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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for a Talent Manager, Technology, Product &amp; Operations for one of our partners, a leading Digital Bank!<br> THE ROLE The best companies are built by the people who imagine them, design them, and write the code beneath them.<br> As Talent Manager for Technology, Product &amp; Operations, those people are yours to find.<br> You own hiring end to end across engineering, product, and the teams around them, competing for talent the whole market wants and giving each one a reason to believe before they've written a single line of code.<br> WHAT YOU'LL DO Own full-cycle hiring across engineering, product, design, AI, and data, from first conversation to signed offer Source proactively in a market where the best are never looking, building relationships long before they move Assess for capability and for belonging in equal measure, through a structured, evidence-based process Partner with technology and product leaders as a genuine advisor Hold living pipelines for critical and emerging technical roles, so the hardest hires start from strength Protect every candidate’s experience of the digital bank', so even those you don’t hire leave believing in it WHAT SUCCESS LOOKS LIKE Within your first year, you'll have: Filled the roles that matter, on time and to the standard the digital bank's launch demands Built living pipelines for the critical and emerging technical roles, so the next hard hire is already in motion Made the digital bank a name the best builders in Egypt’s technology community want to be part of WHAT WE'RE LOOKING FOR Several years of running full-cycle recruitment for technology, product, or engineering talent in fast-moving organizations A proven ability to find and win candidates in a market where everyone is chasing the same people Enough fluency in how technology teams work to earn the trust of the leaders you hire for A structured, evidence-based way of assessing talent, and the discipline to back a decision with more than instinct Banking experience isn’t required; we’d welcome you from tech, fintech or a startup YOU'LL THRIVE HERE IF YOU You’d rather build the hiring engine than inherit one You believe in what you’re building, and it shows You treat every candidate as the digital bank's reputation, because to them, you are the digital bank You want to build the bank the whole category ends up named after</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for a Customer Care Manager for one of our partners, a leading Digital Bank!<br> THE ROLE You run the front line.<br> When a customer messages or calls the digital bank, the team you lead is who answers, and whether their problem is solved in one contact or handed cleanly to a specialist comes down to how well you have built and coached that team.<br> In a bank people are meant to belong to, you are the human proof that the digital bank is there when it matters.<br> WHAT YOU’LL DO Run daily support operations across chat and phone, with real time queue monitoring and shift coverage that holds through peaks, incidents, outages and campaigns Lead the customer support analysts to hit service levels, quality standards and first contact resolution, coaching them through regular QA sampling and structured feedback Hold every interaction to the SOPs and the knowledge base, and make sure cases needing investigation are logged and routed correctly Track open cases, aged tickets, handoffs and follow up until each one is closed, so nothing ever goes quiet on a customer Escalate fraud, payments, complaints, vulnerable customer and high risk cases cleanly to the right specialists, from the Complaints Handling Unit to the anti fraud risk unit and Compliance Build the training material and the coaching that lifts customer satisfaction and first contact resolution as the team scales WHAT WE’RE LOOKING FOR 5 to 7 years in customer support, including leading or supervising a team, in a regulated financial services or fintech environment A track record lifting customer satisfaction, first contact resolution and service levels across chat and phone using CRM and support tooling The judgement to know which cases resolve at first contact and which must go to a specialist A structured approach to QA sampling, coaching and building knowledge bases and standard operating procedures Exposure to financial crime, payment disputes or complaint handling workflows is valuable, not essential YOU’LL THRIVE HERE IF YOU You believe a customer’s problem solved in one contact is worth more than ten polished replies You’d rather fix the reason cases escalate than clear the queue and move on You coach in the moment, because the team is only as good as its last hard call You want to build the front line a bank is judged by</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary:</strong><br> We are looking for a Key Account Manager to join our team and be part of our growth. The purpose of this role<br> is to manage, grow, and consolidate orders towards our strategic partners. This role will work to build very<br> strong and solid relationships with key accounts, maximize their potential and improve their performance,<br> deliver on their needs and requests, give them insights, and negotiate deals and special contractual terms.</p><br><p><br> <strong>What’s On Your Plate?</strong></p><br><p>● Build and maintain effective long-term relationships and a high level of satisfaction with key<br> senior-level decision-makers and influencers at an assigned group of customer accounts that may<br> include major strategic customers within a geographic or industry focus.<br> ● Identify, develop, and typically close new sales opportunities.<br> ● Create demand for the organization's products and services by raising their profile with customers.<br> ● Achieve revenue targets by increasing revenue spend per account.<br> ● Conduct regular status and strategy meetings with the customer's senior management to understand<br> their needs and link them to the organization's product/service strategies.<br> ● Service quality need to be consistent for all the brands.<br> ● Maintain continuous business relationship with clients/ restaurants<br> ● Provide excellent service and support in order to build strong relationship and resolving operational<br> issues between clients/ restaurant and company.<br> ● Optimize the restaurant content (MOA, Delivery time).<br> ● Maintain regular relationships with various stakeholders from the brand<br> ● Provide quarterly reviews to partners to showcase the areas of growth and areas of potential<br> improvement.<br> ● Provide and maintain high service levels to the brands to ensure a seamless experience to both<br> customers and partners.<br> ● Work internally with the various departments to ensure all requirements of brand is met.<br> ● Update and maintain a track record of all activities related to the brand on SalesForce.</p><br><p>Qualifications</p><br><p><strong>What Did We Order?</strong><br> ● Minimum 3-5 years full time professional experience in related field.<br> ● Previous experience working in an e-commerce or FMCG company is a plus<br> ● In-depth Knowledge of Food Industry Market and e-commerce.<br> ● Able to analyze data and sales statistics and curate a solution<br> ● Proficient in Excel<br> ● Excellent verbal and written communication skills</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary:</strong><br> We are looking for a Key Account Manager to join our team and be part of our growth. The purpose of this role<br> is to manage, grow, and consolidate orders towards our strategic partners. This role will work to build very<br> strong and solid relationships with key accounts, maximize their potential and improve their performance,<br> deliver on their needs and requests, give them insights, and negotiate deals and special contractual terms.</p><br><br><p><br> <strong>What’s On Your Plate?</strong></p><br><br><p>● Build and maintain effective long-term relationships and a high level of satisfaction with key<br> senior-level decision-makers and influencers at an assigned group of customer accounts that may<br> include major strategic customers within a geographic or industry focus.<br> ● Identify, develop, and typically close new sales opportunities.<br> ● Create demand for the organization's products and services by raising their profile with customers.<br> ● Achieve revenue targets by increasing revenue spend per account.<br> ● Conduct regular status and strategy meetings with the customer's senior management to understand<br> their needs and link them to the organization's product/service strategies.