وظائف اخصائي العمليات - الجيزة مصر

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a detail-oriented Trade Compliance Analyst to support second line sanctions screening activities by validating and investigating escalations from first line screening. The role focuses on determining whether potential matches are false positives or confirmed risks, conducting thorough due diligence, assessing regulatory restrictions, and recommending appropriate compliance actions. This position plays a vital role in strengthening the compliance framework, mitigating risk, and ensuring adherence to global sanctions and export control regulations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experienced in compliance, risk management, or investigative roles (typically 3 5 years)</li><li>Knowledgeable in export controls and global sanctions regulatory frameworks</li><li>Skilled in conducting in-depth due diligence on complex organisational structures to determine ownership and control</li><li>Confident in interpreting legal and regulatory requirements and assessing associated risks</li><li>Strong analytical and critical thinking abilities</li><li>Effective communicator with the ability to collaborate across teams</li></ul><p></p></section>

<h2>Key Responsibilities</h2><h3>Collection Management</h3><ul><li><p>Contact customers through phone calls, emails, SMS, and other approved communication channels regarding upcoming and overdue payments.</p></li><li><p>Follow up on monthly installments, down payments, maintenance fees, penalties, and other outstanding balances.</p></li><li><p>Monitor customer aging reports and prioritize collection activities.</p></li><li><p>Negotiate payment arrangements within the approved authority limits.</p></li><li><p>Ensure collection targets are achieved on a monthly basis.</p></li></ul><h3>Customer Account Management</h3><ul><li><p>Review customer accounts to identify overdue balances.</p></li><li><p>Reconcile customer statements and investigate payment discrepancies.</p></li><li><p>Update payment records in the ERP/CRM system.</p></li><li><p>Respond to customer inquiries regarding payment schedules and account balances.</p></li></ul><h3>Coordination</h3><ul><li><p>Coordinate with the Sales Department regarding customer payment commitments.</p></li><li><p>Liaise with Customer Service to resolve customer concerns affecting collections.</p></li><li><p>Work closely with the Legal Department on accounts requiring legal action.</p></li><li><p>Coordinate with Treasury to verify received payments.</p></li></ul><h3>Reporting</h3><ul><li><p>Prepare daily, weekly, and monthly collection reports.</p></li><li><p>Monitor collection KPIs and overdue trends.</p></li><li><p>Report high-risk accounts to management.</p></li><li><p>Maintain accurate documentation of collection activities.</p></li></ul><h3>Compliance</h3><ul><li><p>Ensure all collection activities comply with company policies and applicable laws.</p></li><li><p>Maintain confidentiality of customer financial information.</p></li><li><p>Keep accurate records of customer communications.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Support and manage the damaged parcel process across Bosta's network by reviewing reported damage cases, ensuring proper classification and documentation, coordinating with operational stakeholders, and helping drive initiatives that reduce parcel damage and improve handling practices. Job Code : Incremental 2026OPER-150</p><p>Key Responsibilities</p><ul><li>Review damaged parcel cases submitted by hub teams and assess supporting evidence, including photos and incident details.</li><li>Approve or reject damage claims according to established guidelines and policies.</li><li>Classify damaged parcels based on damage type and severity.</li><li>Determine and coordinate the appropriate next steps for damaged parcels, including disposal, return, recovery, or further investigation.</li><li>Act as the main point of contact for damage-related inquiries from Hub Supervisors, Area Managers, Investigations, and other operational stakeholders.</li><li>Train and support hub teams on proper damage reporting procedures, documentation standards, and photo requirements.</li><li>Follow up with hubs to ensure timely and accurate submission of damage cases.</li><li>Maintain accurate records of all damage cases and decisions.damage trends and highlight recurring issues to relevant stakeholders.</li><li>Support root cause investigations and recommend actions to reduce future damage incidents.</li><li>Collaborate with Commercial and Operations teams to identify opportunities to improve packaging, handling, and operational processes.</li><li>Prepare regular reports on damage volumes, classifications, and trends.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>0 2 years of experience in Operations, Logistics, Supply Chain, Quality, or a related field.</li><li>Fresh graduates are encouraged to apply.</li><li>Strong attention to detail and ability to make objective decisions.</li><li>Good analytical and problem-solving skills.