وظائف مرشد سياحي - القاهرة مصر

<ul><li><p>نحن نتوظف</p></li><li><p>فرصة عمل: منظم رحلات مبتدئ (السياحة الوافدة)</p></li><li><p>وكالة سفر رائدة تقع في مركز المدينة، القاهرة تسعى إلى الانضمام إلى فريقنا المتنامي منظم رحلات ذو اهتمام بالتفاصيل ومحفز. إذا كان لديك شغف بالسفر، ومهارة في خلق تجارب لا تُنسى، وخلفية في السياحة الوافدة، يسعدنا سماع رأيك.</p></li><li><p> المسؤوليات الأساسية</p></li><li><p> تصميم، تخصيص، وتفصيل باقات وجولات سفر شاملة وفقاً لتفضيلات العميل.</p></li><li><p> إدارة العمليات الخاصة بالسياحة الوافدة، لضمان تنفيذ ترتيبات السفر بسلاسة.</p></li></ul><ul><li><p> التواصل الفعّال مع عملاء وشركاء B2B دوليين لتقديم خدمة عملاء عالية الجودة.</p></li></ul><p></p><p><strong>المتطلبات</strong></p><p></p><ul><li><p> المؤهلات والمهارات المطلوبة</p></li><li><p> الخبرة: 1–2 سنوات من الخبرة المثبتة في السياحة الوافدة.</p></li><li><p> اللغة: إجادة جيدة للإنجليزية كتابة وتحدثاً (اليابانية ميزة)</p></li><li><p> المهارات: قدرة قوية على تصميم مسارات سفر إبداعية وفعّالة من حيث التكلفة.</p></li><li><p> الموقع: يجب أن تكون مقيمًا حاليًا في القاهرة،</p></li></ul><p></p><p></p>

<p>يقدم عميلنا تجارب سفر أكثر تخصيصاً في العالم. نحيي رغبة كل عميل في السفر بطريقة مصممة خصيصاً له، مع مرشدين محليين خاصين يضمنون استمتاعهم بأفضل تجارب وجهتهم الأصيلة. النتيجة هي رحلة فريدة مليئة بالذكريات التي تدوم مدى الحياة! نحقق ذلك بفضل أشخاصنا الاستثنائيين، خبراء شغوفين يتمتعون بعمق المعرفة بوجهاتهم. هم ما يمكننا من تقديم تجارب remarkable في أكثر من 120 دولة حول العالم، وعبر كل أعمالنا: الجولات الخاصة، الرحلات البحرية، الفيلات، اليخوت، Expeditions، Ultraluxe Land، Private Jets، وAir.</p><p>نحن نبحث عن محترف ذو خبرة وشغف بالسفر وامتلاك قدرات مبيعات قوية. في دور مبيعات استشارية كامل الدورة، ستوجه العملاء المحتملين من المكالمة الاستكشافية الأولى إلى المتابعة بعد السفر - محولاً الاهتمام إلى التزام، والحجوزات إلى علاقات مدى الحياة. هذا ليس دور مبيعات تنافسي أو دافع بقوة للبيع. إنه يتعلق بالتفاعل عالي اللمسة، سرد قصصي مدروس، وفهم عميق لكيفية تخصيص كل رحلة عميل بعناية ودقة.</p><p>ما ستفعله:</p><ul><li>قيادة محادثات استكشافية معمقة لفهم أهداف السفر والأسلوب والتفضيلات لدى كل عميل</li><li>تصميم مسارات مخصصة بالتعاون مع فرقنا في الوجهة</li><li>عرض المقترحات بثقة، واستخدام السرد القصصي لخلق الحماس من أجل وضوح عروض Kensington الفريدة</li><li>إرشاد العملاء خلال عملية الحجز وتوفير تواصل سلس طوال الفترة</li><li>العمل كمستشار سفر موثوق قبل وأثناء وبعد رحلات العملاء</li><li>متابعة ما بعد السفر لجمع التغذية الراجعة، ودفع الإحالات، وبناء الولاء</li></ul><p><strong>الملف المرغوب للمترشح</strong></p><p>2+ سنوات من خبرة المبيعات الاستشارية في السفر، ويفضل مع عملاء فاخرين/ ذو قيمة عالية (على سبيل المثال، وكالة سفر، مشغل جولات، فندق، سفينة رحلات، أو شركات طيران)</p><p>1+ سنوات كمرشد جولات جماعية أو خاصة في واحد أو أكثر من البلدان التالية (مثلاً: مصر، المملكة المتحدة، فرنسا، إيطاليا، المغرب، الأردن، عمان، الإمارات، اليونان، مالطا)</p><p>إتقان اللغة الإنجليزية تحدثاً وكتابة</p><p>إثبات القدرة على إغلاق دورات مبيعات معقدة وتجاوز أهداف الإيرادات</p><p>شغف عميق بالسياحة ومعرفة وجهة قوية مع رغبة في مساعدة الآخرين على استكشاف العالم</p><p>مُتحدث متمكن ومهارات تواصل عالية، مع ذكاء عاطفي ومهارات الاستماع الفعّال</p><p>تنظيم قوي واهتمام عالي بالتفاصيل لإدارة رحلات متعددة في وقت واحد</p><p>نهج ذاتي التحفيز ومدفوع بالأداء دون اللجوء إلى البيع بالقوة</p><p>الراحة في بيئة ديناميكية سريعة الإيقاع وتعاونية</p><p>خبرة في السفر الفاخر أو الضيافة (مثلاً العمل كمرشد أو وكيل مبيعات سفر)</p>

