وظائف مدير مكتب

<p>Overview of the company and the role</p><p>A leading company in business and organizational development in the Arab Republic of Egypt seeks a passionate and ambitious Strategic Human Resources Director to join the HR team. The successful candidate will focus on designing and implementing HR strategies that support the company’s goals and achieve sustainable growth by improving HR efficiency, fostering a culture of performance and innovation, and developing young leaders within the organization.</p><p>Key responsibilities and duties</p><ul><li>Develop and implement HR strategies aligned with business goals with a focus on competencies, professional development, and succession planning.</li><li>Design comprehensive HR policies and procedures including recruitment, evaluation, compensation, and performance management system.</li><li>Manage organizational transformation projects and develop flexible organizational structures that support growth and expansion.</li><li>Measure HR KPIs and provide periodic reports to senior management with key recommendations for improvement.</li><li>Lead leadership development initiatives and training and professional development programs for employees and management teams.</li><li>Manage labor compliance matters and industrial relations issues and address organizational challenges.</li><li>Coordinate streamlined recruitment efforts and international recruitment if any, ensuring a high-quality employee experience from application through joining and development phase.</li></ul><p>Qualifications and requirements</p><ul><li>Bachelor’s degree in Human Resources Management, Business Administration, Organizational Psychology or a related field.</li><li>0 to 1 year of practical experience in HR or training and development.</li><li>Strong understanding of HR management principles and applicable systems and policies in Egypt.</li><li>Familiarity with performance management tools, job evaluations, and digital training programs.</li><li>Knowledge of Egyptian labor laws and relevant compliance and labor regulations.</li></ul><p>Required skills</p><ul><li>Strong analytical skills and ability to use data to make strategic decisions.</li><li>High capacity for planning and organizing work with attention to detail and excellent timing.</li><li>Effective communication skills in Arabic and English, both spoken and written.</li><li>Ability to work within multidisciplinary teams and mentor and develop young talents.</li><li>Professional integrity and ability to handle sensitive information with high confidentiality.</li></ul><p>Benefits and perks</p><ul><li>Competitive salary in line with internal policies and candidate experience.</li><li>Benefits package including health insurance, allowances, and ongoing training and development opportunities.</li><li>Dynamic work environment and opportunities for professional growth and career advancement within the company.</li></ul>

<h2>Cairo Directorate of Agriculture Announcement for the Position of Director of Information Systems and Digital Transformation</h2><h2>Job Description</h2><h3>Job Purpose</h3><p>To provide a digital information system that aligns with digital technological development through databases, systems, and programs provided in a digital format to decision-makers, staff, and stakeholders, contributing to the efficient and effective performance of the Directorate's operations.</p><h3>Key Tasks and Responsibilities</h3><h4>General Tasks</h4><ul><li>Participates in developing the department's annual plan in alignment with the Directorate's strategy, and meets with all subordinates annually to set executive goals, operational programs, and performance rates to be achieved in the following year.</li><li>Monitors and evaluates the work of the department and its staff, ensuring completion according to agreed operational programs in terms of efficiency and effectiveness, while ensuring compliance with all systems, regulations, and policies approved by the Directorate.</li><li>Provides proposals regarding procedures, work systems, and the need for human, training, financial resources, and administrative supplies necessary to execute various tasks and activities within the department, ensuring optimal use of these resources.</li><li>Submits periodic reports related to the workflow in the department to higher levels based on issued directives or specific timeframes.</li></ul><h4>Specialized Tasks</h4><ul><li>Develops the general framework for the information systems and digital transformation plan for the Directorate in light of the state's digital transformation strategy, in coordination with the Ministry of Communications and Information Technology.</li><li>Supervises the preparation of plans, programs, projects, and initiatives related to the digital transformation of the Directorate in participation with all concerned organizational divisions within the unit, and presents them to the competent authority.</li><li>Establishes digital transformation measurement indicators to ensure the achievement of targets and the sustainability of digitization and automation processes for the Directorate's business and services.</li><li>Works to provide the necessary information infrastructure to accomplish the Directorate's tasks and activities within a technically and professionally homogeneous work environment.</li><li>Works to develop or provide the systems, applications, and databases necessary for all areas of the Directorate's work and activities, both internal and external.