وظائف مساعد مدير في مصر

Role Purpose:The Sr. Corporate Governance Manager is responsible for developing, implementing, and maintaining the organization’s corporate governance framework to ensure compliance with applicable laws, regulations, governance codes, and leading practices. The role provides expert advice to the Board of Directors, Board Committees, Executive Management, and business functions on governance matters, ensuring effective decision-making, accountability, transparency, and ethical business conduct.<br>The incumbent oversees governance policies, Board and Committee governance processes, delegated authorities, governance reporting, and governance improvement initiatives while fostering a strong governance culture across the organization.<br>Roles & Responsibilities: 1. Strategy and Governance Develop and continuously enhance the Corporate Governance Framework in alignment with the organization’s strategic objectives and applicable governance standards. Review and update governance policies, frameworks, charters, and procedures to reflect regulatory changes and leading practices. Ensure governance principles are embedded across all business functions. Monitor emerging governance trends and recommend improvements to strengthen governance maturity. Support the implementation of governance initiatives and strategic transformation programmes.2. Board and Committee Governance Manage the governance framework for the Board of Directors and Board Committees. Review and maintain Board and Committee Charters, Terms of Reference, and delegated authority matrices. Coordinate periodic governance effectiveness reviews for the Board and Committees. Ensure governance documentation is accurate, complete, and maintained in accordance with regulatory requirements. Monitor implementation of Board and Committee resolutions and action items.<br>3. Corporate Governance Compliance Ensure compliance with applicable corporate governance regulations, statutory requirements, and internal governance policies. Conduct governance compliance assessments and identify improvement opportunities. Coordinate governance reporting for senior management and the Board. Monitor governance-related regulatory developments and assess organizational impact. Support regulatory inspections and governance reviews4. Governance Policies and Frameworks Develop, maintain, and periodically review governance manuals, policies, frameworks, and procedures. Manage the Delegation of Authority (DoA) Framework and governance approval processes. Maintain governance documentation and organizational governance structures. Support the periodic review of the organization’s governance model.5. Stakeholder Management Act as the primary governance adviser to management on governance-related matters. Build effective relationships with Board members, Executive Management, Internal Audit, Risk, Compliance, Legal, and external regulators. Coordinate with business functions to ensure governance requirements are effectively implemented. Promote awareness of governance responsibilities across the organization.6. Reporting and Continuous Improvement Prepare governance reports, dashboards, and Board papers for Executive Management and Board Committees. Monitor governance performance indicators and recommend corrective actions where necessary. Benchmark governance practices against recognized local and international standards. Lead governance improvement initiatives and promote governance excellence.<br>7. People Management Coach and mentor governance team members. Support performance management, development, and succession planning. Foster a culture of accountability, integrity, collaboration, and continuous improvement. Education & Qualification:Bachelor’s degree in law, Business Administration, Corporate Governance, Finance, Accounting, or a related discipline. Master's degree (MBA, LLM, or equivalent) is desirable. Professional qualifications in Corporate Governance or related disciplines are preferred, such as:-Chartered Governance Professional (CGI)-Chartered Secretary (CGI)-Certified Compliance & Ethics Professional (CCEP)-Institute of Directors (IoD) Certification-Corporate Governance certifications from recognized institutions Work Experience:10–12 years of progressive experience in Corporate Governance, Board Governance, Compliance, Legal, Risk, or Company Secretariat. At least 5 years in a managerial or senior governance role. Experience working with Boards of Directors and Board Committees. Experience within financial services, investment institutions, sovereign wealth funds, private equity, or regulated organizations’ is highly desirable. Strong understanding of governance regulations, regulatory expectations, and governance leading practices. Knowledge:Corporate Governance Frameworks and Principles Board of Governance and Committee Practices Governance Codes and Regulatory Requirements Delegation of Authority Frameworks Enterprise Risk Management concepts Internal Control Frameworks Corporate Law and Regulatory Compliance Board of Effectiveness Assessments Governance Reporting Policy Development Ethics and Business Conduct Skills:Corporate Governance Board and Committee Administration Governance Framework Development Policy and Procedure Development Regulatory Compliance Stakeholder Management Strategic Thinking Analytical and Critical Thinking Problem Solving Executive Report Writing Presentation Skills Communication and Influencing Relationship Management Project Management Attention to Detail Decision Making Microsoft Office Suite Behavioral Competencies:Integrity and Professional Ethics Accountability Sound Judgement Confidentiality Collaboration Results Orientation Continuous Improvement Adaptability Leadership Strategic Mindset Customer Focus Resilience Key Performance Indicators (KPIs):Governance framework maturity and effectiveness. Timely review and update of governance policies and Board charters. Compliance with applicable governance requirements. Completion of Board and Committee action items within agreed timelines. Quality and timeliness of governance reports. Governance audit and regulatory review outcomes. Implementation of governance improvement initiatives. Stakeholder satisfaction with governance support. Delivery of governance training and awareness programmes. Achievement of departmental objectives and governance KPIs.

About Tech Mahindra Egypt Join Tech Mahindra Egypt, a fast-growing global delivery hub providing customer experience, operations, and digital business services to international clients. With two offices across Cairo and a capacity of 1,000+ employees, we offer a dynamic and multicultural environment where talent can learn, grow, and build rewarding careers. As part of Tech Mahindra's global network spanning 90+ countries and 149,000+ professionals, you'll gain exposure to world-class clients, innovative technologies, and international best practices while delivering exceptional customer experiences. The Customer Service Manager (CSM) is accountable for the quality of solutions and services delivered to an assigned customer portfolio and for driving customer satisfaction and service performance.<br>Summary: Acting as the primary operational point of contact and escalation point for customers, the CSM manages day-to-day service quality, leads service reviews, drives continuous improvement, and works closely with the account team to support the growth of the customer relationship.<br>Key Responsibilities Customer Relationship & Escalation Management Act as the customers’ primary point of contact for all service-related topics and as a key escalation point. Build and maintain a trusted relationship with customer stakeholders (IT, operations, procurement, management). Handle non-commercial customer queries and complex customer service issues, ensuring professional and timely responses. Ensure customer complaints (including those related to invoicing) are managed, tracked, and resolved in a timely manner, with clear communication throughout. Proactively identify customer needs and opportunities to enhance service and strengthen the relationship. Service Quality, Performance & Profitability Hold accountability for the quality of solutions and services provided to the customer. Maintain awareness of overall service management profitability for assigned customers and support actions that protect or improve it. Monitor service performance, SLAs, and KPIs, and initiate corrective actions where needed. Prepare and conduct periodic customer service reviews (monthly/quarterly), including service performance, incidents, improvements, and upcoming changes. Continuous Improvement & Service Improvement Plans Create, manage, and track Service Improvement Plans (SIPs), triggered by:Quality Connect surveys (covering all functional areas) Customer complaints (including billing-related issues) Proactive actions identified by the CSM (recurring issues, trends, or risks) Ensure follow-up and closure of improvement actions with internal teams and customers. Provide capacity analysis, forecasts, and recommendations to anticipate and prevent service issues. Incident, Problem & Change Management Interface Proactively inform customers and end-users in advance of any anticipated service interruptions, maintenance, or changes. Review internal Root Cause Analysis (RCA) reports applicable to assigned customers and produce customer-facing RCAs, ensuring clarity and agreed actions. Handle change requests, including:Coordination and tracking of change implementation Change communication and reporting Follow-up on change-related billing aspects Support incident and problem management as the customer interface, ensuring consistent and transparent communication during major incidents. Documentation, Tools & Data Integrity Provide customers with up-to-date technical and operational documentation, including the Customer Operations Guide. Ensure all technical and service documentation is properly stored, published, and regularly updated. Maintain data integrity of customer information across all relevant systems and tools. Collaboration & Business Support Work closely with the account team to identify and support opportunities to sell or upsell client products and services, based on operational insights and customer needs. Coordinate with all involved internal entities (operations, engineering, delivery, billing, etc.) to secure the technical performance and reliability of client solutions. Represent the voice of the customer within client Business and contribute to internal governance and improvement initiatives for your customer portfolio. Education & Experience Degree level or equivalent, preferably in Business or Science (e.g., Telecommunications, IT, or related field).7+ years of experience in customer support / service management roles, preferably in the telecommunication or ICT industry. ITIL Foundation certification is a must. Experience in Customer Service and Project Management. Experience in leading or coordinating virtual teams. Technical Skills Good technical knowledge of Networks, IT Services, Mobility, Voice and/or integration solutions and technologies. Familiarity with ITIL processes (Incident, Problem, Change, Service Level Management). Ability to understand technical and performance data and translate it into clear, customer-friendly communication. Soft Skills Excellent communication, negotiation, presentation, and organization skills. Fully empowered and confident to coordinate all entities involved in the technical performance of our solutions. Able to work independently with initiative, ownership, and proactivity. Able to work well under pressure and handle escalations calmly, professionally, and competently. Strong customer orientation and a continuous improvement mindset. Fluent in spoken and written English; additional languages are an asset.

Responsibilities<br>The LIVE Operations team is focused on building a scalable, healthy, and high-performing Tik Tok LIVE ecosystem. By working closely with creators, agencies, and partners, we drive long-term growth through content innovation, monetization enablement, and community development.<br><br>We are looking for a LIVE Partner Growth & Incubation Manager based in Cairo, responsible for expanding the local agency ecosystem while incubating and scaling partners through structured programs, community operations, and data-driven execution. This role combines business development with agency incubation and ecosystem building, playing a critical role in creator growth and monetization success in the Egypt market.<br><br>Responsibilities:<br>1. Partner Development & Expansion<br>- Identify, engage, and onboard high-potential agencies, MCNs, and talent organizations to grow the Tik Tok LIVE ecosystem in Egypt.<br>- Build long-term, trust-based relationships with partners, ensuring alignment on platform strategy, content direction, and growth priorities.<br>- Explore new collaboration and partnership models across live streaming, entertainment, and digital media sectors.<br><br>2. Agency Incubation & Community Operations<br>- Establish and manage LIVE agency communities, defining engagement mechanisms to improve activity, retention, and performance.<br>- Design and execute incubation programs, including agency education, creator recruitment initiatives, and monetization acceleration plans.<br>- Plan and run incentive-driven campaigns to boost creator onboarding, revenue growth, and agency participation.<br><br>3. Performance & Data Management<br>- Track and analyze agency and creator performance metrics, including activity levels, revenue contribution, and growth trends.<br>- Use data insights to optimize community operations, partner strategies, and overall ecosystem efficiency.<br>- Provide regular performance reviews and actionable recommendations to internal stakeholders.<br><br>4. Cross-functional Collaboration<br>- Work closely with Marketing, Campaigns, Content, Product, and Data teams to support partner success and execute growth initiatives.<br>- Lead partner workshops, training sessions, and engagement activities to share best practices and platform updates.<br>- Ensure all partner and agency activities comply with Tik Tok LIVE’s community guidelines, brand values, and safety standards.<br><br>Qualifications<br>Minimum Qualifications:<br>1. Bachelor’s degree or above, preferably in Business, Media, Communications, or a related field.<br>2. Experience in business development within the internet, media, or entertainment industry.<br>3. Relevant experience in business development, agency operations, partner management, or ecosystem growth within live streaming, social media, digital marketing, or entertainment industries.<br>4. Strong analytical skills with a data-driven approach to decision-making and excellent communication and stakeholder management skills.<br>5. Ability to work under pressure in a fast-paced environment with a strong results-oriented mindset.<br>6. Proficiency in both Arabic and English is required to effectively collaborate with business stakeholders.<br><br>Preferred Qualifications:<br>1. Solid understanding of the LIVE streaming and creator ecosystem, including agency and MCN models.<br>2. Experience building or operating partner / agency communities.<br>3. Background in creator incubation, monetization strategy, or ecosystem operations.<br>4. Entrepreneurial mindset with a strong interest in emerging technology and digital entertainment.<br>5. Experience leading workshops, training programs, or partner engagement sessions.<br><br>About Tik Tok<br>Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.<br><br><br>Why Join Us<br>Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.<br>We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br><br>Diversity & Inclusion<br>Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

