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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Receive, unload, and process deliveries and account for incoming freight based on invoice and receiving reports. Stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, store, ship, and deliver incoming and outgoing department packages and mail. Secure the receiving room and its contents, ensuring safekeeping of packages. Follow all national, state, and local hazardous material shipping guidelines and regulations. Ship all out-going mail and packages. Verify quantity and condition of packages upon receipt prior to delivery to guest. Communicate with guest regarding received packages. Maintain accurate tracking system on all shipping and receiving transactions, including receiving guest signatures for received packages. Communicate with proper management regarding any loss or damage with packages.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About us: Soar is a global fintech startup that specializes in financing and investment.<br> Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.<br> Role Summary: The Senior Product Manager owns the vision, strategy, and delivery of enterprise systems, core platforms and integrations that enable secure, compliant, and scalable fintech products.<br> This role has end-to-end ownership of shared capabilities and operational platforms—including 3rd-party integrations, CRM, customer support systems, admin portals, and data platforms—used across multiple product and business squads.<br> This is a senior, high-impact role requiring strong judgment in regulated environments, the ability to lead through influence, and a deep understanding of how platform decisions affect customer experience, operational efficiency, and regulatory posture.<br> Key Responsibilities: Platform &amp; Internal Systems Strategy: Define and own the long-term platform and internal systems strategy aligned with business growth and regulatory requirements.<br> Set platform principles and standards (API-first, reuse-driven, audit-ready, security-by-default).<br> Proactively identify structural platform gaps and lead initiatives to address scalability, reliability, and operational risk.<br> Senior Ownership of 3rd-Party Integrations: Lead product ownership for complex 3rd-party integrations, including: Identity and verification providers Credit bureaus and risk data services Banking, payments, and financing partners Government and regulatory systems Drive integration strategy across vendors, including: Standardized integration patterns SLA, monitoring, and incident management requirements Versioning, migration, and deprecation strategies Partner with procurement, legal, and engineering on vendor selection and onboarding.<br> CRM, Customer Support &amp; Case Management Platforms: Own the product direction for CRM and customer support systems supporting: Customer lifecycle management Case handling, disputes, and escalations Compliance-driven workflows (KYC/AML reviews, investigations) Ensure deep integration between CRM, support platforms, and core fintech systems.<br> Optimize operational workflows to reduce manual effort and improve resolution times.<br> Admin Portals &amp; Operational Tooling: Lead product ownership of admin portals and internal dashboards used by: Operations Risk and compliance Customer support Finance and reconciliation teams Ensure admin tools support: Role-based access control and audit trails Secure approvals and exception handling High-volume operational throughput with strong usability Balance flexibility for ops teams with strong governance and controls.<br> Regulatory, Risk &amp; Compliance Leadership: Act as a senior product partner to Risk, Compliance, Legal, and InfoSec.<br> Translate regulatory obligations into scalable platform capabilities rather than ad-hoc processes.<br> Ensure all platform and ops systems are audit-ready by design, with full traceability and reporting.<br> Lead product responses to regulatory findings, audits, and remediation initiatives.<br> Roadmap Ownership &amp; Cross-Squad Alignment: Own and communicate a multi-quarter platform roadmap, balancing: Regulatory commitments Operational efficiency Product enablement and scalability Drive prioritization decisions that consider company-wide impact and long-term platform health.<br> Manage complex dependencies across product squads and business functions.<br> Execution, Quality &amp; Resilience: Work closely with engineering leadership to define and enforce: Non-functional requirements (availability, performance, security) Business continuity and disaster recovery expectations Ensure safe delivery through staged rollouts, monitoring, and incident management practices.<br> Metrics, Outcomes &amp; Continuous Improvement: Define and own senior-level platform KPIs, including: Platform adoption and reuse across squads Integration reliability and failure rates Operational efficiency gains Reduction in manual and high-risk processes Use data, incidents, and audit outcomes to drive continuous improvement.<br> Required Skills &amp; Experience: 8+ years of Product Management experience, with significant ownership of platform or internal products in fintech or other regulated industries.<br> Proven experience leading: 3rd-party integrations at scale CRM and customer support platforms Admin portals and operational tooling Strong understanding of: Financial transaction flows and risk controls APIs, distributed systems, and integration patterns Regulatory frameworks (KYC, AML, data privacy) Demonstrated ability to lead through influence in complex, cross-functional environments.<br> Preferred Qualifications: • Experience as a Senior / Lead Platform PM or Technical PM.<br> • Background in lending, mortgages, payments, or identity platforms.<br> • Experience working directly with regulators, auditors, or compliance reviews.<br> • Familiarity with cloud security, access management, and observability.<br> • Experience mentoring junior PMs or shaping product standards.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong >Role Overview</strong></p><p>The Project Manager will be responsible for owning the end-to-end delivery of client engagements and analytics projects across advisory and analytics workstreams. The Project Manager will coordinate consultants, economists, data scientists, and internal stakeholders while managing timelines, budgets, resources, risks, and client communication. This role is ideal for an organized, growth-oriented project management professional who thrives in fast-paced, research-driven environments and enjoys bringing structure, accountability, and momentum to complex projects.</p><p><strong>Location</strong> Fully Remote | 9AM - 5PM PST</p><p><strong>Key Responsibilities</strong></p><p><strong>Engagement &amp; Project Delivery</strong></p><ul><li>Own the full engagement lifecycle from project kickoff through final delivery.</li><li>Develop and maintain project plans, timelines, milestones, and ownership structures.</li><li>Ensure projects are delivered on schedule, within scope, and aligned with quality expectations.</li><li>Coordinate multiple concurrent advisory and analytics engagements.</li><li>Maintain visibility into project status and delivery progress.</li></ul><p><strong>Cross-Functional Team Coordination</strong></p><ul><li>Coordinate consultants, economists, data scientists, and other stakeholders across multiple workstreams.</li><li>Sequence work effectively to ensure project timelines remain on track.</li><li>Remove blockers and support efficient project execution.</li><li>Maintain alignment across project stakeholders and contributors.</li><li>Facilitate communication between internal teams and leadership.</li></ul><p><strong>Client Relationship Management</strong></p><ul><li>Serve as a day-to-day point of contact for client delivery activities.</li><li>Maintain proactive communication with clients regarding project status and deliverables.</li><li>Ensure client expectations are managed appropriately throughout engagements.</li><li>Support a high-touch client experience through responsiveness and ownership.</li><li>Build trusted relationships with client stakeholders.</li></ul><p><strong>Project Economics &amp; Resource Management</strong></p><ul><li>Manage project scope, budgeting, and resource allocation.</li><li>Monitor project efficiency and profitability.</li><li>Support capacity planning and resource management across multiple engagements.</li><li>Evaluate project performance and identify opportunities for optimization.</li><li>Maintain visibility into project economics and utilization.</li></ul><p><strong>Risk Management &amp; Operational Excellence</strong></p><ul><li>Identify risks, dependencies, and potential project challenges proactively.</li><li>Develop mitigation plans to address project risks.</li><li>Ensure project delivery standards are maintained consistently.</li><li>Support process improvement initiatives across project management functions.</li><li>Contribute to operational scalability and delivery excellence.</li></ul><p><strong>Process Improvement &amp; Organizational Development</strong></p><ul><li>Improve project management playbooks, templates, and delivery processes.</li><li>Standardize project management methodologies and workflows.</li><li>Support implementation and adoption of project management tools.</li><li>Contribute to organizational best practices and continuous improvement initiatives.</li><li>Help create scalable systems that support long-term growth.</li></ul><p><strong>Qualifications</strong></p><p><strong>Experience</strong></p><ul><li>5+ years of project management or program management experience.</li><li>Experience working within professional services, consulting, analytics, research, or similar environments preferred.</li><li>Experience managing multiple concurrent projects with competing deadlines.</li><li>Experience coordinating cross-functional teams and stakeholders.</li><li>Experience overseeing project budgets, resourcing, and project economics.</li><li>Experience serving as a client-facing point of contact during project delivery.</li><li>Experience implementing project management processes and methodologies.</li><li>Experience managing project risks, dependencies, and delivery timelines.</li><li>Bachelor's degree required.</li><li>PMP, PRINCE2, Agile, or Scrum certifications are a plus.</li></ul><p><strong>Qualifications Skills</strong></p><ul><li>Strong project planning and execution capabilities.