وظائف مندوب توصيل طرود - جنوب سيناء مصر

<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong><ul><li>Provide assistance to the supervisors that are responsible for performing, implementing and monitoring the general services to be offered in all of the restaurants. </li><li>Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager. </li><li>Coordinate, monitor and ensure the timely delivery of the services offered in the restaurants in line with the standards. </li><li>Make and control all preparations for the units under his/her responsibility during working hours. </li><li>Deliver and control materials needed from the storage house for the respective units. </li><li>Direct personnel according to the service load. </li><li>Ensure circulation of clean and dirty materials. </li><li>Immediately respond to non-routine customer demands and complaints, report to his/her managers and inform the customer of the result. </li><li>Organise the process to greet customers, seat them at their table and see them out. </li><li>Report to the Food and Beverage Manager and Assistant Food and Beverage Manager. </li><li>Forward senior managers’ orders to the restaurant personnel. </li><li>Responsible for developing the training programme of the Food and Beverage Department and for the training of employees in his/her department. </li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). </li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. </li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. </li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. </li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br></li></ul>Qualifications<br><br><ul><li>Education: At least a high school or vocational diploma</li><li>Experience: At least 5 years of experience in the industry. </li><li>Foreign Language: Good command of English and/or Arabic to communicate well and keep track of the technical information in the related field. </li><li>Courses and Training: Vocational trainings and seminars. </li><li>Computer Literacy: Not required. </li><li>Skills: Knowledge of products and services in the related field and knowledge of the processes of other departments. Expected to integrate and coordinate his/her unit’s operations. <br><br></li></ul>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity &amp; Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<strong>About Four Seasons<br><br></strong>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br><strong>About the location:<br><br></strong>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><strong>About The Role<br><br></strong>At Four Seasons Sharm El Sheikh Resort, we are looking for a detail-oriented and organized Receiving Agent to join our Purchasing team. The Receiving Agent plays a critical role in ensuring that all goods delivered to the hotel are accurately received, inspected, documented, and distributed, supporting seamless hotel operations and maintaining Four Seasons quality standards.<br><br>What You Will Do<br><br><ul><li>Receive, inspect, and verify all incoming deliveries against purchase orders and delivery documentation.</li><li>Ensure all products meet hotel quality standards, specifications, and hygiene requirements.</li><li>Record and process receiving transactions accurately within the hotel's inventory and procurement systems.</li><li>Coordinate with Purchasing, Finance, Culinary, Housekeeping, and other departments regarding received goods.</li><li>Identify and report discrepancies, shortages, damages, or quality concerns to the Purchasing Manager and relevant suppliers.</li><li>Maintain accurate receiving logs, records, and supporting documentation for audit purposes.</li><li>Ensure proper handling, storage, and distribution of goods following hotel policies and health and safety regulations.</li><li>Assist with inventory counts and stock verification activities as required.</li><li>Maintain a clean, organized, and secure receiving area at all times.</li><li>Support continuous improvement initiatives within the Purchasing and Receiving function.<br><br></li></ul>What You Bring<br><br><ul><li>High school diploma or equivalent; additional education in Business, Supply Chain, Hospitality, or a related field is preferred.</li><li>Minimum 1-2 years of experience in receiving, purchasing, inventory control, or a related hospitality role.</li><li>Strong attention to detail with excellent organizational and record-keeping skills.</li><li>Basic computer proficiency and experience with inventory or procurement systems preferred.</li><li>Ability to work independently, manage multiple priorities, and communicate effectively with internal and external stakeholders.<br><br></li></ul>What We Offer<br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent Training and Development opportunities.</li><li>Employee Discount for stays at any Four Seasons worldwide.</li><li>Complimentary Dry Cleaning for Employee Uniforms.</li><li>Complimentary Employee Meals.<br><br></li></ul>Schedule &amp; Hours<br><br><ul><li>Full-time position.</li></ul>

Company Description<br><br>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br>Job Description<br><br> Senior manager in the Food and Beverage Department responsible for all operations related to food and beverages. Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management. Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate decisions from the general management to subordinate employees, implement and ensure implementation of these decisions in the best manner. Manage all business and functions of the F&B Department. Maximise the department’s profitability through operations. Manage operations to ensure the highest quality delivery of food and beverage products and service. Control and analyse the below points:<br><br> Sales and costs<br><br> Display quality and service standards of F&B products<br><br> Ensure proper use, protection and maintenance of departmental utensils.<br><br> Conduct activities to increase customer satisfaction and, enhance service quality.<br><br> Consolidate business relationships between employees in the department. Responsible for preparing training programmes for the F&B Department and the trainings of employees in his/her department. Organise meetings to obtain data and achieve results. Prepare and offer new menus and beverage lists, taking into account the purchasing power of guests and the region. Make plans with department managers in order to deliver successful organisations within the hotel. Attend departmental meetings and the Head Office meeting according to the hotel management calendar. Update the below areas related to food and beverages according to the hotel’s policies and procedures:<br><br> Finance, standards, employees and trainings, outlets and recreation/entertainment<br><br> Conduct promotional activities to increase sales and conduct meetings for banquet organisations<br><br> Ensure protection, maintenance and replacement of materials and utensils.<br><br> Prepare and monitor monthly and annual F&B departmental budget. Arrange for minimum and maximum storage of materials and utensils that belong to the F&B Department. Contribute to preparing the hotel’s income plans and marketing programmes. Research opportunities for professional self-development. Deliver the income and expenses of the F&B Department in line with the facility’s budget discipline. Develop plans based on data of previous years. Determine staffing requirements (such as permanent, seasonal and interns etc.) for the following year, in line with the budget availability and upon the General Manager’s approval. Create the necessary motivational environment to ensure and increase productivity and success of current staff and develop necessary arguments to ensure F&B Department employees’ commitment to the facilities. Ensure order and control of communication, as effective communication will also increase productivity in the F&B Department. Review the departmental reports, income statements, guest relations reports, technical service reports, and departmental communication logs on a daily basis. Conduct brainstorming sessions and group work to unleash employees’ talents. Take part in the Food Safety Team and attend MR meetings. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br> Education/Experience: 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in a lower position and experience with applying the main principles and/or different methods. Foreign Language: Sufficient level of English to communicate effectively with guests and employees. Courses and Training: Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field. Computer Literacy: MS Office applications. Skills: Good command of systems/legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems/programmes/software in the related field. Responsible for carrying out and coordinating complex activities in different fields.

