وظائف مهندسى امن معلومات - القاهرة مصر

<p data-path-to-node="4"><strong data-path-to-node="5" data-index-in-node="0">Role Purpose:</strong> Responsible for managing the day-to-day operations of the Customer Service Gateway Team to ensure all regional and global operations and customer service standards are consistently achieved. This role focuses on proactively acquiring accurate information from customers to expedite customs clearance formalities, resolving complex clearance issues, and ensuring a seamless stakeholder experience.</p><p data-path-to-node="6"><strong data-path-to-node="6" data-index-in-node="0"><br></strong></p><p data-path-to-node="6"><strong data-path-to-node="6" data-index-in-node="0">Key Responsibilities:</strong></p><ul data-path-to-node="7"><li><p data-path-to-node="7,0,0">Deliver exceptional customer service, ensuring all telephone and email inquiries are addressed promptly and within established service level standards.</p></li><li><p data-path-to-node="7,1,0">Collaborate extensively with customers and internal station teams to resolve customs clearance issues efficiently.</p></li><li><p data-path-to-node="7,2,0">Proactively acquire and verify critical shipment information from customers to expedite clearance formalities.</p></li><li><p data-path-to-node="7,3,0">Maintain regular, proactive communication with internal and external stakeholders regarding the status of held shipments.</p></li><li><p data-path-to-node="7,4,0">Address specific customer disputes and provide expert advice on technical customs and clearance issues.</p></li><li><p data-path-to-node="7,5,0">Liaise effectively with customs officials to clarify duties payable, resolve disputes, and manage problem shipments.</p></li><li><p data-path-to-node="7,6,0">Extract and analyze data from internal clearance systems (e.g., DCC, DCE, CIA, GIA, GEMA) to inform customers of shipment arrival and pre-clearance status.</p></li><li><p data-path-to-node="7,7,0">Verify that all shipments possess a Bill of Entry and accurate notification of charges prior to delivery dispatch.</p></li><li><p data-path-to-node="7,8,0">Coordinate the retrieval of original paperwork from the warehouse to ensure timely and compliant clearance processes.</p></li><li><p data-path-to-node="7,9,0">Manage administrative processes by scanning paperwork, updating manual system comments, and inputting checkpoints to maintain network visibility and compliance.</p></li><li><p data-path-to-node="7,10,0">Maintain accurate and up-to-date customer databases to capture shipment statuses and retain vital data.</p></li><li><p data-path-to-node="7,11,0">Monitor operational performance to ensure all Key Performance Indicators (KPIs) are met, reporting outcomes and action plans to management.</p></li></ul><p data-path-to-node="8"><strong data-path-to-node="8" data-index-in-node="0"><br></strong></p><p data-path-to-node="8"><strong data-path-to-node="8" data-index-in-node="0">Qualifications, Experience and Competencies:</strong></p><ul data-path-to-node="9"><li><p data-path-to-node="9,0,0">University Graduate.</p></li><li><p data-path-to-node="9,1,0">Advanced to fluent proficiency in both written and spoken English.</p></li><li><p data-path-to-node="9,2,0">Proven professional experience in Customer Service, Logistics, or Customs Clearance.</p></li><li><p data-path-to-node="9,3,0">Strong technical proficiency in utilizing clearance and logistics tracking systems (e.g., DCC, DCE, CIA, GIA, GEMA).</p></li><li><p data-path-to-node="9,4,0">Exceptional interpersonal skills with a demonstrated ability to build and maintain relationships with diverse stakeholders, including customs officials.</p></li><li><p data-path-to-node="9,5,0">High stress tolerance with a consistent passion for delivering outstanding customer delight in a fast-paced environment.</p></li><li><p data-path-to-node="9,6,0">Excellent verbal and written communication skills.</p></li><li><p data-path-to-node="9,7,0">Meticulous attention to detail and accuracy in data management and compliance administration.</p></li><li><p data-path-to-node="9,8,0">Demonstrated problem-solving abilities, specifically in resolving disputes and expediting complex operational processes.</p></li><li><p data-path-to-node="9,9,0">A collaborative team player who works cooperatively to achieve collective operational targets.</p></li></ul><p data-path-to-node="10"><br></p><p data-path-to-node="10"><strong>Equal Treatment Clause:</strong> We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience.</p><p data-path-to-node="10"><br></p><p data-path-to-node="11">✨ We ???????????????????????????? ???????????? ???????????????????????????????????????? </p><p data-path-to-node="11">✨ We ???????????????? </p><p data-path-to-node="11">✨ We ???????????????? ????????????????????????????????<br></p>

