وظائف مندوب علاقات عامه

● Fulfill workforce hiring for assigned hubs/sorting locations as per the plan and be agile to meet Operations Peaks and spikes.<br>● Coordinate with the central workforce team and comply with the approved vendors they provide to ensure timely hiring and workforce availability.<br>● Oversee onboarding, system registration, deployment, and offboarding processes for employees.<br>● Act as the main Workforce contact for Hub Managers on daily workforce and employee matters.<br>● Handle employee relations issues, complaints, disciplinary cases, and workplace investigations.<br>● Ensure compliance with company policies, labor regulations, and workforce procedures across assigned sites.<br>● Monitor vendor workforce performance, attendance, discipline, and compliance standards.<br>● Conduct workforce audits and maintain accurate employee records and HR documentation.<br>● Track and provide workforce metrics including hiring status, turnover, absenteeism, and disciplinary trends.<br>● Escalate operational workforce risks and recommend corrective actions when needed.<br><br>تنفيذ خطط التوظيف للقوى العاملة في الفروع ومراكز الفرز وفقًا للاحتياجات التشغيلية.<br>التنسيق مع الموردين المعتمدين لضمان توفير العمالة في الوقت المناسب.<br>الإشراف على إجراءات التعيين، والتسجيل، والتوزيع، وإنهاء الخدمة للموظفين.<br>دعم مديري الفروع في جميع الأمور اليومية المتعلقة بالقوى العاملة.<br>التعامل مع شكاوى الموظفين والحالات التأديبية ومشكلات بيئة العمل.<br>ضمان الالتزام بسياسات الشركة وقوانين العمل والإجراءات المعتمدة.<br>متابعة أداء الموظفين والحضور والانضباط والالتزام بالمعايير المطلوبة.<br>الحفاظ على سجلات الموظفين وإعداد تقارير ومؤشرات القوى العاملة.<br>تحديد التحديات المتعلقة بالقوى العاملة واقتراح الحلول المناسبة

● Fulfill workforce hiring for assigned hubs/sorting locations as per the plan and be agile to meet Operations Peaks and spikes.<br>● Coordinate with the central workforce team and comply with the approved vendors they provide to ensure timely hiring and workforce availability.<br>● Oversee onboarding, system registration, deployment, and offboarding processes for employees.<br>● Act as the main Workforce contact for Hub Managers on daily workforce and employee matters.<br>● Handle employee relations issues, complaints, disciplinary cases, and workplace investigations.<br>● Ensure compliance with company policies, labor regulations, and workforce procedures across assigned sites.<br>● Monitor vendor workforce performance, attendance, discipline, and compliance standards.<br>● Conduct workforce audits and maintain accurate employee records and HR documentation.<br>● Track and provide workforce metrics including hiring status, turnover, absenteeism, and disciplinary trends.<br>● Escalate operational workforce risks and recommend corrective actions when needed.<br><br>تنفيذ خطط التوظيف للقوى العاملة في الفروع ومراكز الفرز وفقًا للاحتياجات التشغيلية.<br>التنسيق مع الموردين المعتمدين لضمان توفير العمالة في الوقت المناسب.<br>الإشراف على إجراءات التعيين، والتسجيل، والتوزيع، وإنهاء الخدمة للموظفين.<br>دعم مديري الفروع في جميع الأمور اليومية المتعلقة بالقوى العاملة.<br>التعامل مع شكاوى الموظفين والحالات التأديبية ومشكلات بيئة العمل.<br>ضمان الالتزام بسياسات الشركة وقوانين العمل والإجراءات المعتمدة.<br>متابعة أداء الموظفين والحضور والانضباط والالتزام بالمعايير المطلوبة.<br>الحفاظ على سجلات الموظفين وإعداد تقارير ومؤشرات القوى العاملة.<br>تحديد التحديات المتعلقة بالقوى العاملة واقتراح الحلول المناسبة

● Fulfill workforce hiring for assigned hubs/sorting locations as per the plan and be agile to meet&nbsp;Operations Peaks and spikes.<br>● Coordinate with the central workforce team and comply with the approved vendors they provide to&nbsp;ensure timely hiring and workforce availability.<br>● Oversee onboarding, system registration, deployment, and offboarding processes for employees.<br>● Act as the main Workforce contact for Hub Managers on daily workforce and employee matters.<br>● Handle employee relations issues, complaints, disciplinary cases, and workplace investigations.<br>● Ensure compliance with company policies, labor regulations, and workforce procedures across assigned&nbsp;sites.<br>● Monitor vendor workforce performance, attendance, discipline, and compliance standards.<br>● Conduct workforce audits and maintain accurate employee records and HR documentation.<br>● Track and provide workforce metrics including hiring status, turnover, absenteeism, and disciplinary&nbsp;trends.<br>● Escalate operational workforce risks and recommend corrective actions when needed.<br><br>تنفيذ خطط التوظيف للقوى العاملة في الفروع ومراكز الفرز وفقًا للاحتياجات التشغيلية.<br>التنسيق مع الموردين المعتمدين لضمان توفير العمالة في الوقت المناسب.<br>الإشراف على إجراءات التعيين، والتسجيل، والتوزيع، وإنهاء الخدمة للموظفين.<br>دعم مديري الفروع في جميع الأمور اليومية المتعلقة بالقوى العاملة.<br>التعامل مع شكاوى الموظفين والحالات التأديبية ومشكلات بيئة العمل.<br>ضمان الالتزام بسياسات الشركة وقوانين العمل والإجراءات المعتمدة.<br>متابعة أداء الموظفين والحضور والانضباط والالتزام بالمعايير المطلوبة.<br>الحفاظ على سجلات الموظفين وإعداد تقارير ومؤشرات القوى العاملة.<br>تحديد التحديات المتعلقة بالقوى العاملة واقتراح الحلول المناسبة.

