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<p><strong>Who Are We?</strong></p><p>At <strong>51Talk</strong>, we are a global online English education platform founded in 2011 and headquartered in Singapore. We provide high-quality one-on-one English classes for children and young learners, helping them build confidence and strong communication skills from an early age. Our students come from different countries, and our teachers are based in the Philippines and North America.</p><p><br></p><p><strong>✨ What You’ll Do</strong></p><ul><li>Conduct <strong>outbound calls</strong> to prospective customers to introduce and promote our products and services.</li><li><strong>Understand customer needs</strong> and recommend suitable courses or solutions.</li><li>Convert inquiries into sales by <strong>clearly communicating the value</strong> of our offerings.</li><li>Follow up on marketing leads and ensure <strong>timely engagement</strong> with potential customers.</li><li>Keep <strong>accurate records</strong> of all sales activities and customer interactions in the CRM system.</li><li>Consistently <strong>achieve or exceed monthly sales targets.</strong></li><li>Deliver an <strong>excellent customer experience</strong> and build long-term relationships.</li></ul><p><br></p><p><strong> What We’re Looking For</strong></p><ul><li>Minimum 1 year of experience in sales, or any customer-facing role.</li><li>Excellent communication and interpersonal skills.</li><li>Target-driven, self-motivated, and able to perform under pressure.</li></ul><p><br></p><p><strong> What We Offer</strong></p><ul><li>Competitive basic salary + unlimited commissions</li><li>Professional work environment with continuous training and coaching.</li><li>No night shifts – work-life balance.</li><li>Supportive, positive, and collaborative work culture</li></ul><p><br></p><p> If you’re ambitious, enjoy talking to people, and want to grow your sales career with a global company, apply now and join 51Talk !</p>

Join Our Dynamic Team as a Marketing Operations Manager: Help Empower Healthcare Professionals Worldwide!<br>Monthly Salary: up to 85,000 EGP based on experience and overall assessment<br>Working hours: Monday to Friday, 1:00 pm to 9:00 pm Sydney, Australia Time (4:00 am to 12:00pm Egypt Standard Time)<br>About Mediboost Mediboost is an Australian patient-growth marketing agency for dental and medical practices. We run 100+ campaigns across Australia with a global team across South Africa, Pakistan, the Philippines, Egypt and Greece, delivering websites, SEO, Google Ads, Meta Ads and copywriting. All clients and leadership are Australian, so delivery runs to AU business days.<br>Please note: We are looking for candidates with digital marketing agency experience, with a strong understanding of agency workflows, systems, and cross-team coordination. You should be technically fluent in marketing operations tools and processes, including campaign workflows, reporting/analytics platforms, and CRM or marketing automation systems.<br>What you'll own1. Daily delivery rhythm (core) Run the daily catch-up cadence across SEO, Google Ads, Meta Ads, Web Dev and Copywriting: what's due today, what slipped, who's blocked, what gets reprioritised. Prepare the pre-standup exception brief and an end-of-day movement check: closed vs newly overdue, per-person slip rate, zero-activity flags. Chase dependencies and client-side inputs before they become misses ("waiting on client" older than two weeks is your problem, not the specialist's).<br>2. Board hygiene and the review queuemonday.com is our system of record. You keep it truthful: every open item has an owner, a reviewer, a due date and a realistic estimate rolled up from sub-tasks. Clear the review backlog: enforce a named reviewer before anything enters review, separate "For Review" from "Done", and escalate ageing sign-offs. Weekly hygiene sweep: duplicates, unassigned items, stale TBCs, checklists with no sub-tasks, items untouched 60+ days, group-vs-status mismatches.<br>3. QA gates and SOPsEnforce the existing pre-client QA checkpoints for web builds, blog publishing, campaign launches and reporting files — no deliverable reaches a client having skipped its gate. Own and improve SOPs and handoff definitions between departments; fix the intake form when it produces duplicate or vague requests, rather than cleaning up after it. Build templates and light automations that remove repeat manual work.<br>4. Cross-team coordination Be the single coordination point between Client Success (account managers and support), the delivery teams, and Web Dev/QA. Sequence work correctly across time zones (SEO in Pakistan, Ads in Pakistan/Philippines, Client Success in South Africa/Philippines, clients in Australia) and make sure commitments made to clients are ones delivery can meet. Keep decisions and changes documented in the relevant board item, not in chat.<br>5. Operational reporting Report weekly on delivery timeliness, cycle time, overdue at item level, review-queue depth, QA pass rate, estimate coverage and capacity/utilisation. Surface at-risk clients and recurring friction with a proposed fix, not just a number. Flag campaign performance anomalies to the responsible specialist and track that a response actually happened; diagnosis and strategy stay with the discipline leads.<br>6. Team support Day-to-day guidance and accountability with specialists and team leads; help new hires ramp on our boards, SOPs and QA standards. Feed factual delivery evidence into performance check-ins run by leadership.<br>Qualifications5+ years in marketing operations, delivery or project management in an agency; multi-discipline teams. Deep, hands-on monday.com (boards, subitems, mirrors, dashboards, automations). Asana/Trello/Click Up exposure is a bonus, not a substitute. Strong working knowledge of SEO, Google Ads, Meta Ads, Word Press builds and copywriting to sequence, QA and question the work Comfortable running a daily operating rhythm across time zones and holding senior specialists to commitments without authority over their craft. Analytical: can read a delivery board and a performance dashboard and say what to do differently tomorrow. Process designer, not just a task-shuffler: you fix the system that produced the mess. Healthcare or regulated-industry marketing experience is an advantage.<br>Hiring Process:Recorded self interview Role Assessment Initial Interview with the Dept. Lead Final Interview with the Director Previous employment verification

