وظائف فني كمبيوتر - القاهرة مصر

<p>يشمل النطاق العام للوظيفة تقديم الطعام والشراب للضيوف في المنفذ المعين، وتوفير خدمة مؤدبة ومهنية وفعالة ومرنة تتسق مع معايير الفندق وتتماشى مع قيم الحمض النووي لشركة Kempinski من أجل تشجيع المبيعات وتحقيق أعلى رضا للضيوف.</p><p>يتم تنفيذ وظيفة موظفة استقبال المطعم بشكل مرضٍ عندما:</p><ul><li>يُلتزم بجميع القواعد واللوائح داخل الفندق بصرامة بما في ذلك سياسة الفندق بشأن الحريق والسلامة وكذلك اللوائح الصحية بما فيها HACCP.</li><li>يُدار فريق الخدمة بشكل جيد، مع تفويض المهام المناسبة لأعضاء الفريق.</li><li>يُحافظ على جودة عالية من المنتج والخدمة في المنفذ.</li><li>يُطور المنفذ بشكل ريادي، باحثاً عن فرص لإنتاج المزيد من الأعمال في جميع الأوقات.</li></ul><p>مسؤول أمام مساعد مدير المطعم / مدير المطعم</p><ul><li>الإبلاغ إلى الواجب في الوقت المحدد مرتدياً الزي الصحيح، نظيف ومكوى بشكل جيد بما في ذلك الأحذية المناسبة (مصقولة) وبطاقة الاسم في جميع الأوقات وفقاً لقواعد لباس الفندق ومعايير العناية الشخصية Kempinski، مع الحفاظ على مستوى عالٍ من المظهر الشخصي والنظافة في جميع الأوقات.</li><li>يوفر خدمة مهذبة ومهنية وفعالة في جميع الأوقات.</li><li>يتم أداء جميع الواجبات والمهام كما هو مطلوب في المنفذ.</li><li>كن على علم بجميع الخدمات والمنتجات التي يقدمها الفندق.</li><li>امتلك معرفة دقيقة وفهم بجميع أصناف الطعام والشراب التي يقدمها القسم المعين.</li><li>معرفة وفهم لشرح وتنفيذ الترويج العلوي لجميع الأصناف التي يقدمها القسم المعين وكذلك تقديم البدائل.</li><li>راقب الإمدادات التشغيلية والمعدات وتقليل التلف والهدر بنجاح.</li><li>تأكد من أن مكان العمل والمنطقة المحيطة نظيفة ومنظمة في جميع الأوقات.</li><li>أداء إجراءات الافتتاح والإغلاق بنجاح وفق المنفذ المعين</li><li>التعامل مع استفسارات الضيوف بمودة وكفاءة وتقرير شكاوى الضيوف والتعليقات إلى المشرفين.</li><li>الإبلاغ عن شكاوى الضيوف فوراً إلى المشرفين والتأكد من متابعة ذلك مع الضيف.</li><li>كن على معرفة بتشغيل نظام نقطة البيع الحالي بناءً على مستوى المسؤولية المدرب في القسم.</li><li>افهم وتلتزم بشكل صارم بالقواعد واللوائح المنصوص عليها في دليل سياسة الفندق والسياسة الخاصة بالحريق والنظافة والصحة والسلامة.</li><li>الحفاظ على علاقة جيدة وتعاون مع موظفي القسم المعين وداخل الفندق.</li><li>حضُر وشارك في جميع اجتماعات الموظفين والتدريبات القسمية وتدريبات الفندق المقررة.</li><li>القيام بمهام معقولة واستخدامات ثانوية كما يحددها رئيس القسم.</li><li>الاستجابة لأي تغييرات في القسم وفق ما تمليه إدارة الفندق.</li><li>المساعدة في إجراء جرد مجدول للمنتجات ومعدات التشغيل.</li><li>أداء أي واجبات ومسؤوليات أخرى معقولة كما يكلف.</li><li>إظهار دائماً موقف إيجابي ومتحفز وممارسة ضبط النفس.</li><li>الحفاظ على سجل ضيوف المطعم وتحديثه.</li><li>الحفاظ على دفتر حجوزات مقروء ومحدث.</li><li>تنسيق وطباعة قوائم مطاعم المطعم المعنية.</li><li>الحفاظ على اتصال ممتاز مع جميع الإدارات ذات الصلة مثل خدمات الضيوف والكونسيرج ، حجوزات المطعم، جميع مرافق F&B الأخرى، وتناول الطعام في الغرفة، وخدمة القاعات.</li><li>يمكن إضافة مسؤوليات ومهام إضافية في أي وقت وفقاً لاحتياجات العمل والفندق.</li></ul><p>القدرة على العمل والتواصل في بيئة متعددة الجنسيات</p><ul><li>اللغة المحلية: مهارات شفهية وكتابية ممتازة.</li><li>الإنجليزية: مهارات شفهية وكتابية ممتازة.</li><li>لغات إضافية أمر مفيد.</li></ul><p>الكفاءات:</p><ul><li>القدرة على العمل كجزء من فريق، والازدهار تحت الضغط في ظروف صعبة وتقديم حلول استباقية وعقلانية.</li><li>مهارات تواصل كتابية وشفوية ممتازة.</li><li>مهارات تنظيم وإدارة وقت ممتازة.</li><li>تطبق نهجاً مهنياً وسرياً وأخلاقياً في جميع الأوقات.</li><li>تعمل بطريقة آمنة وحكيمة ومنظمة.</li></ul><p>الكفاءات الفنية:</p><ul><li>المحو الأمين على الكمبيوتر بما يتناسب مع مجال التدريب: القدرة على تشغيل الكمبيوتر ومعدات المكتب.</li><li>الإتقان في Excel وWord مفيد.</li></ul><p><strong>الملف المرغوب للمرشح</strong></p>لتولي هذا المنصب يجب أن يتعهد المرشح بقيم Kempinski الأساسية، بالإضافة إلى ذلك يجب أن يكون بشكل خاص:<br>شغوف بالطعام والشراب<br>متمركز حول الناس<br>شغوف بالرفاهية الأوروبية<br>ريادي<br>مباشر<br>احساس بالمسؤولية<br>فريق العمل<br>مفكر تحليلي<br>مرن وموثوق<br>متسامح وذو ذهن متفتح<br>يعمل جيداً تحت الضغط<br>الخبرة:<br>لتعبئة المنصب، المطلوب ما يلي:<br>خبرة في دور خدمات F&B.