</li><li>Strong communication and stakeholder management abilities.</li><li>Proficiency in Excel or Google Sheets.</li></ul><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Plan, develop, administer and deploy Office IT systems to provide the required system performance and availability. Implement projects related to Office IT systems to ensure that business requirements are well incorporated in solution systems &amp; plans for smooth delivery &amp; support</p><p>Implement, Operate managed systems in a high level of performance and on-time delivery &amp; Support. Check day-to-day work &amp; KPIs required keeping the managed systems up, running and supporting the business activities. Troubleshoot crisis related to the managed systems and Consult vendors when needed. Provide information for managed systems to other lines of IT support Coordinate regular meetings with customers at professional level to track complaints, requirements and systems performance</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Dedication, sense of ownership, and ability to work within a team.</li><li>Provide innovative technologies, solutions and new ideas.</li><li>Report risks of the managed systems and their notifications to Direct report.</li><li>Communication, presentation skills</li><li>Must have technical / professional qualifications:</li><li>BSC of Engineering or Computer science</li><li>Minimum 1-2 years IT working experience in managing Microsoft systems.</li><li>Familiar with the below systems:</li><li>Active Directory</li><li>Microsoft Exchange</li><li>Microsoft 365 (MS Teams, Exchange Online, Azure AD, etc</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure Charging systems KPIs are met via daily monitoring on the performance reports. Define needed monitoring controls to be able to monitor KPIs and provide the needed automation for quality improvement. Achieve KPI s and share it with management on a daily/weekly/monthly basis Responsible rolling out all the Upgrades and packages applied on the Charging System and the organizing the roll out plans with the different projects managers Assess the charging system capacity reports and set actions for performance improvement. Attends different technical forums &amp; meetings inside and outside technology which aim to improve the charging services quality. Perform housekeeping and system monitoring to prevent problem before its occurrence. Act upon escalated alarms /complains from the services operations front line Team. Solve individual or Global Customers Complains through Remedy system, Seibel or mails. Implement required network configuration and operational changes including Upgrades &amp; expansions. Apply different configuration changes with minimal impact. Launch commercial projects/ prepaid customers promo s and apply the required testing according to the agreed KPI s Escalate and follow up problems with vendors, evaluate &amp; implement their recommendations. Regular management update as per agreed on KPIs Ensuring that work is done according to VFE &amp; Industry standards. Ensure running the business in conformance with company security policies. Participate in technical sessions and courses and ensure full understanding and alignment with the new services and projects.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-2 years of relevant experience in telecom/IT.</li><li>Sound technical capability and leadership skills.</li><li>Excellent troubleshooting skills.</li><li>Excellent interpersonal and communication skills.</li><li>Excellent presentation skills.</li><li>Ability to work under pressure.</li><li>Must have technical / professional qualifications: BSc of Engineering in Telecommunications or Computer science.</li><li>Advanced knowledge of telecom network services and telecom protocols SS7,TCP/IP.</li><li>Advanced knowledge in IT operating systems (Unix, Linux etc.) and system administration.</li><li>Advanced knowledge of Database technologies, has a good knowledge in Data Base administration.</li><li>Good knowledge on security and audit concepts.</li><li>Hands on experience at (Clustering solutions, Database Administration, virtualization &amp; Application servers Weblogic, TomCat &amp; Jboss )</li><li>Good knowledge of computer programing languages and scripting</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To run and manage Cyber Security systems and user access control facilities (logical &amp; physical) to ensure that access is authorized according to Vodafone Egypt Security policy.</p><p>Key accountabilities and decision ownership</p><ul><li>Maintain Cyber Security systems availability &amp; ensure resolving issues escalated from first line within the agreed SLA.</li><li>Responsible for implementation of bulk user access profiles defined &amp; approved by the production system and data owners.</li><li>Responsible for implementing major approved and assigned security request for changes.</li><li>Maintain knowledge transfer and documentation of systems on hand...</li><li>Handles incidents communications within the team and with other teams when necessary.