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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Design, Plan, Deploy and Manage network infrastructure, including switches, routers, and wireless systems, to ensure seamless connectivity.</p><p>Develop, implement &amp; maintain Network policies, standards and procedures in alignment with industry best practices &amp; compliance requirements for the customers.</p><p>Design and implement LAN, WAN, SD-WAN, and data center networks</p><p>Configure and support routing, switching, wireless, and VPN solutions</p><p>Define standards and requirements to manage and Monitor network performance and resolve incidents</p><p>Support network security integration with firewalls and other security solutions</p><p>Maintain network documentation and diagrams</p><p>Ensure compliance with network security and operational standards</p><p>Configure and install network hardware and software.</p><p>Troubleshoot connectivity issues and monitor network performance.</p><p>Perform regular maintenance and firmware updates on network devices.</p><p>Project Management: Ability to manage other partners and provide advice and recommendations to ensure projects are delivered with required quality.</p><p>Proactively identify opportunities for continuous improvement in service delivery processes.</p><p>Ensure that Networking solutions adhere to regulatory requirements, industry standards, and organizational policies.</p><p>Identify and mitigate risks throughout the delivery lifecycle.</p><p>Stakeholder Management: Collaborate with internal teams and customer teams to ensure relations and teamwork is achieved.</p><p>Drive innovation by exploring and adopting cutting-edge networking tools and methodologies.</p><p>Risk Management: Oversee the establishment and implementation of contingency plans.</p><p>Track service performance using key performance indicators (KPIs) and service level agreements (SLAs), providing regular reports to clients and senior management.</p><p>Continuously assess security delivery processes and implement improvements to increase efficiency, reduce costs, and enhance customer satisfaction.</p><p>Oversee the resolution of service issues and escalate complex problems as needed, ensuring swift resolution and minimal impact on clients.</p><p>Identify potential risks to projects delivery and implement mitigation strategies to minimize disruption.</p><p>Collaborate with other departments (e.g. sales, IT, product development) to introduce innovative solutions and services that add value to clients.</p><p>Compliance &amp; Auditing: Ensure the Networks delivery aligns with the relevant regulations, compliance frameworks &amp; industry standards.</p><p>Oversee internal &amp; external security audits to assess compliance &amp; identify areas for improvement.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>4 to 8 Years Experience in Network solutions and devices implementations.</li><li>Bachelor's degree in computer science, Information Technology, Engineering, or a related field.</li><li>Strong communication, interpersonal and presentation skills</li><li>Proven teamwork skills, with the ability to work and influence others.</li><li>Excellent command of Arabic and English</li><li>Experience in large-scale Networking projects across diverse environments.</li><li>Demonstrated expertise in areas such as Strong understanding of TCP/IP, routing, and switching</li><li>Ability to troubleshoot complex network issues</li><li>Must have technical / professional qualifications: CCNA / CCNP or equivalent certifications</li><li>Understanding of network security fundamentals</li><li>Experience with Cisco, Fortinet, Juniper, F5, Trend Micro, Huawei, or similar platforms</li><li>Strong understanding of ICT systems integration methodologies</li><li>Relevant certifications such as CISSP, CISM, PMP, or ITIL are highly a nice to have.</li><li>Strong knowledge of Network and Security frameworks and standards (e.g., ISO 27001, NIST CSF, PCI-DSS).</li><li>Ability to understand and manage technical concepts and processes, bridging the gap between technical and non-technical stakeholders.</li><li>Familiarity with Networks technologies and tools.</li><li>Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards.</li><li>Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><p>Design, Plan, Deploy and Manage network infrastructure, including switches, routers, and wireless systems, to ensure seamless connectivity.</p><p>Develop, implement &amp; maintain Network policies, standards and procedures in alignment with industry best practices &amp; compliance requirements for the customers.