</li><li>Strong stakeholder management and client relationship skills.</li><li>Proficiency with Asana , Jira , Smartsheet , Microsoft Project , or similar project management platforms.</li><li>Strong budgeting, resource planning, and project economics management skills.</li><li>Strong organizational and time management abilities.</li><li>Strong risk management and problem-solving capabilities.</li><li>Ability to manage multiple concurrent priorities effectively.</li><li>Strong attention to detail and accuracy.</li><li>Ability to work effectively in fast-paced and ambiguous environments.</li><li>Strong leadership and coordination skills.</li><li>Strong process improvement and operational excellence mindset.</li><li>Ability to communicate effectively with both technical and business stakeholders.</li><li>High degree of ownership, accountability, and follow-through.</li></ul><p><strong>What Success Looks Like</strong></p><ul><li>Client engagements are consistently delivered on time, within scope, and at a high level of quality.</li><li>Cross-functional teams remain aligned and productive throughout project lifecycles.</li><li>Risks and dependencies are proactively identified and managed.</li><li>Project budgets, resources, and timelines are managed effectively.</li><li>Clients receive exceptional service and communication throughout engagements.</li><li>Project management processes become increasingly standardized and scalable.</li><li>Operational efficiency and delivery quality continue to improve as the organization grows.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of project management or program management experience.</li><li>Experience working within professional services, consulting, analytics, research, or similar environments preferred.</li><li>Experience managing multiple concurrent projects with competing deadlines.</li><li>Experience coordinating cross-functional teams and stakeholders.</li><li>Experience overseeing project budgets, resourcing, and project economics.</li><li>Experience serving as a client-facing point of contact during project delivery.</li><li>Experience implementing project management processes and methodologies.</li><li>Experience managing project risks, dependencies, and delivery timelines.</li><li>Bachelor's degree required.</li><li>PMP, PRINCE2, Agile, or Scrum certifications are a plus.</li><li>Strong project planning and execution capabilities.</li><li>Strong stakeholder management and client relationship skills.</li><li>Proficiency with Asana , Jira , Smartsheet , Microsoft Project , or similar project management platforms.</li><li>Strong budgeting, resource planning, and project economics management skills.</li><li>Strong organizational and time management abilities.</li><li>Strong risk management and problem-solving capabilities.</li><li>Ability to manage multiple concurrent priorities effectively.</li><li>Strong attention to detail and accuracy.</li><li>Ability to work effectively in fast-paced and ambiguous environments.</li><li>Strong leadership and coordination skills.</li><li>Strong process improvement and operational excellence mindset.</li><li>Ability to communicate effectively with both technical and business stakeholders.</li><li>High degree of ownership, accountability, and follow-through.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> SCOPE:<br>Sales person managing Leisure, Corporate or Group accounts within the Sales &amp; Marketing department and possibly working with local and international travel agents/ tour operators, conference-meeting-incentive organizers/DMC for individual and group bookings.&nbsp;<br>Responsible for managing their assigned group of agencies and following up to materialize the budgeted revenues of group &amp; travel trade segments through existing clientele and key prospects.&nbsp;<br>Assisting to and cooperating with the Director of Sales / Director of Sales &amp; Marketing in reaching the targeted goals as defined in the Sales &amp; Marketing Plan.&nbsp;<br>OVERALL OBJECTIVES<br><ul><li>The job of Sales Executive is executed satisfactorily when:</li><li>The Hotel achieves its Financial Objectives.</li><li>The Sales team that the person works with achieves their Revenue Objectives.</li><li>The person achieves their Personal Objectives.</li></ul><br><strong>MAIN RESPONSIBILITIES</strong><br><ul><li>Assist the Director of Groups and Events in the Management of the Department especially in the absence of the Director of Groups and Events.</li><li>Attend meetings and client events in the absence of and / or instead of the Director of Groups and Events.&nbsp;</li><li>Direct receipt, qualification and coordination of event &amp; group requests (incl. leads, RFPs, etc.) defined by her/his direct supervisor.</li><li>Handle requests according to the relevant standards within a maximum of five (business) hours of its receipt.</li><li>Apply the Kempinski MICE SOP’s from Group Enquiry to Contracting.&nbsp;</li><li>Ensure the ideal and most effective utilization of the Meeting and Conference Rooms.</li><li>Carry out site inspections with potential MICE clients in coordination with the Field Sales department.</li><li>Realize up sell possibilities to meet and surpass Group &amp; Event budget goals.</li><li>Thoroughly input, supervise and maintain the requests in the Opera S&amp;C System according to the data input standards.</li><li>Create activities to ensure ongoing maintenance of bookings.</li><li>Generate proper proposals and contracts.</li><li>Follow up on sent out proposals within 24 hours (1 working day) to ensure the client has received the information and to clarify possible questions and issues.</li><li>Handle the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Event Manager (or to the Groups &amp; Events Coordinator).&nbsp;</li><li>Ensure a proper handover of the converted business to the Event Manager / Groups &amp; Events Coordinator with all relevant information forwarded.</li><li>Introduce the Event Manager / Groups &amp; Events Coordinator to the client.</li><li>Conduct Exit Interviews with important customer after their event – asking for future business.</li><li>Cross-sell to other hotels within the Kempinski Group (and GHA).</li><li>Regular competition checks.</li><li>Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximizes its revenue.</li><li>Properly maintain LOS/CAN and UNC business.</li><li>Further administrative tasks and other possible assigned duties.</li><li>Perform any other duties as assigned to them by management.</li></ul> </div>

Solution Delivery Engineer / Dev Sec Ops Engineer<br>About the Role We are looking for a Solution Delivery Engineer to join our team — a technically hands-on engineer focused on the reliable delivery, operation, and ongoing health of complex infrastructure and software solutions. Working alongside a dedicated Project Manager who owns customer communication and stakeholder engagement, your focus is on the technical execution: getting systems built, deployed, running, and continuously improved. This role suits someone who thrives in the detail — diagnosing hard problems, building robust delivery pipelines, and ensuring platforms are stable, secure, and well-understood.<br>Key Responsibilities Technical Delivery & Deployment Own the technical delivery of infrastructure and software solutions from build through to production handover Design, implement, and maintain delivery pipelines (CI/CD) using Git Ops workflows and tooling Manage infrastructure-as-code, version control, and change management practices across delivery workstreams Coordinate with engineering and product teams to align deployment artefacts, configuration, and release schedules Ensure deployments meet defined quality, security, and compliance standards before handover Infrastructure & Platform Engineering Build, configure, and maintain Linux environments (RHEL / Oracle Linux) and Kubernetes clusters (Rancher) Manage containerised workloads — images, registries, runtime configuration, and lifecycle management Configure and maintain cloud hosting environments: compute, networking, storage, and Kubernetes infrastructure Provide Windows Server administration support for legacy platform scope where required Operate confidently within OSS infrastructure ecosystems — understanding community tooling, release cadences, and the evolving landscape of OSS services aligned to the platform Platform & Solution Troubleshooting Own technical investigations across the full stack: hardware → OS → middleware → application → integrations Diagnose and resolve infrastructure, platform, and application issues in both delivery and production environments Work systematically to root cause, documenting findings, resolutions, and preventive actions Support escalated troubleshooting from operations and customer-facing teams, providing deep technical analysis System Monitoring & Observability Implement and maintain monitoring, alerting, and observability tooling across deployed platforms Define and track key health indicators; ensure operational visibility is in place at handover Respond to and investigate platform health events; drive improvements to reduce repeat incidents Contribute to operational runbooks and alerting standards Scripting, Automation & Git Ops Write and maintain automation scripts (Bash, Python, or similar) for deployment, configuration, and operational tasks Implement Git Ops practices for infrastructure and application configuration management Maintain pipeline tooling, ensuring delivery processes are repeatable, auditable, and version-controlled Identify and eliminate manual toil through targeted automation Security & Compliance Apply security and compliance requirements throughout delivery — hardening, scanning, patching, and remediation Ensure deployed platforms meet relevant security baselines; engage security stakeholders where gaps are identified Maintain awareness of CVE management, tooling, and compliance frameworks relevant to the platform Documentation & Continuous Improvement Produce clear technical documentation: architecture notes, deployment guides, runbooks, and operational handover packs Contribute to team knowledge bases; keep documentation current as platforms evolve Identify and drive process improvements across delivery pipelines, tooling, and operational practices Participate in post-delivery reviews, capturing lessons learned and feeding improvements back into the team<br>Required Skills & Experience<br>5 years of experience as a Solution Delivery Engineer / Dev Sec Ops Engineer<br>Infrastructure & Platform Linux system administration — RHEL and Oracle Linux (or equivalent RPM-based distributions) Kubernetes — cluster administration, workload management, Rancher preferred Container fundamentals — images, registries, runtime, and lifecycle management Cloud hosting environments — compute and Kubernetes configuration (AWS, Azure, GCP, or private cloud) Windows Server administration at working level for legacy scope Delivery & Automation CI/CD pipeline design and operation — Git Lab CI, Jenkins, Argo CD, or equivalent Git Ops methodology — infrastructure and configuration managed through version control Scripting proficiency in Bash and/or Python Infrastructure-as-code tooling (Terraform, Ansible, Helm, or similar) Troubleshooting & Operations Full-stack diagnostic capability: hardware through to application and integration layers System monitoring and observability tooling — Prometheus, Grafana, ELK, or equivalent Structured incident investigation and root cause analysis Security & OSSSecurity compliance awareness — tooling, hardening, scanning, and remediation approaches OSS ecosystem familiarity — community tooling, governance, and infrastructure-aligned OSS services<br>Desirable Experience with service mesh, ingress, or network policy management in Kubernetes environments Exposure to regulated or compliance-heavy platform environments Familiarity with ITSM or change management processes in operational contexts Active participation in open-source communities or projects

