Credit Manager
٣٨٥ وظائف شاغرة
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com.</span></p><br><p><b>Position Title: Assistant Credit Manager<br>Location: 6th October City, Cairo</b><br> </p><br><b>Position Overview</b><br>H.B. Fuller seeks an <b>IMEA Assistant Credit Manager</b> to support customer credit risk management, collections, and accounts receivable performance across Egypt and the Middle East, while providing guidance to India, Africa, and Türkiye. This role partners with Sales, Customer Service, and Finance teams to minimize credit risk, optimize cash flow, and support business growth. The position also oversees collection activities, customer risk assessments, and credit reporting processes across the region.<br>This position will be reporting to EIMEA Credit Manager based in Portugal. This will be Hybrid position 3 days office and 2 days' work from home.<br> <br><p><b>Primary Responsibilities</b></p><br><ul><li><p>Assess customer credit risk and assign credit limits within authority levels</p><br></li><li><p>Partner with sales teams and customers to mitigate credit risk exposure</p><br></li><li><p>Lead customer account reviews and resolve complex credit issues</p><br></li><li><p>Supervise collection activities and order hold resolution processes</p><br></li><li><p>Monitor aging accounts and ensure compliance with service level agreements</p><br></li><li><p>Escalate delinquency, insolvency, and high-risk account situations</p><br></li><li><p>Support monthly Credit and Accounts Receivable reporting activities</p><br></li><li><p>Coach and develop Credit Specialists, Analysts, and Supervisors<br> </p><br></li></ul><p><b>Minimum Requirements</b></p><br><ul><li><p>Bachelor's degree in business, Finance, Accounting, or related field</p><br></li><li><p>5–7 years of experience in credit, collections, finance, or commercial risk management</p><br></li><li><p>Proficiency in accounts receivable systems and Microsoft Office applications</p><br></li><li><p>Strong negotiation, analytical, and communication skills in English and Arabic</p><br></li><li><p>Authorization to work in the applicable location and ability to travel regionally (2–4 trips annually)<br> </p><br></li></ul><p><b>Preferred Requirements</b></p><br><ul><li><p>MBA or advanced degree in Finance or Business</p><br></li><li><p>Experience with SAP ERP systems</p><br></li><li><p>Professional credit certification (CICP, ICCE, or CGCE)</p><br></li><li><p>Experience leading credit, collection, or accounts receivable teams across multiple markets<br> </p><br></li></ul><br><p><span><i>H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.</i></span></p><br><p><span><i>H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.</i></span></p><br> </div>
Purpose of the Job:<br>Responsible for overseeing the credit granting process for a company. Evaluate requests for credit using credit scores, projected profits and losses, and risk factors. Job Responsibilities:<br>Responsible for billing and collection cycles and owner of the Account Receivable module. Working closely with the treasury department to reflect on daily basis the customers payments on the AR module and for each customer account. Owner of the weekly credit committee and responsible for producing the associated weekly reports and minutes of meetings. Managing the billing and collection group and synchronizing the efforts with the business and operations to optimize the billing and collection cycles. Work closely with legal to document potential disputes cases. Build and maintain strong relations with customers and mainly for the Power production verticals. Ensure all invoices are uploaded into the Tax portal timely and correctly. Create and evaluate the new customers credit position. Keep enhancing the automation of the billing and collection cycles. Maintain a process to reduce the DSO and LP with all parties. Maintain a process to ensure the accuracy of the IC transaction between legal entities. Ensure compliance with local regulations and international accounting standards (IFRS) in credit management. Oversee collections strategy for delinquent accounts, including escalation procedures. Prepare management dashboards and KPIs (e.g., DSO, bad debt ratio, collection efficiency). Drive digital transformation initiatives in credit management (automation, analytics tools).<br><br>Educational background, Skills and Experience required: Bachelor degree in Finance or relevant field8-10 years of experience in similar field Proven experience of working as a Credit Manager, Credit Officer, Credit Union or a similar role. Solid understanding of lending procedures. Excellent understanding of work control and leadership policies. Experience with ERP systems. Advanced data analysis and visualization skills (Excel, Power BI, Tableau). Ability to negotiate credit terms with customers and suppliers. Knowledge of tax compliance and e-invoicing regulations. Excellent communication skills for negotiation and reconciliation. Ability to create and process financial spreadsheets. Ability to meet deadlines in a timely manner. Great interpersonal skills. Strong organizational skills. Ability to manage and handle multiple tasks. Outstanding problem-solving skills. Exceptional attention to detail. Good time management abilities. Strong decision-making skills.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Description</b></p><p><b>Responsibilities</b></p><p>Credit Assessment and Risk Management:</p><p>· Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups.</p><p>· Review and approve credit applications, ensuring they meet the hotel’s credit policy.</p><p>· Analyze customer financial history and determine appropriate credit limits for each account.</p><p>· Regularly monitor and assess accounts to identify and mitigate potential credit risks.</p><p>Accounts Receivable Management:</p><p>· Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time.</p><p>· Follow up on outstanding accounts and overdue payments to ensure timely resolution.</p><p>· Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt.</p><p>· Ensure that all payments are posted correctly and accurately in the hotel’s financial systems.</p><p>Credit Policy Enforcement:</p><p>· Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders.</p><p>· Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected.</p><p>· Approve or decline requests for extended credit or credit extensions in line with hotel policy.</p><p>Collections and Dispute Resolution:</p><p>· Lead and manage the collections process, working with customers to ensure timely and full payment.</p><p>· Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies.</p><p>· Negotiate payment arrangements with clients who may be facing financial difficulties.</p><p>· Work wth the legal department or external collections agencies when necessary to recover overdue payments.</p><p>Reporting and Financial Analysis:</p><p>· Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management.</p><p>· Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process.</p><p>· Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported.</p><p>Team Leadership and Supervision:</p><p>· Supervise and train the accounts receivable and credit team to ensure efficient operations.</p><p>· Provide guidance on credit management best practices, improving team performance and reducing errors.</p><p>· Foster a collaborative and effective working environment within the credit and finance departments.</p><p>Internal and External Coordination:</p><p>· Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing.</p><p>· Work closely with the finance department to ensure proper cash flow management and adherence to budgets.</p><p>· Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues.</p><p>Compliance and Documentation:</p><p>· Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management.</p><p>· Maintain accurate records of all credit agreements, transactions, and payment history.</p><p>· Ensure proper filing and documentation of all credit-related documents for auditing purposes.</p><p>Additional Responsibilities:</p><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p>People & Culture</p><p>Employee Relations</p><p>· Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</p><p>· Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</p><p>Recruitment</p><p>· Hire new Heartists in conjunction with the People & Culture Leader through INES.</p><p>· Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><p>Employee Engagement and Communications</p><p>· Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</p><p>· Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture.</p><p>· Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</p><p>Learning & Talent Development & Performance Management</p><p><br></p><p>· Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</p><p><br></p><p>· Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</p><p><br></p><p>· Ensure Departments have adequate Departmental trainers, and these are well utilised.