وظائف مندوب توزيع

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’.</p> <p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.</p> <p>Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>As a Cloud SOC Design Consultant, you will be responsible for the overall design and continuous improvements of our next-gen detection and response capability. You will provide the bridge between our strategy and our services, providing the blueprints to which our engineers build, and our threat hunters deliver our services.</p> <p>You will also be responsible for the architecture at a business level, from defining our operating model, refining our processes to shape the overall technical design and tooling selection. Given the freedom to research and experiment with different approaches and tooling to ensure we remain on the cutting edge of detection and response, you will influence our macro approach and set the direction for how we meet our clients’ demands.</p> <ul> <li>Decide the best course of action to detect, investigate, and respond to threats.</li> <li>Develop and establish processes, governance, and ways of working to enable the delivery of our target operating model and service catalogue.</li> <li>Support research activities to continually maintain the edge in cybersecurity practices.</li> <li>Serve as point of escalation for the junior architects.</li> <li>Work with engineers and threat hunters to analyse data from dashboards to effectively chart strategy and continuous improvement.</li> <li>Actively seek to improve and develop new content based upon observed security activity.</li> <li>Responsible for establishing and growing client relationships and an understanding of the client’s needs.</li> <li>Develop positive working relationships with Deloitte and client teams.</li> <li>Involvement in the determination of support contract development and renewals.</li> </ul> <h4>Connect to your skills and professional experience</h4> <p>To succeed in this role, you will need to match the following criteria:</p> <ul> <li>3+ years of relevant experience in cybersecurity.</li> <li>Minimum 1 year of experience in solution design and development of various SOC tools (SIEM, SOAR, EDR/XDR/NDR, etc.).</li> <li>Experience working within Agile, DevOps, or Kanban delivery models.</li> <li>Experience working with architecture frameworks, ideally TOGAF.</li> <li>Experience in developing HLD & LLD documents for security solutions.</li> <li>Strong understanding of security operations working within or alongside Security Operations Centre(s), ideally MSSP based.</li> <li>Experience working in one or more hyperscaler environments, preferably holding Professional Cloud Architect Certification.</li> <li>Experience with multiple SIEM & SOAR tooling, preferably Google SecOps (formerly Chronicle), SPLUNK, Sentinel, XSOAR, XSIAM, or Arcsight.</li> <li>Experience with EDR/XDR and NDR tooling, preferably Crowdstrike, Corelight, and Microsoft Defender XDR.</li> </ul> <p>The following attributes are essential:</p> <ul> <li>A willingness to work as part of a diverse team.</li> <li>A commitment to continuous improvement and lifelong learning.</li> <li>A passion for technology and a drive to deliver secure, high-quality solutions.</li> <li>An ability to remain calm under pressure whilst continuing to pay attention to detail.</li> <li>Strong analytical and problem-solving skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Ability to work effectively in a fast-paced and dynamic environment.</li> <li>Proactive and self-motivated with a keen attention to detail.</li> </ul> <h4>Connect to your service line – Technology and Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, T&T.</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’.</p> <p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.</p> <p>Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>As a Cloud SOC Design Consultant, you will be responsible for the overall design and continuous improvements of our next-gen detection and response capability. You will provide the bridge between our strategy and our services, providing the blueprints to which our engineers build, and our threat hunters deliver our services.</p> <p>You will also be responsible for the architecture at a business level, from defining our operating model, refining our processes to shape the overall technical design and tooling selection. Given the freedom to research and experiment with different approaches and tooling to ensure we remain on the cutting edge of detection and response, you will influence our macro approach and set the direction for how we meet our clients’ demands.</p> <ul> <li>Decide the best course of action to detect, investigate, and respond to threats.</li> <li>Develop and establish processes, governance, and ways of working to enable the delivery of our target operating model and service catalogue.</li> <li>Support research activities to continually maintain the edge in cybersecurity practices.</li> <li>Serve as point of escalation for the junior architects.</li> <li>Work with engineers and threat hunters to analyse data from dashboards to effectively chart strategy and continuous improvement.</li> <li>Actively seek to improve and develop new content based upon observed security activity.</li> <li>Responsible for establishing and growing client relationships and an understanding of the client’s needs.</li> <li>Develop positive working relationships with Deloitte and client teams.</li> <li>Involvement in the determination of support contract development and renewals.</li> </ul> <h4>Connect to your skills and professional experience</h4> <p>To succeed in this role, you will need to match the following criteria:</p> <ul> <li>3+ years of relevant experience in cybersecurity.</li> <li>Minimum 1 year of experience in solution design and development of various SOC tools (SIEM, SOAR, EDR/XDR/NDR, etc.).</li> <li>Experience working within Agile, DevOps, or Kanban delivery models.</li> <li>Experience working with architecture frameworks, ideally TOGAF.</li> <li>Experience in developing HLD & LLD documents for security solutions.</li> <li>Strong understanding of security operations working within or alongside Security Operations Centre(s), ideally MSSP based.</li> <li>Experience working in one or more hyperscaler environments, preferably holding Professional Cloud Architect Certification.</li> <li>Experience with multiple SIEM & SOAR tooling, preferably Google SecOps (formerly Chronicle), SPLUNK, Sentinel, XSOAR, XSIAM, or Arcsight.</li> <li>Experience with EDR/XDR and NDR tooling, preferably Crowdstrike, Corelight, and Microsoft Defender XDR.</li> </ul> <p>The following attributes are essential:</p> <ul> <li>A willingness to work as part of a diverse team.</li> <li>A commitment to continuous improvement and lifelong learning.</li> <li>A passion for technology and a drive to deliver secure, high-quality solutions.</li> <li>An ability to remain calm under pressure whilst continuing to pay attention to detail.</li> <li>Strong analytical and problem-solving skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Ability to work effectively in a fast-paced and dynamic environment.</li> <li>Proactive and self-motivated with a keen attention to detail.</li> </ul> <h4>Connect to your service line – Technology and Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, T&T.</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartistu00ae, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <p><strong>Invoice & billing management:</strong></p> <ul> <li>Oversee the preparation and issuance of invoices to corporate clients, travel agents, and direct bill accounts.</li> <li>Ensure that invoices accurately reflect charges for rooms, services, and other hotel-related expenses.</li> <li>Review and approve billing adjustments, credits, and corrections, ensuring they align with hotel policies.</li> </ul> <p><strong>Collections management:</strong></p> <ul> <li>Monitor the aging report regularly and take necessary actions to ensure timely collection of outstanding balances.</li> <li>Follow up on overdue accounts, working closely with clients to resolve discrepancies and settle unpaid invoices.</li> <li>Establish and maintain strong relationships with clients, providing excellent customer service while ensuring the collection of outstanding payments.</li> </ul> <p><strong>Account reconciliation:</strong></p> <ul> <li>Reconcile accounts receivable transactions, ensuring all guest and corporate charges are properly accounted for and balanced.</li> <li>Assist with month-end and year-end closing processes, ensuring all accounts are accurately reconciled and reported.</li> <li>Ensure proper documentation and reporting of all adjustments, write-offs, and other account activities.</li> </ul> <p><strong>Cash flow & financial reporting:</strong></p> <ul> <li>Monitor cash flow and ensure that payments are processed and deposited in a timely manner.</li> <li>Prepare and submit regular financial reports regarding accounts receivable balances, collections, and aging to management.</li> <li>Assist with financial analysis by tracking accounts receivable trends and providing insights on areas for improvement.</li> </ul> <p><strong>Internal controls & compliance:</strong></p> <ul> <li>Ensure that all accounts receivable processes comply with hotel policies, accounting standards, and regulatory requirements.</li> <li>Help implement and maintain strong internal controls to safeguard hotel assets and minimize the risk of fraud.</li> <li>Coordinate with the finance team to ensure accurate and timely revenue recognition for accounting purposes.</li> </ul> <p><strong>Customer service & client relations:</strong></p> <ul> <li>Address and resolve any billing inquiries or disputes raised by guests, clients, or internal departments.</li> <li>Provide assistance to clients with payment plans or alternative solutions to settle outstanding balances.</li> <li>Ensure a high level of professionalism and service in all interactions with clients and internal teams.</li> </ul> <p><strong>Collaboration with other departments:</strong></p> <ul> <li>Work closely with the Front Desk, Sales, and Reservations departments to ensure all accounts are accurately billed and payments are processed.</li> <li>Collaborate with the Finance Manager and other departments to provide support for budget planning, forecasting, and financial analysis.</li> </ul> <p><strong>Continuous process improvement:</strong></p> <ul> <li>Recommend and implement improvements to streamline accounts receivable processes, increase efficiency, and improve collections.</li> <li>Stay updated on industry best practices and any changes in financial regulations or software tools.</li> </ul> <p><strong>Additional responsibilities</strong></p> <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <h4>Abilities / key competencies / skills</h4> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the companyu2019s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <p><strong>Leading myself</strong></p> <ul> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> </ul> <p><strong>Leading others</strong></p> <ul> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> </ul> <p><strong>Leading the business</strong></p> <ul> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <h4>Experience / certificates / education</h4> <ul> <li>Bacheloru2019s degree in accounting, finance, business administration, or a related field preferred.</li> <li>Minimum of 3-5 years of experience in accounts receivable or a related accounting role, preferably within the hospitality industry.</li> <li>Strong knowledge of accounting principles, accounts receivable processes, and financial reporting.</li> <li>Proficiency with accounting software (e.g., Oracle, Sage, QuickBooks) and Microsoft Office Suite (especially Excel).</li> <li>Excellent organizational, problem-solving, and time-management skills.</li> <li>Strong communication skills and the ability to manage relationships with both clients and internal teams.</li> <li>Ability to lead, motivate, and train a team of accounts receivable professionals.</li> <li>High attention to detail and accuracy in financial data processing.</li> <li>Strong communication and interpersonal skills.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a highly motivated Cloud Platform Engineer to join our Cloud Engineering team. The ideal candidate is passionate about data reliability, performance, and scalable backing services. This role focuses on the reliability, performance, operation, automation, and continuous improvement of critical backing services such as MySQL, PostgreSQL, MongoDB, Elasticsearch/OpenSearch, Kafka, analytical databases (e.g., StarRocks, ClickHouse), and other database and messaging technologies across cloud-native and hybrid environments. This is not a traditional DBA role. The ideal candidate understands distributed systems, Kubernetes, cloud platforms, automation, IaC, observability, and AI-assisted workflows, and can help product engineering teams use backing services safely and effectively.</p><p><b>What you'll do</b></p><p>Data Reliability &amp; Backing Services Operations</p><ul><li>Own reliability, performance, scalability, and operational health of MySQL, PostgreSQL, MongoDB, Elasticsearch/OpenSearch, Kafka, StarRocks, ClickHouse, and similar platforms.