وظائف لخريجي كلية التربية في مصر
٧٧١٥ وظائف شاغرة
مصر - القاهرة
Company Description Speedaf Express is an international freight and cargo company specializing in fast and reliable logistics services. With over four years of industry experience, the company has built an extensive global network spanning more than 10 countries worldwide. Speedaf Express is recognized for its strong focus on service quality, shipment speed, and customer satisfaction. This commitment to excellence has made Speedaf one of the most trusted names in the shipping market, offering team members opportunities to grow within a dynamic, globally connected environment.<br>Role Description This is a full-time, on-site Chinese Speaker role based in Egypt. The role involves daily communication in Chinese and English (and/or Arabic) to support logistics operations, including coordinating shipments, tracking orders, and resolving customer and partner inquiries. The Chinese Speaker will help bridge communication between Egyptian teams and Chinese-speaking clients, vendors, and internal stakeholders, ensuring accurate information flow and timely responses. Responsibilities include translating documents and emails, assisting in negotiations and meetings, and supporting customer service and operations with clear, professional communication. The role also entails collaborating with cross-functional teams, updating internal systems, and contributing to process improvements that enhance overall service quality.<br>Qualifications<br> Language skills: Strong proficiency in spoken and written Chinese, with good command of English; Arabic language skills are an advantage. Communication skills: Ability to communicate clearly and professionally with internal teams and external partners, including customer service and business correspondence. Logistics and operations awareness: Basic understanding of freight, cargo, or logistics processes, or willingness to learn quickly in a fast-paced environment. Administrative and coordination skills: Ability to manage documents, track shipments, follow up on issues, and maintain accurate records. Technical skills: Comfortable using email, office productivity tools (e.g., Word, Excel), and internal systems or CRMs. Personal attributes: Strong attention to detail, problem-solving mindset, and ability to work collaboratively in a multicultural team. Education and experience: Relevant diploma or degree, or equivalent practical experience; prior experience in logistics, customer service, or translation is a plus. Availability: Willingness to work on-site in Egypt and commit to a full-time schedule.
مصر - Al Jizah
Company Description Alorica is a global customer experience (CX) provider that partners with leading brands to design and deliver service interactions that build long-term customer relationships. The company combines proven performance, industry expertise, and advanced technology to create innovative, results-driven CX solutions. Guided by values of integrity and authenticity, Alorica focuses on challenging conventions and pioneering new ways to elevate customer experiences. With 100,000 professionals across 17 countries, serving more than 250 brands in over 75 languages, Alorica offers a diverse, connected, and collaborative workplace. Candidates interested in a dynamic CX career can learn more at alorica.com/careers.<br>Role Description This is a full-time, on-site Customer Service role located in Qesm El Sheikh Zaid for fluent French and English speakers. The role involves handling inbound and outbound customer calls, emails, and chats to address inquiries, resolve issues, and provide product or service information in a professional manner. Team members are expected to deliver accurate, timely responses while maintaining a courteous tone and adhering to agreed service levels. Daily work includes documenting interactions, following standard operating procedures, escalating complex concerns when necessary, and contributing to a positive customer experience. The role also includes coordinating with team leaders, participating in training, and supporting continuous improvement of service quality.<br>Qualifications<br> <br>Demonstrated skills in Customer Service and Customer Support to handle inquiries, resolve issues, and manage customer interactions effectively. Ability to foster strong Customer Satisfaction and Customer Experience by listening carefully, showing empathy, and ensuring clear follow-up. Strong Phone Etiquette and professional communication skills in both French and English, including active listening and concise, respectful responses. Fluency in spoken and written French and English, with the ability to switch languages comfortably as needed. Previous experience in contact centers or customer-facing roles is preferred; familiarity with CRM systems and basic computer skills is beneficial. Ability to work on-site in Qesm El Sheikh Zaid, manage time effectively, and remain calm under pressure in a fast-paced environment. High school diploma or equivalent; further education in business, communications, or related fields is an advantage.
Jannah Integrated Solutions Ltd
مصر - القاهرة
<p><strong>معلومات عنا</strong></p><p>Jannah Integrated Solutions Ltd. هي شركة تكنولوجية تعليمية مقرها المملكة المتحدة وتُسجل في EdTech. نحن ندير A* Quiz (astarquiz.com)، منصة ذكية عبر الإنترنت لطلاب الصف 9 وIGCSE وAS-Level مبنية حول توليد اختبارات MCQs مع تصنيف الموضوعات، وتدقيق فوري، واختبارات تكيفية. ندعم حالياً 15 موضوعاً في كامبريدج عبر الصف 9 وIGCSE وAS-Level — بما في ذلك الفيزياء والكيمياء والعلوم الطبيعية والعلوم المدمجة، والاقتصاد، والمحاسبة. تخدم منصتنا أربعة أنواع من الحسابات: المدارس (بما في ذلك مراكز التدريس)، المعلمون (بما في ذلك المدرسين الخصوصيين)، الطلاب، وأولياء الأمور. نحن الآن نتوسع إلى مصر ونبحث عن أول موظف تجاري قائماً بقيادة السوق.</p><p></p><p><strong>عن الدور</strong></p><p>سوف تمتلك سوق مصر بالكامل لمنصتنا A* Quiz. هذا دور مبيعات تأسيسي مع مسؤولية أربعة قطاعات عمل: مدارس كامبريدج IGCSE، مراكز التدريس، المدرسون الخصوصيون في المواد العلمية / التجارية التي ندعمها، والتسجيلات المباشرة من الطلاب وأولياء الأمور. ستعمل مباشرة مع المؤسس/الممثل. هذا الدور مناسب لشخص سبق له بيع EdTech إلى منظومة كامبريدج ويريد بناء شيء من الأساس.