Company Description Calico Callers is a professional call center based in Egypt, supporting businesses of all sizes with flexible, high-quality inbound call services. The team focuses on natural, human conversations that build trust and drive conversion, acting as an extension of each client’s brand and goals. Services include trained agents for high-volume campaigns, customized scripts, and coverage that aligns with different time zones. Calico Callers emphasizes compliance, data privacy, and transparent reporting through detailed call logs. The company is dedicated to helping startups and growing businesses scale their customer communication efficiently and reliably.<br>Role Description The Inbound Sales Representative will handle incoming calls from prospective and existing customers, listen to their needs, and offer appropriate products or services that align with client goals. Day-to-day responsibilities include answering inquiries, qualifying leads, providing accurate information, processing orders, and ensuring a smooth customer experience throughout the sales cycle. The role involves maintaining detailed records of calls and outcomes, following client-specific scripts and guidelines, and collaborating with team members to meet individual and campaign targets. This is a full-time remote role, requiring reliable availability during assigned shifts and consistent adherence to performance and quality standards.<br>Qualifications<br> Strong Inside Sales skills, including lead qualification and closing sales in an inbound call environment. Excellent Communication abilities, with clear, professional, and empathetic verbal skills and active listening. Solid Customer Service capabilities, focusing on resolving inquiries, managing objections, and building long-term relationships. Experience with Order Processing and accurate data entry, ensuring correct documentation of orders and call details. Background in Account Management, including follow-ups, relationship maintenance, and support for repeat business. Comfort working remotely with reliable internet access, time management skills, and self-directed work habits. Familiarity with call center software, CRM tools, and basic computer applications (e.g., email, spreadsheets) is beneficial. Prior experience in sales, call centers, or customer-facing roles is preferred; fluency in English and other languages is an advantage.

Company Description Flairs Tech is a technology-driven Managed Services Provider (MSP) founded on innovation, talent, and excellence. With more than 1,000 professionals across five offices, the company supports over 100 global partners in software development, analytics, digital solutions, business operations, and customer experience. Flairs Tech collaborates closely with clients in North America, Europe, the Middle East, and Africa, working as an extension of their teams to improve processes and productivity. The organization emphasizes strong partnerships and relies on its people as a key driver of its success. Team members join a diverse, international environment focused on delivering high-quality outcomes.<br>Role Description The C1 English Travel Advisor (Sabre users only) role is a full-time hybrid position based in Qesm El Maadi, with some flexibility for working from home. The Travel Advisor will handle travel arrangements using the Sabre Global Distribution System (GDS), including booking flights, accommodations, and related services according to client preferences and policies. Day-to-day responsibilities include responding to customer inquiries, providing travel options and recommendations, modifying itineraries, and resolving booking issues to ensure a smooth travel experience. The role involves maintaining accurate records, adhering to corporate and agency procedures, and meeting service-level targets. The Travel Advisor is expected to contribute to high customer satisfaction, collaborate with team members, and communicate clearly and professionally in English.<br>Qualifications<br> Strong customer-facing skills, including Customer Service and Customer Satisfaction capabilities. Excellent Communication skills in English (C1 level), both spoken and written. Experience with Travel Arrangements, including booking, ticketing, and itinerary management. Background in a Travel Agency or travel operations environment, with practical Sabre GDS experience. Attention to detail, problem-solving abilities, and capacity to work effectively in a hybrid setup. Ability to manage time, prioritize tasks, and meet performance targets in a fast-paced setting. Comfort with using computer-based tools, CRM systems, and standard office applications. Prior experience in international customer support or corporate travel is an advantage.

Required Skills Component style guides Pixel-perfect ui implementation Typescript Responsive web design Css3Job Description Role Title: Frontend Software Engineer Role Type: Contractor Location: Remote Daily Work hours: 4 hours per day. Contract duration will be 3 -6 months depending on the project.*A candidate can choose to work part time that is 20hours a week or if available immediately, 40hours a week. Candidate has the flexibility to choose their work hours.<br>Rate: $30 - $50 per hour ( Depends on experience, Interview performance, etc)<br>The client is engaging expert Frontend Software Engineersto participate in a high-impact customer project, focusingon crafting exceptional user interfaces. In this role, you'llapply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and performthrough high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Leverage your ability to interpret detailed component style guidesand screenshots, delivering pixel-accurate, responsive webinterfaces that set new standards in usability and aesthetics. Strong communication skills are highly valued for effective collaborationand documentation.<br>Scope of Work<br>Interpret and translate component style guides and interface screenshots into precise, visually consistent UI deliverables. Implement pixel-perfect, responsive web components using modern technologies such as Typescript and CSS3. Ensure all UI elements adhere to established design systems and accessibility standards. Collaborate asynchronously through clear documentation and constructive feedback within a remote-first environment. Proactively identify, communicate, and resolve inconsistencies or ambiguities in design specifications. Optimize UI performance across devices, focusing on fast load times and smooth interactions. Contribute domain-specific expertise to guide the training and development of advanced AI models.<br>Preferred Qualifications<br>Minimum of 3 years of professional experience delivering high-quality front-end solutions. Proven proficiency with Typescript, CSS3, and responsive web design principles. Demonstrated success in building pixel-perfect interfaces from detailed visual references. Experience working with and extending component style guides and design systems. Strong English communication skills Self-motivated and capable of delivering autonomously within distributed project environments. Advanced degree (Master’s or PhD) in Computer Science or a related technical discipline is a plus.

