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<p>The Technical Delivery Zendesk Integrations &amp; Configuration role designs, configures, and delivers Zendesk technical solutions, with a strong focus on API integrations, data flows, and technical platform configuration. The role partners with Digital Services Delivery, IT, and client stakeholders to translate requirements into scalable implementations, maintain stable production operations, and continuously enhance platform performance and automation. As the client s technical partner, you will lead technical workshops and client calls, guiding discussions from discovery through delivery. You will collaborate closely with internal teams including Professional Services Delivery, Solutions, Account Management, and other IT teams to ensure alignment and successful outcomes.</p><p>Your key responsibilities will include:</p><ul><li>Own the technical delivery of Zendesk integrations and advanced configuration, focusing on APIs, middleware/iPaaS data flows, webhooks, and authentication.</li><li>Translate functional requirements into technical designs (integration specs, data mapping, error handling, non-functional requirements) and validate with client IT and internal teams.</li><li>Build, configure, and maintain integration-related Zendesk components (connectors/apps, routing dependencies, automation enablers) and ensure secure, scalable implementations.</li><li>Lead technical workshops and client calls on architecture, integration decisions, and environment readiness (functional workshops/training/testing are BA-led).</li><li>Troubleshoot and resolve technical issues across integrations and platform configuration, performing root-cause analysis and driving permanent fixes.</li><li>Prepare production readiness: monitoring approach, operational handover inputs, and support procedures for integration components.</li></ul><p>Why You ll Love This Role:</p><ul><li>Be at the forefront of CX transformation, working with leading CXM technical delivery</li><li>Work with global clients across the U.S. and EMEA, delivering cutting-edge solutions in a fast-paced, dynamic environment</li><li>Collaborate with a talented team of experts in AI, automation, performance, and agent tools to deliver exceptional results</li><li>Drive business success by managing multiple projects and clients simultaneously, with opportunities to showcase your leadership and problem-solving skills</li><li>Grow professionally by working on complex, high-visibility projects while honing your technical, project management, and client relationship skills</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Must have:</p><ul><li>5+ years experience in technical delivery / implementation / technical project management within SaaS, CRM, or enterprise applications</li><li>3-6 years Zendesk experience in a technical role (integration and/or platform technical configuration)</li><li>Strong client-facing capability: able to lead technical calls/workshops and serve as the technical point of contact</li><li>Proven ability to manage multiple customers/projects in parallel (portfolio delivery)</li><li>Hands-on experience with technical configuration, upgrades/deployments, and production support in live environments</li><li>Solid understanding of integrations and architecture (APIs, data flows, SSO) and strong technical documentation practices</li><li>Fluent English (written and spoken) C1 minimum</li></ul><p>Nice to have:</p><ul><li>Experience working in Professional Services environments with shared ownership across PM / technical delivery roles</li><li>Familiarity with common delivery toolsets and frameworks: Git / GitLab, Jira, Confluence, Office 365</li><li>Relevant Zendesk certifications (Admin and/or Developer)</li><li>Exposure to iPaaS/middleware platforms and integration delivery patterns</li><li>Experience supporting global/remote teams and managing stakeholder alignment across time zones</li></ul>

<p><strong>About WundrX</strong></p><p>WundrX is a growth-focused marketing agency helping businesses build stronger brands and achieve measurable growth through integrated marketing, communication, digital, and media solutions.</p><h3></h3><p><strong>Job Summary</strong></p><p>We are looking for a driven <strong>Business Developer</strong> to join our team and help expand our client portfolio. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, understanding business needs, and converting prospects into long-term clients.</p><h3></h3><p><strong>Key Responsibilities</strong></p><ul><li><p>Identify and research potential clients within the target market.</p></li><li><p>Initiate contact with potential clients through various channels, including cold calling, LinkedIn, email, and networking.</p></li><li><p>Develop and deliver persuasive sales presentations showcasing the agency’s capabilities and solutions.</p></li><li><p>Negotiate contracts and pricing terms with clients.</p></li><li><p>Build and maintain strong relationships with existing clients to drive repeat business and referrals.</p></li><li><p>Understand clients’ marketing objectives, challenges, and target audiences.</p></li><li><p>Tailor marketing solutions to meet clients’ specific needs and business goals.</p></li><li><p>Support in preparing comprehensive proposals outlining marketing strategies, deliverables, and costs.</p></li><li><p>Track the sales pipeline and ensure timely follow-up with prospects and clients.</p></li><li><p>Monitor key performance indicators (KPIs), including sales revenue, conversion rates, and customer satisfaction.</p></li><li><p>Prepare regular sales reports to track progress, identify trends, and support strategic planning.</p></li><li><p>Work closely with internal teams, including Account Managers, to ensure seamless client service.</p></li><li><p>Contribute to a collaborative work environment by sharing best practices and industry insights to improve the sales process.</p></li><li><p>Stay up to date with the latest marketing trends, technologies, and industry developments.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business, Marketing, Communications, or a related field.</p></li><li><p><strong>1+ years of experience in Business Development or Sales within a marketing agency.</strong></p></li><li><p>A <strong>marketing agency</strong> background is a must.</p></li><li><p>Age does not exceed 30 years.</p></li><li><p>Resident in Cairo.</p></li><li><p>Good reading, writing, and conversational skills in both <strong>English</strong> and <strong>Arabic</strong>.</p></li><li><p>Excellent communication, negotiation, and interpersonal skills.</p></li><li><p>Strong presentation skills.</p></li><li><p>Strong communication and interpersonal skills to effectively communicate with clients, colleagues, and prospects.</p></li><li><p>Excellent negotiation and persuasion abilities, with a focus on negotiating contracts, closing deals, and convincing clients of the value of our services.</p></li><li><p>Proven track record in sales and customer relationship management.</p></li><li><p>Ability to work independently and as part of a team.</p></li></ul><p></p><p><strong>Why Join Us?</strong></p><p><strong>• Work-Life Harmony:</strong> Thrive in a hybrid model with floating hours designed to fit your personality and lifestyle, paired with competitive rewards and performance-based incentives.<br><strong>• Impact Beyond Metrics</strong>: Be part of something bigger by driving transformative growth for clients and shaping the future of performance marketing.<br><strong>• Continuous Learning Ecosystem:</strong> Immerse yourself in a culture of innovation with access to cutting-edge tools, industry certifications, and workshops to stay ahead of trends.<br><strong>• Accelerated Career Growth:</strong> Unlock unparalleled opportunities for advancement through mentorship, leadership pathways, and a commitment to nurturing talent.<br><strong>• Collaborate with Visionaries:</strong> Join a team of brilliant minds where creativity and data-driven strategies intersect—your ideas will fuel our collective success.</p>

<p><br></p><p>This is a freelance role for a Tendem project. As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps for iOS, Android, or both, using native or cross-platform frameworks.</p><p>Key Responsibilities</p><ul><li>Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).</li><li>Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).</li><li>Integrate native device features (camera, push notifications, location, storage, biometrics).</li><li>Connect apps to backend APIs, handle offline state, caching, and synchronization.</li><li>Implement monetization features where required (in-app purchases, ads, subscriptions).</li><li>Review, debug, optimize, and refactor mobile application code to improve correctness, performance, battery efficiency, and maintainability.</li><li>Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).</li></ul><p>Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android. We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and build production-ready mobile applications. Strong attention to detail, performance awareness, and the ability to work independently are essential.</p><p>Technical Skills (Essential)</p><ul><li>Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).</li><li>Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.</li><li>Experience integrating REST APIs, handling async data, and managing local storage.</li><li>Familiarity with native device APIs (notifications, camera, location, storage, biometrics).</li><li>Experience with mobile build tools, code signing, and submission to App Store / Google Play.</li><li>Experience implementing in-app purchases, ads, or subscriptions is a plus.</li><li>Familiarity with backend services such as Firebase, Supabase, or similar is a plus.</li></ul><p>Additional requirements</p><ul><li>Strong attention to detail and commitment to performance, stability, and platform polish.</li><li>Self-directed work ethic with the ability to ship complete mobile features independently.</li><li>Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).</li><li>English proficiency: Upper-intermediate (B2) or above (required)</li></ul><p>For this project, tasks are estimated to require around 10 20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p><p>On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p><p>Why this freelance opportunity might be a great fit for you?</p><ul><li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>At least 3 years of relevant experience in mobile app development (required).