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Company Description Speed Outsourcing Solutions LTD helps US and UK businesses build high-performing remote sales teams based in Egypt. With experience across real estate, Saa S, and B2B sectors, the company specializes in lead generation, Sales Development Representatives (SDRs), appointment setting, and operations support. Speed Outsourcing Solutions provides end-to-end HR support, including payroll, contracts, onboarding, and training, to ensure seamless integration with client operations. By combining industry expertise with cost-effective, high-quality remote teams, the company focuses on fast recruitment, measurable outcomes, and long-term business growth. Its mission is to act as a reliable partner and strategic “SOS” for business success.<br>Role Description This is a full-time, remote role for a Discord Expert at Speed Outsourcing Solutions LTD. The Discord Expert will be responsible for setting up, organizing, and managing Discord servers, channels, roles, and permissions to support client communities and internal teams. Daily tasks include moderating conversations, enforcing community guidelines, responding to member queries, and escalating issues when needed. The role also involves creating and optimizing bots, automations, and integrations, as well as configuring notifications and webhooks to support sales, marketing, and customer success workflows. The Discord Expert will collaborate with cross-functional stakeholders to design engagement strategies, run events, analyze server metrics, and continuously improve community experience and performance. Documentation of best practices, training of team members, and proactive identification of technical or community risks are also key responsibilities.<br>Qualifications<br> Proven experience managing and growing Discord communities, including server structure, channels, roles, and permission systems. Hands-on experience with Discord bots (e.g., MEE6, Dyno, Carl-bot, custom bots), automations, and integrations with tools such as CRMs, webhooks, or Zapier. Strong community management and moderation skills, including conflict resolution, enforcement of guidelines, and maintaining a safe, inclusive environment. Ability to design and execute engagement strategies (events, AMAs, announcements, campaigns) to increase member activity and retention. Comfort analyzing Discord analytics and community metrics to inform decisions and report on performance. Excellent written and verbal communication skills in English, with clear, concise, and professional tone for diverse audiences. Strong organizational and time-management skills, with the ability to prioritize tasks and operate independently in a remote environment. Technical aptitude and problem-solving skills to troubleshoot bot issues, integrations, and basic connectivity or configuration problems. Experience working with sales, marketing, or customer support teams, ideally in Saa S, real estate, or B2B environments, is an advantage.
<h2 class="h5">Job description</h2>
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<span></span><p><b>Pinerium </b>is seeking a detail-oriented and quality-focused <b>Zoho Tester</b> to support the testing and validation of Zoho implementations, customizations, workflows, and integrated business solutions.<br></p><br><p>This role is responsible for ensuring Zoho applications function correctly, meet business requirements, and maintain high-quality user experience before deployment. The ideal candidate will work closely with Product Owners, Developers, Implementation Specialists, and Scrum Masters to identify issues early, validate fixes, and improve delivery quality across projects.<br></p><br><p>This role aligns with Pinerium’s internal Zoho project structure under the Zoho Project Team.<br></p><br><span><b>Key Responsibilities</b> </span> <br> Functional Testing & Validation<br><ul><li>Test Zoho applications, workflows, automations, forms, reports, and custom functions.<br></li><li>Validate implemented business requirements against expected functionality.<br></li><li>Perform end-to-end testing for Zoho CRM, Zoho Creator, Zoho Desk, Zoho Books, and related applications.<br></li><li>Ensure workflows, permissions, notifications, and automations function correctly.<br></li></ul> Bug Tracking & Issue Reporting<br><ul><li>Identify, document, and report bugs, defects, and inconsistencies clearly.<br></li><li>Reproduce reported issues and verify bug fixes after resolution.<br></li><li>Track testing progress and issue status using project tracking tools.<br></li><li>Collaborate with developers and implementation teams to ensure issue resolution.<br></li></ul> Quality Assurance & Process Support<br><ul><li>Support quality assurance processes throughout project delivery lifecycle.<br></li><li>Prepare test cases, test scenarios, and validation checklists.<br></li><li>Participate in sprint testing and release validation activities.<br></li><li>Ensure systems meet usability, performance, and business process expectations.<br></li></ul> Collaboration & Communication<br><ul><li>Work closely with Product Owners to understand requirements and acceptance criteria.<br></li><li>Coordinate with Scrum Masters and Project Teams during sprint execution.<br></li><li>Communicate testing results and quality risks clearly to stakeholders.<br></li><li>Support user acceptance testing (UAT) activities when required.<br></li></ul><br><span>Requirements</span><ul><li>Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or related field.<br></li><li>1–3 years of experience in software testing, QA, SaaS testing, or application validation.<br></li><li>Familiarity with Zoho applications such as Zoho CRM, Zoho Creator, Zoho Desk, or Zoho Books is preferred.<br></li><li>Strong understanding of testing methodologies and QA processes.<br></li><li>Ability to write clear test cases and defect reports.<br></li><li>Strong attention to detail and analytical thinking.<br></li><li>Good communication and documentation skills.<br></li><li>Ability to work in Agile/Scrum delivery environments.<br></li><li>Familiarity with ticketing or bug tracking systems is preferred.<br></li><li>Fluency in English (Arabic is a plus).<br></li><li>Additional Requirement: Candidate must have their own laptop.<br></li><li>Must be a non-smoker (all types).<br></li></ul><br><br><span>Benefits</span><ul><li>Competitive salary and professional growth opportunities.<br></li><li>Exposure to enterprise Zoho implementation projects and SaaS environments.<br></li><li>Opportunity to work within a Zoho Premium Partner organization.<br></li><li>Continuous learning through Pinerium Academy.<br></li><li>Collaborative Agile delivery environment.<br></li><li>Career growth path into QA Engineering, Product Ownership, or Business Analysis.<br></li></ul><br><br> </div>
Overall Job Purpose: The Human Resources - Internal Communication Senior Specialist should plan, develop, and execute internal communication and employee engagement initiatives that enhance employee experience, strengthen organizational culture, support employer branding, and improve overall engagement and satisfaction Responsibilites:Create dynamic communications initiatives for both traditional and non-traditional channels to support GB Corp engagement calendar including content development and delivery to capture timely, strategic employee stories for internal and external sharing. Research, write and produce a variety of print and electronic media including digital content, videos, executive communications, presentations, memos, feature articles, working with partners across internal team and the wider business, compensation & benefits and recognition, organizational development, and sustainability. Ensure internal messages are communicated to employees in a clear, timely and effective manner, using a high impact writing style and format. Create, review, and edit communications drafted by internal stakeholders and make recommendations to ensure messaging is consistent with internal strategy and tone. Create specific communications action plans, timelines, and defined deliverables that support the communication of internal messages helping shape culture, drive engagement, and deliver results. Manage content and communication calendar for employee engagement activities, working closely with key talent stakeholders, including employer brand to help drive internal and external awareness of company culture, the employee experience and GB people’s stories. Manage and oversees employees’ engagement survey and proper actions are being implemented according to employees’ feedback. Use feedback from our employee engagement survey to shape and inform key communication activities. Execute strategies that improve employee satisfaction, productivity, and engagement. Create and execute campaigns that increase employee engagement and support organizational goals. Manage and execute the new onboarding program assuring an enhanced employees’ experience Plan, establish, and oversee the company's social media presence and channels related to recruitment and employer branding. Is charged with expanding the company's online presence on different employment sites, developing creative ways to draw prospective talents. Implement our social media communication plan to deliver a strong employee value proposition. Develop new and monitor (employees related) social media channels. Ensure excellent user-experience on internal channels regarding people and culture related campaigns, with special regards to our social media employees’ channels Keep up to date with market trends and developments around employee engagement and use it to come up with fresh ideas to engage. Continually improve, measure, and evaluate effectiveness of employee communications strategy and methods Requirements:Educational Requirements: Bachelor degree in Marketing or a related field Special Certification or Training Required: HR Certificate/ Internal communication/ Marketing are preferred. Required Industry Experience: Minimum 2 Years of Experience Technological Requirements:Very Good command of Microsoft Suites Presenting & Communicating Planning & Organizing Writing & Reporting Relating & Networking Applying Expertise & Technology
