وظائف مدير الخدمات اللوجستية في مصر

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>What you will do:</h4> <ul> <li>Develop and maintain detailed project plans, schedules, and budgets for all assigned works. Coordinate interdependencies between multiple concurrent projects and the center's daily operations.</li> <li>Responsible for establishing SLAs and KPIs of the outsourced contractors and track performance levels of the contractor providing soft services against set KPIs and SLAs by routinely assessing performance against checklist, identifying defaults or shortcomings in service levels, and based on same prepare necessary report for management.</li> <li>Directly manage relationships with tenant contractors and appointed vendors for fit-out, expansion, and renovation projects. Ensure all contractor activities comply with mall standards, regulations, and approved methodologies.</li> <li>Ensure all projects have complete and approved documentation prior to commencement, including drawings, method statements, risk assessments, permits (NOCs), and insurance certificates. Maintain meticulous project files.</li> <li>Conduct regular site inspections to monitor progress, quality of workmanship, and adherence to approved specifications. Proactively identify and resolve on-site issues.</li> <li>Plan and execute all project works with a core focus on minimizing disruption to trading, customer experience, and center operations. Manage hoarding, signage, noise, and logistics effectively.</li> <li>Be the on-site champion for HSE standards. Ensure all work is carried out in strict compliance with center and local authority safety regulations. Conduct safety briefings and audits.</li> <li>Track project expenditures against budgets, review contractor payment applications, and report on financial status. Provide regular, clear progress updates to the Senior Operations Manager.</li> <li>Manage the project snagging and defect rectification process. Ensure successful operational handover of completed projects, including the submission of as-built drawings and operation & maintenance manuals.</li> </ul> <h4>Required skills to be successful:</h4> <ul> <li>3-5 years’ relevant experience in a shopping centre/mall/real estate especially with some background in civil defense service would be highly advantageous.</li> </ul> <h4>What equips you for the role:</h4> <ul> <li>University graduate in engineering, bilingual (English and Arabic speaking skills desirable).</li> <li>Architect or civil background is a must.</li> <li>Experience in facility management, maintenance planning, and safety protocols.</li> <li>Strong organizational, budgeting, and project management skills.</li> <li>MBA in management or related field is preferred. MBA – PMP – FMP.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br><strong>Position:</strong> Digital Account Manager<br><strong>Experience Level:</strong> 5+ Years<br><strong>Department:</strong> Client Services / Marketing<br><strong>Reports to:</strong> Marketing Director<br><strong>Location:</strong> Hybrid</p><br><p><strong>Overview</strong></p><br><p>We are looking for an experienced and client-focused <strong>Digital Account Manager</strong> to join our team. The ideal candidate will have a strong background in digital marketing agencies and extensive experience managing B2B clients. This role is responsible for building long-term client relationships, developing strategic digital marketing plans, overseeing project execution, and ensuring the successful delivery of digital marketing services.</p><br><p>The Digital Account Manager will serve as the primary point of contact for clients, working closely with internal teams to deliver high-quality digital marketing solutions that achieve business objectives and maximize client satisfaction.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>Serve as the primary point of contact for assigned clients, building strong relationships and ensuring exceptional client satisfaction.</p><br></li><li><p>Understand clients' business objectives, challenges, and target audiences to develop tailored digital marketing strategies.</p><br></li><li><p>Manage client accounts from onboarding through project delivery, ensuring campaigns are executed on time, within scope, and aligned with business goals.</p><br></li><li><p>Coordinate with internal teams including SEO, PPC, Social Media, Content, Creative, Development, and Performance Marketing to ensure seamless campaign execution.</p><br></li><li><p>Lead regular client meetings to discuss project progress, campaign performance, strategic recommendations, and upcoming initiatives.</p><br></li><li><p>Monitor campaign performance against KPIs, analyze results, and provide actionable insights to improve performance and maximize ROI.</p><br></li><li><p>Prepare and present detailed performance reports, highlighting key achievements, opportunities, and next steps.</p><br></li><li><p>Manage project timelines, priorities, budgets, and client expectations while ensuring high-quality service delivery.</p><br></li><li><p>Identify opportunities to grow client accounts through upselling, cross-selling, and introducing new digital marketing solutions.