وظائف مدير العمليات في مصر

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Description</b>: Assist the Retail Area Manager in planning and implementing strategies to attract customers Coordinate daily customer service operations (e.g. sales processes, orders and payments) Track the progress of weekly, monthly, quarterly and annual objectives Monitor and maintain store inventory Participate in employee performance evaluation and identifying hiring and training needs Supervise and motivate staff to perform their best Coach and support new and existing Sales Associates Monitor retail operating costs, budgets and resources Suggest sales training programs and techniques Communicate with clients and evaluate their needs Handle complaints from customers Create reports, analyze and interpret retail data, like revenues, expenses and competition Conduct regular audits to ensure the store is functionable and presentable Make sure all employees adhere to company s policies and guidelines</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Retail Management, or a related field.</li><li>6 8 years of experience in the fashion retail industry, including at least 2 years in a supervisory or managerial role.</li><li>Strong understanding of retail operations, customer service standards, and basic financial management principles.</li><li>Excellent numerical and analytical skills with the ability to prepare, interpret, and analyze reports, sales data, and spreadsheets.</li><li>Proficient in Microsoft Office applications, particularly Microsoft Excel.</li><li>Strong leadership, team management, and organizational skills.</li><li>Excellent interpersonal, communication, and relationship-building abilities.</li><li>Good command of spoken and written English.</li><li>Strong problem-solving and decision-making skills.</li><li>Flexible to work shifts, weekends, and public holidays as required by business needs.</li></ul><p></p></section>

<p><b>We're Hiring: IT Manager Restaurant Chain</b></p><p>Location: Cairo, Egypt</p><p>Industry: Food &amp; Beverage / Restaurant Chain</p><p>Jadeer is hiring on behalf of one of the biggest and most reputable clients in Egypt's Food &amp; Beverage and Restaurant Chain industry. We are looking for an experienced IT Manager to lead technology operations across multiple restaurant locations, ensuring the reliability, security, and efficiency of all IT systems while driving digital transformation and supporting business growth.</p><p>What You'll Do</p><ul><li>Lead IT operations across multiple restaurant branches and the head office.</li><li>Manage POS systems, networks, servers, cybersecurity, and cloud infrastructure.</li><li>Ensure business continuity and high system availability.</li><li>Support digital transformation initiatives and technology projects.</li><li>Lead the IT team and manage external vendors.</li><li>Oversee IT budgets, procurement, and technology planning.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>What We're Looking For</p><ul><li>Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>5 8+ years of IT experience, including leadership responsibilities.</li><li>Previous experience in the Food &amp; Beverage, Hospitality, Retail, or multi-branch restaurant industry is highly preferred.</li><li>Strong expertise in POS systems, networking, Microsoft technologies, cybersecurity, and IT infrastructure.</li><li>Excellent leadership, communication, and project management skills.</li></ul><p>Why Join?</p><ul><li>Competitive salary and benefits package.</li><li>Opportunity to join one of Egypt's leading restaurant groups.</li><li>Career growth and professional development.</li><li>Dynamic, collaborative, and fast-paced work environment.</li><li>Be part of a company committed to innovation and operational excellence.</li></ul><p>Apply Now</p><p>If you're ready to take the next step in your career and make an impact within one of the leading names in the Food &amp; Beverage industry, we'd love to hear from you. Send your CV to [Insert Email] with the subject: IT Manager Restaurant Chain or apply directly through LinkedIn.</p>

Role Purpose The Finance Manager will oversee the full finance function, directly managing AP, AR, and Tax, while working closely with the FP&R Manager to ensure high-quality reporting, planning, forecasting, compliance, and financial control. Key Responsibilities Leadership & Team Management Lead and develop the AP, AR, and Tax teams. Set objectives, review performance, and build team capabilities. Ensure effective coordination and handoffs across Finance. Resolve escalations and promote cross-training and business continuity. Financial Reporting & Month-End Close Own the monthly, quarterly, and annual close process. Review and approve reconciliations, journal entries, and reporting packages. Ensure compliance with Egyptian Accounting Standards and IFRS. Partner with FP&R on consolidated reporting and management reporting. AP, AR & Working Capital Oversee vendor payments, approval processes, and AP aging. Monitor invoicing, collections, AR