<p><h4>Essential responsibilities and daily duties include:</h4> <p><strong>Assist maintenance and support personnel supporting the Follow On Technical Support (FOTS) contract under NAVSEA PMS 326.</strong><br> Support craft and ships sold to foreign navies with fleet support of ships undergoing diesel engine repairs, overhauls, and modernization conversions.<br> Perform ready-to-start and post-repair inspections and review of operational testing procedures.<br> Conduct assessments such as ship visits to assess the material condition of shipboard systems.<br> Access, analyze, and provide recommended resolutions on diesel engines based on US Navy diesel inspector program.<br> Perform diesel engine inspections and Formal Periodic Assessments (FPAs) in accordance with the JFMM Revision B (volume four (4), chapter four (4)), OPNAV Instruction 9220.3, and the U.S. Navy Diesel Engine Inspector Handbook S9233-CJ-HBK-010.<br> Blueprint an engine, test engines and components, and take critical measurements to assess and eventually plan an overhaul or replacement.<br> Supervise complex repairs to different diesel engines such as MTU, Caterpillar, Fairbanks Morse, Isotta Fraschini, Paxman, etc.<br> Train crew and maintenance personnel in diesel maintenance and operations (focusing on foreign crews).</p> <h4>Minimum requirements</h4> <ul> <li>6 years of technical experience with maintenance of Navy shipboard diesel engines, propulsion, and auxiliary systems.</li> <li>Knowledge of computer systems and integrated software application programs.</li> <li>Ability to work independently and in a team environment.</li> <li>Ability to communicate verbally and in writing. Must be proficient in English.</li> <li>Ability to travel CONUS and OCONUS. Must be willing to travel to the Middle East (Iraq, Egypt, Saudi Arabia, Turkey, Bahrain), and also to Indo-Pacific countries (Philippines, Taiwan, etc.).</li> <li>Ability to obtain a country clearance and base pass authorization. Note: US citizenship is required.</li> <li>Ability to possess an active passport at least two years after arrival in Egypt.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>13 or more years of technical experience with maintenance of shipboard diesels.</li> <li>Prior US Navy or USCG service as a qualified USN Diesel Engine Inspector (DEI) who held the NEC on active duty OR DEI course certified or civilian equivalent.</li> <li>Fincantieri Motori Diesel engine experience.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Amentum is actively seeking a Senior Diesel Engine Inspector (DEI) to support a large scale maintenance and logistics efforts under the Foreign Military Sales (FMS) program. Come join our growing Iraq team! You will work a 90/30 rotation (90 days on-site and 30 days off) in Alexandria, Egypt. This position includes a competitive benefits package. Essential responsibilities and daily duties include: Assist maintenance and support personnel supporting the Follow On Technical Support (FOTS) contract under NAVSEA PMS 326. Support craft and ships sold to foreign Navies with fleet support of ships undergoing diesel engine repairs, overhauls, and modernization conversions. Perform ready-to-start and post-repair inspections and review of operational testing procedures. Conduct assessments such as ship visits to assess the material condition of shipboard systems. Access, analyze, and provide recommended resolutions on diesel engines based on US Navy diesel inspector program. Perform diesel engine inspections and Formal Periodic Assessments (FPAs) in accordance with the JFMM Revision B (volume four (4), chapter four (4)), OPNAV Instruction 9220.3, and the U.S. Navy Diesel Engine Inspector Handbook S9233- CJ-HBK-010. Blue print an engine, test engines and components, and take critical measurements to assess and eventually plan an overhaul or replacement. Supervise complex repairs to different diesel engines such as MTU, Caterpillar, Fairbanks Morse, Isotta Fraschini, Paxman, etc. Train crew and maintenance personnel in diesel maintenance and operations (focusing on foreign crews).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>6 years of technical experience with maintenance of Navy shipboard diesel engines, propulsion, and auxiliary systems.</li><li>Knowledge of computer systems and integrated software application programs.</li><li>Ability to work independently and in a team environment.</li><li>Ability to communicate verbally and in writing.</li><li>Must be proficient in English.</li><li>Ability to travel CONUS and OCONUS.</li><li>Must be willing to travel to the Middle East (Iraq, Egypt, Saudi Arabia, Turkey, Bahrain), and also to Indo/Pacific Countries (Philippines, Taiwan, etc.).</li><li>Ability to obtain a country clearance and base pass authorization.</li><li>Note: US Citizenship is required.</li><li>Ability to possess an active passport at least two years after arrival in Egypt.</li><li>13 or more years of technical experience with maintenance of shipboard diesels.</li><li>Prior US Navy or USCG service as a qualified USN Diesel Engine Inspector (DEI) who held the NEC on active duty OR DEI course certified or civilian equivalent.</li><li>Fincantieri Motori Deisel Engine experience.</li></ul><p></p></section>

