وظائف مندوب توزيع

Company Description<br> <br>Connectivaa is a team of experienced customer service and back-office professionals dedicated to providing tailored solutions for businesses. Established in 2025 after years of individual freelancing success, Connectivaa helps companies save time and resources by managing back-office operations, paperwork, customer support, and process management. With a commitment to accuracy, confidentiality, and cost-effective results, the company enables clients to focus on growth while handling operational details. Their team is built on professional expertise and a passion for delivering reliable and efficient service to clients across various industries.<br><br> Role Description<br> <br>This is a full-time, on-site role based in Nasr City for an English Technical Support Specialist. Responsibilities include resolving technical issues through effective communication, troubleshooting, and problem analysis. The specialist will also focus on delivering exceptional customer support to ensure satisfaction and maintaining a high standard of professionalism in all interactions.<br><br> Qualifications<br> <br>Strong Technical Support and Troubleshooting skills. Proficiency in Customer Support and a demonstrated commitment to ensuring Customer Satisfaction. Excellent Analytical Skills and the ability to diagnose and resolve technical issues efficiently. Exceptional English communication skills, both verbal and written. Ability to work collaboratively in a team-oriented, on-site environment. Previous experience in a similar role is advantageous but not mandatory. Proficiency in using relevant technical tools or software is a plus.

Company Description<br> <br>Connectivaa is a team of experienced customer service and back-office professionals dedicated to providing tailored solutions for businesses. Established in 2025 after years of individual freelancing success, Connectivaa helps companies save time and resources by managing back-office operations, paperwork, customer support, and process management. With a commitment to accuracy, confidentiality, and cost-effective results, the company enables clients to focus on growth while handling operational details. Their team is built on professional expertise and a passion for delivering reliable and efficient service to clients across various industries.<br><br> Role Description<br> <br>This is a full-time, on-site role based in Nasr City for an English Technical Support Specialist. Responsibilities include resolving technical issues through effective communication, troubleshooting, and problem analysis. The specialist will also focus on delivering exceptional customer support to ensure satisfaction and maintaining a high standard of professionalism in all interactions.<br><br> Qualifications<br> <br>Strong Technical Support and Troubleshooting skills. Proficiency in Customer Support and a demonstrated commitment to ensuring Customer Satisfaction. Excellent Analytical Skills and the ability to diagnose and resolve technical issues efficiently. Exceptional English communication skills, both verbal and written. Ability to work collaboratively in a team-oriented, on-site environment. Previous experience in a similar role is advantageous but not mandatory. Proficiency in using relevant technical tools or software is a plus.

Company Description<br> <br>Connectivaa is a team of experienced customer service and back-office professionals dedicated to providing tailored solutions for businesses. Established in 2025 after years of individual freelancing success, Connectivaa helps companies save time and resources by managing back-office operations, paperwork, customer support, and process management. With a commitment to accuracy, confidentiality, and cost-effective results, the company enables clients to focus on growth while handling operational details. Their team is built on professional expertise and a passion for delivering reliable and efficient service to clients across various industries.<br><br> Role Description<br> <br>This is a full-time, on-site role based in Nasr City for an English Technical Support Specialist. Responsibilities include resolving technical issues through effective communication, troubleshooting, and problem analysis. The specialist will also focus on delivering exceptional customer support to ensure satisfaction and maintaining a high standard of professionalism in all interactions.<br><br> Qualifications<br> <br>Strong Technical Support and Troubleshooting skills. Proficiency in Customer Support and a demonstrated commitment to ensuring Customer Satisfaction. Excellent Analytical Skills and the ability to diagnose and resolve technical issues efficiently. Exceptional English communication skills, both verbal and written. Ability to work collaboratively in a team-oriented, on-site environment. Previous experience in a similar role is advantageous but not mandatory. Proficiency in using relevant technical tools or software is a plus.