</p><p><br></p><p>· For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</p><p>· Development of direct reports to give them ongoing feedback and development.</p><p>· Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</p><p>· Performs additional duties as directed by supervisors.</p><p>· Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</p><p>· Is fully conversant with all health and safety, fire and emergency procedures.</p><p>· Maintains a high standard of personal hygiene, dress, uniform, and body language.</p><p>· Is polite and professional in any situation where the image or regulation of the hotel is represented.</p><p>· Attends meetings and training as required by supervisors.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 3-5 years of experience in credit management, preferably within the hospitality industry.</li><li>A degree in Finance, Accounting, Business Administration, or a related field.</li><li>A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus.</li><li>Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms).</li><li>Strong Microsoft Excel skills for data analysis, reporting, and financial tracking.</li><li>Strong ability to analyze financial data, assess credit risks, and make informed decisions.</li><li>Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes.</li><li>Ability to manage financial records and ensure accuracy in all credit-related activities.</li><li>Ability to resolve issues related to billing, collections, and disputes effectively.</li><li>Experience in supervising and guiding a team to meet departmental objectives.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p>Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region’s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.</p><br><p>Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.</p><br><p><strong>Role Summary</strong></p><br><br><p><span>The Credit Control Manager will lead and manage the regional Credit Control operations across UAE, Egypt, Qatar, and Bahrain while supporting the company’s commercial and financial objectives. </span></p><br><p><span>The role is responsible for driving collection performance, minimizing financial risk exposure, improving recovery processes, enhancing client retention, and maintaining strong relationships with both clients and internal stakeholders. </span></p><br><p><span>This position requires a strategic and commercially focused professional capable of managing complex financial cases, improving operational performance, supporting business growth, and ensuring alignment between Credit Control, Commercial, Finance, Legal, and Operations teams. </span></p><br><p><span>The role acts as a key point of contact between Clients, Commercial Teams, Finance Teams, and Senior Management to ensure commercially balanced and financially compliant decisions across the region. </span></p><br><p><span><strong>Key Responsibilities</strong></span></p><br><ul><li><p><span>Lead and manage the regional Credit Control operations across UAE, Egypt, Qatar, and Bahrain.</span></p><br></li><li><p><span>Review and manage complex financial and commercial cases including: Legal settlements, Write-offs, Payment restructures, Contract cancellations, Contract downgrades, Early renewals, Security cheques and deposits </span></p><br></li><li><p><span>Focus on client retention by maintaining strong client relationships and supporting commercially balanced recovery solutions. </span></p><br></li><li><p><span>Work closely with Commercial, Finance, Legal, Operations, and other departments to strengthen internal collaboration and improve operational alignment. </span></p><br></li><li><p><span>Develop and implement collection strategies and recovery action plans to minimize bad debt exposure. </span></p><br></li><li><p><span>Prepare and present regular management reports including: Collection performance, Aging analysis, Risk exposure, Recovery status, Write-off and settlement tracking communication skills, collection techniques, negotiation capabilities, and operational knowledge.</span></p><br></li><li><p><span>Lead, coach, and develop regional Credit Control teams to ensure high performance, accountability, and continuous improvement. </span></p><br></li></ul><p><span><strong>Qualifications & Experience </strong></span></p><br><ul><li><p><span>Bachelor’s degree in Finance, Accounting, Business Administration, or related field. </span></p><br></li><li><p><span>Minimum 5 years of managerial-level experience in Credit Control, Commercial Finance, Collections.</span></p><br></li><li><p><span>Proven experience handling legal settlements, write-offs, restructures, collections, and client account management. </span></p><br></li><li><p><span>Previous experience managing teams across multiple markets is highly preferred. </span></p><br></li></ul><p><span><strong>Skills & Competencies </strong></span></p><br><ul><li><p><span>Strategic thinking with strong commercial and financial awareness. </span></p><br></li><li><p><span>Excellent negotiation and stakeholder management abilities. </span></p><br></li><li><p><span>Strong client relationship management and retention capabilities. </span></p><br></li><li><p><span>Strong analytical and problem-solving capabilities. </span></p><br></li><li><p><span>Experience in team coaching, training, and quality management.</span></p><br></li></ul><strong>Our promise to talent</strong><p>At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.</p><br><strong>Property Finder Guiding Principles</strong><ol><li><p>Think Future First</p><br></li><li><p>Data Beats Opinions, Speed Beats Perfection</p><br></li><li><p>Optimise for Impact</p><br></li><li><p>Act Like An Owner</p><br></li><li><p>The Biggest Risk is Taking no Risk at All</p><br></li></ol><br><br><br><br><br><br><br><strong>Find us at:</strong><br><br>TwitterFacebookInstagramLinkedinGlassdoor
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Responsibilities</strong></p><p>Credit Assessment and Risk Management: Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups. Review and approve credit applications, ensuring they meet the hotel s credit policy. Analyze customer financial history and determine appropriate credit limits for each account. Regularly monitor and assess accounts to identify and mitigate potential credit risks.</p><p>Accounts Receivable Management: Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time. Follow up on outstanding accounts and overdue payments to ensure timely resolution. Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt. Ensure that all payments are posted correctly and accurately in the hotel s financial systems.</p><p>Credit Policy Enforcement: Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders. Monitor and enforce the hotel s credit terms, ensuring that clients credit limits and payment terms are respected. Approve or decline requests for extended credit or credit extensions in line with hotel policy.</p><p>Collections and Dispute Resolution: Lead and manage the collections process, working with customers to ensure timely and full payment. Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies. Negotiate payment arrangements with clients who may be facing financial difficulties. Work with the legal department or external collections agencies when necessary to recover overdue payments.</p><p>Reporting and Financial Analysis: Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management. Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process. Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported.</p><p>Team Leadership and Supervision: Supervise and train the accounts receivable and credit team to ensure efficient operations. Provide guidance on credit management best practices, improving team performance and reducing errors. Foster a collaborative and effective working environment within the credit and finance departments.</p><p>Internal and External Coordination: Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing. Work closely with the finance department to ensure proper cash flow management and adherence to budgets. Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues.</p><p>Compliance and Documentation: Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management. Maintain accurate records of all credit agreements, transactions, and payment history. Ensure proper filing and documentation of all credit-related documents for auditing purposes.