وظائف بواب

<p>Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise duing meetings or events. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.</p><p>CORE WORK ACTIVITIES</p><p>Assisting in Managing Meetings and Special Events Operations</p><p>Researches and analyzes new products, pricing and services of competition. Reviews scheduled events and troubleshoot potential challenges/conflicts. Assists in coordinating all groups that will impact property operations. Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas. Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines. Assists in the execution of brand service initiatives in event management areas. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.</p><p>Assisting in Budgets and Finances</p><p>Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property. Assists in creating the annual banquet budget.</p><p>Driving Exceptional Customer Service</p><p>Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations. Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.</p>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals Hotel<br> Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.<br> This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <ul> <li>Demonstrate Banyan Tree’s brand service standards in all guest interactions.</li> <li>Escort guests and provide a brief orientation to the hotel’s facilities and services.</li> <li>Offer tailored recommendations based on guest preferences, such as dining, activities, and spa services.</li> <li>Maintain open communication with guests, ensuring all questions are answered and concerns addressed.</li> <li>Address guest inquiries or complaints in a timely, professional manner and resolve any issues to the guest’s satisfaction.</li> <li>Liaise with other departments (Housekeeping, Concierge, Spa, etc.) to ensure that any guest requests are fulfilled.</li> <li>Manage Accor enrolments and encourage guest enrolment to meet targets.</li> <li>Stay updated on all resort services, amenities, activities, and promotions to offer accurate and up-to-date information to guests.</li> <li>Maintain knowledge of local attractions and events to share with guests.</li> <li>Conduct courtesy calls to in-house guests and maintain records.</li> <li>Perform daily credit limit checks for in-house guests.</li> <li>Stay updated on hotel information and local services, including hours of operation, promotions, events, and attractions.</li> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Abilities / key competencies / skills</h4> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <h4>Leading myself</h4> <ul> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> </ul> <h4>Leading others</h4> <ul> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> </ul> <h4>Leading the business</h4> <ul> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <h4>Qualifications</h4> <h4>Experience / certificates / education</h4> <ul> <li>Minimum 2 years experience in a similar capacity within a luxury hospitality environment.</li> <li>Must possess outstanding guest services skills, professional presentation and sophisticated communication skills.</li> <li>Proficient in English language (verbal & written), Russian language proficiency is an asset.</li> <li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li> <li>Must be flexible in terms of working hours.</li> <li>A hospitality diploma is an asset.</li> <li>Computer literacy in Windows, MS Office Suite, and Opera PMS systems is recommended.</li> <li>Must have the ability to handle cash effectively and accurately.</li> </ul> <h4>Additional information</h4> <h4>What awaits you...</h4> <ul> <li>The opportunity to join an international, innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an in room dining order taker, and working properly – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li>Promptly answer room service calls, announce any specials, promote menu items and answer questions regarding preparation methods.</li> <li>Document orders, repeat items back to callers to ensure accuracy and quote expected arrival time with speed and accuracy.</li> <li>Immediately input order information into point of sale system, allowing kitchen staff to begin preparation; note any special requests clearly.</li> <li>Give food server hard copy of check to be delivered with order.</li> <li>Process payment for orders upon return of the room service server.</li> <li>Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.</li> <li>Respond to guest complaints in a positive manner, negotiate a compromise and implement solution.</li> <li>Perform general cleaning tasks to adhere to health and safety standards.</li> <li>Keep work area clean and organized.</li> <li>Complete other duties as assigned by supervisor.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Requirements:</h4> <ul> <li>Basic knowledge of food and beverage preparations and service standards.</li> <li>Knowledge of all menu items.</li> <li>Ability to remember, recite and promote the variety of menu items.</li> <li>Basic knowledge of English language sufficient to understand inquiries from customers and communicate preparation methods.</li> <li>Ability to operate a keyboard to input point of sale procedures to pre-check, input order and close out the check.</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.</li> <li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li> <li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li> <li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members to care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