Company Description Fly Akeed is a corporate travel platform that streamlines business travel through an intelligent system covering requests, policy-based approvals, bookings, trip changes, and expense reconciliation. Founded in Riyadh in 2015, it provides travelers with a self-service app offering global flight and hotel inventory, corporate fares, and responsive support when plans change. Travel managers benefit from automated approval workflows, tailored policy controls, consolidated invoicing, and live dashboards that turn travel spend into actionable insights, while finance teams gain visibility and accuracy. The company integrates onboarding into its product, guiding policy setup, employee data, platform activation, and ongoing support so teams can go live quickly. Fly Akeed operates from Riyadh with research and development in the Philippines and is committed to growing regional talent as part of the broader Vision 2030 travel and tourism ecosystem.<br>Role Description The Writer at Fly Akeed will create clear, engaging content that supports product communication, marketing initiatives, and internal documentation. This full-time, on-site role in Ismailia involves drafting and editing website copy, app content, product descriptions, blog posts, social media copy, and customer-facing help materials. The Writer will collaborate with product, marketing, and operations teams to translate complex travel and platform features into accessible language that aligns with brand tone and objectives. Daily tasks include researching travel and technology topics, interviewing subject matter experts, refining content based on feedback and analytics, and ensuring consistency across all communication channels. The role also involves maintaining style guides, meeting project deadlines, and contributing ideas to improve content strategy and user experience.<br>Qualifications<br> Strong writing, editing, and proofreading skills, with the ability to produce clear, concise, and engaging content for digital platforms. Experience in web content writing and creating product or app-related copy, preferably for technology or travel services. Ability to conduct structured research and transform complex information into user-friendly content for diverse audiences. Familiarity with content strategy, SEO principles, and basic digital marketing concepts is an advantage. Excellent command of written and spoken English; Arabic proficiency is a plus. Strong attention to detail, organization, and time management skills, with the ability to handle multiple projects simultaneously. Comfort working on-site in a collaborative environment in Ismailia and coordinating with distributed teams. Bachelor’s degree in Communications, Journalism, Marketing, Linguistics, or a related field, or equivalent practical experience. Interest in corporate travel, technology platforms, and improving the business traveler experience.

<ul><li><p>We are Timedoor Academy, a programming and design academy for 5-18-year-old students in Asia, including Indonesia, Singapore, Philippines, Malaysia, and more. After successfully growing in Asia with thousands of students, we are now challenged to introduce our curriculum to students in the Middle East and North Africa with Egypt, Cairo as the hub. Thus, we’re looking for a B2B Sales Specialist.<br></p></li><li><p>Role Description</p></li><li><p>This is a full-time on-site role for a B2B Sales Specialist located in Cairo, Egypt. The B2B Sales Specialist will be responsible for generating leads, conducting market research, and providing excellent customer service. Daily tasks include identifying potential business opportunities, nurturing client relationships, analyzing market trends, and communicating effectively with external partners.<br></p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><p></p><p>Qualifications</p><ul><li><p>Strong Analytical Skills and ability to conduct Market Research.</p></li><li><p>Excellent Communication skills and Customer Service experience.</p></li><li><p>Proficiency in Lead Generation techniques and strategies.</p></li><li><p>Ability to analyze and identify business opportunities.</p></li><li><p>A bachelor's degree in Business Administration, Marketing, or a related field is a plus.</p></li><li><p>Experience in the technology or Edutech industry is an advantage.</p></li><li><p>Ability to work independently and in an on-site team environment.</p></li></ul><p></p>

<p><strong>Company Description</strong> VXI Global Solutions is a business process outsourcing leader specializing in customer service, customer experience, and digital solutions for global brands. Founded in 1998, VXI has more than 40,000 team members across 43 locations in North America, Asia, Europe, and the Caribbean. The company provides omnichannel and multilingual support, revenue generation, application development, and CX advisory services with a focus on service excellence and measurable business outcomes. Backed by Bain Capital, VXI is one of the fastest-growing privately held business services organizations in the United States and the Philippines, offering dynamic career opportunities in a fast-paced, technology-driven environment.</p><p><strong>Role Description</strong> The English Team Leader (Telcom Account) is a full-time, on-site role based in Cairo, Egypt. This position is responsible for supervising a team of English-speaking customer service representatives supporting a telecommunications client, ensuring performance targets and quality standards are met. Daily tasks include monitoring calls and interactions, providing real-time coaching and feedback, managing schedules and attendance, and handling escalated customer issues. The role involves coordinating with account management and operations teams, analyzing team performance reports, and implementing action plans to improve customer satisfaction and productivity. The Team Leader also participates in training initiatives, supports process improvements, and helps maintain a positive, inclusive, and high-performing work environment.