</li><li>Escalate issues to vendors and ensure that issue resolve within contact SLA.</li></ul><p>At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Core competencies, knowledge and experience</p><ul><li>Interpersonal &amp; communication skills.</li><li>Time management skills</li><li>Innovative thinking.</li><li>Team player &amp; customer focused.</li><li>Logic thinking &amp; takes responsibility.</li></ul><p>Must have technical/ professional qualifications :</p><ul><li>Bachelor s Degree in engineering or Computer Science.</li><li>Experience 4-5 Years in Technology, including 3 Year as Security Engineer.</li><li>Experience in Security Systems / services KPIs maintenance</li><li>Generic / vendor security certificate is preferred (CISSP / CIH / CCNP / F5)</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Handle daily international and domestic hotel reservation requests received from corporate clients, ensuring rapid turnaround times and 100% accuracy. Utilize global B2B hotel booking engines, wholesale systems, and direct hotel contracts to secure the most competitive rates and favorable cancellation policies. Manage complex booking scenarios, including large group room blocks, long-stay executive accommodations, and VIP/Executive-level premium bookings. Arrange auxiliary ground services for corporate travelers, including international/domestic airport transfers, car rentals, meet-and-assist services, and travel insurance. Coordinate with the visa handling team or third-party suppliers to guide corporate clients through destination entry requirements and visa processing timelines. Liaise directly with hotel reservation and revenue managers to negotiate corporate rates, complimentary upgrades, or waived penalties for high-volume corporate accounts. Build and maintain a strong network of domestic and international Destination Management Companies (DMCs) and local service vendors to ensure premium service delivery. Review and ensure all bookings adhere strictly to each client's specific internal corporate travel policy (e.g., star-rating limits, maximum nightly allowances). Oversee correct billing protocols: issue precise vouchers, track corporate credit usage, verify supplier invoices, and coordinate with the finance department for timely corporate invoicing and payment clearance. Proactively resolve operational hurdles, such as overbookings, last-minute cancellations, emergency itinerary changes, or on-ground client complaints.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree from a reputable university; a degree in Tourism and Hotels or Business Administration is highly preferred. Minimum 4+ years of proven experience in hotel reservations and tourism operations, specifically within a B2B corporate travel environment. Expert-level navigation of major global hotel wholesale platforms (Hotelbeds, WebBeds, TBO, etc.). Solid understanding of GDS systems (Amadeus or Sabre) for hotel/car booking modules is a strong plus. Fluent in written and spoken Arabic; Excellent/Fluent English is a must for handling international vendor correspondence and multi-national corporate emails. High level of commercial acumen, strong negotiation and communication skills, excellent time-management under pressure, and a sharp eye for financial detail.</p><p></p></section>

<p>Envision Employment Solutions is currently looking for German Operations Support Associates for one of our partners, a global provider of Technology and Business Solutions .</p><p>Job Summary: We are looking for enthusiastic and customer-focused German Operations Support Associates to join our growing team. This role combines both voice and non-voice support responsibilities, ensuring a seamless experience for our German-speaking customers while maintaining operational excellence.</p><p><b>Responsibilities</b>:</p><ul><li>Voice Support Handle inbound and outbound calls from German-speaking customers. Resolve customer inquiries and provide accurate information. Deliver exceptional customer service while maintaining quality standards. Escalate complex cases to the relevant teams when required.</li><li>Non-Voice Support Respond to customer inquiries via email, chat, and ticketing systems. Process requests and update customer records accurately. Document customer interactions and case resolutions. Meet service level agreements (SLAs) and quality targets.</li><li>Operations Support Follow established processes, policies, and compliance requirements. Collaborate with internal stakeholders to resolve customer issues. Support continuous improvement initiatives and operational excellence. Meet productivity, quality, and customer satisfaction KPIs.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree preferred. Fresh graduates are welcome to apply. 0 1 year of experience in customer service, operations, or BPO environments is an advantage. Strong communication and problem-solving skills. Ability to work in a fast-paced, multicultural environment.</p><p>Language Requirements Mandatory German Language Proficiency: Minimum B2 Level (CEFR). Strong verbal and written communication skills in German.