</li><li>Define best practices for how product engineering teams use transactional, document, search, messaging, and analytical platforms.</li><li>Design and maintain highly available, scalable, and resilient platform services, including replication, backup, recovery, failover, and disaster recovery capabilities.</li><li>Perform capacity planning, performance tuning, workload reviews, upgrades, patching, and lifecycle management for platform services.</li><li>Identify and resolve risks such as slow queries, hot partitions, consumer lag, replication lag, index growth, retention issues, and storage saturation.</li><li>Troubleshoot and resolve complex production issues related to databases, messaging systems, search platforms, and distributed data platforms.</li></ul><p>Kubernetes &amp; Cloud Platform Engineering</p><ul><li>Hands-on experience deploying, operating, and troubleshooting stateful workloads in Kubernetes-based environments.</li><li>Strong understanding of Kubernetes fundamentals, including networking, storage, workload lifecycle management, scalability, and reliability concepts.</li><li>Enable and support Kubernetes-based deployments of database, messaging, search, and analytical platforms using cloud-native patterns and operational best practices.</li></ul><p>Automation &amp; Platform Enablement</p><ul><li>Use automation, Infrastructure as Code, GitOps, and CI/CD to make backing services repeatable, reliable, and easier to operate.</li><li>Contribute to self-service platform capabilities, guardrails, dashboards, alerts, runbooks, and production readiness checks.</li><li>Use AI-assisted workflows where appropriate for incident triage, root cause analysis, query analysis, capacity forecasting, documentation, and developer support.</li><li>Collaborate with Product Engineering, SRE, Security, Data Engineering, and Cloud Platform teams to improve reliability, performance, availability, and security posture.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>4-7 years of experience in Platform Engineering, SRE, Database Reliability Engineering, Data Platform Engineering, DevOps, or related roles.</li><li>Strong hands-on experience with MySQL, PostgreSQL, Kafka, and at least one of MongoDB or Elasticsearch/OpenSearch in production environments.</li><li>Experience with analytical or distributed data platforms such as StarRocks, ClickHouse, Apache Doris, Druid, Pinot, or similar OLAP systems is highly desirable.</li><li>Hands-on experience operating stateful workloads in Kubernetes-based environments.</li><li>Good understanding of high availability, replication, backup and recovery, disaster recovery, capacity planning, and performance tuning concepts.</li><li>Familiarity with distributed systems concepts including sharding, replication, partitioning, consistency, compaction, backpressure, consumer lag, and query optimization.</li><li>Experience with at least one major cloud platform (AWS, GCP, or OCI).</li><li>Experience automating provisioning, deployment, configuration, monitoring, and lifecycle management using tools such as Terraform, Helm, Ansible, GitOps, or similar automation frameworks.</li><li>Strong scripting or programming skills in Python, Bash, Go, or similar.</li><li>Experience with observability platforms such as LTGM, Prometheus/Grafana, ELK/OpenSearch, Datadog, or equivalent.</li><li>Strong troubleshooting, problem-solving, and debugging skills across distributed systems.</li><li>Excellent communication, collaboration, and documentation skills.</li><li>Demonstrated curiosity, ownership mindset, adaptability, and ability to guide product engineering teams.</li><li>Preferred Qualifications Experience designing, operating, or optimizing large-scale distributed database, messaging, search, or analytics platforms.</li><li>Experience operating or optimizing analytical databases and OLAP systems such as StarRocks, ClickHouse, Apache Doris, Druid, or Pinot.</li><li>Experience with streaming and real-time data platforms leveraging technologies such as Kafka, Flink, Spark, CDC, or similar ecosystems.</li><li>Exposure to Analytics, Data Engineering, AI/ML platforms, LLM-based applications, or AI infrastructure projects.</li><li>Experience using AI-assisted tooling or agents to improve operations, troubleshooting, documentation, or developer self-service.</li><li>Familiarity with modern data architectures and open table formats such as Apache Iceberg, Delta Lake, or Apache Hudi is a strong plus.</li><li>Experience with GitOps practices, CI/CD pipelines, and modern platform engineering methodologies.</li><li>Relevant certifications in Cloud Platforms, Kubernetes, Database Technologies, or Data Engineering are a plus.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><strong>About Mozn</strong></b></p><br><p><span>MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.</span><br><span>We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence. Our culture is built on the relentless pursuit of excellence and meaningful impact.</span><br><span>If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.</span><br></p><br><p><b><strong>About the role</strong></b></p><br><p><span>We are looking for a highly motivated Cloud Platform Engineer III to join our Cloud Engineering team. The ideal candidate is passionate about data reliability, performance, and scalable backing services.</span></p><br><p><span>This role focuses on the reliability, performance, operation, automation, and continuous improvement of critical backing services such as MySQL, PostgreSQL, MongoDB, Elasticsearch/OpenSearch, Kafka, analytical databases (e.g., StarRocks, ClickHouse), and other database and messaging technologies across cloud-native and hybrid environments.</span></p><br><p><span>This is not a traditional DBA role. The ideal candidate understands distributed systems, Kubernetes, cloud platforms, automation, IaC, observability, and AI-assisted workflows, and can help product engineering teams use backing services safely and effectively.</span></p><br><p><b><strong>What you'll do</strong></b></p><br><p><b><strong>Data Reliability &amp; Backing Services Operations</strong></b></p><br><ul><li><span>Own reliability, performance, scalability, and operational health of MySQL, PostgreSQL, MongoDB, Elasticsearch/OpenSearch, Kafka, StarRocks, ClickHouse, and similar platforms.</span></li></ul><ul><li><span>Define best practices for how product engineering teams use transactional, document, search, messaging, and analytical platforms.</span></li></ul><ul><li><span>Design and maintain highly available, scalable, and resilient platform services, including replication, backup, recovery, failover, and disaster recovery capabilities.</span></li></ul><ul><li><span>Perform capacity planning, performance tuning, workload reviews, upgrades, patching, and lifecycle management for platform services.</span></li></ul><ul><li><span>Identify and resolve risks such as slow queries, hot partitions, consumer lag, replication lag, index growth, retention issues, and storage saturation.</span></li></ul><ul><li><span>Troubleshoot and resolve complex production issues related to databases, messaging systems, search platforms, and distributed data platforms.</span></li></ul><p><b><strong>Kubernetes &amp; Cloud Platform Engineering</strong></b></p><br><ul><li><span>Hands-on experience deploying, operating, and troubleshooting stateful workloads in Kubernetes-based environments.</span></li></ul><ul><li><span>Strong understanding of Kubernetes fundamentals, including networking, storage, workload lifecycle management, scalability, and reliability concepts.</span></li></ul><ul><li><span>Enable and support Kubernetes-based deployments of database, messaging, search, and analytical platforms using cloud-native patterns and operational best practices.</span></li></ul><p><b><strong>Automation &amp; Platform Enablement</strong></b></p><br><ul><li><span>Use automation, Infrastructure as Code, GitOps, and CI/CD to make backing services repeatable, reliable, and easier to operate.</span></li></ul><ul><li><span>Contribute to self-service platform capabilities, guardrails, dashboards, alerts, runbooks, and production readiness checks.</span></li></ul><ul><li><span>Use AI-assisted workflows where appropriate for incident triage, root cause analysis, query analysis, capacity forecasting, documentation, and developer support.</span></li></ul><ul><li><span>Collaborate with Product Engineering, SRE, Security, Data Engineering, and Cloud Platform teams to improve reliability, performance, availability, and security posture.</span></li></ul><p><b><strong>Qualifications</strong></b></p><br><ul><li><span>4-7 years of experience in Platform Engineering, SRE, Database Reliability Engineering, Data Platform Engineering, DevOps, or related roles.</span></li></ul><ul><li><span>Strong hands-on experience with MySQL, PostgreSQL, Kafka, and at least one of MongoDB or Elasticsearch/OpenSearch in production environments.</span></li></ul><ul><li><span>Experience with analytical or distributed data platforms such as StarRocks, ClickHouse, Apache Doris, Druid, Pinot, or similar OLAP systems is highly desirable.</span></li></ul><ul><li><span>Hands-on experience operating stateful workloads in Kubernetes-based environments.</span></li></ul><ul><li><span>Good understanding of high availability, replication, backup and recovery, disaster recovery, capacity planning, and performance tuning concepts.</span></li></ul><ul><li><span>Familiarity with distributed systems concepts including sharding, replication, partitioning, consistency, compaction, backpressure, consumer lag, and query optimization.</span></li></ul><ul><li><span>Experience with at least one major cloud platform (AWS, GCP, or OCI).</span></li></ul><ul><li><span>Experience automating provisioning, deployment, configuration, monitoring, and lifecycle management using tools such as Terraform, Helm, Ansible, GitOps, or similar automation frameworks.</span></li></ul><ul><li><span>Strong scripting or programming skills in Python, Bash, Go, or similar.</span></li></ul><ul><li><span>Experience with observability platforms such as LTGM, Prometheus/Grafana, ELK/OpenSearch, Datadog, or equivalent.</span></li></ul><ul><li><span>Strong troubleshooting, problem-solving, and debugging skills across distributed systems.</span></li></ul><ul><li><span>Excellent communication, collaboration, and documentation skills.</span></li></ul><ul><li><span>Demonstrated curiosity, ownership mindset, adaptability, and ability to guide product engineering teams.</span></li></ul><p><b><strong>Preferred Qualifications</strong></b></p><br><ul><li><span>Experience designing, operating, or optimizing large-scale distributed database, messaging, search, or analytics platforms.</span></li></ul><ul><li><span>Experience operating or optimizing analytical databases and OLAP systems such as StarRocks, ClickHouse, Apache Doris, Druid, or Pinot.</span></li></ul><ul><li><span>Experience with streaming and real-time data platforms leveraging technologies such as Kafka, Flink, Spark, CDC, or similar ecosystems.</span></li></ul><ul><li><span>Exposure to Analytics, Data Engineering, AI/ML platforms, LLM-based applications, or AI infrastructure projects.</span></li></ul><ul><li><span>Experience using AI-assisted tooling or agents to improve operations, troubleshooting, documentation, or developer self-service.</span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mission <br><p><b>JOB PURPOSE:&nbsp;</b></p><br><br><p>The Control &amp; Protection Supervisor is responsible for ensuring the day-to-day management of fraud controllers, who issue fines, and X-ray agents, who monitor security devices. The role is responsible for applying and monitoring daily strategic revenue protection activities across the territory.&nbsp;</p><br><br> Profile <br><p><b>RESPONSIBILITIES/DUTIES&nbsp;</b></p><br><br><p><b>Operations &amp; Anti-Fraud Management</b></p><br><br><p>•Ensure controllers maintain and consistently apply anti-fraud procedures and policies across trains and stations to secure RDMC benefits throughout the territory.&nbsp;</p><br><br><p>•Support the Control &amp; Security Manager in identifying, assessing, and resolving potential security hazards or breaches.&nbsp;</p><br><br><p>•Ensure proper response to emergencies within the assigned territory.&nbsp;</p><br><br><p>•Ensure presence at key stations during peak hours to effectively manage operations.&nbsp;</p><br><br><p>•Support management in strategic pricing and fare adjustment decisions.&nbsp;</p><br><br><p>•Carry out ticket inspection activities on trains and in stations using Portable Checking and Vending Machines capable of reading, analyzing, and determining ticket validity.&nbsp;</p><br><br><p>•Issue penalty fares to passengers traveling without a valid ticket, attempting to evade the correct fare, or violating applicable by-laws.&nbsp;</p><br><br><p>•Interact with transportation police on RDMC-related security matters.</p><br><br><p><b>Team Leadership &amp; Management</b></p><br><br><p>•Manage and oversee the controllers’ team, including scheduling, performance monitoring, performance evaluations, and issue resolution.&nbsp;</p><br><br><p>•Lead and supervise the X-ray machine officers’ team to ensure efficient operations.&nbsp;</p><br><br><p>•Ensure all duties are properly covered, and teams are deployed within their designated zones.&nbsp;</p><br><br><p>•Monitor service delivery to achieve committed performance targets.