</p><p></p><p><strong>ما ستفعله</strong></p><ul><li><p>بناء وامتلاك خط مبيعات مصر عبر جميع فئات العملاء الأربعة</p></li><li><p>للضبط، يطلب خطة السنة الأولى نحو 3 مدارس + 8 مراكز تدريس، و50 مدرساً خصوصياً على خطط المعلمين المدفوعة، و250 اشتراكاً مباشراً من الطلاب/أولياء الأمور في الستة أشهر الأولى، وكلها يقودها أنت مباشرة — وهذا ما يتم الدفع وفقه كراتب كامل (تتبع إغلاق المدارس دورة الميزانية الأكاديمية، لذا توقيتها يعتمد على شهر بدايتك).</p></li><li><p>هذه مجرد حدود دنيا وليست حدود قصوى. العمولة لكل صفقة وغير محدودة عبر كل قنوات الأربعة، بالإضافة إلى جزء من ARR مصر الإجمالي في نهاية العام — فالتفوق على الخطة يعزز دخلك وليس مجرد استيفاء شرط.</p></li><li><p>إجراء عروض المنتجات حضورياً وعبر الإنترنت مع مديري المدارس، مالكي المراكز، والمدرسين الخصوصيين — مع توضيح تدفق عمل MCQ والتحليلات</p></li><li><p>بناء علاقات مع مجتمع المدرسين الخصوصيين المصريين عبر TeacherOn وModarby وOstazi وMydrasa ومجموعات فيسبوك للمعلمين وشبكات WhatsApp — مستهدفين المدرسين في موادنا الحية فقط</p></li><li><p>التنسيق مع شبكة من منشئي المحتوى المصريين لإنتاج محتوى ترويجي</p></li><li><p>إعداد وتشغيل CRM الشركة وفق معيار بيانات محدد — تسجيل كل احتمال، محادثة وعمل في نفس اليوم — وتقديم تقارير أسبوعية للمؤسس</p></li><li><p>تمثيل العلامة في فعاليات ذات صلة بـ IGCSE، المعارض والتجمعات الكامبرديجية</p></li><li><p>بعد الشهر 6، توظيف وقيادة مدير تطوير أعمال مساعد لتوسيع اكتساب المدرسين الخصوصيين (خاضع لبوابات الأداء)</p></li></ul><p></p><p><strong>ما نقدمه</strong></p><ul><li><p>الراتب الأساسي: 25,000 – 35,000 جنيه مصري/شهر</p></li><li><p>مكافأة KPI شهرية: 10,000 جنيه مصري عندما يتحقق 70% على الأقل من خطة KPI الشهرية (يُدفع في الشهر التالي)</p></li><li><p>عمولات غير محدودة عبر 4 مسارات إيرادات (المدارس، المراكز، المدرسون، B2C) — لا سقف لعدد المدرسين، المراكز، المدارس أو المشتركين الذين توقعون. OTE 55,000 – 75,000+ / شهر في الأشهر الستة الأولى، مع وصول إلى 120,000+ جنيه مصري في هدف السنة الأولى كامل</p></li><li><p>حصة إيرادات نهاية السنة من إجمالي ARR مصر</p></li><li><p>بدل شهري (تنقل، وقود، هاتف — قيمة إجمالية واحدة، تتفق مع عرضك): 3,000 – 5,000 جنيه</p></li><li><p>العمل عن بُعد / هجين</p></li><li><p>التملك الكامل لسوق مع مسار واضح لإدارة فريق</p></li></ul><p></p><p><strong>المهارات المفضلة</strong></p><ul><li><p>خلفية كمعلم Cambridge IGCSE أو مدرس خصوصي قبل الانتقال إلى المبيعات</p></li><li><p>وجود مسبق في مجموعات تعليمية مصرية على فيسبوك/WhatsApp</p></li><li><p>الاطلاع على منصات تجميع المدرسين مثل (TeacherOn وModarby وOstazi وMydrasa وTutorama وOrcas)</p></li><li><p>راحة صادقة في إبلاغ المدرسين بأن موضوعهم سيصل لاحقاً أو أننا لا ندعم أوراق محددة حتى لا نفقد العلاقة</p></li></ul><p></p>
Pillars Consultancy & Recruitment
مصر
<h2 class="h5">وصف الوظيفة</h2>
<div class="t-break" data-jb-field="description">
<strong>وصف الوظيفة:</strong><br><strong>عن الشركة</strong><br>ادخل إلى مكان عمل ديناميكي وشامل حيث يلتقي الخبرة التقنية بشغف الجودة. نحن لاعبون رائدون في قطاعي اللواصق والإنشاءات، نُنمّي ثقافة التعاون والنمو المهني. يستمتع أعضاء فريقنا بفرصة العمل مع تقنيات متقدمة مع دعم من شركة تقدر حقًا توازن العمل والحياة والسلامة والمساهمات الفردية لكل موظف.<br><strong>المنصب: محاسب</strong><br><ul><li>الخبرة: 3-5 سنوات</li><li>التعليم: درجة البكالوريوس في التجارة (قسم اللغة الإنجليزية)، تخصص محاسبة</li></ul><br><strong>الملخص:</strong><br><ul><li>نحن نبحث عن محاسب مُنضبط التفاصيل ولديه خبرة صلبة في التقارير المالية، أنظمة ERP، والعمليات المحاسبية اليومية. المرشح المثالي يمكنه العمل بكفاءة في بيئة سريعة وتعاونية.</li></ul><br><strong>المتطلبات:</strong><br><ul><li>3-5 سنوات من الخبرة المحاسبية ذات الصلة</li><li>درجة البكالوريوس في المحاسبة أو مجال ذات صلة</li><li>يفضل الخبرة مع Microsoft Dynamics AX</li><li>خلفية في التعامل مع شركات الشحن أو اللوجستيات تعتبر ميزة</li><li>مهارات تحليلية قوية واهتمام عالي بالتفاصيل</li><li>قدرة على العمل بفعالية ضمن بيئة فريق ديناميكية</li></ul><br><strong>المهارات المطلوبة:</strong><br>• Dynamics<br>• Microsoft Dynamics<br>• التوازن<br>• العمليات<br>• التعاون<br>• الخدمات اللوجستية<br>• ERP<br>• الشحن<br>• التقارير المالية<br>• الانتباه للتفاصيل<br>• المهارات التحليلية<br>• البناء/التشييد<br>• التعليم<br>• المحاسبة<br>• الإنجليزية<br>
مصر - القاهرة
Company Description Porto Vacation Club is a fractional ownership company within Amer Group Holding, offering a vacation program that provides members access to Porto Resorts across Egypt and more than 3,500 prime destinations worldwide through exchange partnerships. The organization focuses on delivering high-quality services and memorable vacation experiences to an elite membership base. Porto Vacation Club is committed to maintaining the service standards and hospitality traditions that Amer Group customers expect. Team members join a customer-oriented environment that values professionalism, service excellence, and international exposure in the travel and leisure sector.<br>Role Description The Reception Officer is a full-time, on-site role based in Cairo, Egypt. This position is responsible for greeting members and guests, managing front desk operations, answering and directing phone calls, and responding to inquiries about Porto Vacation Club services and resort offerings. Daily tasks include handling check-ins and check-outs, maintaining visitor logs, coordinating appointment schedules, and supporting administrative and clerical activities such as filing, data entry, and document preparation. The Reception Officer ensures a welcoming atmosphere in the reception area, provides accurate information, and collaborates with other departments to resolve member requests efficiently. Maintaining professional communication, delivering high-quality customer service, and upholding Porto Vacation Club’s standards of hospitality are central to this role.<br>Qualifications<br> <br>Candidates should possess strong Receptionist Duties and Clerical Skills, including front desk management, appointment handling, and basic administrative support. Candidates should possess solid Customer Service skills, with the ability to address inquiries, resolve concerns, and ensure a positive experience for visitors and members. Candidates should possess basic computer literacy, including proficiency with office software and reservation or membership systems. Relevant experience in hospitality, hotels, resorts, or member services is highly beneficial. Ability to maintain a professional appearance, work in a fast-paced environment, and manage multiple tasks with attention to detail. Proficiency in English and Arabic, both spoken and written, is preferred. A high school diploma or equivalent is required; additional education in hospitality, business, or related fields is an advantage.
