وظائف مراقب كاميرات في مصر

<p>Key Responsibilities</p><ul><li>Data Architecture Design : Contribute to the design of scalable and secure data solutions, ensuring alignment with business and technical needs.</li><li>ETL/ELT Pipeline Development : Develop and optimize efficient pipelines to ingest, transform, and load data from diverse sources into structured formats for analytics.</li><li>Data Source Analysis : Analyze structured and unstructured data sources, recommending strategies for ingestion, processing, and classification.</li><li>Data Layer Development : Assist in building a robust data layer that supports both batch and real-time processing.</li><li>Data Ingestion &amp; Cleansing : Implement strategies for validating and cleansing data to ensure quality and compliance with governance policies.</li><li>Query Optimization : Write and optimize SQL queries to improve performance and efficiency across large datasets.</li><li>Data Migration : Support migration projects from legacy systems to cloud platforms, ensuring accuracy and minimal downtime.</li><li>Performance Monitoring : Monitor data workflows, troubleshoot bottlenecks, and propose improvements.</li><li>Collaboration : Work closely with analysts, scientists, and business teams to translate requirements into data models.</li><li>Data Governance &amp; Security : Apply governance standards and security best practices, ensuring compliance with regulations (e.g., GDPR).</li><li>Continuous Learning : Stay updated on emerging tools and practices, contributing to team innovation and improvement.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of experience in data engineering or related roles.</li><li>Strong knowledge of SQL, relational databases, and query optimization.</li><li>Hands-on experience with ETL/ELT tools and cloud platforms (AWS, Azure, or GCP).</li><li>Familiarity with data governance, security, and compliance frameworks.</li><li>Solid understanding of batch and real-time data processing.</li><li>Collaborative mindset with ability to work across technical and business teams.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Description</strong></p><br><p><strong>About the Role </strong></p><br><p>We are looking for an Azure Delivery Architect to lead the design and end-to-end delivery of Azure solutions for enterprise customers. You will own the technical architecture and delivery of complex cloud engagements spanning infrastructure, applications, PaaS, DevOps, security, and networking from engineering team support and solution design through implementation, handover, and operational readiness.</p><br><p>This is a customer-facing, hands-on architecture role. You will translate enterprise requirements into well-architected Azure solutions, lead delivery teams through execution, and act as the trusted technical advisor throughout the project lifecycle</p><br><p><strong>What You Will Do </strong></p><br><p><strong>Solution architecture and desig</strong></p><br><p> • Design end-to-end Azure architectures for enterprise customers covering IaaS, PaaS, application platforms, identity, networking, and security, aligned with the Azure Well Architected Framework and Cloud Adoption Framework.</p><br><p> • Lead landing zone design and implementation: management group hierarchy, subscription strategy, policy and governance (Azure Policy), hub-spoke and Virtual WAN network topologies, and hybrid connectivity (ExpressRoute, VPN)</p><br><p> • Architect application hosting solutions across App Service, AKS, Container Apps, Functions, and supporting PaaS services (SQL, Cosmos DB, Service Bus, API Management, storage, caching).</p><br><p> • Design migration and modernization strategies: assessment, wave planning, rehost/replatform/refactor decisions, and execution using Azure Migrate and related tooling. </p><br><p>• Produce high-quality architecture artifacts: HLDs, LLDs, design decision records, and as built documentation. </p><br><p><strong>Delivery leadership </strong></p><br><p>• Own the technical delivery of Azure projects: plan workstreams, define milestones, manage technical risks and dependencies, and drive engagements to successful completion on time and within scope.</p><br><p> • Lead and coordinate multidisciplinary delivery teams (infrastructure, DevOps, security, application engineers), providing technical direction and quality assurance.</p><br><p>Act as the primary technical point of contact for enterprise customers: run design workshops, present architectures to stakeholders from engineers to CxO level, and manage technical escalations.</p><br><p> • Support pre-sales activities: scoping, effort estimation, solution proposals, SoWs, and technical responses to RFPs. </p><br><p><strong>Infrastructure as Code and DevOps</strong></p><br><p> • Champion an IaC-first delivery approach: design and build reusable Terraform and/or Bicep modules, enforce code review and testing standards, and manage state, environments, and promotion strategies. </p><br><p>• Design and implement CI/CD pipelines using Azure DevOps and/or GitHub Actions for both infrastructure and application workloads, including deployment strategies (blue/green, canary) and release governance.