<p><strong>Are you a dynamic and results-driven leader ready to take your career to the next level?</strong> We are seeking a highly motivated <strong>Sales Manager</strong> to join our team in beautiful <strong>Cairo, Egypt</strong>! This is an <strong>on-site</strong> opportunity to lead and inspire a high-performing sales team, driving revenue growth and exceeding targets.</p><p><strong>About the Role:</strong></p><p>As our <strong>Sales Manager</strong>, you will be responsible for developing and executing sales strategies, managing a team of sales professionals, and building strong relationships with our key clients. You will play a critical role in achieving our sales objectives and expanding our market presence.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and implement effective sales strategies to achieve company targets.</li><li>Lead, mentor, and motivate a team of sales professionals.</li><li>Manage and optimize sales operations.</li><li>Build and maintain strong relationships with key clients.</li><li>Monitor and analyze sales performance, identifying areas for improvement.</li><li>Prepare and present sales reports to senior management.</li><li>Ensure excellent <strong>customer relations</strong> and service.</li></ul><p><strong>What We Offer:</strong></p><ul><li>A dynamic and supportive work environment.</li><li>Opportunities for professional growth and development.</li><li>A competitive salary and benefits package.</li><li>The chance to make a significant impact on our company's success.</li></ul><p><strong>Join our team and be a part of something amazing!</strong> We are committed to fostering a culture of collaboration, innovation, and excellence. If you are a passionate and driven sales leader, we encourage you to apply!</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>-Managing Full recruitment processes -Handling employee relations -Assisting with OD initiatives -Coordinating employee development &amp; performance cycles -Conducting new hire orientations -Maintaining HR records &amp; generating HR reports -Handle personnel operations and employee records -Support payroll preparation and coordination ◼️Medical &amp; Social Insurance ◼️Continuous learning and development opportunities ◼️Work-life balance with weekends off (Friday &amp; Saturday) ◼️2–3 years of experience in HR ◼️Bachelor’s degree in Business Administration or a related field ◼️Strong knowledge of HR practices and Egyptian labor law ◼️Excellent command of English (spoken &amp; written) Is a Must</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <div><br></div> </div> <div> <div><b> Job Description: </b><div> <div> <div> Fulfill workforce hiring for assigned hubs/sorting locations as per the plan and be agile to meet Operations Peaks and spikes.<br> Coordinate with the central workforce team and comply with the approved vendors they provide to ensure timely hiring and workforce availability.<br> Oversee onboarding, system registration, deployment, and offboarding processes for employees.<br> Act as the main Workforce contact for Hub Managers on daily workforce and employee matters.<br> Handle employee relations issues, complaints, disciplinary cases, and workplace investigations.<br> Ensure compliance with company policies, labor regulations, and workforce procedures across assigned sites.<br> Monitor vendor workforce performance, attendance, discipline, and compliance standards.<br> Conduct workforce audits and maintain accurate employee records and HR documentation.<br> Track and provide workforce metrics including hiring status, turnover, absenteeism, and disciplinary trends.<br> Escalate operational workforce risks and recommend corrective actions when needed.</div> </div> </div> </div> </div> <div> <div><b> Job Qualifications: </b><div> <div> <ul> <li>Bachelor s degree in Business Administration, Human Resources, or a related field</li> <li>1 3 years of experience in HR operations, recruitment coordination, or outsourced workforce in high labor industries.</li> <li>Proficiency in Excel and ability to work with workforce tracking systems </li> <li>Strong coordination and stakeholder management skills, especially with Operations teams </li> <li>Good analytical skills with ability to track and report headcount, attendance, and vendor performance </li> <li>High level of organization, responsiveness, and ability to work under pressure in fast-paced environments</li> </ul> </div> </div> </div> </div> <div> <div> <div><br></div></div></div><div> </div></div></section>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’.</p> <p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.</p> <p>Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>As a Cloud SOC Design Consultant, you will be responsible for the overall design and continuous improvements of our next-gen detection and response capability. You will provide the bridge between our strategy and our services, providing the blueprints to which our engineers build, and our threat hunters deliver our services.</p> <p>You will also be responsible for the architecture at a business level, from defining our operating model, refining our processes to shape the overall technical design and tooling selection. Given the freedom to research and experiment with different approaches and tooling to ensure we remain on the cutting edge of detection and response, you will influence our macro approach and set the direction for how we meet our clients’ demands.</p> <ul> <li>Decide the best course of action to detect, investigate, and respond to threats.</li> <li>Develop and establish processes, governance, and ways of working to enable the delivery of our target operating model and service catalogue.</li> <li>Support research activities to continually maintain the edge in cybersecurity practices.</li> <li>Serve as point of escalation for the junior architects.</li> <li>Work with engineers and threat hunters to analyse data from dashboards to effectively chart strategy and continuous improvement.</li> <li>Actively seek to improve and develop new content based upon observed security activity.</li> <li>Responsible for establishing and growing client relationships and an understanding of the client’s needs.</li> <li>Develop positive working relationships with Deloitte and client teams.</li> <li>Involvement in the determination of support contract development and renewals.</li> </ul> <h4>Connect to your skills and professional experience</h4> <p>To succeed in this role, you will need to match the following criteria:</p> <ul> <li>3+ years of relevant experience in cybersecurity.</li> <li>Minimum 1 year of experience in solution design and development of various SOC tools (SIEM, SOAR, EDR/XDR/NDR, etc.).</li> <li>Experience working within Agile, DevOps, or Kanban delivery models.</li> <li>Experience working with architecture frameworks, ideally TOGAF.</li> <li>Experience in developing HLD & LLD documents for security solutions.</li> <li>Strong understanding of security operations working within or alongside Security Operations Centre(s), ideally MSSP based.</li> <li>Experience working in one or more hyperscaler environments, preferably holding Professional Cloud Architect Certification.</li> <li>Experience with multiple SIEM & SOAR tooling, preferably Google SecOps (formerly Chronicle), SPLUNK, Sentinel, XSOAR, XSIAM, or Arcsight.</li> <li>Experience with EDR/XDR and NDR tooling, preferably Crowdstrike, Corelight, and Microsoft Defender XDR.</li> </ul> <p>The following attributes are essential:</p> <ul> <li>A willingness to work as part of a diverse team.</li> <li>A commitment to continuous improvement and lifelong learning.</li> <li>A passion for technology and a drive to deliver secure, high-quality solutions.</li> <li>An ability to remain calm under pressure whilst continuing to pay attention to detail.</li> <li>Strong analytical and problem-solving skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Ability to work effectively in a fast-paced and dynamic environment.</li> <li>Proactive and self-motivated with a keen attention to detail.</li> </ul> <h4>Connect to your service line – Technology and Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, T&T.</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

