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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.<br>Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.<br>Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.<br><b>Job Purpose:</b><br>The role is part of Haleon's North Africa Consumer business and finance team. It reports into the North Africa Finance director and provides commercial finance partnership to the General Manager, Country Manager as well as the Marketing, Supply Chain, Commercial Expert and HR teams looking after Egypt market. It requires deep financial knowledge, commercial acumen, strategic insights, a broad perspective, rigorous analysis, proactive challenge and advice as well as project management skills.<br><b>Key Responsibilities: </b><br>Business Partnering:<br><ul><li>Act as the primary contact point for the Leadership Team and their teams to advise on growth and margin opportunities</li><li>Provide analysis, assistance, and advice to management as required by the Business Unit, Finance Director, General Manager and Leadership Team</li><li>Actively participate in key projects and provide input to business case development and general financial and business expertise.</li><li>Help create robust business cases for significant business decisions; analyse proposals brought forward for review.</li><li>Business Analysis: Support Leadership Team in business analysis, forecasting and setting ambition for key brands and financial/commercial consultancy</li></ul><br>Planning:<br><ul><li>Responsible for the timely and accurate submissions of forecasts, Plan and updates</li><li>Run the Monthly Performance Review meetings (MPRs) with the GM, the FD and relevant attendees</li><li>Consolidate and analyse any other information necessary for a healthy growth (Stock in Trade, price volume, Advertising &amp;Promotion and overheads etc).</li><li>Responsible for the consolidation, analysis and reporting of the forecast and budget as well as active involvement in plan reviews and presentation of plan.</li><li>Manage the cost flip exercise to ensure there are no exposures after COGS are updated.</li></ul><br>Reporting:<br><ul><li>Develop and prepare various internal financial and commercial reports along with related analysis and commentary as decision support tools for the leadership team.</li></ul><br>Projects:<br><ul><li>Participate in key projects within North Arica and MEA to help grow the top line and improve profitability</li></ul><br><b>Why You?<br>Basic qualifications:</b><br>We are looking for professionals with these required skills to achieve our goals:<br><ul><li>Bachelor's degree in Accounting/Finance</li><li>Minimum 7 years of relevant experience in a FMCG multinational company</li><li>High level of technical financial competence in Financial Accounting and Reporting, Management Accounting and Budgeting.</li><li>Relevant finance experience and a proven record of success in a matrix environment working with multiple customers</li><li>Excellent analytical skills</li><li>Ability to proactively challenge and advise</li><li>Experience of dealing confidently with senior management</li><li>Broad perspective and business insight</li><li>Ability to work under pressure, manage multiple priorities and deliver high quality outputs within deadlines</li><li>Strong interpersonal, influencing and communication skills</li><li>Experience of developing creative business solutions</li><li>Excellent powerpoint and excel skills</li></ul><br><b>Preferred qualifications:</b><br>If you have the following characteristics, it would be a plus:<br><ul><li>MBA (with heavy finance components) or equivalent experience</li><li>Effective knowledge of all accounting standards, including IFRS, US GAAP and Sarbanes-Oxley</li><li>Delivering on value opportunities while balancing risk and opportunities (Stewardship &amp; Governance)</li><li>Developing highly effective working relationships and managing key stakeholders to achieve the partnership status with your business</li></ul><br><b>Job Posting End Date</b><br>2026-07-29<br><strong><b>Equal Opportunities</b></strong><br>Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected - all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong. <br>During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. <br>The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.<br><strong><b>Adjustment or Accommodations Request</b></strong><br>If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We'll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. <br><strong><b>Note to candidates</b></strong><br>The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.<br> </div>

<strong>About Deloitte</strong>: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.<br><br><strong>Our Purpose<br><br></strong>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.<br><br>Our shared values guide the way we behave to make a positive, enduring impact:<br><br>During your tenure as a Manager, you will demonstrate and develop your capabilities in the following areas:<br><br><ul><li>Lead the planning and delivery of complex risk advisory engagements, including internal audit, risk management, internal controls, compliance, and governance engagements for clients across sectors.</li><li>Manage end-to-end internal audit assignments, including risk assessment, annual internal audit planning, process walkthroughs, control design assessment, operating effectiveness testing, issue validation, and reporting.</li><li>Advise clients on enterprise risk management frameworks, risk governance structures, risk registers, risk appetite articulation, risk taxonomy design, and risk reporting processes.</li><li>Lead projects involving internal control review, process risk and control matrix development, control rationalization, control remediation planning, and enhancement of governance and assurance frameworks.</li><li>Support clients on ICFR-related initiatives, including scoping, documentation, controls evaluation, testing oversight, remediation tracking, and coordination with management and external auditors where applicable.</li><li>Deliver compliance and regulatory advisory engagements, including policy and procedure review, compliance framework assessment, obligation mapping, and monitoring program design.</li><li>Identify control gaps, process inefficiencies, and emerging risk themes, and translate these into practical, business-relevant recommendations that help clients address strategic, operational, financial, regulatory, and control-related risks.