</li><li>Monitors the management, updating, and security of systems, applications, and databases necessary for all areas of the Directorate's work and activities, both internal and external.</li><li>Monitors the automation of the Directorate's activities and services, ensuring the provision of requirements for an advanced and integrated digital transformation system and providing necessary technical support.</li><li>Supervises the preparation of reports and statistical studies on all the Directorate's activities and services, providing them in a digital format.</li><li>Ensures that decision-makers in the Directorate, as well as its staff, are provided with the information and knowledge they need in any area of their work.</li><li>Monitors the design, management, and updating of the Directorate's website to serve as an effective communication mechanism with the public dealing with it.</li><li>Develops the training needs plan for information systems and digital transformation for Directorate staff, and coordinates with the General Administration of Human Resources to include it in the Directorate's training plan, following up on implementation, and evaluating training impact.</li><li>Monitors compliance with digital governance and information security mechanisms to achieve optimal benefit from the Directorate's digital system assets.</li><li>Performs other duties assigned related to the nature of the job.</li></ul><h2>Experience and Competencies</h2><ul><li>Sufficient knowledge of a foreign language.</li><li>Proficiency in computer use and various applications relevant to the job field.</li><li>Full familiarity with all regulations, laws, and procedures within the Directorate.</li><li>Ability to lead and direct.</li><li>Ability to develop plans and programs and monitor their implementation.</li><li>Crisis management, decision-making, and problem-solving skills.</li><li>Ability to motivate staff towards innovation and creativity.</li><li>Communication, presentation, and time management skills.</li></ul><h2>Years of Experience</h2><p>Must have spent at least one year in the immediately preceding lower-level position (B) within the state administrative apparatus, or have a total of at least sixteen years of experience matching the nature of the job from outside the state administrative apparatus.</p>

Office Manager / Executive Secretary<br><br>Al Morshedy Marts is looking for a highly organized and professional Office Manager / Executive Secretary to provide executive and administrative support to our Chairman & Board Members.<br><br>Main Job Description:<br><br>- Manage executive calendars, meetings, appointments, and correspondence.<br>- Coordinate Board and management meetings, agendas, minutes, and follow-up actions.<br>- Prepare reports, presentations, letters, and confidential documents.<br>- Manage executive office operations and administrative requirements.<br>- Coordinate business travel, hotels, transportation, and itineraries.<br>- Liaise with internal departments, external partners, government entities, and VIP visitors.<br>- Maintain confidential records and ensure professional communication and follow-up.<br><br>Main Requirements:<br><br>- Bachelor’s degree in Business Administration or related field.<br>- 4+ years of experience as an Executive Secretary, Personal Assistant, or Office Manager.<br>- Previous experience supporting C-Level executives, Chairman, or Board Members is highly preferred.<br>- Excellent English and Arabic communication skills.<br>- Excellent MS Office skills, especially Word, Excel, Power Point & Outlook.<br>- Strong organizational, communication, and time-management skills.<br>- High level of confidentiality, professionalism, business etiquette, and attention to detail. <br><br><br>Location: 6th of October, Giza

We’re Hiring: Executive CEO Assistant & Office Manager! Elixir Pharma is looking for a highly organized, proactive, and professional Executive CEO Assistant & Office Manager to support executive leadership and ensure smooth day-to-day office operations.<br>Work Location: Sheraton, Cairo<br>The key responsibilities of the job would be:<br>Executive Support (CEO Office).- Manage CEO’s calendar, meetings, and travel arrangements.- Prepare reports, presentations, and meeting materials.- Handle confidential communication and correspondence.- Coordinate with internal and external stakeholders on behalf of the CEO.- Follow up on key action items and business priorities.<br>Office Management- Oversee daily office operations and administrative activities.- Manage office supplies, vendors, and service providers.- Ensure smooth coordination between departments.- Organize meetings, events, and internal communications.- Maintain a professional and efficient working environment.<br>What we are looking for in the ideal candidate:- Bachelor’s degree in business administration or related field.- 6–8 years of experience in Executive Assistant / Office Manager roles.- Experience in pharmaceutical or corporate environment is preferred.- Strong organizational and multitasking abilities.- High level of confidentiality and professionalism.- Excellent communication skills in English & Arabic.- Proactive and problem-solving mindset.- Ability to manage multiple priorities and strong attention to detail.- Strong interpersonal and coordination skills.<br>Ready to join and make an impact:Interested candidates are kindly requested to send their updated CV.<br>Send your CV to:hr@elixirpharma-eg.com<br>Subject line: Executive CEO Assistant & Office Manager.