&nbsp;</p><br><br><p>•Conduct sign-on and operational briefings for all teams and ensure compliance with uniform requirements.&nbsp;</p><br><br><p>•Ensure all staff under this unit are adequately trained in their roles and provide additional guidance where required.&nbsp;</p><br><br><p>•Carry out upskilling and refresher training on all applicable rules, procedures, and revenue protection practices.&nbsp;</p><br><br><p>•Be a key instructor in revenue protection training activities as required.&nbsp;</p><br><br><p>•Develop the CMS of fraud controllers.&nbsp;</p><br><br><p>•Ensure all Fraud Controllers are competent in performing their duties.</p><br><br><p><b>Performance Monitoring &amp; Operational Improvement</b></p><br><br><p>•Check and analyze departmental data, logbooks, and reports, and suggest operational improvements where required.&nbsp;</p><br><br><p>•Monitor daily operational performance and identify areas requiring improvement across control and protection activities.&nbsp;</p><br><br><p>•Support the implementation of operational improvement plans and corrective actions when required.&nbsp;</p><br><br><p>•Coordinate with relevant departments to ensure smooth execution of revenue protection and security activities.</p><br><br><p><b>Safety &amp; Compliance</b></p><br><br><p>•Apply SOP instructions consistently across the territory.&nbsp;</p><br><br><p>•Prioritize the safety of passengers affected by daily operations.&nbsp;</p><br><br><p>•Maintain appropriate uniform and professional appearance in accordance with customer service policy.&nbsp;</p><br><br><p>•Be a point of contact for all revenue protection enquiries.</p><br><br><p><b>Customer Service &amp; Stakeholder Interaction</b></p><br><br><p>•Respond to customer requests and complaints professionally and courteously when required.&nbsp;</p><br><br><p>•Implement management instructions accurately and professionally.&nbsp;</p><br><br><p><b>Reporting &amp; Administrative Duties</b></p><br><br><p>•Provide regular performance and operational reports to the Control &amp; Security Manager.&nbsp;</p><br><br><p>•Achieve additional tasks assigned by the Control &amp; Security Manager.</p><br><br><p><b>Safety Responsibilities</b></p><br><br><p>•Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</p><br><br><p>•Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</p><br><br><p>•Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility.</p><br><br><p>•All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</p><br><br><p><b>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><br><br><p><b>QUALIFICATIONS:</b></p><br><br><p>•Bachelor’s degree in commerce, Accounting, Finance, or related field.</p><br><br><p>•Proficiency in English and Arabic (written and spoken).&nbsp;</p><br><br><p><b>KNOWLEDGE:</b></p><br><br><p>•Knowledge of operational control, and customer service practices.&nbsp;</p><br><br><p>•Understanding of safety procedures, operational compliance requirements, and incident handling.&nbsp;</p><br><br><p>•Strong analytical, reporting, and problem-solving skills.&nbsp;</p><br><br><p><b>EXPERIENCE:</b></p><br><br><p>•5–7 years of professional experience in customer service industries, transport operations, or security operations.&nbsp;</p><br><br><p>•Demonstrated experience in managing and supervising operational teams.&nbsp;</p><br><br><p>•Experience in handling operational incidents and customer-related issues is preferred.</p><br><br><p><b>DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><br><br><p>•Operational Accountability: Ensures consistent enforcement of operational and anti-fraud procedures across all assigned areas.&nbsp;</p><br><br><p>•Team Leadership: Leads operational teams effectively through guidance, coaching, and performance oversight.&nbsp;</p><br><br><p>•Safety Commitment: Promotes a strong safety culture and ensures compliance with operational safety standards.&nbsp;</p><br><br><p>•Customer Focus: Handles passengers and stakeholders professionally while maintaining service quality standards.&nbsp;</p><br><br><p>•Attention to Detail: Monitors operational activities accurately and identifies areas requiring corrective action or improvement.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Responsibilities</p><br><p>Credit Assessment and Risk Management:</p><br><p>· Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups.</p><br><p>· Review and approve credit applications, ensuring they meet the hotel’s credit policy.</p><br><p>· Analyze customer financial history and determine appropriate credit limits for each account.</p><br><p>· Regularly monitor and assess accounts to identify and mitigate potential credit risks.</p><br><p>Accounts Receivable Management:</p><br><p>· Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time.</p><br><p>· Follow up on outstanding accounts and overdue payments to ensure timely resolution.</p><br><p>· Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt.</p><br><p>· Ensure that all payments are posted correctly and accurately in the hotel’s financial systems.</p><br><p>Credit Policy Enforcement:</p><br><p>· Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders.</p><br><p>· Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected.</p><br><p>· Approve or decline requests for extended credit or credit extensions in line with hotel policy.</p><br><p>Collections and Dispute Resolution:</p><br><p>· Lead and manage the collections process, working with customers to ensure timely and full payment.</p><br><p>· Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies.</p><br><p>· Negotiate payment arrangements with clients who may be facing financial difficulties.</p><br><p>· Work with the legal department or external collections agencies when necessary to recover overdue payments.</p><br><p>Reporting and Financial Analysis:</p><br><p>· Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management.</p><br><p>· Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process.</p><br><p>· Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported.</p><br><p>Team Leadership and Supervision:</p><br><p>· Supervise and train the accounts receivable and credit team to ensure efficient operations.</p><br><p>· Provide guidance on credit management best practices, improving team performance and reducing errors.</p><br><p>· Foster a collaborative and effective working environment within the credit and finance departments.</p><br><p>Internal and External Coordination:</p><br><p>· Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing.</p><br><p>· Work closely with the finance department to ensure proper cash flow management and adherence to budgets.</p><br><p>· Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues.</p><br><p>Compliance and Documentation:</p><br><p>· Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management.</p><br><p>· Maintain accurate records of all credit agreements, transactions, and payment history.</p><br><p>· Ensure proper filing and documentation of all credit-related documents for auditing purposes.</p><br><p>Additional Responsibilities:</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><p>People &amp; Culture</p><br><p>Employee Relations</p><br><p>· Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</p><br><p>· Work alongside with the People &amp; Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</p><br><p>Recruitment</p><br><p>· Hire new Heartists in conjunction with the People &amp; Culture Leader through INES.</p><br><p>· Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><br><p>Employee Engagement and Communications</p><br><p>· Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People &amp; Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</p><br><p>· Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture.</p><br><p>· Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People &amp; Culture leader as well as Hotel Manager/General Manager.</p><br><p>Learning &amp; Talent Development &amp; Performance Management</p><br><p>· Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</p><br><p>· Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</p><br><p>· Ensure Departments have adequate Departmental trainers, and these are well utilised.</p><br><p>· For all supervisory positions have a transparent development programme in place in conjunction with the Talent &amp; Culture leader as well as Learning &amp; Development.</p><br><p>· Development of direct reports to give them ongoing feedback and development.</p><br><p>· Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</p><br><p>· Performs additional duties as directed by supervisors.</p><br><p>· Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</p><br><p>· Is fully conversant with all health and safety, fire and emergency procedures.</p><br><p>· Maintains a high standard of personal hygiene, dress, uniform, and body language.</p><br><p>· Is polite and professional in any situation where the image or regulation of the hotel is represented.</p><br><p>· Attends meetings and training as required by supervisors.</p><br><p>· Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law.</p><br><p>· Interacts with guests actively soliciting feedback.</p><br><p>Finance</p><br><p>· The activities and contribution of the role will impact the performance of the hotel.</p><br><p>· Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</p><br><p>· Exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</p><br><p>· Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</p><br><p>· Demonstrate full awareness of departmental budget/P&amp;L and work towards achieving it by minimizing expenses and maximizing room revenue.</p><br><p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p><br><br>Qualifications<br><br><p>Abilities/Key Competencies/Skills</p><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><br><p>Leading Myself</p><br><p>· Positive Orientation</p><br><p>· Operational Decision Making</p><br><p>· Self-Development &amp; Management</p><br><p>Leading Others</p><br><p>· Developing an Empowered Team</p><br><p>· Leading an Engaged and Diverse Team</p><br><p>· Communication</p><br><p>Leading the Business</p><br><p>· Advocating Guest Passion</p><br><p>· Business Planning and Analysis</p><br><p>· Business Improvement and Change</p><br><p>Experience/Certificates/Education</p><br><p>· Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry.</p><br><p>· Education: A degree in Finance, Accounting, Business Administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus.</p><br><p>· Skills &amp; Attributes:</p><br><p>o Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms).</p><br><p>o Strong Microsoft Excel skills for data analysis, reporting, and financial tracking.</p><br><p>o Strong ability to analyze financial data, assess credit risks, and make informed decisions.</p><br><p>o Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes.</p><br><p>o Ability to manage financial records and ensure accuracy in all credit-related activities.</p><br><p>o Ability to resolve issues related to billing, collections, and disputes effectively.</p><br><p>o Experience in supervising and guiding a team to meet departmental objectives.</p><br><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Responsibilities<br><br>Job Description<br><br>Credit Assessment and Risk Management:<br><br> Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups. Review and approve credit applications, ensuring they meet the hotel’s credit policy. Analyze customer financial history and determine appropriate credit limits for each account. Regularly monitor and assess accounts to identify and mitigate potential credit risks. <br><br>Accounts Receivable Management:<br><br> Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time. Follow up on outstanding accounts and overdue payments to ensure timely resolution. Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt. Ensure that all payments are posted correctly and accurately in the hotel’s financial systems. <br><br>Credit Policy Enforcement:<br><br> Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders. Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected. Approve or decline requests for extended credit or credit extensions in line with hotel policy. <br><br>Collections and Dispute Resolution:<br><br> Lead and manage the collections process, working with customers to ensure timely and full payment. Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies. Negotiate payment arrangements with clients who may be facing financial difficulties. Work with the legal department or external collections agencies when necessary to recover overdue payments. <br><br>Reporting and Financial Analysis:<br><br> Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management. Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process. Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported. <br><br>Team Leadership and Supervision:<br><br> Supervise and train the accounts receivable and credit team to ensure efficient operations. Provide guidance on credit management best practices, improving team performance and reducing errors. Foster a collaborative and effective working environment within the credit and finance departments. <br><br>Internal and External Coordination:<br><br> Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing. Work closely with the finance department to ensure proper cash flow management and adherence to budgets. Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues. <br><br>Compliance and Documentation:<br><br> Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management. Maintain accurate records of all credit agreements, transactions, and payment history. Ensure proper filing and documentation of all credit-related documents for auditing purposes. <br><br>Additional Responsibilities:<br><br> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. <br><br>People & Culture<br><br>Employee Relations<br><br> Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. <br><br>Recruitment<br><br> Hire new Heartists in conjunction with the People & Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. <br><br>Employee Engagement and Communications<br><br> Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager. <br><br>Learning & Talent Development & Performance Management<br><br> Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or regulation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law. Interacts with guests actively soliciting feedback. <br><br>Finance<br><br> The activities and contribution of the role will impact the performance of the hotel. Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate. Exercise sound judgment and integrity at all times to ensure confidentiality of protected information. Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings. Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue. <br><br>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.<br><br>Qualifications<br><br>Abilities/Key Competencies/Skills<br><br>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.<br><br>Leading Myself<br><br> Positive Orientation Operational Decision Making Self-Development & Management<br><br>Leading Others<br><br> Developing an Empowered Team Leading an Engaged and Diverse Team Communication<br><br>Leading the Business<br><br> Advocating Guest Passion Business Planning and Analysis Business Improvement and Change<br><br>Experience/Certificates/Education<br><br> Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry. Education: A degree in Finance, Accounting, Business Administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus. Skills & Attributes:Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms). Strong Microsoft Excel skills for data analysis, reporting, and financial tracking. Strong ability to analyze financial data, assess credit risks, and make informed decisions. Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes. Ability to manage financial records and ensure accuracy in all credit-related activities. Ability to resolve issues related to billing, collections, and disputes effectively. Experience in supervising and guiding a team to meet departmental objectives. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Responsibilities<br><br>Job Description<br><br>Credit Assessment and Risk Management:<br><br> Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups. Review and approve credit applications, ensuring they meet the hotel’s credit policy. Analyze customer financial history and determine appropriate credit limits for each account. Regularly monitor and assess accounts to identify and mitigate potential credit risks. <br><br>Accounts Receivable Management:<br><br> Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time. Follow up on outstanding accounts and overdue payments to ensure timely resolution. Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt. Ensure that all payments are posted correctly and accurately in the hotel’s financial systems. <br><br>Credit Policy Enforcement:<br><br> Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders. Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected. Approve or decline requests for extended credit or credit extensions in line with hotel policy. <br><br>Collections and Dispute Resolution:<br><br> Lead and manage the collections process, working with customers to ensure timely and full payment. Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies. Negotiate payment arrangements with clients who may be facing financial difficulties. Work with the legal department or external collections agencies when necessary to recover overdue payments. <br><br>Reporting and Financial Analysis:<br><br> Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management. Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process. Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported. <br><br>Team Leadership and Supervision:<br><br> Supervise and train the accounts receivable and credit team to ensure efficient operations. Provide guidance on credit management best practices, improving team performance and reducing errors. Foster a collaborative and effective working environment within the credit and finance departments. <br><br>Internal and External Coordination:<br><br> Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing. Work closely with the finance department to ensure proper cash flow management and adherence to budgets. Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues. <br><br>Compliance and Documentation:<br><br> Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management. Maintain accurate records of all credit agreements, transactions, and payment history. Ensure proper filing and documentation of all credit-related documents for auditing purposes. <br><br>Additional Responsibilities:<br><br> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. <br><br>People & Culture<br><br>Employee Relations<br><br> Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. <br><br>Recruitment<br><br> Hire new Heartists in conjunction with the People & Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. <br><br>Employee Engagement and Communications<br><br> Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager. <br><br>Learning & Talent Development & Performance Management<br><br> Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or regulation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law. Interacts with guests actively soliciting feedback. <br><br>Finance<br><br> The activities and contribution of the role will impact the performance of the hotel. Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate. Exercise sound judgment and integrity at all times to ensure confidentiality of protected information. Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings. Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue. <br><br>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.<br><br>Qualifications<br><br>Abilities/Key Competencies/Skills<br><br>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.<br><br>Leading Myself<br><br> Positive Orientation Operational Decision Making Self-Development & Management<br><br>Leading Others<br><br> Developing an Empowered Team Leading an Engaged and Diverse Team Communication<br><br>Leading the Business<br><br> Advocating Guest Passion Business Planning and Analysis Business Improvement and Change<br><br>Experience/Certificates/Education<br><br> Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry. Education: A degree in Finance, Accounting, Business Administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus. Skills & Attributes:Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms). Strong Microsoft Excel skills for data analysis, reporting, and financial tracking. Strong ability to analyze financial data, assess credit risks, and make informed decisions. Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes. Ability to manage financial records and ensure accuracy in all credit-related activities. Ability to resolve issues related to billing, collections, and disputes effectively. Experience in supervising and guiding a team to meet departmental objectives. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<p><h4>Job summary</h4> <p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p> <p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p> <p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li> <li>OR</li> <li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li> </ul> <h4>Core work activities</h4> <h4>Managing butler services</h4> <ul> <li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li> <li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.</li> <li>Manages VIP guests’ schedules as appropriate to support potential needs.</li> <li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li> <li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li> <li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li> <li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li> <li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li> <li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li> <li>Continuously strives with the team to provide the bespoke and uncompromising services.</li> <li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li> </ul> <h4>Supporting management of front desk team</h4> <ul> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Encourages and builds mutual trust, respect, and cooperation among team members.</li> <li>Serving as a role model to demonstrate appropriate behaviors.</li> <li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li> </ul> <h4>Guest relations</h4> <ul> <li>Sets the standard and tone for how Butler team members drive guest relations.</li> <li>Coaches team members to recognize and build rapport with guests.</li> <li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li> <li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li> <li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li> <li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li> <li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li> <li>Assists other employees to verify proper coverage and prompt guest service.</li> </ul> <h4>Managing departmental costs</h4> <ul> <li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li> <li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li> <li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li> <li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li> <li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li> <li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li> <li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li> <li>Verifies recognition of employees is taking place across areas of responsibility.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p> <p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p> <p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li> <li>OR</li> <li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li> </ul> <h4>Core work activities</h4> <h4>Managing butler services</h4> <ul> <li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li> <li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.</li> <li>Manages VIP guests’ schedules as appropriate to support potential needs.</li> <li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li> <li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li> <li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li> <li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li> <li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li> <li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li> <li>Continuously strives with the team to provide the bespoke and uncompromising services.</li> <li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li> </ul> <h4>Supporting management of front desk team</h4> <ul> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Encourages and building mutual trust, respect, and cooperation among team members.</li> <li>Serving as a role model to demonstrate appropriate behaviors.</li> <li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li> </ul> <h4>Guest relations</h4> <ul> <li>Sets the standard and tone for how Butler team members drive guest relations.</li> <li>Coaches team members to recognize and build rapport with guests.</li> <li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li> <li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li> <li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li> <li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li> <li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific processes (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li> <li>Assists other employees to verify proper coverage and prompt guest service.</li> </ul> <h4>Managing departmental costs</h4> <ul> <li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li> <li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li> <li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li> <li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li> <li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li> <li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li> <li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li> <li>Verifies recognition of employees is taking place across areas of responsibility.