<br> ● Service quality need to be consistent for all the brands.<br> ● Maintain continuous business relationship with clients/ restaurants<br> ● Provide excellent service and support in order to build strong relationship and resolving operational<br> issues between clients/ restaurant and company.<br> ● Optimize the restaurant content (MOA, Delivery time).<br> ● Maintain regular relationships with various stakeholders from the brand<br> ● Provide quarterly reviews to partners to showcase the areas of growth and areas of potential<br> improvement.<br> ● Provide and maintain high service levels to the brands to ensure a seamless experience to both<br> customers and partners.<br> ● Work internally with the various departments to ensure all requirements of brand is met.<br> ● Update and maintain a track record of all activities related to the brand on SalesForce.</p><br><br><br><p>Qualifications</p><br><br><br><p><strong>What Did We Order?</strong><br> ● Minimum 3-5 years full time professional experience in related field.<br> ● Previous experience working in an e-commerce or FMCG company is a plus<br> ● In-depth Knowledge of Food Industry Market and e-commerce.<br> ● Able to analyze data and sales statistics and curate a solution<br> ● Proficient in Excel<br> ● Excellent verbal and written communication skills</p><br><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Summary Nasoft is hiring on behalf of Makaseb for a B2B Marketing Manager .<br> We are looking for a strategic and results-driven marketing professional to lead B2B marketing initiatives that drive demand generation, strengthen brand positioning, and support business growth.<br> The ideal candidate will develop and execute data-driven marketing strategies, generate qualified leads, and collaborate closely with Sales and cross-functional teams to optimize the customer journey and maximize marketing performance.<br> Responsibilities: Develop and execute the overall B2B marketing strategy aligned with business goals.<br> Identify target industries, customer segments, and buyer personas.<br> Build and manage quarterly marketing plans and campaign calendars.<br> Plan and execute lead generation campaigns across multiple channels.<br> Oversee website content, landing pages, email marketing campaigns, and social media.<br> Develop lead nurturing workflows to improve conversion across the customer journey.<br> Collaborate closely with the Sales team to create presentations, case studies, and sales enablement materials.<br> Conduct market, customer, and competitor research to identify growth opportunities.<br> Monitor campaign performance, lead quality, pipeline contribution, and marketing ROI.<br> Manage marketing budgets, external agencies, and marketing technology platforms.<br> Analyze campaign data and provide actionable recommendations to improve performance.<br> Prepare regular reports and present marketing insights to leadership.<br> Working Conditions &amp; Benefits: Working days: 5 days (From Sunday to Thursday).<br> Working Hours: 9 hours (9:00 AM – 6:00 PM), including a 1-hour break.<br> Social Insurance.<br> Professional growth and learning opportunities.<br> Gym Subscription Discount.<br> Job Tybe: On-Site ( El Sheikh Zayed City) Bachelor's degree in Marketing, Business Administration, Communications, or a related field.<br> 3–5 years of experience in B2B Marketing, Growth Marketing, or Demand Generation .<br> Previous experience in a B2B services company, digital marketing agency, or SaaS environment is required.<br> Proven experience in developing and executing lead generation campaigns.<br> Strong understanding of customer journey mapping, buyer personas, and marketing funnels.<br> Experience collaborating closely with Sales teams to support pipeline growth.<br> Knowledge of CRM systems and marketing automation tools.<br> Experience with e mail marketing, content marketing, LinkedIn marketing, and landing page optimization.<br> Familiarity with marketing analytics tools such as Google Analytics (GA4) and Looker Studio or similar platforms.<br> Strong analytical, communication, project management, and stakeholder management skills.<br> Ability to manage multiple projects in a fast-paced environment.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><em><strong>Credit Risk Director</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>Job Summary</strong></p><br><p>We are building a digital bank from the ground up, and credit is its beating heart, the discipline that decides who we lend to, how fast we say yes, and how soundly we grow. As Head of Credit Risk, you will design and own the entire credit risk architecture for a bank that underwrites in seconds, not days, and that makes the overwhelming majority of its decisions through models rather than manual review. You will set the appetite that defines how boldly the Bank grows and the guardrails that keep that growth safe, profitable, and fully aligned with CBE expectations. This is a rare opportunity to write the playbook rather than inherit one, fusing deep credit craft with AI/ML decisioning at scale, and building a portfolio that is both ambitious in reach and disciplined in quality.</p><br><p><strong>Responsibilities</strong></p><br><p><strong>Strategy, Policy &amp; Risk Appetite</strong></p><br><ul><li>Own the credit risk strategy, policy suite, risk appetite framework, and governance model across all retail and MSME lending products, fully aligned with the CRO's risk strategy and CBE regulatory expectations.</li></ul><p><strong>Underwriting &amp; Automated Decisioning</strong></p><br><ul><li>Define, validate, and govern the underwriting policy, credit scoring models, and AI/ML decisioning engines that power real-time, straight-through lending, balancing approval rates, expected loss, and customer experience.</li><li>Establish a robust model governance and validation lifecycle for all scorecards and ML decisioning models, covering development standards, independent validation, monitoring, challenger frameworks, and explainability.</li></ul><p><strong>Portfolio Quality, Provisioning &amp; Capital</strong></p><br><ul><li>Monitor portfolio quality continuously and run the Early Warning Indicator (EWI) framework, escalating material and emerging risks to the CRO with decision-ready analysis.</li><li>Govern IFRS 9 expected credit loss (ECL) staging, models, and provisioning, and ensure the credit book's contribution to capital adequacy and stress testing is sound under the Basel framework.</li></ul><p><strong>Collections, Recoveries &amp; Fraud</strong></p><br><ul><li>Set and optimize the digital-first collections and recoveries strategy, including segmentation and champion/challenger treatment paths, and oversee credit-related fraud detection, prevention, and decisioning controls.</li></ul><p><strong>Governance, Committees &amp; Controls</strong></p><br><ul><li>Represent Credit Risk in the Board Risk Committee (BRC), Risk &amp; Compliance Committee (RCC), and product approval committees, and manage the policy exception framework with full transparency.</li></ul><p><strong>People, Leadership &amp; Stakeholders</strong></p><br><ul><li>Build, lead, and develop a high-calibre credit risk team, and partner closely with Product, Data Science, Technology, Finance, and Business to embed sound credit thinking into a fast-moving build.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary:&nbsp;</strong><br> <br> As an Account Manager at Talabat, you will be responsible for managing and growing<br> relationships with our restaurant and vendor partners. You will serve as the main point of<br> contact, helping them optimize their presence on our platform, grow their sales, and<br> ensure a high level of partner satisfaction.<br> <br> <strong>WHAT'S ON YOUR PLATE?</strong><br> <br> <strong>Partner Relationship Management:</strong></p><br><br><ul><li>Build and maintain strong, long-term relationships with existing restaurant and vendor partners.</li><li>Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.</li><li>Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.</li></ul><p><strong>Data-Driven Consulting:</strong></p><br><br><ul><li>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.</li><li>Share actionable recommendations based on performance metrics to drive revenue and efficiency.</li><li>Conduct regular business reviews to align on results, opportunities, and growth plans.</li></ul><p><strong>Account Growth &amp; Optimization:</strong></p><br><br><ul><li>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance.</li><li>Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.