Sales and Marketing Manager<br><br>Egypt<br><br>About Kerten Hospitality<br><br>Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.<br><br>Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of Connection, Curation, Innovation, and Leading the Way.<br><br>About The Properties<br><br>The House Residence Fouka Bay: The House Residence Fouka Bay is a beachfront lifestyle destination located along Egypt’s Mediterranean coast, approximately 200 km west of Alexandria and within easy reach of Cairo. The property features 40 fully serviced rooms, complemented by curated F&B outlets, vibrant communal spaces, and extensive landscaped areas. Guests can enjoy swimming pools distributed throughout the resort, water-sport activities, event and celebration spaces, and a lively clubhouse atmosphere. The House Residence Fouka Bay blends relaxed luxury with warm hospitality, positioning itself as a seasonal lifestyle hub for families and leisure travelers seeking a distinctive coastal escape.<br><br>D-Bay by Cloud 7 is a beachfront destination located along Egypt’s North Coast, approximately 180 km west of Alexandria. The property comprises 30 seaside cabanas and features one signature restaurant, Charcood, offering a relaxed yet vibrant dining experience by the sea. Designed as a Cloud 7 lifestyle concept, D-Bay delivers a laid-back coastal atmosphere, combining casual luxury, curated experiences, and warm hospitality for leisure-focused travelers.<br><br>Fouka Bay Bungalows by Cloud 7 is a tranquil lagoon-side retreat set within Fouka Bay on Egypt’s Mediterranean coast. The property features 32 cabanas/bungalows beautifully positioned around an outstanding lagoon and is complemented by one restaurant, Joontos. Designed for relaxed stays, the bungalows offer a serene lifestyle experience that blends nature, comfort, and Cloud 7’s signature approach to effortless hospitality.<br><br>Il Monte Galala by Cloud 7 is a vibrant lagoon-centric lifestyle destination located in Sokhna, along the Red Sea coast, just 75 minutes from Cairo. The property features 153 thoughtfully designed cabanas, set around stunning crystal lagoons and complemented by curated F&B outlets, recreational facilities, and lively communal spaces. Designed as a year-round getaway, Il Monte Galala blends unique architecture, nature-driven design, and Cloud 7’s signature effortless hospitality. Positioned as a social and experience-led resort, it caters to families, couples, and young-at-heart travelers seeking a distinctive escape combining relaxation, activities, and a strong sense of community.<br><br>About The Role<br><br>KEY RESPONSIBILITIES<br><br>Develop and implement the hotel’s Sales & Marketing strategy in line with business objectives, brand positioning, and revenue targets. Drive business development across key market segments, including corporate, leisure, groups, events, and travel trade. Build and maintain strong relationships with key clients, partners, travel agents, corporate accounts, and relevant stakeholders. Lead sales activities from prospecting and client acquisition through negotiation, contracting, and account management. Develop and execute marketing campaigns, promotions, partnerships, and initiatives to increase brand awareness and generate demand. Oversee the hotel’s digital marketing presence, including social media, online campaigns, website content, and other digital channels. Conduct market and competitor analysis to identify trends, opportunities, and areas for commercial growth. Work closely with Revenue and Reservations to optimize pricing, distribution, occupancy, and overall revenue performance. Coordinate PR, media, content creation, events, and brand activations in line with the hotel’s positioning. Prepare and manage sales and marketing plans, budgets, forecasts, reports, and performance analysis. Represent the hotel at trade shows, industry events, networking functions, and sales activities. Collaborate with Operations, F&B, Finance, and other departments to ensure a consistent guest and client experience. Monitor sales and marketing KPIs and ensure achievement of departmental revenue and performance targets.<br><br>Experience & Skills<br><br>Previous experience in a Sales & Marketing management role within the hospitality industry. Strong understanding of hotel sales, marketing, distribution, digital channels, and revenue generation strategies. Proven experience in business development, account management, marketing campaigns, and brand positioning. Strong commercial mindset with the ability to identify and convert revenue opportunities. Excellent communication, negotiation, presentation, and relationship-building skills. Experience with digital marketing, social media, PR, and promotional activities. Strong analytical and organizational skills with the ability to manage budgets, forecasts, and multiple priorities. Familiarity with CRM systems, hotel systems, digital marketing platforms, and sales reporting tools. Good knowledge of the local and international hospitality and travel markets. Fluent in English and Arabic<br><br>JOINING OUR TEAM MEANS<br><br>Competitive Compensation: A rewarding package tailored to your experience. Career Growth: Opportunities for advancement within our dynamic organisation. Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration. Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.<br><br>Apply CRAFT YOUR CAREER. - Kerten Hospitality

<p><h4>About JLL</h4> <p>JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <h4>Role Overview</h4> <p>This role is primarily a hosting role requiring standing, walking and hosting visitors during the course of the day (1 hour at a time minimum). The role is based in the lobby, reception areas across the building and meeting room floors where moving around the floor is a necessity to ensure each meeting room is attended to (up to 20 meeting rooms per floor) and visitors are hosted to their meeting rooms.</p> <h4>Working Hours</h4> <p>Core service hours of Guest Services are 07:00-18:00. These hours are covered by the team on a shift rota basis, working Monday to Friday, 40 hours per week.</p> <h4>What Your Day-to-Day Will Look Like</h4> <ul> <li>Adaptable to work with a hybrid approach throughout the guest services operation including main building reception, internal reception spaces and guest services hub.</li> <li>Communicate effectively with peers and the management team, displaying accuracy and attention to detail both in verbal and written communication.