وظائف مدير البرامج - الإسكندريه مصر

ملخص الوظيفه مسؤول عن تحديد احتياجات العملاء وتقديم حلول مخصصة في مجال الأثاث المكتبي والتصميم الداخلي. يقوم بإعداد الرسومات الفنية باستخدام برنامج AutoCAD، ويدعم عملية البيع بخبرته التصميمية، ويضمن مطابقة مواصفات المنتجات لمتطلبات العملاء.   المسؤوليات: التواصل والمتابعة مع العملاء لفهم احتياجاتهم وتقديم الاستشارات الفنية المناسبة. إجراء المعاينات، وإعداد العروض الفنية، وتسعير المنتجات وفقًا لمتطلبات العملاء. متابعة المشروعات مع العملاء والإدارات الأخرى بدءًا من التنفيذ وحتى التسليم. إجراء متابعات دورية بعد التسليم مع العملاء لضمان رضاهم وخلق فرص بيع جديدة.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية و مسائية</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>

<p>Carry out the entry and exit procedures for guests and address any problems they may have during their stay. * Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager. * Carry out the check-in and check-out procedures. * Monitor the VIP, COMP and HOUSE-USE during all stages. * Carry out the foreign currency exchange transactions. * Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed. * Enter the cash revenues of the departments into the cash register * Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.). * Continuously monitor the hotel s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer. * Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department. * Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved. * Take note of guests wakeup call requests. * Forward guest requests to the Guests Relations Department. * Read the log book and identify the jobs that need to be followed-up. * Gather information about all of the events at the hotel. * Has knowledge of the night audit procedures. * Always greet and bid farewell to guests in a friendly manner. * Exchange reports with other departments in full. * Ensure that all official documents are completed in full and in an orderly manner. * Provide full and accurate information to his/her managers. * Take part in the Front Office Department s internal communication meetings and trainings. * Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility. * Knows whom to contact in case of an emergency such as hospitals, taxis, police etc. * Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility. * Take part in the Emergency Response Teams. * To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). * To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. * To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. * Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities * Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school or vocational diploma. * Experience: At least 2 years of related work experience in the industry. * Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. * Courses and Training: Theoretical and practical background. * Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). * Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</p>

<p>Carry out the entry and exit procedures for guests and address any problems they may have during their stay. <br>* Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager. <br>* Carry out the check-in and check-out procedures. <br>* Monitor the VIP, COMP and HOUSE-USE during all stages. <br>* Carry out the foreign currency exchange transactions. <br>* Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed. <br>* Enter the cash revenues of the departments into the cash register <br>* Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.). <br>* Continuously monitor the hotel s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer. <br>* Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department. <br>* Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved. <br>* Take note of guests wakeup call requests. <br>* Forward guest requests to the Guests Relations Department. <br>* Read the log book and identify the jobs that need to be followed-up. <br>* Gather information about all of the events at the hotel. <br>* Has knowledge of the night audit procedures. <br>* Always greet and bid farewell to guests in a friendly manner. <br>* Exchange reports with other departments in full. <br>* Ensure that all official documents are completed in full and in an orderly manner. <br>* Provide full and accurate information to his/her managers. <br>* Take part in the Front Office Department s internal communication meetings and trainings. <br>* Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility. <br>* Knows whom to contact in case of an emergency such as hospitals, taxis, police etc. <br>* Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility. <br>* Take part in the Emergency Response Teams. <br>* To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). <br>* To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. <br>* To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. <br>* Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities <br>* Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school or vocational diploma. <br>* Experience: At least 2 years of related work experience in the industry. <br>* Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. <br>* Courses and Training: Theoretical and practical background. <br>* Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). <br>* Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</p>

<p>In this role, you’ll be at the forefront of our growth—connecting with clients, delivering tailored insurance solutions, and driving measurable impact in one of the fastest-growing sectors.</p><p><br></p><p> What You’ll Do:</p><p>• Drive sales growth by exceeding assigned targets and contributing to company success.</p><p>• Source and qualify new clients using diverse channels including databases, networks, and referrals.</p><p>• Cultivate and maintain a robust prospect pipeline for consistent lead generation.</p><p>• Conduct consultative, face-to-face client engagements to present insurance solutions.</p><p>• Ensure timely follow-up and documentation for all client interactions.</p><p>• Generate referrals and additional opportunities from client engagements.</p><p>• Make strategic outbound calls to prospective customers to arrange meetings.</p><p>• Represent the company at local events and promotional activities to boost our presence.</p><p>• Prepare and share daily activity and sales reports with your manager.</p><p><br></p><p> What We’re Looking For:</p><p>• Bachelor’s degree in Business, Marketing, Pharmacy, Biotechnology, or related fields.</p><p>• 1-3 years of experience in any field; insurance experience is a plus.</p><p>• Fresh Graduates are welcome to apply. (With internships or Student activities experience). </p><p>• Excellent command of written and spoken English.</p><p>• Strong confidence, goal-driven mindset, and motivation to succeed.</p><p>• Exceptional sales, communication, and negotiation skills.</p><p>• Proven ability to build rapport and close deals.</p><p><br></p><p>✨ What We Offer:</p><p>• Comprehensive training and onboarding program</p><p>• Competitive salary</p><p>• Attractive commission structure</p><p>• Clear career progression opportunities</p><p>• Continuous learning and development</p><p>• A supportive, collaborative work environment</p><p><br></p><p> Ready to elevate your career in Business Development?</p><p><br></p>

<p>Pan Marine Petroleum Services is seeking a motivated Documentation Officer to support our operations by managing documentation processes with accuracy and efficiency.</p><p>Responsibilities:</p><ul><li>Prepare, review, organize, and maintain all logistics and shipping documentation</li><li>Ensure proper filing and archiving of project records on the company s system</li><li>Support project teams by maintaining logistics plans, schedules, permits, and project correspondence</li><li>Ensure client deliverables are submitted within agreed timelines</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelors degree in a relevant filed</li><li>From 1-2 years' experience in in document control, shipping documentation, logistics operations, or maritime services</li><li>Excellent attention to detail</li><li>Strong organizational and record-keeping skills</li><li>Effective communication and coordination abilities</li></ul>