I am hiring an Executive Business Manager – Group CEO Office to join ECVALLA and report directly to me. ECVALLA brings together real estate development, construction expertise and intelligent technology within one integrated Group. This is a senior executive-office management position, distinct from a traditional Executive Assistant role. The successful candidate will convert Group priorities into decision-ready briefs, disciplined executive meetings, clearly owned actions, early escalation of exceptions and reliable follow-through across ECVALLA. Key responsibilities include:Managing the CEO agenda, decision log and executive operating cadence. Preparing concise, high-quality decision briefs and integrated executive packs. Tracking commitments, dependencies and escalations through closure. Coordinating Board and committee inputs with the Company Secretary. Protecting CEO focus while maintaining complete, accurate and controlled executive records. Using Microsoft 365, Share Point, Teams and approved AI-assisted workflows responsibly. The ideal candidate will have:At least 12 years of relevant experience in executive-office management, decision support and cross-functional delivery. At least four years leading a function, portfolio or comparable enterprise-wide mandate. Excellent executive writing, judgment, confidentiality and stakeholder-management capabilities. Demonstrated experience supporting a CEO, Board or senior executive committee within a complex organisation. A bachelor’s degree in Business, Economics, Law, Engineering or a related discipline. PMP, PMI-PBA or a recognised governance or board-secretariat qualification is preferred. Experience in real estate development, construction or a diversified group environment is advantageous but not mandatory. The position is full-time, based at Mivida HQ, New Cairo, with Group-wide coverage. Interested candidates should apply through the Linked In vacancy attached to this post and include a concise note—maximum 200 words—describing an executive decision or action-management system they built and the measurable improvement it achieved. Please do not disclose confidential information. I look forward to meeting professionals who can bring clarity, sound judgment and exceptional follow-through to the Group CEO Office.<br>#Hiring #Executive Business Manager #Executive Office #Real Estate Careers #Cairo Jobs #ECVALLA #Towns And Seas #Leading Blocks<br>@townsandseas @leadingblocks

I am hiring an Executive Business Manager – Group CEO Office to join ECVALLA and report directly to me. ECVALLA brings together real estate development, construction expertise and intelligent technology within one integrated Group. This is a senior executive-office management position, distinct from a traditional Executive Assistant role. The successful candidate will convert Group priorities into decision-ready briefs, disciplined executive meetings, clearly owned actions, early escalation of exceptions and reliable follow-through across ECVALLA. Key responsibilities include:Managing the CEO agenda, decision log and executive operating cadence. Preparing concise, high-quality decision briefs and integrated executive packs. Tracking commitments, dependencies and escalations through closure. Coordinating Board and committee inputs with the Company Secretary. Protecting CEO focus while maintaining complete, accurate and controlled executive records. Using Microsoft 365, Share Point, Teams and approved AI-assisted workflows responsibly. The ideal candidate will have:At least 12 years of relevant experience in executive-office management, decision support and cross-functional delivery. At least four years leading a function, portfolio or comparable enterprise-wide mandate. Excellent executive writing, judgment, confidentiality and stakeholder-management capabilities. Demonstrated experience supporting a CEO, Board or senior executive committee within a complex organisation. A bachelor’s degree in Business, Economics, Law, Engineering or a related discipline. PMP, PMI-PBA or a recognised governance or board-secretariat qualification is preferred. Experience in real estate development, construction or a diversified group environment is advantageous but not mandatory. The position is full-time, based at Mivida HQ, New Cairo, with Group-wide coverage. Interested candidates should apply through the Linked In vacancy attached to this post and include a concise note—maximum 200 words—describing an executive decision or action-management system they built and the measurable improvement it achieved. Please do not disclose confidential information. I look forward to meeting professionals who can bring clarity, sound judgment and exceptional follow-through to the Group CEO Office.<br>#Hiring #Executive Business Manager #Executive Office #Real Estate Careers #Cairo Jobs #ECVALLA #Towns And Seas #Leading Blocks<br>@townsandseas @leadingblocks

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b><span>Overview</span><p>AtkinsRéalis is seeking a highly experienced&nbsp;<b>Assistant Engineer-BIM </b>to join our <b>Middle East,</b> <b>Design &amp; Engineering</b> delivery team. This role involves leading BIM/CAD teams, managing complex packages of work with minimal supervision, and supporting project delivery through technical excellence and leadership.</p><br><p>The ideal candidate will be a people, process, and tools-focused professional, committed to driving quality and innovation in design, delivery, and digital practices. The opportunities we offer are varied in terms of size and responsibility levels, ranging from delivering our consultancy services to working directly with client organizations to support their projects and programs.</p><br><p>Atkins Global Technology Centre (GTC) is seeking to appoint a <b>Designer/Assistant Engineer-BIM (Revit-Civil Structures)</b> to join our team. This role will be based at our <b>Atkins office in Bangalore, India.</b></p><br><span>Your role</span><ul><li>To perform this role successfully, the individual will be responsible for, but not limited to, the following:</li><li>To be part of the AtkinsRéalis Middle East delivery Team.</li><li>To assist in delivering a range of projects relating to building projects.&nbsp;</li><li>Knowledge of multidisciplinary projects to comply with the relevant CAD/BIM Standards</li><li>Develop project deliverables, particularly drawings and reports, in accordance with client scope, budget, and quality requirements.</li></ul>&nbsp;<span>About you</span><p><i>Qualification</i></p><br><ul><li>Bachelor’s degree in civil engineering with <b>1-5 years</b>’ experience in delivering multidisciplinary projects.&nbsp;&nbsp;</li></ul><p><i>Responsibilities&nbsp;</i></p><br><ul><li>Works alongside the /BIM leads to integrate outcomes and link information delivery with design delivery.</li><li>Essential to have experience working with Revit/ AutoCAD / BIM-related&nbsp;</li><li>Self–motivated, Capable of preparing complex drawings.&nbsp;</li><li>Responsible for the completion of tasks assigned.</li><li>Shall be Capable of producing Revit Model independently in coordination with Architecture/MEP, etc.</li><li>Should have working experience in reinforced concrete and Steel Structures</li><li>Should have working experience in developing independently GA’s, Sections, and Detail drawings (RC and Steel).</li></ul><p><i>Teamwork</i></p><br><ul><li>Fosters team building.&nbsp;&nbsp;</li><li>Acts in the best interest of the team always.</li><li>Being able to understand the implications of adjusting the priorities of team members.</li><li>Willingness to share information and knowledge with team members.</li><li>Take initiative to pull the team together and accomplish team goals.</li><li>Willing to participate and contribute to company social activities.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Work together with the group rather than in isolation to promote a team atmosphere.</li></ul><p><i>Personal effectiveness</i></p><br><p><i>Time Management</i></p><br><ul><li>Responsible for the completion of assigned tasks within time and cost</li><li>Responsible for assigning and monitoring work delegated to colleagues through to completion.</li><li>Ability to manage multiple assignments and changing priorities.</li><li>Remains accessible for communication with others</li></ul><p><i>Organizing and Planning</i></p><br><ul><li>Ability to plan and prioritize tasks of self and team members to deadlines.</li><li>Continuously seeks new and efficient ways to perform tasks and deliver higher-quality work.</li><li>Controls the technical quality of the team's output.</li></ul><span>Rewards &amp; benefits</span><p>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</p><br><p>This includes:</p><br><ul><li>Comprehensive life insurance coverage</li><li>Medical insurance for you and your dependents</li><li>Annual leave balance in accordance with local labour law</li><li>Flexible and hybrid work solutions</li><li>Opportunity for local and global internal transfers</li><li>Company gratuity scheme</li><li>Discretionary bonus program</li><li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition</li></ul><p>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p><br><span>About AtkinsRéalis</span><p>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</p><br><p>Find out more.</p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. &nbsp;</i></span></p><br> </div>

