وظائف مدير العمليات في مصر

Company Description Bascota is a farm-to-table concept that focuses on fresh, locally sourced ingredients and thoughtfully crafted food and beverage experiences. The company is committed to transparent sourcing, sustainable practices, and high-quality service. Bascota aims to provide guests with wholesome meals that highlight seasonal produce and authentic flavors. Team members join a culture that values collaboration, integrity, and continuous improvement in every aspect of operations.<br>Role Description The Food and Beverage Operations Manager is a full-time, on-site role based in Cairo. This position oversees daily food and beverage operations, including coordinating front-of-house and back-of-house activities to ensure smooth service and consistent product quality. Responsibilities include managing staff schedules, supervising service standards, monitoring inventory and procurement, and enforcing food safety and hygiene regulations. The manager will analyze sales and customer feedback, implement improvements to enhance guest satisfaction, and support menu execution in alignment with the farm-to-table concept. The role also involves training and coaching team members, controlling operational costs, and collaborating with leadership on strategic initiatives and promotions.<br>Qualifications<br> Candidates should possess strong Operations Management skills, including workflow coordination and cost control. Candidates should possess Food Service and Food & Beverage knowledge, with a solid understanding of menu execution and food safety standards. Candidates should possess Customer Service and Customer Satisfaction skills, with the ability to handle feedback and maintain high service quality. Candidates should possess team leadership, staff training, and performance management capabilities. Relevant experience in restaurant, hotel, or hospitality food and beverage operations is highly beneficial. Strong organizational skills, attention to detail, and the ability to work in a fast-paced, on-site environment in Cairo. Ability to collaborate across departments and communicate clearly with diverse teams and guests. Formal education in hospitality management, business, or a related field is an advantage but equivalent experience is also valued.

Job Summary: The Operations Supervisor will be responsible for the recruitment, training and ongoing development of their team members to ensure all operational processes are performed efficiently and an excellent service is delivered to Consultants and patients at all times. The Operations Supervisor will report directly to the Assistant operations manager and work collaboratively with other Supervisors, Team leaders and staff to ensure change initiatives are fulfilled and service targets achieved at all times<br>Job Description:Manage and motivate a team of PAs and Admin Assistants to deliver an excellent level of service and support to their assigned Consultants. Supervise and coordinate the activities of staff in the daily operations of the Operations Centre. Communicate with their team, on a regular basis (including monthly performance reviews), to ensure everyone is familiar with their performance, goals and any required information or new initiatives. Hold monthly one to one meetings with the PAs / Team Leader to ensure they are meeting all targeted team and individual performance standards. Discuss performance information and suggestions for training or coaching to develop the skills and output of each PA/ TL. Ensure all operational processes are performed efficiently to meet team and departmental objectives. Monitor and analyze operational metrics to identify areas for improvement and action accordingly. Ensure any complaints are handled speedily and efficiently in line with company policy. Works on the reports provided by the Assistant Operations Manager to ensure effective collaboration with other departments, working collectively to fulfill the company's overall goals. Listen in to difficult calls and take escalation of queries when necessary, feeding back to Team leader and PA to offer advice on managing in the future. Handle consultant’s complaints to deliver a satisfactory resolution and prevent any similar issues occurring in the future. Responsible for recruitment and onboarding of new team members. Coach PAs / TLs to develop skills, output and general performance, including onboarding development for new team members. Onboarding of new consultants and ensuring all information is collected and making sure consultant profiles and insurance are on the system Ensure all files and insurance companies are added to the system. Review quality and productivity reports monthly coming from their direct manager, share with each team member and plan required resourcing and coaching program for the following month. Organize quarterly reports on team leaders’ performance and share them with the operations/ training managers to plan for needed training. Undertake all other actions and activities as reasonably requested, or delegated, by Senior Management. Complying with the line manager in work-related tasks and instructions. Other duties within the job role as reasonably identified by the management team.<br>Job Requirements:A bachelor's degree in a related field. Fluent English is A MUST. Proven work experience in the relevant department. Experience in supervising operational processes. Good working knowledge of operational procedures and policies. Excellent leadership and decision-making skills. Excellent Client facing & Internal Communication Skills Excellent Computer skills, Advanced MS excel is required Organizational and time-management skills.<br>Working Days: Monday to Friday ( Saturday & Sunday off ). Working Hours: 11:00AM to 7:00PM. Work Location: Heliopolis, Cairo.

About the Role<br>The Housekeeping Site Manager oversees daily housekeeping operations, ensuring high cleanliness standards, staff efficiency, and compliance with safety policies. They manage budgets, inventory, and client satisfaction to maintain service excellence.<br>The Housekeeping Site Manager is responsible for leading and managing the housekeeping staff, ensuring operational efficiency, and maintaining service quality.<br>Responsibilities<br>Housekeeping Staff Management & Training Lead and mentor housekeeping staff to maintain high cleanliness standards. Monitor training programs, ensuring compliance and timely performance evaluations. Encourage personal growth through periodic reviews.<br>Operational Efficiency & Service Quality Oversee daily housekeeping operations to meet SLA requirements. Conduct QPE inspections to maintain quality and compliance. Review and address service scores and client feedback for continuous improvement.<br>Inventory & Equipment Management Implement and manage inventory processes to optimize operations and reduce costs. Ensure all cleaning equipment is in proper working condition and schedule necessary repairs. Recommend new equipment and amenities to enhance safety and service delivery.<br>Budgeting & Resource Allocation Manage labor budgets, operating expenses, and staffing levels. Prepare and complete necessary financial and operational reports.<br>Client & Safety Compliance Enforce safety policies and procedures within the department. Attend monthly review meetings with customer representatives to discuss service performance. Qualifications<br>Education: A High school diploma is a Min Total Years of Experience: 3-5 years Years of Relevant position: 2 years in managerial role Professional Certification: TOT

