationship Management</strong>, <strong>Strategic Selling</strong>, <strong>Product Presentation</strong>, <strong>Market Analysis</strong>, <strong>Communication Skills</strong>, <strong>Business Development</strong>, <strong>CRM Software</strong> expertise, <strong>Persuasion</strong>, <strong>Time Management</strong>, <strong>Account Management</strong>, <strong>Sales Strategy</strong>, and a solid understanding of <strong>Regulatory Compliance</strong> in the healthcare sector.</p><h3><strong>Growth Opportunities</strong></h3><p>As an integral part of our team, you will have unparalleled opportunities for professional development and career advancement. We are committed to fostering a culture of continuous learning, providing pathways to leadership roles and specialized expertise within a rapidly expanding market.</p><h3><strong>Team & Culture</strong></h3><p>Join a collaborative, supportive, and results-driven team that values innovation, integrity, and proactive problem-solving. We celebrate successes together and support each other in overcoming challenges, fostering an environment where every contribution is recognized and valued.</p><h3><strong>Impact</strong></h3><p>Your work will directly contribute to enhancing healthcare services across Egypt by bringing essential products and solutions to hospitals. You will be a key player in our growth story, shaping our market strategy and building enduring partnerships that make a real difference.</p><p><strong>Requirements</strong></p><h3><strong>Your Exciting Qualifications</strong></h3><p>Are you ready to elevate your career and make a tangible impact in the healthcare industry? We are searching for an <strong>Experienced</strong> professional who embodies drive, expertise, and a passion for sales and strategic partnerships.</p><ul><li><strong>Proven Expertise:</strong> A minimum of <strong>3-5 years of progressive experience</strong> in healthcare sales, business development, or contract management, ideally within the hospital sector.</li><li><strong>Master Negotiator:</strong> Demonstrated success in <strong>Negotiation</strong> and <strong>Contract Negotiation</strong>, with a track record of securing favorable terms and closing complex deals.</li><li><strong>Healthcare Sales Acumen:</strong> Strong background in <strong>Healthcare Sales</strong>, understanding the unique dynamics and regulatory landscape of the industry.</li><li><strong>Relationship Architect:</strong> Exceptional abilities in <strong>Client Relationship Management</strong> and <strong>Account Management</strong>, fostering trust and long-term partnerships.</li><li><strong>Strategic Thinker:</strong> Proven capability in <strong>Strategic Selling</strong> and <strong>Sales Strategy</strong>, coupled with robust <strong>Market Analysis</strong> skills to identify and capitalize on opportunities.</li><li><strong>Communication Powerhouse:</strong> Superior <strong>Communication Skills</strong> and <strong>Product Presentation</strong> abilities, enabling effective engagement with diverse stakeholders.</li><li><strong>Business Development Champion:</strong> A proactive approach to <strong>Business Development</strong>, eager to expand our market reach and cultivate new ventures.</li><li><strong>Tech-Savvy:</strong> Proficiency with <strong>CRM Software</strong> and other sales productivity tools.</li><li><strong>Persuasive & Organized:</strong> Strong <strong>Persuasion</strong> skills combined with excellent <strong>Time Management</strong> and organizational capabilities.</li><li><strong>Regulatory Insight:</strong> Familiarity with <strong>Regulatory Compliance</strong> relevant to healthcare contracts and sales in the region is a significant advantage.</li></ul>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>What you’ll do</h4> <h4>Who you are</h4> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>What's in it for you</h4> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Key accountabilities & decision ownership</h4> <ul> <li>Provide strong technical support in transmission</li> <li>Ensure proper and timely handling of individual/global complaints related to transmission area</li> <li>Development, report and implementation of enhancement projects and work streams</li> <li>Implement preventive software correction packages on transmission nodes to solve transmission network problems</li> <li>Provide troubleshooting, analysis & problem solution for critical situations</li> <li>24x7 2nd line support on call for transmission network emergencies reported by internal customers, to fix critical problems</li> <li>Attending on site events if needed</li> <li>Implement and report transmission network activities to management for proper follow-up</li> <li>Follow the escalation & reporting procedure in due time</li> <li>Attend all assigned trainings, sessions, or workshops</li> </ul> <h4>Core competencies, knowledge, and experience</h4> <ul> <li>BSc in telecom engineering</li> <li>Minimum 6 years of experience in relevant field</li> <li>Strong IP knowledge, CCNP knowledge is a must (BGP, ISIS, OSPF, MPLS and L3VPN)</li> <li>Good understanding of MW planning basics</li> <li>Good knowledge of MW nodes includes Ericsson, Huawei and SAIE or equivalent</li> <li>Good knowledge of BH nodes/routers: HU or equivalent</li> <li>Good understanding for the GSM/3G/4G network</li> <li>Python programming knowledge is a plus</li> <li>Automation & scripting tools developing experience is a plus</li> <li>Good communication/management skills</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p><strong>Together we can.