وظائف تقنية المعلومات - القاهرة مصر
٦٩٨ وظائف شاغرة
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>Vodafone Business Digital Industry Lead is a strategic, customer-facing role that combines industry expertise, digital transformation consulting, business development, and executive stakeholder management. This role focuses on pinpointing customer needs and industry-specific opportunities, offering tailored guidance and recommendations to align with those requirements. It fosters collaboration with internal teams to discover, develop, and support new business prospects. By drawing on industry expertise, the advisor influences key decision makers, clearly communicates Vodafone’s value proposition, and supports digital transformation discussions.</p>
<h4>Job profile</h4>
<ul>
<li>Industry-led business opportunity generation</li>
<li>Define industry value propositions (e.g., “agile & sustainable supply chains”, “smart building automation”, “citizen services platform”, etc.) and work with account teams to bring that into customer conversations.</li>
<li>Drive industry discussions with key customers and stakeholders leading with use cases, scenarios that are relevant to the target audience, and address national agendas, pain areas, or aspirations.</li>
<li>Account & stakeholder strategy</li>
<li>Work with internal teams to define the right engagement strategy with different stakeholders using the industry narrative, leading to a long-term account plan with defined dialogues for different customer stakeholders.</li>
<li>Strategic roadmap development with senior decision-makers</li>
<li>Engage with senior business decision-makers (CxOs) to co-create end-to-end, multi-year industry roadmaps, grounded in a deep assessment of the customer’s current landscape and future ambitions, to identify and unlock strategic growth and transformation opportunities.</li>
<li>Facilitation of design thinking and ideation workshops</li>
<li>Lead design thinking and ideation workshops with customers to cultivate innovation, uncover new opportunities, and translate collaborative problem-solving into actionable use cases and scenarios that underpin transformational digital initiatives.</li>
<li>Partner ecosystem collaboration</li>
<li>Leverage partners (GSIs, ISVs) to develop industry-specialised solutions partnering with different internal teams such as solution architects, partner and alliance managers.</li>
<li>Thought leadership & industry insight</li>
<li>Remain updated with industry trends, industry solutions landscape, regulatory/policy implications, and share these internally and externally to help shape strategy.</li>
<li>Leverage the industry knowledge to produce whitepapers, point of view decks, and material that is used in customer discussions and solutions positioning.</li>
<li>Research industry best practices from global references and domains and share across communities, customers, and internal teams to position as subject matter experts.</li>
</ul>
<h4>Competencies and qualifications</h4>
<p><strong>Core competencies, knowledge and experience:</strong></p>
<ul>
<li>Experience in digital transformation, cloud, data & AI, and how these apply in the industry context, i.e., “Experience of having worked in or with the mining industry… deep understanding of applicability of digital technologies & AI in the mining industry.”</li>
<li>Ability to engage at executive (CxO) level, build strategic relationships, and influence senior stakeholders.</li>
<li>Experience working with partner ecosystems or in a consulting/solutions environment.</li>
<li>Comfort with ambiguity and complexity: defining new industry plays, creating roadmaps, working across internal/external teams.</li>
<li>Excellent communication and storytelling: able to talk business value, not just technical features; able to translate industry problems into Microsoft-solution opportunities.</li>
</ul>
<p><strong>Must have technical/professional qualifications:</strong></p>
<ul>
<li>10+ years of customer-facing experience in the target industry (or consulting/integrator experience).</li>
<li>Bachelor’s degree in business/engineering/IT or related field; preferably a master’s degree holder.</li>
<li>Deep domain expertise in the industry (e.g., manufacturing value chain, mining operations, consumer goods supply chain) and good understanding of how digital technologies transform that industry.</li>
<li>Broad experience and knowledge in different ICT domains.</li>
<li>Experienced with solutions architecture.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued and included.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>To read, analyze and digest what a business wants to accomplish with its data, and develop business analytics, ad-hoc reporting, reports, dashboards and descriptive modelling and participate in IT/Commercial projects and choose the best possible design from the DWH and BI perspective.</p>
<h4>Who you are</h4>
<ul>
<li>Achieve the agreed objectives in light of the business intelligence strategy.</li>
<li>Act as SPOC with account management teams for the new projects.</li>
<li>Manage the projects internally within business intelligence team to achieve the business requirements within the agreed timelines with high quality.</li>
<li>Responsible for the design, development and ongoing support of reporting and analytical solutions and descriptive models for the business community within the reporting environment.</li>
<li>Use range of technologies to make data easily accessible to business users through building self-BI environment and dashboards.</li>
<li>Maintain and distribute business reports library and reports metadata.</li>
<li>Perform the business analysis and document the specification of business information requests.</li>
<li>Work closely with modelling and data management team members for building the new models that serve the business requests.</li>
<li>Design and apply data validation strategies; report design and development; security development; end user training; software deployment; and all other facets of a complete system development life cycle.</li>
<li>Participate effectively in setting the data governance and reporting strategies that reduce data redundancy wherever possible.</li>
<li>Provide input to long-range data warehousing plans and design current ETL systems to be in alignment with those long-range objectives.</li>
<li>Work with a team of developers through architecture, design, build, test, and enhancement of corporate business intelligence solutions.</li>
<li>Design, code, test and document appropriate data processes, stored procedures or reporting and analytic applications using industry proven best practices.</li>
<li>Develop outline design and reports; create necessary objects to meet report requirements.</li>
<li>Develop and execute unit, system integration, and user acceptance test plans and play an active role in project rollouts.</li>
<li>Investigate and assist in the resolution of any day-to-day application issues.</li>
<li>Identify opportunities for sharing and re-using information through the team knowledge base.</li>
<li>Act promptly on the reporting issues that are assigned to the second level of support team.</li>
</ul>
<h4>Qualifications and competencies</h4>
<ul>
<li>Bachelor’s degree in computer science and/or computer engineering.</li>
<li>From 0-3 years’ experience in BI domain with good knowledge of BI development and technologies.</li>
<li>Excellent knowledge of Oracle PL/SQL.</li>
<li>Good knowledge of BI analytical and reporting tools (SAP BO, Tableau, Power BI).</li>
<li>Knowledge of telecom industry standards and technologies is preferred.</li>
<li>Excellent interpersonal and communication skills both oral and written mainly in English.</li>
<li>Excellent analytical thinking, problem solving and decision making.</li>
<li>Service management lifecycle knowledge.</li>
<li>Proven modifications and enhancements applied in the design to current application.</li>
<li>Proven modifications and enhancements applied to business design.</li>
<li>Must have technical and professional qualifications:
<ul>
