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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>About NCR Atleos</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><br><p>NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.</p><br><b>Job Title: Customer Management Analyst<br>Location: Cairo, Egypt<br>Job Summary:</b>The Customer Management Analyst serves as the primary point of contact for customers from incident reporting through resolution, ensuring the effective delivery of services and a seamless customer experience. This role is responsible for managing customer service engagements, coordinating cross-functional teams, and driving timely issue resolution while adhering to service commitments and contractual obligations. The analyst leverages a strong understanding of service operations, systems, policies, and customer agreements to identify appropriate resolution paths and escalate issues as needed. Additionally, the role focuses on analyzing service performance, improving customer satisfaction, enhancing service quality, and supporting profitability through continuous improvement initiatives. By applying ITIL best practices, the Customer Management Analyst proactively assesses customer environments, identifies opportunities for operational improvements, and fosters long-term customer success and loyalty.<br><br><b><span>KEY AREAS OF RESPONSIBILITY:</span></b><ul><li><b><span>Client Governance</span></b> - Top priority is customer satisfaction. Establish an aligned governance model with your client(s). Cadence drives service performance, engagement, and ongoing improvements. Daily interactions, delivering services contract terms during the lifecycle of the agreement.<ul><li>Governance Model</li><li>Frequency: <span><span>Daily/Weekly/Monthly/Quarterly</span></span></li><li>Content:<ul><li>HDW/SW/MS/Projects</li><li>Performance Metrics</li><li>Bad Actors/Outliers</li><li>Market Performance</li><li>Entitlement/Billing</li><li>Change Mgmt</li></ul></li></ul></li><li><b><span>Service Performance Delivery of KPIs</span></b> - Ensure data integrity within the NCR ATLEOS systems. Performs reporting and prioritizes, maintains working relationships with client and internal organizations.<ul><li>SLA performance results</li><li>Outlier Mgmt – aged Workorder</li><li>Client KPIs</li><li>Field Retrofit Order (FRO)&nbsp;</li></ul></li><li><b><span>Entitlement</span></b> – Entitlement is what a customer is entitled to under their service contract. Accurate and timely asset entitlement is paramount.<ul><li>Endpoints registration</li><li>Proper coverage in delivery system</li><li>Time &amp; Material billing/disputes</li></ul></li><li><b><span>Bad Actor &amp; Chronic Units</span></b> - Hardware that repeatedly fails to meet standards of quality and performance.<ul><li>Revisit <span><span>identification/improvements</span></span></li><li>Retrips isolation working with Field</li><li>Excessive failure rates of units</li></ul></li><li><b><span>Dispatch Avoidance</span></b> - Eliminate dispatches through remote resolve, CIT, First Time Fix dispatch business rule tuning improvements.<ul><li>Actions to eliminate workorders</li><li>Dispatch rule changes</li><li>CIT avoidance workorders</li></ul></li><li><b><span>Customer Engineer Support - </span></b>Provide general and or account specific support to the customer engineer.<ul><li>Environmental (electrical, CIT)</li><li>HDW/SW</li><li>Site prep/clearance</li><li>Site access, safety issue</li><li>Account procedures&nbsp;</li></ul></li><li><b><span>AR Invoices - </span></b>Accounts receivable are legal claims for payment collected within contract terms.<ul><li>Billing disputes</li><li>Concession approvals</li></ul></li><li><b><span>SLA Penalties - </span></b>Penalties assessed if SLA is breached.<ul><li>Penalty reconciliation</li><li>Penalty avoidance</li></ul></li><li><b><span>Call Pack - </span></b>Prepaid purchase of qty. of FLM calls per month, defined as service actions necessary to clear jams without the use of a tool and in 30 minutes or less.&nbsp;<ul><li>Monthly workorder mitigation</li><li>Over/under reporting</li><li>Right size call pack (WO usage)</li></ul></li><li><b><span>Parts &amp; Logistics - </span></b>Spare Parts Logistics consists of national, local or customer engineer trunk stock required to support the field. Understand the process and be proactive in ensuring parts are in the right place, right time working with Logistics.<ul><li>Parts Availability</li><li>Parts Quality</li><li>Assumption of Service</li></ul></li></ul><ul><li><b><span>Basic Qualifications:</span></b></li><li>Technical/Vocational certification or High School diploma or, 0-1 years of related experience.</li><li>Detailed oriented, analytical, and/or technical experience, preferably within NCR ATLEOS services.</li><li>Demonstrated proficiencies with Microsoft Office Suite software, excellent in Microsoft Excel.</li><li>Excellent written and verbal communications skills.</li><li>Ability to work in a fast-paced environment. multi-task, time management and organizational skills.</li><li>Ability to identify and resolve issues with a sense of urgency.</li><li>Ability to work as part of a team or independently.</li><li>Willing to work non-standard business hours as required by<br>customers.</li><li>Fast learner.</li><li>Strong MS Excel, Word, PowerPoint, and Copilot skills.<br><b>P</b><b>referred SKILLS:</b></li><li>Experience in the various NCR ATLEOS Lines of Businesses</li><li>Experience of working in a managed services or outsourcing environment</li><li>IM</li><li>Cash Management</li><li>CIT Management</li><li>Availability Analytics</li></ul><p>#LI-RM1 / <span>#LI-SM1</span></p><br><p>Offers of employment are conditional upon passage of screening criteria applicable to the job.</p><br><p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>EEO Statement</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br>NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.</p><br><p><br><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Statement to Third Party Agencies</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><br><p><span>To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</span></p><br> </div>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>We're looking for an experienced and visionary director of housekeeping to lead our housekeeping operations in Cairo, Egypt. In this pivotal leadership role, you will oversee all aspects of our housekeeping department, driving operational excellence while fostering a culture of innovation, collaboration, and exceptional guest satisfaction. You'll work strategically to maintain the highest standards of cleanliness and presentation while building and mentoring a dedicated team committed to delivering outstanding service.