</p><br></li><li><p>Resolve client concerns proactively and collaborate with internal teams to ensure timely issue resolution.</p><br></li><li><p>Stay up to date with digital marketing trends, industry best practices, and emerging technologies to provide strategic recommendations.</p><br></li><li><p>Support business development activities by participating in client pitches, proposals, and strategic presentations when required.</p><br></li></ul><p><strong>Qualifications</strong></p><br><ul><li><p>Bachelor's degree in Marketing, Business Administration, Communications, or a related field.</p><br></li><li><p>5+ years of experience in Digital Account Management, Client Services, or Digital Marketing within a digital marketing agency.</p><br></li><li><p>Proven experience managing B2B client accounts and delivering successful digital marketing projects.</p><br></li><li><p>Strong understanding of digital marketing channels, including SEO, PPC, Social Media, Content Marketing, Email Marketing, and Marketing Automation.</p><br></li><li><p>Excellent client relationship management, communication, negotiation, and presentation skills.</p><br></li><li><p>Strong project management and organizational skills with the ability to manage multiple accounts simultaneously.</p><br></li><li><p>Analytical mindset with experience interpreting campaign performance data and providing strategic recommendations.</p><br></li><li><p>Experience using project management tools, CRMs, and digital marketing platforms such as Google Analytics, HubSpot, SEMrush, ClickUp, Asana, Monday.com, or similar.</p><br></li><li><p>Ability to collaborate effectively with cross-functional teams in a fast-paced agency environment.</p><br></li></ul><p><strong>Preferred Qualifications</strong></p><br><ul><li><p>Previous experience as a Digital Account Manager or Senior Account Executive within a digital marketing agency.</p><br></li><li><p>Experience managing enterprise or multinational B2B clients.</p><br></li><li><p>Certifications in Google Analytics, Google Ads, HubSpot, Meta Blueprint, or other relevant digital marketing certifications.</p><br></li><li><p>Knowledge of CRM platforms, marketing automation tools, and client success best practices.</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.</b></p><br><p><b>We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.</b></p><br><p><b>If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.</b></p><br><p><b><span><span><span>For more information about our privacy policy and how to manage cookies, visit our </span></span></span></b><b>Privacy Policy</b><b><span><span><span>.</span></span></span></b></p><br><p><b><span>Job Title:</span></b><span>&nbsp;Customer Success Manager (CSM)</span></p><br><br><p><b><span>Location:</span></b> <span>Cairo, Egypt</span></p><br><br><p><b><span>Employment Type:</span></b> <span>Full-time / Hybrid&nbsp;/ </span><span>Travel to customer sites and AVEVA offices is expected (~25% annually)</span></p><br><br><p><b><span>The job</span></b></p><br><p><span>The </span><b><span>Customer Success Manager (CSM)</span></b><span> is the main customer contact responsible for helping customers achieve faster value, stronger adoption, and better business outcomes from their AVEVA solutions. The role manages a portfolio of accounts through success planning, regular engagement, and trusted stakeholder relationships, while working cross-functionally with internal teams and partners to maximize customer value and support growth. The CSM also serves as the </span><b><span>voice of the customer</span></b><span> internally, helping drive continuous improvement across products and services.</span> </p><br><br><p><b><span>Key responsibilities</span></b></p><br><br><p>As part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer’s success and their perceived value of the AVEVA software set</p><br><p>The Customer Success Manager will focus on these key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers</p><br><p><u>Onboarding</u> - establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness</p><br><p><u>Deployment</u> - work with the Delivery Services Team or AVEVA partners to define architecture, identify and prioritize the PI rollout, recommend AVEVA Services or Support, define the Enterprise Roadmap, define and manage the ‘Services’ budget, and request, quote, coordinate AVEVA Services and Resources</p><br><p><u>Adoption</u> - understand customer’s business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud, synergy Sales plays, etc.)