Microsoft Dynamics Jobs - Qena Egypt

Technical Support Engineer and Training (RAC Air Conditioning and Refrigeration) Location: Mansoura (Delta) or Qena (Upper Egypt) Company: LG Electronics Egypt Job Overview: LG Electronics Egypt is seeking experienced Technical Support and Training Engineers to join the After-Sales Service team to support air conditioning and refrigeration products, develop technicians’ technical performance and service centers, and contribute to improving repair quality and customer satisfaction. Key Responsibilities: - Provide advanced technical support to maintenance technicians and engineers. - Analyze complex technical faults and determine appropriate solutions. - Implement technical training programs and workshops. - Prepare training materials and technical presentations. - Monitor technicians’ technical performance and provide guidance and evaluation. - Analyze recurring faults and on-site quality issues. - Prepare technical reports and raise recommendations to management. - Coordinate with various departments to address technical issues and improve service quality. - Keep up-to-date with the latest developments and technologies related to air conditioning and refrigeration products. Qualifications: - Bachelor’s degree in Engineering (Mechanical or Electrical). - At least 5 years of experience in air conditioning and refrigeration or technical support. - Strong knowledge of AC and refrigeration systems and fault diagnosis. - Excellent problem-solving and technical analytical skills. - Strong skills in training, communication, and presentation. - Proficiency in English (spoken and written). - Proficiency in Microsoft Office. - Residence in Mansoura or Qena is preferred for the role. <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning shifts only</li><li>Benefits: Health insurance, social insurance, transportation allowance, meals, overtime</li></ul>

Job Description Customer Acquisition:Identify and onboard new customers and merchants in the assigned region Create strong business relationships and drive interest in Saint-Gobain Glass offerings Product Promotion:Promote the full product range to wholesalers and merchants Ensure clear understanding of product benefits and applications across categories Market Expansion:Activate new opportunities and regions for growth Participate in local promotions, product showcases, and brand awareness campaigns Sales Support:Collaborate with sales teams to align promotional efforts with commercial objectives Share market feedback and customer insights to refine strategies<br>Job Requirements4-6 years of experience in sales, preferably in the construction materials or building products industry. Proven track record of meeting or exceeding sales targets in an outdoor or field sales environment. Strong interpersonal and communication skills, with the ability to build rapport and trust with diverse clients. Experience in glass sales or building materials Strong interpersonal and communication skills Familiarity with regional wholesale and merchant networks Energy and drive to expand market presence and capture new opportunities Self-motivated and results-driven, with excellent organizational and time management abilities. Willingness to travel frequently within assigned territories and conduct regular site visits. Ability to work independently and as part of a collaborative team. Proficiency in using CRM software and Microsoft Office Suite. Strong negotiation and problem-solving skills. Valid driver’s license and reliable transportation. Flexibility to adapt to changing market conditions and customer needs.

<ul><li><p>Survey workshops and major factories in Qena Governorat to manufacture special Items and foot maintenance requirements.</p></li></ul><ul><li><p>Identify and develop new business opportunities and potential customers.</p></li><li><p>Understand customer technical requirements and recommend suitable products or solutions.</p></li><li><p>Prepare technical and commercial quotations, proposals, and presentations.</p></li><li><p>Conduct product demonstrations and technical presentations.</p></li><li><p>Respond to customer inquiries and provide technical clarification.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Sales engineer has experience in upper egypt preferably Qena.</p></li></ul><ul><li><p>Good understanding of engineering principles and technical products.</p></li><li><p>Ability to read and understand technical drawings, specifications, and datasheets.</p></li><li><p>Proficiency in <strong>Microsoft Office</strong>, particularly Excel and PowerPoint.</p></li><li><p>Experience with CRM systems is an advantage.</p></li><li><p>Ability to prepare technical and commercial proposals.</p></li></ul><p></p>