</p><p>Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>BUSINESS INTRODUCTION</strong><br>Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br><strong>JOB TITLE</strong><br>Quality Associate Manager - Fruits &amp; Vegetables | MAF Retail | Head Office Egypt<br><strong>ROLE SUMMARY</strong><br>The Quality Associate Manager – Fruits &amp; Vegetables is responsible for ensuring the quality, safety, and regulatory compliance of F&amp;V products across stores, warehouses, suppliers, and Private Label activities. The role oversees quality inspections, laboratory analysis, supplier audits, customer complaints, recalls, and corrective action plans to maintain consistent F&amp;V standards. It also ensures effective coordination with internal teams, and suppliers.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Follow up on Quality processes associated with the development, sourcing and monitoring of Fresh Fruits &amp; Vegetables (F&amp;V) products, including lab analysis, quality inspections, audits, shelf-life monitoring and customer complaints.</li><li>Support Private Label F&amp;V development by revising technical documents related to Private Label development in MAF operating countries and ensure compliance with Carrefour quality policy, F&amp;V specifications and local regulations.</li><li>Maintain good communication with other Quality teams in the stores, F&amp;V operations, suppliers and local authorities to guarantee the professional image of the department and ensure consistent F&amp;V quality standards.</li><li>Maintain good communication with quality service providers and laboratories to guarantee the professional image of the company and ensure timely completion and follow-up of F&amp;V quality analyses.</li><li>Manage customer complaints, product recalls and quality investigations related to F&amp;V products at store and warehouse level, including root-cause analysis and follow-up of corrective actions.</li><li>Follow up on F&amp;V product specifications and quality requirements, including freshness, appearance, maturity, size, defects, packaging, storage conditions and shelf-life requirements, where applicable.</li><li>Follow up on F&amp;V supplier audit schedules, audit reports and corrective action plans, ensuring timely closure of identified quality non-conformities.</li><li>Manage all the communications with service providers and evaluate their performance</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s Degree in agriculture or Science</li><li>5-7 years of experience in Quality field for Fruits and Vegetables is a must</li><li>ISO 22000 , HACCP, IFS, BRCGS, global gap are preferred</li><li>Experience in import and export</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div>

<p><strong>Role Purpose</strong></p><p>Own the full accounting cycle of a real estate developer selling on multi-year installment plans: project cost accounting, revenue recognition, receivables and collections control, tax compliance, and monthly reporting to management. This role is accountable for protecting cash, not only for closing books.</p><p><strong>Key Responsibilities</strong></p><p><em>Financial Reporting &amp; Close</em></p><ul><li><p>Own the monthly, quarterly, and annual close and deliver management reporting packs within agreed deadlines.</p></li><li><p>Prepare financial statements in line with Egyptian Accounting Standards / IFRS and manage the external audit process end to end.</p></li></ul><p><em>Project &amp; Cost Accounting</em></p><ul><li><p>Maintain project work-in-progress accounts, capitalize development costs correctly, and track actual vs. budgeted cost per unit and per phase.</p></li><li><p>Prepare cost-to-complete analyses and flag budget overruns to management with root causes.</p></li><li><p>Review contractor invoices, retentions, advance payment recovery, and subcontractor settlements.</p></li></ul><p><em>Revenue &amp; Receivables</em></p><ul><li><p>Apply the correct revenue recognition treatment for units sold off-plan on installment terms, including deferred revenue and the financing component of long-term receivables.</p></li><li><p>Maintain a complete customer contract ledger: contract value, down payment, installment schedule, amounts due, amounts collected, and arrears aging.</p></li><li><p>Produce a monthly collections and arrears report with exposure by unit and by customer.</p></li></ul><p><em>Collections Control &amp; Governance</em></p><ul><li><p>Act as the independent control point over collections. Collections activity is verified and reported by Finance, not by Sales.</p></li><li><p>Enforce receipt, deposit, and reconciliation procedures for all customer payments and post-dated instruments; ensure no payment instrument is held outside the documented custody process.</p></li><li><p>Escalate defaulting contracts to management with the contractual position clearly stated.</p></li></ul><p><em>Treasury &amp; Cash Flow</em></p><ul><li><p>Prepare rolling cash flow forecasts (weekly and monthly) covering construction payments, collections, tax obligations, and financing.</p></li><li><p>Manage bank relationships, facility drawdowns, and reconciliations.</p></li></ul><p><em>Tax &amp; Statutory Compliance</em></p><ul><li><p>Manage all filings and deadlines: corporate income tax, VAT/schedule tax where applicable, withholding tax, stamp tax, payroll tax, and social insurance.</p></li><li><p>Ensure full compliance with the Egyptian Tax Authority e-invoicing and e-receipt systems.</p></li><li><p>Handle tax inspections and maintain the supporting documentation file.</p></li></ul><p><em>Controls &amp; Team</em></p><ul><li><p>Design and enforce approval matrices, segregation of duties, and documented finance procedures.</p></li><li><p>Lead and develop the accounting team; set performance expectations and review output quality.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Commerce – Accounting.</p></li><li><p>6–10 years of accounting experience, including a minimum of 3 years in real estate development, contracting, or construction. <strong>This is a mandatory requirement.</strong></p></li><li><p>Practical experience with installment sales, customer contract ledgers, and collections/arrears reporting.</p></li><li><p>Solid working knowledge of Egyptian tax law, e-invoicing, and statutory filing requirements.</p></li><li><p>Advanced Excel (financial modeling, large data sets); hands-on ERP experience.</p></li><li><p>Strong command of Arabic; good written and spoken English.</p></li><li><p>Resident in, or willing to commute daily to, 10th of Ramadan City / East Cairo / Sharqia.</p></li></ul><p><strong>Preferred</strong></p><ul><li><p>CMA, IFRS Diploma, or ESAA.</p></li><li><p>Experience building a finance function rather than inheriting one.</p></li><li><p>Familiarity with GAFI and companies-law filing requirements.</p></li></ul><p></p>

<p><strong>About WundrX</strong></p><p>WundrX is a growth-focused marketing agency helping businesses build stronger brands and achieve measurable growth through integrated marketing, communication, digital, and media solutions.</p><h3></h3><p><strong>Job Summary</strong></p><p>We are looking for a driven <strong>Business Developer</strong> to join our team and help expand our client portfolio. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, understanding business needs, and converting prospects into long-term clients.</p><h3></h3><p><strong>Key Responsibilities</strong></p><ul><li><p>Identify and research potential clients within the target market.</p></li><li><p>Initiate contact with potential clients through various channels, including cold calling, LinkedIn, email, and networking.</p></li><li><p>Develop and deliver persuasive sales presentations showcasing the agency’s capabilities and solutions.</p></li><li><p>Negotiate contracts and pricing terms with clients.</p></li><li><p>Build and maintain strong relationships with existing clients to drive repeat business and referrals.</p></li><li><p>Understand clients’ marketing objectives, challenges, and target audiences.</p></li><li><p>Tailor marketing solutions to meet clients’ specific needs and business goals.</p></li><li><p>Support in preparing comprehensive proposals outlining marketing strategies, deliverables, and costs.</p></li><li><p>Track the sales pipeline and ensure timely follow-up with prospects and clients.</p></li><li><p>Monitor key performance indicators (KPIs), including sales revenue, conversion rates, and customer satisfaction.</p></li><li><p>Prepare regular sales reports to track progress, identify trends, and support strategic planning.</p></li><li><p>Work closely with internal teams, including Account Managers, to ensure seamless client service.</p></li><li><p>Contribute to a collaborative work environment by sharing best practices and industry insights to improve the sales process.</p></li><li><p>Stay up to date with the latest marketing trends, technologies, and industry developments.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business, Marketing, Communications, or a related field.</p></li><li><p><strong>1–2 years of experience in Business Development or Sales within a marketing agency.</strong></p></li><li><p>A <strong>marketing agency</strong> background is a must.</p></li><li><p>Age does not exceed 30 years.</p></li><li><p>Resident in Cairo.</p></li><li><p>Good reading, writing, and conversational skills in both <strong>English</strong> and <strong>Arabic</strong>.</p></li><li><p>Excellent communication, negotiation, and interpersonal skills.</p></li><li><p>Strong presentation skills.</p></li><li><p>Strong communication and interpersonal skills to effectively communicate with clients, colleagues, and prospects.</p></li><li><p>Excellent negotiation and persuasion abilities, with a focus on negotiating contracts, closing deals, and convincing clients of the value of our services.</p></li><li><p>Proven track record in sales and customer relationship management.</p></li><li><p>Ability to work independently and as part of a team.</p></li></ul><p></p><p><strong>Why Join Us?</strong></p><p><strong>• Work-Life Harmony:</strong> Thrive in a hybrid model with floating hours designed to fit your personality and lifestyle, paired with competitive rewards and performance-based incentives.<br><strong>• Impact Beyond Metrics</strong>: Be part of something bigger by driving transformative growth for clients and shaping the future of performance marketing.<br><strong>• Continuous Learning Ecosystem:</strong> Immerse yourself in a culture of innovation with access to cutting-edge tools, industry certifications, and workshops to stay ahead of trends.<br><strong>• Accelerated Career Growth:</strong> Unlock unparalleled opportunities for advancement through mentorship, leadership pathways, and a commitment to nurturing talent.<br><strong>• Collaborate with Visionaries:</strong> Join a team of brilliant minds where creativity and data-driven strategies intersect—your ideas will fuel our collective success.</p>