Company Description Y THE BROKERS is the first certified brokerage in the real estate sector, offering clients a comprehensive range of property-related services. The company focuses on guiding clients toward sound, beneficial real estate decisions across buying and selling transactions. By integrating a full suite of real estate services with the expertise of seasoned agents, Y THE BROKERS aims to create a seamless and efficient experience for all clients. The team is committed to empowering individuals and organizations as they make their next move in the real estate market. Role Description The Property Consultant is a full-time, on-site role based in New Cairo. This role involves advising clients on suitable properties, conducting property viewings, and supporting them through the full buying and selling process. The Property Consultant will manage client inquiries, maintain regular communication, and provide market insights to help clients make informed decisions. Daily tasks include building and maintaining a portfolio of listings, negotiating offers, preparing basic documentation related to transactions, and collaborating with colleagues to deliver high-quality service. The role also requires staying up to date on local market trends and company offerings to ensure accurate and timely guidance. Qualifications Candidates should possess strong Consulting and Real Estate skills to advise clients on property options and market conditions. Candidates should possess excellent Communication and Customer Service skills to handle client interactions and maintain long-term relationships. Candidates should possess solid Sales skills to negotiate deals, close transactions, and meet performance targets. Candidates should have good organizational and time-management skills to handle multiple clients, properties, and deadlines efficiently. Candidates should be proficient in basic computer and CRM tools to manage client data and property listings. Previous experience in real estate or a related field is preferred, along with knowledge of the New Cairo property market. A relevant diploma or bachelor’s degree is beneficial, and fluency in English and Arabic is an advantage.

<p><h4>وصف الشركة</h4> <p>انضم إلى فندق عضو في شبكة Accor، التي تجمع مجموعتها أكثر من 45 علامة تجارية، 5,500 فندق، 10,000 مطعم ووجهات نمط الحياة. هنا، نؤمن بك وبما تقدمه للطاولة. هناك العديد من الفرص للتطوير والترقية. كل لإشارة، كل ابتسامة، كل إجراء يساهم في خلق تأثير إيجابي ولا يُنسى لعملائنا وزملائنا وأيضًا لكوكبنا. معًا، نتجسد رؤية الضيافة المسؤولة.</p> <p>اغتنم الفرصة لتصبح Heartist® ودع قلبك يقودك في هذا العالم حيث الحياة تنبض بسرعة.</p> <h4>وصف الوظيفة</h4> <p>مساعدة مدير قسم الطعام والشراب في ضمان وتخطيط خدمات ممتازة وغير منقطعة في المطاعم التي يقع تحت مسؤوليتها.<br> تنسيق الموظفين العاملين في المطعم.<br> تحديد الأعطال التقنية في الوحدات والتأكد من إصلاحها.<br> إجراء والتحكم في الاستعدادات في الفنادق.<br> التأكد من أن الاستعدادات خاصة بالليالي الخاصة والتحكم بالتحضيرات.<br> مساعدة مدير المطعم وتقديم معلومات عن كفاية المواد التشغيلية أثناء الخدمة.<br> توزيع العمل بين الموظفين.<br> التأكد من تنفيذ أنماط خدمة محددة في وحدات القسم.<br> التأكد من حماية وصيانة المواد القسمية.<br> التحكم وضمان ترتيب مخازن القسم.<br> إبلاغ مدير الغذاء والشراب بتفاصيل التعاون بين قسم الخدمة والمطبخ.<br> التأكد من أن التعليمات والإجراءات والمراسلة الداخلية المستلمة من مدير الغذاء والشراب تُبلّغ لموظفيه وتتبعها.<br> التأكد من أن القسم يعمل بنظام، بما يتوافق مع القواعد التشغيلية.<br> مراقبة العمل الذي يقوم به المشرفون والموظفون تحت مسؤوليته وإبلاغ مدير الغذاء والشراب عن أدائهم.<br> إعداد برامج التدريب لقسم الغذاء والشراب وتقديم تدريبات الموظفين في قسمه/ها.<br> حضور الاجتماعات والندوات التي تعزز المعرفة والمهارات المهنية.<br> أداء الوظيفة وفق الممارسات والمعايير التشغيلية التي حددها مدير الغذاء والشراب.</p> <p>للتنبؤ بأن جميع الأنشطة والمعدات المشتراة قد تؤثر على البيئة، الانضمام إلى جميع الأنشطة المنظمة لحماية التنوع الحيوي ومشاركة المسؤوليات الفردية لزيادة المعرفة البيئية وتنفيذ التدريبات اللازمة.<br> لتقليل استهلاك جميع المواد والمعدات المستخدمة (الورق، المطبوعة، الخ).<br> لتنفيذ التحذيرات والتدريبات القسمية اللازمة من أجل توفير الطاقة داخل المنشأة.<br> لمواصلة تنفيذ القرارات التي تم اتخاذها من أجل توفير الطاقة.<br> للتنبؤ بتأثيرات البيئة وكفاءة الطاقة على المعدات المشتراة.<br> لتنفيذ المسؤوليات من أجل التخلص من النفايات وجمعها بشكل صحيح، وتقليل التلوث البيئي والآثار الضارة على البيئة، وقيادة الفريق.<br> لضمان أن المواد الكيميائية تُنقل وتُنقل وتُستخدم بأمان وفقاً للقوانين، والسيطرة على التلوث الكيميائي وتقليله.<br> القيام بجميع المسؤوليات المتعلقة بنظام إدارة الجودة ونظام إدارة سلامة الغذاء المعمول به في المرافق.<br> القيام بجميع الواجبات الأخرى التي يكلف بها المدراء وإدارة الفندق غير المحددة في وصف الوظيفة.<br> القيام بجميع المسؤوليات المتعلقة بالحماية من الأمراض الوبائية والإجراءات الاستجابية المطبقة في مرافق F&B.</p> <h4>المؤهلات</h4> <p><strong>التعليم:</strong> على الأقل دبلوم مهني.<br> <strong>الخبرة:</strong> على الأقل 6 سنوات من الخبرة في الصناعة.<br> <strong>اللغة الأجنبية:</strong> إجادة جيدة للإنجليزية للتواصل الجيد والمتابعة في المعلومات الفنية في المجال المختص.<br> <strong>الدورات والتدريب:</strong> تدريب مهني وندوات.<br> <strong>معرفة الكمبيوتر:</strong> تطبيقات MS Office.<br> <strong>المهارات:</strong> معرفة بالمنتجات والخدمات في المجال المتعلق، وإتقان جيد للعمليات المرتبطة بأقسام أخرى. معرفة متقدمة ومراقبة الضيوف، الصناعة، وتطورات السوق. المتوقع أن يندمج، ينسّق ويدير العمليات المرتبطة بهذا الوحدة المهمة في المنشأة.</p> <h4>معلومات إضافية</h4> <p><strong>التعليم:</strong> على الأقل مدرسة ثانوية تقنية أو دبلوم مهني.<br> <strong>الخبرة:</strong> على الأقل 3 سنوات خبرة عملية مطلوبة للوظيفة.<br> <strong>اللغة الأجنبية:</strong> غير مطلوبة.<br> <strong>الدورات والتدريب:</strong> غير مطلوبة.<br> <strong>معرفة الكمبيوتر:</strong> غير مطلوبة.<br> <strong>المهارات:</strong> من المتوقع استخدام أدوات ومعدات أساسية مرتبطة بالوظيفة. إذا لزم الأمر، من المتوقع أن يمتلك شهادة في المجال المتعلق.</p></p><p></p>