</strong></p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Social Media Manager &amp; Digital Marketing Specialist (Music &amp; Entertainment)</b></p><p><br></p><p><b>Laroussi Music is looking for a highly skilled, technical, and creative Social Media Manager with a minimum of 5 years of experience in digital marketing and social media management.</b></p><p><br></p><p><b>This is not a content posting role. We are looking for a strategic marketing professional who can build, execute, and optimize digital campaigns for an international recording artist, combining creative storytelling with performance marketing to grow audiences, increase engagement, drive music streams, and maximize brand partnerships.</b></p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><ul><li><b>Develop and execute a comprehensive social media strategy across Instagram, TikTok, YouTube, Facebook, and emerging platforms.</b></li><li><b>Create and manage monthly and quarterly content calendars aligned with music releases, performances, and marketing campaigns.</b></li><li><b>Produce, film, edit, and publish high-quality video content optimized for each platform.</b></li><li><b>Write engaging captions, taglines, and marketing copy in English that reflects the artist’s brand and voice.</b></li><li><b>Plan, launch, manage, and optimize paid advertising campaigns using Meta Ads Manager, TikTok Ads Manager, and Google/YouTube Ads.</b></li><li><b>Analyze campaign performance using key metrics including CPM, CPC, CTR, CPA, ROAS, engagement rate, audience retention, watch time, and conversion data.</b></li><li><b>Conduct A/B testing and optimize creatives, audiences, and campaign performance.</b></li><li><b>Monitor trends, platform updates, and emerging technologies to keep the artist ahead of the competition.</b></li><li><b>Deliver monthly performance reports with strategic recommendations for continuous growth.</b></li></ul><p><br></p><p><b>Requirements</b></p><p><br></p><ul><li><b>Minimum 5 years of professional experience in social media management and digital marketing.</b></li><li><b>Must be fluent in English (spoken and written).</b></li><li><b>Previous experience working with recording artists, musicians, entertainment companies, talent agencies, or music labels is required.</b></li><li><b>Advanced knowledge of Meta Business Suite, Meta Ads Manager, TikTok Ads Manager, Google Ads, YouTube Studio, and Google Analytics.</b></li><li><b>Strong understanding of audience targeting, pixel implementation, retargeting, conversion tracking, A/B testing, and campaign optimization.</b></li><li><b>Professional video production and editing skills using Adobe Premiere Pro, DaVinci Resolve, Final Cut Pro, or CapCut.</b></li><li><b>Experience with Canva or Adobe Creative Suite.</b></li><li><b>Proven ability to grow social media accounts through both organic content and paid advertising.</b></li><li><b>Strong analytical mindset with excellent project management and organizational skills.</b></li></ul><p><br></p><p><b>Applicants must submit their CV, portfolio, and examples of successful social media campaigns and paid advertising projects, preferably within the music or entertainment industry.</b></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Must speak English</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Customer Support Technical Specialist - Associate is the technical role within the Customer Support organization. This role entails taking calls from the assigned technology queue and assisting customers with their technical queries and issues.</p><p>What you'll do..</p><ul><li>Provide remote assistance to customers with their technical issues &amp; queries.</li><li>Maintain personal assigned incident queues, keeping customers updated regularly.</li><li>Keep incident backlog and aged calls within defined ranges</li><li>Maintain Customer Satisfaction levels to within or above defined range.</li></ul><p>Customer Support Associates must have a solid technical foundation across areas such as Operating Systems (Wintel or Unix/ Linux), &amp; Networking. They should have proven technical experience and sound troubleshooting methodology. They should possess good communication skills and customer empathy.</p><p>Engineers address issues end to end - be it Deployment, Configuration, Backups, Archiving, Restores, Replication, Performance benchmarking etc across a broad spectrum of innovative technologies listed below -</p><ul><li>On prem hypervisors - VMware, MSFT Hyper-V</li><li>Containerization - Kubernetes</li><li>Cloud hypervisors - AWS, Azure, GCP, Nutanix AHV, OpenStack, OCI, OpenShift, RHEV</li><li>FS - Windows File Systems</li></ul><p>Also, as a bonus engineers will have the opportunity to learn and work on challenging technologies like IntelliSnap using storage arrays from vendors like NetApp, Nutanix, Dell EMC, HDS, HPE etc</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>This role requires a minimum 2 yrs. Of industry-based experience, using enterprise level platforms and applications. Proficiency in English is a Must, Second Language is a must (Spanish, Portuguese, French)</p><p></p></section>