<p><strong>proven output, real capability, and execution speed</strong> alongside solid hands-on background. We are looking for a practical, result-driven <strong>Interior Design Engineer</strong> with <strong>at least 3 years of experience</strong> who knows how to take creative interior concepts and translate them into production-ready realit.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience:</strong> Minimum <strong>3 years of experience</strong> in interior design and technical drafting.</p></li><li><p><strong>Core Criteria:</strong> Demonstrated execution capability and output speed. <strong>Real skills and practical portfolio matter most.</strong></p></li><li><p><strong>Education:</strong> Bachelor's degree in Applied Arts (Interior Design / Decor), Fine Arts, or Architectural Engineering.</p></li><li><p><strong>Technical Mastery:</strong> Advanced proficiency in <strong>AutoCAD</strong>, <strong>3ds Max</strong> (or <strong>SketchUp</strong>), and rendering tools (<strong>V-Ray / Corona</strong>).</p></li><li><p><strong>Execution Knowledge:</strong> Good technical understanding of material combinations (metal, wood, glass) and manufacturing integration.</p></li><li><p><strong>Portfolio Requirement:</strong> A strong portfolio showing executed 3D renders and actual shop drawing samples is <strong>mandatory</strong>.</p></li></ul><p></p>

<p>We're Hiring: Technical Sales Engineer Location: Sheraton</p><p><b>Job Responsibilities:</b></p><ul><li>Generate and develop new business opportunities.</li><li>Manage and grow existing customer accounts.</li><li>Build strong relationships with key clients and stakeholders.</li><li>Conduct client meetings, presentations, and technical discussions.</li><li>Prepare quotations, negotiate commercial agreements, and close deals.</li><li>Coordinate with technical teams to provide suitable solutions for customer requirements.</li><li>Achieve sales targets and contribute to business growth.</li></ul><p>Attractive Package &amp; Commission Scheme</p><p>Medical &amp; Social Insurance</p><p>Career Growth Opportunities</p><p>Exposure to innovative technology solutions across multiple industries</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in Engineering (Electrical, Electronics, Mechanical, Mechatronics, Industrial, or related fields).</p><p>3 5 years of experience in B2B Technical Sales.</p><p>Strong communication, negotiation, and account management skills.</p><p>Experience in solution selling, business development, or key account management is highly preferred.</p><p>Excellent command of English.</p>

We are seeking a highly analytical and experienced Senior Policy Analyst to join our Africa team. In this role, you will monitor, analyze, and interpret complex policy and regulatory developments across key African markets. You will translate political and economic trends into actionable intelligence for our stakeholders. The ideal candidate possesses a unique blend of on-the-ground experience, rigorous analytical skills, and a deep understanding of how international finance and local politics intersect to shape policy outcomes.<br>Key Responsibilities Policy Assessment & Analysis: Follow legislative, regulatory, and political developments in African countries, assessing their potential impact on investment climates, trade, and development finance. Research & Reporting: Produce high-quality policy briefs and in-depth reports on topics such as public financial management, infrastructure financing, digital economy regulations, and energy transition policies. Stakeholder Engagement: Leverage your network to collect insights and build relationships with government officials, private sector leaders, and civil society organizations. Advisory Support: Provide strategic policy advice to support project development, risk assessment, and investment decisions. Qualifications Minimum 2 years of relevant experience in policy analysis, government relations, or economic research. Work experience as a staff member or consultant at African governmental organs or Embassies and Consulates of the US, Germany and France in Africa Deep, demonstrable knowledge of the political economy and policy landscape in at least one major African region (e.g., East Africa, West Africa, or Southern Africa). Experience living and working in the region is highly preferred. Exceptional written and verbal communication skills in English. Proficiency in French is an advantage

