وظائف اخصائي العمليات - الغربية مصر

<p><strong>Unleash Your Sales Potential as a Telesales Specialist in Gharbia, Egypt!</strong> Are you a driven individual with a passion for connecting with people and achieving targets? Do you thrive in a dynamic, fast-paced environment where your efforts directly contribute to success? If so, we have an incredible opportunity for you to join our vibrant team as an <strong>On-site Telesales Specialist</strong>. This is your chance to kickstart an exciting career in sales and customer service, making a tangible impact from day one!</p><p><strong>What You'll Be Doing:</strong></p><ul><li><strong>Engaging with Customers:</strong> Conduct outbound calls to potential and existing customers, building rapport and understanding their needs.</li><li><strong>Driving Sales:</strong> Present and promote products or services with enthusiasm, effectively communicating their value and benefits.</li><li><strong>Achieving Targets:</strong> Work towards and exceed daily, weekly, and monthly sales goals, contributing directly to our company's growth.</li><li><strong>Providing Exceptional Service:</strong> Address customer inquiries and concerns with professionalism, ensuring a positive experience.</li><li><strong>Maintaining Records:</strong> Accurately document all sales activities and customer interactions within our CRM system.</li><li><strong>Collaborating with the Team:</strong> Work closely with colleagues to share best practices and contribute to a supportive and high-performing sales culture.</li></ul><p><strong>Skills &amp; Technologies You'll Master:</strong> You'll develop expertise in advanced telesales techniques, customer relationship management (CRM) software, and effective communication strategies, all while honing your persuasive and negotiation abilities.</p><p><strong>Growth Opportunities:</strong> As an <strong>Entry Level Telesales Specialist</strong>, you'll benefit from comprehensive training and continuous coaching, providing a solid foundation for career advancement within our sales or customer service departments. We believe in nurturing talent and offering clear pathways for professional development.</p><p><strong>Our Team &amp; Culture:</strong> Join a supportive and energetic team committed to success. We foster a culture of collaboration, continuous learning, and celebrating achievements. You'll be part of a group that values dedication, positive attitudes, and a shared drive to excel.</p><p><strong>Your Impact:</strong> Your role is crucial in expanding our customer base and enhancing our brand presence. By connecting with customers and closing sales, you'll directly contribute to the company's revenue growth and market reach, making a significant impact on our overall success.</p>

<p>A fast-growing software solutions startup delivering innovative digital solutions across Egypt and the Gulf region. We specialize in ERP systems, SaaS platforms, and custom software development, helping organizations streamline operations and accelerate digital transformation.</p><p></p><p><strong>Overview</strong></p><p>As a <strong>Senior HR Specialist</strong>, you will play a key role in supporting our people strategy by managing core HR functions, including recruitment, employee relations, HR operations, and performance management. You will work closely with department managers to attract, develop, and retain top talent while ensuring compliance with company policies and labor regulations.<br><br><strong>Responsibilities:</strong><br></p><ul><li><p>Manage the end-to-end recruitment process, including sourcing, interviewing, and coordinating hiring activities.</p></li><li><p>Handle onboarding and offboarding processes to ensure a seamless employee experience.</p></li><li><p>Maintain accurate employee records and HR documentation.</p></li><li><p>Support performance management cycles, probation reviews, and employee development initiatives.</p></li><li><p>Administer HR policies and ensure compliance with labor laws and company regulations.</p></li><li><p>Address employee relations matters and provide HR guidance to managers and employees.</p></li><li><p>Coordinate training and engagement initiatives to enhance employee satisfaction.</p></li><li><p>Prepare HR reports and analyze workforce metrics.</p></li><li><p>Collaborate with different departments to support organizational growth and workforce planning.</p></li><li><p>Participate in HR projects and process improvement initiatives.<br></p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Human Resources, Business Administration, or a related field.</p></li><li><p>4–6 years of experience in Human Resources.</p></li><li><p>Strong knowledge of Egyptian Labor Law and HR best practices.</p></li><li><p>Experience in recruitment, employee relations, and HR operations.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Strong organizational and problem-solving abilities.</p></li><li><p>Proficiency in Microsoft Office.</p></li><li><p>Experience with HRIS or ATS platforms is an advantage.</p></li><li><p>Very good command of English, both written and spoken.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Title:</b> Center Quality Assurance Specialist</p><p><b>Department /Sub-Department:</b> Center Quality Assurance</p><p><b>Direct Manager:</b> Center Quality Manager</p><p><b>Workplace:</b> Plasma Center</p><p><b>Job Objective</b></p><p>One sentence summary of the main objective of the job, the most important activities and the means and guidelines to obtain the objectives.</p><p>To perform Quality Assurance functions to ensure compliance with internal and external regulationsand protocol under the direct supervision of the Center Quality Manager (CQM).To edit SOP's related to processes at donor center level following the guidelines established according to Egyptian regulations and the guidelines established according to cMP requirements.</p><p><b>Environment</b></p><p>Internal and external interactions i.e.: with other departments/divisions, international scope, providers, customers)</p><p><b>Internal:</b> Grifols Egypt for Plasma Derivatives (GEPD)plasma general management, especially the Director of quality, quality department of other GEPD plasma donor centers (DC).