Company Description Teleperformance Global Services is part of the wider Teleperformance network, a global leader in outsourced customer experience management. The company operates from multiple locations, including a presence in Kolkata, West Bengal, India, and supports clients across various industries. Teleperformance focuses on delivering high-quality customer support, technical assistance, and retention services. Team members benefit from structured training, performance-based growth opportunities, and exposure to international standards in customer experience. The organization values professionalism, integrity, and a strong commitment to client and customer satisfaction.<br>Role Description The Retention Agent C1 | Grads | Launching Account role is a full-time, on-site position based in New Cairo. In this role, the agent handles inbound and outbound customer interactions, focusing on maintaining and strengthening customer relationships and reducing churn. Daily tasks include understanding customer needs, addressing concerns, offering appropriate solutions or alternatives, and clearly explaining product or service benefits to encourage continued engagement. The agent documents all interactions accurately in the system, follows established scripts and retention procedures, and collaborates with team leaders to meet retention and quality targets. This position also involves participating in training sessions, providing feedback on customer issues, and consistently adhering to company policies and service standards.<br>Qualifications<br> <br>Strong customer service and relationship management skills, with the ability to handle retention conversations professionally and empathetically. Excellent communication skills in English (spoken and written), with clear articulation and active listening abilities. Good problem-solving and negotiation skills, including the capacity to identify customer needs and propose suitable solutions. Basic computer literacy and ability to work with CRM systems, call center tools, and standard office applications. Bachelor’s degree or equivalent education level, preferably in business, communications, or a related field. Ability to work on-site in New Cairo, adapt to shift-based schedules, and perform effectively in a fast-paced environment. Previous experience in customer support, sales, or retention roles in a contact center environment is an advantage. Commitment to confidentiality, adherence to company policies, and a strong focus on achieving performance and quality metrics.

Company Description Lyve is a community management platform and private social network that connects residents, real estate developers, and facility management in one unified, extensible solution. Founded in 2016, the company focuses on streamlining engagement between residents and management through a single, integrated user experience. Lyve’s platform is designed to work seamlessly with different providers and systems, supporting modern, connected communities. The company is growing quickly, backed by a strong and collaborative team committed to transforming the Proptech industry. Team members join a supportive environment that values innovation, ownership, and long-term impact. Role Description The Implementation & Support Specialist is a full-time role based in Heliopolis. In this role, you will lead the implementation of Lyve’s platform for new clients, including requirements gathering, configuration, testing, and user onboarding. You will provide ongoing technical and functional support, diagnose and resolve issues, and respond to client inquiries to maintain high customer satisfaction. Day-to-day responsibilities include coordinating with product and engineering teams, documenting client setups, preparing user guides or FAQs, and monitoring system usage to identify improvement opportunities. You will also help train customers, support platform integrations, and contribute feedback to enhance features and the overall user experience. Qualifications Candidates should possess strong Analytical Skills to interpret data, understand client requirements, and solve implementation and support-related challenges. Candidates should possess Software Implementation experience, including system configuration, testing, onboarding, and integration support. Candidates should possess a focus on Customer Satisfaction and Customer Service to build trust, manage expectations, and maintain long-term client relationships. Candidates should possess excellent Communication skills for collaborating with internal teams, training users, and providing clear written and verbal updates. Relevant qualifications include experience in Saa S or Proptech solutions, familiarity with CRM or ticketing systems, and a background in IT, Computer Science, Engineering, Business Administration, Management Information Systems or a related field. Ability to work in manage multiple client accounts, and prioritize tasks in a fast-growing environment. Detail-oriented, proactive, and comfortable with learning new technologies and continuously improving implementation and support processes.