<p>We are seeking an experienced Senior Linux &amp; Database Infrastructure Engineer to drive the reliability, scalability, and performance of our mission-critical, large-scale telecom environment. In this high-impact role, you will transition from routine operational maintenance to architecting, optimizing, and managing high-availability database clusters, containerized environments, cloud virtualization, and enterprise Linux platforms.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>1. Database Administration &amp; Optimization</p><ul><li>Architect, deploy, and maintain high-availability relational database infrastructure (Oracle, PostgreSQL, GaussDB, or MySQL) in active-active/active-standby configurations.</li><li>Perform advanced database tuning, query optimization, indexing strategies, table partitioning, and capacity planning.</li><li>Manage complex database backups, point-in-time recovery (PITR), disaster recovery (DR) drills, and multi-terabyte data migration projects under tight SLAs.</li></ul><p>2. Cloud &amp; Container Orchestration (OpenStack &amp; Kubernetes)</p><ul><li>Administer, scale, and troubleshoot enterprise OpenStack environments (compute nodes, Glance, Nova, Neutron networking, and Cinder storage).</li><li>Manage, configure, and operate production-grade Kubernetes clusters and Docker container environments for microservice deployments.</li><li>Oversee container networking (CNI), storage interfaces (CSI), ingress controllers, and service meshes across hybrid infrastructure.</li></ul><p>3. Enterprise Linux &amp; Infrastructure Operations</p><ul><li>Serve as the senior administrator for enterprise Linux platforms (RHEL, CentOS, Ubuntu Enterprise), including deep kernel parameter tuning, LVM management, and storage/SAN integration.</li><li>Perform L2/L3 incident handling, advanced system troubleshooting, and deep-dive Root Cause Analysis (RCA) for platform outages.</li><li>Automate infrastructure provisioning, configuration management, and patching using Ansible, Terraform, Python, and Shell scripting.</li></ul><p>4. Advanced Networking &amp; Security Integration</p><ul><li>Configure and troubleshoot complex Linux networking stacks, including routing tables, VLAN tagging, bonding, iptables/firewalls, and Open vSwitch (OVS).</li><li>Manage system-level network security, SSL/TLS certificate lifecycles, SSH hardening, and user access management (IAM/SUDO policies).</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications</h2><p>Education: Bachelor's degree in Computer Science, Telecommunications Engineering, Information Systems, or a related technical field.</p><p>Experience: 5+ years of hands-on professional experience in Enterprise Systems Administration, Database Administration, and Infrastructure Engineering within large-scale production environments (Telecom experience preferred).</p><h2>Technical Expertise</h2><p>Advanced Linux Administration: Deep expertise in Linux CLI, systemd, kernel optimization, memory management, storage subsystems (SAN/NAS/NFS), and storage management.</p><p>Database Administration &amp; SQL: Mastery in relational database management systems (RDBMS), SQL execution plan analysis, high availability (RAC/Data Guard/Replication), schema partitioning, and automated backup strategies.</p><p>Cloud &amp; Virtualization: Strong hands-on experience managing OpenStack tenants/infrastructure and core virtualized components.</p><p>Container Orchestration: Direct experience building and managing Docker containers and production Kubernetes clusters.</p><p>Enterprise Networking: Solid grasp of TCP/IP, OSI layers, DNS, routing protocols, NAT/CGNAT, firewalls, and network troubleshooting utilities (netstat, ss, tcpdump).</p><p>Automation &amp; IaC: Proficiency in Shell scripting, Python, and configuration management tools (e.g., Ansible).</p><h2>Preferred Certifications (Highly Regarded)</h2><ul><li>Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD)</li><li>Red Hat Certified Engineer (RHCE) or Red Hat Certified Architect (RHCA)</li><li>Oracle Certified Professional (OCP) or equivalent RDBMS certification</li><li>Certified OpenStack Administrator (COA)</li><li>Cisco Certified Network Associate (CCNA) / Professional (CCNP)</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Senior Linux &amp; Database Infrastructure Engineer&nbsp;</strong></p><br><br> <p><strong>Location:</strong> Cairo, Egypt <strong>Experience Level:</strong> 5+ Years</p><br><br> <p><strong>About the Role</strong></p><br><br> <p>We are seeking an experienced Senior Linux &amp; Database Infrastructure Engineer to drive the reliability, scalability, and performance of our mission-critical, large-scale telecom environment. In this high-impact role, you will transition from routine operational maintenance to architecting, optimizing, and managing high-availability database clusters, containerized environments, cloud virtualization, and enterprise Linux platforms.</p><br><br> <p><strong>Key Responsibilities</strong></p><br><br> <p><strong>1. Database Administration &amp; Optimization</strong></p><br><br> <ul> <li>Architect, deploy, and maintain high-availability relational database infrastructure (Oracle, PostgreSQL, GaussDB, or MySQL) in active-active/active-standby configurations.</li> <li>Perform advanced database tuning, query optimization, indexing strategies, table partitioning, and capacity planning.</li> <li>Manage complex database backups, point-in-time recovery (PITR), disaster recovery (DR) drills, and multi-terabyte data migration projects under tight SLAs.</li> </ul> <p><strong>2. Cloud &amp; Container Orchestration (OpenStack &amp; Kubernetes)</strong></p><br><br> <ul> <li>Administer, scale, and troubleshoot enterprise OpenStack environments (compute nodes, Glance, Nova, Neutron networking, and Cinder storage).</li> <li>Manage, configure, and operate production-grade Kubernetes clusters and Docker container environments for microservice deployments.</li> <li>Oversee container networking (CNI), storage interfaces (CSI), ingress controllers, and service meshes across hybrid infrastructure.</li> </ul> <p><strong>3. Enterprise Linux &amp; Infrastructure Operations</strong></p><br><br> <ul> <li>Serve as the senior administrator for enterprise Linux platforms (RHEL, CentOS, Ubuntu Enterprise), including deep kernel parameter tuning, LVM management, and storage/SAN integration.</li> <li>Perform L2/L3 incident handling, advanced system troubleshooting, and deep-dive Root Cause Analysis (RCA) for platform outages.</li> <li>Automate infrastructure provisioning, configuration management, and patching using Ansible, Terraform, Python, and Shell scripting.</li> </ul> <p><strong>4. Advanced Networking &amp; Security Integration</strong></p><br><br> <ul> <li>Configure and troubleshoot complex Linux networking stacks, including routing tables, VLAN tagging, bonding, iptables/firewalls, and Open vSwitch (OVS).</li> <li>Manage system-level network security, SSL/TLS certificate lifecycles, SSH hardening, and user access management (IAM/SUDO policies).</li> </ul> <p><strong>Required Qualifications</strong></p><br><br> <p><strong> Education: </strong>Bachelor's degree in Computer Science, Telecommunications Engineering, Information Systems, or a related technical field.</p><br><br> <p><strong> Experience: </strong>5+ years of hands-on professional experience in Enterprise Systems Administration, Database Administration, and Infrastructure Engineering within large-scale production environments (Telecom experience preferred).</p><br><br> <p><strong>Technical Expertise</strong></p><br><br> <ul> <li>Advanced Linux Administration: Deep expertise in Linux CLI, systemd, kernel optimization, memory management, storage subsystems (SAN/NAS/NFS), and storage management.</li> <li>Database Administration &amp; SQL: Mastery in relational database management systems (RDBMS), SQL execution plan analysis, high availability (RAC/Data Guard/Replication), schema partitioning, and automated backup strategies.</li> <li>Cloud &amp; Virtualization: Strong hands-on experience managing OpenStack tenants/infrastructure and core virtualized components.</li> <li>Container Orchestration: Direct experience building and managing Docker containers and production Kubernetes clusters.</li> <li>Enterprise Networking: Solid grasp of TCP/IP, OSI layers, DNS, routing protocols, NAT/CGNAT, firewalls, and network troubleshooting utilities (netstat, ss, tcpdump).</li> <li>Automation &amp; IaC: Proficiency in Shell scripting, Python, and configuration management tools (e.g., Ansible).</li> </ul> <p><strong>Preferred </strong></p><br><br> <p><strong>Certifications (Highly Regarded):</strong></p><br><br> <ul> <li>Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD)</li> <li>Red Hat Certified Engineer (RHCE) or Red Hat Certified Architect (RHCA)</li> <li>Oracle Certified Professional (OCP) or equivalent RDBMS certification</li> <li>Certified OpenStack Administrator (COA)</li> <li>Cisco Certified Network Associate (CCNA) / Professional (CCNP)</li> </ul><br> </div>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Job summary</h4> <p>An agile, experienced team. You get to work in a flex open space, with a scrum master to help guide the process and a product owner to represent the business’ needs.</p> <h4>Job requirements</h4> <ul> <li>Creating prototypes, designing and building modules and solutions in iterative agile cycles</li> <li>Estimating user and technical stories, designing and developing code, writing and executing unit and integration tests, and supporting testing of deliverables</li> <li>Performing peer reviews, collaborating with architects and other developers to produce “just enough” design</li> <li>Providing software-related operations support</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Job qualifications</h4> <ul> <li>Self motivation and can-do attitude</li> <li>Pleasant communication skills</li> <li>Two to five years of work experience in agile and lean programming and development of software systems</li> <li>Strong knowledge of software architecture principles</li> <li>Experience working in cloud-native environments</li> <li>Micro-services architectures and APIs</li> <li>Practice CI/CD methodologies and tools</li> <li>Accurate backlog item estimation</li> <li>Unit, integration, smoke and static code analysis testing</li> <li>Professional experience and knowledge of the telecommunications industry</li> <li>RedHat OpenShift certified or experience</li> <li>Certified Scrum Developer (CSD)</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<p>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project ( https://tendem.ai/ ) and build native and cross-platform mobile applications for real-world use cases. In this role, you'll apply your mobile engineering expertise to build stable, performant, and user-friendly applications for iOS and Android. This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.