Job Overview We are seeking an experienced and results-driven Call Center Service Delivery Team Leader to join our dynamic operations team. In this role, you will be responsible for managing end-to-end service delivery for a large-scale client account of 150+ employees, ensuring operational excellence, service quality, cost efficiency, client satisfaction, and continuous business growth. The ideal candidate is a strategic thinker, strong people leader, and client-focused professional with proven experience in managing voice accounts within a call center environment. You will act as the primary point of contact between the client and internal operations teams, ensuring that all services are delivered in line with contractual agreements, performance targets, and customer expectations. Key Responsibilities:Oversee daily operations within the contact center, ensuring adherence to policies and quality standards. Lead, inspire, and develop a team of agents to deliver exceptional customer service in Spanish. Analyze performance metrics to identify areas for improvement and implement proactive solutions. Manage customer queries and complaints, ensuring swift and satisfactory resolutions. Coordinate with other teams to streamline processes and enhance overall service delivery. Drive initiatives aimed at improving team morale and increasing job satisfaction among members. Stay updated on industry practices and customer service technologies. Conduct regular training sessions to ensure agents are well-versed in product knowledge and service protocols. Job Requirements:Bachelor's degree in Business Administration, Communication, or a relevant field. Proven experience of 3+ years as a Team Leader in a Contact Center environment. Fluent or near-native proficiency in Spanish with excellent communication skills. Strong leadership and team management skills, with the ability to motivate and support team members. Proficient in using CRM software and contact center technologies. Demonstrated ability to handle multiple tasks, prioritize, and meet deadlines. Exceptional problem-solving and decision-making skills. Experience in the Translation & Localization industry is a plus. Job Conditions:Full-Time Position Position located in Maadi. Work Conditions:Working Hours: US shift. Working model: onsite Working Days: 5 days (2 days Off) Reporting To: Service Delivery Assistant Manager (SDAM)

Job Purpose<br><br> JOB DESCRIPTION <br><br>Maintain clear communication with suppliers in order to ensure timely purchasing activities in adherence with relate policies and procedures. Coordinate with various departments to meet their related purchasing needs.<br><br>Roles & Responsibilities<br><br> Coordinate with internal entities as well as with vendors and suppliers to support the purchasing activities and to meet business related requirements. Use related software to support daily activities. (very week role) Handle the delegated tasks in coordination with related staff as required while ensuring the implementation of the applicable policies and procedures. Ensure purchasing requests collection from projects highlighting their needs, request clarifications and follow up as appropriate. Highlight any gap or risk that might face the purchasing operations to the Purchasing aiming to set preventive or corrective actions as required. Collect the purchase request from the Project Managers or project’s Technical Office Department after being approved by Project Managers. Collect material requisitions from the project Technical Office approved by project Manager. Coordinate with Purchasing Department in order to proceed with the purchasing activities. Perform tasks related to project purchasing as required and directly handle activities in coordination with the project manager (when the budget is below 2500 LE). Coordinate with Logistics Department/suppliers and seek for clarify and follow up the status of purchasing activities. Review invoices with quotations and purchase orders in order to verify accuracy. Update the purchasing database regularly to reflect actual purchasing activities status. Generate related reports as requested by the Purchasing Section Head and conduct additional analysis if needed. Ensure that employee is working according to the company HSE policies and regulations, and fully aware of his job risk assessment and environmental aspects. <br><br>REPORTING & INTERACTIONS<br><br>Report to Subordinates<br><br>Senior Purchasing Supervisor<br><br> Purchasing Assistant Purchasing Representative<br><br>Internal Contact Nature & Purpose Frequency<br><br> Accounting Department Logistics Department <br><br>Follow up and operational activities<br><br> Day to day As required <br><br>External Contact Nature & Purpose Frequency<br><br>Suppliers Negotiate and follow up As required<br><br>Minimum Qualification & Requirements<br><br>Education/ Qualifications BA Business Administration<br><br>Professional Certification<br><br>Work Experience 5 years’ experience in the same field<br><br>Language Good command of English language<br><br>Computer Skills Microsoft Office

Company Description Innovative Work Solutions is a leading provider of professional outsourcing services, focused on delivering smart, flexible, and dedicated solutions for businesses worldwide. The company specializes in creating seamless customer experiences across diverse industries through a combination of expert teams and advanced technology. With a strong commitment to innovation and a client-centric mindset, Innovative Work Solutions is recognized as a trusted partner for high-quality call center and support services. The organization emphasizes professionalism, adaptability, and excellence in every interaction, helping clients achieve measurable success and sustainable growth.<br>Role Description The Medical Scribe (CM) role is a full-time, on-site position based in Qesm 1st Nasser City. In this role, the Medical Scribe will accurately document patient encounters in real time, including histories, examinations, assessments, and treatment plans, under the direction of healthcare professionals. Responsibilities include reviewing and updating electronic medical records, ensuring that documentation is complete, clear, and compliant with relevant standards. The Medical Scribe will collaborate closely with clinicians to clarify medical information, support workflow efficiency, and help maintain organized, up-to-date patient records. The position also involves maintaining confidentiality, adhering to clinical protocols, and communicating effectively with medical staff and, when needed, patients.<br>Qualifications<br> Ability to perform scribe duties, including accurate real-time documentation of patient encounters and medical provider notes. Strong knowledge of medical terminology and human anatomy to understand and record clinical information correctly. Experience or training in medical assisting or related clinical support functions to navigate healthcare environments effectively. Effective communication skills, including clear written and verbal communication and professional interaction with healthcare teams and patients. Attention to detail, strong organizational skills, and the ability to manage multiple patient charts and tasks with accuracy. Comfort with electronic medical record (EMR) systems and basic computer applications; ability to learn new software quickly. Commitment to patient confidentiality and adherence to healthcare privacy regulations and organizational policies. Preferred: prior experience as a medical scribe, medical assistant, or in a clinical documentation role. Preferred: diploma or degree in a health-related field, life sciences, or similar discipline.

