وظائف مطورى واجهة مستخدم - القاهرة مصر

Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet. As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs. As the Content Writer, you will be responsible for helping us connect with our customer base across several different channels. You will be responsible for conducting thorough research on industry-related topics, generating ideas and creating content for our platforms, Linked In posts and contributing to our blogs.<br>You are responsible for:Work closely with the marketing team to brainstorm ideas and craft beautifully worded content that is insightful, engaging and impactful. Propose copy concepts and conduct research on any given topic to produce well-researched content for publication online and in print. Use AI writing and research tools to support content ideation, outlines, first drafts, summaries, and headline variations to improve speed and efficiency. Leverage AI tools for content optimisation, including SEO suggestions, keyword placement, and readability improvements. Have a strong grasp of numbers and leverage platform data to support content creation. Identify customers' needs and recommend new content to address gaps in the company's current content. Create compelling headlines and body copy that capture the target audience's attention. Help create style guides or suggest changes to ensure content is consistent and clear. Set and follow a strict & busy editorial calendar, collaborating with other members of the content production team to ensure timely delivery of materials. Develop related content for multiple platforms, such as META, Linked In and dubizzle's very own blog. Assist the marketing team in developing content for advertising campaigns. Use search engine optimisation (SEO) strategies in writing to maximise the online visibility of a website in search results.<br><br>Requirements<br><br>Bachelor's degree or equivalent experience in Communications, Marketing, Journalism, or a related field.2+ years of experience in a similar role. Impeccable grasp of both Arabic & English languages, including industry-related keywords and expressions. Proven record of excellent writing demonstrated in a professional portfolio. An understanding of search engine optimisation best practices. Understanding of when and how to use AI to enhance productivity without compromising quality or brand voice. Excellent communication, collaboration, and time-management skills, including prioritising, scheduling and adapting when necessary. Strong editing and proofreading skills to elevate AI-assisted drafts into high-quality final content. Agile and capable of handling multiple projects simultaneously. An eye for details and the ability to proofread one's own work is a must. Ability to work independently with little or no daily supervision. Strict adherence to the style guides of the brand and their policies for publication. Creative, innovative and easily adapts to changes. Comfortable working with AI tools as part of daily content production.<br><br>Benefits<br><br>A fast paced, high performing team. Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities#Egyptdubizzle

Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet. As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs. As the Content Writer, you will be responsible for helping us connect with our customer base across several different channels. You will be responsible for conducting thorough research on industry-related topics, generating ideas and creating content for our platforms, Linked In posts and contributing to our blogs.<br>You are responsible for:Work closely with the marketing team to brainstorm ideas and craft beautifully worded content that is insightful, engaging and impactful. Propose copy concepts and conduct research on any given topic to produce well-researched content for publication online and in print. Use AI writing and research tools to support content ideation, outlines, first drafts, summaries, and headline variations to improve speed and efficiency. Leverage AI tools for content optimisation, including SEO suggestions, keyword placement, and readability improvements. Have a strong grasp of numbers and leverage platform data to support content creation. Identify customers' needs and recommend new content to address gaps in the company's current content. Create compelling headlines and body copy that capture the target audience's attention. Help create style guides or suggest changes to ensure content is consistent and clear. Set and follow a strict & busy editorial calendar, collaborating with other members of the content production team to ensure timely delivery of materials. Develop related content for multiple platforms, such as META, Linked In and dubizzle's very own blog. Assist the marketing team in developing content for advertising campaigns. Use search engine optimisation (SEO) strategies in writing to maximise the online visibility of a website in search results.<br><br>Requirements<br><br>Bachelor's degree or equivalent experience in Communications, Marketing, Journalism, or a related field.2+ years of experience in a similar role. Impeccable grasp of both Arabic & English languages, including industry-related keywords and expressions. Proven record of excellent writing demonstrated in a professional portfolio. An understanding of search engine optimisation best practices. Understanding of when and how to use AI to enhance productivity without compromising quality or brand voice. Excellent communication, collaboration, and time-management skills, including prioritising, scheduling and adapting when necessary. Strong editing and proofreading skills to elevate AI-assisted drafts into high-quality final content. Agile and capable of handling multiple projects simultaneously. An eye for details and the ability to proofread one's own work is a must. Ability to work independently with little or no daily supervision. Strict adherence to the style guides of the brand and their policies for publication. Creative, innovative and easily adapts to changes. Comfortable working with AI tools as part of daily content production.<br><br>Benefits<br><br>A fast paced, high performing team. Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities#Egyptdubizzle

Hello from RE Partners!<br>Who We Are: We are a fast growing business and technology consultant company co-founded in 2019. We offer a custom-tailored, white-glove engineering service fit for our clients, because a digital transformation is more than just technology. With a successful track record of being a preferred vendor for Fortune 500 companies and as a trusted partner for some of the industry’s leading companies, our global talent has helped many clients achieve their goals. The 3 G’s of RE:“Get Shit Done.”“Get Over Shit.”“Give a Shit.”<br>Senior Data Engineer<br>This role exists to drive value for our customers and business functions through effective data engineering, modelling, and data transformations by leading the delivery of strategic data solutions whilst setting up resilient data architecture and engineering foundations and supporting junior members of the data engineering team.<br>Responsible for:Leading the design and orchestration of modularized, automated, event-driven data engineering pipelines and data modeling approaches. Building in quality by design into data engineering practices, enabling a scalable and flexible data architecture and feature rich dataset to support the wider Data function and the entire business. Implementing modern code development and data engineering orchestration strategies to target and streamline our data engineering processes. Embedding new data techniques into the business through coaching, training, and providing experiment design oversight to more junior data engineers. Working with third party partners and software providers to improve and/or implement new data solutions and processes. Being the gatekeeper for customer data, aware of our usage and alignment to data privacy standards, in collaboration with Data Governance to ensure best practice standards are applied/maintained.<br>Accountable for:Working closely with our Lead Data and ML Engineers to drive the adoption of Dev Ops and modern code development practices across the Data function. Collaborating with Quality and Software Engineering and System teams to drive cross-function visibility and reduction of technical debt across the teams. Ensuring that our data engineering processes and pipelines are resilient and future-proof. Developing a strong knowledge of all data sources and maintaining relationships with data users/processors across the company. Being a Senior Data Engineer, supporting more junior data engineering colleagues from a technical skills development perspective.<br>Essential skills and experience:Extensive expertise of RDBMS, Python, Hadoop, SQL and Pyspark. GCP experience, including Dataproc and Dataflow Hands on Java experience Hands on experience in modern code development practices (Infrastructure-as-Code) and data engineering in the Google Cloud Experience of ETL/ELT technical design, automated testing of engineering pipelines, quality assurance and documentation. Proven experience of data warehousing, data wrangling and data modelling approaches. Proven experience coaching junior members of data engineering teams and supporting their skills development. Proven experience working collaboratively with System, Quality Engineering and Software Engineering teams. Demonstrable experience of critical thinking, communication and problem-solving ability and stakeholder management Demonstrate delivery under pressure and to deadline. Experience working in an e-commerce/retail market would be beneficial.<br>Preferred skills and experience:Willingness to learn new tools and techniques; proactively keeping up to date with latest thinking and practices. Able to establish what does/doesn’t align to business/functional strategies/priorities and communicate dependencies clearly. Able to drive the adoption of best practice approaches to data engineering, coaching, and supporting the wider data engineering team. Embrace change with a positive outlook. Confident to challenge, and receptive to being challenged. The ability to thrive in a fast-paced environment.<br><br><br>Join Our Global Team: We invite you to apply for the position at RE Partners. Join us in shaping the future of business technology consulting and transforming the way organizations thrive in a digital world. As a diverse, woman-owned global business, we pride ourselves on keeping talent happy – our 7% attrition rate speaks volumes. Bring your talented friends along and earn a referral bonus<br>Equal Opportunity Employer: We are an equal opportunity employer and welcome applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.

