وظائف مفتش أمن - القاهرة مصر

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Envision Employment Solutions is currently looking for a Cybersecurity Engineer (UCF) for one of our partners, a global leader in consulting, digital transformation, technology and engineering services!</p><p>We are seeking an experienced Cybersecurity Engineer (UCF) to join our team and play a key role in strengthening our threat detection capabilities. In this role, you will design, develop, and optimize detection content that enables the Security Operations Center (SOC) to identify and respond to evolving cyber threats. Working closely with Threat Intelligence, Threat Hunting, and SOC teams, you will build and maintain high-quality detection rules, enhance detection coverage, and continuously improve the accuracy and effectiveness of security monitoring across the organization.</p><p>Responsibilities:</p><p>Detection Engineering</p><ul><li>Design, develop, and maintain detection rules, signatures, and playbooks.</li><li>Build, test, deploy, and optimize detection logic within the Use Case Factory (UCF).</li><li>Validate detection capabilities against emerging threats and attack techniques.</li><li>Continuously tune detection content to improve accuracy and reduce false positives.</li></ul><p>Security Operations</p><ul><li>Deploy and maintain detection capabilities across the organization's SOC infrastructure.</li><li>Analyze and correlate security events from multiple data sources.</li><li>Support the identification and investigation of suspicious or malicious activities.</li><li>Collaborate with SOC teams to improve detection coverage and operational effectiveness.</li></ul><p>Documentation &amp; Continuous Improvement</p><ul><li>Maintain technical documentation for detection rules, processes, and operational procedures.</li><li>Support continuous improvement initiatives by identifying gaps and recommending enhancements.</li><li>Stay informed on emerging threats, attacker techniques, and detection best practices.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Computer Science, Cybersecurity, Information Technology, or a related field (preferred)</p><p>Minimum 6-10 years of experience in cybersecurity operations, detection engineering, or SOC environments</p><p>Proven experience in developing and managing detection rules within SIEM platforms (e.g., Splunk)</p><p>In-depth understanding of cybersecurity technologies, threat detection methodologies, and security operations</p><p>Excellent communication, interpersonal, and problem-solving skills</p><p>Fluency in written and spoken English</p><p>Strong analytical and reporting skills</p><p>Proficiency in various security tools and technologies, including SIEM (Splunk), SOAR platforms, scripting languages (Python, PowerShell, Bash), and CI/CD pipelines'</p><p></p></section>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a security officer and facility safety professional, you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li>Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions.</li> <li>Assist with investigations: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents.</li> <li>Maintain accurate documentation: Prepare and ensure the accuracy of security reports and records.</li> <li>Respond to emergencies: Assist in handling safety hazards, fires, medical incidents, and security threats.</li> <li>Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism and efficiency.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality; acting with integrity and always doing the right thing; inspiring others through leadership; a belief that teamwork drives the best outcomes; a sense of ownership and accountability; and a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Senior DevOps Engineer II, you will shape how infrastructure is built, secured, and operated across the Mondia platform. You will own the delivery experience for engineering teams - making pipelines, deployments, and environments faster, safer, and more autonomous. You will drive the designof shared cloud infrastructure, observability strategy, and disaster recovery alongside a distributed infrastructure team spanning Hamburg, Dubai, and Cairo. In this role, you combine deep technical expertise with informal leadership to raise the standard of operational excellence across the group.