<p><b>JOB SUMMARY</b></p><p><br></p><p>&nbsp;The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.</p><h3>Managing Sales Activities</h3><p>Manages sales efforts for the hotel including local corporate and social catering. Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative. Responds to incoming catering opportunities for the hotel. Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the hotel based on market conditions and hotel needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Designs, develops and sells creative catered events. Maximizes revenue by up-selling packages and creative food and beverage. Manages catering sales revenue and operation budgets, and provides forecasting reports. Develops menus which drive sales. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.</p><h3>Providing Exceptional Customer Service</h3><p>Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction. Executes and supports the company s Customer Service Standards and hotel s Brand Standards. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the hotel s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Develops a close working relationship with operations to ensure execution of strategies at the hotel level.</p><h3>Additional Responsibilities</h3><p>Performs other duties, as assigned, to meet business needs.</p><p><strong>Desired Candidate Profile</strong></p><h3>CANDIDATE PROFILE</h3><p>Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</p>

<p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire.</p><p>Role purpose</p><p>The purpose of this role is to provide essential logistical and administrative support to the Teaching Operations team, ensuring the smooth and efficient running of daily teaching activities. Reporting to the Teaching Operations Manager or Coordinator, the Assistant supports the preparation of teaching spaces, materials and equipment, assists with venue checks and other logistical arrangements, and completes routine administrative tasks such as data entry, filing and document preparation. The role responds to day-to-day operational needs and requests from teaching staff, helping maintain operational readiness and contributing to a high-quality learner and teacher experience. The role works closely with teaching staff and operational colleagues to ensure classrooms, materials, equipment and other resources are ready in advance of classes and that operational tasks are completed accurately and on time. The Assistant supports safeguarding and health &amp; safety procedures through routine checks and reporting, and contributes to a positive, responsive and efficient working environment. The role requires strong attention to detail, responsiveness and a proactive approach to supporting the smooth execution of daily teaching operations.</p><p>Role Accountabilities</p><p>Customer Experience &amp; Service Delivery:</p><ul><li>Receives and responds to customer enquiries, identifying complex issues that require resolution by others and referring them appropriately.</li><li>Recognises the impact of incidents, including child protection incidents, behaviour management issues, complaints, resourcing problems, and logistical or technical difficulties, and proactively alerts the Team Leader to concerns that may affect service delivery or customer experience.</li><li>Monitors the movement of Young Learner students during classes, ensuring they remain safe and on the premises, and escalates concerns to the Academic Team.</li><li>Delivers administrative and customer services in line with agreed corporate procedures to maximise quality, continuity and efficiency.</li><li>Provides logistical support for the organisation and delivery of teaching, registration, and other internal and external activities and events, including setting up classrooms in accordance with British Council standards and rearranging furniture and layouts with contracted staff.</li><li>Proactively communicates and liaises with internal and external stakeholders to ensure effective coordination and delivery of services and activities.</li></ul><p>Administration, Facilities &amp; Operational Support:</p><ul><li>Supports day-to-day operational and administrative requirements, including clerical work, filing, scanning, archiving, document and database updates, and maintaining accurate records relating to the work area.</li><li>Supervises administrative and logistical services and assists the Marketing Officer with maintaining records of promotional materials.</li><li>Ensures classroom IWBs are functioning correctly by carrying out basic troubleshooting and escalating technical issues to the IT Technician as required.</li><li>Reports premises and equipment maintenance issues to the Business Operations team.</li><li>Monitors small-scale resources, cash and stock in line with established procedures, ensuring equipment and materials are available and ready for use when required.</li><li>Monitors the cleanliness of the British Council building, ensuring classrooms and public areas meet British Council standards, particularly during class changeovers and after-hours support, and reports service provider issues to the Business Operations team.</li><li>Acts as the point of contact for deliveries to the Teaching Centre.</li></ul><p>Planning, Suppliers &amp; Self-Management:</p><ul><li>Plans and prioritises own work activities, responding to changing requirements to ensure effective delivery of responsibilities across daily and weekly time horizons.</li><li>Coordinates external contractors and suppliers to complete straightforward, time-limited activities in line with established procedures, monitoring completion against agreed quality and time standards to ensure efficient service delivery.</li><li>Supports effective coordination of suppliers and services and maintains operational readiness by ensuring agreed activities, resources and logistical requirements are completed accurately and on time.</li></ul><p>Qualification and Experience Essentials</p><ul><li>High School Certificate</li><li>University Graduate or Diploma in any field</li><li>Minimum of 1 year of full-time work experience</li></ul><p>Desirable</p><ul><li>Experience of working in an educational institution</li></ul><p>Important information</p><ul><li>British Council Pay band: 2</li><li>Contract type: FTC</li><li>Location: Egypt</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High School Certificate</li><li>University Graduate or Diploma in any field</li><li>Minimum of 1 year of full-time work experience</li><li>Experience of working in an educational institution</li></ul>

<p>We are seeking an enthusiastic and strategic Assistant Director of People &amp; Culture to join our team in Swissotel Resort El Qusier, Egypt. In this pivotal role, you will partner with senior leadership to develop, implement, and oversee comprehensive people strategies that drive organizational success, foster colleague engagement, and ensure full compliance with local and international employment regulations. As a collaborative leader with strong analytical capabilities, you will champion our culture of inclusivity, support, and continuous improvement while managing the day-to-day operations of our People &amp; Culture department. Collaborate with senior leadership to align people and culture initiatives with organizational goals, staffing strategies, and talent retention objectives Plan, develop, coordinate, and implement HR policies, processes, training programs, and engagement initiatives that support organizational mission and strategic priorities Administer and oversee key People &amp; Culture programs including compensation and benefits, performance management, talent development, recognition initiatives, occupational health and safety, and compliance matters Identify staffing and recruiting needs; develop and execute best practices for talent acquisition, onboarding, and retention Conduct thorough research and analysis of organizational trends, metrics, and data from HRIS or talent management systems to inform strategic decision-making Monitor and ensure organizational compliance with Egyptian employment laws, international labor standards, and recommended best practices; proactively review and modify policies to maintain compliance Manage the People &amp; Culture budget effectively, including benefits administration, labor and salary reporting, and cost-effective program planning Build authentic relationships with colleagues and leaders, demonstrating empathy and understanding while supporting their professional development and well-being Assist departmental leaders and senior managers in developing action plans to address colleague feedback and organizational challenges Facilitate administration of leave of absence, disability claims, and other statutory requirements in accordance with local legislation Communicate clearly with all colleagues regarding benefit eligibility, enrollment, and program participation Demonstrate resilience and decisiveness when managing complex HR matters, escalated situations, and sensitive confidential information Support leaders in understanding and implementing any applicable collective bargaining agreements Perform additional duties as assigned to support organizational objectives</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Experience &amp; Education:</strong> Minimum 4 years of professional experience in a Human Resources leadership or management capacity Bachelor's degree in Human Resources Management, Business Management, Organizational Development, or a related field Demonstrated experience working in hospitality, international business, or similar customer-focused industries Solid understanding of Egyptian employment laws and international labor regulations Experience managing HR functions in both unionized and non-unionized environments</p><p><strong>Required Skills &amp; Competencies:</strong> Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Familiarity with HRIS software platforms and talent management systems Exceptional analytical and data interpretation skills with ability to translate metrics into actionable insights Strong problem-solving, strategic thinking, and decision-making capabilities Excellent conflict-resolution and mediation skills with high emotional intelligence Outstanding written and verbal communication skills with ability to present to diverse audiences Demonstrated ability to manage multiple priorities, work under pressure, and maintain attention to detail Strong financial acumen with understanding of budgeting, cost analysis, and financial planning Project management and change management experience Ability to maintain confidentiality and exercise sound judgment with sensitive information Collaborative and inclusive leadership style with genuine passion for supporting colleague development</p><p><strong>Preferred Qualifications:</strong> Experience in international or multicultural HR environments Knowledge of compensation and benefits administration Experience with performance management systems and talent development programs Familiarity with occupational health and safety compliance frameworks</p>