</p><p>Technical Skills Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint). Good typing and written communication skills. Experience with CRM or ticketing tools is a plus. Strong attention to detail and accuracy.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <div> <div> <b>Join Us</b> </div> <div> <p>At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> </div> </div> <div> <div> <b>Role Purpose</b> </div> <div> <p>Responsible for the entire lifecycle of the wholesale roaming &amp; IDD relationships in order to contribute to the delivery of the Vodafone Egypt s wholesale synergy effect target and assigned wholesale budget responsibility.</p> </div> </div> <div> <div> <b>Key Accountabilities &amp; Decision Ownership</b> </div> <div> <p> <strong>Roaming wholesale </strong> </p> <p> <strong> </strong> </p> <ul> <li>Develop and execute the annual wholesale roaming strategy, roadmap, and design, ensuring alignment with the company's overall business objectives, growth targets.</li> <li>Conduct in-depth analysis of global roaming market trends, competitor activities, Inter-Operator Tariff (IOT) benchmarks, and new technology adoption to identify new business opportunities and risks.</li> <li>Assist in the Contract management process to grantee Vodafone Egypt rights &amp; liabilities</li> <li>End-to-end ownership of IOT (Inter-Operator Tariff) negotiations. This includes designing the "Commitment vs. Discount" structures that were previously handled by VRS and get more gain for Vodafone Egypt commercial team</li> <li>Responsible for the visitors and Roaming settlements with partners</li> </ul> <p> </p> <p> <strong>International direct dialling (IDD) </strong> </p> <p> </p> <ul> <li>Define the commercial negotiation strategy for all partners, focusing on discount agreements and volume commitments to secure high-value inbound traffic and prevent leakage to competitors.</li> <li>Conduct deep-dive analysis on competitive inbound pricing, local market share of inbound international calls, and regulatory developments to maintain a leading competitive advantage</li> <li>Continuously monitor international incoming traffic, performance, and key metrics (traffic, pay back discounts) for all partners, implementing corrective actions or re-negotiations where performance deviates from targets.</li> <li>Contract management to grantee Vodafone Egypt rights &amp; liabilities</li> <li>Oversee the financial clearing and settlement process with partners. Act as the commercial lead in liaising with partners and the Finance team for the timely and accurate resolution of commercial disputes</li> </ul> <p> </p> <p> <strong>Operational Functions</strong> </p> <p> </p> <ul> <li>Own and Manage Budget building / reviewing and submitting</li> <li>Work closely with finance teams (decision support / finance operations teams)</li> <li>Enhance our Automation milestones for all traffic monitoring</li> <li>Continuously monitor roaming traffic and taking steering action either to reduce costs or manage outbound commitments costs</li> </ul> </div> </div> <div> <div> <b>Core Competencies, Knowledge, and Experience</b> </div> <div> <ul> <li>Excellent analytical skills.</li> <li>Excellent Presentation skills</li> <li>Attention to detail.</li> <li>Ability to work in multitasks under pressure</li> <li>Self-motivated.</li> <li>Ability to maintain focus and drive over prolonged development periods</li> <li>Independent thinker</li> <li>Ambitious</li> <li>Excellent command of English</li> </ul> <p> </p> <p> <strong>Must have technical / professional qualifications:</strong> </p> <p> </p> <ul> <li>1-3 experience in Commercial</li> <li>Very strong statistical Analysis background.</li> <li>Structured approach to gathering and representing data</li> <li>Experience and background in a complex multi business environment essential</li> <li>Strong communication and negotiation skills.</li> <li>Business specification and detailed design documentation.</li> <li>In depth knowledge of key, internal Business processes of mobile telecommunications operations</li> </ul> </div> </div> <div> <div> <b>Who we are</b> </div> <div> <p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p> <p>Together we can.</p> </div> </div> </div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>About the Role!</strong> This role is based at our mall booth and focuses on customer service, basic retail operations, and supporting both business and individual customers. Job Code :Incremental 2026COMM-112 Job Responsibilities: Handle all day-to-day booth operations. Respond to inquiries from businesses inside Citystars Mall as well as external businesses using the PUDO service. Manage business drop-offs, pickups, and cash-out transactions as needed. Support new business sign-ups for Bosta services (no active sales pushing assist walk-ins who express interest). Assist individual customers (C2C) by preparing their packages, including wrapping, attaching flyers, adding detailed address tags, and scheduling the pickup. Provide excellent customer service to all walk-in clients. Handle occasional cash-out or settlement processes with partner businesses.