وظائف اخصائي العمليات في مصر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support &amp; Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the EU network with technical skills, process improvement initiatives and customer escalations.<br>Key job responsibilities<br> Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions<br> Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.<br> Utilise conflict resolution and decision making skills as applicable to customer, demonstrate highly effective listening skills and patience<br> Be aware of and adhere to applicable company policies when dealing with customer interactions<br> Facilitate flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery<br> Maintain knowledge of resources and operational procedures<br> Collaborate with team members to strive for continuous improvement<br> Work independently on projects or tasks to identify and resolve issues<br>A day in the life<br>A Support &amp; Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. A Support &amp; Ops Specialist provides proactive and timely resolution to any issue in hand by researching &amp; querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.<br>- 1+ years of customer service experience<br>- Speak, write, and read fluently in English<br>- Experience with Microsoft Office products and applications<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Speak, write, and read fluently in French<br>- Experience in data analysis and reporting<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

Company Description ANŪT Cairo is a lifestyle brand founded in 2024, celebrating Egypt’s heritage and craftsmanship and inspired by the ancient Goddess Nűt. The brand showcases unique, handcrafted designs, offering timeless pieces that bring the warmth and magic of Egyptian culture into the home.<br>We are looking for an Art Gallery Sales Specialist to represent the brand in a unique, carefully curated environment.<br>Role Description The Art Gallery Sales Specialist is a full-time, on-site role based in Downtown, Cairo, Egypt. This role involves welcoming visitors, providing knowledgeable guidance on ANŪT Cairo’s collections, and offering context on the cultural significance and craftsmanship of each piece. The specialist will handle day-to-day sales activities, including customer consultations, transaction processing and upkeep of gallery displays to ensure a visually compelling and organized space. The role includes building lasting relationships with clients, capturing visitor information for follow-up, and supporting private viewings or special events. The specialist will also collaborate with the team on merchandising ideas, provide feedback on customer preferences, and help implement gallery promotions and initiatives that align with the brand’s mission.<br>Job Role:Customer Experience & Sales- Achieve individual and gallery sales targets through consultative selling, up-selling, and cross-selling.- Build strong relationships with customers and clients.- Understand customer needs and guide them through their selection.<br>Product & Brand Knowledge- Develop strong knowledge of the products, brands, and stories represented in the gallery.- Confidently communicate each piece’s story, inspiration, craftsmanship, materials, and value.- Continuously develop knowledge of art, design, and Egyptian craftsmanship.<br>Gallery Operations- Maintain high standards of gallery presentation, cleanliness, and product display.- Ensure products are handled and presented with care.- Follow procedures related to sales, payments, inventory, and loss prevention.- Support gallery events, launches, and daily operations.- Work closely with the Retail Manager and relevant teams to ensure smooth operations.<br>Qualifications and Key Requirements We’re looking for candidates who have:* 1-2 years of sales experience, preferably in art, luxury, fashion, design, hospitality, or premium retail* Strong communication and relationship-building skills* Fluent English* Genuine interest in art and design* Professional, presentable & detail-oriented* Bachelor’s degree* Art/Fine Arts background is a plus<br>What We Offer✔ Competitive salary + commission✔ Comprehensive on-boarding and product training✔ Medical insurance✔ Career development opportunities✔ A creative and collaborative working environment and Exposure to art, design, craftsmanship, and a growing Egyptian brand<br>Who We’re Looking For A confident, engaging, and customer-focused sales professional with a genuine appreciation for art, design, and craftsmanship. Someone who can connect with clients, tell the story behind each piece, and turn a visit to the gallery into a memorable experience — while delivering strong sales results.<br>If you have a passion for art, design, craftsmanship, and people, we’d love to hear from you.<br>???? Apply now: please send your resume to: shorouk@anutcairo.com, and include (Art Gallery Sales Specialist) in the subject