</p><p>Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p>People & Culture</p><p>Employee Relations</p><p>Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</p><p>Recruitment</p><p>Hire new Heartists in conjunction with the People & Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><p>Employee Engagement and Communications</p><p>Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</p><p>Learning & Talent Development & Performance Management</p><p>Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or regulation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law. Interacts with guests actively soliciting feedback.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Experience/Certificates/Education</strong></p><p>Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry.</p><p>Education: A degree in Finance, Accounting, Business Administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus.</p><p><strong>Skills & Attributes:</strong></p><ul><li>Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms).</li><li>Strong Microsoft Excel skills for data analysis, reporting, and financial tracking.</li><li>Strong ability to analyze financial data, assess credit risks, and make informed decisions.</li><li>Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes.</li><li>Ability to manage financial records and ensure accuracy in all credit-related activities.</li><li>Ability to resolve issues related to billing, collections, and disputes effectively.</li><li>Experience in supervising and guiding a team to meet departmental objectives.</li></ul><p><strong>Additional Information</strong></p><p>Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture</p><p>Note: Customization may be included for any specific local or legislative requirements, such as work permits</p><p>Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p></p></section>
Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Responsibilities<br><br>Job Description<br><br>Credit Assessment and Risk Management:<br><br> Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups. Review and approve credit applications, ensuring they meet the hotel’s credit policy. Analyze customer financial history and determine appropriate credit limits for each account. Regularly monitor and assess accounts to identify and mitigate potential credit risks. <br><br>Accounts Receivable Management:<br><br> Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time. Follow up on outstanding accounts and overdue payments to ensure timely resolution. Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt. Ensure that all payments are posted correctly and accurately in the hotel’s financial systems. <br><br>Credit Policy Enforcement:<br><br> Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders. Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected. Approve or decline requests for extended credit or credit extensions in line with hotel policy. <br><br>Collections and Dispute Resolution:<br><br> Lead and manage the collections process, working with customers to ensure timely and full payment. Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies. Negotiate payment arrangements with clients who may be facing financial difficulties. Work with the legal department or external collections agencies when necessary to recover overdue payments. <br><br>Reporting and Financial Analysis:<br><br> Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management. Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process. Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported. <br><br>Team Leadership and Supervision:<br><br> Supervise and train the accounts receivable and credit team to ensure efficient operations. Provide guidance on credit management best practices, improving team performance and reducing errors. Foster a collaborative and effective working environment within the credit and finance departments. <br><br>Internal and External Coordination:<br><br> Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing. Work closely with the finance department to ensure proper cash flow management and adherence to budgets. Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues. <br><br>Compliance and Documentation:<br><br> Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management. Maintain accurate records of all credit agreements, transactions, and payment history. Ensure proper filing and documentation of all credit-related documents for auditing purposes. <br><br>Additional Responsibilities:<br><br> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. <br><br>People & Culture<br><br>Employee Relations<br><br> Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. <br><br>Recruitment<br><br> Hire new Heartists in conjunction with the People & Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. <br><br>Employee Engagement and Communications<br><br> Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager. <br><br>Learning & Talent Development & Performance Management<br><br> Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or regulation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law. Interacts with guests actively soliciting feedback. <br><br>Finance<br><br> The activities and contribution of the role will impact the performance of the hotel. Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate. Exercise sound judgment and integrity at all times to ensure confidentiality of protected information. Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings. Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue. <br><br>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.<br><br>Qualifications<br><br>Abilities/Key Competencies/Skills<br><br>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.<br><br>Leading Myself<br><br> Positive Orientation Operational Decision Making Self-Development & Management<br><br>Leading Others<br><br> Developing an Empowered Team Leading an Engaged and Diverse Team Communication<br><br>Leading the Business<br><br> Advocating Guest Passion Business Planning and Analysis Business Improvement and Change<br><br>Experience/Certificates/Education<br><br> Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry. Education: A degree in Finance, Accounting, Business Administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus. Skills & Attributes:Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms). Strong Microsoft Excel skills for data analysis, reporting, and financial tracking. Strong ability to analyze financial data, assess credit risks, and make informed decisions. Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes. Ability to manage financial records and ensure accuracy in all credit-related activities. Ability to resolve issues related to billing, collections, and disputes effectively. Experience in supervising and guiding a team to meet departmental objectives. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Responsibilities</p><br><p>Credit Assessment and Risk Management:</p><br><p>· Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups.</p><br><p>· Review and approve credit applications, ensuring they meet the hotel’s credit policy.</p><br><p>· Analyze customer financial history and determine appropriate credit limits for each account.</p><br><p>· Regularly monitor and assess accounts to identify and mitigate potential credit risks.</p><br><p>Accounts Receivable Management:</p><br><p>· Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time.</p><br><p>· Follow up on outstanding accounts and overdue payments to ensure timely resolution.</p><br><p>· Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt.</p><br><p>· Ensure that all payments are posted correctly and accurately in the hotel’s financial systems.</p><br><p>Credit Policy Enforcement:</p><br><p>· Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders.</p><br><p>· Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected.</p><br><p>· Approve or decline requests for extended credit or credit extensions in line with hotel policy.</p><br><p>Collections and Dispute Resolution:</p><br><p>· Lead and manage the collections process, working with customers to ensure timely and full payment.</p><br><p>· Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies.</p><br><p>· Negotiate payment arrangements with clients who may be facing financial difficulties.</p><br><p>· Work with the legal department or external collections agencies when necessary to recover overdue payments.</p><br><p>Reporting and Financial Analysis:</p><br><p>· Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management.</p><br><p>· Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process.</p><br><p>· Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported.</p><br><p>Team Leadership and Supervision:</p><br><p>· Supervise and train the accounts receivable and credit team to ensure efficient operations.</p><br><p>· Provide guidance on credit management best practices, improving team performance and reducing errors.</p><br><p>· Foster a collaborative and effective working environment within the credit and finance departments.