</p> <p> </p> <p> <strong>Roles and Responsibilities</strong> </p> <p> </p> <ul> <li>Architect and maintain cloud infrastructure on AWS, designing multi-account network topologies, service deployments, and disaster recovery strategies</li> <li>Own and evolve CI/CD pipelines across multiple product lines, with a focus on reliability, speed, and maintainability</li> <li>Own and evolve Infrastructure as Code (OpenTofu/Terraform, AWS CDK/TypeScript), maintaining reusable module libraries and managing remote state</li> <li>Define and refine deployment standards including environment promotion, rollback strategies, blue/green and canary releases</li> <li>Build and maintain container platforms (Docker, AWS ECS) with a focus on image security and runtime hardening</li> <li>Own the observability platform (New Relic, Prometheus, Grafana) design alerting strategies, define SLOs, and lead incident response</li> <li>Design and implement disaster recovery strategies; own RTO/RPO targets and ensure recovery readiness across critical services</li> <li>Implement and enforce security best practices including AWS security tooling, secrets management, and IAM policy design</li> <li>Collaborate with development teams to shorten feedback loops and make deployments more predictable and repeatable</li> <li>Participate in on-call rotation and ensure 99.9% platform availability</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> <strong>Behavioral Skills</strong> </p> <p> Proven leadership skills with experience guiding and mentoring engineers</p> <p> Ability to handle multiple competing priorities in a fast-paced,</p> <p> distributed environment</p> <p> Strong automation mindset and problem-solving skills with the ability to</p> <p> follow through to completion</p> <p> Clear communicator who translates technical risk into business language</p> <p> </p> <p> <strong>Technical Competencies/Skills </strong> </p> <p> Strong AWS experience (ECS, Aurora, CloudFront, FIS, Cost Optimisation)</p> <p> Infrastructure as Code expertise (OpenTofu/Terraform, AWS CDK/TypeScript)</p> <p> Advanced GitLab CI/CD - multi-project pipelines, runners, artifacts at scale</p> <p> Docker, container security, and container orchestration (ECS/Kubernetes)</p> <p> Production-grade scripting (Python, Shell)</p> <p> Observability platform ownership (New Relic, Prometheus, Grafana)</p> <p> Advanced AWS networking (Transit Gateway, VPN, FortiGate)</p> <p> AWS security tooling (GuardDuty, Security Hub, Config) and secrets management</p> <p> Linux performance tuning and hardening</p> <p> AI-assisted development integrates AI tooling into daily workflows</p> <p> Disaster recovery design and implementation</p> <p> </p> <p> <strong>Nice to have:</strong> </p> <p> Ansible for configuration management</p> <p> Kubernetes (in addition to ECS)</p> <p> AWS certifications (Solutions Architect Professional, DevOps Engineer Professional)</p> <p> Security certifications (CISSP, OSCP)</p> <p> </p> <p> <strong>Education:</strong> </p> <p>University degree in Computer Science, Information Technology, or equivalent practical experience</p> <p> </p> <p> <strong>Experience:</strong> </p> <p>7+ years in DevOps/SRE/Infrastructure roles, with at least 2 years at a senior level</p> <p> </p> <p> <strong>Licenses and certifications: </strong> </p> <p>AWS certifications are highly desired; security certifications (CISSP, OSCP) are a plus</p> <p> </p> <p> <strong>Physical demand and working conditions:</strong> </p> <p>Professional office environment - hybrid model, Cairo office; participation in on-call rotation</p> <p> </p> <p> </p> <p> </p> <p> </p> <ul> <li>Social insurance</li> <li>Health insurance for employee and family</li> <li>The company will contribute up to EUR 25 per month towards staff perks</li> <li>Benefit from our <strong>performance-based bonus scheme</strong>, in line with company policy.</li> <li>EUR equivalent salaries paid in EGP</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Control &amp; Protection Supervisor is responsible for ensuring the day-to-day management of fraud controllers, who issue fines, and X-ray agents, who monitor security devices. The role is responsible for applying and monitoring daily strategic revenue protection activities across the territory.</p><p><strong>RESPONSIBILITIES/DUTIES</strong></p><p><strong>Operations &amp; Anti-Fraud Management</strong></p><ul><li>Ensure controllers maintain and consistently apply anti-fraud procedures and policies across trains and stations to secure RDMC benefits throughout the territory.</li><li>Support the Control &amp; Security Manager in identifying, assessing, and resolving potential security hazards or breaches.</li><li>Ensure proper response to emergencies within the assigned territory.</li><li>Ensure presence at key stations during peak hours to effectively manage operations.</li><li>Support management in strategic pricing and fare adjustment decisions.</li><li>Carry out ticket inspection activities on trains and in stations using Portable Checking and Vending Machines capable of reading, analyzing, and determining ticket validity.</li><li>Issue penalty fares to passengers traveling without a valid ticket, attempting to evade the correct fare, or violating applicable by-laws.</li><li>Interact with transportation police on RDMC-related security matters.</li></ul><p><strong>Team Leadership &amp; Management</strong></p><ul><li>Manage and oversee the controllers team, including scheduling, performance monitoring, performance evaluations, and issue resolution.</li><li>Lead and supervise the X-ray machine officers team to ensure efficient operations.</li><li>Ensure all duties are properly covered, and teams are deployed within their designated zones.