</p><p><strong>What We Do</strong></p><p>The Mindrift platform connects specialists with innovative technology projects. Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.</p><p><strong>About the Role</strong></p><p>This is a freelance role for a Tendem project. As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps for iOS, Android, or both, using native or cross-platform frameworks.</p><p><strong>Key Responsibilities</strong></p><ul><li>Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).</li><li>Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).</li><li>Integrate native device features (camera, push notifications, location, storage, biometrics).</li><li>Connect apps to backend APIs, handle offline state, caching, and synchronization.</li><li>Implement monetization features where required (in-app purchases, ads, subscriptions).</li><li>Review, debug, optimize, and refactor mobile application code to improve correctness, performance, battery efficiency, and maintainability.</li><li>Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).</li></ul><p><strong>Desired Candidate Profile</strong></p><p>At least 3 years of relevant experience in mobile app development (required).</p><p>Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.</p><p>Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android. We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and build production-ready mobile applications. Strong attention to detail, performance awareness, and the ability to work independently are essential.</p><p><strong>Technical Skills (Essential)</strong></p><ul><li>Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).</li><li>Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.</li><li>Experience integrating REST APIs, handling async data, and managing local storage.</li><li>Familiarity with native device APIs (notifications, camera, location, storage, biometrics).</li><li>Experience with mobile build tools, code signing, and submission to App Store / Google Play.</li><li>Experience implementing in-app purchases, ads, or subscriptions is a plus.</li><li>Familiarity with backend services such as Firebase, Supabase, or similar is a plus.</li></ul><p><strong>Additional requirements</strong></p><ul><li>Strong attention to detail and commitment to performance, stability, and platform polish.</li><li>Self-directed work ethic with the ability to ship complete mobile features independently.</li><li>Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).</li><li>English proficiency: Upper-intermediate (B2) or above (required)</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Introduction <br> <p>A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.</p><br><br> <br> <br> Your role and responsibilities <br> <p>As an Application Developer with expertise in Front End, you will translate visual and interactive designs into functional web and mobile applications. You will utilize responsive design and development techniques to create prototypes and perform hands-on coding for the application user interface.</p><br><br><p>Your primary responsibilities will include:</p><br><br><p>* <strong>Develop Application User Interface:</strong> Leverage technologies such as CSS3, HTML5, PHP, JavaScript, and associated frameworks to create functional and interactive application interfaces. This involves using responsive design and development techniques to ensure seamless user experiences across various devices and platforms.</p><br><br><p>* <strong>Create Prototypes:</strong> Use hands-on coding skills to develop prototypes that meet design requirements and specifications, incorporating technologies like AJAX, JSON, jQuery, and Dojo.</p><br><br><p>* <strong>Implement Responsive Design:</strong> Apply responsive design techniques to ensure that applications adapt to different screen sizes, devices, and orientations, providing an optimal user experience.</p><br><br><p>* <strong>Utilize APIs and Frameworks:</strong> Integrate various APIs and frameworks to enhance application functionality and performance, staying up-to-date with industry trends and best practices.</p><br><br><p>* <strong>Perform Hands-on Coding:</strong> Write clean, efficient, and well-documented code that meets project requirements, using programming languages like JavaScript and PHP.</p><br><br> <br> <br> Required education <br> Bachelor's Degree <br> <br> Required technical and professional expertise <br> <p>* <strong>Exposure to Front-End Development:</strong> Familiarity with translating visual and interactive designs into functional web and mobile applications using responsive design and development techniques.</p><br><br><p>* <strong>Hands-on Coding Experience:</strong> Experience working with programming languages such as JavaScript, PHP, and associated frameworks to create functional and interactive application interfaces.</p><br><br><p>* <strong>Knowledge of Web Technologies:</strong> Understanding of technologies like CSS3, HTML5, AJAX, JSON, jQuery, and Dojo, and their application in front-end development.</p><br><br><p>* <strong>Experience with Responsive Design:</strong> Exposure to applying responsive design techniques to ensure seamless user experiences across various devices and platforms.</p><br><br><p>* <strong>Familiarity with APIs and Frameworks:</strong> Basic understanding of integrating various APIs and frameworks to enhance application functionality and performance.</p><br><br> <br> <br> Preferred technical and professional experience <br> <p>* <strong>Familiarity with Dojo Toolkit:</strong> Exposure to using Dojo for creating functional and interactive application interfaces, enhancing application functionality and performance.</p><br><br><p>* <strong>Knowledge of JSON Data:</strong> Understanding of JSON data interchange format and its application in front-end development, including data exchange and storage.</p><br><br><p>* <strong>Experience with jQuery Library:</strong> Exposure to using jQuery for simplifying JavaScript programming, handling events, and creating interactive web pages.</p><br><br> <br> <br> <br> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Data Developer to design, develop, and optimize enterprise data platforms, data warehouses, analytics solutions, and business intelligence applications. The ideal candidate will have expertise in data engineering, database development, reporting, cloud data platforms, and AI-enabled analytics to support enterprise decision-making and digital transformation initiatives.</p><p>Key Responsibilities</p><ul><li>Design, develop, and maintain scalable data pipelines and enterprise data solutions.</li><li>Build and optimize data warehouses, data marts, and analytical data models.</li><li>Develop interactive dashboards, reports, and visualizations for business stakeholders.</li><li>Design, optimize, and maintain relational and cloud-based databases.</li><li>Develop SQL queries, stored procedures, and database objects for high-performance data processing.</li><li>Implement ETL/ELT processes and data integration workflows.</li><li>Collaborate with business analysts, data engineers, architects, and application teams to deliver data-driven solutions.</li><li>Ensure data quality, security, governance, and performance across enterprise platforms.</li><li>Troubleshoot and optimize database performance and reporting solutions.</li><li>Prepare technical documentation and follow enterprise data management best practices.</li></ul><p>Must-Have Skills</p><ul><li>Experience with Snowflake or comparable cloud data warehouse platforms.</li><li>Experience with Power BI OR Tableau for business intelligence and data visualization.</li><li>Strong experience with PostgreSQL OR Microsoft SQL Server .</li><li>Experience with Redis or comparable in-memory caching technologies.</li><li>Experience with Dataiku DSS OR Vertex AI for advanced analytics, AI, and data science workflows.</li><li>Strong knowledge of SQL , database design, and query optimization.</li><li>Experience developing ETL/ELT pipelines and enterprise data integration solutions.</li><li>Strong understanding of data modeling, data warehousing, and analytics concepts.</li></ul><p>Good to Have</p><ul><li>Experience with Azure Synapse OR Google BigQuery OR Amazon Redshift .</li><li>Experience with Databricks OR Apache Spark .</li><li>Experience with Apache Airflow OR Azure Data Factory OR dbt .</li><li>Knowledge of Python for data engineering and automation.</li><li>Experience with Git , CI/CD pipelines, and DevOps practices.</li><li>Understanding of data governance, metadata management, and data quality frameworks.</li><li>Experience with cloud platforms such as Microsoft Azure , AWS , or Google Cloud Platform (GCP) .</li></ul><p>Qualifications</p><ul><li>Bachelor's or Master's degree in Computer Science, Information Technology, Data Engineering, Data Science, Software Engineering, or a related field.</li><li>3 12+ years of experience in data engineering, database development, business intelligence, or enterprise data platform development.</li></ul><p>Preferred Skills</p><ul><li>Experience designing enterprise data warehouse and analytics architectures.</li><li>Experience delivering cloud-based data modernization and digital transformation projects.</li><li>Strong analytical and problem-solving skills.</li><li>Experience working in Agile/Scrum environments.</li><li>Excellent communication, documentation, and stakeholder management skills.</li><li>Ability to optimize data platforms for scalability, reliability, and performance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's or Master's degree in Computer Science, Information Technology, Data Engineering, Data Science, Software Engineering, or a related field.</li><li>3 12+ years of experience in data engineering, database development, business intelligence, or enterprise data platform development.</li><li>Experience designing enterprise data warehouse and analytics architectures.</li><li>Experience delivering cloud-based data modernization and digital transformation projects.</li><li>Strong analytical and problem-solving skills.</li><li>Experience working in Agile/Scrum environments.</li><li>Excellent communication, documentation, and stakeholder management skills.</li><li>Ability to optimize data platforms for scalability, reliability, and performance.</li></ul><p></p></section>