</li><li>Recommend and coordinate marketing campaigns and promotional offers to drive order volume.</li></ul><p><strong>Cross-Functional Collaboration:</strong></p><br><br><ul><li>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.</li><li>Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.</li></ul><p><strong>Contract Management &amp; Compliance:</strong></p><br><br><ul><li>Negotiate and renew commercial agreements to ensure a fair and strategic partnership.</li><li>Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</li></ul><br>What you need to be successful<br><p><strong>WHAT DID WE ORDER?</strong></p><br><br><ul><li>Bachelor's degree in Business, Marketing, or a related field.</li><li>&nbsp;2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).</li><li>Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Customer-first mindset with a strong focus on delivering value to partners.</li><li>Self-starter with the ability to work independently in a fast-paced environment.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.</p><br><p><strong>WHAT’S ON YOUR PLATE:</strong></p><br><p><strong>Partner Relationship Management:</strong></p><br><ul><li><p>Build and maintain strong, long-term relationships with existing restaurant and vendor partners.</p><br></li><li><p>Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.</p><br></li><li><p>Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.</p><br></li></ul><p><strong>Data-Driven Consulting:</strong></p><br><ul><li><p>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.</p><br></li><li><p>Share actionable recommendations based on performance metrics to drive revenue and efficiency.</p><br></li><li><p>Conduct regular business reviews to align on results, opportunities, and growth plans.</p><br></li></ul><p><strong>Account Growth &amp; Optimization:</strong></p><br><ul><li><p>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance.</p><br></li><li><p>Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.</p><br></li><li><p>Recommend and coordinate marketing campaigns and promotional offers to drive order volume<strong>.</strong></p><br></li></ul><p><strong>Cross-Functional Collaboration:</strong></p><br><ul><li><p>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.</p><br></li><li><p>Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.</p><br></li></ul><p><strong>Contract Management &amp; Compliance:</strong></p><br><ul><li><p>Negotiate and renew commercial agreements to ensure a fair and strategic partnership.</p><br></li><li><p>Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</p><br></li></ul><br>Qualifications<br><ul><li><p>Bachelor's degree in Business, Marketing, or a related field.</p><br></li><li><p>2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).</p><br></li><li><p>Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.</p><br></li><li><p>Excellent communication, negotiation, and interpersonal skills.</p><br></li><li><p>Customer-first mindset with a strong focus on delivering value to partners.</p><br></li><li><p>Residency in Alexandria <strong>is a must</strong></p><br></li><li><p>Self-starter with the ability to work independently in a fast-paced environment.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.</p><br><br><p><strong>WHAT’S ON YOUR PLATE:</strong></p><br><br><p><strong>Partner Relationship Management:</strong></p><br><br><ul><li><p>Build and maintain strong, long-term relationships with existing restaurant and vendor partners.</p><br><br></li><li><p>Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.</p><br><br></li><li><p>Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.</p><br><br></li></ul><p><strong>Data-Driven Consulting:</strong></p><br><br><ul><li><p>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.</p><br><br></li><li><p>Share actionable recommendations based on performance metrics to drive revenue and efficiency.</p><br><br></li><li><p>Conduct regular business reviews to align on results, opportunities, and growth plans.</p><br><br></li></ul><p><strong>Account Growth &amp; Optimization:</strong></p><br><br><ul><li><p>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance.</p><br><br></li><li><p>Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.</p><br><br></li><li><p>Recommend and coordinate marketing campaigns and promotional offers to drive order volume<strong>.</strong></p><br><br></li></ul><p><strong>Cross-Functional Collaboration:</strong></p><br><br><ul><li><p>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.</p><br><br></li><li><p>Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.</p><br><br></li></ul><p><strong>Contract Management &amp; Compliance:</strong></p><br><br><ul><li><p>Negotiate and renew commercial agreements to ensure a fair and strategic partnership.</p><br><br></li><li><p>Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>Bachelor's degree in Business, Marketing, or a related field.</p><br><br></li><li><p>2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).</p><br><br></li><li><p>Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.</p><br><br></li><li><p>Excellent communication, negotiation, and interpersonal skills.</p><br><br></li><li><p>Customer-first mindset with a strong focus on delivering value to partners.</p><br><br></li><li><p>Residency in Alexandria <strong>is a must</strong></p><br><br></li><li><p>Self-starter with the ability to work independently in a fast-paced environment.</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Manager on Duty, you’re not just overseeing hotel operations in the absence of the General Manager – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Manage daily hotel operations: Oversee the overall functioning of the property, including front desk, staffing, room inventory, guest service, and policy compliance Delight our guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner Assist across departments: Step in to support operational roles as needed, including bell service or front desk coverage during breaks or high-volume periods Monitor the property: Conduct walkthroughs to assess safety, security, and service quality, addressing issues promptly Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions Track and improve performance: Monitor guest satisfaction metrics (e.g., SALT, Revinate), identify trends, and implement improvements as needed Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>Qualifications<br><br>Previous Duty Manager or supervisory experience in a luxury/five-star hotel. Hospitality or Hotel Management qualification preferred. Strong leadership, communication, and problem-solving skills. Proven ability to deliver exceptional guest service and handle VIPs and complaints professionally. Excellent knowledge of hotel operations. Ability to work effectively under pressure and across flexible shifts. High level of professionalism, discretion, and attention to detail. Fluent English; additional languages desirable.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Job Specs: Position: Senior Manager- Admin,Facilities & Transport Location: Cairo, Egypt Employment type: Permanent Job type: Full time Work Mode- Onsite<br>Job Summary:The Manager Admin, Facilities, will oversee and manage all administrative, facilities, and transportation operations. This includes managing soft and hard services, ensuring compliance, driving cost-saving initiatives, maintaining high-quality service standards, and leading a high-performing team. The role requires hands-on leadership, strategic oversight, and active participation in daily operations.<br>Key Responsibilities:<br>Facilities Management (Hard & Soft Services):• Oversee all soft services (housekeeping, cafeteria, security, etc.) and hard services (UPS, HVAC, CCTV, Access Control, Fire Panel, and other critical equipment).• Ensure timely and proper maintenance, upkeep, repair, or modifications of all facilities.• Conduct daily site walkovers and document observations, ensuring all points are addressed within defined timelines.• Maintain high standards for housekeeping and facility upkeep.<br>Compliance & Audits:• Ensure compliance with statutory and organizational requirements.• Coordinate audits such as ISO, PCI, and other client-specific audits.• Maintain accurate records of all compliance documentation.<br>Client Engagement & Visits:• Manage end-to-end client visits and ensure high standards of service during client interactions.• Keep functional and local leaders updated on site-level information and operational status.<br>Transport Management:• Oversee employee transportation services, ensuring route optimization and occupancy above 90%.