<strong>About Four Seasons<br><br></strong>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br><strong>About the location:<br><br></strong>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><strong>About The Role<br><br></strong>Four Seasons Resort Sharm El Sheikh is seeking a talented and dynamic Learning and Development Manager who shares our passion for excellence and who infuses enthusiasm into everything they do. The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service. Four Seasons Hotels and Resorts is FORTUNE Magazine’s “100 Best Companies to Work For.”<br><br><strong>What You Will Do<br><br></strong><ul><li>Train and facilitate key hotel and Four Seasons training programs including but not limited to, Embark orientation, service foundations, leadership behaviors, departmental standard training, compliance training, Leadership Development courses etc.</li><li>Assign, train, manage and deploy designated trainers who are strong in the continuous development of peers for job-role techniques in alignment with FS standards.</li><li>Inspire and train leaders to effectively participate in the development and training of other employees; this is critical to the successful delivery of the L&amp;D mission.</li><li>Ensure service quality through the study of LQA/Forbes and other 3rd party evaluation results.</li><li>Get involved in operational improvements where learning can contribute to the solution, and state when it cannot.</li><li>Enforce Four Seasons standards through testing and training.</li><li>Plans and executes property-wide change initiatives, including service initiatives, Company-wide change initiatives, and other large-scale projects related to growth and learning</li><li>Selects and manages external vendors to deliver specialized training on service and/ or management skills</li><li>Bases the direction for learning on a thorough Learning Needs Analysis</li><li>Creates and produces a Learning Needs Analysis (LNA) and Training Plan aligned to the property’s goals &amp; budget cycle</li><li>Creates and adheres to an annual budget for all training programs, initiatives, and learning resources</li><li>Willingness to contribute to the operation where needed.</li><li>Strong administrative, communication, delegation, and interpersonal skills are required.</li><li>Assist with all other P&amp;C duties as needed, including but not limited to: Employee Events, policies, recruitment, interviewing, health &amp; safety, community outreach, ordering and purchasing.<br><br></li></ul><strong>What You Bring<br><br></strong><ul><li>Minimum of 3 years’ experience working in a managerial capacity;</li><li>Experience in hotel operations, preferably Four Seasons or other service environments or;</li><li>Experience in adult education or a similar environment;</li><li>Experience managing in diverse cultures.</li><li>University education or equivalent experience<br><br></li></ul><strong>What We Offer<br><br></strong><ul><li> Competitive Salary, wages, and a comprehensive benefits package</li><li> Excellent Training and Development opportunities</li><li> Employee Discount for stays at any Four Seasons worldwide</li><li> Complimentary Dry Cleaning for Employee Uniforms</li><li> Complimentary Employee Meals<br><br></li></ul><strong>Schedule &amp; Hours<br><br></strong><ul><li>Full TIme</li></ul>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26124788<br><br><strong>Job Category</strong> Human Resources<br><br><strong>Location</strong> Al Pasha Coast, Sharm El Sheikh, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Administering Employee Training Programs<br><br></strong><ul><li> Promotes and informs employees about all training programs.</li><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Helps employees identify specific behaviors that will contribute to service excellence.</li><li> Ensures employees receive on-going training to understand guest expectations.</li><li> Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li><li> Meets with training cadre on a regular basis to support training efforts.</li><li> Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br></li></ul><strong>Evaluating Training Programs Effectiveness<br><br></strong><ul><li> Monitors enrollment and attendance at training classes.</li><li> Meets regularly with participants to assess progress and address concerns.</li><li> Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li><li> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li><li> Measures transfer of learning from training courses to the operation.</li><li> Ensures adult learning principles are incorporated into training programs.<br><br></li></ul><strong>Developing Training Program Plans and Budgets<br><br></strong><ul><li> Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.</li><li> Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li><li> Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li><li> Aligns current training and development programs to effectively impact key business indicators.</li><li> Establishes guidelines so employees understand expectations and parameters.</li><li> Develops specific training to improve service performance.</li><li> Drives brand values and philosophy in all training and development activities.</li><li> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br><br></li></ul><strong>Managing Training Budgets<br><br></strong><ul><li> Participates in the development of the Training budget as required.</li><li> Manages budget in alignment with Human Resources and property financial goals.</li><li> Manages department controllable expenses to achieve or exceed budgeted goals.</li><li> Utilizes P-card if appropriate to control and monitor departmental expenditures.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26124786<br><br><strong>Job Category</strong> Human Resources<br><br><strong>Location</strong> Al Pasha Coast, Sharm El Sheikh, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Assisting with Administering Employee Training Programs<br><br></strong><ul><li> Promotes and informs employees about all training programs.</li><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Helps employees identify specific behaviors that will contribute to service excellence.</li><li> Ensures employees receive on-going training to understand guest expectations.</li><li> Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li><li> Meets with training cadre on a regular basis to support training efforts.</li><li> Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br></li></ul><strong>Assisting with Evaluating Training Programs Effectiveness<br><br></strong><ul><li> Monitors enrollment and attendance at training classes.</li><li> Meets regularly with participants to assess progress and address concerns.</li><li> Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li><li> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li><li> Measures transfer of learning from training courses to the operation.</li><li> Ensures adult learning principles are incorporated into training programs.<br><br></li></ul><strong>Assisting with Developing Training Program Plans and Budgets<br><br></strong><ul><li> Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li><li> Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate.</li><li> Aligns current training and development programs to effectively impact key business indicators.</li><li> Assists with establishing guidelines so employees understand expectations and parameters.</li><li> Develops specific training to improve service performance.</li><li> Drives brand values and philosophy in all training and development activities.</li><li> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br><br></li></ul><strong>Assisting with Managing Training Budgets<br><br></strong><ul><li> Assists with the development of the Training budget as required.</li><li> Assists with managing budget in alignment with Human Resources and property financial goals.</li><li> Assists with managing department controllable expenses to achieve or exceed budgeted goals.</li><li> Utilizes P-card if appropriate to control and monitor departmental expenditures.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26132158<br><br><strong>Job Category</strong> Human Resources<br><br><strong>Location</strong> Al Fanar Street, Sharm El Sheikh, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Administering Employee Training Programs<br><br></strong><ul><li> Promotes and informs employees about all training programs.</li><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Helps employees identify specific behaviors that will contribute to service excellence.