<li>B.Sc. of Computer Science or Computer Engineering.</li>
<li>Master degree in BI related fields is a plus.</li>
<li>Experience in business intelligence field and tools.</li>
<li>Certificates in BI related fields is a plus.</li>
</ul>
</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a DevOps Engineer to support global IT integration and lead the delivery of secure, scalable, and production-ready solutions on private cloud environments. This role focuses on building and managing modern application platforms using Kubernetes while ensuring high availability, reliability, and seamless deployment for multiple Vodafone markets.</p>
<h4>What you’ll do</h4>
<ul>
<li>Ensure availability, reliability, and performance of applications, infrastructure, and CI/CD pipelines across environments</li>
<li>Lead system migrations, upgrades, and integrations, including decisions on tooling, automation, and deployment strategies</li>
<li>Manage incident and problem resolution, prioritising according to SLA impact and business criticality</li>
<li>Define and promote DevOps best practices, including monitoring, automation, and knowledge sharing</li>
<li>Collaborate with internal teams and external vendors to resolve issues and drive continuous improvements</li>
<li>Maintain application and server availability across UNIX and Windows platforms</li>
<li>Troubleshoot and resolve application, infrastructure, and database-related issues</li>
<li>Support and enhance CI/CD pipelines and automation frameworks</li>
<li>Maintain and update technical documentation and knowledge bases</li>
<li>Use internal tools and documentation repositories to efficiently resolve incidents</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Experienced in DevOps tools implementation and system integration</li>
<li>Strong knowledge of Kubernetes, Docker, and microservices architecture</li>
<li>Familiar with tools such as Jira, Confluence, GitHub, Nexus, and SonarQube</li>
<li>Understanding of AWS cloud services is advantageous</li>
<li>Solid background in UNIX/Linux administration and IT infrastructure (e.g., DNS, proxy, connectivity)</li>
<li>Experience in service management, prioritisation, and handling multiple incidents simultaneously</li>
<li>Familiarity with ITIL practices or certification is beneficial</li>
<li>Knowledge of API management tools such as Apigee is desirable</li>
<li>Basic software or web development knowledge is an advantage</li>
<li>Strong problem-solving, collaboration, and communication skills</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work on global platforms supporting multiple Vodafone markets</li>
<li>Exposure to modern DevOps practices, private cloud environments, and large-scale systems</li>
<li>Collaborative working environment with cross-functional and international teams</li>
<li>Opportunities for professional growth through system upgrades, migrations, and innovation initiatives</li>
<li>Ability to contribute to process improvements and automation</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced Kubernetes orchestration and containerisation practices</li>
<li>End-to-end CI/CD pipeline management and optimisation</li>
<li>Cloud-native architecture and private cloud platform engineering</li>
<li>Incident management and root cause analysis in large-scale environments</li>
<li>Cross-functional collaboration and stakeholder management in global delivery models</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced Infrastructure Systems Engineer to provide advanced (L3) operational support for Office IT infrastructure services. This role focuses on ensuring high availability, stability, and performance of enterprise platforms including Active Directory, Office 365, and Windows Server environments. The role requires strong independent judgement, deep technical expertise, and end-to-end ownership of supported services while contributing to continuous improvement and service excellence.</p>
<h4>What you will do</h4>
<ul>
<li>Provide third-line (L3) support and escalation management for Office IT infrastructure services.</li>
<li>Own and manage backend infrastructure platforms, ensuring agreed availability and performance levels.</li>
<li>Perform daily system health checks and proactively resolve infrastructure issues.</li>
<li>Diagnose and resolve complex incidents and service requests within defined SLAs.</li>
<li>Manage and participate in crisis situations, following established escalation and incident management processes.</li>
<li>Collaborate with vendors, internal teams, and technical leadership to restore and improve services.</li>
<li>Conduct performance, capacity, and configuration analysis for infrastructure systems.</li>
<li>Support service improvement initiatives and contribute to operational readiness for future projects.</li>
<li>Act as a technical mentor to L1 and L2 support colleagues, including participation in knowledge-sharing and onboarding activities.</li>
<li>Maintain clear communication with stakeholders, including technical leads and cross-functional teams.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>An individual with a bachelor’s degree in engineering or computer science.</li>
<li>Someone with 4–6 years of professional experience in IT infrastructure or systems support within large-scale environments.</li>
<li>Proficient in Microsoft Office 365 services, Active Directory, ADFS, AD Connect, and licence management.</li>
<li>Experienced in Windows Server (2016/2019), Microsoft SQL, and infrastructure troubleshooting.</li>
<li>Skilled in PowerShell scripting for automation and operational efficiency.</li>
<li>Knowledgeable in ITIL-based service management, with ITIL Foundation certification.</li>
<li>Comfortable working in multicultural, globally distributed teams.</li>
<li>A clear and confident communicator with strong written and spoken English skills.</li>
<li>Customer-focused, accountable, and collaborative in approach, with a strong sense of ownership.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Exposure to complex, enterprise-scale IT infrastructure environments.</li>
<li>Opportunities to work with global stakeholders across Vodafone Group.</li>
<li>A role with meaningful impact on service availability and customer experience.</li>
<li>Continuous learning through operational challenges, service improvement initiatives, and technical mentoring.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced enterprise infrastructure operations and service ownership.</li>
<li>Crisis and incident management in high-impact production environments.</li>
<li>Cross-functional collaboration within a global technology organisation.</li>
<li>Enhanced automation and scripting capabilities for infrastructure efficiency.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced Infrastructure System Engineer to manage and optimise Active Directory and Entra ID services within a large-scale enterprise environment. This role focuses on ensuring service reliability, resolving complex technical issues through root cause analysis, supporting project delivery, and driving continuous service improvements while collaborating with cross-functional teams and stakeholders.</p>
<h4>What you’ll do</h4>
<ul>
<li>Manage and oversee Office IT infrastructure services, particularly Active Directory and Entra ID environments.</li>
<li>Coordinate, assess, and implement change requests to ensure service stability and continuous improvement.</li>
<li>Investigate incidents, perform root cause analysis (RCA), and provide long-term solutions.</li>
<li>Act as a technical escalation point for service desks and specialist teams.</li>
<li>Monitor service performance, availability, and quality against agreed standards.</li>
<li>Contribute to project planning and execution, providing operational and technical assessments.</li>
<li>Develop scripts and automation solutions to enhance efficiency and reduce manual work.</li>
<li>Maintain and update technical documentation, operational guides, and user instructions.</li>
<li>Support capacity planning and reporting to ensure future scalability.</li>
