وظائف مدير العمليات في مصر
١٦٨١٤ وظائف شاغرة
General Manager – Shipping Agency (Container Line) Location: Egypt<br><br>Role Overview We are seeking an accomplished General Manager – Shipping Agency (Container Line) to lead the overall business operations, commercial growth, and regional profitability of our Shipping Agency business. This leadership role carries full P&L responsibility and ownership of end-to-end business operations, including commercial, operations, customer service, agency management, finance, compliance, and strategic business expansion<br>.<br>The ideal candidate will have extensive experience in Container Line / Liner Shipping, a strong commercial mindset, and proven expertise in managing multi-functional teams while driving sustainable business growth, operational excellence, and customer satisfaction across the regio<br>n.<br>Key Responsibilities Regional Business & P&L Leadership Assume full regional Profit & Loss (P&L) responsibility for the Shipping Agency business. Develop and execute business strategies to achieve revenue growth, profitability, market share, and operational excellence. Drive overall business performance through effective commercial, operational, and financial management. Prepare annual business plans, budgets, forecasts, and financial performance reviews. Ensure achievement of key financial and operational KPIs. End-to-End Shipping Agency Operations Lead the complete Shipping Agency operations across the assigned region. Oversee vessel agency operations, container logistics, customer service, documentation, and operational execution. Ensure seamless coordination with ports, terminals, customs authorities, transport providers, and government agencies. Drive operational efficiency, service quality, compliance, and continuous process improvement. Ensure adherence to international maritime regulations, company policies, and statutory requirements. Commercial & Business Development Develop and implement commercial strategies to expand market presence and increase profitability. Drive customer acquisition, business retention, and market expansion initiatives. Build and strengthen relationships with Container Line principals, shipping lines, freight forwarders, NVOCCs, logistics providers, and key customers. Lead contract negotiations, commercial agreements, tenders, and strategic partnerships. Identify new trade opportunities, shipping routes, and business segments. Customer Relationship Management Establish long-term strategic relationships with key customers and principals. Ensure exceptional customer experience through proactive account management. Resolve commercial and operational escalations effectively. Drive customer retention and enhance service delivery standards. Operations & Supply Chain Management Ensure efficient vessel turnaround and cargo handling operations. Oversee container movements, equipment management, documentation, and agency coordination. Monitor vessel schedules and optimize operational performance. Improve turnaround times, cost efficiencies, and productivity. Leadership & People Management Lead, mentor, and develop cross-functional teams across Commercial, Operations, Customer Service, Finance, and Administration. Build a high-performance, customer-focused organizational culture. Drive employee engagement, succession planning, capability development, and performance management. Foster collaboration across regional and global stakeholders. Financial Governance & Compliance Monitor financial performance, budgets, receivables, profitability, and cost controls. Ensure compliance with financial governance, statutory regulations, and internal controls. Oversee risk management, contract governance, and business continuity initiatives. Strategic Planning & Market Intelligence Analyze market trends, competitor activities, customer requirements, and emerging trade opportunities. Develop long-term growth strategies aligned with regional business objectives. Provide market intelligence and strategic recommendations to senior leadership. Drive digital transformation and operational excellence initiativ<br>es.<br>Required Experience & Qualifications Bachelor's Degree in Business Administration, Logistics, Supply Chain, Maritime Studies, or related discipline. MBA or Master's Degree preferred. Overall 25 years of progressive experience within Shipping Agency, Container Line, or Liner Shipping operations. Minimum 8–10 years in senior leadership roles managing regional business operations. Proven experience with internationally recognized Container Line / Liner Shipping Companies. Experience across the Middle East, Asia, or Africa is highly desira<br>ble.
Job Title: Manager IT Projects & Applications Location: New Cairo, Egypt<br>We are looking for you as early as possible as Manager Projects & IT Applicationsfor DB-ELSEWEDY Railway Operation Egypt for the primary location Cairo, Egypt.<br>Reporting to the Head of IT, the Manager IT Projects and Applications is responsible for building and leading the IT delivery function of a greenfield high-speed railway organization in Egypt, overseeing the full lifecycle of enterprise applications from initial project delivery through to steady state operations and continuous improvement. This role starts with a strong project focus as the organization builds out its application landscape and evolves into owning a mature application portfolio as systems go live. You are successful when projects are delivered on time and within scope, live applications are stable and continuously improving, service providers are held to their commitments, and your team grows in capability and ownership over time. As the senior IT representative for application delivery and portfolio management, you are the face of the organization to its application service providers. Responsibilities: Build and lead the IT Projects and Applications function, establishing delivery processes, governance standards, and team structures that scale with the organization. Own the application portfolio across the full lifecycle, from requirements and delivery through to live operations, ensuring systems remain fit for purpose as the organization grows. Lead the delivery of major IT projects, providing senior oversight on planning, risk management, scope control, and stakeholder alignment across complex multi-vendor programs. Define and own the release management framework for application changes, ensuring new functionality and system updates are introduced in a controlled and well-governed manner. Serve as the primary relationship owner with application service providers, representing the organization in commercial reviews, escalations, and strategic discussions while the team manages day-to-day delivery. Own financial oversight of the application portfolio including budget tracking, forecasting, and reporting, ensuring spend is transparent and aligned to business priorities. Ensure application governance practices are upheld across the portfolio including change control, audit readiness, data integrity, and compliance with organizational standards. Develop and grow a team of project managers and application specialists, creating clarity around roles, priorities, and individual development paths. Work closely with business stakeholders to translate operational needs into a prioritized application roadmap, balancing short-term delivery pressure with long-term platform health. Report on portfolio performance, delivery progress, and application health to the Head of IT and senior business stakeholders, providing a clear and current picture at all times. Qualifications:Bachelor's degree in IT, Computer Science, or a related field; a Master's degree or equivalent experience is a plus.7–10 years of experience in IT project delivery or application management, with a track record of leading complex multi-vendor programs and managing live application portfolios. Proven ability to build and structure an IT delivery function in a scaling or greenfield environment. Strong experience managing enterprise applications such as ERP, EAM, HRIS, or similar Saa S and cloud-hosted systems across their full lifecycle. Hands-on experience with test management in Saa S environments, including UAT coordination, defect management, acceptance criteria definition, and go-live readiness assessment. Comfortable owning vendor relationships at a strategic level, including commercial reviews, escalations, financial reporting, and forecasting. Solid understanding of release and change management principles, with practical experience governing application changes in an enterprise environment. A natural leader who creates clarity, delegates effectively, and invests in the growth of those around them. Financially literate, with experience tracking budgets, managing forecasts, and reporting spend against plan. Relevant certifications are a plus, particularly PMP, PRINCE2, ITIL 4 Managing Professional, or COBIT 2019. Arabic required; strong professional English essential. This role is for someone who wants to own something end to end — from the first project kickoff to a mature and well-run application portfolio that the whole organization depends on. The scope here grows with the organization. General Information:DB-El Sewedy Railway Operation Egypt is committed to providing equal employment opportunities and welcomes applications from all qualified candidates, regardless of gender, age, nationality, religion, disability, marital status, or any other characteristic protected by law. We believe that diversity of backgrounds, perspectives, and experiences strengthens our organization and contributes to a respectful, inclusive, and high-performing work environment.