aging, and bad debt provisioning. Drive improvements in working capital, including DPO and DSO. Tax & Regulatory Compliance Oversee VAT, corporate tax, withholding tax, and statutory filings. Ensure compliance with Egyptian Tax Authority requirements. Manage tax audits and liaise with external auditors and regulators. Budgeting & Business Partnering Partner with FP&R on annual budgets, forecasts, and variance analysis. Provide actionable financial insights to management. Support commercial and operational decisions through financial analysis. Controls & Process Improvement Strengthen internal controls and segregation of duties. Drive Finance process standardization and ERP improvements. Maintain strong audit readiness and financial governance. What We’re Looking For Education & Certification Bachelor’s degree in Accounting or Finance – English Section. Professional certification such as CMA, CPA, ACCA, or equivalent is preferred. Experience12–15+ years of progressive finance/accounting experience. At least 5 years of experience managing multi-function finance teams across areas such as AP, AR, Treasury, Tax, or FP&A. Strong knowledge of Egyptian tax law, labor law, and statutory reporting. Solid experience with IFRS / Egyptian Accounting Standards. Experience with multi-entity or regional reporting is highly desirable. Experience managing through a manager-level direct report, particularly an FP&R Manager, is a plus. Key Skills Strong leadership and people-development capabilities. Ability to collaborate effectively while operating with appropriate ownership and accountability. Proactive mindset with strong follow-up and initiative. Fluent English, written and spoken. Advanced Excel skills. Strong Oracle/ERP experience. Excellent analytical, organizational, and communication skills. High integrity, attention to detail, and sound judgment in regulatory and audit environments.

HR & Administration Manager – Cairo Full-Time | Fully On-Site | Cairo, Egypt<br>We are looking for an experienced HR & Administration Manager to lead the HR function and oversee the day-to-day administration of our Cairo office within a multinational group. This is a full-time, fully on-site position. Remote or hybrid working is not available. The role is approximately 70% HR and 30% administration. The successful candidate will be primarily responsible for HR operations, employee relations, compliance, and policy implementation, while also ensuring that the office remains professional, well-managed, and an attractive place to work. Key Responsibilities<br>Human Resources Lead end-to-end HR operations for the Cairo office, supporting IT, content, digital marketing, and other professional teams. Ensure compliance with Egyptian Labor Law, Social Insurance, and statutory requirements. Implement and enforce group HR policies and governance standards. Oversee recruitment, employment contracts, onboarding, probation, performance follow-up, and offboarding. Manage employee relations, grievances, disciplinary matters, and workplace concerns. Coordinate payroll, benefits, medical insurance, statutory deductions, and employee records. Maintain accurate HR documentation suitable for audit and compliance reviews. Manage and develop the local HR team. Act as the main HR contact between the Cairo office and regional management outside Egypt.<br>Administration and Office Management Oversee the administration team and the day-to-day operation of the Cairo office. Ensure the office remains clean, safe, professional, well-equipped, and welcoming. Maintain a high-quality workplace environment that supports employee productivity and engagement. Oversee office services, maintenance, security, cleaning, supplies, hospitality, and other daily requirements. Manage administrative vendors, service providers, contracts, and related expenses. Resolve office-related issues promptly and ensure employees receive reliable administrative support. Support management visits, office events, and other business requirements when needed.<br>What We Are Looking For At least 7 years of HR and administration experience in Egypt. Proven experience working within a multinational, international, or foreign-owned organization. Strong hands-on HR operations and employee-relations experience. Practical knowledge of Egyptian Labor Law and Social Insurance. Experience managing HR and administration teams. Strong organizational, problem-solving, and vendor-management skills. Fluent Arabic and English communication. A hands-on, accountable, and discreet management style.<br>Why Join UsLead the HR function of an established Cairo office. Work directly with regional and international management. Gain exposure to cross-border HR operations and governance. Take an active role in maintaining a professional and attractive workplace. Join a structured and growing organization.<br>Important This is a full-time, fully on-site role based in Cairo. Only candidates with relevant HR experience in multinational, international, or foreign-owned companies in Egypt will be considered.