<h3>Job Description</h3><h2>Sales Operations, CRM &amp; Outreach Coordinator</h2><p><strong>Full Time | Remote | US Business Hours Required</strong></p><p>GrieveAI is seeking a highly skilled CRM &amp; Automation Operations Coordinator to help build and manage the systems, workflows, outreach campaigns, reporting, and operational processes that support our growth.</p><p>This is not a traditional Executive Assistant role. We are looking for someone who enjoys working with technology, automation, CRM platforms, marketing campaigns, lead generation, reporting, and business operations.</p><p>In this role, you will be responsible for:</p><ul><li>Administering and optimizing our GoHighLevel CRM</li><li>Building automation workflows</li><li>Maintaining dashboards and KPI reporting</li><li>Supporting lead generation and outreach initiatives</li><li>Creating marketing and presentation materials using Canva</li></ul><p>You will also help:</p><ul><li>Improve business processes</li><li>Document procedures</li><li>Manage outreach campaigns through email, LinkedIn, and phone</li><li>Provide operational support that helps the organization scale efficiently</li></ul><p>The successful candidate will serve as a key member of our operations team, helping connect marketing, sales, customer outreach, reporting, and automation activities into a streamlined system that supports business growth.</p><p>&nbsp;</p><h2>Job Requirements</h2><h3>Required Qualifications</h3><ul><li>Minimum 3 years of experience in CRM administration, marketing operations, sales operations, business operations, or a related role.</li><li>Hands-on experience administering and managing GoHighLevel (GHL).</li><li>Experience building workflows, automations, pipelines, forms, campaigns, and CRM reporting.</li><li>Experience with Zapier, Make, or similar automation platforms.</li><li>Strong Canva skills, including creating presentations, lead magnets, social media graphics, and marketing materials.</li><li>Proficiency with Microsoft Office, Google Workspace, and Slack.</li><li>Experience with LinkedIn outreach, lead generation, and appointment setting.</li><li>Strong reporting, dashboard creation, and data analysis skills.</li><li>Excellent written and verbal English communication skills.</li><li>Strong organizational and project management abilities.</li><li>Ability to work independently with minimal supervision.</li><li>Availability during U.S. business hours.</li></ul><h3>Preferred Qualifications</h3><ul><li>Experience working in a startup or rapidly growing business.</li><li>Experience supporting sales and marketing operations.</li><li>Experience documenting business processes and creating SOPs.</li><li>Familiarity with AI tools such as ChatGPT and Claude.</li><li>Experience with email marketing platforms and campaign management.</li><li>Experience creating executive presentations and performance reports.</li></ul><p>&nbsp;</p><h2>Application Requirements</h2><p>To be considered, applicants must submit:</p><ul><li>Resume</li><li>Two to three minute video introduction</li><li>Examples of Canva work</li><li>Description of GoHighLevel experience</li><li>Description of CRM and automation projects completed</li><li>English proficiency level</li><li>Confirmation of availability during U.S. business hour</li></ul>

Senior AI / Digital Transformation Expert<br>NTU International is preparing a proposal for the EU-funded project “Technical Assistance to ECOWAS in Transport Governance”, which aims to strengthen sustainable, smart, resilient and safe mobility systems across the ECOWAS region in West Africa. The project will support ECOWAS institutions, Member States, and regional stakeholders in improving transport governance, corridor management, infrastructure planning, climate resilience, and regional connectivity. The Technical Assistance will support the digital transformation of transport governance systems across the ECOWAS region through the integration of artificial intelligence, digital platforms, smart monitoring systems, and data-driven decision-making tools. NTU International is seeking a Senior AI / Digital Transformation Expert to support digital transformation initiatives, AI integration, smart transport systems, and innovation-driven governance solutions across West Africa.<br>Key Responsibilities Support the development and implementation of digital transformation strategies and smart transport governance solutions;Provide technical assistance on the integration of artificial intelligence and digital technologies into transport, logistics, and infrastructure systems;Support the development of AI-enabled monitoring tools, predictive analytics systems, and digital decision-support platforms;Advise on automation, digital interoperability, data governance, and innovation frameworks for transport governance systems;Support digitalisation initiatives related to corridor monitoring, customs systems, road safety, transport observatories, and infrastructure management;Contribute to the preparation of digital transformation strategies, technical specifications, innovation roadmaps, and operational guidelines;Promote the use of emerging technologies and data-driven approaches to improve transport governance and regional connectivity;Coordinate with ECOWAS institutions, ICT providers, transport agencies, and development partners;Deliver workshops, technical training, and capacity-building activities related to AI applications and digital transformation in the transport sector;Contribute to monitoring, reporting, and analytical outputs related to digital innovation and AI integration initiatives.<br>Education Master’s degree in computer science, artificial intelligence, information systems, digital innovation, data science, or another relevant field.<br>General Professional Experience Minimum 10 years of professional experience in digital transformation, information systems, artificial intelligence, or smart infrastructure systems;Proven experience working on digitalisation or infrastructure sector projects in developing countries, preferably in Sub-Saharan Africa;Experience in international development cooperation and donor-funded programmes.<br>Specific Professional Experience Minimum 7 years of experience in digital transformation, AI systems, smart governance platforms, or digital innovation projects;Demonstrated experience with AI applications, automation systems, predictive analytics, digital monitoring tools, or data-driven decision-support systems;Experience related to transport systems, logistics, infrastructure management, customs digitalisation, or smart mobility initiatives is considered an advantage;Experience supporting projects financed by the EU, World Bank, AfDB, EIB, or other international financial institutions is considered a strong asset;Experience with interoperability frameworks, digital governance systems, or public sector digitalisation initiatives is considered an asset;Experience coordinating with public institutions, ICT providers, innovation ecosystems, or regional organisations is considered an advantage.<br>Languages English or French (C1 mandatory);Working knowledge of the other language is considered an asset.<br>Please note that inclusion in the expert pool does not guarantee immediate assignment. Experts will be contacted based on project requirements and matching qualifications. Only shortlisted candidates will be contacted.