</li> <li>Maintain a strong awareness of business activity communicating all updates with team members.</li> <li>Communicate to the Guest Services Team Leader/Supervisor any new, ongoing or potential issues and complaints so that they are addressed accordingly.</li> <li>Liaise with other departments, namely security, facilities, and hospitality services.</li> <li>Ensure security and health and safety procedures are adhered to at all times.</li> <li>Ensure that all visitors experience service excellence consistently, providing a warm, courteous and prompt welcome on arrival and throughout the client journey.</li> <li>Host the main reception area energising the space and creating lasting impressions.</li> <li>Provide an information service for the local area and liaise as a point of contact between clients and hosts, enhancing service with a concierge approach.</li> <li>Fluency in dealing with both internal and external VIPs to constantly recognise and deliver service excellence.</li> <li>Liaise with PA/EA teams, clients and visitors providing excellent customer service – creating “wow” moments when the opportunity arises.</li> <li>Ensure that the visitor and client spaces are immaculate at all times, taking ownership of the space and reporting issues appropriately.</li> <li>Proactively deal with enquiries and requests in person, via the telephone or email, in a timely and professional manner.</li> <li>Use empowerment for problem resolution whilst enhancing visitor and client experience.</li> </ul> <h4>Desired or Preferred Experience and Technical Skills</h4> <ul> <li>At least 1 year of experience within a front of house role in a corporate environment, 5-star hotel, members club or flagship airline.</li> <li>Self-motivated individual committed to service excellence.</li> <li>Possesses an operational knowledge of all reception services and standard operating procedures, together with in-house meeting reservations procedures, and other internal/external communication methods.</li> <li>Ability to demonstrate empathy, excellent customer service and practical skills.</li> </ul> <h4>Required Skills and Experience</h4> <ul> <li>Skilled in guest/client service and confident in striving for excellence.</li> <li>Operational knowledge of all reception services and standard operating procedures.</li> <li>Excellent organisational skills and good attention to detail.</li> <li>Computer literate including MS Office.</li> <li>Ability to use own initiative and take ownership.</li> <li>Professional and high standard telephone etiquette.</li> <li>Excellent and positive “can do” attitude and a great team player and supporter.</li> <li>Able to work in a busy and pressurised environment providing a discreet and personalised service.</li> </ul> <h4>Location</h4> <p>On-site – Cairo, Egypt</p> <h4>Additional Information</h4> <p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <h4>Equal Opportunity Employer Statement</h4> <p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p> <p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.</p></p><p></p>

<p><p>JLL empowers you to shape a brighter way.</p> <p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <p>We are looking for a workplace experience ambassador for our integrated facility management business line.</p> <h4>About JLL</h4> <p>We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.</p> <p>If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!</p> <h4>Role purpose</h4> <p>The workplace experience ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Building ambassadors must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.</p> <h4>What this job involves</h4> <ul> <li>Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience</li> <li>Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries</li> <li>Receive, direct and relay telephone, email and other queries via front of house</li> <li>Greet, assist and direct candidates, new hires, visitors and the general public appropriately</li> <li>Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised</li> <li>Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail</li> <li>Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations</li> <li>Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured</li> <li>Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces</li> <li>High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers</li> <li>Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events</li> <li>Provide timely, accurate and personalized response to meetings and events enquiries</li> <li>Work flexibly in different settings as part of the team</li> <li>Coordinate the daily updating of room booking displays in line with local and regional processes</li> <li>Play a key part in supporting onsite space audits and walk-the-store processes</li> <li>Support and cover other facilities team services as required, such as trouble ticket requests, incoming and outgoing mail and courier services, site inspections, and one-off or administrative tasks</li> <li>Every day is different, and in all these activities, we’d encourage you to show your ingenuity.</li> </ul> <h4>Sounds like you? To apply you need to be / have:</h4> <ul> <li>Experience in reception, concierge or related field</li> <li>Previous catering or hospitality experience is desirable</li> <li>Excellent people skills and ability to interact with a wide range of client staff and demands</li> <li>Previous experience of working within a high profile corporate environment</li> <li>Facilities management exposure would be beneficial</li> <li>Fluency in English and local language</li> <li>Strong PC literacy and proven ability to manage daily activities using various systems</li> <li>Very high attention to detail</li> <li>Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal</li> <li>Ability to maintain professionalism at all times and be an ambassador of the team</li> <li>Be an excellent team player with the want to go above and beyond for each other</li> </ul> <h4>What you can expect from us</h4> <p>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.</p> <p>Our total rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.