*WE ARE HIRING Real Estate Sales Specialist (Developer Side) 2Years experience*Location: 6th of October City, Egypt Employment Type: Full-Time<br>We are seeking a results-driven Real Estate Sales Specialist with a strong background working directly for real estate developers in 6th of October City.<br>*This role requires a minimum of 2 years of in-house developer experience* . Candidates with exclusively secondary market or brokerage backgrounds will not be considered.<br>Key Responsibilities<br>Primary Sales Execution: Present company developer projects, floor plans, and flexible payment plans directly to potential buyers. Lead Conversion: Manage incoming leads generated by corporate marketing campaigns and convert them into project site visits and closed deals. Consultative Selling: Guide clients through master plans, architectural highlights, investment yields, and expected delivery timelines. Site Tours: Conduct professional, on-site walkthroughs across our developments in 6th of October City. Contract Closing: Facilitate client negotiations, collect reservation deposits, and finalize purchasing contracts alongside legal and finance teams. Market Intelligence: Monitor competitor developments, pricing trends, and infrastructure updates across 6th of October and Sheikh Zayed. Qualifications & Requirements<br>Developer Experience: Minimum 2 years of experience working directly in-house for a real estate developer in Egypt (primary market sales). Geographic Knowledge: Deep familiarity with the 6th of October / West Cairo real estate landscape, client preferences, and major residential/commercial compounds. Track Record: Proven history of consistently hitting or exceeding primary sales targets. Communication: Exceptional negotiation and consultative presentation skills in fluent Arabic and English. Education: Bachelor’s degree in Business Administration, Marketing, or a related field.

Sales Team – NARA Developments<br>About the Role<br>NARA Developments is expanding its Sales Team and looking for motivated Real Estate Sales Professionals with at least 1 year of experience. This role is ideal for individuals who are target-driven, ambitious, and looking to grow within a fast-paced real estate environment. NARA is also launching major marketing campaigns in partnership with leading agencies, focused on generating qualified leads, increasing brand awareness, and creating stronger sales opportunities for the team.<br>Location: Espana Plaza, El-Sheikh Zayed<br>Responsibilities<br>Generate and convert qualified leads into successful sales opportunities. Conduct client meetings, understand customer needs, and recommend suitable properties. Present projects, payment plans, and investment opportunities professionally. Follow up consistently with prospects throughout the sales cycle. Negotiate with clients and work toward closing deals and achieving sales targets. Maintain accurate records of leads, activities, and sales progress. Build and maintain strong relationships with existing and potential clients. Work closely with the Sales and Marketing teams to maximize lead conversion.<br>Qualifications<br>Minimum 1 year of experience in Real Estate Sales. Strong communication, negotiation, and presentation skills. Target-oriented with a strong drive to achieve results. Good knowledge of the real estate market and sales process. Ability to build strong client relationships and close deals. Self-motivated, ambitious, and eager to grow professionally.<br>What We Offer<br>Attractive and competitive salary. Highly attractive commission scheme. Strong marketing support and qualified lead generation. Career growth opportunities. Dynamic and performance-driven work environment.

Company Description At Alorica, we are dedicated to building lifelong customer relationships by delivering extraordinary customer experiences. As a full-service customer experience (CX) partner, we blend proven performance, expert strategies, and innovative technology to drive measurable results. With a team of 100,000 professionals across 17 countries, we support over 250 brands in 75+ languages. Our commitment to integrity, creativity, and client connection allows us to consistently set new standards in the CX industry. If you're ready to join a passionate and collaborative team, explore our opportunities at alorica.com/careers.<br><br>Role Description:This is a full-time, on-site role as a Customer Support Specialist located in Qesm El Sheikh Zaid. The primary responsibilities include providing exceptional customer support by addressing inquiries, resolving technical issues, and ensuring customer satisfaction. Additional daily tasks involve analyzing customer concerns, providing accurate information, and maintaining a high level of professionalism and empathy during every interaction. The successful candidate will act as a key point of contact for customers, contributing to a positive customer experience.<br><br>Qualifications:Proven skills in Customer Support and a strong commitment to Customer Satisfaction Exceptional Interpersonal Skills and the ability to handle customer inquiries with sensitivity and professionalism Technical Support experience and the ability to troubleshoot and resolve technical issues Strong Analytical Skills to assess customer needs and provide effective solutions Ability to work in a fast-paced, dynamic environment Fluency in multiple languages is a plus High school diploma or equivalent; a college degree is advantageous<br><br>Also you can share your CV via Whats App: 01551362011