</p><p>Design and implement LAN, WAN, SD-WAN, and data center networks</p><p>Configure and support routing, switching, wireless, and VPN solutions</p><p>Define standards and requirements to manage and Monitor network performance and resolve incidents</p><p>Support network security integration with firewalls and other security solutions</p><p>Maintain network documentation and diagrams</p><p>Ensure compliance with network security and operational standards</p><p>Configure and install network hardware and software.</p><p>Troubleshoot connectivity issues and monitor network performance.</p><p>Perform regular maintenance and firmware updates on network devices</p><p>Ability to manage other partners and provide advice and recommendations to ensure projects are delivered with required quality.</p><p>Proactively identify opportunities for continuous improvement in service delivery processes.</p><p>Ensure that Networking solutions adhere to regulatory requirements, industry standards, and organizational policies.</p><p>Identify and mitigate risks throughout the delivery lifecycle.</p><p>Collaborate with internal teams and customer teams to ensure relations and teamwork is achieved.</p><p>Drive innovation by exploring and adopting cutting-edge networking tools and methodologies.</p><p>Oversee the establishment and implementation of contingency plans.</p><p>Track service performance using key performance indicators (KPIs) and service level agreements (SLAs), providing regular reports to clients and senior management.</p><p>Continuously assess security delivery processes and implement improvements to increase efficiency, reduce costs, and enhance customer satisfaction.</p><p>Oversee the resolution of service issues and escalate complex problems as needed, ensuring swift resolution and minimal impact on clients.</p><p>Identify potential risks to projects delivery and implement mitigation strategies to minimize disruption.</p><p>Collaborate with other departments (e.g. sales, IT, product development) to introduce innovative solutions and services that add value to clients.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3 to 5 Years Experience in Network solutions and devices implementations.</li><li>Bachelor's degree in computer science, Information Technology, Engineering, or a related field.</li><li>Strong communication, interpersonal and presentation skills</li><li>Proven teamwork skills, with the ability to work and influence others.</li><li>Excellent command of Arabic and English</li><li>Experience in large-scale Networking projects across diverse environments.</li><li>Demonstrated expertise in areas such as Strong understanding of TCP/IP, routing, and switching</li><li>Ability to troubleshoot complex network issues</li><li>Must have technical / professional qualifications:</li><li>CCNA / CCNP or equivalent certifications</li><li>Understanding of network security fundamentals</li><li>Experience with Cisco, Fortinet, Juniper, F5, Trend Micro, Huawei, or similar platforms</li><li>Strong understanding of ICT systems integration methodologies</li><li>Relevant certifications such as CISSP, CISM, PMP, or ITIL are highly a nice to have.</li><li>Strong knowledge of Network and Security frameworks and standards (e.g., ISO 27001, NIST CSF, PCI-DSS).</li><li>Ability to understand and manage technical concepts and processes, bridging the gap between technical and non-technical stakeholders.</li><li>Familiarity with Networks technologies and tools.</li><li>Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards.</li><li>Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced Senior Network Security Engineer to support a 3-month remote engagement focused on network security operations, primarily within Fortinet environments.<br> The ideal candidate combines strong core networking fundamentals with hands-on security operations experience and deep, practical expertise across the Fortinet Security Fabric.