</p> <p>Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.</p> <p><strong>Location:</strong><br> On-site – Cairo, EGY</p> <p><strong>Job tags:</strong><br> Hiring</p> <p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p> <p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may request an accommodation through the appropriate channels. Please direct any other general recruiting inquiries to the company’s contact resources.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Seaside glamour on the Egyptian riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style Hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall, it has 154 rooms including 31 Suites, 30 Beach Suites and 6 Villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, Spa and Fitness Center, and 10 food and beverage venues including an open-air 350 seat beach restaurant.<br><br><b><u>About The Role</u></b>Four Seasons Hotel Alexandria is looking for a Concierge Agent who can respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.<b><u>What You Will Do</u></b>1.Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.&nbsp;<span>2.Processes packages, faxes, messages, and mail, which may be either outgoing or incoming in an accurate and timely manner.</span><span>3.Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</span><span>4.Works harmoniously and professionally with co-workers and supervisors.</span><span>5.Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.</span><span>6.Stores and retrieves guest luggage and packages.</span><span>7.Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing.</span><span>8.Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Bell stand, Business Center, and lobby coverage.</span><span>9.Provide basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.</span><br><b><u>What You Will Bring</u></b>1. Reading, writing and oral proficiency in the English language.2. Fluency in a language other than English strongly preferred.<br><b><u>What We Offer:</u></b>• Competitive Salary, wages, and a comprehensive benefits package• Excellent Training and Development opportunities• Complimentary Dry Cleaning for Employee Uniforms• Complimentary Employee Meals<br><br><br><br><br> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Seaside glamour on the Egyptian Riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall, it has 154 rooms including 31 suites, 30 beach suites and 6 villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, spa and fitness center, and 10 food and beverage venues including an open-air 350 seat beach restaurant.</p> <h4>About the role</h4> <p>Four Seasons Hotel Alexandria is looking for a Concierge Agent who can respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.</p> <h4>What you will do</h4> <li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.</li> <li>Processes packages, faxes, messages, and mail, which may be either outgoing or incoming in an accurate and timely manner.</li> <li>Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</li> <li>Works harmoniously and professionally with co-workers and supervisors.</li> <li>Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.</li> <li>Stores and retrieves guest luggage and packages.</li> <li>Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing.</li> <li>Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Bell stand, Business Center, and lobby coverage.</li> <li>Provide basic trouble-shooting support for in-room services such as internet, TV movies, games, and web service.</li> <h4>What you will bring</h4> <li>Reading, writing and oral proficiency in the English language.</li> <li>Fluency in a language other than English strongly preferred.</li> <h4>What we offer:</h4> <li><strong>Competitive salary, wages, and a comprehensive benefits package</strong></li> <li><strong>Excellent training and development opportunities</strong></li> <li><strong>Complimentary dry cleaning for employee uniforms</strong></li> <li><strong>Complimentary employee meals</strong></li></p><p></p>

<p>&nbsp;</p><h2>Job Title</h2><p>Concierge Customer Care Representative</p><h2>Department</h2><p>Customer Experience / Operations</p><h2>Reports To</h2><p>Customer Care Supervisor / Customer Experience Manager</p><h2>Job Summary</h2><p>The Concierge Customer Care Representative is responsible for delivering exceptional, personalized customer service by assisting clients with travel-related requests, reservations, inquiries, and post-booking support. The role focuses on creating seamless customer experiences through proactive communication, problem-solving, and attention to detail while maintaining the highest standards of professionalism.</p><h2>Key Responsibilities</h2><h3>Customer Service</h3><ul><li>Deliver premium customer service through phone, email, WhatsApp, live chat, and other communication channels.</li><li>Build strong relationships with customers by providing personalized assistance.</li><li>Respond promptly and professionally to customer inquiries and service requests.</li><li>Handle customer complaints with empathy and work toward timely resolution.</li><li>Ensure every customer interaction reflects the company's service standards.</li></ul><h3>Concierge Services</h3><ul><li>Assist customers with travel arrangements, hotel bookings, airport transfers, excursions, restaurant reservations, and other concierge requests.</li><li>Recommend destinations, attractions, activities, and travel enhancements based on customer preferences.</li><li>Manage special requests such as VIP services, celebrations, accessibility requirements, and special occasions.</li></ul><h3>Booking &amp; Reservation Support</h3><ul><li>Process new bookings, amendments, cancellations, and refunds according to company policies.</li><li>Verify booking details for accuracy and completeness.</li><li>Monitor reservations and follow up with suppliers to ensure service delivery.</li><li>Maintain accurate customer profiles and booking records in CRM systems.</li></ul><h3>Customer Follow-up</h3><ul><li>Conduct pre-travel and post-travel follow-up communications.