وظائف مراقب كاميرات في مصر
١٦٥٦٢ وظائف شاغرة
مصر - Al Minya
Badr & Asfour for Metal Industries is looking for an experienced Operations Manager to lead and oversee the day-to-day operations of our manufacturing facility specialized in HVAC Systems and Air Distribution Products. Key Responsibilities Plan, manage, and oversee overall factory operations to ensure efficient and uninterrupted production. Lead and coordinate the Production, Quality, Maintenance, and Warehouse departments. Develop and monitor production plans to achieve delivery targets while optimizing resources and capacity. Ensure compliance with quality standards and drive continuous improvement across manufacturing processes. Monitor production performance, productivity, downtime, and operational KPIs, taking corrective actions when needed. Coordinate with the Engineering, Supply Chain, Sales, and other relevant functions to ensure smooth production flow. Identify operational bottlenecks and implement practical solutions to improve efficiency, reduce waste, and control costs. Ensure compliance with company policies, safety requirements, and operational procedures across the factory. Requirements Bachelor’s degree in engineering, preferably Mechanical or Industrial Engineering.8+ years of experience in manufacturing operations, with proven experience in a managerial or supervisory position. Previous experience in HVAC manufacturing, sheet metal fabrication, ductwork, or a similar industrial environment is highly preferred. Strong knowledge of production planning, manufacturing processes, quality management, maintenance, and warehouse operations. Strong leadership and team management skills, with the ability to manage multiple departments effectively. Strong analytical, problem-solving, and decision-making skills. Excellent command of English and MS Office, with strong reporting and communication skills. Willingness to work in Minya, Egypt.
مصر - القاهرة
Job Summary We are seeking a detail-oriented and organized Logistics Specialist to manage and coordinate logistics operations for mobile accessories, electronics, and mobile products. The successful candidate will be responsible for coordinating shipments, inventory movement, warehouse operations, supplier communication, and delivery processes to ensure efficient and timely product availability across all sales channels.<br>Key Responsibilities* Coordinate daily logistics operations, including inbound and outbound shipments.* Manage the movement of mobile phones, accessories, and electronic products from suppliers to warehouses and customers.* Coordinate with suppliers, freight forwarders, warehouses, and transportation providers to ensure smooth deliveries.* Monitor shipment status and provide regular updates to internal teams.* Prepare and review shipping documents, including invoices, packing lists, delivery notes, and customs documents.* Ensure accurate receiving, checking, and recording of incoming goods.* Coordinate with the warehouse team to maintain proper stock movement and inventory accuracy.* Follow up on purchase orders and ensure timely delivery according to agreed schedules.* Arrange and monitor local and international shipments.* Handle delivery schedules and coordinate with sales teams and key accounts to fulfill customer requirements.* Support inventory planning by monitoring stock levels and product availability.* Investigate and resolve delivery issues, shortages, damages, or discrepancies.* Maintain accurate logistics records and prepare operational reports.* Ensure compliance with company procedures, safety standards, and logistics policies.* Assist in improving logistics processes to reduce costs and increase operational efficiency.<br>Qualifications* Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a related field.* 3–7 years of experience in logistics, supply chain, or operations.* Previous experience in mobile phones, mobile accessories, electronics, or consumer goods is preferred.* Experience handling warehouse operations, shipments, and inventory movement.* Good understanding of local and international logistics procedures.
مصر - القاهرة
Key Responsibilities Plan and execute digital marketing campaigns across social media, search, email, and other approved digital channels. Create, schedule, and monitor social media content in coordination with the marketing and brand teams. Support paid advertising campaigns, including campaign setup, monitoring, reporting, and optimization. Coordinate with designers, agencies, and internal stakeholders to prepare digital content and campaign materials. Track digital performance metrics such as reach, engagement, leads, conversion, cost per lead, and campaign ROI. Prepare regular digital marketing reports with insights, recommendations, and improvement actions. Maintain brand consistency across all digital channels and ensure content follows company guidelines. Support website updates, landing pages, online forms, and digital customer journey improvements when applicable. Monitor competitors’ digital activities and identify opportunities for improvement. Ensure digital communication is aligned with company policy, product claims, and regulatory/compliance requirements.<br>Qualifications & Experience Required<br> Bachelor’s degree in marketing, Business Administration, Mass Communication, Commerce, Pharmacy, or a related field. 1–3 years of experience in digital marketing, social media management, content marketing, or campaign execution. Good knowledge of social media platforms, digital advertising, content planning, and campaign reporting. Experience in pharmaceutical, healthcare, FMCG, or consumer products is preferred. Good command of Microsoft Office; knowledge of Meta Business Suite, Google Ads, Google Analytics, CRM, or emailmarketing tools is a plus. Good English language skills are preferred. Strong writing, coordination, analytical, and follow-up skills. Required Competencies Creativity and content sense. Analytical thinking and data interpretation. Attention to detail and brand consistency. Communication and coordination skills. Time management and ability to handle multiple campaigns. Learning agility and awareness of digital trends. Compliance mindset, especially in regulated industries.
مصر - القاهرة
Job description;<br>Develop and implement the social media strategy aligned with business goals. Create monthly and quarterly content plans based on events and promotions. Define target audience and content direction for each outlet. Plan campaigns for seasonal events and special occasions (Ramadan, New Year, themed nights). Analyze trends and competitors to improve strategy. Suggest new ideas to increase engagement and reservations. Set clear KPIs and objectives for social media performance. Create and manage monthly content calendars. Coordinate photo and video shoots for food, drinks, events, and venue ambiance. Write engaging captions that reflect the brand tone. Ensure consistent brand identity across all platforms. Cover events and special nights when needed. Manage Instagram, Facebook, and Tik Tok accounts. Schedule and publish posts, reels, and stories. Monitor messages and comments and ensure fast responses. Coordinate with the reservation team to convert inquiries into bookings. Promote events, DJs, live shows, and special nights. Highlight menu items and signature drinks. Support new launches and announcements. Collaborate with influencers and partners. Manage boosting and basic advertising campaigns. Monitor competitors and market trends, Analyze results and adjust strategy accordingly.<br>Qualifications:<br>Bachelor's degree in Marketing, Hospitality, or a related field.5-10 years of experience as a Social Media Manager in the field of Nightlife and Fine dining is a Must. Experience in luxury hospitality, fine dining restaurants entertainment concepts is a Must . Experience collaborating with influencers, photographers, videographers, and content creators. Experience covering live events and producing real-time social media content. Ability to promote events ,DJS, live entertainment , seasonal campaigns, and special promotions. Ability to multitask across four restaurant brands while maintaining each venues unique identity. Good understanding of SEO, hashtags, influencer marketing, and social media algorithms.
