وظائف مندوب مشتريات في مصر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Eram Talent, a leading recruitment consultancy is looking for a detail-oriented and customer-focused Aerospace Customer Care Specialist with strong experience in air logistics operations.<br> The ideal candidate will act as the primary point of contact for aerospace clients, ensuring seamless coordination of air freight shipments while delivering exceptional customer service.<br> This role requires expertise in handling time-critical and high-value aerospace cargo.<br> Key Responsibilities: Serve as the main point of contact for aerospace customers, managing inquiries, shipments, and service requests.<br> Coordinate and monitor air freight shipments from origin to destination, ensuring timely and efficient delivery.<br> Handle end-to-end shipment processes including booking, documentation, tracking, and reporting.<br> Ensure compliance with international air freight regulations, customs requirements, and company policies.<br> Proactively communicate with clients regarding shipment status, delays, and solutions.<br> Collaborate with internal teams (operations, pricing, and customs) to ensure smooth execution of shipments.<br> Manage and resolve customer complaints and operational issues promptly and professionally.<br> Maintain accurate records in internal systems and ensure data integrity.<br> Support continuous improvement initiatives to enhance service quality and operational efficiency.<br> Requirements: Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field.<br> Minimum 3–5 years of experience in customer care and air logistics operations.<br> Prior experience in aerospace, aviation, freight forwarding, or logistics industry is highly preferred.<br> Strong knowledge of air freight processes, IATA regulations, and customs procedures.<br> Excellent communication and interpersonal skills.<br> Ability to work under pressure and manage time-critical shipments.<br> Proficiency in MS Office and logistics management systems.<br> Fluency in English is required; Arabic is a plus.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><b>Job Summary</b><br><br>The Indirect Sales Audit &amp; Quality Specialist is responsible for conducting regular visits, audits across indirect retail locations to ensure compliance with company policies, accuracy of transactions, and adherence to customer Centrality and service quality standards. The role focuses on identifying gaps, reporting findings, and supporting continuous improvement across retail operations.<br><br><b>Responsibilities :</b><br><br><b>1-</b><b>Retail Audit &amp; Compliance:</b><br><br></span></span><ul><li><span>Conduct monthly on-site visits to Retail locations to perform audits on cash handling, POS transactions and operation compliance.</span><br></li><li><span>Identify gaps, risks, and non-compliance issues and escalate them as required.</span><br></li></ul><b>2-</b><b>Customer Centrality &amp; Quality:</b><br><br><ul><li><span>Assess Customer Centrality&nbsp;standards and service quality in line with company policies and regulatory requirements.</span><br></li><li><span>Utilize standardized audit checklists to evaluate each location or branch consistently.</span><br></li></ul><b>3-</b><b>Audit Feedback &amp; Reporting:</b><br><br><ul><li><span>Prepare detailed audit reports for each site visit, including scores, findings, observations, and actionable recommendations.</span><br></li><li><span>Provide clear feedback to retail site management to address audit findings and improve compliance and quality.</span><br></li><li><span>Submit a final audit report covering all visited locations, highlighting risks and areas for improvement. &nbsp;<br></span></li></ul><br><span>Requirements<span></span></span><ul><li><span>Bachelor’s degree.</span><br></li><li><span>1-2 years of experience in Fintech or Telecommunication is preferred.</span><br></li><li><span>Strong knowledge in Microsoft office (Excel, Word, and PowerPoint).</span><br></li><li><span>Basic understanding of cash handling procedures and POS transaction flows.</span><br></li><li><span>Familiarity with audit principles, checklists, and scoring methodologies.</span><br></li><li><span>Ability to review operational processes and identify gaps or risks.</span><br></li></ul><b>Job Competencies :</b><br><ul><li><span>Customer focus</span><br></li><li><span>Communication &amp; Presentation</span><br></li><li><span>Problem Solving &amp; Analytical Thinking</span><br></li><li><span>Time Management.</span><br></li><li><span>Detail oriented</span><br></li></ul><br><span>Benefits<span></span></span><ul><li><span>Embark on an exciting journey with the Fin-Tech Experts.<br></span></li><li><span>Join a workplace that actively encourages and supports all talents.<br></span></li><li><span>A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.<br></span></li><li><span>Join us in our mission to accelerate financial inclusion and make financial freedom accessible to all.<br><br></span></li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This role is ideal for someone who understands short-form content, stays ahead of social media trends, and has hands-on experience in influencer marketing. You'll be responsible for creating engaging content that drives brand awareness and community engagement across platforms such as TikTok, Instagram Reels, and Snapchat.</p><p>Key Responsibilities</p><ul><li>Plan, shoot and publish high-quality vertical videos for TikTok, Instagram Reels, and other short-form platforms.</li><li>Create daily Instagram Stories and behind-the-scenes content to keep our audience engaged.</li><li>Develop content ideas based on trends, seasonal campaigns, and product launches.</li><li>Build and manage influencer marketing campaigns, including identifying creators, negotiating collaborations, and tracking performance.</li><li>Coordinate with influencers to ensure content aligns with the brand's identity and campaign objectives.</li><li>Capture product, lifestyle, and behind-the-scenes content in-store and during events.</li><li>Monitor social media trends, viral formats, and platform updates to keep content fresh and relevant.</li><li>Collaborate with the marketing team and the brand management to execute content calendars and campaign launches.</li><li>Analyze content performance and continuously optimize creative strategies based on insights.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3+ years of experience in content creation, social media marketing, or influencer marketing.</li><li>Strong understanding of TikTok, Instagram Reels, Snapchat, and emerging social media trends.</li><li>Proven experience managing influencer collaborations and creator partnerships.</li><li>Excellent mobile videography and photography skills.</li><li>Familiarity with editing apps such as CapCut, Adobe Premiere Pro, Final Cut Pro, or similar tools.</li><li>Ability to create engaging content while maintaining high quality.</li><li>Strong storytelling, communication, and creative thinking skills.</li><li>Experience in fragrance, fashion, jewelry, luxury, or e-commerce brands is a strong advantage.</li><li>Experience working with UGC creators and influencer networks.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Purpose &amp; Overall Relevance for the Organization:</b> This hybrid role is responsible for both cataloging, master data management, and financial file settlements across DPC platforms for the EMC Global Partner Program. The specialist ensures business readiness by managing product data, operational processes, and financial settlements, working closely with cross-functional teams to drive operational excellence.</p><p><b>Key Responsibilities:</b></p><ul><li>Create and manage cataloguing templates for all partners to ensure timely PDP (Product Detail Page) creation and product image linkage for DPC platforms.</li><li>Create master data for all DPC (third-party eCommerce) platforms, ensuring all articles are live and accurately listed.