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???? We’re Hiring – IT Administrator Location: Egypt – Remote – Night Shift / Australian Time Zone<br>About the Role Koinonia Enterprises is looking for an organised and technically capable IT Administrator to join our team and support our Australian operations. This is a hybrid IT and compliance role, combining Microsoft 365 and IT administration with information security, ISO management systems, business process improvement, automation, and the development of tailored internal tools and platforms. The role will primarily focus on Microsoft 365 administration, user and access management, Share Point, IT support, information security and ISO management systems, while also supporting selected business administration and internal systems improvement activities. The position is remote and requires close collaboration with our Australian management and operational teams. The successful candidate must be able to work Australian business hours / Australian time zone.<br>Key Responsibilities• Administer Microsoft 365, including user accounts, mailboxes, licences, permissions and access • Manage Share Point sites, document libraries, security groups and user permissions • Provide first-line IT support and troubleshoot day-to-day technical issues • Maintain appropriate access controls and support information-security requirements • Support information-security controls, access reviews and incident-related activities • Maintain and update ISO policies, procedures, registers and supporting evidence • Support ISO 9001, ISO 14001, ISO 45001 and ISO 27001 management systems • Prepare and organise documentation and evidence for internal and external audits • Track audit findings, corrective actions and compliance requirements through to closure • Maintain company procedures, controlled documents and compliance records • Design and build tailored internal tools and platforms to support business operations and improve efficiency • Develop and maintain automation workflows, internal applications and business tools that reduce manual work and improve process reliability • Improve internal processes and identify opportunities for automation and digitalisation • Support management with selected administrative systems, trackers and reporting tools • Coordinate with external IT/service providers when escalation or specialist support is required<br>What We’re Looking For• Experience in IT administration, systems support or a similar technical support role • Good working knowledge of Microsoft 365 administration • Experience with Share Point administration, permissions and document management • Strong understanding of user access, security permissions and basic information-security practices • Experience with ISO management systems, audits or compliance documentation is highly desirable • ISO 27001 or information-security experience would be a strong advantage • Strong organisational and problem-solving skills • Strong attention to detail • Strong written and spoken English • Ability to communicate professionally with management, employees and external providers • Comfortable working remotely with Australian teams • Ability and willingness to work Australian business hours / night shift from Egypt • Strong Microsoft Excel, Word and general Microsoft Office skills • Ability to manage multiple priorities and follow tasks through to completion with limited supervision • Ability to understand business processes and translate operational needs into practical IT solutions<br>Highly Regarded• Microsoft 365 Administrator experience or certification • ISO 27001 implementation or audit experience • Experience with ISO 9001, ISO 14001 and/or ISO 45001 • Share Point administration experience • Power Automate or other workflow automation experience • Experience building internal tools, dashboards, workflow solutions or lightweight business applications • Basic scripting knowledge, such as Power Shell, Python or similar • Experience with low-code/no-code platforms • Strong technical troubleshooting skills • Experience working within telecommunications, engineering or project-based organisations The Ideal Candidate This role is ideal for someone who combines technical IT capability with strong documentation, compliance, automation and organisational skills. We are looking for someone who can not only administer systems and support users, but also understand business requirements, improve processes, and build practical internal solutions that make day-to-day operations more efficient. The successful candidate will work closely with Koinonia’s management and operational teams in Australia, with specialist escalation and knowledge-transfer support available during the transition period.???? Interested candidates can apply by sending their CV to hr.management@koinoniaenterprises.com.au<br>#Career Opportunities #Job Opportunity #ITAdministrator #Microsoft365 #ISO27001 #Information Security #Share Point #Automation #Power Automate #Internal Tools #ITJobs #Egypt Jobs #Remote Jobs #Koinonia Enterprises

