وظائف ميكانيكى سفن - جنوب سيناء مصر

Company Description SUNRISE Resorts & Cruises is a luxury hospitality company with more than 20 years of experience delivering exceptional service and continuous innovation. The group owns and manages 20 resorts in prime coastal destinations across Egypt and Zanzibar, as well as 7 cruises in the historic cities of Luxor and Aswan. Properties are located in carefully selected spots that cater to guests seeking either tranquil adults-only escapes or vibrant family vacations. SUNRISE’s philosophy is built on three core pillars: Quality, Safety and hygiene, and Environmental Responsibility. These principles guide all operations and are considered the foundation of the company’s commitment to hospitality excellence. Role Description The Butler is a full-time, on-site role based in Sharm El Sheikh, responsible for delivering highly personalized and discreet guest service. Day-to-day tasks include welcoming guests, escorting them to their rooms, assisting with check-in and check-out, and managing special requests and preferences throughout their stay. The Butler coordinates in-room services such as dining, housekeeping, and amenities, ensuring that all details are arranged to the highest standard. The role involves anticipating guest needs, handling reservations and activity bookings, and liaising with other departments to provide seamless service. The Butler is expected to maintain professional appearance and conduct, uphold SUNRISE service standards, and support a safe and hygienic environment. Qualifications Strong guest service and hospitality skills, with a focus on personalized, luxury service and attention to detail. Excellent communication and interpersonal skills, including professional etiquette and the ability to interact confidently with international guests. Organizational and time-management skills to handle multiple guest requests, coordinate services, and follow through on commitments. Problem-solving and decision-making skills, with the ability to remain calm under pressure and resolve guest issues promptly. Experience in hotel front office, concierge, or butler service roles is highly beneficial; prior work in luxury or resort environments is a plus. Basic administrative and computer skills for handling reservations, guest records, and internal communication systems. Professional grooming and presentation, with a commitment to hygiene, safety standards, and environmental responsibility. Fluency in English is required; additional languages, especially Arabic or other international languages, are an advantage. Flexibility to work shifts, weekends, and holidays as needed, and ability to stand and move for extended periods. Relevant hospitality education or certification is preferred but not mandatory when combined with strong practical experience.