وظائف مندوب مبيعات خارجي - الشرقية مصر
٧١ وظائف شاغرة
???? We're Hiring | Branch Sales Supervisor ????Ready to lead, inspire, and drive sales success? ????Join AEA – American Egyptian Academy and become part of a dynamic team dedicated to excellence in education.???? Location: Zagazig, El Sharkia???? Position: Branch Sales Supervisor✅ Requirements:• Minimum 1 year of experience in Sales Supervision or a similar leadership role.• Previous experience in Academies or Educational Centers is preferred.• Strong leadership and team management skills.• Excellent sales, negotiation, and communication skills.• Ability to monitor team performance and achieve sales targets.• Customer-oriented mindset with strong problem-solving skills.• Full-time availability.???? What We Offer:???? Attractive Salary.???? Career Growth Opportunities.???? Continuous Training & Development.???? Supportive & Professional Work Environment.???? Rotational Day Off.???? To apply, send your CV via Whats App:???? 01080524848
International Sales Specialist Location: 10th of Ramadan City, Egypt TUBE, a leading manufacturer of primary packaging and containers serving the pharmaceutical and cosmetic industries, is looking for a talented International Sales Specialist to join our growing team.<br><br>Key Responsibilities:Identify and develop new international business opportunities and markets. Build and maintain strong relationships with existing and potential customers. Support and manage the full sales cycle, from inquiry to order fulfillment. Coordinate with internal departments to ensure customer satisfaction and timely delivery. Prepare sales reports, market analysis, and business development plans. Participate in international exhibitions, customer visits, and business meetings when required.<br><br>Qualifications:Bachelor's degree in Business Administration, Marketing, Pharmacy, Scince, or a related field.3–4 years of successful experience in International Sales, Export Sales, or a similar role. Experience in the pharmaceutical, cosmetic, packaging, or manufacturing industry is highly preferred. Strong customer service orientation with the ability to identify and capitalize on new business opportunities. Excellent communication, negotiation, presentation, and interpersonal skills. Familiarity with SAP is preferred. Strong command of English, both written and spoken Additional language skills, particularly Italian, French, Spanish, or German, are preferred. Willing to work in 10th of Ramadan City and preferably residing nearby.<br><br>What We Are Looking For:A results-driven professional with a passion for sales and customer success. A proactive team player who can build long-term business relationships. Someone capable of contributing to business growth while maintaining exceptional service standards.<br>If you are interested in joining TUBE and contributing to our continued success, please send your updated CV to hiring@tube-tube.com with the subject line "International Sales Specialist".
???? مطلوب للتعيين فورًا<br>مندوب مبيعات مصانع (B2B) – خبرة في مواد التعبئة والتغليف<br>تعلن شركة داود باك لمواد التعبئة والتغليف عن حاجتها إلى تعيين مندوب مبيعات للعمل مع المصانع والشركات.<br>يشترط:<br>- الأولوية لمن لديهم خبرة في بيع مواد التعبئة والتغليف للمصانع.- خبرة لا تقل عن سنتين في بيع المنتجات الصناعية (سلوتيب – استرتش – شرنك – بابل – كرتون – خامات تغليف).- مهارات قوية في التفاوض وإغلاق الصفقات.- يفضل وجود قاعدة عملاء وعلاقات سابقة مع المصانع.- القدرة على تحقيق المستهدفات البيعية.- أن يكون من سكان مدينة العاشر من رمضان أو المناطق المجاورة.<br>المهام:<br>- فتح عملاء جدد.- متابعة العملاء الحاليين.- إعداد ومتابعة عروض الأسعار.- تحقيق مستهدفات المبيعات والتحصيل.- رفع تقارير دورية عن الزيارات والمبيعات.<br>المزايا:<br>- مرتب ثابت.- عمولات مجزية.- حوافز على تحقيق المستهدف.- فرص للتطوير والترقي.<br>???? مقر الشركة: العاشر من رمضان.<br>???? للتقديم، يرجى التواصل عبر واتساب فقط وإرسال السيرة الذاتية أو نبذة عن الخبرة، من الساعة 9:00 صباحًا حتى الساعة 4:00 عصرًا.<br>واتساب: 01066104721