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.<br><br>The company is founder-led, profitable, and growing.<br><br>The role<br><br>Our Workplace Engineering team are a highly performant group which specialises in web architecture and analytics specialists. Building new tools, dashboards and analytics that empower colleagues, managers and executives to make better decisions and deliver better work.<br><br>What you will do:<br><br>Design and deliver web-based systems and SAASProvide new insights into the Canonical workplace experience Enable new processes and improve existing workflows Collaborate proactively with a distributed team Write high-quality code to create new features Debug issues and produce high-quality code to fix them Consistently provide high-quality code reviews to other engineers Discuss ideas and collaborate on finding good solutions Estimate work, set goals and meet them Write project specifications, and epics and understand the risks Understand completion criteria and push work to completion Coaching, mentoring and providing feedback to more junior members of the team, while always developing yourself Connect to many data sources and provide insightful visualisations Database design and architecture for connected systems Developing new and improved working practices for the company Providing tooling to support optimised processes Love what you do.<br><br>Who you are<br><br>To be successful in this team you must be an expert in two or more of the following:<br><br>Backend web service programming in Python and Node. JSSolid understanding of web development technologies such as HTML, CSS, and Java Script. Data analytics and statistical analysis Natural language processing, sentiment analysis, machine learning Data visualisation<br><br>The ideal candidate will use their passion for experimentation and analytics to build tomorrow's tech organisation. This team will help us gain insights into the business and our talent pool, and use those insights to improve the experience of working at Canonical.<br><br>As a Senior Web Engineer at Canonical, you need an analytical, data-driven mind and a passion to connect and make sense of interesting data from APIs. We focus heavily on the collection of metrics, optimising processes, and ways of working across Canonical. You need to demonstrate leadership, excellence, and consistency and will mentor others in the team.<br><br>What we offer colleagues<br><br>We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.<br><br>Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events<br><br>About Canonical<br><br>Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.<br><br>Canonical is an equal opportunity employer<br><br>We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.<br><br>The company is founder-led, profitable, and growing.<br><br>The role<br><br>Our Workplace Engineering team are a highly performant group which specialises in web architecture and analytics specialists. Building new tools, dashboards and analytics that empower colleagues, managers and executives to make better decisions and deliver better work.<br><br>What you will do:<br><br>Design and deliver web-based systems and SAASProvide new insights into the Canonical workplace experience Enable new processes and improve existing workflows Collaborate proactively with a distributed team Write high-quality code to create new features Debug issues and produce high-quality code to fix them Consistently provide high-quality code reviews to other engineers Discuss ideas and collaborate on finding good solutions Estimate work, set goals and meet them Write project specifications, and epics and understand the risks Understand completion criteria and push work to completion Coaching, mentoring and providing feedback to more junior members of the team, while always developing yourself Connect to many data sources and provide insightful visualisations Database design and architecture for connected systems Developing new and improved working practices for the company Providing tooling to support optimised processes Love what you do.<br><br>Who you are<br><br>To be successful in this team you must be an expert in two or more of the following:<br><br>Backend web service programming in Python and Node. JSSolid understanding of web development technologies such as HTML, CSS, and Java Script. Data analytics and statistical analysis Natural language processing, sentiment analysis, machine learning Data visualisation<br><br>The ideal candidate will use their passion for experimentation and analytics to build tomorrow's tech organisation. This team will help us gain insights into the business and our talent pool, and use those insights to improve the experience of working at Canonical.<br><br>As a Senior Web Engineer at Canonical, you need an analytical, data-driven mind and a passion to connect and make sense of interesting data from APIs. We focus heavily on the collection of metrics, optimising processes, and ways of working across Canonical. You need to demonstrate leadership, excellence, and consistency and will mentor others in the team.<br><br>What we offer colleagues<br><br>We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.<br><br>Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events<br><br>About Canonical<br><br>Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.<br><br>Canonical is an equal opportunity employer<br><br>We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