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p><strong>Reservations agent</strong></p> <p>You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience they come when they arrive!</p> <h4>What is in it for you:</h4> <ul> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world!</li> <li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li> </ul> <h4>What you will be doing:</h4> <ul> <li>Consistently offer exceptional, friendly and engaging service</li> <li>Ensure the best selection for the guest and ensure revenue is maximized through up-selling</li> <li>Recommend property facilities and assist guests with information and special requests</li> <li>Book room reservation requests, enter rooming lists, and update accurate information in the system</li> </ul> <h4>Qualifications</h4> <p><strong>Your experience and skills include:</strong></p> <ul> <li>Guest focused personality is essential</li> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Strong interpersonal and problem solving abilities</li> <li>Fluency in English, additional languages are a plus</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>THE ROLE</strong><br><br>We are hiring a Senior Business Development Executive for Egypt to drive Alltex's growth across the Egyptian textile market. The role exists to build a strong customer base, generate consistent orders, and represent Alltex professionally on the ground as we set up our local office. You will be the face of Alltex in Egypt, working closely with senior leadership in India to bring our full yarn portfolio to the country's spinning, knitting, weaving, and trading ecosystem.<br><br>● Drive business development across the Egyptian textile sector, including identifying, engaging, and onboarding new customers<br> ● Visit spinning mills, knitting units, weaving units, and yarn traders regularly to maintain market presence<br> ● Pitch Alltex's full yarn portfolio (cotton, blended, and synthetic) to prospective and existing customers<br> ● Generate inquiries, negotiate pricing, and convert to confirmed orders<br> ● Build customer trust and long-term relationships that drive repeat business<br> ● Submit weekly market intelligence reports covering pricing, demand trends, and competitor activity<br> ● Assist with order follow-up and payment coordination<br> ● Support quarterly market visits by the Alltex India representative<br> ● Represent Alltex professionally in the Egyptian textile market at all times<br> </p><p><strong>WHAT WE OFFER</strong> ● Compensation aligned to market and experience ● Accommodation included in New Cairo ● Opportunity to work directly with Alltex's senior leadership team </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>● 2-5 years of experience in marketing in the textile industry in Egypt ● Strong existing network within the Egyptian textile industry ● Sound understanding of local textile clusters and customer base ● Fluent in Arabic and English, written and verbal ● Strong negotiation and communication skills ● Self-driven, target-oriented, and accountable </p><p></p></section>

<p>Are you a meticulous and driven <strong>Cost Control Engineer</strong> with a passion for ensuring financial precision in large-scale construction projects? We are seeking an exceptional individual to join our dynamic team in <strong>Cairo, Egypt</strong>, working <strong>on-site</strong> to shape the future of urban development. This is an incredible opportunity to leverage your expertise in a pivotal role, contributing to projects that will define our city's landscape.</p><p><strong>Overview:</strong> We are at the forefront of innovative construction and engineering, delivering projects that stand as testaments to quality and efficiency. As a Cost Control Engineer, you will be the financial guardian of our ambitious ventures, meticulously tracking expenditures, analyzing variances, and implementing strategies to keep projects firmly within budget. Your work will directly impact our success and reputation for excellence.</p><ul><li><strong>Responsibilities that will excite you:</strong><ul><li><strong>Develop and implement</strong> robust cost control systems and procedures for various construction projects.</li><li><strong>Monitor project expenditures</strong> against budget, identifying potential deviations and implementing corrective actions proactively.</li><li><strong>Prepare detailed cost reports</strong>, forecasts, and cash flow projections for project stakeholders and senior management.</li><li><strong>Analyze cost variances</strong> and trends, providing insightful recommendations for optimization and efficiency improvements.