وظائف اخصائي العمليات في مصر

Job responsibilities: Receive and review customer requests and ensure data completeness. Coordinate with Sales, Production, Warehousing, Transportation, and Finance to ensure orders are fulfilled on time. Monitor the order fulfillment cycle from receipt to customer delivery. Track stock availability and coordinate with warehouses to prepare orders. Coordinate with transport companies or the logistics department to ensure shipments are delivered on schedule. Monitor any delays or operational issues and work to resolve them in coordination with the relevant departments. Update order status and inform the sales team and customers of any developments. Prepare daily and weekly reports on order movement, completion rates, and any pending orders. Review shipping and delivery documents and ensure they are complete. Follow up on returns or complaints related to operations and coordinate to resolve them. Ensure compliance with company policies and procedures and quality standards during operations. Contribute to improving workflows, enhancing operational efficiency, and reducing errors. Required skills: Bachelor’s degree in Business Administration, Commerce, or any related field. Experience from two to four years in Operations or Order Fulfillment. Proficiency in Microsoft Excel at a very good level. Strong coordination, follow-up, and problem-solving skills. Ability to work under pressure and prioritize. Excellent communication and organizational skills. <strong>Additional details</strong><ul><li>Number of vacancies: 1</li><li>Shift system: Morning shift only</li><li>Benefits: Social security, transportation allowance</li></ul>

Occupational Safety and Health Specialist (HSE Specialist)Responsibilities: Implement and follow up on occupational safety and health procedures inside the factory according to approved policies and standards. Conduct regular inspection rounds to ensure compliance with safety requirements, identify potential risks, and take necessary corrective actions. Assess occupational risks for production areas, warehouses, and production lines and implement appropriate preventive measures. Investigate accidents and injuries and near misses, preparing reports and recommendations to prevent recurrence. Ensure workers comply with personal protective equipment (PPE) usage and apply safety instructions during work. Monitor the validity of firefighting equipment and alarm systems, emergency exits, first aid readiness and ensure readiness. Develop and implement safety and occupational health awareness and training programs for all workers. Monitor compliance with general cleanliness rules and health requirements within the factory in line with the food industry environment. Ensure safe handling and storage of chemicals used in operations, cleaning, and disinfection. Coordinate with Production, Quality, and Maintenance departments to ensure a safe working environment compliant with food safety requirements. Participate in internal and external audits related to safety, occupational health, and food safety. Prepare periodic safety reports, safety records, and track incident and injury performance indicators. Contribute to spreading a safety culture and raising preventive awareness among factory workers.<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 3</li><li>Shift system: morning and evening</li><li>Benefits: health insurance, social insurance, transportation allowance, meals, overtime</li></ul>

Required an experienced Operations Manager for a factory at the Zakat Foundation, specialized in plastic extrusion machines. Competitive salaries and social insurance<p><strong>Additional details</strong></p><ul><li>Vacancies: 1</li><li>Shift system: Morning only</li><li>Benefits: Social insurance</li></ul>

Administer day-to-day HR operations, including employee records management, onboarding, and offboarding processes.Support recruitment activities by screening resumes, scheduling interviews, and coordinating candidate communicationMaintain accurate HR databases and generate regular reports.Assist in resolving employee relations matters and support disciplinary and grievance procedures.Collaborate with cross-functional teams to support organizational goals and HR projects.<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 5</li><li>Shift system: morning and evening</li><li>Benefits: health insurance, social insurance</li></ul>

HR Specialist Easy Way Real Estate is looking for a motivated and organized HR Specialist to join our team in Mansoura. The ideal candidate will be responsible for supporting recruitment activities, employee relations, and day-to-day HR operations while contributing to a positive and professional work environment. Key Responsibilities Manage the full recruitment cycle, from sourcing candidates to onboarding. Create and publish job postings across relevant recruitment platforms and Linked In. Screen CVs and shortlist qualified candidates based on job requirements. Conduct initial interviews and coordinate interviews with hiring managers. Maintain and update employee records and HR databases. Support the onboarding process for new employees. Follow up with employees regarding HR-related matters and requests. Assist in implementing HR policies and procedures. Prepare regular recruitment and HR reports. Support employee engagement and maintain a positive workplace culture. Requirements Bachelor’s degree in HR, Business Administration, or a related field. Previous experience in HR, preferably in Recruitment. Strong communication and interpersonal skills. Good interviewing and candidate assessment skills. Good knowledge of Linked In and recruitment platforms. Excellent organizational and time-management skills. Ability to work independently and handle multiple tasks efficiently. Good command of English is preferred. Working Conditions