<p>A travel agent operator (or tour operator) designs, organizes, and manages travel packages and itineraries. They act as the "manufacturer" of travel by negotiating with suppliers and coordinating logistics, unlike travel agents who primarily sell these packages directly to consumers.</p><p>&nbsp;</p><ul><li><strong>Package Design:</strong> Create and develop unique, profitable travel packages and itineraries based on client preferences, budgets, and market trends.</li><li><strong>Vendor Negotiation:</strong> Build relationships and negotiate rates with airlines, hotels, transport providers, and local guides.</li><li><strong>Reservation Management:</strong> Book accommodations, transportation, and excursions while ensuring bookings are confirmed and documented.&nbsp;</li><li><strong>Quality Control:</strong> Coordinate the seamless execution of the tour and handle any last-minute issues, cancellations, or customer complaints on the ground.&nbsp;</li><li><strong>Destination Sourcing:</strong> Stay up to date with new destinations, local regulations, and travel trends.</li></ul>

Company Description Zooba Restaurant (Fridge) is a contemporary food concept that blends local flavors with a modern, casual dining experience. Based in Cairo, Egypt, the restaurant focuses on delivering high-quality ingredients, consistent service, and a welcoming atmosphere for guests. Zooba values creativity, hospitality, and cultural storytelling, reflecting the city’s vibrant food scene. Team members are encouraged to collaborate, learn, and contribute to an inclusive and dynamic workplace. The organization is committed to providing guests with memorable experiences that highlight local cuisine and community.<br>Role Description The Tour Leader is a full-time, on-site role based in Cairo, Egypt, responsible for guiding visitors through Zooba Restaurant (Fridge) experiences. This includes leading scheduled tours, explaining the restaurant’s concept, food offerings, and operational processes, and ensuring guests feel engaged and informed throughout their visit. The Tour Leader coordinates with restaurant teams and tour operators, answers guest questions, and provides clear, accurate information about the venue and its products. Daily tasks also involve managing group logistics, monitoring guest safety, collecting feedback, and supporting training sessions for new tour staff. The role requires proactive communication, strong customer service, and the ability to represent the brand professionally to diverse audiences.<br>Qualifications<br> <br>Experience in Guided Tours and working with Tour Operators, with the ability to lead groups and manage schedules effectively. Strong Customer Service skills, including handling inquiries, resolving issues, and maintaining a positive guest experience. Ability to conduct basic Research to stay informed about the restaurant’s offerings, local culture, and relevant visitor information. Experience in Training, such as supporting onboarding or coaching team members involved in tour activities. Clear verbal communication skills in English; Arabic language proficiency is highly beneficial. Strong organizational and time-management skills, with attention to detail and responsibility for guest safety. Prior experience in hospitality, tourism, or food and beverage environments is an advantage. Ability to work on-site in Cairo, Egypt, including weekends or peak hours as required.

Company Description Travitell Egypt is a travel and tourism company serving both corporate and individual travelers with comprehensive tour and travel solutions. The company specializes in domestic tourism within Egypt, as well as incoming and outgoing tourism for international travelers. Travitell Egypt focuses on tailored travel experiences, offering personalized services that meet diverse client needs and preferences. Team members work in a dynamic environment that values customer satisfaction, professionalism, and detailed travel planning. Role Description The Senior Outgoing Travel Consultant is a full-time, on-site role based in Heliopolis. This role is responsible for designing and selling international travel packages, including flights, accommodations, tours, and transportation, tailored to client preferences and budgets. Day-to-day tasks include consulting with clients, preparing detailed itineraries, providing visa and documentation guidance, and coordinating bookings with airlines, hotels, and tour operators. The consultant will handle inquiries, manage reservations and changes, resolve travel-related issues, and ensure excellent customer service before, during, and after trips. The role also involves maintaining updated knowledge of international destinations, travel regulations, and promotions, and contributing to sales targets and company growth. Qualifications Strong experience in outgoing travel consultancy, including building international itineraries and managing complex bookings. Solid customer service and client relationship skills, with the ability to communicate clearly and professionally in person, by phone, and in writing. Proficiency with reservation systems, GDS platforms (e.g., Amadeus, Sabre), and online booking tools. Good knowledge of international destinations, airlines, hotel categories, and travel regulations (including visas and entry requirements). Sales and negotiation abilities, including upselling services and working toward individual and team targets. High attention to detail, organizational skills, and the ability to manage multiple cases and deadlines simultaneously. Fluency in English; proficiency in additional languages is a plus. Previous experience in a travel agency or tour operator environment, preferably in a senior or lead consultant role. Ability to work on-site in Heliopolis and collaborate effectively with colleagues and management. Relevant education in Tourism, Hospitality, Business, or a related field is preferred.