We are now hiring a Founding Growth Operator / Commercial Systems Manager to turn these assets into a disciplined, working commercial system. The Role This is not a social media role. This is not a pure content role. This is not a generic digital marketing role. This is a growth + commercial systems + conversion execution role for someone who can help build and run the client acquisition engine behind a premium advisory business. Your job is to help Cognessa:attract the right leadsqualify them properlyroute them into the right offerimprove conversionbuild a cleaner, faster, more disciplined pipeline You will work across growth, funnel execution, CRM, outbound, offer packaging, and conversion improvement. What You’ll Own1) Commercial Funnel Execution Turn existing offers, pages, and assets into a clearer acquisition and conversion system Improve the path from traffic / lead to advisory conversation, proposal, and paid engagement Reduce friction across landing pages, forms, follow-up, and handoff2) CRM & Pipeline Operations Improve and manage CRM structure, stages, tags, and follow-up workflows Ensure leads are routed, tracked, and followed up consistently Improve visibility over pipeline health, response times, and next actions3) Lead Generation & Demand Capture Build and run practical lead-generation activities across channels such as Linked In, email outreach, referrals, partnerships, and targeted campaigns Help identify which channels are producing qualified conversations rather than noise Support growth experiments and approved campaign tests where commercially justified4) Conversion & Offer Optimization Improve landing pages, offer pages, CTAs, and lead capture logic Help sharpen offer packaging and conversion flow around advisory, readiness, workshop, and productized consulting offers Support proposal follow-up and commercial momentum5) Reporting & Commercial Discipline Produce disciplined weekly reporting covering:lead generation activitylead sourcesfunnel and pipeline performancebooked calls / advisory conversationsproposal activitypipeline statuskey bottlenecks and recommended actions First 30 Days: What We Expect We are not hiring for a slow ramp. Within the first 30 days, we expect this role to deliver a clear operational push, not just observations. By the end of the first month, you should have:1) A clear commercial audit of the current setup Review and assess:public website and digital presencelead capture and inquiry flowscommercial infrastructurecurrent offers and conversion pathscurrent acquisition effortskey friction points And present a practical view of:what is workingwhat is weakwhat is confusingwhat should be fixed first2) A tightened funnel and routing logic Clarify and improve the path from:lead → inquiry / assessment → follow-up → advisory conversation → proposal / offer3) CRM and follow-up discipline in motioncleaner lead stageslead ownership / next-step claritybasic follow-up workflows runningreporting visibility in place4) Early demand-generation execution live Not theory. Execution. This may include:outbound outreachreferral / partnership outreachemail follow-up sequencescampaign teststargeted growth experiments where justified5) Early signal in pipeline activity We do not expect miracles in 30 days, but we do expect movement:qualified conversationsbooked advisory calls / reviewsvisible pipeline activityclear commercial learnings from execution What This Role Is Not This role is not responsible for being:a full-time graphic designerthe primary brand content writera general admin assistanta passive coordinator waiting for instructionsa pure social media postera full sales closer replacing the founder in advisory sales You will have operational and specialist support where needed. The goal is not for you to do everything manually. The goal is for you to drive the system, own the commercial execution, and push results. Support & Resources Available You will not be working alone from scratch. Cognessa can provide:existing offers and advisory assetsexisting digital infrastructurecore commercial setupfounder input and decision supportoperational coordination supportaccess to specialist resources when neededaccess to approved growth resources when commercially justified What We’re Looking For3+ years in growth, commercial operations, Rev Ops, consulting growth, B2B marketing, or related roles Strong understanding of B2B service / advisory / consulting businesses Experience building or improving funnels, lead flows, CRM systems, or commercial processes Strong execution mindset, not just strategy language Comfortable working with founders and premium / high-trust offers Strong English communication Able to work independently, move fast, and prioritize well Strong preference for candidates with experience in one or more of the following:consulting or advisory businessesexecutive / high-ticket B2B offers AI, governance, compliance, risk, strategy, or transformation-related marketsfounder-led or early-stage operating environments How Success Will Be Judged This role will be judged on commercial traction and execution quality, not activity volume. Success will be measured by:quality of leads entering the pipelineinquiry / assessment to conversation conversionadvisory review / discovery call bookingsproposal activity and commercial follow-throughpipeline discipline and CRM visibilityspeed and quality of execution in the first monthability to identify bottlenecks and improve them quickly

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview This role leads the Compliance &amp; Ethics function for the Egypt business, being responsible for implementing all aspects of PepsiCo’s global compliance program, including: overseeing a complex Speak Up docket and ensuring proper investigation and remediation of all issues, particularly PSVs; delivering ethics and ABAC training to key stakeholders and functions; supporting a strong tone at the top by promoting and coordinating senior leadership messaging; maintaining the effectiveness of the Third Party Due Diligence program across Egypt; supporting a robust control environment, including leading Egypt’s Control Environment Council and providing all C&amp;E information required for each quarter close; and identifying and working to remediate compliance risks to Egypt’s businesses identified through various avenues (e.g., Speak Up, internal risk assessments, corporate audits, etc.). Responsibilities Provide proactive, high quality support to the MU on promoting, monitoring and enforcing the PepsiCo Compliance &amp; Ethics program for the Egypt MU, with the support of the C&amp;E Associate Manager and C&amp;E Analyst. Accountable for decision-making and execution in all areas of the C&amp;E Program. Be an active member of the Egypt Control Environment Council (“CEC”); schedule and attend quarterly as well as other regular, special meetings of the CEC to discuss the Compliance &amp; Ethics Program and PSVs. Create and update the presentations required for such forum. Has shared decision-making responsibilities and accountability for execution. Speak Ups: Participate/lead in-depth, and often complex, PSV investigations, engaging correct subject matter expertise, to determine root causes, appropriate actions and track remediation. Responsibility for managing all PSV and routine matter investigations from reviewing initial reports to closure. Manage trend analysis that monitor, assess and mitigate risks faced by PepsiCo (across the key elements in the Control Environment. In particular, monitor key problematic areas to ensure effective root-cause analysis and remedial action implementation. High-level of decision making and accountability with regards to the Speak Up process. Partner with Legal to oversee the Anti-Bribery and Anti-Corruption (ABAC) compliance program, including risk assessment for target training population, delivering training, providing guidance and handling pre-approval requests. Collaborate with Legal and the People Function to ensure practical, effective ABAC, Act with Integrity and other compliance training are delivered, to guide MU leadership and its employees in making day-to-day decisions that are consistent with PepsiCo’s Code of Conduct, the law and all applicable PepsiCo and Region policies to promote a culture of integrity. Prepare all materials needed for such trainings. Collaborate with the People Function to create and support Culture of Integrity campaigns across the MU, including identifying and training Code Ambassadors, conducting roundtables and values dilemma sessions, conducting F2F training for the entire frontline population and delivering on-site activation days. Responsibility for managing the entire BU’s Third Party Due Diligence program ensuring awareness of the In-Scope Matrix, actioning TPDD requests, assessing the TPDD reports and escalating and managing the Resolution Committee where applicable. Also responsible for the re-vetting and monitoring processes of the TPDD program. Responsibility for implementation of Egypt's Licenses and Permits (L&amp;Ps) program to ensure that all material L&amp;Ps for the MU are accounted for and effectively tracked. Monitor and re-assess the process and policy periodically for enhancements. Attend the MU Audit Committee to present all matters and areas related to Compliance &amp; Ethics on a quarterly basis. Ensure new employees, current employees and third-party agents (as appropriate) are educated in the Compliance Program, specific policies and procedures as well as the compliance and ethical requirements relevant to their job responsibilities for the BU. Participate in Anti-Corruption Risk Assessments for the Egypt MU and lead the remediation for any observations related to C&amp;E. Partner in a broader coalition of departments that monitor, assess and mitigate risks faced by PepsiCo such as Communications, Government Affairs, Security, Health &amp; Safety, Environmental, Antitrust, M&amp;A/Joint Ventures, Conflicts of Interest, Human Rights and Privacy. Responsibility for all aspects of the C&amp;E program, including Speak Ups, training, TPDD and licenses and permits, of the rapidly expanding populations of the Cairo Capability Center. Qualifications 7-8 years of experience, preferably in a senior role in Compliance &amp; Ethics, Legal, Employee Relations or Audit role Experience in handling and leading Speak Up investigations. Fluent in English and Arabic. Excellent report writing skills. Detailed knowledge of PepsiCo’s policies and relevant state laws</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Siemens Mobility (SMO) is the world’s leading provider of mobility solutions that enable the efficient, safe, and environmentally friendly transport of people and goods—helping to improve the quality of everyday life for millions worldwide. Motivated by innovation, we develop intelligent solutions for the growing digitalization of the transport sector. Our offerings include rail vehicles, rail automation, road traffic management systems, rail electrification, and services. In Egypt, Siemens Mobility is delivering one of the country’s first high-speed rail system. This landmark project, spanning approximately 2,000 kilometers, will connect 60 cities across Egypt, transforming transportation for both passengers and goods. Participating in this project could be a pivotal milestone in your career and a significant historical achievement for the region. Today, we are recruiting for a EHS Manager to join our team in Egypt. This is an excellent career opportunity for professionals looking to join a truly international team in one of the biggest projects of Siemens Mobility. What Are My Responsibilities? Develop, implement, and regularly update the Project EHS Management Plan, framework, and associated processes. Ensure compliance with applicable EHS regulations, contractual obligations, company standards, and project-specific requirements. Coordinate and maintain oversight of environmental, health, and safety activities across all project functions and operational areas. Monitor the implementation of EHS requirements through inspections, audits, and compliance assessments, including supplier and subcontractor activities. Identify hazards, conduct risk assessments, and implement preventive and protective measures to mitigate safety and environmental risks. Coordinate EHS reporting activities and ensure effective tracking and closure of findings, observations, and corrective actions. Prepare, coordinate, and maintain documentation related to audits, inspections, compliance reviews, and regulatory requirements. Act as the primary EHS interface with customers, authorities, contractors, and other project stakeholders. Promote a strong safety culture and integrate environmental, health, and safety considerations into daily project execution. Lead investigations of accidents, incidents, near misses, and environmental events, conducting root-cause analysis and ensuring corrective actions are implemented. Ensure compliance with environmental requirements related to waste management, emissions, noise control, and environmental protection. Monitor environmental performance and prepare environmental reports, KPIs, and performance indicators. Identify EHS trends, risks, and improvement opportunities, supporting continuous improvement initiatives across the project. Prepare and present monthly EHS reports, including key performance indicators, major events, findings, and action plans. Lead and supervise the EHS Team, including EHS Supervisors, Rail Safety Specialists, and other assigned personnel. What Do I Need to Qualify for This Job? Bachelor’s degree in Engineering, Environmental Management, Occupational Health &amp; Safety, Industrial Management, Business Administration, or a related discipline. Minimum 8–10 years of professional experience in EHS management, compliance, audits, inspections, operational safety, or risk management within industrial, infrastructure, maintenance, railway, or project environments. Experience in railway, construction, maintenance, or other highly regulated industries is an advantage. Professional certifications such as NEBOSH, IOSH, OSHA, or equivalent. Strong knowledge of EHS management systems, statutory compliance, risk assessment methodologies, incident investigation, and audit processes. Experience coordinating across multidisciplinary teams and stakeholder interfaces. Strong communication, reporting, and organizational skills. Ability to work within formal management systems, document-controlled environments, and customer-facing projects. Good command of spoken and written English. Proficiency in Microsoft Office applications and EHS reporting systems. Good physical condition and compliance with Fitness Class 2 requirements. What else do I need to know? As a world leader in developing and producing the most advanced technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant, that benefits society and human progress. We give you the chance to create a difference. At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow ‘s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at www.siemens.com We are looking forward to receiving your online application. Please note: Only complete applications can be considered in the selection process.</span> </div>