The Position<br><br> JOB DESCRIPTION <br><br>The Operational Risk and Control Specialist post is part of the UNFPA Division for Management Services’ (DMS) Quality Management Unit (QMU). The position is located in UNFPA’s Arab States Regional Office (ASRO), in Cairo, Egypt. The incumbent initially works under the supervision of the Chief, QMU. The position is rotational.<br><br>How You Can Make a Difference<br><br>UNFPA is the lead United Nations agency for delivering a world where every pregnancy is intended, every childbirth is safe, and every young person's potential is fulfilled. The UNFPA Strategic Plan for 2026-2029 articulates the organization’s response to a complex global environment, providing a roadmap for resilience and renewal. It is designed to accelerate the implementation of the Programme of Action of the International Conference on Population and Development (ICPD) and the achievement of the Sustainable Development Goals by 2030. This mandate is pursued through a focus on four interconnected outcomes: ending the unmet need for family planning; ending preventable maternal deaths; ending gender-based violence and harmful practices; and adapting to demographic change through evidence and rights-based policies.<br><br>In a world where fundamental human rights are at risk, we need principled and ethical staff who embody these international norms and standards and will defend them courageously and with full conviction.<br><br>UNFPA is seeking candidates who transform, inspire, and deliver high-impact sustained results, ensuring effective external relations, communications, partnership-building and resource mobilization in a rapidly changing development and funding landscape. We need staff who are transparent, exceptional in how they manage the resources entrusted to them, and who commit to delivering excellence in programme results<br><br>Job Purpose<br><br>The incumbent provides guidance, technical support, and oversight to all business units (BUs) in the region, covering implementing partner management, internal control and fraud risk management. Based on rigorous and continuous data analysis, the incumbent identifies risks, flags and control gaps, addresses these through appropriate mitigating measures, and escalates as needed.<br><br>Guide, advise and coordinate the application of corporate policies in the region, adapt CO approaches, and contribute field perspective to standards, policies, tools Technically support BUs in the region, function as regional knowledge hub and support the RO and BUs in applying policies, effectively using systems and undertaking corrective action as necessary. Build capacity by training, coaching and backstop CO capacities Oversee BUs, monitor and analyse CO performance and identify CO performance and internal control gaps, ensure compliance and corrective action, escalate as needed<br><br>You Would Be Responsible For<br><br>Implementing Partners risk management/ HACT<br><br>The Specialist masters processes, systems and policies for implementing partner risk management or HACT and is the first port of call for all technical questions and policy guidance. The Specialist proactively monitors who detects risks, gaps and weaknesses, devises mitigating measures and ensures compliance. These processes include: Due diligence/ vetting, capacity and risk assessment, monitoring and assurance, and IP fraud risk management.<br><br>Guidance<br><br>Offer consistent guidance to BUs on implementing IP risk and assurance policies, ensuring corporate strategies are adapted to specific local contexts. Assist BUs in selecting the most appropriate operational modalities and instruments for implementing partnerships. Support BUs in the implementation of corporate risk-based IP assessment and assurance activities, facilitating the escalation process for necessary exceptions. Proactively engage at regional inter-agency fora on IP management. Guide BUs on strategic UNCT collaboration on IP management. Advocate for and support BUs in the diligent allocation of resources for the necessary IP risk mitigation and assurance and advance risk sharing efforts. In particular, guide CO on ensuring the cost of IP management is reflected in donor proposals.<br><br>Technical support<br><br>First port of call for technical support to the RO and BUs on IP assurance and risk management, incl. inter-agency processes. Ensure that BUs have updated knowledge on IP management. Support BUs in applying and complying with corporate policies and standards for IP management. Support the implementation by the RO and BUs of optimised corporate systems and tools, including dashboards and checklists. Serves as the hub for knowledge management and learning in the region. Collect and promote best practices in IP mgt and make them available throughout the BUs. Address knowledge, capacity and performance gaps across regions and prioritise based on risk. In consultation with the team, identify capacity gaps at business units and IPs and arrange for appropriate training on policies and best practices Provide or arrange temporary backstopping to BUs in case of capacity constraints. Provide regional quality assurance over all HACT reports in the region (capacity assessments, spot checks, audits and the follow up to recommendations from all three exercises). Facilitate development of appropriate IP due diligence tools for countries in the region taking into consideration feedback from interagency fora, UNCTs and or UN Risk units. <br><br>Management oversight<br><br>Using available data, reports, dashboards and interactions with BUs, monitor and follow up on regional CO compliance, timeliness and completeness. Analyse regional CO compliance and performance and identify gaps for corrective action. Provide regional quality assurance over data and processes. Ensure compliance and performance of BUs for IP assurance and ensure that targets are met. Monitor corrective action for IP mgt by BUs for gaps and ensure technical support is provided as needed. Monitor for, identify, and address CO internal control weaknesses for IP risk management and ensure they are addressed and support is provided as needed. Escalate high risks detected for IP issues to the Chief, QMU and the Regional Director as needed.<br><br>Internal controls and fraud risk management<br><br>The Specialist masters processes, systems and policies for the internal controls and fraud risk management portfolio and is the first port of call for all technical questions and policy guidance. The Specialist proactively monitors to detect risks, gaps and weaknesses, devices mitigating measures and ensures compliance. These processes include: assessment and optimisation of internal controls and the Internal Control Framework (ICF), segregation of duties (SOD), control of system access and user roles, Anti-Fraud and Anti-Money-laundering/Counter Financing for Terrorism (AML/CFT) and integration with enterprise risk management (ERM).<br><br>Guidance and Support<br><br>Provide consistent guidance and solutions to the RO and BUs on the implementation of the ICF, SOD, system access/user roles, AML/CFT policies. Provide technical support, backstopping and capacity building to BUs on ICF, Anti-Fraud and AML training as needed. Support BUs to implement segregation of duties in the corporate ERP and ensure access roles are assigned in line with the ICF and the guidance on SOD. Support CO’s fraud risk assessments in conjunction with ERM colleagues.<br><br>Management oversight<br><br>Using available data, reports and dashboards monitor regional CO compliance, timeliness and completeness. Analyse and identify gaps and raise to the RO for CO corrective action on performance gaps in the application of the ICF, including assignment of user roles, anti-fraud and AML policies. Ensure BUs take corrective actions. Ensure system user roles are aligned with the ICF policies and guidance. Promptly escalate significant internal control weaknesses to the Chief, QMU, and the Regional Director, and coordinate corrective actions with HQ business owners in human resources, procurement, finance, information technology and others as required.<br><br>Education<br><br>Qualifications and Experience: <br><br>Advanced university degree in any of the following disciplines: Public Administration, Business Administration, Risk Management, Audit, Management or other related field.<br><br>Knowledge And Experience<br><br>A minimum of 5 years of professional experience in public administration, risk management, audit or other related areas, ideally in an international organisation. Excellent interpersonal, communication, and persuasion skills. Proven ability to build and sustain effective working relationships and to command attention to urgent tasks. Experience in drafting guidance and procedures and ability to make clear, compelling oral and written presentations Initiative and sound judgment Strong data, analytical and conceptual abilities Proficiency in current office software applications and corporate IT systems. Dedication to the principles of the United Nations Previous experience in the UN and knowledge of UN internal control, risk management and implementing partner procedures is advantageous. Previous experience in field operations is advantageous.<br><br>Languages<br><br>Fluency in English is required; working knowledge of Arabic is desirable.<br><br>Values<br><br>Required Competencies: <br><br>Exemplifying integrity, Demonstrating commitment to UNFPA and the UN system, Embracing cultural diversity, Embracing change<br><br>Core Competencies<br><br>Achieving results,Being accountable,Developing and applying professional expertise/business acumen,Thinking analytically and strategically,Working in teams/managing ourselves and our relationships,Communicating for impact<br><br>Functional Competencies<br><br>Managing the organization’s financial resources Providing procurement services Ensuring facilities and assets management<br><br>Compensation And Benefits<br><br>This position offers an attractive remuneration package including a competitive net salary plus health insurance and other benefits as applicable.<br><br>UNFPA Work Environment<br><br>UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click here to learn more.<br><br>Disclaimer<br><br>Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements.<br><br>UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts.<br><br>Applicants for positions in the international Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.