<br> Key Responsibilities Manage, monitor, and maintain network security infrastructure with a focus on Fortinet solutions (FortiGate, FortiManager, FortiAnalyzer, FortiSwitch/FortiAP as applicable) Perform day-to-day security operations: firewall policy management, VPN configuration and troubleshooting, traffic analysis, and incident response support Design, implement, and maintain routing, switching, and network segmentation configurations in coordination with the client's network team Monitor security events and logs, triage alerts, and escalate/respond to incidents per client protocols Conduct firewall rule audits, policy optimization, and security posture reviews Support patching, firmware upgrades, and change management processes for Fortinet devices Troubleshoot complex network and security issues across LAN/WAN, VPN, and perimeter security layers Document configurations, standard operating procedures, and incident reports Collaborate with client stakeholders remotely, ensuring clear communication and timely delivery within the project's operational hours Minimum 5–7 years of experience in network engineering and security operations Strong hands-on experience with Fortinet products (FortiGate firewalls mandatory; FortiManager/FortiAnalyzer strongly preferred) Solid grounding in core networking: TCP/IP, routing/switching, VPN (IPsec/SSL), DNS, and network segmentation Practical security operations experience: log analysis, incident triage, firewall policy management Fortinet certification(s) required — NSE 4 minimum; NSE 5–7 strongly preferred Proven ability to work independently in a remote capacity with minimal supervision Strong documentation and communication skills, including comfort working with Arabic and/or English-speaking stakeholders as needed</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking an experienced Senior Network Security Engineer to support a 3-month remote engagement focused on network security operations, primarily within Fortinet environments. The ideal candidate combines strong core networking fundamentals with hands-on security operations experience and deep, practical expertise across the Fortinet Security Fabric.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Manage, monitor, and maintain network security infrastructure with a focus on Fortinet solutions (FortiGate, FortiManager, FortiAnalyzer, FortiSwitch/FortiAP as applicable)</li><li>Perform day-to-day security operations: firewall policy management, VPN configuration and troubleshooting, traffic analysis, and incident response support</li><li>Design, implement, and maintain routing, switching, and network segmentation configurations in coordination with the client's network team</li><li>Monitor security events and logs, triage alerts, and escalate/respond to incidents per client protocols</li><li>Conduct firewall rule audits, policy optimization, and security posture reviews</li><li>Support patching, firmware upgrades, and change management processes for Fortinet devices</li><li>Troubleshoot complex network and security issues across LAN/WAN, VPN, and perimeter security layers</li><li>Document configurations, standard operating procedures, and incident reports</li><li>Collaborate with client stakeholders remotely, ensuring clear communication and timely delivery within the project's operational hours</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Join the Network Security Experts at Click ITS!</strong></p><br><br><p><strong>Click ITS</strong>, a leading System Integrator located in Egypt, is expanding our elite <strong>Network Security Department</strong>. We partner with industry giants including <strong>Fortinet, Palo Alto Networks, Kaspersky, CrowdStrike, Nozomi Networks, Tenable, and Thales</strong> to deliver comprehensive security solutions across various layers such as NGFW, SD-WAN, EDR, XDR, OT Security, Data Protection, MFA, and SOC.</p><br><br><p>We are currently looking for passionate and driven professionals to join our dynamic team in the following roles:</p><br><br><p><strong>1. Junior Network Security Engineer</strong></p><br><br><p>Are you ready to accelerate your career in cybersecurity? We are looking for a hands-on Junior Network Security Engineer with a strong foundation in network defence and a drive to learn.</p><br><br><p><strong>Experience Required:</strong> 3 Years</p><br><br><p><strong>Key Responsibilities:</strong></p><br><br><ul><li>Implement, configure, and manage security solutions across different layers (NGFW, SD-WAN, EDR/XDR).</li><li>Assist in the deployment and integration of top-tier vendor solutions including Fortinet, Palo Alto, and Kaspersky.</li><li>Monitor network traffic for security events and assist the SOC team in incident response.</li><li>Troubleshoot and resolve network security issues in enterprise environments.</li><li>Maintain and update security documentation and standard operating procedures.</li></ul><p><strong>Qualifications:</strong></p><br><br><ul><li>Bachelor's degree in computer engineering, Information Technology, or a related field.</li><li>Approximately 3 years of practical experience in network security or systems integration.</li><li>Familiarity with NGFW, Endpoint Security, and basic Data Protection concepts.</li><li>Relevant vendor certifications (e.g., NSE 4, PCNSA) are a strong plus.</li><li>Excellent problem-solving skills and a proactive attitude.</li></ul><p><strong>Why Join Click ITS?</strong></p><br><br><p><strong>Work with the Best: Hands-on experience with cutting-edge technologies from top global vendors.</strong></p><br><br><p><strong>Career Growth: Continuous learning opportunities, training, and certification support.</strong></p><br><br><p><strong>Impactful Work: Protect critical infrastructures and enterprise networks against modern threats.</strong></p><br><br><p><strong>Dynamic Culture: Join a collaborative, innovative, and fast-paced team environment in Egypt.</strong></p><br><br> <br><br> </div>