</li><li>Manage client relationships on a day-to-day basis, including steering meetings, issue resolution, expectation management, and executive-ready reporting.</li><li>Manage multiple workstreams simultaneously, ensuring effective coordination, timely execution, and alignment with engagement objectives.</li><li>Review work performed by team members to ensure technical quality, consistency, and alignment with engagement objectives and Deloitte quality standards.</li><li>Apply strong advisory capability, stakeholder management, project leadership, and risk and controls expertise across client engagements.</li><li>Contribute to proposals, thought leadership, market scans, client presentations, and account development activities to support practice growth.</li><li>Support the growth of the practice by contributing to high-quality solutions across business process, compliance, and control transformation agendas.</li><li>Coach, mentor, and develop Senior Consultants and Consultants through active feedback, delegation, and on-the-job learning.</li><li>Strengthen team delivery capability by leading engagements, managing teams effectively, and fostering high-performance ways of working.<br><br></li></ul><strong>GRC Domain Experience<br><br></strong><ul><li>Leading internal audit co-sourcing and outsourcing engagements across complex client environments.</li><li>Designing, assessing, and enhancing enterprise risk management frameworks and risk governance structures.</li><li>Delivering governance, risk, and compliance assessments to identify gaps, strengthen oversight, and improve control environments.</li><li>Leading or supporting third-party risk management assessments and program design.</li><li>Advising clients on business continuity management and resilience-related initiatives.</li><li>Leading internal control reviews and controls transformation programs to enhance risk mitigation and operational effectiveness.</li><li>Supporting ICFR readiness engagements, including scoping, documentation, control assessment, testing, and remediation tracking.</li><li>Assessing and enhancing risk and compliance operating models, including roles, responsibilities, and governance mechanisms.</li><li>Reviewing and redesigning policies, processes, and controls to improve compliance, efficiency, and accountability.</li><li>Preparing and presenting insights, findings, and recommendations for board, audit committee, and senior management reporting.<br><br></li></ul><strong>Leadership Capabilities<br><br></strong><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact. </li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent. </li><li>Understands expectations and demonstrates personal accountability for keeping performance on track. </li><li>Actively focuses on developing effective communication and relationship-building skills. </li><li>Understands how their daily work contributes to the priorities of the team and the business. <br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Bachelor’s degree required; a master’s degree, such as an MBA or MSc in Risk, Information Security, or a related field, is an advantage.</li><li>Relevant professional certifications, such as CIA, CPA, CA, ACCA, CISA, CRMA, or equivalent, are preferred.</li><li> Proven regional experience in the Middle East is an advantage.</li><li>Demonstrated experience supporting proposals, business development, and practice-building initiatives.</li><li>Significant experience gained within a Big 4 firm, top-tier consulting environment, or GRC technology delivery organization is preferred.</li><li>8 to 12 years of overall professional experience, including at least 5 years of relevant GRC experience.</li><li>Proven track record of delivering multiple GRC engagements for telecom clients across global markets.</li><li>Demonstrated experience delivering projects across the Middle East, North Africa, or South Asia is strongly preferred.</li><li>Fluency in English is required; Arabic language capability is a strong advantage, particularly for UAE, KSA, Egypt, and Jordan-based roles.</li><li>Demonstrated exposure to risk and control automation, GRC platforms, data-driven auditing, and continuous controls monitoring.</li><li>Experience working within regulated sectors such as telecom, media, technology, sports, or large diversified groups is preferred.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as world-class e-commerce.<br>The Category Lead will be responsible for every aspect of retailing the products categories as well as be responsible to design, develop/facilitate our import business in Egypt.<br> <br>The main responsibilities are vendor management inclusive of supporting pricing strategies, website marketing, and inventory control at retail inclusive of all planning and Direct Imports to achieve both short and long-term goals. <br> <br>The Category Leader will also be responsible for hiring and building high-performance teams of experienced team members and growing selection, volumes and margins. He/She will develop a collaboration with other retail category teams in Egypt and the various functions in Egypt and ME. deliver results while maintaining the highest level of integrity and foster an environment that generates breakthrough ideas and lead a collaborative and open organization that lives the values of Amazon.<br> <br>The Category leader will lead a project team across commercial, compliance, operation and technical teams to define and scope the necessary tools and workflows to be developed. He/She will closely work with retail teams in various locations as well as with other departments across the globe. He/she will directly work with Egyptian authorities to ensure a compliant business operation.<br> <br>The position requires a leader who can work autonomously in a fast paced, highly demanding and ambiguous environment. The successful candidate would possess great business judgment, with a track record of strong project delivery, commercial negotiations and relationship management along with deep analytical acumen. Additionally, this position involves working with multiple stakeholders (marketing, marketplace, legal, supply chain, operations among others). The Category Leader needs to have strong management capabilities and ownership with great bias for action in getting things done themselves. He/She should be an experienced team player who is motivated by an entrepreneurial, fast-paced and highly collaborative environment.<br>Main Responsibilities <br> <br> 1. Deliver selection, profitability, and sales targets by leading the business segment on the needs of the customer and identifying suitable opportunities for the category.