مصر - القاهرة
We are seeking an experienced Assistant HR Manager to support the HR Manager in executing HR strategies and managing daily HR operations. The role oversees recruitment, employee relations, performance management, HR administration, learning and development, policy implementation, and compliance with labor laws. Key Responsibilities Support the implementation of HR strategies, policies, procedures, and annual operational plans. Manage workforce planning and monitor recruitment activities to ensure vacancies are filled within agreed timelines. Track recruitment KPIs, including time to fill, cost per hire, and quality of hire. Participate in interviews for key positions and ensure effective onboarding. Handle employee concerns, grievances, disciplinary investigations, and workplace issues professionally. Coordinate performance appraisal cycles and support performance improvement plans. Identify training needs and coordinate internal and external development programs. Maintain accurate employee records and monitor attendance, leave management, and HR documentation. Prepare and review HR reports, dashboards, and performance data. Support HR systems implementation, automation, organizational restructuring, and employee engagement initiatives. Ensure compliance with Egyptian labor laws, internal policies, inspections, and audits. Maintain the confidentiality of employee and company information. Requirements Bachelor’s degree in Human Resources, Business Administration, or a related field.+4 years of relevant HR experience, preferably in the fast-food, restaurant, hospitality, or food-service industry. Strong knowledge of Egyptian labor law and HR best practices. Previous experience supervising an HR team or managing multiple HR functions. Good knowledge of recruitment, employee relations, performance management, and HR operations. Strong leadership, communication, problem-solving, and decision-making skills. Proficiency in Microsoft Office and HR systems. Ability to work in a fast-paced, multi-location operational environment.
مصر - القاهرة
Genpact is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.<br>Responsibilities• Research, plan, organize and help conduct training programs related to NHO, sales process/operations, and professional skills.• Assess effectiveness of current and proposed programs and make recommendations for program/content changes or improvement• Actively listen and review the work performed by the team, making sure all is done according to compliance to our policies and be able to rate that work in multiple parameters.• Monitor and report agent-wise and team level quality, conduct calibration, performing fraud and compliance audits.• Take necessary steps to ensure quality metrics are met by assessing accurate samples and monitor process improvement initiatives.• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.• Drive product adoption and educate clients and agencies in a scalable fashion.• Ensure that our clients receive the highest level of sales and operational customer service.• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.• Develop and implement best practices for client interaction, sales, and services.<br>Qualifications we seek in you!• Experience working in a sales or account management role with small businesses.• Strong communication and interpersonal skills, good at work under pressure.• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.• Experience in Media Buying• Proficient level of English
مصر - القاهرة
Role Objectivess Responsible for overseeing day-to-day facilities operations, ensuring safe, compliant, and highly functional environments across all designated company sites. The role leads facilities services, maintenance activities, and waste management programs to ensure operational continuity, asset reliability, and compliance with health, safety, and environmental standards. Roles & Responsibilities:Soft Services Management: Oversee daily cleaning operations, sanitation, and pest control activities across all facilities to ensure the highest standards of hygiene. Waste & Segregation Management: Design, implement, and supervise comprehensive waste management protocols, driving strict waste segregation initiatives to support sustainability goals and regulatory compliance. Maintenance Coordination: Supervise routine, preventive, and corrective maintenance of building infrastructure, utility systems, and facility assets, coordinating technical tasks with internal teams and external contractors. Vendor & SLA Management: Manage relationships with external service providers, including cleaning agencies, waste disposal contractors, and maintenance vendors; monitor performance against established Service Level Agreements (SLAs). Inspections & Audits: Conduct regular facility walk-throughs and safety audits to identify defects, hazards, or cleanliness gaps, initiating immediate corrective actions. Team Leadership: Lead, schedule, and supervise on-site facilities staff and contracted personnel, fostering a culture of accountability, safety, and efficiency. Budget & Inventory Control: Monitor operational expenses related to facilities management, optimize utility consumption, and manage the inventory of cleaning, hygiene, and maintenance supplies. HSE Compliance: Ensure all facility practices strictly align with corporate EHS policies, keeping updated documentation of safety measures and incident reports. Required Education, Knowledge, And Skills:Bachelor’s Degree in Engineering5-7 years of experience in facilities management, facility operations, or corporate maintenance. Proven track record in managing large-scale cleaning services, waste management, and segregation protocols. Prior experience in FMCG, FMBS (Facility Management Business Services), or hospital/healthcare environments is highly preferred.
مصر - القاهرة
Job Responsibilities:Review and validate shop drawings to ensure compliance with project specifications, standards, and design intent. Plan, schedule, and manage daily site activities in alignment with project timelines and milestones. Supervise and monitor execution of Electrical works on site to ensure quality, safety, and adherence to approved drawings. Manage and coordinate subcontractors’ activities, ensuring productivity, quality of work, and contractual compliance. Deliver completed works to consultants and customers, ensuring proper inspection, testing, and approvals. Review and verify subcontractor invoices, work progress, and material deliveries before approval. Prepare and submit regular progress reports and updates to the Project Manager. Coordinate closely with Mechanical and civil site engineers to ensure smooth integration of MEP works. Ensure all site activities comply with safety regulations, company policies, and project standards. Identify and resolve technical issues, clashes, and site challenges proactively. Monitor material usage, wastage, and site resources to control costs effectively.<br>Required Qualifications:Bachelor’s Degree in Electrical Engineering. Additional certifications in MEP, LV/MV systems, or project management are a plus. Minimum 5 years of experience in electrical site engineering within construction/MEP projects. Experience in large-scale construction or MEP projects is preferred. Proven experience in managing site execution, subcontractors, and project delivery. Experience in large-scale or multi-disciplinary projects is preferred. Strong knowledge of electrical systems including LV/MV distribution, lighting, earthing, fire alarm, and BMS integration. Solid understanding of shop drawings, technical submittals, and construction documentation. Ability to manage and coordinate project activities efficiently on-site. Familiarity with local electrical codes, standards, and authority requirements (e.g., NFPA, IEC, NEC). Proficiency in Auto CAD and Microsoft Office; knowledge of Revit MEP or ETAP is an advantage.