</p><br><p>Internal and External Coordination:</p><br><p>· Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing.</p><br><p>· Work closely with the finance department to ensure proper cash flow management and adherence to budgets.</p><br><p>· Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues.</p><br><p>Compliance and Documentation:</p><br><p>· Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management.</p><br><p>· Maintain accurate records of all credit agreements, transactions, and payment history.</p><br><p>· Ensure proper filing and documentation of all credit-related documents for auditing purposes.</p><br><p>Additional Responsibilities:</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><p>People & Culture</p><br><p>Employee Relations</p><br><p>· Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</p><br><p>· Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</p><br><p>Recruitment</p><br><p>· Hire new Heartists in conjunction with the People & Culture Leader through INES.</p><br><p>· Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><br><p>Employee Engagement and Communications</p><br><p>· Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</p><br><p>· Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture.</p><br><p>· Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</p><br><p>Learning & Talent Development & Performance Management</p><br><p>· Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</p><br><p>· Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</p><br><p>· Ensure Departments have adequate Departmental trainers, and these are well utilised.</p><br><p>· For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</p><br><p>· Development of direct reports to give them ongoing feedback and development.</p><br><p>· Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</p><br><p>· Performs additional duties as directed by supervisors.</p><br><p>· Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</p><br><p>· Is fully conversant with all health and safety, fire and emergency procedures.</p><br><p>· Maintains a high standard of personal hygiene, dress, uniform, and body language.</p><br><p>· Is polite and professional in any situation where the image or regulation of the hotel is represented.</p><br><p>· Attends meetings and training as required by supervisors.</p><br><p>· Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law.</p><br><p>· Interacts with guests actively soliciting feedback.</p><br><p>Finance</p><br><p>· The activities and contribution of the role will impact the performance of the hotel.</p><br><p>· Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</p><br><p>· Exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</p><br><p>· Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</p><br><p>· Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.</p><br><p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p><br><br>Qualifications<br><br><p>Abilities/Key Competencies/Skills</p><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><br><p>Leading Myself</p><br><p>· Positive Orientation</p><br><p>· Operational Decision Making</p><br><p>· Self-Development & Management</p><br><p>Leading Others</p><br><p>· Developing an Empowered Team</p><br><p>· Leading an Engaged and Diverse Team</p><br><p>· Communication</p><br><p>Leading the Business</p><br><p>· Advocating Guest Passion</p><br><p>· Business Planning and Analysis</p><br><p>· Business Improvement and Change</p><br><p>Experience/Certificates/Education</p><br><p>· Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry.</p><br><p>· Education: A degree in Finance, Accounting, Business Administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus.</p><br><p>· Skills & Attributes:</p><br><p>o Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms).</p><br><p>o Strong Microsoft Excel skills for data analysis, reporting, and financial tracking.</p><br><p>o Strong ability to analyze financial data, assess credit risks, and make informed decisions.</p><br><p>o Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes.</p><br><p>o Ability to manage financial records and ensure accuracy in all credit-related activities.</p><br><p>o Ability to resolve issues related to billing, collections, and disputes effectively.</p><br><p>o Experience in supervising and guiding a team to meet departmental objectives.</p><br><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Responsibilities</strong></p><p>Credit Assessment and Risk Management: Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups. Review and approve credit applications, ensuring they meet the hotel s credit policy. Analyze customer financial history and determine appropriate credit limits for each account. Regularly monitor and assess accounts to identify and mitigate potential credit risks. Accounts Receivable Management: Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time. Follow up on outstanding accounts and overdue payments to ensure timely resolution. Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt. Ensure that all payments are posted correctly and accurately in the hotel s financial systems. Credit Policy Enforcement: Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders. Monitor and enforce the hotel s credit terms, ensuring that clients credit limits and payment terms are respected. Approve or decline requests for extended credit or credit extensions in line with hotel policy. Collections and Dispute Resolution: Lead and manage the collections process, working with customers to ensure timely and full payment. Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies. Negotiate payment arrangements with clients who may be facing financial difficulties. Work with the legal department or external collections agencies when necessary to recover overdue payments. Reporting and Financial Analysis: Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management. Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process. Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported. Team Leadership and Supervision: Supervise and train the accounts receivable and credit team to ensure efficient operations. Provide guidance on credit management best practices, improving team performance and reducing errors. Foster a collaborative and effective working environment within the credit and finance departments. Internal and External Coordination: Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing. Work closely with the finance department to ensure proper cash flow management and adherence to budgets. Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues. Compliance and Documentation: Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management. Maintain accurate records of all credit agreements, transactions, and payment history. Ensure proper filing and documentation of all credit-related documents for auditing purposes.</p><p><strong>Additional Responsibilities:</strong></p><p>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p><strong>People & Culture</strong></p><p>Employee Relations Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. Recruitment Hire new Heartists in conjunction with the People & Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. Employee Engagement and Communications Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager. Learning & Talent Development & Performance Management Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or regulation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law. Interacts with guests actively soliciting feedback.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Experience/Certificates/Education</strong></p><p>Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry. Education: A degree in Finance, Accounting, Business Administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus. Skills & Attributes: o Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms). o Strong Microsoft Excel skills for data analysis, reporting, and financial tracking. o Strong ability to analyze financial data, assess credit risks, and make informed decisions. o Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes. o Ability to manage financial records and ensure accuracy in all credit-related activities. o Ability to resolve issues related to billing, collections, and disputes effectively. o Experience in supervising and guiding a team to meet departmental objectives.</p><p><strong>Additional Information</strong></p><p>Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p></p></section>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<p><strong>Credit assessment and risk management:</strong></p>
<ul>
<li>Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups.</li>
<li>Review and approve credit applications, ensuring they meet the hotel’s credit policy.</li>
<li>Analyze customer financial history and determine appropriate credit limits for each account.</li>