Company Description Volpe Cure - ڤولبي كيور is dedicated to delivering expertly developed pharmaceuticals, nutritional supplements, and personal care products that blend quality science with innovation. The organization focuses on precision in formulation and manufacturing to provide safe, effective, and reliable products. Volpe Cure - ڤولبي كيور emphasizes continuous improvement and research-driven development to meet evolving health and wellness needs. Team members contribute to a mission centered on enhancing everyday health outcomes through accessible, high-quality solutions. Role Description This is a part-time Medical Sales Representative role based in sharqia. The Medical Sales Representative will build and maintain relationships with healthcare professionals, pharmacies, and clinics to promote Volpe Cure - ڤولبي كيور products. Day-to-day responsibilities include conducting product presentations, providing scientific and technical product information, and following up on inquiries to support appropriate product use. The role involves identifying new business opportunities, meeting sales targets, managing territory visits, and maintaining accurate records of interactions and sales activities. The representative will also collaborate with internal teams to share market feedback, support marketing initiatives, and ensure high-quality customer service. Qualifications Strong Medical Sales skills, including territory management, lead generation, and closing sales Effective Communication and Customer Service skills for engaging healthcare professionals and responding to inquiries Foundational knowledge of Medicine and Pharmacy to explain product indications, benefits, and proper use Previous experience (1-3 years)in pharmaceutical or healthcare sales is preferred Bachelor’s degree in Pharmacy, Medicine, Life Sciences, or a related field is an advantage Ability to work in a hybrid model, manage schedules, and travel within the assigned territory as needed Proficiency in using CRM tools and basic office software to document activities and prepare reports Strong organizational skills, ethical mindset, and commitment to regulatory and compliance standards
Job Description: Sales & Commercial Manager (Industrial Manufacturing) Reports To: General Manager / Commercial Director / CEODepartment: Sales & Commercial Job Summary The Sales & Commercial Manager is responsible for developing and executing the company's commercial strategy to achieve revenue growth, profitability, and market expansion. The role leads all sales and commercial activities, develops strategic customer relationships, negotiates and closes high-value contracts, and identifies new business opportunities across industrial markets. The successful candidate has a proven track record of closing complex B2B deals, managing key accounts, and driving sustainable business growth within an industrial manufacturing environment. Key Responsibilities Sales Leadership Develop and implement annual sales and commercial strategies aligned with company objectives. Achieve revenue, gross margin, and profitability targets. Lead, coach, and develop the sales team to maximize performance. Establish sales forecasts, budgets, and performance metrics. Monitor market trends and competitor activities to identify growth opportunities. Business Development Identify and pursue new business opportunities across local and regional markets. Develop relationships with OEMs, contractors, distributors, EPC companies, industrial clients, and government organizations. Expand the customer portfolio through proactive prospecting and networking. Generate new sales channels and strategic partnerships. Deal Closing & Negotiation Lead negotiations for high-value commercial contracts. Prepare commercial proposals, pricing strategies, and tender submissions. Close complex, multi-stakeholder sales opportunities while protecting company profitability. Negotiate long-term supply agreements, framework contracts, and strategic partnerships. Resolve commercial issues to ensure successful contract execution. Key Account Management Build and maintain long-term relationships with major customers. Develop account growth plans for strategic clients. Ensure high customer satisfaction and retention. Conduct regular business reviews with key accounts. Commercial Management Develop pricing strategies that balance competitiveness and profitability. Review quotations, commercial terms, and contract conditions. Collaborate with Finance to manage payment terms and credit exposure. Ensure compliance with company commercial policies. Cross-Functional Coordination Work closely with Operations, Production, Supply Chain, and Engineering to ensure customer requirements are met. Coordinate product launches and customer-specific projects. Support demand planning and production forecasting. Market Intelligence Monitor customer needs, industry trends, and competitive developments. Recommend new products, services, and market opportunities. Participate in industry exhibitions, conferences, and networking events. Reporting Provide regular