</p><p><strong>Qualifications</strong></p><ul><li>Candidates should possess strong Customer Service and Account Management skills, with experience handling client requirements and delivering excellent customer experiences.</li><li>Candidates should possess solid Team Management and Communication skills, including the ability to lead, coach, and motivate diverse teams while communicating clearly in English.</li><li>Candidates should possess strong Analytical Skills, with the ability to interpret performance data, identify trends, and recommend practical solutions.</li><li>Proficiency in English (spoken and written) and familiarity with telecommunications products or services are highly beneficial.</li><li>Experience in the same role for at least a year</li><li>Ability to work on-site in Cairo, Egypt, with flexibility for shifting schedules as required by the account.</li><li>Relevant education in business, communications, or a related field, or equivalent work experience, is an advantage.</li></ul><p><br></p>

<p><strong>Company Description</strong> VXI Global Solutions is a business process outsourcing leader specializing in customer service, customer experience, and digital solutions for global brands. Founded in 1998, the company has more than 40,000 team members across 43 locations in North America, Asia, Europe, and the Caribbean. VXI provides omnichannel and multilingual support, revenue generation, software development, quality assurance, and CX advisory and automation services. Backed by Bain Capital, VXI is one of the fastest-growing privately held business services organizations in the United States and the Philippines. The company focuses on delivering measurable business outcomes through advanced CX strategy, AI and automation, and business analytics.</p><p><strong>Role Description</strong> The Recruitment Specialist role is a full-time, on-site position based in Cairo, Egypt. This role is responsible for managing end-to-end recruitment processes, including sourcing candidates, screening resumes, and coordinating interviews for various roles within the organization. The Recruitment Specialist will conduct initial interviews, partner with hiring managers to understand role requirements, and ensure a positive candidate experience throughout the hiring process. The role also involves maintaining recruitment reports, supporting onboarding activities, and collaborating with HR and operations teams to meet staffing targets. The Recruitment Specialist will contribute to continuous improvement of recruitment strategies and employer branding initiatives.</p><p><strong>Qualifications</strong></p><ul><li>Candidates should possess strong Recruiting and Hiring skills, including experience with sourcing, screening, and selection processes.</li><li>Candidates should possess effective Interviewing and Communication skills to assess candidate fit and engage stakeholders clearly and professionally.</li><li>Candidates should possess Training and onboarding-related skills to help new hires transition smoothly into their roles.</li><li>Relevant skills such as attention to detail, time management, and the ability to work in a fast-paced, target-driven environment are beneficial.</li><li>Prior experience in recruitment or HR, preferably within BPO or contact center environments, is an advantage.</li><li>Proficiency in using applicant tracking systems (ATS), MS Office tools, and online recruitment platforms is desirable.</li></ul><p><br></p>

<p>Amentum is actively seeking a Senior Diesel Engine Inspector (DEI) to support a large scale maintenance and logistics efforts under the Foreign Military Sales (FMS) program. Come join our growing Iraq team! You will work a 90/30 rotation (90 days on-site and 30 days off) in Alexandria, Egypt. This position includes a competitive benefits package.</p><p>Essential responsibilities and daily duties include:</p><ul><li>Assist maintenance and support personnel supporting the Follow On Technical Support (FOTS) contract under NAVSEA PMS 326.</li><li>Support craft and ships sold to foreign Navies with fleet support of ships undergoing diesel engine repairs, overhauls, and modernization conversions.</li><li>Perform ready-to-start and post-repair inspections and review of operational testing procedures.</li><li>Conduct assessments such as ship visits to assess the material condition of shipboard systems.</li><li>Access, analyze, and provide recommended resolutions on diesel engines based on US Navy diesel inspector program.</li><li>Perform diesel engine inspections and Formal Periodic Assessments (FPAs) in accordance with the JFMM Revision B (volume four (4), chapter four (4)), OPNAV Instruction 9220.3, and the U.S. Navy Diesel Engine Inspector Handbook S9233- CJ-HBK-010.</li><li>Blue print an engine, test engines and components, and take critical measurements to assess and eventually plan an overhaul or replacement.</li><li>Supervise complex repairs to different diesel engines such as MTU, Caterpillar, Fairbanks Morse, Isotta Fraschini, Paxman, etc.</li><li>Train crew and maintenance personnel in diesel maintenance and operations (focusing on foreign crews).</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>6 years of technical experience with maintenance of Navy shipboard diesel engines, propulsion, and auxiliary systems.</li><li>Knowledge of computer systems and integrated software application programs.</li><li>Ability to work independently and in a team environment.</li><li>Ability to communicate verbally and in writing. Must be proficient in English.</li><li>Ability to travel CONUS and OCONUS. Must be willing to travel to the Middle East (Iraq, Egypt, Saudi Arabia, Turkey, Bahrain), and also to Indo/Pacific Countries (Philippines, Taiwan, etc.).</li><li>Ability to obtain a country clearance and base pass authorization. Note: US Citizenship is required.</li><li>Ability to possess an active passport at least two years after arrival in Egypt.</li><li>13 or more years of technical experience with maintenance of shipboard diesels.</li><li>Prior US Navy or USCG service as a qualified USN Diesel Engine Inspector (DEI) who held the NEC on active duty OR DEI course certified or civilian equivalent.</li><li>Fincantieri Motori Deisel Engine experience.</li></ul>