Solution Delivery Engineer / Dev Sec Ops Engineer About the Role We are looking for a Solution Delivery Engineer to join our team — a technically hands-on engineer focused on the reliable delivery, operation, and ongoing health of complex infrastructure and software solutions. Working alongside a dedicated Project Manager who owns customer communication and stakeholder engagement, your focus is on the technical execution: getting systems built, deployed, running, and continuously improved. This role suits someone who thrives in the detail — diagnosing hard problems, building robust delivery pipelines, and ensuring platforms are stable, secure, and well-understood.<br><br>Key Responsibilities Technical Delivery & Deployment Own the technical delivery of infrastructure and software solutions from build through to production handover Design, implement, and maintain delivery pipelines (CI/CD) using Git Ops workflows and tooling Manage infrastructure-as-code, version control, and change management practices across delivery workstreams Coordinate with engineering and product teams to align deployment artefacts, configuration, and release schedules Ensure deployments meet defined quality, security, and compliance standards before handover Infrastructure & Platform Engineering Build, configure, and maintain Linux environments (RHEL / Oracle Linux) and Kubernetes clusters (Rancher) Manage containerised workloads — images, registries, runtime configuration, and lifecycle management Configure and maintain cloud hosting environments: compute, networking, storage, and Kubernetes infrastructure Provide Windows Server administration support for legacy platform scope where required Operate confidently within OSS infrastructure ecosystems — understanding community tooling, release cadences, and the evolving landscape of OSS services aligned to the platform Platform & Solution Troubleshooting Own technical investigations across the full stack: hardware → OS → middleware → application → integrations Diagnose and resolve infrastructure, platform, and application issues in both delivery and production environments Work systematically to root cause, documenting findings, resolutions, and preventive actions Support escalated troubleshooting from operations and customer-facing teams, providing deep technical analysis System Monitoring & Observability Implement and maintain monitoring, alerting, and observability tooling across deployed platforms Define and track key health indicators; ensure operational visibility is in place at handover Respond to and investigate platform health events; drive improvements to reduce repeat incidents Contribute to operational runbooks and alerting standards Scripting, Automation & Git Ops Write and maintain automation scripts (Bash, Python, or similar) for deployment, configuration, and operational tasks Implement Git Ops practices for infrastructure and application configuration management Maintain pipeline tooling, ensuring delivery processes are repeatable, auditable, and version-controlled Identify and eliminate manual toil through targeted automation Security & Compliance Apply security and compliance requirements throughout delivery — hardening, scanning, patching, and remediation Ensure deployed platforms meet relevant security baselines; engage security stakeholders where gaps are identified Maintain awareness of CVE management, tooling, and compliance frameworks relevant to the platform Documentation & Continuous Improvement Produce clear technical documentation: architecture notes, deployment guides, runbooks, and operational handover packs Contribute to team knowledge bases; keep documentation current as platforms evolve Identify and drive process improvements across delivery pipelines, tooling, and operational practices Participate in post-delivery reviews, capturing lessons learned and feeding improvements back into the tea<br>m<br>Required Skills & Experience Infrastructure & Platform Linux system administration — RHEL and Oracle Linux (or equivalent RPM-based distributions) Kubernetes — cluster administration, workload management, Rancher preferred Container fundamentals — images, registries, runtime, and lifecycle management Cloud hosting environments — compute and Kubernetes configuration (AWS, Azure, GCP, or private cloud) Windows Server administration at working level for legacy scope Delivery & Automation CI/CD pipeline design and operation — Git Lab CI, Jenkins, Argo CD, or equivalent Git Ops methodology — infrastructure and configuration managed through version control Scripting proficiency in Bash and/or Python Infrastructure-as-code tooling (Terraform, Ansible, Helm, or similar) Troubleshooting & Operations Full-stack diagnostic capability: hardware through to application and integration layers System monitoring and observability tooling — Prometheus, Grafana, ELK, or equivalent Structured incident investigation and root cause analysis Security & OSSSecurity compliance awareness — tooling, hardening, scanning, and remediation approaches OSS ecosystem familiarity — community tooling, governance, and infrastructure-aligned OSS servic<br>es<br>Desirable Experience with service mesh, ingress, or network policy management in Kubernetes environments Exposure to regulated or compliance-heavy platform environments Familiarity with ITSM or change management processes in operational contexts Active participation in open-source communities or proje<br>cts

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners. Mindrift, powered by Toloka a leading enterprise AI and machine learning data partner since 2014 connects top domain experts with cutting-edge AI initiatives. Backed by Toloka s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform. We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems. To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples from problem structuring and work planning to analysis, synthesis, and client-ready recommendations. You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.</p><p>Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm. If you do not have hands-on project experience at one of the firms listed below, please do not apply. This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery. Eligible firms: McKinsey &amp; Company, Boston Consulting Group (BCG), Bain &amp; Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&amp;C), EY-Parthenon, Kearney, and Strategy&amp; (PwC).</p><p>What You ll Do</p><ul><li>Build realistic consulting project environments create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.</li><li>Design structured consulting tasks for AI agents break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.</li><li>Define evaluation criteria and quality standards develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.</li></ul><p>This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Who We re Looking For</h2><p>Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in:</p><ul><li>Structuring ambiguous client problems into workable analytical plans</li><li>Building financial models, market analyses, or synthesized findings from messy inputs</li><li>Producing client-ready deliverables under time pressure</li><li>Forming and defending recommendations under uncertainty</li></ul><p>No deep technical background is required we will onboard you on the lightweight tools involved.</p><h2>Skills &amp; Requirements</h2><ul><li>3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&amp;</li><li>Strong structured problem-solving and hypothesis-driven thinking</li><li>Ability to translate vague problems into clear analytical steps and deliverables</li><li>High attention to logical consistency and output quality</li><li>Independent, self-directed working style</li><li>Clear written English (B2+)</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>SCOPE: Sales person managing Leisure, Corporate or Group accounts within the Sales &amp; Marketing department and possibly working with local and international travel agents/ tour operators, conference-meeting-incentive organizers/DMC for individual and group bookings. Responsible for managing their assigned group of agencies and following up to materialize the budgeted revenues of group &amp; travel trade segments through existing clientele and key prospects. Assisting to and cooperating with the Director of Sales / Director of Sales &amp; Marketing in reaching the targeted goals as defined in the Sales &amp; Marketing Plan.</p><p>OVERALL OBJECTIVES The job of Sales Executive is executed satisfactorily when: The Hotel achieves its Financial Objectives. The Sales team that the person works with achieves their Revenue Objectives. The person achieves their Personal Objectives.