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Leverage your abilities and join the dynamic team of a leading company specializing in Investment &amp;amp; Financial Services.</p><br><p>The Operations Manager will be responsible for overseeing the firm’s operations desk, ensuring accurate transaction processing, reconciliations, and regulatory compliance. The role requires strong leadership to supervise staff, streamline workflows, and enhance operational efficiency across all investment and trading activities.</p><br>Key Accountabilities:<ul><li><p><strong>Transaction &amp;amp; Reconciliation Management:</strong> Oversee daily financial transactions (trades, settlements, payments) and ensure timely reconciliation of accounts and bank ledgers.</p><br></li><li><p><strong>Client Reporting &amp;amp; Support:</strong> Deliver accurate portfolio statements and transaction confirmations, while efficiently resolving client inquiries.</p><br></li><li><p><strong>Team Leadership:</strong> Supervise, mentor, and evaluate the operations staff to maintain high performance and accuracy standards.</p><br></li><li><p><strong>Process Optimization:</strong> Develop and streamline operational workflows, procedures, and KPIs to maximize efficiency and minimize errors.</p><br></li><li><p><strong>Compliance &amp;amp; Audit Readiness:</strong> Ensure all activities comply with internal policies and regulations, while preparing documentation for operational audits.</p><br></li><li><p><strong>Risk &amp;amp; Control Management:</strong> Identify operational risks and implement robust controls to prevent errors, fraud, or financial losses.</p><br></li><li><p><strong>Cross-Department Coordination:</strong> Collaborate with Trading, Compliance, and Finance teams to ensure smooth and integrated end-to-end operational workflows.</p><br></li></ul><p><span><strong>Knowledge, Skills, and Experience</strong></span> </p><br><ul><li><p>5–10 years of experience in financial services operations, preferably in Investment, Wealth Management, or Trading operations.</p><br></li><li><p>Proven track record of managing and leading a small operations team.</p><br></li><li><p>Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (ACCA, CPA, or CFA is a plus).</p><br></li><li><p>Deep understanding of financial operations, transaction processing, reconciliations, and proficiency in financial software.</p><br></li><li><p>Strong knowledge of compliance and regulatory requirements within the UAE financial markets.</p><br></li><li><p>Analytical mindset with high attention to detail, strong team management abilities, and the capacity to handle deadlines in a fast-paced environment.</p><br></li></ul> </div>

الغرض العام من الدور: تطبيق إجراءات التشغيل القياسية وفقاً لسياسة الشركة لضمان عمليات تتسم بالكفاءة والدقة والسرعة وفعالية التكلفة داخل المنطقة وبأعلى معايير الجودة. يتضمن ذلك مراقبة والإشراف على المرؤوسين المباشرين وغير المباشرين بالإضافة إلى الأقسام الداعمة، مع التطوير المستمر للأساليب لتحقيق أقصى قدر من رضا العملاء بما يتماشى مع أهداف الشركة الاستراتيجية.<br>المسؤوليات والمهام الرئيسية: مراقبة وتنفيذ ومراجعة خطط المنطقة إدارياً وتشغيلياً لتنفيذ القرارات والتوصيات بما يتوافق مع احتياجات المنطقة واستراتيجية الشركة. الإشراف على أنشطة أقسام الخدمات داخل المنطقة، وتقييم أدائها لضمان تلبية المعايير المعتمدة على مستوى المدينة وتعظيم رضا العملاء. إجراء جولات تفتيش يومية عبر المنطقة، وتحديد المخالفات أو العيوب، والتنسيق مع الأقسام ذات الصلة لاتخاذ الإجراءات القانونية اللازمة للحفاظ على الطابع المعماري. الحفاظ على روتين تفتيش صارم، وتسجيل أي مخالفات، وتقديم جدول تفتيش أسبوعي لكل منطقة على حدة للحفاظ على بيانات المنطقة الشاملة وحل تقارير خدمة العملاء بكفاءة. كشف التعديلات غير المصرح بها على الواجهات أو الأعمال الإنشائية/المعمارية، والتحقق من الموافقات الفنية السارية لفرض لوائح السكن المجتمعية. الإشراف على الإجراءات القانونية ضد التحويلات غير المصرح بها للوحدات السكنية إلى مساحات تجارية أو إدارية، مع ضمان متابعة دقيقة حتى يتم تصحيح المخالفات بالكامل. تحقيق النتائج المستهدفة الموضحة في المخطط الرئيسي المقدم من رئيس هيئة المدينة، وتقديم تقارير دورية حول الإدارة بالأهداف (MBO) مرتبطة مباشرة بمؤشرات الأداء الرئيسية (KPIs). الشراكة مع إدارة الأمن للحفاظ على النظام العام وحماية الممتلكات الخاصة، وضمان الامتثال الصارم للقواعد المتعلقة بالعمالة اليومية غير المصرح بها في المناطق السكنية المفتوحة. تحليل المشكلات المتكررة التي يتم تحديدها في تقارير نظام إدارة علاقات العملاء (CRM) والتي تؤثر على مرافق المدينة، وتطوير حلول مستدامة جنباً إلى جنب مع الأقسام المتخصصة لمنع تكرارها. وضع استراتيجيات متقدمة لتعزيز كفاءة المنطقة وتقديم مقترحات/توصيات لتوفير التكاليف إلى الإدارة العليا. تقييم والتوصية بمتطلبات الموارد البشرية والمالية للحفاظ على معايير المنطقة لإدراجها في الميزانية العامة التي تعدها الإدارة العليا. المساهمة بفعالية في احتواء التكاليف عبر عمليات المنطقة من خلال ضمان الاستخدام الأمثل للأدوات والمعدات والموارد لتحقيق عائد الاستثمار المتوقع على النفقات. التنسيق مع الكيانات الخارجية (مثل شركة الإسكندرية للطاقة، ومقاولي تنسيق الحدائق)، ومراجعة تنفيذ العقود، والتحقق من/اعتماد الفواتير المالية، والتشاور مع خبراء الزراعة للارتقاء بمعايير الخدمة. ضمان التزام ملاك الوحدات باللوائح السكنية الداخلية التي وضعها المطور، وحماية الجماليات العامة للمدينة، والسلامة المعمارية، والسلامة الإنشائية. التعامل المباشر مع السكان والملاك لحل الشكاوى أو الملاحظات، والسعي لتحقيق أعلى مستويات رضا العملاء. مراقبة الفعالية التشغيلية لجميع وحدات الخدمة داخل المنطقة، وتنسيق حل أي مشكلات تواجه السكان في تقديم الخدمات.<br>متطلبات الوظيفة: المؤهل التعليمي: درجة البكالوريوس في مجال ذي صلة (الهندسة، إدارة الأعمال، أو ما يعادلها). الخبرة: خبرة إدارية واسعة (مستوى مدير أول/عام) في إدارة المرافق، أو العمليات، أو التطوير العقاري/إدارة المجمعات.<br>الكفاءات والمهارات الأساسية: معرفة عميقة بعمليات المجمعات، وإدارة الصيانة، والإشراف على الموردين/المقاولين. فهم قوي للامتثال المعماري، ولوائح الإسكان المحلية، وإنفاذ استخدام الممتلكات. خبرة في إعداد ومراقبة وترشيد ميزانيات الأقسام، بالإضافة إلى مراجعة فواتير المقاولين وعائد الاستثمار. القدرة على قيادة وتقييم وتوجيه فرق كبيرة من المرؤوسين المباشرين وغير المباشرين. الكفاءة في التعامل مع علاقات السكان رفيعة المستوى، وتقارير CRM، وحل شكاوى العملاء المعقدة. القدرة على مواءمة الأهداف التشغيلية مع استراتيجية الشركة، وتحليل مقاييس الأداء (KPIs/MBOs)، وتقديم توصيات توفير التكاليف للإدارة العليا.