<p>Security Infrastructure Management: Deploy, configure, and maintain enterprise next-generation firewalls (NGFW), intrusion prevention systems (IPS/IDS), VPN gateways, and web application firewalls (WAF). Network Access &amp; Segmentation: Implement Network Access Control (NAC), zero-trust architecture, and strict micro-segmentation across corporate headquarters, primary/disaster recovery data centers, and remote branch networks. Monitoring &amp; Incident Response: Continuously monitor network traffic for anomalous behavior, coordinate with the Security Operations Center (SOC), and lead technical remediation during network security incidents. Policy Enforcement &amp; Auditing: Develop, maintain, and audit firewall rule bases, access control lists (ACLs), and site-to-site VPN tunnels. Ensure all network changes follow formal change management procedures. Secure Infrastructure Projects: Partner with Cloud, Infrastructure, and Application teams to architect secure connectivity for new digital banking services, mobile applications, and third-party integrations. Regulatory Compliance: Ensure all network security controls strictly align with Central Bank of Egypt (CBE) cybersecurity directives, PCI-DSS requirements, and ISO 27001 standards. Vulnerability Remediation: Conduct regular network vulnerability scans, review penetration testing findings, and patch or harden network appliances accordingly.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology, Computer Science, Engineering, or a related field from a reputable university. 4 5 years of hands-on experience in data center security technologies. Proven hands-on experience with data center security technologies, including Next-Generation Firewalls (NGFW), Web Application Firewalls (WAF), F5 Load Balancers, VPN technologies, IDS/IPS, and network segmentation. Experience with security solutions from leading vendors such as Palo Alto, Fortinet, F5, Cisco, or equivalent. Strong knowledge of routing, switching, TCP/IP, and network security best practices. Demonstrated experience in implementing, configuring, and troubleshooting security solutions within enterprise environments. Excellent analytical, problem-solving, troubleshooting, and communication skills. Relevant professional certifications are preferred.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 30, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p><span><span><strong><u>Job Purpose:</u></strong></span></span></p><br><br><ul><li><span><span>To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution.</span></span></li><li><span><span>To be responsible for the management of both proactive and reactive cases ensuring a professional and consistent delivery of quality services to our customers.</span></span></li><li><span><span>Key Tasks and Responsibilities:</span></span></li><li><span><span>To provide a professional first point of contact for the customer</span></span></li><li><span><span>To accurately log all incidents/inquiries in a timely and effective manner</span></span></li><li><span><span>Diagnose fault-related cases both proactive and reactive by effectively utilising software diagnostics and other network/products utility program wherever possible</span></span></li><li><span><span>Provide continual updates to the customer and use internal escalation process when necessary in order to meet contractual and performance objectives</span></span></li><li><span><span>To coordinate with all the necessary internal departments or vendors to achieve fault resolution within SLA definitions.</span></span></li><li><span><span>To resolve by himself/herself most of the incidents on all IT Services supported by the team</span></span></li><li><span><span>Document all troubleshooting and case management actions via the ticketing systems</span></span></li></ul><br><p><span><span><strong><u>Skills and Qualifications:</u></strong></span></span></p><br><br><ul><li><span><span>Basic knowledge in computer networks (CCNA is a plus)</span></span></li><li><span><span>English fluency (French is a plus)</span></span></li><li><span><span>Strong interpersonal and communication skills</span></span></li><li><span><span>Strong customer handling skills.