</p><br><p><u>Expansion</u> - identify new business opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer’s business and frequent contacts</p><br><br><p><b><span>Essential requirements</span></b></p><br><br><ul><li><p><b>4+ years</b>’ experience in similar roles</p><br></li><li><p>Strong Verbal and written Communication skills</p><br></li><li><p>Strong presentation skills on AVEVA core technologies, business initiatives and services <b>OR</b> similar products (Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECT)</p><br></li><li><p>Ability to work well with cross-function and geographically distributed teams</p><br></li><li><p>Strong multi-tasking ability with a keen sense of prioritization</p><br></li><li><p>Strong relationship management and organizational skills</p><br></li><li><p>Experience with project and program management methodology and techniques</p><br></li><li><p>‘Out-of-the-box’ thinking that will enable delivery of solutions and services tailored for individual customer profiles and situations</p><br></li><li><p>Ability to think strategically, as well as tactically</p><br></li><li><p>Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday</p><br></li><li><p>Language Requirements: Arabic and English</p><br></li></ul><br><p><b><span>Desired skills</span></b></p><br><br><ul><li><p><b>4+ years</b> of relevant experience in the manufacturing and/or services industry</p><br></li><li><p><b>2+ years</b> of experience with AVEVA software products, with working knowledge of one or more of the following, or similar solutions: Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECT</p><br></li><li><p>Experience with AVEVA Engineering products would be considered an added advantage</p><br></li><li><p>Industry knowledge in one or more of the following sectors: Oil &amp; Gas, Mining, or Power</p><br></li><li><p>French language proficiency would be considered a strong asset</p><br></li></ul><p><b><span>Commercial at AVEVA</span></b></p><br><br><p><span><span>Our Commercial team, </span><span>comprised</span><span> of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.</span></span></p><br><br><p><span><span>If </span><span>you're</span><span> passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, </span><span>you'll</span><span> find success and </span><span>fulfilment</span><span> in our Commercial team.</span></span></p><br><br><p><span><span>Find out more:</span></span><u><span>https://www.aveva.com/en/about/careers/</span></u></p><br><br><p><b><span>AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment.&nbsp; Background checks will be conducted in accordance with local laws and may, subject to those laws, &nbsp;include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.&nbsp; Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.</span></b></p><br><p><br><b>AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.<br>&nbsp;<br>Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.</b></p><br> </div>

Company Description Industrial engineering for petroleum services is a professional services company operating in the petroleum and energy sector, with a focus on technical excellence and reliable service delivery. The organization supports clients through engineering, laboratory, and field-based solutions that help maintain quality, safety, and efficiency in petroleum operations. Team members work in a collaborative environment where laboratory data and analysis directly support decision-making in production and processing. The company values accuracy, adherence to industry standards, and continuous improvement in its methods and technologies. Role Description The Laboratory Manager is a full-time, on-site role based in Cairo, Egypt, responsible for overseeing daily laboratory operations in support of petroleum engineering and related services. The role includes planning and supervising testing workflows, assigning tasks to laboratory staff, and ensuring that all procedures follow established quality and safety standards. The Laboratory Manager monitors the performance and calibration of laboratory equipment, reviews test results, and validates data before reporting to internal stakeholders and clients. Responsibilities also include developing and updating standard operating procedures, coordinating with project and engineering teams to meet testing requirements, and maintaining accurate documentation and records for audits and regulatory compliance. The role involves contributing to research and development initiatives, optimizing laboratory processes, training team members, and promoting a culture of continuous improvement and safe work practices. Qualifications Candidates should possess strong quality control and assurance skills, including experience implementing and maintaining laboratory quality systems and adherence to industry standards. Candidates should possess expertise in laboratory equipment and general laboratory skills, including operation, calibration, maintenance, and troubleshooting of instruments used in petroleum-related testing. Candidates should possess advanced analytical skills, including data interpretation, problem-solving, and the ability to validate and present accurate laboratory results. Candidates should possess experience in research and development (R&D), including method development, process optimization, and supporting technical innovation in laboratory practices. Relevant qualifications include a bachelor’s degree or higher in chemistry, chemical engineering, petroleum engineering, or a related scientific field. Demonstrated experience managing a laboratory team, organizing workflows, and ensuring compliance with health, safety, and environmental regulations is highly beneficial. Strong communication and documentation skills, proficiency with laboratory information management systems (LIMS), and familiarity with industry standards and regulatory requirements in the petroleum sector are preferred.

