وظائف بواب

<p><h4>Position summary</h4> <p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.<br> <strong>Related work experience:</strong> No related work experience.<br> <strong>Supervisory experience:</strong> No supervisory experience.<br> <strong>License or certification:</strong> None</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary<\/h4>\n<p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.<\/p>\n<p>No matter what position you are in, there are a few things that are critical to success \u2013 creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.<\/p>\n<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.<\/p>\n<h4>Preferred qualifications<\/h4>\n<p><strong>Education:<\/strong> No high school diploma or G.E.D. equivalent.<\/p>\n<p><strong>Related work experience:<\/strong> No related work experience.<\/p>\n<p><strong>Supervisory experience:<\/strong> No supervisory experience.<\/p>\n<p><strong>License or certification:<\/strong> None<\/p>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.<\/p>\n<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott.<\/p>\n<p>Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.<\/p>\n<p>In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>

A resident guard from the governorates is required for a villa in October, holding a private license to meet the villa's needs.

Manages MSF (Médecins Sans Frontières) project in Greater Cairo administering partnership-based clinics that offer a comprehensive package of care. This package includes medical and psychological care, social support (referrals), and physical therapy. Each patient receives a personalized treatment plan. A strong community aspect has also been developed, with mental health services provided at the local community level. • Monitoring and patrolling MSF headquarters building and directing people to the reception desk, communicating with management to allow visitor access for relevant persons. • Monitoring MSF buildings and the perimeter fence through regular patrols. Remain on duty until another guard arrives to take over, never leave post unattended. • Organizing vehicle movement within the building and directing entry and exit. • Verifying that doors and windows are closed, lights are off when people leave the building. Confirm that security lights are functioning properly and report any potential issues to the direct supervisor. • Keeping the area inside MSF buildings clean and tidy (e.g., empty trash bins, cleaning routes, etc.). • Maintaining the security guard flashlight and other lighting equipment, replacing used batteries, and keeping a sufficient supply of backup batteries. Keeping communication devices (radios) in working condition and providing batteries. • Supervising diesel/petrol reservoir levels and providing the spare fuel canister(s). Ensuring generators and water pumps operate correctly (start/stop, running hours and maintenance logs) and proper use of fire extinguishers (know their locations). • Informing the direct supervisor of the arrival of any materials before unloading and assisting MSF staff in carrying heavy items if necessary. • Providing assistance—when needed—to drivers or suppliers in loading and unloading goods. • Managing queues and organizing patient flow at the entrance and registration area and waiting areas. • Providing basic directions to patients and visitors about where to go inside the clinic. • Monitoring waiting areas to prevent overcrowding and maintain order, and work to calm any potential tension or disturbance. • Supporting privacy and confidentiality by preventing unauthorized persons from entering consultation or treatment areas. • Monitoring for security incidents, conflicts, suspicious behaviors, or safety concerns and reporting them to supervisors. • Assisting in emergencies, such as evacuations or directing emergency vehicles. Competencies: • Respecting and accepting MSF’s medical principles and values. • Behavioral flexibility • Stress management • Results and quality orientation • Service orientation <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 3</li><li>Shift system: morning and evening</li><li>Welcomes people with disabilities (mild mobility impairment)</li><li>Benefits: health insurance, social security, transport allowance, overtime</li></ul>

Electro-Mechanical Technician (PLC & Automation Technician) Requirements:- 2 to 4 years of experience in electrical and control fault maintenance.- Practical experience in: PLC. Servo Drives. Servo Motors. Control and measurement circuits. Troubleshooting faults. Fault analysis and repair as quickly as possible. Experience in maintenance and operation of production equipment in factories, preferably in: Glass forming machines (IS Machines). Furnace. Batch House. Conveyors and raw material handling equipment. Equipment for hot end area. - Preference for those with prior experience in glass packaging factories. <strong>Additional details</strong> <ul> <li>Number of vacancies: 1</li> <li>Shift system: Morning shifts only</li> <li>Benefits: Medical insurance, social security, transportation allowance, meals, housing, overtime</li> </ul>

• Evaluating daily operations in the mall through constant follow-up and visits to ensure that all tenants are operating smoothly according to operations standards with no irregularities. • Report all issues related to Customer Service, Maintenance, House Keeping, Security, and Safety to Management to be resolved immediately according to internal standards. • Report incidents for discussion with the Operations Manager through constant visits to all zones in the mall. • Follow up on work progress through Traffic on the units and the corridors of the mall and make daily memos, penalties, and periodical weekly, and monthly reports. • Constant coordination and participation in the implementation of the plans for promotional activities and annual festivals at the mall • Establishes internal operational systems, policies, and procedures for quality assurance, customer service, and food safety. • Prompt payment -review outsourced utility bills vs. contracts terms and operations KPIs to comply with the received services to avoid any operational problems. • Develop work plans, objectives, and goals for assigned areas.<p><strong>Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning and Evening</li><li>Benefits: Health insurance, Social insurance, Overtime</li></ul>