Company Description At Alorica, we are dedicated to building lifelong customer relationships by delivering extraordinary customer experiences. As a full-service customer experience (CX) partner, we blend proven performance, expert strategies, and innovative technology to drive measurable results. With a team of 100,000 professionals across 17 countries, we support over 250 brands in 75+ languages. Our commitment to integrity, creativity, and client connection allows us to consistently set new standards in the CX industry. If you're ready to join a passionate and collaborative team, explore our opportunities at alorica.com/careers.<br><br>Role Description:This is a full-time, on-site role as a Customer Support Specialist located in Qesm El Sheikh Zaid. The primary responsibilities include providing exceptional customer support by addressing inquiries, resolving technical issues, and ensuring customer satisfaction. Additional daily tasks involve analyzing customer concerns, providing accurate information, and maintaining a high level of professionalism and empathy during every interaction. The successful candidate will act as a key point of contact for customers, contributing to a positive customer experience.<br><br>Qualifications:Proven skills in Customer Support and a strong commitment to Customer Satisfaction Exceptional Interpersonal Skills and the ability to handle customer inquiries with sensitivity and professionalism Technical Support experience and the ability to troubleshoot and resolve technical issues Strong Analytical Skills to assess customer needs and provide effective solutions Ability to work in a fast-paced, dynamic environment Fluency in multiple languages is a plus High school diploma or equivalent; a college degree is advantageous<br><br>Also you can share your CV via Whats App: 01551362011

Company Description At Alorica, we are dedicated to building lifelong customer relationships by delivering extraordinary customer experiences. As a full-service customer experience (CX) partner, we blend proven performance, expert strategies, and innovative technology to drive measurable results. With a team of 100,000 professionals across 17 countries, we support over 250 brands in 75+ languages. Our commitment to integrity, creativity, and client connection allows us to consistently set new standards in the CX industry. If you're ready to join a passionate and collaborative team, explore our opportunities at alorica.com/careers.<br><br>Role Description:This is a full-time, on-site role as a Customer Support Specialist located in Qesm El Sheikh Zaid. The primary responsibilities include providing exceptional customer support by addressing inquiries, resolving technical issues, and ensuring customer satisfaction. Additional daily tasks involve analyzing customer concerns, providing accurate information, and maintaining a high level of professionalism and empathy during every interaction. The successful candidate will act as a key point of contact for customers, contributing to a positive customer experience.<br><br>Qualifications:Proven skills in Customer Support and a strong commitment to Customer Satisfaction Exceptional Interpersonal Skills and the ability to handle customer inquiries with sensitivity and professionalism Technical Support experience and the ability to troubleshoot and resolve technical issues Strong Analytical Skills to assess customer needs and provide effective solutions Ability to work in a fast-paced, dynamic environment Fluency in multiple languages is a plus High school diploma or equivalent; a college degree is advantageous<br><br>Also you can share your CV via Whats App: 01551362011

Company Description Max AB is the fastest-growing B2B business in the retail industry in Egypt. Established in 2018 as an E-commerce platform allowing local underserved merchants and mom-and-pop shops in Egypt and Morocco to grow, increase their revenues, and enhance their own quality of life. Max AB strives to empower retailers who want to maximize their revenues. In addition to its e-commerce services, Max AB introduced Max AB Cash in 2021. Max AB Cash is a fintech service that enables local merchants to accept payments for various services that their end customers may require. This feature allows retailers to offer a more comprehensive shopping experience to their customers by facilitating secure and convenient payment transactions. Driven by our merchant-obsessed mindset and our sense of social responsibility, we are working our way to achieving sustainable development goals while creating a socially responsible business that makes the world a better place where everyone can be included.<br>About the Role:To handle customer inquiries through calls, chat, and tickets in a professional and efficient manner, ensuring high customer satisfaction, accurate data entry, and adherence to company policies and service quality standards.<br>What You’ll Do :<br>Handling inbound and outbound customer interactions. Resolving customer issues and complaints. Providing accurate information about products and services. Meeting performance KPIs (AHT, CSAT, Quality, Productivity). Maintaining proper documentation for all interactions.<br>What We’re Looking For:<br>6 months –2 years in Customer Service or related field Strong Customer service principles and Call center operations Experience in user CRM systems . Clear communicator and collaborative .