Company Description تامين بالاسكندريه is an insurance provider serving individuals and businesses in Alexandria and the surrounding region. The company focuses on delivering reliable insurance solutions that help clients protect their assets and manage risk. It emphasizes transparent communication, responsive service, and long-term customer relationships. Team members work in a collaborative environment that supports professional growth and performance excellence. The organization values integrity, accountability, and a strong commitment to client satisfaction.<br>Role Description The Insurance Sales Manager is a full-time, on-site role based in Alexandria, Egypt, responsible for leading and expanding the insurance sales team. This role involves managing daily sales operations, setting and monitoring targets, coaching and developing team members, and ensuring consistent achievement of business objectives. The Insurance Sales Manager will build and maintain relationships with clients, oversee the preparation of proposals and policy recommendations, and ensure high-quality customer service throughout the sales process. The role includes analyzing market trends, coordinating with finance and underwriting teams, preparing performance reports, and implementing strategies to increase revenue and portfolio quality. The manager will also support training initiatives, uphold regulatory and company compliance standards, and represent the company in meetings and client visits.<br>Qualifications<br> Demonstrated expertise in Insurance Sales and comprehensive understanding of Insurance products and services. Strong Customer Service skills with the ability to build trust, handle inquiries, and resolve issues effectively. Solid grasp of Finance principles relevant to insurance pricing, profitability, and portfolio management. Proven Team Management capabilities, including coaching, performance monitoring, and motivating sales staff. Excellent communication, negotiation, and presentation skills. Ability to work on-site in Alexandria, Egypt, and engage in regular client and team interactions. Experience in insurance or financial services sales management is highly beneficial. Bachelor’s degree in Business, Finance, Marketing, or a related field is preferred. Proficiency in basic office software and CRM or sales management tools.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Purpose The Operations &amp; Offices Manager is responsible for ensuring that BlackStone eIT's people, assets, compliance, and facilities operate reliably and consistently across all company locations.<br> With offices spanning the UAE, Saudi Arabia, Jordan, Egypt, and Morocco, and a large consultant workforce distributed across multiple countries, the role demands strong operational discipline, cross-border coordination capability, and the ability to lead a geographically dispersed team of varying skill levels.<br> Reporting directly to the Chief Process Officer, the successful candidate will be expected to run the Operations function with a high degree of autonomy — resolving day-to-day challenges independently, managing upward in a structured and concise manner, and maintaining consistently high standards of service to the business and its employees.<br> Key Responsibilities People Operations — Onboarding &amp; Offboarding • Own the end-to-end onboarding process for new joiners across all company geographies, ensuring Day 1 readiness in coordination with HR, IT, and Finance.<br> • Manage the procurement, preparation, and handover of equipment to new joiners, maintaining accurate asset records throughout.<br> • Oversee the full offboarding process, including equipment recovery, insurance cancellations, and all required documentation before a leaver is formally closed.<br> • Manage employee medical insurance enrolment on joining and cancellation on exit, liaising directly with insurance providers and country coordinators.<br> Visa, Immigration &amp; Compliance • Manage employee visa issuance, renewals, and cancellations across UAE, KSA, Jordan, and Egypt, coordinating with PROs and government authorities.<br> • Maintain a proactive tracking system for all visa, permit, and commercial registration expiry dates — initiating renewals well ahead of deadlines.<br> • Oversee company commercial licences and registrations across all operating jurisdictions.<br> • Ensure full compliance with regional labour laws in the UAE, KSA, Jordan, Egypt, and the US, and maintain readiness for audits at all times.<br> Payroll &amp; Finance Operations Support • Review and approve all Operations-originated payroll inputs — expense additions, deductions, and reimbursements — submitted by country coordinators before they reach the HR payroll cycle.<br> • Ensure country-level payroll and expense submissions are accurate, complete, and delivered on time each month.<br> • Coordinate with HR Payroll to resolve any Operations-originated variances or exceptions prior to Finance submission.<br> Office &amp; Facilities Management • Supervise country Operations coordinators and support staff across regional offices, maintaining consistent operational standards.<br> • Manage office leases, facilities, utilities, maintenance, and vendor contracts across all company locations.<br> • Oversee travel, accommodation, and transportation logistics for employees and consultants being mobilised to client sites or regional offices.<br> • Manage medical insurance programme renewals and provider relationships; monitor coverage terms and claims handling.<br> • Monitor administrative and facilities budgets; identify cost savings and escalate variances as appropriate.<br> Process Improvement &amp; Reporting • Document, standardise, and continuously improve operational processes and procedures across all geographies.<br> • Identify gaps, manual workarounds, and automation opportunities; present recommendations to the CPOO with clear rationale.<br> • Support company-wide reporting, compliance checks, and operational audits as directed.<br> Team Structure The Operations &amp; Offices Manager directly manages a team of country Operations coordinators and support personnel based in Egypt, Jordan, UAE, and Saudi Arabia.<br> The team is diverse in terms of seniority and skill level — ranging from qualified operations professionals who manage country-level processes independently, to operational and administrative support staff who require structured guidance, clear task ownership, and regular follow-up to deliver consistently.