Job Title - Production and Service Center Manager Reporting To - General Manager/Service Manager/Operations Director Location - Cairo, Egypt<br>Key Responsibilities Production and Output Plan and manage daily or weekly production schedules. Monitor product quality control and fix issues fast. Initiate ordering raw materials, spare parts, and tools. Schedule machine maintenance to stop costly breakdowns. Proper staffing and resources utilisation. Ensure production plans are synchronised with contractual obligation.<br>Service Center Operations Direct daily customer service and repair workflows. Supervision of, planning activities and safety management of Service Center Team. Repair and manufacturing of equipment as per Torishima standards and procedures. Resolve client complaints and high-priority service issues. Track service metrics like response times and repair rates. Manage part inventories and stock par levels.<br>Team and Budget Management Hire, train, and supervise technicians and floor workers. Track operational budgets and control labour costs. Enforce workplace health and safety rules. Write performance reports for senior leaders.<br>Qualifications & Requirements Bachelor's degree in Engineering, preferably Mechanical and Production, Business Administration or a related field.10+ years of relevant experience, including at least 5 years in a managerial or supervisory role. Commercial background with good P/L experience. People Management and leadership skills. Experience in managing or working with CNC machining operations is an advantage.<br>Prior Work Experience & Skills Experience in the service industry or related field. Strong leadership and team management skills. Excellent problem-solving abilities. Good computer skills and proficiency in ERP / management systems. Oracle Net Suite knowledge would be an advantage. Solid understanding of financial management. Ability to multitask and handle high-pressure situations. Experience in process improvement methodologies. Service Center, Workshop, Production, Manufacturing or similar Operations Management role. Excellent communication and interpersonal skills. Strong organisational and time-management abilities. Basic computer skills. Knowledge of service management principles. Ability to manage and motivate a team. Customer service-oriented mindset. Strong analytical and decision-making skills. Good physical condition and stamina.