</p><br><p> • Drive automation across provisioning, configuration, patching, and operational tasks (PowerShell, Bash, Python). Security and networking • Embed security by design: Entra ID architecture, RBAC and PIM, managed identities, Key Vault, network segmentation, private endpoints, firewalls (Azure Firewall, NSGs, WAF), and encryption standards.Act as the primary technical point of contact for enterprise customers: run design </p><br><p>workshops, present architectures to stakeholders from engineers to CxO level, and </p><br><p>manage technical escalations. </p><br><p>• Support pre-sales activities: scoping, effort estimation, solution proposals, SoWs, and </p><br><p>technical responses to RFPs. </p><br><p>Infrastructure as Code and DevOps </p><br><p>• Champion an IaC-first delivery approach: design and build reusable Terraform and/or </p><br><p>Bicep modules, enforce code review and testing standards, and manage state, </p><br><p>environments, and promotion strategies. </p><br><p>• Design and implement CI/CD pipelines using Azure DevOps and/or GitHub Actions for </p><br><p>both infrastructure and application workloads, including deployment strategies </p><br><p>(blue/green, canary) and release governance. </p><br><p>• Drive automation across provisioning, configuration, patching, and operational tasks </p><br><p>(PowerShell, Bash, Python). </p><br><p><strong>Security and networking </strong></p><br><p>• Embed security by design: Entra ID architecture, RBAC and PIM, managed identities, </p><br><p>Key Vault, network segmentation, private endpoints, firewalls (Azure Firewall, NSGs, </p><br><p>WAF), and encryption standards. </p><br><p>• Implement governance and compliance controls using Azure Policy, Defender for Cloud, </p><br><p>and Microsoft security baselines; align designs with customer regulatory requirements. </p><br><p>• Design enterprise networking solutions: hybrid connectivity, DNS architecture, traffic </p><br><p>management (Front Door, Application Gateway, Load Balancer), and zero-trust network </p><br><p>patterns. </p><br><p><strong>Monitoring and operational excellence</strong> </p><br><p>Design monitoring and observability solutions using Azure Monitor, Log Analytics, Application Insights, and alerting/action frameworks; integrate with customer ITSM and third-party tooling (e.g., Grafana, Prometheus, Dynatrace, Datadog)</p><br><p>. • Define operational readiness: runbooks, SLIs/SLOs, backup and disaster recovery design (Azure Backup, Site Recovery), capacity planning, and cost optimization (Azure Cost Management, FinOps practices).</p><br><p> • Lead structured handover to managed services or customer operations teams</p><br> </div>

<ul><li><p>Provide first-line technical support for hardware, software, network, and system-related issues.</p></li><li><p>Install, configure, and maintain computers, printers, network devices, and user accounts.</p></li><li><p>Troubleshoot and resolve Wi-Fi, VPN, internet connectivity, and network access problems.</p></li><li><p>Monitor network performance, apply security updates, and ensure compliance with IT security policies.</p></li><li><p>Maintain IT assets, support records, and perform preventive maintenance to ensure system reliability.</p></li><li><p>Escalate complex technical or network issues to higher-level IT support and coordinate with vendors when required.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p></li><li><p>1–3 years of experience in IT Help Desk or Network Support.</p></li><li><p>Hands-on experience troubleshooting network connectivity and end-user technical issues.</p></li><li><p>Experience supporting switches, routers, and network printers is preferred.</p></li><li><p>Strong troubleshooting and analytical skills.</p><p></p></li></ul><p></p>

<p>Mal is seeking a senior SOC Analyst to establish our foundational security monitoring, detection, and incident response capabilities. As the first dedicated security operations hire at Mal, you will play a crucial role in protecting the world's first Sharia-compliant digital bank. You will work closely with our CISO and engineering teams to design, implement, and operate best-in-class security controls, ensuring the safety and resilience of our rapidly scaling banking products. Mal is looking for a Senior SOC Analyst to stand up and lead our security monitoring, detection, and incident response function. This is the founding hire of our Detection &amp; Response team a high-ownership role where you will design our SIEM pipeline, build our detection content and runbooks, lead incident response, and shape a SOC function that will scale to 24/7 coverage. You will be our eyes on the platform and the person customers, regulators, and the business rely on to catch and stop security incidents before they cause harm.</p><p>Design and build our security monitoring pipeline end-to-end log collection, SIEM, detection content, alerting, and dashboards across production, cloud, identity, endpoint, and application sources</p><p>Develop and tune detection use cases aligned to Mal s threat model, product risks, and regulatory obligations; treat detections as code and manage them with the same rigor</p><p>Lead incident response end-to-end triage, investigation, containment, eradication, recovery, and post-incident review and define severity schemes, runbooks, and communication procedures</p><p>Run proactive threat hunts across cloud, identity, and application telemetry to uncover attacker activity and detection gaps</p><p>Monitor for fraud and abuse signals relevant to a digital bank (account takeover, credential stuffing, payment abuse) in partnership with product and risk teams</p><p>Stand up and manage the MSSP/MDR relationship that bridges 24/7 coverage, and progressively bring capabilities in-house as the team grows</p><p>Establish and track SOC metrics (MTTD, MTTR, alert volume, false-positive rate) and drive continuous improvement against them</p><p>Use AI and automation to scale triage, enrichment, and response building workflows and agents that reduce analyst toil and accelerate time to respond</p><p>Feed lessons learned back into product security, engineering, and platform teams so that every incident improves the overall security posture</p><p>Support audit, compliance, and regulatory readiness by producing monitoring and incident evidence aligned to PCI DSS, SOC 2, ISO 27001, and banking regulator expectations</p><p>Inventory existing log sources, telemetry, and tooling; produce a prioritized gap