مصر - القاهرة
Job description;<br>Develop and implement the social media strategy aligned with business goals. Create monthly and quarterly content plans based on events and promotions. Define target audience and content direction for each outlet. Plan campaigns for seasonal events and special occasions (Ramadan, New Year, themed nights). Analyze trends and competitors to improve strategy. Suggest new ideas to increase engagement and reservations. Set clear KPIs and objectives for social media performance. Create and manage monthly content calendars. Coordinate photo and video shoots for food, drinks, events, and venue ambiance. Write engaging captions that reflect the brand tone. Ensure consistent brand identity across all platforms. Cover events and special nights when needed. Manage Instagram, Facebook, and Tik Tok accounts. Schedule and publish posts, reels, and stories. Monitor messages and comments and ensure fast responses. Coordinate with the reservation team to convert inquiries into bookings. Promote events, DJs, live shows, and special nights. Highlight menu items and signature drinks. Support new launches and announcements. Collaborate with influencers and partners. Manage boosting and basic advertising campaigns. Monitor competitors and market trends, Analyze results and adjust strategy accordingly.<br>Qualifications:<br>Bachelor's degree in Marketing, Hospitality, or a related field.5-8 years of experience as a Social Media Manager in the field of Nightlife and Fine dining is a Must. Experience in luxury hospitality, fine dining restaurants entertainment concepts is a Must . Experience collaborating with influencers, photographers, videographers, and content creators. Experience covering live events and producing real-time social media content. Ability to promote events ,DJS, live entertainment , seasonal campaigns, and special promotions. Ability to multitask across four restaurant brands while maintaining each venues unique identity. Good understanding of SEO, hashtags, influencer marketing, and social media algorithms.
مصر - القاهرة
Responsibilities:<br><br>• Develop and implement the social media strategy aligned with business goals.<br>• Create monthly and quarterly content plans based on events and promotions.<br>• Define target audience and content direction for each outlet.<br>• Plan campaigns for seasonal events and special occasions (Ramadan, New Year, themed nights).<br>• Analyze trends and competitors to improve strategy.<br>• Suggest new ideas to increase engagement and reservations.<br>• Set clear KPIs and objectives for social media performance.<br>• Create and manage monthly content calendars.<br>• Coordinate photo and video shoots for food, drinks, events, and venue ambiance.<br>• Write engaging captions that reflect the brand tone.<br>• Ensure consistent brand identity across all platforms.<br>• Cover events and special nights when needed.<br>• Manage Instagram, Facebook, and Tik Tok accounts.<br>• Schedule and publish posts, reels, and stories.<br>• Monitor messages and comments and ensure fast responses.<br>• Coordinate with the reservation team to convert inquiries into bookings.<br>• Promote events, DJs, live shows, and special nights.<br>• Highlight menu items and signature drinks.<br>• Support new launches and announcements.<br>• Collaborate with influencers and partners.<br>• Manage boosting and basic advertising campaigns.<br>• Monitor competitors and market trends, Analyze results and adjust strategy accordingly.<br><br>Qualifications:<br><br>• Bachelor's degree in Marketing, Hospitality, or a related field.<br>• 5-10 years of experience as a Social Media Manager in the field of Nightlife and Fine dining is a MUST.<br>• Experience in luxury hospitality, fine dining restaurants entertainment concepts is a MUST .<br>• Experience collaborating with influencers, photographers, videographers, and content creators.<br>• Experience covering live events and producing real-time social media content.<br>• Ability to promote events ,DJS, live entertainment , seasonal campaigns, and special promotions.<br>• Ability to multitask across four restaurant brands while maintaining each venues unique identity.<br>• Good understanding of SEO, hashtags, influencer marketing, and social media algorithms.