Nearest areas of Menofia - Beheira - Giza. Tasks and responsibilities: Receiving documents for new hires for the site and receiving work acknowledgments from (employment contract – Form 1 – bank account opening form – fingerprinting). Monitoring attendance, leaves of employees at the site via fingerprinting and sending periodic reports to management. Processing resignations of departing employees and sending them to management. Following up on employee probation periods at the site and sending the related forms to direct managers to ensure whether the probation period was passed or not. Responsible for recruitment and employment operations at the company site and training. Distributing bank account cards and medical care cards to employees on site. Paying salaries of new employees at the site. Distributing employees to farms according to the recruitment plan sent by the Recruitment Department. Monitoring employees’ needs for (accommodation – certificates – any HR-related inquiries). Conducting end-of-service interviews for departing employees to determine reasons for resignation using the end-of-service interview form. Monitoring probation periods for promotions after approval by the Recruitment Department to determine whether the employee passed. Preparing a periodic report on the site’s needs for vacant positions according to daily resignations. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: morning only</li><li>Benefits: health insurance, social insurance, transportation allowance, meals</li></ul>

Responsibilities: Business development, development and execution of the business strategy for coffee products and coffee machines. Identify new business opportunities in: cafes, restaurants, hotels, offices and corporate, retail chains, distributors. Build strong partnerships with key decision makers. Open new channels and markets. Key Account Management: manage relationships with strategic customers. Negotiate contracts, commercial agreements, and pricing. Ensure customer retention and long-term growth. Sales management: lead, direct, and develop a team of coffee sales specialists. Set monthly and annual sales targets. Monitor sales performance and develop sales opportunities (Sales Pipeline). Prepare sales plans and assign sales territories. Product and market development: analyze market trends and competitor activities. Develop pricing strategies and promotional offers. Operational coordination: ensure proper inventory planning. Collaborate with the marketing team to implement campaigns and events. Presentations: organize presentations and tasting sessions for customers. Work closely with the coffee trainer/product specialist. Financial responsibilities: achieve sales targets and profitability. Monitor budgets and profit margins. Required experience: at least 5 years of experience in coffee, beverages, hospitality, fast-moving consumer goods (FMCG), or coffee equipment/machines. Proven experience in business development and Key Account Management. Experience in selling coffee products and/or coffee machines. Experience in leading sales teams. Strong negotiation and relationship-building skills. Prefer good knowledge of coffee brewing methods and coffee equipment/machines. Bachelor’s degree in business administration, marketing, or related field. Additional details: Number of vacancies: 1. Shift system: morning shift only. Benefits: health insurance, social insurance.

QA/QC Specialist Duties: First: Quality Assurance (QA – Quality Assurance) duties - Prepare, develop, and update quality policies and procedures and the quality management system. - Ensure implementation of approved quality standards within the company. - Prepare and review work instructions, procedures, and templates. - Implement internal audit programs and monitor their results. - Analyze root causes and establish corrective and preventive actions (CAPA). - Monitor quality performance indicators and prepare periodic reports. - Train employees on quality requirements and work procedures. - Ensure compliance with standards and specifications such as ISO and others. - Participate in continuous improvement and process efficiency. Second: Quality Control (QC – Quality Control) duties - Inspect raw materials and products during and after production. - Ensure products meet technical specifications and quality standards. - Perform necessary tests and inspections and document results. - Detect non-conformities and report them. - Monitor handling procedures for non-conforming products. - Participate in quality-related inspections and inventories. - Prepare daily, weekly, and monthly inspection reports. - Use measuring and calibration tools and ensure their validity. - Collaborate with production teams to address quality issues and reduce defects. Job requirements: - Bachelor’s degree in engineering or quality management or a related field (depending on activity). - Experience in quality or quality control. - Knowledge of quality management systems such as ISO 9001 or related standards. - Proficiency in reporting and data analysis. - Ability to use quality tools such as: 7 QC Tools Root Cause Analysis (RCA) CAPA FMEA SPC - Proficient in Microsoft Office, especially Excel. - Strong analytical, problem-solving, and communication skills. - Accuracy, commitment, and ability to work in a team and under pressure. - Prefer professional quality certifications such as ISO 9001 Internal Auditor or Lean Six Sigma (depending on work nature). <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 4</li><li>Shift system: Morning only</li><li>Benefits: Social insurance</li></ul>