</span></span></li><li><span><span>Ability to adapt to changes and acquire new skillsets to meet business demands</span></span></li><li><span><span>Preferred to have knowledge in any of the following technologies: firewalls, proxies, load balancers, Intrusion prevention &amp; detection system, active directory.</span></span></li><li><span><span>Enjoys troubleshooting complex issues</span></span></li><li><span><span>Critical Thinking Skills</span></span></li><li><span><span>Hands-on experience in any of the following vendors: FortiGate, Check Point, Palo Alto, Zscaler, Netskope, F5 BIG IP</span></span></li><li><span><span>Strong experience with network fundamentals (DNS, DHCP, LAYER2/3 switching, routing)</span></span></li><li><span><span>Hands-on experience in troubleshooting on routers, switches, etc.</span></span></li><li><span><span>Any of the following certifications is a plus:</span></span></li><li><span><span>Fortinet Certified Professional (FCP) in Network Security</span></span></li><li><span><span>Zscaler Digital Transformation Administrator</span></span></li><li><span><span>Palo Alto Networks Certified Network Security Administrator (PCNSA) or Palo Alto Networks Certified Network Security Engineer (PCNSE)</span></span></li><li><span><span>Netskope Certified Cloud Associate (NCCA) or Netskope Certified Cloud Security Administrator (NCCSA)</span></span></li></ul><br>About you<p><span><span><strong><u>Educational background:</u></strong></span></span></p><br><br><ul><li><span><span>B.Sc. Engineering, Telecommunications or Computer Science</span></span></li><li><span><span>Professional Experience:</span></span></li><li><span><span>0-2 years of experience in the IT field.</span></span></li></ul><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>What you’ll do</b> <br><ul> <li>Represent the technical focal point for local customers along with our international partners customers.</li> <li>Handle the day-to-day interactions related to fixed solutions trouble tickets (TT) received via different channels either calls or mails or automatically created by the system in a professional way considering resolution SL., setting priority for long durations TTs and repeated TTs.</li> <li>Follow all the troubleshooting steps isolating the issue and escalate them to the concerned parties in order to solve these problems according to the SLA.</li> <li>Act as “service manager” for high value customers.</li> <li>Provide the customers with a world class standard of support</li> <li>Accountable for monthly operational reports for different fixed solutions services.</li> <li>Work on shift basis.</li> </ul><br><br><b>Who you are</b> <br><ul> <li>Minimum 1 year experience in Enterprise Network Field experience.</li> <li>Excellent written and spoken English.</li> <li>Excellent communication and negotiation skills.</li> <li>Energetic, self-motivated, and able to work under pressure.</li> <li>Strong team player, able to collaborate effectively with colleagues.</li> <li>Graduated from Communication Engineering or Computer Science year 2018 or above.</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 28, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p><span><span><strong><u>Job Purpose (L1.5 – Network and Security Engineer)</u></strong></span></span></p><br><br><ul><li><span><span>To provide advanced technical and process support across the case excellence lifecycle for IT Services customers, acting as an escalation point for L1 cases and ensuring high-quality, timely resolution.</span></span></li><li><span><span>To independently manage, troubleshoot, and resolve complex proactive and reactive incidents, while guiding L1 engineers and ensuring adherence to operational processes and SLAs.</span></span></li><li><span><span>To support continuous service improvement by identifying recurring issues, contributing to root cause analysis, and enhancing troubleshooting documentation and knowledge bases.</span></span></li></ul><br><p><span><span><strong><u>Key Tasks and Responsibilities</u></strong></span></span></p><br><br><ul><li><span><span>Act as a senior point of contact for customer incidents, handling escalated cases from L1 and providing expert technical guidance.</span></span></li><li><span><span>Review, validate, and refine incident qualification and case handling performed by L1 engineers to ensure accuracy and completeness.