• Ensure compliance for vehicles, drivers, and transport policies.• Take cost-saving initiatives and maintain proper documentation for all transport services.<br>Vendor & Contract Management:• Manage all vendor relationships for admin, facilities, and transport services.• Ensure vendors work according to SLAs, review SLAs monthly or twice-monthly, and maintain proper records.• Ensure timely processing of POs, agreements, and invoices.• Follow up rigorously to resolve all vendor-related issues promptly.<br>Process & Service Excellence:• Ensure all processes related to admin, facilities, and transport are strictly adhered to without breaching SLAs.• Take initiatives to improve services, optimize costs, and enhance employee experience.• Prepare MIS reports and dashboards for weekly/monthly presentation to functional heads.<br>Team Leadership & Management:• Lead, mentor, and align the team to achieve operational excellence.• Work hands-on with the team, sharing workload including yourself and ensuring end-to-end completion of tasks.• Foster a culture of accountability, collaboration, and continuous improvement.<br>On-Ground Operations:• Be actively present on-site when required, especially during high workload, emergencies, or client visits.• Ensure timely resolution of on-ground issues, both within the office and involving external coordination.<br>Qualifications & Skills:• 12-15+ years of experience in administration, facilities, and transport management, preferably in BPO or corporate environment.• Strong knowledge of hard and soft facilities management, transport operations, and compliance requirements.• Excellent leadership, organizational, and stakeholder management skills.• Hands-on approach, problem-solving skills, and ability to work under pressure.• Excellent communication, reporting, and analytical skills.<br>Key Attributes:• Proactive, result-oriented, and detail-focused.• Strong team management and alignment capabilities.• Customer-centric mindset with focus on operational excellence and continuous improvement.• Ability to manage multiple priorities and take decisions on-ground independently.<br>It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Oversee the daily&nbsp;operations of the&nbsp;spa and ensure&nbsp;exceptional guest satisfaction.</li><li>Maintain the highest&nbsp;standards of luxury&nbsp;service, cleanliness, and&nbsp;professionalism.</li><li>Ensure all spa&nbsp;policies, procedures, and&nbsp;service standards are&nbsp;consistently followed.</li><li>Manage and supervise&nbsp;the spa team&nbsp;to achieve operational&nbsp;excellence.</li><li>Recruit, onboard, train, coach, and evaluate spa&nbsp;employees.</li><li>Prepare and manage&nbsp;staff schedules to&nbsp;ensure adequate coverage.</li><li>Monitor employee performance&nbsp;and provide coaching&nbsp;and corrective&nbsp;action when required.</li><li>Maintain current knowledge&nbsp;of all spa&nbsp;services, treatments, pricing, promotions, and retail&nbsp;products.</li><li>Assist with monthly&nbsp;inventory,&nbsp;product ordering, and&nbsp;stock control.</li><li>Monitor product usage&nbsp;to minimize waste&nbsp;and control operational&nbsp;costs.</li><li>Ensure all spa&nbsp;equipment and facilities&nbsp;are properly maintained.</li><li>Handle guest feedback&nbsp;and resolve complaints&nbsp;promptly and professionally.</li><li>Assist with payroll&nbsp;preparation and ensure&nbsp;timely and accurate&nbsp;submissions.</li><li>Monitor daily revenue&nbsp;and support initiatives&nbsp;to achieve financial&nbsp;targets.</li><li>Promote retail sales&nbsp;and upselling opportunities&nbsp;to maximize profitability.</li><li>Ensure compliance&nbsp;with health, safety, hygiene, and sanitation&nbsp;standards.</li><li>Coordinate staff training&nbsp;and professional development&nbsp;programs.</li><li>Perform opening and&nbsp;closing Manager-on-Duty (MOD) responsibilities.</li><li>Prepare operational reports&nbsp;and maintain accurate&nbsp;documentation.</li><li>Collaborate with other&nbsp;hotel departments to&nbsp;ensure a seamless&nbsp;guest experience.</li><li>Support the Spa&nbsp;Director in achieving&nbsp;departmental goals and&nbsp;complete any additional&nbsp;duties as assigned.</li></ul><br>Qualifications<br><br><ul><li><strong>Education:</strong>&nbsp;Bachelor's degree in&nbsp;Hospitality Management,&nbsp;Business Administration, Hotel Management, or&nbsp;a related field.</li><li><strong>Experience:</strong>&nbsp;Minimum of 5–7 years of&nbsp;experience in spa&nbsp;operations, with at&nbsp;least 2–3&nbsp;years in a&nbsp;supervisory or management&nbsp;role within a&nbsp;luxury&nbsp;hotel or resort&nbsp;spa.</li><li><strong>Languages:</strong>&nbsp;Sufficient level of English&nbsp;to communicate effectively with guests.</li><li><strong>Training &amp; Certifications:</strong>&nbsp;Professional training in&nbsp;spa operations, customer&nbsp;service, leadership, wellness, or hospitality management&nbsp;is preferred. Knowledge&nbsp;of health, hygiene, and safety standards&nbsp;is required.</li><li><strong>Computer Literacy:</strong>&nbsp;Proficient in Microsoft&nbsp;Office applications and&nbsp;spa/property management&nbsp;systems (e.g., Book4Time, SpaSoft, or&nbsp;similar).</li><li><strong>Skills:</strong><ul><li>Strong leadership, coaching, and team management&nbsp;skills.</li><li>Excellent guest service&nbsp;and interpersonal communication&nbsp;skills.</li><li>Knowledge of spa&nbsp;treatments, wellness products, retail operations, and&nbsp;luxury service standards.</li><li>Experience in budgeting, payroll, scheduling, inventory&nbsp;control, and cost&nbsp;management.</li><li>Strong problem-solving, decision-making, and&nbsp;organizational abilities.</li><li>Ability to anticipate&nbsp;guest needs and&nbsp;deliver exceptional guest&nbsp;experiences.</li><li>Good understanding of&nbsp;market trends, competitor&nbsp;analysis, and revenue&nbsp;generation strategies.</li><li>Ability to work&nbsp;under pressure while&nbsp;maintaining high service&nbsp;standards.</li></ul></li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

Location: Cairo, Egypt (hybrid), with roughly 25% regional travel Entity: Zettasoft Egypt (https://www.zettasoft.com) Reports to: Managing Director, Zettasoft Egypt<br>About Zettasoft Egypt Zettasoft has been building software and advising technology leaders since 2007. Zettasoft Egypt, our Cairo office, serves the Middle East and North Africa with IT consulting, custom software development, and Odoo ERP implementation. For years, the same Cairo team has also designed and shipped production software for American clients, to US standards and on US timelines. Why This Role Exists Odoo built our reputation in the region, but it isn't the ceiling. The delivery muscle for much more is already here and already proven. AI enablement, custom application development, data analytics, cybersecurity operations, cloud management, and fractional CIO/CTO leadership have all been exercised for US clients for years. What we haven't done is sell that capability at scale to the region we sit in. The demand exists across Egypt and the Gulf, and we are barely touching it. We are hiring a Director of Business Development to change that and to build a regional pipeline that extends well beyond ERP implementation. What Zettasoft Egypt ultimately becomes in the region—the mix of consulting, engineering services, and products we lead with—is deliberately open. This role will help define it based on what the market buys. What You Will DoGenerate and own the pipeline• Build and execute a regional business development plan covering Egypt and priority Gulf markets (KSA, UAE, and selectively Qatar and Kuwait)• Identify which industries to go after (manufacturing, distribution and trading, education, retail, healthcare, financial services) and decide where our capability and their spending meet• Source new opportunities through direct outreach, referrals, industry events, and your own network. This role carries a number.