<ul><li><p>Conduct Site survey, and collect all the needed data for the engineering design. Listen to customer requirements and understand the requested sequence in order to estimate the engineering and programming period.&nbsp;</p></li><li><p>Report the site survey to the technical office.</p></li><li><p>Responsible to prepare the material list of PLCs.</p></li><li><p>Help in choosing the suitable SCADA development software according to the required application, number of tags, and customer`s requirements</p></li><li><p>Gathering the P&amp;ID, the mimic or drawings provided from the customers to design the various screen.</p></li><li><p>Prepare the price structure (the whole costs for this project including materials list and man power cost and some other factors) and deliver it to the sales department for preparing the proposal.</p></li><li><p>Design the main screens and submit the primary design for approval and then finalize the screens as well as the links of the PLC. Test the PLC program with the SCADA project.</p></li><li><p>Prepare the HMI device and download the application project.</p></li><li><p>Responsible of the PLC and SCADA at the commissioning and start up the system on-site.</p></li><li><p>Configuration, commissioning and start-up of instrumentations, such as flow metering system, level measurements, RTGs, pressure and temperature transmitters.</p></li><li><p>Prepare the final documentation to the client.</p></li><li><p>With co-ordination with the maintenance manager, prepare maintenance schedule and master plane and job reports and certificates.</p></li><li><p>Response promptly and effectively to normal and urgent customer calls referring to the history of the equipment to present for better time management.</p></li><li><p>Maintain a high level of product knowledge and problem solving techniques through attending training sessions, on-site training and self-development.</p></li><li><p>Review the wiring diagram, conduct loop test and troubleshooting.</p></li><li><p>Provide regular progress report, weekly time sheet, and end of work report.</p></li><li><p>Responsible for safety, health and environmental protection of the work site by following policy statement and personal safety guidelines.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Good knowledge of TIA Siemens software for PLC and SCADA.</p></li><li><p>Good background of instrumentation and loop tests.</p></li><li><p>Good time management.</p></li><li><p>Active listening, creative thinking and decision making.</p></li><li><p>The ability to manage pressure and conflicting demands and prioritize tasks and workload.</p></li><li><p>A pleasant, confident and teamwork.</p></li><li><p>Reliability and honesty.</p></li><li><p>Computer skills – Microsoft Office Package.</p></li><li><p>Good language skills especially English.</p></li></ul><p></p>

<ul><li><p>Conduct Site survey, and collect all the needed data for the engineering design. Listen to customer requirements and understand the requested sequence in order to estimate the engineering and programming period.&nbsp;</p></li><li><p>Report the site survey to the technical office.</p></li><li><p>Responsible to prepare the material list of PLCs.</p></li><li><p>Help in choosing the suitable SCADA development software according to the required application, number of tags, and customer`s requirements</p></li><li><p>Gathering the P&amp;ID, the mimic or drawings provided from the customers to design the various screen.</p></li><li><p>Prepare the price structure (the whole costs for this project including materials list and man power cost and some other factors) and deliver it to the sales department for preparing the proposal.</p></li><li><p>Design the main screens and submit the primary design for approval and then finalize the screens as well as the links of the PLC. Test the PLC program with the SCADA project.</p></li><li><p>Prepare the HMI device and download the application project.</p></li><li><p>Responsible of the PLC and SCADA at the commissioning and start up the system on-site.</p></li><li><p>Configuration, commissioning and start-up of instrumentations, such as flow metering system, level measurements, RTGs, pressure and temperature transmitters.</p></li><li><p>Prepare the final documentation to the client.</p></li><li><p>With co-ordination with the maintenance manager, prepare maintenance schedule and master plane and job reports and certificates.</p></li><li><p>Response promptly and effectively to normal and urgent customer calls referring to the history of the equipment to present for better time management.</p></li><li><p>Maintain a high level of product knowledge and problem solving techniques through attending training sessions, on-site training and self-development.</p></li><li><p>Review the wiring diagram, conduct loop test and troubleshooting.</p></li><li><p>Provide regular progress report, weekly time sheet, and end of work report.</p></li><li><p>Responsible for safety, health and environmental protection of the work site by following policy statement and personal safety guidelines.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Good knowledge of TIA Siemens software for PLC and SCADA.</p></li><li><p>Good background of instrumentation and loop tests.</p></li><li><p>Good time management.</p></li><li><p>Active listening, creative thinking and decision making.</p></li><li><p>The ability to manage pressure and conflicting demands and prioritize tasks and workload.</p></li><li><p>A pleasant, confident and teamwork.</p></li><li><p>Reliability and honesty.</p></li><li><p>Computer skills – Microsoft Office Package.</p></li><li><p>Good language skills especially English.</p></li></ul><p></p>