<p>Provide first line support for all users</p><p>Answer staff questions in person and via phone and email on all company supported applications.</p><p>Troubleshoot desktops, laptops, IP phones, printers and networks problem.</p><p>Perform hardware and software installations.</p><p>Respond to users Tickets and requests</p><p>Provides peripheral equipment support (e.g., printers, scanners, faxes, and cameras), wireless networking, Laptop support etc.</p><p>Some positions are accountable for maintaining inventory of IT equipment.</p><p>Research and troubleshoot basic to mid-level IT related issues.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>Platform Development: Manage IoT platforms that support: Device management, Asset management, Remote monitoring, Remote control, Data collection, Telemetry, Alerts &amp; notifications, Analytics, Reporting.</p><p>Product Development: Develop end-to-end IoT products and services including: Smart City, Smart Buildings, Smart Metering, Fleet Management, Industrial IoT, Environmental Monitoring, Smart Agriculture, Connected Assets, Energy Management.</p><p>Data Management: Develop systems for: IoT data ingestion, Data storage, Stream processing, Analytics, Visualization, Reporting.</p><p>Product Lifecycle Management: Define product roadmap, gather business requirements, Develop product specifications, Coordinate testing and releases, Support commercialization activities.</p><p>Security: Implement, Identity management, Role-based access control, Secure APIs, Data encryption, Authentication, Compliance with security standards</p><p>User Experience: Develop intuitive: Web portals, Mobile applications, Dashboards, Administrative consoles</p><p>Collaboration: Work closely with: Network engineers, Embedded developers, Data engineers, Sales teams, Product managers, Operations teams and Customers</p>

About The Role<br><br>At Octane,The Senior Business Development Executive is a full-time, on-site role based in Cairo, Egypt. The role focuses on identifying and pursuing new business opportunities, generating qualified leads, and building a strong pipeline of prospective clients. Responsibilities include conducting market research, developing outreach strategies, presenting Octane’s digital payment solutions to key decision-makers, managing client relationships, negotiating contracts, coordinating client onboarding with internal teams, and tracking performance against sales targets. The role also involves representing Octane at industry events and gathering market feedback to refine the go-to-market strategy.<br><br>What You'll Be Doing<br><br>Identify, prospect, and develop new business opportunities across target industries. Build and maintain a strong pipeline of qualified prospects through networking, cold outreach, referrals, and market research. Conduct meetings, presentations, and product demonstrations to introduce Octane's solutions to prospective clients. Understand customer business needs and position Octane's products as value-driven solutions. Manage the full business development cycle from lead generation through negotiation and contract closure. Build strong relationships with key decision-makers, including business owners, finance leaders, operations managers, and procurement teams. Collaborate with the Sales, Product, Operations, and Customer Success teams to ensure a smooth customer onboarding experience. Prepare commercial proposals, negotiate contracts, and close new business opportunities. Maintain accurate sales activities, pipeline updates, and forecasting through CRM systems. Monitor market trends, competitor activities, and customer feedback to identify new growth opportunities.<br><br>Key Areas of Ownership<br><br>New Business Acquisition Lead Generation & Pipeline Development Strategic Partnerships Revenue Growth Client Relationship Management Sales Pipeline Management & Forecasting Market Expansion Cross-functional Collaboration<br><br>What We're Looking For<br><br>Strong New Business Development and Lead Generation skills, with a track record of building and managing a sales pipeline. Having a car and a valid driving license is a MUST This is an outdoor, field-based role requiring regular client visits. Solid understanding of Business principles and market dynamics, particularly in B2B technology or payment solutions. Excellent Communication skills, including the ability to present complex solutions clearly to diverse stakeholders. Proven Account Management abilities, with experience maintaining long-term client relationships and driving account growth. Experience in fintech, digital payments, or fleet management is highly beneficial. Ability to work in a fast-paced, target-driven environment and collaborate effectively with cross-functional teams. Strong analytical and negotiation skills, with proficiency in using CRM tools and basic business productivity software. Bachelor’s degree in Business, Marketing, Finance, or a related field, or equivalent practical experience.<br><br>If you're excited to join a fast-growing company and help shape the future of fleet payments and mobility solutions in Egypt, we'd love to hear from you.<br><br>Send us your updated resume to hr@octane-tech.io with the subject line "Business Development Executive – Cairo".