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong background in customer service.</li><li>Comfortable handling simple financial transactions and settlements.</li><li>Able to manage booth operations efficiently and maintain a professional, helpful attitude.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Monitor and maintain OpenStack services and components. Troubleshoot service failures, performance issues, and infrastructure alerts. Apply patches, updates, and configuration changes. Work closely with engineering teams to enhance platform reliability. Maintain documentation for operational procedures and incident handling. Operate, monitor, and maintain VMware infrastructure components (vCenter, ESXi hosts, NSX-T, and vCloud Director). Manage virtual machines, templates, resource pools, and datastores. Monitor system health, performance, and capacity using VMware and third-party tools. Perform incident, problem, and change management in line with ITIL processes. Apply patches, firmware upgrades, and lifecycle management for VMware infrastructure. Troubleshoot virtualization, networking, and storage-related issues. Ensure backup, disaster recovery, and high-availability configurations are functional. Collaborate with planning/implementation teams to support new deployments and integrations. Generate performance and capacity reports for management review.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2 4 years of OpenStack operations experience. Strong understanding of Linux (Ubuntu/CentOS) and networking fundamentals. Familiarity with OpenStack core services and their interdependencies. Experience with monitoring and logging tools (Prometheus, ELK) Good troubleshooting and problem-solving skills. 2 4 years of hands-on experience in VMware operations and administration. Strong knowledge of VMware Cloud Foundation (VCF), vCenter, ESXi, NSX-T, including DFW, Tier-0/Tier-1 Gateways, and VMware Cloud Director. Experience with resource optimization, snapshot management, and storage integrations (SAN/NAS). Familiarity with VMware tools such as vRealize Operations , vRealize Log Insight , and vSphere Lifecycle Manager . Basic scripting knowledge (PowerCLI, Python, or Bash) for automation and reporting. Understanding of networking (VLANs, routing, firewalls) and backup integrations (Veeam or similar). VMware certification (VCP or higher) is preferred.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About Bosta: Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system. Job Code: I2026PEOP-152 JOB RESPONSIBILITIES: This position is responsible for managing Bosta s end-to-end payroll operations, ensuring accuracy, compliance, and timely delivery across all entities. Acts as the subject matter expert on payroll governance, statutory regulations, and system integrity Manage full monthly payroll cycle across all Bosta entities. Validate variable inputs (attendance, overtime, commissions, etc.) before processing. Reconcile payroll reports with HR systems and Finance records. Manage adjustments, retroactive payments, and off-cycle runs when needed. Ensure compliance with labor, tax, and social insurance laws. Handle all government documents filings and coordinate with auditors and authorities and update payroll practices according to legislative changes. Maintain payroll data accuracy in HRIS and ensure workflow approvals. Implement internal controls and regular audits to reduce errors. Provide monthly payroll analytics, cost reports, and headcount trends. Support compensation and manpower planning with payroll data insights</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>JOB QUALIFICATIONs: Bachelor s degree in Accounting, Finance, or Business Administration. 5 7 years of payroll experience Strong knowledge of Egyptian labor law, tax, and social insurance Advanced Excel and HRIS/payroll system skills.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>International Coordination &amp; Documentation: Coordinate directly with Chinese suppliers to gather all critical shipping documents (Commercial Invoices, Packing Lists, Certificates of Origin, Bill of Lading). Saudi Compliance Management: Handle the administrative side of Saudi import compliance. This includes registering products and initiating requests on the SABER platform , managing SASO certifications , and ensuring all documentation matches Saudi Customs requirements before the ship lands. System &amp; Shipment Tracking: Update and maintain the ERP/WMS system remotely. They will log inbound shipments from China, track transit milestones, and provide the Dammam warehouse team with precise ETA reports so they can prepare for offloading. B2B Order Processing: Receive and log material requests from the KSA sales/project teams, cross-reference them with available inventory across the 5,000+ SKUs, and generate picking lists for the Dammam and upcoming Jeddah warehouses. Supplier &amp; Forwarder Communication: Act as the primary day-to-day liaison between Mazallah, international freight forwarders, and shipping lines to track container movements and resolve freight delays.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree from a reputable university. Fresh graduates are welcomed. Fluency in English is a must.</p><p></p></section>