Location: SALAH SALEM HELIOPOLISExperience: 2-5 YEARSDepartment: VISA DEPARTMENT<br>Company Description Panda Incentive is an established travel agency specializing in MICE (Meetings, Incentives, Conferences, and Exhibitions) events across Europe, Asia, and Africa. The company provides end-to-end business and leisure travel services, including ticketing, customized tour planning, and event coordination. With strong expertise and global reach, Panda Incentive designs tailor-made solutions that meet the specific needs of corporate and individual clients. The team focuses on delivering seamless, memorable, and successful travel and event experiences. Joining Panda Incentive offers exposure to international travel operations and a dynamic, service-oriented environment.<br>Role Description The Tourism Visa Specialist is a full-time, on-site role based in Egypt. This role is responsible for managing visa processes for leisure and corporate travelers, including document collection, application preparation, and coordination with embassies, consulates, and visa centers. The specialist provides clear guidance to clients on visa requirements, timelines, and procedures, and follows up on application status to ensure timely approvals. Daily tasks include handling client inquiries, maintaining accurate records, working closely with ticketing and tour planning teams, and resolving issues related to visa applications. The role also involves staying updated on changing visa regulations, building relationships with relevant authorities, and supporting overall travel operations to ensure a smooth customer experience.<br>Qualifications Candidates should possess strong Communication skills to handle client inquiries, explain visa requirements, and manage expectations professionally. Candidates should possess Travel & Tourism knowledge, including familiarity with international destinations, visa regulations, and basic travel documentation processes.. Candidates should possess strong attention to detail, organizational skills, and the ability to manage multiple cases and deadlines simultaneously. Candidates should possess proficiency in MS Office and basic digital tools for documentation, tracking, and communication. Relevant experience in a travel agency, tour operator, or visa processing environment is preferred. Ability to work on-site in Egypt, collaborate within a team, and adapt to changing regulations and client needs.

Job Summary We are looking for a Contracting Specialist with solid experience in the Travel & Hospitality industry, particularly in B2B contracting and OTA (Online Travel Agencies). The ideal candidate will be responsible for negotiating and managing hotel contracts, maintaining strong relationships with suppliers and B2B partners, and ensuring competitive rates and commercial terms across our distribution channels. Key Responsibilities Negotiate and manage B2B and hotel contracts with suppliers, hotels, and travel partners. Establish and maintain strong relationships with hotels, travel agencies, tour operators, and B2B partners. Manage contracts and commercial agreements with OTAs and online distribution channels. Negotiate competitive room rates, availability, commissions, promotions, and commercial terms. Review and update hotel contracts, rate agreements, special offers, and allotments. Coordinate with internal teams to ensure contracted rates and conditions are accurately implemented. Monitor contract performance, rates, availability, and market competitiveness. Follow up on contract renewals, amendments, and expiration dates. Identify new contracting opportunities and potential hotel/supplier partnerships. Resolve contractual and commercial issues with suppliers and partners. Maintain accurate records of contracts, rates, terms, and agreements. Work closely with Sales, Reservations, Product, Revenue, and Operations teams to ensure smooth execution of contracted agreements. Prepare regular reports related to contracting activities, supplier performance, and commercial agreements. Requirements Bachelor's degree in Business Administration, Tourism, Hospitality, or a related field.2–4 years of relevant experience in Contracting within Travel, Tourism, or Hospitality. Strong experience in B2B contracting is required. Previous experience dealing with OTAs / Online Travel Agencies is highly preferred. Experience dealing with hotels, travel agencies, tour operators, or hospitality suppliers. Strong negotiation and communication skills. Good understanding of hotel rates, contracts, commissions, allotments, promotions, and commercial terms.

???? We're Hiring | Sales & Reservation Agents<br>Join CBC-Corporate Business Center and build your career with a team dedicated to supporting leading U. S. travel companies.<br>At CBC-Corporate Business Center, we provide dedicated Sales, Reservation, and Customer Support teams that help U. S. travel agencies, tour operators, and travel service providers scale their operations through reliable, high-quality outsourcing solutions.<br>Key Responsibilities<br>✈️ Handle travel reservations and booking requests accurately and efficiently.???? Communicate with customers via phone, email, and other channels in a professional manner.???? Promote travel products and services while achieving sales targets.???? Deliver exceptional customer service and build strong customer relationships.???? Maintain accurate reservation records and ensure compliance with company procedures.???? Assist customers with inquiries and provide effective solutions to ensure an outstanding travel experience. Requirements✅ 1–3 years of experience in Sales, Reservations, Customer Service, or a related field.✅ Excellent English communication skills (spoken and written).✅ Strong sales, negotiation, and customer relationship skills.✅ Ability to work in a fast-paced, target-driven environment.✅ Travel industry experience is an advantage but not required. What We Offer✔️ Competitive salary package.✔️ Attractive performance-based incentives.✔️ Professional, collaborative, and supportive work environment.✔️ Comprehensive training and continuous professional development.✔️ Clear career growth opportunities within a fast-growing organization.✔️ The opportunity to support leading U. S. travel agencies, tour operators, and travel service providers.<br>???? Ready to grow your career?<br>Send your CV to hr@cbctravelsolutions.com<br>Become part of CBC-Corporate Business Center and help deliver world-class sales, reservation, and customer support solutions to the U. S. travel industry.<br>#Hiring #Sales Jobs #Reservation Agent #Customer Service #Travel Industry #Travel Jobs #Outsourcing #Career Opportunity #CBCCorporate Business Center