</p><p>MAIN RESPONSIBILITIES Assist the Director of Groups and Events in the Management of the Department especially in the absence of the Director of Groups and Events. Attend meetings and client events in the absence of and / or instead of the Director of Groups and Events. Direct receipt, qualification and coordination of event &amp; group requests (incl. leads, RFPs, etc.) defined by her/his direct supervisor. Handle requests according to the relevant standards within a maximum of five (business) hours of its receipt. Apply the Kempinski MICE SOP s from Group Enquiry to Contracting. Ensure the ideal and most effective utilization of the Meeting and Conference Rooms. Carry out site inspections with potential MICE clients in coordination with the Field Sales department. Realize up sell possibilities to meet and surpass Group &amp; Event budget goals. Thoroughly input, supervise and maintain the requests in the Opera S&amp;C System according to the data input standards. Create activities to ensure ongoing maintenance of bookings. Generate proper proposals and contracts. Follow up on sent out proposals within 24 hours (1 working day) to ensure the client has received the information and to clarify possible questions and issues. Handle the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Event Manager (or to the Groups &amp; Events Coordinator). Ensure a proper handover of the converted business to the Event Manager / Groups &amp; Events Coordinator with all relevant information forwarded. Introduce the Event Manager / Groups &amp; Events Coordinator to the client. Conduct Exit Interviews with important customer after their event asking for future business. Cross-sell to other hotels within the Kempinski Group (and GHA). Regular competition checks. Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximizes its revenue. Properly maintain LOS/CAN and UNC business. Further administrative tasks and other possible assigned duties. Perform any other duties as assigned to them by management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree or Hotel Apprenticeship.</li><li>Minimum one (1) year experience in a Sales position, preferably in a 5 star hotel.</li><li>Ability to work and communicate in a multinational environment: Local language excellent oral and written skills (as applicable) English excellent oral and written skills Additional language - beneficial</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Objective: Optimize Customs &amp; shipping operations by efficiently managing the customs clearance, storage, and transportation of goods to ensure timely delivery while minimizing costs ensuring adherence to safety regulations and company policies while maintaining high service levels. Environment: Internal: Company departments and Stakeholders. External: foreign Suppliers,Customs Clearance Agents, Shipping Lines, Freight Forwarders, Customs Authority, General Authority for Investment, and General Organization for Export &amp; Import Control, Egyptian Drug Authority, Armament Authority, seaports Authority. Key Responsibility: 1. Ensure adherence to customs laws, regulations, and all import/export restrictions. 2. Coordinate ACID applications on the Nafiza system along with Cargo-X registration processes. 3. Liaise with customs offices in (airport/seaport), freight forwarders and other relevant stakeholders to facilitate clearance procedures. 4. Coordinate the customs clearance process for both imports and exports. 5. Prepare customs documentation to ensure compliance with all domestic and international import and export regulations. 6. Prepare MOH approvals documentation to EDA to obtain importation approvals for Medical Equipment. 7. Complete all required customs documents, including invoices, packing lists, certificates of origin, and shipping declarations. 8. Accurately classify goods using applicable customs tariff codes and ensure correct declarations. 9. Resolve customs-related issues or disputes that may arise during the clearance process. 10.Remain informed of changes in customs regulations and proactively communicate updates to all relevant parties. 11.Collaborate with internal departments such as procurement, planning, and finance, as well as external agencies and specialists,to optimize customs clearance operations 12.Oversee tracking of goods throughout all stages of the freight process, ensuring end-to-end visibility. 13. Inform the internal stakeholders such as planning and warehouse about the exact date of consignment's discharge and share copies of the shipping documents with them. 14. follow up settlements and payments with customs clearance agencies. 15.Review, confirm, and approve the customs documents and release them to Finance department for bank settlement. 16.Maintain comprehensive records and documentation, ensuring both data accuracy and confidentiality. 17.Adhere to reporting protocols for performance metrics, fees, and other reports required by management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Academic Experience Required:</b></p><p>Bachelor's Degree in logistics, supply chain management, or a related field is preferred.</p><b>Professional Experience Required</b><p>Minimum 2-4 years of related experience in logistics or related field. Experience in Pharmaceutical sector is a plus.</p><b>Computing Skills:</b><p>Strong computer skills, including proficiency in Microsoft Office Suite (Excel, Word, and Outlook). SAP knowledge will be a plus.</p><b>Personal Skills:</b><p>High levels of motivation and action orientated. Strong people and performance management skills. Strong analytical and problem-solving skills and able to establish logical practical solutions Able to achieve results by setting high standards and committing to clear objectives. Resilient, assertive, optimistic, and open to change.</p><b>Languages:</b><p>Good English comm and written and spoken is required</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Tech Support Engineer</p><p><b>About Millennium</b></p><br><p><br>Millennium is a global, diversified alternative investment firm, founded in 1989. Defined by evolution, innovation and focus, Millennium’s mission is to deliver results for our investors.</p><br><p>Our people are empowered with both independence and support: the autonomy to pursue ideas with conviction and the backing of a global network committed to collaboration, disciplined risk management and continuous learning. With opportunities to deepen expertise and accelerate development, talent at Millennium is equipped to adapt, evolve and build lasting impact over time. Discover how transformative growth accelerates impact.</p><br><p><b>Meet the Team</b></p><br><p><br>Core to the health and growth of our business, Millennium’s Information Technology organization supports the firm’s active, multi-manager business model with flexible, scalable technology and advanced proprietary systems. Within IT, the End User Services team delivers high-quality support across the employee technology environment, helping maintain reliable day-to-day operations, strong service coverage and a seamless end-user experience across the office and broader organization.</p><br><p><b>What You'll Do</b></p><br><ul><li>Deliver high-quality technical support to employees via phone, email and in person, ensuring reliable helpdesk and phone coverage</li><li>Manage daily helpdesk operations in ServiceNow, including incident and problem workflows, ticket oversight and timely resolution</li><li>Build, deploy and support desktop workspace kits, including workstations, thin clients, monitors, phones, mobile devices and peripherals</li><li>Execute moves, adds and changes across end-user hardware and office technology setups as needed</li><li>Create and maintain technical documentation and contribute to knowledge sharing across the team</li><li>Identify service gaps and process inefficiencies, and drive automation and continuous improvement initiatives that enhance the end-user experience</li><li>Triage and escalate high-priority issues appropriately, using strong judgment in a fast-paced support environment</li><li>Contribute to and lead local, regional and global IT projects while supporting the broader Technical Support and End User Services team</li></ul><p><b>What You Bring</b></p><br><ul><li>Bachelor’s degree in Computer Science or a related field</li><li>5+ years of enterprise-level technical support experience, ideally within financial services and including trade-floor support</li><li>Strong analytical and problem-solving skills, with experience using PowerShell, Python or other scripting languages</li><li>Familiarity with AI prompting and AI agents for automation or decision support; experience with Claude Code and Copilot is a plus</li><li>Deep knowledge of Microsoft Windows, Windows infrastructure, DNS, DHCP, TCP/IP, Microsoft Office, Bloomberg, Citrix, modern authentication and printing technologies</li><li>Solid understanding of PC hardware, mobile technologies including Microsoft Intune, Android and iOS, and collaboration tools such as Webex, Zoom and Teams</li><li>Excellent written and verbal communication skills, with a methodical approach to troubleshooting and a strong focus on service quality</li><li>A proactive, team-oriented mindset with strong time management skills, adaptability under pressure, and willingness to provide night, weekend, on-call and light travel coverage</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>THE ORGANISATION Plan International is an independent development and humanitarian organisation/charity/non-profit that advances children s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected. Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge. For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries. We won t stop until we are all equal. Scaling Up Economic Empowerment and Systemic Integration is a three-year project (July 2026 June 2029) funded by the Ursula Zindel-Hilti Foundation (UZHF). The project aims to enhance the resilience and socioeconomic empowerment of vulnerable women and men within supportive and inclusive communities. The initiative focuses on strengthening collaboration between Plan International Egypt (PIE) and Ashoka Arab World (AAW) to achieve sustainable, community-driven impact. It engages social entrepreneurs, community leaders, and community-based organizations (CBOs) as key agents of change. The project will be implemented across four governorates: Assiut, Sohag, Beheira, and Damietta, targeting marginalized groups through integrated and inclusive economic empowerment interventions. A total of 24 partner CBOs will be supported through comprehensive institutional capacity building, governance strengthening, and tailored technical assistance provided by PIE. In parallel, these CBOs will participate in social entrepreneurship training delivered by AAW, equipping them with innovative tools and approaches to design and implement effective, community-based solutions. Following the capacity-building phase, CBOs will be empowered to design, implement, and manage local initiatives, with continued technical guidance and financial support from both PIE and AAW. At the community level, the project will directly target 1,600 beneficiaries, contributing to improved livelihoods and inclusive economic participation. The project is designed across 4 main outcomes: Outcome 1: Strengthened capacities of community actors, and CBOs as key drivers of change within the targeted communities. Outcome 2: Fostered influence and engagement of social entrepreneurs, youth emerging changemakers, and CBOs are across the targeted locations, as evidenced by the development and implementation of inclusive, community-based socioeconomic initiatives benefiting vulnerable women and youth. Outcome 3 Enhanced resilience of 1,600 women, youth, and men across the targeted locations through expanded and equitable access to sustainable socio-economic opportunities, contributing to inclusive growth and long-term socioeconomic empowerment. Outcome 4: Project s best practices and lessons learnt were streamlined and disseminated among the project s partners and participants to support women and youth entrepreneurs in establishing and scaling up their own businesses. THE OPPORTUNITY You will support the implementation of the Scaling Up Economic Empowerment and Systemic Integration project. You will focus on supporting the coordination of capacity-building activities, partnerships, and community-based interventions aimed at strengthening the capacities of partner CBOs and enhancing livelihood opportunities for vulnerable groups, particularly girls and young women. You will work closely with Plan International Egypt teams, partner organizations, and local stakeholders, support the delivery of training and social entrepreneurship activities, follow-up on mentorship processes, and ensure effective coordination and communication among all partners. Further, you will support logistical and administrative arrangements to facilitate smooth implementation across targeted governorates. Also, you will contribute to monitoring project progress, documenting lessons learned, and promoting knowledge-sharing to support project scaling, replication, and sustainability. KEY RESPONSIBILITIES • Support and follow up on capacity building activities with partner CBOs. • Conduct field visits to monitor progress, provide support, and identify challenges. • Organize reflection sessions to gather feedback and document lessons learned. • Coordinate with consultants and service providers for assessments and trainings. • Support delivery of social entrepreneurship and livelihood programmes. • Manage logistics and administration for project activities. • Collect and analyze data and feedback to inform improvements. • Contribute to monitoring and reporting, including inputs for donor communications. • Plan International has a robust global policy for Safeguarding and PII policy for Preventing Sexual Harassment Exploitation and Abuse; and Gender Equality and Inclusion standards, ensuring staff and associates within your scope strictly comply with these principles and guidelines. • You will be trusted to take on additional assignments within the scope of work as assigned by your supervisor on need basis.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>What we are looking for:</b><br>• Someone who possess a bachelor degree in Social Sciences, Development Studies or similar field.<br>• You should have 3-5 years of experience with a proven record of success at a similar level preferably in an INGO sector.<br>• Someone experienced in working with government entities, civil society organizations on livelihoods, economic empowerment, or community development projects.<br>• Someon experienced in planning, conducting, and facilitating trainings/workshops.<br>• You should have strong understanding of the socio-economic and governance context in Egypt, particularly challenges faced by vulnerable and marginalized groups.<br>• You should demonstrate ability to coordinate, and deliver participatory training and learning programmes.<br>• Someone with proven skills in documentation, reporting, and analysis of lessons learned, good practices, and project outcomes.<br>Please respond to the requirements of this role in your cover letter. Only applications in English language will be accepted.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Assistant Call Center Manager - BPO/Interpretation <p>We are seeking an experienced and results-driven <strong>Assistant Call Center Manager</strong> to support the management of daily call center operations and ensure the achievement of operational targets, service quality, client satisfaction, and team performance.</p><br> <p>In this role, you will assist in overseeing a large-scale account, supporting Team Leaders, Supervisors, and agents to ensure smooth service delivery, adherence to KPIs and SLAs, and continuous improvement across the operation.</p><br> <p>The ideal candidate is a strong people leader, highly organized, client-focused, and experienced in managing voice operations within a call center environment. You will work closely with the Service Delivery Manager, Operations Manager, and support functions to ensure operational excellence and consistent performance.</p><br> Key Responsibilities 1. Operations Management <ul><li>Support the management of day-to-day call center operations for the assigned account.</li><li>Ensure operational activities are executed in line with business objectives, client requirements, and service standards.</li><li>Monitor daily performance, service levels, productivity, quality scores, attendance, and other operational KPIs.</li><li>Ensure proper workflow management across shifts, teams, and functions.</li><li>Identify operational gaps and support the implementation of corrective action plans.</li><li>Coordinate with Team Leaders and support teams to ensure smooth and efficient service delivery.</li><li>Ensure all operational issues are escalated and resolved in a timely and effective manner.</li></ul> 2. Team Leadership and People Management <ul><li>Support, guide, and manage Team Leaders, Supervisors, and frontline agents to achieve operational targets.</li><li>Conduct regular performance reviews, coaching sessions, and feedback meetings.</li><li>Support employee engagement initiatives and promote a positive work environment.</li><li>Monitor team performance and ensure proper action plans are in place for underperforming employees.</li><li>Encourage accountability, discipline, professionalism, and continuous improvement across the team.</li><li>Ensure equal support and development opportunities for team members.</li><li>Assist in managing staffing, scheduling, attendance, absenteeism, and adherence.</li></ul> 3. Performance and KPI Management <ul><li>Monitor and analyze operational KPIs, including service level, AHT, productivity, quality, CSAT, attendance, shrinkage, and adherence.</li><li>Ensure performance targets are consistently met or exceeded.</li><li>Prepare performance reports and present insights to management.</li><li>Identify trends, root causes, and areas of improvement.</li><li>Work with Team Leaders to develop and implement performance improvement plans.</li><li>Track action plans and ensure measurable progress against agreed objectives.</li><li>Support initiatives that improve efficiency, quality, and customer experience.</li></ul> 4. Client and Stakeholder Management <ul><li>Support the Service Delivery Manager in client communication, business reviews, and operational meetings.</li><li>Assist in preparing client reports, presentations, and performance updates.</li><li>Ensure client expectations are understood and translated into clear operational actions.</li><li>Support the handling of client escalations and service-related concerns.</li><li>Maintain professional and effective communication with internal and external stakeholders.</li><li>Collaborate with Workforce Management, Quality, Training, HR, Recruitment, IT, and other support teams to ensure operational stability.</li></ul> 5. Quality and Compliance <ul><li>Ensure teams follow agreed processes, procedures, quality standards, and client guidelines.</li><li>Support quality monitoring activities and ensure quality improvement plans are implemented.</li><li>Work closely with the Quality team to identify performance gaps and coaching opportunities.</li><li>Ensure compliance with company policies, contractual obligations, and operational standards.</li><li>Support internal audits and ensure corrective actions are completed on time.</li><li>Promote a quality-focused culture across the operation.</li></ul> 6. Reporting and Continuous Improvement <ul><li>Prepare and review daily, weekly, and monthly operational reports.</li><li>Analyze performance data and recommend improvement initiatives.</li><li>Support process optimization projects to improve service delivery and operational efficiency.</li><li>Participate in operational reviews and management meetings.</li><li>Ensure accurate documentation of performance, actions, escalations, and follow-ups.</li><li>Drive continuous improvement across service quality, productivity, employee engagement, and customer satisfaction.</li></ul> Required Qualifications <ul><li>Bachelor's degree in Business Administration, Management, or a related field.</li><li>Minimum <strong>5–7 years of experience</strong> in a call center environment.</li><li>Minimum <strong>2–3 years of experience</strong> in a supervisory or assistant manager role.</li><li>Proven experience managing voice operations.</li><li>Strong experience in managing Team Leaders, Supervisors, and large operational teams.</li><li>Excellent command of English, both written and spoken.</li><li>Strong operational knowledge of call center processes and KPIs.</li><li>Ability to manage rotational shifts and 24/7 operations.</li><li>Strong understanding of service delivery, quality, performance management, and customer satisfaction.</li></ul> Preferred Qualifications <ul><li>Experience in interpretation management or interpreter services is preferred.</li><li>Knowledge of call center quality frameworks, preferably COPC.</li><li>Experience working with international clients or English-speaking markets.