Company Description Astraform is an Egypt-based business consulting company specializing in AI solutions. We integrate ERPs as the context layer for company-wide AI. Our core concept: AI can only transform a business if it has up-to-date, structured, and complete context. Most companies don’t have that. Data lives in spreadsheets, inboxes, and disconnected tools. So our work starts by replacing fragmented systems with a unified environment that becomes the single source of truth. From there, the real value creation begins. We structure the ERP as an AI-ready operating core. Clean data models. Standardized processes. APIs integration. This foundation gives LLMs the full picture of your operations, financials, purchasing, inventory, and customers. AI can execute workflows, make recommendations and automate tasks with real context. Our team blends software engineering, cloud architecture and business process expertise, creating systems where ERP + Cloud + AI work together as one ecosystem ready for agents, RAG pipelines and intelligent automations that evolve with your business.<br>Role Summary Own Odoo implementations end-to-end on the functional side: take a signed scope, configure Odoo to match it, get the client live, and train their team. This is Studio-first, config-heavy work — not development. You'll spend your days in modules and settings, not in Python.<br>What you'll do Configure core Odoo modules: Sales, Purchase, CRM, Inventory, Accounting, POS, HR, Purchase • Requests (and Manufacturing where in scope). Set up full business cycles per client: quotation templates & sales-order workflows, Chart of Accounts, journals, taxes, currencies, units of measure, inventory movements & stock control. Customize via Odoo Studio — custom fields, views, automations, report templates. Run requirements gathering, testing, UAT, go-live, and end-user training. Build reusable training videos & documentation so clients self-serve instead of raising repeat tickets. Configure user access rights & permissions to match each client's org structure. Flag early when a requirement genuinely needs a developer (custom Python module) rather than Studio.<br>Must have6 months–2 years hands-on Odoo implementation (functional). Recent Odoo-course graduates with real project experience welcome. Solid accounting fundamentals — comfortable configuring CoA, journals, taxes, and reconciling a full accounting cycle in Odoo. Strong grasp of order-to-cash and procure-to-pay flows. Confident running client-facing sessions and training in Arabic; professional written English.<br>Nice to have Odoo.sh / self-hosted deployment experience. POS configuration & troubleshooting. Exposure to contracting/construction or agency clients. Light technical ability (reading XML/Python) — a plus, not required.<br>To apply Send your CV + a short note on 2–3 Odoo implementations you personally configured — which modules, what you set up in accounting, and one training asset you built.
<h2 class="h5">Job description</h2>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client, <strong>Makers Mindset</strong>, is a mission-driven organization focused on empowering founders and entrepreneurs through educational programs, grants, community initiatives, and thought leadership. As the organization continues to grow, they are seeking an <strong>Operations & Social Media Assistant</strong> to support daily operations, content publishing, community engagement, grant administration, and AI-enabled workflows that keep the business running efficiently.</p><br>Role Overview<p>The <strong>Operations & Social Media Assistant</strong> will be responsible for supporting the operational engine behind the organization by managing internal systems, coordinating grants, maintaining social media channels, creating marketing assets, supporting email marketing, and assisting with community engagement. The <strong>Operations & Social Media Assistant</strong> will leverage AI tools to streamline research, drafting, reporting, and administrative workflows while collaborating closely with leadership to ensure operational excellence. This role is ideal for someone who is highly organized, proactive, tech-savvy, and enjoys balancing operations, content management, and social media execution in a fast-paced environment.</p><br>Location<p><strong>Fully Remote | 10:00 AM – 4:00 PM ET | Part-time</strong></p><br>Key ResponsibilitiesOperations & Administrative Support<ul><li><p>Maintain internal organization systems, including Google Drive structure, SOPs, and naming conventions.</p><br></li><li><p>Keep project trackers current across multiple initiatives.</p><br></li><li><p>Coordinate calendar logistics and scheduling.</p><br></li><li><p>Research tools, vendors, and platforms to support business operations.</p><br></li><li><p>Provide ad hoc administrative support, including Accelerator program assistance.</p><br></li></ul>Grant Program Coordination<ul><li><p>Manage grant program updates within WordPress.</p><br></li><li><p>Promote grant opportunities through email marketing and social media.</p><br></li><li><p>Organize applications, screen eligibility, and follow up with applicants.</p><br></li><li><p>Coordinate grant timelines, deadlines, compliance, and reporting.</p><br></li><li><p>Analyze grant metrics and prepare reports using AI tools.</p><br></li></ul>Social Media Management<ul><li><p>Manage Instagram content scheduling, publishing, Stories, community engagement, and ManyChat automations.</p><br></li><li><p>Support LinkedIn content scheduling, engagement, and community management.</p><br></li><li><p>Assist with TikTok scheduling and publishing.</p><br></li><li><p>Monitor and report monthly social media analytics.</p><br></li><li><p>Maintain LNK.Bio and other social media resources.</p><br></li></ul>Design & Content Support<ul><li><p>Create social media graphics using Canva.</p><br></li><li><p>Design marketing emails using Topol and distribute campaigns through Klaviyo.</p><br></li><li><p>Create hero images for guest articles.</p><br></li><li><p>Maintain visual brand consistency across all marketing materials.</p><br></li></ul>Email, Community & Website Operations<ul><li><p>Respond to inbound emails using approved messaging.</p><br></li><li><p>Engage and moderate the WhatsApp community.</p><br></li><li><p>Create and manage UTM tracking links.</p><br></li><li><p>Update WordPress content, testimonials, and guest articles.</p><br></li><li><p>Coordinate guest article publishing and contributor logistics.</p><br></li></ul>AI-Enabled Workflow & Process Improvement<ul><li><p>Use Claude and similar AI tools to research grants, vendors, and opportunities.</p><br></li><li><p>Generate first drafts of emails, captions, newsletters, reports, and social content.</p><br></li><li><p>Maintain and organize trackers and spreadsheets using AI-assisted workflows.</p><br></li><li><p>Summarize analytics and create monthly reports.</p><br></li><li><p>Continuously improve AI prompts and operational processes.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>2+ years</strong> of experience in Operations, Executive Assistant, Social Media, Community Management, or a related role.</p><br></li><li><p>Experience supporting business operations and administrative workflows.</p><br></li><li><p>Experience managing social media platforms, particularly Instagram.</p><br></li><li><p>Experience with email marketing and content publishing.</p><br></li><li><p>Experience coordinating projects across multiple stakeholders.</p><br></li><li><p>Experience with grant research, nonprofit organizations, or founder communities is preferred.</p><br></li><li><p>Experience setting up automations using Zapier is preferred.</p><br></li></ul>Skills<ul><li><p>Strong proficiency with <strong>Google Workspace</strong>.</p><br></li><li><p>Hands-on experience using <strong>Claude</strong> or similar AI tools.