<p>* Build and maintain partnerships with companies and clients<br>* Develop partnership marketing opportunities<br>* Coordinate partnership campaigns and agreements<br>* Follow up with partners and maintain strong relationships<br>* Support business growth through strategic collaborations</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The industry advisory role aims to deliver value across various business functions, including stimulating demand, creating and accelerating opportunities, and participating in account planning, strategic business roadmaps, and stakeholder engagement. This role focuses on pinpointing customer needs and industry-specific opportunities, offering tailored guidance and recommendations to align with those requirements. It fosters collaboration with internal teams to discover, develop, and support new business prospects. By drawing on industry expertise, the advisor influences key decision makers, clearly communicates Vodafone s value proposition, and supports digital transformation discussions.</p><p><strong>Role Responsibilities</strong></p><ul><li>Industry-led business opportunity generation Define industry value propositions (e.g., agile &amp; sustainable supply chains , Smart Building Automation , Citizen Services platform , etc..) and work with account teams to bring that into customer conversations.</li><li>Drive industry discussions with key customers and stakeholders leading with use cases, scenarios that are relevant to the target audience, and address national agendas, pain areas, or aspirations.</li><li>Account &amp; stakeholder strategy Work with internal teams to define the right engagement strategy with different stakeholders using the industry narrative, leading to a long-term account plan with defined dialogues for different customer stakeholders.</li><li>Strategic Roadmap Development with Senior Decision-Makers Engage with senior business decision-makers (CxOs) to co-create end-to-end, multi-year industry roadmaps, grounded in a deep assessment of the customer s current landscape and future ambitions, to identify and unlock strategic growth and transformation opportunities.</li><li>Facilitation of Design Thinking and Ideation Workshops Lead Design Thinking and ideation workshops with customers to cultivate innovation, uncover new opportunities, and translate collaborative problem-solving into actionable use cases and scenarios that underpin transformational digital initiatives.</li><li>Partner ecosystem collaboration Leverage partners (GSIs, ISVs) to develop industry-specialised solutions partnering with different internal teams such as solution architects, partner and alliance managers.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience in digital transformation, cloud, data &amp; AI, and how these apply in the industry context, i.e.. Experience of having worked in or with the Mining industry deep understanding of applicability of digital technologies &amp; AI in the Mining industry.</p><p>Ability to engage at executive (CxO) level, build strategic relationships, and influence senior stakeholders.</p><p>Experience working with partner ecosystems or in a consulting/solutions environment.</p><p>Comfort with ambiguity and complexity: defining new industry-plays, creating roadmaps, working across internal/external teams.</p><p>Excellent communication and storytelling: able to talk business value, not just technical features; able to translate industry problems into Microsoft-solution opportunities.</p><p>10+ years of customer-facing experience in the target industry (or consulting/integrator experience).</p><p>Bachelor s degree in business/engineering/IT or related field; preferable a master s degree holder.</p><p>Deep domain expertise in the industry (e.g. manufacturing value chain, mining operations, consumer goods supply chain) and good understanding of how digital technologies transforms that industry.</p><p>Broad experience and knowledge in different ICT Domains.</p><p>Experienced with Solutions Architecture.</p><p></p></section>

<ul><li>Administer and coordinate various HR processes, including recruitment, onboarding, and employee relations.</li><li>Support the implementation of HR policies and procedures in compliance with company standards and legal requirements.</li><li>Maintain accurate employee records and HR databases, ensuring data confidentiality and integrity.</li><li>Assist in the development and execution of employee engagement and retention initiatives.</li><li>Coordinate training and development programs to enhance employee skills and organizational performance.</li><li>Provide guidance to employees regarding HR-related inquiries, benefits, and company policies.</li><li>Participate in performance management processes, including appraisals and feedback sessions.</li><li>Support payroll administration and ensure timely processing of HR documentation.</li><li>Contribute to workplace health, safety, and well-being initiatives.</li><li>Collaborate with cross-functional teams to support organizational goals and foster a positive work environment.</li></ul>