</li><li>Experience managing client-facing operations.</li><li>Proven track record of achieving operational targets and improving performance.</li><li>Experience in workforce planning, quality improvement, and process enhancement is a plus.</li></ul> Required Skills and Competencies Leadership and People Management <ul><li>Strong leadership and team management skills.</li><li>Ability to coach, motivate, and develop Team Leaders and agents.</li><li>Strong decision-making and problem-solving skills.</li><li>Ability to manage performance and drive accountability.</li><li>High level of ownership, discipline, and reliability.</li></ul> Operational and Analytical Skills <ul><li>Excellent understanding of call center operations and performance metrics.</li><li>Strong analytical skills with the ability to interpret data and identify trends.</li><li>Ability to manage KPIs, SLAs, productivity, quality, and customer experience.</li><li>Strong root cause analysis and action planning skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li></ul> Communication and Stakeholder Management <ul><li>Excellent verbal and written communication skills.</li><li>Strong presentation and reporting skills.</li><li>Ability to communicate professionally with clients, management, and internal teams.</li><li>Strong collaboration skills across different departments and support functions.</li><li>Ability to handle escalations calmly and effectively.</li></ul> Client and Customer Orientation <ul><li>Strong client orientation and service mindset.</li><li>Ability to understand client requirements and operational expectations.</li><li>Focus on delivering an excellent customer experience.</li><li>Results-driven with a strong quality and performance focus.</li><li>Ability to support business objectives and service improvement initiatives.</li></ul> Personal Attributes <ul><li>Detail-oriented and reliable.</li><li>Flexible and able to work under pressure.</li><li>Strong time management and prioritization skills.</li><li>Positive attitude with a continuous improvement mindset.</li><li>Professional, proactive, and solution-oriented.</li></ul> Work Conditions <ul><li><strong>Working Hours:</strong> US shift</li><li><strong>Working Model:</strong> On-site</li><li><strong>Working Days:</strong> 5 working days per week, with 2 days off</li><li><strong>Operation Type:</strong> Voice account / 24/7 operations environment</li></ul> Why Join Us? <p>This is a great opportunity for an experienced call center professional to take the next step in their leadership career, support a large-scale operation, and contribute directly to service excellence, team performance, client satisfaction, and business growth.</p><br> <p>If you are a strong leader with a passion for operations, people management, and delivering exceptional customer service, we invite you to apply and become part of our dynamic team.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.</b></p><br><p><b>We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.</b></p><br><p><b>If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.</b></p><br><p><b><span><span><span>For more information about our privacy policy and how to manage cookies, visit our </span></span></span></b><b>Privacy Policy</b><b><span><span><span>.</span></span></span></b></p><br><p><b><span>Job Title:</span></b><span>&nbsp;Customer Success Manager (CSM)</span></p><br><br><p><b><span>Location:</span></b> <span>Cairo, Egypt</span></p><br><br><p><b><span>Employment Type:</span></b> <span>Full-time / Hybrid&nbsp;/ </span><span>Travel to customer sites and AVEVA offices is expected (~25% annually)</span></p><br><br><p><b><span>The job</span></b></p><br><p><span>The </span><b><span>Customer Success Manager (CSM)</span></b><span> is the main customer contact responsible for helping customers achieve faster value, stronger adoption, and better business outcomes from their AVEVA solutions. The role manages a portfolio of accounts through success planning, regular engagement, and trusted stakeholder relationships, while working cross-functionally with internal teams and partners to maximize customer value and support growth. The CSM also serves as the </span><b><span>voice of the customer</span></b><span> internally, helping drive continuous improvement across products and services.</span> </p><br><br><p><b><span>Key responsibilities</span></b></p><br><br><p>As part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer’s success and their perceived value of the AVEVA software set</p><br><p>The Customer Success Manager will focus on these key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers</p><br><p><u>Onboarding</u> - establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness</p><br><p><u>Deployment</u> - work with the Delivery Services Team or AVEVA partners to define architecture, identify and prioritize the PI rollout, recommend AVEVA Services or Support, define the Enterprise Roadmap, define and manage the ‘Services’ budget, and request, quote, coordinate AVEVA Services and Resources</p><br><p><u>Adoption</u> - understand customer’s business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud, synergy Sales plays, etc.)</p><br><p><u>Expansion</u> - identify new business opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer’s business and frequent contacts</p><br><br><p><b><span>Essential requirements</span></b></p><br><br><ul><li><p><b>4+ years</b>’ experience in similar roles</p><br></li><li><p>Strong Verbal and written Communication skills</p><br></li><li><p>Strong presentation skills on AVEVA core technologies, business initiatives and services <b>OR</b> similar products (Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECT)</p><br></li><li><p>Ability to work well with cross-function and geographically distributed teams</p><br></li><li><p>Strong multi-tasking ability with a keen sense of prioritization</p><br></li><li><p>Strong relationship management and organizational skills</p><br></li><li><p>Experience with project and program management methodology and techniques</p><br></li><li><p>‘Out-of-the-box’ thinking that will enable delivery of solutions and services tailored for individual customer profiles and situations</p><br></li><li><p>Ability to think strategically, as well as tactically</p><br></li><li><p>Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday</p><br></li><li><p>Language Requirements: Arabic and English</p><br></li></ul><br><p><b><span>Desired skills</span></b></p><br><br><ul><li><p><b>4+ years</b> of relevant experience in the manufacturing and/or services industry</p><br></li><li><p><b>2+ years</b> of experience with AVEVA software products, with working knowledge of one or more of the following, or similar solutions: Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECT</p><br></li><li><p>Experience with AVEVA Engineering products would be considered an added advantage</p><br></li><li><p>Industry knowledge in one or more of the following sectors: Oil &amp; Gas, Mining, or Power</p><br></li><li><p>French language proficiency would be considered a strong asset</p><br></li></ul><p><b><span>Commercial at AVEVA</span></b></p><br><br><p><span><span>Our Commercial team, </span><span>comprised</span><span> of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.</span></span></p><br><br><p><span><span>If </span><span>you're</span><span> passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, </span><span>you'll</span><span> find success and </span><span>fulfilment</span><span> in our Commercial team.</span></span></p><br><br><p><span><span>Find out more:</span></span><u><span>https://www.aveva.com/en/about/careers/</span></u></p><br><br><p><b><span>AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment.&nbsp; Background checks will be conducted in accordance with local laws and may, subject to those laws, &nbsp;include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.&nbsp; Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.</span></b></p><br><p><br><b>AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.<br>&nbsp;<br>Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.</b></p><br> </div>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know — connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <h4>Team supervision & leadership:</h4> <ul> <li>Supervise and lead the team of waiters/waitresses, runners, ensuring they deliver exceptional service that aligns with the restaurant’s standards and vision.</li> <li>Provide ongoing training, coaching, and feedback to team members to improve service delivery and knowledge of the specialty menu.</li> <li>Foster a positive, engaged, and high-performing team environment.</li> <li>Ensure that all team members maintain a high level of professionalism and uphold company standards.</li> </ul> <h4>Guest experience & service excellence:</h4> <ul> <li>Oversee the delivery of a personalized and memorable dining experience for each guest, ensuring the service is aligned with the theme or cuisine specialty of the restaurant.</li> <li>Address any guest concerns or issues promptly and professionally, ensuring their satisfaction.</li> <li>Ensure that team members provide detailed and accurate explanations of the menu, including ingredient sourcing, preparation methods, and wine pairings.</li> </ul> <h4>Menu expertise & recommendations:</h4> <ul> <li>Maintain a deep understanding of the restaurant’s specialized menu, including unique ingredients, preparation techniques, and drink pairings.</li> <li>Supervise and guide the team in offering wine, cocktail, or non-alcoholic beverage pairings, and assist guests with dietary restrictions or special requests.</li> <li>Stay updated on seasonal menu changes and ensure that the team is well-informed of any new specialty dishes or drinks.</li> </ul> <h4>Operational efficiency:</h4> <ul> <li>Oversee the daily operations of the specialty dining area, ensuring all service areas are properly organized and that all guest orders are taken and delivered efficiently.</li> <li>Ensure proper organization of dining areas, including table settings, glassware, utensils, and condiments, for smooth service transitions.</li> <li>Coordinate with kitchen and bar teams to ensure that all orders are prepared and delivered promptly, according to guest preferences.</li> </ul> <h4>Upselling & revenue generation:</h4> <ul> <li>Supervise the team in upselling premium dishes, beverages, and exclusive items to enhance the guest experience and increase revenue.