</li><li>Monitor service delivery to achieve committed performance targets.</li><li>Conduct sign-on and operational briefings for all teams and ensure compliance with uniform requirements.</li><li>Ensure all staff under this unit are adequately trained in their roles and provide additional guidance where required.</li><li>Carry out upskilling and refresher training on all applicable rules, procedures, and revenue protection practices.</li><li>Be a key instructor in revenue protection training activities as required.</li><li>Develop the CMS of fraud controllers.</li><li>Ensure all Fraud Controllers are competent in performing their duties.</li></ul><p><strong>Performance Monitoring &amp; Operational Improvement</strong></p><ul><li>Check and analyze departmental data, logbooks, and reports, and suggest operational improvements where required.</li><li>Monitor daily operational performance and identify areas requiring improvement across control and protection activities.</li><li>Support the implementation of operational improvement plans and corrective actions when required.</li><li>Coordinate with relevant departments to ensure smooth execution of revenue protection and security activities.</li></ul><p><strong>Safety &amp; Compliance</strong></p><ul><li>Apply SOP instructions consistently across the territory.</li><li>Prioritize the safety of passengers affected by daily operations.</li><li>Maintain appropriate uniform and professional appearance in accordance with customer service policy.</li><li>Be a point of contact for all revenue protection enquiries.</li></ul><p><strong>Customer Service &amp; Stakeholder Interaction</strong></p><ul><li>Respond to customer requests and complaints professionally and courteously when required.</li><li>Implement management instructions accurately and professionally.</li></ul><p><strong>Reporting &amp; Administrative Duties</strong></p><ul><li>Provide regular performance and operational reports to the Control &amp; Security Manager.</li><li>Achieve additional tasks assigned by the Control &amp; Security Manager.</li></ul><p><strong>Safety Responsibilities</strong></p><ul><li>Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</li><li>Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</li><li>Be mindful that Safety, Security, and Environmental protection are everyone s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</li></ul><p><strong>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</strong></p><p><strong>QUALIFICATIONS:</strong></p><ul><li>Bachelor s degree in commerce, Accounting, Finance, or related field.</li><li>Proficiency in English and Arabic (written and spoken).</li></ul><p><strong>KNOWLEDGE:</strong></p><ul><li>Knowledge of operational control, and customer service practices.</li><li>Understanding of safety procedures, operational compliance requirements, and incident handling.</li><li>Strong analytical, reporting, and problem-solving skills.</li></ul><p><strong>EXPERIENCE:</strong></p><ul><li>5 7 years of professional experience in customer service industries, transport operations, or security operations.</li><li>Demonstrated experience in managing and supervising operational teams.</li><li>Experience in handling operational incidents and customer-related issues is preferred.</li></ul><p><strong>DESIRED BEHAVIORS &amp; EXPERIENCES</strong></p><ul><li><strong>Operational Accountability:</strong> Ensures consistent enforcement of operational and anti-fraud procedures across all assigned areas.</li><li><strong>Team Leadership:</strong> Leads operational teams effectively through guidance, coaching, and performance oversight.</li><li><strong>Safety Commitment:</strong> Promotes a strong safety culture and ensures compliance with operational safety standards.</li><li><strong>Customer Focus:</strong> Handles passengers and stakeholders professionally while maintaining service quality standards.</li><li><strong>Attention to Detail:</strong> Monitors operational activities accurately and identifies areas requiring corrective action or improvement.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in commerce, Accounting, Finance, or related field.</li><li>Proficiency in English and Arabic (written and spoken).</li><li>Knowledge of operational control, and customer service practices.</li><li>Understanding of safety procedures, operational compliance requirements, and incident handling.</li><li>Strong analytical, reporting, and problem-solving skills.</li><li>5 7 years of professional experience in customer service industries, transport operations, or security operations.</li><li>Demonstrated experience in managing and supervising operational teams.</li><li>Experience in handling operational incidents and customer-related issues is preferred.</li><li>Operational Accountability: Ensures consistent enforcement of operational and anti-fraud procedures across all assigned areas.</li><li>Team Leadership: Leads operational teams effectively through guidance, coaching, and performance oversight.</li><li>Safety Commitment: Promotes a strong safety culture and ensures compliance with operational safety standards.