<p><br></p><p>Organizational Context and Scope Under the overall supervision of the Regional Director and the direct supervision of the Senior Regional Media and Communications Officer, the Senior Audiovisual Communications Associate will support brand compliance and production of audiovisual and graphic content that contribute to the Organization s communications objectives. The incumbent will contribute to the development and implementation of multimedia activities that enhance visibility and engagement across digital and traditional platforms.</p><p>Brand Compliance and Quality Control Support the application of IOM branding guidelines and visual identity standards in audiovisual and graphic outputs. Contribute to maintaining consistency in tone, style, and overall quality across all multimedia products.</p><p>Content Creation and Production Capture photographs and video footage for campaigns, events, and field activities, working with the RO staff and Mission communications focal points. Edit videos for social media, web, and broadcast use, including adding subtitles, motion graphics, and branding elements. Support the preparation and layout of infographics, social media cards, and other visual assets for digital and print channels.</p><p>Technical Expertise and Innovation Operate photography and videography equipment to support the production of audiovisual materials for the Regional Office. Use industry-standard software for photo editing, video production, and graphic design (e.g., Adobe Creative Suite: Photoshop, Illustrator, Premiere Pro, After Effects) to prepare multimedia content requested by the communications team and missions. Stay updated on emerging trends in digital storytelling and multimedia production to support the team with updated techniques and practical recommendations.</p><p>Collaboration and Support Work closely with the communications team to contribute creative ideas and support the timely delivery of multimedia content. Provide technical support and training to staff on audiovisual best practices when required.</p><p>Other Duties Perform other related duties as assigned to support the communications activities of the Regional Office.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><b>Education</b> Bachelor's degree in Communications, Multimedia Design, Graphic Arts, or related field from an accredited academic institution, with four years of relevant professional experience; or High school diploma with six years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li><b>Experience</b> Experience in photography, videography, and video editing for institutional or corporate communications. Demonstrated experience in producing infographics and other graphic design outputs. Familiarity with social media platforms and optimization of multimedia content for digital channels. UN/NGO experience and knowledge in the field of migration would be an asset.</li><li><b>Skills</b> Strong creative and technical skills in multimedia production. Ability to handle multiple projects under tight deadlines. Knowledge of motion graphics and animation is an asset. Excellent interpersonal and communication skills; ability to work in a multicultural environment.</li><li><b>Languages</b> All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, fluency in English and Arabic is required (oral and written). Knowledge of French would be an advantage Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li><li><b>Required Competencies</b> IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</li><li><b>Values</b> - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li><li><b>Core Competencies behavioural indicators</b> Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li><li><b>Managerial Competencies behavioural indicators</b> (applicable only if with direct reports) Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential. Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust : Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction. Humility : Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>

<p>Supports the Director of Recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.</p><p><strong>Supporting Recreation Operations</strong></p><ul><li>Supervises and manages employees.</li><li>Supports day-to-day operations.</li><li>Understands employee positions well enough to perform duties in employees' absence.</li><li>Monitors quality, standards and meets the expectations of the customers on a daily basis.</li><li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li><li>Schedules events, programs, and activities, as well as the work of others.</li><li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.</li><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li>Supports the management of outside vendors including water sports and scuba.</li><li>Orders and manages necessary supplies.</li><li>Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.</li><li>Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).</li><li>Manages group activities including sand painting, bon fires, and team building events.</li><li>Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.</li></ul><p><strong>Providing and Ensuring Exceptional Customer Service</strong></p><ul><li>Serves as a role model to demonstrate appropriate behaviors.</li><li>Provides services that are above and beyond for customer satisfaction and retention.</li><li>Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.</li></ul><p><strong>Conducting Human Resources Activities</strong></p><ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li>Participates in the performance appraisal system process, giving feedback when needed.</li><li>Coordinates training activities for employees in department.</li><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li><li>Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area. OR 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.</p>

<p>The Role Title : Chief Commercial Officer Location : Remotely and Serving EMEA region Reporting to: CEO PaxeraHealth has developed and commercialized an AI algorithm as a service platform that helps healthcare systems to create their own AI algorithms with zero coding . This new system, The Ark , is a major differentiator in the medical imaging space as it uses AI to solve health systems clinical, economic, and volume-based challenges. As a 3x best in KLAS winner, PaxeraHealth is already a key player in the Enterprise Imaging space. The company s recent funding round, significant customer growth, and the ARK tool will allow PaxeraHealth to become a world leader in the Healthcare IT and Imaging space. At this pivotal stage of growth, PaxeraHealth is seeking a Chief Commercial Officer (CCO) to partner with its CEO to develop commercial and business development strategies that are optimized for both short-term results and long-term strategy. Leads and scales the Sales, Business Development and Customer Success company initiatives that drive new business development and nurture business partner relationships. The CCO will work closely with the Executive Team and Board of Directors and will serve as a key member of the senior management team. The CCO will manage customer relationships and also bring in new customers to PaxeraHealth. This person will partner with the CEO and Executive Team on structuring these key partnerships. The CCO will be charged with providing the leadership and direction functionally and culturally necessary to create an efficient, scalable, and high-performing sales function. This person will create, implement, and drive repeatable sales and business development processes, by implementing KPIs and maintaining accountability. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Determines and performs revenue, sales, and earnings objectives for business development Hires, trains, and leads a high performing sales team and establish a track record of consistent, predictable revenue growth and goal achievement Creates and implements effective go to market sales and business development strategies and infrastructure, including implementing a repeatable and scalable sales process, setting a track record of over-delivering on forecasts and closing deals. Partner with the executive team to execute this vision Develops and implements strategies to support the achievement of the overall business operations objectives through company-wide cascading of goals to align and motivates employees at all levels of the organization Overcomes objections, effectively analyzes problems, determines appropriate action for solutions, and exhibits timely and decisive actions Understands PaxeraHealth s technology platform and AI system in order to optimally position the company s solutions to customer-specific needs, acting as a trusted advisor to each client Implements, measures, and ensures sales and marketing processes. Establishes KPIs to ensure proper forecasts are being set and achieved Assists in leading the company through its continued growth and development, providing expertise (vision, organization, strategy) to help grow the company as it continues to mature Strategically aligns PaxeraHealth s technology to customer goals and objectives by working with the CFO and senior management team to understand needs and instructively articulate use cases for products and services</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION AND EXPERIENCE International Leadership: Demonstrated success leading commercial operations and driving revenue growth across the regions of Africa, Europe, the Levant, the GCC, and Asia, including experience managing geographically distributed teams, channel partners, and diverse healthcare markets. Proven Sales Leader: Past success building and managing high-quality, high-performing commercial organizations. Ability to set proper sales goals, hold the team accountable while working across departments to meet common goals and support life cycle of client relationship. , Domain Experience: Deep experience within the healthcare technology space, preferably in medical imaging Strong communication and interpersonal skills. Commercial Strategy: Previous success leading the development of a company s commercialization strategy in collaboration with the executive leadership team, ensuring alignment for short and long-term objectives, executive on a go-to-market strategy and driving transformational growth. Experience in managing all the phases of contract negotiation - internal and external. Consultative Sales Experience: Experience with complex, consultative sales process with multiple stakeholders and decision-makers, specifically with CTOs, CIOs, and CMIOs . Sales and Marketing Operations: Proven experience implementing, measuring, and ensuring sales and marketing forecasting, processes, systems, compensation plans and KPIs are established, monitored, and achieved Board Experience: Experience building high growth companies, interfacing with VCs and BoDs SKILLS AND ABILITIES Entrepreneurial: Self-driven mindset focused on execution; strategic and analytical, with a track record of discipline and resourcefulness. Executive Presence: Ability to partner with executive team and key stakeholders to ensure alignment and drive strategic growth; maintain relationships with executives and key stakeholders Accountability: Cultivates an environment that empowers employees to hold each other accountable to both individual and corporate goals Share</p>