<p>*About noon* <br><br>noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done. <br><br>noon’s mission: every door, every day.<br><br><br>*What you’ll do:* <br><br>Maintain and improve the ground operations performance with assistant managers & hub in-charge in terms of delivery, pick up, and all related aspects to comply with the company quality of service standards and Measures. <br>Strategically plan and manage logistics or internal operations. <br>Creating adequate team structure and managing various operational teams. <br>Manage day to day operations in the network to ensure meeting of internal SLA’s along with productivity, cost and company targets. <br>Regularly analyze the nature of the business and customer feedback to modify the order lifecycle through technology, automation, process improvements which culminate in better experience overall. <br>Work with Assistant manager & station manager on setting the yearly objectives and expansion/development plans. <br>Scaling the team and the processes to support the growth of the company. <br>Revamping processes: Challenging established processes and implementing new processes to adapt to the fast growth of Noon. <br>Regularly analyze the nature of the business and customer feedback to modify the order lifecycle through technology, automation, process improvements which culminate in better experience overall. <br>Regularly analyze the nature of the business and customer feedback to modify the order lifecycle through technology, automation, process improvements which culminate in better experience overall. <br>Keep track of quality, quantity, delivery times, transport costs and efficiency. <br>Direct, optimize and coordinate full order cycle <br>Working closely with the Noon’s central team to share and implement global best practices <br>Mentor and develop operation leaders to take up management positions across the noon operational network <br><br><br><br>*What you’ll need:* <br><br>Bachelor’s Degree in Logistics or Supply Chain Management or a similar role <br>Minimum 5 years of experience in E-commerce in a related field <br>Strong experience in working as a business partner in delivering better decision support and enabling strategic initiatives which help to improve organization financial performance. <br>Excellent analytical skills as well as strong business acumen. <br>Excellent interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders. <br>Develop project & program work plan and ensure compliance with relevant <br>Stakeholders. <br>Recruit, lead and build a high-performance Project and Program team with ongoing performance reviews. <br>Demonstrated ability to work in a multicultural environment and establish harmonious and effective working relationships both within and outside the organization. <br>Promote efficient and effective logistics & supply chain management & processes. <br>Analytical ability (e.g., pivot tables, lookup functions) to gather and interpret data to further develop, recommend and implement solutions <br>Who will excel?<br><br>*We’re looking for* <br>people with high standards, who understand that hard work matters. <br>You need to be relentlessly resourceful and operate with a deep bias for action. <br>We need people with the courage to be fiercely original. <br>noon is not for everyone; readiness to adapt, pivot, and learn is essential.</p>
AKA Duty Free is a retail business specializing in duty-free products for international travelers in Hurghada. The company focuses on offering a wide range of high-quality goods, including perfumes, cosmetics, confectionery and tobacco. AKA Duty Free aims to deliver a convenient and enjoyable shopping experience with professional service and well-organized stores. Team members work in a dynamic, customer-focused environment with opportunities to develop retail and leadership skills.<br>Role Description The Shop Manager – Duty Free Retail is a full-time, on-site role based in Hurghada. The person in this position is responsible for the overall management and daily operations of AKA Duty Free across airport locations and down town, ensuring excellent customer service, strong sales performance, effective inventory control, and compliance with company policies and airport regulations.<br>Key Responsibilities Manage the day-to-day operations of the AKA Duty Free shops and ensure smooth and efficient store performance. Lead, motivate, train, and supervise sales staff to achieve sales and customer-service targets. Monitor daily sales performance, KPIs, conversion rates, average transaction value, and product performance. Ensure excellent customer service and maintain high standards of professional presentation. Manage stock levels, product replenishment, stock transfers, receiving, storage, and inventory accuracy. Conduct regular stock counts and investigate discrepancies, damages, losses, or shrinkage. Ensure products are correctly priced, displayed, promoted, and merchandised according to company standards. Coordinate promotional campaigns, seasonal offers, product launches, and special sales activities. Monitor competitor activity, customer preferences, and market trends to identify opportunities for growth. Ensure compliance with duty-free regulations, customs requirements, security procedures, and company policies. Maintain accurate cash-handling procedures and ensure proper operation of POS systems and daily cash reconciliation. Prepare and review sales, inventory, staffing, and operational reports for management. Manage staff schedules, leave, and performance evaluations. Handle customer complaints professionally and resolve issues promptly. Maintain high standards of shop cleanliness, visual merchandising, security, and health and safety. Coordinate with airport authorities, suppliers, logistics teams, security, finance, and other departments as required. Support recruitment, onboarding, coaching, and continuous development of retail employees. Identify operational improvements and implement measures to increase efficiency and profitability.<br>Requirements: 10+ years of experience in duty-free, airport, travel retail or luxury retail, with 3+ years as GM or Operations manager. Deep understanding of duty-free regulations, inventory & warehouse management, POS systems and retail KPIsStrong communication, leadership, problem-solving, and organizational skills. Strong sales, customer-service and merchandising. Proven experience managing and motivating a diverse retail team. Strong English communication skills; additional languages are an advantage.
Company Description Ghonaim International CO (GIPCCO) is a growing pharmaceutical company founded in 2016, focused on high-quality sterile products for regional markets. The company is establishing a manufacturing facility in New Borg Al Arab City, Alexandria, Egypt, specializing in IV solutions, vials, ampoules, and purified water. Located in Block 15, Extension of the 4th Industrial Zone, GIPCCO aims to meet the needs of the Egyptian, Middle East, and African markets. The company’s strategy centers on IV solutions as key strategic products, aligned with market demand for sterile pharmaceutical solutions. GIPCCO offers opportunities for professionals to contribute to the development of a modern, compliant manufacturing operation. Role Description The Quality Control Laboratory Manager is a full-time, on-site role based in Alexandria, Egypt. The role is responsible for overseeing day-to-day QC laboratory operations for pharmaceutical and cosmetic manufacturing, including planning and supervising testing activities for raw materials, in-process samples, and finished products. The manager will ensure that all analyses follow approved methods, Good Manufacturing Practices (GMP), and regulatory requirements, and will maintain laboratory documentation, SOPs, and quality records. Daily tasks include managing laboratory staff, training team members, monitoring equipment calibration and maintenance, and reviewing and approving test results and certificates of analysis. The role also involves investigating out-of-specification and non-conformance results, coordinating with production and QA, supporting audits and inspections, and driving continuous improvement in laboratory practices and quality standards. Qualifications Candidates should possess strong Quality Control skills, including method implementation, sampling plans, and compliance with GMP and regulatory standards. Candidates should possess advanced Laboratory Skills, such as handling sterile products, performing microbiological and physicochemical tests, and following safety and hygiene protocols. Candidates should possess solid Analytical Skills, including data interpretation, trend analysis, problem-solving, and investigation of out-of-specification results. Candidates should possess experience with Laboratory Equipment, including operation, qualification, calibration, and maintenance of instruments such as HPLC, UV, balances, p H meters, and sterility testing systems. Candidates should possess strong Quality Assurance-related skills, including documentation control, SOP development, deviation and CAPA management, and support for internal and external audits. Relevant qualifications include a bachelor’s degree or higher in Pharmacy, Chemistry, Chemical Engineering, or a related scientific field, with experience in pharmaceutical or cosmetic manufacturing. Additional beneficial skills include team leadership, training and coaching abilities, effective communication, proficiency with laboratory information management systems (LIMS), and familiarity with local and international regulatory guidelines.