</p> <p><strong>Responsibilities include:</strong></p> <ul> <li>Develop, implement, and continuously refine housekeeping policies, procedures, and quality standards that align with organizational goals and industry best practices</li> <li>Lead, mentor, and motivate a diverse team of housekeeping staff, including supervisors and room attendants, fostering a supportive and inclusive work environment</li> <li>Create, manage, and analyze departmental budgets, including labor costs, supplies, and equipment procurement, while identifying cost-saving opportunities</li> <li>Conduct regular inspections and quality audits to ensure consistent cleanliness, presentation standards, and compliance with established protocols</li> <li>Collaborate seamlessly with other departments to coordinate guest experiences and resolve interdepartmental challenges</li> <li>Implement and monitor comprehensive health, safety, and environmental protocols, ensuring full compliance with local regulations and sustainability practices</li> <li>Manage inventory systems and vendor relationships to optimize procurement of cleaning supplies and equipment</li> <li>Analyze performance metrics and key performance indicators to identify trends, implement improvements, and drive operational efficiency</li> <li>Address guest complaints and feedback related to housekeeping services with empathy and decisiveness, turning challenges into opportunities for improvement</li> <li>Stay informed about industry trends, emerging technologies, and innovative housekeeping practices, and champion their adoption within the department</li> <li>Recruit, onboard, and develop housekeeping staff, creating clear career paths and performance review processes</li> <li>Manage crisis situations and adapt quickly to changing operational demands while maintaining service excellence</li> </ul> <h4>Qualifications</h4> <ul> <li>Proven experience of 5+ years in housekeeping management, preferably in luxury hotels, resorts, or high-end hospitality environments</li> <li>Bachelor's degree in hospitality management, business administration, or related field (preferred)</li> <li>Certified Executive Housekeeper (CEH) certification or equivalent professional credential (preferred)</li> <li>Exceptional leadership and team management skills with the ability to inspire and develop staff at all levels</li> <li>Strong communication and interpersonal abilities, with proficiency in engaging with diverse, multicultural teams</li> <li>Advanced proficiency in budgeting, financial management, and cost analysis</li> <li>In-depth knowledge of cleaning techniques, products, equipment, and industry-standard protocols</li> <li>Experience with hospitality management software and property management systems</li> <li>Excellent analytical and problem-solving skills with a data-driven approach to decision-making</li> <li>Comprehensive understanding of health, safety, and environmental regulations specific to the hospitality sector</li> <li>Strategic planning and operational management expertise</li> <li>Vendor and supplier relationship management experience</li> <li>Strong quality assurance and inspection capabilities</li> <li>Knowledge of sustainability initiatives and environmental compliance practices</li> <li>Ability to work flexible hours, including weekends, holidays, and on-call availability as needed</li> <li>Demonstrated commitment to delivering exceptional guest experiences and maintaining high service standards</li> <li>Resilience and adaptability in fast-paced, dynamic environments</li> <li>Organized, detail-oriented approach with strong time management skills</li> <li>Inclusive mindset with the ability to foster a collaborative and supportive departmental culture</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <ul> <li>A passionate and inspired team that creates unique experiences for all they meet.</li> <li>We recognize and celebrate our team and individual success.</li> </ul> <p><strong>Hotel overview:</strong> Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination that claims Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema, and 4 floors of underground parking.<br> The spectacular reception leads the way to 543 elegantly designed rooms, suites, restaurants, bars, and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p> <h4>What is in it for you</h4> <ul> <li>Employee benefit card offering discounted rates at Accor worldwide</li> <li>Learning programs</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li> </ul></p><p></p>

<ul><li><p>Coordinate cybersecurity activities across cross-functional teams to ensure successful project delivery.</p></li><li><p>Define and manage cybersecurity requirements, scope, and objectives for products and vehicles.</p></li><li><p>Identify, assess, and monitor cybersecurity risks throughout the project lifecycle.</p></li><li><p>Collaborate with Product Security, Cybersecurity Architecture, and other stakeholders to ensure compliance with security standards.</p></li><li><p>Manage cybersecurity vulnerabilities, incidents, mitigation plans, and project status reporting.</p></li><li><p>Support vehicle incident response activities in collaboration with the Cybersecurity Incident Response Team.</p></li><li><p>Validate vulnerability data, confirm findings with product owners, and assess their impact on affected systems and components.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Automotive, Electrical, Mechanical, Cyber Security, Information Technology, or a related engineering field</p></li><li><p>1–5 years of relevant experience</p></li><li><p>Strong English communication skills</p></li><li><p>Experience in project management (classical or agile)</p></li></ul><p></p>

Company Description QAVO STUDIO is a growing, innovation-driven company focused on delivering high-quality creative and business solutions for its clients. The team values collaboration, accountable performance, and long-term partnerships with organizations across diverse industries. Joining QAVO STUDIO means working in a dynamic environment where new ideas are encouraged and data-informed decisions shape strategy. The company fosters professional development and offers opportunities to contribute directly to business growth. Team members are supported in developing their skills while helping to scale the organization sustainably. Role Description The Senior Business Developer will play a key role in driving revenue growth, building strategic relationships, and expanding QAVO STUDIO’s client portfolio. This full-time, on-site role is based in New Cairo and involves identifying new business opportunities, qualifying leads, and managing the entire business development cycle from initial outreach to closing deals. Responsibilities include conducting market and competitive research, developing tailored proposals and presentations, and maintaining strong, trust-based relationships with existing and prospective clients. The Senior Business Developer will collaborate with internal teams to align solutions with client needs, forecast sales, and report on pipeline performance. The role also involves setting and tracking growth targets, representing the company at events or client meetings, and continuously optimizing business development processes. Qualifications Strong Analytical Skills to interpret market trends, assess business performance, and support data-driven decision-making. Excellent Communication and interpersonal skills to present solutions clearly, negotiate effectively, and build long-term client relationships. Proven experience in Lead Generation and pipeline management, including prospecting, qualification, and opportunity nurturing. Solid Market Research capabilities to identify new segments, understand customer needs, and monitor competitors. Customer Service orientation, with the ability to manage expectations, resolve issues, and ensure a positive client experience. Demonstrated success in business development, sales, account management, or a related field, preferably in creative, digital, or consulting services. Ability to work on-site in New Cairo, manage multiple priorities, and collaborate effectively with cross-functional teams. Bachelor’s degree in Business, Marketing, Economics, or a related discipline, or equivalent practical experience. Proficiency with CRM tools, sales reporting, and basic productivity software (e.g., spreadsheets, presentation tools) is highly beneficial. Professional proficiency in English; additional language skills are an advantage.