</p><br></li><li><p>Experience creating content with <strong>Canva</strong>.</p><br></li><li><p>Experience designing email campaigns using <strong>Topol</strong> and <strong>Klaviyo</strong>.</p><br></li><li><p>Experience managing <strong>Instagram</strong>, <strong>LinkedIn</strong>, <strong>TikTok</strong>, and <strong>WhatsApp</strong> communities.</p><br></li><li><p>Experience with <strong>WordPress</strong> content management.</p><br></li><li><p>Familiarity with <strong>ManyChat</strong>, <strong>Calendly</strong>, <strong>DocuSign</strong>, <strong>LNK.Bio</strong>, and <strong>Rella</strong> is preferred.</p><br></li><li><p>Experience creating UTM tracking links.</p><br></li><li><p>Strong written communication and copywriting skills.</p><br></li><li><p>Excellent organizational and project management abilities.</p><br></li><li><p>Strong attention to detail and ability to manage recurring operational tasks.</p><br></li><li><p>Ability to quickly learn new platforms and technologies.</p><br></li><li><p>Strong problem-solving skills with a proactive mindset.</p><br></li></ul>What Success Looks Like<ul><li><p>Internal operations, trackers, and documentation remain organized and up to date.</p><br></li><li><p>Grant programs are successfully coordinated from launch through reporting and compliance.</p><br></li><li><p>Social media content is published consistently while engagement continues to grow.</p><br></li><li><p>Marketing emails, graphics, and website content maintain brand consistency and quality.</p><br></li><li><p>AI tools improve efficiency across research, reporting, documentation, and content creation.</p><br></li><li><p>Operational workflows continue to improve through proactive process optimization and effective cross-functional support.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to become a key operational partner within a growing mission-driven organization. As the <strong>Operations & Social Media Assistant</strong>, you'll work directly with leadership while supporting business operations, social media, grant administration, community engagement, and AI-enabled workflows that help the organization scale efficiently.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
<h2 class="h5">Job description</h2>
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<p>The purpose of this role is to shape and deliver the CRM Marketing Strategy, working closely with the Head of Digital Marketing and Business Development team to drive attributable demand generation, audience segmentation and data-led direct marketing.</p><br><br><p><b>Job Description:</b></p><br><br><p><b>Key responsibilities:</b></p><br><br><ul><li>Act as the primary point of contact for assigned markets on all CRM initiatives<br></li><li>Translate regional CRM strategy into market-specific campaign plans<br></li><li>Lead campaign briefing, planning, and execution across channels (Email, Push, WhatsApp, etc.)<br></li><li>Work closely with strategy, creative, data, and development teams to ensure seamless delivery<br></li><li>Challenge and refine market briefs to ensure strategic alignment and effectiveness<br></li><li>Manage campaign timelines, approvals, and stakeholder communication<br></li><li>Monitor campaign performance and identify optimization opportunities<br></li><li>Ensure adherence to brand guidelines, data compliance, and governance frameworks<br></li></ul><br><b>Must-Have Skills & Experience</b><br><u>Core Skills</u><br><ul><li>Strong understanding of CRM / lifecycle marketing (campaigns, journeys, segmentation)<br></li><li>Ability to translate business objectives into actionable CRM plans<br></li><li>Experience working across multi-channel CRM (Email, Push, Messaging platforms)<br></li><li>Solid stakeholder management and client-facing experience<br></li><li>Strong organizational skills with the ability to manage multiple markets and priorities<br></li></ul><u>Strategic & Analytical Thinking</u><br><ul><li>Ability to challenge briefs and provide strategic recommendations<br></li><li>Understanding of audience segmentation and personalization<br></li><li>Comfort with campaign performance metrics and optimization<br></li></ul><u>Execution & Tools</u><br><ul><li>Familiarity with CRM platforms (preferably Adobe Campaign, Salesforce, or similar)<br></li><li>Understanding of campaign workflows, QA processes, and delivery timelines<br></li></ul><br><p><b>Location:</b></p><br><br>Beirut<br><p><b>Brand:</b></p><br><br>Dentsu<br><p><b>Time Type:</b></p><br><br>Full time<br><p><b>Contract Type:</b></p><br><br>Permanent<br> </div>
Company Description Bloomfield Paper Factory is a trusted manufacturer specializing in high-quality paper products. Committed to innovation and sustainability, the factory continually invests in advanced processes and environmentally friendly practices. Located in Al-Hidd, the company prides itself on delivering exceptional products to meet diverse market needs. Bloomfield Paper Factory fosters a collaborative and inclusive workplace culture, empowering its team to drive success and growth. We are a multi-entity manufacturing and distribution group operating across Saudi Arabia, Bahrain, and China. We are looking for a reliable, security-minded IT Systems & Email Security Administrator to remotely manage our email environment, user accounts, and day-to-day technology operations across all our entities. This is a trusted, hands-on role for someone who is organized, accountable, and takes information security seriously. You will keep our communication systems running smoothly, onboard and support users, and ensure our technology is deployed and maintained to a high standard.<br>Role Description We are seeking an IT Systems & Email Security Administrator for a full-time, on-site role based in Al-Hidd. The role involves overseeing the factory's IT systems, ensuring smooth operation, resolving technical issues, and maintaining system security. Responsibilities include managing system administration, troubleshooting, providing technical support, and safeguarding the organization’s network and email communication platforms. The Administrator will also collaborate with internal teams to implement and maintain secure IT solutions. Location: Remote (based in Egypt) — supporting operations across Saudi Arabia, Bahrain & China Type: Full-time · Remote Reports to: Executive Managemen Administer and secure the company email environment (Microsoft 365 / Google Workspace): setup, configuration, mailbox management, spam/phishing protection, and email security policies. Manage user accounts and identities across all entities: onboarding, offboarding, permissions, password resets, and access reviews. Configure, deploy, and maintain business applications and technology tools for users across multiple locations. Implement and enforce IT security best practices: multi-factor authentication (MFA), least-privilege access, audit logging, and data retention/backup policies. Provide remote technical support to staff across Saudi Arabia, Bahrain, and China. Maintain clear documentation of systems, accounts, and procedures. Monitor systems, respond to incidents, and escalate issues to management when needed. Requirements Proven experience as an IT Administrator, Email/Systems Administrator, or similar role. Strong hands-on expertise with Microsoft 365 administration and/or Google Workspace (email, user management, security & compliance center). Solid understanding of email security (SPF, DKIM, DMARC, anti-phishing) and endpoint/account security. Experience managing users and identities across distributed/remote teams. Excellent communication skills in English (Arabic is a strong plus). High level of integrity, discretion, and accountability when handling sensitive company data. Ability to work independently across multiple time zones.<br><br>Qualifications Nice to Have Experience supporting organizations across the GCC and/or internationally. Familiarity with data protection / compliance frameworks (e.g., Saudi PDPL). Relevant certifications (Microsoft 365, ITIL, Comp TIA, or equivalent). What We Offer A trusted, autonomous remote role with real ownership. A growing multi-national group with long-term opportunities. Direct collaboration with executive management. Strong skills in Technical Support and Information Technology operations Proficiency in System Administration, including maintaining and managing systems Expertise in Troubleshooting and resolving hardware, software, and connectivity issues Knowledge and experience in Network Security and best practices for protecting sensitive information Excellent problem-solving and analytical skills Demonstrated ability to work independently and as part of a team Bachelor's degree in Computer Science, Information Technology, or a related field Relevant certifications such as Comp TIA Security+, CCNA, or MCSA are an advantage To apply, please send your CV and a brief note about your relevant experience to hr@alisdai.com. Shortlisted candidates will be asked to complete a short reference and security background check as part of our standard hiring process.