مصر - Al Jizah
Job Summary:<br>As a Procurement & Logistics Specialist, you will play a pivotal role in overseeing and optimizing the logistics and procurement functions within the organization.<br>Responsibilities:<br>Logistics Responsibilities:<br>Shipping Coordination: Negotiate with shipping lines to secure the best rates and services. Shipment Arrangement: Coordinate shipments with suppliers, shipping lines, and freight forwarders. Shipment Tracking: Monitor shipments with suppliers, shipping lines, finance and clearance until arrival to destination. Customs clarification: Follow up and communicate with Government parties to ensure a smooth customs clearance process. Handle and issue the ACID process in Nafezaa.<br>Procurement Responsibilities:<br>Order Placement: Place orders with suppliers, follow up on order processing and secure on-time delivery. Process Control: Manage procurement processes, costs, and lead times for both local and overseas orders, resolving any issues in the supply, shipping, and clearing processes. Data Management: Create and update basic data (info records, price lists, selling prices, etc. in the company’s operating system (SAP). Claims to suppliers: Issue & Manage claims of shipment discrepancies with vendors Supplier Performance: Monitor supplier performance using key performance indicators (KPIs). Sales Support: Assist the sales team in achieving organizational goals.<br>Reporting Responsibilities:<br>Record Keeping: Maintain records of all incoming consignments and create acknowledgments and invoices to be updated in the SAP system. Report Preparation: Prepare purchasing, costing, inventory, and sales reports for top management and other stakeholders inside and outside the organization.<br>Qualifications:<br>Education & Experience Bachelor’s degree in Supply Chain Management is preferable2+ years of experience in procurement & logistics SAP experience is preferable<br>Job-Specific Skills:Excellent interpersonal communication skills Excellent command of English Language Problem-solving skills Negotiation skills Time Management
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<p>هل أنت مستعد لتكون جزءاً من أحد روّاد السوق في مصر؟ قدِّم الآن!</p>
<p>تعيين شركة Raya FMCG، إحدى شركات Raya التابعة، كمدير للتوزيع والجملة</p>
<p>ماذا ستفعل؟<br><br>• تطوير وتنفيذ استراتيجية مبيعات التوزيع والجملة <br>عبر مصر. <br>• إدارة وتعزيز العلاقات مع الموزعين والعملاء الجملة الرئيسيين. <br>• تحديد وتعيين موزعين جدد لتوسيع تغطية السوق. <br>• متابعة أداء المبيعات وضمان تحقيق أهداف المبيعات. <br>• تحليل اتجاهات السوق، أنشطة المنافسين، وفرص الأعمال. <br>• التنسيق مع سلسلة الإمداد لضمان توافر المنتج و <br>إنجاز الطلب بكفاءة. <br>• متابعة أداء الموزعين ومستويات المخزون والامتثال لمعايير الشركة. <br>• إعداد توقعات المبيعات، الميزانيات، وتقارير الأداء التجاري الدورية. <br>• قيادة وتوجيه وتطوير فريق مبيعات التوزيع والجملة. </p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
مرشح مفضل
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<b>سنوات الخبرة</b>
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8+ سنوات
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مصر - القاهرة
We are currently seeking a highly experienced and dynamic Marketing Manager to join our team immediately.<br>About the Role<br>Marketing Manager<br>Responsibilities<br>Develop and implement comprehensive marketing strategies aligned with business objectives. Lead brand positioning, communication strategies, and market expansion initiatives. Monitor market trends, competitor activities, and customer insights to identify growth opportunities. Build and maintain strong relationships with clients, partners, media agencies, and key stakeholders. Manage marketing budgets and ensure effective ROI across all campaigns. Set KPIs, monitor performance metrics, and provide regular reports to senior management. Lead, mentor, and develop the marketing team to ensure high performance and continuous improvement. Drive innovative marketing initiatives that enhance brand awareness and generate business growth. Qualifications Agency background is a must. Extensive experience in marketing leadership roles. Proven experience managing the full marketing cycle, including branding, digital marketing, media planning, campaign management, market research, and performance marketing. Strong business acumen with deep expertise across all marketing functions. Excellent market exposure with a very strong network and business connections. Highly presentable with outstanding communication, negotiation, and leadership skills. Up-to-date with the latest marketing trends, tools, and industry best practices. Ability to lead high-performing teams and drive business growth. Ready to immediately hired or within 2 weeks maximum.<br>Required Skills<br>Strong business acumen with deep expertise across all marketing functions. Excellent market exposure with a very strong network and business connections. Outstanding communication, negotiation, and leadership skills. Ability to lead high-performing teams and drive business growth.<br>Preferred Skills<br>Up-to-date with the latest marketing trends, tools, and industry best practices.<br>Equal Opportunity Statement<br>We are committed to diversity and inclusivity.<br>#Immediate Hiring #Hiring #Marketing Director #Marketing Leadership #Agency Background #Marketing Jobs #Brand Management #Digital Marketing
