Handle end-to-end logistics activities for import and export shipments, from booking and documentation through final delivery.
Coordinate with shipping lines, freight forwarders, customs brokers, transporters, customers, suppliers, and internal departments.
Arrange vessel bookings, loading schedules, container release, port operations, and shipment follow-up.
Monitor shipment status, vessel schedules, ETD/ETA, cut-off dates, container movements, and final delivery.
Coordinate with factories and transporters to ensure containers are available and loaded according to the planned schedule.
Prepare, review, and follow up on shipping and customs documentation, including Commercial Invoices, Packing Lists, Certificates of Origin, and other required documents.
Coordinate customs clearance requirements for sea, air, and inland shipments.
Follow up on import shipments, customs clearance, transportation, storage, and final delivery.
Monitor and control logistics costs, including freight, transportation, customs-related costs, demurrage, detention, and storage charges.
Maintain accurate records of demurrage, detention, storage, and other logistics-related costs and support preventive actions to minimize unnecessary charges.
Coordinate with Finance regarding logistics payments, customs payments, freight payments, and other shipment-related expenses.
Obtain and compare freight quotations from shipping lines and freight forwarders when required.
Ensure all shipment documentation and operational requirements are completed within the required timelines.
Prepare regular logistics reports and shipment status updates for management.
Maintain accurate shipment records and update logistics data on a regular basis.
Identify operational issues and coordinate with concerned parties to resolve delays and avoid additional costs.
Support continuous improvement initiatives to improve logistics efficiency, cost control, and service level.
Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field.
3–4 years of relevant experience in Logistics, Import, Export, Shipping, or Freight Forwarding.
Practical experience in handling Import and/or Export shipments, preferably with exposure to both.
Good knowledge of shipping lines, freight forwarders, ports, customs clearance, and inland transportation.
Good understanding of Incoterms and their impact on logistics responsibilities and costs.
Good knowledge of shipping and customs documentation and procedures.
Experience in handling and following up on demurrage, detention, storage, and other shipment-related charges.
Strong shipment follow-up skills with the ability to manage multiple shipments simultaneously.
Very good command of English, especially written and business communication.
Very good knowledge of Microsoft Excel and MS Office; ability to prepare and maintain logistics reports and tracking sheets.
Strong communication, negotiation, coordination, and problem-solving skills.
Detail-oriented, organized, proactive, and able to work under pressure and meet strict deadlines.
Ability to communicate effectively with internal departments and external logistics service providers.
Experience with ERP systems or logistics management systems is an advantage.
Experience in Air Freight is an advantage.