</li><li>Proactively notify customers of schedule changes, travel updates, or operational disruptions.</li><li>Collect customer feedback and escalate recurring service issues.</li><li>Promote customer loyalty through exceptional after-sales support.</li></ul><h3>Coordination</h3><ul><li>Liaise with internal departments and external suppliers to resolve customer issues efficiently.</li><li>Escalate complex cases to supervisors when necessary.</li><li>Ensure timely completion of customer requests while meeting service-level agreements (SLAs).</li></ul><h3>Documentation &amp; Compliance</h3><ul><li>Maintain accurate records of customer interactions.</li><li>Follow company policies, quality standards, and data privacy requirements.</li><li>Prepare reports related to customer requests, complaints, and service performance when required.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About AllCare.<br>ai AllCare is transforming senior healthcare by delivering fully coordinated, in-facility care built around one shared care plan.<br> We bring together in-facility providers — including primary care, psychiatry, podiatry, diagnostics, wound care, and chronic care — alongside pharmacy services, all supported by a 24/7 medical concierge team to ensure seamless, high-quality care for residents.<br> Our Concierge Team consists of three specialized functions — Facility Concierge, Pharmacy Concierge, and Clinical Concierge — working together to eliminate care silos, streamline communication, and deliver safe, timely, and compassionate support to Assisted Living Facilities (ALFs) across the U.<br>S. We strongly encourage pharmacists and medical or nursing degree holders to apply and become part of a care model that connects providers, prescriptions, and patient updates in one unified platform.<br> Role Overview We are seeking motivated and detail-oriented professionals with strong organizational and analytical skills to join our AllCare Operations Team.<br> As a Dispatcher, you will coordinate the daily movement of healthcare providers across California, ensuring efficient routes, balanced workloads, and on-time visits for all patient appointments.<br> You’ll serve as the operational link between providers, facilities, and internal teams — maintaining accurate schedules, resolving real-time routing challenges, and optimizing resource utilization to support exceptional patient care.<br> If you have experience in dispatch operations, route optimization, or healthcare scheduling and thrive in a fast-paced, technology-enabled environment, we encourage you to apply.<br> What You’ll Do Coordinate and manage daily dispatch of healthcare providers to assigned long-term care (LTC) facilities across California.<br> Match patient visit demand with available provider schedules, ensuring all appointments are completed within designated timeframes.<br> Optimize provider routes based on geographic proximity, provider panels, and operational priorities to reduce travel time and increase efficiency.<br> Maintain up-to-date scheduling data, provider availability, and patient assignments in internal systems.<br> Communicate with providers, facility staff, and internal teams to resolve scheduling conflicts and unexpected route changes in real time.<br> Monitor dispatch performance metrics and make proactive adjustments to maintain on-time visit completion.<br> Analyze provider utilization and route data to identify trends and opportunities for improvement.<br> Ensure adherence to AllCare.<br>ai dispatch policies, HIPAA compliance, and operational standards.<br> What We Offer Compensation: $450 USD/month to $550 USD/month base (based on experience) + performance bonus Health insurance Social insurance Paid Time Off (PTO) Schedule Location: Remote (Cairo-based candidates preferred) Hours: Monday–Friday, aligned with Pacific Time (U.<br>S.) Qualifications 2+ years of dispatch experience within U.<br>S.-based companies, preferably in healthcare or logistics.<br> Strong understanding of route optimization, territory management, and schedule coordination.<br> Excellent organizational and communication skills with sharp attention to detail.<br> Proficiency in scheduling, routing, or CRM platforms such as Google Maps, Salesforce, or similar tools.<br> Ability to multitask, prioritize, and adapt effectively in a fast-paced operational environment.<br> Experience with healthcare dispatch or medical provider scheduling (preferred).<br> Analytical mindset with the ability to interpret scheduling data and make informed operational decisions (preferred).<br> Customer service–oriented with strong problem-solving and follow-up skills (preferred).<br> Collaborative team player who communicates effectively across departments (preferred).<br> Familiarity with California LTC operations or home health scheduling (preferred).<br></span> </div>

Head of Operations – Luxury Destination Management | Egypt ????????<br>We are seeking an experienced Head of Operations to join a newly established luxury Destination Management Company (DMC) in Egypt.<br>This is a senior leadership opportunity for a candidate with a strong background in luxury hospitality, tourism, destination management or premium travel, ideally with experience in high-end organisations comparable to leading global luxury travel and DMC brands.<br>The Role Reporting directly to the Managing Director, the Head of Operations will lead the organisation's operational strategy and oversee the complete on-the-ground delivery of luxury guest experiences across Egypt. The role will be responsible for ensuring seamless guest journeys from arrival through departure, including hospitality and concierge operations, transportation and logistics, government and protocol coordination, security, medical support, operational readiness and third-party service providers.<br>As this is a newly established business, the successful candidate will also have a key role in building the operational framework, standards, processes and team required to establish a world-class luxury DMC.