<li>Drive continuous service improvement (CSI) initiatives and support service review meetings.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Degree in engineering, computer science, or a related field.</li>
<li>Proven experience working with Entra ID, including SSO integrations, conditional access, MFA, and modern authentication protocols.</li>
<li>Strong knowledge of Azure administration and Active Directory environments.</li>
<li>Experience in Windows Server environments and system integration.</li>
<li>Hands-on experience with PowerShell scripting and data reporting tools such as Power BI.</li>
<li>Familiarity with user lifecycle management and provisioning processes.</li>
<li>Understanding of ITIL practices and Agile methodologies.</li>
<li>Strong analytical and problem-solving capabilities with a structured approach to troubleshooting.</li>
<li>Effective communication and collaboration skills with the ability to engage stakeholders.</li>
<li>Ability to work in complex, high-availability environments with a focus on service quality.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work within a global technology environment supporting critical infrastructure services.</li>
<li>Exposure to large-scale enterprise systems and modern identity technologies.</li>
<li>A collaborative and supportive team culture focused on continuous improvement.</li>
<li>Involvement in strategic projects and transformation initiatives.</li>
<li>Professional growth through hands-on experience with cutting-edge tools and platforms.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced identity and access management using Entra ID and modern authentication technologies.</li>
<li>Automation and scripting techniques to optimise infrastructure operations.</li>
<li>Service management practices aligned with ITIL frameworks.</li>
<li>Stakeholder engagement and cross-functional collaboration in a global environment.</li>
<li>Performance monitoring, reporting, and continuous service improvement methodologies.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a highly skilled Customer Senior Project Manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p>
<h4>What you will do</h4>
<p><strong>Vision, planning and control</strong><br>
Define and communicate the high-level vision and desired future state for the programme.<br>
Create detailed programme plans, including resource requirements, interdependencies, and critical paths.<br>
Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.<br>
Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</p>
<p><strong>Organisation & leadership</strong><br>
Build and lead high-performing cross-functional teams.<br>
Clarify skills requirements and manage recruitment and development during engagement.<br>
Act as a coach and mentor, fostering collaboration and motivation.<br>
Influence relationships with internal and external stakeholders and support effective business change.</p>
<p><strong>Quality assurance and reporting</strong><br>
Apply quality assurance standards across all work streams.<br>
Implement robust reporting mechanisms for budget, timelines, and KPIs.<br>
Maintain accurate financial and project documentation, including lessons learned and closure reports.</p>
<p><strong>Risk, issue and change management</strong><br>
Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</p>
<p><strong>Financial management</strong><br>
Align outcomes with benefits realisation plans and manage scope changes effectively.<br>
Maintain business cases and ensure ongoing viability of projects and programmes.<br>
Forecast and report on budgets and expenditure accurately.</p>
<h4>Who you are</h4>
<ul>
<li>Over 5 years of experience managing major complex projects within the ICT industry.</li>
<li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li>
<li>Proven ability to manage multiple complex projects concurrently.</li>
<li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li>
<li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li>
<li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li>
<li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Opportunity to lead high-impact projects for global enterprise customers.</li>
<li>Exposure to senior stakeholders and strategic decision-making.</li>
<li>Work in a collaborative, innovative environment with cutting-edge technologies.</li>
<li>Professional growth through challenging projects and leadership responsibilities.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced project governance and risk management techniques.</li>
<li>Strategic stakeholder engagement and negotiation skills.</li>
<li>Financial planning and benefits realisation in large-scale programmes.</li>
<li>Leadership in multi-domain, cross-functional environments.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a highly skilled customer senior project manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p>
<h4>What you will do</h4>
<strong>Vision, planning and control</strong><br>
<ul>
<li>Define and communicate the high-level vision and desired future state for the programme.</li>
<li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li>
<li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li>
<li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li>
</ul>
<strong>Organisation & leadership</strong><br>
<ul>
<li>Build and lead high-performing cross-functional teams.</li>
<li>Clarify skills requirements and manage recruitment and development during engagement.</li>
<li>Act as a coach and mentor, fostering collaboration and motivation.</li>
<li>Influence relationships with internal and external stakeholders and support effective business change.</li>
</ul>
<strong>Quality assurance and reporting</strong><br>
<ul>
<li>Apply quality assurance standards across all work streams.</li>
<li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li>
<li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li>
</ul>
<strong>Risk, issue and change management</strong><br>
<ul>
<li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li>
</ul>
<strong>Financial management</strong><br>
<ul>
<li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li>
<li>Maintain business cases and ensure ongoing viability of projects and programmes.</li>
<li>Forecast and report on budgets and expenditure accurately.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Over 5 years of experience managing major complex projects within the ICT industry.</li>
<li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li>
<li>Proven ability to manage multiple complex projects concurrently.</li>
<li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li>
<li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li>
<li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li>
<li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Opportunity to lead high-impact projects for global enterprise customers.</li>
<li>Exposure to senior stakeholders and strategic decision-making.</li>
<li>Work in a collaborative, innovative environment with cutting-edge technologies.</li>
<li>Professional growth through challenging projects and leadership responsibilities.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced project governance and risk management techniques.</li>
<li>Strategic stakeholder engagement and negotiation skills.</li>
<li>Financial planning and benefits realisation in large-scale programmes.</li>
<li>Leadership in multi-domain, cross-functional environments.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a highly experienced customer programme manager to lead large-scale, customer-facing projects and programmes across multiple domains for our enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p>
<h4>What you will do</h4>
<strong>Vision, planning and control</strong><br>
<ul>
<li>Define and communicate the high-level vision and desired future state for the programme.</li>
<li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li>
<li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li>
<li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li>
</ul>
<strong>Organisation & leadership</strong><br>
<ul>
<li>Build and lead high-performing cross-functional teams.</li>