<li>Regularly monitor and assess accounts to identify and mitigate potential credit risks.</li>
</ul>
<p><strong>Accounts receivable management:</strong></p>
<ul>
<li>Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time.</li>
<li>Follow up on outstanding accounts and overdue payments to ensure timely resolution.</li>
<li>Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt.</li>
<li>Ensure that all payments are posted correctly and accurately in the hotel’s financial systems.</li>
</ul>
<p><strong>Credit policy enforcement:</strong></p>
<ul>
<li>Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders.</li>
<li>Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected.</li>
<li>Approve or decline requests for extended credit or credit extensions in line with hotel policy.</li>
</ul>
<p><strong>Collections and dispute resolution:</strong></p>
<ul>
<li>Lead and manage the collections process, working with customers to ensure timely and full payment.</li>
<li>Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies.</li>
<li>Negotiate payment arrangements with clients who may be facing financial difficulties.</li>
<li>Work with the legal department or external collections agencies when necessary to recover overdue payments.</li>
</ul>
<p><strong>Reporting and financial analysis:</strong></p>
<ul>
<li>Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management.</li>
<li>Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process.</li>
<li>Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported.</li>
</ul>
<p><strong>Team leadership and supervision:</strong></p>
<ul>
<li>Supervise and train the accounts receivable and credit team to ensure efficient operations.</li>
<li>Provide guidance on credit management best practices, improving team performance and reducing errors.</li>
<li>Foster a collaborative and effective working environment within the credit and finance departments.</li>
</ul>
<p><strong>Internal and external coordination:</strong></p>
<ul>
<li>Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing.</li>
<li>Work closely with the finance department to ensure proper cash flow management and adherence to budgets.</li>
<li>Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues.</li>
</ul>
<p><strong>Compliance and documentation:</strong></p>
<ul>
<li>Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management.</li>
<li>Maintain accurate records of all credit agreements, transactions, and payment history.</li>
<li>Ensure proper filing and documentation of all credit-related documents for auditing purposes.</li>
</ul>
<p><strong>Additional responsibilities:</strong></p>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>People & culture</h4>
<p><strong>Employee relations</strong></p>
<ul>
<li>Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</li>
<li>Work alongside the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</li>
</ul>
<p><strong>Recruitment</strong></p>
<ul>
<li>Hire new Heartists in conjunction with the People & Culture leader through INES.</li>
<li>Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</li>
</ul>
<p><strong>Employee engagement and communications</strong></p>
<ul>
<li>Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</li>
<li>Represent the organization as an exemplary ambassador of the Accor All Inclusive - Heartist Service Culture.</li>
<li>Labour turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</li>
</ul>
<h4>Learning & talent development & performance management</h4>
<ul>
<li>Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</li>
<li>Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</li>
<li>Ensure departments have adequate departmental trainers, and these are well utilised.</li>
<li>For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</li>
<li>Development of direct reports to give them ongoing feedback and development.</li>
<li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li>
<li>Performs additional duties as directed by supervisors.</li>
<li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li>
<li>Is fully conversant with all health and safety, fire and emergency procedures.</li>
<li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li>
<li>Is polite and professional in any situation where the image or regulation of the hotel is represented.</li>
<li>Attends meetings and training as required by supervisors.</li>
<li>Ensures that all activities are carried out honestly, ethically, and within the parameters of local law.</li>
<li>Interacts with guests actively soliciting feedback.</li>
</ul>
<h4>Finance</h4>
<ul>
<li>The activities and contribution of the role will impact the performance of the hotel.</li>
<li>Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</li>
<li>Exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</li>
<li>Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</li>
<li>Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.</li>
</ul>
<p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p>
<h4>Qualifications</h4>
<p><strong>Abilities/key competencies/skills</strong></p>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<p><strong>Leading myself</strong></p>
<ul>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
</ul>
<p><strong>Leading others</strong></p>
<ul>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
</ul>
<p><strong>Leading the business</strong></p>
<ul>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<p><strong>Experience/certificates/education</strong></p>
<ul>
<li>Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry.</li>
<li>Education: A degree in finance, accounting, business administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus.</li>
<li>Skills & attributes:
<ul>
<li>Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms).</li>
<li>Strong Microsoft Excel skills for data analysis, reporting, and financial tracking.</li>
<li>Strong ability to analyze financial data, assess credit risks, and make informed decisions.</li>
<li>Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes.</li>
<li>Ability to manage financial records and ensure accuracy in all credit-related activities.</li>
<li>Ability to resolve issues related to billing, collections, and disputes effectively.</li>
<li>Experience in supervising and guiding a team to meet departmental objectives.</li>
</ul>
</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
A GLIMPSE ABOUT CRÉDIT AGRICOLE EGYPT:<br>Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt’s national priorities. With a universal customer-focused model, Crédit Agricole Egypt is “a whole bank just for you” serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers’ best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt’s endeavor to attain its customers’ satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world’s digital transformation, encouraging and implementing an innovative environment to exceed its customers’ expectations. In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.<br>Summary In brief statement:<br>Financial Analysis is an independent unit within the Corporate Bank that prepares the credit applications for all segmented clients of Credit Agricole Egypt, raising recommendations as part of the decision making process.<br>Duties & Responsibilities:<br>Preparation of credit reviews, both for existing and new credit files, including complex groups, as well as transaction memos / interim reviews / extension memos to be reviewed by Team Head. Manage a portfolio of credit files across assigned industries, and preparation of industry overviews for the purpose of credit files and portfolio reviews. Deliver in a timely fashion quality credit files according to set departmental work plans. Spreading, updating client ratings within Anadefi, and analysis of the financial accounts submitted by the client. Obtaining, in coordination with the Coverage team, all the information required for the preparation of the credit files. Drawing conclusions on the overall risk of the counterparty. Coordinate with Risk for smooth credit approval process. Support Team Head in mentoring other team members. Ensuring follow up of decision process, and approvals.<br>Requirements:<br>College degree, preferably with an exposure to financial Modelling / Analysis..5-8 years of experience in Analysis. Credit Course is a must. Adequate knowledge of credit /financial analysis, with wide exposure to the Egyptian market. Ability to assess risks and draw credit conclusions. Communication skills with both internal (relationship managers, risk and operations) and external clients. Leadership skills. Methodical and systematic in work approach. Very Good command of Computer skills (Word, excel & power point). Excellent Command of English Language both written & spoken. Articulate, confident communicator and presenter.