The Position<br><br> JOB DESCRIPTION <br><br>The Operational Risk and Control Specialist post is part of the UNFPA Division for Management Services’ (DMS) Quality Management Unit (QMU). The position is located in UNFPA’s Arab States Regional Office (ASRO), in Cairo, Egypt. The incumbent initially works under the supervision of the Chief, QMU. The position is rotational.<br><br>How You Can Make a Difference<br><br>UNFPA is the lead United Nations agency for delivering a world where every pregnancy is intended, every childbirth is safe, and every young person's potential is fulfilled. The UNFPA Strategic Plan for 2026-2029 articulates the organization’s response to a complex global environment, providing a roadmap for resilience and renewal. It is designed to accelerate the implementation of the Programme of Action of the International Conference on Population and Development (ICPD) and the achievement of the Sustainable Development Goals by 2030. This mandate is pursued through a focus on four interconnected outcomes: ending the unmet need for family planning; ending preventable maternal deaths; ending gender-based violence and harmful practices; and adapting to demographic change through evidence and rights-based policies.<br><br>In a world where fundamental human rights are at risk, we need principled and ethical staff who embody these international norms and standards and will defend them courageously and with full conviction.<br><br>UNFPA is seeking candidates who transform, inspire, and deliver high-impact sustained results, ensuring effective external relations, communications, partnership-building and resource mobilization in a rapidly changing development and funding landscape. We need staff who are transparent, exceptional in how they manage the resources entrusted to them, and who commit to delivering excellence in programme results<br><br>Job Purpose<br><br>The incumbent provides guidance, technical support, and oversight to all business units (BUs) in the region, covering implementing partner management, internal control and fraud risk management. Based on rigorous and continuous data analysis, the incumbent identifies risks, flags and control gaps, addresses these through appropriate mitigating measures, and escalates as needed.<br><br>Guide, advise and coordinate the application of corporate policies in the region, adapt CO approaches, and contribute field perspective to standards, policies, tools Technically support BUs in the region, function as regional knowledge hub and support the RO and BUs in applying policies, effectively using systems and undertaking corrective action as necessary. Build capacity by training, coaching and backstop CO capacities Oversee BUs, monitor and analyse CO performance and identify CO performance and internal control gaps, ensure compliance and corrective action, escalate as needed<br><br>You Would Be Responsible For<br><br>Implementing Partners risk management/ HACT<br><br>The Specialist masters processes, systems and policies for implementing partner risk management or HACT and is the first port of call for all technical questions and policy guidance. The Specialist proactively monitors who detects risks, gaps and weaknesses, devises mitigating measures and ensures compliance. These processes include: Due diligence/ vetting, capacity and risk assessment, monitoring and assurance, and IP fraud risk management.<br><br>Guidance<br><br>Offer consistent guidance to BUs on implementing IP risk and assurance policies, ensuring corporate strategies are adapted to specific local contexts. Assist BUs in selecting the most appropriate operational modalities and instruments for implementing partnerships. Support BUs in the implementation of corporate risk-based IP assessment and assurance activities, facilitating the escalation process for necessary exceptions. Proactively engage at regional inter-agency fora on IP management. Guide BUs on strategic UNCT collaboration on IP management. Advocate for and support BUs in the diligent allocation of resources for the necessary IP risk mitigation and assurance and advance risk sharing efforts. In particular, guide CO on ensuring the cost of IP management is reflected in donor proposals.<br><br>Technical support<br><br>First port of call for technical support to the RO and BUs on IP assurance and risk management, incl. inter-agency processes. Ensure that BUs have updated knowledge on IP management. Support BUs in applying and complying with corporate policies and standards for IP management. Support the implementation by the RO and BUs of optimised corporate systems and tools, including dashboards and checklists. Serves as the hub for knowledge management and learning in the region. Collect and promote best practices in IP mgt and make them available throughout the BUs. Address knowledge, capacity and performance gaps across regions and prioritise based on risk. In consultation with the team, identify capacity gaps at business units and IPs and arrange for appropriate training on policies and best practices Provide or arrange temporary backstopping to BUs in case of capacity constraints. Provide regional quality assurance over all HACT reports in the region (capacity assessments, spot checks, audits and the follow up to recommendations from all three exercises). Facilitate development of appropriate IP due diligence tools for countries in the region taking into consideration feedback from interagency fora, UNCTs and or UN Risk units. <br><br>Management oversight<br><br>Using available data, reports, dashboards and interactions with BUs, monitor and follow up on regional CO compliance, timeliness and completeness. Analyse regional CO compliance and performance and identify gaps for corrective action. Provide regional quality assurance over data and processes. Ensure compliance and performance of BUs for IP assurance and ensure that targets are met. Monitor corrective action for IP mgt by BUs for gaps and ensure technical support is provided as needed. Monitor for, identify, and address CO internal control weaknesses for IP risk management and ensure they are addressed and support is provided as needed. Escalate high risks detected for IP issues to the Chief, QMU and the Regional Director as needed.<br><br>Internal controls and fraud risk management<br><br>The Specialist masters processes, systems and policies for the internal controls and fraud risk management portfolio and is the first port of call for all technical questions and policy guidance. The Specialist proactively monitors to detect risks, gaps and weaknesses, devices mitigating measures and ensures compliance. These processes include: assessment and optimisation of internal controls and the Internal Control Framework (ICF), segregation of duties (SOD), control of system access and user roles, Anti-Fraud and Anti-Money-laundering/Counter Financing for Terrorism (AML/CFT) and integration with enterprise risk management (ERM).<br><br>Guidance and Support<br><br>Provide consistent guidance and solutions to the RO and BUs on the implementation of the ICF, SOD, system access/user roles, AML/CFT policies. Provide technical support, backstopping and capacity building to BUs on ICF, Anti-Fraud and AML training as needed. Support BUs to implement segregation of duties in the corporate ERP and ensure access roles are assigned in line with the ICF and the guidance on SOD. Support CO’s fraud risk assessments in conjunction with ERM colleagues.<br><br>Management oversight<br><br>Using available data, reports and dashboards monitor regional CO compliance, timeliness and completeness. Analyse and identify gaps and raise to the RO for CO corrective action on performance gaps in the application of the ICF, including assignment of user roles, anti-fraud and AML policies. Ensure BUs take corrective actions. Ensure system user roles are aligned with the ICF policies and guidance. Promptly escalate significant internal control weaknesses to the Chief, QMU, and the Regional Director, and coordinate corrective actions with HQ business owners in human resources, procurement, finance, information technology and others as required.<br><br>Education<br><br>Qualifications and Experience: <br><br>Advanced university degree in any of the following disciplines: Public Administration, Business Administration, Risk Management, Audit, Management or other related field.<br><br>Knowledge And Experience<br><br>A minimum of 5 years of professional experience in public administration, risk management, audit or other related areas, ideally in an international organisation. Excellent interpersonal, communication, and persuasion skills. Proven ability to build and sustain effective working relationships and to command attention to urgent tasks. Experience in drafting guidance and procedures and ability to make clear, compelling oral and written presentations Initiative and sound judgment Strong data, analytical and conceptual abilities Proficiency in current office software applications and corporate IT systems. Dedication to the principles of the United Nations Previous experience in the UN and knowledge of UN internal control, risk management and implementing partner procedures is advantageous. Previous experience in field operations is advantageous.<br><br>Languages<br><br>Fluency in English is required; working knowledge of Arabic is desirable.<br><br>Values<br><br>Required Competencies: <br><br>Exemplifying integrity, Demonstrating commitment to UNFPA and the UN system, Embracing cultural diversity, Embracing change<br><br>Core Competencies<br><br>Achieving results,Being accountable,Developing and applying professional expertise/business acumen,Thinking analytically and strategically,Working in teams/managing ourselves and our relationships,Communicating for impact<br><br>Functional Competencies<br><br>Managing the organization’s financial resources Providing procurement services Ensuring facilities and assets management<br><br>Compensation And Benefits<br><br>This position offers an attractive remuneration package including a competitive net salary plus health insurance and other benefits as applicable.<br><br>UNFPA Work Environment<br><br>UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click here to learn more.<br><br>Disclaimer<br><br>Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements.<br><br>UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts.<br><br>Applicants for positions in the international Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.