Managing local/wide area network infrastructure, including routers, switches, firewalls, VPN networks, VoIP technology, and wireless networks Implementing and maintaining a passive network (fiber optic cables and Ethernet). Managing and maintaining NVR and fingerprint system. Providing specialized technical support for all company devices and software, including troubleshooting, installation, and updates. Managing and maintaining audio system, display devices, and printers. Monitoring network performance and troubleshooting connectivity, latency, and data transfer rate issues. Ensuring high-availability solutions with backup systems and failover configurations. Ensuring compliance with IT security policies and supporting audits and risk assessments. Developing and maintaining system and network architecture and configuration documentation. Extensive experience in network and low-current system architecture. • Deep understanding of passive networks and cable issues. Operational experience with surveillance camera systems and fingerprint systems. • Mastery of audio systems. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and in a team. High accuracy and strong organizational skills. Advanced skills in diagnosing and repairing hardware and software faults. <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning shifts only</li><li>People with disabilities are welcome (visual impairment - low vision, hearing impairment - deafness)</li><li>Advantages: Health insurance, social insurance, and meals</li></ul>

<p>We are looking for a dedicated Environment and Pest Control Specialist to implement and oversee our environmental management, waste management, and pest control programs. The ideal candidate must ensure a safe and healthy work environment, minimize environmental impact, and maintain full compliance with environmental regulations, ISO 14001 standards, and Occupational Health and Safety (OHS) requirements to ensure constant audit readiness.</p><h3>Key Responsibilities</h3><p><strong>Pest Control Management:</strong></p><ul><li>Oversee and implement on-site pest control programs (insects and rodents) in coordination with approved service providers.</li><li>Review pest control method statements and risk assessments, ensuring the use of approved and safe chemicals.</li><li>Conduct routine site inspections to identify and eliminate pest activity.</li></ul><p><strong>Waste Management and Safe Disposal:</strong></p><ul><li>Organize waste sorting, collection, and storage processes in accordance with environmental standards.</li><li>Coordinate with approved waste transportation and disposal vendors and follow up on safe disposal certificates.</li><li>Ensure full compliance with Egyptian Environmental Affairs Agency (EEAA) requirements and regulations.</li></ul><p><strong>Inspections and Corrective Actions:</strong></p><ul><li>Conduct regular field inspections in storage areas, facilities, and general buildings.</li><li>Report non-conformities and environmental hazards, and collaborate with the OHS team to implement Corrective and Preventive Actions (CAPA) in a timely manner.</li></ul><p><strong>Environmental Compliance and ISO 14001:</strong></p><ul><li>Track and enforce applicable local environmental laws and support the timely renewal of environmental permits.</li><li>Identify and evaluate environmental aspects and impacts; monitor environmental measurements (air, noise, emissions).</li><li>Support internal and external ISO 14001 audits and regulatory inspections.</li></ul><p><strong>Documentation and Awareness:</strong></p><ul><li>Maintain up-to-date logs and records for pest control, hazardous/non-hazardous waste, and environmental compliance.</li><li>Conduct awareness sessions for employees on hygiene, pest prevention, and eco-friendly practices in the workplace.</li></ul><h3>Job Requirements and Qualifications</h3><p><strong>Education:</strong></p><ul><li>Bachelor’s degree in Agriculture, Environmental Science, Science, Public Health, or a related field.</li></ul><p><strong>Experience:</strong></p><ul><li>1 to 3 years of hands-on experience in Environmental Management, Pest Control, Waste Management, or Health, Safety, and Environment (HSE).</li></ul><p><strong>Skills and Knowledge:</strong></p><ul><li>Strong knowledge of local environmental laws, regulations, and occupational health and safety principles.</li><li>Strong field inspection capabilities.</li><li>Excellent reporting, documentation, and record-keeping skills.</li><li>Good problem-solving and communication skills.</li></ul><h3>Preferred Training and Certifications</h3><p><strong>Required / Highly Preferred:</strong></p><ul><li>Training courses in: Environmental Management, Pest Control, Occupational Health and Safety, or Safe Waste Disposal.</li><li>ISO 14001 Awareness / Internal Auditor.</li></ul><p><strong>Additional (Optional):</strong></p><ul><li>ISO 14001 Lead Auditor.</li><li>Certified Occupational Health and Safety Specialist/Committee Member (National Institute of Occupational Safety and Health).</li><li>OSHA 30-Hour Certification (General Industry).</li><li>ISO 45001 Awareness.</li></ul>