Teleperformance is a French multinational company. We exist in more than 80 countries around the world, and we are the first contact center to open in Egypt in 2007, We have 6 Sites in Egypt, two sites in New Cairo and two sites in Mohandseen and One kattameya. it has more than 45+ Projects operating in countries<br>Role Description<br>This is a full-time, on-site role based in Cairo, Egypt. As a Customer Support Representative, you will handle customer inquiries, provide resolutions to issues, and ensure a high level of customer satisfaction. Daily tasks include responding to customer queries via phone or email, troubleshooting technical issues, and maintaining accurate records of customer interactions. You will also collaborate with internal teams to resolve customer concerns effectively and provide an outstanding service experience.<br>Qualifications<br>Proficient in Customer Support and dedicated to ensuring Customer Satisfaction<br>Strong Interpersonal Skills for effective communication and relationship building with customers<br>Experience with Technical Support and problem-solving for troubleshooting customer issues<br>Strong Analytical Skills to evaluate and resolve customer concerns efficiently<br>Fluency in English, both written and verbal<br>Ability to work collaboratively as part of an on-site team<br>Prior experience in a customer service role is a plus<br>BENEFITS:<br>Salary 20 K Net (including KPIs) + 195 euro quarter bonus<br>KPIs collected in Euro equivalent – maximize your earning potential<br>24/7 transportation across Cairo & Giza<br>Medical Insurance (up to EGP 400,000/year) + **Social Insurance with AXA .<br>Free Gym Access<br>Exclusive discounts at stores across Egypt<br>Clear career path after just 6 months<br>VPN line provided<br>Overnight allowance: EGP 1,000

Company Description Egy Property is a real estate platform focused on providing a safe and trusted community for buying, selling, and renting properties. The company aims to simplify property transactions by offering clear, reliable information and support throughout the process. Egy Property positions itself as a preferred choice for individuals and businesses seeking real estate solutions. Its services are designed to help clients find suitable properties while ensuring a secure and efficient experience. Role Description The Sales Supervisor is a full-time, on-site role based in New Cairo. This role oversees a sales team, sets daily and weekly targets, and monitors performance to ensure revenue goals are met. Responsibilities include guiding team members through the sales cycle, coaching them on best practices, and providing regular feedback to improve results. The Sales Supervisor will interact with clients to resolve escalated issues, maintain strong customer relationships, and ensure high service standards. The role also includes preparing sales reports, analyzing market trends, coordinating training sessions, and collaborating with management to refine sales strategies. Qualifications Strong Team Management and Training skills to lead, coach, and develop sales staff effectively. Excellent Customer Service and Communication abilities to handle client interactions and build lasting relationships. Sound Analytical Skills to interpret sales data, forecast performance, and identify growth opportunities. Proven experience in sales supervision or team leadership, preferably in real estate or a related industry. Ability to work on-site in New Cairo and manage a fast-paced sales environment. Proficiency with CRM systems and basic office software (e.g., Excel, Word, Power Point). Bachelor’s degree in Business, Marketing, or a related field is preferred. Strong organizational skills, goal-oriented mindset, and commitment to ethical and inclusive business practices.

Teleperformance is a French multinational company. We exist in more than 80 countries around the world, and we are the first contact center to open in Egypt in 2007, We have 6 Sites in Egypt, two sites in New Cairo and two sites in Mohandseen and One kattameya. it has more than 45+ Projects operating in countries<br>Role Description<br>This is a full-time, on-site role based in Cairo, Egypt. As a Customer Support Representative, you will handle customer inquiries, provide resolutions to issues, and ensure a high level of customer satisfaction. Daily tasks include responding to customer queries via phone or email, troubleshooting technical issues, and maintaining accurate records of customer interactions. You will also collaborate with internal teams to resolve customer concerns effectively and provide an outstanding service experience.<br>Qualifications<br>Proficient in Customer Support and dedicated to ensuring Customer Satisfaction<br>Strong Interpersonal Skills for effective communication and relationship building with customers<br>Experience with Technical Support and problem-solving for troubleshooting customer issues<br>Strong Analytical Skills to evaluate and resolve customer concerns efficiently<br>Fluency in English, both written and verbal<br>Ability to work collaboratively as part of an on-site team<br>Prior experience in a customer service role is a plus<br><br><br>BENEFITS:<br>Salary up to 19.5 K Net (including KPIs) + 195 euro quarter bonus<br>KPIs collected in Euro equivalent – maximize your earning potential<br>24/7 transportation across Cairo & Giza<br>Medical Insurance (up to EGP 400,000/year) + **Social Insurance with AXA .<br>Free Gym Access<br>Exclusive discounts at stores across Egypt<br>Clear career path after just 6 months<br>VPN line provided<br>Overnight allowance: EGP 1,000