الوصف الوظيفي &ndash; أخصائي مبيعات   الشركة: ديسكي للأثاث المكتبي والديكور المسمى الوظيفي: أخصائي مبيعات – Sales Specialist القسم: المبيعات   الهدف من الوظيفة   مسؤول عن تحقيق أهداف المبيعات من خلال استقطاب العملاء الجدد، متابعة العملاء الحاليين، فهم احتياجاتهم، وتقديم منتجات وحلول الأثاث المكتبي والديكور المناسبة لهم، مع الحفاظ على مستوى متميز من خدمة العملاء.   المهام والمسؤوليات   - التواصل مع العملاء الحاليين والمحتملين والتعرف على احتياجاتهم. - تقديم وشرح منتجات وخدمات الشركة بطريقة احترافية. - إعداد ومتابعة عروض الأسعار والتفاوض مع العملاء. - متابعة العملاء حتى إتمام عملية البيع. - تحقيق أهداف وخطط المبيعات الشهرية. - بناء علاقات قوية ومستدامة مع العملاء. - متابعة طلبات العملاء والتنسيق مع الأقسام الداخلية لضمان تنفيذها بالشكل المطلوب. - متابعة السوق والمنافسين والبحث عن فرص مبيعات جديدة. - تحديث بيانات العملاء وتقارير المبيعات بشكل مستمر. - الالتزام بسياسات وإجراءات الشركة وتحقيق مؤشرات الأداء المطلوبة.   المؤهلات والمهارات المطلوبة   - مؤهل عالٍ مناسب. - خبرة من سنة إلى 3 سنوات في مجال المبيعات. - مستوى جيد في اللغة الإنجليزية. - مهارات تواصل وإقناع وتفاوض قوية. - شخصية لبقة وحسنة المظهر. - القدرة على بناء علاقات جيدة مع العملاء. - القدرة على العمل تحت ضغط وتحقيق أهداف المبيعات. - يفضل وجود خبرة في مجال الأثاث المكتبي أو الديكور.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>

<p>• Own the P&amp;L. Build and run a ring-fenced P&amp;L for Developer Solutions — accountable for revenue, margin, and profitability.</p><p><br></p><p>• Productize our capabilities. Turn Nawy's sales engine, market data and research, and marketing machinery into packaged, priced products for developers — spanning sales enablement and managed sales, lead generation, CRM and lead routing, market intelligence and data, pricing and feasibility support, and launch and go-to-market.</p><p><br></p><p>• Set pricing and packaging. Define the product catalog and commercial model, and sequence launches by margin and readiness.</p><p><br></p><p>• Build the pipeline and land clients. Own business development to developers; personally win the first anchor accounts and grow them into recurring relationships.</p><p><br></p><p>• Stand up delivery. Build the operating model, standards, and systems that deliver these services at quality and target margin.</p><p><br></p><p>• Build the team. Recruit and lead a cross-functional team, and partner with Nawy's core functions to draw on their capabilities.</p><p><br></p><p>• Shape strategy. Report to the Chief Growth Officer and help set the direction for one of Nawy's newest growth pillars.</p><p><br></p><p><br></p><p><b>In Your First Year</b></p><p><br></p><p>• Define and launch the product catalog and pricing.</p><p><br></p><p>• Sign your first developer clients and build a qualified pipeline.</p><p><br></p><p>• Stand up the delivery model and core team.</p><p><br></p><p>• Hit the commercial and margin targets set with the CGO, managing the initial build period as a disciplined investment.</p><p><br></p><p><b>Requirements</b></p><p>Must-haves</p><p><br></p><p>• Proven P&amp;L ownership — you've been accountable for revenue and profit, not only a functional budget.</p><p><br></p><p>• A track record of building or scaling a business, business line, or venture from an early stage.</p><p><br></p><p>• Strong B2B / enterprise commercial skills — building pipeline, closing, and growing accounts.</p><p><br></p><p>• Commercial acumen — pricing, margin, and cost discipline come naturally to you.</p><p><br></p><p>• Leadership — you've built and led teams and worked across functions.</p><p><br></p><p>• Comfort with ambiguity and a genuine bias to build.</p><p><br></p><p>Nice-to-haves</p><p><br></p><p>• Experience in real estate, proptech, or selling to developers.</p><p><br></p><p>• A background in productizing services or capabilities into sellable offerings.</p><p><br></p><p>• Egypt or wider MENA market experience.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>Cotton Spinning company is Actively Searching for A Warehouse Officer with +5 Years Experience Handling the Full Cycle of Overseeing Warehouse Inbound &amp; Outbound procedures. Core Job Duties &amp; Responsibilities: 1. Inventory Control &amp; System Management ERP/WMS System Administration: Accurately record all inbound (Goods Receipt Notes) and outbound (Goods Issue Notes) movements in Enterprise Resource Planning (ERP) or Warehouse Management Systems (e.g., SAP). Stock Audits &amp; Reconciliation: Conduct regular cycle counts and physical stock audits 2. Inbound &amp; Outbound Operations Oversight Receiving &amp; Quality Checks: Inspect incoming delivery trucks, verify physical counts against purchase orders (POs) and bills of lading, and reject damaged goods. Dispatch Management: Coordinate with logistics providers, commercial department to prepare, pack, and clear outgoing shipments on time. Documentation: Maintain meticulously organized physical and digital records of waybills, delivery notes, shipping manifests, and customs documents. 3. Floor Operations &amp; Storage Optimization Space Allocation: Optimize bin and rack storage layouts to maximize warehouse space utilization and ensure fast picking routes. Coordinate with factory production teams to ensure timely release and delivery of raw materials to the manufacturing floor.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>+5 Years Experience Handling the Full Cycle of Overseeing Warehouse Inbound &amp; Outbound procedures.</li><li>ERP/WMS System Administration: Accurately record all inbound (Goods Receipt Notes) and outbound (Goods Issue Notes) movements in Enterprise Resource Planning (ERP) or Warehouse Management Systems (e.g., SAP).</li><li>Stock Audits &amp; Reconciliation: Conduct regular cycle counts and physical stock audits</li><li>Receiving &amp; Quality Checks: Inspect incoming delivery trucks, verify physical counts against purchase orders (POs) and bills of lading, and reject damaged goods.</li><li>Dispatch Management: Coordinate with logistics providers, commercial department to prepare, pack, and clear outgoing shipments on time.</li><li>Documentation: Maintain meticulously organized physical and digital records of waybills, delivery notes, shipping manifests, and customs documents.</li><li>Space Allocation: Optimize bin and rack storage layouts to maximize warehouse space utilization and ensure fast picking routes.</li><li>Coordinate with factory production teams to ensure timely release and delivery of raw materials to the manufacturing floor.</li></ul>