El Shawwa Trading and Distribution Company announces a vacancy for: Apparel Procurement Specialist. Workplace: Mansoura – Dakahlia. Duties and Responsibilities: Execute and follow up on apparel procurement processes according to company needs. Search for and manage relationships with suppliers and factories. Negotiate prices, supply terms, and payment conditions. Monitor product quality and ensure compliance with required specifications. Follow up on purchase orders and delivery schedules. Analyze prices and compare supplier offers. Track inventory movement and assist in determining procurement needs. Build and develop a supplier database. Coordinate with warehouses, sales, and relevant departments to ensure the availability of required items. Requirements: Previous experience in the field of apparel procurement or apparel trading. Good knowledge of clothing types, fabrics, and specifications. Strong negotiation and supplier management skills. Ability to analyze prices and supplier offers. Proficiency in using Microsoft Excel. Strong follow-up and organizational skills. Ability to work under pressure and meet targets.

We are Horeca Smart, a leading electronic platform for supplying products to the HoReCa sector (restaurants, hotels, and cafes). We work on providing innovative digital solutions to facilitate the supply process. We are currently seeking a "Social Media & E-Commerce Specialist" to join our team, to be the liaison between our brand names and our customers across various digital platforms and e-commerce sites. Responsibilities: Digital platforms management: efficiently managing the company accounts on social media (Facebook, Instagram, TikTok, LinkedIn) and others. Content creation and publishing: preparing, scheduling, and publishing daily content, in addition to writing engaging marketing copy and preparing campaign content. E-commerce management: regularly updating products on different selling platforms, including adding product images, updating specifications, prices, and writing professional, accurate descriptions that enhance sales opportunities. Digital customer service: continuous follow-up and effective responses to messages, comments, and customer inquiries to ensure the best user experience. Internal coordination: working shoulder-to-shoulder and continuous coordination with the design and photography team to ensure asset quality, and precise communication with sales and warehouses teams to ensure accuracy and availability of the displayed stock. Quality assurance: reviewing and ensuring the accuracy and consistency of all product data across all e-platforms and apps. Analytics and reporting: monitoring and analyzing account and campaign performance, and preparing monthly reports showing results and KPIs. Job requirements: Previous practical experience in managing social media accounts and store management on e-commerce platforms. Excellent skill in crafting marketing content and writing product descriptions. Ability to analyze basic platform data and extract reports. High organizational skills and ability to coordinate between multiple departments (sales, warehouses, and design). Benefits: work in a dynamic environment that supports growth and continuous development. Direct exposure to the latest management and e-commerce technologies in the B2B sector. Competitive salary and benefits to be determined based on experience. <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning shifts only</li><li>Benefits: health insurance, social insurance, overtime</li></ul>