<p>Are you looking for a stable work opportunity that does not require you to travel?</p><p><br></p><p>At Cactus Communications, you can work among several highly skilled reviewers who are experts in various academic fields. We are currently looking for experts who can critically evaluate assessments of manuscripts and ensure that the assessments meet client expectations and help the client’s editorial teams determine the next steps for the manuscripts.</p><p><br></p><p><strong>Job Responsibilities</strong></p><p><br></p><ul><li>Ensuring the peer reviewer has provided the right and complete deliverables, and all processes have been completed per expectations</li><li>Reviewing the peer review comments to ensure clarity, accuracy, completeness, and constructiveness for the journal and the author. Any gaps found will have to be addressed per the prescribed protocol.</li><li>Staying up to date with the client and industry requirements and adapting your working approach accordingly</li><li>Meeting all client deadlines without compromises on quality or process.</li><li>Providing feedback to the peer reviewers in an objective, actionable, and constructive manner.</li></ul><p><br></p><p><strong>Qualifications and Prerequisites</strong></p><p><br></p><ul><li>At least a <strong>PhD degree</strong> in one of the specialized subject areas mentioned below (mandatory): Geology/ Geo-engineering.</li><li>Razor-sharp attention to detail and critical thinking analysis (mandatory)</li><li>Strong customer mindset and willingness to learn and adapt (mandatory)</li><li>Clear and robust communication skills (mandatory)</li><li>Prior experience with publishing a manuscript (preferred)</li></ul><p><br></p><p><strong>Benefits of this Role</strong></p><p><br></p><ul><li>Flexibility. You can work from anywhere in India, Indonesia, the Philippines, Egypt, Mexico, Colombia, Brazil, Vietnam, and Romania.</li><li>You will have unlimited access to exclusive interviews with industry experts, articles on the latest industry trends, and publication and writing tips on our internal discussion platform.</li><li>You will be exposed to research carried out worldwide and will get an insider’s view of the burgeoning, multi-million-dollar publishing industry.</li></ul><p><br></p><p><strong>Application Process</strong></p><p><br></p><p>If you have a passion for enhancing research communication and expertise in one or more of our specialized subject areas, join us in making a profound impact on the global academic community. Apply today!</p><p><br></p><p>If you face any difficulties while attempting the test, email us at editor@cactusglobal.com</p><p><br></p><p><strong>Additional Information</strong></p><p><br></p><p>If you were associated with us in a similar role in the past, please contact us at editor@cactusglobal.com before you apply/register.</p><p><br></p><p><strong>About CACTUS</strong></p><p><br></p><ul><li>Established in 2002, Cactus Communications (cactusglobal.com) is a leading technology company that specializes in expert services and AI-driven products which improve how research gets funded, published, communicated, and discovered. Its flagship brand Editage offers a comprehensive suite of researcher solutions, including expert services and cutting-edge AI products like Mind the Graph, Paperpal, and R Discovery. With offices in Princeton, London, Singapore, Beijing, Shanghai, Seoul, Tokyo, and Mumbai and a global workforce of over 3,000 experts, CACTUS is a pioneer in workplace best practices and has been consistently recognized as a great place to work.ies to Work for in Asia, 2021</li></ul>

<strong>Job Description<br><br></strong><strong><strong>Job Description <br><br></strong></strong>It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment's notice, mastering consistency in an ever-changing world - that's what it takes to get there. If that's something you want to be apart of, apply today!<br><br><strong>English Customer Care Specialist <br><br></strong>What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Care Specialist.<br><br><strong>Responsibilities<br><br></strong><ul><li> Experience in technical-based customer assistance through chat, and email</li><li> Previous experience dealing with the challenges faced in a customer-focused role</li><li> Act as a key participant within the internal team and wider Company by taking part in <br><br></li></ul>department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/departments. As a result, driving the successful development of the team and the wider department forward.<br><br><ul><li> Problem-solving and critical thinking skills </li><li> A passion for problem-solving with the customer's interest and satisfaction being the primary goal </li><li> Social Media Savvy </li><li> Ability to effectively and correctly communicate verbally and in written format <br><br></li></ul><strong>Role Requirements<br><br></strong><ul><li> English &amp; Spanish (B2/C1) speaking and writing </li><li> Minimum 1-2 year experience in Customer Support, technical support, especially with a help desk or other IT functions </li><li> Great communication skills, written and orally </li><li> Demonstrate strong abilities to work independently and as a remote team player</li><li> Must be adaptable and flexible, demonstrating abilities to work with process and information changes </li><li> Must be willing to participate in a background screening </li><li> Proven customer communication experience (E-mail &amp; chat) </li><li> Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office) <br><br></li></ul><strong>About Us<br><br></strong>We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and<br><br>anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long term success through innovation and technology-powered by ridiculously smart people.TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.TaskUs currently has over 52,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.TaskUs is an equal opportunity employer. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!<br><br>TaskUs is an Equal Opportunity Employer<br><br>TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.<br><br>Req Id: R_2505_6657<br><br>Posted At: Thu Sep 04 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>About TaskUs:</b></span>TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.&nbsp;</p><br><br><p>The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.</p><br><br><p>It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.</p><br><br><p><span><b>What We Offer:</b></span>At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.</p><br><p>What can you expect in an <i>IT Support Specialist </i>role with TaskUs:</p><br><p>Think of yourself as someone who provides level 1 support, basic systems administration for Microsoft Active Directory; DNS/DHCP systems; server and desktop operating systems; file and print management systems; messaging/collaboration systems; system and data backup/recovery. You will be working alongside IT colleagues in Greece, the US and abroad. You will collaborate with vendors to design, implement, operate and support assigned systems.<br>&nbsp;</p><br><p><b>Key Responsibilities</b></p><br><ul><li>Provide level 1 technical support to the Contact Center.</li><li>Duties will involve: password resets, desktop/laptop setup, patching, technical coordination of new hire/term process, etc.</li><li>Monitor and manage system health of all assigned systems to include evaluating and reporting on their availability, performance and capacity.</li><li>Lead or drive processes to identify operational and security problems with assigned systems and provide technical support to resolve them promptly.</li><li>Participate in the design and implementation of enterprise-wide technical projects, ensuring delivered solutions meet identified requirements.</li><li>Research, plan and coordinate upgrades and changes to existing systems and implementation of new systems and technology.</li><li>Understand and comply with all departmental policies and procedures for incidents, requests, changes, problems and systems management.</li><li>Train and develop peers and support staff in systems monitoring; routine administration; and troubleshooting for assigned systems; occasionally work extended hours and/or nights and weekends.</li><li>Coordinate vendor support of assigned hardware/software/systems/services.</li><li><b>Requirements</b></li><li>Based in Egypt office</li><li>Degree or diploma in Information Technology, Computer Science or equivalent</li><li>Relevant work experience preferred, not essential&nbsp;</li><li>Active Directory 2012 R2 (good to have)</li><li>Group Policy management (good to have)</li><li>Google Apps<br><b>BPO experience as must </b><br></li></ul><p><b><span><b>How We Partner To Protect You: </b></span></b><span>TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.</span></p><br><p><br><b><b><span>DEI:</span></b></b> <span>In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to </span><i>opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.</i></p><br><p><span>We invite you to explore all TaskUs career opportunities and apply through the provided URL</span><b><u><span>https://www.taskus.com/careers/</span></u><span>.</span></b></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description</span><p><b>Are You Ready to Make It Happen at Mondelēz International?</b></p><br><p><b>Join our mission to change the way the world snacks. Make It Matter.</b></p><br><p>You support sourcing for spend categories-including sourcing execution and stakeholder management-to maximize the total value of ownership for the organization. You also work closely with local business and global spend category teams to ensure best practice sharing and driving value for the organization.</p><br><p><b>How you will contribute</b></p><br><p>You will take the lead in creating value through innovation, sustainability, risk management, quality, service, cash and productivity programs all while ensuring compliance with policies, strategies and processes. In addition, you will lead in the development and deployment of sourcing strategies and the ongoing management of supplier relationships, manage the supply base working internal and external stakeholders to ensure Mondelēz International’s competitive advantage, completely build a program with the business and suppliers that incorporates best practices, market insights, risks and opportunities, and set a clear vision for various areas, defining and delivering ambitious plans that encourage teams and stakeholders to engage not just in the destination, but also in the journey.