<p>Are you a visionary <strong>Sales Director</strong> with an unparalleled passion for the <strong>Real Estate</strong> market? Do you thrive on leading high-performing teams, smashing <strong>Sales Targets</strong>, and shaping the future of property development? If so, we have an exhilarating opportunity for you to join our dynamic team in <strong>Giza, Egypt</strong>!</p><p>As our next <strong>Sales Director - Real Estate</strong>, you will be the driving force behind our ambitious sales objectives, playing a pivotal role in expanding our market footprint and elevating our brand within the vibrant Egyptian real estate landscape. This is an on-site position where your strategic leadership and sales acumen will directly contribute to our continued success.</p><ul><li><strong>Ignite Sales Excellence:</strong> Spearhead the development and execution of innovative sales strategies to achieve and consistently exceed ambitious <strong>Sales Target</strong>s.</li><li><strong>Cultivate High-Performance Teams:</strong> Inspire, mentor, and lead a dedicated sales force, fostering a culture of success, continuous improvement, and professional growth. Your <strong>Management</strong> and <strong>Leadership</strong> skills will be paramount.</li><li><strong>Drive Business Development:</strong> Identify and capitalize on new market opportunities, forge strategic partnerships, and expand our client base in key real estate segments.</li><li><strong>Master Market Dynamics:</strong> Utilize keen <strong>Market Analysis</strong> to understand trends, competitive landscapes, and customer needs, translating insights into actionable sales plans.</li><li><strong>Forge Lasting Relationships:</strong> Build and nurture strong <strong>Client Relationship Management</strong> practices, ensuring exceptional service and loyalty.</li><li><strong>Strategic Vision:</strong> Contribute to the overall business strategy, ensuring sales initiatives align with company goals and long-term vision.</li></ul><p><strong>Skills & Technologies:</strong> To excel in this role, you will possess a strong command of:</p><ul><li><strong>Real Estate</strong> Sales & Development</li><li>Achieving & Exceeding <strong>Sales Target</strong>s</li><li>Strategic <strong>Sales</strong> Planning & Execution</li><li>Exceptional <strong>Management</strong> & <strong>Leadership</strong></li><li>Robust <strong>Business Development</strong> Acumen</li><li>Expert <strong>Negotiation</strong> Skills</li><li>Proactive <strong>Strategic Planning</strong></li><li>Superior <strong>Client Relationship Management</strong></li><li>Effective <strong>Team Building</strong> & Coaching</li><li>In-depth <strong>Market Analysis</strong></li><li>Proficiency with <strong>CRM Software</strong></li><li>Strong Financial Acumen</li></ul><p><strong>Growth Opportunities & Impact:</strong> This is more than just a job; it's a launchpad for your career. You will have the autonomy to make significant decisions, drive substantial revenue growth, and directly influence our market position. We are committed to your professional development, offering unparalleled opportunities for learning and career advancement within a rapidly expanding organization. Your impact will be visible in every successful project and every satisfied client, solidifying our reputation as a leader in the Giza real estate sector.</p><p><strong>Team & Culture:</strong> Join a vibrant, results-oriented culture where collaboration, innovation, and passion for real estate are at our core. We celebrate successes, learn from challenges, and empower our team members to reach their full potential. You'll be part of a supportive environment that values expertise, initiative, and a commitment to excellence, working alongside seasoned professionals dedicated to making a tangible difference in the Egyptian property market.</p><p><strong>Requirements</strong></p><ul><li><strong>Your Foundation:</strong> A Bachelor's degree in Business Administration, Real Estate, Marketing, or a related field. An MBA or relevant Master's degree is a significant advantage.</li><li><strong>Experience that Commands Respect:</strong> A remarkable <strong>8-20 years</strong> of progressive experience in <strong>Real Estate Sales</strong>, with at least 5 years in a senior <strong>Management</strong> or Director-level role. Your track record must showcase consistent achievement and surpassing of <strong>Sales Target</strong>s.</li><li><strong>Leadership Prowess:</strong> Proven ability to lead, motivate, and develop high-performing sales teams, demonstrating exceptional <strong>Leadership</strong> and <strong>Team Building</strong> capabilities.</li><li><strong>Strategic Visionary:</strong> Expert-level proficiency in <strong>Strategic Planning</strong>, <strong>Business Development</strong>, and comprehensive <strong>Market Analysis</strong> within the real estate sector.</li><li><strong>Master Negotiator:</strong> Superior <strong>Negotiation</strong> skills and a talent for fostering strong <strong>Client Relationship Management</strong>.</li><li><strong>Technologically Astute:</strong> Hands-on experience with modern <strong>CRM Software</strong> and other sales productivity tools.</li><li><strong>Career Level Expectation:</strong> This is a definitive <strong>Senior Management</strong> position, requiring a leader who is ready to take full ownership, drive strategic initiatives, and be accountable for significant business outcomes.</li></ul>

<p>At EY, we re all in to shape your future with confidence. We ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.</p><p>The opportunity</p><p>EY is looking for a Manager/ Senior Manager to join our leading Valuation and Modelling and Economics practice, with focus on Financial Services Sector (Banking and Capital Markets (BCM), Insurance, and Wealth and Asset Management (WAM)).</p><p><b>Your key responsibilities</b></p><p>EY has an established industry leading practice in Strategy and Transactions practice. We advise our clients in addressing their transaction and non-transaction related decision-making process including strategic planning, identification and assessment of value creation for various purposes including strategic expansions / optimizations, reshaping results, operating model redefinition, feasibility assessment/business planning, financial reporting, market valuation, transactional considerations, etc.</p><p>You will understand the key business drivers, co-developing our approach with the client, agreeing value measurements with the client, providing value to the client through insights, factual conclusions and advice. You will support Financial Services Sector clients in defining their strategic objectives and priorities through performing strategic analysis work to transaction execution. You will plan, prepare and review deliverables in various forms including excel data books, written reports, presentations and discussions with the client. You will understand the capabilities of the firm and look for opportunities to sell additional services to our clients.