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <strong>وصف المنصب</strong><br><strong>النطاق</strong><br>دالة الدعم - المحاسبة والمالية<br><strong>المسمى الوظيفي</strong><br>المدير المالي الإقليمي - الشرق الأوسط م/ف<br><strong>مغامرة NGE</strong><br>كجزء من تطوير وإدارة أنشطتنا في الشرق الأوسط، نبحث عن <strong>مدير مالي إقليمي</strong> لقيادة وظيفة المالية عبر محفظة تضم عدة كيانات قانونية في ثلاث دول.<br>تقريراً إلى المدير الإقليمي، ستقوم بدور رئيسي في هيكلة وتنسيق وتوجيه الأداء المالي للمنطقة. ستشرف على جميع جوانب المالية، بما في ذلك المحاسبة والتخطيط المالي والضرائب والخزينة والرقابة الداخلية والامتثال والمسائل القانونية والتأمين، مع الالتزام كواجهة رئيسية مع تنظيم المالية في المجموعة.<br><strong>في هذا الدور، ستكون المسؤوليات الأساسية كالتالي :</strong><br><strong>الإدارة والتقارير المالية</strong><br><ul><li>ضمان تقارير مالية شهرية ربع سنوية وسنوية دقيقة وفي الوقت المناسب وبما يتوافق مع متطلبات المجموعة.</li><li>الإشراف على إعداد البيانات المالية القانونية وتنسيق تقارير الضرائب مع فريق الضرائب في المجموعة.</li><li>قيادة عملية ميزانية المنطقة السنوية بالتعاون مع فريق إدارة العمليات وضمان مراقبتها وتحديثها ربع السنويًا.</li><li>تقديم تحليلات مالية مستنيرة وتوصيات للإدارة الإقليمية والإدارة العليا.</li></ul><br><strong>الإدارة والقيادة لقسم المالية</strong><br><ul><li>قيادة وتنسيق وتطوير فرق المالية في الدول ضمن المنطقة.</li><li>المساهمة في تطوير وظيفة مراقبة التكاليف داخل المنطقة.</li><li>الشراكة بشكل وثيق مع مديري العمليات لتعزيز الوعي المالي ودعم إنجاز المشاريع الاستراتيجية بنجاح.</li></ul><br><strong>الرقابة الداخلية والالتزام وإدارة المخاطر</strong><br><ul><li>ضمان حوكمة مالية قوية في تطبيق الإجراءات الإدارية والمالية، واستخدام أدوات المجموعة بفعالية.</li><li>الالتزام بالالتزامات القانونية والضريبية والاجتماعية والتأمينية والتنظيمية المطبقة في الدول ضمن المنطقة.</li><li>إدارة العلاقة مع المدققين والبنوك والمستشارين الماليين وشركاء المشاريع المشتركة وأصحاب المصلحة الخارجيين الآخرين.</li></ul><br><strong>الخزينة وإدارة النقد</strong><br><ul><li>الإشراف على توقعات التدفق النقدي والحفاظ على تركيز قوي على توليد النقد.</li><li>مراقبة التحصيلات ومستويات الدين والمؤشرات الخ treasury الرئيسية.</li><li>تحديد الفرص لتحسين توليد النقد وتحسين الكفاءة المالية عبر المنطقة.</li></ul><br><strong>الملف المثالي</strong><br>لديك سجل قوي في <strong>قيادات مالية عليا ضمن بيئة تشغيل دولية.</strong><br>تجلب خبرة واسعة عبر وظيفة المالية، بما في ذلك المحاسبة والضرائب والخزينة والرقابة المالية وإدارة الأداء. مرتاح للعمل في بيئات أعمال معقدة ومتطورة، توفر رؤية واضحة وتدعم اتخاذ القرار المستنير.<br>تجمع بين هذه المصداقية الفنية ونهج تعاوني يبني شراكات فعالة مع فرق التشغيل.<br>معروفون بصرامتك وحكمتك المعقولة ونهجك البراغماتي، ولديك القدرة على الحفاظ على المرونة والدبلوماسية لدفع المبادرات إلى الأمام في بيئة دولية demanding.<br><strong>الإجادة باللغة الإنجليزية والعربية ضرورية للنجاح في هذا الدور الإقليمي.</strong><br><strong>نوع العقد</strong><br>دائم<br><strong>لماذا ننضم إلينا؟</strong><br>هذا الدور يتيح الفرصة لقيادة وظيفة مالية إقليمية استراتيجية في قلب الأعمال، والعمل عن كثب مع فرق التشغيل في بيئة دولية demandas وتتطور بسرعة.<br>كعضو رئيسي في فريق القيادة الإقليمي، ستلعب دوراً مركزياً في دعم أداء الأعمال، تقوية الحوكمة والعمليات المالية، والمساهمة في التطوير المستمر لعملياتنا في الشرق الأوسط.<br>بانضمامك إلى TSO، تصبح جزءاً من مجموعة مستقلة تتسم بـ:<br>ابتكار، مسؤولية ودعم<br>الالتزام بنهج الأولوية للناس<br>توفير فرص تطوير مهنية حقيقية (مع أكثر من 50 مهنة لاستكشافها)<br>مكرسة للتنوع والشمول (التوازن بين الجنسين، الدمج الاجتماعي، الإعاقة، إلخ.)<br><strong>موقع الوظيفة</strong><br><strong>مكان العمل</strong><br>شمال أفريقيا والشرق الأوسط، مصر<br><strong>المدينة</strong><br>القاهرة، مصر<br><strong>معايير المرشح</strong><br><strong>المستوى الأدنى من التعليم المطلوب</strong><br>درجة جامعية لمدة 5 سنوات<br><strong>المستوى الأدنى من الخبرة المطلوبة</strong><br>أكثر من 10 سنوات<br> </div>

Company Description Data Flow Group is a global leader in Primary Source Verification (PSV), background screening, and immigration compliance services that help organizations manage risk and make informed decisions. The company combines advanced technology, stringent processes, and qualified research analysts with a global network of over 100,000 issuing authorities to verify professional credentials directly from original sources. Data Flow operates to the highest regulatory standards, including JCI, ISO, and GDPR, ensuring robust data security and compliance. Headquartered in Dubai with offices across multiple regions, Data Flow serves clients in more than 200 countries with multilingual, market-tailored services supported by specialized language partners.<br>Role Description The Senior Operations Manager – Client Delivery is a full-time, on-site role based in Giza, responsible for overseeing end-to-end delivery of services to key clients. This role includes managing daily operations, ensuring service level agreements are met, and driving process efficiency and quality across verification and compliance workflows. The Senior Operations Manager leads and mentors cross-functional teams, coordinates resource allocation, and resolves operational and client issues in a timely manner. This position collaborates closely with internal stakeholders and clients to improve performance, implement best practices, and support strategic initiatives that enhance customer satisfaction and operational excellence. The role also involves reporting on key performance indicators, identifying risks, and recommending continuous improvement measures.<br>Qualifications<br> Strong operations management skills with experience overseeing service delivery, workflow optimization, and performance metrics. Demonstrated people leadership capabilities, including team supervision, coaching, and building high-performing, client-focused teams. Client relationship management skills, with experience handling escalations, managing expectations, and delivering solutions in a service-driven environment. Analytical and problem-solving skills, including the ability to interpret data, identify trends, and implement process improvements. Knowledge of compliance, quality assurance, or risk management, ideally within verification, background screening, or related regulated industries. Excellent communication and stakeholder management skills, with the ability to work effectively across multicultural and cross-functional teams. Relevant academic background, such as a bachelor’s degree in Business Administration, Operations Management, or a related field; an advanced degree is an advantage. Proficiency with operational and reporting tools (e.g., spreadsheets, dashboards, workflow systems) and comfort working with technology-enabled processes. Proven experience in a senior operations or service delivery role, preferably in a global or multi-site organization.