</p><br><p><b>What you will bring</b></p><br><p>A desire to drive your future and accelerate your career. You will bring experience and knowledge in:</p><br><ul><li>Procurement experience across different market</li><li>Demonstrating a future-focused mindset, showing curiosity about industry trends, digital solutions and innovation for consumers and translating opportunities into business strategies</li><li>Strategic sourcing and risk management</li><li>Business and financials and an understanding of how procurement brings financial value to the overall profit and loss</li><li>Leading and developing teams in a multi-cultural environment</li><li>Organizational agility, influencing stakeholders and interacting effectively with senior leaders based on a deep understanding of business priorities</li><li>Modelling trust, integrity and perseverance</li></ul><p><b><u>More about this role</u></b></p><br><p><b>What you need to know about this position:</b></p><br><p>Extensive CAPEX experience in Food/Pharma/Chemical industry with demonstrated leadership in managing teams and large-scale capital projects</p><br><p><b>What extra ingredients you will bring:</b></p><br><p><span>Strategic thinking, proactivity, advanced analytical skills (TCO modelling, should-cost analysis, Pareto analysis, scenario planning), stakeholder influence at senior levels, and accountability for results</span></p><br><p><b>Education / Certifications:</b></p><br><p>B.E (Mechanical, Electrical, Chemical), MBA (Preferred/Strongly Recommended)</p><br><p><b>Job specific requirements:</b></p><br><ul><li><span>12–15 years in Indirect Sourcing, with a minimum of 5 years in CAPEX procurement in a leadership/managerial capacity</span></li><li><b>Team Management:</b> Experience leading and developing a team of 3–5 procurement professionals</li><li><b>Project Scale:</b> Proven track record of managing CAPEX portfolios of significant value across multiple sites/regions</li><li><b>Stakeholder Management:</b> Demonstrated ability to engage and influence senior stakeholders</li></ul><p><b>Travel requirements:</b></p><br><p><b>None</b></p><br><p><b>Work schedule:</b></p><br><p><b>Full-Time</b></p><br>&amp;#xa;&amp;#xa;No Relocation support available<span><b>Business Unit Summary</b></span><span>Headquartered in Singapore, Mondelēz International’s Asia, Middle East and Africa (AMEA) region is comprised of six business units, has more than 21,000 employees and operates in more than 27 countries including Australia, China, Indonesia, Ghana, India, Japan, Malaysia, New Zealand, Nigeria, Philippines, Saudi Arabia, South Africa, Thailand, United Arab Emirates and Vietnam. Seventy-six nationalities work across a network of more than 35 manufacturing plants, three global research and development technical centers and in offices stretching from Auckland, New Zealand to Casablanca, Morocco. Mondelēz International in the AMEA region is the proud maker of global and local iconic brands such as <i>Oreo </i>and </span><i><span>belVita</span></i><span> biscuits, <i>Kinh Do </i>mooncakes, <i>Cadbury, Cadbury Dairy Milk</i> and </span><i><span>Milka</span></i><span> chocolate, <i>Halls</i> candy, <i>Stride</i> gum, <i>Tang</i> powdered beverage and <i>Philadelphia</i> cheese. We are also proud to be named a Top Employer in many of our markets.</span><p>Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br><b><span>Job Type</span></b>RegularSourcingProcurement </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>About TaskUs:</b></span>TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.&nbsp;</p><br><br><p>The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.</p><br><br><p>It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.</p><br><br><p><span><b>What We Offer:</b></span>At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.</p><br><p><span><span><b>IT Supervisor</b></span></span></p><br><br><p><span><span>So what does an IT Supervisor do? Think of yourself as someone who will oversee the</span></span></p><br><p><span><span>activities and performance of IT Support/Helpdesk personnel and ensure exemplary</span></span></p><br><p><span><span>customer service to all internal customers. You will drive for compliance to all processes</span></span></p><br><p><span><span>and procedures regarding the resolution and rectification of I.T. systems problems /</span></span></p><br><p><span><span>issues (i.e. case submission, resolution methodology).</span></span></p><br><p><span><span>As you tackle your new tasks for the day, you know that it will lead to one thing: that you will</span></span></p><br><p><span><span>coordinate with product development, R&amp;D, and other internal departments to resolve</span></span></p><br><p><span><span>issues, develop solutions to minimize cycle time for problem resolution, and make</span></span></p><br><p><span><span>improvements for future releases.</span></span></p><br><br><p><span><span><b>As an IT Supervisor, you will:</b><br>- You will develop and manage effective working relationships with other departments,<br>groups and personnel. You will provide direction, supervision, and leadership to members<br>of the Desktop Support/IT Support Team.<br>- You will be responsible for assigning and prioritizing work, setting expectations, promoting<br>goals and priorities, and performance management.<br>- You will conduct periodic performance reviews of IT Support Specialists.<br>- You will oversee desktop support operations and ensure excellent customer service to all<br>internal or external customers.<br>- You will provide expert technical support, training, and assistance to desktop support<br>personnel on network computer system issues and on new technology.<br>- You will provide analysis on desktop related issues, determines problems, implements<br>solutions, resolves or forwards work orders to appropriate personnel within the IT team (i.e.<br>Sr. Network Administrator, Sr. Systems Administrator).<br>- You will coordinate with product development, and other internal departments to resolve<br>issues, develop solutions to minimize cycle time for problem resolution, and make<br>improvements for future releases.<br>- You will provide assistance to other teams within the department (i.e. Sr. Network<br>Administrator, Sr. Systems Administrator,etc) to improve services, processes, roll out new<br>applications, increase and promote security.<br>- You will ensure service level agreements are communicated and understood by the desktop<br>support team.</span></span></p><br><p><span><span><b>Do you have what it takes to become an IT Supervisor?