<li>Clarify skills requirements and manage recruitment and development during engagement.</li>
<li>Act as a coach and mentor, fostering collaboration and motivation.</li>
<li>Influence relationships with internal and external stakeholders and support effective business change.</li>
</ul>
<strong>Quality assurance and reporting</strong><br>
<ul>
<li>Apply quality assurance standards across all work streams.</li>
<li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li>
<li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li>
</ul>
<strong>Risk, issue and change management</strong><br>
<ul>
<li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li>
</ul>
<strong>Financial management</strong><br>
<ul>
<li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li>
<li>Maintain business cases and ensure ongoing viability of projects and programmes.</li>
<li>Forecast and report on budgets and expenditure accurately.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Over 7 years of experience managing major programmes within the ICT industry.</li>
<li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li>
<li>Proven ability to manage multiple complex projects concurrently.</li>
<li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li>
<li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li>
<li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li>
<li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Opportunity to lead high-impact programmes for global enterprise customers.</li>
<li>Exposure to senior stakeholders and strategic decision-making.</li>
<li>Work in a collaborative, innovative environment with cutting-edge technologies.</li>
<li>Professional growth through challenging projects and leadership responsibilities.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced programme governance and risk management techniques.</li>
<li>Strategic stakeholder engagement and negotiation skills.</li>
<li>Financial planning and benefits realisation in large-scale programmes.</li>
<li>Leadership in multi-domain, cross-functional environments.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an IT Operations Support Engineer to provide first-line technical support within the Web Factory function, supporting Vodafone Germany services. This role focuses on incident and request management across enterprise and consumer web-based services, ensuring issues are resolved efficiently or escalated appropriately. Working in a 24/7 shift-based environment, the role plays a critical part in maintaining service quality, meeting SLA commitments, and delivering a positive customer experience in both German and English.</p>
<h4>What you’ll do</h4>
<ul>
<li>Receive, log, monitor, and resolve incidents and service requests via ticketing systems, phone, and email.</li>
<li>Troubleshoot technical issues across web applications, operating systems, and peripheral devices, providing first-time resolution where possible.</li>
<li>Escalate incidents to second-line support or external partners in line with defined processes and SLAs.</li>
<li>Keep customers informed of progress, updates, and resolutions until closure.</li>
<li>Enrich tickets with accurate technical details and contribute valuable knowledge to the knowledge base.</li>
<li>Monitor incident queues to ensure compliance with SLA and OLA targets, including escalation and alerting where required.</li>
<li>Support problem management activities, including root cause analysis and problem ticket coordination.</li>
<li>Participate in change management activities in line with agreed change processes and timelines.</li>
<li>Work collaboratively with global support teams, technical departments, and service providers.</li>
<li>Operate on a shift and on-call rotation to support 24/7 service availability.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>An individual with 3–6 years of experience in IT or technical support, ideally within a service desk or operations environment.</li>
<li>Proficient in written and spoken German and English, with confidence in technical documentation and communication.</li>
<li>Familiar with multiple operating systems (Microsoft, Linux/Unix) and basic web technologies such as HTML and JavaScript.</li>
<li>Knowledgeable in networking fundamentals and ITIL practices (advantageous).</li>
<li>A structured problem-solver with strong troubleshooting and analytical skills.</li>
<li>Comfortable working in a fast-paced, global, and customer-focused environment.</li>
<li>Willing to work shifts and participate in on-call rotations.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Exposure to international Vodafone markets and enterprise-scale web platforms.</li>
<li>Hands-on experience in IT operations, incident, problem, and change management.</li>
<li>Opportunities to collaborate with diverse global teams and technology partners.</li>
<li>A structured environment that supports continuous learning and skill development.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced incident and service request management within SLA-driven environments.</li>
<li>Practical application of ITIL processes in real operational scenarios.</li>
<li>Enhanced troubleshooting across web technologies, operating systems, and networks.</li>
<li>Professional communication skills in a multilingual, customer-facing context.</li>
</ul>
<h4>VOIS Equal Opportunity Employer Commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through official channels to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Customer Delivery Project Lead to oversee the end-to-end delivery of complex, customer-facing projects for enterprise clients in Germany. This role focuses on managing multi-country, multi-domain initiatives, ensuring delivery aligns with time, cost, and quality expectations while adhering to governance standards. The individual will collaborate with cross-functional teams, stakeholders, and partners to translate business requirements into actionable plans and deliver transformative IT and business solutions.</p>
<h4>What you’ll do</h4>
<ul>
<li>Lead the delivery of enterprise customer projects, managing complexity across multiple domains and regions.</li>
<li>Translate business requirements into structured delivery plans and secure stakeholder alignment.</li>
<li>Establish and maintain governance controls, including budgeting, resourcing, and risk management frameworks.</li>
<li>Identify, manage, and mitigate risks, dependencies, and issues throughout the project lifecycle.</li>
<li>Ensure adherence to Vodafone methodologies and continuously improve delivery processes.</li>
<li>Facilitate transition into live service while minimising operational risk.</li>
<li>Align project outputs with broader programme objectives and escalate scope or dependency challenges.</li>
<li>Contribute to pre-sales activities, including RFP responses and delivery planning.</li>
<li>Manage Agile delivery practices, including release planning, Scrum of Scrums, and roadmap updates.</li>
<li>Develop and maintain project plans, stakeholder communication strategies, and reporting frameworks.</li>
<li>Lead cross-functional teams, ensuring collaboration and effective utilisation of resources.</li>
<li>Provide regular reporting on project performance, including financials, timelines, and quality metrics.</li>
<li>Maintain financial oversight, including forecasting, budgeting, and benefits tracking.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Experienced in managing complex, end-to-end customer delivery projects within the ICT sector.</li>
<li>Skilled in Agile delivery frameworks, tools, and collaborative methodologies.</li>
<li>Capable of influencing and engaging stakeholders at all organisational levels.</li>
<li>Proficient in building and leading cross-functional, high-performing teams.</li>
<li>Strong in stakeholder communication, including presenting to senior audiences.</li>
<li>Knowledgeable in financial management, budgeting, and business case evaluation.</li>
<li>Fluent in German (C-level) and proficient in English (minimum B-level).</li>