EGIC is looking for an experienced and highly organized Office Manager to provide comprehensive executive, administrative, and organizational support to our CEO.<br>???? Location: Manial???? Experience: 5–7 years???? Education: Bachelor’s degree in Business Administration, Management, or a related field????️ English: Excellent<br>Key Responsibilities:<br>• Manage and prioritize the CEO’s calendar, appointments, commitments, and daily schedule.• Coordinate domestic and international travel arrangements and executive engagements.• Handle incoming calls, emails, correspondence, and stakeholder communications with professionalism and confidentiality.• Coordinate executive and board meetings, including agendas, documents, minutes, action items, and follow-ups.• Follow up on projects, assignments, deadlines, and decisions delegated by the CEO.• Conduct research and prepare reports, summaries, presentations, and executive briefs.• Maintain confidential electronic and hard-copy records and ensure effective document management.• Oversee the CEO’s office operations, administrative staff, office supplies, and service providers.• Follow up on charitable and CSR cases while maintaining strict confidentiality.<br>Requirements:<br>• 5–7 years of experience as an Executive Assistant, Personal Assistant, or Office Manager, preferably supporting C-level executives.• Excellent organizational and time-management skills with the ability to prioritize under pressure.• Strong written and verbal communication skills.• High level of discretion, integrity, and confidentiality.• Advanced proficiency in MS Office, including Word, Excel, Power Point, Outlook, and Microsoft Teams.• Strong analytical, research, problem-solving, and negotiation skills.• Proactive, detail-oriented, and capable of managing multiple priorities simultaneously.• Excellent command of English.

Connectalents is seeking a Technical Office Manager for a leading real estate developer delivering innovative residential, commercial, and mixed-use projects that are shaping the future of urban communities.<br>Job Scope The Technical Office Manager will lead the technical office function, oversee design coordination, and ensure the successful delivery of commercial, residential, and mixed-use projects from design through execution.<br>Job Role Lead and manage the Technical Office team, ensuring the timely delivery of shop drawings and technical documentation. Review shop drawings, BOQs, contracts, invoices, and quantity surveying files for accuracy and compliance. Prepare and manage tender packages while following the tendering process through completion. Coordinate with consultants, contractors, and internal departments to resolve technical issues and maintain project progress. Monitor technical office schedules and ensure deliverables are completed on time. Ensure designs comply with project specifications, quality standards, and applicable regulations. Prepare technical reports, presentations, and maintain organized documentation and drawing records.<br>What We're Looking For:Bachelor's degree in Civil Engineering or Architecture.10+ years of Technical Office experience, including at least 6 years on major real estate development projects. Proven experience with commercial, residential, or mixed-use developments. Strong knowledge of shop drawings, quantity surveying, tendering, contracts, and technical documentation. Proficiency in Auto CAD, Revit, and MS Office (Primavera is a plus). Strong leadership, coordination, and problem-solving skills. Fluent in Arabic and English (drawings reading and communication)<br>How to Apply Kindly send your updated CV to logein.e@connectalents.com with "Technical Office Manager" as the subject line

We are seeking a highly organized and proactive Office Manager to oversee daily administrative operations and ensure the smooth running of our real estate office in Al Dokki. The ideal candidate will have a background in real estate, strong leadership skills, and the ability to manage office procedures efficiently.<br>Responsibilities Oversee and manage all administrative tasks to ensure smooth office operations. Act as the main point of contact between management, employees, and external stakeholders. Coordinate and support the daily activities of sales, leasing, and property management teams. Maintained office supplies, and equipment, and ensured a well-organized workspace. Handle correspondence, reports, and documentation, including contracts and property-related paperwork. Monitor and manage office expenses and budget. Supervise and support administrative staff, assigning tasks as needed. Ensure compliance with company policies and real estate regulations. Organize meetings, schedules, and travel arrangements for management. Assist in HR-related functions, including onboarding and record-keeping. Address client inquiries and provide exceptional customer service.<br>Qualifications<br>Bachelor's degree in Business Administration, Management, or a related field. Proven experience as an Office Manager, preferably in the real estate industry. Strong understanding of real estate operations, documentation, and industry regulations. Excellent organizational and multitasking abilities. Proficiency in Microsoft Office (Word, Excel, Outlook) and office management software. Strong leadership and communication skills. Ability to handle confidential information with professionalism. Fluent in English and Arabic (written and spoken).