reports on:Sales performance Pipeline and forecast accuracy Order intake Gross margin Market opportunities Customer acquisition Key account performance Win/loss analysis Tender activity Strategic initiatives Key Performance Indicators (KPIs) Revenue growth Gross profit margin New customer acquisition Value of deals closed Sales conversion rate Order intake Customer retention rate Forecast accuracy Average deal size Sales pipeline value Market share growth Customer satisfaction Qualifications Bachelor's degree in Business Administration, Marketing, Engineering, or a related field. MBA or equivalent postgraduate qualification is preferred. Experience8–12 years of progressive sales and commercial experience in industrial manufacturing. Minimum 5 years in a commercial leadership role. Demonstrated success in closing high-value B2B contracts. Experience with contract negotiation, tenders, and strategic account management. Familiarity with ERP and CRM systems (e.g., SAP, Microsoft Dynamics, Salesforce). Technical Skills B2B industrial sales Commercial negotiations Tender and bid management Pricing strategy Contract management Financial analysis and margin management Sales forecasting CRM management Market analysis Presentation and proposal development Leadership Competencies Strong negotiation and influencing skills Proven ability to close complex deals Strategic and commercial thinking Customer-focused approach Excellent communication and presentation skills Results-driven with a strong sense of accountability Leadership and team development Analytical problem-solving Decision-making under pressure Relationship-building across all organizational levels Experience in one or more of the following sectors is highly desirable:Wire & Cable Manufacturing Electrical Products Industrial Manufacturing Building Materials Steel & Metals Energy Infrastructure Construction Oil & Gas Industrial Equipment
???? مطلوب أخصائي تسويق ومبيعات<br><br>لشركة متخصصة في منتجات الألبان بمدينة العاشر من رمضان، نبحث عن شخص لديه خبرة وحماس للانضمام إلى فريق العمل والمساهمة في تطوير المبيعات وبناء قاعدة عملاء قوية.<br><br>???? المهام والمسؤوليات:<br><br>• تنفيذ ومتابعة التسويق الإلكتروني Online Marketing.<br>• متابعة العملاء الحاليين والعمل على زيادة المبيعات معهم.<br>• استقطاب عملاء جدد وتوسيع قاعدة العملاء.<br>• تطوير المبيعات الخارجية في قطاع التجزئة والجملة.<br>• إعداد وتنفيذ خطط تسويقية ومبيعات قابلة للقياس.<br>• متابعة السوق والمنافسين والأسعار والفرص البيعية.<br>• تقديم مقترحات وأفكار عملية لتطوير المبيعات وانتشار المنتجات.<br>• إعداد تقارير دورية عن نتائج التسويق والمبيعات.<br><br>✅ المتطلبات:<br><br>• خبرة سابقة في التسويق والمبيعات ويفضل في مجال الأغذية أو منتجات الألبان.<br>• خبرة جيدة في التسويق أون لاين وإدارة قنوات التواصل الرقمي.<br>• مهارات قوية في التواصل والمتابعة والتفاوض.<br>• القدرة على بناء علاقات جيدة مع العملاء والمحافظة عليها.<br>• شخصية عملية، طموحة، ولديها قدرة على تحقيق أهداف المبيعات.<br>• القدرة على إعداد خطة تسويقية ومتابعة تنفيذها وقياس نتائجها.<br>• يفضل أن يكون المتقدم مقيماً في العاشر من رمضان.<br><br>???? مكان العمل: العاشر من رمضان<br><br>???? لإرسال الـ CV عبر Whats App:<br>???? 01005559635<br><br>لو شايف نفسك مناسب للوظيفة، ابعت الـ CV مع نبذة مختصرة عن خبرتك في التسويق والمبيعات.
???? مطلوب أخصائي تسويق ومبيعات<br><br>لشركة متخصصة في منتجات الألبان بمدينة العاشر من رمضان، نبحث عن شخص لديه خبرة وحماس للانضمام إلى فريق العمل والمساهمة في تطوير المبيعات وبناء قاعدة عملاء قوية.<br><br>???? المهام والمسؤوليات:<br><br>• تنفيذ ومتابعة التسويق الإلكتروني Online Marketing.<br>• متابعة العملاء الحاليين والعمل على زيادة المبيعات معهم.<br>• استقطاب عملاء جدد وتوسيع قاعدة العملاء.<br>• تطوير المبيعات الخارجية في قطاع التجزئة والجملة.<br>• إعداد وتنفيذ خطط تسويقية ومبيعات قابلة للقياس.<br>• متابعة السوق والمنافسين والأسعار والفرص البيعية.<br>• تقديم مقترحات وأفكار عملية لتطوير المبيعات وانتشار المنتجات.<br>• إعداد تقارير دورية عن نتائج التسويق والمبيعات.<br><br>✅ المتطلبات:<br><br>• خبرة سابقة في التسويق والمبيعات ويفضل في مجال الأغذية أو منتجات الألبان.<br>• خبرة جيدة في التسويق أون لاين وإدارة قنوات التواصل الرقمي.<br>• مهارات قوية في التواصل والمتابعة والتفاوض.<br>• القدرة على بناء علاقات جيدة مع العملاء والمحافظة عليها.<br>• شخصية عملية، طموحة، ولديها قدرة على تحقيق أهداف المبيعات.<br>• القدرة على إعداد خطة تسويقية ومتابعة تنفيذها وقياس نتائجها.<br>• يفضل أن يكون المتقدم مقيماً في العاشر من رمضان.<br><br>???? مكان العمل: العاشر من رمضان<br><br>???? لإرسال الـ CV عبر Whats App:<br>???? 01005559635<br><br>لو شايف نفسك مناسب للوظيفة، ابعت الـ CV مع نبذة مختصرة عن خبرتك في التسويق والمبيعات.