analysis against Mal s threat model and regulatory obligations</p><p>Stand up or mature the SIEM pipeline with a core set of high-signal detections across cloud, identity, and application sources</p><p>Define incident severity levels, response runbooks, on-call expectations, and internal/external communication procedures</p><p>Establish an MSSP/MDR engagement to bridge 24/7 coverage, with clear handoff, escalation, and quality criteria</p><p>Set baseline SOC metrics (MTTD, MTTR, alert volume, false-positive rate) and start reporting against them</p><p>Deliver a Detection &amp; Response roadmap and headcount plan aligned to the CISO s InfoSec program and the banking license timeline</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Significant hands-on experience in a SOC, detection and response, or incident response role</li><li>Strong experience with at least one modern SIEM platform (e.g., Splunk, Elastic, Sentinel, Chronicle, Panther) and with designing, tuning, and operating detections</li><li>Proven incident response experience leading investigations through triage, containment, and post-incident review</li><li>Solid experience monitoring and investigating security events in cloud environments (AWS, GWS), including identity, workloads, and infrastructure</li><li>Working knowledge of EDR tooling, endpoint investigation, and log analysis techniques</li><li>Strong grasp of attacker tradecraft and frameworks (e.g., MITRE ATT&amp;CK) and how to translate them into detections</li><li>Scripting or automation skills (Python, PowerShell, Bash) and comfort with detection-as-code and version-controlled workflows</li><li>Experience building or improving incident response runbooks, severity schemes, and on-call processes</li><li>Ability to operate with ownership and autonomy in ambiguous, fast-moving environments comfortable being the first SOC hire and building from scratch</li><li>Strong written and verbal communication skills, including the ability to brief leadership calmly and clearly during incidents</li><li>Previous experience in fintech, banking, or other regulated financial services environments</li><li>Familiarity with financial-sector frameworks and regulations (PCI DSS, SOC 2, ISO 27001, NIST CSF, CBUAE, FSRA and breach notification obligations (GDPR, PDPL)</li><li>Experience managing or transitioning away from MSSP/MDR relationships</li><li>Exposure to threat intelligence, purple teaming, or adversary emulation</li><li>Experience securing AI and LLM-powered products, including detections for AI-specific abuse patterns</li><li>Experience using AI tools and agents to automate SOC workflows (triage, enrichment, reporting)</li><li>Relevant certifications (GCIA, GCIH, GCFA, GCFR, GNFA, OSCP, or equivalent)</li><li>Knowledge of English or additional languages</li></ul>

<ul><li><p>Manage and oversee all day-to-day school operations.</p></li><li><p>Ensure the school is fully operational and ready for students and staff every day.</p></li><li><p>Manage facilities, classrooms, workshops, laboratories, and administrative areas.</p></li><li><p>Coordinate maintenance, cleaning, security, transportation, and other support services.</p></li><li><p>Manage school assets, inventory, equipment, uniforms, and operational supplies.</p></li><li><p>Coordinate procurement requests, suppliers, contractors, and service providers.</p></li><li><p>Ensure implementation of health, safety, security, and emergency procedures.</p></li><li><p>Coordinate school events, activities, visits, examinations, and other operational requirements.</p></li><li><p>Monitor attendance and operational discipline of support staff.</p></li><li><p>Ensure compliance with school operational policies, procedures, and checklists.</p></li><li><p>Maintain all required operational records and documentation.</p></li><li><p>Monitor operational KPIs and follow up on corrective actions.</p></li><li><p>Prepare regular operational reports for the School Manager and central management.</p></li><li><p>Coordinate with academic, HR, finance, procurement, and quality teams to ensure smooth school operations.</p></li><li><p>Handle operational issues and ensure timely resolution</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Management, Engineering, or a related field.</p></li><li><p>Minimum 7 years of experience in operations, school administration, facility management, or a similar role.</p></li><li><p>Strong planning, organization, and problem-solving skills.</p></li><li><p>Ability to manage multiple operational activities simultaneously.</p></li><li><p>Experience in managing suppliers, contractors, and support services.</p></li><li><p>Good understanding of facility management, health &amp; safety, and asset management.</p></li><li><p>Strong communication and coordination skills.</p></li><li><p>Ability to work independently and take ownership of school operations.</p></li><li><p>Good reporting and documentation skills.</p></li><li><p>Proficiency in Microsoft Office and digital management systems.</p></li></ul><p></p>