<p><h4>وصف الشركة</h4> <p>انضم إلى فندق عضو في شبكة أكور، التي تجمع أكثر من 45 علامة تجارية، و5,500 فندق، و10,000 مطعم ووجهة أنماط حياة. هنا، نحن نؤمن بك وبما تقدمه إلى الطاولة. هناك العديد من الفرص للتطوير والترقية. كل حركة، وكل ابتسامة، وكل إجراء يساهم في خلق تأثير إيجابي ولا يُنسى لعملائنا وزملائنا وأيضًا لكوكبنا. معًا نجسد رؤية الضيافة المسؤولة.</p> <p>اغتنم الفرصة لتصبح Heartist®، ودع قلبك يقودك في هذا العالم حيث الحياة تضرب بمعدل أسرع.</p> <h4>وصف العمل</h4> <p>نحن نبحث عن مدير فندق Fairmont Gold متمرس ومتمركز حول العميل للانضمام إلى فندقنا الفاخر بمرتفعات القاهرة، مصر. في هذا الدور القيادي الحاسم، ستشرف على جميع جوانب تجربة Fairmont Gold، مع ضمان تقديم خدمة استثنائية مع الحفاظ على أعلى معايير الضيافة. ستقود فريقاً م dedicated، تدير علاقات الضيوف، وتدفع التميّز التشغيلي عبر جميع خدمات ومرافق Fairmont Gold. هذا المنصب يتيح فرصة لإحداث تأثير معنوي على رضا الضيوف مع تعزيز بيئة عمل تعاونية وداعمة.</p> <p><strong>المسؤوليات تشمل:</strong></p> <ul> <li>إدارة جميع جوانب عمليات Fairmont Gold وفقاً لمعايير وخدمات فندق Fairmont</li> <li>توجيه وتنفيذ فلسفة خدمة وقيادة توجّه الموظفين وتضمن التميز المتواصل</li> <li>استباق احتياجات الضيوف، والاستجابة السريعة للاستفسارات، والحفاظ على علاقات إيجابية مع الضيوف في جميع الأوقات</li> <li>مراقبة والحفاظ على النظافة والصحة وتنظيم جميع مناطق عمل Fairmont Gold</li> <li>الحفاظ على معرفة شاملة بمزايا الفندق والخدمات وأنواع الغرف والأسعار والباقات والترقيات ومستويات الإشغال اليومية</li> <li>تتبع وتوقع مستويات إشغال Fairmont Gold يوميًا وأسبوعيًا وشهرياً وتعديل التخطيط القسم وفقاً لذلك</li> <li>مراجعة مستويات الأعمال اليومية، وتوقع المواقف الحرجة، وتطوير حلول فعالة لتسريع العمليات</li> <li>إعداد جداول العمل الأسبوعية وفقاً لإرشادات التوظيف وتوقعات العمل؛ تعديل الجداول لتلبية متطلبات الأعمال</li> <li>ضمان حضور الموظفين وتوثيق أي تأخير أو غياب</li> <li>عقد اجتماعات ما قبل النوبة مع الفريق لاستعراض معلومات العمل وأولويات اليوم</li> <li>فحص مظهر الموظفين وملابسهم؛ معالجة أي قصور بشكل مهني وداعم</li> <li>رصد أداء الموظفين باستمرار وتقديم ملاحظات بناءة لتصحيح أي قصور في الخدمة</li> <li>مراقبة عمليتي تسجيل الوصول والمغادرة؛ المساعدة عند اللزوم لتخفيف الضغط وتسريع إجراء إجراءات الضيوف</li> <li>رصد سجلات الاتصال والتأكد من متابعة طلبات الضيوف في غضون 15-20 دقيقة</li> <li>تصنيف المقابلات وتسهيل توظيف أعضاء فريق Fairmont Gold</li> <li>تنفيذ برامج تدريب شاملة للموظفين الجدد وتطوير مستمر للموظفين الحاليين</li> <li>تقديم ملاحظات الأداء والتعامل مع المسائل الانضباطية وفقاً لمعايير الفندق</li> <li>التواصل مع الضيوف VIP المسجلين حديثاً خلال 15 دقيقة من تسجيل الوصول لتقييم الرضا وحل أي قلق</li> <li>ضمان أمان دخول غرف الضيوف والوعي بالأشخاص غير المرغوب فيهم في المكان</li> <li>مراقبة وضمان امتثال جميع إجراءات الصرافة لسياسات المحاسبة، بما في ذلك مطابقة البنك، والفروقات/النقص، والرسوم المتأخرة، ومعالجة الدفع</li> <li>التعاون مع الشيف التنفيذي لتحديد قائمة Fairmont Gold Lounge وتكاليف الطعام والشراء والعرض</li> <li>توجيه وإرشاد مشرفي Fairmont Gold للحفاظ على معايير الخدمة وجودة الطعام</li> <li>مساعدة الضيوف في تقارير الأشياء المفقودة أو المسروقة وفق سياسة الفندق</li> <li>الالتزام بمتطلبات الفندق فيما يخص الحوادث والإصابات والطوارئ للضيوف والزملاء</li> <li>التنسيق مع إدارة التنظيف لضمان حالة الغرفة الصحيحة واستعدادها لتسجيل الوصول</li> <li>مراجعة تقارير الوصول المسبق والطلبات الخاصة بدقة وكمال</li> <li>مراجعة تقارير فحص الائتمان والمتابعة مع الحسابات التي تتجاوز حدود الائتمان المعتمدة</li> <li>تنسيق توصيل مرافق الغرفة لضمان الخدمة في الوقت المناسب</li> <li>مراجعة طلبات تسجيل المغادرة المتأخر وإبلاغ موافقات إلى قسم التنظيف</li> <li>مراقبة الغرف المعطلة والتنسيق مع الأقسام المعنية لحلها</li> <li>إجراء فحوصات الأسعار الليلية والحفاظ على الوعي بالغرف المخالفة</li> <li>عقد اجتماعات قسم شهرية وحضور الاجتماعات التنظيمية المخصصة</li> <li>إتمام أرشفة القسم والحفاظ على سجلات موثقة للحضور ومحادثات الأداء</li> <li>إجراء تقييمات الأداء في الوقت المناسب</li> <li>تعزيز مناخ عمل تعاوني يزيد الإنتاجية ومعنوية الزملاء</li> <li>إكمال أوامر العمل لأعمال الصيانة والتواصل مع الهندسة للمشاكل العاجلة</li> <li>توثيق المعلومات ذات الصلة في سجلات القسم وإتمام جميع واجبات الإغلاق</li> <li>أداء مهام إضافية كما توكلها الإدارة</li> </ul> <h4>المؤهلات</h4> <ul> <li>درجة البكالوريوس، ويفضل في إدارة الضيافة أو مجال ذي صلة</li> <li>خبرة قيادية لا تقل عن سنتين في خدمات الاستقبال أو عمليات المكتب الأمامي في فندق فخم</li> <li>شهادة في برنامج وعي بالكحول (TABC)</li> <li>شهادة معالجة الطعام</li> <li>سابق تدريب وشهادة في الخمور، النبيذ، خدمة الطعام، وإجراءات التعقيم</li> <li>الطلاقة في اللغة الإنجليزية، شفهيًا وكتابيًا</li> <li>إتقان في الحساب الأساسي والحسابات المالية</li> <li>Ability to balance خدمة الضيوف، رضا الزملاء، وأهداف الربحية</li> <li>القدرة على البيع الاقتراحي للخدمات والمرافق</li> <li>خلفية تدريب قوية في علاقات الضيوف وخبرة</li> <li>قيادة استثنائية ومهارات إدارة فريق</li> <li>قدرات متقدمة في حل المشكلات وتسوية النزاعات</li> <li>الكفاءة في أنظمة إدارة ممتلكات الفندق (PMS) وتطبيقات Microsoft Office</li> <li>اتصالات ومهارات شخصية ممتازة</li> <li>قدرات تنظيمية وإدارة الوقت قوية</li> <li>القدرة على العمل بنوبات مرنة، بما في ذلك المساء، عطلات نهاية الأسبوع والعطلات حسب الحاجة</li> <li>قدرات إدارة الأزمات واتخاذ القرار تحت الضغط</li> <li>الوعي الثقافي والحساسية في بيئة دولية متنوعة</li> <li>اهتمام دقيق بالتفاصيل في التوثيق والسجلات</li> <li>القدرة على تدريب وتوجيه وتطوير أعضاء الفريق بشكل فعال</li> <li>مهارات تحليلية قوية مع القدرة على تفسير البيانات والاتجاهات</li> <li>مرونة وقابلية التكيف في بيئة ضيافة سريعة</li> </ul></p>

