Highlight: The Cloud and Network Engineer holds an essential role at Living Stones Group (LSG). This position supports new and existing clients who work in a variety of industries. LSG is a global company that supports clients with remote and on-prem solutions.
Hours: This position is full-time 40-hours per week (Monday to Friday), hybrid (primarily remote with scheduled office work in Cairo as needed). Work hours are during the afternoon and evening. This position also covers a minimum of one Sunday shift per month to monitor the service desk and respond to client needs. Comp time is provided for Sunday shifts.
Main Responsibilities for this Position:Administer and optimize Microsoft 365 and Azure environments, including user identity management (Entra ID), Exchange Online, and Share Point/Teams permissions. Develop and install network infrastructure, configurations, and equipment such as routers and switches. Implement data security systems including MS365 Security & Compliance, firewalls, and cloud-based backup solutions. Perform routine network and cloud tenant monitoring, maintenance, and troubleshooting. Provide remote or on-site technical support, ensuring all solutions are documented within LSG’s service desk system. Research and keep up to date with the latest security standards, systems, and authentication protocols and apply standards and procedures to complete tasks. Collaborate with team members across departments to ensure task activities are complete, and design, implement, test, and document systems and processes for LSG and its clients. Provide technical support and project implementation through direct contact with LSG team members and clients located globally. Participate in mentorship and learning paths set by senior engineers while providing mentorship, knowledge sharing, and day-to-day IT support engineers to foster their technical growth. VoIP Support with knowledge of Polycom, Linphone, ATA, E-Fax and Free PBX server configuration.
Qualifications and Requirements:Language Skills Fluent and competent on a professional level, both verbally and written, in English and Arabic.
Technical Skills Proven experience in Microsoft 365 Administration (User management, security policies, and mail flow). Working knowledge of Azure Cloud services and hybrid identity environments. Experience with LAN, WAN, WLAN< and VPN design and implementation. Proficiency in network security (Fortinet/Forti Gate preferred) and M365 Defender/Endpoint Manager (Intune). Good problem-solving skills and attention to detail.
Education and Certifications Academic Degree in Computer Science, Engineering or relevant field
Required Certifications:Microsoft 365 Certified (e.g., Administrator Associate or Security Administrator) Fortinet NSE 4 or higher Preferred Certifications:CCNAAzure Administrator (AZ-104) or CISSP
Problem-Solving Skills: Strong analytical skills to diagnose and resolve network issues efficiently. Communication Skills: Ability to communicate technical information clearly to non-technical stakeholders and collaborate effectively with team members.
Physical Ability Physical ability to lift equipment and perform on-site tasks in LSG and client offices and worksites.
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