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart. Join us and become a Heartist®.</p> <h4>Job description</h4> <p>Assist the Front Office Manager in organisation, implementation and planning matters in order to ensure that the department works flawlessly.</p> <p>In line with the hotel’s policies and procedures, manage and audit the department, set targets, communicate these targets and ensure that employees adopt them.</p> <p>Enhance the image of Rixos Hotels and its standards and direct employees in this regard.</p> <p>Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</p> <p>Follow up the notes written in the log book.</p> <p>Assist the Front Office Manager in ensuring coordination with other departments.</p> <p>Ensure that guest services and check-in and check-out procedures are carried out in accordance with Rixos Hotel’s standards and hospitality image, and instruct employees accordingly.</p> <p>In cases where the Front Office Manager is not present at the facility, ensure that external correspondence is carried out flawlessly and without delay.</p> <p>Ensure that all guest and statistical records are kept in full and submitted to the Front Office Manager on time.</p> <p>Assist the Front Office Manager in the actions to be taken in line with the suggestions, complaints and criticism in the “Through Our Guests’ Eyes” report.</p> <p>Control the daily reports.</p> <p>Monitor the proper use of the cash advance and master keys and inform the Front Office Manager.</p> <p>Attend to the integration of new employees in the team.</p> <p>Prepare and monitor the weekly schedules for employees.</p> <p>Follow up the VIP reservations and closely follow up any special requests.</p> <p>Check the order and accuracy of the folio to be entered into the city ledger.</p> <p>In the absence of the Front Office Manager, check that the Front Office applications comply with administrative rules and legislation. Ensure that official documents comply with applicable rules.</p> <p>Pay attention to the appearance and hygiene of subordinates.</p> <p>Organise activities and events aimed at working techniques and building team spirit and motivation as well as deliver professional trainings.</p> <p>Define general distribution of tasks in the Front Office Department.</p> <p>Attend the internal communication meetings of the Front Office Department. In the absence of the Front Office Manager, organise and hold internal communication meetings.</p> <p>Monitor the performance of Front Office employees and make assessments at the end of the season and submit comments to the Front Office Manager.</p> <p>Be open to problems and suggestions from employees and assist the Front Office Manager in handling these and finding solutions.</p> <p>Share notes about the training needs of employees with the Front Office Manager and assist in the planning and delivery of trainings.</p> <p>Deliver the best services and encourage colleagues in this respect, in awareness of the role that the services offered to guests play in the sales and marketing of the facility.</p> <p>Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.</p> <p>Has knowledge of the region to assist in fully performing his/her job, knows the agencies and individuals that the hotel works with, deals closely with tour guides and continuously liaises with them.</p> <p>Work on the training of employees and, when necessary, take part in the training as a participant or trainer.</p> <p>Take part in the emergency response teams.</p> <p>Predict that all activities and purchased equipment and belongings may create disease for the environment, join all activities organised to protect biological diversity and share the responsibilities. Share individual responsibilities in order to increase environmental knowledge and carry on necessary trainings. Provide minimum consumption of currently used items and equipment (paper, printed materials etc.).</p> <p>Implement necessary warnings and departmental trainings in order to save energy inside the facility. Continue implementing decisions taken for saving energy. Predict effects of environment and efficiency of energy on purchased equipment.</p> <p>Implement responsibilities in order to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment and lead staff.</p> <p>Provide safe carrying, storing and use of chemicals in accordance with laws, controlling and reducing chemical pollution.