</li><li><strong>Collaborate closely</strong> with project managers, procurement, and engineering teams to ensure accurate cost data and effective resource allocation.</li><li><strong>Review and verify</strong> contractor claims, variations, and invoices to ensure compliance with contractual terms.</li><li><strong>Participate in risk assessment</strong> and mitigation strategies related to project costs.</li><li><strong>Maintain comprehensive documentation</strong> of all cost-related activities and decisions.</li></ul></li><li><strong>Skills & Technologies You'll Master:</strong> You'll apply your profound understanding of <strong>Cost Control</strong> and <strong>Engineering</strong> principles daily. Proficiency in <strong>Project Management</strong> methodologies, advanced <strong>Budgeting</strong>, and precise <strong>Forecasting</strong> will be key. Experience with tools like <strong>Microsoft Excel</strong> and project management software such as <strong>Primavera P6</strong> will be highly valued.</li><li><strong>Growth Opportunities:</strong> This role offers a clear pathway for professional advancement within our organization, with opportunities to take on more complex projects and leadership responsibilities. We invest in our people, providing continuous learning and development to help you reach your full potential.</li><li><strong>Team & Culture:</strong> Join a collaborative, results-driven team where innovation is encouraged, and every contribution is recognized. We foster an environment of mutual respect, professional growth, and a shared commitment to delivering outstanding results.</li><li><strong>Impact:</strong> Your precision and strategic insights will directly contribute to the financial health and successful delivery of significant construction and civil engineering projects, leaving a lasting mark on Cairo's infrastructure.</li></ul><p><strong>Requirements</strong></p><ul><li><p><strong>Unleash your potential with these qualifications:</strong></p></li><li><p><strong>Proven Expertise:</strong> 4-5 years of progressive experience in cost control specifically within the <strong>construction</strong> or <strong>civil engineering</strong> sector and <strong>aware of Saudi Market Practice</strong>.</p></li><li><p><strong>Educational Foundation:</strong> A strong academic background in Engineering (Civil, Mechanical, or Electrical) or a related field.</p></li><li><p><strong>Mastery of Cost Control:</strong> Demonstrated proficiency in <strong>Cost Control</strong> methodologies, <strong>Budgeting</strong>, and financial analysis.</p></li><li><p><strong>Engineering Acumen:</strong> A solid understanding of <strong>Engineering</strong> principles and construction processes.</p></li><li><p><strong>Project Management Prowess:</strong> Experience with <strong>Project Management</strong> practices, including planning, scheduling, and execution monitoring.</p></li><li><p><strong>Analytical Power:</strong> Exceptional skills in <strong>Data Analysis</strong>, <strong>Forecasting</strong>, and identifying cost-saving opportunities.</p></li><li><p><strong>Software Savvy:</strong> Advanced proficiency in <strong>Microsoft Excel</strong> and experience with project control software such as <strong>Primavera P6</strong>.</p></li><li><p><strong>Contractual Insight:</strong> Familiarity with <strong>Contract Management</strong> and financial reporting.</p></li><li><p><strong>Risk Management:</strong> Ability to identify, assess, and mitigate cost-related risks.</p></li><li><p><strong>Communication Excellence:</strong> Strong written and verbal communication skills, with the ability to present complex financial data clearly.</p></li><li><p><strong>Career Level:</strong> This is an <strong>Experienced</strong> level role, seeking a professional ready to take ownership and drive significant impact from day one.</p></li></ul><p></p>

<p>Are you a dynamic professional with a passion for both cutting-edge technology and exceptional client engagement? Do you thrive in a role where you bridge the gap between technical complexity and sales success? We are seeking an enthusiastic and skilled <strong>Sales Technical Support Engineer</strong> to join our vibrant team <strong>on-site</strong> in the bustling metropolis of <strong>Cairo, Egypt</strong>! This is a unique <strong>Full Time</strong> opportunity for an <strong>Experienced</strong> individual to make a significant impact, ensuring our clients receive unparalleled technical guidance and support that drives their success and our growth.