</span></span></li><li><span><span>Perform in-depth technical troubleshooting using advanced diagnostics, logs analysis, packet captures, and vendor-specific tools across supported IT services.</span></span></li><li><span><span>Own incidents end-to-end, including complex or long-running cases, ensuring proper prioritization, customer communication, and resolution within SLA commitments.</span></span></li><li><span><span>Lead coordination efforts with internal technical teams, service owners, and third-party vendors to drive timely fault isolation and resolution.</span></span></li><li><span><span>Provide mentorship and technical coaching to L1 engineers, including guidance on troubleshooting methodologies and best practices.</span></span></li><li><span><span>Identify trends, recurring incidents, and systemic issues; contribute to root cause analysis (RCA) and preventive actions.</span></span></li><li><span><span>Ensure accurate and detailed documentation of troubleshooting steps, findings, and resolutions in the ticketing system and knowledge base.</span></span></li><li><span><span>Participate in service reviews, process improvements, and readiness activities for new services or technologies.</span></span></li><li><span><span>Support change, problem, and major incident management processes as required.</span></span></li></ul><br><br><p><span><span><strong><u>Skills and Qualifications</u></strong></span></span></p><br><br><ul><li><span><span>Strong hands-on knowledge of computer networks and security concepts (CCNA-level knowledge required; CCNP is a plus).</span></span></li><li><span><span>Fluent in English (French is a plus) with strong written and verbal communication skills for both customers and internal stakeholders.</span></span></li><li><span><span>Excellent customer management skills with the ability to handle escalations and challenging situations professionally.</span></span></li><li><span><span>Strong analytical, troubleshooting, and critical-thinking skills with a structured problem-solving approach.</span></span></li><li><span><span>Solid understanding of ITIL-based support processes (Incident, Problem, Change, and Escalation Management).</span></span></li><li><span><span>Advanced knowledge of enterprise security and networking technologies, including:</span></span></li><li><span><span>Firewalls, proxies, load balancers</span></span></li><li><span><span>Intrusion Prevention and Detection Systems</span></span></li><li><span><span>Active Directory and identity-related services</span></span></li><li><span><span>Hands-on experience with one or more of the following vendors:</span></span></li><li><span><span>FortiGate, Check Point, Palo Alto Networks</span></span></li><li><span><span>Zscaler, Netskope</span></span></li><li><span><span>F5 BIG-IP</span></span></li><li><span><span>Strong experience with network fundamentals:</span></span></li><li><span><span>DNS, DHCP</span></span></li><li><span><span>Layer 2 / Layer 3 switching and routing</span></span></li><li><span><span>Proven hands-on troubleshooting experience on routers, switches, and security appliances.</span></span></li></ul><span><span>Comfortable working on complex, multi-technology environments and learning new platforms as required.</span></span><br>About you<p><span><span><strong><u>Certifications (Preferred)</u></strong></span></span></p><br><br><ul><li><span><span>Fortinet Certified Professional (FCP) – Network Security</span></span></li><li><span><span>Zscaler Digital Transformation Administrator</span></span></li><li><span><span>Palo Alto Networks Certified Network Security Administrator (PCNSA) or Engineer (PCNSE)</span></span></li><li><span><span>Netskope Certified Cloud Associate (NCCA) or Cloud Security Administrator (NCCSA)</span></span></li></ul><br><p><span><span><strong><u>Educational Background</u></strong></span></span></p><br><br><ul><li><span><span>B.Sc. in Engineering, Telecommunications, Computer Science, or equivalent.</span></span></li></ul><br><p><span><span><strong><u>Professional Experience</u></strong></span></span></p><br><br><ul><li><span><span>2–5 years of experience in IT support, network operations, or security operations roles.</span></span></li></ul><br><p>You bring open mindedness, ability to handle pressure, leading with courage and empathy, assertiveness and communicate effectively.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><ul><li><span><span><span>Identify and develop new business opportunities, building customer relationships from the ground up and promoting the company’s networking and cybersecurity solutions. </span></span></span></li><li><span><span><span>Designing and presenting technical solutions, preparing proposals, solution architectures, and bills of materials. </span></span></span></li><li><span><span><span>Responsibilities include customer meetings, technical presentations, product demonstrations, proof of concept support, responding to RFPs and RFQs, coordinating with vendors and internal teams, and providing pre-sales and limited post-sales technical support.