<div><span style="font-size: 11px;"><b>Job Description</b></span></div><div><span style="font-size: 11px;">Pinerium is seeking a creative, organized, and growth-oriented Masterclass Program Specialist to manage and coordinate professional training programs, workshops, masterclasses, and educational initiatives across Pinerium Academy.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">This role is responsible for planning, organizing, coordinating, and supporting the execution of high-quality learning experiences focused on technology, business solutions, automation, digital transformation, and professional development.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">The ideal candidate will have strong coordination abilities, communication skills, event management capabilities, and a passion for education, training, and community engagement.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Key Responsibilities</b></span></div><div><span style="font-size: 11px;">&nbsp;Program Planning &amp; Coordination</span></div><div><span style="font-size: 11px;">Plan, organize, and coordinate masterclasses, workshops, bootcamps, and training programs.</span></div><div><span style="font-size: 11px;">Manage program schedules, timelines, speaker coordination, and training logistics.</span></div><div><span style="font-size: 11px;">Coordinate online and onsite learning sessions and ensure smooth program execution.</span></div><div><span style="font-size: 11px;">Prepare training materials, documentation, attendance tracking, and participant records.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">&nbsp;Instructor &amp; Speaker Management</span></div><div><span style="font-size: 11px;">Coordinate with trainers, mentors, industry experts, and guest speakers.</span></div><div><span style="font-size: 11px;">Support onboarding and scheduling of instructors and facilitators.</span></div><div><span style="font-size: 11px;">Ensure speakers and trainers receive all required program details and support.</span></div><div><span style="font-size: 11px;">Assist in maintaining strong relationships with trainers and educational partners.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">&nbsp;Participant Experience &amp; Engagement</span></div><div><span style="font-size: 11px;">Act as a point of contact for participants before, during, and after training programs.</span></div><div><span style="font-size: 11px;">Support participant registration, communication, onboarding, and follow-up activities.</span></div><div><span style="font-size: 11px;">Ensure a professional and engaging learning experience for attendees.</span></div><div><span style="font-size: 11px;">Collect participant feedback and support continuous improvement initiatives.</span></div><div><br></div><p><strong>Desired Candidate Profile</strong></p><p>Requirements Bacheloru2019s degree in Business Administration, Education, Marketing, Human Resources, Communications, or related field. 1u20133 years of experience in training coordination, event coordination, education programs, HR development, or similar roles. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Ability to coordinate multiple programs and deadlines effectively. Strong attention to detail and operational follow-up. Familiarity with online learning platforms, webinar tools, or LMS systems is preferred. Experience in training, workshops, or event coordination is a plus. Proficiency in Microsoft Office, Google Workspace, and spreadsheets. Fluency in English (Arabic is a plus). Additional Requirement: Candidate must have their own laptop. Must be a non-smoker (all types).</p>