About the Role We are seeking a highly organized and detail-oriented Project Coordinator to join our Regional Sales team. The ideal candidate will play a key role in coordinating sales operations, supporting project execution, managing customer documentation, and ensuring seamless communication between Sales, Project Delivery, Finance, Procurement, and customers. This role is critical to ensuring the smooth execution of projects from initiation through completion while maintaining accurate reporting and documentation throughout the project lifecycle. Key Responsibilities Sales Operations & Administration Prepare quotations, proposals, contracts, and sales-related documentation. Process sales orders and ensure the accuracy of customer information. Maintain CRM systems and sales databases with updated records. Coordinate with the Finance team regarding invoicing, payment follow-ups, and customer account status. Support tender and bid submission activities. Project Coordination Coordinate project initiation and facilitate smooth handover from Sales to Delivery teams. Track project milestones, timelines, deliverables, and dependencies. Follow up with internal stakeholders and customers on project progress. Maintain project schedules, trackers, and status reports. Escalate project delays, risks, and critical issues when required. Reporting & Documentation Prepare weekly and monthly management reports. Maintain project documentation, contracts, purchase orders, and change requests. Ensure all project files and records are accurate and up to date. Qualifications Education Bachelor's degree in Computer Science, Business Administration, Commerce, or a related field. Graduates from reputable universities are preferred. Certifications PMP Certification is a strong advantage. Experience3–5 years of overall professional experience. Minimum of 2 years of experience in a similar Project Coordination, Sales Administration, or PMO support role. Previous experience in IT, technology services, or project-based environments is highly preferred. Technical Skills Strong proficiency in Microsoft Office Suite, particularly Excel, Power Point, and Word. Experience using CRM systems. Strong reporting, documentation, and administrative skills. Basic understanding of IT concepts and project environments. Fluent English communication skills. Personal Competencies Excellent organizational and multitasking abilities. Strong communication and coordination skills. High attention to detail and ability to meet deadlines. Ability to work effectively with cross-functional teams. Strong problem-solving and follow-up capabilities.

Company Description Sai is the region’s leading AI Operating System, built to elevate customer interactions with intelligent, human-like support available 24/7. The platform manages millions of conversations across Phone, Whats App or Chat, and Web, achieving high resolution accuracy in Egyptian, Khaleeji, Emirati, and other dialects. Sai integrates seamlessly with existing enterprise tools such as Odoo, Microsoft Dynamics, and Zendesk, helping organizations modernize customer experience without disrupting current workflows. Headquartered in Cairo and Dubai, Sai is backed by Banque Misr and led by Forbes 30 Under 30 alumni committed to shaping the future of Enterprise CX.<br>Role Description As a Senior Frontend Developer at Sai, you will design, build, and optimize user-facing interfaces for our AI Operating System and related web applications. You will collaborate closely with product managers, designers, and backend engineers to translate requirements into performant, accessible, and visually polished frontends. Daily responsibilities include implementing responsive layouts, integrating frontend components with APIs, refining UX based on user feedback, and maintaining high code quality through testing and reviews. You will also mentor junior developers, contribute to technical decisions, and help evolve our frontend architecture and tooling. This is a full-time, on-site role based in Cairo, Egypt.<br>Qualifications<br> Strong Front-End Development skills, including modern Java Script (ES6+), HTML5, CSS3, and frameworks such as React, Vue, or Angular. Experience in Responsive Web Design and Web Development, ensuring cross-browser compatibility, performance optimization, and accessibility. Solid Software Development foundations, including version control (Git), testing practices, code review, and clean, maintainable code design. Understanding of Back-End Web Development concepts and API integration (REST/Graph QL) to collaborate effectively with backend teams. Previous experience building complex, data-rich web applications or dashboards for Saa S or enterprise products. Ability to work collaboratively in cross-functional teams and communicate clearly with technical and non-technical stakeholders. Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Experience in AI-driven products, customer experience platforms, or high-traffic web systems is a plus.

********* Must have IT sales background ***********<br>Job Summary:Responsible for driving revenue growth by managing strategic accounts, acquiring new clients, and expanding Quadra Tech’s portfolio within assigned markets. The role focuses on building long-term client relationships, identifying business opportunities, leading complex sales cycles, and achieving assigned sales targets. This position requires strong consultative selling skills, technical understanding of IT solutions, and the ability to manage high-value enterprise accounts.<br>Job Description:Achieve and exceed annual and quarterly sales targets. Develop and execute strategic account plans. Identify new business opportunities within existing and potential clients. Lead the full sales cycle from prospecting to closing deals. Prepare commercial proposals, tenders, and pricing strategies. Build and maintain strong, long-term client relationships. Act as the main point of contact for key accounts. Conduct regular business reviews with clients. Ensure high customer satisfaction and retention. Expand Quadra Tech’s footprint in government, enterprise, and private sectors. Identify cross-selling and upselling opportunities. Monitor market trends and competitor activities. Develop strong pipeline management and forecasting accuracy. Coordinate with technology vendors and partners. Negotiate pricing and commercial terms. Maintain strong relationships with key vendors (e.g., infrastructure, cybersecurity, software providers). Work closely with Presales, Technical, and Project teams to design tailored solutions. Coordinate with Finance for payment follow-ups and credit management. Provide regular sales reports and forecasts to management.<br>Qualifications:Bachelor’s degree in Business Administration, Engineering, Computer Science, or related field.7–10+ years of experience in IT sales or technology solutions sales. Proven track record of achieving high revenue targets. Experience handling enterprise and government accounts is preferred. Strong understanding of IT infrastructure, cybersecurity, networking, or enterprise solutions. Ability to understand technical proposals and translate them into business value. Excellent negotiation and closing skills. Strong communication and presentation skills. Strategic thinking and consultative selling approach. Strong financial and commercial awareness. Ability to manage large, complex deals. Leadership skills and ability to mentor junior sales team members. Results-driven and target-oriented. High level of professionalism. Strong relationship-building skills. Ability to work under pressure and meet deadlines.