</p><p>Skills and attributes for success</p><p>We are looking for experienced Strategy and Transactions professionals with good understanding and experience relevant for the Financial Services Sector (Banking, Insurance and Asset Management), to join our high performing team.</p><p>Qualifications &amp; Experience:</p><p>As a minimum, a bachelor's degree in finance, economics, accounting or business and 7-12 years of related business valuation work experience</p><p>In-depth understanding as well as expertise in various valuation methodologies, market assessment, market sizing, feasibility and business plans building, operating and commercial models review, financial analyses, capital allocation and cost optimization, portfolio optimization etc.</p><p>Financial modelling skills including experience building models from scratch</p><p>Strong understanding of the financial services institutions balance sheet structure and operating models.</p><p>Broad understanding of IFRS standards related to fair value measurements, business combination, impairment testing etc.</p><p><b>Ideally, you ll also</b></p><p>Have previous valuation experience in professional services/Big 4 Firm</p><p>Made an achievement of or significant progress towards a CFA</p><p>Have excellent Business Development skills</p><p>What we look for</p><p>Solution driven individual and out-of-comfort zone thinker with demonstrated record of solving complex problems and completing challenging projects. We are looking for candidates who are highly motivated, analytical, logical thinkers with a passion for valuations and have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients, goals.</p><p>What we offer</p><p>At EY, we ll develop you with future-focused skills and equip you with world-class experiences. We ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .</p><p>Are you ready to shape your future with confidence? Apply today.</p><p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p><p>EY | Building a better working world</p><p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>As a minimum, a bachelor's degree in finance, economics, accounting or business and 7-12 years of related business valuation work experience</li><li>In-depth understanding as well as expertise in various valuation methodologies, market assessment, market sizing, feasibility and business plans building, operating and commercial models review, financial analyses, capital allocation and cost optimization, portfolio optimization etc.</li><li>Financial modelling skills including experience building models from scratch</li><li>Strong understanding of the financial services institutions balance sheet structure and operating models.</li><li>Broad understanding of IFRS standards related to fair value measurements, business combination, impairment testing etc.</li><li>Ideally, you ll also</li><li>Have previous valuation experience in professional services/Big 4 Firm</li><li>Made an achievement of or significant progress towards a CFA</li><li>Have excellent Business Development skills</li></ul><p>Solution driven individual and out-of-comfort zone thinker with demonstrated record of solving complex problems and completing challenging projects. We are looking for candidates who are highly motivated, analytical, logical thinkers with a passion for valuations and have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients, goals.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >In this role, you will:</span></p><p>Validate and improve the data quality throughout the demand generation process: account validation and cleansing of firmographic data,</p><p>Create target account lists with intelligent segmentation tools</p><p>Profile account contacts to prepare demand generation campaigns.</p><p>Furthermore, you will be part of the EMEA DDA community and have the chance to interact with DDAs from other locations, such as our sister office in Barcelona.</p><p>What you bring</p><p>We re looking for someone who is a self-starter, result oriented, and curious by nature. A glass-half-full person who strives both as a team player and in delivering high quality work in a fast-paced environment.</p><p>Bachelor s or master s degree with interest in sales or business development in the Software Industry</p><p>Recent Graduate (Early Talent role for candidates with up to 3 years of post-graduation experience)</p><p>Fluent in English and Arabic, both written and oral, French is a plus</p><p>Can work daily in the Digital Hub office in Cairo</p><p>Great analytical skills combined with strong interpersonal abilities</p><p>Comfortable working with digital and AI-assisted tools while applying independent judgment and critical thinking to outputs and recommendations</p><p>Strong Knowledge of Microsoft Office suite, especially MS Excel</p><p>Strong team player as well as the ability to work independently, learn and adapt quickly, take ownership</p><p>Attention to detail as well as striving to deliver high quality work and results within tight deadlines</p><p>Meet your team</p><p>The EMEA Digital Hub is at the core of the SAP Digital Strategy to scale its market coverage efficiently with velocity while offering memorable digital customer experiences. Our Digital Hub operations cover the entire customer lifecycle digitally from Cairo, Dublin and Barcelona leveraging the world s best digital modalities, and housing and graduating the next generation of digital-native, high performing talent. The Digital Hub Location in Cairo is growing fast and is at the forefront to digitally service the Middle East and African customers and partners. Within the hub, the Demand Intelligence Team is a critical component of the Demand Generation engine, providing insight and support to the teams in charge of demand generation execution.</p><p>Summary and role information</p><p>As Digital Demand Associate (DDA) and member of the Demand Intelligence Team (DIT) in the Digital Hub in Cairo, you will play a critical role to uncover the addressable market for SAP, strengthen the data foundation in support of the demand generation engine and support the readiness of digital demand generation campaigns. You will work hand in hand with the Demand Managers, Sales and Sales Development Managers in the planning, preparation, and follow up of demand generation campaigns.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We re looking for someone who is a self-starter, result oriented, and curious by nature. A glass-half-full person who strives both as a team player and in delivering high quality work in a fast-paced environment.</p><p>Bachelor s or master s degree with interest in sales or business development in the Software Industry</p><p>Recent Graduate (Early Talent role for candidates with up to 3 years of post-graduation experience)</p><p>Fluent in English and Arabic, both written and oral, French is a plus</p><p>Can work daily in the Digital Hub office in Cairo</p><p>Great analytical skills combined with strong interpersonal abilities</p><p>Comfortable working with digital and AI-assisted tools while applying independent judgment and critical thinking to outputs and recommendations</p><p>Strong Knowledge of Microsoft Office suite, especially MS Excel</p><p>Strong team player as well as the ability to work independently, learn and adapt quickly, take ownership</p><p>Attention to detail as well as striving to deliver high quality work and results within tight deadlines</p><p></p></section>