???? We're Hiring | Sales & Reservation Agents<br>Join CBC-Corporate Business Center and build your career with a team dedicated to supporting leading U. S. travel companies.<br>At CBC-Corporate Business Center, we provide dedicated Sales, Reservation, and Customer Support teams that help U. S. travel agencies, tour operators, and travel service providers scale their operations through reliable, high-quality outsourcing solutions.<br>Key Responsibilities<br>✈️ Handle travel reservations and booking requests accurately and efficiently.???? Communicate with customers via phone, email, and other channels in a professional manner.???? Promote travel products and services while achieving sales targets.???? Deliver exceptional customer service and build strong customer relationships.???? Maintain accurate reservation records and ensure compliance with company procedures.???? Assist customers with inquiries and provide effective solutions to ensure an outstanding travel experience. Requirements✅ 1–3 years of experience in Sales, Reservations, Customer Service, or a related field.✅ Excellent English communication skills (spoken and written).✅ Strong sales, negotiation, and customer relationship skills.✅ Ability to work in a fast-paced, target-driven environment.✅ Travel industry experience is an advantage but not required. What We Offer✔️ Competitive salary package.✔️ Attractive performance-based incentives.✔️ Professional, collaborative, and supportive work environment.✔️ Comprehensive training and continuous professional development.✔️ Clear career growth opportunities within a fast-growing organization.✔️ The opportunity to support leading U. S. travel agencies, tour operators, and travel service providers.<br>???? Ready to grow your career?<br>Send your CV to hr@cbctravelsolutions.com<br>Become part of CBC-Corporate Business Center and help deliver world-class sales, reservation, and customer support solutions to the U. S. travel industry.<br>#Hiring #Sales Jobs #Reservation Agent #Customer Service #Travel Industry #Travel Jobs #Outsourcing #Career Opportunity #CBCCorporate Business Center

Company Description Travitell Egypt is a travel and tourism company serving both corporate and individual travelers with comprehensive tour and travel solutions. The company specializes in domestic tourism within Egypt, incoming tourism for visitors from abroad, and outgoing tourism for travelers exploring international destinations. Travitell Egypt focuses on delivering tailored travel experiences, including trip planning, visa assistance, and coordinated services. Potential team members join a dynamic environment that values customer satisfaction, operational efficiency, and professional service in all aspects of travel management. Role Description The Visa Department Manager is a full-time, on-site role based in Heliopolis, responsible for overseeing all visa-related operations and services. The role includes managing visa application processes, coordinating documentation requirements, and ensuring compliance with embassy and consulate regulations for multiple destinations. The manager supervises visa department staff, assigns workloads, monitors performance, and provides guidance on complex cases and escalations. This position also involves maintaining up-to-date knowledge of visa rules and procedures, building strong relationships with external partners and authorities, and optimizing department workflows for accuracy and timely delivery. The Visa Department Manager collaborates closely with sales and operations teams to support client itineraries, resolve issues, and ensure a seamless travel experience for all customers. Qualifications Strong knowledge of visa requirements, embassy and consulate procedures, and international travel regulations. Experience managing or supervising a team in a travel agency, tour operator, or related service environment. Excellent organizational and time-management skills with a focus on accuracy, documentation control, and meeting deadlines. Effective communication and customer service skills, including the ability to explain complex visa processes clearly to clients. Problem-solving ability and sound judgment in handling urgent or sensitive cases and operational challenges. Proficiency with office software and reservation or travel management systems; ability to learn new tools quickly. Fluency in English and Arabic, both written and spoken; additional languages are an advantage. Relevant educational background in tourism, business administration, or a related field; prior visa department experience is highly preferred. Commitment to non-discriminatory, inclusive practices and professional ethics in all client and team interactions.