Implementation and monitoring of the application of quality systems and food safety inside the slaughterhouse, ensuring that all stages of operation and products meet the approved quality specifications and food safety requirements, thereby guaranteeing the production of safe products that comply with specifications and reducing waste and complaints. Tasks and responsibilities: • Prepare reports and submit improvement proposals to the direct supervisor within the limits of his powers and competencies. • Implement quality management programs that ultimately aim to achieve the company's main objectives. • Responsible for following up with quality supervisors in implementing plans related to the various quality systems. • Ensure effective application of quality systems and standards on product safety that align with the company 0quality policies. • Review reports from the production team to evaluate them and raise a report to the Quality Manager. • Withdraw product samples and send them to the laboratory. • Coordinate and effectively collaborate with the heads of production departments in all tasks that will raise product efficiency and quality. • Follow up on customer complaints and work on tracing the causes of complaints and provide input for an effective and decisive solution. • Monitor operation of production lines according to applicable quality systems and food safety effectively in line with the company's name and status. • Train and evaluate production quality supervisors in their work and transfer experience to them so they are qualified to perform their roles effectively. • Commitment to ISO 22000 and FSSC 22000 requirements. • Responsible for implementing and following up the sanitary requirements in the factory. • Monitor and assist all company departments in passing the periodic inspections. • Follow up on effective corrective actions required to pass the inspections. • Maintain all information and data that contribute to improving work quality within the facility. • Submit periodic reports to the direct manager stating what was planned and achieved and what was deferred with reasons. • Adhere to quality, safety and occupational health policies and instructions. Job requirements • Bachelor’s degree in Agriculture (Food Science) or sciences or veterinary medicine or equivalent • English language is preferably good at least in speaking and writing • Good computer skills • 3 to 5 years of experience • Experience in food factories or poultry slaughterhouses is preferred • Experience in HACCP and ISO 22000. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: mornings only</li><li>Benefits: health insurance, social insurance, transportation allowance</li></ul>

Tasks and responsibilities: Receiving documents for new hires for the site and receipt confirmation of work from (employment contract – fingerprint work). Monitor attendance and leaves of site employees via fingerprint and send periodic reports to management. Prepare resignation procedures for resigned employees and send them to management. Monitor probation periods for employees on site and send the relevant forms to direct managers to ensure whether the probation period was passed or not. Be responsible for recruitment and hiring processes at the company's site and training. Disburse salaries for new site employees. Follow up on employees' needs regarding any human resources inquiries. Conduct end-of-service interviews for contractors to determine reasons for resignation using the end-of-service interview form. Prepare a periodic report on the site's need for vacant positions according to daily resignations. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: morning and evening</li><li>Benefits: social insurance</li></ul>

Sufra Mart is a company specialized in selling, manufacturing, and preparing meat, poultry, and food products. We aim to be the top brand in Fayoum Governorate, while delivering the highest levels of quality, service, and innovation. We are seeking a professional Operations Manager who has the experience and ability to lead the team, achieve the company’s goals, and contribute to building a strong, scalable brand. Job objective: Lead and operate all daily processes within Sufra Mart to ensure the best customer experience, achieve the highest operational efficiency and profitability, while maintaining product quality and food safety. Primary responsibilities First: Daily operations management - Full supervision of all company departments. - Ensure showroom readiness before opening daily. - Monitor workflow throughout the day. - Solve operational problems as they arise. - Ensure no department stops working. Second: Team management - Direct supervision of: - Slaughtering and processing department. - Meat processing and blending department. - Packaging department. - Sales department. - Cashier. - Customer service. - Delivery. - Warehouses. - Cleaning workers. Third: Sales achievement - Monitor daily sales. - Analyze best-selling products. - Propose new offers. - Improve customer experience. - Increase average order value. - Increase purchase frequency. Fourth: Inventory management - Monitor stock daily. - Reduce waste. - Monitor slow-moving products. - Ensure FIFO is applied. - Conduct periodic stock taking. Fifth: Quality control - Ensure product quality. - Monitor refrigerator temperatures. - Review cleanliness. - Ensure packaging operations safety. - Prevent any product not meeting specifications from leaving. Sixth: Customer service - Track complaints. - Resolve issues quickly. - Improve customer experience. - Monitor app ratings. - Monitor social media comments. Seventh: Delivery management - Monitor order preparation speed. - Track delivery time. - Reduce return orders. - Improve customer satisfaction. Eighth: Performance monitoring - Prepare daily reports including: - Total sales. - Number of invoices. - Average order value. - Waste rate. - Top-selling products. - Lowest-selling products. - Employee evaluation. - Operational issues. - Proposed solutions. Authorities/Permissions - Allocate staff to departments. - Approve shift schedules. - Evaluate employee performance. - Propose new hires. - Propose termination of underperforming staff. - Propose process improvements. - Approve discounts within allowed limits. Qualifications - At least 7 years of experience in operations management. - Experience in食品 companies or supermarket chains or meat exhibitions or restaurants. - Experience managing more than 20 employees. - Knowledge of inventory management. - Knowledge of food safety. - Proficient in computers and POS systems. Required skills - Leadership. - Decision making. - Time management. - Planning. - Problem solving. - Negotiation. - Team management. - Ability to work under pressure. - Analytical thinking. - Process development. KPIs - Monthly sales growth. - Customer satisfaction rate. - Waste rate. - Order preparation time. - Delivery time. - Complaint rate. - Stock accuracy. - Product availability rate. - Employee productivity. - Adherence to operating budget. Benefits - Competitive salary. - Incentives tied to KPI achievement. - Opportunities for promotion with company expansion. - Involvement in building one of the largest meat and poultry brands in Fayoum. Additional details - Details: <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: morning and evening</li></ul>