</li><li>Ensure accuracy and completeness of product information including descriptions, images and specifications</li><li>Title &amp; naming optimizations to improve product discoverability on platform</li><li>Adress and resolve issues related to product listings in a timely manner</li><li>Manage end-to-end seller portal processes, including attribute and image creation</li><li>Understand and execute the financial reconciliation process for all partners, ensuring settlement files are uploaded to SAP and errors are resolved in collaboration with finance teams.</li><li>Liaise with DPC platforms to address and resolve settlement file errors.</li><li>Review and submit all invoices related to DPC platforms and external vendors to finance teams.</li><li>Raise purchase orders (PO), proforma invoices (PI), and invoices for packaging materials as per business demand.</li></ul><p><b>Key Relationships:</b></p><ul><li>Hub Master Data management teams</li><li>Cluster Finance teams</li><li>DPC</li><li>Merchandising teams</li><li>SCM Team</li></ul><p><b>Knowledge, Skills and Abilities:</b></p><ul><li>Strong understanding of cataloguing, master data management, and financial reconciliation processes.</li><li>Excellent communication skills; ability to work with stakeholders across geographies.</li><li>Experience in cross-functional environments with diverse stakeholders.</li><li>Innovative mindset, encouraging change and personal ownership.</li><li>Understanding of retailer operational processes and metrics.</li><li>Fluent in English &amp; Arabic, both verbal and written.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Requisite Education and Experience / Minimum Qualifications:</b></p><ul><li>3+ years of professional experience.</li><li>Experience in ecommerce marketplace</li><li>Experience in the sportswear industry is a plus</li></ul><p>AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.</p><ul><li><b>COURAGE:</b> Speak up when you see an opportunity; step up when you see a need.</li><li><b>OWNERSHIP:</b> Pick up the ball. Be proactive, take responsibility and follow-through.</li><li><b>INNOVATION:</b> Elevate to win. Be curious, test and learn new and better ways of doing things.</li><li><b>TEAMPLAY:</b> Win together. Work collaboratively and cultivate a shared mindset.</li><li><b>INTEGRITY:</b> Play by the rules. Hold yourself and others accountable to our company s standards.</li><li><b>RESPECT:</b> Value all players. Display empathy, be inclusive and show dignity to all.</li></ul><p>At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage. Culture Starts With People, It Starts With You By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><b>Job Summary</b></span><br></span><p>The Indirect Sales Audit &amp; Quality Specialist is responsible for monitoring, auditing, and improving the performance and compliance of indirect sales channels, including distributors, dealers, and retail partners. The role ensures adherence to company policies, maintains service quality standards, identifies operational gaps, and supports continuous process improvement.<br></p><br><span><b>Key Responsibilities</b></span><br><ul><li>Conduct regular audits of distributors, dealers, and retail outlets to ensure compliance with company policies and procedures.<br></li><li>Monitor the quality of sales operations across indirect sales channels.<br></li><li>Verify the accuracy of sales transactions, inventory records, and documentation.<br></li><li>Identify operational gaps, policy violations, and process inefficiencies.<br></li><li>Prepare audit reports with findings, recommendations, and corrective action plans.<br></li><li>Follow up on corrective actions and ensure timely implementation.<br></li><li>Support fraud prevention activities by identifying suspicious transactions or non-compliance.<br></li><li>Collaborate with Sales, Operations, Finance, and Compliance teams to resolve audit findings.<br></li><li>Analyze sales performance data and quality metrics to identify improvement opportunities.<br></li><li>Conduct field visits across Alexandria and Beheira to evaluate distributor and retail operations.<br></li><li>Ensure adherence to company standards, SLAs, and regulatory requirements.<br></li><li>Provide coaching and recommendations to improve operational quality within the indirect sales network.<br></li></ul><span><b>Qualifications</b></span><br><ul><li>Bachelor's degree in Business Administration, Commerce, Accounting, or a related field.<br></li><li>2–5 years of experience in Sales Audit, Quality Assurance, Retail Audit, Internal Audit, or Indirect Sales Operations.<br></li><li>Experience in FinTech, Banking, or Retail is preferred.<br></li><li>Strong analytical and reporting skills.<br></li><li>Excellent communication and stakeholder management skills.<br></li><li>Proficiency in Microsoft Excel and Microsoft Office.<br></li><li>Ability to travel frequently within Alexandria Beheira,and&nbsp;<span><span><span>Kafr Elsheikh.</span></span></span></li><li><span><span><span>Also, it’s preferred that the candidate to be from El Behera or Kafr Elsheikh</span> .</span></span><br></li></ul><span><b>Preferred Skills</b></span><br><ul><li>Audit and compliance knowledge.<br></li><li>Quality assurance methodologies.<br></li><li>Data analysis and reporting.<br></li><li>Attention to detail.<br></li><li>Problem-solving skills.<br></li><li>Time management.<br></li><li>Negotiation and communication skills.<br></li><li>Ability to work independently.<br></li></ul><span><b>KPIs</b></span><br><ul><li>Audit completion rate.<br></li><li>Compliance score.<br></li><li>Number of audit findings resolved.<br></li><li>Quality compliance percentage.<br></li><li>Distributor compliance rate.<br></li><li>Corrective action closure rate.<br></li><li>Fraud detection and prevention effectiveness.<br></li><li>Audit reporting accuracy and timeliness.<br></li></ul><br> </div>

Join Us<br><br>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.<br><br>Role Purpose<br><br>To grow e-commerce sales by owning growth analytics and overseeing marketing performance across media buying, organic/SEO and customer value management, ensuring every channel converts efficiently into traffic, conversion and revenue.<br><br>Who You Are<br><br>Own end-to-end digital funnel performance, from traffic acquisition through landing page, PDP and checkout, identifying and resolving conversion drop-off points Lead conversion rate optimization (CRO) through structured A/B testing and experimentation across landing pages, PDPs and checkout flows Own marketing analytics and oversee media buying, organic/SEO and Customer Value Management (CVM) performance, holding each function accountable to targets through data – without directly executing their campaigns Analyze traffic, ROAS, CAC and marketing efficiency data with Analytics, translating insights into actions that grow sales Deliver the digital growth roadmap, working hand-in-hand with the Commercial Growth Team Leader to maximize sales<br><br><br>Competencies & Qualifications<br><br>Strong analytical, data-driven mindset, translating marketing and funnel data into growth actions Experience with CRO methodology, A/B testing and experimentation frameworks Working knowledge of media buying, organic/SEO and CVM principles, sufficient to assess and challenge performance Stakeholder management across Commercial, media/agency, SEO and CVM teams People leadership and team development experience<br><br><br>Technical & Professional Qualifications<br><br>5+ years of experience in performance/growth marketing or marketing analytics, including team leadership Proven experience running A/B testing/experimentation programs that improved funnel conversion Strong proficiency in web/marketing analytics tools (e.g. GA4), with familiarity in media, SEO and CVM performance metrics<br><br><br>Who We Are<br><br>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.<br><br>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.<br><br>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.<br><br>Together we can.