Job Title: Digital Marketing Manager<br>Location: Remote and can work PST time zone<br>About the Role We're looking for a hands-on Digital Marketing Manager to own strategy and execution across a portfolio of e-commerce and lifestyle brand clients spanning the US and GCC markets. You'll be the day-to-day lead on email marketing, content, and influencer management — someone equally comfortable in a Klaviyo and a client strategy deck.<br>Key Responsibilities Develop and execute quarterly multi-channel marketing strategies for client accounts Plan and provide creatives for paid media campaigns on Meta and Google Ads Build and manage email marketing automations and campaigns in Klaviyo, including segmentation, flows, and A/B testing Oversee content calendars across Instagram, Tik Tok, Snapchat, and Facebook Lead influencer strategy — sourcing, briefing, contracting, and performance tracking Brief and coordinate photoshoots and creative production Manage Shopify storefronts in coordination with client teams Translate brand positioning into platform-specific content strategies tailored to distinct regional audiences (US vs. GCC) Produce polished client-facing strategy documents, reports, and briefs<br>Requirements3–5 years of experience in digital marketing, preferably at an agency English fluency is a must Proven hands-on experience with: Klaviyo, Meta Ads Manager, Shopify Strong grasp of e-commerce marketing and brand growth Experience managing campaigns across culturally distinct markets (US and Gulf markets strongly preferred) A strong visual eye — able to critique creative assets, ad visuals, landing pages, and web designs for both aesthetic quality and conversion effectiveness; can give clear, actionable design feedback Excellent written communication — able to write sharp, on-brand copy in English Strong analytical mindset — comfortable reading data and translating it into strategy Highly organized; able to juggle multiple client accounts and deadlines
<p><h4>Job overview</h4>
<p>The role of claims officer involves processing medical claims for clients worldwide. We ensure a high level of client service while processing claims within an industry-leading 48 hours.</p>
<p>The claims officer adjudicates medical providers’ claims, making sure that services are eligible as per policy terms and conditions, are in correlation with the authorized guarantee of payment given, and are paid as per the agreed tariffs with providers. The claims department is a very fast-paced and challenging environment, with many different languages used and a mixture of cultures.</p>
<h4>What you do</h4>
<p><strong>Key responsibilities</strong></p>
<ul>
<li>Adjudicate and process claims within the agreed company SLA - clear to zero, in accordance with policy benefits to facilitate the company achieving its loss ratio target.</li>
<li>Use client database accurately and effectively to ensure reports generated give a true reflection of the department’s workload, which consequently facilitates effective target planning.</li>
<li>Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention.</li>
<li>Contribute to the team and departmental productivity targets so that the agreed SLA is achieved and a high level of customer service is provided.</li>
<li>In line with the company’s policy on cost containment, identify duplicate payments, overbilling, upcoding, possible non-disclosure, and fraudulent claims.</li>
<li>Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction.</li>
<li>Participate in departmental medical training to expand knowledge of medical terminology and procedures and to develop comprehensive claims processing skills.</li>
<li>Assume additional tasks to effectively support the team leader to deliver on team KPIs and deputise for team leader, as needed.</li>
<li>Give support and guidance on escalated issues, complaints, and challenging claims and lead by example.</li>
<li>Ensure adaptability in various claims handling work-related tasks to be able to facilitate a multi-tasking role.</li>
<li>Ensure that high quality targets (standard of work performance) are achieved at all times.</li>
<li>Support your team leader to drive engagement within the team.</li>
<li>Assist the in-house medical team by using AI models to streamline client hospital admissions, evacuations, repatriations, and other cases, ensuring efficient and effective service.</li>
<li>Automate routine tasks, speeding up the adjudication process and ensuring claims are processed efficiently, thus helping achieve the loss ratio target.</li>
<li>Enhance the use of the client database by AI analytics, providing deeper insights and generating more accurate reports, facilitating better target planning.</li>
<li><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</li>
</ul>
<h4>What you bring</h4>
<p><strong>Key requirements:</strong></p>
<ul>
<li>1-2 years’ experience in a customer-focused environment, ideally in clinical, paramedical roles or TPA or insurance roles.</li>
<li>Proficiency in MS Office.</li>
<li>Candidates must possess at least a B2 level of German proficiency.</li>
<li>Completion or progression towards the diploma in private medical insurance.</li>
<li>A highly customer-focused individual with strong interpersonal, communicative, and accuracy skills.</li>
<li>Team player.</li>
<li>Physically fit to carry out duties.</li>
<li>Ability to demonstrate sound work ethics.</li>
<li>Ability to work under pressure and to meet tight deadlines and service standards.</li>
</ul>
<h4>How we hire</h4>
<p><strong>Agency statement:</strong> Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>Key benefits/What we offer</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care.</p>
<p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion, and trust.</p>
<p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p>Note: Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz' company culture. One means to achieve this is a regular rotation of Allianz executive employees across functions, Allianz entities, and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
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<span>About us Infomineo is a pioneering global AI-enhanced research company that transforms how businesses access, analyze, and act on critical intelligence.<br> We’ve evolved from traditional business research outsourcing to become the strategic partner that combines cutting-edge artificial intelligence with deep human expertise.<br> We offer 3 services to our global clients (leading consulting companies, Fortune 500 companies, and government entities): AI and Data Advisory, Next-Gen Insights and Resource Scaling.<br> This is made possible by relying on 3 pillars of excellence: 350+ industry experts spread across 5 offices (Cairo, Casablanca, Mexico City, Dubai, Barcelona).<br> Our proprietary AI orchestrator.<br> Extensive knowledge assets combining 500,000+ delivered case studies and database subscriptions.<br> Ready to kick start your career with us?<br> About this role This role will give you the opportunity to work on high added value data governance and data quality projects, building robust data management frameworks for our clients within a growing service company.<br> As our Data Governance Specialist, you will help clients take control of their data assets — defining policies, enforcing quality standards, managing metadata, and deploying governance tooling.<br> You will collaborate closely with data engineers, analysts, and client stakeholders to embed governance practices across the full data lifecycle.<br> What will you do?