<br> The successful candidate must be comfortable leading a team of mixed capabilities: setting appropriate expectations at each level, communicating instructions clearly and simply where needed, and creating accountability structures that work for both high-autonomy and lower-autonomy team members without compromising overall performance standards.<br> Requirements Qualifications &amp; Experience • Bachelor's degree in Business Administration, Operations Management, or a related field.<br> • 7–10 years of experience in multi-country operations, office management, or administrative leadership roles.<br> • Proven track record managing a distributed team across multiple geographies and time zones.<br> • Hands-on experience with visa, immigration, and government liaison processes in KSA, UAE, and/or Jordan.<br> • Experience managing medical insurance programmes and vendor contracts.<br> • Demonstrated ability to build and enforce operational procedures in environments with inconsistent or absent process.<br> • Strong working knowledge of regional labour and compliance frameworks across KSA, UAE, Jordan, and Egypt.<br> • Proficiency in MS Office and experience working with ERP or operational management systems.<br> • Flexible to work across multiple time zones and working week structures (Saturday–Wednesday for KSA; Monday–Friday for Egypt and Jordan).<br> Skills &amp; Competencies • Operational discipline: able to design, document, and enforce processes and hold a team accountable to them.<br> • Cross-border coordination: comfortable managing country-level operations remotely, without physical oversight.<br> • Team leadership across skill levels: experienced in managing teams that span a wide range of seniority and capability — from qualified coordinators to blue-collar support staff — adapting communication style, task assignment, and performance management accordingly.<br> • Executive communication: structured and concise in managing upward; knows what to escalate and when; maintains composure under pressure from demanding senior stakeholders.<br> • Service orientation: approaches colleagues as internal customers, providing efficient, professional, and friction-free support — particularly important given the wide variety of employee profiles the Operations function serves.<br> • Problem-solving: resolves operational blockers independently and escalates only what genuinely requires senior intervention.<br> • Attention to detail: rigorous in maintaining records, tracking deadlines, and ensuring compliance documentation is always current and complete.<br> Preferred (Advantageous) • Prior experience in an IT staffing, systems integration, managed services, or professional services environment.<br> • Experience coordinating payroll inputs across multi-currency, multi-country payroll cycles.<br> • Experience managing equipment procurement and asset tracking for a dispersed, consultant-heavy workforce.<br> • Very Good English language proficiency (KSA and UAE coordination).<br></span> </div>

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.<br><br>We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.<br><br>If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.<br><br>For more information about our privacy policy and how to manage cookies, visit our Privacy Policy.<br><br>Job Title: Customer Success Manager (CSM)<br><br>Location: Cairo, Egypt<br><br>Employment Type: Full-time / Hybrid / Travel to customer sites and AVEVA offices is expected (~25% annually)<br><br>The job<br><br>The Customer Success Manager (CSM) is the main customer contact responsible for helping customers achieve faster value, stronger adoption, and better business outcomes from their AVEVA solutions. The role manages a portfolio of accounts through success planning, regular engagement, and trusted stakeholder relationships, while working cross-functionally with internal teams and partners to maximize customer value and support growth. The CSM also serves as the voice of the customer internally, helping drive continuous improvement across products and services.<br><br>Key Responsibilities<br><br>As part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer’s success and their perceived value of the AVEVA software set<br><br>The Customer Success Manager will focus on these key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers<br><br>Onboarding - establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness<br><br>Deployment - work with the Delivery Services Team or AVEVA partners to define architecture, identify and prioritize the PI rollout, recommend AVEVA Services or Support, define the Enterprise Roadmap, define and manage the ‘Services’ budget, and request, quote, coordinate AVEVA Services and Resources<br><br>Adoption - understand customer’s business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud, synergy Sales plays, etc.)<br><br>Expansion - identify new business opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer’s business and frequent contacts<br><br>Essential Requirements<br><br>4+ years’ experience in similar roles Strong Verbal and written Communication skills Strong presentation skills on AVEVA core technologies, business initiatives and services OR similar products (Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECT) Ability to work well with cross-function and geographically distributed teams Strong multi-tasking ability with a keen sense of prioritization Strong relationship management and organizational skills Experience with project and program management methodology and techniques‘Out-of-the-box’ thinking that will enable delivery of solutions and services tailored for individual customer profiles and situations Ability to think strategically, as well as tactically Effective use and understanding of CRM systems, Office 365, Share Point, Power BI, Salesforce, and Workday Language Requirements: Arabic and English<br><br>Desired Skills<br><br>4+ years of relevant experience in the manufacturing and/or services industry2+ years of experience with AVEVA software products, with working knowledge of one or more of the following, or similar solutions: Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECTExperience with AVEVA Engineering products would be considered an added advantage Industry knowledge in one or more of the following sectors: Oil & Gas, Mining, or Power French language proficiency would be considered a strong asset<br><br>Commercial at AVEVA<br><br>Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.<br><br>If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team.<br><br>Find out more: https://www.aveva.com/en/about/careers/<br><br>AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.<br><br>AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.<br><br>Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.