Information Security & Risk Manager<br><br> Job Details<br><br>Position Title: Information Security & Risk Manager<br><br>Department: Technology Services / IT<br><br>Reports To: Information Security / CTO<br><br>Employment Type: Permanent<br><br>Location: Maadi, Degla - On-site<br><br>Grade: As per organizational structure<br><br>Direct Reports: As per approved organizational structure<br><br> Job Purpose<br><br>The Information Security & Risk Manager is responsible for leading the organization's Information Security and Cyber Risk function. The role will design, implement, and maintain the cybersecurity program, manage enterprise information security risks, ensure compliance with applicable Saudi regulatory and industry requirements, and promote a strong security-aware culture across the organization.<br><br>The role provides strategic and operational leadership across Information Security Governance, Risk & Compliance (GRC), Security Operations, Incident Response, Data Protection, and Security Awareness.<br><br> Key Accountabilities & Deliverables<br><br>The role will be accountable for the development, implementation, and continuous improvement of:<br><br>Information Security Strategy and Cybersecurity Roadmap Information Security policies, standards, procedures, and guidelines Information Security Management System (ISMS) Enterprise IT and Cybersecurity Risk Register Information Security Risk Assessment Reports Risk Treatment and Remediation Plans Security Compliance Reports, including ISO 27001 and applicable regulatory requirements Cybersecurity Control Framework and Control Effectiveness Reports Vulnerability Assessment and Penetration Testing (VAPT) Reports Cybersecurity Incident Reports and Root Cause Analysis (RCA) Security Monitoring and Threat Dashboards Cybersecurity KPI and KRI Dashboards Identity and Access Management (IAM) Policies, Models, and Access Matrices Data Classification and Data Protection Framework Internal and External Audit Reports and Evidence Repository Audit Findings and Remediation Tracking Business Continuity and Disaster Recovery (BCP/DR) Security Alignment Security Awareness and Training Programs and Reports Regulatory Assessments, submissions, and compliance evidence<br><br>B. Information Security Risk Management C. Security Operations & SOCD. Cybersecurity Incident Response E. Governance, Risk & Compliance F. Data Protection & Privacy G. Vulnerability & Security Testing H. Identity & Access Management I. Security Awareness & Culture J. Business Continuity & Disaster Recovery<br><br> Key Responsibilities Information Security Strategy & Governance Define, develop, and execute the organization's Information Security Strategy and cybersecurity roadmap Own and continuously improve the Information Security Management System (ISMS) Develop and maintain information security policies, standards, procedures, and guidelines Establish effective cybersecurity governance frameworks aligned with business objectives Provide regular reporting on cybersecurity posture, risk exposure, compliance, and security program performance to the CTO and executive leadership Establish and monitor security KPIs, KRIs, and performance metrics Ensure information security requirements are incorporated into technology initiatives, projects, and business processes Lead regular information security and cybersecurity risk assessments across the organization Own and maintain the enterprise IT and cybersecurity risk register Identify, assess, prioritize, and communicate information security risks Develop and manage risk treatment plans and ensure remediation activities are tracked through to closure Work closely with business units, IT, and other stakeholders to establish appropriate risk mitigation strategies Translate technical cybersecurity risks into business impact and communicate them effectively to senior management Monitor the organization's overall cyber risk profile and provide recommendations for risk reduction Oversee Security Operations Centre (SOC) activities, including SOC Analysts and Security Engineers Ensure effective security monitoring, threat detection, investigation, and response capabilities Oversee SIEM operations and security monitoring platforms such as Microsoft Sentinel, Splunk, or equivalent technologies Establish and monitor security incident management processes Review security alerts, incidents, trends, and threat intelligence Ensure appropriate escalation and response mechanisms are in place for critical security events Monitor and improve the effectiveness of security controls and operational processes Lead the organization's cybersecurity incident response capability Ensure effective detection, containment, eradication, recovery, and post-incident activities Develop, maintain, and continuously improve the Cybersecurity Incident Response Plan (CIRP) Conduct regular incident response exercises and simulations Lead investigations into significant security incidents and ensure Root Cause Analysis (RCA) is completed Track corrective and preventive actions resulting from security incidents Ensure lessons learned are incorporated into security controls and processes Lead Information Security Governance, Risk, and Compliance (GRC) activities Ensure compliance with applicable regulatory and industry requirements, including:National Cybersecurity Authority (NCA) requirements Saudi Personal Data Protection Law (PDPL) National Data Management Office (NDMO) requirements, where applicable ISO/IEC 27001Other applicable cybersecurity and data protection regulations Coordinate internal and external security audits and assessments Manage audit evidence collection and maintain an organized security evidence repository Track audit findings, remediation plans, and closure status Prepare management and regulatory compliance reports Support regulatory assessments, reviews, and submissions as required Establish and maintain data protection and information classification frameworks Ensure appropriate security controls are implemented for sensitive and personal data Work with relevant stakeholders to support compliance with PDPL and applicable data protection requirements Establish appropriate data access, handling, retention, and protection controls Support privacy and data protection risk assessments where required Oversee vulnerability management activities across IT environments Coordinate Vulnerability Assessments and Penetration Testing (VAPT) Review vulnerability and penetration testing reports Ensure security vulnerabilities are appropriately prioritized based on business risk Track remediation activities and validate closure of critical and high-risk vulnerabilities Ensure security testing is incorporated into relevant technology projects and systems Establish and maintain IAM policies, standards, and access control frameworks Ensure appropriate access governance and segregation of duties Review privileged access and high-risk accounts Support periodic user access reviews and access recertification Ensure access controls align with business requirements and security policies Develop and implement an organization-wide security awareness program Lead cybersecurity awareness campaigns and security training Implement phishing simulation and social engineering awareness programs Monitor employee security awareness performance and identify improvement areas Promote a strong cybersecurity culture across all business functions Ensure cybersecurity requirements are incorporated into Business Continuity and Disaster Recovery plans Participate in BCP/DR risk assessments and exercises Ensure critical systems have appropriate security, recovery, and resilience controls Support testing and continuous improvement of security-related recovery procedures Qualifications & Experience<br><br>Minimum Qualifications<br><br>Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Information Security, or a related discipline CISSP or CISM certification - Mandatory ISO/IEC 27001 Lead Implementer or Lead Auditor certification preferred NCA-related cybersecurity accreditation or certification is preferred<br><br>Minimum Experience<br><br>8-10 years of professional experience in Information Security / Cybersecurity At least 3 years of experience in a cybersecurity or information security management/leadership role Proven experience managing enterprise cybersecurity programs and security teams Proven experience in GRC, risk management, security operations, and incident response Proven experience working with regulatory compliance, audits, and cybersecurity frameworks Technical & Professional Skills<br><br>The successful candidate should demonstrate:<br><br>Strong knowledge of cybersecurity frameworks, standards, and best practices Deep understanding of NCA, PDPL, NDMO, ISO 27001, and applicable data protection requirements Strong expertise in Governance, Risk, and Compliance (GRC) Experience with SOC operations and SIEM platforms such as Microsoft Sentinel, Splunk, or equivalent Strong understanding of vulnerability management and penetration testing Strong knowledge of Incident Response and Cybersecurity Incident Response Plans (CIRP) Strong understanding of IAM and access governance Knowledge of data protection, data classification, and data governance Strong understanding of secure architecture and security controls Ability to develop and monitor cybersecurity KPIs and KRIsStrong audit and regulatory assessment experience Ability to assess and communicate cybersecurity risks in terms of business impact Strong strategic thinking and high-level decision-making capability Excellent leadership and people-management skills Ability to manage cross-functional teams and stakeholders under pressure Strong communication, presentation, and reporting skills Bilingual proficiency in Arabic and English Leadership Competencies Strategic Thinking Cybersecurity Leadership Risk-Based Decision Making Stakeholder Management Executive Communication Team Leadership & Development Problem Solving Crisis and Incident Management Governance & Accountability Continuous Improvement Business Acumen Change Management<br><br>Special Requirements<br><br>Ability to work effectively in a fast-paced and dynamic environment Ability to manage cybersecurity incidents and critical security situations Willingness to participate in security incident response and escalation activities when required Strong confidentiality and professional integrity Ability to work collaboratively with executive leadership, IT, business functions, auditors, and regulatory stakeholders