<p>Cloudera Infrastructure Design: Design and implement Cloudera infrastructure for data storage, processing, and analytics to meet the platformu2019s scalability, performance, and security requirements. System Integrations &amp; Automation: Manage system integrations, automation, and CI/CD pipelines to streamline operations and improve platform efficiency. Scalability &amp; Availability: Ensure system scalability, availability, and performance by proactively monitoring the infrastructure and addressing potential issues. Resource Utilization Optimization: Monitor and optimize resource utilization across the platform to ensure efficient operation and reduce costs. Collaboration: Work with cross-functional teams to ensure the platform meets the data and business needs of the organization. Cloudera Administration: Install, configure, and manage Cloudera Hadoop clusters (CDH/CDP). Monitor cluster health using Cloudera Manager. Manage Hadoop ecosystem components: HDFS, YARN, Hive, Impala, HBase, Spark, Kafka. Perform cluster upgrades, patching, and capacity planning Handle performance tuning and troubleshooting. Implement and maintain data security (Kerberos, Ranger, Sentry). Manage backup, disaster recovery, and data replication.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience with Cloudera infrastructure and containerization technologies such as Kubernetes. Technical Skills: Strong expertise in streaming, KAFKA), and system monitoring tools such as Dynatrace and Grafana. Expertise in designing, implementing, and maintaining scalable infrastructure for data platforms. Proficient with Cloudera and CI/CD automation. Strong experience in system monitoring, performance optimization, and ensuring high availability. Ability to work with cross-functional teams to meet platform needs.</p>

<p><strong>Job Purpose</strong></p><p>The IT Technical Support Specialist provides first- and second-level technical support to employees and users, ensuring the availability, reliability, and proper functioning of IT equipment, software, systems, and network services. The role responds to technical incidents and service requests, diagnoses problems, provides timely solutions, and escalates complex issues to the relevant IT teams or external service providers.</p><p>The position contributes to maintaining a stable and secure IT environment and supports users in the effective use of technology and IT services.</p><p><strong>Key Responsibilities</strong></p><p><strong><em>A. Technical Support</em></strong></p><ul><li><p>Provide first- and second-level technical support to users through the IT service desk, telephone, email, remote support, and on-site assistance.</p></li><li><p>Diagnose and resolve hardware, software, operating system, connectivity, and peripheral-related issues.</p></li><li><p>Install, configure, maintain, and troubleshoot desktop computers, laptops, monitors, printers, scanners, and other IT equipment.</p></li><li><p>Support users with Microsoft Windows, email, browsers, and other approved applications.</p></li><li><p>Assist users with account access, password resets, permissions, and basic authentication issues in line with IT security procedures.</p></li><li><p>Provide technical support for audio-visual equipment and meeting-room technology when required.</p></li><li><p>Support the configuration and deployment of new IT devices and user workstations.</p></li><li><p>Maintain an up-to-date inventory of assigned IT equipment and accessories.</p></li></ul><p><strong><em>B. IT Service Management</em></strong></p><ul><li><p>Receive, record, categorize, prioritize, and resolve incidents and service requests.</p></li><li><p>Keep users informed about the progress of their requests and provide clear explanations of technical solutions.</p></li><li><p>Escalate unresolved or complex incidents to the appropriate technical team.</p></li><li><p>Identify recurring technical issues and recommend preventive actions to reduce repeated incidents.</p></li></ul><p><strong><em>C. Hardware and Software Management</em></strong></p><ul><li><p>Prepare and configure computers and other IT devices for new and existing users.</p></li><li><p>Install approved software and ensure that devices meet established IT configuration standards.</p></li><li><p>Perform routine maintenance, updates, and troubleshooting of IT equipment.</p></li><li><p>Coordinate hardware repairs, replacements, and warranty claims with approved vendors when required.</p></li><li><p>Maintain accurate records of hardware, software, licenses, and assigned equipment.</p></li></ul><p><strong><em>D. Network and System Support</em></strong></p><ul><li><p>Perform basic troubleshooting of wired and wireless network connectivity.</p></li><li><p>Assist with the diagnosis of connectivity issues involving switches, access points, printers, and other network-connected devices.</p></li><li><p>Support IT teams with basic system administration and infrastructure-related tasks within the scope of the position.</p></li><li><p>Monitor reported service disruptions and escalate network or infrastructure incidents to the relevant technical team.</p></li></ul><p><strong><em>E. Security and Compliance</em></strong></p><ul><li><p>Follow IT security policies and procedures when providing technical support.</p></li><li><p>Protect user information, passwords, system credentials, and other confidential information.</p></li><li><p>Report suspected security incidents, unauthorized access, malware, phishing attempts, or other security concerns to the appropriate IT personnel.</p></li><li><p>Ensure that devices and software are configured in accordance with approved IT security standards.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications</strong></p><ul><li><p>Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field.</p></li><li><p>Relevant professional certifications such as Microsoft Certified Professional (MCP), ITIL, or equivalent are an advantage.</p></li><li><p>Strong Command of both English and Arabic Languages</p></li></ul><p><strong>Experience</strong></p><ul><li><p>[1–4] years of experience in IT technical support, service desk, desktop support, or a related IT role.</p></li><li><p>Experience supporting Windows-based environments.</p></li><li><p>Experience in hardware troubleshooting, software installation, and network connectivity troubleshooting.</p></li><li><p>Experience providing technical support to users with different levels of technical knowledge.</p></li></ul><p><strong>Technical Competencies</strong></p><ul><li><p>Desktop and laptop troubleshooting.</p></li><li><p>Windows operating systems.</p></li><li><p>Microsoft Office (on-premises) and Microsoft applications.