Company Description TP Cairo EG is part of a global customer experience and business services provider that supports clients across a wide range of industries. The Cairo site focuses on delivering high-quality customer support through digital channels, including chat and email, for international brands. Team members work in a structured, professional environment with clear performance standards and training programs. The company encourages career development, skill building, and internal mobility. Employees are supported by team leaders and operational managers who help ensure service excellence and a positive workplace experience. Role Description This is a full-time, on-site Customer Service Chat role based in New Cairo. The role involves handling customer inquiries and issues through online chat in English, providing accurate information, troubleshooting common problems, and ensuring timely resolution. Team members will follow defined procedures, use internal systems and tools to document interactions, and escalate complex cases when required. The role includes adhering to quality and performance metrics, meeting response time targets, and maintaining a professional tone in all written communication. The position also requires collaboration with colleagues and supervisors, participation in ongoing training, and flexibility to work in rotating shifts as needed. Qualifications Strong English communication skills at B2 level or higher, with clear written expression and good reading comprehension. Customer service mindset, including patience, empathy, problem-solving ability, and a focus on customer satisfaction. Basic computer literacy and ability to learn new software tools, chat platforms, and ticketing systems quickly. Attention to detail and accuracy when typing, documenting cases, and following guidelines and scripts. Ability to work on-site in New Cairo, manage time effectively, and perform consistently in a fast-paced environment. Willingness to work in rotating shifts, including evenings, weekends, and holidays, as required by business needs. Previous experience in customer support, call centers, or chat-based service is an advantage but not mandatory. High school diploma or equivalent; post-secondary education is a plus.

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering high value, customized outsourcing solutions that help partners concentrate on their core business while better serving their own customers. With a strong emphasis on cultural understanding, global coverage, and industry best practices, ETISAL International tailors services to meet unique business needs. The company is committed to transparency, flexibility, integrity, and consistently enhancing management and operational standards. Its teams work with passion to provide first-class quality and to exceed client expectations through innovative approaches and advanced technologies.<br>Role Description The English Customer Support Agent – Voice & Non-Voice is a full-time, on-site position based in Cairo, Egypt. In this role, the agent will handle inbound and outbound customer interactions through phone calls, emails, chat, and other communication channels, providing accurate information and assistance. Daily tasks include resolving inquiries, troubleshooting issues, documenting interactions, and ensuring customer satisfaction in line with company policies and service-level agreements. The agent will collaborate with team members and other departments to escalate and follow up on complex cases, while maintaining professional and empathetic communication. The role also involves adhering to performance targets, participating in training, and contributing to the continuous improvement of support processes.<br>Qualifications<br>Strong customer-facing skills, including Customer Support and Customer Service, with a focus on building trust and maintaining Customer Satisfaction. Excellent Communication abilities in English (spoken and written) for handling both voice and non-voice channels. Ability to perform effective Troubleshooting, identify root causes, and provide clear, practical solutions. Previous experience in a call center, BPO, or customer-facing role is preferred. Comfort working in a fast-paced environment, with strong time management and multitasking skills. Proficiency in basic computer applications and CRM or ticketing systems is an advantage. High level of professionalism, patience, and resilience when dealing with diverse customers and scenarios.

Install, configure, and troubleshoot Windows operating systems and business applications. Manage user accounts, permissions, and group policies in Active Directory. Manage day-to-day operations of servers, networks, and storage systems. Track, manage, and audit all hardware and software assets (ITAM) across the organization. Execute qualification activities for infrastructure components per GXP and GAMP 5 standards. Respond to infrastructure incidents promptly, ensuring MTTR < 2 hours. Implement infrastructure security measures, network segmentation, and patch management. Ensure 100% completion of scheduled backups and participate in disaster recovery drills. Support network connectivity, printers, shared folders, and corporate applications. Monitor and maintain IT infrastructure, including servers and network devices. Perform routine system maintenance, updates, and patch management. Assist in backup and restore operations and verify backup success. Install and support endpoint security solutions (e.g., antivirus/EDR). Document incidents, solutions, and standard operating procedures (SOPs). Escalate complex technical issues to senior IT staff when required. Ensure compliance with IT security policies and company standards. Participate in IT projects, deployments, and infrastructure upgrades. Train and enable end-users on how to effectively utilize core business applications and office productivity tools (e.g., MS Office suite). Demonstrate proficiency in AI tools—specifically Microsoft Copilot Pro—and actively educate staff on leveraging AI features across Microsoft Office applications and Microsoft Teams to enhance overall workflow efficiency.<br>Qualifications, experience and skills required Bachelor’s degree in computer science, Information Technology, or a related field. Years of experience in IT Support or System Administration (2–4 years). Good knowledge of Windows 10/11 and Windows Server. Basic understanding of Active Directory, DNS, DHCP, and Group Policy. Basic networking knowledge (TCP/IP, VLANs, Routing, Switching). Familiarity with Microsoft 365 and Outlook. Experience with troubleshooting hardware, software, and printer issues. Basic knowledge of virtualization technologies (VMware/Hyper-V) is an advantage. Basic understanding of backup solutions and cybersecurity concepts is a plus. Strong problem-solving and analytical skills. Good communication skills and customer-oriented attitude. Ability to work independently and as part of a team. Good command of written and spoken English.