About Uptime AI:Uptime AI is leading the way in predictive analytics and AI-driven solutions to optimize operational uptime and reduce downtime for industrial and enterprise clients. Our innovative platform harnesses cutting-edge data science to deliver actionable insights, ensuring maximum efficiency and reliability. Uptime AI uniquely combines Artificial Intelligence with Subject Matter Knowledge from 200+ years of cumulative experience to explain interrelations across upstream/downstream equipment, adapt to changes, identify problems, and give prescriptive diagnosis like a human expert would. Recently receiving a funding round led by West Bridge Capital, Uptime AI is prime for global expansion<br><br>Role : Business Development Representative Location: Cairo, Egypt Experience: 4 - 7 years Department: BD<br>R<br>Role Overvi<br>ew<br>As a Business Development Representative, you will lead efforts to drive growth by expanding our presence in the APAC and Middle East markets. This is a high-impact role, perfect for someone who thrives on building relationships with key stakeholders and closing enterprise deals. You’ll lead a team of business development professionals and work closely with the sales and marketing teams to grow the business. Key Responsibilities Work on top of the pipeline funnel to build a strong and qualified pipeline for Sales team Lead and execute GTM strategies to achieve company targets in the APAC and Middle East. Identify and engage with potential clients through personalized outreach and relationship-building Be the trusted first point of contact for the client within new or existing customers at various organizational levels Develop various sales enablement content, such as presentations, case studies, and account plans, to empower the sales team with the tools needed to close deals. Ask challenging questions to understand/identify problem areas Work closely with the sales and marketing teams to ensure alignment on strategy and execution. Develop a deep understanding of our product offerings to effectively position them to enterprise clients. Report and track performance metrics to assess progress against go<br>als<br>Qualifications Minimum of 4 years of experience in inside sales or business development, experience with enterprise software sales or business development or inside sales. Proven experience selling to APAC and Middle East enterprise clients. Experience with CRM tools like Salesforce or Hubspot Demonstrable experience of aligning with mid/upper-level management and technical users Strong leadership skills and ability to deal with multiple internal stakeholders like Sales, Business Operations and Customer Success. Excellent communication, interpersonal, and presentation skills. A bachelor's degree in business or a related field (MBA) is preferred. Ability to work independently, with strong problem-solving and decision-making abili<br>ties<br>Who You Are :Proven experience selling to enterprise clients in the APAC and the Middle East. Demonstrated capability to be the trusted advisor for the client within new or existing customers at various organizational levels Highly motivated, agile, and willing to learn in a fast-paced environment. Possess strong communication and negotiation skills, with the ability to connect with C-level executives and decision-makers. We want to emphasize the problem solving, multi-tasking and executive mindshare winning aspect of this role. We are a fast-pace pre-IPO company that is revolutionizing our industry. We move fast and deal with ambiguity on a daily basis, so rolling up your sleeves and jumping in to help the business are key traits. Success here will rely just as much on your former career experience as it does your creativity, and grit You are self-motivated, resilient, and can think strategically to adapt your approach based on client <br>needs<br>Measures of Success :Achieving monthly/quarterly/annual revenue targets through successful client acquisition. Expansion of our enterprise client base in the APAC and Middle East. Successful collaboration with relevant Uptime AI internal teams to create account specific stra<br>tegies<br>Why to join Uptime AI:Impact Industry-Wide Change: Contribute to transformative solutions that significantly improve operational efficiency and reliability for global clients. Collaborative and Growth-Oriented Environment: Join a talented, passionate team that values innovation, continuous learning, and professional growth. Opportunities for Leadership and Innovation: Lead pioneering projects, influence product development, and shape the future of industrial AI sol<br>utions.