<li>Certified in recognised project management methodologies such as PRINCE2, PMP, PMI-ACP, or SAFe Agilist.</li>
<li>Able to manage multiple projects simultaneously while maintaining delivery excellence.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to lead high-impact, international projects for enterprise customers.</li>
<li>Exposure to complex, multi-domain transformation initiatives.</li>
<li>Collaborative environment with diverse, cross-functional teams and stakeholders.</li>
<li>Professional development through engagement with advanced Agile methodologies and tools.</li>
<li>Experience working within a global technology and transformation organisation.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced stakeholder management and negotiation techniques in global environments.</li>
<li>End-to-end governance, risk, and financial management for large-scale programmes.</li>
<li>Agile leadership across multiple teams and delivery streams.</li>
<li>Strategic planning and execution in complex, multi-country projects.</li>
<li>Enhanced communication and influencing skills at senior leadership levels.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p><strong>Technology and tools planning:</strong> Develop and execute technology and tools planning strategies that align with local, global, and regulatory standards.</p>
<p><strong>Network security architecture:</strong> Collaborate with architecture teams to ensure network security designs are compliant with security standards.</p>
<p><strong>Secure by design (SBD):</strong> Oversee the Secure by Design initiatives from a cybersecurity perspective, ensuring all new designs comply with security standards.</p>
<p><strong>New products and services:</strong> Evaluate and recommend new and emerging security products and technologies to enhance Vodafone public cloud security portfolio.</p>
<p><strong>Technology management:</strong> Provide consultancy and manage customers (internal and external) requirements and provide them with recommendation, HLD, LLD and own the implementation.</p>
<p><strong>Secure public cloud:</strong> Ensure all Vodafone security controls are applied to our public cloud tiers (Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS)).</p>
<p><strong>Enterprise business services:</strong> Support enterprise business services, both cloud and non-cloud, ensuring robust security measures are in place.</p>
<p><strong>Capacity planning:</strong> Maintain and expand capacity planning for all cybersecurity tools, ensuring scalability and efficiency.</p>
<h4>Who you are</h4>
<p><strong>IT network security:</strong></p>
<ul>
<li>Plan, design, implement and evaluate security-focused tools and services including project leadership roles to Vodafone IT network security and Vodafone enterprise/public cloud customers.</li>
<li>Review client requirements to identify their needs and build security technical offer with our partners.</li>
<li>Ensure that all streams are running on the right track and fulfilling their main objectives.</li>
</ul>
<p><strong>Optimize network quality:</strong></p>
<ul>
<li>Provide study of new security systems, tools or features.</li>
<li>Develop and implement software tools to monitor the security systems and to provide useful statistics, trend analysis using historical data to capture the subscriber behaviour and profile across different seasons and occasions.</li>
</ul>
<p><strong>Technology development:</strong></p>
<ul>
<li>Alignment with Vodafone Group plans.</li>
<li>Liaise with overall technology strategy.</li>
</ul>
<p><strong>Cross function, support and communication:</strong></p>
<ul>
<li>Maintain a close liaison with all departments within Vodafone.</li>
<li>Support marketing, product and services, radio and core in network connectivity and new services.</li>
<li>Ensure projects and activities delivery with vendors on time and within allocated budget.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Role requirements</h4>
<ul>
<li>B.Sc. Communication or Computer Engineering or Computer Science is a must.</li>
<li>Minimum of 3 years’ experience in network and security positions; preferred at least 2 years’ experience in systems integration or managed security services in a top tier professional services firm.</li>
</ul>
<p><strong>Competencies:</strong></p>
<ul>
<li>Excellent teamwork skills.</li>
<li>Results oriented, high energy, self-motivated.</li>
<li>Ability to manage expectations of stakeholders (internal and external clients).</li>
<li>Strong communication and presentation skills.</li>
<li>Comfortable working in a project based / client serving model.</li>
<li>Comfortable working with different internal and external entities (technical teams, presales, commercial and customers).</li>
</ul>
<p><strong>Technical skills:</strong></p>
<ul>
<li>Experience in NGFW, intrusion detection/prevention, WAF, email security.</li>
<li>Deep knowledge about cyber security controls and awareness of global cyber security standards and compliance programs is a must.</li>
<li>And/or experience in EDR, SIEM solutions and endpoint security.</li>
<li>And/or experience in design, implement, seize IAM, PAM, SSO, MDM solutions.</li>
<li>Preferred experience in technologies SOAR, UBA.</li>
<li>Experience in designing secure network architectures, virtualization technologies, identity and access management principles, application security, encryption technologies, DNS and web applications.</li>
<li>Basic knowledge of security compliance standards is a plus.</li>
<li>Good knowledge of cloud technologies and cloud security.</li>
<li>Good knowledge in payment solutions security.</li>
<li>Vendor certification (Fortigate, Palo Alto, Forcepoint, F5, etc.) is a plus.</li>
<li>Deep understanding of business dynamics and the agility to adapt to changes quickly and effectively.</li>
</ul>
<p><strong>Certifications:</strong></p>
<ul>
<li>PCNSE is a plus.</li>
<li>Firewall management: Fortinet NSE (Network Security Expert) or equivalent is a must.</li>
<li>Cisco networking certifications is a must.</li>
</ul>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p><strong>Together we can.</strong></p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Technical Delivery Project Coordinator to support the UK IT portfolio delivery team in managing business demand, delivery, and governance of CAPEX-funded initiatives. This role will focus on supporting or independently delivering low to medium complexity projects within an assigned portfolio, enabling end-to-end delivery from mobilisation and design through to transition into IT operations. The role involves working across multiple systems, stakeholders, and third parties, ensuring delivery meets quality, time, and cost expectations.</p>
<h4>What you'll do</h4>
<ul>
<li>Support or lead assigned projects within a portfolio, ensuring end-to-end delivery aligned with governance standards</li>
<li>Act as a project or delivery coordinator, building and supporting cross-functional teams to achieve project objectives</li>
<li>Identify and engage stakeholders, suppliers, and delivery partners from project initiation through delivery lifecycle</li>
<li>Develop project plans, including timelines, dependencies, resource needs, and critical paths</li>
<li>Contribute to the creation of business cases and cost estimates</li>
<li>Monitor and control project performance against defined plans and success metrics</li>
<li>Ensure integration of all workstreams into a unified delivery plan</li>
<li>Manage stakeholder communication plans and maintain alignment throughout delivery</li>
<li>Forecast and manage resource requirements including people, technology, and financials</li>
<li>Support governance compliance and ensure adherence to Vodafone delivery methodologies</li>
<li>Facilitate collaboration between internal teams and external partners to deliver outcomes</li>
<li>Contribute to continuous improvement of delivery processes and stakeholder engagement practices</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>An Egyptian national residing in Egypt</li>
<li>Early-career professional with 0–2 years of relevant experience in project delivery, ideally within ICT or technology environments</li>