About Befit:Befit, part of Al Khayyat Investments (AKI), is a leading provider of fitness equipment, sports flooring, and outdoor sports infrastructure solutions. As part of our continued growth, Befit is expanding its operations into the Egyptian market. This is an exciting opportunity for an experienced Business Development professional to join the business during its market-entry and growth phase and play a key role in establishing and expanding our presence across Egypt.<br>Role Overview:We are looking for an experienced Business Development Manager to lead B2B sales and business development activities for Befit's Sports & Fitness Solutions business in Egypt. The role will be responsible for identifying and developing new business opportunities, building strategic relationships with key stakeholders, managing the sales pipeline, and converting opportunities into profitable projects. The ideal candidate will have a strong background in project-based B2B sales, preferably within contracting, construction, building materials, flooring solutions, sports flooring, fitness solutions, or other technical solution-based industries. The successful candidate will be expected to develop business from initial lead generation and stakeholder engagement through to commercial negotiation, project award, and closing.<br>Key Responsibilities:<br>Business Development & Market Expansion:Develop and execute business development strategies to grow Befit's presence across the Egyptian market. Identify new business opportunities, target accounts, projects, and market segments. Build and maintain a strong sales pipeline covering both current and future projects. Research market trends, competitors, upcoming developments, and potential business opportunities. Establish Befit as a preferred solutions provider within the sports, fitness, construction, and real estate sectors. Develop long-term relationships with key decision-makers and industry stakeholders.<br>B2B Sales & Project Development:Manage the complete B2B sales cycle from lead generation and qualification through to negotiation and project closing. Identify and pursue project opportunities involving sports flooring, fitness equipment, outdoor sports infrastructure, and related solutions. Engage with contractors, developers, real estate companies, gyms, fitness operators, sports clubs, hotels, schools, universities, architects, consultants, and other relevant organizations. Conduct client meetings, presentations, product discussions, site visits, and commercial negotiations. Understand client requirements and work with internal technical and commercial teams to develop appropriate solutions and proposals. Prepare and follow up on quotations, commercial proposals, tenders, and project submissions. Negotiate commercial terms and close deals while achieving agreed revenue and margin targets. Maintain regular follow-up with prospects and ensure opportunities progress through the sales pipeline.<br>Project & Stakeholder Management:Develop relationships with key stakeholders involved in construction and development projects, including developers, consultants, architects, contractors, project managers, and procurement teams. Identify projects at an early stage and ensure Befit is positioned during the specification and tendering process. Work closely with internal teams to ensure smooth transition from sales opportunity to project execution. Monitor project progress, commercial status, and customer requirements throughout the sales cycle. Support resolution of commercial or customer-related issues when required.<br>Account Management:Develop and maintain strong relationships with key existing and prospective customers. Identify opportunities for repeat business, cross-selling, and expansion within existing accounts. Maintain regular engagement with strategic clients and ensure high levels of customer satisfaction. Build a network of decision-makers and influencers across the construction, real estate, sports, fitness, hospitality, and education sectors.<br>Sales Reporting & Performance:Maintain accurate and up-to-date sales pipeline and opportunity records. Provide regular reports on sales activities, pipeline value, forecasts, and business development initiatives. Track sales performance against agreed targets and KPIs. Provide market intelligence and competitor insights to the management team. Develop and maintain an active project and customer database.<br>Target Customer Segments:The role will primarily focus on developing business across:Contractors and construction companies Real estate developers Property and facility management companies Gyms and fitness operators Sports clubs and academies Hotels and hospitality groups Schools and universities Architects and design consultants Project management and engineering consultants Government and institutional organizations Sports and recreational facility developers Corporate and commercial developments<br>Education:Bachelor's degree in Business Administration, Engineering, Marketing, Sales, Construction Management, or a related discipline is preferred.<br>Experience:8+ years of relevant B2B sales / business development experience, preferably within project-based or solution-selling environments. Proven experience in one or more of the following sectors is highly preferred:Contracting and construction Building materials Flooring solutions Sports flooring Fitness equipment or solutions Interior / finishing solutions Architectural products Technical or engineering solutions Other project-based B2B industries Experience selling to contractors, developers, consultants, architects, procurement teams, or institutional clients is strongly preferred. Proven track record of developing new business and converting opportunities into sales. Experience managing complex sales cycles involving multiple stakeholders.<br>Skills & Competencies:Strong B2B business development and sales skills. Strong understanding of project-based sales and the construction/development ecosystem. Excellent prospecting, networking, and relationship-building abilities. Strong negotiation and commercial skills. Ability to identify opportunities at an early project stage and influence specifications. Strong presentation and communication skills. Commercially driven with a strong focus on achieving revenue and margin targets. Ability to work independently and build a new market from the ground up. Strong stakeholder management skills. Excellent follow-up, organization, and pipeline management. Proficiency in Microsoft Office and CRM/sales pipeline tools.<br>Key Performance Indicators:The successful candidate will be measured against:New business revenue generated. Achievement of sales and gross margin targets. New accounts and strategic customers acquired. Qualified sales pipeline development. Project opportunities identified and converted. Customer and stakeholder relationships developed. Sales conversion and project closing rates. Market penetration and business growth across targeted sectors.<br>What We Offer:Opportunity to join Befit during an exciting market-entry and expansion phase in Egypt. Opportunity to play a key role in building and developing the Egypt business. Exposure to major construction, real estate, sports, fitness, hospitality, and institutional projects. Opportunity to work with a growing regional business backed by Al Khayyat Investments. Competitive compensation package aligned with experience and market standards.<br>Ideal Candidate:The ideal candidate is a hunter-style B2B Business Development professional who is comfortable opening doors, developing relationships, identifying projects early, and converting opportunities into commercial wins.<br>Candidates with an established network among contractors, developers, consultants, architects, gyms, sports clubs, and real estate companies in Egypt will be highly valued. Experience in sports flooring, flooring solutions, construction materials, contracting, fitness equipment, or other project-based technical solutions will be considered a strong advantage.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position duration: Tentative July 1, 2026 December 31, 2027 Location: Jordan, Egypt, Lebanon, India, Philippines and Indonesia. Note: this is the general coverage area of this role; this position is a Remote based position and we will consider only qualified applicants located in these countries. Relocation is not available Project Overview Catholic Relief Services is implementing a global emergency response initiative designed to deliver timely, life saving humanitarian assistance in rapidly evolving crises worldwide. Over 18 months, the program enables fast, flexible action to address urgent needs arising from sudden shocks and protracted emergencies. It supports critical humanitarian sectors through context appropriate assistance while emphasizing operational readiness, locally led implementation, accountability to affected communities, and safe, dignified programming. Emergency Program Managers will support a designated hub of 3 5 countries in Europe, Middle East and Asia, providing readiness and response support based on evolving needs. The initiative strengthens the organization s ability to respond at speed and scale in complex and resource constrained environments, ensuring help reaches people most in need when it matters most. Job Summary You will manage and provide technical oversight of the development and implementation of the emergency response and recovery programming, particularly for large and complex projects, ensuring effective systems and processes are in place that support high-quality programming advancing Catholic Relief Services (CRS) work in serving the poor and vulnerable. The role contributes to CRS capacity, supporting target countries across a specified focus region, of emergency program across project cycle. Your management skills and knowledge will ensure that CRS delivers high-quality emergency programming and continuously works towards improving the impact of its emergency response and recovery programming. The Emergency Program Manager I will work closely with program office, partners and other technical departments (WASH, Food Security, Cash, Shelter etc.) to support the establishment and strengthening program function, including hazard and risks mapping, response plan, MEAL readiness and donor communication channel. S/he will support the application of CRS program standards and donor requirements, contribute to readiness learning and support rapid response and lead readiness efforts for CRS program offices and partners to promote efficient, high quality and rapid humanitarian response. Roles and Key Responsibilities Provide management, guidance, and technical oversight of all new and existing emergency response and recovery projects throughout the project cycle to ensure project design, start-up, implementation and close-out are in line with CRS quality principles and standards, donor guidelines, and industry best practices. Effectively manage talent for emergency response and recovery programs and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailored individual development plans, and complete performance management for direct reports. Oversee technical assistance and capacity strengthening activities in emergency response and recovery for staff and partner organizations to enhance program quality and impact. Lead the development of program learning - identify opportunities for learning, research and publications in emergency response and recovery and implementation of MEAL policy. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency's knowledge management agenda. Ensure integration of innovations and best practices. Contribute to the proactive pursuit of opportunities for new funding to ensure growth of the program office (PO) emergency response and recovery portfolio in line with agency, regional, and PO strategic priorities. Serve as the technical lead and technical writer to ensure quality emergency response and recovery proposals per agency and donor standards. Contribute to budgeting and staffing plans and activities for proposals. Oversee the identification, assessment and strengthening of partnerships relevant to emergency response and recovery and the appropriate application of partnership concepts, tools and approaches. Ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources. Represent CRS in relevant working groups and clusters, with key donors, and other local stakeholders. Knowledge, Skills and Abilities MEAL skills and experience. Staff management experience and abilities that are conducive to a learning environment. Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems. Good experience in project grants management, including project design, preferably for grants from multiple public donors, including US government and UN. Demonstrated ability to write high quality technical proposals. Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions. Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship. Good presentation and facilitation skills. Proactive, resourceful, solutions-oriented and results-oriented. Preferred Qualifications Master's Degree in International Development, International Relations, Community Development, or in the field of WASH, shelter, livelihoods, or food security. At least 1 year working experience in the area of emergency programming, including WASH, shelter, livelihoods, and/or food security programming</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>MEAL skills and experience. Staff management experience and abilities that are conducive to a learning environment. Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems. Good experience in project grants management, including project design, preferably for grants from multiple public donors, including US government and UN. Demonstrated ability to write high quality technical proposals. Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions. Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship. Good presentation and facilitation skills. Proactive, resourceful, solutions-oriented and results-oriented.</p><p>Preferred Qualifications Master's Degree in International Development, International Relations, Community Development, or in the field of WASH, shelter, livelihoods, or food security. At least 1 year working experience in the area of emergency programming, including WASH, shelter, livelihoods, and/or food security programming. Required Languages: Proficiency (verbal and written) in English, Arabic is preferred.</p><p>Basic Qualifications Bachelor s Degree in International Development, International Relations, Community Development, or in the field of WASH, shelter, livelihoods, or food security required. Minimum of 2 years' experience in relevant field-based project management experience. Experience in managing moderately complex projects. Experience in an international NGO. Experience working closely with local partner organizations.</p><p></p></section>

Job Summary We are looking for a strategic and hands-on Operations Manager to lead and optimize our operations within a travel technology environment. The role will be responsible for building scalable operational processes, onboarding clients and employees, developing high-performing teams, and ensuring an exceptional customer experience. The ideal candidate should have strong and proven experience in operations, with the ability to work strategically while maintaining deep involvement in day-to-day operations and cross-functional collaboration across multiple departments. Key Responsibilities1. Client Onboarding Develop and manage a structured Client Onboarding Plan from contract signing through successful platform adoption. Lead the onboarding process for new clients and ensure a smooth transition to the platform. Understand client requirements, workflows, and operational needs and translate them into actionable onboarding plans. Coordinate with Product, Technology, Customer Success, Finance, Sales, and other relevant teams to ensure successful implementation. Conduct client training and ensure users are fully equipped to use the platform. Monitor onboarding progress, identify risks, and ensure timely Go-Live.2. Employee Onboarding & Knowledge Management Develop and maintain a structured Employee Onboarding Plan for the Operations Team. Build and continuously update a comprehensive Operations Knowledge Base covering processes, SOPs, workflows, policies, and platform usage. Ensure new employees are properly trained and understand their responsibilities, KPIs, SLAs, and operational standards. Establish continuous learning and knowledge-sharing practices within the Operations Team.3. Customer Satisfaction & Experience Own and continuously improve the operational aspects of the Customer Experience. Establish mechanisms to measure and monitor Customer Satisfaction (CSAT). Collect and analyze customer feedback and identify recurring issues and improvement opportunities. Work closely with internal departments to resolve customer issues efficiently. Develop initiatives to improve customer satisfaction, retention, engagement, and platform adoption. Ensure customer expectations are aligned with operational capabilities and agreed service levels.4. Team Building, OKRs, KPIs & SLA Management Build, structure, and develop a high-performing Operations Team. Define clear roles, responsibilities, reporting lines, and performance expectations. Develop and implement OKRs and KPIs aligned with company and operational objectives. Establish and manage Service Level Agreements (SLAs) for the Operations Team and client-facing services. Define measurable targets for response time, resolution time, turnaround time, quality, productivity, and customer satisfaction. Monitor performance regularly and provide coaching, feedback, and corrective actions. Build a culture of accountability, collaboration, continuous improvement, and ownership.5. Contracts & Negotiation Participate in the development, review, and negotiation of client contracts and operational agreements. Work closely with Sales, Finance, Legal, and other relevant departments to ensure contracts are operationally feasible and commercially aligned. Ensure that agreed client requirements, responsibilities, SLAs, service scope, and operational commitments are clearly defined. Identify operational and commercial risks within contracts and recommend appropriate solutions. Support contract negotiations with clients and partners while protecting the company's operational interests. Ensure a smooth transition from signed contracts to operational execution.6. Strategic Operations & Cross-Functional Engagement Develop and execute operational strategies that support business growth and scalability. Combine strategic thinking with deep hands-on operational expertise. Work closely with multiple departments, including Sales, Customer Success, Product, Technology, Finance, HR, Legal, and Marketing, to ensure operational alignment. Act as a key bridge between business requirements and operational execution. Identify dependencies and bottlenecks across departments and drive cross-functional solutions. Establish scalable processes that support the company's growth and increasing client base. Participate in strategic planning and business decision-making related to operations, customer experience, and platform adoption. Translate business objectives into clear operational plans, processes, and measurable outcomes. Key Performance Indicators Client onboarding completion rate Time to Go-Live Platform adoption rate Customer Satisfaction (CSAT) Client retention and engagement SLA compliance First Response Time Resolution Time Team productivity Employee onboarding completion rate Knowledge Base adoption and effectiveness Operational error rate Process efficiency Achievement of Operations OKRsRequired Qualifications & Experience Bachelor's degree in Business Administration, Operations Management, Travel & Tourism, Hospitality, or a related field.5+ years of progressive experience in Operations, preferably in Travel Tech, Saa S, Hospitality, Travel Management, or B2B technology. Proven experience in client onboarding and implementation. Strong experience in building and managing operational teams. Hands-on experience developing KPIs, OKRs, SLAs, SOPs, and operational processes. Strong experience in customer experience and satisfaction management. Proven contract negotiation and stakeholder management skills. Strong cross-functional experience working with multiple departments. Strategic mindset combined with strong hands-on operational capabilities. Excellent communication, presentation, negotiation, and problem-solving skills. Strong analytical and decision-making abilities. Ability to manage multiple clients, teams, projects, and priorities simultaneously. Core Competencies Strategic & Operational Thinking Client Onboarding & Implementation Team Building & Leadership Customer Experience & Satisfaction KPI & OKR Management SLA Management Contract Negotiation Process Design & Optimization Knowledge Management Cross-Functional Collaboration Stakeholder Management Problem Solving & Decision Making Continuous Improvement