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>We're looking for an Assistant Director of Learning and Development to join our organization in Cairo, Egypt. In this role, you will play a key part in designing, developing, and implementing comprehensive learning and development programs that drive employee growth and organizational success. You will work collaboratively across departments to identify training needs, deliver impactful learning solutions, and foster a culture of continuous development. The ideal candidate will be professional, organized, and innovative—bringing both strategic vision and hands-on expertise to advance our L&D initiatives.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Design, develop, and deliver engaging training programs and learning initiatives that address organizational and individual development needs</li> <li>Conduct comprehensive training needs assessments by collaborating with department heads and stakeholders to identify skill gaps and learning priorities</li> <li>Manage end-to-end L&D projects, including planning, budgeting, scheduling, and resource allocation</li> <li>Evaluate the effectiveness of training programs through assessments, feedback analysis, and performance metrics to ensure continuous improvement</li> <li>Administer and optimize the learning management system (LMS), including course uploads, user management, and reporting</li> <li>Support employee onboarding programs and career development pathways to enhance retention and engagement</li> <li>Mentor and provide guidance to junior L&D team members, fostering professional growth within the department</li> <li>Stay current with industry trends, best practices, and emerging technologies in learning and development</li> <li>Maintain detailed training records, documentation, and compliance reports as required</li> <li>Collaborate with cross-functional teams to customize learning solutions that align with organizational goals and culture</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li>Minimum 5 years of professional experience in learning and development, training, or related organizational development roles</li> <li>Proven expertise in instructional design and training program development</li> <li>Strong proficiency with learning management systems (LMS) and training delivery platforms</li> <li>Demonstrated project management skills with the ability to manage multiple initiatives simultaneously</li> <li>Excellent time management and organizational abilities</li> <li>Strong communication and presentation skills, with the ability to engage diverse audiences</li> <li>Analytical mindset with proficiency in evaluating training effectiveness and interpreting data</li> <li>Problem-solving abilities and creative thinking to develop innovative learning solutions</li> <li>Proficiency in adult learning principles and training methodologies</li> <li>Experience with virtual, hybrid, and in-person training delivery methods</li> <li>Knowledge of performance management and talent development systems</li> <li>Familiarity with customizing training content for diverse learner populations</li> <li>Ability to work effectively in a collaborative, multicultural environment</li> <li>Strong interpersonal skills and a motivational approach to employee development</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <ul> <li>A passionate and inspired team that creates unique experiences for all they meet.</li> <li>We recognize and celebrate our team and individual success.</li> </ul> <p><strong>Hotel overview:</strong><br> Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claiming Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.<br> The spectacular reception leads the way to 543 elegantly designed rooms, suites, restaurants, bars and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p> <p><strong>Physical aspects of position (include but are not limited to):</strong></p> <ul> <li>Constant standing and walking throughout shift.</li> <li>Occasional ascending or descending ladders, stairs and ramps.</li> </ul> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <h4>What is in it for you:</h4> <ul> <li>Employee benefit card offering discounted rates at Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li> </ul></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an IT Service Desk Specialist to provide first-line service desk support for enterprise end users, supporting Vodafone Automotive and Global Catalogue users through a helpdesk-to-helpdesk support model. The role covers request management, incident management, authorisation management, service level management, relationship management, problem management and inventory-related support, while coordinating with internal teams, partners, affiliates and third-party suppliers to deliver timely, quality-focused resolutions.</p> <p>This role is based in Cairo and sits within the Enterprise function, supporting service desk operations for Vodafone Automotive, a Vodafone Group entity delivering automotive products and services to multinational customers and their end users.</p> <h4>What you’ll do</h4> <ul> <li>Receive and manage requests and incidents through channels such as M2M, Remedy, VGECO, ServiceNow, email, phone and other integrated portals, with a strong focus on call-based support.</li> <li>Acknowledge requests and incidents within agreed response times and ensure they are processed accurately in the relevant service support systems.</li> <li>Support Vodafone Automotive users and Global Catalogue users by analysing issues, processing tickets and orders, and providing clear updates throughout the ticket lifecycle.</li> <li>Take ownership of incidents, escalations, orders and tickets, including follow-up activities and liaison with partners until resolution.</li> <li>Validate requests and incidents against agreed templates to ensure the information submitted to the next level of support is complete and accurate.</li> <li>Liaise with internal and external partners, including OPAs, Service Managers and Account Managers, to support effective service delivery.</li> <li>Monitor agreed SLAs and proactively follow up with partners by email or phone to support timely resolution.</li> <li>Provide Level 1 support and first-time resolution where possible, with Level 2 support and resolution where applicable.</li> <li>Contribute to Incident Management, Knowledge Management, Quality Management and Problem Management processes.</li> <li>Create and maintain FAQ content, knowledge management materials and contact lists to improve service desk effectiveness.</li> <li>Authorise senders and callers against authorised contact lists using defined validation procedures, and report unauthorised communications to the correct authorised contacts.</li> <li>Submit requests to add, remove or update authorised contacts through the appropriate internal teams.</li> <li>Contribute to service improvement initiatives that enhance the service desk operation and customer experience.