Responsibilities and duties: • Prepare reports and present proposals to the direct supervisor for improvements within his/her powers and jurisdiction. • Implement quality management programs that ultimately aim to achieve the company's main objectives. • Responsible for following up with Quality Supervisors in implementing plans related to different quality systems. • Ensure effective implementation of quality systems and standards to safeguard the products that align with the company’s quality policies. • Review reports from the production team for evaluation and report to the Quality Manager. • Withdraw product samples and send them to the laboratory. • Coordinate and effectively cooperate with Heads of Production Departments in all tasks that enhance product efficiency and quality. • Monitor customer complaints, track causes, and provide opinions on effective and decisive solutions. • Monitor operation of production lines according to applied quality systems and food safety, in line with the company name and standing. • Train and evaluate production quality supervisors in their work and transfer experience to them so they are qualified to perform their roles effectively. • Compliance with ISO 22000 and FSSC 22000 requirements. • Responsible for implementing and following the plant’s hygienic requirements. • Assist and coordinate with all company departments to pass periodic inspections. • Monitor effective corrective actions required to pass inspections. • Preserve all information and data that contribute to improving work quality within the facility. • Submit periodic reports to the direct manager outlining what was planned and achieved and what was deferred, with reasons. • Follow quality, safety, and occupational health policies and instructions. Job requirements • Doctor of Veterinary Medicine • English language preferably very good at least in speaking and writing • Good computer skills • 3 to 5 years of experience • Experience in food factories or poultry slaughterhouses preferred • Experience in HACCP and ISO 22000. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning only</li><li>Benefits: Health insurance, social security, transport allowance</li></ul>

- Process and resolve customer inquiries, complaints, and escalated service issues quickly and effectively.- Provide accurate information about electricity services, tariffs, and billing procedures.- Ensure effective and timely communication during outages and service restoration updates.- Serve as the primary point of contact for complex or high-profile customer cases.- Develop and implement customer service standards and best practices.- Monitor and analyze customer feedback to improve processes and service delivery.- Ensure compliance with company policies and regulatory requirements.- Work closely with technical teams to resolve operational issues and ensure transparent customer communication.- Collaborate with billing and metering departments to resolve disputes or billing variances.- Prepare detailed reports on customer service performance indicators, such as response times, resolution rates, and customer satisfaction levels.- Identify overall trends and recommend improvements based on data analysis.- Prepare reports detailing the updated status for the customer.- Use Customer Relationship Management (CRM) systems to document and track all customer interactions.- Advocate for updating and developing technologies used to improve the customer experience.<p><strong>Additional Details</strong></p><ul><li>Open positions: 1</li><li>Shift system: Morning only</li><li>Benefits: Health insurance, social security, transportation allowance, housing</li></ul>