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Empower Sales:</strong> Provide comprehensive technical expertise and support to the sales team throughout the entire sales cycle, from initial discovery to successful closing.</li><li><strong>Client Consultation:</strong> Engage directly with clients to understand their technical requirements, address their concerns, and demonstrate how our solutions can meet their needs.</li><li><strong>Product Expertise:</strong> Become a subject matter expert on our product portfolio, delivering compelling product demonstrations, presentations, and technical deep-dives.</li><li><strong>Problem Solving:</strong> Act as a primary technical point of contact, troubleshooting complex issues, and collaborating with engineering teams to resolve challenges promptly and effectively.</li><li><strong>Solution Design:</strong> Assist in designing and proposing tailored technical solutions that align with client objectives and drive value.</li><li><strong>Market Insight:</strong> Gather valuable market feedback and insights from client interactions to inform product development and sales strategies.</li></ul><p><strong>Skills & Technologies:</strong></p><p>You will leverage a robust set of skills including <strong>Engineering</strong> principles, advanced <strong>Sales</strong> methodologies, and exceptional <strong>Technical Support</strong> capabilities. Your toolkit will also include mastery in <strong>Customer Relationship Management (CRM)</strong>, expert <strong>Troubleshooting</strong>, keen <strong>Problem Solving</strong>, and crystal-clear <strong>Client Communication</strong>. Proficiency in <strong>Product Demonstration</strong>, understanding of <strong>Solution Architecture</strong>, strong <strong>Presentation Skills</strong>, and effective <strong>Active Listening</strong> are paramount to your success.</p><p><strong>Growth Opportunities:</strong></p><p>Join a company committed to your professional development! As an <strong>Experienced</strong> Sales Technical Support Engineer, you'll have ample opportunities to deepen your technical expertise, refine your sales acumen, and advance into leadership roles or specialized technical positions. We invest in continuous learning and provide pathways for career progression within a rapidly evolving industry.</p><p><strong>Team & Culture:</strong></p><p>Be part of an innovative and collaborative team where your contributions are valued. We foster a supportive environment that encourages knowledge sharing, creativity, and mutual respect. You'll work alongside passionate professionals dedicated to delivering excellence and pushing the boundaries of what's possible.</p><p><strong>Impact:</strong></p><p>Your role is crucial in shaping client perceptions and directly contributing to our revenue growth and market presence. By providing superior technical guidance and support, you will ensure customer satisfaction, build lasting relationships, and play a vital role in expanding our footprint in the region.</p><p><strong>Requirements</strong></p><ul><li><strong>Proven Expertise:</strong> A minimum of <strong>2-4 years of progressive experience</strong> in a Sales Engineering, Technical Support, or similar client-facing technical role.</li><li><strong>Educational Background:</strong> A Bachelor's degree in Engineering, Computer Science, Information Technology, or a closely related technical field is highly preferred, or equivalent practical experience and certifications.</li><li><strong>Core Technical Skills:</strong> Demonstrated proficiency in <strong>Engineering</strong> fundamentals, robust <strong>Technical Support</strong> methodologies, and strong capabilities in <strong>Troubleshooting</strong> and <strong>Problem Solving</strong> complex technical issues.</li><li><strong>Sales & Communication Prowess:</strong> Exceptional <strong>Sales</strong> aptitude, superior <strong>Client Communication</strong>, and compelling <strong>Presentation Skills</strong>. Experience with <strong>Product Demonstration</strong> and understanding <strong>Solution Architecture</strong> are essential.</li><li><strong>Customer-Centric Mindset:</strong> A strong commitment to customer satisfaction, coupled with experience in <strong>Customer Relationship Management (CRM)</strong> systems and effective <strong>Active Listening</strong>.</li><li><strong>Career Level:</strong> This is an opportunity for an <strong>Experienced</strong> professional ready to take on significant responsibilities and drive impactful results.</li><li><strong>Location:</strong> Ability to work effectively <strong>on-site</strong> in <strong>Cairo, Egypt</strong>.</li></ul>