Sales Representative –Retail Job Title Sales Representative<br>Department Retail Operations / Sales<br>Reports ToStore Manager<br>Job Summary The Sales Representative is responsible for delivering an excellent customer shopping experience, achieving sales targets, promoting fashion products, and maintaining store standards. The role requires strong customer service skills, product knowledge, and the ability to build customer loyalty while contributing to the overall success of the store.<br>Key Responsibilities Sales & Customer Service Welcome and assist customers in a professional and friendly manner. Identify customer needs and recommend suitable products and outfits. Achieve individual and store sales targets. Promote new collections, seasonal items, and ongoing promotions. Up sell and cross-sell products to maximize sales opportunities. Build and maintain positive customer relationships to encourage repeat business. Handle customer inquiries, concerns, and complaints professionally. Store Operations Ensure merchandise is properly displayed according to visual merchandising standards. Replenish stock on the sales floor and maintain product availability. Assist in receiving, tagging, and organizing new merchandise. Monitor stock levels and report shortages to management. Maintain cleanliness, organization, and overall appearance of the store. Participate in inventory counts and stock audits as required. Product Knowledge Stay updated on product features, fabric types, sizing, styling, and fashion trends. Provide accurate product information and styling advice to customers. Demonstrate knowledge of current collections and promotional campaigns. Cash Handling & POS Operations Process sales transactions accurately using the Point-of-Sale (POS) system. Handle cash, card, and other payment methods according to company procedures. Support exchange and return transactions in line with company policies. Qualifications Bachelor's Degree is required (Business Administration, Marketing, Commerce, or any relevant field is preferred). Fresh graduates are welcome to apply. Previous experience in retail sales, fashion retail, or customer service is preferred. Good command of English (preferred). Basic computer and POS system skills. Skills & Competencies Strong sales and customer service skills. Excellent communication and interpersonal abilities. Passion for fashion and retail trends. Ability to work in a fast-paced retail environment. Teamwork and collaboration. Problem-solving and conflict-resolution skills. Professional appearance and attitude. How to apply:Send your CV to: Hr@bowline-co.comor Whatsapp: 01098446637

Functional Consultant - Microsoft Dynamics 365 For Finance Sales, and Operations (Finance / Sales / HR / Supply Chain) An esteemed Enterprise Solutions Consultation Firm, recognized as a Microsoft Business Solutions Partner and situated in Saudi Arabia, is currently in search of a highly experienced, full-time Dynamics 365 Consultant. The firm specializes in Microsoft Dynamics Solutions, and the successful candidate will be expected to serve as a Functional Consultant for Microsoft Dynamics 365 for Finance and Operations, demonstrating a hands-on approach to their duties. This role is a proactive, experience-oriented position that requires the candidate to actively participate in client implementation projects. The successful candidate will be initially based in Egypt, with the expectation of traveling to the Kingdom of Saudi Arabia as necessitated by project commitments.<br>Job Description:Responsible for the implementation of Any of Microsoft Dynamics 365 modules Finance / Sales / HRM / Supply Chain modules in the various company’s projects within the planned schedule. Following and achieving his learning plans and the required learning readiness and certification objectives on time. Responsible for high-quality deliverables to customers (documents, process testing, training, etc.) as per the company standards. Executing R&D plans that meet the company's strategy and succeeding to achieve its goals. Performing pre-sales activities for his subject matter (demos, proof of concepts, etc.)<br>Job Requirements Personality & Soft Skills Requirements:A highly ethical & disciplined personality. Superior people skills, team-oriented and very personable. Ability to build, inspire and work in teams. Very good English is written and spoken. Proven experience & knowledge in any of D365 modules Finance, Sales, HRM, and Supply Chain modules & consultancy skills such as (business processes, business analysis, fit/gap analysis and etc.) Excellent computer skills (Project, Visio, Power Point, Word, Excel, etc.). Excellent communication, presentation and documentation skills. An enthusiastic fast learner. Education & Work Experience:A Bachelor's degree in Engineering, Business or Information Systems. ERP working experience of 3-6 years in Microsoft Dynamics AX/365 Finance AND/OR HRM Modules. Microsoft Dynamics 365 for Finance & Operations Certified.

Purpose of the Role<br>We are seeking an experienced and highly skilled Senior Software Quality Control Engineer to lead quality assurance efforts and ensure the reliability, performance, and quality of our software products within an Agile/Scrum environment. The Senior QC Engineer will drive testing strategies, mentor junior QC team members, actively participate in sprint ceremonies, and collaborate with cross- functional teams to enforce quality standards throughout the software development lifecycle (SDLC).<br>Required Qualifications<br>Bachelor’s degree in computer science, Software Engineering, Information Technology, or a related field.5+ years of experience in Software Quality Control or Quality Assurance, with at least 2 years in a senior or lead role. Strong understanding of Agile methodology and Scrum framework (sprint cycles, ceremonies, artifacts, and roles). Proven experience leading QC efforts within Scrum teams and driving quality across multiple projects. Expert-level proficiency in test management and defect tracking tools (Azure Dev Ops, Jira, or similar). Strong experience with manual testing techniques (black-box, white-box, boundary value, equivalence partitioning, decision tables). Proficiency in API testing tools (Postman, Swagger, or similar). Deep understanding of the Software Development Lifecycle (SDLC) and Software Testing Lifecycle (STLC). Experience with test automation tools and frameworks (Selenium, Cypress, Playwright, or similar). Familiarity with CI/CD pipelines and Dev Ops practices. Strong analytical thinking, leadership skills, attention to detail, and problem-solving abilities. Excellent communication skills in English (written and verbal) with the ability to present quality reports to stakeholders. Experience in mentoring and coaching junior team members. Familiar with different AI models, able to utilize them wisely for productivity increasing.<br>Preferred Skills<br>ISTQB Advanced Level certification (Test Analyst or Test Manager). Certified Scrum Professional (CSP) or SAFe certification. Experience with performance testing tools (JMeter, K6, Gatling, or similar). Experience with security testing fundamentals (OWASP Top 10). Knowledge of version control systems (Git) and branching strategies. Experience with database testing and SQL queries. Familiarity with containerization (Docker) and cloud platforms (Azure, AWS). Languages English-Professional (written and spoken). Arabic