</li> </ul> <h4>Who you are</h4> <ul> <li>You have experience working in a customer-facing support function, preferably within IT.</li> <li>You bring good technical and IT knowledge, with the ability to analyse customer issues and support practical resolutions.</li> <li>You have experience working in a multi-partner environment and can collaborate effectively with internal and external stakeholders.</li> <li>You are confident using Microsoft Office applications and service support systems.</li> <li>You communicate clearly in business-level German and English, both written and spoken.</li> <li>You are organised, analytical and able to manage detailed issue investigation while maintaining a helpful and customer-focused approach.</li> <li>You can work effectively in an international and virtual team environment.</li> <li>You are comfortable working in dynamic, changing environments and can adapt your approach as business needs evolve.</li> <li>Knowledge of ITIL processes or an ITIL v3 qualification would be an advantage.</li> <li>Familiarity with Remedy or other support tools, shared service centre experience, Vodafone process knowledge, relevant qualifications or a general understanding of IoT would be beneficial.</li> <li>Additional written and spoken language skills, especially Spanish, French, Italian or Hungarian, would be an advantage.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>An opportunity to support multinational Vodafone Automotive customers and enterprise end users in a global service environment.</li> <li>Exposure to a broad service desk model covering incident management, request management, authorisation management, service level management, knowledge management and problem management.</li> <li>The chance to collaborate with internal teams, partners, affiliates and third-party suppliers across a multi-partner support ecosystem.</li> <li>Practical experience with service support tools and integrated customer support portals, including Remedy, VGECO, ServiceNow, M2M, email and phone-based support channels.</li> <li>A role that supports continuous service improvement and encourages contribution to improved service desk operations.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>End-to-end incident, request, ticket and order lifecycle management within an enterprise service desk environment.</li> <li>SLA monitoring, escalation follow-up and partner coordination across internal and external support teams.</li> <li>Knowledge management practices, including FAQ creation, support collateral maintenance and contact list management.</li> <li>Authorisation management and validation procedures for approved contacts and support communications.</li> <li>Practical application of ITIL-aligned service management processes, including incident, problem, quality and knowledge management.</li> <li>Customer communication, issue analysis and first-time resolution techniques in a multilingual support environment.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The Learning & Capability Development (L&CD) team member is responsible for the design, delivery and evaluation of the annual training plan for employees based on the corporate strategic direction and business units’ objectives and needs. Business units are divided into accounts, each handled by the Learning & Capability Development expert who works closely with account SPOCs to deliver best in class blended learning plan and solutions.</p> <p>The job holder is also responsible for enhancing and delivering impactful ‘learner experience’ delivered through different learning interventions and modalities (i.e.: VCTs, external vendors, online) focused on functional and interpersonal capability development for handled account, owning also the induction experience for new joiners within their respective functional areas.</p> <h4>Role profile</h4> <p>Diagnoses learning and capability development needs at departmental level aligned to strategic pillars of Vodafone Egypt to meet people needs – driven from strategic priorities, business KPIs, people survey results, and HRBPs input (if any) - ensuring high-level alignment with Vodafone Group L&CD strategic direction.</p> <p>Manage high learner impact and achievement of learning objectives by applying knowledge of learning styles and 70:20:10 learning approach to design a blend of existing learner-led, instructor-led and online solutions to achieve learning outcomes (i.e. digital, face to face training, coaching, etc.).</p> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Competencies & qualifications</h4> <p><strong>Core competencies, knowledge and experience:</strong></p> <ul> <li>Knowledge and understanding of account’s vision</li> <li>Instructional design</li> <li>Facilitation of training and coaching experience at different levels of hierarchy</li> <li>Initial experience in utilising virtual channels for facilitation</li> <li>Self-driven individual that connects quickly with individuals and audiences in order to build rapport</li> </ul> <p><strong>Must have technical / professional qualifications:</strong></p> <ul> <li>Minimum 3 years experience in HR</li> <li>Learning & Capability Development experience is a plus</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

Job Summary: <br>This role requires extensive experience in core banking systems and involves collaboration with cross-functional teams to ensure that developments align with business objectives and regulatory compliance Job Responsibilities:<br>Provide technical direction and leadership in core banking development and customizations. Develop long-term strategies to enhance the bank's core systems through innovative solutions. Ensure all customizations comply with regulatory standards and internal policies. Conduct evaluations of existing systems to identify areas for improvement and optimization. Collaborate with business units to gather requirements and ensure the development of solutions that meet user needs. Manage vendor relationships to ensure timely delivery of services related to core banking systems. Stay updated with industry trends and emerging technologies to drive innovation in core banking solutions. Lead initiatives for process improvements, integrating automation where applicable. Serve as the final authority on technical decisions related to core customizations. Oversee root cause analysis for complex issues, ensuring effective resolutions are implemented. Design scalable and secure core banking solutions that align with business needs. Define and oversee integration processes to enable seamless interoperability with external systems. Mentor junior developers and team members, ensuring knowledge transfer and skill development<br>Job Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Senior Officer: Minimum 2 years in core banking system development, with leadership experience. Strong understanding of core banking operations, excellent problem-solving skills, and proficiency in relevant programming languages.