Join Us<br><br>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.<br><br>Role Purpose<br><br>The Fixed Connectivity SME drives the adoption and growth of fixed broadband and internet solutions across regions and sub-regions. The role ensures that Vodafone’s fixed connectivity portfolio (FTTH, DSL, leased lines, enterprise connectivity, etc.) is effectively promoted, localized, and executed to meet household, SME, and enterprise needs. The SME collaborates with technical, sales, and marketing teams to expand coverage, increase penetration, and deliver superior customer experience in fixed services.<br><br>Key Accountabilities<br><br>Identify underserved areas with growth potential for fixed connectivity Develop regional initiatives to accelerate broadband adoption and household penetration Localize fixed connectivity propositions for residential and enterprise customers Support retail and B2B sales teams with product knowledge and campaign execution. Collaborate with Network SME to prioritize regional rollout and expansion projects Provide market intelligence to central teams to guide infrastructure investment. Monitor regional performance of fixed services (activation, churn, complaints) Work with CVM SME to design retention and upsell offers for fixed customers. Partner with Marcom SME on region-specific fixed internet campaigns. Collaborate with Enterprise SME for corporate connectivity solutions Work with Insights SME to understand usage trends and improve propositions. <br><br><br>Required Qualifications & Experience<br><br> Bachelor’s degree in Business, Engineering, IT, or related field 5–8 years of experience in fixed internet, broadband, or telecom commercial roles Strong knowledge of FTTH, DSL, and enterprise connectivity solutions Experience in sales enablement, product marketing, or business development Understanding of regional infrastructure dynamics and market competition. Strong commercial acumen with customer-centric mindset C2 General Collaborative, able to bridge technical and commercial teams Excellent problem-solving and execution discipline Strategic thinker with ability to localize national strategy Proactive and results-driven <br><br><br>Who We Are<br><br>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.<br><br>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.<br><br>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.<br><br>Together we can.

Senior HR Information Systems Specialist???? Location: Cairo, Egypt???? Employment Type: Full-time???? Company: DB-El Sewedy Railway Operation Egypt (DBEE) Shape the Future of Mobility in Egypt Be part of a landmark project that is transforming transportation in Egypt. DB-El Sewedy Railway Operation Egypt (DBEE) is a joint venture between DB International Operations and Elsewedy Electric, combining international railway expertise with strong local capabilities to deliver Egypt’s first high-speed rail network. We are looking for a Senior HR Information Systems Specialist to join our team in Cairo and play an important role in advancing our HR technology landscape and supporting the digitalization of HR processes. This is an exciting opportunity for an HRIS professional who enjoys working at the intersection of HR, technology, data, and business, and who wants to contribute to a major international infrastructure project. The Role Reporting to the Manager People Systems & Analytics, you will support the implementation, administration, integration, and continuous enhancement of HRIS and ERP-related HR solutions. You will work closely with HR, IT, business stakeholders, and external technology partners to deliver reliable and efficient HR systems, maintain high data quality, improve processes, and contribute to an enhanced employee experience. Your Responsibilities Support the implementation, rollout, and continuous improvement of HRIS and ERP-related HR solutions, acting as a key subject matter expert for HR systems. Partner with HR, IT, business stakeholders, and external vendors to deliver system implementations, enhancements, and HR technology initiatives successfully. Understand business needs, gather and analyse requirements, and help translate them into practical and effective system solutions. Configure and maintain HR system structures, organizational data, workflows, approval processes, and user access profiles. Support data migration, cleansing, validation, reconciliation, and quality assurance activities to ensure reliable HR data. Coordinate system testing activities, including functional testing, integration testing, and User Acceptance Testing (UAT). Monitor system performance and data quality, identifying and addressing issues to maintain accurate, consistent, and compliant HR information. Create and maintain user guides, process documentation, training materials, and standard operating procedures. Provide end-user support and training to HR teams, managers, and employees, while supporting HR reporting and dashboard requirements. Identify opportunities for automation, system optimization, and continuous improvement across the HR technology landscape. What You Bring Bachelor's degree in Information Systems, Computer Science, Business Information Systems, Human Resources, Business Administration, or a related field.2–5 years of experience in HRIS, ERP implementation, HR technology, business systems administration, or a similar role. Hands-on experience supporting HRIS implementations, ERP projects, system enhancements, or HR digital transformation initiatives. Good understanding of key HR processes, including recruitment, onboarding, employee administration, organizational management, time & attendance, and payroll-related processes. Experience with business process mapping, requirements gathering, system testing, and end-user support. Knowledge of data migration, data validation, reporting solutions, and system integrations is an advantage. Strong analytical and problem-solving skills with excellent attention to detail. Strong communication and stakeholder management skills, with the ability to work effectively across HR, IT, and business functions. Fluent English and Arabic; knowledge of German is an advantage. Advanced Microsoft Office skills, particularly Excel, Word, Power Point, and Microsoft Teams. Why Join DBEE? Be part of Egypt's first high-speed rail project. Work within an international joint venture combining German railway expertise and Egyptian engineering excellence. Gain exposure to HR digital transformation and enterprise HR systems. Collaborate with diverse HR, IT, business, and international stakeholders. Contribute to a high-impact project that will shape the future of transportation and mobility in Egypt. Join DBEE and be part of building the future of mobility in Egypt.