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an experienced Senior Mobile Engineer with deep native Android expertise to build high-quality, scalable, and secure applications. You will play a key role in designing application architecture, implementing new features, improving performance, and mentoring engineers, while collaborating closely with product, design, backend, QA, and iOS teams. The ideal candidate has strong expertise in native Android development and modern Kotlin-based architecture, and is comfortable working in a fast-paced, product-focused environment with a strong sense of ownership. Responsibilities Design, develop, and maintain high-quality native Android applications. Build scalable and maintainable solutions using modern Android architecture. Lead technical design discussions and contribute to system architecture decisions. Collaborate with Product, Design, Backend, QA, and iOS teams. Write clean, testable, and reusable code following best engineering practices. Optimize application performance, memory usage, startup time, and battery consumption. Ensure application stability through unit testing, UI testing, and code reviews. Integrate RESTful APIs and collaborate with backend teams on API design. Mentor junior developers and promote engineering excellence. Participate in Agile development processes and continuous delivery practices. Drive technical improvements and help establish engineering standards. Programming Languages Strong proficiency in Kotlin. Good knowledge of Java. Familiarity with Swift / SwiftUI and native iOS development concepts. Android Development Strong experience with native Android development. Deep understanding of the Android SDK and Jetpack libraries. Excellent knowledge of the Android application lifecycle and platform internals. Strong understanding of Android components: Activities, Fragments, Services, Broadcast Receivers, and Content Providers. Modern Android Development Jetpack Compose, Coroutines, and Kotlin Flow. WorkManager, Navigation Component, and ViewModel. Dependency Injection (Hilt / Dagger preferred). Architecture Strong understanding of MVVM, MVI, and Clean Architecture. Modular architecture, SOLID principles, and separation of concerns. System Design Experience designing scalable mobile architectures. Ability to make architectural decisions and evaluate trade-offs. Understanding of application modularization and feature separation. Networking REST APIs, JSON serialization, and backend integration. Error handling, authentication flows, and network caching. Performance Strong understanding of UI rendering performance and memory management. Threading and concurrency, startup optimization, and battery optimization. ANR prevention, plus performance profiling and debugging. Concurrency Kotlin Coroutines, Flow, and Dispatchers. Structured concurrency, threading models, and background processing. Testing Unit testing, UI testing, and integration testing. Test-Driven Development (TDD) and mocking frameworks. Development Practices Git, pull request workflows, and code reviews. CI-friendly development practices and Agile / Scrum methodologies. Soft Skills Strong ownership mentality and an execution-focused mindset. Excellent communication skills and the ability to work independently. Comfortable in fast-moving, startup-like environments. Strong problem-solving and analytical skills. Nice to Have Native iOS development experience using Swift / SwiftUI. Experience building FinTech or financial applications. Experience with offline-first applications. Local persistence technologies such as Room, SQLite, and DataStore. Experience with CI/CD pipelines. Experience with analytics platforms (Firebase Analytics, Mixpanel, CleverTap, etc.). Experience with A/B testing, experimentation frameworks, and feature flags. Experience implementing mobile security best practices, including: Encrypted local storage. SSL certificate pinning. Secure authentication and authorization flows. Secure handling of sensitive user data. Android Keystore usage. Preferred Experience 5+ years of professional Android development experience. Experience delivering production applications at scale. Experience mentoring engineers and conducting code reviews. Experience working with cross-functional teams in Agile environments. Proven ability to own features from design through production release. What We're Looking For A successful candidate is someone who: Writes clean, maintainable, and scalable Kotlin code. Understands mobile architecture beyond implementation details. Thinks about performance, security, maintainability, and user experience from the beginning. Takes ownership of features end-to-end. Enjoys solving complex engineering challenges. Continuously learns and adopts modern Android development practices. Collaborates effectively with engineers, designers, and product stakeholders to deliver high-quality mobile experiences. Location &amp; Work Model This is an on-site role based in Cairo, Egypt . Our team works primarily from the office to stay closely aligned in a fast-moving product environment, with up to 13 work-from-home days per quarter (roughly one day per week). Please apply only if you are able to work on-site in Cairo on this basis.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Strong proficiency in Kotlin. Good knowledge of Java. Familiarity with Swift / SwiftUI and native iOS development concepts. Strong experience with native Android development. Deep understanding of the Android SDK and Jetpack libraries. Excellent knowledge of the Android application lifecycle and platform internals. Strong understanding of Android components: Activities, Fragments, Services, Broadcast Receivers, and Content Providers. Jetpack Compose, Coroutines, and Kotlin Flow. WorkManager, Navigation Component, and ViewModel. Dependency Injection (Hilt / Dagger preferred). Strong understanding of MVVM, MVI, and Clean Architecture. Modular architecture, SOLID principles, and separation of concerns. Experience designing scalable mobile architectures. Ability to make architectural decisions and evaluate trade-offs. Understanding of application modularization and feature separation. REST APIs, JSON serialization, and backend integration. Error handling, authentication flows, and network caching. Strong understanding of UI rendering performance and memory management. Threading and concurrency, startup optimization, and battery optimization. ANR prevention, plus performance profiling and debugging. Kotlin Coroutines, Flow, and Dispatchers. Structured concurrency, threading models, and background processing. Unit testing, UI testing, and integration testing. Test-Driven Development (TDD) and mocking frameworks. Git, pull request workflows, and code reviews. CI-friendly development practices and Agile / Scrum methodologies. Strong ownership mentality and an execution-focused mindset. Excellent communication skills and the ability to work independently. Comfortable in fast-moving, startup-like environments. Strong problem-solving and analytical skills.</p><p>Nice to Have</p><ul><li>Native iOS development experience using Swift / SwiftUI.</li><li>Experience building FinTech or financial applications.</li><li>Experience with offline-first applications.</li><li>Local persistence technologies such as Room, SQLite, and DataStore.</li><li>Experience with CI/CD pipelines.</li><li>Experience with analytics platforms (Firebase Analytics, Mixpanel, CleverTap, etc.).</li><li>Experience with A/B testing, experimentation frameworks, and feature flags.</li><li>Experience implementing mobile security best practices, including: Encrypted local storage. SSL certificate pinning. Secure authentication and authorization flows. Secure handling of sensitive user data. Android Keystore usage.</li></ul><p>Preferred Experience</p><ul><li>5+ years of professional Android development experience.</li><li>Experience delivering production applications at scale.</li><li>Experience mentoring engineers and conducting code reviews.</li><li>Experience working with cross-functional teams in Agile environments.</li><li>Proven ability to own features from design through production release.</li></ul><p>What We're Looking For</p><p>A successful candidate is someone who:</p><ul><li>Writes clean, maintainable, and scalable Kotlin code.</li><li>Understands mobile architecture beyond implementation details.</li><li>Thinks about performance, security, maintainability, and user experience from the beginning.</li><li>Takes ownership of features end-to-end.</li><li>Enjoys solving complex engineering challenges.</li><li>Continuously learns and adopts modern Android development practices.</li><li>Collaborates effectively with engineers, designers, and product stakeholders to deliver high-quality mobile experiences.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Company: AllCare.<br>ai | Healthcare Concierge (Care Partner) | Remote (Egypt-based) The Mission AllCare.<br>ai is an AI-powered healthcare delivery platform that acts as the easy button for Assisted Living operators.<br> We combine advanced artificial intelligence with compassionate onsite care to eliminate the logistical chaos of senior living healthcare.<br> Instead of operators coordinating appointments, transport, and vendors, our technology and field teams bring the entire clinic directly to the resident's doorstep.<br> We don't just coordinate care — we deliver care.<br> The Growth We are in a phase of exponential expansion driven by urgent market demand.<br> Today, we support care delivery for over 5,000 residents across California, and we have been doubling our resident base every three months.<br> We're building a remote Healthcare Concierge team in Egypt to serve as the relationship backbone of our business as we scale.<br> The Opportunity This role is for a pharmacist who believes customer service is a craft — not a call queue.<br> Internally, Healthcare Concierges at AllCare are called Care Partners — the single point of contact for every facility, resident, and family we serve.<br> You'll be assigned a portfolio of Assisted Living facilities in California and become their Care Partner: the one person they call when something matters, and the one person they hear from when we're getting ahead of a problem they didn't know they had yet.<br> Every facility in AllCare's network gets a Primary and Secondary Care Partner.<br> You'll be one or the other.<br> Administrators, nurses, and families will know your name.<br> You'll know their residents by name.<br> Your pharmacy background is core to this role — medication reconciliation, pharmacy coordination, and clinical judgment on drug-related questions run through your hands every day.<br> This is not an inbound call center role.<br> AI handles the first layer of inbound requests.<br> Your day is built around outbound work — callbacks, follow-through, proactive check-ins, coordinating across AllCare's clinical, routing, and clinic teams to make sure nothing drops.<br> You are the reason a facility trusts AllCare.<br> The Standard We Hold Care Partners are judged on one question: did the customer feel cared for?<br> A few principles define how the team shows up: Every facility has a name on it.<br> You are assigned as Primary or Secondary from day one.<br> There's no shared queue, no "someone will pick this up.<br>" Accountability is personal.<br> The Primary owns it, always.<br> If the Secondary can't close a task, it falls back to the Primary.<br> Ownership doesn't diffuse across a team — it lives with you.<br> Know your residents by name.<br> Scale doesn't erase intimacy.<br> A facility calling you should feel like they're calling someone who already knows their building.<br> Don't pass the monkey.<br> Whoever picks up a problem owns it until it's closed.<br> What This Looks Like Day-to-Day Own a portfolio of facilities.<br> Serve as the named Primary or Secondary Care Partner for a set of California-based Assisted Living communities.<br> Run the outbound workflow.<br> Work through a daily queue of callbacks, follow-ups, confirmations, and proactive outreach tagged to your facilities.<br> Medication reconciliation (AI-assisted).<br> Review and reconcile medication records alongside AI tooling.<br> Apply your pharmacy training to flag drug interactions, dosage concerns, and discrepancies to clinical teams.<br> Census updates.<br> Keep facility census data accurate and current across AllCare's systems.<br> Schedule confirmation with facilities.<br> Confirm provider schedules (Primary Care, Psych, Podiatry, Diagnostics) directly with facility contacts.<br> Outbound pharmacy communication.<br> Handle patient documents, delivery coordination, and cycle updates with pharmacy partners on behalf of facilities.<br> Your pharmacy fluency is the edge here.<br> Facility and family outreach.<br> Follow up on tasks created by the AI Concierge, resolve open issues, and check in proactively with your administrators.<br> Coordinate across AllCare.<br> Work with Routing, Clinic, and the Launch Lead team to make sure every request lands somewhere and closes on time.<br> Escalate with judgment.<br> Know when to resolve, when to loop in your Lead, and when to pull in the Director.<br> Who This Is For Pharmacists who love patient-facing work.<br> You didn't become a pharmacist to count pills.<br> You want to use your clinical training in a role where it shows up every day in conversations with real patients, families, and care teams.<br> Customer-first operators.<br> You believe a single phone call can make or break a relationship, and you take that seriously on every call.<br> Strong communicators.<br> Your written and spoken English is polished and warm.<br> Administrators and families should hang up the phone with you feeling better than when they called.<br> Process-minded.<br> You follow playbooks, log details accurately, and don't drop tasks — ever.<br> Accountable.<br> You don't pass the monkey.<br> If it's yours, it's yours until it's closed.