✅ Minimum 2–3 years of hands-on experience as a Social Media Specialist.✅ Previous experience in the furniture, manufacturing, or home décor industry is preferred.✅ Proven experience working on-site as part of an in-house marketing team.✅ Strong skills in content planning, social media management, campaign execution, and performance analysis.✅ Ability to create creative content ideas and coordinate product photography and video shoots.✅ Good knowledge of Meta Business Suite and paid advertising campaigns.✅ Ability to write engaging Arabic and English captions<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning shifts only</li><li>Benefits: Health insurance, social insurance, housing, overtime</li></ul>

✅ Minimum 2–3 years of hands-on experience as a Social Media Specialist.✅ Previous experience in the furniture, manufacturing, or home décor industry is preferred.✅ Proven experience working on-site as part of an in-house marketing team.✅ Strong skills in content planning, social media management, campaign execution, and performance analysis.✅ Ability to create creative content ideas and coordinate product photography and video shoots.✅ Good knowledge of Meta Business Suite and paid advertising campaigns.✅ Ability to write engaging Arabic and English captions<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: morning only</li><li>Benefits: health insurance, social security, housing, overtime</li></ul>

<p>The Housekeeper/Office Cleaner is responsible for maintaining the cleanliness, hygiene, organization, and overall appearance of the office. The role includes daily, weekly, and monthly cleaning activities while ensuring the safe use and storage of cleaning materials and compliance with occupational health and safety procedures.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>Daily Cleaning Duties</p><ul><li>Sweep, vacuum, and mop all office floors using appropriate cleaning materials. Pay particular attention to corners, wall edges, and difficult-to-reach areas.</li><li>Remove dust from windows, ceilings, furniture, and office surfaces.</li><li>Clean and disinfect desks, tables, cabinets, shelves, chairs, couches, and other furniture.</li><li>Clean and disinfect frequently touched items, including door handles, telephones, and keyboards.</li><li>Carefully clean computer screens, printers, photocopiers, fax machines, and other office equipment using suitable materials.</li><li>Empty waste bins and remove paper and other office waste. Replace garbage bags and transfer waste to the designated disposal area.</li><li>Clean and disinfect toilets, washbasins, mirrors, walls, and other sanitary facilities. Refill soap, tissue paper, paper towels, and other restroom supplies.</li><li>Clean exterior doors and polish office signs.</li><li>Maintain the cleanliness of both public and private office areas.</li><li>Arrange furniture and organize office spaces when required.</li><li>Report any cleaning, maintenance, equipment, or supply-related problems to the supervisor.</li></ul><p>Weekly Cleaning Duties</p><ul><li>Clean and disinfect doors, windows, door thresholds, and interior and exterior glass.</li><li>Conduct deep cleaning of floors, toilets, chairs, couches, and curtains. Use steam-cleaning equipment and suitable disinfectants when required.</li></ul><p>Monthly Cleaning Duties</p><ul><li>Support or coordinate pest and rodent-control activities using approved products that are safe for people.</li><li>Participate in scheduled deep-cleaning activities as instructed.</li><li>Record working hours and completed services on the required attendance or timesheet.</li></ul><p>Safety and General Responsibilities</p><ul><li>Use vacuum cleaners, floor mops, steam cleaners, and other cleaning equipment properly.</li><li>Use cleaning chemicals and disinfectants safely and according to instructions.</li><li>Store cleaning materials and chemicals securely.</li><li>Wear appropriate personal protective equipment, including gloves and masks when required.</li><li>Respond appropriately to urgent cleaning incidents, spills, or hygiene issues.</li><li>Follow management instructions and complete assigned tasks within the required schedule.</li><li>Inform the supervisor about additional supplies, repairs, or cleaning requirements.</li><li>Cooperate with colleagues to maintain service quality and workplace cleanliness.</li><li>Protect the confidentiality and privacy of any information observed while working inside the office.</li><li>Perform any other cleaning-related duties assigned by the supervisor.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Ability to read and follow basic cleaning and safety instructions.</li><li>Previous experience as an office cleaner, housekeeper, janitor, or facility cleaner is preferred.</li><li>Knowledge of cleaning materials, disinfectants, and cleaning equipment.</li><li>Understanding of safe chemical handling and storage procedures.</li><li>Awareness of occupational health, hygiene, and workplace safety requirements.</li><li>Ability to perform physical cleaning duties, including standing, bending, lifting light items, and moving furniture when required.</li><li>Ability to work independently and complete tasks according to schedule.</li><li>Strong attention to cleanliness and detail.</li><li>Honest, reliable, punctual, and respectful.</li><li>Ability to maintain confidentiality and behave discreetly inside the workplace.</li><li>Good communication and cooperation skills.</li><li>Willingness to wear the required uniform and personal protective equipment.</li><li>Flexibility to perform weekly deep-cleaning duties during weekends when required.</li><li>Ability to respond quickly to urgent cleaning or hygiene situations.</li></ul>