???? **We’re Hiring: Sales Engineers / Sales Team**<br>Join our growing team and take your career to the next level!<br>???? Location: Misr El Gedida – Cairo<br>???? **Position:** Sales Engineer / Sales???? **Experience:** 1–2 years Maximum<br>???? **Requirements:**✔️ Very good command of English (spoken & written)✔️ Strong communication & interpersonal skills✔️ Engineering background is a must✔️ Active, ambitious, and results-driven<br>✨ If you’re passionate about sales and ready for a new challenge, we’d love to hear from you!<br>???? **Apply now:** hrsaharty@gmail.com - or ???? Whats App: 0109 66 66 345

Egybell is hiring a Contracting Executive for a leading Travel agency in El Mohandessin.<br>Key Responsibilities:• Reviews contracts received from the Contracting Manager and responsible for verifying that contract details and rates are accurate, consistent, and aligned across the system and partners agreements.• Responsible for the creation of the Hotel profile on the system using all required data.• Responsible for ensuring the proper transfer of contracts to the Data Entry Executive.• Review the hotel & set it live with the base markup.• Work on the hotel as per the Optimization Process.• Review The Optimization Reports coming from the Internet team daily and should provide daily feedback for each uncompetitive product with its corrective action as per the process.• Review the daily Lost Bookings reports and should provide daily feedback for each lost booking with its corrective action per the process.• Communicate with the hotels to maintain the product and keep the rate competitiveness.• Monitor the product list to make sure it is producing daily.• Follow the calendar for key events to get special deals.• Always share the special Deals & the New Products with the Internet & Commercial Team.• Responsible for reviewing the noncompetitive products.• Internet Team will send weekly & Monthly report collecting all the above outcomes for evaluation.• Work closely with internal departments (Product, Sales, Reservations, Finance) to ensure smooth operations and data accuracy.<br>Qualifications Bachelor's degree in Tourism or a related field.2–4 years of experience in hotel contracting, product management, travel operations, or a similar role within the travel and tourism industry. Excellent written and verbal communication skills in English.<br>Strong understanding of hotel contracting, pricing strategies, markups, promotions, allotments, and hotel distribution. Experience reviewing hotel contracts and validating rates, terms, and conditions to ensure accuracy and consistency. Knowledge of hotel optimization processes, rate competitiveness, and revenue management principles. Ability to analyze optimization reports, lost booking reports, and market trends to identify issues and recommend corrective actions. Strong negotiation and relationship management skills . Experience coordinating with cross-functional teams, including Product, Sales, Reservations, Finance, Internet, and Data Entry. Proficiency in Microsoft Office, particularly Excel, and experience using hotel contracting, CRS, or travel management systems. Ability to manage multiple hotel portfolios, prioritize tasks, and meet operational deadlines. Proactive mindset with the ability to identify opportunities for product enhancement and support continuous business growth.

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>An expert level professional technical specialist for data center mobile and fixed core infrastructure team, technical mentor to a team who is responsible for the end-to-end delivery of design, planning, and optimization of technology center and energy-saving solutions across different technologies and vendors. Liaise with different business domains to capture business requirements and customers’ needs.</p> <h4>Key accountabilities & decision ownership</h4> <ul> <li>Lead the end-to-end core networks and TX solution design and delivery, managing technology solution projects and implementation phases in electromechanical infrastructure according to customer requirements and European standard KPIs.</li> <li>Communicate and influence effectively across technology and business stakeholders in global multi-cultural teams.</li> <li>Act as the technical representative of the project teams and competence area to all stakeholders, including the customer and technology management.</li> <li>Deliver technical proposals and contribute to the overall team strategy in addition to solution design documents (HLD/LLD).</li> <li>Evaluate and identify opportunities to add value to the business as a consultant to customer teams, in addition to advising and sharing experience on complex issues by providing technical guidance to project team members.</li> <li>Work closely with the infrastructure architecture and capacity planning teams to ensure a clear and concise delivery schedule of all projects and system enhancements as agreed in technical review meetings.</li> <li>Handle and follow up on new systems installation with the administration team as a prerequisite to projects.</li> <li>Manage the stream of projects from infrastructure implementation until handover to system administration and operations.</li> <li>Apply health and safety consequences associated with network engineering.</li> <li>Coordinate with the team to reach team goals, fostering team spirit and engagement.</li> </ul> <h4>Core competencies, knowledge, and experience</h4> <ul> <li>Strong understanding of infrastructure technology centers design European standards CDCS, TIA 942, and Uptime.</li> <li>Strong understanding of energy saving according to European standards EUREM and American standards CEM.</li> <li>Strong understanding of health safety OSHA certificate.</li> <li>Integration and deployment work delivery.</li> <li>Track record of high/low level integration solutions design.</li> <li>Technical/professional qualifications: <ul> <li>B.Sc. in Electric Power and Machine Department.</li> <li>2 to 4 years of experience in the telecom sector (data center infrastructure field).</li> <li>Experience in energy management systems.</li> <li>Experience in delivering end-to-end data center infrastructure solution designs.</li> <li>Deep understanding of core network new technologies and roadmap products.</li> <li>Strong understanding of project management skills (methodologies and tools) proven by a successful track record of project delivery.</li> <li>Advanced knowledge of different programming and automation languages (C++, Python).</li> </ul> </li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

Company Description NEXperience is a CX innovation company that helps global brands transform how they engage with their customers through scalable, nearshore solutions in customer support, digital sales, and back-office operations. The company combines top-tier talent, advanced AI technologies, and deep industry expertise across sectors such as healthcare, technology, education, and e-commerce. NEXperience focuses on delivering cost-effective, high-quality services, with potential cost reductions of up to 40% while maintaining HIPAA and GDPR compliance. Trusted by fast-growing startups and established industry leaders, NEXperience operates 24/7 from Egypt to support business growth and customer experience excellence. Role Description The French & English Customer Support Specialist is a full-time, on-site role based in Cairo, Egypt. In this position, the specialist will handle customer inquiries and issues in both French and English via phone, email, chat, and other support channels, ensuring timely and accurate responses. Responsibilities include diagnosing and resolving basic technical or account-related problems, escalating complex cases when necessary, and maintaining detailed records of interactions in CRM or ticketing systems. The specialist will monitor customer satisfaction, follow up on open cases, and collaborate with internal teams to improve processes and the overall customer experience. This role also involves adhering to quality, security, and data protection standards while representing NEXperience’s service culture in every interaction.<br>???? We Are Hiring: French & English Customer Support Specialists! Are you fluent in French and English? Join our growing team in El Rehab City! What You Will Do:Deliver exceptional customer support in French and English across multiple channels. Assist customers with inquiries, problem resolution, and service requests efficiently. Maintain high quality standards and professional communication at all times. What We Are Looking For:Fluency in both French and English (spoken and written). Strong communication and active listening skills. Experience in customer service or BPO is a plus. Ability to work on-site in El Rehab City. What We Offer:Attractive Salary Package (Base Salary + Performance Bonuses). Dynamic and supportive work environment. Career growth and development opportunities.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Valleysoft is an IT services provider delivering enterprise technology solutions, application development, process improvement, and IT support services for clients around the world.