<br> Design, implement, and operationalize data governance frameworks across client engagements, covering the following areas: DATA GOVERNANCE & POLICY Define and implement data governance frameworks, policies, and standards tailored to client environments.<br> Establish data ownership, stewardship models, and accountability structures across business and technical teams.<br> Develop and maintain data dictionaries, business glossaries, and classification taxonomies.<br> Ensure compliance with data regulations and internal data management policies (GDPR, BCBS 239, etc.<br>). DATA QUALITY & LINEAGE Design and implement data quality rules, profiling routines, and monitoring dashboards.<br> Investigate and remediate data quality issues across structured and unstructured data sources.<br> Map and document end-to-end data lineage to support auditability and impact analysis.<br> Define and track data quality KPIs and SLAs in collaboration with data owners.<br> METADATA & CATALOGUING Deploy and administer data catalog and metadata management tools (e.<br>g. Informatica, Collibra, Alation, Microsoft Purview).<br> Enrich metadata assets with business context, ownership, sensitivity classification, and usage information.<br> Drive adoption of the data catalog across business and technical teams.<br> TOOLING & INTEGRATION Configure and operate data governance platforms, primarily Informatica (IDMC, Axon, EDC, DQ) and equivalent tools.<br> Integrate governance tooling with existing data pipelines, warehouses, and BI environments.<br> Automate data quality checks and governance workflows within ETL/ELT pipelines.<br> OTHER Provide internal training and knowledge-sharing sessions on data governance best practices.<br> Support the Team Lead/Manager on client relationships, business development, and internal projects.<br> Who are you?<br> EDUCATION & PROFESSIONAL EXPERIENCE Master’s degree in a relevant field such as Computer Science, Information Systems, Data Management, Statistics, or Applied Mathematics.<br> Full proficiency in English + 1 additional language (French, Arabic, Spanish, German.<br>..). 3 to 6 years of experience in data governance, data management, or data engineering with a strong governance focus.<br> Experience working in a consulting, financial services, or multi-client environment is a plus.<br> TECHNICAL SKILLS DATA GOVERNANCE TOOLS Proven hands-on experience with Informatica (IDMC / Intelligent Data Management Cloud, Axon Data Governance, Enterprise Data Catalog, Data Quality).<br> Experience with other governance and cataloguing platforms such as Collibra, Alation, Ataccama, or Microsoft Purview.<br> Familiarity with data quality tools: Great Expectations, Monte Carlo, Soda, or equivalent.<br> DATA ENGINEERING & QUERYING Solid experience with SQL for data profiling, querying, and quality rule implementation across relational databases and data warehouses (Snowflake, BigQuery, Synapse, Redshift).<br> Experience in Python for automating data quality checks, metadata extraction, and governance workflows.<br> Understanding of ETL/ELT pipelines and ability to embed governance controls within them (dbt, Airflow, Informatica PowerCenter/IDMC).<br> DATA ARCHITECTURE & PLATFORMS Good understanding of data platform architectures: data lake, lakehouse, and data warehouse environments.<br> Familiarity with cloud platforms and their native governance services: Azure Purview, AWS Glue Data Catalog, Google Dataplex.<br> Understanding of data modelling concepts and their impact on governance (dimensional modelling, data vault, etc.<br>). STANDARDS & COMPLIANCE Knowledge of data governance frameworks and standards: DAMA-DMBOK, BCBS 239, GDPR, ISO 8000.<br> Experience defining and applying data classification schemes (sensitivity labels, PII tagging, retention policies).<br> Exposure to master data management (MDM) concepts and tools is a plus.<br> INTERPERSONAL SKILLS Ability to engage and influence both technical teams and business stakeholders on data governance topics.<br> Strong analytical mindset with the ability to diagnose data quality issues and translate them into actionable remediation plans.<br> Good communication skills with the ability to document governance frameworks clearly and present findings to senior audiences.<br> Detail-oriented, rigorous, and comfortable working across multiple client contexts simultaneously.<br> What we offer A competitive salary.<br> A great working environment.<br> A steep learning curve with interesting and diverse topics to work on.<br> A healthy work-life balance.<br> Health insurance benefits.<br> Equal opportunity employer Infomineo is an equal opportunity employer, we prohibit any sort of discrimination (based on color, race, sex, sexual orientation, religion, national origin or any other attributes) in all aspects of employment (recruiting, hiring, wages and salary, promotions, benefits, training and job termination).<br> If you believe you match our requirements and values, we would be happy to hear from you.<br> Visit our website to know more about us, our services and company culture.<br></span> </div>
Role Overview As the Talent Acquisition Lead, you will be the architect of our hiring strategy. You will own the full-cycle recruitment process, from identifying staffing needs to onboarding exceptional talent across our corporate, distribution, and retail divisions. We are looking for an innovative recruiter who can leverage modern sourcing strategies, build a strong employer brand, and ensure a world-class candidate experience that reflects the fun and dynamic nature of our industry.<br>Key Responsibilities Full-Cycle Recruitment: Manage end-to-end hiring across all levels of the organization, including defining job requirements, sourcing, screening, interviewing, and negotiating offers.<br>Strategic Sourcing: Proactively build talent pipelines utilizing Linked In Recruiter, industry networks, and modern sourcing tools to find passive candidates.<br>Employer Branding: Champion Bingo Global Group's culture in the job market. Develop initiatives to position us as an employer of choice within the retail, distribution, and pop-culture sectors.<br>Stakeholder Partnership: Collaborate closely with department heads and hiring managers to deeply understand their team dynamics and hiring needs.<br>Process Optimization: Continuously improve the recruitment process. Track and report on key TA metrics (time-to-fill, quality of hire, cost-per-hire) and manage our Applicant Tracking System (ATS) efficiently.<br>Team Leadership: Guide and mentor recruitment specialists, ensuring alignment with overall HR and business objectives.<br>Qualifications & Requirements Experience: 5+ years of dedicated Talent Acquisition or Agency Recruiting experience, with at least 1–2 years leading hiring strategies or teams.<br>Industry Knowledge: Proven track record of recruiting for retail, distribution, FMCG, or fast-paced commercial environments.<br>Tech-Savvy: Strong proficiency with Applicant Tracking Systems (ATS) and modern recruitment tech stacks. Experience integrating AI tools or automations into sourcing workflows is a strong advantage.<br>Interviewing Expertise: Deep understanding of behavioral and competency-based interviewing techniques.<br>Soft Skills: Outstanding communication, negotiation, and relationship-building skills. A high-energy, proactive mindset.<br>Language: Fluent in Arabic and excellent command of English.<br>What We Offer Competitive compensation and benefits package.<br>The chance to shape the team behind a rapidly growing universe of toys, collectibles, and specialized retail concepts.<br>A vibrant, collaborative work culture where creative problem-solving is encouraged.<br>Significant opportunities for professional development and career advancement.