</p> <p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p> <p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <p>Carry out all responsibilities related to protection from pandemic disease and action response implemented at the facilities.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> 4-year bachelor's degree</p> <p><strong>Experience:</strong> At least 5 years of related work experience following theoretical education.</p> <p><strong>Foreign language:</strong> Sufficient level of English to communicate effectively with guests and employees.</p> <p><strong>Courses and training:</strong> Prior attendance in seminars and trainings in the related field.</p> <p><strong>Computer literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p> <p><strong>Skills:</strong> Knows, applies and ensures application of all services and product ranges in the related field. Has knowledge of other departments and processes that it affects. Expected to have expertise, acquired through technical training, and long-term work experience concerning the methods, advanced techniques, special equipment and work processes in the related field. Has excellent command of guest profiles. Trains his/her team on these and instructs them on how to address guests.</p></p><p></p>

Engineering Office Manager Job Details Job Title: Engineering Office Manager Seniority Level: Director Employment Type: Full-time Workplace Type: On-site Job Location: Cairo, Egypt Company Industry: Construction / Engineering Services / Civil Engineering Job Description We are seeking an experienced Engineering Office Manager to lead and manage the overall operations of the Egypt Engineering Office and provide direct leadership and oversight to all Engineering Department Heads. The Engineering Office Manager will be responsible for ensuring that all engineering departments operate as one integrated organization, with clear priorities, effective resource allocation, consistent technical standards, and timely delivery of engineering and design requirements. The successful candidate must have a strong engineering background with proven experience in both Structural/Civil Engineering and Architectural Engineering, in addition to significant experience managing an engineering office and multidisciplinary engineering organization. This is a senior leadership position requiring a combination of engineering expertise, engineering office management, operational leadership, technical coordination, people management, strategic planning, and performance management. The Engineering Office Manager will work closely with senior management and the relevant functions in Saudi Arabia to ensure that the Egypt Engineering Office delivers its responsibilities effectively and in alignment with the company's requirements. Key Responsibilities Engineering Office Leadership Provide overall leadership and management of the Egypt Engineering Office. Directly manage and oversee all Engineering Department Heads. Establish clear organizational priorities, responsibilities, reporting lines, and performance expectations. Ensure effective coordination and collaboration between all engineering departments. Monitor the overall workload, capacity, resources, and performance of the Engineering Office. Establish and monitor office-level KPIs and performance objectives. Ensure that departmental priorities are aligned with the company's overall engineering requirements. Lead regular management meetings with all Department Heads to review progress, priorities, risks, and resource requirements. Department Head Management Provide leadership, direction, and support to all Engineering Department Heads. Hold Department Heads accountable for their respective departmental performance and deliverables. Review departmental objectives, manpower requirements, workload, and performance. Resolve cross-functional issues between departments. Ensure effective escalation and resolution of technical and operational issues. Evaluate the performance and development needs of Department Heads. Build a strong leadership culture across the Engineering Office. Engineering & Technical Leadership Utilize strong Structural/Civil and Architectural Engineering expertise to provide senior technical direction when required. Review major engineering and design issues and support appropriate technical decisions. Ensure effective coordination between Architecture, Construction, Structural, MEP, Quantity Surveying, Quality, Technical Coordination, and BIM functions. Ensure engineering deliverables are coordinated and aligned with project requirements. Promote engineering quality, constructability, cost effectiveness, and technical excellence. Support resolution of complex multidisciplinary engineering issues. Office Operations & Resource Management Manage the overall operational requirements of the Engineering Office. Develop manpower plans based on workload and business requirements. Identify resource gaps and coordinate recruitment requirements with HR. Ensure optimal allocation of engineering resources across