<br> Working across complex business environments, the company helps clients keep critical systems stable, effective, and aligned with operational needs.<br> This role supports that mission by helping maintain the reliability of enterprise applications that are central to day-to-day business operations.<br> As an Application Support Specialist focused on Dynamics 365 CRM, you will play a key role in supporting business-critical banking applications and helping ensure a consistent, dependable experience for internal and customer-facing processes.<br> You will work across integrated systems and partner with technical and business stakeholders to investigate issues, drive resolution, and strengthen production support outcomes in a highly controlled environment.<br> Responsibilities Provide Level 2/3 application support for Microsoft Dynamics 365 CRM and other critical banking applications.<br> Troubleshoot and resolve production issues affecting customer onboarding, servicing, and complaints.<br> Monitor application health and investigate application and server issues to maintain stability.<br> Perform application and server log analysis to identify root causes and resolution paths.<br> Trace issues across end-to-end application and integration flows.<br> Handle incidents, problems, and service requests in accordance with ITIL processes.<br> Participate in production releases, hotfixes, and post-deployment validation.<br> Conduct root-cause analysis and implement permanent corrective actions.<br> Coordinate with development, infrastructure, database, and middleware teams to resolve complex issues.<br> Coordinate with InfoSec, Risk, Compliance, and Audit teams for critical changes and incidents.<br> Maintain operational documentation, support procedures, runbooks, and audit evidence.<br> Ensure incidents and service requests are resolved within agreed SLAs and KPIs.<br> Support change-management activities and production deployments.<br> Participate in on-call or shift-based support when required.<br> Contribute to continuous improvement of application stability and support processes.<br> Hands-on experience in application support, including providing Level 2 or Level 3 production support.<br> Strong production support experience with Microsoft Dynamics 365 CRM.<br> Experience supporting customer onboarding and customer servicing applications within banking or financial services environments.<br> Strong SQL Server querying skills for troubleshooting application transactions and data issues.<br> Good understanding of Windows Server application hosting environments, with practical experience troubleshooting web application and server issues in IIS.<br> Ability to analyze application and server logs for troubleshooting and root-cause investigation.<br> Experience troubleshooting end-to-end integrations between Dynamics 365 CRM and other enterprise or banking systems, including a basic understanding of REST and SOAP APIs.<br> Experience working in production environments with strict SLA and KPI requirements.<br> Experience operating in audit, compliance, risk, and security-controlled environments.<br> Familiarity with ITIL-based incident, problem, and change management processes.<br> Experience coordinating incident and change resolution with business users and cross-functional teams, including infrastructure, database, middleware, InfoSec, risk, compliance, audit, and application development teams.<br> Eligibility to work in Egypt.<br> Availability for on-call or shift-based support when required.<br> Direct experience with external vendors and third-party application providers is a plus.<br></span> </div>

* Job Requirements & Qualifications:<br>-Background: Call Center experience with a mandatory GSM background in a telecom environment.<br>Experience:<br>-Minimum 6 months of hands-on experience as a Quality Specialist GSM (or Acting as Quality).<br>-Minimum 6 months of experience as a Customer Service / Quality Task in the telecom industry.<br>-Industry Required Background : experience in Telecommunication companies (Vodafone, Orange, X-Etisalat Misr, X-WE, DU, AT&T, or Verizon).<br>-Language: Excellent English proficiency (B2+ to C1 level is a must).

Company Description Nadinco Constructions has been delivering construction projects for more than 24 years, turning client visions and ideas into built re???? **We’re Hiring | HR Specialist**<br>**Nadinco Constructions** is looking for an experienced **HR Specialist** to join our team at a **construction site in Hurghada**.<br>???? **Location:** Hurghada, Egypt???? **Position:** HR Specialist???? **Experience:** Minimum 5 years of relevant HR experience????️ **Industry:** Construction<br>### Key Responsibilities:<br>* Manage day-to-day HR operations at the project site.* Handle employee files, contracts, attendance, leave, and personnel documentation.* Coordinate onboarding and offboarding processes.* Manage site manpower and maintain accurate employee records.* Handle employee relations and resolve day-to-day HR issues.* Coordinate with the head office regarding payroll, insurance, and employee documentation.* Manage and coordinate **employee housing arrangements**, including assigning employees to their rooms and ensuring proper settlement and accommodation.* Follow up on housing-related issues and coordinate with employees to ensure smooth accommodation arrangements.* Ensure compliance with company policies and Egyptian Labor Law.* Prepare regular HR and manpower reports.<br>### Requirements:<br>* Bachelor's degree in HR, Business Administration, or a related field.* **5+ years of experience in HR**, preferably within the construction industry.* Previous experience working on **construction/project sites** is highly preferred.* Strong knowledge of personnel and HR operations.* Experience in **employee housing/accommodation management** is a plus.* Good communication and problem-solving skills.* Ability to work independently in a site environment.* Good command of Microsoft Office, especially Excel.<br>### ???? How to Apply:<br>Please send your updated CV to:<br>???? **[hr@nadinco-eg.com](mailto:hr@nadinco-eg.com)**???? **Whats App: 01023644400**<br>Please mention **“HR Specialist – Hurghada”** in the email subject.<br>**Nadinco Constructions**Building Excellence. Delivering Quality. ????️alities. The company serves a wide range of industries and business sectors, providing exposure to diverse project types and requirements. Its teams apply extensive experience, technical know-how, and a strong commitment to quality to meet project goals. This focus on excellence and adaptability enables Nadinco Constructions to successfully manage complex challenges and unique project circumstances. Candidates joining the company can expect a professional environment that values reliability, innovation, and strong client relationships. Role Description The Human Resources Specialist is a full-time, on-site role based in Hurghada. This role is responsible for managing end-to-end recruitment processes, including drafting job postings, screening applications, scheduling interviews, and supporting onboarding activities. The specialist maintains employee records, prepares HR documentation, and assists with payroll coordination and benefits administration in line with company policies. Daily tasks include handling employee inquiries, supporting performance management cycles, and contributing to training and development initiatives. The role also involves ensuring compliance with labor regulations, helping to implement HR policies, and working closely with managers to foster a positive, safe, and inclusive work environment. Qualifications Experience in core HR functions such as recruitment, onboarding, employee relations, performance management, and HR administration. Knowledge of labor laws, HR policies, and best practices relevant to the construction or related industries. Strong communication, interpersonal, and conflict resolution skills, with the ability to build trust across all levels of the organization. Solid organizational and time-management skills, with attention to detail and the ability to handle multiple priorities. Proficiency in HR information systems (HRIS), MS Office tools, and basic data reporting and documentation. Ability to maintain confidentiality, exercise sound judgment, and work independently as well as collaboratively on-site. Bachelor’s degree in Human Resources, Business Administration, or a related field; relevant HR certifications are a plus. Previous experience in construction, engineering, or project-based environments is an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>TA Marketing and Employer Brand Specialist<br><p>Job Description</p><br><br><p><span><span>Employer Brand &amp; T</span><span>A</span><span>Marketing</span></span></p><br><br><p><span><span>Role Overview</span></span></p><br><br><p><span><span>Supports talent attraction and employer brand initiatives across the Middle East and Türkiye region, with a primary focus on Egypt.