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French Customer Service Representative<br><br>Cairo, Egypt | Full-Time<br><br>About Sutherland<br><br>At Sutherland, we combine artificial intelligence, cloud engineering, and advanced automation to deliver digital transformation for iconic global brands. With over 360 proprietary innovations and a commitment to operational excellence, we engineer measurable outcomes that elevate customer experiences worldwide.<br><br>Description Du Poste<br><br>We are seeking a customer-focused French Customer Service Representative to join our Cairo team. In this role, you will act as the frontline voice of global brands, delivering high-quality phone support and seamless issue resolution.<br><br>Key Responsibilities<br><br>Handle inbound customer inquiries via phone, providing prompt and empathetic support.<br><br>Diagnose, troubleshoot, and resolve issues effectively while upholding service quality standards.<br><br>Ensure every customer interaction reflects professionalism, active listening, and brand value.<br><br>Collaborate with internal support teams to continuously improve service delivery.<br><br>Qualifications<br><br>Language Proficiency: Fluent French (C1/B2) paired with strong conversational English. Background: Open to fresh graduates, experienced candidates, and college dropouts. Skills: Excellent communication, active listening, and structured problem-solving abilities. Mindset: Adaptable team player with a positive, growth-oriented attitude. Availability: Flexibility to work rotational overnight/night shifts. <br><br>Informations supplémentaires<br><br>Competitive salary package plus performance KPIs (guaranteed during the first 3 months). 33.7k net including 15% kpis/ morning shifts Fully paid onboarding and continuous product training. Comprehensive social and private medical insurance. Door-to-door / central-point company transportation. Night shift allowance. Clear paths for internal career advancement. <br><br>How To Apply<br><br>Send your updated CV or a voice note in French to 01032333143 or 01034442874.<br><br>???? SUTHERLAND IS HIRING NOW! | ON RECRUTE ! ????????<br><br>???? NEW LAUNCHING ACCOUNT | WAVE ZERO<br><br>Nouveau compte | Première vague<br><br>???? 100% Virtual Hiring Process<br><br>???????? French Customer Service Representatives<br><br>???? New Cairo | On-Site | Full-Time<br><br>✨ Vous avez un niveau B2 ou plus en français ?<br><br>Join the FIRST WAVE and be part of a brand-new account from day one! ????<br><br>???? 33.7K NET for the first 3 months, including 15% KPIs<br><br>☀️ Shifts starting from 8:00 AM — latest shift ends at 10:00 PM<br><br>⏰ No overnight shifts<br><br>???? Promotion eligibility after only 6 months<br><br>???? Wave Zero = fast-track growth opportunities<br><br>???? WHY JOIN SUTHERLAND ? | NOS AVANTAGES<br><br>???? Highest Net Salary in the Market (New Salary Increase!)<br><br>???? Full Transportation Coverage<br><br> ???? Females: Door-to-door transportation — return trips 24/7 ???? Males: Drop-off within 1 km — 8 PM to 6 AM<br><br>???? Graduates & Dropouts welcome<br><br>???? Free Wellness Coach & Therapy Sessions<br><br>????️ Gym Access & Discounts<br><br>???? International & Multilingual Environment<br><br>⚠️ LIMITED SLOTS AVAILABLE!<br><br>???????? Votre français mérite une vraie évolution de carrière !<br><br>???? Rejoignez la première vague — postulez maintenant !<br><br>???? APPLY NOW | POSTULEZ MAINTENANT via Whats App:<br><br>???? Whats App – Apply Now<br><br>01034442874 (Call me directly)<br><br>???? Whats App – Apply Now<br><br>01032333143 (Whatsapp)<br><br>#Sutherland #French B2 #French Jobs #Wave Zero #Hiring Egypt #Jobs InEgypt #Customer Service #New Cairo #OnRecrute #French Speakers