Senior Transport Legal Reform Expert<br>NTU International is preparing a proposal for the EU-funded project “Technical Assistance to ECOWAS in Transport Governance”, which aims to strengthen sustainable, smart, resilient and safe mobility systems across the ECOWAS region in West Africa. The project will support ECOWAS institutions, Member States, and regional stakeholders in improving transport governance, corridor management, infrastructure planning, climate resilience, and regional connectivity. The Technical Assistance will support ECOWAS and Member States in strengthening and harmonising transport-related legal and regulatory frameworks, including road maintenance financing, axle load control, corridor governance, border management, and regional transport integration mechanisms. NTU International is seeking a Senior Transport Legal Reform Expert to support legal and regulatory reforms related to transport governance, corridor management, infrastructure regulation, and regional harmonisation across the ECOWAS region.<br>Key Responsibilities Support the review, drafting, and harmonisation of transport-related laws, regulations, and institutional frameworks;Provide legal assistance related to road transport governance, axle load control, road maintenance financing, and corridor management;Support the development and implementation of ECOWAS transport legal instruments, supplementary acts, and regional agreements;Advise ECOWAS institutions and Member States on regulatory alignment and legal harmonisation initiatives;Support legal and institutional reforms related to Road Maintenance Funds (RMFs), Corridor; Management Authorities (CMAs), and border management systems;Contribute to the preparation of legal analyses, regulatory assessments, policy papers, and technical reports;Support legal aspects of transport sector governance reforms, including compliance, enforcement, and institutional mandates;Coordinate with ECOWAS institutions, national authorities, legal experts, and development partners;Deliver workshops, consultations, and capacity-building activities related to transport legal frameworks and regulatory reforms;Contribute to monitoring, reporting, and technical reviews related to legal reform activities.<br>Education Master’s degree in law, transport law, public policy, international law, or another relevant field.<br>General Professional Experience Minimum 10 years of professional experience in legal and regulatory reform, public sector governance, or transport sector legislation;Proven experience working on infrastructure, transport, or regional integration projects in developing countries, preferably in Sub-Saharan Africa;Experience in international development cooperation and donor-funded programmes.<br>Specific Professional Experience Minimum 7 years of experience in drafting, reviewing, or implementing transport-related legislation, regulations, or institutional reforms;Demonstrated experience with regional legal harmonisation, transport governance frameworks, or infrastructure regulation;Experience related to corridor governance, customs and border management, road maintenance financing, or axle load control legislation is considered an advantage;Experience working with ECOWAS, UEMOA, AU, AfCFTA, or other regional integration frameworks is considered a strong asset;Experience supporting projects financed by the EU, World Bank, AfDB, EIB, or other international financial institutions is considered an asset;Experience working with government institutions, regulatory authorities, or regional organisations is an advantage.<br>Languages English or French (C1 mandatory);Working knowledge of the other language is considered an asset.<br>Please note that inclusion in the expert pool does not guarantee immediate assignment. Experts will be contacted based on project requirements and matching qualifications. Only shortlisted candidates will be contacted.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Infrastructure Engineer is responsible for planning, designing, implementing, configuring, optimizing, and supporting enterprise infrastructure solutions across customer and internal environments. The role focuses on Private Cloud, Hybrid Cloud, Virtualization, Compute Infrastructure, Operating Systems, Storage, Backup &amp; Disaster Recovery, Data Center Infrastructure, and Infrastructure Automation technologies. The Infrastructure Engineer ensures that infrastructure platforms are secure, resilient, scalable, highly available, and aligned with customer business requirements and industry best practices. This role acts as a technical delivery resource and trusted advisor, supporting infrastructure assessments, modernization initiatives, migration projects, and operational optimization programs.</p><p>Key accountabilities</p><ul><li>Infrastructure Design &amp; Implementation: Design, implement, and support enterprise infrastructure solutions. Participate in infrastructure assessments, health checks, and architecture reviews. Develop infrastructure designs aligned with customer business and technical requirements. Support infrastructure modernization and transformation initiatives. Create infrastructure build documents, low-level designs, and implementation plans. Participate in solution validation, testing, and acceptance activities. Ensure solutions comply with security, performance, and availability requirements.</li><li>Private Cloud &amp; Virtualization: Deploy and manage private cloud environments. Implement and support virtualization platforms. Configure and manage virtual machines, clusters, and resource pools. Support workload optimization and capacity planning activities. Manage hypervisor environments and virtualization infrastructure. Support hyper-converged infrastructure (HCI) deployments.</li><li>Server &amp; Operating Systems Management: Deploy and manage physical and virtual server infrastructure. Install, configure, patch, and maintain operating systems. Monitor server health, performance, and resource utilization. Support operating system upgrades and lifecycle management. Implement server hardening and security best practices.</li><li>Storage Infrastructure: Configure and manage enterprise storage platforms. Support SAN, NAS, and Software Defined Storage solutions. Monitor storage performance and capacity utilization. Implement storage replication and high-availability solutions. Support storage migration and optimization projects.