ABOUT Thrivve Thrivve is a Saudi fintech building a more accessible financial and mobility ecosystem across the Kingdom. Today, we serve thousands of drivers and delivery partners powering platforms such as Uber, Amazon, Noon, Hunger Station, and others—helping them access vehicles, earn more sustainably, and build greater financial independence. Through financial products, flexible vehicle access, and ownership solutions such as Drive-to-Own, we are creating new ways for people to access opportunity, build income, and move forward.<br>HOW WE WORKFour principles shape how we operate:Speed: Prioritize intelligently, move with urgency, and raise risks early. Impact: Focus on measurable outcomes—not activity. Communication: Be clear, direct, respectful, and timely. Ownership: Take responsibility from problem or opportunity through to the final result. We are building a high-trust, high-performance environment where people are expected to think, act, collaborate, and continuously improve.<br>ABOUT THE ROLEThrivve is looking for a Junior Treasury Specialist to join our Finance team. This is a great opportunity for a fresh graduate or junior finance professional looking to build hands-on experience across treasury, payments, banking operations, reconciliations, and Accounts Payable. You’ll be part of the team responsible for making sure payments are processed accurately, followed up properly, and completed on time.<br>WHAT YOU’LL DO• Execute and track day-to-day company payments• Support bank transfers and treasury transactions• Monitor pending payments and follow up until completion• Support bank reconciliations and transaction matching• Review payment requests, approvals, and supporting documents• Support Accounts Payable activities• Maintain accurate payment and treasury records• Coordinate with Finance and Operations on time-sensitive payments• Escalate payment issues, missing approvals, or banking delays early<br>WHAT WE’RE LOOKING FOR• Bachelor’s degree in Accounting, Finance, or a related field• Fresh graduates are welcome to apply• 0–2 years of experience in Treasury, Accounts Payable, Accounting, or similar• Good Excel skills• Strong attention to detail and numerical accuracy• Organized with strong follow-up skills• Comfortable working in a fast-moving environment• Good Arabic and English communication skills• Willingness to work rotational shifts

About Us<br><br>Remote Pass is a leading global platform transforming the way businesses access and manage top talent. Recognized as one of G2's Top 100 Fastest Growing Software Products, we're on a mission to break down geographical barriers and create a world where exceptional talent can thrive anywhere.<br><br>By streamlining global hiring, onboarding, payroll, and compliance, Remote Pass empowers organizations to build high-performing remote teams. Our platform is designed to improve the lives of millions of workers worldwide by providing them with unprecedented opportunities to connect with global employers and reach their full potential.<br><br>We are backed by world-class investors; Endeavor Catalyst, Khwarizmi Ventures, Oraseya Capital, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund and Plug & Play.<br><br>About the Role:<br><br>As we continue to scale rapidly across global markets, we're looking for an experienced Employee Experience Specialist to join our growing team and support operations across the EMEA region.<br><br>This role is ideal for someone with 4+ years of experience in HR Operations, onboarding/offboarding and lifecycle management, or global employment support, who thrives in fast-paced, high-growth environments and enjoys solving complex operational and people-related challenges across multiple jurisdictions.<br><br>We're looking for a proactive, detail-oriented professional with strong communication skills, a problem-solving mindset, and the ability to navigate cross-border employment operations with confidence. You should be comfortable managing onboarding, employee support, compliance coordination, documentation, and stakeholder communication across different countries and time zones.<br><br>At Remote Pass, no two days are the same. We value ownership, adaptability, and people who genuinely care about delivering an exceptional employee experience while helping companies hire and manage talent globally.