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <p><b>من الممتع العمل في شركة يؤمن الناس بما يفعلونه حقًا!</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><p>وصف الوظيفة:</p><br><br><br><br><br><br><br><br><p><span>تساعد Ingram Micro الشركات على تحقيق الوعد الكامل للتكنولوجيا. لا توجد شركة أخرى تقدم الطيف الكامل من خدمات التكنولوجيا العالمية وسلسلة التوريد للشركات حول العالم. تمكّن البنية التحتية العالمية والخبرة العميقة لـ Ingram Micro في حلول التكنولوجيا وسلسلة الإمداد والحوسبة السحابية والتنقل شركائها من العمل بفعالية ونجاح في الأسواق التي يخدمونها. نحن نعيد تعريف التوزيع. تساعد Ingram Micro الشركات على العمل بشكل أفضل، والنمو بسرعة أكبر، وتحقيق أهداف الاستدامة. من الممتع العمل في شركة يؤمن الناس بما يفعلونه حقًا!</span></p><br><p><span>يقود فريق الأمن السيبراني استراتيجيات Ingram Micro المبتكرة، مع التركيز على مبيعات البائعين وتوسع السوق. تعاون مع الشركاء الإقليميين لتنفيذ المبادرات العالمية وتكييف الاستراتيجيات لتلبية الاحتياجات الفريدة لسوقك. سيكون دورك محوريًا في الحفاظ على العلاقات التجارية الحالية، وتحسين الحسابات غير النشطة، وخلق فرص عمل جديدة.</span></p><br><p><span>في Ingram Micro، نُعَزّز ثقافة التعاون والشفافية والتحسين المستمر. يتم تشجيع أعضاء فريقنا على مشاركة الأفكار، وتحدي الوضع القائم، والعمل معًا لبناء مستقبل توزيع التكنولوجيا. انضم إلينا وازدهر في بيئة متنوعة قائمة على القيم تشجع النمو والتعلم والشمولية.</span></p><br><p><span>كمدير تطوير أعمال - الأمن السيبراني، ستقود وتحسن مبيعات البائعين مع تحقيق أهداف وغايات الشركة والبائع. ستدير تفاصيل كل طبقة من قناة المبيعات، محسنًا عمق المنتج وحصة السوق لجميع المستويات. سيكون تركيزك على الحفاظ على العلاقات التجارية الحالية، وتحسين الحسابات غير النشطة، وخلق فرص عمل جديدة. ستكون على علم بجميع عروض المشاريع والمشاركة المستهدفة لـ Ingram Micro فيها.</span></p><br><p><span><b>المسؤوليات الرئيسية:</b></span></p><br><ul><li><span><span>إقامة علاقات إنتاجية ومهنية مع الأشخاص الرئيسيين في حسابات الشركاء المعينة.</span></span></li><li><span><span>تنسيق مشاركة موظفي الشركة لتحقيق أهداف الأداء للشركاء وتوقعاتهم.</span></span></li><li><span><span>تحقيق الأهداف المحددة لحجم المبيعات المربحة والأهداف الاستراتيجية في حسابات الشركاء المعينة.</span></span></li><li><span><span>قيادة عملية تخطيط الشركاء المشتركة التي تطور أهداف أداء مشتركة، وأهداف مالية، ومعالم حاسمة.</span></span></li><li><span><span>دفع اعتماد برامج الشركة بين الشركاء المعينين.</span></span></li></ul><p><span><b>الخبرات والمهارات والتوقعات:</b></span></p><br><ul><li><span><span>خريج مع 5–7 سنوات من الخبرة في الأمن السيبراني.</span></span></li><li><span><span>الخلفية التقنية مفضلة</span></span></li><li><span><span>عقلية

Job Description<br><br>The Research Manager is a part of NIQ’s Strategic Analytics and Insights (SA&I) team responsible for Egypt. The role is to be a trusted adviser to our Brand and Media customers, matching SA&I solutions to the clients’ key business questions. Candidates are responsible for achieving a revenue target, and driving growth through retained business. <br><br>Candidates will need to have at least 4-5 years of experience in market research or key account management. They will also have strong interpersonal skills and use these to dive deep into the clients’ businesses, truly understanding the challenges and questions. They live and breathe clients and can demonstrate the value of SA&I solutions, thus driving engagement and client relationships.  <br><br>You will... <br><br>Work on a business development plan for your accounts to safeguard current business and grow those clients <br><br>Work on a plan to attract new clients to increase our client base and secure new revenue streams and growth <br><br>Support the understanding of client strategies, structures and key business questions to build sustainable client relationships and intimacy <br><br>Work on proposals that meet client objectives and are up to NIQ standards and solutions <br><br>Negotiate with client to close deals <br><br>Oversee the commissioned projects with customer success teams to ensure smooth and timely delivery <br><br>Responsible for all accounts financials and should work with billing and collections teams <br><br>Understand and push the sales of SA&I solutions portfolio <br><br>Liaise with other Business Development teams to meet and exceed client expectations and identify opportunities for upselling and cross-selling. <br><br>Keep abreast of market research methodologies, clients’ industry trends, and competitor activities <br><br>Positively contribute toward the culture and climate of the SA&I team and wider NIQ organization <br><br>You have... <br><br>Minimum 4-5 years work experience in market research with account management expertise <br><br>Comprehensive knowledge and understanding of market research methods <br><br>Strong client-oriented attitude <br><br>Ability to build and maintain long-term customer relationships <br><br>Able to “actively listen” to clients, identify business opportunities and understand how to provide strategic relevant output <br><br>Willingness to go the extra mile <br><br>Passion, energy and drive, enthusiasm to learn and develop <br><br>Able to work autonomously and establish own priorities and objectives <br><br>Comfortable working across teams, bringing together people from different areas of the business <br><br>Highly organized and can manage multiple priorities simultaneously. <br><br>Software skills/ MS Office, especially Power Point <br><br>Good negotiation skills <br><br> <br><br><br><br>Additional Information<br><br>Our Benefits<br><br>Flexible working environment Volunteer time off Linked In Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.<br><br><br>About NIQ<br><br>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.<br><br>For more information, visit NIQ.com<br><br>Want to keep up with our latest updates?<br><br>Follow us on: Linked In | Instagram | Twitter | Facebook<br><br><br>Our commitment to Diversity, Equity, and Inclusion<br><br>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an experienced and customer-focused Fairmont Gold Manager to join our prestigious luxury hotel in Cairo, Egypt. In this pivotal leadership role, you will oversee all aspects of the Fairmont Gold experience, ensuring exceptional service delivery while maintaining the highest standards of hospitality. You will lead a dedicated team, manage guest relations, and drive operational excellence across all Fairmont Gold services and amenities. This position offers the opportunity to make a meaningful impact on guest satisfaction while fostering a collaborative and supportive work environment.</p><br><ul><li>Manage all aspects of Fairmont Gold operations in accordance with Fairmont hotel standards and service procedures</li><li>Direct and implement a service and leadership philosophy that guides staff and ensures consistent excellence</li><li>Anticipate guest needs, respond promptly to inquiries, and maintain positive guest relations at all times</li><li>Monitor and maintain cleanliness, sanitation, and organization of all Fairmont Gold work areas</li><li>Maintain comprehensive knowledge of hotel features, services, room types, rates, packages, promotions, and daily occupancy levels</li><li>Track and forecast daily, weekly, and monthly Fairmont Gold occupancy levels and adjust departmental planning accordingly</li><li>Review daily business levels, anticipate critical situations, and develop effective solutions to expedite operations</li><li>Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts; adjust schedules to meet business demands</li><li>Ensure staff attendance and document any late or absent employees</li><li>Conduct pre-shift meetings with staff to review pertinent business information and daily priorities</li><li>Inspect staff grooming and attire; address any deficiencies professionally and supportively</li><li>Constantly monitor staff performance and provide constructive feedback to rectify any service deficiencies</li><li>Monitor check-in and check-out processes; assist where necessary to alleviate pressure and process guests expediently</li><li>Monitor communication logs and ensure guest requests are followed up within 15-20 minutes</li><li>Screen, interview, and facilitate the hiring of Fairmont Gold team members</li><li>Conduct comprehensive training programs for new hires and ongoing development for existing staff</li><li>Provide performance feedback and handle disciplinary matters according to hotel standards</li><li>Contact newly registered VIP guests within 15 minutes of check-in to establish satisfaction and resolve any concerns</li><li>Ensure security of guest room access and maintain awareness of undesirable persons on premises</li><li>Monitor and ensure all cashiering procedures comply with accounting policies, including bank reconciliation, shortages/overages, late charges, and payment processing</li><li>Work with the Executive Chef to determine Fairmont Gold Lounge menu, food costs, ordering, and presentation</li><li>Provide direction and guidance to Fairmont Gold Supervisors to maintain service and food quality standards</li><li>Assist guests with reports of lost or stolen articles following hotel policy</li><li>Adhere to hotel requirements for guest and colleague accidents, injuries, and emergency situations</li><li>Coordinate with Housekeeping management to ensure accurate room status and readiness for check-in</li><li>Review arrival reports, VIP pre-registration, and special requests for accuracy and completeness</li><li>Review credit check reports and follow up on accounts beyond approved credit limits</li><li>Coordinate delivery of in-room amenities to ensure timely service</li><li>Review late checkout requests and communicate approvals to Housekeeping</li><li>Monitor out-of-order rooms and coordinate with respective departments for resolution</li><li>Complete nightly rate checks and maintain awareness of discrepant rooms</li><li>Conduct monthly departmental meetings and attend designated organizational meetings</li><li>Complete departmental filing and maintain detailed records of attendance and performance conversations</li><li>Conduct performance reviews in a timely manner</li><li>Foster a cooperative working climate that maximizes productivity and colleague morale</li><li>Complete work orders for maintenance repairs and contact Engineering for urgent issues</li><li>Document pertinent information in department logs and complete all closing duties</li><li>Perform additional duties as assigned by management</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree, preferably in Hospitality Management or related field</li><li>Minimum two years of leadership experience in Concierge or Front Office operations in&nbsp;a luxury hotel environment</li><li>Certification in an alcohol awareness program (TABC)</li><li>Food Handling certification</li><li>Previous training and certification in liquor, wine, food service, and sanitation procedures</li><li>Fluency in English, both verbal and written</li><li>Proficiency in basic arithmetic and financial calculations</li><li>Proven ability to balance guest service, colleague satisfaction, and profitability objectives</li><li>Demonstrated ability to suggestively sell services and amenities</li><li>Strong guest relations training background and experience</li><li>Exceptional leadership and team management skills</li><li>Advanced problem-solving and conflict resolution abilities</li><li>Proficiency with hotel property management systems (PMS) and Microsoft Office applications</li><li>Excellent communication and interpersonal skills</li><li>Strong organizational and time management abilities</li><li>Ability to work flexible shifts, including evenings, weekends, and holidays as required</li><li>Demonstrated crisis management and decision-making capabilities under pressure</li><li>Cultural awareness and sensitivity in a diverse, international environment</li><li>Meticulous attention to detail in documentation and record-keeping</li><li>Ability to train, mentor, and develop team members effectively</li><li>Strong analytical skills with the ability to interpret data and trends</li><li>Resilience and adaptability in a fast-paced hospitality environment</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><i><strong>Position duration:&nbsp;Tentative July&nbsp;1, 2026 – December 31, 2027</strong></i></span></p><br><p><br><span><i><strong>Location: Jordan, Egypt, Lebanon, India, Philippines and Indonesia.</strong></i></span></p><br><p><span><strong>Note: this is the general coverage area of this role; this position is a Remote based position and we will consider only qualified applicants located in these countries. Relocation is not available</strong></span></p><br><p><span><strong>Project Overview &nbsp;</strong></span></p><br><p><span>Catholic Relief Services is implementing a global emergency response initiative designed to deliver&nbsp;timely,&nbsp;life</span>‑<span>saving&nbsp;humanitarian&nbsp;assistance&nbsp;in rapidly evolving crises worldwide. Over&nbsp;18 months, the program enables fast, flexible action to address urgent needs arising from sudden shocks and protracted emergencies. It supports critical humanitarian sectors through&nbsp;context</span>‑<span>appropriate&nbsp;assistance&nbsp;while emphasizing operational readiness, locally led implementation, accountability to affected communities, and safe, dignified programming. Emergency Program Managers will support a designated hub of 3–5 countries in Europe, Middle East and Asia, providing readiness and response support based on evolving needs. &nbsp;The initiative strengthens the organization’s ability to respond at speed and scale in complex and&nbsp;resource</span>‑<span>constrained&nbsp;environments, ensuring help reaches people most in need when it matters most.</span></p><br><p><span><strong>Job Summary</strong></span></p><br><p><span>You will</span><span> manage and provide technical oversight of</span><span> the development and implementation of the emergency response and recovery&nbsp;</span><span>programming</span><span>,&nbsp;</span><span>particularly for large and complex projects</span><span>,&nbsp;</span><span>ensuring effective</span><span>systems and processes are in place that support high-quality programming</span><span> advancing Catholic Relief Services’ (CRS) work in serving the poor and vulnerable. The role contributes to CRS’ capacity, supporting target countries across a specified focus region, of emergency program across project cycle.&nbsp;</span><span>Your management skills and knowledge will ensure that CRS delivers high-quality emergency programming and continuously works towards improving the impact of its&nbsp;</span><span>emergency response and recovery&nbsp;</span><span>programming</span><span>.</span></p><br><p><span>The Emergency Program Manager I will work closely with program office, partners and other technical departments (WASH, Food Security, Cash, Shelter etc.) to support the establishment and strengthening program function, including hazard and risks mapping, response plan, MEAL readiness and donor communication channel. S/he will support the application of CRS program standards and donor requirements, contribute to readiness learning and support rapid response and lead readiness efforts for CRS program offices and partners to promote efficient, high quality and rapid humanitarian response.</span></p><br><p><span><strong>Roles and Key Responsibilities</strong></span></p><br><ul> <li>Provide management, guidance, and technical oversight of all new and existing&nbsp;<span>emergency&nbsp;</span>response and recovery&nbsp;projects throughout the project cycle to ensure project design, start-up, implementation and close-out are<span> in line with&nbsp;</span>CRS quality principles and standards, donor guidelines, and industry best practices.&nbsp;</li> <li>Effectively manage talent for emergency response and recovery programs and supervise. Manage team dynamics and staff well-being<span>.&nbsp;</span>Provide coaching, strategically tailored individual development plans, and complete performance management for direct reports.&nbsp;</li> <li>Oversee technical assistance and capacity strengthening activities in emergency response and recovery for staff and partner organizations to enhance program quality and impact.</li> <li>Lead the development of program learning - identify opportunities for learning, research and publications in emergency response and recovery&nbsp;and implementation of MEAL policy. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency's knowledge management agenda. Ensure integration of innovations and best practices.</li> <li><span>Contribute to the proactive pursuit of opportunities for new funding to ensure growth of the program office (PO) emergency response and recovery portfolio in line with agency, regional, and PO strategic priorities. Serve as the technical lead and technical writer to ensure quality emergency response and recovery proposals per agency and donor standards. Contribute to budgeting and staffing plans and activities for proposals.</span></li> <li>Oversee the identification, assessment and strengthening of partnerships relevant to emergency response and recovery&nbsp;and the appropriate application of partnership concepts, tools and approaches.</li> <li>Ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.</li> <li>Represent CRS in relevant working groups and clusters, with key donors, and other local stakeholders.&nbsp;</li></ul><p><span><strong>Knowledge, Skills and Abilities&nbsp;</strong></span></p><br><ul> <li>MEAL skills and experience.</li> <li><span>Staff management experience and abilities that are conducive to a learning environment.</span></li> <li>Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.</li> <li>Good experience in&nbsp;<span>project grants management, including project design, preferably for&nbsp;</span>grants from multiple public donors, including US government and UN.</li> <li>Demonstrated ability to write high quality technical proposals.</li> <li>Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions.</li> <li>Strong relations management abilities. Ability to relate to people at all levels internally and externally.&nbsp;Strategic in how you approach each relationship.</li> <li>Good presentation and facilitation skills.</li> <li>Proactive, resourceful, solutions-oriented and results-oriented.</li></ul><p><span><strong>Preferred Qualifications</strong></span></p><br><ul> <li>Master's Degree in International Development, International Relations, Community Development, or in the field of WASH, shelter, livelihoods, or food security.</li> <li>At least 1 year working experience in the area of&nbsp;emergency programming, including WASH, shelter, livelihoods, and/or food security programming.&nbsp; &nbsp;</li></ul><p><span><strong>Required Languages:</strong>&nbsp;</span>Proficiency (verbal and written) in English, Arabic is preferred. &nbsp;</p><br><p><span><strong>Travel:&nbsp;</strong></span>Must be able and willing&nbsp;to travel at least 50% of time often at very short notice (within 48 hours) and for an average of&nbsp;four-six&nbsp;weeks (with a maximum of two consecutive months under exceptional circumstances).&nbsp;&nbsp;Should have the capacity to live and work in difficult/stressful environments and serve wherever agency needs dictate.&nbsp;</p><br><p><span><strong>Supervisory Responsibilities:</strong> No</span></p><br><br><p>Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States.&nbsp;Catholic Relief Services&nbsp;works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. &nbsp;Catholic Relief Services’&nbsp;relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.&nbsp; We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.</p><br><p>CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.</p><br><p>CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.</p><br><p>CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.</p><br><p><i>Disclaimer:&nbsp; This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.&nbsp;</i></p><br><p>CRS is an Equal Opportunity Employer.</p><br> <br> </div>