<p>Category Engineering Publish Date Sunday 16-08-2026 Country Egypt Gender any Years Of Experience 10-15 Years Salary Negotiable Road/Infrastructure Manager is required for a multinational PMC company located in Cairo.</p><p>Responsibilities</p><p>Review and approve infrastructure design drawings, hydrological studies, traffic impact assessments, and utility shop drawings.</p><p>Ensure that the road and utility layouts are perfectly aligned with the project master plan and architectural requirements.</p><p>Lead the liaison with local utility providers and government authorities to secure necessary permits and connections for permanent and temporary services.</p><p>Oversee on-site testing (soil compaction, pressure tests for pipes, asphalt quality) and ensure all work meet health, safety, and environmental standards.</p><p>Proactively identify and resolve technical clashes between underground utilities and structural foundations or MEP services.</p><p>Monitor the performance of infrastructure subcontractors, ensuring work is executed within budget and according to the approved schedule.</p><p>Manage the overall design and construction management of road networks, bridges, and underground utilities structure.</p><p>Ensure all infrastructure works comply with international standards (AASHTO, etc.), local transport authority regulations, and project-specific technical requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in civil engineering or a related field.</p><p>10~15 years of professional experience in infrastructure and road construction management for large-scale urban or mixed-use developments.</p><p>Deep knowledge of road geometry, pavement design, and underground utility network systems.</p><p>Proficiency in Civil 3D, AutoCAD.</p><p>Strong understanding of hydrology and stormwater management systems.</p><p>Strong negotiation skills for authority liaison and excellent leadership to manage large-scale site operations.</p>

Company Description An automotive service center in Egypt provides maintenance, repair, and diagnostic services for a wide range of vehicles. The center focuses on high-quality workmanship, reliable turnaround times, and transparent communication with customers. It is equipped with modern tools and technology to support efficient operations and accurate vehicle diagnostics. Team members collaborate closely to ensure safe, roadworthy vehicles and a positive customer experience.<br>Role Description<br>The Workshop Manager is responsible for overseeing daily operations within the automotive service workshop, ensuring that all repair and maintenance activities are completed safely, on time, and to high quality standards. This full-time, on-site role is based in katameya , Cairo and includes coordinating the workflow between technicians, service advisors, and parts staff, as well as managing job scheduling, workshop capacity, and resource allocation. The Workshop Manager monitors work progress, reviews technical reports, and ensures proper use of tools and equipment while maintaining compliance with safety and environmental regulations. The role also involves supporting customer service by clarifying technical issues, resolving workshop-related concerns, and helping to optimize service processes for efficiency and customer satisfaction. Additional responsibilities include supervising and coaching workshop staff, tracking performance metrics, and contributing to continuous improvement initiatives.<br>Qualifications Strong background in automotive repair and maintenance, with the ability to understand diagnostics, service procedures, and workshop workflows. Minimum of 3 years of experience working within the Volkswagen Group automotive network, with hands-on experience in Volkswagen Group vehicles and service operations. Experience in workshop or service center management, including team supervision, scheduling, and resource planning. Proficiency in using service management systems or workshop software for job tracking, reporting, and documentation. Knowledge of workplace safety standards and environmental regulations applicable to automotive service

Position Overview:<br>EDECS is seeking an experienced Quality Control Manager to ensure the effective implementation of QA/QC requirements, prepare and monitor quality reports, manage internal and external nonconformities and defective items through root cause analysis and corrective and preventive actions, develop and implement the Project Quality Plan (PQP) to ensure compliance with project specifications, contractual requirements, and established quality standards.<br>Responsibilities:<br>Quality Planning & Management Develop and implement Project Quality Plans (PQP) and quality procedures in coordination with the Direct Manager and Project Manager for approval. Track and incorporate all client modifications and revisions into the approved Quality Plan. Maintain project quality objectives and ensure effective implementation of the Quality Management System (QMS) on-site. Monitor compliance with company and project-specific quality policies and procedures.