مصر - القاهرة
Company Description My own is a management consultancy focused on strategy development, strategy implementation, and temporary or interim management. The organization works across international business and logistics, with particular experience in the Nordic and Baltic markets. My own supports clients in managing and controlling international subsidiaries, helping them improve performance and governance. The consultancy also engages in coaching and mentoring, including work with students and alumni, fostering long-term professional growth and collaboration.<br>Role Description This is a full-time, on-site Video Editor role based in Cairo. The Video Editor will handle end-to-end video production tasks, including assembling raw footage, editing sequences, and preparing content for various digital channels. Daily responsibilities include applying color correction and grading, integrating motion graphics and visual elements, and ensuring all videos align with brand guidelines and project objectives. The role involves close collaboration with consultants and other team members to translate complex concepts into clear, engaging visual stories. The Video Editor will also manage file organization, follow production timelines, and maintain high technical and creative standards across all projects.<br>Qualifications<br> Candidates should possess skills in Video Production and basic camera operation, including planning shoots and managing raw footage. Candidates should possess strong Video Editing skills, including cutting, sequencing, audio syncing, and exporting in multiple formats. Candidates should possess skills in Video Color Grading and color correction to achieve consistent, professional visual output. Candidates should possess skills in Motion Graphics and Graphics to create titles, lower-thirds, infographics, and other visual assets. Proficiency in industry-standard editing software (e.g., Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve) and motion graphics tools (e.g., After Effects) is beneficial. Strong visual storytelling abilities, attention to detail, and the capacity to interpret creative briefs effectively. Ability to work on-site in Cairo, collaborate with cross-functional teams, and meet deadlines in a fast-paced environment. Relevant education or certifications in film, media production, design, or a related field are advantageous, as is prior experience in corporate or consultancy settings.
مصر - القاهرة
Company Description Said Rashd is a growing business focused on delivering reliable products and services to customers in Cairo and the surrounding region. The organization emphasizes building long-term relationships with clients through responsive support and consistent quality. Team members are encouraged to contribute ideas, collaborate across functions, and help improve the overall customer experience. The work environment supports professional development and performance-based growth opportunities. Applicants can expect a role in a company that values integrity, accountability, and practical results.<br>Role Description The Sales role at Said Rashd is a full-time, on-site position based in Cairo, Egypt. The individual in this role will engage with customers in person and by phone to understand their needs, present suitable products or services, and guide them through the purchasing process. Day-to-day tasks include preparing and delivering sales presentations, following up on leads, maintaining accurate records of customer interactions, and meeting assigned sales targets. The role also involves collaborating with colleagues to coordinate promotions, gather market feedback, and improve the customer journey. This position requires consistent on-site presence to support walk-in clients and build strong local relationships.<br>Qualifications<br> <br>Candidates should possess strong interpersonal skills and interpersonal communication abilities to build rapport and trust with customers. Candidates should possess clear and professional communication skills to explain offerings and respond to customer inquiries effectively. Candidates should possess customer service skills to handle questions, resolve concerns, and ensure a positive customer experience. Candidates should possess the ability to deliver effective presentations to individuals and small groups, highlighting product or service value. Candidates should have basic sales and negotiation skills, with the ability to work toward targets in a structured manner. Candidates should be comfortable using common office and point-of-sale tools, and maintaining organized records of sales activities. Candidates should demonstrate reliability, attention to detail, and the ability to work on-site in Cairo, Egypt on a full-time schedule. Prior experience in retail or direct sales is beneficial; a high school diploma or equivalent is preferred, with further education in business or marketing considered an advantage.
مصر - القاهرة
Company Description Spectra Cure Clinic is a specialized healthcare provider focusing on autism, ADHD, learning difficulties, and a range of psychiatric disorders. The clinic offers multidisciplinary assessment and treatment, combining clinical expertise with evidence-based practices. Teams work collaboratively to provide individualized care plans for children, adolescents, and adults. Spectra Cure Clinic aims to support patients and their families through comprehensive services and ongoing education, in a professional and supportive environment.<br>Role Description The Digital Marketing Manager will oversee all digital marketing activities to promote Spectra Cure Clinic’s services and strengthen its brand presence. This full-time, on-site role in Cairo involves planning and executing online campaigns, managing social media channels, optimizing the clinic’s website, and monitoring web analytics to improve performance. The manager will develop and implement strategies for lead generation, coordinate content creation with clinical and administrative teams, and ensure consistent messaging across all digital platforms. Day-to-day tasks include managing paid and organic campaigns, tracking and reporting key metrics, collaborating with internal stakeholders, and staying current with digital marketing best practices in the healthcare sector.<br>Qualifications Candidates should possess skills in Digital Marketing and general Marketing, with experience in developing and executing online campaigns. Candidates should possess skills in Social Media Marketing, including managing platforms, creating content calendars, and engaging with audiences. Candidates should possess skills in Lead Generation, with the ability to design and optimize funnels that convert digital traffic into inquiries and appointments. Candidates should possess skills in Web Analytics, including tracking, interpreting, and reporting performance data to guide decisions. Relevant qualifications such as a bachelor’s degree in Marketing, Business, Communications, or a related field. Experience in healthcare or working with clinics or medical services is beneficial. Strong written and verbal communication skills in English and Arabic, with attention to detail and brand consistency.collaborate effectively with multidisciplinary teams, and manage multiple projects and deadlines. Familiarity with SEO/SEM tools, social media management platforms, and CRM or marketing automation systems is an advantage.
