وظائف مدير العمليات في مصر

We are looking for an experienced Quality Manager to lead and manage the complete Quality function at a manufacturing facility in 10th of Ramadan City. The Quality Manager will have overall responsibility for Quality Assurance (QA), Quality Control (QC), and the company’s ISO Management Systems, ensuring that products, manufacturing processes, and company procedures consistently meet customer requirements, internal standards, and applicable ISO requirements. Key Responsibilities:Lead the overall QA & QC functions across the company. Manage and develop the Quality team, including QC Engineers, Supervisors, Inspectors, and QA personnel. Lead the implementation, certification, maintenance, and continuous improvement of ISO 9001, ISO 14001 & ISO 45001 management systems. Ensure readiness for external certification, surveillance and customer audits, and lead internal audit programs. Ensure effective incoming, in-process and final product inspection and testing. Establish and maintain quality control plans, inspection standards, testing methods, SOPs and quality procedures. Monitor product quality, rejection, scrap, rework, FPY and other key Quality KPIs. Lead Root Cause Analysis, NCRs, CAPA and problem-solving activities for internal and customer quality issues. Lead investigation and closure of customer complaints, ensuring effective corrective actions and prevention of recurrence. Ensure products comply with customer specifications, drawings and applicable standards. Work closely with Production, Planning, Maintenance, R&D, Purchasing and other departments to improve process capability and product quality. Drive a strong quality culture on the shop floor, with regular production-floor follow-up rather than managing quality only through documentation. Coordinate with customers, suppliers, auditors and certification bodies on quality-related matters.<br>Job Requirements Bachelor’s degree in Engineering, Chemist or a relevant technical discipline.8–10 years of Quality experience in manufacturing, with proven experience in a managerial or leadership capacity. Strong practical experience with Quality Assurance and Quality Control, not only ISO documentation. Strong knowledge and hands-on implementation experience with ISO 9001. Experience with ISO 14001 and ISO 45001 is highly preferred. ISO 9001 Lead Auditor certification is preferred. Strong knowledge of RCA, CAPA, SPC, internal auditing, process control and continuous improvement, Lean Six Sigma. Experience dealing with customer complaints and external/customer audits. Experience in plastics, PVC, extrusion, rubber, home appliances components or similar manufacturing industries is an advantage. Strong leadership, communication, analytical and problem-solving skills. Good command of English and Microsoft Office; ERP Odoo experience is preferred. Location: 10th of Ramadan City Industry: PVC, Rubber & Gasket Manufacturing

Job Description About the Role We are seeking an experienced Microsoft Dynamics CRM Manager to lead our Customer Relationship Management initiatives and oversee the implementation, customization, and optimization of our Dynamics 365 platform. This role will drive CRM strategy, manage technical teams, and ensure successful delivery of CRM solutions that support business growth and customer engagement across digital banking services. The ideal candidate will have strong experience in Microsoft Dynamics CRM (on-premises) implementations, integrations with enterprise systems, and leadership of CRM development teams. Key Responsibilities CRM Strategy & Leadership Define and execute CRM strategy aligned with business objectives. Lead the planning, design, and implementation of Microsoft Dynamics CRM solutions. Act as the primary point of contact for all CRM initiatives. Lead and mentor CRM developers and technical teams. Implementation & Technical Management Oversee full lifecycle CRM implementation projects. Manage Dynamics CRM infrastructure and system performance. Design and implement customizations including:Entities Forms Views Workflows Business process flows Plugins Manage integrations with enterprise platforms such as core banking systems, telephony platforms, and marketing tools. System Optimization Monitor CRM performance and implement improvements. Manage CRM governance including security roles and data standards. Provide expert troubleshooting and technical support. Conduct regular system audits and health checks. Required Qualifications Experience8+ years experience with Microsoft Dynamics CRM / Dynamics 365Minimum 3 years in a CRM leadership or management role Proven experience delivering end-to-end CRM implementation projects Technical Skills Dynamics CRM customization and configuration C# plugin development Dynamics CRM SDKWeb APIs and integrations Power Automate Azure Logic Apps SQL Server & SSRSActive Directory & IISPower BIProfessional Skills Strong leadership and stakeholder management Project management experience (Agile / Scrum) Excellent communication and analytical skills Preferred Qualifications Experience within digital banking or financial services Integration experience with core banking systems such as Temenos CRM data migration and ETL tools (SSIS, Kingsway Soft) Azure Dev Ops experience Microsoft Dynamics certifications (MB-200, MB-210, MB-220, MB-230)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> <span><span>Requisition ID</span></span> <span><span>36948</span></span> <br> <span><span>Office Country</span></span> <span><span>Egypt</span></span> <br> <span><span>Office City</span></span> <span><span>Cairo</span></span> <br> <span><span>Division</span></span> <span><span>Risk Management&nbsp;&nbsp;</span></span> <br> <span><span>Contract Type</span></span> <span><span>Regular&nbsp;</span></span> <br> <span><span>Contract Length</span></span> <br> <span><span>Posting End Date</span></span> <span><span>11/08/2026&nbsp;</span></span> <br> </span><p><span><strong>Purpose of Job</strong></span></p><br> <p><span>Independently analyse and appraise risks of EBRD’s new and existing portfolio of debt transactions in the corporate sectors; identify required due diligence, recommend appropriate risk mitigation measures and transaction structures, including security, covenants, and pricing. Advise bankers and the Bank’s Committees to ensure that banking projects comply with the Bank’s sound banking mandate. The Corporate Finance Senior Risk Manager reviews portfolio projects, assigns credit ratings and communicates trends in the portfolio and lessons learned to management and peers for their broader strategic decision-making and bottom-up stress-testing. The Corporate Finance Senior Risk Manager&nbsp; is responsible to lead and coach associate risk officers, analysts and junior bankers rotating through Corporate and Project Finance Credit Risk Management Team. The Corporate Finance Senior Risk Manager may be required to deputise in the absence of the Head, Corporate Credit Risk Management Team.</span></p><br> <p><span><strong>Background</strong></span></p><br> <p><span>Risk Management is the Bank’s second line of defence, which is responsible for the independent identification, reporting and mitigation of risks. Corporate Finance Senior Risk Manager provides advice and presents recommendations to the Operations Committee, Small Business Investment Committee (SBIC)/ approves projects together with the Banking department under Delegated Authority, addressing credit concerns, remuneration, and seeks to minimise losses.</span></p><br> <p><span><strong>Accountabilities &amp; Responsibilities</strong></span></p><br> <ul> <li><span>Establish an independent and unbiased view on projects proposed to the Operations Committee / SBIC / under Delegated Authority and make clear recommendations, or approvals, on each proposal.&nbsp;</span></li> <li><span>Analyse the key risks of each proposal and advise on risk mitigation measures, structures, tenor, security, covenants and condition precedents, to the project teams via credit notes. Be versed in climate risk issues that have an effect on new and existing operations, including risk mitigation and reputational issues. Appraise the validity and reliability of key assumptions of each proposal, including via involvement in the commissioning and review of independent due diligence and travel.</span></li> <li><span>Deliver clear authoritative conclusions in the context of large volumes and tight timescales. Take responsibility for the credit risk of designated own portfolio.</span></li> <li><span>Ensure projects comply with any relevant risk guidelines, prudential limits set by the Bank, and that appropriate ratings are assigned for probability of default and loss given default. Have the ownership of Risk data in the area of responsibility.</span></li> <li><span>Exercise independent delegated authority, if granted, regarding portfolio actions (including certain waivers and amendments), and recommendations to senior management on matters requiring higher level approval (including transfers to corporate recovery, provisions and more significant restructuring, etc.).&nbsp; </span></li> <li><span><span>Lead proactive and regular monitoring of the assigned portfolio counterparties</span><span>arranged in sector clusters and countries </span><span>and market developments.&nbsp; </span><span>Actively and constructively engage with Banking and other relevant staff to </span><span>ensure adequacy of front-line monitoring, coach Banking representatives when appropriate (including </span><span>rotation in Corporate &amp; Project Finance Credit Risk Management). </span></span></li> <li><span>In liaison with other Risk Management teams lead sector portfolio reviews and provide input to portfolio stress-tests.&nbsp; Collaborate with other members of staff; especially in the Banking Department, Finance, the Office of the General Counsel, Impact and colleagues in the Resident Office to ensure effective cross-departmental and business functioning.</span></li> <li><span>Participate in various executive Bank committees - including the Operations Committee, SBIC, RiskCom etc.</span></li> <li><span>Participate and contribute positively to various initiatives within Risk Management or bank-wide.&nbsp;</span></li> <li><span>Be an agent of credit culture dissemination, including managing and mentoring of bankers on rotation.</span></li> </ul> <p><span><strong>Knowledge, Skills, Experience &amp; Qualifications</strong></span></p><br> <ul> <li><span>Relevant experience in the corporate sectors with demonstrated deal experience across various sectors.