</li><li> Ensures employees receive on-going training to understand guest expectations.</li><li> Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li><li> Meets with training cadre on a regular basis to support training efforts.</li><li> Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br></li></ul><strong>Evaluating Training Programs Effectiveness<br><br></strong><ul><li> Monitors enrollment and attendance at training classes.</li><li> Meets regularly with participants to assess progress and address concerns.</li><li> Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li><li> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li><li> Measures transfer of learning from training courses to the operation.</li><li> Ensures adult learning principles are incorporated into training programs.<br><br></li></ul><strong>Developing Training Program Plans and Budgets<br><br></strong><ul><li> Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.</li><li> Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li><li> Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li><li> Aligns current training and development programs to effectively impact key business indicators.</li><li> Establishes guidelines so employees understand expectations and parameters.</li><li> Develops specific training to improve service performance.</li><li> Drives brand values and philosophy in all training and development activities.</li><li> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br><br></li></ul><strong>Managing Training Budgets<br><br></strong><ul><li> Participates in the development of the Training budget as required.</li><li> Manages budget in alignment with Human Resources and property financial goals.</li><li> Manages department controllable expenses to achieve or exceed budgeted goals.</li><li> Utilizes P-card if appropriate to control and monitor departmental expenditures.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong><ul><li>Develops a training strategy for the hotel. </li><li>Plan orientation trainings and deliver these training according to the plans. </li><li>Supervises the development of the Annual Training Plan. </li><li>Conducts follow-up studies of all completed training to evaluate and measure results. </li><li>Modifies programs as needed. </li><li>Develops effective training materials utilizing a variety of media. </li><li>Develops trainer development programs and coach others involved in training efforts, providing effective growth and development opportunities. </li><li>Displays leadership in guest hospitality and creates positive atmosphere for guest relations. </li><li>Observes service behaviours of associates and provides feedback to individuals and/or managers. </li><li>Monitors enrolment and attendance at training. </li><li>Reviews comment cards and guest satisfaction results to identify areas of improvement. </li><li>Measures transfer of learning from training courses to the operation. </li><li>Develops and monitors spending against the departmental budget. </li><li>Exemplifies the desired Rixos culture. </li><li>Identifies performance gaps and work with managers to develop and implement appropriate training to improve performance. </li><li>Evaluates the trainer’s performance and effectiveness of training programs and provide recommendations for improvement. </li><li>Research new technologies and methodologies in workplace learning and presenting this research</li><li>Stays up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses. </li><li>Helps line managers and trainers solve specific training problems, either on a one-to-one basis or in groups. </li><li>Manages the delivery of training and development programs. </li><li>Conducts appraisals for the talent development team. </li><li>Ensures statutory training requirements are met. </li><li>Prepares development plan for subordinates. </li><li>Designs, develops, and produces Managerial training materials and hand-outs. </li><li>Observes employees’ performance improvement. </li><li>Be present during operation to make sure that the quality of service provided is in parallel with the hotel service standards. </li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). </li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. </li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. </li><li>To provide carrying chemicals safely, carrying, storing and using in accordance with </li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. </li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br></li></ul>Qualifications<br><br><ul><li>Education: Bachelor Degree in related field</li><li>Experience: At least 3 years of experience at the managerial level</li><li>Foreign Language: Outstanding level of English</li><li>Courses and Training: Prior attendance in courses and seminars in the field. </li><li>Computer Literacy: Excellent computer skills</li><li>Special Qualifications: Leader, adaptable, works under pressure, proactive, results driven, thoroughness, time management, communication proficient, analytical skills. <br><br></li></ul>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity &amp; Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br>About The Role<br><br>Four Seasons Resort Sharm El Sheikh is looking for an accountant responsible maintain a system of purchase orders, receipts, invoices and cheque requests in order to promptly and adequately support, document and process for payment all hotel payables & ensure that all vendors are paid according to the agreed terms and to Four Seasons policies and procedures.<br><br>What You Will Do<br><br>Prepare journal entry for accrual of invoices received after closing and for goods and services received, but not yet invoiced. Maintain a separate file for purchases of all operating equipment items (china, glass, silver and linen) and capital items under the direction of the Assistant Director of Finance. Assist in the preparation of all Accounts Payable documentation for microfilming on an annual basis if needed. Maintain, and constantly update, an approved vendor listing file. Answer telephones and record messages accurately. File documents and reports. Perform any additional duties as assigned by the Director of Finance or Assistant Director of Finance. Maintain alphabetical files by vendor containing complete invoices and backup attached to the cheques for efficient access after payment. All filing is to be kept current. Ensure all payments are made correctly and with the correct authorization (approved PO), evidence of receipt, invoice or delivery slip and Accounts Payable stamp. Process all Accounts Payable invoices and manual cheques through the computer system. Complete wire authorization forms for wire transfer and ensure it is signed by two authorized signatories (from Groups A & B) and ensure all applicable backup supports the transfer. Ensure all standing orders for electronic disbursements are approved in accordance with the normal payment procedures and signed by the cheque signatories. A list of all standing orders for electronic disbursements should be maintained with details of date of payment, payee, amount and description of payment and at the beginning of each month in advance of the standing payment, this list should be routed to the cheque signatories for approval and a copy attached to bank reconciliations. Verify and process Expense Reports and Petty Cash reimbursements ensuring compliance with key controls. Forward all stop payment and void cheques to the Staff Accountant / Assistant Director of Finance for journalizing. Reconcile vendor statements as they are received, with reconciling items, including any correspondence from the vendor clearly indicated and resolve all discrepancies directly with the vendor. Prepare manual cheques as they are required if directed by Director of Finance or Assistant Director of Finance. Run the required reports at month end to close the Accounts Payable cycle.<br><br>What You Bring<br><br>Relevant degree or diploma in Accounting, Finance, or a related field (preferred). Previous hotel or revenue‑audit experience, ideally within a luxury brand environment. Strong numerical accuracy, attention to detail, and understanding of financial controls. Proficiency in PMS and financial systems; strong Excel and reconciliation skills. Strong communication skills and ability to collaborate with multiple departments professionally.<br><br>What We Offer<br><br> Competitive salary, wages, and a comprehensive benefits package Excellent training and development opportunities Employee discount for stays at any Four Seasons worldwide Complimentary dry cleaning for employee uniforms Complimentary employee meals<br><br>Schedule & Hours<br><br> Full Time ( 8 Hrs )

Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Control the food and beverage operations and ensure that the operations are conducted in the best manner according to the principles determined by Rixos Hotels Egypt management. Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate the Food and Beverage Manager’s decisions to subordinate employees and ensure implementation of these decisions in the best manner. Manage all business and functions of the F&B Department. Manage operations to ensure the highest quality delivery of food and beverage products and service. Control and analyse the below points: Sales and costs Display quality and service standards of F&B products Ensure proper use, protection and maintenance of departmental utensils and equipment Conduct activities to increase customer satisfaction and, enhance service quality. Consolidate business relationships between employees in the department. Manage pre-interviews, recruitment, performance upgrades, leadership, disciplinary action and business follow-up. Responsible for preparing training programmes for the F&B Department and the trainings of employees in his/her department. Organise meetings to obtain data and achieve results. Make plans with department managers in order to deliver successful organisations within the hotel. Assist the Food and Beverage Manage in updating the below areas related to food and beverages according to the hotel’s policies and procedure:  Finance, standards, employees and trainings, outlets and recreation/entertainment  Conduct promotional activities to increase sales and conduct meetings for banquet organisations  Ensure protection, maintenance and replacement of materials and utensils. Research opportunities for professional self-development. Monitor and prepare reports on the work schedules and performance assessments of subordinate supervisor and employees. Implements and monitors employee-related decisions made during the management meetings. Make effort and ensure others make effort to make the facility’s image understood, remembered and enhanced through top-notch services both inside and outside of the facility. Responsible for supervisors and employees at all levels in the department. Maintain good relationship with service or product suppliers. Find solutions to employee issues and problems, continuously create an atmosphere of working in unity and collaboration, and inspire the spirit of teamwork. Take part in the Food Safety Team and attend MR meetings. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: 4-year bachelor's degree Experience: At least 10 years’ experience in the industry. Foreign Language: Sufficient level of English to communicate effectively with guests and employees. Courses and Training: Requires comprehensive theoretical and practical background and attendance in courses and seminars in the related field. Computer Literacy: MS offıce applications. Skills: Good command of legislation, laws and procedures related to the job and other departmental processes. Required to follow up changes, identify their impact on the department, and suggest suitable solutions. Expected to manage an important unit on a facility basis. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br>Join our motivated and vibrant Team and build your career with us.<br><br><br><br>Job Description<br><br>Responsibilities<br><br>Beverage Operations Management:<br><br>· Oversee all aspects of beverage operations, ensuring quality service and consistent product delivery across all food and beverage outlets.<br><br>· Manage beverage service during peak and off-peak times, ensuring that guest expectations are exceeded at all times.<br><br>· Ensure the efficient operation of bars, lounges, and other beverage-related services, maintaining high standards of cleanliness, organization, and presentation.<br><br>Team Leadership:<br><br>· Lead, mentor, and train the beverage team, including supervisors, bartenders, baristas, and barbacks, ensuring they meet service standards and operate efficiently.<br><br>· Foster a positive work environment, promote teamwork, and develop team members through continuous coaching and feedback to the team to enhance performance and career growth.<br><br>· Conduct performance reviews, provide feedback, identify areas for improvement support development plans, to enhance team effectiveness and ensure a motivated team culture.<br><br>Menu Development & Innovation:<br><br>· Collaborate with the culinary team and F&B Operations Manager and Director of Food & Beverage to develop and update beverage menus, ensuring creativity and variety while aligning with guest preferences and seasonal trends.<br><br>· Introduce innovative drink offerings, including signature cocktails, premium beverage selections, and local-inspired drinks, to differentiate the hotel’s beverage offerings.<br><br>· Regularly evaluate the menu, adjust recipes, and create seasonal or promotional beverage items that enhance guest experience and increase sales.<br><br>Inventory & Stock Management:<br><br>· Oversee the beverage inventory, ensuring proper storage, rotation, and control of products.<br><br>· Manage stock levels to minimize waste and ensure consistent availability of beverages, particularly high-demand items.<br><br>· Maintain accurate inventory records, conduct regular stock audits, and place timely orders based on usage trends and budget forecasts.<br><br>Cost Control & Revenue Growth:<br><br>· Develop and implement strategies to control beverage costs while maintaining product quality and guest satisfaction.<br><br>· Monitor beverage sales and analyze trends to identify opportunities for increasing revenue through upselling, promotions, and efficient operations.<br><br>· Collaborate with the culinary team and F&B Operations Manager and Director of Food & Beverage to establish beverage pricing strategies that are competitive and profitable, while ensuring alignment with brand positioning.<br><br>Guest Experience & Satisfaction:<br><br>· Ensure that all beverage service meets or exceeds the standards of quality, service, and presentation.<br><br>· Address guest complaints or concerns promptly and professionally, ensuring swift resolution to ensure maximum guest satisfaction.<br><br>· Proactively engage with guests, obtaining feedback on beverage offerings and making recommendations to enhance their experience.<br><br>Health & Safety Compliance:<br><br>· Ensure that all beverage operations comply with health and safety regulations, including safe alcohol service practices.<br><br>· Oversee the implementation and adherence to hygiene and safety procedures across all beverage areas.<br><br>· Conduct regular training with staff on safety practices, including alcohol service laws, fire safety, and safe handling of equipment.<br><br>Staff Scheduling & Budgeting:<br><br>· Develop staff schedules for beverage outlets, ensuring adequate coverage during peak hours and minimizing labor costs during slower periods.<br><br>· Work with senior management to develop and manage the beverage department's budget, ensuring that all costs are in line with financial goals.<br><br>· Monitor staffing levels and adjust as necessary based on business needs and guest demand.<br><br>Reporting & Documentation:<br><br>· Prepare and submit weekly and monthly reports on beverage sales, inventory levels, team performance, and guest feedback.<br><br>· Maintain accurate records of all beverage-related transactions, including orders, receipts, and financial documentation.<br><br>· Provide insights and recommendations to senior management for continuous improvement.<br><br>Collaboration with Other Departments:<br><br>· Work closely with the Food & Beverage team, kitchen staff, housekeeping, and other departments to ensure seamless service and guest satisfaction.<br><br>· Collaborate with marketing and events teams to develop beverage-related promotions, themed nights, and special events that enhance guest experience and increase sales.<br><br>Promotions & Events:<br><br>· Organize and manage beverage-focused promotions, events, and seasonal offerings to attract guests and drive sales.<br><br>· Coordinate with the events team to ensure that beverage offerings meet the needs and expectations of large-scale functions, banquets, or special events.<br><br>Additional Responsibilities:<br><br>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.