Job Responsibilities:-Review and assess the credit proposals related to LCD customers within her/her assigned portfolio & provide a final recommendation to the division head for his/her review & approval aiming at growing bank’s portfolio with minimum Cost of Risk.-Monitor the accounts’ conduct in the assigned portfolio in LCD division to identify early warning signals & provide a recommendation to the Division head with the proper action to minimize the Cost of risk.-Develop workflow plans under the Supervision of the Division head for assigned LCD portfolio, to ensure smooth workflow and reduced turnaround time.-Handle the preparation of the report of files approved Monthly and Overdue Report to ensure achieving monthly overdue target ratio.-Manage, Train, coach & provide guidance to Risk Officers/ Analysts in coordination with the division head to ensure Risk officer/Analyst’s ability to carry out his/her function.-Manage the implementation of the credit policy and abiding by CBE regulations & Group’s/Bank’s internal Policies & Procedures for the assigned LCD portfolio to comply with the Bank/Group Risk appetite & avoid any penalties from the regulator.-Conduct Day to Day operations to facilitate assigned portfolio of LCD Clients’ daily operations &/or closely monitor risky transactions on granted facilities to be assessed, recommended & approved as per Policy guidelines & DLA.-Required years of experience from 4- 6 in corporate risk assessment.
<p>· Develop, review, and implement credit policies, procedures, and lending guidelines in line with company strategy and FRA regulations.</p><p>· Oversee credit assessment and approval activities across Microfinance and SME credit functions.</p><p>· Review high-risk, exceptional, and large credit cases prior to approval or escalation.</p><p>· Ensure compliance with internal credit frameworks, governance standards, and regulatory requirements.</p><p>· Monitor portfolio quality indicators including PAR, delinquency ratios, approval/decline ratios, and portfolio concentration risks.</p><p>· Analyze credit trends, emerging risks, and portfolio performance to recommend corrective actions and mitigation plans.</p><p>· Monitor and improve Credit Turnaround Time (TAT) across all branches and operational channels.</p><p>· Ensure consistency and quality of credit analysis and underwriting standards.</p><p>· Coordinate with Risk, Operations, Legal, Compliance, Finance, and Business teams to support efficient credit processes.</p><p>· Prepare periodic credit performance dashboards, portfolio analysis reports, and management presentations.</p><p>· Support strategic initiatives related to portfolio growth, risk optimization, and operational efficiency.</p><p>· Lead, coach, and evaluate Credit Supervisors, Senior Analysts, and Credit Teams to ensure high performance and capability development.</p><p>· Support training and development initiatives to enhance technical and behavioral competencies within the credit function.</p><p>· Ensure proper workload distribution, performance monitoring, and succession planning within the department.</p><p>· Participate in audit reviews and ensure proper implementation of audit recommendations and corrective actions.</p><p>· Identify opportunities for process improvement, automation, and operational enhancement within credit operations.</p>
Lesaffre Egypt for yeast industries is an Egyptian joint stock company for producing baking yeasts and yeasts extract. We are 100% owned by the holding company and part of Middle East & Africa baking region.<br><br>Lesaffre Egypt was established according to the Investment Guarantees and Incentives Law No. 8 of 1997, and registered in the Commercial Registry Office of Cairo Investment authority under No. 65570 on April, 14, 2013.<br><br>Our main operational purpose is to establish, manufacture, and package yeasts, yeast derivatives, and yeasts extracts. These many forms and types are then used within food products, animal feed, bread-making and bread improvers, flavorings, colors, and enzymes.<br><br>In October 2014, Lesaffre Egypt for yeasts industry (S. A. E) began effectively managing the acquired company.<br><br>Lesaffre Egypt’s main office is located in the Giza Governorate of Sheikh Zayed City while the factory is placed in the Nubaryia Industrial Area of El Beheira Governorate. We also have a Baking Center and Logistics Warehouse in 6th of October City. Currently, We employ more than 200 individual<br><br>Job Description<br><br> Cash & Liquidity Management Cash Flow Forecasting: Develop and maintain accurate short, medium, and long-term cash flow forecasts to anticipate funding gaps and investment opportunities. Working Capital Optimization: Ensure sufficient liquidity for daily operations while minimizing idle cash and optimizing working capital across the business. Cash Positioning: Oversee daily liquidity, intercompany funding, and cash concentration (e.g., sweeping or pooling strategies). Financial Risk Management Currency & Interest Rate Risk: Monitor exposures and implement hedging strategies (like FX forwards or swaps) to minimize currency and interest rate volatility impacts. Debt & Credit Management: Oversee corporate debt portfolios, manage credit lines, negotiate loan agreements, and ensure strict compliance with debt covenants. Banking & Relationship Management Bank Relations: Build and maintain strong partnerships with banks and financial institutions to negotiate favorable terms, credit limits, and service fees. Account Administration: Manage bank account structures, signatories, and online banking platforms while analyzing bank fee structures for cost-saving. Strategy & Capital Allocation Capital Structure: Advise senior leadership (CFO) on the optimal mix of debt and equity to minimize the cost of capital and maximize shareholder Credit Control Management Ensuring the application of the Global/LSE Credit Policy, Regional Amendment and Credit Management guidelines/improvements Performing regular monitoring, analysis and follow up of credit limits and risk categories & making decisions about release of orders and credit limits according to the decision matrix Optimizing the credit management function ongoingly<br><br>Qualifications<br><br>Bachelor’s degree in Finance or Accounting from an accredited university Minimum 8 years Treasury experience with proven leadership in cash management and liquidity planning CTP Certification or Master’s degree in Business (Accounting concentration) is a plus<br><br>???? Professional Competencies<br><br>Systems & Processes Mastery Issue Resolution & Change Leadership Multi‑tasking & Organization SAP Experience Communication Excellence Finance Strategy Contribution <br><br>Additional Information<br><br>Role within the organization<br><br>Reporting to: CFO.<br><br>job Location:<br><br>El- sheikh zayed, Egypt