</li> <li>Encourage team members to suggest additional menu items or beverage pairings to complement the meal.</li> </ul> <h4>Reporting & administrative duties:</h4> <ul> <li>Ensure accurate reporting of daily operations, including guest feedback, sales data, and staff performance.</li> <li>Prepare and submit operational reports to senior management, highlighting areas for improvement or adjustment.</li> <li>Monitor stock levels of restaurant supplies (e.g., menus, utensils, glasses) and ensure timely replenishment as needed.</li> </ul> <h4>Health & safety compliance:</h4> <ul> <li>Enforce health and safety standards, ensuring that all staff follow proper hygiene practices and maintain a clean and safe dining environment.</li> <li>Ensure all safety protocols are followed in the dining area, including emergency procedures.</li> </ul> <h4>Problem resolution & continuous improvement:</h4> <ul> <li>Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</li> <li>Collect and act on guest feedback to continuously improve the quality of in-room dining service and experience.</li> <li>Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</li> </ul> <h4>Additional responsibilities:</h4> <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <h4>Experience/certificates/education</h4> <ul> <li>Experience: Minimum of 1-2 years in a supervisory role in restaurant operations, preferably in a high-end restaurant or a luxury hospitality environment.</li> <li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li>Skills & attributes: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent interpersonal and communication abilities.</li> <li>Attention to detail and strong organizational skills.</li> <li>Proven ability to manage multiple priorities and meet deadlines.</li> <li>Ability to handle confidential and sensitive information.</li> <li>Strong understanding of food and beverage trends, menu development, and service excellence.</li> <li>Proficiency in relevant software and MS Office Suite.</li> <li>Professional and well-presented at all times.</li> <li>Customer-centric approach with a passion for hospitality.</li> <li>Proactive problem-solver with a solutions-oriented mindset.</li> <li>Ability to work in a fast-paced, dynamic environment.</li> <li>Must be able to handle multiple tasks and adapt to changing priorities.</li> </ul> </li> <li>Language: <ul> <li>Excellent reading, writing and oral proficiency in English language.</li> <li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li> </ul> </li> </ul> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a DevOps Engineer to support global IT integration and lead the delivery of secure, scalable, and production-ready solutions on private cloud environments. This role focuses on building and managing modern application platforms using Kubernetes while ensuring high availability, reliability, and seamless deployment for multiple Vodafone markets.</p> <h4>What you’ll do</h4> <ul> <li>Ensure availability, reliability, and performance of applications, infrastructure, and CI/CD pipelines across environments</li> <li>Lead system migrations, upgrades, and integrations, including decisions on tooling, automation, and deployment strategies</li> <li>Manage incident and problem resolution, prioritising according to SLA impact and business criticality</li> <li>Define and promote DevOps best practices, including monitoring, automation, and knowledge sharing</li> <li>Collaborate with internal teams and external vendors to resolve issues and drive continuous improvements</li> <li>Maintain application and server availability across UNIX and Windows platforms</li> <li>Troubleshoot and resolve application, infrastructure, and database-related issues</li> <li>Support and enhance CI/CD pipelines and automation frameworks</li> <li>Maintain and update technical documentation and knowledge bases</li> <li>Use internal tools and documentation repositories to efficiently resolve incidents</li> </ul> <h4>Who you are</h4> <ul> <li>Experienced in DevOps tools implementation and system integration</li> <li>Strong knowledge of Kubernetes, Docker, and microservices architecture</li> <li>Familiar with tools such as Jira, Confluence, GitHub, Nexus, and SonarQube</li> <li>Understanding of AWS cloud services is advantageous</li> <li>Solid background in UNIX/Linux administration and IT infrastructure (e.g., DNS, proxy, connectivity)</li> <li>Experience in service management, prioritisation, and handling multiple incidents simultaneously</li> <li>Familiarity with ITIL practices or certification is beneficial</li> <li>Knowledge of API management tools such as Apigee is desirable</li> <li>Basic software or web development knowledge is an advantage</li> <li>Strong problem-solving, collaboration, and communication skills</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on global platforms supporting multiple Vodafone markets</li> <li>Exposure to modern DevOps practices, private cloud environments, and large-scale systems</li> <li>Collaborative working environment with cross-functional and international teams</li> <li>Opportunities for professional growth through system upgrades, migrations, and innovation initiatives</li> <li>Ability to contribute to process improvements and automation</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced Kubernetes orchestration and containerisation practices</li> <li>End-to-end CI/CD pipeline management and optimisation</li> <li>Cloud-native architecture and private cloud platform engineering</li> <li>Incident management and root cause analysis in large-scale environments</li> <li>Cross-functional collaboration and stakeholder management in global delivery models</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology, and transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry, and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>This role is suited to individuals with strong backend expertise who enjoy working on complex, distributed systems using modern Java frameworks, cloud technologies, and microservices architectures. The position follows a hybrid working model and offers the opportunity to contribute to large-scale, business-critical platforms within a global environment.</p> <h4>What you’ll do</h4> <ul> <li>Design, develop, and maintain robust Java-based applications for enterprise-wide platforms.</li> <li>Build and enhance microservices using Spring Boot, Spring Cloud, and Spring Security.</li> <li>Develop solutions to complex technical problems, ensuring scalability, reliability, and performance.</li> <li>Work with Java 8 or Java 17 environments, applying modern language features and best practices.</li> <li>Implement containerised services using Docker and Kubernetes.</li> <li>Collaborate within CI/CD pipelines to enable efficient build, test, and deployment processes.</li> <li>Contribute to cloud-based deployments and services, with exposure to AWS environments.</li> <li>Work closely with cross-functional teams to deliver high-quality outcomes aligned to business needs.</li> <li>Apply strong problem-solving and analytical skills to diagnose and resolve technical issues.</li> </ul> <h4>Who you are</h4> <ul> <li>You have strong hands-on experience with Java and enterprise application development.</li> <li>You bring solid expertise in Spring Boot, Spring Cloud, and Spring Security frameworks.</li> <li>You have experience designing and working with microservices architectures.</li> <li>You are comfortable working with containerisation technologies such as Docker and Kubernetes.</li> <li>You have familiarity with CI/CD pipelines and cloud platforms, particularly AWS.</li> <li>You demonstrate excellent problem-solving and analytical thinking skills.</li> <li>You communicate clearly and effectively in English, both verbally and in writing.</li> <li>You collaborate well with others and contribute positively within diverse, distributed teams.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to enterprise-scale, cloud-native systems within a global organisation.</li> <li>Opportunities to work with modern Java versions, microservices, and container orchestration.</li> <li>Access to structured training programmes and professional certifications.</li> <li>Clear development pathways and potential promotion opportunities in line with HR mobility policies.</li> <li>A hybrid working model that supports flexibility and collaboration.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced backend engineering practices using modern Java frameworks.</li> <li>Designing and operating scalable microservices architectures.</li> <li>Cloud-native development and deployment on AWS platforms.</li> <li>Container orchestration and service resilience using Kubernetes.</li> <li>Working effectively within CI/CD-driven delivery environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.</p><br><p>DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.</p><br><p>For more information, please visit: www.didiglobal.com/news</p><br>#LI-Hybrid<p>From day one you'll find a rich, collaborative, global culture where your responsibilities will have a direct impact on the company's strategy and growth.</p><br> <p>Being part of the Operations Team will give you the unique opportunity to be responsible for pushing the sustained growth of the DiDi Mobility rider platform while adding value to the marketplace in Egypt via executing new initiatives.</p><br> <ul> <li>Collect, analyze, and interpret large datasets related to rider behavior, trip patterns, customer feedback, and operational performance to support data-driven decision-making.</li> <li>Support the growth and sustainability of the active rider base by monitoring acquisition and recall performance, ensuring healthy sign-up volumes, conversion rates, and retention metrics.</li> <li>Manage and optimize incentive allocation across new rider acquisition and recall initiatives, ensuring efficiency while meeting volume and performance targets.</li> <li>Track campaign performance and key KPIs, providing regular insights and recommendations to improve effectiveness and ROI.</li> <li>Provide analytical and administrative support for cross-functional projects led by the Operations Manager, including timeline tracking, stakeholder coordination, and progress reporting.</li> <li>Evaluate existing operational processes and workflows to identify inefficiencies, gaps, and opportunities for improvement, and support the implementation of optimization initiatives.</li> <li>Assist in A/B testing and experimentation, including hypothesis formulation, result analysis, and post-test recommendations.