???? We're Hiring | Customer Service Representative???? Cairo – Fifth Settlement (On-site)???? Join WAVES Team<br>WAVES is looking for a highly skilled Customer Service Representative to join our team. The ideal candidate should have strong communication skills and previous experience with major organizations, especially telecommunications companies, travel agencies, airlines, or digital service providers. Supporting customers across:???????? Kuwait | ???????? Saudi Arabia | ???????? UAE | ???????? Qatar<br>???? Responsibilities:• Handle customer inquiries through phone, email, chat, and digital channels.• Provide accurate information and effective solutions to ensure customer satisfaction.• Communicate professionally with Gulf customers and understand their needs.• Follow up on requests and complaints until resolution.• Maintain high service quality standards and represent WAVES professionally.• Collaborate with internal teams to deliver excellent customer experience.<br>???? Requirements:• Bachelor's degree in Business Administration, Communication, or related field.• Minimum 3 years of experience in customer service or call center roles.• Preferred experience in telecommunications, travel agencies, airlines, hospitality, digital platforms, or Gulf market services.• Excellent Arabic communication skills with understanding of Gulf dialects.• Advanced English proficiency (spoken and written) is mandatory.• Experience with CRM systems and Microsoft Office.???? Personal Skills:• Excellent communication and problem-solving skills.• Customer-focused mindset.• Ability to work under pressure.• Strong listening skills and attention to detail.• Team player with flexibility and adaptability.<br>???? Why Join WAVES?• Professional work environment with global standards.• Opportunity to serve Gulf market customers.• Career growth opportunities within a fast-growing company.<br>???? Send your CV to: hr@wavesapp.comOr apply via Linked In.#Hiring #Customer Service #Call Center #Telecom Jobs #Travel Jobs #Gulf Jobs #Egypt Jobs #Cairo Jobs #WAVES

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

Company Description EGYPROPERTY offers a trusted and secure platform for buying, selling, and renting properties. Known for fostering safe communities, our mission is to simplify real estate processes while ensuring reliability and transparency. With a strong reputation, EGYPROPERTY stands as a preferred choice in the real estate market, delivering exceptional results for all stakeholders involved. We are committed to providing unparalleled support and services to meet our clients' property needs.<br> Role Description This is a full-time, on-site role located in New Cairo for a Senior Real Estate Sales Consultant. In this position, you will be responsible for managing client interactions, driving property sales, preparing and presenting property listings, and identifying potential clients to expand our customer base. Additional tasks include understanding client needs, providing tailored recommendations, and collaborating with the broader sales team to meet and exceed sales targets. Commitment to maintaining strong client relationships is essential to the role’s success.<br> Qualifications Proven expertise in sales, negotiation, and customer relationship management In-depth knowledge of the real estate market and New Cairo areas Strong communication, presentation, and interpersonal skills Ability to identify client needs and offer customized real estate solutions Proficiency in time management and problem-solving Self-motivated and goal-oriented with a commitment to achieving targets Experience with CRM software and understanding of digital sales tools is a plus Bachelor’s degree in Business Administration, Real Estate, Marketing, or a related field is preferred Fluency in English and Arabic is an advantage Availability to work on-site and meet clients in New Cairo