</span></span></span></li><li><span><span><span>Technical proposal writing, and creating architecture diagrams and bills of materials. </span></span></span></li></ul><br><span>Requirements</span><ul><li><span><span><span><span>A bachelor’s degree in computer engineering, computer science, information technology, or a related field, or equivalent practical experience.</span></span></span></span><br></li><li><span>2–5 years of experience in Network or Security Sales Engineering or a related technical role.<br></span></li><li><span><span><span>Experience working with or for system integrators in networking or security is highly preferred. </span></span></span></li><li><span><span><span>Strong networking knowledge including routing and switching, TCP/IP, VLANs, and network design for enterprise environments. </span></span></span></li><li><span><span><span>Solid understanding of network security technologies such as firewalls, VPNs, IDS IPS, NAC, and secure remote access solutions.</span></span></span></li><li><span><span><span>Strong pre-sales and sales engineering skills including opportunity qualification and responding to RFPs and RFQs. </span></span></span></li><li><span><span><span>Relevant certifications such as CCNA CCNP, Network+, Security+, or vendor-specific networking.</span></span></span></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><ul><li><span><span>Design, implement, and support enterprise routing and switching infrastructure for customer projects. <br></span></span></li><li><span>Architect and deploy SD-WAN solutions to meet customer connectivity and performance requirements.<br></span></li><li><span>Architect and deploy Zero Trust Network Access (ZTNA) solutions, with particular focus on AppGate.<br></span></li><li><span>Design and implement Cisco SD-Access architectures for campus and branch environments.<br></span></li><li><span>Design, deploy, and support advanced Cisco ACI environments, including multisite and multipod architectures.<br></span></li><li><span>Design and implement broader data center technologies, including compute, storage networking, and virtualization-related networking.<br></span></li><li><span>Develop and implement disaster recovery (DR) and business continuity (BC) strategies for customer environments.<br></span></li><li><span>Provide technical leadership on pre-sales activities, including solution design, bill of materials, and technical proposals, in collaboration with the sales team.<br></span></li><li><span>Prepare detailed technical documentation, including low-level designs (LLDs), high-level designs (HLDs), and as built documentation.<br></span></li><li><span>Lead project implementation and act as the escalation point for complex network and data center troubleshooting.<br></span></li><li><span>Mentor and provide technical guidance to junior and mid-level engineers.<br></span></li><li><span>Stay current with emerging networking and data center technologies and industry best practices.</span><br></li></ul><br><br><span>Requirements</span><ul><li><span>Bachelor's degree in Computer Science, Computer Engineering, or a related field.<br></span></li><li><span><span>Extensive, hands-on experience (7+ years preferred) in enterprise networking and data center engineering, ideally&nbsp;</span></span><span>within a system integrator or professional services environment.<br></span></li><li><span>Deep expertise in enterprise routing and switching (e.g., OSPF, BGP, EIGRP, spanning-tree, VXLAN).<br></span></li><li><span>Proven, hands-on experience with SD-WAN design and deployment.<br></span></li><li><span>Proven, hands-on experience with ZTNA solutions, specifically AppGate.<br></span></li><li><span>Strong experience designing and deploying Cisco SD-Access.<br></span></li><li><span>Advanced expertise in Cisco ACI, including multisite and multipod design, implementation, and troubleshooting.<br></span></li><li><span>Solid understanding of data center technologies, architectures, and best practices.<br></span></li><li><span>Experience designing and implementing DR and business continuity strategies.<br></span></li><li><span>Relevant certifications strongly preferred, such as CCNP/CCIE Enterprise or Data Center, AppGate certification, and Cisco ACI-related certifications.