</span></span></p><br><br><p><span><span>Partners closely with Talent Acquisition leaders and business stakeholders to understand workforce priorities, hiring challenges and talent market opportunities, translating them into effective employer brand and talent marketing strategies.</span></span></p><br><br><p><span><span>Leads the planning, execution and optimisation of employer branding and talent attraction campaigns across digital, social and talent marketing channels. Works closely with the central creative team to develop impactful campaigns, while ensuring all activity aligns with global brand standards and reflects local market needs.</span></span></p><br><br><p><span><span>Acts as a trusted advisor to Talent Acquisition stakeholders, using market insights, campaign performance and industry trends to strengthen employer brand visibility, improve candidate attraction and support hiring outcomes across assigned markets.</span></span></p><br><br><p><span><span>Key Responsibilities</span></span></p><br><br><p><span><span>Strategic Partnership &amp; Business Consulting</span></span></p><br><br><ul><li><p><span><span>Partners with country and regional Talent Acquisition teams to understand hiring priorities, workforce challenges and market opportunities.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Advises stakeholders on the most effective employer branding and talent marketing approaches to achieve hiring objectives.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Translates business needs into clear marketing priorities, campaigns and action plans.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Acts as the primary employer brand and talent marketing partner for assigned markets.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Influences and challenges stakeholder thinking where appropriate to improve talent attraction outcomes.</span></span></p><br><br></li></ul><br><p><span><span>Campaign Strategy, Planning &amp; Creative Coordination</span></span></p><br><br><ul><li><p><span><span>Develops employer branding and talent attraction campaigns aligned with hiring demand and business priorities.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Defines campaign objectives, audience segmentation, messaging and channel strategy.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Works with the central creative team to brief, develop and deliver campaign assets.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensures all activity follows global brand guidelines and messaging frameworks.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Reviews and approves creative assets to ensure relevance and effectiveness in local markets.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Coordinates campaign timelines, deliverables and stakeholder expectations.</span></span></p><br><br></li></ul><br><p><span><span>Digital &amp; Social Marketing Execution</span></span></p><br><br><ul><li><p><span><span>Delivers paid and organic attraction campaigns across social, digital and employer brand channels.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Oversees campaign setup, audience targeting, optimisation and performance management.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitors campaign effectiveness and</span><span>implements</span><span>improvements to maximise results.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Uses digital marketing and recruitment marketing best practices to drive reach, engagement and candidate conversion.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Identifies new channels, formats and opportunities to improve attraction outcomes.</span></span></p><br><br></li></ul><br><p><span><span>Employer Brand Delivery</span></span></p><br><br><ul><li><p><span><span>Applies global employer brand strategy and guidelines across all activity.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Adapts messaging and content to reflect local market realities and talent expectations.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Partners with brand and creative teams to develop impactful employer brand content.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Identifies opportunities to strengthen employer brand visibility in priority talent segments and markets.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Supports the execution of employer brand initiatives, campaigns and talent community engagement activities.</span></span></p><br><br></li></ul><br><p><span><span>Talent Market Intelligence</span></span></p><br><br><ul><li><p><span><span>Monitors talent market trends, competitor activity and candidate behaviour.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Uses market insights and campaign data to recommend attraction strategies.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Identifies opportunities to strengthen employer brand positioning and improve talent attraction performance.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Shares market intelligence and best practices with regional stakeholders.</span></span></p><br><br></li></ul><br><p><span><span>Performance, Reporting &amp; Optimisation</span></span></p><br><br><ul><li><p><span><span>Tracks campaign performance and</span><span>communicates</span><span>results to stakeholders.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Uses data and insights to recommend improvements and optimisation opportunities.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Supports effective allocation of budgets and resources.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Identifies opportunities to scale successful campaigns and programmes across markets.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintains a strong focus on measurable outcomes and continuous improvement.</span></span></p><br><br></li></ul><br><p><span><span>Workload &amp; Priority Management</span></span></p><br><br><ul><li><p><span><span>Manages multiple projects, campaigns and stakeholder requirements across markets.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Balances immediate hiring priorities with long-term employer brand objectives.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Works independently while ensuring alignment with regional and global priorities.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Proactively identifies risks, gaps and resource requirements.</span></span></p><br><br></li></ul><br><p><span><span>Collaboration</span></span></p><br><br><ul><li><p><span><span>Builds strong partnerships across Talent Acquisition, Marketing, Employer Brand and Creative teams.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Provides clear campaign briefs and requirements for creative development.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensures alignment between hiring needs, brand standards and campaign execution.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Shares best practices, successful initiatives and learnings across markets and regions.</span></span></p><br><br></li></ul><br><p><span><span>Continuous Learning &amp; Innovation</span></span></p><br><br><ul><li><p><span><span>Keeps up to date with employer branding, digital marketing, social media and talent attraction trends.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Explores emerging tools, technologies and channels.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Applies innovative thinking to improve candidate engagement and employer brand effectiveness.</span></span></p><br><br></li></ul><br><p><span><span>Qualifications</span></span></p><br><br><ul><li><p><span><span>Bachelor's degree in Marketing</span><span>, Communications, Business or a related field.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>E</span><span>xperience in employer branding, talent marketing, recruitment marketing, digital marketing or related disciplines.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Proven experience developing and delivering employer brand or talent attraction campaigns end-to-end.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience partnering with senior stakeholders in a fast-paced, matrix environment.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong understanding of digital marketing channels, social media platforms and talent attraction strategies.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience managing multiple projects and priorities simultaneously.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience working across multiple countries, regions or markets is preferred.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience within customer experience, technology or service-based organisations is advantageous.</span></span></p><br><br></li></ul><br><p><span><span>Skills</span></span></p><br><br><ul><li><p><span><span>Strong stakeholder management and influencing skills.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to translate business challenges into effective marketing strategies.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong employer branding and talent marketing expertise.