<br><br>If you enjoy working at the intersection of operations, compliance, and employee experience, and want to be part of a company shaping the future of global work, we'd love to hear from you.<br><br>Responsibilities:<br><br>Employee Support<br><br>Act as the first point of contact for employee queries via the ticketing system, especially related to onboarding and HR support across the EMEA region Escalate medium- and high-complexity issues to appropriate internal teams (EX, Payroll, Legal) when needed Maintain strong, professional communication with employees to ensure a smooth experience<br><br>Onboarding & Mobility (EMEA)<br><br>Support onboarding workflows for new hires across EMEA, ensuring compliance and coordination with internal teams and external partners Assist with mobility-related coordination (e.g. relocations, document management, employment documentation) Ensure onboarding documentation and procedures reflect EMEA-specific requirements<br><br>Administration & Organization<br><br>Manage open tickets, ensuring timely responses and accurate prioritization Keep records up to date across platforms like Monday.com, Dropbox, and HRISHelp organize internal documentation and training resources under the guidance of the EX Manager<br><br>Process Support & Continuous Improvement<br><br>Assist with operational tasks and process execution to ensure smooth daily workflows Identify trends in employee queries and provide input for improving processes and documentation Support EX team projects and initiatives as needed<br><br>Team Alignment & Growth<br><br>Collaborate closely with the Employee Experience team on routine tasks and projects Maintain strong working relationships with cross-functional teams and external stakeholders Receive ongoing mentorship and training to grow in scope and responsibility.. EM<br><br>Requirements<br><br>4+ years of experience in HR support, onboarding coordination, employee lifecycle management, or mobility operations, preferably with exposure to EMEA markets. Strong familiarity with employment operations and onboarding processes in countries such as:European Countries Africa GCC./Middle East Familiarity with onboarding processes and employment documentation in international contexts Strong organizational and multitasking skills; attention to detƒail is a must Excellent written and verbal communication in English Proficiency in using HRIS and collaboration tools (e.g., ticketing systems, Monday.com, Dropbox) Comfortable working in a fast-paced, fully remote team A proactive, service-oriented mindset with a genuine interest in people operations and global HR

Join Our Dynamic Team as a Marketing Operations Manager: Help Empower Healthcare Professionals Worldwide!<br>Monthly Salary: up to 85,000 EGP based on experience and overall assessment<br>Working hours: Monday to Friday, 1:00 pm to 9:00 pm Sydney, Australia Time (4:00 am to 12:00pm Egypt Standard Time)<br>About Mediboost Mediboost is an Australian patient-growth marketing agency for dental and medical practices. We run 100+ campaigns across Australia with a global team across South Africa, Pakistan, the Philippines, Egypt and Greece, delivering websites, SEO, Google Ads, Meta Ads and copywriting. All clients and leadership are Australian, so delivery runs to AU business days.<br>Please note: We are looking for candidates with digital marketing agency experience, with a strong understanding of agency workflows, systems, and cross-team coordination. You should be technically fluent in marketing operations tools and processes, including campaign workflows, reporting/analytics platforms, and CRM or marketing automation systems.<br>What you'll own1. Daily delivery rhythm (core) Run the daily catch-up cadence across SEO, Google Ads, Meta Ads, Web Dev and Copywriting: what's due today, what slipped, who's blocked, what gets reprioritised. Prepare the pre-standup exception brief and an end-of-day movement check: closed vs newly overdue, per-person slip rate, zero-activity flags. Chase dependencies and client-side inputs before they become misses ("waiting on client" older than two weeks is your problem, not the specialist's).<br>2. Board hygiene and the review queuemonday.com is our system of record. You keep it truthful: every open item has an owner, a reviewer, a due date and a realistic estimate rolled up from sub-tasks. Clear the review backlog: enforce a named reviewer before anything enters review, separate "For Review" from "Done", and escalate ageing sign-offs. Weekly hygiene sweep: duplicates, unassigned items, stale TBCs, checklists with no sub-tasks, items untouched 60+ days, group-vs-status mismatches.