</p></li><li><p>Basic network troubleshooting, including TCP/IP, DNS, DHCP, Wi-Fi, and LAN connectivity.</p></li><li><p>Printers and peripheral devices.</p></li><li><p>User account and access management.</p></li><li><p>Hardware and software installation and configuration.</p></li></ul><ul><li><p>Remote support tools.</p></li><li><p>Basic cybersecurity awareness.</p></li></ul><p><strong>Behavioral Competencies</strong></p><ul><li><p>Problem-solving and analytical thinking.</p></li><li><p>Communication skills.</p></li><li><p>Teamwork and collaboration.</p></li><li><p>Attention to detail.</p></li><li><p>Time management and prioritization.</p></li><li><p>Ability to work under pressure.</p></li><li><p>Patience and professionalism when dealing with users.</p></li><li><p>Accountability and ownership.</p></li><li><p>Continuous learning and adaptability.</p></li></ul><p><strong>The position may require:</strong></p><ul><li><p>On-site support across different offices or branches.</p></li><li><p>Occasional work outside normal working hours during system upgrades, maintenance, or critical incidents.</p></li><li><p>Participation in IT projects, system implementations, equipment deployments, and technology-related activities.</p></li><li><p>Compliance with organizational information security, health and safety, and confidentiality requirements.</p></li></ul><p></p>

<p><strong>Job Purpose</strong></p><p>The IT Technical Support Specialist provides first- and second-level technical support to employees and users, ensuring the availability, reliability, and proper functioning of IT equipment, software, systems, and network services. The role responds to technical incidents and service requests, diagnoses problems, provides timely solutions, and escalates complex issues to the relevant IT teams or external service providers.</p><p>The position contributes to maintaining a stable and secure IT environment and supports users in the effective use of technology and IT services.</p><p><strong>Key Responsibilities</strong></p><p><strong><em>A. Technical Support</em></strong></p><ul><li><p>Provide first- and second-level technical support to users through the IT service desk, telephone, email, remote support, and on-site assistance.</p></li><li><p>Diagnose and resolve hardware, software, operating system, connectivity, and peripheral-related issues.</p></li><li><p>Install, configure, maintain, and troubleshoot desktop computers, laptops, monitors, printers, scanners, and other IT equipment.</p></li><li><p>Support users with Microsoft Windows, email, browsers, and other approved applications.</p></li><li><p>Assist users with account access, password resets, permissions, and basic authentication issues in line with IT security procedures.</p></li><li><p>Provide technical support for audio-visual equipment and meeting-room technology when required.</p></li><li><p>Support the configuration and deployment of new IT devices and user workstations.</p></li><li><p>Maintain an up-to-date inventory of assigned IT equipment and accessories.</p></li></ul><p><strong><em>B. IT Service Management</em></strong></p><ul><li><p>Receive, record, categorize, prioritize, and resolve incidents and service requests.</p></li><li><p>Keep users informed about the progress of their requests and provide clear explanations of technical solutions.</p></li><li><p>Escalate unresolved or complex incidents to the appropriate technical team.</p></li><li><p>Identify recurring technical issues and recommend preventive actions to reduce repeated incidents.</p></li></ul><p><strong><em>C. Hardware and Software Management</em></strong></p><ul><li><p>Prepare and configure computers and other IT devices for new and existing users.</p></li><li><p>Install approved software and ensure that devices meet established IT configuration standards.</p></li><li><p>Perform routine maintenance, updates, and troubleshooting of IT equipment.</p></li><li><p>Coordinate hardware repairs, replacements, and warranty claims with approved vendors when required.</p></li><li><p>Maintain accurate records of hardware, software, licenses, and assigned equipment.</p></li></ul><p><strong><em>D. Network and System Support</em></strong></p><ul><li><p>Perform basic troubleshooting of wired and wireless network connectivity.</p></li><li><p>Assist with the diagnosis of connectivity issues involving switches, access points, printers, and other network-connected devices.</p></li><li><p>Support IT teams with basic system administration and infrastructure-related tasks within the scope of the position.</p></li><li><p>Monitor reported service disruptions and escalate network or infrastructure incidents to the relevant technical team.</p></li></ul><p><strong><em>E. Security and Compliance</em></strong></p><ul><li><p>Follow IT security policies and procedures when providing technical support.</p></li><li><p>Protect user information, passwords, system credentials, and other confidential information.</p></li><li><p>Report suspected security incidents, unauthorized access, malware, phishing attempts, or other security concerns to the appropriate IT personnel.</p></li><li><p>Ensure that devices and software are configured in accordance with approved IT security standards.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications</strong></p><ul><li><p>Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field.</p></li><li><p>Relevant professional certifications such as Microsoft Certified Professional (MCP), ITIL, or equivalent are an advantage.</p></li><li><p>Strong Command of both English and Arabic Languages</p></li></ul><p><strong>Experience</strong></p><ul><li><p>[1–4] years of experience in IT technical support, service desk, desktop support, or a related IT role.</p></li><li><p>Experience supporting Windows-based environments.