Sales & Marketing Representative Belbes industrial City, Egypt<br>Job Details Job Title: Sales & Marketing Representative Department: Sales & Marketing Employment Type: Full-time Work Arrangement: Office-based with customer visits when required Work Location: Belbes industrial City ,10th of Ramadan City, Egypt Reporting To: Sales Supervisor / Sales Manager Career Level: Junior to Mid-Level<br>i Care Pack is looking for a motivated, ambitious, and results-driven Sales & Marketing Representative to join our growing commercial team. The successful candidate will play an important role in expanding the company’s customer base, developing new business opportunities, supporting existing customers, and increasing awareness of i Care Pack’s products and manufacturing capabilities.<br>This position combines B2B sales, business development, customer relationship management, market research, and marketing support. <br>The selected candidate will communicate directly with factories, brands, purchasing departments, business owners, and decision-makers across different industries. Key Responsibilities<br>Sales and Business Development Customer Inquiry Management Quotation and Order Follow-UpExisting Customer Management Internal Coordination Marketing and Market Research Exhibitions and Customer Visits Reporting and CRM Management Required Qualifications Required Skills and Competencies Performance Indicators Required Qualifications Bachelor’s degree in Business Administration, Marketing, Commerce, Engineering, Science, Pharmacy, or a related field. From 1 to 3 years of experience in B2B sales, business development, account management, or industrial marketing. Previous experience in plastic packaging, cosmetics, personal care, pharmaceuticals, food, detergents, manufacturing, or industrial products is highly preferred. Fresh graduates with strong communication skills and a clear interest in industrial B2B sales may also be considered. Good command of written and spoken English. Good knowledge of Microsoft Office, especially Excel, Word, and Power Point. Experience using CRM or ERP systems is preferred. A valid driving licence is preferred. Ability and willingness to conduct customer visits and attend exhibitions when required. Required Skills and Competencies Strong communication and interpersonal skills. Strong sales, presentation, persuasion, and negotiation skills. Ability to communicate professionally with business owners, purchasing managers, factory managers, and technical teams. Ability to understand technical product information and explain it clearly to customers. Strong listening and questioning skills. Excellent customer follow-up and relationship-management skills. Ability to generate new leads and open new business accounts. Target-oriented and motivated by measurable results. Highly organized and capable of managing several customer opportunities at the same time. Strong problem-solving and decision-making skills. Attention to detail when preparing quotations and recording customer requirements. Ability to work independently and as part of a team. Professional appearance and behavior. Positive attitude, persistence, and willingness to learn. Ability to work under pressure and meet deadlines. High level of integrity, commitment, and responsibility. Performance Indicators Performance will be evaluated based on clear indicators, including:Number of new qualified leads generated. Number of new customers contacted. Response time to customer inquiries. Number of customer meetings and visits. Number and value of quotations submitted. Quotation follow-up rate. Number of samples requested and approved. Conversion rate from leads to confirmed customers. Number of new customer accounts opened. Monthly sales and revenue achievement. Repeat orders from existing customers. Accuracy of CRM records and reports. Customer satisfaction and follow-up quality. Contribution to marketing campaigns and market-development activities.