• Qualify rigorously. We'd rather run three real deals well than twelve poorly. Expand the portfolio beyond Odoo• Position and sell the full Zettasoft catalogue: AI enablement and engineering, custom software development, data analytics and Power BI automation, cybersecurity strategy and operations, cloud and infrastructure management, and fractional CIO/CTO advisory• Translate technical capability into commercial language a CFO, COO, or business owner will act on• Lead with our strongest differentiator: a Cairo team with a US-client delivery track record, available to regional buyers without the cost or distance of a Western firm Find the software product this market needs• Listen for the problems that come up in deal after deal: the workarounds, the compliance burdens, the gaps between what Odoo does and what regional businesses need• Build the commercial case for the strongest of these: who buys it, what they pay today, and what a regional market is worth• Recruit design partners from your pipeline and existing accounts, and work with our product and engineering leadership to take a validated idea to first paying customers Recurring themes include Arabic-first AI applications, regional e-invoicing and regulatory compliance, and vertical extensions on top of Odoo. We are not committed to any direction yet; making the case is part of the job. Grow existing accounts• Map our Odoo and consulting clients for cross-sell and expansion opportunities• Build senior relationships that outlast individual projects and convert one-off implementations into multi-year engagements Build the partner ecosystem• Deepen our partnership with Odoo into a steady source of referred pipeline• Identify and develop new channel, reseller, and systems-integrator relationships across the region Run deals end to end• Lead every opportunity from first conversation through discovery, scoping, proposal, negotiation, and close• Work with our technical and management teams to turn a stated problem into a solution we can deliver; you bring the client context, they bring the architecture• Own pricing discipline and margin outcomes alongside the Managing Director• Maintain accurate forecasts and pipeline hygiene in our CRM, and hand off cleanly to delivery Inform strategy• Research where the market is going and recommend where Zettasoft should expand next: which countries, industries, and service lines deserve investment• Feed what you learn about competitors, pricing, and demand into our positioning, marketing, and event strategy<br>What Success Looks Like in Year One• A qualified pipeline built from scratch across at least two markets, with a repeatable outbound and referral motion• Signed engagements in at least two service lines outside Odoo implementation• A researched business case for one regional software product, with named design partners, strong enough for a build-or-not decision• Measurable revenue expansion within the existing client base• At least one partner or channel relationship generating referred opportunities• A clear recommendation on where to concentrate our commercial effort in year two<br>What You Bring Required• 8+ years in business development, enterprise sales, or client-facing consulting, with at least 4 years selling technology services (IT consulting, systems integration, custom development, managed services, or ERP) in the MENA region• A record of originating and closing new business you personally sourced• A solid technical foundation, from a computer science or engineering degree or equivalent hands-on experience: you can scope a custom software build, question an architecture, and speak fluently about cloud platforms, ERP systems, data and analytics, and modern AI without an engineer beside you• Credibility with owners, CFOs, and COOs, and comfort being the most senior person in the room representing us• Fluency in the region: you know how buying decisions get made in Egypt and the Gulf, and you have relationships worth leveraging• Strong written and spoken English and Arabic• Comfort with ambiguity and an appetite for building the function rather than inheriting one• Willingness to travel regionally, roughly 25% of the time Strongly preferred• Earlier hands-on experience as a solutions architect, presales engineer, developer, or technical consultant• Experience selling into Gulf markets from Egypt, or an existing network of buyers and partners there• Background in a consultancy, systems integrator, or software services firm rather than pure product sales• Familiarity with Odoo, Microsoft Dynamics, or comparable ERP ecosystems• Exposure to selling AI, data and analytics, or cybersecurity services• Experience building partner or channel programs• Experience taking a software product to market, whether as early-stage Saa S, a new product line inside a services firm, or your own venture<br>What We Offer• Competitive compensation package• Direct access to senior leadership in Cairo and the US• A proven delivery organization behind everything you sell, plus an established regional client list to build from• Ownership of the regional commercial strategy, and the budget and authority to build a team as the pipeline earns it• A path into product: if you find the opportunity and make the case, you will help build and lead it• Hybrid working from our Cairo office• Investment in continuous learning, including partner certifications

Job Title<br><br>Service Manager<br><br><strong>Job Description<br><br></strong><strong>The Service Manager</strong> is responsible for managing complex service delivery operations, overseeing the execution of service plans, and ensuring that services meet or exceed client expectations. The role coordinates with internal teams to resolve service issues, driving continuous improvement initiatives, and maintaining high levels of customer satisfaction. The role analyzes service delivery metrics, identifies trends and opportunities for optimization, and implements strategies to enhance service efficiency and effectiveness.<br><br><strong>Your Role<br><br></strong><ul><li>Leads complex service delivery projects, coordinating cross-functional teams and resources to ensure that services are delivered on time, within scope, and according to budgetary requirements.</li><li>Service Manager leads the Field Service engineers and actively supports their growth within the organization.</li><li>Develops and maintains strong relationships with key customers, acting as a trusted advisor to understand their evolving needs and ensuring that service delivery aligns with their business objectives.</li><li>Applies specialized knowledge in breadth and/or depth to a variety of issues and projects within the team, ensuring effective solutions and innovative approaches to complex challenges.</li><li>Works under limited supervision and broad guidelines, regularly applying independent judgment on matters of significance to drive project success and compliance.</li><li>Analyzes service performance data to identify trends, optimize processes, and implement strategic improvements that enhance service efficiency, quality, and customer satisfaction.</li><li>Oversees the end-to-end service delivery lifecycle, from project initiation and planning through to execution and post-delivery review, ensuring all milestones and deliverables are met.</li><li>Manages service delivery risks by proactively identifying potential issues, developing mitigation strategies, and coordinating with internal teams to ensure continuous service improvement.</li><li>Ensures that all service delivery activities comply with contractual obligations, industry regulations, and internal quality standards, maintaining a strong focus on operational excellence.</li><li>Facilitates regular client meetings to review service performance, address concerns, and discuss opportunities for service enhancements, fostering a collaborative partnership with customers.</li><li>Prepares and delivers detailed reports and presentations to senior management, providing insights into service delivery performance, challenges, and recommendations for future improvements.<br><br></li></ul><strong>You Are The Right Fit If<br><br></strong><ul><li>Bachelor's / master’s degree in healthcare, Engineering, Business Administration or equivalent.</li><li>Minimum 7 years of experience within Service Delivery -Management or Customer Relationship Management in Medical Devices Industry or equivalent.</li><li>Minimum 5 years of experience in MR /CT modality </li><li>Experience with customer service management/biomedical with team leading experience.Customer focused &amp; High Commitment to patient safety and quality.Role model (Responsive, High discipline, agile and have high consistency in delivering results).</li><li>Have the skills, ability to lead, inspire &amp; develop high talented professional team members, and being open to feedback for driving results and fostering team engagement &amp; positive performance culture.</li><li>Have excellent analytical skills to solve problems and to make decisions on spot, as well as being able to articulate complex procedures by thinking laterally and offer creative solutions.</li><li>Fluency in English, verbal and written in addition to local language.<br><br></li></ul><strong>How We Work Together<br><br></strong>We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.<br><br>Onsite roles require full-time presence in the company’s facilities.<br><br>Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.<br><br>this role is a field/role.<br><br><strong>About Philips<br><br></strong>We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.<br><br><ul><li> Learn more about our business.</li><li> Discover our rich and exciting history.</li><li> Learn more about our purpose.<br><br></li></ul>If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.<br><br>