Operations Manager (Wiring & Cable Manufacturing) Reports To: Plant Manager Department: Operations / Manufacturing Job Summary The Operations Manager is responsible for leading and coordinating all production operations within the wiring and cable manufacturing plant. The role ensures that production targets are achieved safely, efficiently, and in compliance with quality standards while optimizing costs, productivity, and resource utilization. The Operations Manager works closely with Production, Maintenance, Quality, Supply Chain, Engineering, and EHS teams to drive continuous improvement and operational excellence. Key Responsibilities Production Management Plan, organize, and oversee daily production activities to meet customer demand and delivery schedules. Ensure achievement of production KPIs including output, efficiency, OEE, yield, and on-time delivery. Monitor manufacturing processes including wire drawing, annealing, stranding, insulation, cabling, sheathing, armoring, testing, and packaging. Optimize production scheduling and machine utilization to maximize throughput. Minimize downtime through effective coordination with the Maintenance team. Operational Excellence Implement Lean Manufacturing, Six Sigma, 5S, Kaizen, and continuous improvement initiatives. Identify process bottlenecks and implement corrective actions. Drive productivity improvements and cost reduction programs. Standardize work practices and improve operational efficiency. Quality Management Ensure compliance with ISO 9001 and applicable cable manufacturing standards (IEC, BS, UL, ASTM, or customer specifications). Work closely with the Quality department to reduce defects, scrap, and customer complaints. Lead root cause analysis and corrective/preventive actions (CAPA). Health, Safety & Environment Promote a strong safety culture across all operations. Ensure compliance with company HSE policies and local regulations. Conduct safety audits and risk assessments. Lead investigations of production-related incidents and implement preventive measures. People Management Lead, coach, and develop production supervisors and team leaders. Conduct performance evaluations and establish development plans. Manage workforce planning, training, and succession planning. Foster teamwork, accountability, and employee engagement. Planning & Coordination Coordinate with Supply Chain to ensure availability of raw materials such as copper, aluminum, PVC, XLPE, compounds, tapes, and packaging materials. Work with Engineering on new product introductions and process improvements. Collaborate with Sales and Planning to meet customer delivery requirements. Financial Management Manage production budgets and operating costs. Monitor manufacturing costs, labor efficiency, energy consumption, and material waste. Support annual budgeting and capital expenditure planning. Reporting Prepare and present operational reports to the Plant Manager covering:Production performance OEE and productivity Quality metrics Downtime analysis Safety performance Labor utilization Cost performance Continuous improvement initiatives Customer service and delivery performance Key Performance Indicators (KPIs) Production output achievement Overall Equipment Effectiveness (OEE) First Pass Yield (FPY) Scrap and waste percentage Manufacturing cost per unit On-Time Delivery (OTD) Equipment downtime Labor productivity Customer complaints Safety performance (LTIFR/TRIR) Inventory accuracy Continuous improvement savings Qualifications Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Manufacturing Engineering, or a related discipline. Master's degree (MBA or Engineering Management) is an advantage. Experience8–12 years of experience in manufacturing operations. Minimum 5 years in a leadership role within the wire and cable manufacturing industry. Strong experience in wire drawing, stranding, extrusion, cabling, armoring, testing, and finishing processes. Experience with ERP systems (SAP, Oracle, Microsoft Dynamics, or similar). Experience with Lean Manufacturing and continuous improvement methodologies. Technical Skills Strong knowledge of cable manufacturing processes. Understanding of copper and aluminum conductor processing. Knowledge of extrusion technologies (PVC, XLPE, PE, LSZH). Production planning and scheduling. Capacity planning. Process optimization. Quality systems and statistical process control. Root cause analysis tools. Budget and cost management. KPI analysis and reporting. Leadership Competencies Strategic thinking Results-oriented leadership Decision-making Team development and coaching Cross-functional collaboration Problem-solving and analytical thinking Change management Effective communication Conflict resolution Continuous improvement mindset Working Relationships Reports to:Plant Manager Direct Reports:Production Supervisors Shift Managers Production Planners (where applicable) Manufacturing Engineers (depending on organization) Production Coordinators Internal Interfaces:Quality Assurance Maintenance Supply Chain Engineering Warehouse EHSFinance HRSales & Customer Service Preferred Certifications Lean Six Sigma Green Belt or Black Belt ISO 9001 Internal Auditor OSHA or equivalent Safety Certification Project Management certification (PMP) is an advantage

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Handling day-to-day operations and solving operations issues Handling purchasing and receiving from Issuing PO’s and collect Invoices Report staff performance to the operations manager Contribute and add new menu items regularly with the operations manager. Develop and motivate team members through identify certain KPI’s and targets. Implement loss/risk prevention to minimize shrinkage and wastages. Handle compliance with food and beverage hygiene policies and procedures. Manage scheduling and training of baristas. Be “on-call” with the responsibility to respond to problems or fill-in when needed.solve problems and make decisions that benefit the business within his work scope.<br><br>Qualifications<br><br>Excellent communication and teaching skills Proactive approach to problem-solving and staff management Superior leadership capabilities Ability to work well within groups At least 5 years of experience in the coffee industry Be a model barista, both as far as bar skills, customer service and enthusiasm to shareknowledge Detail-oriented Previous management experience is a must .

An opportunity in KSA for the Factory Operation Manager Key Responsibilities:Manage daily factory operations and ensure smooth production workflow. Supervise and lead maintenance, production, and operational teams including supervisors and department heads. Monitor machinery performance and coordinate preventive and corrective maintenance activities. Ensure production targets, quality standards, and operational KPIs are achieved. Develop and implement operational improvement, optimization, and automation strategies. Oversee production orders, operational reporting, and process efficiency analysis. Ensure compliance with safety regulations, company policies, and operational procedures. Coordinate with cross-functional departments to improve overall plant performance. Utilize the SAP ERP system for operational planning, reporting, and resource management. Lead and motivate teams while maintaining strong operational discipline and leadership presence. Job Requirements: Bachelor’s degree in engineering, industrial management, or any related field. Minimum 15 years of experience in industrial manufacturing operations. Minimum 5 years of experience in a managerial or leadership role. Experience within the steel industry is a MUST SAP ERP system experience is mandatory. Strong leadership and people management skills. Strong personality with the ability to manage large operational teams. Experience in maintenance management, production operations, machinery handling, and process optimisation. Knowledge of automation and operational efficiency improvement methodologies is highly preferred.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Full time Job - Rotational Shifts - 5 working days Job objective : The Center Operations Manager (OM) has the overall accountability on the technical operations within the Donation Center (DC) that include the full donation process from registration to post-donation follow up thus; he is responsible to ensure that all daily operations run in accordance with the relevant policies and procedures through the implementation of competent quality control measures &amp; staff training program, ensure the donor safety and satisfaction, optimize the whole operations related to the DC including financial, marketing, administrative, quality, personnel, systems, supplies, equipment and other infrastructure_x000C_acility-related controls as well as achieving centers KPIs and targets in coordination with the Center Manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>B.S. degree in the medical field and health-related science (Examples includes but not limited to; Medicine, pharmacy, dentistry, sciences, nursing, etc.).</li><li>Minimum 5 years of relevant experience.</li><li>Previous supervisory/ people management experience is essential.</li><li>Experience in a GxP regulated environment and Quality standards.</li><li>Post-Graduate Certification in Quality Assurance, preferrable.</li><li>Proficiency in all Microsoft Office applications.</li><li>Leadership.</li><li>People management skills.</li><li>Emotional intelligence.</li><li>Assertiveness &amp; decision-making ability.</li><li>Resourcefulness and proactivity.</li><li>Strong communication skills.</li><li>Critical thinking and problem solving.</li><li>Teamwork and collaboration.</li><li>Professionalism and strong work ethic.</li><li>Excellent customer service.</li><li>Organized and able to manage time effectively.</li><li>Analytical.</li><li>Interpersonal skills.</li><li>Ability to work within a highly regulated, labor intensive, fast paced medical environment.</li><li>Excellent written and spoken English and Arabic.</li></ul><p></p></section>