<br>Key Responsibilities Lead the overall operations strategy, governance and service delivery model across all destinations and guest touchpoints. Oversee end-to-end luxury guest journey operations, ensuring seamless and highly personalised experiences. Establish and maintain operational standards aligned with UHNWI, VIP and luxury hospitality expectations. Lead concierge, hospitality, transportation, logistics and on-ground guest operations. Ensure operational readiness for VIP visits, high-profile delegations and bespoke guest experiences. Oversee relationships with luxury hotels, transportation providers, concierge partners and specialist service providers. Coordinate with government authorities, regulatory bodies, embassies and protocol stakeholders. Oversee third-party security and medical support, ensuring appropriate standards, response capabilities and contingency arrangements. Develop robust business continuity, emergency response and operational contingency plans. Manage key vendors and partners against agreed SLAs, service standards, safety requirements and brand expectations. Build, lead and develop high-performing operational teams. Drive operational efficiency, scalability, risk management and continuous improvement. Work closely with Executive Leadership, Commercial, Hospitality, Security, Transportation and Support Functions to ensure seamless cross-functional delivery.<br>About You The ideal candidate will bring:15+ years of progressive leadership experience within luxury hospitality, tourism, destination management, premium travel or a similarly high-end service environment. Strong understanding of luxury guest expectations and UHNW/VIP service delivery. Proven experience managing complex hospitality operations, concierge services, transportation and destination logistics. Experience handling high-profile guests, VIP movements, confidential operations and bespoke experiences. Strong experience engaging with government authorities, protocol stakeholders and external partners. Experience overseeing security, medical support and operational risk. International exposure within luxury hospitality, premium travel or destination management. Experience building and developing operational teams and structures within a fast-paced environment. Strong leadership, stakeholder management and communication skills. Bachelor's degree in Hospitality Management, Tourism, Business Administration, Operations Management or a related discipline. A Master's degree is advantageous. Egyptian nationality is required.<br>Working Environment The role is primarily office-based, with regular travel across destinations, luxury hospitality venues, partner locations and operational sites throughout Egypt. Executive-level flexibility will be required to support VIP movements, guest activities, business-critical operations and emergency situations, including evenings, weekends and public holidays where necessary.<br>An Exciting Opportunity This is a unique opportunity to join a new luxury DMC at an early stage and play a central role in establishing its operational model, service standards, team structure and overall guest experience. If you are an experienced luxury hospitality or destination management leader with a passion for exceptional service and operational excellence, we would be pleased to hear from you.

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The heartbeat of the Nile. In the heart of Cairo on the banks of the River Nile, our hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year-old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p> <h4>Chief Concierge – Four Seasons Hotel Cairo at Nile Plaza, Egypt</h4> <h4>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</h4> <p>Four Seasons Hotel Cairo at Nile Plaza is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are encouraged to offer phenomenal service.</p> <p>We seek creative talents who are well-mannered, visionary, and passionate and have a deep understanding of the hospitality concept.</p> <h4>The role of Chief Concierge:</h4> <p>We are currently seeking a creative, talented, full-time Chief Concierge who is well-mannered, visionary, and passionate and has a deep understanding of the hospitality concept to join our team. Talents must have the ability to ensure all team members are properly trained in areas such as service delivery, hotel facilities and services, local directions, and have the tools and equipment needed to effectively carry out their job functions. They must have the ability to promote the hotel’s other businesses at every possible opportunity such as food and beverage and spas, with recommendations and in-the-know details to entice a visit, as well as the ability to know what activities are available in the city; theater, the arts, special exhibits, concerts, shows, sports, leisure activities, sightseeing tours, and to establish close contacts with people in these areas to provide information, ticketing, reservations, etc. for guests, while also possessing the ability to ensure all Four Seasons Concierge Standard Operating Procedures (SOPs) are consistently applied.</p> <h4>Our ideal Chief Concierge:</h4> <p>Talents must have reading, writing and oral proficiency in the English language, oral proficiency in a second language. Previous experience in luxury hospitality and hotels is a must, while being a member of Les Clefs d’Or is required.</p> <h4>Unlock a world of employee well-being and satisfaction with our comprehensive benefit offerings:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Complimentary dry cleaning for employee uniforms, employee meals and stays at Four Seasons properties (based on availability), with discounted meals</li> <li>Comprehensive private medical insurance, dental, disability and life insurance</li> <li>Retirement benefits and pension</li> </ul> <p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success and rewards it in many different ways.</p> <p>We look forward to receiving your application!