<ul><li>Manage the full recruitment cycle including job posting, sourcing, screening, interviewing, and coordinating offers and onboarding</li><li>Source candidates through multiple channels such as Wuzzuf, LinkedIn, social media, and employee referrals</li><li>Screen CVs and conduct initial HR interviews to assess candidate fit against job requirements</li><li>Coordinate and schedule technical and panel interviews with hiring managers</li><li>Build and maintain a talent pipeline for current and future hiring needs</li><li>Write and post clear and accurate job descriptions across relevant platforms</li><li>Maintain recruitment trackers and update candidate status regularly</li><li>Prepare recruitment reports and hiring updates for HR management</li><li>Ensure a professional and positive candidate experience throughout the hiring process</li><li>Support employer branding activities and represent the company at career events when needed</li><li>Assist in other HR projects and tasks as assigned</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li>Provide accurate weekly/ monthly/ quarterly sales forecast</li> <li>Mastery of product knowledge and technical understanding of services to assess client requirements</li> <li>Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage</li> <li>Manage external competitive pressures and handle objections to retain customers or win new customers</li> <li>Manage high volume of customer contacts through phone and email each day majority of communication is outbound</li> <li>Work with your team and management to provide a professional experience during all interactions with customers and prospects</li> <li>Maintain the customer management system (CRM) to ensure all relevant data is captured</li> <li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts</li> <li>Work with a team and report directly to a Sales Manager</li> </ul>",</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Strategic &amp; Analytical Thinking Strong analytical and problem-solving skills. Ability to derive actionable insights from market, customer, and performance data. Knowledge of business performance analysis, forecasting, and opportunity identification Stakeholder Management &amp; Collaboration Ability to work effectively across multiple functions and align stakeholders around common objectives. Strong communication and presentation skills. Project coordination and execution capabilities. Commercial Acumen &amp; Execution Understanding of market dynamics, customer behavior, and go-to-market principles. * Ability to support the development and execution of regional growth initiatives. * Results-oriented mindset with strong attention to execution and impact</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Years of Experience 2 4 years of experience in Marketing, Commercial Strategy, Business Planning, Analytics, Sales Planning, Consulting, or related fields. Experience in telecommunications, FMCG, technology, or other data-driven industries is preferred. Exposure to cross-functional projects, market analysis, or commercial performance management is an advantage.</p><p></p></section>

<p><strong>Payroll Processing</strong></p><ul><li>Process the accurate and timely monthly payroll for all employees across all locations, in line with approved attendance, overtime, and variable pay inputs.</li><li>Maintain and update payroll master data, including new hires, transfers, promotions, salary changes, and terminations.</li><li>Calculate and reconcile social insurance contributions, income tax, deductions, allowances, and end-of-service settlements.</li><li>Prepare and submit payroll bank transfer files and ensure timely salary disbursement.</li><li>Reconcile payroll accounts with Finance and resolve discrepancies before each pay run.</li></ul><p><strong>Benefits Administration</strong></p><ul><li>Administer employee benefits programs including medical insurance, life insurance, and the Management Vehicle Program, ensuring accurate enrollment and eligibility per the A–G grading structure.</li><li>Manage benefits enrollment, changes, and terminations, and serve as the liaison with insurance providers and vendors.</li><li>Support administration of the loyalty and savings fund.</li></ul><p><strong>Compliance &amp; Reporting</strong></p><ul><li>Ensure full compliance with Egyptian Labor Law No. 14 of 2025, social insurance authority requirements, and tax authority filings.</li><li>Prepare periodic payroll and benefits reports, headcount cost analyses, and inputs for budgeting and audits.</li><li>Maintain accurate, confidential, and audit-ready payroll and benefits records.</li><li>Respond to employee inquiries regarding salaries, deductions, and benefits in a professional and timely manner.</li></ul>