</li><li>Backup &amp; Disaster Recovery: Implement backup and recovery solutions. Manage backup policies, schedules, and retention strategies. Conduct backup verification and restore testing. Support disaster recovery planning and testing exercises. Ensure recovery objectives (RPO/RTO) are achieved.</li><li>Project Management: Participate in infrastructure implementation projects. Support project planning, estimation, and technical documentation. Coordinate implementation activities with customers and partners. Deliver assigned tasks according to scope, schedule, and quality requirements. Maintain implementation records and project documentation. Support service transition and operational handover activities.</li><li>Stakeholder Management: Collaborate with customers, architects, application teams, security teams, and vendors. Participate in customer workshops and technical discussions. Provide technical recommendations and infrastructure guidance. Support knowledge transfer and operational readiness activities. Maintain effective working relationships with stakeholders.</li><li>Risk Management: Identify infrastructure risks and technical challenges. Recommend mitigation strategies and contingency plans. Support business continuity and disaster recovery initiatives. Escalate critical issues and risks when required. Participate in vulnerability remediation and security improvement activities.</li><li>Compliance &amp; Auditing: Ensure infrastructure services comply with organizational standards and policies. Support ISO 27001, ISO 20000, and NIST-aligned initiatives. Maintain accurate infrastructure documentation and asset inventories. Ensure infrastructure configurations comply with security baselines and hardening standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Core competencies, knowledge and experience</p><ul><li>5- 8 years of experience in enterprise infrastructure projects.</li><li>Bachelor s degree in Computer Science, Information Technology, Engineering, or related field.</li><li>Strong understanding of data center technologies and infrastructure architecture.</li><li>Experience with virtualization, private cloud, and hybrid cloud platforms.</li><li>Experience in server, storage, and backup technologies.</li><li>Strong troubleshooting and analytical skills.</li><li>Ability to work independently and within multidisciplinary delivery teams.</li><li>Strong communication and customer-facing skills.</li><li>Excellent command of English.</li></ul><p>Must have technical / professional qualifications :</p><ul><li>Virtualization &amp; Private Cloud: VMware vSphere, VMware Cloud Foundation, Nutanix AHV, OpenStack, Microsoft Hyper-V</li><li>Hybrid &amp; Public Cloud: Microsoft Azure, Amazon Web Services, Google Cloud Platform</li><li>Operating Systems: Windows Server Administration, Linux Administration</li><li>Storage Technologies: SAN / NAS Solutions, Software Defined Storage, Storage Replication Technologies</li><li>Backup &amp; Disaster Recovery: Veeam Backup &amp; Replication, Commvault, Disaster Recovery Solutions</li><li>Automation &amp; Scripting: PowerShell, Python, Terraform, Ansible</li><li>Monitoring &amp; IT Operations: Infrastructure Monitoring Platforms, ITIL Processes, Change Management, Incident Management</li></ul><p>Preferred Certifications</p><ul><li>Infrastructure &amp; Cloud: VMware VCP, Nutanix NCP, Microsoft Azure Administrator, AWS Solutions Architect Associate, RHCSA / RHCE</li><li>Service Management: ITIL Foundation</li></ul><p>Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p></p></section>

<h2>موظفة مبيعات هاتفية (Telesales Agent)</h2><p><strong>الشركة:</strong> Verify HR Consultancy &amp; Services<br><strong>مقر الشركة:</strong> الدوحة، قطر<br><strong>مكان العمل:</strong> عن بُعد من مصر<br><strong>نوع الوظيفة:</strong> دوام كامل<br><strong>عدد الشواغر:</strong> 5 وظائف<br><strong>المستوى الوظيفي:</strong> متوسط الخبرة (Mid Career)<br><strong>الخبرة المطلوبة:</strong> سنة واحدة على الأقل<br><strong>الراتب:</strong> يصل إلى 25,000 جنيه مصري (وفقًا للأداء وسياسة الشركة)</p><h2>نبذة عن الوظيفة</h2><p>تبحث شركة Verify HR Consultancy &amp; Services عن موظفات مبيعات هاتفية للانضمام إلى فريق العمل عن بُعد من مصر، حيث ستكون المرشحة مسؤولة عن التواصل مع العملاء المحتملين والترويج للخدمات الطبية التي تقدمها الشركة، بالإضافة إلى متابعة العملاء وإدارة عمليات البيع بما يساهم في تحقيق الأهداف البيعية المطلوبة.</p><h2>المسؤوليات الرئيسية</h2><ul><li>التواصل مع العملاء المحتملين عبر الهاتف للتعريف بالخدمات الطبية المقدمة.</li><li>متابعة العملاء المحتملين وإدارة بياناتهم بشكل منظم واحترافي.</li><li>تحقيق أهداف المبيعات ومؤشرات الأداء الشهرية المحددة.</li><li>بناء علاقات إيجابية مع العملاء والرد على استفساراتهم.</li><li>تسجيل وتحديث بيانات العملاء وتفاصيل المكالمات بشكل مستمر.</li><li>متابعة فرص البيع وتحويل العملاء المحتملين إلى عملاء فعليين.</li><li>تقديم تجربة احترافية تعكس جودة خدمات الشركة.</li></ul><h2>المتطلبات</h2><ul><li>خبرة لا تقل عن سنة في مجال التلي سيلز أو المبيعات الهاتفية أو مجال مشابه.</li><li>إجادة اللغة العربية والإنجليزية تحدثًا وكتابة.</li><li>يفضل أن يكون العمر 28 عامًا أو أكثر.</li><li>مهارات قوية في التواصل والإقناع والتفاوض.</li><li>القدرة على العمل بشكل مستقل وتحقيق الأهداف البيعية.</li></ul><h2>متطلبات العمل عن بُعد</h2><ul><li>جهاز كمبيوتر محمول (Laptop).</li><li>اتصال إنترنت مستقر وسريع.</li><li>مكان عمل هادئ ومناسب لإجراء المكالمات.</li></ul><p>&nbsp;</p><h2>المهارات المطلوبة</h2><ul><li>مهارات تواصل ممتازة.</li><li>القدرة على الإقناع وإغلاق الصفقات.</li><li>مهارات خدمة العملاء.</li><li>إدارة الوقت وتنظيم المهام.</li><li>القدرة على التعامل مع اعتراضات العملاء.</li><li>المتابعة المستمرة وتحقيق النتائج.</li><li>الدقة في تحديث البيانات وإدارة سجلات العملاء.</li></ul><h2>المزايا</h2><ul><li>العمل بالكامل عن بُعد من داخل مصر.</li><li>فرصة لتحقيق دخل مرتفع يعتمد على الأداء.</li><li>تطوير مهارات المبيعات والتفاوض وخدمة العملاء.</li><li>اكتساب خبرة مهنية مع شركة مقرها دولة قطر.</li><li>فرص للنمو والتطور في مجال المبيعات الهاتفية.