<p>THE POSITION To oversee and direct all aspects of Guest Relations to maximize guest satisfaction. KEY ROLES &amp; RESPONSIBILITIES Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure Ensure all members consistently receive all benefits, and repeat guests and other VIP s receive special recognition and service Meet and greet VIP guests personally Liaise closely with Concierge and Butler for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations. Prepare compendiums prior guest arrival and check-into system if necessary Maintain close contact with Airport Concierge for new arrivals and departures Update and maintain repeat guest history system Promote Inter-Hotel sales and in-house facilities Send prepared welcome cards and amenities to room prior to guest arrival Attend to special requests by guests Handle guest complaints and refer them as necessary, follow up on corrective action Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests Prepare requisitions for amenities on a timely basis Performs related duties and special projects assigned</p><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications:</h3> Associate degree or diploma in Hotel Management, Hospitality, or equivalent professional qualification Minimum 2 years of professional experience in Guest Relations, Front Desk Operations, or Customer Service roles within a hospitality environment Fluent English language proficiency (written and verbal). Excellent interpersonal and communication skills with the ability to engage diverse guests and colleagues Strong organizational and time management abilities with meticulous attention to detail Demonstrated ability to manage stress effectively and remain resilient in fast-paced environments Proven team collaboration skills and a genuine commitment to supporting colleagues Professional presentation standards and impeccable personal grooming habits Proficiency with hotel property management systems and basic computer applications <h3>Preferred Qualifications:</h3> Experience with Opera property management system or similar hospitality software Certification in hospitality customer service or guest relations Experience in a luxury or upscale hotel environment Demonstrated initiative in creating personalized guest experiences and identifying service opportunities Strong conflict resolution and problem-solving capabilities Cultural awareness and sensitivity in a multicultural workplace setting