Cloudors is a fast-growing technology and Oracle Cloud consulting firm operating across Egypt and the Gulf. We're looking for a Finance & Operations Manager to own the company's entire operating backbone — finance, administration, compliance, and operations: everything that keeps the company running that isn't sales, technology, or customer success. You'll lead a small team today and grow the function as we scale. This is a force-multiplier role, partnering directly with leadership — ideal for someone who would rather build and automate a function than simply inherit one. In this role, you'll:Own the full accounting cycle and month-end close; review the team's work and ensure accurate, timely financial reporting. Own treasury — cash flow, bank balances, and payments — within clearly defined approval controls. Own the compliance calendar — ensure all tax and statutory obligations are met on time across our group entities. Own government, legal, and administrative processes — company registrations and work-visa/residency coordination across Egypt and KSA — with local agents. Oversee accounts receivable, accounts payable, procurement, and vendor relationships. Oversee office and facilities operations and the safekeeping of company assets and access. Oversee people operations alongside the team — payroll, onboarding/offboarding, and employee insurance administration. Build and document scalable processes, controls, and SOPs, and drive automation of routine work using modern ERP and AI-enabled tools. Manage and mentor the finance and administration team. Set the operating cadence and act as a trusted partner and force multiplier to leadership, providing accurate, decision-ready information. What we're looking for:6+ years in finance and/or operations, including owning a function and/or managing a team. BSc in Accounting or Finance; a professional qualification (CMA/CPA/ACCA) is a plus. Strong command of Egyptian tax and statutory compliance; Gulf/KSA exposure is a strong plus. A true generalist who moves comfortably between finance, administration, operations, and people. A proven process-builder and self-starter, with high integrity and discretion. Tech-forward, with a genuine automation mindset. Fluent in English and Arabic. Nice to have: multi-entity / multi-jurisdiction (Egypt + KSA) experience ·Oracle or other cloud ERP · a track record of scaling or automating a back-office function ·experience building or managing a people/HR function. How to Apply:Send your CV to (vacancy@thecloudors.com) with subject line: Finance & Operations Manager

About The Role<br><br>At Octane, we are transforming how businesses manage and control fleet and vehicle-related expenses across Egypt through our digital payment and fleet management ecosystem.<br><br>As an Account Manager, you will be responsible for managing and growing strategic B2B relationships with fleet operators, logistics companies, and enterprise clients within the automotive ecosystem. You will ensure that clients are fully utilizing Octane’s platform to optimize their fuel, maintenance, toll, and operational spending.<br><br>This role is ideal for someone with strong experience in the automotive or mobility sector who understands fleet operations and thrives in managing enterprise-level client relationships in a fast-paced, tech-driven environment.<br><br>What You'll Be Doing<br><br>Manage a portfolio of B2B enterprise accounts in the automotive, logistics, and fleet sectors Serve as the main point of contact for key clients using Octane’s fleet payment platform Drive adoption and full utilization of Octane’s ecosystem (fuel, maintenance, tolls, and services) Build strong relationships with fleet managers, operations directors, and finance stakeholders Identify upselling and expansion opportunities across existing accounts Ensure client satisfaction, retention, and long-term account growth Collaborate with Sales, Operations, Product, and Tech teams to ensure smooth onboarding and execution Monitor account performance, transaction behavior, and usage trends using dashboards and CRM tools Handle client escalations and ensure timely resolution of operational issues Conduct regular business reviews (QBRs) and performance reporting for clients Stay updated on fleet operations, logistics trends, and automotive market dynamics in Egypt<br><br>Key Areas of Ownership<br><br>Enterprise Account Management (Fleet & Automotive Clients) Revenue Growth & Account Expansion Client Success & Retention Fleet Platform Adoption & Usage Optimization Cross-functional Execution (Ops / Product / Tech) Data-driven Account Performance Monitoring<br><br>What We're Looking For<br><br>Bachelor’s degree in Business, Marketing, Engineering, or related field3–5 years of experience in Account Management, Sales, or Customer Success Must have experience in the automotive, mobility, logistics, or fleet industry Strong B2B enterprise account management experience Familiarity with fleet operations, fuel management, or automotive services is a strong plus Excellent communication, negotiation, and stakeholder management skills Strong analytical skills and ability to interpret usage and performance data Experience working with CRM systems (Salesforce, Hub Spot, or similar) Ability to manage multiple enterprise accounts simultaneously Strong problem-solving mindset and ownership attitude<br><br>If you’re excited to join a fast-growing company and want to play a key role in supporting our people and operations, we’d love to hear from you.<br><br>Send us your updated resume to hr@octane-tech.io with the subject line "Account Manager – Cairo".