<br><br><br><br>Qualifications<br><br>perience/Certificates/Education<br><br>· Experience: Minimum of 3-5 years in a supervisory / leadership role in beverage management, preferably a luxury hospitality environment. Experience in managing beverage operations, menu development, cost control, and staff leadership. Strong background in beverage sales, with experience in maximizing revenue and controlling costs.<br><br>· Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Certification in beverage management, mixology, or sommelier training is a plus.<br><br>· Skills & Attributes:<br><br>o Strong leadership and people management skills.<br><br>o Excellent interpersonal and communication abilities.<br><br>o Attention to detail and strong organizational skills.<br><br>o Proven ability to manage multiple priorities and meet deadlines.<br><br>o Ability to handle confidential and sensitive information.<br><br>o In-depth knowledge of beverage trends, mixology, and premium beverage offerings.<br><br>o Ability to create unique and appealing beverage menus tailored to guest preferences.<br><br>o Strong financial acumen and experience in managing budgets, costs, and profitability.<br><br>o Proficiency in relevant software and MS Office Suite.<br><br>o Professional and well-presented at all times.<br><br>o Customer-centric approach with a passion for hospitality.<br><br>o Proactive problem-solver with a solutions-oriented mindset.<br><br>o Ability to work in a fast-paced, dynamic environment.<br><br>o Must be able to handle multiple tasks and adapt to changing priorities.<br><br>· Language:<br><br>o Excellent reading, writing and oral proficiency in English language.<br><br>o Ability to speak other languages and basic understanding of local languages will be an advantage.<br><br><br><br>Additional Information<br><br>experience is an asset<br><br>Prior experience working with Opera or a related system<br><br>Strong interpersonal and problem solving abilities<br><br>Fluency in English, additional languages are a plus

<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong><ul><li>Oversees the day-to-day operations of the People &amp; Culture department, ensuring that all activities are carried out efficiently, accurately, and in accordance with company policies and established procedures.</li><li>Coordinates the implementation of approved People &amp; Culture plans, initiatives, and projects and monitors progress against agreed deadlines and objectives.</li><li>Ensures that People &amp; Culture services are delivered consistently across departments and properties, where applicable, in line with company standards and operational requirements.</li><li>Identifies operational challenges, administrative gaps, and opportunities for process improvement and recommends appropriate corrective actions to the Director of People &amp;Culture.</li><li>Supports the Director of People &amp; Culture in preparing departmental objectives, operational plans, budgets, and periodic performance reports.</li><li>Coordinates recruitment activities with department heads and hiring managers to ensure that approved vacancies are filled within the required timeframe and according to established recruitment standards.</li><li>Reviews manpower requisitions, monitors vacancy status, and follows up on recruitment progress, highlighting critical positions and staffing shortages to the Director of People &amp; Culture.</li><li>Ensures that recruitment documentation, candidate assessments, interview records, reference checks, and employment approvals are completed in accordance with company procedures.</li><li>Supports the effective utilization of internal talent by coordinating internal transfers, promotions, employee referrals, and internal vacancy announcements.</li><li>Monitors recruitment sources, hiring costs, time-to-fill, and recruitment outcomes and prepares reports to support continuous improvement in staffing efficiency.</li><li>Coaches hiring managers on recruitment procedures, interviewing techniques, candidate evaluation, and the importance of fair and consistent selection practices.</li><li>Ensures the effective coordination of pre-employment formalities, joining procedures, orientation programs, probationary reviews, and employee integration activities.</li><li>Monitors the completion and accuracy of employee documentation, employment contracts, personnel files, and required system records.</li><li>Coordinates employee transfers, promotions, changes in employment status, contract renewals, and separation procedures in accordance with approved policies.</li><li>Ensures that exit interviews are conducted where applicable, feedback is documented, and recurring concerns are reported to the Director of People &amp; Culture for appropriate action.</li><li>Coordinates the timely completion of clearance procedures, final employment documentation, and other required formalities for departing employees.</li><li>Supports the maintenance of a positive working environment by promoting open communication, mutual respect, employee engagement, and professional workplace relationships.</li><li>Handles routine employee relations matters within the scope of delegated authority and escalates complex, sensitive, or high-risk cases to the Director of people &amp; Culture.</li><li>Ensures that employee grievances, concerns, and complaints are documented, followed up, and addressed fairly, confidentially, and in accordance with company policies and applicable legislation.</li><li>Coordinates employee engagement initiatives, communication activities, recognition programs, and welfare events in collaboration with the relevant departments.</li><li>Follows up on Employee Engagement Survey action plans with department heads, monitors completion, and reports progress and outstanding actions.</li><li>Supports the consistent application of disciplinary procedures, ensures that relevant documentation is maintained, and coordinates disciplinary committee meetings when required and authorized.</li><li>Monitors employee turnover, absenteeism, grievances, and other employee relations indicators and highlights trends requiring management attention.</li><li>Coordinates the implementation of the annual training plan in cooperation with the Learning and Development team and departmental trainers.</li><li>Monitors mandatory training completion, departmental training records, orientation attendance, and compliance with established training requirements.</li><li>Supports the identification of employee development needs through performance appraisals, departmental feedback, and operational observations.</li><li>Coordinates leadership development, cross-training, career development, and internal mobility initiatives in line with approved talent management plans.</li><li>Ensures that training records, attendance sheets, evaluation forms, and supporting documents are maintained accurately and are available for audits when required.</li><li>Coordinates the annual performance appraisal process, communicates deadlines, monitors completion, and follows up with department heads on outstanding evaluations.</li><li>Supports the preparation and monitoring of individual development plans and follows up on agreed development actions with employees and their managers.</li><li>Maintains updated records of internal promotions, high-potential employees, and identified development opportunities to support succession planning activities.</li><li>Coordinates talent review meetings and prepares the relevant employee data, reports, and documentation for management discussion.</li><li>Ensures that performance management procedures are applied consistently and that employee assessment documentation is completed in accordance with company guidelines.</li><li>Coordinates the preparation and verification of employee information required for payroll processing, including attendance, overtime, leave, employee movements, and other authorized payroll inputs.</li><li>Works closely with the Finance and Payroll teams to investigate payroll discrepancies, resolve data issues, and ensure timely submission of required information.</li><li>Monitors employee attendance, overtime, leave balances, absenteeism, and related reports to identify discrepancies and support effective labor cost control.</li><li>Coordinates the administration of employee benefits, medical insurance, recognition programs, and other approved employee welfare initiatives.</li><li>Maintains the confidentiality of salary and employee compensation information and ensures that changes to employee compensation are processed only with the required approvals.</li><li>Assists in preparing manpower cost reports, payroll summaries, and employee-related financial data for review by the Director of People &amp; Culture and Finance.