departments and projects. Monitor productivity and utilization of engineering resources. Establish efficient workflows and processes across the office. Drive continuous improvement in engineering office operations. Project & Delivery Management Monitor the overall delivery of engineering and design outputs across departments. Ensure projects and engineering deliverables are completed according to agreed schedules, quality requirements, and priorities. Monitor risks, delays, resource constraints, and technical challenges. Ensure timely escalation of critical issues to senior management. Coordinate with project and construction functions to ensure engineering requirements support project execution. Support the resolution of major project-level engineering issues. Quality, Governance & Performance Ensure consistent application of engineering standards, policies, procedures, and quality requirements. Work closely with the Quality, Technical Coordination & BIM function to maintain technical governance. Monitor engineering performance and identify areas requiring corrective action. Review office-level quality and performance reports. Promote standardization and best practices across engineering departments. Ensure lessons learned are captured and implemented. Strategic & Management Responsibilities Support senior management in developing the long-term strategy and capabilities of the Egypt Engineering Office. Provide management with regular reports on performance, resources, workload, risks, staffing, and key engineering issues. Coordinate with relevant senior management functions in Saudi Arabia. Support organizational development and succession planning. Participate in the recruitment and selection of Department Heads and other senior engineering positions. Develop a high-performing, accountable, and collaborative engineering organization. Required Qualifications & Experience Bachelor's degree in Civil Engineering, Structural Engineering, Architectural Engineering, or a related engineering discipline. Minimum 15 years of professional engineering experience. Proven and substantial experience in managing an engineering office or multidisciplinary engineering organization. Proven professional experience in both Structural/Civil Engineering and Architectural Engineering. Demonstrated experience managing multiple Engineering Department Heads or equivalent senior engineering leaders. Strong experience in engineering office administration, operations, resource planning, and performance management. Proven experience leading multidisciplinary engineering teams. Strong understanding of the full engineering lifecycle, including Architecture, Structural, Construction, MEP, Quantity Surveying, BIM, Quality, and Technical Coordination. Strong leadership, decision-making, communication, and stakeholder-management capabilities. Strong ability to manage competing priorities and coordinate multiple engineering functions. Preferred Experience Previous experience as Engineering Office Manager, Engineering Director, Technical Director, Head of Engineering, Engineering Manager, or Director of Engineering. Experience establishing, managing, or restructuring an engineering office. Experience managing a large multidisciplinary engineering organization. Experience in construction, real estate development, retail, commercial, mixed-use, or large-scale projects. Experience working with regional or international organizations. Experience managing engineering functions across multiple projects simultaneously. Candidate Profile The ideal candidate is not simply a senior engineer. He must be an experienced Engineering Office Leader capable of managing the entire engineering organization through its Department Heads. The candidate must demonstrate three distinct areas of experience:1. Engineering Expertise: Proven professional experience in both Structural/Civil Engineering and Architectural Engineering.2. Engineering Office Management: A demonstrated track record of managing an engineering office, including people, resources, workload, processes, performance, and operations.3. Leadership: Proven ability to lead and hold multiple Engineering Department Heads accountable for their technical and operational performance. Minimum Experience: 15 years Engineering Background: Civil/Structural + Architectural — Mandatory Engineering Office Management: Mandatory Department Head Management: Mandatory Multidisciplinary Engineering: Mandatory Education: Bachelor's Degree from a recognized Egyptian public/government university Location: Cairo, Egypt Employment Type: Full-time Workplace: On-site