<p>Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure</p><p>Ensure all members consistently receive all benefits, and repeat guests and other VIP s receive special recognition and service</p><p>Meet and greet VIP guests personally</p><p>Liaise closely with Concierge and Butler for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations.</p><p>Prepare compendiums prior guest arrival and check-into system if necessary</p><p>Maintain close contact with Airport Concierge for new arrivals and departures</p><p>Update and maintain repeat guest history system</p><p>Promote Inter-Hotel sales and in-house facilities</p><p>Send prepared welcome cards and amenities to room prior to guest arrival</p><p>Attend to special requests by guests</p><p>Handle guest complaints and refer them as necessary, follow up on corrective action</p><p>Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests</p><p>Prepare requisitions for amenities on a timely basis</p><p>Performs related duties and special projects assigned</p><p><strong>Desired Candidate Profile</strong></p><p>Associate degree or diploma in Hotel Management, Hospitality, or equivalent professional qualification</p><p>Minimum 2 years of professional experience in Guest Relations, Front Desk Operations, or Customer Service roles within a hospitality environment</p><p>Fluent English language proficiency (written and verbal).</p><p>Excellent interpersonal and communication skills with the ability to engage diverse guests and colleagues</p><p>Strong organizational and time management abilities with meticulous attention to detail</p><p>Demonstrated ability to manage stress effectively and remain resilient in fast-paced environments</p><p>Proven team collaboration skills and a genuine commitment to supporting colleagues</p><p>Professional presentation standards and impeccable personal grooming habits</p><p>Proficiency with hotel property management systems and basic computer applications</p><p>Experience with Opera property management system or similar hospitality software</p><p>Certification in hospitality customer service or guest relations</p><p>Experience in a luxury or upscale hotel environment</p><p>Demonstrated initiative in creating personalized guest experiences and identifying service opportunities</p><p>Strong conflict resolution and problem-solving capabilities</p><p>Cultural awareness and sensitivity in a multicultural workplace setting</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p><strong>THE POSITION</strong></p><br><p>To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.</p><br><p><strong>KEY ROLES &amp; RESPONSIBILITIES</strong></p><br><ul><li>Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure</li><li>Ensure all members consistently receive all benefits, and repeat guests and other&nbsp;VIP’s receive special recognition and service</li><li>Meet and greet VIP guests personally</li><li>Liaise closely with Concierge and&nbsp;Butler&nbsp;for Hotel events, restaurant promotions, Limousine requirements and special&nbsp;VIP&nbsp;requests or preparations.</li><li>Prepare compendiums prior guest arrival and check-into system if necessary</li><li>Maintain close contact with Airport Concierge for new arrivals and departures</li><li>Update and maintain repeat guest history system</li><li>Promote Inter-Hotel sales and in-house facilities</li><li>Send prepared welcome cards and amenities to room prior to guest arrival</li><li>Attend to special requests by guests</li><li>Handle guest complaints and refer them as necessary, follow up on corrective action</li><li>Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special&nbsp;requests</li><li>Prepare requisitions for amenities on a timely basis</li><li>Performs related duties and special projects assigned</li></ul><br>Qualifications<br><br><p>**Required Qualifications:**</p><br><ul><li>Associate degree or diploma in Hotel Management, Hospitality, or equivalent professional qualification</li><li>Minimum 2 years of professional experience in Guest Relations, Front Desk Operations, or Customer Service roles within a hospitality environment</li><li><strong>Fluent English language proficiency (written and verbal).&nbsp;</strong></li><li>Excellent interpersonal and communication skills with the ability to engage diverse guests and colleagues</li><li>Strong organizational and time management abilities with meticulous attention to detail</li><li>Demonstrated ability to manage stress effectively and remain resilient in fast-paced environments</li><li>Proven team collaboration skills and a genuine commitment to supporting colleagues</li><li>Professional presentation standards and impeccable personal grooming habits</li><li>Proficiency with hotel property management systems and basic computer applications</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Experience with Opera property management system or similar hospitality software</li><li>Certification in hospitality customer service or guest relations</li><li>Experience in a luxury or upscale hotel environment</li><li>Demonstrated initiative in creating personalized guest experiences and identifying service opportunities</li><li>Strong conflict resolution and problem-solving capabilities</li><li>Cultural awareness and sensitivity in a multicultural workplace setting</li></ul><br>Additional Information<br><br><p>experience is an asset<br>Prior experience working with Opera or a related system<br>Fluency in English<br>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>The position</h4> <p>To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.</p> <h4>Key roles & responsibilities</h4> <ul> <li>Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure</li> <li>Ensure all members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service</li> <li>Meet and greet VIP guests personally</li> <li>Liaise closely with Concierge and Butler for hotel events, restaurant promotions, limousine requirements and special VIP requests or preparations</li> <li>Prepare compendiums prior guest arrival and check-into system if necessary</li> <li>Maintain close contact with Airport Concierge for new arrivals and departures</li> <li>Update and maintain repeat guest history system</li> <li>Promote inter-hotel sales and in-house facilities</li> <li>Send prepared welcome cards and amenities to room prior to guest arrival</li> <li>Attend to special requests by guests</li> <li>Handle guest complaints and refer them as necessary, follow up on corrective action</li> <li>Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests</li> <li>Prepare requisitions for amenities on a timely basis</li> <li>Perform related duties and special projects assigned</li> </ul> <h4>Qualifications</h4> <p><strong>Required qualifications:</strong></p> <ul> <li>Associate degree or diploma in Hotel Management, Hospitality, or equivalent professional qualification</li> <li>Minimum 2 years of professional experience in Guest Relations, Front Desk Operations, or Customer Service roles within a hospitality environment</li> <li>Fluent English language proficiency (written and verbal)</li> <li>Excellent interpersonal and communication skills with the ability to engage diverse guests and colleagues</li> <li>Strong organizational and time management abilities with meticulous attention to detail</li> <li>Demonstrated ability to manage stress effectively and remain resilient in fast-paced environments</li> <li>Proven team collaboration skills and a genuine commitment to supporting colleagues</li> <li>Professional presentation standards and impeccable personal grooming habits</li> <li>Proficiency with hotel property management systems and basic computer applications</li> </ul> <p><strong>Preferred qualifications:</strong></p> <ul> <li>Experience with Opera property management system or similar hospitality software</li> <li>Certification in hospitality customer service or guest relations</li> <li>Experience in a luxury or upscale hotel environment</li> <li>Demonstrated initiative in creating personalized guest experiences and identifying service opportunities</li> <li>Strong conflict resolution and problem-solving capabilities</li> <li>Cultural awareness and sensitivity in a multicultural workplace setting</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Fluency in English</li> </ul> <h4>Your team and working environment</h4> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><strong>Company Information</strong></p><p>We are a regional assistance company with an international footprint, supporting travelers and clients worldwide through a global network of partners and service providers. With offices across multiple regions, we provide 24/7 travel, medical, and concierge assistance services to customers during times of need.</p><p>&nbsp;</p><p>We are looking for an in-house <strong>doctor</strong> to join our medical team who will report to our Medical Director.</p><p>&nbsp;</p><p>Your job will be to review and assess medical cases, ensuring treatment plans are medically justified, and supporting operational teams in handling medical claims and patient cases. The ideal candidate will play a critical role in cost control, quality assurance, and medical decision-making within a fast-paced environment.</p><p>&nbsp;</p><h3><strong>Key Responsibilities:</strong></h3><ul><li><p>Assess medical reports for day-care and in-patient cases, ensuring treatment plans are medically justified and aligned with best practices.</p></li><li><p>Review the course of treatment and escalate questionable or unclear cases to the Medical Director for further validation.</p></li><li><p>Support coordinators and supervisors in evaluating medical cases and rejecting medically unjustified procedures or treatments.</p></li><li><p>Monitor case-related medical expenses against expected cost benchmarks and identify potential cases of medical fraud or overutilization.</p></li><li><p>Conduct medical discussions with healthcare providers regarding ongoing cases and document medical findings, including preparing medical reports when required.</p></li><li><p>Provide 24/7 medical support and guidance to coordinators regarding in-patient cases and claims.</p></li><li><p>Assist company management with medical-related inquiries from clients and participate in client meetings when needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Medical Doctor (MBBS degree / MD degree)</p></li><li><p>Minimum 5 years’ experience in healthcare industry</p></li><li><p>Hospital experience is mandatory</p></li><li><p>Insurance industry experience is a plus</p></li><li><p>Fluency in English and Arabic</p></li><li><p>Excellent communication skills.</p></li><li><p>Full working knowledge of MS Office</p></li></ul><p></p>