About the company<br><br>Our client is a Saudi technology company building the digital trust infrastructure for the Kingdom’s digital economy. Thousands of users rely on its platform to manage and sign agreements securely and efficiently. The company is rapidly evolving into a one-stop solution for e-signatures, digital agreements, identity verification, and AI-powered legal workflows, backed by strong investors and experiencing significant growth. As part of this evolution, the company is looking for a forward-thinking Legal Counsel to play a key role in shaping the future of AI-driven legal operations and contract lifecycle management (CLM).<br>)<br>Job tittle: Growth Manager Location: Saudi Arab<br>ia<br>About the Role We are seeking a Growth Manager to lead and scale our growth initiatives across the entire customer lifecycle. This role combines growth strategy, marketing operations, revenue optimization, and data-driven experimentation to drive measurable business impact. As a key member of the team, you will work closely with Marketing, Sales, Product, and Operations to improve customer acquisition, activation, retention, and expansion. You will leverage CRM, automation, analytics, and AI-powered tools to build scalable growth programs that directly contribute to pipeline generation and revenue grow<br>th.<br>What You'll DoGrowth Strategy & Funnel Ownership Own and optimize the full customer journey, from acquisition through retention and expansion. Identify growth opportunities across different customer segments and lifecycle stages. Develop strategies that improve pipeline generation, conversion rates, and revenue outco<br>mes.<br>Lifecycle Marketing & Automation Design and implement automated customer journeys across multiple touchpoints, including email, messaging channels, in-app engagement, and sales outreach. Improve lead progression throughout the funnel by optimizing engagement and nurturing programs. Leverage Hub Spot to manage workflows, automation, segmentation, and lifecycle operat<br>ions.<br>Channel Performance & Optimization Partner with performance marketing and SEO teams to align channel strategies with business objectives. Ensure traffic quality, conversion performance, and customer acquisition efforts contribute to revenue growth. Continuously improve landing pages, conversion paths, and customer jou<br>rneys.<br>Analytics & Revenue Insights Build and maintain reporting frameworks that provide visibility into pipeline performance, conversion metrics, customer acquisition costs, retention, and lifetime value. Analyze funnel performance and identify areas for improvement using CRM, SQL, and business intelligence tools. Deliver actionable insights that support strategic decision-<br>making.<br>AI & Growth Innovation Utilize AI tools and automation platforms to improve campaign execution and operational efficiency. Experiment with AI-generated messaging, personalization, segmentation, and workflow automation. Explore new technologies that can enhance growth performance and team produ<br>ctivity.<br>Conversion Rate Optimization Plan and execute structured experiments across landing pages, onboarding experiences, and customer engagement journeys. Run A/B tests and performance analyses to improve activation, conversion, and revenue outcomes. Establish a culture of experimentation and continuous opti<br>mization.<br>Sales & Marketing Alignment Collaborate closely with Sales teams to improve lead qualification, routing, follow-up processes, and conversion efficiency. Ensure alignment between marketing activities and revenue goals. Identify and reduce friction points throughout the custome<br>r journey.<br>Customer Growth &; Expansion Analyze customer behavior and engagement trends to uncover retention, upsell, and cross-sell opportunities. Support initiatives that increase customer value and long-t<br>erm growth.<br>What We're Looking For4–7+ years of experience in Growth, Revenue Operations, Lifecycle Marketing, Marketing Operations, or related fields. Experience working within B2B Saa S environments, preferably serving enterprise customers. Strong hands-on experience with Hub Spot, including automation, reporting, lead management, and lifecycle workflows. Strong analytical capabilities with experience using SQL and BI tools. Proven success in improving funnel performance, conversion rates, and revenue growth. Experience designing and executing growth experiments and A/B testing programs. Familiarity with AI-powered tools and automation platforms for marketing and sales operations. Strong stakeholder management skills with experience collaborating across cross-functional teams. Excellent communication, project management, and problem-solving abilities. Bachelor's degree in Marketing, Business, Analytics, Engineering, or a related<br> discipline.<br>Nice to Have Experience with product analytics platforms such as Mixpanel or Amplitude. Knowledge of CRM integrations and marketing technology ecosystems. Previous experience in Saa S, enterprise software, or high-growth technolo<br>gy companies.<br>Why Join Us? Opportunity to play a key role in shaping the company's growth strategy. Direct impact on customer acquisition, revenue growth, and business performance. Work with modern technologies, AI tools, and data-driven growth methodologies. Collaborative environment with high ownership and autonomy. Competitive compensation and strong professional development opportunities. If you're passionate about growth, experimentation, analytics, and building scalable revenue engines, we'd love to <br>hear from you.