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About iSchool<p>iSchool is a leading EdTech company helping students develop future-ready technology skills. We're looking for a <strong>Customer Excellence Specialist</strong> who is passionate about creating a smooth and enjoyable customer experience through our website and chatbot.</p><br>Job Summary<p>As a Customer Excellence Specialist, you'll be responsible for making sure our website chatbot is working smoothly and providing customers with the right information. You'll regularly test chatbot conversations, identify areas for improvement, and work with different teams to make the customer journey as simple and effective as possible.</p><br><p>If you enjoy solving problems, analyzing customer behavior, and improving digital experiences, we'd love to hear from you.</p><br>Responsibilities<ul><li> Monitor the chatbot and make sure it is working properly every day. </li><li> Test chatbot conversations and fix any issues or broken flows. </li><li> Update chatbot responses and FAQs to keep information accurate and up to date. </li><li> Analyze customer interactions to identify common questions and improvement opportunities. </li><li> Work closely with the Product, Marketing, and Customer Support teams to improve the chatbot experience. </li><li> Track chatbot performance and customer feedback to recommend improvements. </li><li> Ensure customers can easily reach a support agent when needed. </li><li> Document chatbot workflows and any updates or changes. </li><li> Help improve the overall customer journey across our website.</li></ul> </div>
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<span>Job Description</span><p><b>Are You Ready to Make It Happen at Mondelēz International?</b></p><br><p><b>Join our Mission to Lead the Future of Snacking. Make It Matter.</b></p><br><p>As an organization we are committed to developing the next generation of Makers and Bakers. Joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow more. You will be encouraged to step outside your comfort zone– you may even surprise yourself! We will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. Here you can lean in and speak up and bring your own flavor.</p><br><p><b><u>More about this role</u></b></p><br><p><b>What you need to know about this position:</b></p><br><ul><li>Checking the Layout: Comparing the physical equipment on the floor to the technical drawings to make sure everything is being installed in the right spot.</li><li>Punch Listing: Finding and listing small errors—like a missing bolt or a loose wire—and making sure the contractors fix them before the line starts.</li><li>Safety Coordination: Helping manage safety permits and checking that all workers are wearing their gear and following site rules to prevent accidents.</li><li>Testing the Machines: Assisting with "trial runs" where you turn the machines on for the first time to see if they run at the correct speed and stop when they are supposed to.</li><li>Organizing Manuals: Collecting all the equipment manuals and lists of spare parts so the maintenance team knows how to fix the machines later.</li></ul><p><b>Education / Certifications:</b></p><br><p>Bachelor's degree in engineering or related fields.</p><br><p><b>Travel requirements:</b></p><br><p><b>None</b></p><br><p><b>Work schedule:</b></p><br><p><b>Full-Time</b></p><br>No Relocation support available<span><b>Business Unit Summary</b></span>Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. <p>Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br><b><span>Job Type</span></b>Intern (Fixed Term)InternsEarly Careers </div>
Project Overview:<br>Our customer is a multinational corporation in tobacco Industry with more than a century of history and offices in over 180 countries. Their most ambitious goal at the time is to introduce a range of Reduced-Risk Products (RRPs). The target audience is more than 1 billion consumers around the globe. IT platform hosts 700+ applications. Intellia's mission is to help the client with the engineering of a comprehensive software ecosystem for a game-changing IoT product on the margin of innovative consumer experience and cutting-edge technology. Our teams are involved in the engineering of core platform components for best-in-class e Commerce, Digital Marketing and IoT solutions. As a Dev Ops engineer, you will become a part of Core Architecture Team and be responsible for the architecture, implementation of best practices in our Digital Engineering Enterprise Platform. The Platform is a set of services and internet applications that accelerate the development and delivery of software applications by taking care of common SDLC challenges. The Platform provides access and consumption for engineering teams to a set of services, technologies, practices for their development and for operating their application, ensuring a set of compliance and best practices. Project is in production for 2+ years, being supported by multiple teams. Our technical domains are:- AWS cloud, partially Azure- SSO, Organizations, Service control policies, access models.- IAAC: terraform enterprise, terratest, chalice- Serverless: lambda, step functions, wide range of misc automations, fargate- System, Application, Network and security architectures- Orchecstration: k8s (eks)- SRE activities (logging, tracing, monitoring), Ops Genie, Splunk- Hashicorp Vault- Hybrid Networking<br>Responsibilities:<br>Design and implement control plane components for managing cloud infrastructure and services. Build and maintain infrastructure abstractions using Crossplane. Enable self-service infrastructure provisioning for development teams. Define and manage composite resources and reusable infrastructure templates. Integrate Crossplane with AWS services and Kubernetes environments. Ensure consistency, scalability, and governance of infrastructure provisioning. Collaborate with platform teams to build and enhance internal developer platforms (IDP). Support lifecycle management of infrastructure resources (provisioning, updates, decommissioning).<br>Requirements:<br>Design and implement control plane components for managing cloud infrastructure and services Build and maintain infrastructure abstractions using Crossplane Enable self-service infrastructure provisioning for development teams Define and manage composite resources and reusable infrastructure templates Integrate Crossplane with AWS services and Kubernetes environments Ensure consistency, scalability, and governance of infrastructure provisioning Collaborate with platform teams to build and enhance internal developer platforms (IDP) Support lifecycle management of infrastructure resources (provisioning, updates, decommissioning)<br>Nice to Have Experience building internal developer platforms (IDP) Familiarity with Git Ops practices (Argo CD, Flux) Experience with multi-cloud or hybrid-cloud environments Understanding of policy enforcement in platform engineering setups
Primary Function:The ERP Application Specialist is a solution-oriented professional who anchors our digital operations, ensuring our Microsoft Dynamics 365 and HRMS environments operate at peak performance. This role bridges the gap between our warehouse, retail, and back-office teams, translating complex system requirements into seamless workflows. As a functional expert, ERP Application Specialist is expected to drive system upgrades and manage integration projects with our solution partners to turn data into actionable business intelligence. Specific Duties and Responsibilities:ERP Functional Anchor: Serve as the primary support/reference for Dynamics 365 F&O, resolving hurdles in Finance, SCM, and Retail/POS modules to ensure zero downtime in distribution and sales. Project & Partner Liaison: Act as the main point of contact for external consultants and vendors; manage project timelines, deliverables, and SLAs for all system enhancements and integrations. Lifecycle & Upgrade Management: Lead the planning, testing (UAT), and deployment of ERP version upgrades and patches, ensuring minimal disruption to operations. Business Intelligence: Translate business needs into dashboards / KPIs, managing both internal development and partner-led delivery. HRMS & Payroll Oversight: Administer the our HRMS platform (Zen HR), overseeing user access, and the sync between payroll and ERP financial journals. Requirement Gathering: Translate business needs from department heads into clear technical specifications for system customizations, reports, automations or integrations. Process Excellence: Audit existing applications workflows to identify bottlenecks; conduct hands-on training sessions and create localized SOPs for warehouse and retail staff. System Health: Collaborate with technical partners to oversee system updates, data backups, and integration stability between the ERP and third-party apps. Qualifications, Education and /or Experience Requirements:ERP Expertise: 4+ years of hands-on experience with Dynamics 365 F&O (including Retail), with a deep understanding of functional workflows. Industry Background: Proven expertise in the FMCG lifecycle from procurement to warehouse management, van sales, and POS. D365 Functional Skills: Hands-on knowledge of Dynamics 365 F&O and Retail, with the ability to diagnose functional gaps and engineer system-driven process improvements. Implementation Lifecycle: Participation in at least one full-cycle Dynamics 365 F&O implementation, from functional requirement gathering to successful go-live. System Evolution: Demonstrated experience coordinating Saa S upgrades and system enhancements in a live production environment. Education & Certification: Bachelor’s degree in IT, Computer Science, or Business Finance. Microsoft Dynamics 365 Certification (Finance, Retial or Supply Chain..etc) is highly preferred. Technical Toolkit:Proficiency in SQL for data extraction, troubleshooting, and reporting. Advanced Power BI and Excel capabilities for building automated operational dashboards and translating ERP data into actionable insights. Experience with Zen HR or similar HRMS integrations is a significant plus. Soft Skills: Bilingual (Arabic & English) with the ability to bridge the gap between technical partners and non-technical field staff.<br>Arrow Food is an equal opportunity employer committed to workforce diversity