</li><li>Ensures the accuracy, completeness, confidentiality, and proper maintenance of personnel files, employee records, P&amp;C databases, and electronic documentation.</li><li>Monitors the preparation and submission of monthly People &amp; Culture ports, including headcount, vacancies, turnover, absenteeism, labor costs, overtime, and employee movements.</li><li>Ensures that P&amp;C systems and employee databases are updated promptly following recruitment, transfers, promotions, salary changes, and employee separations, subject to the required approvals.</li><li>Coordinates the preparation of P&amp;C reports, presentations, dashboards, and supporting documentation for management meetings and internal reviews.</li><li>Ensures that employee information is accessed, processed, retained, and disclosed only in accordance with applicable data protection requirements and company policies.</li><li>Monitors the maintenance of employee notice boards and internal P&amp;C communication channels to ensure that approved information is accurate and up to date.</li><li>Ensures that day-to-day P&amp;C procedures are carried out in accordance with applicable labor legislation, company policies, and approved operational standards.</li><li>Monitors employment documentation, statutory records, and required submissions to relevant governmental and regulatory authorities, in coordination with the responsible parties.</li><li>Supports internal and external P&amp;C audits by preparing required documents, reviewing personnel records, and following up on identified corrective actions.</li><li>Monitors the validity and completeness of employment-related documentation and escalates potential compliance risks to the Director of People &amp; Culture.</li><li>Coordinates the implementation of approved corrective and preventive actions arising from audits, inspections, and compliance reviews.</li><li>Supervises and coordinates assigned People &amp; Culture team members, ensuring clear task allocation, accountability, and timely completion of departmental responsibilities.</li><li>Provides day-to-day guidance and coaching to P&amp;C team members to improve service quality, technical knowledge, productivity, and professional development.</li><li>Identifies training needs within the P&amp;C team and coordinates appropriate learning opportunities to strengthen operational capability.</li><li>Encourages collaboration between People &amp; Culture and other departments to resolve operational issues and improve employee service delivery.</li><li>Maintains effective working relationships with department heads, employees, and support functions while ensuring appropriate confidentiality and professional conduct.</li><li>Acts on behalf of the Director of People &amp; Culture during periods of absence when formally delegated, within the limits of approved authority and company procedures.</li><li>Maintains regular communication with department heads to address staffing requirements, employee concerns, training needs, and other P&amp;C operational matters.</li><li>Participates in departmental and management meetings as required and provides accurate P&amp;C updates, reports, and follow-up actions.</li><li>Advises managers on the practical application of P&amp;C policies and procedures and refers matters requiring management approval or specialist advice to the appropriate authority.</li><li>Supports the implementation of organizational initiatives and operational changes by coordinating employee communication and following up on agreed activities.</li><li>Promotes a service-oriented approach within the P&amp;C department and ensures that employee and management inquiries are handled professionally and within reasonable timeframes.</li><li>Supports the implementation of the property's occupational health and safety procedures within the scope of P&amp;C responsibilities.</li><li>Coordinates employee safety orientation and relevant mandatory training in cooperation with the Safety and Security departments.</li><li>Participates in emergency response activities when assigned and supports employee communication and attendance coordination during emergency situations.</li><li>Ensures that work-related incidents involving employees are reported and documented through the established procedures and referred to the appropriate departments for investigation and follow-up.</li><li>Promotes environmental awareness within the P&amp;C department and encourages responsible consumption of paper, stationery, water, energy, and other resources.</li><li>Supports the implementation of approved energy-saving, waste reduction, recycling, and environmental protection initiatives.</li><li>Ensures that any chemicals or hazardous materials handled within assigned duties are managed safely and in accordance with applicable legislation and property procedures.</li><li>Complies with applicable quality management, food safety management, environmental management, and occupational health and safety requirements relevant to the position.</li><li>Participates in departmental training, inspections, and audits related to applicable management systems and follows up on assigned corrective actions.</li><li>Maintains strict confidentiality regarding employee records, compensation information, investigations, and other sensitive People &amp; Culture matters.</li><li>Demonstrates professional conduct, integrity, fairness, accountability, and compliance with the organization's code of conduct and policies.</li><li>Ensures that all assigned responsibilities are performed in accordance with the hotel's service standards, operating procedures, and organizational values.</li><li> Performs any additional duties assigned by the Director of People &amp; Culture, General Manager, or hotel management that are consistent with the position and operational requirements.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Education: Bachelor`s degree or 2-years degree from an accredited university in licentiate of law, Human Resources, Business Administration, or related major</li><li>Experience: 4 years’ experience in the human resources, management operations, or related professional area.</li><li>Foreign Language: Sufficient level of English to be able to write reports according to international standards.</li><li>Courses and Training: Sufficient theoretical and practical background. Prior attendance in courses and seminars in the field.</li><li>Computer Literacy: MS Office applications.</li><li>Skills: Has good command of the legislation and procedures related to the job and department. Is familiar with other processes that affect the job. Is responsible for managing and/or implementing sub-process. Expected to integrate and coordinate an important unit of the facility.<br><br></li></ul><strong>Additional Information<br><br></strong>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity &amp; Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong><ul><li>Oversees the day-to-day operations of the People &amp; Culture department, ensuring that all activities are carried out efficiently, accurately, and in accordance with company policies and established procedures.</li><li>Coordinates the implementation of approved People &amp; Culture plans, initiatives, and projects and monitors progress against agreed deadlines and objectives.</li><li>Ensures that People &amp; Culture services are delivered consistently across departments and properties, where applicable, in line with company standards and operational requirements.</li><li>Identifies operational challenges, administrative gaps, and opportunities for process improvement and recommends appropriate corrective actions to the Director of People &amp;Culture.</li><li>Supports the Director of People &amp; Culture in preparing departmental objectives, operational plans, budgets, and periodic performance reports.</li><li>Coordinates recruitment activities with department heads and hiring managers to ensure that approved vacancies are filled within the required timeframe and according to established recruitment standards.</li><li>Reviews manpower requisitions, monitors vacancy status, and follows up on recruitment progress, highlighting critical positions and staffing shortages to the Director of People &amp; Culture.</li><li>Ensures that recruitment documentation, candidate assessments, interview records, reference checks, and employment approvals are completed in accordance with company procedures.</li><li>Supports the effective utilization of internal talent by coordinating internal transfers, promotions, employee referrals, and internal vacancy announcements.