Job Summary: <br>This role requires extensive experience in core banking systems and involves collaboration with cross-functional teams to ensure that developments align with business objectives and regulatory compliance Job Responsibilities:<br>Provide technical direction and leadership in core banking development and customizations. Develop long-term strategies to enhance the bank's core systems through innovative solutions. Ensure all customizations comply with regulatory standards and internal policies. Conduct evaluations of existing systems to identify areas for improvement and optimization. Collaborate with business units to gather requirements and ensure the development of solutions that meet user needs. Manage vendor relationships to ensure timely delivery of services related to core banking systems. Stay updated with industry trends and emerging technologies to drive innovation in core banking solutions. Lead initiatives for process improvements, integrating automation where applicable. Serve as the final authority on technical decisions related to core customizations. Oversee root cause analysis for complex issues, ensuring effective resolutions are implemented. Design scalable and secure core banking solutions that align with business needs. Define and oversee integration processes to enable seamless interoperability with external systems. Mentor junior developers and team members, ensuring knowledge transfer and skill development<br>Job Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Senior Officer: Minimum 2 years in core banking system development, with leadership experience. Strong understanding of core banking operations, excellent problem-solving skills, and proficiency in relevant programming languages.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ventures ONSITE (www.venturesonsite.com), a product by Ventures Middle East is a subscription based platform utilized as business development tool providing accurate and detailed information on completed, on-going and future construction projects. Ventures Onsite is currently looking to hire a Business Development Representative Scope of work: The primary responsibility of the Business Development Representative is to identify companies who would be a prospects to Ventures ONSITE, the sales coordinator will be responsible in scheduling qualified meetings for the business development team, The sales coordinator will have a target for number of meetings scheduled each month and a annual target. Roles and Responsibilities: Ensure his/her targets are achieved or exceeded each month Identify key prospects for Ventures ONSITE Pre-qualifying sales skills Professional communication in written form is required Maintain accurate up-to-date sales pipeline and forecasts Attend exhibitions and conferences where the company is participating, to promote company's products and services Ensure companies image, its products and services are presented to clients and prospects in a professional manner Assist Account Manager for sales and marketing activities Assist Research Team if needed in collecting any information for product improvement</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 1 to 2 years in sales coordinating or pre sales role</li><li>Excellent time management</li><li>Understanding of the Construction &amp; Energy sector</li><li>Demonstrated experience developing processes to obtain leads through comparison and evaluation of possible sourcing opportunities</li><li>Proven ability to achieve goal</li><li>Excellent verbal and written communication skills</li><li>Exceptional organizational skills</li><li>Self-motivated to work independently, with team support, to close business</li><li>Demonstrated commitment to completing tasks and objectives</li><li>Effectively work with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint</li><li>Handling external Clients</li><li>Achieve Sales Targets</li><li>Maintain Company Confidentiality</li></ul><p></p></section>

Job Title: Business Development Specialist Location: Sheraton, Cairo Working Hours: 8 hours/day Days Off: Friday & Saturday Employment Type: Full-time Compensation: Basic Salary + Commission + Performance-Based KPIs<br>Job Description: Presenting and promoting the college’s academic programs (MBA, DBA, and Diplomas) to prospective and current students. • Building and maintaining strong relationships with current and prospective students through face-to-face meetings, phone calls, and email communication. • Representing the college in a professional manner that reflects its academic identity and institutional values at all times. • Identifying enrollment growth opportunities and contributing to the development of marketing and student acquisition strategies. • Understanding prospective students’ needs and interests and recommending the most suitable academic program accordingly. • Following up with applicants and accurately updating their data on the CRM system. • Conducting introductory calls, arranging academic consultation meetings with prospective students, and responding to inquiries received via phone and email.<br>Job Requirements: <br>Bachelor's degree in Business Administration, Sales, Education, or related field.6m : 1y of experience in sales, preferably in the education and training industry. Strong understanding of the education and training landscape, including different learning formats, delivery methods, and industry trends. Excellent communication, presentation, and interpersonal skills. Proven ability to build relationships and negotiate effectively. High level of self-motivation and the ability to work independently and as part of a team. Proficient in Microsoft Office Suite and CRM software. Strong time management and organizational skills.