مصر - القاهرة
Key Responsibilities Technical Responsibilities Lead the geometric design of highways, urban roads, and local streets. Prepare road alignments, profiles, cross-sections, grading, and pavement layouts. Develop roadway design drawings and construction documents. Perform corridor modeling using Civil 3D or similar software. Coordinate horizontal and vertical alignments with utilities and drainage systems. Review and optimize road design for constructability, safety, and cost efficiency. Ensure compliance with project specifications and applicable design standards. Participate in feasibility studies, concept design, preliminary design, and detailed design stages. Prepare design calculations, technical reports, BOQs, and engineering documentation. Conduct design reviews and quality control checks before submission. Project Coordination Coordinate with Civil, Utilities, Structures, Traffic, Landscape, and BIM teams. Attend client meetings and technical coordination meetings. Support proposal preparation and technical presentations. Resolve design issues during project execution. Monitor project progress against schedules and milestones. Leadership Responsibilities Supervise and mentor junior and design engineers. Review drawings and calculations prepared by team members. Allocate tasks and monitor team productivity. Ensure adherence to company QA/QC procedures. Support continuous improvement initiatives within the department. Qualifications Bachelor's Degree in Civil Engineering. Professional registration is an advantage. Master's Degree is a plus. Experience8–10 years of experience in road design engineering. Minimum 5 years in engineering consultancy. Experience in large-scale infrastructure projects. GCC project experience is an advantage. Technical Skills Autodesk Civil 3DAuto CADInfra Works Vehicle Tracking Autodesk Navisworks Bentley Open Roads Designer (preferred) Civil 3D Corridor Modeling Earthwork Calculations Quantity Take-Off Road Safety Standards Highway Design Standards BIM Coordination Microsoft Office
جهة العمل غير مُفصح عنها
مصر - القاهرة
<p><strong>الملخص الوظيفي</strong></p><p>يتولى مدير الحسابات مسؤولية إدارة والحفاظ على علاقات قوية مع العملاء المؤسساتيين، مع ضمان نجاح تقديم خدمات التأمين الطبي والتأمين الصحي الممول من طرف ثالث (TPA). الدور هو نقطة الاتصال الأساسية للعملاء المعنيين، لضمان رضا عالية عن الخدمة، واحتفاظ بالعقد، وحلّ القضايا، وتحسين جودة الخدمة باستمرار.</p><p></p><p><strong>المسؤوليات الرئيسية</strong></p><p><strong>إدارة علاقة العملاء</strong></p><ul><li><p>إدارة محفظة من الحسابات المؤسساتية المعينة.</p></li><li><p>بناء والحفاظ على علاقات قوية مع فرق الموارد البشرية، وصناع القرار، وأصحاب المصلحة الرئيسيين من العملاء.</p></li><li><p>عقد اجتماعات دورية مع العملاء، ومراجعات الأعمال، وزيارات الخدمة.</p></li><li><p>العمل كنقطة الاتصال الأساسية لجميع الاستفسارات المتعلقة بالعملاء.</p></li></ul><p><strong>تقديم الخدمة</strong></p><ul><li><p>التأكد من الامتثال لاتفاقيات مستوى الخدمة المتفق عليها (SLAs).</p></li><li><p>التنسيق مع فرق الموافقات الطبية، المطالبات، خدمة العملاء، شبكة مقدمي الخدمات، المالية، والعمليات لضمان تقديم الخدمة في الوقت المحدد.</p></li><li><p>رصد أزمنة الإتمام وجودة الخدمة.</p></li></ul><p><strong>حل المشكلات</strong></p><ul><li><p>استقبال القضايا من العملاء والتحقيق فيها وحلها.</p></li><li><p>تتصعيد القضايا الحرجة عند الضرورة وضمان الإغلاق في الوقت المناسب.</p></li><li><p>المتابعة حتى تُحل جميع مخاوف العملاء بشكل كامل.</p></li></ul><p><strong>أداء الحساب</strong></p><ul><li><p>إعداد تقارير الأداء الشهرية والربع سنوية.</p></li><li><p>تحليل اتجاهات الاستخدام، أداء الخدمة، إحصاءات الشكاوى، وتغذية راجعة من العملاء.</p></li><li><p>تقديم توصيات لتحسين الخدمة.</p></li></ul><p><strong>إدارة العقد</strong></p><ul><li><p>مراقبة صلاحية العقد وتواريخ التجديد.</p></li><li><p>تنسيق أنشطة التجديد مع فرق المبيعات وتطوير الأعمال.</p></li><li><p>دعم المفاوضات بخصوص تحسينات الخدمة وتعديلات العقد.</p></li></ul><p><strong>رضا العملاء</strong></p><ul><li><p>رصد استبيانات رضا العملاء.</p></li><li><p>عقد اجتماعات رضا العملاء بشكل دوري.</p></li><li><p>وضع خطط عمل لتحسين تجربة العميل.</p></li></ul><p><strong>المتابعة التشغيلية</strong></p><ul><li><p>المتابعة عند الموافقات الطبية وقضايا التعويض عند الحاجة.</p></li><li><p>ضمان التواصل الدقيق للمزايا والتغطية في السياسة.</p></li><li><p>رصد تنفيذ طلبات العملاء المتفق عليها.</p></li></ul><p><strong>دعم تطوير الأعمال</strong></p><ul><li><p>تحديد فرص البيع المتزايد والCross-selling.</p></li><li><p>دعم فريق تطوير الأعمال أثناء مناقشات التجديد والتوسع.</p></li><li><p>الترويج لخدمات TPA الجديدة وحلول الرعاية الصحية.</p></li></ul><p><strong>التوثيق والالتزام</strong></p><ul><li><p>الحفاظ على سجلات العملاء بدقة في نظام إدارة العلاقات (CRM).</p></li><li><p>ضمان خصوصية معلومات العملاء والطبية.</p></li><li><p>الامتثال لسياسات الشركة، وأنظمة التأمين، ومتطلبات الخصوصية البيانات.</p></li></ul><p></p><p><strong>المتطلبات</strong></p><p><strong>التعليم</strong></p><ul><li><p>درجة البكالوريوس في إدارة الأعمال، إدارة الرعاية الصحية، الصيدلة، الطب، التسويق، التأمين، أو مجال ذي صلة.</p></li><li><p>شهادات مهنية في إدارة الحسابات، إدارة علاقة العملاء (CRM)، أو التأمين الصحي تعتبر ميزة.</p></li></ul><p><strong>الخبرة</strong></p><ul><li><p>3–5 سنوات خبرة في إدارة الحسابات، علاقات العملاء، التأمين الطبي، أو صناعة TPA.</p></li><li><p>خبرة في إدارة الحسابات المؤسساتية والتعامل مع شركات التأمين ومقدمي الرعاية والوسطاء مفضلة.