</li><li>Monitors recruitment sources, hiring costs, time-to-fill, and recruitment outcomes and prepares reports to support continuous improvement in staffing efficiency.</li><li>Coaches hiring managers on recruitment procedures, interviewing techniques, candidate evaluation, and the importance of fair and consistent selection practices.</li><li>Ensures the effective coordination of pre-employment formalities, joining procedures, orientation programs, probationary reviews, and employee integration activities.</li><li>Monitors the completion and accuracy of employee documentation, employment contracts, personnel files, and required system records.</li><li>Coordinates employee transfers, promotions, changes in employment status, contract renewals, and separation procedures in accordance with approved policies.</li><li>Ensures that exit interviews are conducted where applicable, feedback is documented, and recurring concerns are reported to the Director of People &amp; Culture for appropriate action.</li><li>Coordinates the timely completion of clearance procedures, final employment documentation, and other required formalities for departing employees.</li><li>Supports the maintenance of a positive working environment by promoting open communication, mutual respect, employee engagement, and professional workplace relationships.</li><li>Handles routine employee relations matters within the scope of delegated authority and escalates complex, sensitive, or high-risk cases to the Director of people &amp; Culture.</li><li>Ensures that employee grievances, concerns, and complaints are documented, followed up, and addressed fairly, confidentially, and in accordance with company policies and applicable legislation.</li><li>Coordinates employee engagement initiatives, communication activities, recognition programs, and welfare events in collaboration with the relevant departments.</li><li>Follows up on Employee Engagement Survey action plans with department heads, monitors completion, and reports progress and outstanding actions.</li><li>Supports the consistent application of disciplinary procedures, ensures that relevant documentation is maintained, and coordinates disciplinary committee meetings when required and authorized.</li><li>Monitors employee turnover, absenteeism, grievances, and other employee relations indicators and highlights trends requiring management attention.</li><li>Coordinates the implementation of the annual training plan in cooperation with the Learning and Development team and departmental trainers.</li><li>Monitors mandatory training completion, departmental training records, orientation attendance, and compliance with established training requirements.</li><li>Supports the identification of employee development needs through performance appraisals, departmental feedback, and operational observations.</li><li>Coordinates leadership development, cross-training, career development, and internal mobility initiatives in line with approved talent management plans.</li><li>Ensures that training records, attendance sheets, evaluation forms, and supporting documents are maintained accurately and are available for audits when required.</li><li>Coordinates the annual performance appraisal process, communicates deadlines, monitors completion, and follows up with department heads on outstanding evaluations.</li><li>Supports the preparation and monitoring of individual development plans and follows up on agreed development actions with employees and their managers.</li><li>Maintains updated records of internal promotions, high-potential employees, and identified development opportunities to support succession planning activities.</li><li>Coordinates talent review meetings and prepares the relevant employee data, reports, and documentation for management discussion.</li><li>Ensures that performance management procedures are applied consistently and that employee assessment documentation is completed in accordance with company guidelines.</li><li>Coordinates the preparation and verification of employee information required for payroll processing, including attendance, overtime, leave, employee movements, and other authorized payroll inputs.</li><li>Works closely with the Finance and Payroll teams to investigate payroll discrepancies, resolve data issues, and ensure timely submission of required information.</li><li>Monitors employee attendance, overtime, leave balances, absenteeism, and related reports to identify discrepancies and support effective labor cost control.</li><li>Coordinates the administration of employee benefits, medical insurance, recognition programs, and other approved employee welfare initiatives.</li><li>Maintains the confidentiality of salary and employee compensation information and ensures that changes to employee compensation are processed only with the required approvals.</li><li>Assists in preparing manpower cost reports, payroll summaries, and employee-related financial data for review by the Director of People &amp; Culture and Finance.</li><li>Ensures the accuracy, completeness, confidentiality, and proper maintenance of personnel files, employee records, P&amp;C databases, and electronic documentation.</li><li>Monitors the preparation and submission of monthly People &amp; Culture ports, including headcount, vacancies, turnover, absenteeism, labor costs, overtime, and employee movements.</li><li>Ensures that P&amp;C systems and employee databases are updated promptly following recruitment, transfers, promotions, salary changes, and employee separations, subject to the required approvals.</li><li>Coordinates the preparation of P&amp;C reports, presentations, dashboards, and supporting documentation for management meetings and internal reviews.</li><li>Ensures that employee information is accessed, processed, retained, and disclosed only in accordance with applicable data protection requirements and company policies.</li><li>Monitors the maintenance of employee notice boards and internal P&amp;C communication channels to ensure that approved information is accurate and up to date.</li><li>Ensures that day-to-day P&amp;C procedures are carried out in accordance with applicable labor legislation, company policies, and approved operational standards.</li><li>Monitors employment documentation, statutory records, and required submissions to relevant governmental and regulatory authorities, in coordination with the responsible parties.</li><li>Supports internal and external P&amp;C audits by preparing required documents, reviewing personnel records, and following up on identified corrective actions.</li><li>Monitors the validity and completeness of employment-related documentation and escalates potential compliance risks to the Director of People &amp; Culture.</li><li>Coordinates the implementation of approved corrective and preventive actions arising from audits, inspections, and compliance reviews.</li><li>Supervises and coordinates assigned People &amp; Culture team members, ensuring clear task allocation, accountability, and timely completion of departmental responsibilities.</li><li>Provides day-to-day guidance and coaching to P&amp;C team members to improve service quality, technical knowledge, productivity, and professional development.</li><li>Identifies training needs within the P&amp;C team and coordinates appropriate learning opportunities to strengthen operational capability.</li><li>Encourages collaboration between People &amp; Culture and other departments to resolve operational issues and improve employee service delivery.</li><li>Maintains effective working relationships with department heads, employees, and support functions while ensuring appropriate confidentiality and professional conduct.</li><li>Acts on behalf of the Director of People &amp; Culture during periods of absence when formally delegated, within the limits of approved authority and company procedures.</li><li>Maintains regular communication with department heads to address staffing requirements, employee concerns, training needs, and other P&amp;C operational matters.</li><li>Participates in departmental and management meetings as required and provides accurate P&amp;C updates, reports, and follow-up actions.</li><li>Advises managers on the practical application of P&amp;C policies and procedures and refers matters requiring management approval or specialist advice to the appropriate authority.</li><li>Supports the implementation of organizational initiatives and operational changes by coordinating employee communication and following up on agreed activities.</li><li>Promotes a service-oriented approach within the P&amp;C department and ensures that employee and management inquiries are handled professionally and within reasonable timeframes.