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Hands-on digital and social media marketing capability.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience managing creative briefing and content development processes.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong planning, organisation and prioritisation skills.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Analytical mindset with the ability to interpret data and drive decisions.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Commercial awareness and results-oriented thinking.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to work independently and manage ambiguity.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent communication and presentation skills.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Adaptable, collaborative and comfortable operating in a dynamic international environment.</span></span></p><br><br></li></ul><br><br><br><p>Location:</p><br><br>EGY Cairo Egypt-Smart Village Building B2110<br><p>Language Requirements:</p><br><br>English<br><p>Time Type:</p><br><br>Full time<br> </div>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an IT Service Desk Specialist to provide first-line service desk support for enterprise end users, supporting Vodafone Automotive and Global Catalogue users through a helpdesk-to-helpdesk support model. The role covers request management, incident management, authorisation management, service level management, relationship management, problem management and inventory-related support, while coordinating with internal teams, partners, affiliates and third-party suppliers to deliver timely, quality-focused resolutions.</p> <p>This role is based in Cairo and sits within the Enterprise function, supporting service desk operations for Vodafone Automotive, a Vodafone Group entity delivering automotive products and services to multinational customers and their end users.</p> <h4>What you’ll do</h4> <ul> <li>Receive and manage requests and incidents through channels such as M2M, Remedy, VGECO, ServiceNow, email, phone and other integrated portals, with a strong focus on call-based support.</li> <li>Acknowledge requests and incidents within agreed response times and ensure they are processed accurately in the relevant service support systems.</li> <li>Support Vodafone Automotive users and Global Catalogue users by analysing issues, processing tickets and orders, and providing clear updates throughout the ticket lifecycle.</li> <li>Take ownership of incidents, escalations, orders and tickets, including follow-up activities and liaison with partners until resolution.</li> <li>Validate requests and incidents against agreed templates to ensure the information submitted to the next level of support is complete and accurate.</li> <li>Liaise with internal and external partners, including OPAs, Service Managers and Account Managers, to support effective service delivery.</li> <li>Monitor agreed SLAs and proactively follow up with partners by email or phone to support timely resolution.</li> <li>Provide Level 1 support and first-time resolution where possible, with Level 2 support and resolution where applicable.</li> <li>Contribute to Incident Management, Knowledge Management, Quality Management and Problem Management processes.</li> <li>Create and maintain FAQ content, knowledge management materials and contact lists to improve service desk effectiveness.</li> <li>Authorise senders and callers against authorised contact lists using defined validation procedures, and report unauthorised communications to the correct authorised contacts.</li> <li>Submit requests to add, remove or update authorised contacts through the appropriate internal teams.</li> <li>Contribute to service improvement initiatives that enhance the service desk operation and customer experience.</li> </ul> <h4>Who you are</h4> <ul> <li>You have experience working in a customer-facing support function, preferably within IT.</li> <li>You bring good technical and IT knowledge, with the ability to analyse customer issues and support practical resolutions.</li> <li>You have experience working in a multi-partner environment and can collaborate effectively with internal and external stakeholders.</li> <li>You are confident using Microsoft Office applications and service support systems.</li> <li>You communicate clearly in business-level German and English, both written and spoken.</li> <li>You are organised, analytical and able to manage detailed issue investigation while maintaining a helpful and customer-focused approach.</li> <li>You can work effectively in an international and virtual team environment.</li> <li>You are comfortable working in dynamic, changing environments and can adapt your approach as business needs evolve.</li> <li>Knowledge of ITIL processes or an ITIL v3 qualification would be an advantage.</li> <li>Familiarity with Remedy or other support tools, shared service centre experience, Vodafone process knowledge, relevant qualifications or a general understanding of IoT would be beneficial.</li> <li>Additional written and spoken language skills, especially Spanish, French, Italian or Hungarian, would be an advantage.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>An opportunity to support multinational Vodafone Automotive customers and enterprise end users in a global service environment.</li> <li>Exposure to a broad service desk model covering incident management, request management, authorisation management, service level management, knowledge management and problem management.</li> <li>The chance to collaborate with internal teams, partners, affiliates and third-party suppliers across a multi-partner support ecosystem.</li> <li>Practical experience with service support tools and integrated customer support portals, including Remedy, VGECO, ServiceNow, M2M, email and phone-based support channels.</li> <li>A role that supports continuous service improvement and encourages contribution to improved service desk operations.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>End-to-end incident, request, ticket and order lifecycle management within an enterprise service desk environment.</li> <li>SLA monitoring, escalation follow-up and partner coordination across internal and external support teams.</li> <li>Knowledge management practices, including FAQ creation, support collateral maintenance and contact list management.</li> <li>Authorisation management and validation procedures for approved contacts and support communications.</li> <li>Practical application of ITIL-aligned service management processes, including incident, problem, quality and knowledge management.</li> <li>Customer communication, issue analysis and first-time resolution techniques in a multilingual support environment.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i><b><u><span>Summary for the Job:</span></u></b></i></p><br><p><span>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> <i><span>This position is responsible to execute daily the approved method of analysis for Raw and Auxiliary Materials &amp; supervise the sampling processes as well as Nitrogen Analysis &amp; analysis of primary packaging materials..</span></i></p><br><p><i><b><u><span>Main responsibilities:</span></u></b></i></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> Conduct sampling operations for raw, auxiliary &amp; Packaging materials and supervise sampling operations ensuring its full compliance with relevant SOPs procedures and analysis for Raw and auxiliary materials and ensures that all sampling operations are carried out following approved written instructions (each batch) of material.</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> Performs all necessary approved testing procedures of the raw and auxiliary materials, and packaging materials issues certificates of analysis required and to ensure that all obtained results are within the specified approved limit, using valid method of analysis.</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> Immediate reporting of out of specification test results or batch deviation reports whenever needed to the lab head and the Q.C manager.</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> Issues and updates materials specifications, method of analysis.</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> Analysis of Nitrogen according to method of analysis of pharmacopeia.</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> &nbsp;Preparation and Standardization of Volumetric solutions used in lab.</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> Release of Raw, Auxiliary &amp; packaging materials on SAP</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> &nbsp;Participates in product analysis as assigned</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> Assisting in Printed packaging materials testing</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> Prepare relevant SOPs and follows up the update according to requirements</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> Prepare relevant batch deviation whenever needed to be approved by Q.C. Manager.