<br> Night owls on a US schedule.<br> You're genuinely okay with working US Pacific hours from Egypt, and living on a US work calendar — including US holidays and US business days.<br> On US time, fully.<br> Your work calendar runs on the US Pacific week.<br> You'll take time off when your facilities take time off — Thanksgiving, Christmas, Memorial Day, Labor Day, and the rest.<br> This isn't a perk we bolted on; it's how the job works.<br> Base salary: $600 USD/month, plus monthly performance bonus tied to SLA adherence, customer satisfaction, and task resolution metrics.<br> We are currently hiring for the following shifts: Day (9AM–5PM PST / 7PM–3AM Egypt) Evening (5PM–1AM PST / 3AM–11AM Egypt) Overnight (1AM–9AM PST / 11AM–7PM Egypt) US holiday calendar — you're off when your facilities are off (Thanksgiving, Christmas, Memorial Day, Labor Day, and more).<br> Health benefits and paid time off.<br> B.Pharm or PharmD degree from an accredited Egyptian university.<br> 2+ year of experience in community pharmacy, clinical pharmacy, pharmaceutical customer service, or US-facing healthcare BPO.<br> New graduates with strong English and customer orientation will be considered.<br> Fluent written and spoken English.<br> Neutral accent preferred; clarity and warmth required.<br> Willingness and ability to work US Pacific Time hours US holiday calendar.<br> This team observes US federal holidays, not Egyptian holidays.<br> You'll work on Egyptian public holidays when they don't overlap with US ones, and you'll be off when the US is off (Thanksgiving, Christmas Eve/Day, New Year's Day, 4th of July, Memorial Day, Labor Day, and similar).<br> Strong comfort with modern tools — CRM, task management, communication platforms — and an AI-forward mindset.<br> Care Partners work alongside AI daily.<br> Detail-oriented, process-disciplined, and calm under pressure.<br> Stable home internet, quiet workspace, and a dedicated laptop setup suitable for remote voice work.<br> Based in Egypt with valid work authorization.<br> Nice to Have Prior experience serving US clients (healthcare BPO, medical tourism, telehealth).<br> Familiarity with US pharmacy workflows, US drug brand names, and US insurance basics.<br> Experience in a Primary/Secondary account coverage model or named-account service model.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Company: AllCare.<br>ai | Healthcare Concierge (Care Partner) | Remote (Egypt-based) The Mission AllCare.<br>ai is an AI-powered healthcare delivery platform that acts as the easy button for Assisted Living operators.<br> We combine advanced artificial intelligence with compassionate onsite care to eliminate the logistical chaos of senior living healthcare.<br> Instead of operators coordinating appointments, transport, and vendors, our technology and field teams bring the entire clinic directly to the resident's doorstep.<br> We don't just coordinate care — we deliver care.<br> The Growth We are in a phase of exponential expansion driven by urgent market demand.<br> Today, we support care delivery for over 5,000 residents across California, and we have been doubling our resident base every three months.<br> We're building a remote Healthcare Concierge team in Egypt to serve as the relationship backbone of our business as we scale.<br> The Opportunity This role is for a pharmacist who believes customer service is a craft — not a call queue.<br> Internally, Healthcare Concierges at AllCare are called Care Partners — the single point of contact for every facility, resident, and family we serve.<br> You'll be assigned a portfolio of Assisted Living facilities in California and become their Care Partner: the one person they call when something matters, and the one person they hear from when we're getting ahead of a problem they didn't know they had yet.<br> Every facility in AllCare's network gets a Primary and Secondary Care Partner.<br> You'll be one or the other.<br> Administrators, nurses, and families will know your name.<br> You'll know their residents by name.<br> Your pharmacy background is core to this role — medication reconciliation, pharmacy coordination, and clinical judgment on drug-related questions run through your hands every day.<br> This is not an inbound call center role.<br> AI handles the first layer of inbound requests.<br> Your day is built around outbound work — callbacks, follow-through, proactive check-ins, coordinating across AllCare's clinical, routing, and clinic teams to make sure nothing drops.<br> You are the reason a facility trusts AllCare.<br> The Standard We Hold Care Partners are judged on one question: did the customer feel cared for?<br> A few principles define how the team shows up: Every facility has a name on it.<br> You are assigned as Primary or Secondary from day one.<br> There's no shared queue, no "someone will pick this up.<br>" Accountability is personal.<br> The Primary owns it, always.<br> If the Secondary can't close a task, it falls back to the Primary.<br> Ownership doesn't diffuse across a team — it lives with you.<br> Know your residents by name.<br> Scale doesn't erase intimacy.<br> A facility calling you should feel like they're calling someone who already knows their building.<br> Don't pass the monkey.<br> Whoever picks up a problem owns it until it's closed.<br> What This Looks Like Day-to-Day Own a portfolio of facilities.<br> Serve as the named Primary or Secondary Care Partner for a set of California-based Assisted Living communities.<br> Run the outbound workflow.<br> Work through a daily queue of callbacks, follow-ups, confirmations, and proactive outreach tagged to your facilities.<br> Medication reconciliation (AI-assisted).<br> Review and reconcile medication records alongside AI tooling.<br> Apply your pharmacy training to flag drug interactions, dosage concerns, and discrepancies to clinical teams.<br> Census updates.<br> Keep facility census data accurate and current across AllCare's systems.<br> Schedule confirmation with facilities.<br> Confirm provider schedules (Primary Care, Psych, Podiatry, Diagnostics) directly with facility contacts.<br> Outbound pharmacy communication.<br> Handle patient documents, delivery coordination, and cycle updates with pharmacy partners on behalf of facilities.<br> Your pharmacy fluency is the edge here.<br> Facility and family outreach.<br> Follow up on tasks created by the AI Concierge, resolve open issues, and check in proactively with your administrators.<br> Coordinate across AllCare.<br> Work with Routing, Clinic, and the Launch Lead team to make sure every request lands somewhere and closes on time.<br> Escalate with judgment.<br> Know when to resolve, when to loop in your Lead, and when to pull in the Director.<br> Who This Is For Pharmacists who love patient-facing work.<br> You didn't become a pharmacist to count pills.<br> You want to use your clinical training in a role where it shows up every day in conversations with real patients, families, and care teams.<br> Customer-first operators.<br> You believe a single phone call can make or break a relationship, and you take that seriously on every call.<br> Strong communicators.<br> Your written and spoken English is polished and warm.<br> Administrators and families should hang up the phone with you feeling better than when they called.<br> Process-minded.<br> You follow playbooks, log details accurately, and don't drop tasks — ever.<br> Accountable.<br> You don't pass the monkey.<br> If it's yours, it's yours until it's closed.<br> Night owls on a US schedule.<br> You're genuinely okay with working US Pacific hours from Egypt, and living on a US work calendar — including US holidays and US business days.<br> On US time, fully.<br> Your work calendar runs on the US Pacific week.<br> You'll take time off when your facilities take time off — Thanksgiving, Christmas, Memorial Day, Labor Day, and the rest.<br> This isn't a perk we bolted on; it's how the job works.<br> Base salary: $600 USD/month, plus monthly performance bonus tied to SLA adherence, customer satisfaction, and task resolution metrics.<br> We are currently hiring for the following shifts: Day (9AM–5PM PST / 7PM–3AM Egypt) Evening (5PM–1AM PST / 3AM–11AM Egypt) Overnight (1AM–9AM PST / 11AM–7PM Egypt) US holiday calendar — you're off when your facilities are off (Thanksgiving, Christmas, Memorial Day, Labor Day, and more).<br> Health benefits and paid time off.<br> B.Pharm or PharmD degree from an accredited Egyptian university.<br> 2+ year of experience in community pharmacy, clinical pharmacy, pharmaceutical customer service, or US-facing healthcare BPO.<br> New graduates with strong English and customer orientation will be considered.<br> Fluent written and spoken English.<br> Neutral accent preferred; clarity and warmth required.<br> Willingness and ability to work US Pacific Time hours US holiday calendar.<br> This team observes US federal holidays, not Egyptian holidays.<br> You'll work on Egyptian public holidays when they don't overlap with US ones, and you'll be off when the US is off (Thanksgiving, Christmas Eve/Day, New Year's Day, 4th of July, Memorial Day, Labor Day, and similar).<br> Strong comfort with modern tools — CRM, task management, communication platforms — and an AI-forward mindset.<br> Care Partners work alongside AI daily.<br> Detail-oriented, process-disciplined, and calm under pressure.<br> Stable home internet, quiet workspace, and a dedicated laptop setup suitable for remote voice work.<br> Based in Egypt with valid work authorization.<br> Nice to Have Prior experience serving US clients (healthcare BPO, medical tourism, telehealth).<br> Familiarity with US pharmacy workflows, US drug brand names, and US insurance basics.<br> Experience in a Primary/Secondary account coverage model or named-account service model.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.<br>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.<br>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Butler Services<br>• Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.<br>• Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.<br>• Manages VIP guests’ schedules as appropriate to support potential needs.<br>• Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.<br>• Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.<br>• Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.<br>• Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.<br>• Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.<br>• Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.<br>• Continuously strives with the team to provide the bespoke and uncompromising services.<br>• Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Guest Relations<br>• Sets the standard and tone for how Butler team members drive guest relations.<br>• Coaches team members to recognize and build rapport with guests.<br>• Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.<br>• Verifies Butler teams manage guests’ schedules to anticipate potential needs.<br>• Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.<br>• Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.<br>• Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ?<br>• Assists other employees to verify proper coverage and prompt guest service.<br>Managing Departmental Costs<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.<br>• Supervises and approves the budgeting and ordering of product and supplies in support of butler services.<br>• Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.<br>Conducting Human Resources Activities&nbsp;<br>• Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Verifies recognition of employees is taking place across areas of responsibility.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Location:</b></p><br><br>Cairo, Cairo, Egypt<br><p><b>Job ID:</b></p><br><br>R1012632<br><p><b>Date Posted:</b></p><br><br>2026-07-07<br><p><b>Company Name:</b></p><br><br>Hitachi Rail RCS France SAS<br><p><b>Profession (Job Category):</b></p><br><br>Sales, Marketing &amp; Product Management<br><p><b>Job Schedule:&nbsp;</b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><br><p><b>About Us</b></p><br><br><p><span>A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.</span></p><br><br><br><br><p><b>Job Description:</b></p><br><br><p>Hitachi is transforming its business to focus on sustainable growth and profitability in digital and green sectors through its Social Innovation Business. This includes creating a customer-focused model, aligning global processes, and using common digital tools.</p><br><br><br><p>By joining us, you will participate in the development of the values that make up the DNA of our structure: the recognition of people, team leadership and digital innovations. You will benefit from the full support of our teams of experts and consultants who are the driving force behind our successful development.</p><br><br><br><p>In your role as an <b>International Sales &amp; Business Development Manager for Egypt and North Africa</b>, you take the responsibility of important Hitachi Rail Revenue Collection Systems (RCS) Customers in the area overseeing the development of all our RCS activities (for existing and new customers).</p><br><br><br><ul><li>You are based in Egypt and understand the transport ecosystem in major Egyptian cities e.g. Cairo and Alexandria.