</p></li><li><p>Experience in hardware troubleshooting, software installation, and network connectivity troubleshooting.</p></li><li><p>Experience providing technical support to users with different levels of technical knowledge.</p></li></ul><p><strong>Technical Competencies</strong></p><ul><li><p>Desktop and laptop troubleshooting.</p></li><li><p>Windows operating systems.</p></li><li><p>Microsoft Office (on-premises) and Microsoft applications.</p></li><li><p>Basic network troubleshooting, including TCP/IP, DNS, DHCP, Wi-Fi, and LAN connectivity.</p></li><li><p>Printers and peripheral devices.</p></li><li><p>User account and access management.</p></li><li><p>Hardware and software installation and configuration.</p></li></ul><ul><li><p>Remote support tools.</p></li><li><p>Basic cybersecurity awareness.</p></li></ul><p><strong>Behavioral Competencies</strong></p><ul><li><p>Problem-solving and analytical thinking.</p></li><li><p>Communication skills.</p></li><li><p>Teamwork and collaboration.</p></li><li><p>Attention to detail.</p></li><li><p>Time management and prioritization.</p></li><li><p>Ability to work under pressure.</p></li><li><p>Patience and professionalism when dealing with users.</p></li><li><p>Accountability and ownership.</p></li><li><p>Continuous learning and adaptability.</p></li></ul><p><strong>The position may require:</strong></p><ul><li><p>On-site support across different offices or branches.</p></li><li><p>Occasional work outside normal working hours during system upgrades, maintenance, or critical incidents.</p></li><li><p>Participation in IT projects, system implementations, equipment deployments, and technology-related activities.</p></li><li><p>Compliance with organizational information security, health and safety, and confidentiality requirements.</p></li></ul><p></p>

Job Summary We are looking for an experienced Odoo System Admin to manage, maintain, and optimize the company's Odoo ERP system. The role will be responsible for ensuring the system's stability, security, user support, and efficient utilization across all departments, while continuously improving business processes and system performance. The ideal candidate should have strong hands-on experience with Odoo administration and a good understanding of business processes within a manufacturing environment. Key Responsibilities Administer and maintain the Odoo ERP system and ensure its smooth day-to-day operation. Manage users, roles, access rights, permissions, and security settings. Configure Odoo modules, workflows, approval rules, and system settings according to business requirements. Provide first-line technical and functional support to Odoo users across different departments. Troubleshoot system issues, identify root causes, and ensure timely resolution. Monitor system performance, availability, and overall functionality. Coordinate with Odoo developers, implementation partners, and vendors when advanced technical support is required. Gather and analyze business requirements from different departments and translate them into Odoo system solutions. Support the implementation and optimization of Odoo modules and new functionalities. Monitor and improve existing workflows to increase efficiency and reduce manual processes. Support integration between Odoo and other systems when required. Ensure data accuracy, consistency, and integrity across the system. Monitor system backups and coordinate with the IT team to ensure data security and recovery procedures. Prepare and maintain system documentation, configurations, workflows, and user manuals. Provide training and guidance to users on Odoo functionalities and best practices. Monitor user activities and ensure compliance with system access policies. Support system upgrades, testing, and deployment of new features. Prepare regular reports on system performance, issues, and improvements. Identify opportunities for process automation and digital transformation using Odoo. Work closely with Finance, Production, Procurement, Warehouse, Sales, HR, and other departments to improve system utilization and business processes. Job Requirements Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field.3–7 years of hands-on experience in Odoo administration. Strong practical knowledge of Odoo ERP and its core modules. Experience with Odoo modules such as Accounting, Sales, Purchase, Inventory, Manufacturing (MRP), HR, and CRM. Strong understanding of ERP workflows and business processes. Experience managing users, access rights, security groups, and permissions. Strong troubleshooting and problem-solving skills. Experience in Odoo configuration and customization from a functional perspective. Good understanding of databases and SQL. Knowledge of Python and Odoo technical architecture is a plus. Experience with Odoo APIs and third-party integrations is a plus. Previous experience in Manufacturing/FMCG is highly preferred. Strong analytical and organizational skills. Excellent communication and interpersonal skills. Ability to work with both technical and non-technical users. Ability to manage multiple priorities and work under pressure. Good command of English.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span >We are seeking a highly skilled and detail-oriented Quality Assurance Engineer to join our team. The ideal candidate will have a strong background in quality processes, a knack for ensuring seamless functionality across browsers and devices, and excellent communication skills in both English and Arabic.