</li><li>Customer Focus: Handles passengers and stakeholders professionally while maintaining service quality standards.</li><li>Attention to Detail: Monitors operational activities accurately and identifies areas requiring corrective action or improvement.</li></ul><p></p></section>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>What you’ll do</h4> <p><strong>Role purpose:</strong><br> Act as architecture and design authority across IT organization.<br> Impact assessment of requirements arising from the business and product owners to define solutions that align with our architecture strategy and achieve the optimum balance between compliance to requirements and delivery time/costs.<br> Contributing to the technical solution architecture strategy and roadmap.<br> Responsible for delivering end to end solution designs that meet business needs and requirements.<br> Responsible for aligning Vodafone Egypt IT roadmap with group strategy and guidelines.<br> In charge of resolving technology disagreements among different IT teams.<br> Responsible for auditing/reviewing IT processes and solutions.<br> Instruct and follow up on delivery teams to modify them according to IT strategy.</p> <h4>Who you are</h4> <p><strong>Job responsibility:</strong></p> <ul> <li>Lead technical design activities for major business and technology projects across IT in a way that directly impacts revenue, cost saving initiatives and NPS.</li> <li>Manage business requirements planning to ensure they are reflected into technology enablers to be implemented by delivery teams, ensuring overall business objectives will be realized.</li> <li>Lead strategic technical activities that require cooperation with group architecture team(s) and adapt Vodafone group P&S related architecture initiatives within Vodafone Egypt in a way that suits local targets and strategies.</li> <li>Work with SMEs and technical domain/chapter leads across the IT organization on designing solutions and identifying needed technical capabilities and required systems changes.</li> <li>Deliver solution technical documents such as SoW and HLD describing the end to end solution architecture and roles and responsibilities of systems and teams.</li> <li>Participate in RFP and PoC process of new technical platforms and capabilities.</li> <li>Authorized to take necessary decisions to resolve technical conflicts among different delivery functions.</li> <li>Lead technical stakeholders to produce system roadmaps that meet architecture guidelines and business requirements.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>What's in it for you</h4> <p><strong>Core competencies and technical skills:</strong></p> <ul> <li>Proven and demonstrable architecture, development and technical leadership skills (within the telecom industry would be a bonus).</li> <li>Clear logical thinker and problem solver, able to think outside the box with a pragmatic approach to solution development.</li> <li>A deep understanding of technical security concepts to protect us and our users.</li> <li>A track record of building reliable and safe distributed systems, with an appreciation of the trade-offs made during construction.</li> <li>Stakeholder management (IT, business) and good communication skills, striking the right balance between complexity, business requirements, affordability, delivery risk, etc.</li> <li>Strong communicator, with a passion for new technology and a drive to push your boundaries.</li> <li>Strong decision making and leadership capabilities.</li> <li>Helicopter view identifying key information and patterns.</li> <li>Innovativeness and ability to generate viable alternatives out of challenging situations.</li> <li>Proven ability to work in virtual teams.</li> </ul> <p><strong>Must have technical / professional qualifications:</strong></p> <ul> <li>Communication, computer, telecom engineering, computer science or equivalent bachelor’s degree is a must.</li> <li>At least 7 years technical experience in different telecommunication and/or IT domains.</li> <li>Must have worked in at least 2 different technology areas before, preferably in telecom/IT related domains.</li> <li>Hands-on experience in developing and delivering different IT/telecom related applications and services.</li> <li>Previous experience in multinational/vendor companies is a plus.</li> <li>Previous experience working on large scale and complex IT projects.</li> <li>IT/enterprise architecture standards, frameworks, reference models background is a plus.</li> <li>Knowledge of agile principles and methodologies – previous experience working in an agile environment is a plus.</li> <li>Knowledge of infrastructure, cloud, and virtualization concepts and solutions.</li> <li>Knowledge of different OS/DB types.</li> <li>Knowledge of software development techniques, REST web services, SOA, architecture patterns, and microservices architecture.</li> <li>Experience in integration/middleware domain is a plus.</li> <li>TOGAF, AWS or equivalent certifications is a plus.