<br><br>The Ideal Candidate The ideal candidate is not someone who only waits for incoming inquiries. We are looking for a proactive person who can actively search for new customers, initiate conversations, ask the right questions, understand business needs, and maintain consistent follow-up until an opportunity is converted into a confirmed order. The successful candidate should be interested in understanding plastic packaging, manufacturing processes, materials, molds, printing options, quality requirements, and customer applications. The candidate should also be comfortable working with targets, reports, customer visits, technical discussions, negotiations, and continuous follow-up. Our product range includes plastic bottles, jars, caps, pumps, closures, and customized packaging solutions manufactured according to customer requirements. <br>About i Care Packi Care Pack is an Egyptian manufacturer specializing in PET, HDPE, and PP plastic packaging solutions. We provide packaging products and customized solutions for several industries, including:Cosmetics and personal care Pharmaceuticals and medical products Food and beverages Household detergents Chemical products Private-label and contract-manufacturing projects Our product range includes plastic bottles, jars, caps, pumps, closures, and customized packaging solutions manufactured according to customer requirements. <br>What We Offer Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company. Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more Competitive fixed salary based on experience. Attractive sales commission. Performance-based incentives and bonuses. Professional training on plastic packaging products, materials, manufacturing processes, and quality standards. Clear sales targets and performance-evaluation system. Career-development and promotion opportunities. Opportunity to work with customers across multiple industries. Exposure to industrial sales, customized packaging projects, and export opportunities. Supportive and professional working environment. Opportunity to grow within an expanding Egyptian manufacturing company.<br>candidates are invited to send their updated CV and mention “Sales & Marketing Representative” in the email subject. on info@icarepack.coCandidates are requested to include the following information:Current location. Current or last job title. Total years of sales experience. Years of B2B sales experience. Industries previously covered. Experience in packaging, plastics, cosmetics, pharmaceuticals, food, or manufacturing. Current or last salary. Expected salary. Notice period. Availability to work in 10th of Ramadan City. Availability to conduct customer visits. Whether they have a valid driving licence. Only shortlisted candidates will be contacted for an interview.<br>You can Also apply throw our web site https://icarepack.co/jobs/sales-marketing-representative-18
Company Description Wadi EL-Neel Benta (WNB) is a healthcare company focused on manufacturing and distributing high-quality pharmaceutical products across Egypt and the Middle East. The organization is dedicated to improving human health and well-being by delivering safe and reliable medicines. WNB emphasizes strong technical expertise and a commitment to rigorous quality standards in all aspects of its operations. The company values long-term partnerships with its clientele by consistently providing trusted pharmaceutical solutions. Team members join a mission-driven environment that prioritizes patient safety and product excellence. Role Description The Sales and Marketing Specialist is a full-time, on-site role located in Desert of 10th of Ramadan. This role is responsible for promoting WNB’s pharmaceutical portfolio, managing relationships with healthcare providers, and supporting the execution of sales plans within assigned territories or accounts. Day-to-day tasks include identifying new business opportunities, conducting product presentations, coordinating marketing campaigns, and monitoring market trends and competitor activities. The specialist will collaborate with cross-functional teams to develop promotional materials, organize customer visits and events, and ensure alignment with regulatory and company guidelines. The role also involves preparing sales reports, tracking performance metrics, and providing feedback to enhance market strategies and customer satisfaction. Qualifications Demonstrated skills in pharmaceutical sales, account management, and customer relationship building. Experience in marketing activities such as campaign execution, brand promotion, and market analysis. Strong communication, presentation, and negotiation skills, with the ability to engage diverse stakeholders. Ability to work on-site in Desert of 10th of Ramadan, manage time effectively, and handle field-based responsibilities. Bachelor’s degree in Pharmacy, Business, Marketing, or a related field; prior experience in the pharmaceutical or healthcare sector is an advantage. Proficiency in using CRM tools, MS Office applications, and basic data analysis to support sales and marketing decisions. Self-motivated, goal-oriented, and capable of working both independently and within a team environment. Strong ethical standards and commitment to compliance with regulatory and company policies.