المسمى الوظيفي: مشرف المبيعات – تجارة حديثة تقارير إلى: مدير مبيعات التجارة الحديثة الوحدة التجارية: ACCBC – مصر الوظيفة: المبيعات والتجارية الموقع: مصر (حسب التكليف) الدرجة: TBC<br>الغرض الوظيفي: تحقيق أهداف الحجم والقيمة والربحية الشهرية عبر الحسابات والسلاسل المخصصة في تجارة الحديثة في مصر من خلال بناء علاقات استراتيجية مع العملاء، والتفاوض وتنفيذ العقود التجارية السنوية (JBP)، وقيادة فريق من ممثلي الحسابات والمندوبين التجاريين، وإدارة مقاييس أداء الحسابات الرئيسية، وضمان الامتثال الكامل لسياسات الائتمان والتحصيل والتجارية الخاصة بـ ACCBC.<br>سياق التشغيل: يعمل الدور ضمن قناة التجارة الحديثة في مصر، وتغطي سلاسل الهايبرماركت والسوبرماركت والميني-ماركت الكبرى – بيئة بيع بالتجزئة مركزية مدفوعة بالعقود حيث تُدار العلاقات التجارية على مستوى الشركة من خلال الاتفاقيات السنوية وخطط الأعمال المشتركة. يتميز مشهد التجارة الحديثة في مصر بوجود قاعدة تجزئة مركزة من بائعيين ذوي قوة شرائية كبيرة، وهياكل حسابات داخلية معقدة، ومعايير تجارية عالية للتنفيذ والامتثال والحوكمة المالية. يبلغ المدير عن مدير مبيعات التجارة الحديثة ويقود مباشرة فريق ما قبل البيع والمندوبين عبر المحفظة المحالة من الحساب.<br><br>الأدوار والمسؤوليات الرئيسية<br>A. إدارة الحسابات الرئيسية وتنفيذ العقد: تطبيق تنفيذ الاتفاقيات السنوية والشروط التجارية، والخصومات على النمو، وتقويمات التفعيل مع جميع الحسابات المعينة – مع ضمان تنفيذ كافة الالتزامات التعاقدية بدقة وفي الوقت المحدد. عقد اجتماعات استعراض الأعمال الشهرية والربع سنوية مع مديري فئة الحسابات الرئيسية لضبط حجم الإنجاز، مستويات الخدمة، وفرص النمو. العمل كنقطة الاتصال الأساسية للحسابات المعينة، إدارة الخلافات، معالجة التصعيدات التشغيلية اليومية، وفتح فرص إدراج جديدة. تتبع ربحية الحساب، التسوية الشهرية والربع سنوية للفواتير مقابل الاستثمارات التجارية، وضمان عدم وجود خصومات غير معتمدة أو مطالبات مالية من الحسابات. B. التنفيذ التجاري والظهور: ضمان توزيع 100% من النطاق الأساسي والإدراج الفوري للمنتجات الجديدة (NPDs) عبر جميع فروع السلاسل المعينة. فرض الحصة من الرف (SOS) والترتيبات الثنائية للظهور – بما في ذلك العروض ونهايات القِطع – بالتنسيق مع فريق الترويج. تخطيط وتنفيذ وتقييم عائد الاستثمار في جداول الترويج، والحزم المخصصة، والتفعيلات الموسمية عبر الحسابات المعينة. C. عمليات ميدانية وإدارة الترويج: إشراف وتنسيق مع فريق الترويج الميداني أو الوكالة لضمان الالتزام بنسبة 100% بخطط العرض، وتناوب المخزون (FEFO)، وخلو من النقص (OOS) في جميع فروع الحساب المعين. إجراء زيارات ميدانية منتظمة لمتاجر الحسابات الرئيسية لتدقيق التنفيذ، والامتثال للأسعار، وتوفر المخزون، ونشاط المنافسين. التعاون مع فرق التخطيط الطلبي واللوجستيات لضمان معدلات تلبية الطلب المثلى (OTIF) وتقليل المرتجعات أو رفض المخزون. D. التقارير والمالية والامتثال: تحليل وتقرير إنجازات المبيعات اليومية والأسبوعية، ومستويات الخدمة (Fill Rate)، وحالة أرصدة الحسابات المستحقة لمدير مبيعات التجارة الحديثة. امتلاك عمليات التحصيل وبيانات aging (SOA) لضمان سداد جميع الحسابات ضمن فترات الائتمان المتفق عليها – واتخاذ إجراءات تصحيحية فورية في حال وجود قيود ائتمانية. E. القيادة والإدارة: قيادة وتدريب وتحفيز فريق ما قبل البيع والمندوبين في التجارة الحديثة، وتحديد توقعات أداء واضحة ودعم التطور الفردي. معالجة شكاوى الفريق وتطبيق الإجراءات التأديبية بصرامة وفق سياسة الموارد البشرية لـ ACCBC والقانون العمالي المصري.<br>مؤشرات الأداء الرئيسية<br>الأداء المالي ومبيعات: تحقيق أهداف الحجم والقيمة الشهرية والربع سنوية مقارنة بالخطة لكل حساب، الهامش الإجمالي وكفاءة الإنفاق التجاري (ROI) ضمن حدود الميزانية المعتمدة، عدم وجود أي خصومات أو مدخلات مدينة غير مستوفاة، اتفاقية مستوى الخدمة (SLA) لحركة الحساب، معدل تلبية الطلب (OTIF)، نسبة توزيع النطاق الأساسية – إدراج 100% للرموز اللازمة عبر السلاسل المعينة، حصة الرف (SOS) كنسبة مئوية مقارنة بالمنافسين لكل سلسلة، أيام التحصيل (DSO) وفق شروط العقد، 100% تقديم تقارير حساب شهري متوازنة في الوقت المحدد، امتثال كامل لسياسات الشركة التجارية والائتمانية وقوائم الإدراج.<br><br>الخبرة والمؤهلات المطلوبة<br>المتطلبات الدنيا: شهادة بكالوريوس في التجارة أو إدارة الأعمال أو مجال ذي صلة. مهارات ممتازة في اللغة الإنجليزية كتابةً وتحدثاً – مطلوبة للبريد الإلكتروني المؤسسي وعروض المراجعة التجارية. الخبرة الدنيا: خبرة لا تقل عن 5 سنوات في المبيعات في سلع استهلاكية سريعة الدوران، مع خبرة لا تقل عن سنتين في التعامل مع تجارة حديثة أو حسابات رئيسية في مصر. المعرفة والمهارات: كفاءة عالية في تحليل الشؤون المالية التجارية – بيان الأرباح والخسائر وهوامش الربح والخصومات. تقنيات تفاوض متقدمة لمحادثات الحسابات على مستوى الشركات. إجادة MS Excel وPowerPoint. قدرات عرض شركات قوية لإجراءات المراجعة التجارية وتفاعل أصحاب المصلحة الكبار.

Job Summary We are looking for a strategic and hands-on Operations Manager to lead and optimize our operations within a travel technology environment. The role will be responsible for building scalable operational processes, onboarding clients and employees, developing high-performing teams, and ensuring an exceptional customer experience. The ideal candidate should have strong and proven experience in operations, with the ability to work strategically while maintaining deep involvement in day-to-day operations and cross-functional collaboration across multiple departments. Key Responsibilities1. Client Onboarding Develop and manage a structured Client Onboarding Plan from contract signing through successful platform adoption. Lead the onboarding process for new clients and ensure a smooth transition to the platform. Understand client requirements, workflows, and operational needs and translate them into actionable onboarding plans. Coordinate with Product, Technology, Customer Success, Finance, Sales, and other relevant teams to ensure successful implementation. Conduct client training and ensure users are fully equipped to use the platform. Monitor onboarding progress, identify risks, and ensure timely Go-Live.2. Employee Onboarding & Knowledge Management Develop and maintain a structured Employee Onboarding Plan for the Operations Team. Build and continuously update a comprehensive Operations Knowledge Base covering processes, SOPs, workflows, policies, and platform usage. Ensure new employees are properly trained and understand their responsibilities, KPIs, SLAs, and operational standards. Establish continuous learning and knowledge-sharing practices within the Operations Team.3. Customer Satisfaction & Experience Own and continuously improve the operational aspects of the Customer Experience. Establish mechanisms to measure and monitor Customer Satisfaction (CSAT). Collect and analyze customer feedback and identify recurring issues and improvement opportunities. Work closely with internal departments to resolve customer issues efficiently. Develop initiatives to improve customer satisfaction, retention, engagement, and platform adoption. Ensure customer expectations are aligned with operational capabilities and agreed service levels.4. Team Building, OKRs, KPIs & SLA Management Build, structure, and develop a high-performing Operations Team. Define clear roles, responsibilities, reporting lines, and performance expectations. Develop and implement OKRs and KPIs aligned with company and operational objectives. Establish and manage Service Level Agreements (SLAs) for the Operations Team and client-facing services. Define measurable targets for response time, resolution time, turnaround time, quality, productivity, and customer satisfaction. Monitor performance regularly and provide