</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<p>We are looking for an experienced <strong>Senior IT Operations Engineer</strong> to join our IT team and take a leading role in managing day-to-day IT operations and infrastructure activities.</p><p>The role combines strong technical expertise with team leadership responsibilities. The successful candidate will help coordinate the team’s workload, provide technical guidance, resolve complex operational issues, and ensure the stability, performance, and security of IT services.</p><p>The ideal candidate is a hands-on technical professional with strong leadership and communication skills, capable of taking ownership, supporting team members, and ensuring that IT operations are delivered efficiently and reliably.</p><h3>Key Responsibilities</h3><p><strong>IT Operations &amp; Service Management</strong></p><ul><li><p>Ensure reliable day-to-day IT service delivery in line with business requirements and agreed SLAs.</p></li><li><p>Monitor IT operations and proactively identify and resolve technical issues.</p></li><li><p>Act as a senior escalation point for complex infrastructure and operational incidents.</p></li><li><p>Follow up on incidents and ensure timely resolution and proper documentation.</p></li></ul><p><strong>Team Leadership &amp; Coordination</strong></p><ul><li><p>Provide technical guidance and support to IT Operations team members.</p></li><li><p>Coordinate daily tasks and priorities within the team.</p></li><li><p>Follow up on assigned tasks and ensure timely completion.</p></li><li><p>Mentor junior and mid-level team members and support their technical development.</p></li><li><p>Encourage knowledge sharing and effective collaboration within the team.</p></li></ul><p><strong>Infrastructure Operations</strong></p><ul><li><p>Manage and oversee IT infrastructure environments including:</p><ul><li><p>VMware virtualization</p></li><li><p>Microsoft Exchange</p></li><li><p>Windows/Linux environments</p></li><li><p>Network and security infrastructure</p></li></ul></li><li><p>Ensure infrastructure availability, performance, scalability, and reliability.</p></li><li><p>Participate in infrastructure upgrades, implementations, and improvement projects.</p></li></ul><p><strong>Security &amp; Compliance</strong></p><ul><li><p>Ensure IT operations follow company security policies and best practices.</p></li><li><p>Work closely with security and infrastructure teams to identify and mitigate risks.</p></li><li><p>Support the implementation and maintenance of security controls.</p></li></ul><p><strong>Monitoring, Backup &amp; Disaster Recovery</strong></p><ul><li><p>Ensure effective monitoring of critical IT systems and services.</p></li><li><p>Monitor backup operations and follow up on backup failures or issues.</p></li><li><p>Support disaster recovery planning, testing, and business continuity activities.</p></li><li><p>Participate in regular infrastructure health checks and performance reviews.</p></li></ul><p><strong>Process &amp; Continuous Improvement</strong></p><ul><li><p>Follow and improve IT operational processes and workflows.</p></li><li><p>Support the implementation of ITIL-based practices, including Incident, Change, and Problem Management.</p></li><li><p>Identify opportunities to improve operational efficiency, reliability, and service quality.</p></li><li><p>Maintain accurate technical documentation and operational procedures.</p></li></ul><p><strong>Reporting &amp; Stakeholder Communication</strong></p><ul><li><p>Provide regular updates on operational issues, infrastructure status, and ongoing activities.</p></li><li><p>Communicate effectively with internal stakeholders and other technical teams.</p></li><li><p>Escalate critical issues and risks to management when required.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>5–8 years of experience in IT Operations, Infrastructure, or a related technical role.</p></li><li><p>Previous experience in a senior or team-leading technical position.</p></li><li><p>Experience providing technical guidance or coordinating the work of IT team members.</p></li></ul><p><strong>Technical Background</strong></p><ul><li><p>Strong knowledge of VMware virtualization technologies.</p></li><li><p>Good experience with Microsoft Exchange.</p></li><li><p>Good understanding of Windows and Linux environments.</p></li><li><p>Good understanding of IT infrastructure and security concepts.</p></li><li><p>Experience with monitoring, backup, and disaster recovery solutions.</p></li></ul><p><strong>Leadership &amp; Management Skills</strong></p><ul><li><p>Strong ability to lead, guide, and support technical team members.</p></li><li><p>Ability to organize workloads, set priorities, and follow up on deliverables.</p></li><li><p>Strong ownership and accountability.</p></li><li><p>Ability to make sound technical decisions and handle escalations effectively.</p></li></ul><p><strong>Soft Skills</strong></p><ul><li><p>Strong communication and interpersonal skills.</p></li><li><p>Strong problem-solving and analytical abilities.</p></li><li><p>Ability to work effectively under pressure.</p></li><li><p>Good stakeholder management and teamwork skills.</p></li><li><p>Proactive mindset with a focus on continuous improvement.</p></li></ul><p><strong>Certifications – Preferred</strong></p><ul><li><p>ITIL</p></li><li><p>VMware VCP</p></li><li><p>Microsoft certifications</p></li><li><p>Security-related certifications</p></li></ul><p></p>