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>1. Cash & Liquidity Management Cash Flow Forecasting: Develop and maintain accurate short, medium, and long-term cash flow forecasts to anticipate funding gaps and investment opportunities. Working Capital Optimization: Ensure sufficient liquidity for daily operations while minimizing idle cash and optimizing working capital across the business. Cash Positioning: Oversee daily liquidity, intercompany funding, and cash concentration (e.g., sweeping or pooling strategies). 2. Financial Risk Management Currency & Interest Rate Risk: Monitor exposures and implement hedging strategies (like FX forwards or swaps) to minimize currency and interest rate volatility impacts. Debt & Credit Management: Oversee corporate debt portfolios, manage credit lines, negotiate loan agreements, and ensure strict compliance with debt covenants. 3. Banking & Relationship Management Bank Relations: Build and maintain strong partnerships with banks and financial institutions to negotiate favorable terms, credit limits, and service fees. Account Administration: Manage bank account structures, signatories, and online banking platforms while analyzing bank fee structures for cost-saving. 4. Strategy & Capital Allocation Capital Structure: Advise senior leadership (CFO) on the optimal mix of debt and equity to minimize the cost of capital and maximize shareholder 5. Credit Control Management Ensuring the application of the Global/LSE Credit Policy, Regional Amendment and Credit Management guidelines/improvements Performing regular monitoring, analysis and follow up of credit limits and risk categories & making decisions about release of orders and credit limits according to the decision matrix Optimizing the credit management function ongoingly</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Finance or Accounting from an accredited university</li><li>Minimum 8 years Treasury experience with proven leadership in cash management and liquidity planning</li><li>CTP Certification or Master's degree in Business (Accounting concentration) is a plus</li><li>Professional Competencies</li><li>Systems & Processes Mastery</li><li>Issue Resolution & Change Leadership</li><li>Multi tasking & Organization</li><li>SAP Experience</li><li>Communication Excellence</li><li>Finance Strategy Contribution</li></ul><p></p></section>
<p><h4>Job summary</h4>
<p>Manages the day-to-day operations of accounts receivables, ensuring that invoices being sent out are correct and dispersed in a timely manner. Follows up on any delinquent accounts. Researches and decides upon credit authorization for incoming customers.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>4-year bachelor's degree in finance and accounting or related major; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing work, projects, and policies</strong></p>
<ul>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li>
<li>Completes accounts receivable period end closing functions and procedures; credit and period end reporting.</li>
<li>Upholds the policies and procedures outlined in the credit policy.</li>
<li>Interacts with sales and catering staff for timely credit decisions on incoming customers.</li>
</ul>
<p><strong>Demonstrating and applying accounting knowledge to credit management issues</strong></p>
<ul>
<li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li>
<li>Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</li>
<li>Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</li>
<li>Keeps up-to-date technically and applies new knowledge to the job.</li>
<li>Stays knowledgeable of accounts receivable system.</li>
</ul>
<p><strong>Leading credit management team</strong></p>
<ul>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Staffs, manages, and develops all billing and accounts receivable employees.</li>
</ul>
<p><strong>Maintaining finance and accounting goals</strong></p>
<ul>
<li>Submits reports in a timely manner, ensuring delivery deadlines.</li>
<li>Ensures profits and losses are documented accurately.</li>
<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li>
<li>Develops specific goals and plans to prioritize, organize, and accomplish work.</li>
<li>Monitors all taxes that apply, ensuring that taxes are current, collected, and/or accrued.</li>
<li>Ensures property billings are sent error free and in a timely manner.</li>
<li>Monitors receivables for timely collections and follows up with appropriate collection correspondence.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Provides direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Informs and updates the executives, peers, and subordinates on relevant information in a timely manner.</li>
<li>Maintains positive working relations with customers and department managers.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Company Description</strong><br>Lesaffre Egypt for yeast industries is an Egyptian joint stock company for producing baking yeasts and yeasts extract. We are 100% owned by the holding company and part of Middle East & Africa baking region.<br>Lesaffre Egypt was established according to the Investment Guarantees and Incentives Law No. 8 of 1997, and registered in the Commercial Registry Office of Cairo Investment authority under No. 65570 on April, 14, 2013.<br>Our main operational purpose is to establish, manufacture, and package yeasts, yeast derivatives, and yeasts extracts. These many forms and types are then used within food products, animal feed, bread-making and bread improvers, flavorings, colors, and enzymes.<br>In October 2014, Lesaffre Egypt for yeasts industry (S.A.E) began effectively managing the acquired company.<br>Lesaffre Egypt's main office is located in the Giza Governorate of Sheikh Zayed City while the factory is placed in the Nubaryia Industrial Area of El Beheira Governorate. We also have a Baking Center and Logistics Warehouse in 6th of October City. Currently, We employ more than 200 individual<br><strong>Job Description</strong><br><strong>1. Cash & Liquidity Management</strong><br><ul><li>Cash Flow Forecasting: Develop and maintain accurate short, medium, and long-term cash flow forecasts to anticipate funding gaps and investment opportunities.</li><li>Working Capital Optimization: Ensure sufficient liquidity for daily operations while minimizing idle cash and optimizing working capital across the business.</li><li>Cash Positioning: Oversee daily liquidity, intercompany funding, and cash concentration (e.g., sweeping or pooling strategies).</li></ul><br><strong>2. Financial Risk Management</strong><br><ul><li>Currency & Interest Rate Risk: Monitor exposures and implement hedging strategies (like FX forwards or swaps) to minimize currency and interest rate volatility impacts.</li><li>Debt & Credit Management: Oversee corporate debt portfolios, manage credit lines, negotiate loan agreements, and ensure strict compliance with debt covenants.</li></ul><br><strong>3. Banking & Relationship Management</strong><br><ul><li>Bank Relations: Build and maintain strong partnerships with banks and financial institutions to negotiate favorable terms, credit limits, and service fees.</li><li>Account Administration: Manage bank account structures, signatories, and online banking platforms while analyzing bank fee structures for cost-saving.</li></ul><br><strong>4. Strategy & Capital Allocation</strong><br><ul><li>Capital Structure: Advise senior leadership (CFO) on the optimal mix of debt and equity to minimize the cost of capital and maximize shareholder</li></ul><br><strong>5. Credit Control Management</strong><br><ul><li>Ensuring the application of the Global/LSE Credit Policy, Regional Amendment and Credit Management guidelines/improvements</li><li>Performing regular monitoring, analysis and follow up of credit limits and risk categories & making decisions about release of orders and credit limits according to the decision matrix</li><li>Optimizing the credit management function ongoingly</li></ul><br><strong>Qualifications</strong><br><ul><li><strong>Bachelor's degree in Finance or Accounting</strong> from an accredited university</li><li><strong>Minimum 8 years Treasury experience</strong> with proven leadership in cash management and liquidity planning</li><li><strong>CTP Certification</strong> or <strong>Master's degree in Business</strong> (Accounting concentration) is a plus</li></ul><br><strong> Professional Competencies</strong><br><ul><li><strong>Systems & Processes Mastery</strong></li><li><strong>Issue Resolution & Change Leadership</strong></li><li><strong>Multi-tasking & Organization</strong></li><li><strong>SAP Experience</strong></li><li><strong>Communication Excellence</strong></li><li><strong>Finance Strategy Contribution</strong></li></ul><br><strong>Additional Information</strong><br><strong>Role within the organization</strong><br>Reporting to: CFO.