<li>Strong communication and interpersonal skills, able to collaborate effectively across teams</li>
<li>Demonstrated ability to coordinate tasks and manage priorities in a structured manner</li>
<li>Understanding of telecommunications or IT environments is advantageous</li>
<li>Familiarity with software development lifecycle concepts is beneficial</li>
<li>Ability to quickly acquire new technical knowledge and apply it in a delivery context</li>
<li>Basic leadership capability with the ability to support and motivate team members within a matrix environment</li>
<li>Experience using tools such as Microsoft Excel, PowerPoint, Visio, or Project</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to develop hands-on experience in end-to-end project delivery within a global organisation</li>
<li>Exposure to international stakeholders, systems, and delivery frameworks</li>
<li>A collaborative and supportive environment focused on learning and development</li>
<li>Career growth opportunities within technology delivery and programme management</li>
<li>Involvement in strategic transformation initiatives impacting Vodafone UK</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Project planning, coordination, and delivery management fundamentals</li>
<li>Stakeholder engagement and communication across multiple organisational levels</li>
<li>Resource forecasting and utilisation management</li>
<li>Governance processes within large-scale technology programmes</li>
<li>Practical exposure to telecommunications systems and digital transformation delivery</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Overview of the role</h4>
<p>The retail sales representative is responsible for establishing rapport and credibility with customers to assist them in purchasing IKEA's product range. The role aims to maintain high standards of merchandising and ensure stock availability to meet and exceed sales targets. A retail sales representative must display exceptional customer focus by engaging directly with customers, gathering feedback, and building trust to drive sales and improve customer experience. This role operates across stores in the U.A.E., Oman, Qatar, and Egypt, playing a crucial part in developing customer relationships and enhancing the IKEA brand's market presence.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct daily detailed inspections of assigned areas to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li>
<li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure a customer-focused approach by serving, listening, and supporting customers with empathy and care in line with IKEA values.</li>
<li>Engage in daily dialogue with customers to gather feedback and understand their needs to enhance their shopping experience.</li>
<li>Prepare pro forma invoices by understanding and determining customers' requirements and follow up on quotations to convert them into actual sales.</li>
<li>Promote product sales by spotting and seizing opportunities, offering alternative solutions, and suggesting add-on sales to achieve sales targets.</li>
<li>Suggest improvements to sales strategies to the supervisor and identify slow-moving or non-selling items with action recommendations.</li>
<li>Maintain a full display of products using company merchandising methods and act as an expert on the product range within Home Furnishing Business.</li>
<li>Stay informed about market developments and advertising to maintain competitive advantage and advise customers accurately.</li>
<li>Stay updated on changes in product range, report customer feedback on product range issues to the sales manager.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Sales-driven with a strong customer focus.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency in English, with Arabic preferred.</li>
<li>Ability to understand customer needs and build strong relationships.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum 3 years of experience in a similar retail sales role.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proven sales-driven mentality and problem-solving skills.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>JLL empowers you to shape a brighter way.</h4>
<p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p>
<h4>About JLL</h4>
<p>We’re JLL, a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 108,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.</p>
<p>Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honored to be recognized with awards for our success by organizations both globally and locally.</p>
<p>Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.</p>
<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements below. We’re interested in getting to know you and what you bring to the table!</p>
<h4>Role purpose:</h4>
<p>We are currently looking for an assistant cost manager / quantity surveyor (with pre-contract experience).</p>
<h4>What this job involves</h4>
<ul>
<li>Undertaking cost management / quantity surveying skills and knowledge regarding pre-contract and post-contract consultancy services.</li>
<li>Excellent take-off skills required, from both an accuracy and speed perspective.</li>
<li>Preparation of budget / pre-contract cost estimates and various stages’ cost plans as required.</li>
<li>Preparation and formulation of bills of quantities as per the standard formats.</li>
<li>Preparation of pre-tender cost estimates.</li>
<li>Preparation of tender evaluation reports.</li>
<li>Reviewing and negotiating prices with contractors.</li>
<li>Reviewing payment valuations.</li>
<li>Managing the project’s change control of all additional works as required.</li>
<li>Participating in the cost reporting process of the project and preparing budgets versus actual cost reconciliation reports.</li>
<li>Preparing and reviewing measurement tasks as required using CostX or equivalent software tools.</li>
<li>Preparing cash flow forecasts for the project in all stages.</li>
<li>Attending commercial meetings as required with all the stakeholders of the project.</li>
<li>Preparing final accounts and contributing to contractors’ negotiations and agreements.</li>
<li>Represent the company in a professional and diligent manner.</li>
</ul>
<h4>Desired skills and experience for this role</h4>
<ul>
<li>Hardworking, proactive individual with a strong desire to learn and progress with an eye for detail and a passion for high standards.</li>
<li>3-5 years of experience in the real estate sector.</li>
<li>Excellent pre and post contract technical cost and commercial management skills.</li>
<li>Articulate in written and oral communication.</li>
<li>Excellent prioritization and self-management skills and ability to work in a high-pressure environment.</li>
</ul>
<h4>Key competencies</h4>
<ul>
<li>Strong knowledge and track record in the application of IT based solutions.</li>
<li>Software skills required in AutoCAD and Microsoft Office.</li>
<li>Software skills in cost estimation and quantity surveying software like CostX, Plan Swift, Bluebeam or Candy would be advantageous.</li>
<li>Degree in related subject (BSc Quantity Surveying, Construction Management, Civil, Architectural, Electrical, Mechanical or equivalent).</li>
<li>Experience preferably in construction, fit-out and/or renovation projects.</li>
<li>Experience preferably in the Middle East but not essential.</li>
</ul>
<h4>What you can expect from us</h4>
<p>We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.</p>
<p>Our total rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.</p>
<p>We can’t wait to see where your ambitions take you at JLL. Apply today!</p>
<h4>Location:</h4>
<p>On-site – Cairo, Egypt</p>
<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p>
<p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p>
<p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p>