<p>We are looking for a results-driven <strong>B2B Sales Specialist</strong> to support our growth in the Egyptian market and drive sales of our ERP solutions.</p><p>The successful candidate will manage the full B2B sales cycle, from prospecting and lead generation through discovery, solution demonstrations, proposal preparation, negotiation, and deal closure.</p><p>You will work closely with prospective clients to understand their operational challenges and demonstrate how our ERP solutions can improve processes across Finance, HR, CRM, Inventory, Sales, Procurement, and Manufacturing.</p><h3>Key Responsibilities</h3><ul><li><p>Generate and qualify new B2B opportunities within the Egyptian market.</p></li><li><p>Identify and engage decision-makers including CEOs, CFOs, IT Managers, Operations Managers, and business owners.</p></li><li><p>Build targeted prospect lists using tools such as <strong>LinkedIn Sales Navigator and </strong><strong>Apollo.io</strong>.</p></li><li><p>Execute outbound sales campaigns through calls, LinkedIn, email, and other channels.</p></li><li><p>Conduct discovery meetings to understand clients' workflows, challenges, and ERP requirements.</p></li><li><p>Deliver professional and customized ERP demonstrations.</p></li><li><p>Prepare technical and commercial proposals, quotations, scopes, and cost estimates.</p></li><li><p>Manage opportunities and sales activities using CRM systems.</p></li><li><p>Negotiate commercial terms and close deals.</p></li><li><p>Achieve monthly and quarterly sales targets.</p></li><li><p>Coordinate with implementation and technical teams during client handover and onboarding.</p></li><li><p>Maintain accurate pipeline forecasts and follow-up activities.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>2–3 years of experience in <strong>B2B Sales</strong>, preferably in ERP, SaaS, or software solutions.</p></li><li><p>Previous experience selling to companies and SMEs in the <strong>Egyptian market</strong>.</p></li><li><p>Good understanding of business processes such as Finance, Sales, CRM, Procurement, Inventory, HR, and Manufacturing.</p></li><li><p>Experience using CRM systems such as <strong>Odoo, HubSpot, Salesforce, or similar platforms</strong>.</p></li><li><p>Familiarity with lead generation and prospecting tools such as <strong>LinkedIn Sales Navigator and </strong><strong>Apollo.io</strong>.</p></li><li><p>Strong communication, presentation, negotiation, and closing skills.</p></li><li><p>Ability to understand customer requirements and propose suitable software solutions.</p></li><li><p>Native Arabic with good professional English.</p></li><li><p>Self-motivated, target-oriented, and able to work independently in a remote environment.</p></li><li><p>Ability to manage multiple leads and opportunities and consistently achieve sales targets.</p></li><li><p>Previous experience with <strong>ERP solutions such as ERPNext, Odoo, SAP Business One, or Microsoft Dynamics</strong> is preferred.</p></li></ul><p></p>
Main Purpose of the Job:To ensure exceptional customer service by resolving complex customer inquiries and complaints, coordinating with internal departments, maintaining accurate customer records, and supporting sales administration activities to enhance customer satisfaction, service efficiency, and business continuity.<br>Key Responsibilities:Address and resolve escalated customer inquiries, complaints, and service disruptions in a timely and professional manner. Provide accurate information regarding electricity services, tariffs, billing procedures, and company policies. Ensure timely communication with customers regarding outages, restoration updates, and service requests. Act as the primary point of contact for complex or high-priority customer cases. Coordinate with technical, billing, metering, and other internal departments to resolve customer issues effectively. Maintain and update customer records and interactions using CRM to ensure data accuracy and proper case tracking. Monitor customer cases and follow up until full resolution while keeping customers informed of progress. Prepare and analyze customer service reports, including response time, resolution rate, customer satisfaction, and complaint trends. Identify recurring issues and recommend process improvements to enhance service quality and operational efficiency. Develop and implement customer service standards and best practices to improve the overall customer experience. Support sales administration activities by coordinating customer documentation, maintaining service records, and ensuring smooth communication between customers and the sales team. Ensure compliance with company policies, regulatory requirements, and service standards. Advocate for process and technology improvements that enhance customer experience and operational performance.<br>Job Requirements:Years of Experience: 5+ years of experience in Customer Service within the utilities or electricity sector. Academic Qualifications: Bachelor's degree in any relevant field. Language Proficiency: Fluent in Arabic and intermediate in English. Computer Skills: Proficient in Microsoft Office and CRM systems. Soft Skills: Communication & Interpersonal Skills<br>Core Competencies:Service Quality & Continuous Improvement Customer Complaint Resolution CRM Management Problem Solving & Conflict Resolution Customer Relationship Management Time Management & Prioritization Teamwork & Cross-functional Coordination