</span></p> <p>Mobile Testing and Release Management</p> <ul> <li>End to end testing of mobile applications (iOS and Android)</li> <li>Experience with app distribution and release processes on</li> <li>Apple App Store Connect</li> <li>Google Play Console</li> <li>Ownership of mobile release lifecycle including build validation, smoke testing, and production verification</li> <li>Understanding of mobile issues such as device compatibility, OS versions, and network conditions</li> </ul> <p>API Testing</p> <ul> <li>Strong experience in REST API testing</li> <li>Tools include Postman and Swagger</li> <li>Validation of requests and responses, status codes, and error handling</li> </ul> <p>Web Testing</p> <ul> <li>Functional testing of web applications and features</li> <li>Cross browser and responsive testing</li> <li>Debugging using browser developer tools</li> <li>Understanding of frontend basics such as HTML, CSS, and JavaScript</li> </ul> <p>Monitoring and Analysis</p> <ul> <li>Crash reports and analytics</li> <li>Performance metrics</li> <li>Ability to investigate production issues using logs</li> </ul> <p>Test Automation</p> <ul> <li>Experience in UI automation using Playwright or Selenium</li> <li>Writing and maintaining automated test scripts</li> <li>Familiarity with test frameworks and design patterns</li> <li>Integration with pipelines</li> </ul> <p>Test Management</p> <ul> <li>Writing clear test cases and test plans</li> <li>Executing regression, smoke, and sanity testing</li> <li>Defect tracking using Jira</li> <li>Strong attention to detail and testing mindset</li> </ul> <p>Release and Environment Management</p> <ul> <li>Coordinating releases across platforms</li> <li>Pre release and post release validation</li> <li>Environment verification for staging and production</li> <li>Rollback validation and hotfix testing</li> </ul> <p>Performance Monitoring</p> <ul> <li>Basic understanding of performance testing</li> <li>Monitoring application stability</li> </ul> <p>Database Validation</p> <ul> <li>Basic SQL skills</li> <li>Validating data integrity and backend flows</li> </ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Soft Skills</p> <ul> <li>Strong communication with teams\</li> <li>Clear bug reporting and documentation</li> <li>Ownership and accountability</li> <li>Good time management</li> <li>Problem solving and analytical thinking</li> </ul> <p>Additional Skills</p> <ul> <li>Experience with tools</li> <li>Knowledge of Agile methodologies</li> <li>Basic understanding of security and performance testing</li> <li>Experience with mobile automation tools</li> </ul></div>

<p>SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world. For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.</p><p>Context EET Green Line Section 3</p><p>Missions/Main Duties</p><ul><li>Supervise and manage QA/QC Engineers, set team schedules, and oversee daily inspection activities.</li><li>Review and comment on contractor submissions (shop drawings, material submittmits, method statements) with focus on MEP systems.</li><li>Ensure attendance at inspections as per ITP and coordinate closely with contractor QA/QC staff.</li><li>Conduct surveillance of construction activities, ensuring compliance with health, safety, environmental, and quality standards.</li><li>Prepare daily reports, maintain diaries, and issue Site Discussion Records (SDR) to track quality issues.</li><li>Monitor NCRs and surveillance findings, follow up on close-out evidence, and discuss progress in workshops.</li><li>Oversee project safety programs, ensuring contractor adherence to approved safety plans and contractual requirements.</li><li>Witness inspections, laboratory sampling, and testing, maintaining photographic and written records.</li><li>Identify deficiencies, unsafe practices, and non-compliant work, reporting to project management.</li><li>Review and approve MEP shop drawings (HVAC, electrical, plumbing, fire-fighting systems).</li><li>Supervise installation, testing, and commissioning of MEP systems, ensuring compliance with specifications and international standards.</li><li>Verify materials and equipment for MEP works against project requirements and codes.</li><li>Approve O&amp;M manuals and ensure integration of MEP systems with civil and architectural works.</li><li>Enforce safety protocols specific to MEP works (high voltage, pressurized systems, gas installations).</li></ul><p>Profile/Skills</p><ul><li>Experience on industry relevant projects for position, preferably with successive responsibility on large projects transportation or infrastructure projects.</li><li>Bachelor s degree in Mechanical, Electrical, or Civil Engineering.</li><li>Minimum of 15 years experience in QA/QC roles within MEP construction projects.</li><li>Strong expertise in technical documentation review and quality control procedures.</li><li>Proven leadership and supervisory skills.</li><li>Excellent command of English (written and spoken).</li></ul><p>Systra is an equal opportunities company; this position is open to all applicants.</p><p>Workplace Type ..</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience on industry relevant projects for position, preferably with successive responsibility on large projects transportation or infrastructure projects.</li><li>Bachelor s degree in Mechanical, Electrical, or Civil Engineering.</li><li>Minimum of 15 years experience in QA/QC roles within MEP construction projects.</li><li>Strong expertise in technical documentation review and quality control procedures.</li><li>Proven leadership and supervisory skills.</li><li>Excellent command of English (written and spoken).</li></ul>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We are seeking an experienced and customer-focused Fairmont Gold Manager to join our prestigious luxury hotel in Cairo, Egypt. In this pivotal leadership role, you will oversee all aspects of the Fairmont Gold experience, ensuring exceptional service delivery while maintaining the highest standards of hospitality. You will lead a dedicated team, manage guest relations, and drive operational excellence across all Fairmont Gold services and amenities. This position offers the opportunity to make a meaningful impact on guest satisfaction while fostering a collaborative and supportive work environment.