Company Description TP Group, known for nearly 47 years as Teleperformance, is a global leader in digital business services. In response to the AI era and evolving customer expectations, the company has transformed to become sharper, more modern, and deeply focused on empathetic interactions. Under the TP brand, the organization continues to innovate while maintaining its strong foundation in customer experience management. TP is committed to building future-proof solutions that support clients and their customers throughout their digital journeys. Team members join a company that values adaptability, intelligence, and human connection. Role Description This is a full-time, on-site Call Center Representative role based in Cairo, Egypt. In this position, the representative handles inbound and outbound customer calls, responds to inquiries, and provides accurate information about products and services. Daily tasks include resolving issues, documenting interactions in the system, and following established procedures and scripts while maintaining a professional and courteous tone. The representative is expected to meet performance targets related to call quality, handling time, and customer satisfaction, while collaborating with team members and supervisors when escalations or complex situations arise. The role requires adherence to company policies, participation in ongoing training, and consistent focus on delivering a positive customer experience. Qualifications Strong customer-facing skills, including experience in customer service, customer support, and maintaining high customer satisfaction. Well-developed interpersonal skills, with the ability to communicate clearly, listen actively, and manage challenging conversations. Basic to intermediate computer literacy, including the ability to navigate call center software, CRM tools, and standard office applications. Proficiency in spoken and written English; additional language skills are a plus. Ability to work on-site in Cairo, Egypt, with flexibility to work shifts, weekends, and holidays as needed. Strong problem-solving abilities, attention to detail, and reliability in meeting performance and attendance expectations. Previous experience as a Call Center Representative or in a similar customer contact role is preferred but not mandatory. High school diploma or equivalent; further education in business, communication, or related fields is an advantage.

Company Description ETISAL International Group is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, dedicated to delivering high-value, innovative customer service solutions. The company specializes in customized outsourcing services that meet each client’s unique business needs, allowing them to focus on their core operations. With global coverage and a strong understanding of diverse cultures, ETISAL International applies industry best practices and advanced technologies across various sectors. The organization places strong emphasis on quality, transparency, flexibility, integrity, and a passion for service. ETISAL International is committed to continuously enhancing its management and operational standards to exceed client expectations.<br>Role Description The Bilingual Customer Care Agent is a full-time, hybrid role based in Cairo, with a combination of on-site work and some work-from-home flexibility. The agent will handle inbound and outbound customer interactions, respond to inquiries, resolve issues, and provide accurate information and guidance in two languages. Day-to-day tasks include documenting customer interactions, updating records in the system, following established procedures, and escalating complex cases when needed. The role involves collaborating with team members and supervisors to meet service-level targets, maintain high customer satisfaction, and adhere to company policies. The agent is expected to represent ETISAL International professionally and uphold its commitment to quality and customer-centric service.<br>Qualifications<br> Ability to communicate fluently in two languages (including strong spoken and written skills in English and Arabic). Customer service skills, including active listening, problem-solving, and conflict resolution. Basic computer literacy and proficiency in using CRM systems, contact center tools, and standard office software. Strong interpersonal skills, including empathy, patience, and a professional phone and online etiquette. Time management and organizational skills to handle multiple inquiries and tasks efficiently. Previous experience in customer support, call centers, or BPO environments is an advantage. Ability to work in a hybrid setup in Cairo and adapt to rotating shifts if required. High school diploma or equivalent; post-secondary education in business, communications, or related fields is a plus.

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering high-value, customized, and innovative outsourcing solutions that address each client’s unique business needs. With global coverage and a strong understanding of diverse cultures and industry best practices, ETISAL International supports partners in better serving their own customers. The company emphasizes quality, transparency, flexibility, integrity, and a commitment to human capital while continuously enhancing management and operational standards. Its goal is to exceed client expectations through consultative services and state-of-the-art technologies.<br>Role Description The Client Support Agent – English Speakers is a full-time, on-site role based in Cairo, Egypt. The person in this role responds to customer inquiries in English via phone, email, chat, or other channels, providing accurate information, guidance, and problem resolution. Daily tasks include handling service requests, documenting interactions in the system, following established procedures, and escalating complex issues when necessary. The Client Support Agent is expected to maintain a professional tone, meet performance and quality targets, and contribute to a positive customer experience. Collaboration with supervisors and team members to share updates, feedback, and best practices is also part of the role.<br>Qualifications<br> Strong command of spoken and written English, with clear and professional communication skills. Customer service skills, including active listening, empathy, problem solving, and conflict resolution. Basic computer literacy and ability to work with CRM systems, call center tools, and standard office applications. Time management and organizational skills to handle multiple inquiries and meet performance targets. Ability to work on-site in Cairo, Egypt, in rotating shifts as required by business needs. Previous experience in customer support, call centers, or BPO environments is an advantage. High school diploma or equivalent; post-secondary education in business, communication, or related fields is a plus. Commitment to teamwork, integrity, and delivering high-quality service to customers and partners.