About GEBGEB is an Egyptian company specialized in premium architectural surface solutions, including microcement systems, decorative finishes, and innovative building materials. We work closely with architects, interior designers, consultants, and developers to deliver high-quality finishes through technical expertise, craftsmanship, and exceptional project execution. As GEB continues to grow, we're looking for a Project Operations Manager who will become the operational owner of our projects—from the moment a project is awarded until its successful handover—while also building the foundation of GEB Academy, our long-term initiative to develop and certify the next generation of professional applicators.<br><br>Role Overview The Project Operations Manager will serve as the primary operational point of contact for clients throughout project execution. The successful candidate will be responsible for project planning, execution follow-up, client communication, site coordination, and building scalable operational systems that ensure every project is delivered on time, within quality standards, and with an outstanding customer experience. A key strategic responsibility of this role is establishing and leading GEB Academy, our internal training program dedicated to recruiting, developing, evaluating, and certifying future applicators to support the company's long-term growth.<br><br>Key Responsibilities Project Planning & Coordination Develop project execution plans and timelines following project award. Coordinate project schedules with clients and internal departments. Plan manpower requirements in collaboration with the Lead Site Coordinator. Ensure projects are executed according to agreed milestones and completion dates. Client Relationship Management Act as the primary operational contact for clients during project execution. Conduct project kick-off meetings. Provide regular progress updates. Manage client comments, variations, and operational requests. Coordinate project handover and close-out. Site Operations Lead and support the Lead Site Coordinator throughout project execution. Monitor project progress, quality, and resource allocation. Identify operational risks and implement corrective actions. Ensure projects meet GEB's quality standards. GEB Academy Establish and develop GEB Academy. Create structured onboarding and training programs for new technicians. Develop technical training materials and practical evaluation methods. Recruit and evaluate new technician candidates. Monitor trainee performance and certification. Build a sustainable pipeline of qualified applicators to support the company's future growth. Continuous Improvement Develop and improve project execution workflows. Create standard operating procedures for project delivery. Analyze completed projects and identify opportunities for operational improvement.<br><br>Qualifications Bachelor's degree in Civil Engineering, Architecture, Construction Management, or a related field.4–8 years of experience in project management, site operations, or construction management. Experience within construction, architectural finishes, building materials, fit-out, or contracting is highly preferred. Excellent planning, organizational, and communication skills. Strong leadership and problem-solving abilities. Ability to manage multiple projects simultaneously. Experience in team development or technical training is considered an advantage. Fluency in Arabic and English.
We’re Hiring: Operations Manager<br>Join ElTawkeel.com and play a key role in driving operational excellence across our automotive marketplace.<br>Key Responsibilities<br>Customer Journey & Operations<br>* Own the end-to-end customer journey from social media awareness to after-sales service, identifying and eliminating friction points.* Map and maintain detailed operational workflows for every customer touchpoint, ensuring seamless handoffs between digital and physical stages.<br>Internal Team Coordination<br>* Development: Collaborate on feature prioritization, bug tracking, and ensure platform functionality meets operational needs.* Social Media & Marketing: Align operational capacity with marketing campaigns to ensure lead handling meets quality standards.* Content & Acquisition: Oversee the accuracy of vehicle listings, pricing data, and specifications.* Sales & Support: Manage the sales agent team, setting targets for response times, conversion rates, and customer satisfaction.<br>Partner Ecosystem Management<br>* OEM Relations: Coordinate with automotive manufacturers to ensure real-time inventory accuracy and smooth vehicle delivery logistics.* Financing Partners: Manage workflows with banks and leasing companies to streamline credit approvals and payment processing.* Insurance Providers: Oversee the integration of insurance quotation and policy issuance processes.* Establish and monitor Service Level Agreements (SLAs) with all external partners.<br>Operational Excellence & Strategy<br>* Design and implement scalable operational processes that can grow with the business.* Develop a comprehensive risk management framework to anticipate and mitigate operational disruptions.* Define, track, and report on key performance indicators (KPIs) related to efficiency, cost, partner performance, and customer satisfaction.<br>Qualifications<br>Required<br>* Bachelor’s degree in Business Administration, Operations Management, Logistics, or a related field. MBA is highly desirable.* Minimum of 3–6 years of experience in operations management, with at least 2 years in a leadership role.* Proven experience in e-commerce, automotive, logistics, or fintech sectors.* Proficiency in CRM systems, Project Management tools (Jira, Asana), and data analysis. Understanding of API integrations is a plus.* Exceptional stakeholder management, communication, and negotiation skills.* Ability to work under pressure in a startup environment.<br>Preferred<br>* Experience launching digital platforms or marketplaces.* Background in automotive sales or dealership operations.* Six Sigma or Lean Management certification.<br>How to Apply<br>Send your CV to careers@eltawkeel.com with the subject Operations Manager.
Company Description Artsy Silver is a sterling silver jewelry brand dedicated to turning jewelry into wearable art. The company focuses on 925 premium sterling silver pieces and designs exclusive collections that are only available through its own channels. With an emphasis on craftsmanship and creativity, Artsy Silver aims to offer customers unique, art-inspired jewelry that stands out from mass-market products. Team members join a passionate environment that values design, quality, and a personalized customer experience.<br>Role Description The Operations Manager will oversee day-to-day business operations to ensure efficient workflows across inventory, order fulfillment, and customer service. This full-time, on-site role is based in Qesm El Sheikh Zaid and involves coordinating with sales and marketing teams, managing stock levels, tracking orders, and optimizing store and back-office processes. The person in this role will implement operational policies, monitor performance metrics, and address operational issues to maintain high service standards. Responsibilities also include supervising operational staff, liaising with suppliers, supporting process improvements, and ensuring that the company’s artistic brand standards are consistently reflected in daily operations.<br>Qualifications<br> <br>Candidates should possess strong operations management skills, including process optimization, workflow coordination, and performance monitoring. Candidates should possess experience in inventory and supply chain management, including stock control, vendor coordination, and order tracking. Candidates should possess team leadership capabilities, including staff supervision, scheduling, and cross-functional collaboration. Candidates should possess solid analytical and organizational skills, including data-driven decision-making and attention to detail. Candidates should possess strong communication skills, including clear written and verbal communication and the ability to work with multiple stakeholders. Experience in retail, fashion, or jewelry operations is beneficial, along with familiarity with POS systems and basic business software (e.g., spreadsheets, ERP tools). A bachelor’s degree in business, operations management, or a related field is preferred, or equivalent practical experience. Ability to work on-site in Qesm El Sheikh Zaid and maintain reliable time management and problem-solving in a fast-paced environment.
Bohemian Geeks (BGK) is a Cairo-based creative and marketing agency working across Egypt and the Gulf. We are hiring a Social Media Manager to own strategy, analytics, and platform operations across a multi-account portfolio. Important: this is not a content creation role. Our content team is strong and well-led. We need the person who runs everything around the content: platform infrastructure, access governance, analytics, strategy, and research. What you will do Own platform operations across all client accounts: Business Manager structures, page and asset linking, permissions, pixel and API setups, and fixing access or platform issues before clients feel them Own social analytics: monthly and quarterly reports that read as recommendations, benchmark tracking, and performance reviews with account teams Build social strategies per account: audience research, competitor audits, platform mix, and KPI frameworks the content team executes against Partner with the Content Lead: translate strategy and data into clear direction for creators, without writing the content yourself Run trend and market research (Egypt + GCC) and turn it into actionable briefs Coach our junior social media specialist toward independent delivery What you bring3-5 years in social media management, agency-side, on multiple simultaneous accounts Demonstrated technical depth: Meta Business Manager administration, asset and permission structures, troubleshooting access and disconnection issues, Tik Tok Business Center, Linked In admin Strong analytics: native platform insights plus a social management tool (Metricool or similar), and the ability to explain why numbers moved Research and strategy skills with real deliverables to show Reporting in both English and Arabic Nice to have Gulf market accounts experience Basic paid media literacy (reading campaign data) Experience mentoring juniors How to apply In your application, briefly describe one platform or access problem you personally diagnosed and fixed, and one strategy you built that changed an account's performance.