</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><span><b><u>Chief Concierge&nbsp;– Four Seasons Hotel Cairo at Nile Plaza, Egypt&nbsp;</u></b></span></p><br><br><br><p><span><b>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</b></span></p><br><br><p><span>Four Seasons Hotel Cairo at Nile Plaza is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are encouraged to offer phenomenal service.&nbsp;</span></p><br><br><p><span>We seek creative talents who are well-mannered, visionary, and passionate and have a deep understanding of the hospitality concept.&nbsp;</span></p><br><br><p><span><b>The Role of Chief Concierge:&nbsp;</b></span></p><br><br><p><span>We are currently seeking a&nbsp;creative, talented, full-time Chief Concierge that is well-mannered, visionary, and passionate and has a deep understanding of the hospitality concept to join our team. Talents must have the ability to ensure all team members are properly trained in areas such as: service delivery, hotel facilities and services, local directions, etc. and have the tools and equipment needed to effectively carry out their job functions, the ability to promote the hotel’s other businesses at every possible opportunity such as Food and Beverage and Spas, with recommendations and In the know details to entice a visit, as well as the ability to know what activities are available in the city; theater, the arts, special exhibits, concerts, shows, sports, leisure activities, sightseeing tours, etc. and to establish close contacts with people in these areas to provide information, ticketing, reservations, etc. for guests, while also possessing the&nbsp;ability to ensure all Four Seasons Concierge Standard Operating Procedures (SOPs) are consistently applied.</span></p><br><br><br><p><span><b>Our Ideal Chief Concierge:</b>&nbsp;</span></p><br><br><p><span>&nbsp;Talents must have reading, writing and oral proficiency in the English language, oral proficiency in a second language. Previous&nbsp;experience in luxury hospitality/hotels is a must, while being a member of Les Clef D’Or is required.&nbsp;</span></p><br><br><br><p><span><b>Unlock a world of employee well-being &amp; satisfaction with our comprehensive benefit offerings</b>:&nbsp;</span></p><br><br><br><ul><li><span>Competitive Salary, wages, and a comprehensive benefits package&nbsp;</span></li></ul><ul><li><span>Excellent Training and Development opportunities&nbsp;</span></li></ul><ul><li><span>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals.&nbsp;</span></li></ul><ul><li><span>Comprehensive private medical insurance, Dental/disability/life insurance&nbsp;</span></li></ul><ul><li><span>Retirement benefits/pension&nbsp;</span></li></ul><br><p><span><b>Learn more about what it is like to work at Four Seasons - visit us:&nbsp;</b></span></p><br><br><br><ul><li><span><u>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</u></span></li></ul><ul><li><span><u>https://www.facebook.com/FourSeasonsJobs</u></span></li></ul><br><p><span>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success and rewards it in many different ways.&nbsp;</span></p><br><br><p><span><i>We look forward to receiving your application</i>!&nbsp;</span></p><br><br><br><br><br><br><br> </div>

<p><h4>JLL empowers you to shape a brighter way.</h4> <p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <p>We are looking for a Workplace Experience Ambassador for our Integrated Facility Management business line.</p> <h4>About JLL</h4> <p>We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.</p> <p>If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!</p> <h4>Role purpose</h4> <p>The Workplace Experience Ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Building Ambassadors must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.</p> <h4>What this job involves</h4> <ul> <li>Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience</li> <li>Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries</li> <li>Receive, direct and relay telephone, email and other queries via front of house</li> <li>Greet, assist and direct candidates, new hires, visitors and the general public appropriately</li> <li>Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised</li> <li>Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail</li> <li>Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations</li> <li>Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured</li> <li>Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces</li> <li>High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers</li> <li>Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events</li> <li>Provide timely, accurate and personalized response to meetings and events enquiries</li> <li>Work flexibly in different settings as part of the team</li> <li>Coordinate the daily updating of room booking displays in line with local and regional processes</li> <li>Play a key part in supporting onsite space audits and walk-the-store processes</li> <li>Support and cover other facilities team services as required, such as trouble ticket requests, incoming and outgoing mail and courier services, site inspections, and one-off or administrative tasks</li> <li>Every day is different, and in all these activities, we’d encourage you to show your ingenuity.</li> </ul> <h4>Sounds like you? To apply you need to be / have:</h4> <ul> <li>Experience in reception, concierge or related field</li> <li>Previous catering or hospitality experience is desirable</li> <li>Excellent people skills and ability to interact with a wide range of client staff and demands</li> <li>Previous experience of working within a high profile corporate environment</li> <li>Facilities management exposure would be beneficial</li> <li>Fluency in English and local language</li> <li>Strong PC literacy and proven ability to manage daily activities using various systems</li> <li>Very high attention to detail</li> <li>Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal</li> <li>Ability to maintain professionalism at all times and be an ambassador of the team</li> <li>Be an excellent team player with the want to go above and beyond for each other</li> </ul> <h4>What you can expect from us</h4> <p>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.