</p></li><li><p>معرفة بسياسات ومزايا التأمين الطبي، المطالبات، وعمليات ما قبل التفويض مرغوبة بشدة.</p></li></ul><p><strong>المعرفة التقنية</strong></p><ul><li><p>فهم جيد لـ:</p><ul><li><p>منتجات ومزايا التأمين الطبي</p></li><li><p>عمليات TPA وتدفقات العمل</p></li><li><p>عمليات المطالبات والتعويضات</p></li><li><p>إدارة شبكة مقدمي الخدمات</p></li><li><p>اتفاقيات مستوى الخدمة (SLAs)</p></li><li><p>سوق الرعاية الصحية والتأمين المصري (مفضل)</p></li></ul></li><li><p>الإلمام بمجموعة Microsoft Office (Excel, Word, PowerPoint).</p></li><li><p>خبرة باستخدام أنظمة CRM وبرمجيات إدارة العملاء.</p></li></ul><p><strong>المهارات</strong></p><ul><li><p>مهارات تواصل شفهية وكتابية ممتازة باللغة الإنجليزية والعربية.</p></li><li><p>مهارات إدارة علاقة العملاء قوية.</p></li><li><p>مهارات عرض وتفاوض ممتازة.</p></li><li><p>قدرات حل المشكلات وحل النزاعات.</p></li><li><p>مهارات تحليل وتبليغ قوية.</p></li><li><p>إدارة الوقت والتنظيم.</p></li><li><p>القدرة على إدارة عدة حسابات في وقت واحد.</p></li><li><p>القدرة على العمل تحت الضغط والالتزام بالمواعيد النهائية.</p></li><li><p>العمل بروح الفريق والتعاون عبر الأقسام.</p></li><li><p>اهتمام عال بالتفاصيل والدقة.</p></li></ul><p><strong>الكفاءات</strong></p><ul><li><p>توجه نحو خدمة العملاء.</p></li><li><p>الاحترافية والنزاهة.</p></li><li><p>المساءلة والملكية.</p></li><li><p>موجه نحو النتائج.</p></li><li><p>اتخاذ القرار والحكم السليم.</p></li><li><p>القدرة على التكيف والمرونة.</p></li><li><p>المبادرة ورؤية التحسن المستمر.</p></li><li><p>القدرة على بناء علاقات طويلة الأمد مع العملاء.</p></li></ul><p><strong>متطلبات أخرى</strong></p><ul><li><p>الاستعداد للسفر لحضور اجتماعات العملاء وزيارات المواقع عند الضرورة.</p></li><li><p>المرونة لحضور اجتماعات عملاء عاجلة خارج ساعات العمل بشكل لازم.</p></li><li><p>الالتزام بالحفاظ على سرية معلومات العملاء والطبية.</p></li><li><p>الامتثال لسياسات الشركة والمتطلبات التنظيمية ومعايير الخصوصية.</p></li></ul><p></p>
مصر - القاهرة
<ul><li><p><strong>الميزانيات والخطط:</strong> ساهم في إعداد ميزانية قسم التدقيق الداخلي ومراقبة الأداء المالي مقابل الميزانية حتى تكون الأعمال على دراية بالتكاليف/الإيرادات المتوقعة وتحديد مجالات الأداء غير المرضي.</p></li><li><p><strong>السياسات والأنظمة والعمليات والإجراءات:</strong> تنفيذ السياسات والإجراءات والتعليمات المعتمدة للأقسام وتوجيه المرؤوسين ومراقبة الالتزام حتى تُنفذ الأعمال بصورة محكومة.</p></li><li><p><strong>العمليات اليومية:</strong> يشرف على عمليات التدقيق الداخلي اليومية لضمان تنفيذ عمليات العمل كما صُممت والامتثال للسياسات والعمليات والإجراءات المعتمدة.</p></li><li><p>المساعدة في إجراء تقييم المخاطر السنوي لتحديد المخاطر والضوابط القائمة لأغراض إعداد خطة التدقيق.</p></li><li><p>المساعدة في إعداد عالم التدقيق وخطة التدقيق السنوية.</p></li><li><p>إجراء التدقيقات التشغيلية والمالية والامتثال لتقييم فعالية الضوابط الداخلية.</p></li><li><p>الحصول على التحليلات وتقييم أدلة التدقيق كأساس لرأي مستنير ومستقل وموضوعي حول كفاءة وفعالية الضوابط الداخلية ضمن نطاق التدقيق.</p></li><li><p>إعداد خطاب البدء.</p></li><li><p>عقد اجتماع بدء مع الأفراد الرئيسيين من المنطقة المُدقَّقة لإبلاغ نطاق العمل.</p></li><li><p>الحصول على معلومات تتعلق بفهم عملية الأعمال.</p></li><li><p>تطوير برنامج التدقيق وأداء خطوات التدقيق كجزء من العمل الميداني.</p></li><li><p>تحديد مجالات تعزيز بيئة الرقابة واقتراح إجراءات تصحيحية.</p></li><li><p>إعداد أوراق العمل للمراجعة من قبل مدير التدقيق الداخلي الأول وجمع أدلة موثوقة لضمان الإكمال والدقة والتقييم والتصنيف وغيرها.</p></li><li><p>تطوير ومناقشة النتائج والتوصيات والجداول الزمنية للإجراءات التصحيحية مع الأطراف المعنية.</p></li><li><p>إعداد مسودة تقرير التدقيق بما في ذلك نتائج التدقيق مع تعليقات الإدارة/خطط العمل للمراجعة من قبل مدير التدقيق الداخلي الأول.</p></li><li><p>تشغيل برنامج GRC Archer وتوثيق جميع الأنشطة إلى EWP (ورقة عمل إلكترونية) في Archer بما في ذلك إنشاء مشروع وربط المخاطر والقضايا ودمج التوصيات وتعليقات الإدارة والجدول الزمني.</p></li><li><p>مراقبة التنفيذ في الوقت المناسب لإجراءات الإدارة الموصى بها في تقارير التدقيق مع متابعة timely مع فريق الإدارة المعني.</p></li><li><p>إعداد ملخص لوحة معلومات للملاحظات عالية الخطورة المحددة.</p></li><li><p>المراجعة المنتظمة لحالة الخطة الفعلية مقابل المستهدفة مع تحديث مستمر لأي عائق أمام مدير التدقيق الداخلي الأول.</p></li><li><p>دمج معلومات الاتصال بكل صاحب عملية في ملف PU الرئيسي.</p></li><li><p>إجراء بحث دقيق للحصول على أفضل الممارسات والمعايير كقاعدة صحيحة لتقييم سياسات وإجراءات الأعمال الحالية.</p></li><li><p>المساعدة لمدير التدقيق الداخلي الأول في أداء مهمة إضافة القيمة.</p></li><li><p>المساعدة لمدير التدقيق الداخلي الأول في إعداد تقرير/إحصاءات وخطة إنهاء خطة التدقيق نهاية السنة للإبلاغ إلى AC وCEO.</p></li><li><p>إقامة علاقات قوية مع أصحاب الأعمال والمساعدة في أن يصبح قسم التدقيق الداخلي مستشاراً موثوقاً وأن يُنظر إليه كجزء أساسي من العمل.</p></li><li><p><strong>تحسين مستمر:</strong> المساهمة في تحديد فرص التحسين المستمر للأنظمة والعمليات والممارسات مع مراعاة أفضل الممارسات الدولية وتحسين عمليات الأعمال وتخفيض التكاليف وتحسين الإنتاجية.</p></li><li><p><strong>التقارير:</strong> إعداد التقارير في الوقت المناسب وبشكل دقيق لتلبية متطلبات Savola وقسم التدقيق الداخلي والسياسات والمعايير.</p></li><li><p><strong>الصحة والسلامة والبيئة:</strong> مراقبة الالتزام بجميع إجراءات السلامة والبيئة المعمول بها لضمان سلامة الموظفين والامتثال التشريعي وتقديم منتجات/خدمات عالية الجودة وتبني نهج بيئي مسؤول.</p></li><li><p><strong>المهام المرتبطة:</strong> أداء واجبات أو مهام أخرى حسب التوجيه.</p></li></ul><p></p><p><strong>المتطلبات</strong></p><ul><li><p><strong>التعليم:</strong> درجة البكالوريوس في المحاسبة أو المالية أو إدارة الأعمال أو مجال ذو صلة.</p></li><li><p><strong>الللغة:</strong> إجادة ممتازة للإنجليزية<strong>.</strong></p></li><li><p><strong>المهارات:</strong> مهارات اتصال وكتابة تقارير ممتازة وCIA و/أو CPA (مفضل).</p></li><li><p>معرفة قوية بممارسات التدقيق الداخلي وتقييم المخاطر والضوابط الداخلية.</p></li></ul><p></p>