<p>2.1 Maintains complete knowledge of and comply with all departmental policies/service.</p><p>2.2 Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as Intended.</p><p>2.3 Anticipates guests needs, responds promptly and acknowledges all guests, though busy and at any time of the day.</p><p>2.4 Maintains positive guest relations at all times.</p><p>2.5 Resolves guest complaints, ensuring guest satisfaction.</p><p>2.6 Monitors and maintains cleanliness, sanitations and organizations of assigned work areas.</p><p>2.7 Maintains complete knowledge of: 1) All hotel facilities/services, hours of operation. 2) All guest room layouts, bed types, d cor, appointments, and locations. 3) Room availability for any given day. 4) Restricted dates, rates and room types. 5) All room rates, packages and promotions. 6) Specific arrangements between hotel and travel agencies, corporate reservations center. 7) Entertainment/special events scheduled in the hotel. 8) Accesses all functions of the computer system.</p><p>9) Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals.</p><p>2.8 Ensures that the Reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands.</p><p>2.9 Documents any late or absent employees; maintains accurate and current employee records.</p><p>2.10 Schedules and assigns employees breaks.</p><p>2.11 Communicates anticipated business demands daily with each employee (arrivals/departures, group functions, guest requests, etc.).</p><p>2.12 Legibly updates information board.</p><p>2.13 Ensures that employees are knowledgeable about hotel services, features and amenities.</p><p>2.14 Prepares and communicates assignments to the employees. Assigns additional tasks as they arise.</p><p>2.15 Responds to incoming calls.</p><p>2.16 Accesses and ensures that Reservation Agents properly access all functions of Reservations system.</p><p>2.17 Monitors and ensures that Reservations employees perform their job functions according to the hotel's standards.</p><p>2.18 Monitors and ensures that all reservations (including manual) are put into the system.</p><p>2.19 Monitors reservations requested by fax, telex and mail.</p><p>2.20 Ensures guest history accounts are kept current.</p><p>2.21 Ensures advance deposits, refunds of such and confirmation of both are processed.</p><p>2.22 Monitors group reservation activity daily and communicates status with Sales Department. Follows up on tentative sales bookings with respective Sales Manager to update status.</p><p>2.23 Ensures group files are accurate and kept current.</p><p>2.24 Ensures that group requirements are entered from the sales booking sheet.</p><p>2.25 Processes change forms received from Sales after checking availability; resolves any discrepancies.</p><p>2.26 Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation.</p><p>2.27 Ensures that rooming lists are put into the system.</p><p>2.28 Pre-block group rooms where special requests are made.</p><p>2.29 Assists Reservations staff whenever necessary in performing all job functions.</p><p>2.30 Conducts a week formal training program on the required job functions with criterion expected, department orientation with new hires, and ongoing training with existing employees.</p><p>2.31 Works closely with other departments to effectively accommodate guests' special requests and amenities.</p><p>2. 32 Communicates designated VIP reservations to the General Manager and department managers.</p><p>2.33 Works closely with the Front Desk Manager in determining the percentage for overbooking.</p><p>2.34 Reviews no-show reservations and process charges. Tracks group no- show reservations and distributes to Sales Department.</p><p>2.35 Compiles reports on no-show for future business forecasting.</p><p>2.36 Reviews master file activity report daily for accuracy of codes, rates and guest information.</p><p>2.37 Communicates room availability (particularly status changes on any date) to Reservations employees, Front Desk Manager and Corporate Reservations Center.</p><p>2.38 Reviews any reservations erroneously taken during restricted dates with individual responsible.</p><p>2.39 Reviews previous night's occupancy report and track for forecasting future business patterns.</p><p>2.40 Monitors wait list and determines priority of guests to be contacted for room availability.</p><p>2.41 Creates Travel Agent Master in computer.</p><p>2.42 Reviews Travel Agency Commission Report daily for accuracy; resolves any discrepancies.</p><p>2.43 Monitors system problems, maintains log of such and coordinates corrections with the service company representative.</p><p>2.44 Prepares work orders for maintenance repairs and distributes them to Engineering.</p><p>2.45 Maintains supply levels and legibly document needs on a requisition.</p><p>2.46 Organizes and sets up office files on designated reference or resource information; keeps filing up- to date.</p><p>2.47 Prepares and distributes weekly/monthly/annual forecasts.</p><p>2.48 Prepares and submits daily/weekly payroll records.</p><p>2.49 Ensures that all pertinent information is documented in the log book daily.</p><p>2.50 Conducts performance appraisals of designated staff annually.</p><p>2.51 Attends designated meetings.</p><p>2.52 Reviews status of assignments and any follow-up action with on-coming Supervisor.</p><p>2.53 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>2.54 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>2.55 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><p>2.56 Carry out instructions given by the management team and head office.</p><p>2.57 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications</h3>Education High school graduate or equivalent vocational training certificate, some college. Experience: one year s experience as a Reservations Agent, preferably a style hotel. Foreign Language: Fluency in English both verbal and non-verbal. Courses and Training Ability to input and access information in the property management system/computers. Computer Literacy Compute basic arithmetic. Skills Familiarity with yield management and forecasting. Ability to perform job functions with attention to details, speed and accuracy. Ability to prioritize and organize, be a clear thinker, and calm. Ability to resolve problems using good judgment, follow directions thoroughly, understand guest s service needs, work cohesively with co-workers as part of a team.

<p>2.1 Maintains complete knowledge of and comply with all departmental policies/service. 2.2 Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as Intended. 2.3 Anticipates guests needs, responds promptly and acknowledges all guests, though busy and at any time of the day. 2.4 Maintains positive guest relations at all times. 2.5 Resolves guest complaints, ensuring guest satisfaction. 2.6 Monitors and maintains cleanliness, sanitations and organizations of assigned work areas. 2.7 Maintains complete knowledge of: 1) All hotel facilities/services, hours of operation. 2) All guest room layouts, bed types, d cor, appointments, and locations. 3) Room availability for any given day. 4) Restricted dates, rates and room types. 5) All room rates, packages and promotions. 6) Specific arrangements between hotel and travel agencies, corporate reservations center. 7) Entertainment/special events scheduled in the hotel. 8) Accesses all functions of the computer system. 9) Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals. 2.8 Ensures that the Reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands. 2.9 Documents any late or absent employees; maintains accurate and current employee records. 2.10 Schedules and assigns employees breaks. 2.11 Communicates anticipated business demands daily with each employee (arrivals/departures, group functions, guest requests, etc.). 2.12 Legibly updates information board. 2.13 Ensures that employees are knowledgeable about hotel services, features and amenities. 2.14 Prepares and communicates assignments to the employees. Assigns additional tasks as they arise. 2.15 Responds to incoming calls. 2.16 Accesses and ensures that Reservation Agents properly access all functions of Reservations system. 2.17 Monitors and ensures that Reservations employees perform their job functions according to the hotel's standards. 2.18 Monitors and ensures that all reservations (including manual) are put into the system. 2.19 Monitors reservations requested by fax, telex and mail. 2.20 Ensures guest history accounts are kept current. 2.21 Ensures advance deposits, refunds of such and confirmation of both are processed.2.26 Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation. 2.27 Ensures that rooming lists are put into the system. 2.28 Pre-block group rooms where special requests are made. 2.29 Assists Reservations staff whenever necessary in performing all job functions. 2.30 Conducts a week formal training program on the required job functions with criterion expected, department orientation with new hires, and ongoing training with existing employees. 2.31 Works closely with other departments to effectively accommodate guests' special requests and amenities. 2. 32 Communicates designated VIP reservations to the General Manager and department managers. 2.33 Works closely with the Front Desk Manager in determining the percentage for overbooking. 2.34 Reviews no-show reservations and process charges. Tracks group no- show reservations and distributes to Sales Department. 2.35 Compiles reports on no-show for future business forecasting. 2.36 Reviews master file activity report daily for accuracy of codes, rates and guest information. 2.37 Communicates room availability (particularly status changes on any date) to Reservations employees, Front Desk Manager and Corporate Reservations Center. 2.38 Reviews any reservations erroneously taken during restricted dates with individual responsible. 2.39 Reviews previous night's occupancy report and track for forecasting future business patterns. 2.40 Monitors wait list and determines priority of guests to be contacted for room availability.2.41 Creates Travel Agent Master in computer. 2.42 Reviews Travel Agency Commission Report daily for accuracy; resolves any discrepancies. 2.43 Monitors system problems, maintains log of such and coordinates corrections with the service company representative. 2.44 Prepares work orders for maintenance repairs and distributes them to Engineering. 2.45 Maintains supply levels and legibly document needs on a requisition. 2.46 Organizes and sets up office files on designated reference or resource information; keeps filing up-to date. 2.47 Prepares and distributes weekly/monthly/annual forecasts. 2.48 Prepares and submits daily/weekly payroll records. 2.49 Ensures that all pertinent information is documented in the log book daily. 2.50 Conducts performance appraisals of designated staff annually.2.51 Attends designated meetings. 2.52 Reviews status of assignments and any follow-up action with on-coming Supervisor. 2.53 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). 2.54 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. 2.55 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. 2.56 Carry out instructions given by the management team and head office. 2.57 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. 2.22 Monitors group reservation activity daily and communicates status with Sales Department. Follows up on tentative sales bookings with respective Sales Manager to update status. 2.23 Ensures group files are accurate and kept current. 2.24 Ensures that group requirements are entered from the sales booking sheet. 2.25 Processes change forms received from Sales after checking availability; resolves any discrepancies.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Education High school graduate or equivalent vocational training certificate, some college. Experience: one year s experience as a Reservations Agent, preferably a style hotel. Foreign Language: Fluency in English both verbal and non-verbal. Courses and Training Ability to input and access information in the property management system/computers. Computer Literacy Compute basic arithmetic. Skills Familiarity with yield management and forecasting. Ability to perform job functions with attention to details, speed and accuracy. Ability to prioritize and organize, be a clear thinker, and calm. Ability to resolve problems using good judgment, follow directions thoroughly, understand guest s service needs, work cohesively with co-workers as part of a team.</p>