مصر - القاهرة
Company Description Marketopia for Software & Marketing is an Alexandria-based growth company that helps businesses scale through digital marketing, software development, and business automation solutions. The company delivers websites, mobile applications, and AI-powered growth systems tailored to clients’ objectives. Marketopia focuses on measurable results, combining technology and marketing expertise to drive customer acquisition and retention. Team members work in a dynamic environment that values innovation, continuous learning, and collaborative problem-solving.<br>Role Description The Sales and Marketing Trainer is a full-time, on-site role based in Alexandria. The person in this role designs and delivers sales and marketing training programs, workshops, and coaching sessions for internal teams and clients. Daily responsibilities include preparing training materials, conducting interactive presentations, and reinforcing best practices in sales processes, customer service, and digital marketing activities. The role involves assessing skills gaps, providing feedback, and collaborating with management to align training content with business goals. The Trainer also evaluates training effectiveness, updates curricula based on performance data and market trends, and supports the continuous development of sales and marketing capabilities across the organization.<br>Qualifications<br> <br>Candidates should possess strong Presentation Skills to design and deliver engaging training sessions and workshops. Candidates should possess Sales Trainings experience to coach teams on sales techniques, pipelines, and performance improvement. Candidates should possess Training & Development skills to create curricula, training materials, and structured learning paths. Candidates should possess excellent Communication skills to convey concepts clearly and adapt content to different audiences. Candidates should possess Customer Service skills to model client-centric behaviors and train teams on service standards. Relevant experience in sales, marketing, or sales enablement, ideally within digital marketing or software solutions, is beneficial. A bachelor’s degree in Business, Marketing, Education, or a related field, or equivalent practical experience, is preferred. Ability to facilitate group sessions, manage classroom dynamics, and use training technologies and online tools effectively. Strong analytical and organizational skills, with the ability to assess training needs and measure impact on performance.
مصر - Al Jizah
We are hiring a Marketing Manager – Religious Tourism (Hajj & Umrah) Location: El Sheikh Zayed, Cairo, Egypt (On-site) Department: Religious Tourism Employment Type: Full-Time, Rotational Shift (8 hours/day, 1 day off) Benefits: Social Insurance & Mobile Allowance Included<br>Job Purpose:Develop and execute strategic marketing initiatives that drive sales growth, brand awareness, and customer acquisition for Hajj, Umrah, and Religious Tourism programs. Key Responsibilities:Strategy & Execution: Develop and execute annual marketing strategies and budgets tailored for Hajj and Umrah programs. Digital Campaign Management: Oversee and optimize high-performing digital marketing campaigns across Meta (Facebook, Instagram), Google Ads, and other social media platforms to drive lead generation. Team Leadership: Lead, mentor, and manage a small, high-performing marketing team (3 subordinates) to meet departmental KPIs. Partnership Development: Build and maintain strategic B2B relationships with agents, sub-agents, and corporate partners. Content & Branding: Direct content creation, branding initiatives, and the production of promotional materials. Performance Tracking: Monitor campaign performance, ROI, and customer acquisition metrics, preparing monthly performance dashboards for management. Market Intelligence: Conduct ongoing market research and competitor analysis to identify new growth opportunities. Cross-Functional Collaboration: Align closely with Operations and Sales teams to maximize booking conversions and ensure exceptional customer satisfaction.<br>Job Requirements:Experience:Minimum 5–8 years of overall experience in Marketing. Mandatory: Minimum 3 years of specialized experience in Religious Tourism Marketing (Hajj & Umrah). Proven track record in digital campaign management with measurable lead generation and customer acquisition results. Education: Bachelor’s Degree in Marketing, Business Administration, Tourism Management, Commerce, or a related field. Certifications (Preferred): Digital Marketing, Google Ads, Meta Marketing, or Tourism Marketing certifications. Skills & Competencies:Advanced computer proficiency and deep knowledge of Meta Business Suite, Google Ads, Google Analytics, CRM systems, and Canva/Adobe Creative Suite. Deep, thorough understanding of the Egyptian Religious Tourism market. Strong leadership, communication, and negotiation skills. Language: Very Good command of English.<br>Target Industries:Religious Tourism Companies / Hajj & Umrah Operators Travel Agencies & Hospitality/Destination Management Companies (DMCs)
مصر - القاهرة
Company Description Artistic Lamasat LLC is a full-service event management company specializing in the planning, production, and delivery of exhibitions, conferences, cultural programs, and artistic events. The company focuses on creating high-quality experiences through thoughtful creative direction and professional execution. Artistic Lamasat LLC builds strong partnerships with clients and stakeholders across both cultural and corporate sectors. Its work combines artistic vision with operational excellence to bring impactful events to life for diverse audiences. Role Description This is a remote, contract role for a Freelance Business Development Executive – Commission Based. The role involves identifying and qualifying new business opportunities, particularly in exhibitions, conferences, cultural programs, and artistic events. The Business Development Executive will regularly reach out to potential clients, conduct online and virtual meetings, prepare proposals, and follow up to convert leads into contracts. Daily tasks include building and managing a pipeline of prospects, maintaining relationships with existing clients, and collaborating with the internal event management team to align offerings with client needs. The role is performance-driven, with compensation based on commissions linked to successful deal closures. Qualifications Strong skills in lead generation, prospecting, and sales negotiation, with a proven ability to close deals on a commission basis. Experience in business development or account management within events, exhibitions, conferences, or related creative industries. Effective communication and presentation skills, including the ability to conduct clear, professional remote meetings and pitches. Capability to manage a sales pipeline using CRM or similar tools, with solid organizational and time management skills. Comfort working independently in a remote setting, with self-motivation and a results-oriented mindset. Understanding of event management processes and client requirements in both corporate and cultural sectors is highly beneficial. Prior freelance or commission-based work experience, and familiarity with regional market trends, is an advantage. Relevant education in business, marketing, communications, or a related field is preferred but not mandatory if experience is strong.