Job Opportunity: Regional Sales Manager (F&B) Location: [Alex - Delta]Company: Sky Healthy Food Summary:We are looking for a results-driven Regional Sales Manager to lead our regional sales operations, drive business growth, and build a high-performing sales team within the FMCG industry.<br>Key Responsibilities:Develop and execute regional sales plans aligned with business objectives. Achieve sales targets and monitor regional sales performance. Analyze market trends and identify new business opportunities. Lead, coach, and develop Area Sales Managers and Sales Representatives. Recruit, train, and support sales team members. Prepare sales forecasts, budgets, and performance reports. Collaborate with cross-functional teams to maximize market share and customer satisfaction. Support business expansion and recommend innovative sales strategies.<br>Qualifications:Bachelor's degree in business administration, Sales, or a related field. Strong leadership, communication, negotiation, and analytical skills. Experienceat least 6 years' experience in Sales FMCG, F&B. <br>How to Apply Send your CV to: Magdy_Aziz@skyhealthyfood.com Subject Line: Regional Sales Manager (Alex - Delta)
Company Description Alameda Healthcare is a growing healthcare network established in 1999, operating multiple tertiary care hospitals in Cairo with additional facilities under construction. Once fully commissioned, the network will offer a capacity of 890 beds, supporting a broad range of medical and surgical services. Alameda Healthcare also operates facilities in Kuwait and London, along with outpatient clinics, diagnostic centers, specialist centers, pharmacies, and a rehabilitation center. Team members join a dynamic organization focused on expanding access to high-quality care across the region. Role Description The Housekeeping Manager is a full-time, on-site role based in Cairo, Egypt, responsible for overseeing housekeeping operations across hospital and clinical facilities. This role involves supervising housekeeping staff, assigning daily tasks, monitoring cleanliness standards in patient rooms and common areas, and ensuring compliance with infection control and safety procedures. The Housekeeping Manager coordinates laundry services, manages inventory of cleaning supplies and equipment, and addresses service requests from clinical and administrative teams. The role also includes working with human resources and department leadership on hiring, training, scheduling, performance feedback, and maintaining high levels of customer service for patients, visitors, and staff. Qualifications Strong supervisory skills, including staff scheduling, performance oversight, and team coordination. Hands-on experience in housekeeping and laundry operations within healthcare or similar high-standard environments. Excellent customer service and communication skills to interact effectively with patients, visitors, and multidisciplinary teams. Experience participating in or supporting hiring processes for housekeeping staff. Knowledge of infection control standards, safety protocols, and quality assurance in healthcare facilities. Ability to manage inventories, control costs, and work with housekeeping-related vendors and service providers. Proficiency in basic office software and reporting tools to document schedules, inspections, and incident reports. Prior experience as a Housekeeping Supervisor or Manager, preferably in hospitals or large healthcare settings. Relevant diploma or degree in hospitality management, healthcare administration, or a related field is preferred.
<p><h4>ملخص العمل</h4>
<p>يدعم مدير الترفيه في جميع جوانب المناطق المحيطة بالمسبح والشاطئ، بما في ذلك الصيانة العامة، والصيانة اليومية، والنظافة، وتشغيل وحدات الكابانا. يقدم ويعرض سلوك الخدمة للضيوف والموظفين. يسعى باستمرار لتحسين رضا الضيوف والموظفين وتعظيم الأداء المالي في مجالات المسؤولية. يعمل المنصب مع التقارير المباشرة لتنفيذ استراتيجيات القسم.</p>
<h4>ملف المرشح</h4>
<p><strong>التعليم والخبرة</strong></p>
<ul>
<li>شهادة الثانوية العامة أو GED؛ خبرة سنة واحدة في عمليات الترفيه/نادي الصحي أو مجال مهني ذي صلة. أو</li>
<li>درجة جامعية لمدة سنتين من جامعة معتمدة في التربية الصحية، التربية البدنية، إدارة الفنادق والمطاعم، أو تخصص ذو صلة؛ لا يشترط وجود خبرة عملية.</li>
</ul>
<h4>أنشطة العمل الأساسية</h4>
<p><strong>دعم عمليات الترفيه</strong></p>
<ul>
<li>يشرف على الموظفين ويديرهم. يدعم العمليات اليومية. يفهم مناصب الموظفين بشكل كافٍ لأداء الواجبات عند غياب الموظفين.</li>
<li>يراقب الجودة والمعايير ويرضي توقعات العملاء يوميًا.</li>
<li>يعرض المعرفة بالمشاكل الوظيفية والمنتجات والأنظمة والعمليات ذات الصلة بالوظيفة.</li>
<li>يجدد جداول الفعاليات والبرامج والأنشطة، بالإضافة إلى عمل الآخرين.</li>
<li>يوفر المساعدة الشخصية والعناية الطبية والدعم العاطفي أو رعاية شخصية أخرى للآخرين مثل الزملاء أو العملاء أو المرضى.</li>
<li>يطور أهداف وخطط محددة لتحديد الأولويات وتنظيم العمل وتحقيقه.</li>
<li>يدعم إدارة البائعين الخارجيين بما في ذلك الرياضات المائية والغوص.</li>
<li>يقوم بطلب وإدارة اللوازم اللازمة. يضمن توافر المواد والمعدات والأدوات والزي الموحد اللازمين لأداء العمل.</li>
<li>يدير برنامج الأطفال (مثلاً تنسيق الأنشطة، شراء المعدات واللوازم، إلخ).</li>
<li>يدير الأنشطة الجماعية بما في ذلك الرسم بالرمال، المواقد النارية، وفعاليات بناء الفريق.</li>
<li>يدير مناطق المسبح والشاطئ، بما في ذلك الصيانة الشاملة، والصيانة اليومية، والنظافة، وتشغيل وحدات الكابانا.</li>
</ul>
<p><strong>تقديم وضمان خدمة عملاء استثنائية</strong></p>
<ul>
<li>يعمل كنموذج يحتذى به لإظهار السلوكيات الملائمة.</li>
<li>يوفر خدمات تفوق المتوقع لتحسين رضا العملاء وولائهم.</li>
<li>يحسن الخدمة من خلال التواصل ومساعدة الأفراد في فهم احتياجات الضيوف، وتقديم التوجيه والتغذية الراجعة والتوجيه الفردي عند الحاجة.</li>
</ul>
<p><strong>إجراء أنشطة الموارد البشرية</strong></p>
<ul>
<li>يحدد احتياجات التطوير لدى الآخرين ويقوم بتدريبهم وتوجيههم أو مساعدتهم على تحسين معرفتهم أو مهاراتهم.</li>
<li>يشارك في عملية نظام تقييم الأداء، مع إعطاء التغذية الراجعة عند الحاجة.</li>