<p><b>Principal Responsibilities:</b></p><ul><li>Cloud Infrastructure Administration</li><li>Support and maintain enterprise cloud environments primarily in Microsoft Azure.</li><li>Provision, monitor, and troubleshoot Azure resources.</li><li>Manage and support: Virtual Machines, Virtual Networks, Azure Storage, Azure Backup, Azure Monitor, Log Analytics, Azure Key Vault</li><li>Assist with cloud migrations and modernization projects.</li><li>Monitor cloud utilization and assist with cost optimization initiatives.</li><li>Ensure cloud resources comply with organizational security standards.</li><li>Microsoft 365 Administration &amp; Support</li><li>Administer and support Microsoft 365 services.</li><li>Manage and troubleshoot: Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, Microsoft Intune, Microsoft Defender</li><li>Support tenant administration and governance activities.</li><li>Assist in implementing and maintaining compliance and retention policies.</li><li>Troubleshoot user, licensing, and service-related issues.</li><li>Identity &amp; Access Management (IAM)</li><li>Administer Microsoft Entra ID and hybrid identity environments.</li><li>Support: Single Sign-On (SSO), Multi-Factor Authentication (MFA), Conditional Access Policies, Role-Based Access Control (RBAC), Privileged Identity Management (PIM)</li><li>Manage user onboarding, offboarding, and access lifecycle processes.</li><li>Support integrations with SaaS applications and identity providers.</li><li>Assist with troubleshooting authentication and access-related issues.</li><li>Security &amp; Compliance</li><li>Implement and maintain infrastructure security controls.</li><li>Support: Conditional Access, Device Compliance, Endpoint Security, Microsoft Defender, Data Protection Controls</li><li>Participate in vulnerability remediation activities.</li><li>Assist with audit requests and compliance reviews.</li><li>Follow security best practices and organizational policies.</li><li>Infrastructure Automation</li><li>Develop and maintain automation scripts and operational workflows.</li><li>Utilize: PowerShell, Azure Automation, Power Platform, Microsoft Graph API, REST APIs</li><li>Automate routine administrative tasks and reporting.</li><li>Maintain automation documentation and operational procedures.</li><li>Enterprise Applications &amp; Integrations</li><li>Support enterprise integrations and connectivity solutions.</li><li>Manage and troubleshoot: SFTP Platforms, DNS Services, VPN Connectivity, API Integrations, Secure File Transfer Solutions</li><li>Work with application owners to ensure reliable service delivery.</li><li>Support data exchange and integration processes.</li><li>Endpoint &amp; Device Management</li><li>Administer Microsoft Intune and Endpoint Management solutions.</li><li>Manage: Windows Devices, macOS Devices, iOS Devices, Android Devices</li><li>Configure: Device Enrollment, Compliance Policies, Application Deployment, Security Policies, Certificate Management</li><li>Support endpoint troubleshooting and user onboarding activities.</li><li>Monitoring &amp; Operational Support</li><li>Monitor infrastructure health, availability, and performance.</li><li>Participate in incident response and problem resolution activities.</li><li>Support disaster recovery and business continuity processes.</li><li>Maintain technical documentation and operational runbooks.</li><li>Participate in on-call or after-hours support as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Skills:</p><ul><li>Experience with enterprise identity and access management solutions.</li><li>Experience supporting infrastructure projects and operational initiatives.</li><li>Strong troubleshooting and technical problem-solving skills.</li><li>Experience with PowerShell scripting and automation.</li><li>Cloud &amp; Infrastructure</li><li>Microsoft Azure, Azure Virtual Machines, Azure Networking, Azure Storage, Azure Monitor, Backup and Recovery</li><li>Microsoft 365, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Intune, Defender</li><li>Identity, Microsoft Entra ID, SSO, MFA, Conditional Access, PIM, RBAC</li><li>Automation, PowerShell, Azure Automation, Graph API, REST API, Power Platform</li><li>Endpoint Management, Windows 10/11, macOS, Mobile Device Management (MDM), Endpoint Security</li></ul><p>Education &amp; Experience:</p><ul><li>Bachelor's degree in computer science, Information Technology, Engineering, or related field. Equivalent work experience may be considered.</li><li>5+ years of IT Infrastructure experience.</li><li>3+ years supporting Microsoft Azure and Microsoft 365 environments.</li></ul>