</li><li>You are a commercially driven and strategically minded International Sales &amp; Business Development Manager who will expand RCS footprint in the mobility, ticketing, and revenue collection ecosystem. Your role focuses on driving international growth across public transport authorities, operators, and mobility service providers by delivering innovative ticketing and fare collection solutions.</li><li>You will play a key role in our Customer Account Teams, identifying new market opportunities, building strategic partnerships, and managing high-value customer relationships, while contributing directly to <b>order intake</b>, <b>revenue growth</b>, and <b>cash performance</b>.</li><li>Your business development actions are targeting mainly ticketing projects (metros/busses/tram...), Parking and road projects (free flow and standard Tolling)</li><li>You must meet your objectives (order intake and quality of the OI).</li></ul><br><p>You will be responsible of prospecting, identifying and qualifying opportunities to build a pipeline over several years.</p><br><br><br><p>Your prospecting actions will mainly target ticketing opportunities. You will be responsible for meeting the qualitative and quantitative targets set for you. Your main tasks will be to:</p><br><br><ul><li>Developing the Sales Portfolio with existing and new customers in the region for the whole RCS product portfolio</li><li>Pre-sales activities: promoting the RCS solutions, identifying and qualifying the opportunities</li><li>Being in full adherence with the internal standard and rules, and with the Bid department support, to produce, deliver, and negotiate RCS offers until contract signature</li><li>To closely track your opportunity target in close collaboration with your partner network</li><li>Internal commercial reporting</li><li>Collect market information (needs, trends, competition, etc.) and share it with the Sales and Marketing Departments.</li><li>Work in full collaboration with Hitachi SRS Segments and Markets</li></ul><br><br><span>Your Key Responsibilities:</span><span><b>Business Development &amp; Sales Growth</b></span><ul><li>Drive <b>international sales growth</b> in mobility solutions, including <b>automated fare collection (AFC), account-based ticketing (ABT), and digital payment systems</b>.</li><li>Identify and develop <b>new business opportunities</b> with transport authorities, operators, integrators, and technology partners.</li><li>Build and expand a strong network within the <b>mobility ecosystem</b>, including regulators, payment providers, system integrators, and smart city stakeholders.</li><li>Analyze market trends such as <b>Mobility-as-a-Service (MaaS)</b>, contactless payments, and digital ticketing innovations to position solutions effectively.</li><li>Lead complex, multi-stakeholder sales cycles from opportunity creation through contract closure.</li></ul><br><span><b>Sales &amp; Account Management</b></span><ul><li>Manage and grow relationships with key accounts, including public transport authorities and major operators.</li><li>Develop <b>account strategies</b> focused on long-term partnerships, service expansion, and lifecycle revenue.</li><li>Act as a trusted advisor by understanding client needs in areas such as <b>fare policy, revenue optimization, and passenger experience</b>.</li><li>Ensure delivery alignment and customer satisfaction through close coordination with project and delivery teams.</li><li>Maintain a strong pipeline and ensure accurate forecasting aligned with business targets.</li></ul><br><span><b>Governance &amp; Cross-Functional Collaboration</b></span><ul><li>&nbsp;operates according to Hitachi’s governance model, ensuring compliant and high-quality deal execution.</li><li>Adhere to all <b>governance frameworks, policies, and approval processes</b> across the commercial lifecycle.</li><li>Organize and lead <b>governance and approval meetings</b> for bids, partnerships, and strategic deals.</li><li>Collaborate closely with <b>Bid Management, Finance, Legal, Engineering and Procurement</b> to develop competitive, compliant, and financially robust proposals.</li><li>Ensure that contractual, financial, and risk considerations are fully addressed prior to deal closure.</li><li>Support structured decision-making and transparency in complex, high-value opportunities.</li></ul><br><span><b>Market Engagement &amp; Industry Presence</b></span><ul><li>Represent the company at leading <b>mobility and transport industry events</b>, such as trade shows, business forums, and customer days.</li><li>Engage with stakeholders at events related to <b>public transport, smart cities, and digital payments</b>.</li><li>Promote the organization’s capabilities in <b>ticketing, fare collection, and revenue management systems</b>.</li><li>Leverage events to identify new opportunities, strengthen relationships, gather market intelligence and increase market visibility.</li></ul><br><span><b>Team Collaboration &amp; Performance Delivery</b></span><ul><li>Work in close partnership with your <b>Customer Account Team </b>and with all departments to build winning proposals.</li><li>Demonstrate full ownership and engagement in achieving <b>order intake, revenue, and cash objectives</b>.</li><li>Contribute to a high-performance, collaborative culture focused on delivering measurable business outcomes.</li><li>Collaborate with Sales Operation team to update the CRM</li><li>Collaborate with procurement and finance for proper procurement forecasting</li><li>Collaborate with the Segment and Regional management for business reviews and progress</li><li>Continuously improve sales approaches, leveraging insights from the market and internal best practices</li></ul><br><span>Your Profile:</span><br><ul><li>Graduated from Business or Engineering School</li><li>You have at least 10 years of experience in a complex environment and on highly critical projects.</li><li>Have worked with public transport authorities, operators and/or technology partners in Egypt and the countries under your responsibilities.</li><li>Proven experience in <b>international sales and business development within mobility, transport, fare collection or payment systems</b></li><li>Proven track record of <b>won deals</b> and excellent understanding of the business culture in <b>Egypt.</b></li><li>You have a good knowledge of the ticketing market (customers, competitors, partners).</li><li>You have significant experience in build &amp; run ticketing system projects, including system integration, software engineering, infrastructure, networks and security</li><li>You have proven abilities to negotiate and close deals. Credentials are essential.</li><li>You have a proven taste for customer contact, and your relational skills are qualities that we attribute to you.</li><li>You have proven track record in business development and deal closures leading to sales growth.</li><li>You have proven track record in managing complex bids and captures</li><li>You have the ability to operate effectively in a <b>matrix and cross-functional environment</b>.</li><li>You possess excellent communication skills</li><li>Languages: A perfect command of English is essential, Fluent Arabic (written/spoken), French is desirable.</li></ul><br><br><br><p><b>Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at &nbsp;</b><b><span><span><span><span>https://www.hitachirail.com/careers</span></span></span></span></b><b>.</b></p><br><br><br><br><p><b>At Hitachi Rail, there is a place for everyone. </b><b>We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. </b><b>It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.</b></p><br><br><br><br><p><b>We would be delighted if you would be one of our followers at <u><span><span><span><span>https://www.linkedin.com/company/hitachirail</span></span></span></span></u></b></p><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Connect to your career at Deloitte. Deloitte , established globally in 1845, is the world s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. Deloitte innovation hub (DIH) is a strategic initiative/priority established by Deloitte North &amp; South Europe (NSE) to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients most complex business problems, across Portfolios that include Strategy &amp; Transactions , Customer , Engineering, AI &amp; Data, Enterprise, Technology &amp; Performance and Cyber . DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. Connect to your opportunity. Ready to launch your career at the intersection of product engineering and cutting-edge technology? Deloitte is seeking a Junior or Experienced Graduate to join our Supply Chain "Product Engineering and Development" practice in Cairo. This is an exciting opportunity for ambitious graduates to dive into tech-enabled projects, with a strong focus on implementing Product Lifecycle Management (PLM) for leading clients across the globe. You'll play a vital role in driving digital transformation, particularly within the consumer and engineering, resources and industrials industries, optimizing product engineering and development and delivering tangible impact from day one. You'll collaborate with a dynamic team of experienced engineers and tech specialists, learning to analyze complex product engineering and development processes, identify areas for innovation, and design smart solutions. This hands-on role means working directly with clients, translating their operational challenges into opportunities for efficiency and growth through advanced systems. If you're eager to make a real difference and shape the future of product engineering and development, this is your chance to learn, grow, and contribute. Connect to your skills and professional experience. You need: A Bachelor's degree in an engineering field (e.g., Pharmaceuticals, Bio Engineering, Computer Science, Chemical Engineering, Mechanical Engineering, Biomedical Engineering, or a related discipline), with graduation in 2024 or 2025. 0 3 years of professional experience in a technical or techno-functional role, ideally within product engineering and development, data analytics, or consulting. Any exposure to PLM functional testing, including the development of automated test scripts and execution frameworks to support high-quality system delivery. A strong academic record. Proficiency in English, both written and spoken, is essential. A demonstrated strong interest in the industrial products, consumer or energy, resources and industrials industries, ideally with relevant coursework, projects, or internships. An eagerness to learn about engineering and manufacturing processes, information systems, and data analytics in an operational context. Being passionate about the latest technology trends and developments. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills, with the ability to articulate ideas clearly. A proactive attitude and the ability to work effectively in a collaborative team environment. Preferred Skills: Exposure to Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), supply chain, or factory automation concepts, gained through academic or practical experience. Experience with leading PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault Syst mes ENOVIA/3DEXPERIENCE, or other enterprise PLM solutions Experience using data analysis and AI tools (e.g., Excel, Python, R, or GenAI) to derive insights from structured or unstructured data in academic or project settings. Data management principles and core information technology concepts, with the ability to apply them in an enterprise context. Experience in configuration, testing and deployment process automation (experience with: RedHat, Python, Java automation scripts). Required Software Skills Proficiency in Microsoft tools (Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams). Connect to your service line Technology &amp; Transformation. Distinctive thinking, deep expertise, and collaborative working. That s what connects us. That s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we ll make an impact that matters. Connect to your Industry. What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte s clients include many of the world s largest organizations; I wanted to be part of a team that made a difference that I could be proud of. -Dan, T&amp;T Our commitment to you Making an impact is more than just what we do: it s why we re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Bachelor's degree in an engineering field (e.g., Pharmaceuticals, Bio Engineering, Computer Science, Chemical Engineering, Mechanical Engineering, Biomedical Engineering, or a related discipline), with graduation in 2024 or 2025.</p><p>0 3 years of professional experience in a technical or techno-functional role, ideally within product engineering and development, data analytics, or consulting.</p><p>Any exposure to PLM functional testing, including the development of automated test scripts and execution frameworks to support high-quality system delivery.</p><p>A strong academic record.</p><p>Proficiency in English, both written and spoken, is essential.</p><p>A demonstrated strong interest in the industrial products, consumer or energy, resources and industrials industries, ideally with relevant coursework, projects, or internships.</p><p>An eagerness to learn about engineering and manufacturing processes, information systems, and data analytics in an operational context.</p><p>Being passionate about the latest technology trends and developments.