<ul><li><p>Monitor and evaluate customer service representatives’ performance across all channels (calls, chats, emails).</p></li><li><p>Develop and update quality policies, procedures, and standards in line with company objectives.</p></li><li><p>Analyze quality data to identify recurring trends and performance gaps.</p></li><li><p>Prepare monthly and quarterly reports on service quality for senior management.</p></li><li><p>Provide recommendations for improvement and lead initiatives to enhance performance.</p></li><li><p>Participate in designing and developing training programs for employees based on review outcomes.</p></li><li><p>Ensure compliance with internal policies and regulatory standards.</p></li><li><p>Collaborate with team leaders and supervisors to address deviations and achieve quality targets.</p></li><li><p>Participate in calibration sessions to ensure accuracy and consistency in quality assessments.</p></li><li><p>Support training and evaluation of new employees during onboarding.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Communications, or a related field (preferred).</p></li><li><p><strong>3–5 years</strong> of experience in quality assurance, contact centers, or customer service.</p></li><li><p>Strong analytical skills and attention to detail.</p></li><li><p>Experience in preparing reports and presenting findings clearly and effectively.</p></li><li><p>Excellent communication and coaching skills.</p></li><li><p>Ability to work collaboratively across teams and departments.</p></li><li><p>Proficiency in MS Office and quality monitoring systems.</p></li><li><p>Solid knowledge of customer service KPIs and best practices.</p></li></ul><p></p>

<p>The QA &amp; Test Automation Sr. Specialist is responsible for designing, executing, and maintaining comprehensive testing strategies to ensure software quality across manual and automated processes. This role involves mentoring junior testers, collaborating closely with development teams, and playing a key part in enhancing automation frameworks. The engineer will contribute to test planning, lead test execution, and advocate for continuous improvement in quality practices.</p> <h3>Key Responsibilities:</h3> <ul> <li><strong>Test Strategy &amp; Planning</strong> Participate in defining test strategies for projects. Develop test plans, test cases, and automation scripts. Contribute to best practices and standards for test execution and documentation.</li> <li><strong>Test Execution &amp; Automation</strong> Execute manual and automated test cases across platforms. Design and maintain automation scripts for functional, regression, and smoke testing. Integrate test suites within CI/CD pipelines and monitor execution.</li> <li><strong>Mentorship &amp; Review</strong> Mentor and support junior testers with technical guidance and code reviews. Share knowledge of tools and practices through documentation or training sessions.</li> <li><strong>Collaboration &amp; Requirements Analysis</strong> Work with developers, business analysts, and product owners to understand functional and technical requirements. Participate in sprint planning and estimation meetings. Provide clear and timely feedback on quality risks, defects, and improvements.</li> <li><strong>Defect Management &amp; Reporting</strong> Log, track, and manage defects using standard tools (e.g., JIRA, Azure DevOps). Analyze test results and prepare reports on test coverage and effectiveness. Provide input on improving software quality and testability.</li> <li><strong>Continuous Improvement</strong> Explore new tools and approaches to improve testing efficiency and coverage. Contribute to team retrospectives and process enhancements</li> </ul> <p>Not a perfect fit? Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <p><strong>What's in it for you</strong></p><p><strong>Desired Candidate Profile</strong></p><ul> <li><strong>Education &amp; Experience:</strong> Bachelor s degree in computer science, Information Technology, or a related field. 4+ years of experience in software testing, including hands-on test automation. Experience mentoring junior team members. Strong understanding of QA methodologies, tools, and processes.</li> <li><strong>Technical Skills:</strong> Proficiency in test case design, test execution, and automation scripting. Hands-on experience with automation tools (e.g., Selenium, Appium, TestNG, Cucumber). Knowledge of API testing tools (e.g., Postman, Rest Assured). Familiarity with CI/CD pipelines and tools (e.g., Jenkins, GitHub Actions, Azure DevOps). Experience with at least one programming/scripting language (e.g., Java, Python). Performance testing experience (e.g., JMeter) is a plus. Certified ISTQB Foundation level is mandatory Certified ISTQB Agile tester is a Mandatory.</li> <li><strong>Soft Skills:</strong> Strong analytical and problem-solving skills. Clear and effective communication with technical and non-technical stakeholders. Initiative in identifying testing improvements and automation opportunities. Ability to work independently and collaboratively in Agile environments.