Job Title: Manager – Sales & Partnerships (Travel Trade) - Cairo Location- Cairo – Egypt Reporting To : Business Transformation Director / GM<br><br>Role Overview We are looking for an experienced Manager – Sales & Partnerships (Travel Trade) to drive revenue and partnerships across travel trade ecosystem in Cairo. This role focuses on selling to tour operators, travel agents, hotels, wholesalers, DMCs, and is ideal for someone with deep industry experience and strong existing trade relationships. This is a hands-on commercial role with high visibility and direct impact on growth. Experience or understanding of the airport services and aviation-adjacent ecosystem will be a strong advantage. In addition, this role will play a key part in driving the commercial success of airport mobile application platform, designed to offer a wide range of airport-related services (e.g., lounge access, fast track, transfers, F&B, retail, and other passenger services) through both B2B and B2C channels—similar to a “digital marketplace” for airport services<br>.<br>Key Responsibilities• Drive revenue growth through strategic sales initiatives targeting tour operators, hotels, MICE, travel agents, wholesalers, DMCs, Corproates.• Own the end-to-end sales cycle including prospecting, pitching, commercial negotiations, contracting, and onboarding.• Identify new business opportunities within the travel trade ecosystem and convert them into long-term partnerships.• Account Management: Build, manage, and deepen relationships with key travel trade partners, acting as the primary point of contact.• Maintain a strong understanding of the Egypt travel trade landscape, competitive dynamics, and emerging trends.• Represent the company at industry events, trade shows, partner meetings, and networking forums.• Work closely with internal teams including product, marketing, operations, and finance to ensure seamless partner onboarding and execution.• Drive B2B and B2C sales of airport services via mobile application platform, including onboarding partners and distribution channels onto the platform.• Identify and onboard service providers (e.g., transport, F&B, retail, concierge, meet & assist, etc.) to be listed and sold through the airport marketplace ecosystem.• Develop and manage partnerships with travel trade and non-traditional partners (e.g., OTAs, fintech, loyalty programs, corporates) to drive app-based sales and user acquisition.• Collaborate with marketing and digital teams to support campaigns that drive app downloads, user engagement, and conversion.• Monitor sales performance and user behavior across the platform, providing commercial insights and recommendations to optimize revenue streams.• Support the development of bundled products (e.g., lounge + fast track + transfer) and dynamic pricing strategies tailored for both B2B and B2C channels.• Act as a commercial bridge between partners and the platform team to ensure continuous improvement of the digital offerin<br>g.<br>Required Qualifications & Experience• 5–10 years of experience in sales, business development, or partnerships within the travel trade industry.• Proven experience selling to tour operators, travel agents, hotels, MICE, Corporate wholesalers, DMCs.• Strong existing network and deep relationships within the Egypt travel trade (mandatory).• Knowledge of Religious travel demand and related travel ecosystem• Demonstrated success in closing commercial deals and managing strategic accounts.• Understanding of airport services, aviation services, or the airport ecosystem is a strong plus.• Candidate should be already based in Cairo Egypt and have right to work with the ability to travel locally and regionally as required.• Fluency in Arabic and English is a must.• Experience in digital platforms, e-commerce, marketplace models, or app-based service sales is highly preferred.• Strong understanding of B2C and B2B2C commercial models, including distribution, pricing, and customer acquisition strategies.• Experience working with or selling through digital channels such as apps, OTAs, or online marketplaces is an advanta<br>ge.

Key Responsibilities Assist clients with planning and booking their trips, including flights, hotels, transfers, tours, and other travel services. Communicate with clients in English and French through phone, email, and other communication channels. Understand clients’ travel needs and provide personalized recommendations and itineraries. Handle booking changes, cancellations, and travel-related inquiries professionally. Coordinate with airlines, hotels, tour operators, and other travel partners. Ensure a smooth and positive customer experience from booking through the completion of the trip. Follow up with clients and maintain strong, long-term customer relationships. Stay updated on destinations, travel products, offers, and industry trends. Requirements Fluent in French and English, both written and spoken. Previous experience in travel, tourism, hospitality, customer service, or a related field is preferred. Strong communication and interpersonal skills. Excellent attention to detail and organizational skills. Ability to multitask and work efficiently in a fast-paced environment. Customer-focused, proactive, and problem-solving mindset. Passion for travel and helping customers create memorable experiences. What We Offer A dynamic and supportive working environment. Opportunities for professional growth and development. The opportunity to work with international clients and travel partners. Competitive salary and benefits package.

<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>ملخص المنصب هذا دور بدوام كامل وموقعه في مصر لمنسق جولات واردة كبار. المسؤوليات الأساسية والمهام تشمل تصميم مسارات سفر مخصصة. إدارة وتنظيم الجولات المصحوبة بمرشدين. التعامل مع اللوجستيات المرتبطة بالسفر والسياحة. تقديم خدمة عملاء مميزة، إدارة الحجوزات، ودعم جهود المبيعات. كما يشمل الدور التنسيق مع العملاء وأصحاب المصلحة لتقديم تجارب متميزة مع ضمان سير جميع ترتيبات السفر بسلاسة.</p></div></section><section><p class="heading">الملف المرغوب فيه للمرشح</p><p class="paragraph"></p><ul><li>الخبرة في مصر كوجهة سفر</li><li>مهارات قوية في الحجوزات وخدمة العملاء لإدارة رضا العملاء</li><li>خبرة في استراتيجيات المبيعات ضمن صناعة السفر والسياحة</li><li>قدرات تنظيمية وتواصلية ممتازة</li><li>إلمام باستخدام أنظمة الحجوزات وإدارة السفر</li><li>القدرة على العمل في بيئة سريعة ومتعددة المهام بشكل فعال</li><li>إتقان اللغة الفرنسية؛ وجود لغات إضافية ميزة</li><li>خلفية أكاديمية ذات صلة في السياحة أو الضيافة أو مجال ذو صلة م preferred</li><li>3+ سنوات خبرة عملية في تصميم المسارات</li><li>5+ سنوات خبرة عملية في خدمة العملاء</li></ul><p></p></section>