<br></span></li><li><span>Strong analytical, troubleshooting, and communication skills, with the ability to interface directly with customers.</span><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Shape &amp; Create - And make it happen!</b></span><span>The Villeroy &amp; Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining &amp; Lifestyle and Bath &amp; Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. </span><span>Want to become part of us? #shapeandcreate</span><ul><li>Configuring, maintaining, and troubleshooting a wide range of network devices, including routers, switches, firewalls (e.g., Cisco ASA, Palo Alto, FortiGate), and load balancers, along with wireless access points.</li><li>Ensuring high network performance, security, and availability through continuous monitoring, proactive maintenance, and rapid incident response.</li><li>Managing VPN solutions, network access control (NAC) systems, and other network-centric security mechanisms to protect V&amp;B's digital assets.</li><li>Utilizing network monitoring and management tools (e.g., SolarWinds, PRTG, Zabbix) to identify, diagnose, and resolve complex network issues, performing thorough root cause analysis.</li><li>Design, implement, and maintain robust, secure, and scalable LAN, WAN, and WLAN infrastructures across all locations.</li><li>Develop and maintain comprehensive network documentation, including diagrams, configurations, and standard operating procedures.</li><li>Collaborate with IT teams and external vendors to understand requirements, propose solutions, and implement new network services and technologies.</li><li>Manage network addressing schemes (IPAM), implement and configure routing protocols (e.g., BGP, OSPF, EIGRP), and configure network devices for authentication and authorization services.</li><li>Ensure strict compliance with company’s IT security policies and industry best practices specifically related to network infrastructure.</li><li>Participate actively in network capacity planning, disaster recovery initiatives, and business continuity planning relevant to network infrastructure.</li><li>Provide specialized technical guidance and support to other IT teams and end-users on network-related issues, ensuring optimal network connectivity for all enterprise systems.</li></ul><p>Your Profile:</p><br><ul><li><span>Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a closely related field.</span></li><li><span>A Master's degree is a Core networking certification such as CCNA, CCNP, or CompTIA Network+ is preferred.</span></li><li><span>Highly Desirable: Specialized certifications in cloud networking (e.g., Azure Network Engineer Associate, Google Cloud Certified – Network Engineer), advanced Cisco (CCIE), or specific firewall vendors (Palo Alto PCNSE, Fortinet NSE).</span></li><li><span>3-5 years of proven experience in a dedicated Network Engineer or Network Administrator role.</span></li><li><span>Excellent command of the English language, both written and spoken, to facilitate global collaboration.</span></li><li><span>Proficiency in Microsoft Office Suite for documentation and reporting.</span></li><li><span>Deep knowledge of network protocols including TCP/IP, routing protocols (BGP, OSPF, EIGRP), and switching technologies (VLANs, STP).</span></li><li><span>Extensive experience with network devices: Configuration, maintenance, and troubleshooting of routers, switches, firewalls, and load balancers.</span></li><li><span>Strong grasp of network security: VPN management (IPSec, SSL), ACLs, IDS/IPS), and NAC solutions.</span></li><li><span>Proficiency in network monitoring, diagnostic, and analysis tools.</span></li></ul><ul><li><span>Excellent analytical, diagnostic, and problem-solving skills with a methodical approach to troubleshooting.</span></li><li><span>Strong communication and collaboration skills, with the ability to articulate technical information clearly and effectively to diverse audiences (technical and non-technical stakeholders) and to create comprehensive documentation.</span></li><li><span>Ability to work effectively in cross-functional teams, fostering positive relationships with development teams, business users, and other IT colleagues.</span></li><li><span>A proactive individual who can anticipate potential issues, propose effective solutions, and take ownership of tasks to improve system reliability and performance.</span></li><li><span>Highly detailed-oriented in configuration, monitoring, and problem diagnosis to prevent errors and ensure high-quality service delivery.</span> <span>​</span></li></ul><span><b>Think outside the box with us! #shapeandcreate</b></span> </div>