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Promoting and selling company’s products to new and existing customers by visiting them regularly and constantly.<br> Senior Product Specialist tasks also involve performing certain after-sales support functions such as conducting In-Service Training, following up on collection, coaching junior staff, and maintaining good relationships with customers.<br> It is essential for the Senior Product Specialist to provide effectively the detailed information on various products, programs or services offered by the company versus those offered by competitors.<br> Job Responsibilities: Coaching junior staff, providing them with information about market, customers, and products, and helping them with their deals.<br> Perform a consultative method of sales in prospecting clients in either identifying or even creating the need for Imdad products and continuously updating all customers on company product modifications, changes, and enhancements, in addition to applying successful negotiations and sales closure techniques.<br> Schedule appointments, meeting existing and new customers in order to promote Imdad’s product, and to determine other opportunities.<br> Perform professional demonstrations or presentations of company products or services while on the customer’s site through the effective use of the company’s sales aids and marketing data.<br> Provide adequate information about a new prospect and client, in terms of Ownership, working physicians, relevant client’s equipment, and status, and update customer’s database with proper contact details, email, and contact numbers.<br> Submit weekly reports for sales activities, competitors' activities/events and competitors' pricing changes in a timely manner.<br> Assist in following up on the accounts receivable for sales accounts under his responsibility.<br> Maintain excellent customer relationships with key decision makers, doctors, key customers' personnel and always work toward enhancing such relations and generating new client business accounts.<br> Perform professional in-service training for customers' end users on system applications Minimum Qualifications: Bachelor's degree in pharmacy , Biomedical Engineering, Bioscience, Nursing, Chemistry, (or any other scientific related field).<br> 3-5 years' in pharmaceutical or medical devices sales.<br> Experience in Dermatology line is a plus.<br> Cairo based candidates.<br> Driving License + car.<br> Proficient in Microsoft Word, Excel, Outlook and PowerPoint.<br> Bilingual (Arabic, and English) is a must.<br> Required Skills: Team player with ability to work at pace and juggle multiple tasks.<br> Outstanding negotiation and influencing skills.<br> Skilled communicator, able to build relationship and engagement with prospective clients and KOLs.<br> Effective time management and organization skills with ability to work at pace and juggle multiple tasks.<br> Self-starter with an incredible work ethic and excellent collaboration skills.<br></span> </div>

Company Description AHMAD ELSHERIF DESIGNS is an interior design studio based in Egypt, focused on creating spaces that work naturally around each client. The studio treats every project as a unique expression of the client’s personality, values, and artistic preferences. Designs emphasize comfort, eco-friendly solutions, and contemporary aesthetics that align with modern lifestyles. By combining personalized concepts with sustainable approaches, the studio aims to deliver interiors that support a better way of living now and in the future. Role Description The Interior Design FF&E Specialist is a full-time, on-site role based in Cairo, Egypt. This role involves selecting and specifying furniture, fixtures, and equipment that align with project concepts, budgets, and timelines. The specialist will collaborate with interior designers and clients to develop cohesive design schemes, prepare mood boards and material palettes, and manage vendor relationships and procurement processes. Daily tasks include space planning coordination, creating detailed FF&E schedules, reviewing samples, ensuring quality and consistency of finishes, and supporting installation and post-occupancy adjustments. The role also requires clear documentation, coordination with contractors, and regular communication to ensure design intent is accurately executed. Qualifications Must to be an architect wit at least 3 years experience Demonstrated expertise in Interior Design and FF&E, including furniture selection and finishes coordination. Proficiency in Space Planning to ensure functional, efficient, and aesthetically cohesive layouts. Strong Communication skills for collaborating with clients, vendors, and interdisciplinary design teams. Knowledge of furniture types, materials, and eco-friendly products relevant to residential and commercial interiors. Experience with design documentation tools (e.g., Auto CAD, Revit, Sketch Up, or similar) and FF&E scheduling. Attention to detail, strong organizational skills, and ability to manage multiple projects and deadlines. Understanding of sustainable design principles and familiarity with local and international suppliers. Bachelor’s degree in Architecture.