coaching, feedback, and corrective actions. Build a culture of accountability, collaboration, continuous improvement, and ownership.5. Contracts & Negotiation Participate in the development, review, and negotiation of client contracts and operational agreements. Work closely with Sales, Finance, Legal, and other relevant departments to ensure contracts are operationally feasible and commercially aligned. Ensure that agreed client requirements, responsibilities, SLAs, service scope, and operational commitments are clearly defined. Identify operational and commercial risks within contracts and recommend appropriate solutions. Support contract negotiations with clients and partners while protecting the company's operational interests. Ensure a smooth transition from signed contracts to operational execution.6. Strategic Operations & Cross-Functional Engagement Develop and execute operational strategies that support business growth and scalability. Combine strategic thinking with deep hands-on operational expertise. Work closely with multiple departments, including Sales, Customer Success, Product, Technology, Finance, HR, Legal, and Marketing, to ensure operational alignment. Act as a key bridge between business requirements and operational execution. Identify dependencies and bottlenecks across departments and drive cross-functional solutions. Establish scalable processes that support the company's growth and increasing client base. Participate in strategic planning and business decision-making related to operations, customer experience, and platform adoption. Translate business objectives into clear operational plans, processes, and measurable outcomes. Key Performance Indicators Client onboarding completion rate Time to Go-Live Platform adoption rate Customer Satisfaction (CSAT) Client retention and engagement SLA compliance First Response Time Resolution Time Team productivity Employee onboarding completion rate Knowledge Base adoption and effectiveness Operational error rate Process efficiency Achievement of Operations OKRsRequired Qualifications & Experience Bachelor's degree in Business Administration, Operations Management, Travel & Tourism, Hospitality, or a related field.5+ years of progressive experience in Operations, preferably in Travel Tech, Saa S, Hospitality, Travel Management, or B2B technology. Proven experience in client onboarding and implementation. Strong experience in building and managing operational teams. Hands-on experience developing KPIs, OKRs, SLAs, SOPs, and operational processes. Strong experience in customer experience and satisfaction management. Proven contract negotiation and stakeholder management skills. Strong cross-functional experience working with multiple departments. Strategic mindset combined with strong hands-on operational capabilities. Excellent communication, presentation, negotiation, and problem-solving skills. Strong analytical and decision-making abilities. Ability to manage multiple clients, teams, projects, and priorities simultaneously. Core Competencies Strategic & Operational Thinking Client Onboarding & Implementation Team Building & Leadership Customer Experience & Satisfaction KPI & OKR Management SLA Management Contract Negotiation Process Design & Optimization Knowledge Management Cross-Functional Collaboration Stakeholder Management Problem Solving & Decision Making Continuous Improvement

Position: Senior Laboratory Teaching Engineer - Mechanical Engineering Department<br>Reports to: Technical Operations Manager and Industrial Liaison<br>Purpose: The job holder is responsible for operating and maintaining the assigned labs, providing the necessary support for faculty, researchers, teaching assistants, graduate or undergraduate students and external customers, including supervising the installation, operation and maintenance of lab equipment , assisting in procurement vendors including market surveys and the collection of price quotations, and spare parts, training equipment users, assuring equipment operation, setting up the equipment operation schedule, organizing work flow, ensuring lab safety, and representing the department of mechanical engineering in University and school events. In addition, the job holder is responsible for assisting instructors of courses to which he or she is assigned as a teaching assistant in facilitating learning activities inside and outside the classroom and the laboratory.<br>Responsibilities:Assist in preparing the technical data and documents for accreditation reports, e.g. ABET, Supreme Council, Middle States, and others Assist faculty in selecting different equipment Assist in establishing and maintaining links with vendors of equipment, supplies, and technical services Assist in managing maintenance operations and contracting for the department Ensure assigned labs’ readiness for any technical task within its predetermined mission Operate and maintain all assigned labs’ assets, e.g. machines, equipment, tools and infrastructure, under the guidance of the faculty lab supervisor Implement and report all labs’ technical work instructions, Lab needs and activities to the faculty lab supervisor Run trials of the work to be carried out by students prior to the lab session Set up, conduct, and explain experiments to students in the assigned labs Assist faculty lab supervisors in the development of lab manuals and procedures With the approval of the faculty lab supervisor, facilitate the projects or research endeavors of the undergraduate or graduate students, as well as researchers and professors in their research activities or grants and engineering and science services Stay up to date and report to lab faculty supervisors on new or required developments in fields related to the assigned labs Procure consumables or simple supplies from local market vendors, and perform any required market survey Contact the vendors to get price quotations for any required items Maintain an updated inventory of all lab items Ensure smooth operation of the lab in supporting instructors, students, and course requirements, while maintaining proper inter-lab relations Continuously train subordinates to maintain their competence in using all the labs’ assets Facilitate the projects or research endeavors of the undergraduate or graduate students, in their thesis as well as researchers and professors in their research