<br><strong>job Location:</strong><br>El- sheikh zayed, Egypt<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Retail Credit Policy and Portfolio Management Senior Manager is responsible for formulating, implementing, and overseeing credit policies and portfolio management strategies for retail lending products. This role ensures that credit policies align with regulatory requirements, business objectives, and the organization’s risk appetite while optimizing portfolio performance and mitigating risks. That position is overlooking both the conventional business and digital initiatives in line with the organizational strategy.</p><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value. </span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><em><strong>Credit Risk Director</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>Job Summary</strong></p><br><p>We are building a digital bank from the ground up, and credit is its beating heart, the discipline that decides who we lend to, how fast we say yes, and how soundly we grow. As Head of Credit Risk, you will design and own the entire credit risk architecture for a bank that underwrites in seconds, not days, and that makes the overwhelming majority of its decisions through models rather than manual review. You will set the appetite that defines how boldly the Bank grows and the guardrails that keep that growth safe, profitable, and fully aligned with CBE expectations. This is a rare opportunity to write the playbook rather than inherit one, fusing deep credit craft with AI/ML decisioning at scale, and building a portfolio that is both ambitious in reach and disciplined in quality.</p><br><p><strong>Responsibilities</strong></p><br><p><strong>Strategy, Policy & Risk Appetite</strong></p><br><ul><li>Own the credit risk strategy, policy suite, risk appetite framework, and governance model across all retail and MSME lending products, fully aligned with the CRO's risk strategy and CBE regulatory expectations.</li></ul><p><strong>Underwriting & Automated Decisioning</strong></p><br><ul><li>Define, validate, and govern the underwriting policy, credit scoring models, and AI/ML decisioning engines that power real-time, straight-through lending, balancing approval rates, expected loss, and customer experience.</li><li>Establish a robust model governance and validation lifecycle for all scorecards and ML decisioning models, covering development standards, independent validation, monitoring, challenger frameworks, and explainability.</li></ul><p><strong>Portfolio Quality, Provisioning & Capital</strong></p><br><ul><li>Monitor portfolio quality continuously and run the Early Warning Indicator (EWI) framework, escalating material and emerging risks to the CRO with decision-ready analysis.</li><li>Govern IFRS 9 expected credit loss (ECL) staging, models, and provisioning, and ensure the credit book's contribution to capital adequacy and stress testing is sound under the Basel framework.</li></ul><p><strong>Collections, Recoveries & Fraud</strong></p><br><ul><li>Set and optimize the digital-first collections and recoveries strategy, including segmentation and champion/challenger treatment paths, and oversee credit-related fraud detection, prevention, and decisioning controls.</li></ul><p><strong>Governance, Committees & Controls</strong></p><br><ul><li>Represent Credit Risk in the Board Risk Committee (BRC), Risk & Compliance Committee (RCC), and product approval committees, and manage the policy exception framework with full transparency.</li></ul><p><strong>People, Leadership & Stakeholders</strong></p><br><ul><li>Build, lead, and develop a high-calibre credit risk team, and partner closely with Product, Data Science, Technology, Finance, and Business to embed sound credit thinking into a fast-moving build.</li></ul> </div>
<p>As the largest pureplay adhesives company in the world, H.B. Fuller s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com . Position Title: Assistant Credit Manager Location: 6th October City, Cairo Position Overview H.B. Fuller seeks an IMEA Assistant Credit Manager to support customer credit risk management, collections, and accounts receivable performance across Egypt and the Middle East, while providing guidance to India, Africa, and T rkiye. This role partners with Sales, Customer Service, and Finance teams to minimize credit risk, optimize cash flow, and support business growth. The position also oversees collection activities, customer risk assessments, and credit reporting processes across the region. This position will be reporting to EIMEA Credit Manager based in Portugal. This will be Hybrid position 3 days office and 2 days' work from home.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in business, Finance, Accounting, or related field</li><li>5 7 years of experience in credit, collections, finance, or commercial risk management</li><li>Proficiency in accounts receivable systems and Microsoft Office applications</li><li>Strong negotiation, analytical, and communication skills in English and Arabic</li><li>Authorization to work in the applicable location and ability to travel regionally (2 4 trips annually)</li></ul><p>Preferred Requirements</p><ul><li>MBA or advanced degree in Finance or Business</li><li>Experience with SAP ERP systems</li><li>Professional credit certification (CICP, ICCE, or CGCE)</li><li>Experience leading credit, collection, or accounts receivable teams across multiple markets</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Sort all the correspondence in the order of priority and process the reservation to the set standard</p>
<p>Input, modify or cancel phone reservations into the system direcly and file accordingly</p>
<p>Access the GDS / CRS / Internet regularly and input these reservations into the system</p>
<p>Ensure that all the reservation requests are processed and confirmation and or cancellation letters, faxes or e-mails are sent out within 24 hour period.</p>
<p>File all correspondence in a chronological and alphabetical order on a daily basis.</p>
<p>Check all the reservations for the next days arrival and ensure that all the pertinent information regartding the stay and special requests are being fulfilled.</p>
<p>Acquaint self with regular callers and acknowldge them by name.</p>
<p>Answer complaints regarding reservation and refer any problems to the Assistant Reservations Manager and / or FOM.</p>
<p>Answer inquiries and / or promote hotel services and facilities. Answer questions on rates and room type availability.</p>
<p>Ascertain callers needs though open ended questions and try to sell higher yield rooms.</p>
<p>Use the correct guest history when making a reservation.</p>
<p>Remain up to date with all the new promotions for the hotel as well as the ACCOR Group.</p>
<p>Refer to the Credit Manager if credit facilities are required.</p>
<p>Obtain approval from the Front Desk for same day reservation or on near sell-out dates.</p>
<p>Refer requests for extension or change of payment for in-house guests to Front Desk.</p>
<p>Perform any other duties that may be assigned from time to time by the management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Good interpersonal skills and self-confident.</p>
<p>Guest oriented and service minded, with attention to quality.</p>
<p>Good sales skills.</p>
<p>Dynamic.</p>
<p>Good presentation.</p>
<p>A thorough and organized approach.</p><p></p></section>