<br>3. QA gates and SOPsEnforce the existing pre-client QA checkpoints for web builds, blog publishing, campaign launches and reporting files — no deliverable reaches a client having skipped its gate. Own and improve SOPs and handoff definitions between departments; fix the intake form when it produces duplicate or vague requests, rather than cleaning up after it. Build templates and light automations that remove repeat manual work.<br>4. Cross-team coordination Be the single coordination point between Client Success (account managers and support), the delivery teams, and Web Dev/QA. Sequence work correctly across time zones (SEO in Pakistan, Ads in Pakistan/Philippines, Client Success in South Africa/Philippines, clients in Australia) and make sure commitments made to clients are ones delivery can meet. Keep decisions and changes documented in the relevant board item, not in chat.<br>5. Operational reporting Report weekly on delivery timeliness, cycle time, overdue at item level, review-queue depth, QA pass rate, estimate coverage and capacity/utilisation. Surface at-risk clients and recurring friction with a proposed fix, not just a number. Flag campaign performance anomalies to the responsible specialist and track that a response actually happened; diagnosis and strategy stay with the discipline leads.<br>6. Team support Day-to-day guidance and accountability with specialists and team leads; help new hires ramp on our boards, SOPs and QA standards. Feed factual delivery evidence into performance check-ins run by leadership.<br>Qualifications5+ years in marketing operations, delivery or project management in an agency; multi-discipline teams. Deep, hands-on monday.com (boards, subitems, mirrors, dashboards, automations). Asana/Trello/Click Up exposure is a bonus, not a substitute. Strong working knowledge of SEO, Google Ads, Meta Ads, Word Press builds and copywriting to sequence, QA and question the work Comfortable running a daily operating rhythm across time zones and holding senior specialists to commitments without authority over their craft. Analytical: can read a delivery board and a performance dashboard and say what to do differently tomorrow. Process designer, not just a task-shuffler: you fix the system that produced the mess. Healthcare or regulated-industry marketing experience is an advantage.<br>Hiring Process:Recorded self interview Role Assessment Initial Interview with the Dept. Lead Final Interview with the Director Previous employment verification

Company Description ALMehwar Hospital is a modern healthcare institution committed to guiding patients toward better health and well-being. Supported by an extensive team of medical experts across multiple specialties and supervised by respected professionals such as Dr. Hazem Abdelazim, the hospital delivers high-quality, patient-centered care. With more than 9 operating theaters, 85 beds, 28 ICU units, and 8 outpatient clinics, ALMehwar is equipped to handle a wide range of medical needs. The hospital provides comprehensive services around the clock, emphasizing safety, comfort, and clinical excellence for every patient.<br>Role Description The Planning and Follow-Up Specialist is a full-time, on-site role based at ALMehwar Hospital in 6th of October. This role is responsible for coordinating operational plans, tracking progress against targets, and ensuring timely execution of departments’ action items. Day-to-day tasks include collecting and analyzing performance data, preparing reports and dashboards, and following up with clinical and administrative teams to resolve delays or issues. The specialist will support resource planning, help align departmental activities with hospital objectives, and maintain clear communication with stakeholders. Collaboration with finance, customer service, and medical staff is essential to improve efficiency, patient experience, and overall service quality.<br>Qualifications<br> <br>Strong analytical skills, including data collection, interpretation, and performance monitoring. Planning and organizational skills, with experience in scheduling, prioritization, and project coordination. Effective communication abilities, both written and verbal, with skill in stakeholder coordination and reporting. Basic finance understanding to support budgeting, cost tracking, and resource utilization analysis. Customer service orientation, with a focus on patient satisfaction and responsive follow-up. Attention to detail, problem-solving mindset, and ability to work under time constraints. Proficiency in MS Office (Excel, Word, Power Point) and familiarity with hospital or healthcare systems is an advantage. Bachelor’s degree in Business Administration, Healthcare Management, Finance, or a related field; prior experience in hospital operations or planning roles is preferred.