<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p><strong>وصف الوظيفة</strong></p><p>مدير الخبرة هو دور قيادي استراتيجي ضمن مكتب إدارة الخبرة (XMO)، مسؤول عن دفع التحسين المستمر لتجربة الموظف الرقمية الشاملة من البداية للنهاية. يضمن الدور توافق خدمات تكنولوجيا المعلومات مع توقعات المستخدمين وأهداف الأعمال من خلال الرؤى المستندة إلى البيانات، وملاحظات المستخدم، والابتكار، ومبادرات تميز الخدمة.</p><p><strong>المسوؤليات الأساسية</strong></p><p>1. استراتيجية الخبرة والحوكمة</p><ul><li>تعريف وتنفيذ وتطوير مستمر لاستراتيجية إدارة الخبرة بما يتوافق مع أهداف المؤسسة ورؤية تكنولوجيا المعلومات.</li><li>إنشاء وصيانة أطر إدارة الخبرة ونماذج الحوكمة ومقاييس الأداء.</li><li>تطوير ومتابعة مقاييس الأداء الرئيسية التي تقيس فاعلية الخدمة ورضا المستخدم والقيمة للأعمال.</li><li>قيادة مكتب إدارة الخبرة (XMO) وضمان التوافق مع التحول الرقمي والأتمتة ومبادرات التطوير.</li><li>تعزيز ثقافة التحسين المستمر وتقديم الخدمة المركز على المستخدم عبر المؤسسة.</li></ul><p>2. الرؤى والتحسين المستمر</p><ul><li>التعاون مع متخصصي تجربة المستخدم والباحثين والمحللين لجمع وتفسير ملاحظات المستخدم ورؤى الخبرة.</li><li>الإشراف على تحليل بيانات الخبرة الناتجة عن منصات رصد الخبرة الرقمية مثل Nexthink وLakeside SysTrack.</li><li>تحديد الاتجاهات والمشاكل المتكررة ونقاط الألم والفرص لتعزيز الخدمة.</li><li>تعريف وتحديد أولوية وحوكمة محفظة مبادرات تحسين الخبرة.</li><li>توازن بين التحسينات القصيرة الأجل وبرامج التحول الاستراتيجي طويلة الأجل.</li><li>ضمان تنفيذ تحسينات قابلة للقياس وفق احتياجات المستخدم وأولويات الأعمال.</li></ul><p>3. مشاركة العملاء وأصحاب المصالح</p><ul><li>العمل كنقطة الاتصال الأساسية بين مكتب إدارة الخبرة وأصحاب المصلحة من الأعمال الرئيسيين.</li><li>إقامة علاقات قوية مع ممثلي العملاء بما في ذلك مالك خبرة العميل.</li><li>تسهيل اجتماعات الحوكمة ومراجعات الخبرة وورش عمل أصحاب المصالح.</li><li>إبلاغ التقدم والإنجازات والتوصيات للمساهمين التنفيذيين والتشغيليين.</li><li>عرض أثر الأعمال والعائد على الاستثمار من التحسينات التشغيلية ومبادرات التحول.</li><li>قيادة توافق أصحاب المصالح حول الأولويات والأهداف والنتائج المتوقعة.</li></ul><p>4. تصميم الخدمة والتسليم</p><ul><li>ضمان تصميم الخدمات والتطوير والتسليم باستخدام مبادئ تصميم مركزة على المستخدم.</li><li>تحديد معايير الخبرة والتأكد من توافق تقديم الخدمة مع هذه المعايير.</li><li>دعم تحديد النطاق وتخطيط المشاريع التشغيلية ومشاريع التحول.</li><li>تتبع تقدم المبادرات وضمان التسليم في المواعيد المتفق عليها.</li><li>التعاون مع إدارة الخدمة والعمليات وتجارب المستخدمين وأتمتة الفرق لتحسين جودة الخدمة ونتائج الخبرة.</li><li>مراقبة وتقرير الأداء مقابل أهداف الخبرة والأهداف التجارية.</li></ul><p>5. الابتكار والتبني</p><ul><li>قيادة تبني تقنيات مكان العمل الرقمية الجديدة والخدمات وقدرات الأتمتة.</li><li>قيادة برامج الابتكار التي تركز على تحسين تجربة الموظف وفاعلية الخدمة.</li><li>تحديد الفرص لاستغلال التقنيات الناشئة وأفضل الممارسات الصناعية.</li><li>إنشاء آليات تغذية راجعة مستمرة لجمع رؤى المستخدم في الوقت الفعلي.</li><li>ضمان اعتماد وتحقيق استدامة تحسينات الخبرة عبر المؤسسة.</li><li>دعم التغيير التنظيمي وأنشطة مشاركة المستخدم المرتبطة بمبادرات جديدة.</li></ul></div></section><section><p class="heading">ملف المرشح المطلوب</p><p class="paragraph"></p><ul><li>خبرة مثبتة في إدارة الخبرة، خبرة الموظف، مكان العمل الرقمي، إدارة خدمات تكنولوجيا المعلومات، أو أدوار قيادية ذات صلة.</li><li>خبرة واضحة في قيادة فرق متعددة التخصصات وإدارة مبادرات التحول المعقدة.</li><li>خبرة في تطوير وتنفيذ استراتيجيات إدارة الخبرة وبرامج التحسين المستمر.</li><li>خلفية قوية في إدارة أصحاب المصلحة والتفاعل على مستوى التنفيذيين.</li><li>خبرة بالعمل ضمن بيئات تقنية معلومات للمؤسسات وبيئات مكان العمل الرقمي.</li><li>الإلمام بأدوات رصد الخبرة الرقمية DEM مثل Nexthink وLakeside SysTrack أو منصات مشابهة.</li><li>خبرة في إدارة محفظات تحسين الخدمات وخطط التحول.</li><li>درجة البكالوريوس في تكنولوجيا المعلومات، إدارة الأعمال، تجربة المستخدم، إدارة الخدمات، أو تخصص ذو صلة.</li><li><strong>المهارات الفنية والمهنية</strong></li><li>فهم قوي لأطر إدارة الخبرة وأفضل الممارسات.</li><li>معرفة رصينة بـ تجربة المستخدم (UX)، تجربة الموظف (EX)، ومنهجيات تصميم الخدمة.</li><li>مهارات تحليلية وحل المشكلات قوية مع القدرة على تحويل البيانات إلى رؤى عمل قابلة للتنفيذ.</li><li>فهم ممتاز لمبادئ إدارة خدمات تكنولوجيا المعلومات (ITSM) وإدارة دورة الخدمة.</li><li>معرفة بتقنيات مكان العمل الرقمية وبيئات حوسبة المستخدم النهائي.</li><li>القدرة على تعريف وقياس وتحسين مقاييس KPIs المتعلقة بالخبرة وخدمات القياس.</li><li>قدرات قوية في إدارة المشاريع والبرامج.</li><li>خبرة في منهجيات التحسين المستمر وممارسات إدارة الأداء.</li><li>القدرة على ترجيح المبادرات بناءً على قيمة الأعمال وتأثير المستخدم والأهداف الاستراتيجية.</li><li>قدرات قوية في إعداد التقارير وتفسير لوحات البيانات وسرد البيانات.</li><li><strong>القيادة وإدارة أصحاب المصلحة</strong></li><li>قدرة مثبتة على قيادة وتوجيه وتأثير فرق متعددة التخصصات.</li><li>مهارات بناء العلاقات ومشاركة أصحاب المصلحة قوية.</li><li>القدرة على إدارة أصحاب المصلحة الكبار والتواصل على مستوى التنفيذيين.</li><li>خبرة في تسهيل ورش العمل واجتماعات الحوكمة وجلسات التخطيط الاستراتيجي.</li><li>قدرات تفاوض واتخاذ القرار وحل النزاعات قوية.</li><li><strong>الاتصال واللغة</strong></li><li>مهارات اتصال لفظي وكتابي ممتازة باللغة الإنجليزية (المستوى C2).</li><li>مهارات العرض والتقارير التنفيذية قوية.</li><li>القدرة على شرح مفاهيم معقدة بوضوح لكل من الجمهور التقني وغير التقني.</li><li>مهارات التيسير وقصص الأعمال قوية.</li><li><strong>المؤهلات المفضلة</strong></li><li>شهادات في إدارة خدمات تكنولوجيا المعلومات (ITIL)، إدارة الخبرة، تجربة المستخدم، إدارة المشاريع، أو إدارة التغيير.</li><li>خبرة في العمل ضمن برامج تحوّل رقمي على نطاق واسع.</li><li>معرفة بالآلات الأتمتة وحلول مكان العمل المدفوعة بالذكاء الاصطناعي ومنصات خبرة الموظف.</li><li>التعرّض لإطارات قياس رضا العملاء/الموظفين وبرامج Voice of Employee (VoE).</li><li>خبرة في إنشاء أطر الحوكمة ومعايير الخدمة ونماذج نضج الخبرة.</li></ul><p></p></section>

Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Responsibilities<br><br>Job Description<br><br>Credit Assessment and Risk Management:<br><br> Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups. Review and approve credit applications, ensuring they meet the hotel’s credit policy. Analyze customer financial history and determine appropriate credit limits for each account. Regularly monitor and assess accounts to identify and mitigate potential credit risks. <br><br>Accounts Receivable Management:<br><br> Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time. Follow up on outstanding accounts and overdue payments to ensure timely resolution. Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt. Ensure that all payments are posted correctly and accurately in the hotel’s financial systems. <br><br>Credit Policy Enforcement:<br><br> Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders. Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected. Approve or decline requests for extended credit or credit extensions in line with hotel policy. <br><br>Collections and Dispute Resolution:<br><br> Lead and manage the collections process, working with customers to ensure timely and full payment. Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies. Negotiate payment arrangements with clients who may be facing financial difficulties. Work with the legal department or external collections agencies when necessary to recover overdue payments. <br><br>Reporting and Financial Analysis:<br><br> Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management. Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process. Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported. <br><br>Team Leadership and Supervision:<br><br> Supervise and train the accounts receivable and credit team to ensure efficient operations. Provide guidance on credit management best practices, improving team performance and reducing errors. Foster a collaborative and effective working environment within the credit and finance departments. <br><br>Internal and External Coordination:<br><br> Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing. Work closely with the finance department to ensure proper cash flow management and adherence to budgets. Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues. <br><br>Compliance and Documentation:<br><br> Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management. Maintain accurate records of all credit agreements, transactions, and payment history. Ensure proper filing and documentation of all credit-related documents for auditing purposes. <br><br>Additional Responsibilities:<br><br> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. <br><br>People & Culture<br><br>Employee Relations<br><br> Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. <br><br>Recruitment<br><br> Hire new Heartists in conjunction with the People & Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. <br><br>Employee Engagement and Communications<br><br> Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager. <br><br>Learning & Talent Development & Performance Management<br><br> Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or regulation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law. Interacts with guests actively soliciting feedback. <br><br>Finance<br><br> The activities and contribution of the role will impact the performance of the hotel. Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate. Exercise sound judgment and integrity at all times to ensure confidentiality of protected information. Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings. Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue. <br><br>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.<br><br>Qualifications<br><br>Abilities/Key Competencies/Skills<br><br>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.<br><br>Leading Myself<br><br> Positive Orientation Operational Decision Making Self-Development & Management<br><br>Leading Others<br><br> Developing an Empowered Team Leading an Engaged and Diverse Team Communication<br><br>Leading the Business<br><br> Advocating Guest Passion Business Planning and Analysis Business Improvement and Change<br><br>Experience/Certificates/Education<br><br> Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry. Education: A degree in Finance, Accounting, Business Administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus. Skills & Attributes:Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms). Strong Microsoft Excel skills for data analysis, reporting, and financial tracking. Strong ability to analyze financial data, assess credit risks, and make informed decisions. Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes. Ability to manage financial records and ensure accuracy in all credit-related activities. Ability to resolve issues related to billing, collections, and disputes effectively. Experience in supervising and guiding a team to meet departmental objectives. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation.<br>Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market.<br>Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain competitive advantage as we grow, we are currently looking for a Digital Acquiring Key Account Manager.<br>Job purpose:Drive growth in digital acquiring by selling payment gateway, pay-by-link, and e-commerce solutions. Manage and expand relationships with key digital merchants while ensuring sustainable growth, market penetration, and maximizing online transaction revenue.<br>Key accountabilities and decision ownership:Build and maintain strong relationships with key digital merchants and enterprise e-commerce clients. Lead digital acquiring efforts to identify, target, and onboard new merchants for payment gateway, pay-by-link, and e-commerce solutions. Develop tailored digital payment solutions and proposals aligned with merchant needs and industry trends. Drive revenue growth by upselling and cross-selling Geidea’s online payment products and services. Ensure seamless digital contracting, invoicing, and collections processes. Track and report online acquiring performance, providing insights to improve conversion and transaction volumes. Collaborate with product, tech, and operations teams to enhance merchant onboarding and optimize the digital payments experience.<br>Requirements1-3 years of experience in digital acquiring, online payments, or e-commerce sales. Bachelor’s degree in any discipline. Experience in fintech, payment gateways, or corporate sales preferred. Strong knowledge of online payment solutions, merchant onboarding, and digital transaction flows. Excellent negotiation, analytical, and relationship management skills.<br>Our values guide how we think and act - They describe what we care about the most:Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking Resilient – If we fail, we bounce back stronger than before Collaborative - We know that we can achieve a lot more as a team<br>We are changing lives by constantly striving for a better solution Click apply below and become part of the Geidea story

Job Description: Social Media Manager<br><br>We're looking for a creative, independent thinker with a deep understanding of Instagram and social media trends. You'll be responsible for managing the social presence of five brands, with a strong focus on aesthetics and reel editing. The ideal candidate will be able to create visually appealing, creative daily Instagram Stories and well-edited, sharp reels using the content we have, while ensuring a sleek, modern aesthetic that resonates with our audience.<br><br>Key Responsibilities:<br><br>Create visually captivating, daily Instagram Stories and reels that align with our sleek, minimalistic brand aesthetic Edit sharp, engaging reels, using the right fonts for text to enhance storytelling and match the brand's voice Have a strong focus on aesthetics—selecting and pairing fonts, aligning text, and using lowercase text to create a clean, minimal look Use Canva and Cap Cut (required) for content creation; proficiency in Premiere Pro and Lightroom is a plus Edit videos and photos with advanced creativity and organization, ensuring high-quality output Write engaging, witty, and emotionally resonant captions that reflect the brand's voice and support visual storytelling Manage and engage with the community by interacting with similar brands, answering DMs, and responding to comments in line with the brand's tone Use tools like Click Up, Notion (preferred), or Airtable to manage multiple projects efficiently Spend at least 15 minutes daily engaging with the audience to foster a relatable and socially intelligent brand presence Use creative strategies like Q&A sessions, quizzes, and other interactive tools to build community engagement Stay current with Instagram algorithms and analytics to maximize content reach and growth<br><br>Requirements<br><br>excellent copywriting skills<br><br>creative and thinks outside the box<br><br>should have a minimalistic design style.<br><br>Proven experience creating cohesive and aesthetically pleasing Instagram feeds and reels, with a focus on minimal, modern designs.<br><br>At least 1 year of social media management experience<br><br>Expertise in selecting fonts and text alignment for both stories and reels, ensuring a polished, engaging presentation.<br><br>Proficiency in Canva and Cap Cut (required); Premiere Pro and Lightroom (preferred but optional).<br><br>Strong video/photo editing skills with a keen eye for creative storytelling through Instagram reels and stories.<br><br>Familiarity with project management tools like Click Up, Notion, or Airtable.<br><br>Benefits<br><br>Work From Home<br><br>Full - Time

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Reviewing and supervising agreements &amp; application of the retail and corporate banking group and ensuring their legality in light in of the CBE regulation &amp; application laws.</li><li>Assist retail and corporate team in taking decision &amp; offering new products to customers on light of the applicable Egyptian laws.</li><li>Attending meeting &amp; contribute to bank strategy &amp; policy- making and ensure that matters related to retail customers are properly handled according to Egyptian laws.</li><li>Providing different departments within the retail division with the appropriate legal opinion.</li><li>Supervising subordinates within the Retail and Corporate section in the legal department and ensuring their implementation to the assigned tasks.</li><li>Study and propose to relevant authorities inside the bank, amendments to SOPs, or manuals that aim an increasing the bank’s profitability and improving customer satisfaction in line with the bands SQS strategy.</li><li>Ensure staff awareness &amp; adhere to bank code of conduct, external related policies and procedures, CBE regulation, banks &amp; secrecy law.</li><li>Design and implement mechanisms needed for offering new products to MBE- retail customers.</li><li>Deputizing the Egypt legal heeds in his absence.</li><li>Perform any additional related tasks as assigned by country Manager.</li><li>Lead the incoming lawyers in the legal retail and corporate section.</li><li>Providing legal advice to human resources team.</li><li><span><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Corporate and Structured Finance&nbsp;</span></span></li><li><span><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Business Banking&nbsp;</span></span></li><li><span><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; TGM</span></span></li><li><span><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; RBG</span></span></li><li><span><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fintech Projects and Partnerships&nbsp;</span></span></li><li><span><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HO Relationship Matters&nbsp;</span></span></li><li><span><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; GTB</span></span></li><li><span><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Retail Banking legal matters&nbsp;</span></span></li><li><span><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Digital projects and transformation initiatives&nbsp;</span></span></li></ul><p><span><span>Monitoring legal action from and against the bank to protect the interest of the bank towards the others</span></span></p><br><br> </div>