We are seeking an exceptional General Manager to lead a prestigious 5-star heritage luxury hotel in Alexandria under a well-established hospitality group. Role Overview:The General Manager will be fully responsible for driving profitability, operational excellence, and brand positioning of a high-end heritage property. Key Responsibilities:Lead all hotel operations (Rooms, F&B, Sales, Finance, HR). Maximize Revenue, ADR & Occupancy. Enhance guest experience to 5-star luxury standards. Develop and execute strategic business plans. Drive international market exposure (OTA, Corporate, Tour Operators). Control costs while improving GOP performance. Build and lead a high-performance management team.<br>Requirements:Minimum 15-20 years of experience in 5-star hotels. Proven track record as Hotel Manager / General Manager. Strong background in heritage or luxury hospitality is a plus. Expertise in revenue management & hotel KPIs. Strong leadership & team-building skills. Fluent English (additional languages are a plus).<br>What We Offer:Competitive salary Monthly performance-based bonuses. Luxury full accommodation for non-residents. Private medical insurance. Social insurance. Executive-level working environment. Career growth within a group of luxury heritage hotels.

We are hiring a Senior Accountant to manage financial operations and ensure accurate accounting records within the tourism and travel industry. The role is responsible for overseeing accounts payable and receivable processes, maintaining the general ledger, preparing financial reports, and ensuring compliance with local tax regulations. You will support financial decision-making through accurate reporting, reconciliations, and analysis. This position plays a key role in maintaining financial accuracy, operational efficiency, and regulatory compliance. About us NOK Human Capital is a leading HR consulting and talent acquisition firm with a global footprint and a proven track record of supporting Fortune 500 clients. We specialize in connecting top-tier talent with industry leaders, driving innovation, and fostering high-performance cultures across the MENA region and beyond.<br><br><br>Key Responsibilities Manage Accounts Payable, Accounts Receivable, and General Ledger activities Perform bank reconciliations and ensure the accuracy of financial records Prepare monthly, quarterly, and annual financial reports and analyses Monitor cash flow and support the effective cash management process Handle supplier settlements, customer accounts, and tourism-related financial transactions Ensure compliance with Egyptian tax regulations, VAT, withholding tax, and financial reporting requirements Support tourism package costing and financial performance analysis Maintain accurate accounting records and coordinate with internal stakeholders on financial matters<br>Requirements Bachelor's degree in Accounting, Finance, or a related field Minimum 4–5 years of accounting experience within the Tourism and Travel industry Previous experience in a travel agency, tour operator, destination management company (DMC), airline, hospitality-related business, or similar environment Strong experience in Accounts Payable, Accounts Receivable, General Ledger, Bank Reconciliations, Financial Reporting, and Cash Management Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, financial analysis, and report Experience using ERP and accounting software systems Strong understanding of Egyptian tax regulations, VAT, withholding tax, and financial compliance requirements Very good command of English, both written and spoken Strong has analytical, organizational, problem-solving, and communication skills

We are hiring a Senior Accountant to manage financial operations and ensure accurate accounting records within the tourism and travel industry. The role is responsible for overseeing accounts payable and receivable processes, maintaining the general ledger, preparing financial reports, and ensuring compliance with local tax regulations. You will support financial decision-making through accurate reporting, reconciliations, and analysis. This position plays a key role in maintaining financial accuracy, operational efficiency, and regulatory compliance. About us NOK Human Capital is a leading HR consulting and talent acquisition firm with a global footprint and a proven track record of supporting Fortune 500 clients. We specialize in connecting top-tier talent with industry leaders, driving innovation, and fostering high-performance cultures across the MENA region and beyond.<br><br><br>Key Responsibilities Manage Accounts Payable, Accounts Receivable, and General Ledger activities Perform bank reconciliations and ensure the accuracy of financial records Prepare monthly, quarterly, and annual financial reports and analyses Monitor cash flow and support the effective cash management process Handle supplier settlements, customer accounts, and tourism-related financial transactions Ensure compliance with Egyptian tax regulations, VAT, withholding tax, and financial reporting requirements Support tourism package costing and financial performance analysis Maintain accurate accounting records and coordinate with internal stakeholders on financial matters<br>Requirements Bachelor's degree in Accounting, Finance, or a related field Minimum 4–5 years of accounting experience within the Tourism and Travel industry Previous experience in a travel agency, tour operator, destination management company (DMC), airline, hospitality-related business, or similar environment Strong experience in Accounts Payable, Accounts Receivable, General Ledger, Bank Reconciliations, Financial Reporting, and Cash Management Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, financial analysis, and report Experience using ERP and accounting software systems Strong understanding of Egyptian tax regulations, VAT, withholding tax, and financial compliance requirements Very good command of English, both written and spoken Strong has analytical, organizational, problem-solving, and communication skills