<p style=\"text-align:left\"><b>Job Location</b></p>Cairo<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Description</b></p><p>Do you want to be part of one of the most advanced global IT organizations in the world? We redefine the way business is done through technology and innovation! Do you have passion for technology and dream to learn and grow continuously?</p><p></p><p>IT at Procter & Gamble is where business, innovation and technology integrate to build an ambitious advantage for us. Our professionals are diverse leaders who apply deep IT understanding to deliver business models and capabilities. Whether your role is to craft an IT innovation strategy, protect our critical information systems and assets, or lead a strategic supplier, you will increase your technical mastery. Your passion for the industry will be nurtured by our culture of continued learning and growth. Your internship in IT builds change leadership and influence skills, breadth of experience across multiple businesses, and depth of expertise in one of our three IT areas: Application& Integration and Data & Analytics.</p><p></p><p>IT is a key business enabler that encompasses technology tools, strategic development, teamwork and decision-making. Our role goes beyond traditional "hardware and software"-- we provide distinctive value by connecting business needs and information technology possibilities. We challenge ourselves to apply new technologies and software to transform the way we drive business value. This includes:</p><p>Using disruptive technology and analytics to help win with consumers and shoppers Governing systems and making sure that we are cyber-prepared Delivering outstanding IT infrastructure and applications</p><p>We are looking for interns in the following IT areas:</p><ul><li>Application & Integration – The largest IT area focuses on Strategy, development, implementation, maintenance and business applications. Roles include: Application Manager, IT Operations Manager, Solution Manager and Project Manager.</li><li>Data & Analytics -Strategy of data and breaking it down into impactful results. Roles include: Data and Insights, Marketing Technology and Product Management, Data and Analytics</li></ul><p></p><p></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Qualifications</b></p><p>We look for leaders with strong academic results who are graduating <b>June 2027 & December 2027</b> with a BS in MIS, Computer Science, Industrial or Computer/Systems Engineering, Information Security, Analytics, (or like degrees).</p><br /><p><b>Skill requirements: Advanced knowledge in SQL, Paythom, Power BI, AI Prompt Engenering and Microsoft AI Studio. </b></p><ul><li>Proven use of technology to add business value</li><li>Adept at using Analytics technologies and tools for solving ad hoc business problems, innovating on potential future solutions, and working with technology to translate your innovations into robust, scaled, analytic solutions and significant insights</li><li>Excellent written and verbal communication skills to influence others to take action</li><li>Leadership in extra-curricular activities</li><li>Possess strong thinking/problem-solving skills which can be applied to business processes with a "can-do" attitude</li><li>Proven capability to handle multiple priorities</li></ul><br /><p><b>About us</b></p><p>We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide. Visit <a target=\"_blank\" href=\"http://www.pg.com/\">http://www.pg.com</a> to know more.</p><br /><p>Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.</p><p>We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.</p><br /><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Schedule</b></p>Full time<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Number</b></p>R000159941<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Segmentation</b></p>Internships

Limitless Naturals is a fast-growing wellness brand that has been serving the Egyptian market—and beyond—since 2020. Specializing in food supplements, multivitamins, and sports nutrition, we offer a diverse range of high-quality, science-backed products that support healthier, more active lifestyles. Our brand was born from a belief that everyone deserves access to effective, trustworthy wellness solutions—and we've been on a mission ever since to empower individuals to live at their fullest potential. With a keen eye on global trends and consumer needs, we pride ourselves on our agility, our ability to capture emerging health movements early, and our commitment to staying ahead of the curve. <br>Job Summary: We are seeking a passionate and talented Consumer & Market Insights Manager to join our dynamic team. The Insights & Business Intelligence Manager will deliver decision-grade insights that shape innovation choices and strengthen portfolio decisions across markets. The role ensures that recommendations are grounded in real consumer and HCP needs, validated evidence, market attractiveness, and cross-country opportunity sizing. <br>Key Responsibilities: Decision-Making Responsibilities Lead interpretation and synthesis of market, consumer, competitive, and performance data. Define the analytical scope and evidence required to support innovation and portfolio decisions. Determine whether existing evidence is sufficient or if additional data collection is required. Market & Opportunity Intelligence Lead opportunity sizing and market attractiveness assessments for Egypt, KSA, UAE, and other priority markets. Conduct deep-dive analysis of pharmaceutical and FMCG datasets to identify growth spaces, unmet needs, competitive dynamics, and category trends. Integrate multiple data sources (IQVIA, FMCG datasets, retailer data, scientific trends, claims evolution, pricing landscapes) Identify category trends, unmet needs, competitive dynamics, claims evolution, and scientific signals. Define and document consumer and HCP problem statements based on insight-driven evidence. Prepare opportunity sizing reports and strategic insight summaries that support idea evaluation and prioritization. Portfolio-Level Insight & Cross-Market Comparability Build and maintain a cross-market opportunity map showing relative value, risk, and scale potential across categories and countries. Provide insight-driven scenarios that support effective portfolio trade-offs. Maintain a single source of validated market facts to ensure consistency across Markets Deliver insight summaries that clarify relative value, risk, scalability, and competitiveness. Post-Launch Intelligence & Performance Analytics Lead post-launch performance analysis using sales trends, IQVIA trends, consumption patterns, retailer/HCP feedback, and digital/consumer signals. Compare actual launch performance to objectives and identify risks, gaps, and opportunities. Provide clear recommendations on how to scale, optimize, or adjust launched brands across markets. Ensure structured learnings from post-launch reviews are captured and integrated into future innovation and portfolio decisions. Insight Agenda Ownership & Evidence Standards Own the insight agenda and define key insight questions required to support innovation, portfolio, and launch decisions. Determine what evidence is decision-critical vs. optional and when existing data is sufficient vs. when new research is required. Recommend, design, or coordinate consumer/HCP research (qualitative or quantitative) when additional insight is required. Translate complex analytics into simple, actionable business implications for senior stakeholders. <br><br>Requirements<br><br>Bachelor's degree in Business or related field. Specialized certifications in analytics/BI are a plus. 3+ years of experience in insights, analytics, marketing science, category analysis, or business intelligence roles. Strong background in pharmaceutical, nutraceutical, OTC, or FMCG sectors. Strong command of IQVIA, FMCG datasets, retailer data, or FMCG consumer insight platforms High proficiency in Excel, Power BI, dashboards, and data modeling. Experience conducting or managing consumer/HCP research (qualitative or quantitative). Knowledge of analytics tools, SQL basics, or BI systems.