Company Description e Clerx is a productized services company that combines skilled talent, advanced technology, and deep domain expertise to help clients achieve stronger business outcomes. The organization focuses on delivering high-quality technology, data analytics, and process management services across diverse industries. Its mission is to set a high benchmark for client service and measurable success, building long-term partnerships based on trust and performance. With a vision to be the innovation partner of choice, e Clerx invests in continuous improvement and cutting-edge solutions that support both client growth and employee development. Role Description The Real Time Management Workforce Management Specialist is a full-time, on-site role based in Cairo. This role is responsible for monitoring live contact center and operational performance, ensuring staffing levels match incoming volume and service level targets throughout the day. The specialist will track intraday metrics, manage schedule adherence, make real-time adjustments such as reforecasting, skill changes, and break reallocations, and communicate impacts to relevant stakeholders. Daily activities include coordinating with operations leaders, updating workforce management tools, generating intraday performance reports, and recommending actions to minimize service disruptions. The role also involves identifying trends in demand and occupancy, supporting continuous improvement initiatives, and ensuring compliance with internal policies and client expectations. Qualifications Workforce management expertise, including real-time monitoring, intraday management, and schedule adherence oversight. Strong analytical and reporting skills, with the ability to interpret data, track KPIs, and produce clear operational insights. Proficiency with workforce management tools and contact center platforms (e.g., WFM software, ACD systems, dashboards). Effective communication and stakeholder management skills to coordinate with operations, leadership, and support teams. Ability to work in a fast-paced environment, prioritize tasks, and make timely decisions under pressure. Attention to detail and problem-solving capabilities to identify root causes and propose practical solutions. Relevant experience in contact center operations, service delivery, or workforce management is highly beneficial. Bachelor’s degree in business, statistics, operations management, or a related field, or equivalent practical experience. Comfort working on-site in Cairo and collaborating with diverse, cross-functional teams.

???? Hiring – Telemarketing / Lead Generation Specialist Peerless Technology is looking for a Telemarketing Specialist with:<br>✨ Excellent/Fluent English???? Strong experience in Lead Generation & Cold Calling???? Sales & negotiation skills???? Experience with the Saudi market is a must???? ERP/Odoo experience is a plus???? Mohandessin | ???? 8.5 hrs./day | 2 days off???? Social & Medical Insurance + L&D<br>???? Send your CV: hr@peerlesstec.com

<p>Job Title: Nespresso Customer Service Specialist</p><p>Position Snapshot</p><p>Location: Cairo, Egypt</p><p>Company: Nestl Business Solutions</p><p>Full-time/Hybrid mode</p><p>Fluent in English (Level C1)</p><p>Handle customer interactions exclusively through voice calls, delivering high-quality support across B2C channels. Welcome customers and effectively identify their needs to provide tailored solutions.</p><p>Elevate customer satisfaction in every interaction, ensuring a positive and lasting impression.</p><p>Prioritize first-contact resolution to enhance the customer experience and streamline service delivery.</p><p>Ensure effective complain management by handling customer complaints with empathy and efficiency, transforming feedback into opportunities for service improvement. Advise customers and potential clients on our diverse range of products and services, fostering informed decision-making. Spark customer interest by showcasing our complete product offerings and their benefits.</p><p><strong>Desired Candidate Profile</strong></p><p>0-2 years of experience in a customer-engagement services (mandatory)</p><p>Proficiency in Microsoft Office (Outlook, PowerPoint, Excel, etc.)</p><p>Fluent in English (C1 level)</p><p>Excellent interpersonal and communication skills</p><p>Ability to multitask effectively</p><p>Positive mindset with a strong eagerness to learn and collaborate as a team player</p><p>Strong organizational and prioritization skills to excel in a fast-paced environment</p><p>Demonstrated work ethic and respectfulness.</p>

<ul><li><p>Conduct all transactions with customers pleasantly and courteously with an emphasis on customer service.</p></li><li><p>Follow-up on back-orders and provides customers with timely information on the status of back-ordered parts and ensures order delivery to the customer on the promised date.</p></li><li><p>Achieve and maintain high CSI rating.</p></li><li><p>Achieve monthly and annual sales and profit target.</p></li><li><p>Attend cash customers to fulfill their requirements by supplying correct spare parts.</p></li><li><p>Follow up the WIP report status to ensure that no vehicles are waiting for parts.</p></li><li><p>Receive customer enquiries and identify the correct part numbers using the parts catalogues.</p></li><li><p>Ensure stock accuracy of parts in the location and ensure that the required parts availability is maintained through timely replenishment from central warehouse and other branches.</p></li><li><p>Ensure stock accuracy of fast move parts in the location and ensure that the required parts availability is maintained through timely replenishment from central warehouse.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Position Title:</strong> &nbsp;PC Service Spare Parts Operation Specialist</p></li></ul><ul><li><p><strong>Educational Requirements:</strong> &nbsp;&nbsp;Bachelor’s Degree</p></li></ul><ul><li><p><strong>Special Certification or Training Required:</strong> &nbsp;N/A</p></li><li><p><strong>Required Industry Experience:</strong>&nbsp; 0 to 2 years of experience</p></li><li><p><strong>Technological Requirements:</strong> &nbsp;Microsoft office suite</p></li></ul><ul><li><p><strong>Language Requirements:</strong> Very good command of English</p></li></ul><p></p>