<p>As a Senior Developer at FlairsTech, you will be a hands-on technical leader within the engineering team that builds our AI-powered call-receptionist platform for restaurants. You'll design and build scalable, secure systems across our TypeScript/Next.js frontend, Python services, and AWS infrastructure taking features from technical design through implementation, release, and production monitoring. You'll combine deep technical expertise with strong collaboration skills, setting the engineering bar for the team, mentoring peers, and driving continuous improvement in code quality, architecture, and delivery practices.</p> <h3>What You'll Do</h3> <ul> <li>Hands-On Development &amp; Architecture - Design, build, and maintain features across our TypeScript/Next.js frontend, Python services, and AWS infrastructure (Lambda, ECS, API Gateway, CloudWatch, etc.)</li> <li>Own the technical design for complex features and projects, from proposal through implementation and production monitoring</li> <li>Write clean, well-tested, maintainable code and set the technical bar for the team</li> </ul> <h3>Code Quality &amp; Engineering Standards</h3> <ul> <li>Lead code-review practices and enforce automated testing (unit, integration, e2e)</li> <li>Uphold SOC 2 requirements in day-to-day engineering work</li> <li>Identify and address technical debt, performance bottlenecks, and scalability risks before they become production issues</li> </ul> <h3>Internal Operational Systems</h3> <ul> <li>Build and maintain the tooling and integrations that power customer support, billing, onboarding, and account-management workflows (e.g., Intercom, Stripe, subscription management, usage metering)</li> <li>Partner with Support and Finance leads to translate process pain points into elegant, automated solutions, instrument KPIs (CSAT, first-reply time, invoice accuracy), and iterate for continuous improvement</li> </ul> <h3>Operational Excellence &amp; DevOps</h3> <ul> <li>Improve CI/CD pipelines and observability dashboards (Sentry, CloudWatch); participate in on-call rotation to help maintain 99.9% uptime</li> <li>Drive performance, cost-optimization, and security hardening across services</li> </ul> <h3>Mentorship &amp; Collaboration</h3> <ul> <li>Mentor and pair with other engineers, giving actionable code-review feedback and helping onboard new teammates technically</li> <li>Collaborate closely with the Dev Manager and Product on roadmap planning, providing technical input, effort estimates, and architectural tradeoffs</li> <li>Foster a culture of ownership and continuous learning by example</li> </ul> <h3>Bonus Points For</h3> <ul> <li>Experience with AI products, speech technology, or voice agents</li> <li>Prior involvement in SOC 2, PCI-DSS, or other compliance initiatives</li> <li>DevOps chops (Terraform, Kubernetes, GitHub Actions) and performance-tuning expertise</li> <li>Familiarity with observability stacks (OpenTelemetry, Datadog) and cost-optimization strategies</li> </ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Technical Depth:</strong> 5+ years of professional software engineering experience, with hands-on expertise in modern web stacks (TypeScript/React/Next.js), Python backend services, cloud architecture (AWS), and microservices</p> <p><strong>Architecture &amp; Design:</strong> Proven ability to independently design and deliver complex, scalable systems end-to-end, and make sound technical tradeoffs</p> <p><strong>Process Fluency:</strong> Comfortable operating within agile/Scrum or Kanban frameworks, contributing to sprint planning and backlog grooming</p> <p><strong>Operational Systems Fluency:</strong> Experience automating support, billing, or similar back-office workflows via SaaS integrations and custom tooling</p> <p><strong>Communication Skills:</strong> Ability to translate complex technical concepts for non-technical teammates and stakeholders</p> <p><strong>Analytical &amp; Strategic Thinking:</strong> Data-driven approach to prioritization and continuous improvement</p> <p><strong>Mentorship &amp; Empathy:</strong> Passion for coaching engineers, giving actionable feedback, and contributing to an inclusive, high-trust team</p> <p><strong>Adaptability:</strong> Comfort navigating ambiguity and changing priorities inherent to a high-growth startup</p>

<p>About the Role As a Senior Developer at FlairsTech, you will be a hands-on technical leader within the engineering team that builds our AI-powered call-receptionist platform for restaurants. You'll design and build scalable, secure systems across our TypeScript/Next.js frontend, Python services, and AWS infrastructure taking features from technical design through implementation, release, and production monitoring. You'll combine deep technical expertise with strong collaboration skills, setting the engineering bar for the team, mentoring peers, and driving continuous improvement in code quality, architecture, and delivery practices. What You'll Do Hands-On Development &amp; Architecture - Design, build, and maintain features across our TypeScript/Next.js frontend, Python services, and AWS infrastructure (Lambda, ECS, API Gateway, CloudWatch, etc.) - Own the technical design for complex features and projects, from proposal through implementation and production monitoring - Write clean, well-tested, maintainable code and set the technical bar for the team Code Quality &amp; Engineering Standards - Lead code-review practices and enforce automated testing (unit, integration, e2e) - Uphold SOC 2 requirements in day-to-day engineering work - Identify and address technical debt, performance bottlenecks, and scalability risks before they become production issues Internal Operational Systems - Build and maintain the tooling and integrations that power customer support, billing, onboarding, and account-management workflows (e.g., Intercom, Stripe, subscription management, usage metering) - Partner with Support and Finance leads to translate process pain points into elegant, automated solutions, instrument KPIs (CSAT, first-reply time, invoice accuracy), and iterate for continuous improvement Operational Excellence &amp; DevOps - Improve CI/CD pipelines and observability dashboards (Sentry, CloudWatch); participate in on-call rotation to help maintain 99.9% uptime - Drive performance, cost-optimization, and security hardening across services Mentorship &amp; Collaboration - Mentor and pair with other engineers, giving actionable code-review feedback and helping onboard new teammates technically - Collaborate closely with the Dev Manager and Product on roadmap planning, providing technical input, effort estimates, and architectural tradeoffs - Foster a culture of ownership and continuous learning by example Bonus Points For - Experience with AI products, speech technology, or voice agents - Prior involvement in SOC 2, PCI-DSS, or other compliance initiatives - DevOps chops (Terraform, Kubernetes, GitHub Actions) and performance-tuning expertise - Familiarity with observability stacks (OpenTelemetry, Datadog) and cost-optimization strategies</p><p><strong>Desired Candidate Profile</strong></p><p>What You Bring - Technical Depth: 5+ years of professional software engineering experience, with hands-on expertise in modern web stacks (TypeScript/React/Next.js), Python backend services, cloud architecture (AWS), and microservices - Architecture &amp; Design: Proven ability to independently design and deliver complex, scalable systems end-to-end, and make sound technical tradeoffs - Process Fluency: Comfortable operating within agile/Scrum or Kanban frameworks, contributing to sprint planning and backlog grooming - Operational Systems Fluency: Experience automating support, billing, or similar back-office workflows via SaaS integrations and custom tooling - Communication Skills: Ability to translate complex technical concepts for non-technical teammates and stakeholders - Analytical &amp; Strategic Thinking: Data-driven approach to prioritization and continuous improvement - Mentorship &amp; Empathy: Passion for coaching engineers, giving actionable feedback, and contributing to an inclusive, high-trust team - Adaptability: Comfort navigating ambiguity and changing priorities inherent to a high-growth startup</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role<p>As a Senior Developer at FlairsTech, you will be a hands-on technical leader within the engineering team that builds our AI-powered call-receptionist platform for restaurants. You'll design and build scalable, secure systems across our TypeScript/Next.js frontend, Python services, and AWS infrastructure — taking features from technical design through implementation, release, and production monitoring. You'll combine deep technical expertise with strong collaboration skills, setting the engineering bar for the team, mentoring peers, and driving continuous improvement in code quality, architecture, and delivery practices.