<p>SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world. For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.</p><p>Context We are seeking a Civil Lead Engineer to lead and coordinate the review of shop drawings for civil works on complex construction or infrastructure projects. This role sits at the interface between design, construction, and project management, ensuring that contractor-submitted drawings comply with project specifications, design intent, applicable codes, and site constraints. The position is critical to maintaining technical quality, constructability, and timely approval workflows throughout project execution.</p><p>Missions/Main Duties The Civil Lead Engineer is responsible for managing and executing the technical review process for shop drawings related to civil works, including structural interfaces, grading, drainage, roads, utilities, foundations, and associated infrastructure elements. The role ensures that submitted documents are accurate, coordinated, and aligned with contract requirements. Key responsibilities typically include:</p><ul><li>Lead the review and approval process of civil shop drawings submitted by contractors and subcontractors.</li><li>Verify compliance of drawings with IFC documents, design criteria, project specifications, standards, and local regulations.</li><li>Identify discrepancies, clashes, omissions, and constructability issues in submitted documents.</li><li>Coordinate with multidisciplinary teams including structural, architectural, MEP, geotechnical, and construction teams to resolve technical comments.</li><li>Issue review comments, track revisions, and ensure timely closure of technical queries.</li><li>Support the engineering manager or project manager in maintaining drawing review schedules and approval turnaround times.</li><li>Ensure that approved shop drawings reflect site conditions, method statements, and construction sequencing requirements.</li><li>Participate in technical meetings with contractors, consultants, and internal stakeholders to clarify design and review comments.</li><li>Monitor document control processes related to submittals, revisions, and approvals.</li><li>Provide technical guidance to junior engineers and reviewers involved in civil document assessment.</li><li>Contribute to risk identification related to design coordination, execution constraints, and quality compliance.</li><li>Support site teams during construction by clarifying approved details and resolving engineering issues when needed.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Civil Engineering or related discipline.</li><li>Solid experience in civil engineering, with significant exposure to shop drawing review on building, industrial, or infrastructure projects.</li><li>Strong knowledge of civil design principles, construction methods, and technical specifications.</li><li>Ability to review drawings for roads, drainage, utilities, earthworks, concrete works, and external works.</li><li>Familiarity with international and local codes, standards, and QA/QC requirements.</li><li>Proficiency in reading and interpreting engineering drawings, calculations, and material submittments.</li><li>Experience coordinating with multidisciplinary engineering teams and contractors.</li><li>Good understanding of document control and submittal workflows.</li><li>Proficiency in tools such as AutoCAD, Civil 3D, Bluebeam, BIM platforms, or other drawing review software is often preferred.</li><li>Strong analytical skills and attention to detail.</li><li>Good communication and technical reporting abilities.</li><li>Ability to manage priorities, meet deadlines, and work in a fast-paced project environment.</li><li>Leadership capability, with experience guiding review teams or interfacing directly with clients and contractors.</li><li>Professional certification or membership in an engineering body is a plus.</li></ul>

<p><strong>About EIS</strong></p><p>Egyptian Innovation Systems (EIS) is a Cairo-based company specializing in digital transformation solutions, document scanning and digitization services, high-speed production scanners, document management solutions, and IT services for corporate and government clients.</p><p><strong>About the Role</strong></p><p>EIS is looking for a motivated <strong>Field Service Engineer</strong> to join our Technical Support and Maintenance team.</p><p>This position is suitable for fresh graduates and junior candidates with 0–2 years of experience. No previous experience with document scanners is required, as the selected candidate will receive structured, hands-on training on Kodak Alaris, Canon, and Fujitsu scanning equipment and related software.