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<span>Take end-to-end ownership of the platform’s software lifecycle, including source code,build processes, and deployment infrastructure.<br> Maintain and evolve forked open-source components, integrating upstream change while ensuring platform stability.<br> Develop, improve, and maintain build tooling across both Linux and Windows environments.<br> Design and implement robust CI/CD pipelines to replace manual build and validation processes.<br> Maintain and extend interoperability test suites across multiple integrated encryption and security components.<br> Support and improve Kubernetes/OpenShift-based deployments, including Helm charts, container images, and deployment workflows.<br> Collaborate with engineering teams to troubleshoot complex integration, build, and deployment issues.<br> Keep technical documentation accurate and aligned with system changes and operational practices.<br> 3+ Years of Experiance Strong software engineering background with professional experience in C/C++ and complex build systems.<br> Experience working with Git, including maintaining long-lived forks and integrating changes from active upstream projects.<br> Comfortable developing and troubleshooting across both Linux and Windows environments.<br> Practical experience with Kubernetes/OpenShift and Helm-based application deployments.<br> Strong problem-solving skills and the ability to work independently across multiple layers of a technical system.<br> Preferred Qualifications Experience working with large-scale open-source projects and complex build ecosystems.<br> Knowledge of Rust and modern systems programming practices.<br> Background in encryption, secure communications, or security-focused infrastructure.<br> Experience designing automated testing and integration frameworks.<br></span> </div>
Project Overview:<br>Our customer is a multinational corporation in tobacco Industry with more than a century of history and offices in over 180 countries. Their most ambitious goal at the time is to introduce a range of Reduced-Risk Products (RRPs). The target audience is more than 1 billion consumers around the globe. IT platform hosts 700+ applications. Intellia's mission is to help the client with the engineering of a comprehensive software ecosystem for a game-changing IoT product on the margin of innovative consumer experience and cutting-edge technology. Our teams are involved in the engineering of core platform components for best-in-class e Commerce, Digital Marketing and IoT solutions. As a Dev Ops engineer, you will become a part of Core Architecture Team and be responsible for the architecture, implementation of best practices in our Digital Engineering Enterprise Platform. The Platform is a set of services and internet applications that accelerate the development and delivery of software applications by taking care of common SDLC challenges. The Platform provides access and consumption for engineering teams to a set of services, technologies, practices for their development and for operating their application, ensuring a set of compliance and best practices. Project is in production for 2+ years, being supported by multiple teams. Our technical domains are:- AWS cloud, partially Azure- SSO, Organizations, Service control policies, access models.- IAAC: terraform enterprise, terratest, chalice- Serverless: lambda, step functions, wide range of misc automations, fargate- System, Application, Network and security architectures- Orchecstration: k8s (eks)- SRE activities (logging, tracing, monitoring), Ops Genie, Splunk- Hashicorp Vault- Hybrid Networking<br><br><br>Responsibilities:<br>Design and implement agent workflows using Lang Graph Build stateful, multi-step AI pipelines with complex decision logic Orchestrate interactions between multiple agents and external systems Integrate LLM-based components into production-grade applications Ensure scalability and reliability of agent execution flows Collaborate with platform teams to integrate agent workflows with AWS infrastructure Optimize performance and cost efficiency of agent-based systems Contribute to architecture and best practices for agentic systems<br>Requirements:5+ years of experience as a Software / Dev Ops / Platform Engineer2+ years of experience building AI agents or agent-based systems (Agentic AI) Strong experience with Python (Fast API, APIs, async workflows) Hands-on experience with Lang Graph or similar agent orchestration frameworks Experience working with LLM-based systems (Open AI, Anthropic, etc.) Strong knowledge of AWS (EKS, Lambda, API Gateway, etc.) Experience with Kubernetes and Terraform Understanding of stateful workflows and distributed systems Experience building and integrating APIs and microservices Familiarity with CI/CD processes and cloud-native development Nice to Have Experience with Lang Chain or similar ecosystems Understanding of prompt engineering and LLM evaluation Experience with event-driven architectures Exposure to agent-based system design patterns
Go-to-Market (GTM) Strategy Intern (Unpaid)<br>⚠️ Applications will only be accepted through the following link:???? www.owlera.site<br>⸻<br>About Owlera<br>Owlera is an AI-powered career platform that helps students and fresh graduates gain real-world experience through AI-powered internship simulations inspired by real companies. Instead of traditional training, participants work on practical business challenges, receive continuous AI feedback, and build a portfolio that demonstrates their skills to future employers.<br>We’re looking for strategic, analytical, and growth-oriented students to join our Go-to-Market (GTM) Strategy Internship and develop the practical go-to-market planning and execution skills that today’s employers value.<br>⸻<br>About the Internship<br>As a Go-to-Market (GTM) Strategy Intern, you’ll work on hands-on business scenarios inspired by real companies. You’ll help design product launch strategies, identify target customers, analyze markets, develop positioning, and create execution plans that bring products and services successfully to market.<br>This internship is designed to help you gain practical experience—not just theoretical knowledge.<br>⸻<br>Responsibilities<br>* Conduct market, customer, and competitor research.* Define target customer segments and buyer personas.* Develop product positioning and value propositions.* Build go-to-market strategies for new products and services.* Recommend pricing, distribution, and launch strategies.* Identify customer acquisition channels and growth opportunities.* Create product launch plans and GTM roadmaps.* Analyze launch performance and recommend improvements.* Work on real-world case studies and simulation projects.* Present strategic recommendations to stakeholders.* Collaborate with marketing, product, sales, and business teams during projects.<br>⸻<br>Requirements<br>* Current student or recent graduate in Business Administration, Marketing, Entrepreneurship, Product Management, Economics, Management, Engineering, or a related field.* Strong analytical and strategic thinking skills.* Excellent communication and presentation abilities.* Interest in product strategy, marketing, startups, and business growth.* Familiarity with AI tools such as Chat GPT, Claude, Gemini, or similar platforms is a plus but not required.* Basic knowledge of market research and business analysis is a plus.* Eager to learn and committed to completing projects.<br>⸻<br>What You’ll Gain<br>* Practical experience through AI-powered internship simulations.* Exposure to real business challenges inspired by industry.* Portfolio-ready go-to-market strategy projects.* Personalized AI feedback on your work.* Professional certificate upon successful completion.* Mentorship and weekly learning sessions.* Opportunity to strengthen your resume and interview readiness.* Networking with students from different universities.<br>⸻<br>Internship Details<br>Location: Remote Type: Internship (Unpaid) Duration: 6 Weeks Commitment: Flexible (approximately 10–15 hours per week)<br>⸻<br>If you’re passionate about launching products, understanding customers, and developing strategies that drive successful market adoption and business growth, we’d love to hear from you.<br>Applications will only be accepted through:<br>???? www.owlera.site<br>⸻<br>Recommendation<br>For industry alignment, I recommend using “Go-to-Market (GTM) Strategy Intern” rather than “Go-to-Market Engineer.” The term GTM Engineer is emerging in AI companies, but it usually refers to professionals who build technical sales automations, AI workflows, and revenue operations systems. Based on the type of internship you’ve been creating for Owlera (strategy, analysis, and business simulations), GTM Strategy Intern is the better fit and will be more recognizable to students and recruiters.