<p><strong>Scale Your Career with Wave 2 ????</strong></p><p>Your transition from an ambitious graduate to a full-time professional begins here.</p><p>We are launching <strong>Wave 2 of our Leadership Development Program</strong>—a 3-month intensive track designed to accelerate your growth, sharpen your expertise, and prepare you for real-world impact.</p><p><strong>What You Will Gain:</strong></p><ul><li><p><strong>Cross-Functional Exposure:</strong> Rotate through core departments and understand the mechanics of business decision-making.</p></li><li><p><strong>Practical Knowledge:</strong> Work on real projects to build job-ready, technical skills.</p></li><li><p><strong>Direct Path to Employment:</strong> Top performers will be selected for <strong>full-time positions</strong>.</p></li></ul><p><strong>Who We Are Looking For:</strong> Graduates with strong drive and a growth mindset in the following disciplines:</p><ul><li><p>Mechanical Engineering</p></li><li><p>Electrical Engineering</p></li><li><p>Civil Engineering</p></li><li><p>Software Engineering</p></li></ul><p><strong>Program Details:</strong></p><ul><li><p><strong>Start Date:</strong> Aug 2026</p></li><li><p><strong>Duration:</strong> 3 Months</p></li><li><p><strong>Outcome:</strong> Full-Time Employment Opportunities for Top Talent</p></li></ul><p>Ready to turn your potential into a career? <strong>Apply now.</strong></p><p><strong>Requirements</strong></p><ul><li><p><strong>Education:</strong> Bachelor’s degree in mechanical, Electrical, Civil, or Software Engineering (Graduation Class of <strong>2025 or 2026</strong>).</p></li><li><p><strong>Languages:</strong> Excellent command of written and spoken English.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><br>Job Purpose:<br>The Network &amp; Network Security Lead will play a major role in ensuring the integrity, performance, and security of the organization’s networking environment. This role goes beyond operations, demanding an expert-level understanding of complex network and security architectures, a hands-on ability to troubleshoot high-impact issues, and the capability to lead cross-functional teams in delivering secure and resilient infrastructure for a regulated financial environment.<br>Key Responsibilities &amp; Duties:<p>·&nbsp;Architecture &amp; Design Leadership:</p><br><p>·&nbsp;Lead the design and evolution of enterprise network and security architecture aligned with business and compliance requirements.</p><br><p>·&nbsp;&nbsp;Ensure integration of network security principles in all architectural decisions.</p><br><p>·&nbsp;Collaborate with the design &amp; architect team for the new project or new initiative</p><br><p>·&nbsp;Advanced Troubleshooting &amp; Problem Resolution:</p><br><p>·&nbsp;Own and resolve high-severity incidents by diving deep into Layer 1–7 issues spanning networking, firewalls, routing, DNS, proxies, and cloud networking.</p><br><p>· Lead root cause analysis and implement long-term preventive measures.</p><br><p>·&nbsp;Multiskilling &amp; Cross-Functional Expertise:</p><br><p>·&nbsp;Provide mentorship across routing, switching, firewalls (NGFW), load balancers, VPNs, SD-WAN, ACI, SD-Access, and network access control (NAC).</p><br><p>·&nbsp;&nbsp;Encourage skill development across multiple technology domains within the team.</p><br><p>·&nbsp;&nbsp;Security Posture &amp; Threat Management:</p><br><p>· Implement and maintain network segmentation, access control, and zero-trust strategies.</p><br><p>·&nbsp;&nbsp;Collaborate with the cross-departmental teams on incident response and threat mitigation.</p><br><p>·&nbsp; Operations Oversight &amp; Optimization:</p><br><p>·&nbsp;&nbsp;Oversee the performance, availability, and efficiency of the network and its security services.</p><br><p>·&nbsp;&nbsp;Develop and enforce network operations procedures, ensuring compliance with industry and regulatory standards.</p><br><p>·&nbsp;Project Leadership:</p><br><p>·&nbsp; Lead critical infrastructure projects, including migrations, upgrades, and partner connectivity.</p><br><p>·&nbsp;Coordinate cross-departmentally to ensure secure rollout of new services and systems.</p><br><p>·&nbsp;&nbsp;Vendor &amp; Contract Management:</p><br><p>·&nbsp;&nbsp;Evaluate, select, and manage vendors and service providers.</p><br><p>·&nbsp;&nbsp;Ensure SLA compliance and conduct regular performance reviews.</p><br><p>·&nbsp;&nbsp;Compliance &amp; Audit Readiness:</p><br><p>·&nbsp;&nbsp;Maintain documentation and policies to meet the requirements of financial sector audits and compliance checks (e.g., PCI-DSS, ISO 27001).</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitoring &amp; Incident Detection:</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with proactive monitoring for performance and threats using tools like SIEM, NMS, and flow analysis.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Define thresholds, alerts, and escalation workflows for operational and security incidents.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Team Development:</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide coaching, conduct regular performance reviews, and build development plans for team members.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Foster a culture of accountability, ownership, and continuous learning.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Documentation:</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong experience using documentation tools (Microsoft Office 365, Visio, Lucid chart).</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all documentation aligns with compliance, audit, and organization standards.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong presentation skills.</p><br><br><p>&nbsp;Skills &amp; Qualifications:</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Deep hands-on expertise in enterprise networking, SDN solutions, network security, and firewall administration (Cisco, Aruba, Fortinet, Palo Alto, etc.).