<p>Jones Lang LaSalle (JLL) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may request an accommodation. Please direct any other general recruiting inquiries to the appropriate channels.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced infrastructure security professional to lead security governance, risk management, operational excellence, and service reliability across enterprise infrastructure services. This role is responsible for ensuring compliance with cyber security standards, improving security posture, managing security incidents, supporting critical infrastructure platforms, and leading technical teams to deliver secure, resilient, and customer-focused services. The position operates in a global environment and plays a key role in protecting business continuity, safeguarding information assets, and driving continuous service improvement.</p>
<h4>What you’ll do</h4>
<ul>
<li>Lead infrastructure security activities, ensuring compliance with cyber security and risk management standards across enterprise services.</li>
<li>Drive security posture management through proactive monitoring, risk remediation, vulnerability management, operating system patching, and security assessments.</li>
<li>Manage threat detection, investigation, incident response, recovery planning, and implementation of improved security controls.</li>
<li>Oversee technical operations, service availability, platform health, and operational excellence for critical infrastructure services.</li>
<li>Lead, coach, and develop technical operations teams, supporting capability building, knowledge sharing, and continuous improvement.</li>
<li>Manage stakeholder relationships, customer escalations, service reviews, and service improvement initiatives to enhance user experience and productivity.</li>
<li>Ensure compliance with service management processes, governance standards, service level agreements, and change management requirements.</li>
<li>Support project delivery by providing technical expertise, managing operational readiness, and ensuring successful implementation of new services and technologies.</li>
<li>Contribute to operational planning, budget management, service investment forecasting, and business continuity activities.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Bachelor’s degree in engineering, computer science, or a related technical discipline.</li>
<li>Extensive experience in IT support, infrastructure security, and technology operations, including significant experience leading technical teams.</li>
<li>Strong knowledge of enterprise infrastructure technologies including Microsoft Azure, Microsoft 365, virtualisation platforms, Windows Server technologies, Active Directory, DNS, DHCP, storage solutions, and cloud-based services.</li>
<li>Experience with vulnerability management, configuration management, automated deployment, and information security controls.</li>
<li>Proven ability to manage operational services, troubleshoot complex technical issues, and deliver continuous service improvements.</li>
<li>Strong leadership, stakeholder engagement, strategic thinking, communication, and people development skills.</li>
<li>Comfortable working within an on-call support model and collaborating across international teams and cultures when required.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to lead security and infrastructure services that support large-scale global business operations.</li>
<li>Exposure to enterprise cloud technologies, cyber security programmes, and critical service management environments.</li>
<li>Experience influencing service strategy, operational excellence, and business continuity initiatives.</li>
<li>Leadership opportunities focused on coaching teams, stakeholder management, and organisational impact.</li>
<li>Participation in global projects that drive innovation, security maturity, and service transformation.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced cyber security governance and enterprise risk management.</li>
<li>Large-scale infrastructure operations and service reliability management.</li>
<li>Strategic stakeholder engagement and customer-centric service delivery.</li>
<li>Security incident management, crisis response, and business continuity practices.</li>
<li>IT service management, operational governance, and continuous improvement methodologies.</li>
<li>Leadership and team development within complex global environments.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Company Overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The retail sales representative plays a crucial role in building rapport and credibility with customers to facilitate their purchases across the company's product range. This role requires a strong focus on customer satisfaction, ensuring proper stock levels and adhering to merchandising standards to meet sales targets. Success in this position involves exceeding customer expectations through understanding their diverse needs, actively seeking sales opportunities, and promoting products effectively.</p>
<h4>What you will do</h4>
<strong>Operational & Commercial</strong><br>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li>
<li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the sales manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years in a similar role.</li>
<li>Proactivity and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of English language.</li>
<li>Good command of Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>As the IKEA Food Manager Assistant, you are responsible for overseeing the IKEA Restaurant & Café, SFM & Bistro, and co-workers restaurant as individual profit centers, driving profitability while ensuring customer satisfaction. Key elements of success in this role include managing food service operations, attaining financial goals, and enhancing the overall IKEA store experience through food offerings that reflect Swedish culture.</p>
<p>You will work closely with the store manager to achieve set budget goals and customer satisfaction targets. Your role extends to ensuring the health and safety of visitors and co-workers while maintaining compliance with local regulations. Fostering a strong team and developing future leaders within the department are crucial responsibilities. Moreover, sustainability remains at the forefront, demanding collaboration with stakeholders to integrate it across all food-related functions.</p>
<h4>What you will do</h4>
<p><strong>Food Management</strong></p>
<ul>
<li>Contribute actively to the development and implementation of a clear IKEA Food action plan using the store business plan and country business plan.</li>
<li>Ensure high-volume dishes are served that suit the taste of the local market.</li>
<li>Secure an irresistible food offer by providing an appealing range presentation.</li>
<li>Ensure the top-selling products are available and clearly communicated and displayed at all times.</li>
<li>Maximize sales through commercial and operational excellence by utilizing commercial opportunities and appropriate tools.</li>
<li>Ensure that the IKEA co-worker restaurant offers a range of nourishing meals in a pleasant environment.</li>
<li>Facilitate integration and implementation of sustainability by supporting functions with the right information and best practice solutions.</li>
</ul>
<p><strong>Financial Management</strong></p>
<ul>
<li>Accountable for the profit and loss of the IKEA Restaurant & Café, SFM & Bistro and co-workers restaurant.</li>
<li>Achieve budget goals set by the store manager.</li>
<li>Ensure IKEA Food financial results according to unit, national and global frames.</li>
<li>Explore and follow-up sustainability performance based on business plans and tools.</li>
<li>Document and evaluate initiatives and activities to promote continuous improvement.</li>
<li>Ensure compliance with global and national standards to secure a safe environment for customers and co-workers.</li>
</ul>
<p><strong>Customer Experience</strong></p>
<ul>
<li>Ensure customer satisfaction goals are met as measured by IKEA Brand Capital and CSI.</li>
<li>Enhance the Swedish profile and style in the customer area to meet the diverse needs of visitors.</li>
<li>Act on insights from the local market potential to attract visitors.</li>
<li>Strengthen the IKEA brand by safeguarding a high-quality, safe, and inspirational customer experience.</li>