</p><p><b>External:</b> Donors, Health Authorities, government agencies.</p><p><b>Key responsibility</b></p><ul><li>To perform periodical review of DC records.</li><li>To perform periodical equipment quality control review.</li><li>To perform periodical review of equipment incident logs.</li><li>To verify and release of sample shipments.</li><li>To inspect and release of incoming supplies.</li><li>To perform periodical employee observations.</li><li>To assist to CQM to ensure cGMP regulations are followed.</li><li>To assist to CQM to ensure that SOP's are followed.</li><li>To assist to CQM in the edition of SOP's.</li><li>To perform a review of the documentation of unsuitable test results and the disposition of the associated units.</li></ul><p>Performs a higher-level document review and employee observations. Ability to work in groups and with other departments.</p><p>Communicates openly with CQM on issues noted during reviews and is able to give suggestions for corrections.</p><p>Has a good understanding of cGMP and quality systems.</p><p>Good ability to identify problems and propose solutions.</p><p>Adherence to the Grifols skills and values.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Academic experience required</b></p><p>Bachelor's Degree in Health-related Sciences. Knowledge in Quality Management. Strong integrity and commitment to quality and compliance.</p><p><b>Professional Experience Required</b></p><p>Preferably at least 2 years of experience in a similar position, in environments of Good Manufacturing Practices (GMP) and Pharma background.</p><p><b>Computing Skills</b></p><p>Ms Office knowledge.</p><p><b>Personal Skills</b></p><p>Ability to understand, explain, follow and enforce SOPs, protocols and other regulatory guidelines. Ability and willingness to study specific activities, in a short time. Accuracy and reliability. Can work independently, excellent organizational skills, and attention to detail.</p><p><b>Languages</b></p><p>Written and spoken English and Arabic.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><strong>Key Responsibilities</strong></div><ul> <li>Develop and manage high-quality bilingual content aligned with brand positioning and business objectives.</li> <li>Create engaging and conversion-focused content for digital platforms including social media, website pages, landing pages, email campaigns, and marketing materials.</li> <li>Generate creative and impactful ideas for social media campaigns across different channels.</li> <li>Support lead generation initiatives through the development of landing pages, gated content, and email marketing content.</li> <li>Analyze content performance and recommend data-driven improvements.</li> <li>Collaborate with Sales, Design, and Product teams to ensure alignment of messaging with business and client needs.</li> <li>Assist in the development of marketing materials that support client proposals and presentations.</li> <li>Stay up to date with industry trends and content marketing best practices.</li> </ul> <div><br></div> <div><strong>Content &amp; Communication Requirements</strong></div><ul> <li>Full professional proficiency in both Arabic and English (written and verbal) is essential.</li> <li>Ability to develop compelling, business-focused content tailored for corporate and government audiences.</li> <li>Proven experience in writing website content, including:</li> <ul> <li>Service pages</li> <li>Landing pages</li> <li>Blogs</li> <li>Case studies</li> </ul> <li>Experience developing B2B marketing materials such as:</li> <ul> <li>Company profiles</li> <li>One-pagers</li> <li>Pitch decks</li> <li>Whitepapers</li> <li>Client success stories</li> </ul> </ul> <div><br></div> <ul> <li>Ability to repurpose long-form content into multiple formats suitable for various digital channels.</li> </ul> <div><br></div> <div><strong>Technical &amp; Marketing Qualifications</strong></div><ul> <li>Bachelor s degree in Marketing, Business Administration, Communications, or a related field.</li> <li>Proven experience in content marketing or digital marketing roles.</li> <li>Solid understanding of SEO principles and website content optimization.</li> <li>Strong analytical mindset with the ability to translate performance data into actionable improvements.</li> <li>Experience using content management systems is a plus.</li> </ul> <div><br></div> <div><strong>Preferred Competencies</strong></div><ul> <li>Ability to contribute to content strategy development aligned with lead generation and sales objectives.</li> <li>Experience collaborating closely with Sales teams to develop proposal-support and account-based marketing content.</li> <li>Ability to conduct industry and competitor research to inform content direction and identify new creative opportunities.</li> <li>Experience supporting Account-Based Marketing (ABM) initiatives is an advantage.</li> </ul> <div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div><strong>Job Summary</strong></div><div>We are seeking a Bilingual Content Marketing Specialist (Arabic &amp; English) to join our team. The ideal candidate will be responsible for developing strategic, business-focused content that supports our digital presence, lead generation efforts, and client engagement across corporate and government sectors.</div><div>This role goes beyond content writing the candidate will play a key role in shaping content direction, supporting marketing and sales initiatives, and contributing to the development of compelling communication across various digital and business platforms.