</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full-stack network knowledge (routing, switching, DNS, VPN, proxies, load balancers, SD-WAN, NAC, Wi-Fi, ACI, SD-Access).</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong experience designing and managing secure, scalable, and high-performance networks.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficient in troubleshooting complex multi-vendor, multi-layer issues under pressure.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understanding of secure cloud networking (Azure/AWS) and hybrid environments.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiar with compliance frameworks such as Cybersecurity Framework, NCA, ISO 27001, NIST.</p><br><br>Education &amp; Certifications:<p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s or master’s degree in computer science, Network Engineering, or a related field.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Preferred certifications:</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cisco CCIE (DC, Enterprise, Security) preferred Enterprise.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <b>CISSP / CISM</b> (a plus for security leadership)</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cloud certifications (AWS/Azure Network Specialty)</p><br>Working Conditions:<p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Based in Saudi Arabia with on-site visits to data centers and site offices.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Availability for critical incidents and changes outside of normal working hours.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hybrid collaboration with global teams, regulators, and auditors.</p><br><br><span>Platform Proficiency (Required)</span><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SolarWinds NPM (performance monitoring), NTA (traffic analysis), NCM (configuration governance — golden baselines, drift detection, scheduled backups, rollback)</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Dynatrace with Davis AI for full-stack observability and AIOps-driven root cause analysis</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bridge AIOps for event correlation and alert noise reduction</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ServiceNow as the system of record for all ITSM workflows (incidents, changes, CMDB, approval gates)</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Palo Alto NGFW and Cisco ASA/FTD for firewall administration</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cisco ISE for Network Access Control (posture, guest, BYOD workflows)</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cisco SD-WAN (controller-based) with MPLS underlay across all sites</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Citrix NetScaler for load balancing (diagnostic-first approach)</p><br><br><span>Delivery Model Responsibilities</span><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead the on-site KSA network team (Network Tower Lead/Architect + L3 engineer) while overseeing 24×7 offshore NOC teams (Egypt &amp; India) responsible for monitoring, incident response, and change execution.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with ISPs for MPLS/Internet underlay circuit management.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure bilingual (Arabic and English) communication across all network touchpoints.</p><br><br><span>Network Automation Oversight</span><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Own the delivery of network automation use cases:</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; WAN degradation diagnostics (auto-collect interface counters, path stats)</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Port flap triage (approval-gated port bounce via ServiceNow)</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AP recovery and client rebalancing (controller-based recovery, RF adjustment)</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Configuration drift detection and restore (NCM golden baselines)</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BGP neighbor failure diagnostics (routing state collection, ISP escalation)</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pre-meeting wireless readiness validation for VIP areas</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Automation pattern: SolarWinds events → ServiceNow workflows → Ansible playbooks</p><br><br><span>Compliance &amp; Regulatory</span><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NCA (National Cybersecurity Authority) — Saudi regulatory framework</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NDMO (National Data Management Office) — Saudi data governance</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ISO 27001, NIST, CIS hardening baselines</p><br><br><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.&nbsp;More information on employment scams is available</span></b>&nbsp;<span>here</span><span><b><i>.</i></b></span></p><br> </div>

<p>About the Role We are looking for an experienced Product Management Consultant to partner with our team in shaping and accelerating the development of high-impact product aligned with business objectives. This is a consulting engagement designed for a senior product manager who can provide strategic guidance, establish product best practices, and support execution across key initiatives. The ideal candidate combines strong product expertise, strategic thinking, and hands-on experience delivering successful digital products while effectively collaborating with cross-functional teams. Key Responsibilities Advise leadership on product strategy, vision, and roadmap development. Lead product discovery activities, including user research, market analysis, and opportunity assessment. Facilitate alignment between business stakeholders, product, design, and engineering teams. Translate business goals and customer needs into clear product requirements and prioritized initiatives. Support product teams in roadmap prioritization and decision-making through data-driven insights. Review product performance metrics and recommend optimization opportunities. Provide guidance on go-to-market planning and product launch readiness. Share industry best practices, market trends, and emerging technology insights. Coach and mentor product managers and cross-functional teams on product management methodologies. Identify risks, dependencies, and strategic opportunities to improve product outcomes.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Bachelor's degree in Business, Engineering, Computer Science, or a related field (MBA is a plus). 6+ years of product management experience, preferably within technology, AI, SaaS, or digital product environments. Proven track record of defining product strategy and supporting successful product delivery. Strong analytical and problem-solving skills with a data-driven approach. Excellent communication, facilitation, and stakeholder management capabilities. Experience working in Agile environments and collaborating with cross-functional teams. Ability to influence without direct authority and drive alignment across teams. Preferred Skills Experience with AI/ML, automation, or platform-based products. Familiarity with product analytics tools such as Mixpanel, Amplitude, or GA4. Strong understanding of UX/UI principles and product design processes. Experience scaling product organizations or establishing product management frameworks.</p>