<li>ينسق أنشطة التدريب للموظفين في القسم.</li>
<li>يشجع ويبني الثقة المتبادلة والاحترام والتعاون بين أعضاء الفريق.</li>
<li>ينقل التوقعات وأهداف الأداء للمرؤوسين؛ كما أن المرؤوسين منفتحون أيضًا لطرح الأسئلة و/أو المخاوف.</li>
</ul>
<p>في ماريوت إنترناشيونال، نحن ملتزمون بأن نكون صاحب عمل يوفر فرص متكافئة، مرحبين بالجميع ومتاحين للوصول إلى الفرص. نحن نشجع بيئة تُقدّر وتحتفي بالخلفيات الفريدة لشركائنا. أقوى نقاطنا تتمثل في المزيج الثقافي والموهبة والخبرات لدى شركائنا. نحن ملتزمون بعدم التمييز على أي أساس محمي، بما في ذلك الإعاقة أو حالة المحارب القديم، أو أي أساس محمي بموجب القانون المعمول به.</p>
<p>تسعى فنادق ماريوت إلى رفع مستوى فن الضيافة، من خلال الابتكار في كل فرصة مع الحفاظ على راحة ما يَعرفه الجميع حول العالم. كونه مضيفًا مع فنادق ماريوت، ستساعد في الوفاء بوعد "ضيافة رائعة. دائمًا." من خلال تقديم خدمة مدروسة ومخلصة وتفكير مستقبلي تدعم وتبني على هذا التراث الحي. وعلى الاسم المرتبط بالضيافة في جميع أرجاء العالم، نحن فخورون بإتاحة المجال لك لاستكشاف مسار وظيفي مع فنادق ماريوت. بالانضمام إلى فنادق ماريوت، تنضم إلى محفظة من العلامات التجارية التابعة لشركة ماريوت الدولية. كن حيث يمكنك أداء عملك بأفضل شكل، ابدأ هدفك، انتمِ إلى فريق عالمي رائع، واصبح أفضل نسخة من نفسك.</p>
<p>JW Marriott جزء من محفظة فاخرة تابعة لشركة Marriott International ويتكون من أكثر من 100 عقار جميل في مدن البوابات ومواقع منتجعات مميزة حول العالم. يؤمن JW بأن رفاهية موظفينا تأتي أولاً. لأن سعادتك ستؤدي إلى سعادة ضيوفنا. موظفو JW Marriott واثقون ومبدعون وحقيقيون وذو حدس، ويحافظون على إرث اسم العلامة التجارية ومؤسس الشركة J. Willard Marriott. تقدم فنادقنا تجربة عمل فريدة، حيث ستكون جزءًا من مجتمع وتتمتع بزمالة حقيقية مع مجموعة متنوعة من زملاء العمل.</p><p></p>
<p><h4>نظرة عامة عن الشركة</h4>
<p>تأسست في ثلاثينيات القرن الماضي كنشاط تجاري، وأصبحت مجموعة الفطيم اليوم واحدًا من أكثر الشركات الإقليمية تنوّعًا وتقدمًا، وهي خاصة وتُقَدَّم مقرها في دبي، الإمارات العربية المتحدة. مقسمة إلى خمسة أقسام تشغيلية: السيارات، الخدمات المالية، العقارات، البيع بالتجزئة، والرعاية الصحية؛ وتوظف أكثر من 35,000 موظف عبر أكثر من 20 دولة في الشرق الأوسط وآسيا وأفريقيا. تشارك مجموعة الفطيم مع أكثر من 200 علامة تجارية عالمية معروفة ومبتكرة. ريادة الأعمال لدى مجموعة الفطيم وتركيزها المستمر على العميل يمكّنان المؤسسة من النمو والتوسع؛ استجابة للاحتياجات المتغيرة لعملائنا ضمن المجتمعات التي نعمل فيها.</p>
<p>من خلال التمسك بقيمنا الموقَّرة: الاحترام، والتميز، والتعاون، والنزاهة، تستمر مجموعة الفطيم في إثراء حياة وتطلعات عملائنا كل يوم.</p>
<h4>ما ستقوم به</h4>
<p>تطوير وصيانة خطط المشاريع التفصيلية والجداول الزمنية والميزانيات لجميع الأعمال المعتمدة. تنسيق التداخلات بين مشاريع متعددة جارية وعمليات المركز اليومية.</p>
<p>المسؤول عن وضع اتفاقيات مستوى الخدمة ومؤشرات الأداء للمقاولين المستأجرين وتتبع مستويات أداء المقاول الذي يوفر الخدمات اللينة مقابل مؤشرات KPIs وSLA من خلال تقييم الأداء بشكل روتيني مقابل قائمة التحقق، وتحديد الإخفاقات أو العيوب في مستويات الخدمة، وبناءً عليه إعداد التقارير اللازمة للإدارة.</p>
<p>إدارة العلاقات مباشرة مع مقاولين المستأجرين والموردين المعينين لأعمال التأسيس والتوسع والتجديد. التأكد من امتثال جميع أنشطة المقاول للمعايير والأنظمة والأساليب المعتمدة في المركز التجاري.</p>
<p>التأكد من وجود وثائق كاملة ومقبولة للمشروعات قبل البدء، بما في ذلك الرسومات، وبيانات الطريقة، وتقييمات المخاطر، والتصاريح (NOCs)، وشهادات التأمين. الحفاظ على ملفات مشاريع دقيقة للغاية.</p>
<p>إجراء فحوصات دورية للموقع لمتابعة التقدم وجودة العمل والالتزام بالمواصفات المعتمدة. تحديد القضايا في الموقع وحلها بشكل استباقي.</p>
<p>التخطيط وتنفيذ جميع أعمال المشروع مع التركيز الأساسي على تقليل الاضطراب في التداول وتجربة العملاء وعمليات المركز. إدارة الحواجز والإشارات والضوضاء واللوجستيات بشكل فعال.</p>
<p>أن تكون بطل الميدان لمعايير الصحة والسلامة والبيئة. التأكد من أن جميع الأعمال تتم وفقًا للسلامة التنظيمية للمركز والسلطات المحلية. إجراء إحاطات وتدقيقات السلامة.</p>
<p>تتبّع نفقات المشروع مقابل الميزانيات، مراجعة طلبات دفع المقاولين، وتقديم تقارير عن الوضع المالي. توفير تقارير تقدم منتظمة وواضحة لمدير العمليات الأول.</p>
<p>إدارة عملية التصحيح والتسوية للمشاكل الفعلية للمشروع. ضمان تسليم تشغيلي ناجح للمشاريع المكتملة، بما في ذلك تقديم رسومات كمرجع وأدلة التشغيل والصيانة.</p>
<h4>المهارات المطلوبة للنجاح</h4>
<p>خبرة ذات صلة من 3-5 سنوات في مركز تسوق، أو مول، أو عقارات، مع وجود خلفية في خدمات الدفاع المدني تعتبر ميزة كبيرة.</p>
<h4>ما الذي يؤهلك للدور</h4>
<ul>
<li>خريج جامعة في الهندسة، يُفضل التحدث بالإنجليزية والعربية بطلاقة</li>
<li>خلفية كمعماري أو مدنيّة أمر ضروري</li>
<li>خبرة في إدارة المرافق، التخطيط للصيانة، وبروتوكولات السلامة</li>
<li>مهارات تنظيمية قوية، الميزانية، وإدارة المشاريع</li>
<li>يفضل ماجستير إدارة الأعمال في الإدارة أو مجال ذي صلة. MBA – PMP – FMP</li>
</ul>
<h4>عن الفطيم غروبReal Estate</h4>
<p>ذراع تطوير وتشغيل العقارات في الفطيم، مجموعة الفطيم للعقارات مسؤولة عن محفظة بمليارات الدولارات عبر منطقة الشرق الأوسط وشمال إفريقيا. مع مشاريع سكنية وتجارية وتجزئة وسياحة وتعليم ورعاية صحية عالية الجودة، يقوم المطور الرئيسي بتلبية احتياجات المدن والمجتمعات في المنطقة.</p>
<p>من التصميم إلى التطوير والبيع والشراء والتوريدات والبناء، ثم الإيجار والتشغيل وإدارة هذه المشاريع بعد اكتمالها، ظلت مجموعة الفطيم للعقارات (AFGRE) تطور وتدير أراضي مملوكة، وتطلق الإمكانات الاقتصادية للمنطقة وتساهم في التطوير المستقبلي لأكثر من 40 عامًا.</p>
<p>هدفنا هو تمكين والاستثمار في علاقات ذات معنى لجعل ممتلكاتنا أفضل أماكن للعيش والعمل، وتطوير منتجات وخدمات إضافية، وتمكين الشراكات لخلق قيمة حقيقية لعملائنا طوال تجربتهم معنا.</p>
<p>AFGRE مسؤولة عن التخطيط الرئيسي لجميع المشاريع في محفظتها، بما في ذلك وجهتين حضريتين كبيرتي الحجم: دبي فستيفال سيتي ومدينة فستيفال سيتي القاهرة.</p></p><p></p>
<p><h4>عن مجموعة الفطيم</h4>
<p>تأسست في ثلاثينيات القرن الماضي كشركة تجارية، واليوم تعد مجموعة الفطيم من أكثر الشركات الإقليمية تنوعاً وتطوراً وتملكها خاص في المقر الرئيسي دبي، الإمارات العربية المتحدة. مقسمة إلى five operating divisions؛ السيارات، الخدمات المالية، العقارات، البيع بالتجزئة، والرعاية الصحية؛ وتوظف أكثر من 35,000 موظف عبر أكثر من 20 دولة في الشرق الأوسط وآسيا وأفريقيا. تشارك مجموعة الفطيم مع أكثر من 200 علامة تجارية من أكثر العلامات إعجاباً وابتكاراً في العالم. ريادة الأعمال والتركيز المستمر على العميل لدى المجموعة يمكنها من الاستمرار في النمو والتوسع؛ استجابةً لاحتياجات عملائنا المتغيرة ضمن المجتمعات التي نعمل فيها.</p>