مصر - القاهرة
Job description Outdoor Electric Sales <br>An Outdoor Electric Sales is a field-based (70% field,30% office) technical professional responsible for driving revenue by selling electrical products, systems, or services related to UPS, Stabilizers and solar system inverters through direct client interaction. This role bridges the gap between technical engineering and commercial sales, requiring frequent travel (as per the job needed) to visit construction sites, consultants, and contractors to provide on-site technical solutions.<br>Key Responsibilities· Business Development & Lead Generation: Actively search for new clients and projects, such as Mechanical, Electrical, and Plumbing or solar installations, and convert them into sales opportunities as per the assigned sector or territory.· Technical Presentations & Demos: Conduct on-site demonstrations and presentations to explain how company electrical products meet specific client needs.· Site Inspections & Surveys: Visit project locations to perform technical surveys, assess project feasibility, and gather data for accurate proposal development.<br>· Proposal & Quotation Preparation: Collaborate with technical and proposal teams to prepare detailed commercial and technical offers.· Relationship Management: Build and maintain long-term relationships with key stakeholders, including engineering consultants, contractors, and end-users (as external) & tendering, sales operation and maintenance departments (as internal).· Sales Target Achievement: Meet or exceed assigned sales KPIs and revenue targets within a defined time frames (weekly, monthly, yearly).· Negotiation & Closing: Negotiate contract terms, pricing, and technical specifications to finalize sales agreements.· Follow up on sales orders: Follow with clients on sales orders and ensure delivery and customer satisfaction after sales. · Activity Reporting: Deliver weekly and monthly reports as per the activities assigned and the results achieved, meanwhile with the weekly, monthly & quarterly plans to his/her direct manager.<br>Job Requirements· Education: Bachelor’s degree similar field.· Experience: 3-5 years in selling electrical products.· Technical Knowledge: knowledge of operations and components of company products such as UPS and Stabilizers.· Communication Skills: Exceptional negotiation and presentation skills are essential for convincing technical experts.· Mobility: A valid driving license and personal vehicle are an asset. send cv on what's app 01033570001
AccorHotel
مصر - Egypt
<div><span style="font-size: 11px;"><b>الوصف الوظيفي</b></span></div><div><span style="font-size: 11px;">* التعامل مع جميع الطلبات والمشكلات واحتياجات الضيوف المقيمين في فندق Rixos Seagate Sharm وإيجاد حلول للمشكلات مع التركيز على رضا الضيف.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* الاستماع بانتباه للضيوف للحصول على وجهة نظر موجهة نحو العميل والتعامل مع الشكاوى بشكل صحيح.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* معالجة شكاوى الضيوف وإيجاد حلول. الإبلاغ عن أي مشاكل تستغرق وقتاً لحلها إلى المسؤول المباشر والمتابعة في المسألة</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* تحية الضيوف الذين سيصلون إلى الاستقبال بالتنسيق مع قسم الاستقبال وإذا أمكن، مرافقة الضيوف إلى غرفهم والاتصال بهم خلال اليوم للسؤال عن أي احتياجات قد تكون لديهم.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* إجراء “جهات اتصال مع الضيوف” خلال اليوم في جهد لتحديد مستوى رضا الضيف، وفي حال وجود شكاوى أو مقترحات أو مشاكل، وإيجاد حلول لها.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* تدوين أي تعليقات أو طلبات أو اقتراحات وشكاوى يستلمها من الضيوف خلال اليوم في تقرير “من خلال عيون ضيوفنا” مع إجاباتهم وإجراءاتهم.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* طلب من الضيوف تعبئة استبيان خلال اليوم. تقييم نتائج الاستبيان. ترجمتها إلى الإنجليزية وبريدها إلى جميع مديري الإدارات.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* تحديد الأيام الخاصة للضيوف مثل أعياد الميلاد، ذكرى الزواج، الخ، القيام بالترتيبات اللازمة مع الأقسام المعنية ومتابعة التنظيم.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* العمل بتنسيق مع جميع الإدارات وضمان تدفق المعلومات اللازمة.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* أخذ جميع الطلبات الخاصة من الضيوف مثل كعكات الميلاد والزهور وغيرها، وإبلاغ الأقسام اللازمة والتأكد من توصيل الطلب إلى الضيف.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* التأكد من تلبية الطلبات الخاصة بمربية أطفال، تذاكر الطائرة أو الحافلة، حجز المطاعم، الأدوية، إلخ، في أقرب وقت ممكن.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* اتباع إجراءات كبار الشخصيات وتحيتهم وتوديعهم.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* اصطحاب ممثلي الوكالات والضيوف المحتملين حول المرفق.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* إعداد وثائق مكتوبة للأنشطة التي ستعلن للضيوف. ضمان توزيع هذه الوثائق إلى غرف الضيوف بمساعدة الأقسام المعنية.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* التعامل مع طلبات الضيوف للمطاعم À la Carte وملء نموذج الحجز لكل مطعم وإبلاغ قسم الغذاء والشراب.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* متابعة الرضا العام للضيوف أثناء الأنشطة وفي المناطق على مدار اليوم وتقديم تقرير إلى مدير/مشرف الاستقبال عن الجو العام.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* المعرفة التفصيلية بجميع الميزات الفعلية للمرفق وجميع الأنشطة/الخدمات المقدمة فيه.