مصر - القاهرة
<ul><li><p><strong>الإدارة:</strong> إدارة تحقيق أهداف وظيفة التدقيق الداخلي بشكل فعال من خلال قيادة فريق التدقيق الداخلي– تحديد أهداف فردية، إدارة الأداء، تطوير وتحفيز العاملين، تقديم ملاحظات رسمية وغير رسمية وتقييم الأداء – بهدف تعظيم subordinate وأداء القسم.</p></li><li><p><strong>الميزانيات والخطط:</strong> إعداد والتوصية بميزانية وظيفة التدقيق الداخلي ومتابعة الأداء المالي مقابل الميزانية حتى تكون الأعمال على علم بالتكاليف/الإيرادات المتوقعة، وتحديد مجالات الأداء غير المرضي، وتصحيحها بسرعة وتوظيف فرص تحسين الأداء المحتملة.</p></li><li><p><strong>السياسات والأنظمة والعمليات والإجراءات:</strong> تنفيذ السياسات والإجراءات والتعليمات المعتمدة للقسم وتوجيه المرؤوسين ومراقبة التزامهم حتى يتم تنفيذ العمل بشكل مضبوط.</p></li><li><p><strong>العمليات اليومية:</strong> الإشراف على عمليات التدقيق الداخلي اليومية لضمان تنفيذ العمليات كما صُممت والامتثال للسياسات والعمليات والإجراءات المعتمدة. </p></li><li><p><strong>القيادة والإدارة</strong></p></li><li><p>قيادة وإدارة وظيفة التدقيق الداخلي لضمان تحقيق أهداف القسم والمؤسسة بفعالية.</p></li><li><p>تحديد أهداف واضحة، إدارة الأداء، توجيه وتطوير مديري وفرق التدقيق، وضمان معايير مهنية عالية.</p></li><li><p>العمل كمستشار موثوق لكبار الإدارة وقادة الأعمال.</p></li><li><p><strong>الحوكمة والسياسات والإجراءات</strong></p></li><li><p>ضمان تطبيق وتعزيز مستمر لسياسات التدقيق الداخلي والمنهجيات والإجراءات بما يتماشى مع <strong>معايير IIA</strong> وأفضل الممارسات.</p></li><li><p>مراقبة الالتزام بالإطارات المعتمدة لضمان تنفيذ التدقيق بشكل متسق ومتحكم.</p></li><li><p><strong>التخطيط الاستراتيجي</strong></p></li><li><p>قيادة تطوير <strong>خطة التدقيق السنوية المعتمدة على المخاطر</strong> بالتنسيق مع القيادة العليا.</p></li><li><p>ضمان توافق أولويات التدقيق مع مخاطر المؤسسة والأهداف الاستراتيجية والمتطلبات التنظيمية.</p></li><li><p><strong>تنفيذ التدقيق والإشراف</strong></p></li><li><p>الإشراف على تنفيذ خطة التدقيق السنوية، مع ضمان الجودة والاتساق والتسليم في الوقت المناسب.</p></li><li><p>مراجعة واعتماد أهداف التدقيق ونطاقه ومنهجياته وبرامج التدقيق.</p></li><li><p>ضمان تحديد النتائج الهامة للتدقيق والمخاطر والفجوات الرقابية بشكل صحيح، وتصعيدها والإبلاغ عنها.</p></li><li><p>مراجعة تقارير التدقيق والتأكد من وجود توصيات واضحة وقابلة للتنفيذ يتم إيصالها للإدارة.</p></li><li><p><strong>إدارة أصحاب المصلحة</strong></p></li><li><p>قيادة مناقشات مع الإدارة العليا حول نتائج التدقيق والتعرض للمخاطر وخطط الإصلاح.</p></li><li><p>ضمان المتابعة الفعالة لخطط العمل الإدارية وحل نتائج التدقيق في الوقت المناسب.</p></li><li><p><strong>الأنظمة والتشغيل الآلي</strong></p></li><li><p>الإشراف على استخدام <strong>أدوات GRC وأنظمة أتمتة التدقيق</strong> لتعزيز كفاءة التدقيق والتقارير وتحليلات البيانات.</p></li><li><p>ضمان أن تكون وثائق التدقيق ودفاتر العمل مطابقة لمعايير الجودة والامتثال</p></li><li><p><strong>التحسين المستمر:</strong> الإسهام في تحديد فرص التحسين المستمر للأنظمة والعمليات والممارسات مع مراعاة ‘الممارسة الدولية المثلى’، وتحسين عمليات الأعمال، وتقليل التكاليف وتحسين الإنتاجية.</p></li><li><p><strong>التقارير:</strong> إعداد التقارير بشكل دوري ودقيق لتلبية متطلبات Savola وقسم التدقيق الداخلي، والسياسات والمعايير.</p></li><li><p><strong>السلامة والصحة والبيئة:</strong> متابعة الالتزام بجميع إجراءات السلامة والبيئة ذات الصلة والضوابط لضمان سلامة الموظفين والامتثال التشريعي وتقديم منتجات/خدمات عالية الجودة وروح بيئية مسؤولة.</p></li><li><p><strong>التعيينات Related:</strong> أداء وظائف أو مهام ذات صلة كما هو موجه.</p></li></ul><p></p><p><strong>المتطلبات</strong></p><ul><li><p><strong>التعليم: </strong>درجة البكالوريوس في المحاسبة أو المالية أو إدارة الأعمال أو مجال ذي صلة.</p></li></ul><p> يفضل بشدة الشهادات المهنية مثل CIA أو CPA أو ACCA.</p><ul><li><p><strong>اللغة: </strong>بطلاقة في الإنجليزية.</p></li><li><p><strong>المهارات: </strong>خبرة قوية في معايير التدقيق الداخلي وإدارة المخاطر والحوكمة والضوابط الداخلية.</p></li></ul><p> خبرة مع قيادة فرق التدقيق وتطوير استراتيجيات التدقيق وإدارة عمليات تدقيق معقدة.</p><p> مهارات إدارة أصحاب المصلحة والتواصل والتقارير التنفيذية.</p><p> خبرة عملية في أدوات GRC وأنظمة ERP (مثل Oracle).</p><ul><li><p><strong>الخبرة: </strong>ما لا يقل عن 10–12 عامًا من الخبرة التدقيقية الداخلية المتقدمة، تشمل تعرض ل Big Four وخبرة مثبتة في المناصب الإدارية والقيادية.</p></li><li><p><strong>الموقع: </strong>الحي 5 ماركاز</p></li></ul><p></p>
مصر - القاهرة