</li><li>Supports the implementation of the property's occupational health and safety procedures within the scope of P&amp;C responsibilities.</li><li>Coordinates employee safety orientation and relevant mandatory training in cooperation with the Safety and Security departments.</li><li>Participates in emergency response activities when assigned and supports employee communication and attendance coordination during emergency situations.</li><li>Ensures that work-related incidents involving employees are reported and documented through the established procedures and referred to the appropriate departments for investigation and follow-up.</li><li>Promotes environmental awareness within the P&amp;C department and encourages responsible consumption of paper, stationery, water, energy, and other resources.</li><li>Supports the implementation of approved energy-saving, waste reduction, recycling, and environmental protection initiatives.</li><li>Ensures that any chemicals or hazardous materials handled within assigned duties are managed safely and in accordance with applicable legislation and property procedures.</li><li>Complies with applicable quality management, food safety management, environmental management, and occupational health and safety requirements relevant to the position.</li><li>Participates in departmental training, inspections, and audits related to applicable management systems and follows up on assigned corrective actions.</li><li>Maintains strict confidentiality regarding employee records, compensation information, investigations, and other sensitive People &amp; Culture matters.</li><li>Demonstrates professional conduct, integrity, fairness, accountability, and compliance with the organization's code of conduct and policies.</li><li>Ensures that all assigned responsibilities are performed in accordance with the hotel's service standards, operating procedures, and organizational values.</li><li> Performs any additional duties assigned by the Director of People &amp; Culture, General Manager, or hotel management that are consistent with the position and operational requirements.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Education: Bachelor`s degree or 2-years degree from an accredited university in licentiate of law, Human Resources, Business Administration, or related major</li><li>Experience: 4 years’ experience in the human resources, management operations, or related professional area.</li><li>Foreign Language: Sufficient level of English to be able to write reports according to international standards.</li><li>Courses and Training: Sufficient theoretical and practical background. Prior attendance in courses and seminars in the field.</li><li>Computer Literacy: MS Office applications.</li><li>Skills: Has good command of the legislation and procedures related to the job and department. Is familiar with other processes that affect the job. Is responsible for managing and/or implementing sub-process. Expected to integrate and coordinate an important unit of the facility.<br><br></li></ul><strong>Additional Information<br><br></strong>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity &amp; Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description<br><br>Founded in 2000 in Antalya by award-winning Turkish entrepreneur Fettah Tamince, who desired to create cities within cities.<br><br>Encapsulating traditional Turkish hospitality, where each Rixos destination is a rich living space where guests and residents can find everything they need, always in carefree atmosphere.<br><br>In 2017 Rixos Hotels announces a strategic partnership with Accor Hotels, and in 2022 Rixos becomes part of Ennismore’s “Immersive Resorts” and becomes the backbones of “All Inclusive Collection”.<br><br>Brand Network:<br><br>Currently 35 hotels (13,000+ rooms) operating and more than 20 hotels (12,000+ rooms) in the pipeline.<br><br>With a global presence, Rixos Hotels & Resorts are renowned for providing guests of all ages and interests with the ultimate all-inclusive experience.<br><br>With all-inclusive, all-exclusive programming and services, we cater for every member of the family and we are always where our guests want us to be!<br><br>What is special about Rixos Service?<br><br>A culture of noticing the little things and knowing that the little things have always been the big things!<br><br>Are you ready to join our amazing multicultural environment, work in real luxury hotels with ongoing career growth and development opportunities, as well as the most competitive salary and benefits?<br><br>Apply now, join Rixos and make a difference in others’ life!<br><br>Job Description<br><br>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: At least High School Degree. Experience: At least 4 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field. <br><br>Additional Information<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description<br><br>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br>Job Description<br><br> Responsible for the recommendation and sales of wines and other beverages to guests and the wine sales off premises. Offering and promote the digestive trolley. Spoil our guests with a big smile on your face. Converse with guest in fluent English and be able to entertain with a sensible conversation. Speak at least one other European language. Work towards target revenue per guests and revenue per month. Maintain and update wine and all other beverage lists. Ensure wines off critical age get sold. Establish sommelier recommendation. Check pricing is up to date. Maintain standards as would be expected in a Michel in star rated restaurant Train front of house and chefs about wine / wine matching. Make sure all service staff knows which wines to recommend to each dish of the menu. Work with head chef on menu and ingredients which are wine friendly. Helps writing the menus in accordance with maitre’d. Carry out wine education classes. Fully trained in Herzog wines to be able to back up cellar door. Carry out monthly stock control, inventory. Update continuously all stock forms. Be in charge of purchasing the wines and creating the wine list based on the chef recipes. The sommelier handles all wine inventory and management. Waiters are trained by the sommelier on the wine list and successful pairings. Discuss wine orders and their subsequent pricing with Therese Herzog. Make sure wines get returned to suppliers and credits issued for corked and spoiled wines. Perform normal service duties as assigned by the maître d’. Keep wine cellar (private dining room) of immaculate appearance and order. Make sure new. deliveries are stored immediately and update on the wine and inventory list Responsible for the cigar collection. Know and recommend offering. Responsible for the handling and maintenance of the cigars and the Humidors. Cigar service to guests. Train staff. (Liaise with Hans Herzog for cigars.) Monthly inventory and stock control of cigars. Assist and replace the maitre d’ during its absence inclusive cash up and reconciliation. Carry out some work with Hans Herzog and assistant wine maker in the vineyard and winery to understand Herzog wines. Liaise on a regular basis about new releases and feedback from guests. Become a Herzog wine ambassador. During vintage establish rooster for service and chef staff to help with picking and lecture about the grape varieties being picked. Train cellar door hosts and any helpers. Make sure wines are handled and shared efficiently and without waste between restaurant, bistro and cellar door. Visit other cellar doors and wineries and take along all interested staff. Suggest wine related items which could be sold in the cellar door and restaurant Review all accounting reports before submitted to the financial controller or his delegated for approval. Review the purchase requests & purchase orders (verify the limit). Reconcile the bank accounts on monthly basis. Review the F&B linen, uniform, glassware, and etc. inventory. Analysing the assets and liabilities accounts. Supervising the finance department personnel as detailed in the organization chart<br><br>Qualifications<br><br> Education: At least a high school or vocational diploma Experience: At least 4 years of related work experience following theoretical education. Foreign Language: Sufficient level of English, communicate effectively with guests. Courses and Training: Advanced level of theoretical and practical knowledge. Computer Literacy:<br><br> Skills: Have a good communication with guest and have ability to control his staff and handling guest complaints.