Job description AL Riyadh travel and tourism Company considered one of the 10 largest travel and tourism companies in the Kingdom of Saudi Arabia. It provides all travel and tourism services with high expertise to all companies, government, and private sectors. Company Website: www.alriyadhtravel.com Overview: Al Riyadh Travel is seeking a skilled sales Consultant with experience in the travel and tourism industry with the following Requested Duties . Sales & Customer Service· Promote and sell travel packages, tours, flights, hotels, cruises, and other travel-related services.· Identify clients’ needs, preferences, and budget to recommend suitable travel options.· Provide accurate information on destinations, itineraries, visa requirements, insurance, and travel policies.· Handle customer inquiries via phone, email, or in-person consultations.· Maintain a positive and professional relationship with clients to encourage repeat business.. Accept Rotational shifts from office . ???? Booking & Reservation Management· Make reservations for flights, accommodations, car rentals, and excursions using global distribution systems (GDS) such as Amadeus, Sabre, or Galileo.· Confirm and process payments, ensuring all bookings are accurate and completed on time.· Manage itinerary changes, cancellations, and refunds as per company and supplier policies.· Issue travel documents such as tickets, vouchers, and invoices.???? Product Knowledge & Market Awareness· Stay updated on travel trends, new destinations, promotions, and seasonal offers.· Develop destination expertise to better advise clients.· Negotiate with hotels, airlines, and tour operators for competitive rates and special deals.???? Customer Care & After-Sales Service· Follow up with clients after their trip to ensure satisfaction.· Handle complaints or issues professionally and efficiently.· Encourage feedback and referrals to strengthen client relationships.<br>Office Location AL Riyadh Travel Cairo Office 8th Al saadah St, 2nd floor office 5,6 Carrefour El Maadi

Job description AL Riyadh travel and tourism Company considered one of the 10 largest travel and tourism companies in the Kingdom of Saudi Arabia. It provides all travel and tourism services with high expertise to all companies, government, and private sectors. Company Website: www.alriyadhtravel.com Overview: Al Riyadh Travel is seeking a skilled sales Consultant with experience in the travel and tourism industry with the following Requested Duties . Sales & Customer Service· Promote and sell travel packages, tours, flights, hotels, cruises, and other travel-related services.· Identify clients’ needs, preferences, and budget to recommend suitable travel options.· Provide accurate information on destinations, itineraries, visa requirements, insurance, and travel policies.· Handle customer inquiries via phone, email, or in-person consultations.· Maintain a positive and professional relationship with clients to encourage repeat business.. Accept Rotational shifts from office . ???? Booking & Reservation Management· Make reservations for flights, accommodations, car rentals, and excursions using global distribution systems (GDS) such as Amadeus, Sabre, or Galileo.· Confirm and process payments, ensuring all bookings are accurate and completed on time.· Manage itinerary changes, cancellations, and refunds as per company and supplier policies.· Issue travel documents such as tickets, vouchers, and invoices.???? Product Knowledge & Market Awareness· Stay updated on travel trends, new destinations, promotions, and seasonal offers.· Develop destination expertise to better advise clients.· Negotiate with hotels, airlines, and tour operators for competitive rates and special deals.???? Customer Care & After-Sales Service· Follow up with clients after their trip to ensure satisfaction.· Handle complaints or issues professionally and efficiently.· Encourage feedback and referrals to strengthen client relationships.<br>Office Location AL Riyadh Travel Cairo Office 8th Al saadah St, 2nd floor office 5,6 Carrefour El Maadi