<p>من خلال الحفاظ على قيمنا المتمثلة بالاحترام والتفوق والتعاون والنزاهة؛ تستمر مجموعة الفطيم في إثراء حياة وتطلعات عملائنا كل يوم.</p>
<h4>ماذا ستفعل:</h4>
<ul>
<li>تطوير والحفاظ على خطط المشاريع التفصيلية والجداول الزمنية والميزانيات لجميع الأعمال المفوضة. تنسيق الاعتماد المتبادل بين مشاريع متعددة بوقت واحد وعمليات المركز اليومية.</li>
<li>المسؤول عن وضع اتفاقيات مستوى الخدمة ومؤشرات الأداء للمقاولين المتعاقدين بالباطن وتتبع مستويات الأداء للمقاول الذي يقدم الخدمات اللينة وفقاً لمؤشرات الأداء المتفق عليها واتفاقيات مستوى الخدمة من خلال تقييم الأداء بانتظام مقابل قوائم التدقيق، وتحديد الانحرافات أو النقائص في مستويات الخدمة، وبناءً على ذلك إعداد التقارير اللازمة للإدارة.</li>
<li>إدارة العلاقات مباشرة مع مقاولين المستأجرين والبائعين المعينين للتجهيزات والتوسعة والتجديد. ضمان امتثال جميع أنشطة المقاول لمعايير المول والأنظمة والمنهجيات المعتمدة.</li>
<li>التأكد من أن جميع المشاريع لديها وثائق كاملة وموافقة قبل البدء، بما في ذلك الرسومات وبيانات الطريقة وتقييمات المخاطر والتصاريح (NOCs) وشهادات التأمين. الحفاظ على ملفات مشاريع دقيقة.</li>
<li>إجراء عمليات تفتيش منتظمة للموقع لمتابعة التقدم وجودة العمل والالتزام بالمواصفات المعتمدة. تحديد وحل القضايا في الموقع بشكل استباقي.</li>
<li>تخطيط وتنفيذ جميع أعمال المشروع مع تركيز جوهري على الحد من الاضطرابات التجارية وتجربة العميل وعمليات المركز. إدارة الحواجز والإشارات والضوضاء واللوجستيات بشكل فعال.</li>
<li>كن بطلاً في الموقع لمعايير الصحة والسلامة والبيئة. ضمان تنفيذ جميع الأعمال بما يتوافق بدقة مع أنظمة السلامة في المركز والسلطات المحلية. إجراء جلسات تعريف السلامة وتدقيقها.</li>
<li>تتبع نفقات المشروع مقابل الميزانيات، مراجعة طلبات دفع المقاولين، والتقرير عن الوضع المالي. تقديم تحديثات تقدم منتظمة وواضحة لمدير العمليات الأول.</li>
<li>إدارة عملية اكتشاف العيوب وإصلاحها في المشروع. ضمان التسليم التشغيلي الناجح للمشاريع المكتملة، بما في ذلك تقديم الرسومات كما بُنيت والدلائل التشغيلية والصيانة.</li>
</ul>
<h4>المهارات المطلوبة للنجاح:</h4>
<ul>
<li>خبرة ذات صلة من 3-5 سنوات في مركز تسوق/مول/عقارات خصوصاً مع خلفية في خدمة الدفاع المدني ستكون مفيدة للغاية.</li>
</ul>
<h4>ما الذي يؤهلك للدور:</h4>
<ul>
<li>خريج جامعي في الهندسة، يفضل وجود مهارات ثنائية اللغة (الإنجليزية والعربية).</li>
<li>خلفية كمهندس معماري أو مدني أمر ضروري.</li>
<li>خبرة في إدارة المرافق، تخطيط الصيانة، وبروتوكولات السلامة.</li>
<li>مهارات تنظيمية قوية، وضع الميزانيات، وإدارة المشاريع.</li>
<li>يفضل ماجستير إدارة الأعمال في الإدارة أو مجال ذو صلة. MBA – PMP – FMP.</li>
</ul>
<h4>عن الفطيم جروب للعقارات</h4>
<p>ذراع التطوير العقاري والعمليات من الفطيم، تتولى مجموعة الفطيم للعقارات إدارة محفظة متعددة المليارات من الدولارات عبر منطقة الشرق الأوسط وشمال أفريقيا. مع تطورات سكنية وتجارية وتجزئة وسياحة وتعليم ورعاية صحية عالية الجودة، يوفر المطور الرئيسي احتياجات المدن والمجتمعات في المنطقة. من الانبعاث، التصور، التطوير، المبيعات، الشراء والبناء للمشروعات الضخمة والتأجير والتشغيل والإدارة لهذه المشاريع بعد اكتمالها، لطالما قامت مجموعة الفطيم للعقارات (AFGRE) بتطوير وإدارة مخزونات الأراضي المملوكة، مطلقة الإمكانات الاقتصادية للمنطقة ومساهمة في التنمية المستقبلية لأكثر من 40 عاماً.</p>
<p>تركيزنا هو تمكين والاستثمار في علاقات ذات معنى لجعل ممتلكاتنا أفضل أماكن للعيش والعمل، وبناء منتجات وخدمات إضافية وتمكين الشراكات لخلق قيمة حقيقية لعملائنا طوال تجربتهم معنا.</p>
<p>AFGRE مسؤولة عن التخطيط الرئيسي لجميع المشاريع في محفظتها، بما في ذلك وجهتين كبيرتي الاستخدام المختلط: دبي فيستيفال سيتي وقاهر فيستيفال سيتي.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p>
<h4>About the role</h4>
<p>At Four Seasons Resort Sharm El Sheikh, the Assistant Front Office Manager plays a key role in delivering exceptional guest experiences by supporting the daily operations of the Front Office and ensuring service standards reflect the brand’s luxury positioning. This role is essential in leading the front desk team, optimizing guest satisfaction, and maintaining seamless coordination between departments to uphold the resort’s reputation for excellence.</p>
<h4>What you will do</h4>
<li>Support the Front Desk Manager in overseeing the daily operations of the Front Office departments, to ensure a seamless guest experience</li>
<li>Lead, coach, and motivate the Front Office team to deliver personalized, high-quality service aligned with luxury hospitality standards</li>
<li>Handle guest inquiries, requests, and complaints professionally, ensuring prompt resolution and guest satisfaction</li>
<li>Monitor arrivals, departures, and room allocations to optimize occupancy and guest flow</li>
<li>Ensure all front office procedures, policies, and standards are consistently followed</li>
<li>Collaborate closely with Housekeeping, Reservations, and other departments to maintain smooth operations</li>
<li>Assist in training, scheduling, and performance management of team members</li>
<li>Analyze guest feedback and operational reports to identify opportunities for improvement</li>
<li>Maintain accurate records, reports, and billing processes in line with company policies</li>
<li>Act as Manager on Duty when required, ensuring the overall operation of the resort runs efficiently</li>
<h4>What you bring</h4>
<li>Previous experience in a Front Office or Rooms Division leadership role within a luxury hotel or resort</li>
<li>Strong knowledge of front office operations, systems, and guest service standards</li>
<li>Excellent communication and interpersonal skills, with the ability to engage confidently with guests and team members</li>
<li>Proven leadership abilities with a hands-on approach to coaching, motivating, and developing teams</li>
<li>Strong problem-solving skills and the ability to remain calm and professional under pressure</li>
<li>High level of attention to detail and organizational skills</li>
<li>Fluency in English; additional languages are an advantage</li>
<li>Flexibility to work shifts, including weekends and holidays</li>