<section><p class=\"heading jdMain\">الوصف الوظيفي</p><p class=\"heading\">الأدوار والمسؤوليات</p><div class=\"paragraph\"><p>ملخص الوظيفة هل أنت جاهز لنقل مهاراتك إلى المستوى التالي وتصبح مدير الحساب القادم لدينا؟ IFF هي رائدة عالمياً في النكهات والعطور ومكونات الطعام والصحة والعلوم الحيوية، نوفّر ابتكارات مستدامة ترتقي بالمنتجات اليومية. التذوق: تصميم نكهات فريدة معززة بالتقنية تُعرِّف هوية علامات الطعام والشراب، وتشكل الاتجاهات في بناء النكهات وتدفع نجاح السوق. نحن نبحث عن مدير حساب موهوب ليخطط وينفّذ المبيعات لحسابات رئيسية موجودة محددة حيث تتنامى العلاقات، وتحديد الفرص في المنطقة! هذه فرصة مثيرة مقرها في القاهرة، مصر!</p><p>أين ستصنع الفرق</p><ul><li>تطوير علاقات عملاء متعددة المستويات عبر فرق عمل متعددة مع صناع القرار/المؤثرين الرئيسيين لدى العميل</li><li>المساهمة/قيادة التفاوض التجاري (مثلاً التسعير السنوي، شروط الدفع)</li><li>تعظيم الفائدة المحتملة لـ IFF مع تقديم حلول مثالية للعميل.</li><li>يعد نقطة الاتصال الرئيسية للعميل في كافة الأمور</li><li>إظهار مبادئ ثقافة IFF وعيش قيمنا</li><li>قيادة المشاريع من خلال تواصل فعال والتعاون مع أصحاب المصلحة الخارجيين والداخليين الرئيسيين(فرق CI/التسويق/الإبداع/الصياغة وغيرها)</li><li>بناء وتنفيذ خطط الحسابات بنجاح</li><li>المسؤولية عن وضع أهداف تجارية واضحة (المبيعات/الهامش/الفوز الجديد/نمو الحصة السوقية) مع المدير / تحقيق نجاحات جديدة / نمو السوق / الحصة السوقية بما يتماشى مع الخطة الاستراتيجية للحساب</li><li>تعريف واقتراح الموارد اللازمة للحساب، والاستثمار، ونموذج الخدمة ذي الصلة لدعم الحساب.</li></ul></div></section><section><p class=\"heading\">الملف الأمثل للمرشح</p><p class=\"paragraph\"></p><ul><li>درجة البكالوريوس ويفضل في العلوم الغذائية/الأعمال/العلوم أو الهندسة</li><li>القدرة على فهم المفاهيم/العمليات المالية الأساسية (التسعير/الهامش/التوقعات)</li><li>فضول وشغف مع اهتمام قوي بالبيع وتطوير الأعمال</li><li>خبرة 3-5 سنوات على الأقل في المبيعات، خدمات المبيعات، تطوير المنتجات، السلع الاستهلاكية سريعة التداول، النكهات، الصناعات الكيميائية أو المكونات</li></ul><p>متواصل جيد مع مهارات تفاوض وتقديم عرض</p><p>القدرة على التعاون عبر فرق داخلية وخارجية</p><p>اعتماد ذاتي مع سجل حافل بتحقيق النتائج</p><p>روح التعاون وروح الفريق الموثقة</p><p>القدرة الرقمية على استغلال الموارد عبر الإنترنت</p><p></p></section>

Location : Sheikh Zayed, Egypt Job Type : On-Site (Office Based-Full Time)<br>JOB SUMMARYAs a French Team Leader, you will take the lead of a team of Customer Support Representatives who would be responsible for managing phone calls, emails and live chat related to customer's questions regarding our client's policies. You will be responsible for employees’ satisfaction and development, enhancing the goal of quality support by providing individual coaching feedback sessions and one-on-ones that focus on improving quality of service, communication skills and technical ability.<br>KEY JOB RESPONSIBILITIESManage team of Customer Support Representatives Provide coaching to team members to support their professional and personal Support the Operation Manager in identifying areas of improvement. Provides accurate and timely communication to all applicable parties on any customer support issue Attends regular operational and business review meetings Monitors specific KPIs to ensure the proper delivery of the business Participates in reviewing processes and workflow to diagnose areas for improvement Builds and sends updated reports to the management team (site manager, global operations manager, office manager, etc.) as required Proactively proposes improvement plans where gaps are noticed Participate in the recruitment process for new hires in the program Ensure legal compliance and safety of content uploaded to the short video platforms Fulfill base productivity and quality requirements We care for our employees’ safety and well-being and ensure that they have the support and resources needed to execute the responsibilities of their roles.<br>KEY JOB REQUIREMENTSFluency in French (B2/C1) Fluency in English (B2/C1) Proven working experience as Team Leader in BPO environment (minimum of 1 year) Excellent organization and leadership skills Strong knowledge of MS Office (Word, Excel) Eager to learn, self-motivated and goal oriented Logical problem-solving skills and ability to multi-task Proven oral and written communication skills Possess a high level of Professionalism<br>But that’s just the start–here are a few more reasons to consider Alorica. Career development opportunities Extensive training programs Access top notch technologies and best practices Excellent working environment Company events