Company Description Do Deal is a digital marketing company focused on helping businesses in Egypt and the UAE grow through creative, effective online solutions. The organization places clients and their business goals at the center of every project, supported by a dedicated IT team based in Pakistan. Its expert teams build long-term partnerships grounded in transparency, collaboration, and trust. By crafting tailored strategies that resonate with each brand’s audience and vision, Do Deal aims to deliver measurable, sustainable results.<br>Role Description The Sales Specialist is a full-time, on-site role based in New Cairo. This role involves identifying and qualifying leads, conducting sales calls and meetings, and presenting digital marketing solutions that align with client needs. The Sales Specialist will manage the sales pipeline, prepare proposals, negotiate terms, and follow up to close deals. Responsibilities include maintaining strong customer relationships, providing ongoing support, and collaborating with marketing and operations teams to ensure service quality. The role also requires tracking performance metrics and contributing ideas to improve sales processes and client satisfaction.<br>Qualifications<br> Candidates should possess strong Communication and Customer Service skills to build trust, handle inquiries, and maintain long-term client relationships. Candidates should possess proven Sales and Sales Management skills to drive revenue, manage pipelines, and achieve or exceed targets. Candidates should possess Training and coaching abilities to support team development and help clients understand proposed solutions. Candidates should possess basic knowledge of digital marketing concepts and tools, along with strong negotiation and presentation skills. Candidates should possess a results-oriented mindset, the ability to work on-site in New Cairo, and proficiency in English and Arabic; prior experience in B2B sales or digital marketing services is an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>To support the Light Mobility Sales division by managing end to end purchasing operations through SAP, ensuring procurement compliance, and delivering accurate sales reporting and analysis that enables data driven commercial decisions.<br> Duties &amp; Responsibilities: Procurement &amp; Purchase Management Create and process Purchase Requisitions (PRs) in SAP for operational and commercial requirements, ensuring proper cost center and budget allocation at the point of creation.<br> Convert approved PRs into Purchase Orders (POs) in line with company procurement policies and approval authority matrices.<br> Monitor PR and PO approval workflows to ensure timely processing and escalate delays when necessary.<br> Track PO status throughout the full cycle — from creation through goods receipt and invoice processing — maintaining visibility at every stage.<br> Reconcile purchase orders against supplier invoices and delivery confirmations, resolving discrepancies in coordination with relevant stakeholders.<br> Maintain accurate and audit-ready purchasing records and documentation within SAP Cross-functional Coordination Coordinate with the Procurement and Finance departments regarding budget availability, cost center allocations, and purchasing requirements.<br> Liaise with vendors and internal teams to resolve PO or delivery-related issues in a timely manner Sales Reporting &amp; Analysis Prepare regular sales reports covering key performance metrics for the Light Mobility division.<br> Analyze sales trends, variances, and pipeline data to support the Sales Director in decision-making.<br> Maintain and update sales trackers and dashboards as required.<br> Bachelor's degree in business Administration, Commerce, or a related field.<br> 2 to 4 years of experience in sales operations, procurement coordination, or a similar role preferably within the automotive sector or FMCG sector.<br> Hands-on experience with SAP (PR/PO workflows is a must).<br> Proficiency in Microsoft Excel; Power BI or similar reporting tools is a plus.<br> Strong attention to detail and ability to manage multiple priorities simultaneously.<br> Good communication and coordination skills across departments.<br></span> </div>

لمهام:1. السوشيال ميديا: إدارة صفحات Facebook + Instagram + TikTok وعمل خطة محتوى2. الإعلانات: تشغيل ومتابعة حملات Meta Ads و Google Ads3. المحتوى: كتابة بوستات إعلانية Copywriting بالعربي والإنجليزي4. التحليل: عمل تقارير أسبوعية عن أداء الحملات والـ ROI5. البراند: تطوير هوية الشركة والتنسيق مع الجرافيك ديزاينر6. السوق: متابعة المنافسين والترندات وتقديم أفكار جديدةالمتطلبات:- خبرة في التسويق الرقمي Digital Marketing- شاطر في Meta Business Suite + Google Analytics- بيعرف Canva أو Photoshop- مهارات تواصل وكتابة قوية- شخص مبدع، منظم، وبتحب الشغل تحت ضغط<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين اجتماعي، ساعات إضافية</li></ul>