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* دعم مبيعات الفندق. مخول لبيع الخدمات المحملة.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>ملف المرشح المطلوب</b></span></div><div><span style="font-size: 11px;">التعليم: شهادة ثانوية على الأقل أو دبلوم مهني.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* الخبرة: ما لا يقل عن سنتين من الخبرة في الصناعة.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* اللغة الأجنبية: الكفاءة في الإنجليزية للتواصل مع الضيوف وفهم المصطلحات المهنية المتعلقة بالأجهزة والمعدات المستخدمة وإجادة العربية أو الألمانية أو الفرنسية أو الروسية.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* الدورات والتدريب: حضور سابق في ندوات وتدريبات متعلقة بالوظيفة.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* معرفة حاسوبية: تطبيقات MS Office وبرامج الاستقبال الأمامي (Fidelio, Opera وما إلى ذلك).</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* المهارات: معرفة بملفات الضيوف بناءً على خبرته. يُوجّه الزملاء الأقل خبرة حول كيفية التعامل مع الضيوف. من المتوقع استخدام أجهزة ومعدات مركبة متعلقة بالوظيفة. من المتوقع أن يمتلك معرفة تقنية حول الأساليب والتقنيات والعمليات المتعلقة بالوظيفة المتوقع أداء وظائف تتطلب خبرة في الميدان، وتغطي أكثر من وحدة/عملية، وتتشابه في الطبيعة.</span></div><p><strong>المرشح المثالي</strong></p><p>التعليم: شهادة ثانوية على الأقل أو دبلوم مهني. * الخبرة: ما لا يقل عن سنتين من الخبرة في الصناعة. * اللغة الأجنبية: الكفاءة في الإنجليزية للتواصل مع الضيوف وفهم المصطلحات المهنية المتعلقة بالأجهزة والمعدات المستخدمة وإجادة العربية أو الألمانية أو الفرنسية أو الروسية. * الدورات والتدريب: حضور سابق في ندوات وتدريبات متعلقة بالوظيفة. * معرفة حاسوبية: تطبيقات MS Office وبرامج الاستقبال الأمامي (Fidelio, Opera وما إلى ذلك). * المهارات: معرفة بملفات الضيوف بناءً على خبرته. يُوجّه الزملاء الأقل خبرة حول كيفية التعامل مع الضيوف. من المتوقع استخدام أجهزة ومعدات مركبة متعلقة بالوظيفة. من المتوقع أن يمتلك معرفة تقنية حول الأساليب والتقنيات والعمليات المتعلقة بالوظيفة المتوقع أداء وظائف تتطلب خبرة في الميدان، وتغطي أكثر من وحدة/عملية، وتتشابه في الطبيعة.</p>
مصر - القاهرة
<p>ندعم السلام والازدهار من خلال بناء الروابط والفهم والثقة بين الناس في المملكة المتحدة وفي دول العالم. على مدى 90 عامًا شكلنا مستقبلاً أكثر إشراقاً من خلال التعليم والفنون والثقافة واللغة والإبداع. بالعمل مع أشخاص في أكثر من 200 دولة وإقليم، نحن على الأرض في أكثر من 100 دولة. نحن نرتبط. نلهم. العنوان الوظيفي: موظف خدمة العملاء والمبيعات انضم إلى فريق استثنائي هل تستمتع بمساعدة الناس في بلوغ أهدافهم؟ هل يفيض نشاطك من التفاعل وجهًا لوجه وخلق تجارب إيجابية؟ هذه هي فرصتك للانضمام إلى فريق عالي المهارة والداعم وذي تركيز بشري في المجلس الثقافي البريطاني. نحن نبحث عن موظف خدمة العملاء والمبيعات لاستقبال الطلاب وتوجيههم من خلال خيارات تعلمهم وللعب دور محوري في استمرار نجاح مركزنا التعليمي. لماذا تنضم إلينا؟ النمو المهني والتطوير تعلم من خبراء في تفاعل العملاء والمبيعات والتعليم، مع فرص مستمرة لتطوير مهاراتك والترقي في مسارك المهني. ثقافة تقدرك نحن ملتزمون بالرفاهية والشمول والتحسين المستمر. ستسمع أفكارك، وستساهم مساهمتك في تشكيل تجربة تعلم استثنائية. كن جزءاً من فريق عالي الأداء انضم إلى مجموعة تعاونية وذات خبرة معروفة بتقديم التميز ودعم بعضهم البعض لتحقيق نتائج ذات معنى لآلاف المتعلمين. الغرض من Role ستتأكد من أن كل طالب، سواء كان جديداً أم عائداً، يتلقى دعماً دقيقاً ومهنيًا ومتيناً. عملك سيساعد في دفع التسجيل، والمساهمة في أهداف المركز، والحفاظ على سمعة المجلس الثقافي البريطاني للجودة والثقة. المسؤوليات الرئيسية ستتفاعل مع الطلاب وأولياء أمورهم سواء شخصياً أو من خلال قنوات اتصال مختلفة، والرد على الاستفسارات وتوجيههم خلال عملية التسجيل. في كل تفاعل، ستحافظ على التزام المجلس الثقافي البريطاني بتقديم تجربة ترحيبية ومهنية. جزء رئيسي من دورك سيكون دعم نمو التسجيلات. وهذا يشمل إجراء الاستشارات، إدارة وتربية العملاء المحتملين، المتابعة عند الاهتمام، والمساهمة في أهداف المبيعات الشهرية. كما ستمارس دوراً نشطاً في الأنشطة التسويقية المتعلقة التي تساعد في تعزيز تفاعل الطلاب ووعيهم. للحفاظ على تشغيل مركز التدريس بسلاسة، ستتعامل مع مهام تشغيلية وإدارية أساسية. وهذا يشمل إدخال البيانات بدقة، معالجة المدفوعات، تنسيق الاستبيانات، ودعم الأنشطة اليومية التي تضمن بيئة فعالة ومنظمة جيداً للطلاب والموظفين. عالم متصل وبريطاني موثوق به في عالم أكثر اتصالاً وثقة. بيان المساواة والتنوع والإدماج نحن ملتزمون بالمساواة والتنوع والشمول ونرحب بطلبات من جميع شرائح المجتمع لأننا نؤمن بأن قوة العمل المتنوعة تعطي عمقاً إضافياً لعملنا. المجلس الثقافي البريطاني صاحب تصريح توظيف يثق به. يساعد برنامج Disability Confident في تحدي المعتقدات، وزيادة فهم الإعاقة، وضمان اختيار الموظفين من أوسع ة نطاق ممكن من المواهب. نضمن مقابلة للمتقدمين من ذوي الإعاقة الذين يستوفون الحد الأدنى من متطلبات الدور. نرحب بمناقشة متطلبات محددة أو تعديلات تتيح المشاركة والمشاركة في عملنا وأنشطتنا. بيان الوقاية من سوء المعاملة المجلس الثقافي البريطاني ملتزم بحماية الأطفال والشباب والكبار الذين نعمل معهم. نؤمن بأن جميع الأطفال والكبار في العالم يستحقون العيش في بيئات آمنة ولهم الحق في الحماية من جميع أشكال الإساءة والإيذاء والاستغلال كما هو مذكور في المادة 19 من اتفاقية حقوق الطفل للأمم المتحدة (1989). التعيين في المناصب التي فيها مشاركة مباشرة مع فئات ضعيفة سيكون خاضعاً لفحوصات دقيقة تتوافق مع المتطلبات القانونية وسياسات الوقاية من سوء المعاملة لدى المجلس الثقافي البريطاني للكبار والأطفال. إذا واجهت أي صعوبات في تقديم طلبك، يرجى إرسال بريد إلكتروني إلى EMAIL_ADDRESS</p><p><strong>الملف الشخصي المرشح المطلوب</strong></p><p>خبرة شاملة مثبتة كموظف خدمة عملاء</p><p>دافع ذاتي ونهج يعتمد على النتائج</p><p>إتقان ممتاز للغة الإنجليزية كتابة وتحدثاً للتواصل بثقة ووضوح</p><p>درجة جامعية</p><p>مؤهل مهني لخدمة العملاء</p><p>مؤهل أو تدريب ذي صلة في المبيعات</p><p>خبرة تطبيقية مع برامج إدارة علاقات العملاء CRM ميزة إضافية</p>