<li>A passion for hospitality and a commitment to delivering exceptional guest experiences</li>
<h4>What we offer:</h4>
<li>Competitive salary, wages, and a comprehensive benefits package</li>
<li>Excellent training and development opportunities</li>
<li>Employee discount for stays at any Four Seasons worldwide</li>
<li>Complimentary dry cleaning for employee uniforms</li>
<li>Complimentary employee meals</li>
<h4>Schedule & hours:</h4>
<p>Full-time position with a flexible schedule based on operational needs<br>
Rotational shifts including mornings, evenings, weekends, and public holidays</p></p><p></p>
<p><strong>وصف الشركة</strong><br>تعد شركة Qode Bites شريكاً للحلول الرقمية تركز على بناء مواقع إلكترونية وتطبيقات ومنصات عالية الجودة تتمحور حول المستخدم، مما يساعد الشركات على النمو والتوسع. تتعاون الشركة مع الشركات الناشئة والمؤسسات القائمة لتحويل الأفكار إلى منتجات رقمية موثوقة وقابلة للتوسع. تدمج Qode Bites بين الإبداع وممارسات الهندسة القوية، حيث تصمم بتعاطف وتبني بدقة مع إبقاء المستخدمين النهائيين في مركز اهتمامها. يقدم الفريق حلولاً جاهزة للمستقبل، سواء كان ذلك عند إطلاق متجر تجارة إلكترونية، أو تطوير تطبيق جوال، أو دعم منصات تخدم آلاف المستخدمين.</p><p><strong>وصف الدور الوظيفي</strong><br>هذه وظيفة بدوام كامل بنظام العمل عن بُعد/الهجين لمدير مشاريع برمجيات (Software Project Manager). سيقود مدير مشاريع البرمجيات تسليم المشاريع من البداية إلى النهاية لمبادرات تطوير الويب والجوال، مع تنسيق فرق عمل متعددة التخصصات تشمل المطورين والمصممين وأخصائيي ضمان الجودة. تشمل المسؤوليات تحديد نطاق المشروع، وإدارة الجداول الزمنية والميزانيات، وتسهيل جمع المتطلبات، وتحويل احتياجات العمل إلى مهام تقنية قابلة للتنفيذ. يتضمن الدور تتبع التقدم، وتحديد المخاطر، وتنفيذ خطط التخفيف، وضمان التواصل الواضح مع أصحاب المصلحة طوال دورة حياة المشروع. كما سيدعم مدير مشاريع البرمجيات التحسين المستمر من خلال صقل العمليات والأدوات وسير العمل لتعزيز الجودة والكفاءة.</p><p><strong>المؤهلات</strong><br><ul><li>يجب أن يمتلك المرشحون مهارات قوية في إدارة مشاريع البرمجيات وإدارة المشاريع لتخطيط وتنفيذ وتسليم المشاريع الرقمية بفعالية.</li><li>يجب أن يمتلك المرشحون مهارات في تطوير البرمجيات وتحليل المتطلبات لفهم الحلول التقنية وتحويل احتياجات العمل إلى مواصفات واضحة.</li><li>يجب أن يمتلك المرشحون مهارات تحليلية قوية لتفسير البيانات، وتقييم المخاطر، واتخاذ قرارات مستنيرة تحافظ على مسار المشاريع.</li><li>يجب أن يمتلك المرشحون مهارات ممتازة في التواصل والتعاون وإدارة أصحاب المصلحة لتنسيق الفرق الموزعة والحفاظ على تحديثات شفافة.</li><li>يجب أن يمتلك المرشحون خبرة في منهجيات Agile أو المنهجيات المشابهة، مع استخدام أدوات إدارة المشاريع (مثل Jira وTrello وAsana) لتنظيم العمل.</li><li>يجب أن يمتلك المرشحون درجة البكالوريوس في علوم الحاسب، أو الهندسة، أو تكنولوجيا المعلومات، أو مجال ذي صلة، أو خبرة عملية معادلة.</li><li>يجب أن يمتلك المرشحون خبرة في إدارة مشاريع البرمجيات أو المنتجات الرقمية؛ وتعتبر المعرفة بتقنيات الويب والجوال ميزة إضافية كبيرة.</li><li>يجب أن يمتلك المرشحون مهارات تنظيمية قوية، واهتماماً بالتفاصيل، والقدرة على العمل بشكل مستقل في بيئة عمل عن بُعد.</li></ul></p>
About the job<br>Company Description<br>Delmar & Attalla Chain Pharmacies have been committed to delivering exceptional customer service and high-quality healthcare products since their establishment in 1924 and 1946, respectively. In 2001, these historic pharmacies unified to combine tradition with a modern, internationally recognized work system while preserving the core values of the pharmacy profession. The company offers a wide range of services, including 24-hour support and pet care, with a team of highly trained staff addressing customers' healthcare needs. Delmar & Attalla strives to be a prominent name in their communities by prioritizing innovation and providing unmatched patient care.<br> Role Description<br>This is a full-time on-site role for a Pharmacy Manager based in Cairo. The Pharmacy Manager will oversee daily pharmacy operations, manage and train pharmacy staff, ensure compliance with pharmacy regulations, and maintain a focus on delivering high-quality patient care. Key responsibilities include managing inventory, processing prescriptions, providing professional pharmaceutical guidance, and promoting new healthcare services offered by the pharmacy.<br> Qualifications<br>Strong knowledge and experience with Pharmacy Practice, Prescription management, and general pharmacy operations Expertise in supervising and supporting Pharmacy Technicians Knowledge of immunization administration Proven management and leadership skills Ability to ensure compliance with regulatory and safety standards Bachelor’s degree in Pharmacy or Pharmaceutical Sciences License to practice pharmacy in Egypt Excellent customer service and communication skills Problem-solving and organizational skills<br>You Can send your CV to the below Whats App :<br>https://wa.me/201000162875
Company Description<br> <br>Country Hills is a leading restaurant management company committed to delivering exceptional dining experiences. Known for innovative concepts and uncompromising quality standards, Country Hills focuses on operational excellence to ensure customer satisfaction. We pride ourselves on creating warm, welcoming atmospheres for our guests while offering top-tier service and dining experiences. Our team is dedicated to maintaining the highest standards in food and hospitality.<br> Role Description<br> <br>The Restaurant Manager is a full-time, on-site role based in Al Jizah, Egypt. This position involves overseeing daily restaurant operations, ensuring high levels of customer satisfaction, managing staff hiring and training, maintaining food and beverage quality, and fostering a strong team environment. Additional responsibilities include handling customer service concerns, coordinating schedules, and ensuring compliance with health and safety standards.<br> Qualifications<br> <br>Strong background in Customer Satisfaction and Customer Service to ensure a welcoming and enjoyable dining experience for guests. Proven ability in Hiring and training staff to maintain a skilled and cohesive team. Excellent Communication skills for coordinating with staff and addressing customer needs effectively. Experience in the Food & Beverage industry with a thorough understanding of operations, standards, and trends. Strong leadership and team management skills to motivate and guide employees effectively. Knowledge of health and safety regulations within the restaurant industry. Previous experience as a Restaurant Manager or in a similar leadership role is highly preferred. Flexibility, problem-solving skills, and an ability to thrive in a fast-paced environment are essential.