Company Description Do Deal is a digital marketing company that helps businesses in Egypt and the UAE grow through creative, effective online solutions, supported by a dedicated IT team in Pakistan. The company focuses on putting clients and their businesses at the center of every strategy, emphasizing impact and measurable results. Team members collaborate closely with clients to develop tailored strategies that connect with target audiences and reflect each brand’s unique vision. Do Deal values transparency, collaboration, and trust, creating long-term partnerships built on clear communication and shared goals. The environment encourages professionals who are motivated to elevate businesses and contribute to real, data-driven success.<br>Role Description The Sales Specialist role is a full-time, on-site position based in Cairo, Egypt. The Sales Specialist will identify and qualify potential clients, present Do Deal’s digital marketing solutions, and manage the end-to-end sales cycle from initial contact to closing deals. Daily tasks include conducting client meetings and product demos, preparing proposals, following up on leads, and maintaining accurate records in CRM tools. The role involves collaborating with marketing and operations teams to align client needs with service offerings, ensuring a smooth onboarding experience. The Sales Specialist will also nurture existing client relationships, provide ongoing support, and contribute to sales forecasts and performance reporting.<br>Qualifications<br> Strong Communication skills, including clear presentation, negotiation, and active listening abilities. Proven Customer Service skills, with a focus on responsiveness, empathy, and relationship building. Demonstrated Sales skills, including lead generation, pipeline management, and deal closing. Experience in Training or coaching clients or colleagues on products, services, or processes. Background in Sales Management or coordinating sales activities, targets, and performance metrics. Previous experience in digital marketing, advertising, or Saa S sales is highly beneficial. Comfort working with CRM systems, sales analytics, and basic MS Office or Google Workspace tools. Ability to work in a fast-paced, target-driven environment and collaborate with cross-functional teams. Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience. Fluency in English and Arabic, both written and spoken, is preferred.

Company Description Xceed is a leading multilingual Business Process Outsourcing (BPO) service provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company supports government and commercial clients in 10 languages through inbound, outbound, back-office, helpdesk, recruitment process outsourcing, infrastructure management, and social media analysis services. Xceed has operational sites in Egypt, Morocco, Mauritius, the UAE, and Saudi Arabia, offering diverse career opportunities across locations. The organization is consistently recognized by IAOP, INSIGHTS Middle East, Gulf Sustainability Awards, ICXA, IBXA, and Global ESG Awards for excellence in outsourcing, impact sourcing, CSR, sustainability, and DEI. Xceed is certified in COPC, multiple ISO standards, and information security, demonstrating strong commitment to quality, business continuity, and a responsible work environment.<br>Role Description The call center Quality Monitoring Specialist B1+ is a full-time, on-site role based in Cairo. The specialist is responsible for monitoring customer interactions across contact center channels, evaluating agent performance, and ensuring adherence to quality standards and procedures. Daily tasks include reviewing recorded calls, chats, and emails, documenting findings in quality reports, and providing clear, constructive feedback to enhance customer experience. The role involves identifying trends and recurring issues, recommending process improvements, and collaborating with team leaders and training staff to address performance gaps. The specialist also contributes to calibration sessions, supports compliance with internal policies and external guidelines, and helps maintain consistent service levels across the operation.<br>Qualifications<br> <br>Strong skills in Customer Support and Customer Service, with a focus on quality, empathy, and problem resolution. Effective Communication abilities, including clear verbal and written feedback and active listening. Experience working in Contact Centers, with understanding of call center workflows, KPIs, and quality standards. Good Computer Literacy, including proficiency in MS Office, quality monitoring tools, and CRM or contact center platforms. B1+ or higher proficiency in relevant working language(s), with the ability to analyze and evaluate customer interactions accurately. Attention to detail, analytical thinking, and ability to interpret performance data and quality metrics. Ability to work on-site in Cairo, collaborate within diverse teams, and adapt to fast-paced operational environments. Previous experience in quality assurance, coaching, or call center operations is an advantage; relevant education in business, communications, or a related field is preferred.