Role Overview :We are looking for an experienced Manager – Sales & Partnerships (Travel Trade) to drive revenue and partnerships across travel trade ecosystem in Cairo. This role focuses on selling to tour operators, travel agents, hotels, wholesalers, DMCs, and is ideal for someone with deep industry experience and strong existing trade relationships. This is a hands-on commercial role with high visibility and direct impact on growth. Experience or understanding of the airport services and aviation-adjacent ecosystem will be a strong advantage. In addition, this role will play a key part in driving the commercial success of airport mobile application platform, designed to offer a wide range of airport-related services (e.g., lounge access, fast track, transfers, F&B, retail, and other passenger services) through both B2B and B2C channels—similar to a “digital marketplace” for airport services.<br>Key Responsibilities:Drive revenue growth through strategic sales initiatives targeting tour operators, hotels, MICE, travel agents, wholesalers, DMCs, Corproates.• Own the end-to-end sales cycle including prospecting, pitching, commercial negotiations, contracting, and onboarding.• Identify new business opportunities within the travel trade ecosystem and convert them into long-term partnerships.• Account Management: Build, manage, and deepen relationships with key travel trade partners, acting as the primary point of contact.• Maintain a strong understanding of the Egypt travel trade landscape, competitive dynamics, and emerging trends.• Represent the company at industry events, trade shows, partner meetings, and networking forums.• Work closely with internal teams including product, marketing, operations, and finance to ensure seamless partner onboarding and execution.• Drive B2B and B2C sales of airport services via mobile application platform, including onboarding partners and distribution channels onto the platform.• Identify and onboard service providers (e.g., transport, F&B, retail, concierge, meet & assist, etc.) to be listed and sold through the airport marketplace ecosystem.• Develop and manage partnerships with travel trade and non-traditional partners (e.g., OTAs, fintech, loyalty programs, corporates) to drive app-based sales and user acquisition.• Collaborate with marketing and digital teams to support campaigns that drive app downloads, user engagement, and conversion.• Monitor sales performance and user behavior across the platform, providing commercial insights and recommendations to optimize revenue streams.• Support the development of bundled products (e.g., lounge + fast track + transfer) and dynamic pricing strategies tailored for both B2B and B2C channels.• Act as a commercial bridge between partners and the platform team to ensure continuous improvement of the digital offering.<br>Required Qualifications & Experience:5–10 years of experience in sales, business development, or partnerships within the travel trade industry.• Proven experience selling to tour operators, travel agents, hotels, MICE, Corporate wholesalers, DMCs.• Strong existing network and deep relationships within the Egypt travel trade (mandatory).• Knowledge of Religious travel demand and related travel ecosystem• Demonstrated success in closing commercial deals and managing strategic accounts.• Understanding of airport services, aviation services, or the airport ecosystem is a strong plus.• Candidate should be already based in Cairo Egypt and have right to work with the ability to travel locally and regionally as required.• Fluency in Arabic and English is a must.• Experience in digital platforms, e-commerce, marketplace models, or app-based service sales is highly preferred.• Strong understanding of B2C and B2B2C commercial models, including distribution, pricing, and customer acquisition strategies.• Experience working with or selling through digital channels such as apps, OTAs, or online marketplaces is an advantage.<br>About the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.<br>Our promise to you:We will respect and value your background and perspectives We will work together with integrity We will share our incredible pride for job, company and industry<br>What we ask of you:Bring passion to all that you do Listen, move fast and think innovatively Speak up, have ideas and share them Believe in customer service, and treating every person with kindness<br>As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.<br>Who we are:We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.<br>In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.<br>With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.<br>Join our family today. Together, we'll make travel better.<br><br>Consideration for Candidates with Travel or Tourism background

<ul><li><p>التعامل مع استفسارات العملاء الخاصة بالسفر الدولي وفهم احتياجاتهم وتفضيلاتهم وميزانيتهم.</p></li><li><p>التوصية وبيع الرحلات الجوية والفنادق وحزم العطلات والجولات وخدمات النقل وترتيبات السفر المصممة خصيصاً.</p></li><li><p>إعداد عروض أسعار مهنية وتنافسية ومسارات سفر.</p></li><li><p>المتابعة مع العملاء المحتملين عبر الهاتف وواتس آب والبريد الإلكتروني وقنوات التواصل الأخرى.</p></li><li><p>تحويل الاستفسارات إلى حجوزات مؤكدة والعمل باستمرار نحو أهداف المبيعات.</p></li><li><p>البيع الإضافي والبيع المتبادل لخدمات السفر عند الاقتضاء.</p></li><li><p>بناء والحفاظ على علاقات قوية مع العملاء لتوليد أعمال عائدة وإحالات.</p></li><li><p>التنسيق مع شركات الطيران والفنادق والموردين والإدارات الداخلية لضمان سلاسة الحجز وتقديم الخدمة.</p></li><li><p>الحفاظ على معلومات العملاء والمبيعات بدقة في نظام CRM الخاص بالشركة.</p></li><li><p>البقاء مطلعاً على الوجهات ومنتجات السفر وأسعار شركات الطيران وعروض الفنادق ومتطلبات التأشيرة.</p></li><li><p>تقديم خدمة عملاء ممتازة طوال عملية البيع والحجز كاملة.</p></li></ul><p><strong>ملف المرشح المطلوب</strong></p><ul><li><p>خبرة سابقة في <strong>مبيعات السفر الخارجية</strong>، ضمن وكالة سفر أو منظم جولات.</p></li><li><p>مهارات بيع قوية، واتصال وتفاوض وخدمة عملاء.</p></li><li><p>مهارات تواصل ممتازة باللغتين <strong>العربية والإنجليزية</strong>، شفوياً وكتابةً.</p></li><li><p>معرفة جيدة بالوجهات الدولية والرحلات الجوية والفنادق وحزم العطلات.</p></li><li><p>يفضل بشدة وجود خبرة في بيع <strong>رحلات FIT المصممة حسب الطلب</strong>.</p></li><li><p>قدرة قوية على فهم متطلبات العملاء وتوصية حلول السفر المناسبة.</p></li><li><p>إثبات القدرة على المتابعة مع العملاء المحتملين وتحويل الاستفسارات إلى حجوزات.</p></li><li><p>جير الشباب والتوجيه نحو الأهداف، دوافع ومهنية.</p></li><li><p>مهارات كمبيوتر جيدة وخبرة في استخدام أنظمة CRM.</p></li><li><p>وجود خبرة في <strong>أنظمة GDS</strong> ميزة.</p></li><li><p>القدرة على العمل بشكل مستقل، إدارة عدة عملاء وأداء فعال في بيئة سريعة الحركة.</p></li><li><p>شغف حقيقي بالسفر ونهج مهني يركز على العميل.</p></li></ul>