وظائف كول سنتر - القرية الذكية مصر

<p>Transportation Operations Supervisor</p><p><strong>Location:</strong> Cairo and Giza<br><strong>Job Type:</strong> Full-time<br><strong>Sector:</strong> Smart Transportation and Corporate Transportation Services<br><strong>Company:</strong> Trippix Smart Transportation</p><p>&nbsp;About the job</p><p>Are you a quick observer, organized, and love to stay at the heart of events?</p><p>Can you handle more than one situation at the same time, communicate with drivers and clients, and make the right decision under time pressure?</p><p>We at <strong>Trippix Smart Transportation</strong> are looking for a <strong>Vehicle Movement Supervisor</strong> to join the operations team and contribute to the management and monitoring of daily transportation operations for our corporate, school, and institutional clients.</p><p>This job suits you whether you are a <strong>fresh graduate looking for a strong start in Operations</strong>, or you have prior experience in transportation, logistics, customer service or operations and want to develop your career.</p><p>&nbsp;What will you do?</p><p>You will be responsible for monitoring daily operations and ensuring that every trip runs on time and at the specified place, with quick and professional handling of any emergencies.</p><p>Key responsibilities:</p><ul><li>Monitor vehicle and driver movement and ensure adherence to operating plans and schedules.</li><li>Ensure vehicles arrive at gathering points and depart on scheduled times.</li><li>Monitor trips during operation and handle any delays, changes, or emergencies.</li><li>Maintain continuous communication with drivers and guide them during trips.</li><li>Coordinate with site supervisors and clients when needed.</li><li>Monitor absences and delays and substitute drivers or vehicles in coordination with the operations team.</li><li>Document and track operational issues and prepare required reports.</li><li>Ensure drivers comply with company rules, safety instructions, and service quality.</li><li>Monitor vehicle condition and report any faults or notes affecting operations.</li><li>Assist in preparing and updating trip schedules and routes.</li><li>Handle customer and driver complaints and feedback in a professional and swift manner.</li><li>Monitor operations during peak times and adapt to instantaneous changes efficiently.</li><li>Collaborate with the operations and management teams to ensure service continuity and meet the service level agreed with clients.</li></ul><p>???? We are looking for a person...</p><p>Not required to have many years of experience.</p><p>The most important is to have:</p><ul><li>A strong, calm personality.</li><li>High organizational and follow-up ability.</li><li>Quick wit and sound judgment in emergency situations.</li><li>Ability to communicate and interact with drivers and clients professionally.</li><li>Attention to detail and not leaving tasks unfinished.</li><li>Ability to work under pressure in a fast-paced environment.</li><li>Willingness to learn and take on responsibility.</li><li>Good computer skills and Microsoft Office.</li><li>Ability to use mapping apps and online positioning tools.</li><li>Punctuality and discipline in work.</li><li>Team spirit and desire for professional development.</li></ul><p>Qualifications and experience</p><ul><li>University degree.</li><li>Fresh graduates are welcome, <strong>no prior experience required</strong> if the candidate has the right personality and skills.</li><li>Experience from 1 to 3 years in any of the following areas is a plus:<ul><li>Transportation</li><li>Fleet Management</li><li>Logistics</li><li>Operations</li><li>Dispatching</li><li>Customer Service</li><li>Call Center Operations</li></ul></li></ul><p><strong>The most important for us is the ability to learn, take responsibility, and handle daily situations smartly.</strong></p><p>Required skills</p><ul><li>Good computer and Microsoft Office proficiency.</li><li>Ability to work with Google Maps and location-based apps.</li><li>Strong communication skills.</li><li>Ability to manage more than one task simultaneously.</li><li>Response speed and decision-making.</li><li>Ability to prepare reports and track operational data.</li><li>Good English proficiency is a plus.</li></ul><p>⏰ Work nature</p><p>Given the transport sector nature, work depends on <strong>operational plans and shifts</strong> and may require working at different times according to operational needs.</p><p>We are not looking for someone waiting to be told every step.</p><p>We are looking for someone who sees the problem before it becomes a crisis, and takes action to solve it before someone asks him to.</p><p>What do we offer you?</p><p>At <strong>Trippix</strong>, you won’t just be an employee following cars.</p><p>You will practically learn how transport operations are managed on the ground, how to deal with drivers and clients, how to plan trips, solve problems, and manage operations under time pressure.</p><p>As you gain experience and achieve results, there is a real opportunity for progression within the <strong>Operations &amp; Transportation Management</strong> track.</p><p>&nbsp;</p>

<p>Account Name: eDreams odigeo&nbsp;</p><p>LOB: Prime ( Retention)</p><p>&nbsp;</p><p>Requirements:</p><p>Spanish: B2 up to C1&nbsp;</p><p>English is not required except for foreigners (A2 up to B1)</p><p>Males and females&nbsp;</p><p>Grads only&nbsp;</p><p>Age limit: 45y&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>Conditions:&nbsp;</p><p>-inbound calls&nbsp;</p><p>-Work from site only&nbsp;</p><p>Location: Smart village- Alex Cairo desert roads.</p><p>-Rotational shifts ( 9 hour shift includes 1 hour break)</p><p>-Maximum shifts for girls ends at 9 pm&nbsp;</p><p>-Rotational 2 days off</p><p>&nbsp;</p><p>Salary:</p><p>-GROSS SALARY 32k&nbsp;</p><p>-Net with KPIs: 25000</p><p>&nbsp;</p><p>Benefits :</p><p>-Bonuses in Euros</p><p>-Profit share and extra bonuses on occasions&nbsp;</p><p>-Social and medical insurance.</p><p>-Transportation provided (pickup points)</p><p>&nbsp;</p>