<p>Job Description 2.1 Maintains complete knowledge of and comply with all departmental policies/service. 2.2 Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as Intended. 2.3 Anticipates guests needs, responds promptly and acknowledges all guests, though busy and at any time of the day. 2.4 Maintains positive guest relations at all times. 2.5 Resolves guest complaints, ensuring guest satisfaction. 2.6 Monitors and maintains cleanliness, sanitations and organizations of assigned work areas. 2.7 Maintains complete knowledge of: 1) All hotel facilities/services, hours of operation. 2) All guest room layouts, bed types, d cor, appointments, and locations. 3) Room availability for any given day. 4) Restricted dates, rates and room types. 5) All room rates, packages and promotions. 6) Specific arrangements between hotel and travel agencies, corporate reservations center. 7) Entertainment/special events scheduled in the hotel. 8) Accesses all functions of the computer system. 9) Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals. 2.8 Ensures that the Reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands. 2.9 Documents any late or absent employees; maintains accurate and current employee records. 2.10 Schedules and assigns employees breaks. 2.11 Communicates anticipated business demands daily with each employee (arrivals/departures, group functions, guest requests, etc.). 2.12 Legibly updates information board. 2.13 Ensures that employees are knowledgeable about hotel services, features and amenities. 2.14 Prepares and communicates assignments to the employees. Assigns additional tasks as they arise. 2.15 Responds to incoming calls. 2.16 Accesses and ensures that Reservation Agents properly access all functions of Reservations system. 2.17 Monitors and ensures that Reservations employees perform their job functions according to the hotel's standards. 2.18 Monitors and ensures that all reservations (including manual) are put into the system. 2.19 Monitors reservations requested by fax, telex and mail. 2.20 Ensures guest history accounts are kept current. 2.21 Ensures advance deposits, refunds of such and confirmation of both are processed.2.26 Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation. 2.27 Ensures that rooming lists are put into the system. 2.28 Pre-block group rooms where special requests are made. 2.29 Assists Reservations staff whenever necessary in performing all job functions. 2.30 Conducts a week formal training program on the required job functions with criterion expected, department orientation with new hires, and ongoing training with existing employees. 2.31 Works closely with other departments to effectively accommodate guests' special requests and amenities. 2. 32 Communicates designated VIP reservations to the General Manager and department managers. 2.33 Works closely with the Front Desk Manager in determining the percentage for overbooking. 2.34 Reviews no-show reservations and process charges. Tracks group no- show reservations and distributes to Sales Department. 2.35 Compiles reports on no-show for future business forecasting. 2.36 Reviews master file activity report daily for accuracy of codes, rates and guest information. 2.37 Communicates room availability (particularly status changes on any date) to Reservations employees, Front Desk Manager and Corporate Reservations Center. 2.38 Reviews any reservations erroneously taken during restricted dates with individual responsible. 2.39 Reviews previous night's occupancy report and track for forecasting future business patterns. 2.40 Monitors wait list and determines priority of guests to be contacted for room availability.2.41 Creates Travel Agent Master in computer. 2.42 Reviews Travel Agency Commission Report daily for accuracy; resolves any discrepancies. 2.43 Monitors system problems, maintains log of such and coordinates corrections with the service company representative. 2.44 Prepares work orders for maintenance repairs and distributes them to Engineering. 2.45 Maintains supply levels and legibly document needs on a requisition. 2.46 Organizes and sets up office files on designated reference or resource information; keeps filing up-to date. 2.47 Prepares and distributes weekly/monthly/annual forecasts. 2.48 Prepares and submits daily/weekly payroll records. 2.49 Ensures that all pertinent information is documented in the log book daily. 2.50 Conducts performance appraisals of designated staff annually.2.51 Attends designated meetings. 2.52 Reviews status of assignments and any follow-up action with on-coming Supervisor. 2.53 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). 2.54 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. 2.55 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. 2.56 Carry out instructions given by the management team and head office. 2.57 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. 2.22 Monitors group reservation activity daily and communicates status with Sales Department. Follows up on tentative sales bookings with respective Sales Manager to update status. 2.23 Ensures group files are accurate and kept current. 2.24 Ensures that group requirements are entered from the sales booking sheet. 2.25 Processes change forms received from Sales after checking availability; resolves any discrepancies.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Education High school graduate or equivalent vocational training certificate, some college. Experience: one year s experience as a Reservations Agent, preferably a style hotel. Foreign Language: Fluency in English both verbal and non-verbal. Courses and Training Ability to input and access information in the property management system/computers. Computer Literacy Compute basic arithmetic. Skills Familiarity with yield management and forecasting. Ability to perform job functions with attention to details, speed and accuracy. Ability to prioritize and organize, be a clear thinker, and calm. Ability to resolve problems using good judgment, follow directions thoroughly, understand guest s service needs, work cohesively with co-workers as part of a team.</p>