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Bosta: </strong><br> <span>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions. </span><br> <span>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.</span><br> <strong>About The Role:</strong><br> <strong>Job Code:</strong><br> <span><span>Incremental 2026CX-026</span>&nbsp;</span><br> We’re looking for great client support specialists to join our growing care team. You have to be very proactive in this role with the ability to solve problems on the spot and think outside the box.<br><br><p><b>What you’ll be doing:</b></p><br><ul> <li>Maintaining a positive, empathetic, and professional attitude toward clients at all times</li> <li>Assist with challenging client requests or issue escalations as needed</li> <li>Acknowledging and resolving clients' complaints</li> <li>Communicating and coordinating with colleagues as necessary</li> <li>Keeping records of clients interactions, transactions, comments, and complaints</li> <li>Build and maintain strong, long-lasting client relationships</li> </ul><br><p><b>Working Conditions</b></p><br><ul> <li>✅6 months Project Based Contract</li> <li>✅ Social Insurance, Family Medical Insurance &amp; Life Insurance.</li> <li>✅Career Path (Insource Vacancy): Ability to apply for internal vacancies within 6 to 9 months.</li> </ul><br><p><b>Who are you?</b></p><br><ul> <li>Experience in a Client Support or similar role</li> <li>Familiarity with our industry is a plus</li> <li>Experience using the help desk and support tools</li> <li>Excellent communication and problem-solving skills</li> <li>Patience when handling tough cases</li> <li>Multi-tasking abilities</li> </ul><br> </div>

Position Summary We are seeking a customer-focused and motivated Call Center Representative to join our team. In this role, you will handle inbound and/or outbound customer interactions, provide product and service information, resolve issues, and deliver an exceptional customer experience. The ideal candidate is an effective communicator, problem-solver, and team player with a positive attitude.<br>Key Responsibilities Answer incoming calls, emails, or chats in a professional and timely manner Provide accurate information regarding products, services, policies, and procedures Handle customer concerns, complaints, and inquiries with patience and empathy Troubleshoot issues and escalate complex problems to the appropriate department Document all interactions and outcomes in the CRM system Follow call scripts, quality standards, and performance metrics Process orders, payments, and account updates when required Maintain a strong understanding of company offerings and updates Meet or exceed weekly and monthly call goals and customer satisfaction targets Contribute to a positive team environment and support colleagues as needed<br>Qualifications Previous customer service or call center experience is a plus Strong verbal and written communication skills Active listening skills and the ability to build rapport Ability to multi-task, prioritize, and manage time effectively Comfortable using computers, CRM tools, and phone systems Problem-solving abilities with a customer-first mindset Ability to remain calm under pressure and handle difficult calls Availability for shift work, including evenings or weekends if required<br>What We Offer Competitive hourly wage or salary Performance bonuses or incentives Comprehensive training and ongoing development Health, dental, and retirement benefits (if applicable) Opportunities for career growth within the company Supportive and engaging team environment

Company Description<br> RED | Real Estate Domain offers a modern, data-driven approach to real estate, catering to buyers, developers, and sellers across key regions, including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. With a focus on delivering industry expertise and leveraging technology, RED provides clients with well-informed, efficient decision-making support. The company collaborates with a network of reputable developers such as Palm Hills, Sodic, Mountain View, Emaar, and others to offer a wide range of residential and commercial projects. RED's unique service ecosystem combines expert advice, statistical insights, and tailored solutions to meet diverse client needs.<br> Role Description<br> This is a full-time, on-site Sales Specialist role based in Cairo, Egypt. The Sales Specialist will be responsible for engaging with customers to understand their needs, providing exceptional customer service, and offering tailored real estate solutions. Responsibilities also include building and maintaining relationships with clients and developers, negotiating and closing deals, providing professional advice on residential and commercial properties, and conducting training sessions to update knowledge of the market and RED’s offerings.<br> Qualifications<br> Strong Communication and Customer Service skills to engage with clients effectively and build lasting relationships Proven experience in Sales and Sales Management, with the ability to negotiate and close deals Capacity to deliver Training sessions and persistently stay informed on industry updates and market dynamics Self-motivated, target-oriented, with an aptitude for working in a fast-paced environment Proven track record in real estate or related customer-focused industries is advantageous Bachelor’s degree in Business, Marketing, or a related field is highly desirable Proficiency in English and Arabic is required

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Responsibilities[Be specific when describing each of the responsibilities. Use gender-neutral, inclusive language.]Example: Determine and develop user requirements for systems in production, to ensure maximum usability<br>Qualifications[Some qualifications you may want to include are Skills, Education, Experience, or Certifications.]Example: Excellent verbal and written communication skills