activities or grants and engineering services Carry out various manual tasks using manual tools, where applicable Ensure safe and clean working environment within the assigned labs and their premises, in coordination with the AUC health and safety department Apply safety regulations or precautions, safe work practices, and immediately report any safety violation incident or condition or potential hazards Monitor first aid kits, fire-fighting equipment and safety gears in coordination with the AUC clinic and health and safety department Supervise the cleanliness of the lab workplace, equipment and tools Support students in carrying out experimental work in labs Assist in all required duties related to students in coordination with the faculty supervisor Assist in preparing course material and lab handouts under the guidance of the course instructor Conduct revision or problem sessions which do not require the introduction of new materials to students under the guidance of the course instructor Leading in-class discussions and group activities which do not require the introduction of new materials to students under the guidance of the course instructor Perform any other related duties as assigned<br><br>Requirements:Minimum Education Requirements:Bachelor’s degree in mechanical or mechatronics engineering A minimum of five years of experience in related fields At least one year of experience as a lab engineer or a similar experience Technical Skills:High level of competency with drafting and 3-D modeling tools High level of competency with engineering software including Matlab and ANSYS fluent Hands-on experience with energy-systems Strong Microsoft Office tools competency Strong interpersonal and communication skills Strong scientific background Skills: Advanced English skills, reading and writing Very good Arabic skills, reading and writing Very good communication skills in both English and Arabic Very good time management and planning skills Good interpersonal skills. Good computer skills and work experience with the main Microsoft office software<br><br><br>This position is open until July 9th, 2026Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

Position: Senior Laboratory Teaching Engineer - Mechanical Engineering Department<br>Reports to: Technical Operations Manager and Industrial Liaison<br>Purpose: The job holder is responsible for operating and maintaining the assigned labs, providing the necessary support for faculty, researchers, teaching assistants, graduate or undergraduate students and external customers, including supervising the installation, operation and maintenance of lab equipment , assisting in procurement vendors including market surveys and the collection of price quotations, and spare parts, training equipment users, assuring equipment operation, setting up the equipment operation schedule, organizing work flow, ensuring lab safety, and representing the department of mechanical engineering in University and school events. In addition, the job holder is responsible for assisting instructors of courses to which he or she is assigned as a teaching assistant in facilitating learning activities inside and outside the classroom and the laboratory.<br>Responsibilities:Assist in preparing the technical data and documents for accreditation reports, e.g. ABET, Supreme Council, Middle States, and others Assist faculty in selecting different equipment Assist in establishing and maintaining links with vendors of equipment, supplies, and technical services Assist in managing maintenance operations and contracting for the department Ensure assigned labs’ readiness for any technical task within its predetermined mission Operate and maintain all assigned labs’ assets, e.g. machines, equipment, tools and infrastructure, under the guidance of the faculty lab supervisor Implement and report all labs’ technical work instructions, Lab needs and activities to the faculty lab supervisor Run trials of the work to be carried out by students prior to the lab session Set up, conduct, and explain experiments to students in the assigned labs Assist faculty lab supervisors in the development of lab manuals and procedures With the approval of the faculty lab supervisor, facilitate the projects or research endeavors of the undergraduate or graduate students, as well as researchers and professors in their research activities or grants and engineering and science services Stay up to date and report to lab faculty supervisors on new or required developments in fields related to the assigned labs Procure consumables or simple supplies from local market vendors, and perform any required market survey Contact the vendors to get price quotations for any required items Maintain an updated inventory of all lab items Ensure smooth operation of the lab in supporting instructors, students, and course requirements, while maintaining proper inter-lab relations Continuously train subordinates to maintain their competence in using all the labs’ assets Facilitate the projects or research endeavors of the undergraduate or graduate students, in their thesis as well as researchers and professors in their research activities or grants and engineering services Carry out various manual tasks using manual tools, where applicable Ensure safe and clean working environment within the assigned labs and their premises, in coordination with the AUC health and safety department Apply safety regulations or precautions, safe work practices, and immediately report any safety violation incident or condition or potential hazards Monitor first aid kits, fire-fighting equipment and safety gears in coordination with the AUC clinic and health and safety department Supervise the cleanliness of the lab workplace, equipment and tools Support students in carrying out experimental work in labs Assist in all required duties related to students in coordination with the faculty supervisor Assist in preparing course material and lab handouts under the guidance of the course instructor Conduct revision or problem sessions which do not require the introduction of new materials to students under the guidance of the course instructor Leading in-class discussions and group activities which do not require the introduction of new materials to students under the guidance of the course instructor Perform any other related duties as assigned<br><br>Requirements:Minimum