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><ol><li><ol><li>Assist the Front Office Manager in organisation, implementation and planning matters in order to ensure that the department works flawlessly.</li><li>In line with the hotel’s policies and procedures, manage and audit the department, set targets, communicate these targets and ensure that employees adopt them.</li><li>Enhance the image of Rixos Hotels and its standards and direct employees in this regard.</li><li>Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</li><li>Follow-up the notes written in the Log Book.</li><li>Assist the Front Office Manager in ensuring coordination with other departments.</li><li>Ensure that guest services and c/in and c/out procedures are carried out in accordance with Rixos Hotel’s standards and hospitality image, and instruct employees accordingly.</li><li>In cases where the Front Manager is not present at the facility, ensure that external correspondence is carried out flawlessly and without delay.</li><li>Ensure that all guest and statistical records are kept in full and submitted to the Front Office Manager on time.</li><li>Assist the Front Office Manager in the actions to be taken in line with the suggestions, complaints and criticism in the “Through Our Guests’ Eyes” report.</li><li>Control the daily reports.</li><li>Monitor the proper use of the cash advance and Master Keys and inform the Front Office Manager.</li><li>Attend to the integration of new employees in the team.</li><li>Prepare and monitor the weekly schedules for employees.</li><li>Follow-up the VIP reservations and closely follow-up any special requests.</li><li>Check the order and accuracy of the folio to be entered into the city ledger.</li><li>In the absence of the Front Office Manager, check that the Front Office applications comply with administrative rules and legislation. Ensure that official documents comply with applicable rules.</li><li>Pay attention to the appearance and hygiene of subordinates.</li><li>Organise activities and events aimed at working techniques and building team spirit and motivation as well as deliver professional trainings.</li><li>Define general distribution of tasks in the Front Office Department.</li><li>Attend the internal communication meetings of the Front Office Department. In the absence of the Front Office Manager, organise and hold internal communication meetings.</li><li>Monitor the performance of Front Office employees and make assessments at the end of the season and submit comments to the Front Office Manager.</li><li>Be open to problems and suggestions from employees and assist the Front Office Manager in handling these and finding solutions.</li></ol></li></ol><ol><li><ol><li>Share notes about the training needs of employees with the Front Office Manager and assist in the planning and delivery of trainings.</li><li>Deliver the best services and encourage colleagues in this respect, in awareness of the role that the services offered to guests play in the sales and marketing of the facility.</li><li>Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.</li><li>Has knowledge of the region to assist in fully performing his/her job, knows the agencies and individuals that the hotel works with, deals closely with tour guides and continuously liaises with them.</li><li>Work on the training of employees and, when necessary, take part in the training as a participant or trainer.</li><li>Take part in the Emergency Response Teams.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ol></li></ol><p>Carry out all responsibilities related to Protection from pandemic disease &amp; action response implemented at the facilities</p><br><br>Qualifications<br><br><ul><li><strong>Education:</strong> 4-year bachelor's degree</li><li><strong>Experience:</strong> At least 5 years of related work experience following theoretical education.</li><li><strong>Foreign Language:</strong> Sufficient level of English to communicate effectively with guests and employees.</li><li><strong>Courses and Training:</strong> Prior attendance in seminars and trainings in the related.</li><li><strong>Computer Literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li></ul><p><strong>Skills:</strong> Knows, applies and ensures application of all services and product ranges in the related field. Has knowledge of other departments and processes that it affects. Expected to have expertise, acquired through technical training, and long-term work experience concerning the methods, advanced techniques, special equipment and work processes in the related field. Has excellent command of guest profiles. Trains his/her team on these and instructs them on how to address guests</p><br><br>Additional Information<br><br><p>2.23 Implement his responsibilities in order to eliminate and collect waste in a proper way,<br>reduce environmental pollution and harmful effects to the environment and lead to<br>staffs.<br>2.24 Provide carrying chemicals safely, carrying, storing and using in accordance with<br>laws, controlling reducing chemical dirtiness.<br>2.25 Carry out all responsibilities related to the quality management and food safety<br>management systems implemented at the facility.<br>2.26 Carry out all other duties assigned by managers and hotel management not specified<br>in the job description.</p><br> </div>