</p> <p><strong>Responsibilities include:</strong></p> <ul> <li>Manage all aspects of Fairmont Gold operations in accordance with Fairmont hotel standards and service procedures</li> <li>Direct and implement a service and leadership philosophy that guides staff and ensures consistent excellence</li> <li>Anticipate guest needs, respond promptly to inquiries, and maintain positive guest relations at all times</li> <li>Monitor and maintain cleanliness, sanitation, and organization of all Fairmont Gold work areas</li> <li>Maintain comprehensive knowledge of hotel features, services, room types, rates, packages, promotions, and daily occupancy levels</li> <li>Track and forecast daily, weekly, and monthly Fairmont Gold occupancy levels and adjust departmental planning accordingly</li> <li>Review daily business levels, anticipate critical situations, and develop effective solutions to expedite operations</li> <li>Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts; adjust schedules to meet business demands</li> <li>Ensure staff attendance and document any late or absent employees</li> <li>Conduct pre-shift meetings with staff to review pertinent business information and daily priorities</li> <li>Inspect staff grooming and attire; address any deficiencies professionally and supportively</li> <li>Constantly monitor staff performance and provide constructive feedback to rectify any service deficiencies</li> <li>Monitor check-in and check-out processes; assist where necessary to alleviate pressure and process guests expediently</li> <li>Monitor communication logs and ensure guest requests are followed up within 15-20 minutes</li> <li>Screen, interview, and facilitate the hiring of Fairmont Gold team members</li> <li>Conduct comprehensive training programs for new hires and ongoing development for existing staff</li> <li>Provide performance feedback and handle disciplinary matters according to hotel standards</li> <li>Contact newly registered VIP guests within 15 minutes of check-in to establish satisfaction and resolve any concerns</li> <li>Ensure security of guest room access and maintain awareness of undesirable persons on premises</li> <li>Monitor and ensure all cashiering procedures comply with accounting policies, including bank reconciliation, shortages/overages, late charges, and payment processing</li> <li>Work with the Executive Chef to determine Fairmont Gold Lounge menu, food costs, ordering, and presentation</li> <li>Provide direction and guidance to Fairmont Gold Supervisors to maintain service and food quality standards</li> <li>Assist guests with reports of lost or stolen articles following hotel policy</li> <li>Adhere to hotel requirements for guest and colleague accidents, injuries, and emergency situations</li> <li>Coordinate with Housekeeping management to ensure accurate room status and readiness for check-in</li> <li>Review arrival reports, VIP pre-registration, and special requests for accuracy and completeness</li> <li>Review credit check reports and follow up on accounts beyond approved credit limits</li> <li>Coordinate delivery of in-room amenities to ensure timely service</li> <li>Review late checkout requests and communicate approvals to Housekeeping</li> <li>Monitor out-of-order rooms and coordinate with respective departments for resolution</li> <li>Complete nightly rate checks and maintain awareness of discrepant rooms</li> <li>Conduct monthly departmental meetings and attend designated organizational meetings</li> <li>Complete departmental filing and maintain detailed records of attendance and performance conversations</li> <li>Conduct performance reviews in a timely manner</li> <li>Foster a cooperative working climate that maximizes productivity and colleague morale</li> <li>Complete work orders for maintenance repairs and contact Engineering for urgent issues</li> <li>Document pertinent information in department logs and complete all closing duties</li> <li>Perform additional duties as assigned by management</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree, preferably in hospitality management or related field</li> <li>Minimum two years of leadership experience in concierge or front office operations in a luxury hotel environment</li> <li>Certification in an alcohol awareness program (TABC)</li> <li>Food handling certification</li> <li>Previous training and certification in liquor, wine, food service, and sanitation procedures</li> <li>Fluency in English, both verbal and written</li> <li>Proficiency in basic arithmetic and financial calculations</li> <li>Proven ability to balance guest service, colleague satisfaction, and profitability objectives</li> <li>Demonstrated ability to suggestively sell services and amenities</li> <li>Strong guest relations training background and experience</li> <li>Exceptional leadership and team management skills</li> <li>Advanced problem-solving and conflict resolution abilities</li> <li>Proficiency with hotel property management systems (PMS) and Microsoft Office applications</li> <li>Excellent communication and interpersonal skills</li> <li>Strong organizational and time management abilities</li> <li>Ability to work flexible shifts, including evenings, weekends, and holidays as required</li> <li>Demonstrated crisis management and decision-making capabilities under pressure</li> <li>Cultural awareness and sensitivity in a diverse, international environment</li> <li>Meticulous attention to detail in documentation and record-keeping</li> <li>Ability to train, mentor, and develop team members effectively</li> <li>Strong analytical skills with the ability to interpret data and trends</li> <li>Resilience and adaptability in a fast-paced hospitality environment</li> </ul></p><p></p>