مصر - القاهرة
Company Description Innovative Work Solutions is a leading provider of professional outsourcing services, focused on delivering smart, flexible, and dedicated solutions to businesses worldwide. The company specializes in creating seamless customer experiences across diverse industries through a combination of skilled teams and modern technology. With a strong commitment to innovation and service excellence, Innovative Work Solutions has built a reputation as a trusted partner for high-quality call center and support services. A client-centric approach and emphasis on professionalism and adaptability drive long-term success for both clients and team members.<br>Role Description This is a full-time, on-site Medical Scribe Doctors role based in Heliopolis, working primarily during night shifts. The Medical Scribe will accurately document patient encounters in real time, including histories, physical examinations, diagnostic findings, and treatment plans under the direction of physicians. Daily responsibilities include reviewing medical records, updating electronic health records (EHR), ensuring correct use of medical terminology, and maintaining clear, organized documentation. The role also involves coordinating with medical staff, clarifying physician notes when needed, and following strict confidentiality and compliance standards. The successful candidate will support physicians in improving workflow efficiency and patient care quality by managing documentation and administrative tasks.<br>Qualifications<br> Strong scribing skills with experience in live or remote documentation for physicians and clinical encounters. Solid knowledge of medical terminology and human anatomy to ensure accurate and precise clinical documentation. Background in medical assisting or relevant clinical support roles, with understanding of common procedures and workflows. Effective communication skills for interacting with physicians and healthcare staff, and for clarifying and recording information. Ability to work consistently during night shifts and maintain focus and accuracy under time constraints. Familiarity with electronic health record (EHR) systems and basic computer proficiency. Strong attention to detail, confidentiality, and adherence to privacy and compliance standards (e.g., HIPAA or equivalent). Relevant education in a healthcare-related field (e.g., Medicine, Nursing, Allied Health, or Life Sciences) is preferred. Prior experience as a medical scribe, in a clinical setting, or in medical documentation is an advantage.
مصر - القاهرة
Company Description Nexoura Dev is a global remote-first software development company that has been delivering enterprise-scale solutions since 2022. The team consists of a focused group of specialists who build AI and automation solutions, custom software, ERP and CRM systems, Saa S products, and UI/UX designs supported by cloud and Dev Ops expertise. Nexoura Dev values quality, flexible work practices, transparent compensation, and a mentorship-driven culture. Team members benefit from 20+ days of annual leave and exposure to international and Gulf-region clients. The company encourages collaborative problem-solving and high standards in all projects.<br>Role Description The Sales Attendant at Nexoura Dev is a full-time, on-site role based in Alexandria, Egypt. This role involves welcoming and assisting customers, understanding their needs, and guiding them through Nexoura Dev’s products and services in a clear and professional manner. The Sales Attendant will handle inquiries, present offerings, support basic sales processes, and maintain a tidy and organized customer-facing area. They will collaborate with the sales and operations teams, update basic records, and provide feedback on customer preferences to help improve services. The role requires consistent on-site presence, a customer-focused attitude, and adherence to company policies and procedures.<br>Qualifications<br> Strong customer service and interpersonal skills, with the ability to build rapport and communicate clearly with diverse clients. Basic sales and negotiation abilities, including handling inquiries, explaining offerings, and supporting closing of sales under guidance. Organizational and time-management skills to manage multiple customer interactions, maintain records, and keep the work area orderly. Proficiency with common office and communication tools (e.g., email, spreadsheets, CRM basics) and willingness to learn new systems. Professional demeanor, reliability, and the ability to work on-site in Alexandria, Egypt on a full-time basis. Fluency in spoken and written English and Arabic is highly beneficial for serving local and international clients. Previous experience in retail, front-desk, or sales support is an advantage but not strictly required. High school diploma or equivalent; post-secondary education in business, sales, or related fields is a plus.