About the Company<br><br>We believe financial services should be more accessible, that’s why we started Axis. A fully interoperable mobile wallet which enables users to send and receive money from any mobile wallet in Egypt, pay their bills, buy anything online with a virtual Visa card, or scan any QR code to pay for anything in-person. Axis empowers small businesses with simplified digital payments to compete & grow. Our digital banking platform enables small businesses to seamlessly manage payments to employees and suppliers. Small businesses can now send salaries, reimbursements and instantly pay their suppliers on any mobile wallet in Egypt.<br><br>About the Role<br><br>The Senior Backend Software Engineer will build and maintain scalable, secure backend systems for Axis' fintech platform, focusing on microservices, APIs, and distributed architecture. The role requires 5+ years of backend development experience, strong programming skills, and expertise in designing high-performance, reliable systems.<br><br>Responsibilities<br><br>Design, develop, and maintain scalable, highly available, and secure backend services for our fintech applications. Own the technical design and implementation of microservices, applying Domain-Driven Design (DDD) to establish clear bounded contexts, domain boundaries, and service responsibilities. Design and evolve event-driven architectures, including asynchronous communication, event processing, reliability, and failure-handling strategies. Design and implement reliable business workflows using Temporal or similar workflow orchestration technologies, including long-running processes, retries, compensation, and failure recovery. Make sound architectural and technical decisions across services, balancing scalability, reliability, performance, maintainability, and delivery requirements. Lead the investigation and resolution of complex issues across a distributed services ecosystem, including production incidents, performance bottlenecks, data consistency issues, and service failures. Design robust RESTful APIs and service-to-service communication patterns with appropriate versioning, security, error handling, and backward compatibility. Drive improvements in system performance, scalability, resilience, and reliability through profiling, benchmarking, architectural improvements, and optimization. Establish and improve observability across backend systems using logging, metrics, distributed tracing, monitoring, and alerting. Ensure engineering solutions follow high standards for security, code quality, testing, documentation, and maintainability. Conduct and contribute to architecture and code reviews, providing technical guidance and mentoring to other engineers. Collaborate closely with Product, Engineering, QA, Dev Ops, and other stakeholders to translate business requirements into robust technical solutions. Research, evaluate, and benchmark technologies and architectural approaches against industry best practices and best-in-class solutions. Identify technical risks and proactively drive improvements to architecture, engineering practices, and system reliability. Contribute to engineering standards, development practices, and long-term technical strategy.<br><br>Qualifications<br><br>5+ years of professional software engineering experience, with significant experience building backend and distributed systems. Strong proficiency in at least one of Go, Java, Java Script, or Type Script. Strong hands-on experience with backend frameworks such as Spring Boot, Node.js, Express.js, or Nest JS. Strong understanding of microservices architecture and distributed systems. Practical experience applying Domain-Driven Design (DDD), including bounded contexts, aggregates, domain services, and service boundaries. Strong experience designing and implementing event-driven architectures and asynchronous processing systems. Hands-on experience with workflow orchestration, preferably Temporal or a comparable workflow engine. Strong experience with Mongo DB or other NoSQL databases, including data modeling and performance considerations. Strong understanding of RESTful API design, API versioning, security, error handling, and backward compatibility. Hands-on experience with performance tuning, profiling, debugging, and troubleshooting distributed applications. Strong understanding of observability, including structured logging, metrics, distributed tracing, monitoring, and alerting. Strong experience writing and maintaining unit, integration, and automated tests. Strong understanding of software architecture principles, design patterns, scalability, resilience, fault tolerance, and maintainability. Experience with distributed systems concepts such as idempotency, eventual consistency, retries, circuit breakers, distributed transactions, and failure recovery. Strong problem-solving and analytical skills, with the ability to investigate complex technical problems and identify systemic solutions. Strong communication and collaboration skills, with the ability to influence technical decisions across teams.<br><br>Preferred Skills<br><br>Experience in fintech, payments, banking, or other high-volume/high-availability environments. Experience with Kafka, Rabbit MQ, or similar messaging and streaming platforms. Experience with Docker and Kubernetes. Experience with CI/CD and modern software delivery practices. Experience designing systems for high throughput, low latency, and high availability. Experience mentoring engineers and contributing to technical direction across a team or organization. Experience working with both cloud and on-premises infrastructure.