</span></li> <li><span>Influencing skills in overseeing the Banking team’s structuring of the transaction and articulation of any different views. </span></li> <li><span>Experience of structuring high yield loans and other financial instruments, in both corporate and project finance.&nbsp; </span></li> <li><span>May act as the risk expert for one or more corporate sectors and provide operational guidelines to the Banking teams and provide input into project selection and prioritisation.&nbsp; </span></li> <li><span>Proven skills and track record in autonomous decision-making capacity at a senior level in credit risk in high-risk environments.&nbsp;&nbsp; </span></li> <li><span>Deliver clear authoritative conclusions in the context of large volumes and tight timescales. Proven skills and track record in decision-making capacity in credit risk in high-risk environments.</span></li> <li><span>Strong written and spoken communication skills in English and good Excel knowledge.</span></li> <li><span>Advanced degree in finance, business, economics or equivalent on the job training.</span></li> <li><span>Demonstrate developing people management skills for junior staff under their coaching/ mentoring responsibility.</span></li> <li><span>Relevant banking and/or risk management experience is essential. </span></li> </ul> <p><span><span><strong>What is it like to work at the EBRD? / About EBRD&nbsp;</strong></span></span></p><br> <p><span><span>Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.&nbsp;&nbsp;</span></span></p><br> <p><span><span>At EBRD, our Values – Inclusiveness, Innovation, Trust, and Responsibility – are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment.&nbsp;</span></span></p><br> <p><span><span>The EBRD environment provides you with:&nbsp;</span></span></p><br> <ul> <li><span><span>Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in.&nbsp;</span></span></li> <li><span><span>A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.</span></span></li> <li><span><span>A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness.&nbsp;</span></span></li> <li><span><span>An environment that places sustainability, equality and digital transformation at the heart of what we do.&nbsp;</span></span></li> <li><span><span>A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits.&nbsp;</span></span></li> </ul> <p><span><span>Diversity is one of the Bank’s core values which are at the heart of everything it does.&nbsp; As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability.&nbsp;&nbsp;&nbsp;</span></span></p><br> <p><span><span>Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).&nbsp;</span></span></p><br> </div>

Dyninno is a global group of companies delivering market-leading, innovative products in travel, fintech, and entertainment. With a team of over 5,100 professionals across 20 countries and 50+ markets, we create and promote our offerings through cutting-edge technology and a visionary approach.<br>Our key divisions are: Trevolution, offering air-ticketing and travel services in partnership with 70+ airlines worldwide; Fintech, providing solutions in loans, investments, and banking; and Entertech, transforming talent search with advanced tools. Supporting all of this is Dynatech, the hub where IT, marketing, and administrative expertise come together to drive our business forward.<br>We cultivate a global culture where entrepreneurial spirit is encouraged, learning never stops, and growth is within reach. Together, we build a future of progress and possibilities.<br>As a Accounting Manager you will be responsible for overseeing all accounting functions, ensuring the accurate and timely preparation of financial statements, and maintaining compliance with accounting standards and regulations. This role includes managing the month-end, quarter-end, and year-end closing processes, coordinating audits, and ensuring tax compliance. Accounting Manager will work closely with senior management to provide accurate financial reports and insights, contributing to informed decision-making and financial planning. The ideal candidate will have extensive accounting experience and a strong understanding of financial regulations and best practices.<br>Responsibilities:<br>Manage and oversee all financial operations, including accounts payable and receivable, general ledger, and financial reporting. Ensure calculation, filings and payments of corporate tax returns, VAT reports, payroll taxes (income tax, social insurance, and other mandatory contributions), and withholding tax reports in compliance with Egyptian tax laws. Monitor tax law changes and assess their impact on the company’s financial operations. Lead or support ERP system implementation and maintenance; coordinate with local IT providers and system vendors. Manage month-end, quarter-end, and year-end closing processes, including accruals, prepayments, provisions, and reconciliations. Prepare financial analyses, reports, statements. Generate annual financial statements. Prepare monthly and ad-hoc financial reports for group consolidation, ensuring consistency with parent company reporting requirements. Conduct monthly reconciliations between local and group financials, ensuring alignment and accuracy. Ensure compliance with accounting principles, policies, and relevant regulations. Collaborate with senior management on budgeting, forecasting, and cost control. Collaborate with cross-functional teams to provide