</b></span></span></p><br><p><span><span><b>Requirements:<br></b>- Bachelor’s Degree in ECE, Computer Engineering, Computer Science, Information<br>Technology, or any IT/Computer-related course.<br>- You must have minimum of 5 years IT support experience in Supervisory capacity and 7+ years of IT<br>Support experience<br>- Knowledge of I.T. systems and equipment as well as their installation, configuration,<br>maintenance, and repair.</span></span></p><br><p><span><span>- Knowledge of Active Directory management , and basic network troubleshooting.<br>- Knowledge of I.T. requirements / demands in call center Operations and organization,<br>particularly in the area of Operations support.<br>- Skilled technical writer able to document problems and solutions for customers and other<br>technical support personnel.<br>- Strong time and project management skills.<br>- Excellent oral and written communication skills. Fluency in the English language.<br>- Adaptive to changing work schedules and working hours.<br>- Excellent problem determination technique.<br>- Excellent customer orientation.<br>- Well-organized and good follow through on commitments to customers.<br>- Strong problem-solving, decision-making, and analytical skills.</span></span></p><br><br><p><b><span><b>How We Partner To Protect You: </b></span></b><span>TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.</span></p><br><p><br><b><b><span>DEI:</span></b></b> <span>In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to </span><i>opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.</i></p><br><p><span>We invite you to explore all TaskUs career opportunities and apply through the provided URL</span><b><u><span>https://www.taskus.com/careers/</span></u><span>.</span></b></p><br> </div>

<strong>Job Description<br><br></strong><strong>About TaskUs:</strong> TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.<br><br>The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.<br><br>It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.<br><br><strong>What We Offer:</strong> At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.<br><br><strong>Job Overview<br><br></strong>The Sales Quality Analyst is responsible for monitoring and evaluating agent-customer sales interactions to ensure they meet compliance, quality, and performance standards . This role is essential for driving continuous improvement, ensuring calls are handled with professionalism and accuracy, and supporting agents for success within the sales/reactivation environment .<br><br><strong>Core Responsibilities<br><br></strong><ul><li> Quality Evaluation and Auditing: Review and assess calls/interactions to ensure compliance, consistency, and high customer experience standards . This includes performing Quality Audits on a targeted sample of interactions to check policy adherence, closure rates, and scrub performed customer satisfaction (CSAT) or Net Promoter Score (NPS) . </li><li> Strategic Coaching and Feedback: Transform raw evaluation data into actionable, human-centric coaching . Provide constructive feedback to agents to discuss their QA score, opportunities, and celebrate wins . Document all coaching sessions and next steps to track agent development and ensure accountability . </li><li> Trend Analysis &amp; Reporting: Generate detailed quality reports, maintain records, and identify recurring or systemic issues by leveraging evaluation data . Provide inputs, based on audits, for briefings and training need identification . </li><li> Compliance Oversight: Ensure agents follow all legal and internal compliance requirements during sales calls . </li><li> Dispute Resolution (If applicable): Act as the final judge when an Agent challenges a score, reviewing the interaction, providing human context, and adjusting scores if a nuanced detail was missed . </li><li> Continuous Improvement: Partner with coordinators or management to continuously refine the AI's grading rubric or process standards as business goals change . Suggest process and system improvements based on common customer concerns or identified defects . </li><li> Ad Hoc Tasks: Support quality-related projects, process improvements, or other tasks as assigned by management .<br><br></li></ul><strong>Qualifications &amp; Skills<br><br></strong><ul><li> Experience in measuring, analyzing, and tracking quality and agent metrics . </li><li> Minimum of 1-year experience as a Quality Analyst . </li><li> Strong attention to detail, analytical, and problem-solving skills . </li><li> Ability to provide clear, actionable, and constructive feedback in an assertive manner . </li><li> Excellent written and verbal communication, documentation, and reporting skills . </li><li> Ability to adapt quickly to process changes and a continuous improvement mindset . </li><li> Familiarity with AI-assisted QA tools or call monitoring software is a plus . </li><li> Proficiency with Microsoft Office/Google Sheets (intermediate Excel/Sheets knowledge preferred) .<br><br></li></ul><strong> Key Performance Indicators (KPIs) <br><br></strong><ul><li> QA Score Validation Accuracy . </li><li> Average QA score for successful calls (e.g., resulting in a sale/reactivation) . </li><li> Dispute Audit Accuracy (confirming the original evaluation was correct) . </li><li> Improvement in agent QA performance post-coaching. </li><li> Timely completion of QA reports and feedback cycles . <br><br></li></ul><strong> <strong>How We Partner To Protect You: </strong> </strong> TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.<br><br><strong><strong> DEI: </strong></strong> In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.<br><br>We invite you to explore all TaskUs career opportunities and apply through the provided URL <strong> https://www.taskus.com/careers/ . <br><br></strong>TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.<br><br>Req Id: R_2604_5065<br><br>Posted At: Fri Apr 10 2026 00:00:00 GMT+0000 (Coordinated Universal Time)