Job Description|<br>Location: Nasr City, Cairo, Egypt Department: Group Human Resources Level: Director / Senior Leadership Reports to: Group HR Leadership<br>Role Overview We are looking for a highly strategic and transformation-driven HR Transformation & Organizational Development Director to lead the evolution of the Group’s HR function into a scalable, technology-enabled, data-driven, and high-performing organization.<br>The role will own the design and execution of the Group HR Transformation Roadmap, covering HR governance, organization design, workforce planning, HR operations, payroll, employee relations, talent acquisition, HR technology, and people analytics.<br>The successful candidate will combine strategic HR leadership, organizational design expertise, process transformation, digitalization, and strong change-management capabilities to create efficient HR operating models and measurable business impact across multiple Group companies.<br>Key Responsibilities:<br>1. HR Transformation & Governance Develop and lead the Group HR Transformation Roadmap, ensuring successful delivery of strategic transformation initiatives. Review and redesign HR policies, SOPs, workflows, and governance frameworks. Lead the digitalization and automation of HR processes across Group companies. Design and implement an effective HR Shared Services / HR Operating Model. Establish and monitor HR service-level agreements, governance standards, and operating KPIs. Drive consistency, standardization, and operational excellence across the Group.<br>2. Organization Design & Effectiveness Lead organization design initiatives to ensure structures are aligned with business strategy and growth plans. Review organizational structures, reporting lines, spans of control, layers, and decision-making authority. Drive headcount rationalization and workforce optimization initiatives while maintaining business effectiveness. Develop and maintain a robust job architecture and role-mapping framework. Identify opportunities to improve organizational efficiency, accountability, and productivity. Partner with senior leadership to assess organizational capability and future workforce requirements.<br>3. Workforce Planning & Talent Strategy Lead strategic workforce planning across the Group. Develop workforce models aligned with business plans, growth projections, and organizational priorities. Identify critical roles, talent risks, capability gaps, and succession requirements. Establish and drive succession planning and talent continuity frameworks for critical positions. Partner with business leaders to ensure the right talent, capabilities, and workforce structure are in place.<br>4. Payroll Transformation Lead the transformation and automation of the end-to-end payroll operating model. Drive payroll process standardization, automation, and integration with HR systems. Improve payroll accuracy, compliance, controls, and processing efficiency. Establish robust payroll governance, controls, reporting, and audit mechanisms. Identify and eliminate manual processes, duplication, and payroll-related operational risks.<br>5. HR Operations Transformation Lead the automation and optimization of Hire-to-Retire processes. Re-engineer HR processes to improve efficiency, employee experience, and service delivery. Drive adoption of Employee Self-Service (ESS) and digital HR solutions. Establish process ownership, SLAs, controls, and continuous improvement mechanisms. Identify opportunities to simplify and standardize HR operations across Group companies.<br>6. Employee Relations Transformation Transform Employee Relations into a structured, transparent, and data-driven function. Implement standardized ER case management and tracking mechanisms. Digitize employee relations workflows, documentation, approvals, and case reporting. Develop ER dashboards and analytics to identify trends, risks, recurring issues, and opportunities for intervention. Ensure appropriate governance, consistency, confidentiality, and compliance in ER processes.<br>7. Talent Acquisition Transformation Lead the transformation of recruitment processes from Manpower Request through Onboarding. Automate recruitment workflows, approvals, candidate tracking, and onboarding activities. Improve recruitment efficiency, candidate experience, and hiring governance. Drive initiatives to reduce Time-to-Hire and improve recruitment quality. Establish recruitment analytics and dashboards to monitor hiring performance and bottlenecks. Partner with Talent Acquisition leadership to standardize recruitment practices across Group companies.<br>8. HR Technology, Digitalization & Analytics Lead the strategic utilization and optimization of ZeTalents across all relevant HR modules. Ensure maximum adoption and integration of HR technology across the Group. Identify opportunities for automation, workflow optimization, and system integration. Develop executive HR dashboards and people analytics to support data-driven decision-making. Establish meaningful HR KPIs, workforce analytics, and management reporting. Translate HR data into actionable insights for executive leadership.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About the Role</strong><p>We are looking for a Senior Product Manager to bring strategic clarity and operational discipline to a growing, multi-product portfolio (mCommons, Waterfall, Mappy/MAPI, and Rant &amp; Rave). This is not a ticket-writing role — it's a role for someone who can see the bigger picture, coach a team that's currently more comfortable with execution than strategy, and build the roadmap and reporting discipline the organization needs as it scales post-independence.</p><br><p>You'll work directly with product leadership and existing Product Owners, helping the org move from reactive, ticket-by-ticket firefighting to proactive, roadmap-driven planning — while still staying close enough to the day-to-day to unblock teams when needed.</p><br><strong>What You'll Own</strong><strong>Roadmap &amp; Strategy</strong><p>Own a "now / next / later" product roadmap across multiple products, communicating direction clearly to engineering, product, and executive stakeholders</p><br><p>Translate customer complaints and CSM (Customer Success Manager) requests into coherent strategic priorities — rather than one-off tickets with no bigger-picture tie-back</p><br><p>Anticipate shifts 2-3 months out and guide the team through pivots as priorities change</p><br><strong>Team Coaching &amp; Facilitation</strong><p>Coach current Product Owners — who currently operate more like business analysts — to think and operate at a true product management level</p><br><p>Facilitate cross-product triage and planning conversations, understanding what's coming this week, next week, and next month across the portfolio</p><br><p>Support (not necessarily run) ceremonies like standups, grooming, and retros — existing team leads handle day-to-day facilitation, but you'll need visibility into these to inform the bigger picture</p><br><strong>Process &amp; Reporting</strong><p>Fix broken sprint structure and reporting hygiene (currently, dev and QA work is mixed into a single sprint, breaking velocity and burndown tracking)</p><br><p>Establish consistent Jira ticket hygiene and standards across teams</p><br><p>Build reporting that can travel up to the executive level — clear, concise status that shows what's happening and why</p><br><strong>Cross-Functional &amp; Cross-Timezone Coordination</strong><p>Bridge the gap between customer-facing teams (CSMs) and engineering/product — Mobile Commons operates as both a product company and a marketing agency, and requests from custom/high-touch clients need a cleaner intake process</p><br><p>Improve communication structure across a distributed team spanning US, India, Ukraine, and Russia — including async workflows, written standups, and centralized communication channels</p><br><p>Build strong working relationships across engineering and product — success here isn't just about engineering delivery, it's about making both sides effective</p><br><strong>Organizational Assessment</strong><p>In the first weeks, assess team structure and current process maturity across products, and provide a clear recommendation: is the current structure sufficient, or are additional roles (e.g., a Scrum Master or a second PM) needed?</p><br><strong>What We're Looking For</strong><strong>Must-Haves</strong><p>10+ years of experience in product/project management, ideally with progression into strategic product ownership</p><br><p>Proven experience running Agile/Scrum practices — certification (CSM, SAFe, or equivalent) strongly preferred</p><br><p>Demonstrated experience managing or coaching offshore/distributed engineering teams (India, Eastern Europe, or similar)</p><br><p>Strong systems thinking — comfortable zooming out from a single ticket to see organizational-level patterns and root causes</p><br><p>Experience fixing broken or immature PM processes (sprint structure, reporting, ticket hygiene) at a prior company</p><br><p>Excellent communication skills — able to translate technical/operational detail for executive audiences</p><br><strong>Nice-to-Haves</strong><p>Prior experience in a hybrid product + services/agency environment</p><br><p>Familiarity with a modern web tech stack (Java, Ruby on Rails, Elixir, or similar) — not required, but helpful for building credibility with engineering</p><br><p>Experience in martech, adtech, or mobile messaging/communications platforms</p><br><strong>What This Person Is NOT</strong><p>Not someone who needs to be told exactly what to do — this role is explicitly <strong>not</strong> "monkey work"</p><br><p>Not primarily a hands-on daily Scrum Master for a single team (existing leads cover that) — though comfort stepping in when needed is a plus</p><br><p>Not required to be a deep technical expert in any specific language/framework</p><br><strong>Success Looks Like (First 90 Days)</strong><p>A clear, socialized product roadmap across mCommons, Waterfall, Mappy, and Rant &amp; Rave</p><br><p>Diagnosed and proposed a fix for the broken sprint/reporting structure</p><br><p>Existing Product Owners showing early signs of leveling up toward strategic thinking, not just ticket execution</p><br><p>A recommendation on whether additional roles (Scrum Master, junior PM) are needed</p><br><p>Improved visibility for leadership into weekly/monthly status across the whole portfolio</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is seeking an experienced <strong>Social Media Manager</strong> to lead the execution and growth of social media initiatives across both the company's brand and client accounts. This role combines content strategy, content creation, community engagement, analytics, and client collaboration to increase brand awareness, audience growth, and lead generation through social media marketing.