Key Responsibilities• Design and implement Unified Communications solutions, including voice, video conferencing, messaging, and collaboration platforms.• Coordinate UC projects, including system upgrades, migrations, integrations, and deployments.• Act as a Subject Matter Expert (SME) and escalation point for complex voice and video-related issues.• Manage vendor relationships, licensing, SLAs, and support contracts.• Collaborate with internal teams and customers to ensure reliable, secure, and high-performing UC services.<br>Experience & Qualifications• Bachelor’s degree in Information Technology, Telecommunications, or a related field.• 5+ years of experience working with Unified Communications technologies.• Strong hands-on experience with Avaya Aura and Cisco Collaboration platforms.• Solid understanding of VoIP, SIP, QoS, SBCs, call routing, and video conferencing technologies.• Relevant certifications such as Avaya ACSS/ACIS or Cisco Collaboration are a strong advantage.• Excellent communication, leadership, troubleshooting, and problem-solving skills.• Familiarity with ITIL processes and service management tools is a plus.

<p>Envision Employment Solutions is currently looking for a Card &amp; Payment Operations Manager for one of our partners, a leading Digital Bank!</p><p>THE ROLE</p><p>You make sure the money moves and the numbers add up. Every card the digital bank issues, every payment it processes, every dispute and chargeback runs through the operation you lead, and one mistake here is one a customer feels immediately. In a bank built for everyday money, you own the machinery that must work every single time.</p><p>WHAT YOU LL DO</p><p>Oversee card operations end to end, from issuance and lifecycle management to customer request fulfilment</p><p>Run payment operations, including transaction processing, exception handling, reconciliation, disputes, chargebacks and payment recovery</p><p>Lead the card and payment operations analysts to SLAs, procedures and quality standards, and review the escalated high risk, fraud related and customer impacting cases yourself</p><p>Hold the operation to Visa and Mastercard scheme rules, payment network requirements, regulatory obligations and internal controls</p><p>Investigate the root cause of recurring issues and put corrective actions and automation in place</p><p>Coordinate with technology, fraud, compliance and external partners to keep service delivery and reconciliation clean</p><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE RE LOOKING FOR</p><p>5 to 8 years in card or payment operations within a bank or fintech</p><p>Strong command of card scheme rules, and the payment rails beneath them</p><p>Hands on experience running chargeback and dispute resolution</p><p>Familiarity with core banking and card management systems</p><p>A strong operational risk awareness and control mindset</p><p>YOU LL THRIVE HERE IF YOU</p><p>You believe an operation that works quietly every time beats one that impresses when it is watched</p><p>You d rather fix the root cause of a recurring exception than reconcile it again next month</p><p>You read a scheme rule as an operational control, not a formality</p><p>You feel a failed transaction the way the customer does</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for a Card &amp; Payment Operations Manager for one of our partners, a leading Digital Bank!<br> THE ROLE You make sure the money moves and the numbers add up.<br> Every card the digital bank issues, every payment it processes, every dispute and chargeback runs through the operation you lead, and one mistake here is one a customer feels immediately.<br> In a bank built for everyday money, you own the machinery that must work every single time.<br> WHAT YOU’LL DO Oversee card operations end to end, from issuance and lifecycle management to customer request fulfilment Run payment operations, including transaction processing, exception handling, reconciliation, disputes, chargebacks and payment recovery Lead the card and payment operations analysts to SLAs, procedures and quality standards, and review the escalated high risk, fraud related and customer impacting cases yourself Hold the operation to Visa and Mastercard scheme rules, payment network requirements, regulatory obligations and internal controls Investigate the root cause of recurring issues and put corrective actions and automation in place Coordinate with technology, fraud, compliance and external partners to keep service delivery and reconciliation clean WHAT WE’RE LOOKING FOR 5 to 8 years in card or payment operations within a bank or fintech Strong command of card scheme rules, and the payment rails beneath them Hands on experience running chargeback and dispute resolution Familiarity with core banking and card management systems A strong operational risk awareness and control mindset YOU’LL THRIVE HERE IF YOU You believe an operation that works quietly every time beats one that impresses when it is watched You’d rather fix the root cause of a recurring exception than reconcile it again next month You read a scheme rule as an operational control, not a formality You feel a failed transaction the way the customer does</span> </div>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Business Insights & Trading Specialist to drive the effective and accurate trading and sales performance of the Total Products & Services portfolio across one or multiple markets. This role acts as a key connection between Group Products & Services and local markets, partnering with stakeholders across multiple functions to optimise portfolio performance, support strategic growth initiatives, and deliver insightful analysis to senior leaders. The successful candidate will be highly analytical, commercially aware, and confident in engaging with stakeholders at all levels while transforming complex data into actionable business insights.</p> <h4>What you’ll do</h4> <ul> <li>Partner with multiple markets to align taxonomy, forecasting methodologies, and sales reporting practices for the Total Products & Services portfolio, ensuring consistency and accuracy across markets.