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Support the Commercial Property Management function by overseeing the operational, financial, and community performance of the commercial office portfolio. The role is responsible for managing tenant relationships, service charge administration, asset enhancement initiatives, and day-to-day property operations while ensuring compliance with lease obligations, landlord requirements, and statutory regulations. The position plays a key role in maximizing occupancy, enhancing tenant satisfaction and retention, improving operational efficiency, and collaborating with Leasing, Facilities Management, Finance, and Development teams to optimize long-term asset performance and value.</p> <h4>What you will do</h4> <ul> <li>Manage the operational and commercial performance of the office portfolio to maximize occupancy, tenant retention, and long-term asset value.</li> <li>Build and maintain strong relationships with tenants, owners, consultants, contractors, and internal stakeholders to deliver a high-quality tenant experience.</li> <li>Lead tenant engagement initiatives, resolve escalations, and implement community programs that enhance customer satisfaction and retention.</li> <li>Identify, develop, and deliver asset enhancement initiatives that improve operational efficiency, sustainability, tenant experience, and overall asset performance.</li> <li>Oversee service charge budgeting, financial reporting, cost recovery, and cost optimization initiatives in collaboration with Finance and relevant stakeholders.</li> <li>Coordinate with Facilities Management and Operations teams to ensure effective maintenance, service delivery, contractor performance, and business continuity.</li> <li>Oversee tenant fit-out approvals, technical reviews, and project execution, ensuring compliance with landlord standards, lease obligations, and statutory requirements.</li> <li>Monitor property performance, operational KPIs, budgets, and tenant satisfaction metrics, preparing regular reports and recommending continuous improvement initiatives.</li> <li>Lead, coach, and develop the property management team, fostering a culture of accountability, operational excellence, and customer-centric service delivery.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>10+ years of experience in Commercial Property Management, Asset Management, Facilities Management, Real Estate Operations, or Mixed-Use Developments, with at least 3 years in a leadership role.</li> <li>Proven experience managing commercial office portfolios, including tenant relationship management, service charge administration, and operational governance.</li> <li>Strong understanding of commercial building systems, MEP infrastructure, property operations, fit-out coordination, and asset management principles.</li> <li>Demonstrated experience delivering asset enhancement initiatives, operational improvements, and value creation programs that enhance tenant satisfaction and long-term asset performance.</li> <li>Experience managing service charge budgets, financial performance, reporting, and cost optimization initiatives.</li> <li>Strong stakeholder management skills with the ability to collaborate effectively with tenants, owners, consultants, contractors, Leasing, Facilities Management, Finance, and Operations teams.</li> <li>Excellent communication, leadership, organizational, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.</li> <li>Proficiency in Microsoft Office applications and property management or reporting systems, with strong data analysis and reporting capabilities.</li> </ul> <h4>What equips you for the role</h4> <ul> <li>Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related Engineering discipline.</li> <li>Professional certifications in Property Management, Facilities Management, Asset Management, or Project Management are considered an advantage.</li> <li>Strong knowledge of commercial property governance, MEP operations, service charge management, fit-out processes, and asset enhancement strategies.</li> <li>Good understanding of local regulations, health & safety requirements, and statutory compliance for commercial properties.</li> <li>Demonstrated ability to lead high-performing teams, influence stakeholders, and drive operational excellence.</li> <li>Excellent command of English, both written and spoken.</li> <li>High level of professionalism, integrity, ethical conduct, and commitment to maintaining community standards.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

Job title: Account Manager, Fashion Location: Head Office, Arkan ElSheikh Zayed, Egypt Reporting to: AVP, Fashion<br>About noon We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a (add title) who can help us move even faster.<br>noon’s mission: Every door, every day.<br>What you'll do:Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.<br>As an Account Manager within the Fashion team at noon, you will play a key role in supporting the performance and growth of our brand and vendor partnerships. You will help manage daily operations, coordinate with internal teams, and assist in driving commercial success for a dynamic and fast-paced category. This role offers valuable exposure to digital retail, brand strategy, and category development in one of the region’s most competitive sectors.