</p> <p>Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.</p> <p>Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you.</p> <h4>Location:</h4> <p>On-site – Cairo, EGY</p> <h4>Job tags:</h4> <p>Hiring</p> <p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <h4>Equal opportunity employer statement</h4> <p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – please request accommodation through the appropriate channels.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Join our dynamic hospitality team in Cairo, Egypt, as a Bellperson! We're looking for an enthusiastic and detail-oriented professional who takes pride in delivering exceptional guest experiences from the moment our visitors arrive. As a Bellperson, you'll be the welcoming face of our property, combining professionalism with genuine warmth to ensure every guest feels valued and supported throughout their stay. Your commitment to excellence and attention to our guests' needs will directly contribute to creating memorable experiences that keep guests coming back.</p> <ul> <li>Welcome all guests with a warm, professional demeanor and provide outstanding service at every interaction</li> <li>Efficiently deliver guest luggage and packages to rooms in a timely and organized manner</li> <li>Personalize guest room orientations in a friendly, engaging, and professional way that showcases property amenities</li> <li>Maintain a visible presence in the lobby and front entrance areas, offering proactive assistance to guests under the direction of Guest Services leadership</li> <li>Keep the lobby, front entrance, and common areas clean and well-maintained, with special attention to glass surfaces, main doors, and seating areas</li> <li>Accurately record and promptly deliver all guest and colleague deliveries to their correct destinations</li> <li>Support doorman duties as directed by the Guest Services Manager</li> <li>Demonstrate comprehensive knowledge of hotel standards, services, and facilities, and communicate this information clearly to guests</li> <li>Coordinate seamless arrival and departure processes for guest tours in an efficient and timely manner</li> <li>Adhere to all health, safety, and security protocols, including emergency procedures and incident reporting</li> <li>Work collaboratively with colleagues across all departments to ensure cohesive guest service delivery</li> </ul> <h4>Qualifications</h4> <ul> <li>Service-focused personality with a genuine passion for delivering exceptional customer experiences</li> <li>Proven customer service experience in a hospitality or similar fast-paced environment</li> <li>Excellent verbal and written communication skills in English</li> <li>Professional appearance and demeanor with strong interpersonal skills</li> <li>Ability to remain calm, organized, and efficient while working under pressure in a dynamic environment</li> <li>Strong teamwork and collaboration skills with the ability to work cohesively with colleagues from diverse backgrounds</li> <li>Physical capability to stand for extended periods, lift and carry items up to 50 pounds, and navigate multiple floors</li> <li>Exceptional attention to detail, particularly regarding guest belongings and security</li> <li>Reliable, punctual, and flexible with scheduling, including availability for shift work</li> <li>Problem-solving mindset with the ability to address guest needs proactively and creatively</li> <li>Basic numeracy skills for accurately recording deliveries and transactions</li> <li>Willingness to learn hotel operations, systems, and procedures through onboarding and training programs</li> <li>Resilience and adaptability in responding to changing guest needs and property requirements</li> </ul> <h4>Additional information</h4> <p>Your team and working environment:</p> <ul> <li>A passionate and inspired team that creates unique experiences for all they meet.</li> <li>We recognize and celebrate our team and individual success.</li> </ul> <p>Hotel overview: Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination that claims Egypt’s corporate success.</p> <p>Our commitment to diversity and inclusion:<br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p>What is in it for you:</p> <ul> <li>Employee benefit card offering discounted rates at Accor worldwide</li> <li>Learning programs</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference through our corporate social responsibility activities</li> </ul></p><p></p>

<p>About the role Four Seasons Hotel Alexandria is seeking a Guest Experience Agent to join our dynamic team. We are looking for someone with excitement and dedication in serving our guests. with high level of professionalism and passion.</p><p>What you will do</p><ul><li>The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.</li><li>The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures.</li><li>The ability to interact with the guest and manage the guest preferences to enhance the Guest Experience in general.</li><li>The ability to communicate with other department any concerns for guest, and ensure a seamless stay all over the hotel and Beach suites.</li><li>The ability to quote and be familiar with room and rate availability for current and future dates.</li><li>The ability to perform all duties of the Reception, concierge, PBX and retail shop sales agents when needed.</li><li>The ability to accept reservations, changes and cancellations in the absence of reservations staff.</li><li>The ability to assist in escorting VIPs and return guests to their rooms as requested.</li><li>The ability to work closely with the Reception, Concierge and Guest Services staff to coordinate the efficient handling of guest arrival and follow up on guest requests.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Excellent communication skills, both verbal and written Written, spoken and reading proficiency in the English language. Being able to maintain attention to detail and accuracy in a fast-paced environment.</p>