</p><p>Excellent analytical and problem-solving skills.</p><p>Strong communication and interpersonal skills, with the ability to articulate ideas clearly.</p><p>A proactive attitude and the ability to work effectively in a collaborative team environment.</p><p>Preferred Skills:</p><ul><li>Exposure to Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), supply chain, or factory automation concepts, gained through academic or practical experience.</li><li>Experience with leading PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault Syst mes ENOVIA/3DEXPERIENCE, or other enterprise PLM solutions</li><li>Experience using data analysis and AI tools (e.g., Excel, Python, R, or GenAI) to derive insights from structured or unstructured data in academic or project settings.</li><li>Data management principles and core information technology concepts, with the ability to apply them in an enterprise context.</li><li>Experience in configuration, testing and deployment process automation (experience with: RedHat, Python, Java automation scripts).</li></ul><p>Required Software Skills</p><p>Proficiency in Microsoft tools (Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams).</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Join our Team <br><p><strong>About this opportunity</strong></p><br><br><p>We are now looking for a BSS Solution Architect with primary competence in Charging Solutions to drive complex customer engagements and transformation programs in the Monetization/BSS domain. In this role, you will lead the end-to-end solution design for Ericsson Charging (EC) and Digital Monetization Platform (DMP)-based solutions and work closely with customers and delivery organizations to secure high-quality, cost-efficient solutions that meet business and technical requirements.</p><br><br><p><strong>What you will do</strong></p><br><br><ul><li>Lead end-to-end solution architecture for BSS Charging solutions (online/offline charging, convergent charging, policy, and billing) based on Ericsson Charging Solutions.</li><li>Translate customer business and marketing requirements into E2E solution designs, HLDs and LLDs covering Charging, Customer/Party Management, Product Catalog, and Order Management, and see it through until customer acceptance.</li><li>Own the definition of interfaces and integration patterns between Charging/BSS and surrounding systems (Core Network, IMS, PCRF/PCF, DMP, CRM, Mediation, Payment, DWH/BI, Partner systems).</li><li>Ensure solutions follow Ericsson guidelines, 3GPP standards and customer architecture principles.</li><li>Design Native and cloud-based deployment architectures, including capacity, availability, resilience, security and observability.</li><li>Lead and participate in customer workshops, requirement clarification, use case elaboration and solution validation.</li><li>Support presales activities, including technical scope definition, BoQ/effort estimation, solution description in proposals and SoW inputs.</li><li>Provide technical leadership to delivery teams during implementation, testing and acceptance, and support troubleshooting of complex issues.</li><li>Contribute to competence development by sharing best practices, mentoring, and supporting internal trainings.</li></ul><p><strong>You will bring</strong></p><br><br><ul><li>BSc in Telecommunications, Computer Science, or equivalent.</li><li>Years of experience : 9 years of relevant experience in the BSS/Telecom domain,&nbsp;a minimum of 5–7 years as a Solution Architect in BSS/Charging.</li><li>Experience in designing and documenting E2E solutions, including functional requirements, integration contracts and non-functional requirements (performance, capacity, resilience, security).</li><li>Strong hands-on expertise in Online Charging Solutions, preferably Ericsson Charging, and real-time charging use cases across voice, data, digital services, bundles, promotions, and notifications for both B2C and B2B.</li><li>Solid understanding of 3GPP charging and policy standards (Gy/Ro/Sy, 5G SBI) and familiarity with TM Forum SID, eTOM and key Open APIs.</li><li>Solid experience in integration patterns and protocols, including REST/HTTP &amp; JSON, API Gateway and security concepts, SFTP/file-based flows.</li><li>Experience in designing and delivering BSS/Charging solutions on cloud-native platforms with Kubernetes (deployments, services, ingress, resources, troubleshooting) across major distributions (OpenShift, Tanzu, EKS, AKS, GKE or similar).</li><li>Understanding of non-functional aspects of BSS applications (metrics, logs, tracing, health checks) and the ability to design highly available, resilient, DR-ready topologies (multi-site, active/active or active/standby).</li><li>Strong product and offer modelling skills: CF/ RF services, bundles, add-ons, discounts, lifecycle &amp; validity, subscription activation, balance &amp; quota management, billing/usage aggregation, and B2C/B2B customer hierarchies.</li><li>Understanding of security and privacy aspects in BSS (data protection, access control, encryption, vulnerabilities management).</li><li>Relevant certifications in cloud, Kubernetes or TM Forum are an advantage.</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br>&nbsp;<br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.&nbsp;learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Egypt (EG) || Cairo</p><br><br><p><strong>Req ID:</strong>&nbsp;786798 </p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: 1.<br> AI Strategy and Use Case Development Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br> Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br> Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.<br> 2. Solution Design and Technical Leadership Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br> Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br> Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br> Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.<br> 3. Proof of Concept and Production Delivery Lead AI proof of concepts from problem framing to testing and business validation.<br> Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br> Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br> Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.<br> 4. AI Governance, Risk, and Compliance Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br> Work with Information Security, Risk, Compliance, Legal, and Internal Audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br> Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br> Define approval gates for AI use cases before they are deployed into production.<br> 5. Data and Platform Readiness Assess the availability, quality, and accessibility of data required for AI use cases.<br> Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br> Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br> Promote reusable patterns instead of isolated experiments.<br> 6. Vendor and Partner Evaluation Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br> Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br> Support procurement and management in making informed build versus buy decisions.<br> 7. Team Enablement and Knowledge Sharing Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br> Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br> Support the development of internal AI capabilities and reduce dependency on external vendors where possible.<br> Bachelor degree in Computer Science, Software Engineering, Data Science, AI, or a related technical field.<br> 8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br> Strong hands on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br> Strong software engineering background, preferably with Python and API based system integration.<br> Experience designing and delivering production grade AI or data driven solutions.<br> Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br> Strong understanding of data privacy, security, responsible AI, and model governance.<br> Ability to communicate clearly with both technical and non technical stakeholders.<br> Strong problem solving skills and ability to challenge unclear or low value AI ideas.<br> Preferred Qualifications: Experience in fintech, banking, payments, telecom, financial services, or regulated industries.<br> Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.<br> Experience with Arabic language AI use cases, OCR, document processing, or image based verification.<br> Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.<br> Experience evaluating AI vendors and preparing business cases for technology investment.<br> Knowledge of data platforms, data pipelines, BI, and analytics environments.<br></span> </div>

<p><h4>Deloitte Innovation Hub | Cyber Security | SecOps Detection Senior Engineer, Cairo, Egypt</h4> <p>Connect to your career at Deloitte</p> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, Consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>Responsible for configuring, maintaining, and supporting CSOC platforms, tools, and logging infrastructure ensuring all systems are fully operational and secure. Manage the development, customization, and tuning of security content, including use cases, rules, and playbooks, to effectively detect and respond to cyber threats, ensuring detection logic and automation workflows align with CSOC priorities and cyber threat intelligence.</p> <ul> <li>Designing and building CSOC technologies such as SIEM, SOAR, EDR, and other platforms.</li> <li>Design and develop security content for SIEM, SOAR, and EDR.</li> <li>Configure and maintain SIEM, SOAR, EDR, and other CSOC platforms.</li> <li>Build and manage logging infrastructure to ensure full telemetry coverage.</li> <li>Manage log source onboarding, parsing, normalization, data ingestion pipelines, and enrichment activities.</li> <li>Develop, test, and fine-tune detection rules, correlation logic, and alert conditions.</li> <li>Map and report detection coverage against frameworks (e.g., MITRE ATT&CK).</li> <li>Propose new detection ideas based on threat research and attack simulations.</li> <li>Build SOAR playbooks and automation scripts for alert enrichment and incident response.</li> <li>Translate threat intelligence, red team findings, and vulnerability data into use cases.</li> <li>Perform false-positive analysis and rule optimization to improve fidelity.</li> <li>Maintain a content repository with versioning, documentation, and lifecycle status.</li> <li>Work with threat monitoring and DFIR teams to validate use case effectiveness.</li> <li>Maintain system documentation, configuration baselines, and maintenance records.</li> <li>Monitor health and availability of all logging pipelines and tools.</li> <li>Conduct root-cause analysis of tool outages or data loss.</li> </ul> <h4>Connect to your skills and professional experience</h4> <ul> <li>Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, or a related field.</li> <li>3–6 years of experience in Cybersecurity Operations (CSOC), Detection Engineering, or Detection Content Development.</li> <li>Strong understanding of SOC architecture, security technologies, and log management, including ingestion, parsing, enrichment, correlation, and storage best practices.</li> <li>Hands-on experience with the design and implementation of SIEM/SOAR platforms, such as Splunk, ELK, LogRhythm, Microsoft Sentinel, Palo Alto XSIAM, or similar.</li> <li>Solid knowledge of network infrastructure, Linux/Windows administration, and system monitoring, with expertise in security telemetry (firewall, EDR, proxy, and other log sources).</li> <li>Proficiency in query and scripting languages (e.g., KQL, SPL, Sigma) for automation, detection tuning, and source validation.</li> <li>Familiarity with SOAR automation and orchestration tools (e.g., Cortex XSOAR, Sentinel Logic Apps, or Phantom) and experience designing scalable, reusable detection content.</li> <li>In-depth understanding of threat detection concepts, attacker behaviors, and MITRE ATT&CK mapping, including content gap analysis and threat model alignment.</li> <li>Strong analytical and troubleshooting skills with the ability to ensure high availability and reliability of security tooling.</li> <li>Knowledge of AI/ML concepts and their application in cybersecurity for detection and automation use cases.</li> <li>Good communication and coordination skills, with the ability to collaborate effectively across teams such as Threat Monitoring, CTI, and DFIR.</li> <li>Strong documentation and version control discipline (e.g., Git, Confluence) and attention to detection accuracy and operational impact.</li> <li>Understanding of data integrity, retention policies, and relevant regulatory/compliance standards.</li> <li>Relevant certifications in SIEM/SOAR/EDR platforms (e.g., Splunk, ELK, LogRhythm, Microsoft Sentinel, Palo Alto XSIAM, or equivalent) are preferred.</li> </ul> <h4>Connect to your service line – Technology and Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, T&T.</p> <h4>Connect with your colleagues</h4> <p><strong>Location:</strong> Cairo, Egypt</p> <p><strong>Your work, your way:</strong> We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when, and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career, and prioritize your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step!</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>