Education Requirements:Bachelor’s degree in mechanical or mechatronics engineering A minimum of five years of experience in related fields At least one year of experience as a lab engineer or a similar experience Technical Skills:High level of competency with drafting and 3-D modeling tools High level of competency with engineering software including Matlab and ANSYS fluent Hands-on experience with energy-systems Strong Microsoft Office tools competency Strong interpersonal and communication skills Strong scientific background Skills: Advanced English skills, reading and writing Very good Arabic skills, reading and writing Very good communication skills in both English and Arabic Very good time management and planning skills Good interpersonal skills. Good computer skills and work experience with the main Microsoft office software<br><br><br>This position is open until July 9th, 2026Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

حول تميه Tameh Tameh Fractional Real Estate هي منصة استثمار عقاري رائدة وعضو في مجموعة إميل عبد الله للاستثمارات، وهي مجموعة استثمارية متنوعة ترجع إلى 1994 وتمتلك خبرة واسعة عبر قطاعات العقارات والاستثمار. تميه تركز على تغيير طريقة وصول الناس إلى الاستثمار العقاري من خلال الملكية الجزئية، مما يجعل الاستثمار العقاري أكثر سهولة ومرونة وقيادة رقمياً. من خلال منصتها المحمولة القائمة على المنتج، تجمع تميه بين خبرة العقار والتكنولوجيا لتقديم تجربة استثمار سلسة وشفافة للمستخدمين. كجزء من مجموعة إميل عبد الله للاستثمارات، تجمع تميه بين قوة وخبرة مجموعة عقارية راسخة ومرونة وابتكار منتج قائم على التكنولوجيا.<br>عن الدور، تبحث تميه عن مدير مبيعات الشركات للانضمام إلى فريق المبيعات المتنامي لدينا ودفع مبيعات B2B والشراكات المؤسسية من خلال تعريف الشركات وموظفيها بفرص الاستثمار الجديدة في العقارات من خلال منصتنا العقارية الجزئية.<br>المسؤوليات الرئيسية تحديد واستهداف العملاء المؤسسيين المحتملين والحسابات التجارية. تطوير والحفاظ على علاقات قوية مع صناع القرار الرئيسيين والعملاء المؤسسيين. عرض وشرح فرص الاستثمار في العقارات الجزئية من تميه للشركات وموظفيها. توليد فرص عمل جديدة من خلال الاتصال البارد، والتشبيك، والإحالات، والشراكات المؤسسية. عقد اجتماعات وعروض تقديمية مع العملاء المؤسسيين المحتملين. فهم احتياجات العملاء وتوصية الحلول الاستثمارية المناسبة. التفاوض على الشروط التجارية وإغلاق صفقات المبيعات المؤسسية. إدارة دورة المبيعات كاملة من توليد العملاء المحتملين حتى الإغلاق والمتابعة. الحفاظ على علاقات قوية مع الحسابات المؤسسية القائمة وتحديد فرص نماء الأعمال. تحقيق أهداف المبيعات والإيرادات الشهرية والفصلية. الحفاظ على سجلات دقيقة للفرص، والاجتماعات، والفرص والمبيعات.<br>المسؤوليات الرئيسية تحديد واستهداف العملاء المؤسسيين المحتملين والحسابات التجارية. تطوير والحفاظ على علاقات قوية مع صناع القرار الرئيسيين والعملاء المؤسسيين. عرض وشرح فرص الاستثمار في العقارات الجزئية من تميه للشركات وموظفيها. توليد فرص عمل جديدة من خلال الاتصال البارد، والتشبيك، والإحالات، والشراكات المؤسسية. عقد اجتماعات وعروض تقديمية مع العملاء المؤسسيين المحتملين. فهم احتياجات العملاء وتوصية الحلول الاستثمارية المناسبة. التفاوض على الشروط التجارية وإغلاق صفقات المبيعات المؤسسية. إدارة دورة المبيعات كاملة من توليد العملاء المحتملين حتى الإغلاق والمتابعة. الحفاظ على علاقات قوية مع الحسابات المؤسسية القائمة وتحديد فرص نماء الأعمال. تحقيق أهداف المبيعات والإيرادات الشهرية والفصلية. الحفاظ على سجلات دقيقة للفرص، والاجتماعات، والفرص، وأنشطة المبيعات.<br>المتطلبات سنتين–خمس سنوات من الخبرة في مبيعات الشركات، مبيعات B2B، تطوير الأعمال، أو مبيعات العقارات. خبرة مثبتة في التعامل مع العملاء المؤسسيين وصناع القرار. مهارات تواصل وعرض وتفاوض وإقناع قوية. مهارات تطوير الأعمال وإدارة العلاقات قوية. موجهة نحو النتائج ومرتكزة على الأهداف. إجادة اللغة الإنجليزية. الخبرة في العقارات، الاستثمار، التكنولوجيا المالية، أو Prop Tech ميزة. <br>الفوائد راتب منافس مخطط عمولة جذاب يومان راحة في الأسبوع التأمين الاجتماعي التأمين الصحي

<div><h3 data-path-to-node="6">الغرض من الدور</h3><p data-path-to-node="7">يلعب مهندس دعم العملاء دور الجسر التقني الرئيسي بين المؤسسة والعملاء التجاريين الخارجيين الذين يستخدمون قنوات الشحن الرقمية وواجهات برمجة التطبيقات وتغذية البيانات. الهدف الأساسي ثلاثة محاور: الحفاظ على توافق منصات الشحن آمنًا مع معايير البيانات الوطنية للجمارك والتنظيمات، وتوفير التوجيه والدعم الفني للعملاء الخارجيين على التطبيقات الرقمية الأساسية، واستكشاف وحل مشكلات الاندماج المعقدة حتى مستوى الحمولة والرسائل لضمان عدم انقطاع الأعمال.</p><h3 data-path-to-node="8"><br></h3><h3 data-path-to-node="8">المسؤوليات الرئيسية</h3><ul data-path-to-node="9"><li><p data-path-to-node="9,0,0">رصد التغييرات التنظيمية للجمارك الوطنية وتقييم تأثيرها على قنوات الشحن الرقمية وترجمة التحديثات إلى طلبات تغيير فنية.</p></li><li><p data-path-to-node="9,1,0">قيادة مشاريع تكامل رقمي على مستوى الدولة من التحديد الفني وتوافق الأطراف المعنية حتى الاختبار والتنفيذ النهائي والتوقيع.</p></li><li><p data-path-to-node="9,2,0">العمل كنقطة اتصال رئيسية لتوطين تكامل تقني للعملاء، وتوجيه العملاء من جمع المتطلبات حتى الإنتاج الحي.</p></li><li><p data-path-to-node="9,3,0">استكشاف وحل مشكلات تكامل تقنية معقدة يوميًا من خلال تحليل أحجام طلب/استجابة API ورمز الأخطاء وسجلات أنظمة التطبيق.</p></li><li><p data-path-to-node="9,4,0">إجراء محادثات تقنية مع أقسام تكنولوجيا المعلومات والعمليات لدى العميل الخارجي لتعديل تدفقات البيانات والتكوينات والاتصال.</p></li><li><p data-path-to-node="9,5,0">التعاون بشكل وثيق مع فرق التجزئة والبيع لتوفير الإرشاد التقني وربط حلول الشحن الرقمي المحددة بملفات التداول الخاصة بالعميل.</p></li><li><p data-path-to-node="9,6,0">العمل كخبير تقني محلي في جودة البيانات، والقضاء على الحلول اليدوية من خلال دفع تحسينات برمجية منظومية عبر قنوات الهندسة الإقليمية.</p></li><li><p data-path-to-node="9,7,0">تجميع ملخصات تشخيص شاملة — بما في ذلك خطوات إعادة الإنتاج وتقييمات الأثر — عند تصعيد أنماط منصات متقدمة إلى فرق تكنولوجيا المعلومات الإقليمية.</p></li><li><p data-path-to-node="9,8,0">تطوير روتينات وأطر آلية باستخدام أدوات المكتب المؤسسية لتقليل الإدارة اليدوية وتبسيط أنماط التقارير المتكررة.</p></li><li><p data-path-to-node="9,9,0">التخطيط وتقديم موجزات تقنية مهنية وجولات تعريفية ووثائق تعليمية لمساعدة العملاء الخارجيين على التوافق بشكل استباقي مع التحديثات القادمة للمنصة.</p></li></ul><h3 data-path-to-node="10"><br></h3><h3 data-path-to-node="10">المؤهلات والخبرة والكفاءات</h3><ul data-path-to-node="11"><li><p data-path-to-node="11,0,0">خريج جامعي حاصل على درجة البكالوريوس في تقنية المعلومات أو علوم الحاسوب أو الهندسة أو مجال مشابه تمامًا.</p></li><li><p data-path-to-node="11,1,0">طلاقة مهنية في كل من الإنجليزية والعربية، مع مهارات كتابة إنجليزية متطورة مناسبة لكتابة إرشادات تقنية موجهة للعملاء الخارجيين.