<br>Project Specifications & Quality Requirements Review and thoroughly study project specifications, drawings, and quality-related contractual requirements. Ensure project activities comply with approved technical specifications and contractual requirements. Prepare and maintain Inspection and Test Plans (ITPs) for project activities.<br>Quality Control & Inspection Handle all internal and external Inspection Requests (IRs) to verify that completed works comply with contractual and technical standards. Review inspection submissions and supervise inspections to ensure proper execution and compliance. Identify, document, and follow up on any non-conformities until satisfactory closure. Monitor quality activities through inspections, checklists, ITPs, and other quality control documentation.<br>Quality Reporting & Documentation Prepare and submit weekly quality reports to Project Management. Provide comprehensive updates on the status of: Non-Conformance Reports (NCRs) Material Inspection Requests (MIRs) Inspection Requests (IRs) Inspection and Test Plans (ITPs) Quality checklists Other quality-related activities and documentation. Maintain accurate and up-to-date quality records and documentation.<br>Method Statements & Quality Compliance Review Method Statements to ensure that all required Quality Control aspects are properly addressed. Verify that inspection and testing requirements are clearly defined before commencement of activities. Ensure quality requirements are communicated and implemented throughout project execution.<br>Audits & Quality Management System Conduct internal quality audits to monitor compliance with the established QMS. Identify areas for improvement and follow up on corrective actions. Promote a strong quality culture and adherence to approved quality procedures across the project.<br>Performance Monitoring & Metrics Support Project Leaders in establishing appropriate project quality performance metrics. Monitor key quality performance indicators and provide regular reports to the project team. Track quality performance against agreed targets and identify areas requiring corrective action.<br>Quality Team Management Manage and coordinate the internal and external teams responsible for quality inspection and testing. Assign responsibilities and ensure adequate resources are available for quality activities. Coordinate with project teams, subcontractors, suppliers, and third-party inspectors as required.<br>Training & Quality Awareness Prepare and conduct internal quality training programs before the commencement of project activities. Ensure personnel understand applicable quality requirements, procedures, inspection processes, and project specifications. Promote quality awareness among project personnel and site teams.<br>Equipment Calibration Manage the equipment calibration program to ensure the accuracy and reliability of measuring and testing equipment. Schedule and monitor periodic calibration activities. Maintain calibration certificates and related records. Verify that measuring and testing equipment complies with applicable industry standards and project requirements.<br>Factory & Off-Site Inspections Coordinate factory and off-site inspections with suppliers and subcontractors. Verify the compliance of materials, equipment, and products with approved specifications before delivery to site. Organize inspection schedules and prepare the required inspection documentation. Ensure qualified inspectors are assigned to conduct factory and off-site inspections. Follow up on inspection findings and ensure any identified issues are properly addressed before delivery.<br>Coordination with Project Stakeholders Coordinate with Project Management, Consultants, Clients, Suppliers, and Subcontractors on quality-related matters. Ensure timely submission, review, approval, and closure of quality documentation and inspection activities. Provide technical quality support to project teams throughout project execution.<br>Requirements:<br>Bachelor’s Degree in Civil Engineering or Construction Management.10-15 years of experience in the related field with at least 4 years of managerial experience ISO Certifications are mandatory Proficiency in digital tools<br><br>About EDECS<br>EDECS is a leading organization with over 30 years of experience in marine construction, infrastructure, earthworks, and transportation projects in Egypt, Saudi Arabia, UAE, Tanzania and Oman, employing more than 6,000+ employees. The organization delivers innovative, sustainable, and cost-effective solutions while maintaining the highest standards of quality, safety, and sustainability. EDECS has a strong presence in logistics projects, including high-speed and light-speed railways, railway stations, roads and bridges and administrative buildings, as well as extensive experience in earthworks, water irrigation, and yacht marinas. EDECS is a trusted partner committed to creating lasting positive impact within the communities it serves.