Project Overview:<br>Our customer is a multinational corporation in tobacco Industry with more than a century of history and offices in over 180 countries. Their most ambitious goal at the time is to introduce a range of Reduced-Risk Products (RRPs). The target audience is more than 1 billion consumers around the globe. IT platform hosts 700+ applications. Intellia's mission is to help the client with the engineering of a comprehensive software ecosystem for a game-changing IoT product on the margin of innovative consumer experience and cutting-edge technology. Our teams are involved in the engineering of core platform components for best-in-class e Commerce, Digital Marketing and IoT solutions. As a Dev Ops engineer, you will become a part of Core Architecture Team and be responsible for the architecture, implementation of best practices in our Digital Engineering Enterprise Platform. The Platform is a set of services and internet applications that accelerate the development and delivery of software applications by taking care of common SDLC challenges. The Platform provides access and consumption for engineering teams to a set of services, technologies, practices for their development and for operating their application, ensuring a set of compliance and best practices. Project is in production for 2+ years, being supported by multiple teams. Our technical domains are:- AWS cloud, partially Azure- SSO, Organizations, Service control policies, access models.- IAAC: terraform enterprise, terratest, chalice- Serverless: lambda, step functions, wide range of misc automations, fargate- System, Application, Network and security architectures- Orchecstration: k8s (eks)- SRE activities (logging, tracing, monitoring), Ops Genie, Splunk- Hashicorp Vault- Hybrid Networking<br>Responsibilities:<br>Design and implement observability frameworks for agent-based and distributed systems Build and maintain monitoring, logging, and tracing pipelines Develop dashboards and alerts to ensure system health and performance visibility Analyze system behavior and identify performance bottlenecks and anomalies Ensure high availability and reliability of runtime components Integrate observability tools with AWS infrastructure and CI/CD pipelines Support incident response, troubleshooting, and root cause analysis Collaborate with platform and AI teams to improve system transparency and operability<br><br>5+ years of experience working as a Dev Ops / Platform Engineer2+ years of experience building AI agents or agent-based systems (Agentic AI) Strong experience with AWS (EKS, EC2, VPC, RDS, Route53, API Gateway, Lambda) Hands-on experience with Terraform (AWS, Kubernetes/Helm, Hashicorp Vault) Hands-on experience with Observability tools: New Relic, Open Telemetry Strong knowledge of Kubernetes Strong programming skills in Python (scripting, Fast API, Swagger) and Bash / Power Shell Solid understanding of monitoring, logging, and distributed tracing concepts Experience with containerization (Docker, Kubernetes) Experience with CI/CD tools (Jenkins, Git Lab) Experience with configuration management tools (Ansible, Chef, Puppet)<br>Requirements:<br>5+ years of experience working as a Dev Ops / Platform Engineer2+ years of experience building AI agents or agent-based systems (Agentic AI) Strong experience with AWS (EKS, EC2, VPC, RDS, Route53, API Gateway, Lambda) Hands-on experience with Terraform (AWS, Kubernetes/Helm, Hashicorp Vault) Hands-on experience with Observability tools: New Relic, Open Telemetry Strong knowledge of Kubernetes Strong programming skills in Python (scripting, Fast API, Swagger) and Bash / Power Shell Solid understanding of monitoring, logging, and distributed tracing concepts Experience with containerization (Docker, Kubernetes) Experience with CI/CD tools (Jenkins, Git Lab) Experience with configuration management tools (Ansible, Chef, Puppet)
We are seeking an organised and data-focused CRM & Marketing Coordinator to support the day-to-day maintenance of Hub Spot and the delivery of targeted email marketing activity for TGP International.<br><br>You will work across marketing, sales and business development to keep CRM data accurate, build useful audience segments, coordinate email campaigns and prepare clear performance reports. You will also help maintain consistent processes so teams can use Hub Spot effectively and follow up on opportunities with confidence.<br><br>This is a hands-on role for someone who enjoys working with data, systems and campaigns and who brings strong attention to detail, practical problem-solving skills and a proactive approach to coordination.<br><br>Key Responsibilities<br><br> Support the day-to-day maintenance of Hub Spot, including contact and company records, properties, lifecycle stages, deal information, forms, segments, workflows and dashboards Carry out regular database checks and clean-up, identifying and correcting duplicate, incomplete, inconsistent or outdated contact, company and opportunity records Coordinate data imports and updates, following agreed field definitions, naming conventions and data-entry standards to maintain accurate and consistent records Build and maintain audience segments based on market, sector, service interest, lifecycle stage and engagement to support targeted marketing and business development activity Set up, test, schedule and monitor email campaigns, newsletters and nurture communications, ensuring accurate targeting, personalisation and quality assurance Monitor email engagement, deliverability, bounces, unsubscribes and suppression lists, flagging issues and recommending practical improvements Support the creation and maintenance of simple workflows for lead capture, routing, follow-up and internal notifications Update dashboards and prepare recurring reports covering database health, email and campaign performance, lead activity, pipeline information and other agreed KPIs Maintain consent and subscription preferences in line with approved processes and TGP's data-protection requirements, escalating questions where appropriate Coordinate with marketing, sales, business development and digital colleagues to support forms, campaign tracking and the accurate flow of information into Hub Spot Maintain clear CRM guidance and process documentation, respond to routine user queries and help colleagues follow consistent working practices Provide general marketing-operations support across priority campaigns, reporting and business-development activity as required<br><br>Requirements<br><br> Two to three years' experience in CRM, marketing operations, email marketing, digital marketing or a related coordination role, ideally in a B2B environment Hands-on experience using Hub Spot or a comparable CRM, including contact management, segments or lists, email tools, workflows and reporting Experience working with database clean-up, data entry, imports, segmentation or CRM reporting A practical understanding of email marketing processes, including campaign setup, testing, scheduling and performance monitoring Strong Excel or Google Sheets skills, with confidence organising, checking and interpreting data High attention to detail and the ability to manage recurring tasks, deadlines and multiple requests accurately An understanding of B2B marketing, lead management and the role of CRM data in supporting sales and business development Awareness of consent, subscription management and responsible handling of personal data Clear written and verbal communication skills, with a collaborative and proactive approach<br><br>Nice to Have<br><br> Hub Spot certification in Marketing Hub, email marketing, CRM or reporting Experience creating AI automations to support internal workflows Experience in hospitality, F&B, real estate, design, consulting or another professional-services environment Experience supporting large teams or multi-market databases<br><br>Benefits<br><br>Hybrid Work Arrangement: Three days in the office and two days working remotely.<br><br>Incentive Plan: Company incentive scheme offering up to 5%—2.5% for introductions and 2.5% for successful closures.<br><br>Annual Leave: 22 working days of paid annual leave, excluding weekends.<br><br>Remote Work Flexibility: One additional week per year to work remotely from your home country, which can be combined with up to two consecutive weeks of annual leave.<br><br>Coaching & Mentoring: Structured professional development through a dedicated coaching and mentoring program.<br><br>Annual Company Gathering: A global team event bringing together employees from all offices.<br><br>Employee Recognition Program: Regular recognition initiatives celebrating outstanding performance and contributions.