</p><p>We are looking for someone with a solid technical foundation, strong troubleshooting skills, hands-on curiosity, and genuine readiness for fieldwork and client-site visits.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Install, configure, test, and commission high-speed document scanners at client sites.</p></li><li><p>Perform preventive and periodic maintenance, including paper-path cleaning and replacement of rollers, separation pads, and other consumable parts.</p></li><li><p>Diagnose and repair mechanical, electrical, electronic, and software-related faults.</p></li><li><p>Install and configure scanner drivers, capture software, and document archiving applications.</p></li><li><p>Provide technical support to clients through on-site visits, phone calls, and remote-support sessions.</p></li><li><p>Prepare, test, and perform quality checks on equipment before delivery.</p></li><li><p>Document service visits, diagnosed faults, corrective actions, and spare-parts consumption according to company procedures.</p></li><li><p>Train client end-users on correct equipment operation, basic troubleshooting, and daily care.</p></li><li><p>Escalate recurring or complex technical issues to senior engineers with clear documentation.</p></li><li><p>Maintain a professional image when communicating with corporate and government clients.</p></li></ul><p><strong>Working Conditions</strong></p><ul><li><p>Full-time, on-site position.</p></li><li><p>Working days: Saturday to Thursday.</p></li><li><p>Working hours: 9:00 AM to 5:00 PM.</p></li><li><p>Work includes office duties and field visits to client locations.</p></li><li><p>Candidates must be willing to travel across Cairo, Greater Cairo, and occasionally to other governorates when required.</p></li><li><p>The company covers transportation expenses for authorized client-site visits.</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>Structured technical and practical training.</p></li><li><p>Specialized training on leading international document-scanning equipment.</p></li><li><p>Transportation allowance for authorized client-site visits.</p></li><li><p>Exposure to major corporate and government digital-transformation projects.</p></li><li><p>Clear career development toward Senior Field Service Engineer and Team Leader positions.</p></li><li><p>Supportive and professional technical team.</p></li><li><p>Salary determined according to qualifications and experience.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Education</strong></p><ul><li><p>Bachelor’s degree in Electronics, Communications, Mechatronics, Computer Engineering, or a related technical field.</p></li><li><p>Graduates of relevant technical institutes may also apply, particularly candidates with strong practical maintenance skills.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>0–2 years of relevant experience.</p></li><li><p>Fresh graduates are strongly encouraged to apply.</p></li><li><p>Previous experience with document scanners is not required.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Good understanding of electronics and electromechanical systems.</p></li><li><p>Basic ability to use diagnostic tools such as a multimeter.</p></li><li><p>Ability to understand wiring diagrams and technical schematics.</p></li><li><p>Good working knowledge of Windows, device drivers, software installation, and basic LAN networking.</p></li><li><p>Ability to read and understand English technical manuals and service documentation.</p></li><li><p>Strong troubleshooting and problem-solving skills.</p></li></ul><p><strong>Personal Requirements</strong></p><ul><li><p>Willingness to perform fieldwork and travel between client sites.</p></li><li><p>Professional communication and customer-service skills.</p></li><li><p>Practical, hands-on approach to technical problems.</p></li><li><p>Attention to detail, reliability, and commitment.</p></li><li><p>Ability to work independently and as part of a technical team.</p></li><li><p>Ability to work under pressure and manage multiple service requests.</p></li><li><p>Good command of English, particularly technical reading.</p></li><li><p>Military service must be completed, postponed, or exempted for male applicants.</p></li></ul><p><strong>Preferred but Not Mandatory</strong></p><ul><li><p>Previous experience maintaining scanners, printers, photocopiers, ATMs, medical devices, or similar electromechanical equipment.</p></li><li><p>Basic knowledge of document management or archiving systems.</p></li><li><p>Valid driving licence.</p></li></ul><p></p>