<p>Four Seasons Hotel Alexandria is looking for a Concierge Agent who can respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons policies.</p><p>What You Will Do</p><ol><li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.</li><li>Processes packages, faxes, messages, and mail, which may be either outgoing or incoming in an accurate and timely manner.</li><li>Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</li><li>Works harmoniously and professionally with co-workers and supervisors.</li><li>Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.</li><li>Stores and retrieves guest luggage and packages.</li><li>Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing.</li><li>Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Bell stand, Business Center, and lobby coverage.</li><li>Provide basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.</li></ol><p><strong>Desired Candidate Profile</strong></p><p>What You Will Bring</p><ol><li>Reading, writing and oral proficiency in the English language.</li><li>Fluency in a language other than English strongly preferred.</li></ol>

<p><strong>Company Information</strong></p><p>We are a regional assistance company with an international footprint, supporting travelers and clients worldwide through a global network of partners and service providers. With offices across multiple regions, we provide 24/7 travel, medical, and concierge assistance services to customers during times of need.</p><p>&nbsp;</p><p>We are looking for an in-house <strong>doctor</strong> to join our medical team who will report to our Medical Director.</p><p>&nbsp;</p><p>Your job will be to review and assess medical cases, ensuring treatment plans are medically justified, and supporting operational teams in handling medical claims and patient cases. The ideal candidate will play a critical role in cost control, quality assurance, and medical decision-making within a fast-paced environment.</p><p>&nbsp;</p><h3><strong>Key Responsibilities:</strong></h3><ul><li><p>Assess medical reports for day-care and in-patient cases, ensuring treatment plans are medically justified and aligned with best practices.</p></li><li><p>Review the course of treatment and escalate questionable or unclear cases to the Medical Director for further validation.</p></li><li><p>Support coordinators and supervisors in evaluating medical cases and rejecting medically unjustified procedures or treatments.</p></li><li><p>Monitor case-related medical expenses against expected cost benchmarks and identify potential cases of medical fraud or overutilization.</p></li><li><p>Conduct medical discussions with healthcare providers regarding ongoing cases and document medical findings, including preparing medical reports when required.</p></li><li><p>Provide 24/7 medical support and guidance to coordinators regarding in-patient cases and claims.</p></li><li><p>Assist company management with medical-related inquiries from clients and participate in client meetings when needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Medical Doctor (MBBS degree / MD degree)</p></li><li><p>Minimum 2 years’ experience in healthcare industry</p></li><li><p>Hospital experience is mandatory</p></li><li><p>Insurance industry experience is a plus</p></li><li><p>Fluency in English and Arabic</p></li><li><p>Excellent communication skills.</p></li><li><p>Full working knowledge of MS Office</p></li></ul><p></p>