Are you a dynamic professional with a passion for both cutting-edge technology and exceptional client engagement? Do you thrive in a role where you bridge the gap between technical complexity and sales success? We are seeking an enthusiastic and skilled Sales Technical Support Engineer to join our vibrant team on-site in the bustling metropolis of Cairo, Egypt! This is a unique Full Time opportunity for an Experienced individual to make a significant impact, ensuring our clients receive unparalleled technical guidance and support that drives their success and our growth.

Key Responsibilities:

• Empower Sales: Provide comprehensive technical expertise and support to the sales team throughout the entire sales cycle, from initial discovery to successful closing.
• Client Consultation: Engage directly with clients to understand their technical requirements, address their concerns, and demonstrate how our solutions can meet their needs.
• Product Expertise: Become a subject matter expert on our product portfolio, delivering compelling product demonstrations, presentations, and technical deep-dives.
• Problem Solving: Act as a primary technical point of contact, troubleshooting complex issues, and collaborating with engineering teams to resolve challenges promptly and effectively.
• Solution Design: Assist in designing and proposing tailored technical solutions that align with client objectives and drive value.
• Market Insight: Gather valuable market feedback and insights from client interactions to inform product development and sales strategies.

Skills & Technologies:

You will leverage a robust set of skills including Engineering principles, advanced Sales methodologies, and exceptional Technical Support capabilities. Your toolkit will also include mastery in Customer Relationship Management (CRM), expert Troubleshooting, keen Problem Solving, and crystal-clear Client Communication. Proficiency in Product Demonstration, understanding of Solution Architecture, strong Presentation Skills, and effective Active Listening are paramount to your success.

Growth Opportunities:

Join a company committed to your professional development! As an Experienced Sales Technical Support Engineer, you'll have ample opportunities to deepen your technical expertise, refine your sales acumen, and advance into leadership roles or specialized technical positions. We invest in continuous learning and provide pathways for career progression within a rapidly evolving industry.

Team & Culture:

Be part of an innovative and collaborative team where your contributions are valued. We foster a supportive environment that encourages knowledge sharing, creativity, and mutual respect. You'll work alongside passionate professionals dedicated to delivering excellence and pushing the boundaries of what's possible.

Impact:

Your role is crucial in shaping client perceptions and directly contributing to our revenue growth and market presence. By providing superior technical guidance and support, you will ensure customer satisfaction, build lasting relationships, and play a vital role in expanding our footprint in the region.

Requirements

• Proven Expertise: A minimum of 2-4 years of progressive experience in a Sales Engineering, Technical Support, or similar client-facing technical role.
• Educational Background: A Bachelor's degree in Engineering, Computer Science, Information Technology, or a closely related technical field is highly preferred, or equivalent practical experience and certifications.
• Core Technical Skills: Demonstrated proficiency in Engineering fundamentals, robust Technical Support methodologies, and strong capabilities in Troubleshooting and Problem Solving complex technical issues.
• Sales & Communication Prowess: Exceptional Sales aptitude, superior Client Communication, and compelling Presentation Skills. Experience with Product Demonstration and understanding Solution Architecture are essential.
• Customer-Centric Mindset: A strong commitment to customer satisfaction, coupled with experience in Customer Relationship Management (CRM) systems and effective Active Listening.
• Career Level: This is an opportunity for an Experienced professional ready to take on significant responsibilities and drive impactful results.
• Location: Ability to work effectively on-site in Cairo, Egypt.