</li> <li>Share executive-level reporting with stakeholders across markets to support strategic alignment and performance management.</li> <li>Collaborate with market teams on forecasting, trading opportunities, performance reviews, and strategic discussions to support portfolio growth.</li> <li>Build and maintain strong relationships with leaders and stakeholders across sales, trading, finance, and commercial functions, enabling informed and data-driven decisions.</li> <li>Act as a key liaison between market teams and Vodafone Group functions to support sales and trading performance objectives.</li> <li>Deliver accurate analysis, reports, presentations, and executive-ready insights to senior stakeholders.</li> <li>Lead monthly sales trading performance reporting activities across multiple markets and ensure timely communication of key performance indicators.</li> <li>Support annual budget planning activities, coordinating with commercial, finance, and trading stakeholders to ensure alignment with business objectives.</li> <li>Identify performance risks, opportunities, and strategic growth areas through detailed analysis and insight generation.</li> </ul> <h4>Who you are</h4> <ul> <li>A professional with strong experience in analysing, interpreting, and identifying trends within complex datasets. 5-7 years of experience.</li> <li>An excellent communicator who is comfortable presenting to, influencing, and collaborating with stakeholders across multiple functions and levels of seniority.</li> <li>Fluent in English, both written and spoken.</li> <li>Proactive, solution-oriented, and capable of working independently within a fast-paced environment.</li> <li>Commercially aware with a strong understanding of sales performance and financial drivers.</li> <li>Skilled at transforming data into meaningful business insights, identifying performance risks and growth opportunities across functions such as commercial planning, finance, sales, and product management.</li> <li>Able to balance local market requirements with broader business strategies and best practices.</li> <li>Educated to degree level in business administration, finance, or a related quantitative discipline.</li> <li>Experienced in using Microsoft applications, Salesforce, and Power BI.</li> <li>Demonstrated success in business operations, sales operations, commercial, or finance business partnering roles.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work closely with senior leadership and executive stakeholders across multiple international markets.</li> <li>Exposure to strategic portfolio management, commercial performance, forecasting, and sales optimisation activities.</li> <li>A collaborative and global environment where business insights directly influence strategic decisions and market performance.</li> <li>Opportunities to develop expertise in business performance management, stakeholder engagement, and executive reporting.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced commercial and trading performance analysis.</li> <li>Strategic forecasting and budget planning methodologies.</li> <li>Executive-level reporting and presentation development.</li> <li>Cross-functional stakeholder management and international market collaboration.</li> <li>Data-driven decision-making using Salesforce, Power BI, and business analytics techniques.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<ul><li><p>&nbsp;Plan shipments based on product availability and customer requests</p></li><li><p>&nbsp;Track orders to ensure timely deliveries</p></li><li><p>&nbsp;Prepare shipping documents (like invoices, purchase orders and bills of lading)</p></li><li><p>&nbsp;Coordinate our supply chain procedures to maximize quality of delivery</p></li><li><p>&nbsp;Schedule shifts for our drivers and warehouse staff</p></li><li><p>&nbsp;Maintain updated records of orders, suppliers and customers</p></li><li><p>&nbsp;Oversee the levels of our warehouse stock and place orders as needed</p></li><li><p>&nbsp;Provide information to customers about the status of their orders</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>&nbsp;Work experience as a Logistics Administrator, Warehouse Administrator or similar role</p></li><li><p>&nbsp;Knowledge of logistics software or transport management systems</p></li><li><p>&nbsp;Basic accounting knowledge</p></li><li><p>&nbsp;Excellent organizational and time-management skills</p></li><li><p>&nbsp;Good communication skills</p></li><li><p>&nbsp;BSc in Supply chain management, Logistics or relevant field</p></li></ul><p></p>

Company Description Etisal International Group is a customer experience and business process outsourcing company that supports organizations across multiple industries. The group focuses on delivering high-quality contact center services, including phone, chat, and digital support, to help clients strengthen their relationships with customers. Etisal International Group invests in training, technology, and supportive work environments to enable teams to perform effectively and grow professionally. The company offers opportunities for skill development, career progression, and working with diverse customer bases in a structured, team-oriented setting. Role Description The English Customer Support Agent – Chat Account is a full-time, on-site role based in Giza. The agent will handle customer inquiries via chat in English, provide accurate information, and resolve issues in a timely and courteous manner. Daily tasks include responding to customer questions, troubleshooting common problems, documenting interactions, and following established procedures and service guidelines. The agent will work closely with supervisors and team members to maintain service quality, meet performance targets, and contribute to customer satisfaction. The role also involves escalating complex issues when needed and providing feedback on recurring problems to improve processes. Qualifications Strong customer-facing skills, including Customer Support and Customer Service, with a focus on maintaining high Customer Satisfaction. Clear and professional Communication skills in English, both written and reading, suitable for rapid chat-based interaction. Ability to perform effective Troubleshooting, identify root causes, and provide appropriate solutions or guidance. Attention to detail, accuracy in typing, and the ability to manage multiple chat conversations simultaneously. Comfort working in an on-site contact center environment in Giza, with flexibility for shift-based schedules as needed. Basic computer literacy and familiarity with chat platforms, CRM systems, or customer support tools. Prior experience in customer support or call center roles is an advantage but not always required.