</li></ul><h2>بيانات الوظيفة</h2><ul><li><strong>المسمى الوظيفي:</strong> Telesales Agent</li><li><strong>نوع الوظيفة:</strong> دوام كامل</li><li><strong>مكان العمل:</strong> عن بُعد</li><li><strong>الخبرة المطلوبة:</strong> سنة فأكثر</li><li><strong>المستوى الوظيفي:</strong> متوسط الخبرة</li><li><strong>الراتب:</strong> حتى 25,000 جنيه مصري</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>OBJECTIVES OF THE PROGRAMME</b><br>The Eastern and Mediterranean Regional Office (EMRO) of World Health Organization aims to enhance financial and quality assurance and stewardship of all resources. The Accountability and Assurance Framework requires an effective internal control structure to ensure the accomplishment of established objectives and goals for operations; the economical and efficient use of resources; the reliability and integrity of information; compliance with policies, plans, procedures, rules, and regulations; and the safeguarding of assets.Financial Management and Assurance (earlier known as Budget and Finance Services), as part of the Departmentof Business Operations (BOS), is entrusted with ensuring full compliancewith WHO's financial regulations and rules, policies and procedures and maintaining strong internal controls to effectively discharge WHO'saccountability obligations to Member States and donors. Assurance is an important component providing confidence that financial transactions are carried out efficiently, effectively and in compliance with all financial rules and regulations.<br><b>DESCRIPTION OF DUTIES</b><br>Risk Assessment: Coordinate and assist with preparation of the regional assurance plan based on overall assessments of operational environment of countries in the region.Plan, conduct and report on in-depth due diligence assessments of Implementing Partners, Government and Non-Government entities.Identify high risk areas and recommend relevant mitigating measures including assurance activities to be implemented during the financial transactions.Management and lead AssuranceProvide day-to-day management and oversight of assurance activities being conducted in the region. Maintain a quality assurance process, , implement and monitor assurance policies, procedures, guidelines and tools to ensure high quality professional assurance activities are performed in the region.Plan, conduct and report on comprehensive on-site verification missions, verification of financial reportsof implementing partners and post audits to assess whether funds transferred to the Implementing Partners are used in accordance with contractual requirements and in compliance to the relevant WHO rules, regulations, policies and procedures. Coordinate engagement of professional assurance providers.Follow up to ensure that recommendations made to address the identified weaknesses are effectively implemented. Support the continuous improvement of processes around programme implementation modalities through the development and enhancement of policies, procedures, guidelines and tools. Capacity Building: Support and facilitate capacity development of staff and implementing partners on programme implementation modalities and learnings from assurance activities in the region through training, workshops, presentations and analysis.Monitoring and Reporting:Prepare reports for Country Offices, Regional Office and HQ as may be required. Perform special reviews andother tasks assigned by the Regional Finance Officer.Perform other related duties including special reviews and analyses.<br><b>REQUIRED QUALIFICATIONS</b><br><b>Education</b><br><strong>Essential</strong>: University degree in finance, accounting, auditing, commerce, business administration or arelevant field with assurance<br><strong>Desirable</strong>: Professional Certification in auditing /accounting, such as Certified Internal Auditor, Certified Public Accountant or Chartered Accountant. Advanced University degree (Master's) in a relevant field (as identified above).<br><b>Experience</b><br><strong>Essential</strong>: A minimum of five years of experience with international exposure in auditing, internal control, risk management or financial management. At least two years of supervisory experience of staff and experience in assessing internal controls and coordinating audit and assurance activities.<br><strong>Desirable</strong>: Experience in WHO with a good understanding ofWHO rules and regulations is an important asset. Audit experience with an international accounting firm will be advantage<br><b>Skills</b><br>Sound knowledge of risk management and internal control principles, tools and techniques and their application.Excellent written and oral communication skills, with proven ability to produce highlevel quality reports for decision makers.Strong sense of impartiality, confidentiality and objectivity.Good analytical skills.Excellent interpersonal skills including the ability to deal effectively with various internal/external partners oncomplex and sensitive matters.Ability to maintain effective working relationships with people of different national and cultural backgrounds.Maturity of judgment, tact, integrity and discretion.<br><b>WHO Competencies</b><br>Teamwork<br>Respecting and promoting individual and cultural differences<br>Communication<br>Producing results<br>Setting an example<br>Creating an empowering and motivating environment<br><b>Use of Language Skills</b><br><strong>Essential</strong>: Expert knowledge of English.<br><strong>Desirable</strong>: Intermediate knowledge of French. Intermediate knowledge of Arabic.<br><b>REMUNERATION</b><br>WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 71,335 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 1492 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.<br><b>ADDITIONAL INFORMATION</b><br><ul><li>Staff members separated due to the 2025 Prioritization and Realignment Process will receive special consideration according to the applicable regulatory framework.</li></ul><ul><li>This vacancy notice may be used to fill other similar positions at the same grade level.</li></ul><ul><li>Only candidates under serious consideration will be contacted.</li></ul><ul><li>A written test and/or an asynchronous video assessment may be used as a form of screening.</li></ul><ul><li>In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/ . Some professional certificates may not appear in the WHED and will require individual review.</li></ul><ul><li>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.</li></ul><ul><li>Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and eManual.</li></ul><ul><li>The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment.</li></ul><ul><li>Staff members in other duty stations are encouraged to apply.</li></ul><ul><li>WHO is committed to creating a diverse and inclusive environment of mutual respect. 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<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a Bachelor`s Degree.</p><p>Experience: At least 4 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</p><p>Additional Information Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits</p>