</p><br>Role Overview<p>The <strong>Social Media Manager</strong> will be responsible for planning, creating, publishing, and optimizing social media content across multiple platforms while managing both company and client social media accounts. This role will oversee content calendars, identify growth opportunities, engage with online communities, analyze campaign performance, and collaborate closely with clients and internal teams to execute successful social media strategies.</p><br><p>This role is ideal for someone who enjoys combining creativity with data, understands how social media contributes to business growth, and thrives in a fast-paced agency environment managing multiple brands simultaneously.</p><br>Location<p><strong>Fully Remote | 10 AM - 2 PM EST (Part-time)</strong></p><br>Key ResponsibilitiesSocial Media Management<ul><li><p>Develop and manage social media calendars across multiple platforms and client accounts.</p><br></li><li><p>Publish content consistently while ensuring alignment with brand voice and campaign objectives.</p><br></li><li><p>Monitor industry trends, platform updates, and algorithm changes to improve content performance.</p><br></li><li><p>Identify opportunities to increase audience growth, engagement, and brand visibility.</p><br></li></ul>Content Creation<ul><li><p>Create engaging social media content, including graphics, captions, short-form videos, and other digital assets.</p><br></li><li><p>Edit and optimize content for LinkedIn, Instagram, TikTok, YouTube Shorts, and other relevant platforms.</p><br></li><li><p>Research trending topics, competitor content, and viral formats to generate new content ideas.</p><br></li><li><p>Collaborate with internal teams to develop educational, promotional, and thought leadership content.</p><br></li></ul>Community Engagement<ul><li><p>Monitor comments, direct messages, and audience interactions across social media platforms.</p><br></li><li><p>Foster engagement by responding professionally and maintaining consistent brand messaging.</p><br></li><li><p>Build relationships with industry leaders, influencers, partners, and target audiences.</p><br></li><li><p>Identify opportunities to strengthen online communities and increase audience participation.</p><br></li></ul>Analytics &amp; Reporting<ul><li><p>Track social media KPIs including reach, engagement, follower growth, conversions, and campaign performance.</p><br></li><li><p>Build reporting dashboards and present actionable insights.</p><br></li><li><p>Create and manage UTM tracking for campaign measurement and lead attribution.</p><br></li><li><p>Analyze campaign results and recommend data-driven improvements.</p><br></li></ul>Client Collaboration<ul><li><p>Serve as a client-facing representative for social media initiatives when needed.</p><br></li><li><p>Communicate campaign performance, recommendations, and strategic updates.</p><br></li><li><p>Coordinate with internal teams to execute client social media strategies successfully.</p><br></li><li><p>Manage client expectations while ensuring projects remain aligned with business objectives.</p><br></li></ul>QualificationsExperience<ul><li><p>3+ years of experience managing social media accounts in a professional environment.</p><br></li><li><p>Experience working within a B2B marketing agency or client-service environment is strongly preferred.</p><br></li><li><p>Experience creating and managing content calendars across multiple brands.</p><br></li><li><p>Experience developing social media content, community engagement strategies, and performance reporting.</p><br></li><li><p>Client-facing experience is a strong plus.</p><br></li></ul>Skills<ul><li><p>Social media strategy and execution</p><br></li><li><p>Content creation and copywriting</p><br></li><li><p>Short-form video editing</p><br></li><li><p>Community management</p><br></li><li><p>Social media analytics and reporting</p><br></li><li><p>UTM tracking and campaign attribution</p><br></li><li><p>Canva</p><br></li><li><p>Adobe Creative Suite</p><br></li><li><p>CapCut</p><br></li><li><p>LinkedIn</p><br></li><li><p>Instagram</p><br></li><li><p>TikTok</p><br></li><li><p>YouTube</p><br></li><li><p>Google Analytics</p><br></li><li><p>AI tools such as ChatGPT or Claude</p><br></li></ul>What Success Looks Like<ul><li><p>Social media channels consistently publish engaging, high-quality content.</p><br></li><li><p>Audience reach, engagement, and follower growth continue to improve.</p><br></li><li><p>Social media initiatives contribute to measurable brand awareness and lead generation.</p><br></li><li><p>Performance reporting provides actionable insights that improve future campaigns.</p><br></li><li><p>Clients receive proactive communication and remain confident in the social media strategy and execution.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to join a growing marketing organization where you'll own social media execution across multiple brands while helping clients strengthen their online presence. You'll have the opportunity to combine creativity, analytics, and client collaboration to drive measurable marketing results while continuing to grow your expertise in social media strategy and digital marketing.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position Summary</b><br>Location <br> <br> Cairo <br><strong>Audit &amp; Assurance | Assistant Manager</strong><br><strong>About Deloitte</strong>: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.<br><strong>Our Purpose</strong><br>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most-for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.<br>Our shared values guide the way we behave to make a positive, enduring impact:<br><ul><li>Lead the way</li><li>Serve with integrity</li><li>Take care of each other</li><li>Foster inclusion</li><li>Collaborate for measurable impact</li></ul><br><strong>Audit &amp; Assurance | Assistant Manager </strong><br>During your tenure as an<strong> Assistant Manager in Audit &amp; Assurance,</strong> you will demonstrate and develop your capabilities in the following areas: <br><ul><li>Takes responsibility for understanding key statistics and industry matters about entity before engagement begins, for example, by asking other team members and reading the prior year financial statements (including the enhanced audit report) or audit documentation </li><li>Understands allocation of responsibilities between the engagement team and experts or specialists, including timescales and how the work of experts and specialists will contribute to the objectives of the audit </li><li>Takes responsibility for understanding key statistics and industry matters about entity before engagement begins, for example, by asking other team members and reading the prior year financial statements (including the enhanced audit report) or audit documentation </li><li>Understands allocation of responsibilities between the engagement team and experts or specialists, including timescales and how the work of experts and specialists will contribute to the objectives of the audit </li><li>Coordinates with management and expert/specialists for the key engagement or project deliverables and due dates. Track's findings of work performed and follows up the impact of work to be performed by other members of the engagement team </li><li>Applies guidance material in relevant guides, practice aids, and tools so that an appropriate level of professional skepticism is reflected in procedures performed, evidence obtained, and conclusions reached </li><li>Signs off appropriately on work performed and reviewed. Takes responsibility for meaningful completion of all necessary checklists, procedures and tailoring and concluding questions prior to signing-off. Proactively checks whether others have signed off appropriately and follows up where necessary </li><li>Contributes to the development of a comprehensive project plan, using prior year knowledge to help identify audit priorities that can be performed earlier in the audit cycle. Seeks awareness of contingency plans if the entity's management team fails to meet their deadlines </li><li>Prepares and reviews documentation by anticipating questions that reviewers may ask, including not just the conclusion but the relevant facts, analysis, reference to authoritative literature and professional judgements made in reaching it </li><li>Encourages wider team adopt an attitude of professional skepticism, to have a questioning mind-set and to further investigate as and when appropriate. Is able to identify the key questions to be answered </li><li>Document's objectivity, independence, and continuance decisions, checking that sufficient enquiries have been made and that all information has been captured. </li><li>Checks that staff on the engagement have adequate technical knowledge, including industry knowledge, for the areas in which they are working. Provides briefings as required </li></ul><br><strong>Leadership Capabilities: </strong><br><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact </li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent </li><li>Understands expectations and demonstrates personal accountability for keeping performance on track </li><li>Actively focuses on developing effective communication and relationship-building skills </li><li>Understands how their daily work contributes to the priorities of the team and the business </li></ul><br><strong>Qualifications: </strong><br><ul><li>6+ years of experience in auditing, with leading professional services firms or large multinational organizations and systems. </li><li>Degree in Business, Accounting, or related field. </li><li>Successful record of engagement management </li><li>Fluent in English (Reading, Speaking and Writing). Arabic is a plus. </li><li>CPA, CA, CIA, CISA or equivalent </li></ul><br> #LI-NN1<br> </div>