</li> <li>Collaborate with Product, Marketing, and CX teams to translate insights into actionable improvements across the rider journey.</li> </ul><ul><li>We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient. </li><li>We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics. </li><li>We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do. </li><li>We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other. </li><li>We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow. </li><li>We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.</li></ul><p><strong>We are committed to building inclusive and diverse teams.</strong></p><br><p>At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.</p><br><p>Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.</p><br><p>We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.</p><br><p><em><strong>I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms</strong></em></p><br><p>• Bachelor’s degree in Business Administration, Economics, Statistics, or related field.</p><br> <p>• 1-3 years of experience in a data analysis, business analysis, or similar role.</p><br> <p>• Strong analytical skills with experience in using statistical tools and software.</p><br> <p>• Proficient in Microsoft Excel and data visualization tools. SQL knowledge is a plus.</p><br> <p>• Excellent organizational and communication skills.</p><br> <p>• Ability to work effectively in a team and adapt to a rapidly changing environment.</p><br> <p>• Excellent verbal and written communication skills.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet. As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.</p><p>As the Brand and Communication Senior Specialist, you will play a pivotal role in developing and executing comprehensive brand and communication strategies to enhance brand awareness, drive engagement, and support business objectives. You will have to be a strategic thinker with a creative mindset, exceptional <b>communication skills, and a passion for building and nurturing brand equity.</b></p><p><b>Key Responsibilities:</b></p><ul><li>Brand Strategy Development: Develop and implement strategic brand plans aligned with company objectives, ensuring consistency across all touchpoints and channels;</li><li>Brand Identity Management: Manage and uphold the company's brand identity, including visual elements, messaging, and tone of voice, to ensure alignment with brand values and positioning;</li><li>Content Creation and Management: Create compelling and engaging content for various platforms, including social media, website, email, and print materials, that effectively communicates the brand message and resonates with the target audience;</li><li>Campaign Development: Lead the development and execution of integrated marketing campaigns, from concept to delivery, across multiple channels to drive brand awareness, engagement, and conversion;</li><li>PR &amp; Media Relations: Cultivate and maintain relationships with media outlets, journalists, and influencers to secure press coverage and amplify brand messaging through earned media channels;</li><li>Digital Marketing: Collaborate with digital marketing teams to optimise online presence, including website content, SEO/SEM strategies, email marketing, and social media advertising;</li><li>Internal Communication: Develop and implement internal communication strategies to ensure consistent messaging and alignment with company culture and values among employees;</li><li>Brand Performance Measurement: Track and analyse key performance indicators (KPIs) to evaluate the effectiveness of brand and communication initiatives and make data-driven recommendations for optimisation;</li><li>Stakeholder Collaboration: Collaborate cross-functionally with internal teams, including marketing, sales, product development, and senior leadership, to ensure brand initiatives are integrated and aligned with broader business goals.</li></ul><p><b>Qualifications</b></p><p>Bachelor s degree in marketing, Mass Communication, or a related field.</p><p>Experience</p><p>5+ years of experience in a similar role. Preferably in a reputable creative agency.</p><p>Knowledge</p><p>Experience in brand management, communication, or marketing roles with a proven track record of success;</p><p>Strong strategic thinking and analytical skills, with the ability to translate insights into actionable strategies;</p><p>Excellent written and verbal communication skills, with a keen attention to detail and the ability to craft compelling narratives;</p><p>Creative mindset with a passion for storytelling and brand building;</p><p>Experience with digital marketing platforms, content management systems, and analytics tools;</p><p>Ability to thrive in a fast-paced environment, manage multiple projects simultaneously, and meet tight deadlines;</p><p>Strong interpersonal skills and the ability to collaborate effectively with diverse teams and stakeholders.</p><p>Skills</p><p>Excellent communication, collaboration, and time-management skills, including prioritising, scheduling and adapting when necessary;</p><p>Strong creative skills;</p><p>Strategic Thinker.</p><p>Traits</p><p>Agile and capable of handling multiple projects simultaneously;</p><p>An eye for detail and the ability to proofread one's own work is a must;</p><p>Ability to work independently with little or no daily supervision;</p><p>Strict adherence to the style guides of Dubizzle and their policies for publication;</p><p>Creative, innovative and easily adapts to changes.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in marketing, Mass Communication, or a related field.</li><li>5+ years of experience in a similar role. Preferably in a reputable creative agency.</li><li>Experience in brand management, communication, or marketing roles with a proven track record of success;</li><li>Strong strategic thinking and analytical skills, with the ability to translate insights into actionable strategies;</li><li>Excellent written and verbal communication skills, with a keen attention to detail and the ability to craft compelling narratives;</li><li>Creative mindset with a passion for storytelling and brand building;</li><li>Experience with digital marketing platforms, content management systems, and analytics tools;</li><li>Ability to thrive in a fast-paced environment, manage multiple projects simultaneously, and meet tight deadlines;</li><li>Strong interpersonal skills and the ability to collaborate effectively with diverse teams and stakeholders.</li><li>Excellent communication, collaboration, and time-management skills, including prioritising, scheduling and adapting when necessary;</li><li>Strong creative skills;</li><li>Strategic Thinker.</li><li>Agile and capable of handling multiple projects simultaneously;</li><li>An eye for detail and the ability to proofread one's own work is a must;</li><li>Ability to work independently with little or no daily supervision;</li><li>Strict adherence to the style guides of Dubizzle and their policies for publication;</li><li>Creative, innovative and easily adapts to changes.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team comprised of Butlers and Butler Valets and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department. While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p><p>CORE WORK ACTIVITIES</p><p>Managing Butler Services</p><p>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests. Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement. Manages VIP guests schedules as appropriate to support potential needs. Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible. Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey. Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results. Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team. Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members. Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship. Continuously strives with the team to provide the bespoke and uncompromising services. Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</p><p>Supporting Management of Front Desk Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</p><p>Guest Relations</p><p>Sets the standard and tone for how Butler team members drive guest relations. Coaches team members to recognize and build rapport with guests. Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements. Verifies Butler teams manage guests schedules to anticipate potential needs. Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible. Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy. Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ? Assists other employees to verify proper coverage and prompt guest service.</p><p>Managing Departmental Costs</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</p><p></p></section>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>To achieve SME and SOHO customer acquisition targets by ensuring excellent customer experience standards and positioning our offering competitively to capture and grow market share.</p> <h4>Job profile</h4> <ul> <li>Manage a team of up to 15 outsourced sales agents to achieve key targets, including net additions, voice points, solutions, and accounts.</li> <li>Plan and distribute sales activities across territories to maximize opportunities, grow market share, and increase year-on-year sales.</li> <li>Collaborate with key stakeholders (Marketing, Activation, and project owners) to ensure smooth execution of tasks and projects.</li> <li>Encourage innovation within the team by identifying and supporting new ideas that improve performance.</li> <li>Reduce and resolve customer complaints while maintaining high sales quality standards (93% by Month 3, 85% by Month 6, and keeping “no network” cases below 7%).</li> <li>Train and develop the team to represent Vodafone effectively and support the Digital #1 strategy.</li> <li>Deliver an exceptional customer experience to achieve top Net Promoter Score (NPS) for acquired accounts.</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>Excellent sales skills and problem solving.</li> <li>Reporting, time management, and presentation skills.</li> <li>Excellent leadership, negotiation, and communication skills.</li> <li>Full awareness about retail structure and related functions.</li> <li>Results oriented, self-disciplined, and organized.</li> <li>Fluent spoken and written English language.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>