<br>Purchase goods, materials, components or services in line with specified cost, quality and delivery targets Trend Research & Forecasting: Conduct market research and collaborate with trend forecasting agencies to ensure our product selection aligns with upcoming fashion trends and consumer demand Act as an interface between suppliers and other relevant departments in the buying processes and new projects and activities Develop and manage the buying budget, ensuring purchases align with profit targets and are financially sound. Identifying customer preferences, competitor strategies and market suppliers Provide analysis on costs, new and existing and review cost reduction activities Negotiate contracts, improve prices and terms of business with suppliers and review opportunities to make business savings utilizing negotiation and best practice tools and methods Manage the entire PO process to ensure optimal inventory. Build, maintain and manage supplier relationships. Ensure that a professional and consistent approach is taken in relation to all supplier relationships Ensure compliance to company guidelines, purchasing policies and procedures during supplier negotiations and PO release process. Work with the content & merchandising teams to ensure the best visibility for the products procured. Ensure all reconciliations are done within the planned time for smooth payments.<br>What you’ll need:Bachelor's degree in Supply Chain Management, Business, or a similar field2-3 years of relevant experience in E-commerce Account Management Highly detail oriented with proven strong business sense Strong numerical skills, data interpretation, forecasting, and commercial acumen Able to manage time effectively, prioritize tasks and achieve set targets. Commercial and financial awareness with a full understanding of how failure impacts the customer order fulfillment as well as profitability. Able to work well under pressure and handle emergency and stressful situations. A keen eye for fashion, quality, and detail<br>Who will excel? We’re looking for people with high standards, who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original.noon is not for everyone; readiness to adapt, pivot, and learn is essential.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>&nbsp;We’re looking for a <b>Technical Customer Support Manager</b>to join Procore’s Solution on Demand organization.&nbsp;</p><br><br><br><p>In this role, you will promote a high-performance and customer-focused culture while helping to build a team of top-tier Technical Customer Support Representatives. You will collaborate with other members of our global Support Management team to ensure client success and enhance employee satisfaction. Following the exciting launch of our Cairo team in April of this year, this marks our very first local leadership hire. You’ll have a unique opportunity to shape the culture of this expanding site from day one while collaborating directly with our established global hubs.&nbsp;</p><br><br><br><p>This is a hybrid position with a requirement to be on-site 3 days a week at our Cairo office.</p><br><br><p>This position will report to the Senior Manager, Technical Customer Support in Ireland. We’re looking for a candidate to join us immediately!</p><br><br><br><p><b>What you'll do:</b></p><br><br><ul> <li><p>Lead and inspire a high-performing team of 10-15 Technical Customer Support Representatives to deliver an excellent customer experience globally, with a focus on the MENA region, via phone, live chat, and email.</p><br><br></li> <li><p>Foster a high-performing culture by conducting quality coaching, leading by example, and holding your team accountable to our Key Performance Indicators (KPIs)</p><br><br></li> <li><p>Serve as the Cairo Support Site Leader, managing local day-to-day support operations and clearing roadblocks to empower your team and our regional customers to resolve complex technical challenges.</p><br><br></li> <li><p>Elevate Productivity by researching and driving process improvements to increase team efficiencies and effectiveness.</p><br><br></li> <li><p>Analyze customer data to make informed decisions regarding team changes, shift scheduling, and staffing.</p><br><br></li> <li><p>Promote smart growth by collaborating across all levels of Procore to establish best practices and drive improvements that enhance customer success and support Procore’s evolution as a regional market leader.</p><br><br></li> <li><p>Empower your team members to take control of their careers by helping them develop and progress toward their professional goals.</p><br><br></li> <li><p>Stay informed about process and product changes, Procore’s strategy, industry trends, and best practices to support your team effectively.</p><br><br></li> <li><p>Enhance employee satisfaction by cultivating a sense of belonging within the organization and local teams.</p><br><br></li> </ul><br><p><b>What we’re looking for:</b></p><br><br><ul> <li><p>University degree, technical academy certification, or equivalent practical experience in a high-growth tech environment.&nbsp;&nbsp;</p><br><br></li> <li><p>Experience in a SaaS environment, with 3+ years of experience leading a customer support or technical support team in a contact center.</p><br><br></li> <li><p>Experience working with customer relationship management (CRM) systems such as Salesforce Service Cloud, Zendesk, and ServiceNow, and proficiency in other customer support-related software.</p><br><br></li> <li><p>Excellent communication and escalation management skills, with the ability to convey messages effectively to diverse stakeholders and audiences in written and verbal formats.</p><br><br></li> <li><p>Demonstrated ability to lead independently and adapt your management style to rapid organizational and platform changes.</p><br><br></li> <li><p>Strong business acumen with an understanding of the issues and challenges support organizations face.</p><br><br></li> <li><p>Comprehensive knowledge of support metrics and key performance indicators (KPIs), with the capability to drive high performance within a support team.</p><br><br></li> <li><p>Highly organized and detail-oriented, able to manage and contribute to projects, prioritize workload effectively, and meet commitments consistently.</p><br><br></li> <li><p>A self-starter who pairs a deep familiarity with the Cairo tech ecosystem and operational landscape with a proven passion for hiring, onboarding, and scaling a local team from scratch.&nbsp;</p><br><br></li> </ul><br><br> </div>