</p></li><li><p data-path-to-node="11,2,0">حد أدنى سنتان من الخبرة في دعم تقني مخصص للعملاء الخارجيين أو تكامل البرمجيات أو بيئة حلول العملاء.</p></li><li><p data-path-to-node="11,3,0">خبرة عملية مثبتة في استكشاف أخطاء API مع قدرة واضحة على قراءة وتفسير حمولات REST/JSON وXML.</p></li><li><p data-path-to-node="11,4,0">خبرة مباشرة في تحليل رسائل خطأ التطبيق وسجلات التطبيق واستخدام أدوات الاختبار القياسية مثل Postman أو عملاء مماثلين.</p></li><li><p data-path-to-node="11,5,0">معرفة قوية بقرارات بيانات الشركة، بما في ذلك استعلامات قواعد البيانات العلائقية (SQL) ومعالجة جداول تحليلية متقدمة.</p></li><li><p data-path-to-node="11,6,0">الكفاءة القوية في التواصل، مع قدرة مثبتة على ترجمة القيود البرمجية المعقدة إلى مستخدمي الأعمال، والاحتياجات التجارية إلى المطورين.</p></li><li><p data-path-to-node="11,7,0">نهج حل المشكلات الهيكلي يركز على تحقيق حل جذر السبب على المدى الطويل بدلاً من إغلاق المشكلة مؤقتًا.</p></li><li><p data-path-to-node="11,8,0">مهارات عالية في تنظيم الأولويات الذاتية، مع قدرة على العمل بشكل مستقل ضمن مواعيد تنظيمية خارجية صارمة وغير قابلة للتراجع.</p></li><li><p data-path-to-node="11,9,0">الخبرة أو الخلفية في الخدمات اللوجستية أو الشحن السريع أو أطر الامتثال لتجارة الجمارك تعتبر ميزة كبيرة.</p></li><li><p data-path-to-node="11,10,0">الإلمام بلغات نصية أو أتمتة بيانات حديثة (مثل بايثون، جافا سكريبت، أو محركات أتمتة سير العمل) تعتبر إضافة قيمة.</p></li></ul><div><br></div><p data-path-to-node="13"><strong>بند المعاملة المتساوية:</strong> نحن ملتزمون بتوفير فرص متكافئة ونرفض تمامًا جميع أشكال التمييز. في مجموعة DHL، اختيار الموظفين يعتمد حصريًا على المؤهلات الفردية والأداء والمهارات والخبرة المهنية.</p><p data-path-to-node="14"><br></p><p data-path-to-node="14">✨ نحن <strong data-path-to-node="14" data-index-in-node="5">نوصل الفرق</strong> </p><p data-path-to-node="14">✨ نحن <strong data-path-to-node="14" data-index-in-node="33">نهتم</strong> </p><p data-path-to-node="14">✨ نحن <strong data-path-to-node="14" data-index-in-node="43">ننمو معاً</strong></p></div>

<p><h4>من نحن</h4> <p>VOIS (Vodafone Intelligent Solutions) هي ذراع استراتيجي لشركة فودافون جروب بي إل سي، تخلق قيمة للعملاء من خلال تقديم حلول ذكية عبر المواهب والتكنولوجيا والتحول.</p> <p>كوننا أكبر منظمة خدمات مشتركة في صناعة الاتصالات العالمية مع 30,000 فِرْدْ (FTE)، فإن محفظتنا من الحلول والخدمات من الجيل التالي مصممة بالشراكة مع العملاء عبر مجموعة فودافون وفي الأسواق المحلية وشركاء الأسواق لتبسيط النمو ودفعه. مع شريكنا الاستراتيجي Accenture، نعمل جنبًا إلى جنب مع عملاء فودافون وشركات تِلكو وتكنولوجيا أخرى لدفع التحول، ومواجهة تحديات صناعتنا، وضمان بقائنا ذوي صلة ومرنين. هذه الشراكة نموذج فريد من نوعه في الصناعة يجمع أفضل ما في القدرات الداخلية والقدرات الخارجية.</p> <p>نعمل مع العملاء في 28 دولة من 10 مواقع لـ VOIS: ألبانيا، مصر، المجر، الهند، رومانيا، أسبانيا، تركيا، المملكة المتحدة، ألمانيا، أيرلندا، وبشبكة فرق في جمهورية التشيك، إيطاليا، اليونان، والبرتغال.</p> <h4>حول هذا الدور</h4> <p>نحن نتطلع إلى مهندس دعم التشغيلي للانضمام إلى فريق التعاون المكتبي لتقنية المعلومات ضمن وظيفة التكنولوجيا. هذا الدور مسؤول عن إدارة العمليات اليومية، تنفيذ النُهَج، دعم تحسين الخدمة، والمساهمة في أنشطة المشاريع عبر منصات التعاون العالمية. سيضمن الفرد توفر الخدمة، حل incidents، والالتزام بعمليات ITIL، مع تنسيق الإعدادات التقنية وحل المشكلات عبر بيئات الشركات المعقدة.</p> <h4>ما ستقوم به</h4> <ul> <li>أداء مهام التشغيل اليومية لخدمات مجال التعاون.</li> <li>ضمان الامتثال لمؤشرات الأداء (KPIs) وSLA لخدمات التعاون.</li> <li>تنفيذ مهام المشاريع المعينة بنجاح وفي الوقت المحدد.</li> <li>قيادة مبادرات التحسين المستمر للخدمة.</li> <li>دعم عمليات إدارة الحوادث والتغيير بما يتماشى مع معايير ITIL.</li> </ul> <h4>من أنت</h4> <ul> <li>يحمل درجة البكالوريوس في الهندسة أو علوم الحاسوب.</li> <li>خبرة IT من 2–4 سنوات، ويفضل في بيئات الإنتاج الكبيرة.</li> <li>معتمد في MCITP (SharePoint Server 2010، Enterprise Administrator لـ Windows Server 2008)، ITIL V3 Foundation (إلزامي).</li> <li>الشهادات المفضلة تشمل MCSE: Server Infrastructure، CCNA، ومجموعة Microsoft System Center.</li> <li>مهارة في إعداد IIS واستكشاف الأخطاء والتشغيل العام للتطبيقات.</li> <li>مهارات تواصل وتفاعل مع الآخرين قوية، مع تفانٍ في العمل الجماعي والتملك.</li> <li>خبرة في دعم الأنظمة والمستخدمين عبر خلفيات ثقافية متنوعة.</li> </ul> <h4>ليس مناسبًا تمامًا؟</h4> <p>هل تقلق من أنك قد لا تفي بكل المتطلبات؟ فودافون ملتزمة ببيئة عمل شاملة يمكن للجميع الازدهار فيها. إذا كنت متحمسًا لهذا الدور لكن خبرتك لا تتوافق بالضبط مع كل جانب من وصف الوظيفة، فيمكنك التقديم. قد تكون المرشح المناسب لهذا الدور أو لفرصة أخرى، وسيقدم فريق التوظيف دعمك في استكشاف أين تناسب مهاراتك بشكل أفضل.</p> <h4>ما الذي ستحصل عليه</h4> <ul> <li>فرصة العمل على منصات التعاون العالمية في بيئة تقنية ديناميكية.</li> <li>التعرض لفرق متعددة الوظائف وأصحاب المصلحة الدوليين.</li> <li>دور يمزج بين التميز التشغيلي وتوصيل المشاريع وتحسين الخدمة.</li> <li>تعلم مستمر من خلال الخبرة العملية مع تقنيات Microsoft وITIL.</li> <li>ثقافة تعاونية تقيم الملكية والابتكار والنمو المهني.</li> </ul> <h4>المهارات التي ستتعلمها</h4> <ul> <li>استكشاف مشكلات متقدم وتكوين Microsoft SharePoint وIIS.</li> <li>إدارة خدمة قائمة على ITIL والامتثال للعمليات.</li> <li>التنسيق الفني وتنفيذ النُظم عبر المنصات العالمية.</li> <li>التواصل عبر الثقافات وإدارة أصحاب المصلحة.</li> <li>استخدام أدوات Microsoft System Center وتقنيات السحابة (Azure، O365، Power BI).</li> </ul> <h4>التزام جهة العمل المتكافئ VOIS</h4> <p>تعترف فودافون وتحتفل بقيمة التنوع في بناء قوة عمل تعكس العملاء والمجتمعات التي تخدمها. لا يتم التسامح مع أي شكل من أشكال التمييز. وهذا يشمل، ولكنه لا يقتصر على، التمييز على أساس العِرق، اللون، العمر، حالة المحاربين القدامى، الهوية الجندرية، التعبير الجندري، التوجه الجنسي، الحمل، الوضع الأمومي أو الوالدي، العِرق، الإعاقة، الدين أو الاعتقاد، الانتماء السياسي، عضوية النقابة، الجنسية، وضع السكان الأصليين، الحالة الطبية، HIV، التنوع العصبي، الأصل الاجتماعي، الخلفية الثقافية، الحالة الاجتماعية أو الشراكة المدنية، أو الخلفية الاجتماعية-الاقتصادية.</p> <h4>انضم إلينا</h4> <p>في فودافون، نعمل جاهدين لبناء مستقبل أفضل. عالم أكثر ترابطاً وشمولاً واستدامة. كمجتمع عالمي ديناميكي، إنه روحنا البشرية مع التكنولوجيا التي تمكّننا من تحقيق ذلك.</p> <p>نواجه ونبتكر لربط الناس والش businesses والمجتمعات حول العالم. يوجهنا رضا عملائنا وولائهم، ونقوم بالتجربة والتعلم بسرعة وننجز العمل معاً.</p> <p>معنا، يمكنك أن تكون نفسك حقاً وتنتمي وتشارك الإلهام وتتبنى فرص جديدة وتزدهر وتُحدث فرقاً حقيقياً.</p></p><p></p>