financial expertise and support. Manage end-to-end payroll for a large employee headcount (500+ employees): gross-to-net calculations, timely salary disbursements, correct withholding of employee income tax (salary tax) and social insurance contributions, and monthly submission of declarations to the Egyptian Tax Authority (ETA) and National Organization for Social Insurance (NOSI). Represent the company directly before the Egyptian Tax Authority (ETA) during tax inspections and field audits; prepare comprehensive audit files, respond to ETA queries and notices, and manage the objection and appeal process where required. Manage the annual statutory audit: prepare audit files and supporting schedules, coordinate with external statutory auditors throughout the process, and ensure timely audit sign-off. Supervise and develop the accounting team; assign tasks, review work quality, and support the professional development of junior staff. Manage cash flow planning and maintain banking relationships. Calculate, withhold, and file withholding tax (WHT) on vendor payments, contractor fees, and other applicable payments in compliance with Egyptian tax law. Design and maintain internal accounting controls and procedures; maintain a controls risk matrix for key financial processes. Maintain transfer pricing documentation required for intra-group transactions with other Group entities.<br>Requirements:<br>Advanced proficiency in Microsoft Excel, including the use of complex formulas, pivot tables, and financial modeling. Ability to manage month-end, quarter-end, and year-end closing processes. Experience in preparing and analyzing financial statements, budgets, and forecasts. Proven direct experience representing the company before the Egyptian Tax Authority (ETA) during tax inspections, field audits, and examination proceedings, including preparing objection and appeal documentation; separate experience managing the annual statutory audit process from start to sign-off. Proficient in accounting software (e.g., SAP, Navision). Expertise in IFRS and Egyptian Accounting Standards (EAS) and financial reporting. Expertise in cost accounting, cash flow management, and financial planning. Strong interpersonal skills to effectively interact with internal teams, senior management, and external parties such as auditors, vendors, and clients. Commitment to professional development and staying updated on the latest accounting standards and best practices. Fluent English. Arabic: native or near-native proficiency required for ETA communication, tax filings, payroll declarations, and local authority interactions. Bachelor’s degree in Accounting, Finance, or a related field (mandatory). Professional certification (ESAA, CPA, ACCA, or CMA) is strongly preferred. Minimum 5–7 years of progressive accounting experience, with at least 2 years in a Chief Accountant or Accounting Manager role. Proven experience managing payroll for a large headcount (500+ employees), including gross-to-net calculation, salary tax, and social insurance; hands-on experience filing Form 1 (annual salary tax reconciliation) with ETA. Knowledge of Egyptian Income Tax Law No. 91/2005, VAT Law No. 67/2016, Unified Tax Procedures Law No. 206/2020, the Social Insurance Law, and the Egyptian Labor Code. Proven experience in a multinational or international group: group reporting, intercompany reconciliations, consolidation packages, and coordination with Group Finance. Experience managing an accounting team; ability to delegate, review work quality, and develop junior staff. Hands-on experience with ERP systems, especially Microsoft Navision.<br>Benefits Be a part of a top-tier team, work on projects that reach millions worldwide, and create complex in-house products and solutions. Training and education provided by the Company in line with the Company’s policy and schedules. Bonus: Enrollment to the company system after probation. Social Insurance: provided as per Egyptian Labor Code. Health Insurance: enrollment to the company plan after probation. Salary starting from 2,000 USD Gross.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team Handles employee questions and concerns. Monitors employees to ensure performance expectations are met. Provides feedback to employees based on observation of service behaviors. Assists in supervising daily shift operations. Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations Ensures all employees have proper supplies, equipment and uniforms. Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. Ensures compliance with all restaurant policies, standards and procedures. Monitors alcohol beverage service in compliance with local laws. Manages to achieve or exceed budgeted goals. Performs all duties of restaurant employees and related departments as necessary. Opens and closes restaurant shifts. Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints, seeking assistance from supervisor as necessary. Strives to improve service performance. Sets a positive example for guest relations. Assists in the review of comment cards and guest satisfaction results with employees. Meets and greets guests. Conducting Human Resource Activities Supervises on-going training initiatives. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Restaurant Manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p></p></section>