وظائف مهندس تخطيط - قنا مصر

Technical Support Engineer and Training (RAC Air Conditioning and Refrigeration) Location: Mansoura (Delta) or Qena (Upper Egypt) Company: LG Electronics Egypt Job Overview: LG Electronics Egypt is seeking experienced Technical Support and Training Engineers to join the After-Sales Service team to support air conditioning and refrigeration products, develop technicians’ technical performance and service centers, and contribute to improving repair quality and customer satisfaction. Key Responsibilities: - Provide advanced technical support to maintenance technicians and engineers. - Analyze complex technical faults and determine appropriate solutions. - Implement technical training programs and workshops. - Prepare training materials and technical presentations. - Monitor technicians’ technical performance and provide guidance and evaluation. - Analyze recurring faults and on-site quality issues. - Prepare technical reports and raise recommendations to management. - Coordinate with various departments to address technical issues and improve service quality. - Keep up-to-date with the latest developments and technologies related to air conditioning and refrigeration products. Qualifications: - Bachelor’s degree in Engineering (Mechanical or Electrical). - At least 5 years of experience in air conditioning and refrigeration or technical support. - Strong knowledge of AC and refrigeration systems and fault diagnosis. - Excellent problem-solving and technical analytical skills. - Strong skills in training, communication, and presentation. - Proficiency in English (spoken and written). - Proficiency in Microsoft Office. - Residence in Mansoura or Qena is preferred for the role. <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning shifts only</li><li>Benefits: Health insurance, social insurance, transportation allowance, meals, overtime</li></ul>

<ul><li><p>Survey workshops and major factories in Qena Governorat to manufacture special Items and foot maintenance requirements.</p></li></ul><ul><li><p>Identify and develop new business opportunities and potential customers.</p></li><li><p>Understand customer technical requirements and recommend suitable products or solutions.</p></li><li><p>Prepare technical and commercial quotations, proposals, and presentations.</p></li><li><p>Conduct product demonstrations and technical presentations.</p></li><li><p>Respond to customer inquiries and provide technical clarification.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Sales engineer has experience in upper egypt preferably Qena.</p></li></ul><ul><li><p>Good understanding of engineering principles and technical products.</p></li><li><p>Ability to read and understand technical drawings, specifications, and datasheets.</p></li><li><p>Proficiency in <strong>Microsoft Office</strong>, particularly Excel and PowerPoint.</p></li><li><p>Experience with CRM systems is an advantage.</p></li><li><p>Ability to prepare technical and commercial proposals.</p></li></ul><p></p>

<p></p><ul><li><p>Planning the entire selling activity, including participation in the setting of objectives and the formulation of sales policies within the company, and make recommendations regarding the development and introduction of new products or services, and policies on pricing and distribution and communication with the target markets.</p></li><li><p>Organization of sales activities, which include organizing sales efforts through the development of an effective organizational structure of representatives and supervisors of sales, marketing, and distribution and defining the tasks of each individual in the team.</p></li><li><p>Applying sales activities identified in the strategic plan of sales policies.</p></li><li><p>Oversee and direct the sales team's efforts.</p></li><li><p>Coordination of sales activities with other departments, such as procurement, warehouses, production, and finance.</p></li><li><p>Control and evaluation of sales activities, including identifying sales areas, determining sales targets, receiving sales activity reports, evaluating achieved results and taking appropriate corrective actions to improve performance.</p></li><li><p>Participate in the selection and employment of the sales team by determining the required qualifications.</p></li><li><p>Identify the appropriate training programs for the sales team.</p></li><li><p>Identify appropriate incentives for the sales team that will motivate their efforts.</p></li><li><p>Evaluate the work and performance of the sales team by designing effective and objective evaluation models.</p></li><li><p>Participate in pricing policies and set up a policy of discounts and a policy of Collection of company receivables.</p></li><li><p>Establish a database of markets, competitors and geographical areas.</p></li><li><p>Participate in the development of marketing programs and promotions in coordination with the Department of Marketing and Higher Management.</p></li><li><p>Study and follow up the market share of the company and competitors and follow up the strategies of competitors and all changes that occur in the market.</p></li><li><p>Working to increase market share by increasing the volume of sales.</p></li><li><p>Continuous search &amp; development of new customers.</p></li><li><p>Ensuring the consolidation of the relationship with customers and continuous communication with them.</p></li><li><p>Oversee and ensure achievement of collection targets for all sales team as per defined objectives.</p></li><li><p>Follow-up after-sales service and keen to satisfy customers and respond to their requirements and measure their satisfaction.</p></li><li><p>To submit detailed periodic reports on the achievements, problems, and proposals for solving them.</p></li><li><p>Any other responsibilities related to the job.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Min 15 yrs. Experience in related field</p></li><li><p>High level of communication with solid leadership skills</p></li><li><p>Computer literacy</p></li><li><p>English fluency</p></li><li><p>Strategic horizon and operational excellence orientation</p></li></ul><p></p>