</p><br><p>What You'll Do</p><br><p>Hands-On Development &amp; Architecture</p><br><p>- Design, build, and maintain features across our TypeScript/Next.js frontend, Python services, and AWS infrastructure (Lambda, ECS, API Gateway, CloudWatch, etc.)</p><br><p>- Own the technical design for complex features and projects, from proposal through implementation and production monitoring</p><br><p>- Write clean, well-tested, maintainable code and set the technical bar for the team</p><br><p>Code Quality &amp; Engineering Standards</p><br><p>- Lead code-review practices and enforce automated testing (unit, integration, e2e)</p><br><p>- Uphold SOC 2 requirements in day-to-day engineering work</p><br><p>- Identify and address technical debt, performance bottlenecks, and scalability risks before they become production issues</p><br><p>Internal Operational Systems</p><br><p>- Build and maintain the tooling and integrations that power customer support, billing, onboarding, and account-management workflows (e.g., Intercom, Stripe, subscription management, usage metering)</p><br><p>- Partner with Support and Finance leads to translate process pain points into elegant, automated solutions, instrument KPIs (CSAT, first-reply time, invoice accuracy), and iterate for continuous improvement</p><br><p>Operational Excellence &amp; DevOps</p><br><p>- Improve CI/CD pipelines and observability dashboards (Sentry, CloudWatch); participate in on-call rotation to help maintain 99.9% uptime</p><br><p>- Drive performance, cost-optimization, and security hardening across services</p><br><p>Mentorship &amp; Collaboration</p><br><p>- Mentor and pair with other engineers, giving actionable code-review feedback and helping onboard new teammates technically</p><br><p>- Collaborate closely with the Dev Manager and Product on roadmap planning, providing technical input, effort estimates, and architectural tradeoffs</p><br><p>- Foster a culture of ownership and continuous learning by example</p><br><p>What You Bring</p><br><p>- Technical Depth: 5+ years of professional software engineering experience, with hands-on expertise in modern web stacks (TypeScript/React/Next.js), Python backend services, cloud architecture (AWS), and microservices</p><br><p>- Architecture &amp; Design: Proven ability to independently design and deliver complex, scalable systems end-to-end, and make sound technical tradeoffs</p><br><p>- Process Fluency: Comfortable operating within agile/Scrum or Kanban frameworks, contributing to sprint planning and backlog grooming</p><br><p>- Operational Systems Fluency: Experience automating support, billing, or similar back-office workflows via SaaS integrations and custom tooling</p><br><p>- Communication Skills: Ability to translate complex technical concepts for non-technical teammates and stakeholders</p><br><p>- Analytical &amp; Strategic Thinking: Data-driven approach to prioritization and continuous improvement</p><br><p>- Mentorship &amp; Empathy: Passion for coaching engineers, giving actionable feedback, and contributing to an inclusive, high-trust team</p><br><p>- Adaptability: Comfort navigating ambiguity and changing priorities inherent to a high-growth startup</p><br><p>Bonus Points For</p><br><p>- Experience with AI products, speech technology, or voice agents</p><br><p>- Prior involvement in SOC 2, PCI-DSS, or other compliance initiatives</p><br><p>- DevOps chops (Terraform, Kubernetes, GitHub Actions) and performance-tuning expertise</p><br><p>- Familiarity with observability stacks (OpenTelemetry, Datadog) and cost-optimization strategies</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role<p>As a Senior Developer at FlairsTech, you will be a hands-on technical leader within the engineering team that builds our AI-powered call-receptionist platform for restaurants. You'll design and build scalable, secure systems across our TypeScript/Next.js frontend, Python services, and AWS infrastructure — taking features from technical design through implementation, release, and production monitoring. You'll combine deep technical expertise with strong collaboration skills, setting the engineering bar for the team, mentoring peers, and driving continuous improvement in code quality, architecture, and delivery practices.</p><br><p>What You'll Do</p><br><p>Hands-On Development &amp; Architecture</p><br><p>- Design, build, and maintain features across our TypeScript/Next.js frontend, Python services, and AWS infrastructure (Lambda, ECS, API Gateway, CloudWatch, etc.)</p><br><p>- Own the technical design for complex features and projects, from proposal through implementation and production monitoring</p><br><p>- Write clean, well-tested, maintainable code and set the technical bar for the team</p><br><p>Code Quality &amp; Engineering Standards</p><br><p>- Lead code-review practices and enforce automated testing (unit, integration, e2e)</p><br><p>- Uphold SOC 2 requirements in day-to-day engineering work</p><br><p>- Identify and address technical debt, performance bottlenecks, and scalability risks before they become production issues</p><br><p>Internal Operational Systems</p><br><p>- Build and maintain the tooling and integrations that power customer support, billing, onboarding, and account-management workflows (e.g., Intercom, Stripe, subscription management, usage metering)</p><br><p>- Partner with Support and Finance leads to translate process pain points into elegant, automated solutions, instrument KPIs (CSAT, first-reply time, invoice accuracy), and iterate for continuous improvement</p><br><p>Operational Excellence &amp; DevOps</p><br><p>- Improve CI/CD pipelines and observability dashboards (Sentry, CloudWatch); participate in on-call rotation to help maintain 99.9% uptime</p><br><p>- Drive performance, cost-optimization, and security hardening across services</p><br><p>Mentorship &amp; Collaboration</p><br><p>- Mentor and pair with other engineers, giving actionable code-review feedback and helping onboard new teammates technically</p><br><p>- Collaborate closely with the Dev Manager and Product on roadmap planning, providing technical input, effort estimates, and architectural tradeoffs</p><br><p>- Foster a culture of ownership and continuous learning by example</p><br><p>What You Bring</p><br><p>- Technical Depth: 5+ years of professional software engineering experience, with hands-on expertise in modern web stacks (TypeScript/React/Next.js), Python backend services, cloud architecture (AWS), and microservices</p><br><p>- Architecture &amp; Design: Proven ability to independently design and deliver complex, scalable systems end-to-end, and make sound technical tradeoffs</p><br><p>- Process Fluency: Comfortable operating within agile/Scrum or Kanban frameworks, contributing to sprint planning and backlog grooming</p><br><p>- Operational Systems Fluency: Experience automating support, billing, or similar back-office workflows via SaaS integrations and custom tooling</p><br><p>- Communication Skills: Ability to translate complex technical concepts for non-technical teammates and stakeholders</p><br><p>- Analytical &amp; Strategic Thinking: Data-driven approach to prioritization and continuous improvement</p><br><p>- Mentorship &amp; Empathy: Passion for coaching engineers, giving actionable feedback, and contributing to an inclusive, high-trust team</p><br><p>- Adaptability: Comfort navigating ambiguity and changing priorities inherent to a high-growth startup</p><br><p>Bonus Points For</p><br><p>- Experience with AI products, speech technology, or voice agents</p><br><p>- Prior involvement in SOC 2, PCI-DSS, or other compliance initiatives</p><br><p>- DevOps chops (Terraform, Kubernetes, GitHub Actions) and performance-tuning expertise</p><br><p>- Familiarity with observability stacks (OpenTelemetry, Datadog) and cost-optimization strategies</p><br> </div>