مصر - القاهرة
Job Summary The Marketing Manager is responsible for developing and executing strategic marketing initiatives that align with the company’s mission to elevate local brands. This role oversees multi-channel campaigns, digital presence, and external partnerships to drive brand awareness, engagement, and growth.<br>Key Responsibilities Develop, implement, and manage comprehensive marketing strategies aligned with company goals and brand values. Plan and execute multi-channel marketing campaigns including digital, social media, events, PR, and influencer collaborations. Work closely with local brand partners to create joint promotions and campaigns that highlight their unique stories and products. Manage and optimize the company’s digital presence, including website, social media channels, and email marketing. Manage paid advertising campaigns on digital platforms (Instagram, Facebook, Google Ads, etc.). Lead on back-to-back calendar of propositions to increase brand awareness and equity. Analyze marketing performance data to refine strategies and maximize ROI. Lead content creation efforts, ensuring all messaging resonates with our target audience and reflects our mission to elevate local brands. Collaborate with sales, merchandising, and operations teams to ensure marketing activities support overall business objectives. Manage marketing budgets, vendor relationships, and external agencies or freelancers. Stay up to date with industry trends, consumer behavior, and competitive landscape.<br>Qualifications Education Bachelor’s degree in Business, Marketing, or a related field. Experience5–7 years of experience in marketing, preferably within fashion retail or lifestyle sectors.<br>Soft Skills Proven track record in planning and executing successful marketing campaigns. Strong digital marketing skills including social media management, SEO, and content marketing. Excellent communication, creativity, and project management skills. Ability to work collaboratively across teams and with external partners. Passion for local fashion brands, culture, and sustainability.<br>Technical Skills Proficiency in digital marketing tools and platforms.<br>Language Skills Excellent command of Arabic and English (spoken and written).<br>Computer Skills Proficient in Microsoft Office and marketing analytics tools.<br>Other Requirements Ability to manage multiple projects and meet deadlines.<br>Core Competencies Strategic Marketing & Campaign Management Digital Marketing Expertise Data-Driven Decision Making & Analytics Collaboration & Stakeholder Management Creativity & Brand Storytelling
مصر - القاهرة
Job Summary The Brand Manager is responsible for developing and executing strategic brand initiatives that align with the company’s mission to elevate local brands. This role oversees brand positioning, marketing campaigns, and external partnerships to strengthen brand awareness, engagement, and growth across multiple channels.<br>Key Responsibilities Develop and implement comprehensive brand strategies aligned with company goals and brand values. Plan and execute multi-channel campaigns including digital marketing, social media, PR, events, and influencer collaborations. Work closely with local brand partners to create joint promotions and campaigns that highlight their stories and products. Manage and enhance the company’s brand presence across digital platforms, including website, social media, and email marketing. Oversee paid advertising campaigns across digital platforms (Instagram, Facebook, Google Ads, etc.). Identify and develop strategic partnerships that strengthen brand positioning and market presence. Lead the planning of brand calendars and seasonal campaigns to increase brand awareness and engagement. Analyze brand and marketing performance data to refine strategies and maximize ROI. Collaborate with sales, merchandising, and operations teams to ensure brand initiatives support overall business objectives. Manage brand budgets, external vendors, agencies, and freelancers. Stay updated with market trends, consumer behavior, and competitive landscape.<br>Qualifications Education Bachelor’s degree in Business, Marketing, or a related field.<br>Experience5 – 7 years of experience in brand management or marketing, preferably within fashion retail or lifestyle sectors.<br>Soft Skills Proven track record in building and managing successful brand campaigns. Strong understanding of digital marketing and brand positioning. Excellent communication, creativity, and project management skills. Ability to collaborate across teams and manage external partnerships. Passion for local fashion brands, culture, and sustainability.<br>Technical Skills Proficiency in digital marketing tools and platforms.<br>Language Skills Excellent command of Arabic and English (spoken and written).<br>Computer Skills Proficient in Microsoft Office and marketing analytics tools.<br>Other Requirements Ability to manage multiple projects simultaneously and meet deadlines.<br>Core Competencies Brand Strategy & Campaign Management Digital Marketing & Brand Positioning Data-Driven Decision Making & Analytics Collaboration & Stakeholder Management Creativity & Brand Storytelling
مصر - القاهرة
Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering high value, customized, and innovative outsourcing solutions that address the unique needs of each client and their customers. With strong global coverage and deep cultural understanding, ETISAL International integrates industry best practices and advanced technologies into its operations. The company emphasizes transparency, flexibility, integrity, and a passion for service, consistently working to exceed client expectations. ETISAL International values human capital and is committed to first-class quality in every client partnership.<br>Role Description The Bilingual Customer Service Agent | B1+ is a full-time, on-site role based in Cairo, Egypt. In this position, the agent responds to customer inquiries via phone, email, and chat, providing accurate information and timely solutions in both languages required by the business. Daily responsibilities include handling service requests, resolving complaints, documenting interactions in the system, and following up to ensure customer satisfaction. The agent will adhere to call center procedures, service level agreements, and quality standards, while maintaining a professional, courteous, and empathetic approach. This role also involves collaborating with team members and supervisors to improve processes and enhance the overall customer experience.<br>Qualifications<br> Strong customer-facing skills, including experience as Customer Service Representatives and in Customer Service roles. Ability to provide effective Customer Support and maintain high levels of Customer Satisfaction. Demonstrated focus on Customer Experience, with a commitment to service quality and continuous improvement. B1+ or higher proficiency in the required second language, along with clear and professional communication skills. Ability to work on-site in Cairo, Egypt, with flexibility for shift-based schedules as needed. Comfort using computer systems, CRM tools, and call center software, with attention to accurate data entry. Problem-solving mindset, resilience under pressure, and a positive, team-oriented attitude. Previous call center or BPO experience is an advantage; relevant education or training in communication, business, or related fields is beneficial.
مصر - Al Jizah
Company Description Alorica is a global customer experience (CX) provider that partners with leading brands to design and deliver impactful customer interactions from strategy through execution. The company combines proven performance, industry expertise, and advanced technology to create innovative, results-driven solutions. Alorica is distinguished by a culture that challenges convention, builds strong client relationships, and lives by values of integrity and authenticity. With about 100,000 professionals across 17 countries, the company supports over 250 brands in more than 75 languages. Individuals joining Alorica become part of a curious, creative, and connected team focused on elevating customer experiences.<br>Role Description The Customer Service Agent (B2 English & Graduates) role is a full-time, on-site position based in Qesm El Sheikh Zaid. The agent will handle inbound and outbound customer interactions, respond to inquiries, and resolve issues in a professional and timely manner. Day-to-day tasks include providing accurate information about products and services, documenting interactions in internal systems, and following established procedures to ensure consistent service quality. The role also involves monitoring customer feedback, escalating complex cases when needed, and collaborating with team members and supervisors to improve processes. Agents are expected to maintain high levels of customer satisfaction, adhere to performance metrics, and communicate in clear B2-level English.<br>Qualifications<br> <br>Ability to deliver high-quality Customer Service and build positive Customer Experience across multiple interaction channels. Demonstrated skills in Customer Support and maintaining strong Customer Satisfaction scores. Experience or strong interest in working as Customer Service Representatives in a fast-paced environment. B2 (upper-intermediate) English proficiency, with clear verbal and written communication. Bachelor’s degree (recent graduates encouraged to apply) or equivalent education. Strong problem-solving skills, attention to detail, and ability to follow structured procedures. Comfort working on-site in Qesm El Sheikh Zaid and flexibility to work shifts, weekends, or holidays as required. Basic computer literacy and ability to learn new systems quickly; prior contact center experience is an advantage but not required.