<li>Act as a member of the Commercial Management Team and proactively contribute to the store's business plan, commercial plan, and commercial calendar process.</li>
</ul>
<p><strong>Leadership and Development</strong></p>
<ul>
<li>Lead and coach the store to optimize and develop the IKEA Retail Food business.</li>
<li>Recruit the team based on IKEA values and ensure training.</li>
<li>Empower, support, and coach co-workers to perform better and grow.</li>
<li>Develop successors to meet the succession needs of the IKEA store.</li>
<li>Create an environment where the IKEA culture is a strong and living reality, valuing diversity.</li>
<li>Ensure simple and straightforward internal communication and information flow.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Leadership and team management skills.</li>
<li>Strong commercial and sales acumen.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Knowledge of sustainability practices in the food industry.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Higher education required.</li>
<li>5 to 7 years of experience in a vibrant food retail environment with a proven track record of managing and developing a team.</li>
<li>Advanced knowledge of food production and safety standards.</li>
<li>Capability to understand KPIs and drive departmental actions to affect results.</li>
<li>Demonstrated proficiency in English and strong communication skills.</li>
<li>Proficient in MS Office and computer usage.</li>
<li>Strong sales orientation and passion for food and people.</li>
<li>Proven leadership abilities with the capacity to motivate a diverse team.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>JLL empowers you to shape a brighter way.</h4>
<p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p>
<h4>About JLL</h4>
<p>We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.</p>
<p>Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.</p>
<p>Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.</p>
<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!</p>
<h4>What this job involves</h4>
<p>We are looking for a Facilities Manager for our Integrated Facility Management business line.</p>
<p>The Facilities Manager (FM) is responsible for managing all aspects of facilities service as detailed in the scope of works section of the contract and will report to the Senior Facilities Manager or Regional FM. In this capacity, the jobholder will be the person responsible for the service delivery at specified locations, which will be measured by contractual KPIs or SLAs. The role will have functional accountability for an assigned sector of the Client Sites and the jobholder is responsible for all aspects of client and tenant satisfaction.</p>
<p>The FM is responsible for working directly with the local client to ensure a thorough understanding of their objectives and the implementation of acceptable property-specific operating strategies that achieve these required standards. Once developed the FM must oversee the implementation of all approved initiatives and programs, by managing and coordinating the efforts of the FM team (e.g. direct reports, service providers, contractors, and building employees) to achieve the goals. The FM is responsible for representing Jones Lang LaSalle in the local and regional business and real estate community in order to promote Jones Lang LaSalle’s reputation and capabilities to prospective tenants and clients.</p>
<p><strong>Key responsibilities include:</strong><br>
Communication with site leadership team (Country Manager, HR, Finance, Legal, IT etc.)<br>
Preparation and distribution of quarterly and annual business review (QBR/ABR) information to client’s satisfaction.<br>
Procurement of goods and services for client’s buildings utilizing Jones Lang LaSalle sourcing teams.<br>
Hold regular meetings with landlord, ensuring that terms of lease are being provided to client — e.g. external maintenance, central plant management.<br>
Space evaluation and planning, updating of floor plans using client’s architect partners.<br>
Responsibility for meeting KPIs and SLAs defined within the contract.<br>
Project management during built-out phases, liaising with architects/landlords, organizing work schedules, etc.<br>
Coach and guide all project teams (sub-contractors, maintenance engineers and commissioning engineers) throughout full project lifecycles.<br>
Site inspections (with other members of facility team) including daily cleaning, heating, ventilation, air conditioning, landscaping (when present).<br>
Ensure that contracted resources deliver work to meet duration and quality targets, addressing and ensuring the correction of under-performance issues.<br>
Establish and operate the information systems necessary for effective scheduling and recording of contract work.<br>
Processing and controlling of invoices and work orders, opening and monitoring budgets in the financial system, preparing and updating forecasts.<br>
Oversee and follow up on all technical maintenance for installations (AC/heating/fire extinguishing system, electrical installations etc.).<br>
Negotiate, renegotiate and maintain contracts with vendors.<br>
Planning and budgeting of internal fit-out works and technical installations.<br>
Purchasing of furniture, organization of internal departmental office/space moves.<br>
Manage a team of receptionists and an Office Services Coordinator/Building Operations Coordinator, including allocating resources, delegating workload, ensuring adherence to best practices etc. (roles not present on every site).<br>
General administration of department (holidays, training, performance reviews etc.).<br>
Updating and maintaining official safety documents, liaising with government authorities.<br>
Organization of fire evacuation and first aid training for employees.<br>
Point of contact for security/alarm responding.<br>
Deputise/provide cover for Office Services Coordinator/Building Operations Coordinator when appropriate.<br>
All additional duties commensurate to the level of the role.</p>
<h4>Sound like you? To apply you need to be/have:</h4>
<ul>
<li>Ideally 6 years+ experience in facilities management role within a large commercial organization.</li>
<li>Experience of owning facilities contracts and supplier/contractor management.</li>
<li>Experience with EU facility legislation and governing bodies.</li>
<li>Quality assurance knowledge and experience desirable.</li>
<li>Fluency in local language and English essential.</li>
<li>Customer focused.</li>
<li>Assertive.</li>
<li>Possess cultural awareness and sensitivity.</li>
<li><strong>Decision-making/complex problem solving:</strong><br>
Proactively gathers information from appropriate sources.<br>
Probes/considers all of the facts.<br>
Considers other perspectives.<br>
Refers to long term plans and goals, draws sound inferences.<br>
Prioritizes key factors.<br>
Acts decisively, promptly and confidently.<br>
Able to operate with limited guidance.</li>
<li>Excellent verbal and written communication.</li>
<li>Strong communication skills, leadership, teamwork, analysis, judgment and customer focus.</li>
<li><strong>Planning and organising:</strong><br>
Able to evaluate priorities and re-juggle as appropriate.<br>
Able to resolve conflict and communicate intentions clearly.<br>
Deliver on time and with high quality results.</li>
<li>A self-starter who possesses intellectual curiosity.</li>
<li>A proven team player at ease with sleeves rolled up approach.</li>
<li>Spreadsheets and word processing skills.</li>
</ul>
<h4>Location:</h4>
<p>On-site – Cairo, EGY</p>
<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p>
<p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p>
<h4>Privacy and equal opportunity</h4>
<p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p>
<p>For more information about how JLL processes your personal data, please view our candidate privacy statement.</p>
<p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process—including the online application and/or overall selection process—you may request an accommodation through the appropriate channels.</p></p><p></p>