</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> Assures that all activities carried on in are complying with the safety measures.</p><br><p><i><b><u><span>HSE Responsibilities:</span></u></b></i></p><br><p><i><span>1.&nbsp;&nbsp;&nbsp;&nbsp; Follow the approved HSE policy and requirements.</span></i></p><br><p><i><span>2.&nbsp;&nbsp;&nbsp;&nbsp; Following the statutory legislation concerning Health, Safety and environmental law.</span></i></p><br><p><i><span>3.&nbsp;&nbsp;&nbsp;&nbsp; Hydrocarbons/ hazardous substance &amp; waste segregation in accordance with approved waste management system.</span></i></p><br><p><i><b><span>Others:</span></b></i></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> <i><span>Perform other duties as assigned.</span></i></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> <i><span>Respect of company’s values, code of ethics and social charter.</span></i></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> <i><span>Respect of personal data protection charter.</span></i></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> <i><span>Responsible for applying the HSE related requirements for the company in all related working procedures.</span></i></p><br><p><b><u><span>Requirements/Qualifications</span></u></b></p><br><p><b><span>Experience</span></b></p><br><p><i><span>(List quantifiable, minimum and required qualifications in addition to preferred qualifications)</span></i></p><br><p><i><span>3&nbsp;- 5 years experience in related positions, preferably in multinational company.</span></i></p><br><p><i><u><span>Special Knowledge/Skills:</span></u></i></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> &nbsp;Good <i><span>command of English Language</span></i></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> <i><span>Good computer skills / MS</span></i></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> <i><span>Familiar with new instrumental analysis techniques</span></i></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> <i><span>HSE appropriate knowledge</span></i></p><br><p><b><span>Education</span></b></p><br><p>Bachelor degree in Pharmaceutical Science, or Science.</p><br><p><b><span>Soft skills</span></b></p><br><p>Time management, Good Communication skills, team player, problem solving</p><br><p><b><span>Technical skills</span></b></p><br><p>&nbsp;QC Materials &amp; packaging &nbsp;testing</p><br><p><b><span>Languages</span></b></p><br><p>English -Arabic</p><br>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role profile</h4> <p>The role primarily focuses (100%) on delivering end to end development solutions for BI and Big Data quality tasks, including pipelines, data trends and dashboards plus managing the system optimization, monitoring workflow performance, administering DWH applications and Big Data clusters, managing vendor communications, and handling system upgrades.</p> <h4>Data quality management</h4> <ul> <li>Design, develop, and implement solutions to monitor, validate, and improve data accuracy, consistency, and completeness.</li> </ul> <h4>Pipeline development & optimization</h4> <ul> <li>Build data quality gates to ensure and maintain scalable data pipelines for processing and validating large datasets efficiently.</li> </ul> <h4>ETL & data integrations</h4> <ul> <li>Develop and enhance ETL processes to ensure seamless data movement across systems while maintaining data quality dashboards end to end development flow.</li> </ul> <h4>Data governance & compliance</h4> <ul> <li>Ensure adherence to data governance policies, regulatory standards, and best practices for data management.</li> </ul> <h4>Root cause analysis & issue resolution</h4> <ul> <li>Investigate data anomalies, identify root causes, and implement corrective measures proactively.</li> </ul> <h4>Automation & monitoring</h4> <ul> <li>Develop automation scripts and monitoring frameworks to streamline data quality checks and alert on anomalies.</li> </ul> <h4>Performance tuning</h4> <ul> <li>Optimize query performance, database indexing, and system configurations to enhance efficiency.</li> </ul> <h4>Stakeholder communication</h4> <ul> <li>Work closely with data analysts, engineers, business teams, and vendors to ensure data quality objectives are met.</li> </ul> <h4>Competencies and qualifications</h4> <p>Understanding the critical role in ensuring the quality, performance, and reliability of data solutions. The responsibilities and mindset should include:</p> <ul> <li><strong>Commitment to high data quality</strong><br> Passion for developing optimized code to ensure data quality to end user and develop the dashboards for analysis, optimizing performance, and applying a scientific approach to tuning and analysis.</li> <li><strong>Agile community experience</strong><br> Working in Agile teams in order to ensure delivering the needed quality gates and proactive actions.</li> <li><strong>Customer oriented approach</strong><br> A deep understanding of customer needs, ensuring that every developed feature and solution enhances the end user experience while proactively identifying and addressing potential issues before they arise. Committed to delivering solutions that enhance customer experience and satisfaction.</li> </ul> <h4>Must have technical / professional qualifications</h4> <ul> <li>Bachelor of Computer Science or related domains.</li> <li>0 to 1 years in engineering, specifically in building quality gates for data pipelines, ensuring data accuracy, and administering distributed systems.</li> <li>Experience in Big Data systems and technologies such as Java, Python, NoSQL, Node.js, Angular, Kafka, Yarn, HBase, Zookeeper, and understanding of distributed systems like Hadoop (HDFS).</li> <li>Knowledge of data processing frameworks, such as Apache Hadoop (MapReduce), Apache Spark, Apache Kafka.</li> <li>Understanding of data warehousing concepts and technologies.</li> <li>Familiarity with ETL tools and processes for efficiently moving and transforming data.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <h4>Accessibility</h4> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the relevant guidance provided by Vodafone.</p> <p>Together we can.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role profile</h4> <ul> <li>Operate and support Telco Cloud platforms, including OpenStack, Kubernetes, and cloud-native workloads.</li> <li>Oversee VNF/CNF lifecycle management within NFV architectures.</li> <li>Monitor platform performance, capacity, availability, faults, and service health.</li> <li>Lead incident, problem, change, and release management activities.</li> <li>Perform root cause analysis (RCA), define corrective actions, and drive preventive measures.</li> <li>Support High Availability (HA) and Disaster Recovery (DR) design, testing, and implementation.</li> <li>Coordinate planned and unplanned changes with internal teams, vendors, and customers.</li> <li>Lead incident escalation, crisis management, and technical bridge calls during major incidents.</li> <li>Drive infrastructure automation, self-healing initiatives, and operational tooling enhancements.</li> <li>Ensure security, patching, vulnerability remediation, and compliance activities.</li> <li>Create and maintain operational documentation, procedures, runbooks, and knowledge base articles.</li> <li>Define, track, and report operational objectives and performance metrics.</li> <li>Prepare operational reports, service reviews, and executive-level summaries.</li> <li>Provide technical leadership, coaching, and mentoring to team members.</li> <li>Participate in audits, regulatory activities, governance processes, and risk assessments.</li> <li>Validate vendor solutions, technical designs, and cloud platform architectures.</li> <li>Recommend technology platforms, tools, and process improvements to enhance service reliability and efficiency.</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>3–5 years of OpenStack operations experience.</li> <li>Strong understanding of Linux (Ubuntu/CentOS) and networking fundamentals.</li> <li>Familiarity with OpenStack core services and their interdependencies.</li> <li>NFV, CNF, VNF, ETSI MANO frameworks.</li> <li>Prometheus, Grafana, ELK Stack, Zabbix.</li> <li>Ansible, Terraform, Python, Bash.</li> <li>3–5 years of hands-on experience in VMware operations and administration.</li> <li>Strong knowledge of vCenter, NSX-T, VCF.</li> <li>Experience with resource optimization, snapshot management, and storage integrations (SAN/NAS).</li> <li>Understanding of networking (VLANs, routing, firewalls) and backup integrations (Veeam or similar).</li> <li>Strong analytical and problem-solving skills.</li> <li>Ability to make decisions under pressure.</li> <li>Excellent communication and stakeholder management.</li> <li>Process driven and detail oriented mindset.</li> <li>Continuous improvement and learning orientation.</li> <li>VMware certification (VCP or higher) is preferred.</li> <li>Certified OpenStack Administrator (COA) or equivalent OpenStack certification is preferred.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>