Company Description ZORO MISR (Zoromisr) is the world’s first fully integrated digital tourism platform, offering travelers unique, personalized, and memorable experiences and services. The company specializes in Egyptian tourism and travel booking, covering excursions, activities, transportation arrangements, and car rentals. A dedicated team of local guides and tourism representatives is available 24/7 to support travelers and enhance every stage of their journey. ZORO MISR focuses on delivering high-quality service, local expertise, and seamless digital solutions to optimize the travel experience from start to finish.<br>Role Description The Tourism Manager is a full-time, on-site role based in Cairo, Egypt. This role oversees daily tourism operations, including coordinating guided tours, managing booking schedules, and ensuring smooth delivery of travel services such as excursions, activities, and transportation. The Tourism Manager collaborates closely with local guides and tourism representatives to maintain service quality, respond to traveler inquiries, and resolve issues in a timely and professional manner. Responsibilities include developing and executing tourism marketing initiatives, monitoring customer feedback, and identifying opportunities to improve traveler experiences and offerings. The role also involves building partnerships with local service providers, maintaining accurate records and reports, and aligning operations with company standards and goals.<br>Qualifications<br> Candidates should possess skills in Tourism Management and Tourism, with experience overseeing travel operations and coordinating services. Candidates should possess strong Guided Tours skills, including planning itineraries, coordinating local guides, and ensuring safe, engaging experiences for travelers. Candidates should possess excellent Customer Service skills, with the ability to communicate clearly, handle inquiries, and manage complaints with professionalism. Candidates should possess Tourism Marketing skills, including promoting travel experiences, collaborating on digital campaigns, and understanding market trends. Additional beneficial qualifications include fluency in English and Arabic, strong organizational and time management abilities, and proficiency with digital booking and CRM systems. Relevant academic background in Tourism, Hospitality Management, Business, or a related field, and prior experience in the tourism or travel industry in Egypt are highly advantageous.
JOB DETAILSJob Title: Facility Maintenance Manager. Sector/Business Line: Elsewedy Electric for E&C Sector. Department: Sector Travel Management & Administration. Job Location: Head Office & Projects. Accountabilities:Facility Management & Operations Develop and implement facility maintenance strategies, policies, procedures, and standards. Ensure uninterrupted operation of all building systems and infrastructure. Establish preventive and predictive maintenance programs Monitor facility performance and service quality across all managed locations. Asset & Maintenance Management Oversee maintenance activities for HVAC, Electrical, Mechanical, Plumbing, Fire Protection, Security, and Building Infrastructure systems. Approve maintenance schedules and asset replacement plans. Ensure maintenance records, asset registers, and technical documentation are properly maintained. Lead root cause analysis for critical equipment failures. Contractor & Vendor Management Manage maintenance service contracts and SLAs. Evaluate contractor performance and ensure compliance with contractual obligations. Participate in technical evaluations and procurement decisions for facility-related services and equipment. Budget & Cost Management Develop annual maintenance budgets and forecasts. Monitor operational expenditure and maintenance costs. Identify cost optimization and energy-saving opportunities. Compliance, Safety & Risk Management Ensure compliance with HSSE requirements, statutory regulations, and company standards. Oversee emergency preparedness and business continuity plans. Lead facility audits, inspections, and risk assessments. Leadership & Reporting Lead and develop the facility maintenance team. Establish KPIs and monitor team performance. Prepare management reports on facility performance, maintenance activities, and asset reliability.<br>Systems Under Management Elevators AHU Systems HVAC & Air Conditioning Ventilation Systems Electrical Panels Generators UPS Systems Lighting Control Systems Fire Fighting Systems Fire Alarm Systems CCTV Systems Access Control Systems Car Barrier Systems Plumbing & Water Systems Building Furniture & Interior Assets<br>Education Background:Bachelor's degree in mechanical, Electrical Engineering, or Facilities Management Gender Male. Qualification:10–15 years of relevant experience in facility management and maintenance operations. MEP, HVAC, Fire & Life Safety, Security Systems, and Building Operations. Certified Facility Manager (CFM) – Preferred Facility Management Professional (FMP) – Preferred PMP Certification – Preferred NEBOSH / IOSH – Preferred Computer skills: • Microsoft Office Suite (Advanced • CMMS / CAFM Systems • ERP Systems (SAP, Oracle, Odoo, etc.) • Auto CAD (Basic Understanding) • Power BI & Reporting Tools (Preferred) • Building Management System (BMS) Software