Location : Sheikh Zayed, Egypt Job Type : On-Site (Office Based-Full Time)<br>JOB SUMMARYAs a French Team Leader, you will take the lead of a team of Customer Support Representatives who would be responsible for managing phone calls, emails and live chat related to customer's questions regarding our client's policies. You will be responsible for employees’ satisfaction and development, enhancing the goal of quality support by providing individual coaching feedback sessions and one-on-ones that focus on improving quality of service, communication skills and technical ability.<br>KEY JOB RESPONSIBILITIESManage team of Customer Support Representatives Provide coaching to team members to support their professional and personal Support the Operation Manager in identifying areas of improvement. Provides accurate and timely communication to all applicable parties on any customer support issue Attends regular operational and business review meetings Monitors specific KPIs to ensure the proper delivery of the business Participates in reviewing processes and workflow to diagnose areas for improvement Builds and sends updated reports to the management team (site manager, global operations manager, office manager, etc.) as required Proactively proposes improvement plans where gaps are noticed Participate in the recruitment process for new hires in the program Ensure legal compliance and safety of content uploaded to the short video platforms Fulfill base productivity and quality requirements We care for our employees’ safety and well-being and ensure that they have the support and resources needed to execute the responsibilities of their roles.<br>KEY JOB REQUIREMENTSFluency in French (B2/C1) Fluency in English (B2/C1) Proven working experience as Team Leader in BPO environment (minimum of 1 year) Excellent organization and leadership skills Strong knowledge of MS Office (Word, Excel) Eager to learn, self-motivated and goal oriented Logical problem-solving skills and ability to multi-task Proven oral and written communication skills Possess a high level of Professionalism<br>But that’s just the start–here are a few more reasons to consider Alorica. Career development opportunities Extensive training programs Access top notch technologies and best practices Excellent working environment Company events

Location : Sheikh Zayed, Egypt Job Type : On-Site (Office Based-Full Time)<br>JOB SUMMARYAs a French Team Leader, you will take the lead of a team of Customer Support Representatives who would be responsible for managing phone calls, emails and live chat related to customer's questions regarding our client's policies. You will be responsible for employees’ satisfaction and development, enhancing the goal of quality support by providing individual coaching feedback sessions and one-on-ones that focus on improving quality of service, communication skills and technical ability.<br>KEY JOB RESPONSIBILITIESManage team of Customer Support Representatives Provide coaching to team members to support their professional and personal Support the Operation Manager in identifying areas of improvement. Provides accurate and timely communication to all applicable parties on any customer support issue Attends regular operational and business review meetings Monitors specific KPIs to ensure the proper delivery of the business Participates in reviewing processes and workflow to diagnose areas for improvement Builds and sends updated reports to the management team (site manager, global operations manager, office manager, etc.) as required Proactively proposes improvement plans where gaps are noticed Participate in the recruitment process for new hires in the program Ensure legal compliance and safety of content uploaded to the short video platforms Fulfill base productivity and quality requirements We care for our employees’ safety and well-being and ensure that they have the support and resources needed to execute the responsibilities of their roles.<br>KEY JOB REQUIREMENTSFluency in French (B2/C1) Fluency in English (B2/C1) Proven working experience as Team Leader in BPO environment (minimum of 1 year) Excellent organization and leadership skills Strong knowledge of MS Office (Word, Excel) Eager to learn, self-motivated and goal oriented Logical problem-solving skills and ability to multi-task Proven oral and written communication skills Possess a high level of Professionalism<br>But that’s just the start–here are a few more reasons to consider Alorica. Career development opportunities Extensive training programs Access top notch technologies and best practices Excellent working environment Company events

Location : Sheikh Zayed, Egypt Job Type : On-Site (Office Based-Full Time)<br>JOB SUMMARYAs a French Team Leader, you will take the lead of a team of Customer Support Representatives who would be responsible for managing phone calls, emails and live chat related to customer's questions regarding our client's policies. You will be responsible for employees’ satisfaction and development, enhancing the goal of quality support by providing individual coaching feedback sessions and one-on-ones that focus on improving quality of service, communication skills and technical ability.<br>KEY JOB RESPONSIBILITIESManage team of Customer Support Representatives Provide coaching to team members to support their professional and personal Support the Operation Manager in identifying areas of improvement. Provides accurate and timely communication to all applicable parties on any customer support issue Attends regular operational and business review meetings Monitors specific KPIs to ensure the proper delivery of the business Participates in reviewing processes and workflow to diagnose areas for improvement Builds and sends updated reports to the management team (site manager, global operations manager, office manager, etc.) as required Proactively proposes improvement plans where gaps are noticed Participate in the recruitment process for new hires in the program Ensure legal compliance and safety of content uploaded to the short video platforms Fulfill base productivity and quality requirements We care for our employees’ safety and well-being and ensure that they have the support and resources needed to execute the responsibilities of their roles.<br>KEY JOB REQUIREMENTSFluency in French (B2/C1) Fluency in English (B2/C1) Proven working experience as Team Leader in BPO environment (minimum of 1 year) Excellent organization and leadership skills Strong knowledge of MS Office (Word, Excel) Eager to learn, self-motivated and goal oriented Logical problem-solving skills and ability to multi-task Proven oral and written communication skills Possess a high level of Professionalism<br>But that’s just the start–here are a few more reasons to consider Alorica. Career development opportunities Extensive training programs Access top notch technologies and best practices Excellent working environment Company events

We are seeking an experienced and results-driven Commercial Manager to join our team at our bonded warehouse operation in Ain Sokhna.<br>Key Responsibilities<br>* Develop and implement commercial strategies to drive business growth and maximize warehouse occupancy.* Build and maintain strong relationships with importers, exporters, freight forwarders, customs brokers, and logistics partners.* Identify new business opportunities and generate leads within the logistics and supply chain sector.* Negotiate commercial agreements and contracts with clients.* Prepare commercial proposals, pricing, and service offerings.* Monitor market trends, competitor activities, and customer requirements.* Collaborate with operations to ensure excellent customer service and contract fulfillment.* Achieve sales targets and contribute to the company’s revenue growth.<br>Requirements<br>* Minimum 10 years of commercial experience, preferably within bonded warehouses, logistics, freight forwarding, or supply chain operations.* Proven experience in the Ain Sokhna area with a strong industry network.* Excellent negotiation, communication, and relationship management skills.* Strong business development and strategic planning capabilities.* Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field.* Proficiency in Microsoft Office and CRM systems.* Fluent in English and Arabic.<br>What We Offer<br>* Competitive salary and performance-based incentives.* Opportunity to work with a growing logistics organization.* Professional and dynamic work environment.<br>Location: Ain Sokhna, Egypt<br>Qualified candidates are invited to submit their CV, mentioning “Commercial Manager – Bonded Warehouse” in the subject line.