Develop and execute i School's performance marketing strategy to support business growth. Plan, launch, and optimize paid campaigns across Google, Meta, Tik Tok, Linked In, You Tube, and other digital channels. Manage the digital marketing budget and ensure campaigns achieve strong ROI and ROAS. Monitor campaign performance and make data-driven improvements to maximize results. Analyze campaign data and prepare regular performance reports. Run A/B tests on ads, audiences, and landing pages to improve conversion rates. Work closely with the Creative, Sales, Product, and Business teams to improve lead generation and customer acquisition. Manage tracking and reporting using tools such as Google Analytics 4 (GA4) and Google Tag Manager (GTM). Set marketing KPIs, monitor performance, and share insights with senior management. Lead and support the Performance Marketing team, providing guidance, feedback, and coaching. Plan and execute marketing campaigns for both B2C and B2B audiences. Stay up to date with digital marketing trends and new advertising platforms<br><br>Requirements<br><br>Bachelor's degree in Marketing, Business Administration, or a related field. 7+ years of experience in Performance Marketing or Digital Marketing. At least 3 years of experience leading a marketing team. Experience managing campaigns across Google Ads, Meta Ads, Tik Tok Ads, and Linked In Ads. Strong understanding of Google Analytics (GA4), Google Tag Manager (GTM), and marketing analytics. Experience in both B2C and B2B marketing. Strong analytical and problem-solving skills. Experience managing marketing budgets and optimizing campaign performance. Excellent communication and leadership skills. Experience in EdTech, Saa S, or a fast-growing company is a plus
مصر - القاهرة
Job Summary:The PMO Portfolio & Program Manager is responsible for ensuring that the bank’s strategy is effectively translated into strategic initiatives and projects across the organization. The role oversees the planning, execution, and delivery of projects using best-practice project management methodologies to ensure delivery within the agreed scope, timeline, budget, and quality standards.<br>Job Responsibilities:Translate the bank’s strategy into strategic initiatives and projects, ensuring alignment with organizational objectives and strategic KPIs. Oversee the planning, execution, and delivery of projects within assigned portfolios, ensuring delivery within approved scope, timelines, budgets, and quality standards. Manage project portfolios and strategic programs, ensuring effective coordination of multiple projects contributing to business and operational objectives. Monitor portfolio performance and financials, ensuring initiatives are delivered within approved budgets and Capex frameworks. Lead portfolio prioritization and roadmap planning, ensuring initiatives are aligned with strategic priorities and resources are efficiently allocated. Manage risks, issues, and change management processes, ensuring adherence to governance frameworks and effective mitigation strategies. Coordinate internal teams and external vendors to ensure seamless project implementation and resource availability. Support demand management processes, including developing business cases, assessing feasibility, and ensuring initiatives deliver measurable ROI. Lead and develop the PMO team, providing coaching, performance management, and capability development to ensure effective project delivery. Monitor project outcomes and benefits realization, ensuring proper documentation, knowledge sharing, and continuous improvement of PMO practices.<br>Job Requirements:Bachelor’s degree in business administration, Finance, Engineering, Information Technology, or a related field.11 to 15 years of relevant professional experience, preferably within banking, financial services, or large organizations. Proven experience in project, program, or portfolio management, preferably within a PMO environment. Preferred Professional Certifications: PMP (Project Management Professional), PRINCE2 Practitioner.
مصر - القاهرة
Key Responsibilities Technical Responsibilities Lead the geometric design of highways, urban roads, and local streets. Prepare road alignments, profiles, cross-sections, grading, and pavement layouts. Develop roadway design drawings and construction documents. Perform corridor modeling using Civil 3D or similar software. Coordinate horizontal and vertical alignments with utilities and drainage systems. Review and optimize road design for constructability, safety, and cost efficiency. Ensure compliance with project specifications and applicable design standards. Participate in feasibility studies, concept design, preliminary design, and detailed design stages. Prepare design calculations, technical reports, BOQs, and engineering documentation. Conduct design reviews and quality control checks before submission. Project Coordination Coordinate with Civil, Utilities, Structures, Traffic, Landscape, and BIM teams. Attend client meetings and technical coordination meetings. Support proposal preparation and technical presentations. Resolve design issues during project execution. Monitor project progress against schedules and milestones. Leadership Responsibilities Supervise and mentor junior and design engineers. Review drawings and calculations prepared by team members. Allocate tasks and monitor team productivity. Ensure adherence to company QA/QC procedures. Support continuous improvement initiatives within the department. Qualifications Bachelor's Degree in Civil Engineering. Professional registration is an advantage. Master's Degree is a plus. Experience8–10 years of experience in road design engineering. Minimum 5 years in engineering consultancy. Experience in large-scale infrastructure projects. GCC project experience is an advantage. Technical Skills Autodesk Civil 3DAuto CADInfra Works Vehicle Tracking Autodesk Navisworks Bentley Open Roads Designer (preferred) Civil 3D Corridor Modeling Earthwork Calculations Quantity Take-Off Road Safety Standards Highway Design Standards BIM Coordination Microsoft Office