</div><div><br></div><div><br></div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities - Ensures that the donor center remains compliant with local, national, and international regulations. Collaborate with Center Management to ensure product quality, donor suitability, and donor safety. - Ensures timely implementation and support center understanding of SOPs. - Works with Operations Management to ensure ongoing center compliance with SOPs. - Interprets and implements processes, regulations, and SOPs for quality control and overall regulatory compliance, making independent decisions and modifications, as required. - Oversight of all aspects of internal and external audits including execution, if applicable. This includes documentation, preparation, and review of the response. - Continuously assesses, promotes, and improves the effectiveness of the quality systems in the DC through recognition of trends, investigation of failures in the execution of procedures, direct employee observation, and review of center documents. - Responsible for the direct oversight of the Center Quality Specialist(s) training, development, activities, and performance. - Oversees product and biohazard waste shipments. - Ensures that product shipments meet regulatory specifications and product release requirements, ensures accurate labeling and documentation, and authorizes final shipment. - Performs a review of the documentation of unsuitable test results and the disposition of the associated units. - Documents , investigates, and conducts root cause analysis for deviations and customer complaints, particularly concerning donor safety and product quality. - Ensures that the DC staff remains up to date on current Good Manufacturing Practice (cGMP) training and that trainings are properly documented and on file. - Cooperates with the Center Manager to make donor suitability decisions and to manage donor deferrals. Reviews and approves of deferred donor reinstatements. - Performs a review of lookback information. - Reports center quality status to the Regional Quality Manager so the RQM can provide additional oversight and guidance - Follows up on corrective and preventative actions, implement system changes, and execute process improvement plans to assess their effectiveness. Make necessary adjustments, as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div><b>Academic Experience required</b> - B.S. degree in health-related science, preferably in Pharmacy. - Post-graduate certification in Quality Management preferred <b>Professional Experience Required</b> - 2 years of experience in Quality Assurance, with managerial experience. - Experience in a cGMP regulated environment, pharmaceutical background preferred <b>Computing Skills</b> Proficient in computer skills. <b>Personal Skills</b> - Ability to understand and assess relevant regulations. - Ability to understand, explain, follow, and enforce SOPs, protocol and other regulatory guidelines. - Proficient in root cause analysis and corrective/preventative actions - Ability to balance multiple competing priorities - Strong time management abilities - Ability to work with minimal supervision - Accuracy and reliability. - Ability to work in groups and with other departments. - Adherence to the Grifols skills and values.</div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Objective: The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations.</p><p>Environment: Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff. External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations.</p><p>Key responsibility: - Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience. - Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma. - Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures. - Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department. - Perform the required physical examination for donors. - Review donors related documents carefully. - Carefully explain the informed consent and witness the donor's signature on the form. - In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating. - Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests. - Management of Donor Adverse Event Reactions and the appropriate level of care.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Academic experience required</h2><p>Essential: - Bachelor's degree in medicine.</p><p>Preferred: - Post graduate studies in Medicine, preferrable</p><h2>Professional experience required:</h2><p>- Clinical experience.</p><p>- Experience in GxP-regulated environment.</p><h2>Computing skills:</h2><p>- Proficiency in all Microsoft Office applications.</p><h2>Personal skills:</h2><p>- Clinical skills.</p><p>- Assertiveness and decision-making ability.</p><p>- Quality mindset.</p><p>- Excellent customer service skills.</p><p>- Organized and able to manage time effectively.</p><p>- Ability to work within a highly regulated and fast paced medical environment.</p><p>- Ability to influence and direct center medical staff through effective leadership skills.</p><p>- Ability to understand, explain, follow, and enforce SOPs and protocols.</p><p>- Ability to plan, communicate and execute activities for the improvement of overall operations.</p><h2>Languages:</h2><p>Excellent written and spoken English and Arabic.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met. Ensure menu quality index, price parity, vendor funded deals, and drive affordability Building new commercial relationships by renewing the existing contacts through offer renegotiating, preferred partnerships, and upselling to new profitability levers Own full performance of your portfolio, from sales performance, to in-store operations, to marketing and growth strategies, and providing every-day support Maintain a regular cadence of in-person meetings with all your partners in your assigned portfolio. Provide excellent and proactive reporting to partners on performance. Negotiate and acquire restaurants on different ads products to help boost their growth. Ensure daily, weekly, and month targets are on track and with your team lead to ensure constant portfolio growth. Maintain granular reporting on your portfolio s performance. Upselling new services to our existing restaurants such as logistics as a service, tPro, and various loyalty programs Automate and digitalize vendor experience by pushing for vendor portal adoption, self service and self booking through talabat vendor dashboard</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Have a passion for sales 3-4 years of experience, ideally in sales, account management, or related experience. You excel in a transactional deal cycle High level of ownership and dedication. You show creative sales tactics to engage with prospect</p><p></p></section>