<br> 2. Having an in-depth knowledge of business products, value proposition and writing business proposals by identifying and mapping business strengths and customer needs<br> 3. Build and maintain relationships with senior leaders of partnered vendors to grow and optimize the joint retail and import businesses.<br> 4. Work with vendors, Central inventory management and Amazon operations to ensure a reliable, operational and cost effective flow of goods, from ordering to receiving.<br> 5. Drive integration between new vendors and Amazon supply chain, product compliance and merchandising processes.<br> 6. Develop and improve vendor relations and import sourcing for branded and exclusive Amazon products to give customers access to selection that was not previously available.<br> 9. Contribute to the development of best practices and contract standards.<br> 10. Monitor, analyze and own key performance indicators such as vendor import share, out of stock rate, vendor operational metrics, and marketing investments.<br> 11. Drive a substantial profit contribution to our growing business in Egypt.<br> 12. Work with internal teams to understand the systems and variables that affect purchasing and vendor management decisions, and drive joint negotiations at an annual span Egypt level.<br> 13. Lead projects and regular business improvement initiatives as may be decided from time to time.<br> <br>- Bachelor's degree in enginnering or equivalent, or 10+ years of vendor management experience<br>- 10+ years’ experience of leading a team. · Strong experience in sales and vendor management. · Strong business judgment with a track record of successful negotiations and overall relationship management. · Proven analytical thinking, project management skills, and exceptional organizational skills are essential. · Ability to think strategically and tactically, with attention to detail. · Tenacity to develop ideas independently and thrive in a fast-paced start-up environment is essential for success. · Candidate must have strong communication skills · Experience in cross-border trade to Egypt and building businesses with supply chain, operations &amp; commercial teams. · Exceptional written and oral communication abilities · Understanding of international supply chains<br>- Ability to work in a global environment · Experience of business strategy development and execution · Experience with consumer research in any consumer products · Experience in marketing, brand management, consumer insights · Strong analytic skills with experience in statistical modelling and analysis · Master’s degree/ MBA preferred Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<strong>We Are: <br><br></strong>At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.<br><br><strong>You Are: <br><br></strong><ul><li>The ideal candidate will have expertise in AI and Large Learning Models (LLM) used in the semiconductor verification market to help develop and drive Synopsys ICV AI use models for established process nodes to support advanced market needs. In this role you will be able to envision and prototype AI concepts that could accelerate semiconductor verification solutions and validate them in actual market use models. This is especially critical as the market is moving into the rapidly evolving combination of established process node, and advanced process nodes due to the rapidly expanding 3D and Chiplet market. </li><li>You are interacting with the rest of Product Management, Technical Sales, and customers to have a complete understanding as to what specific AI use models need to be incorporated into product roadmaps to support the multiple markets that Synopsys interacts with. </li><li>You are highly motivated, with a passion for innovation and the ability to work collaboratively across engineering, product management and sales teams to ensure alignment to initiatives. </li><li>You are comfortable working as an individual contributor on multiple special projects while at the same time influence managing Technical Sales, R&amp;D, and Product Management.<br><br></li></ul><strong>What You’ll Be Doing: <br><br></strong><ul><li>You will work with the Executive Director of Synopsys ICV for Established Nodes to conceptualize, prototype, and validate AI use models across the Synopsys ICV offering. These use models will be applicable for development and QA of core Synopsys ICV products and for customer applications throughout the Synopsys ICV product line. Special focus will be on the application of AI within strategies for Synopsys ICV established process node designs that align with advanced process nodes on the same 3D system and with overall Synopsys ICV broader business objectives.</li><li>You will work with the rest of the 3D established node product managers to train and educate Synopsys Technical sales. Also work with Technical Sales to explain how to address customer unique requirements that calls for funded customization and support.</li><li>You will work closely with the rest of Synopsys ICV product management, R&amp;D and sales teams to align ICV AI based needs with Synopsys product development and go-to-market strategies.<br><br></li></ul><strong>The Impact You Will Have: <br><br></strong><ul><li>Accelerate Synopsys’ ICV strategic positioning in the 3D and Chiplet established node market via identification and development of competitive differentiation using AI based techniques.</li><li>Strengthen Synopsys’ influence and thought leadership within the semiconductor ecosystem and customer base through compelling presentations and engagement via AI driven use models as how Synopsys ICV is the solutions for the new 3D/Chiplet market.<br><br></li></ul><strong>What You’ll Need: <br><br></strong><ul><li>10+ years of relevant EDA/semiconductor product management experience. </li><li>5+ years of experience in development of solutions that include AI and LLM techniques</li><li>BS/MS, in Electrical Engineering and or Device Physics required. PhD or MBA in your field desired.</li><li>Understanding of Semiconductor ecosystem, and expertise with Foundry, EDA PDK development and associated relationships for DRC functions and Rules.</li><li>Proven ability to work with Product Management senior managers to help define what is a customer specific need vs a general market requirement where they could be an industry leading teacher-customer.</li><li>Exceptional ability to drive and achieve results by yourself and others under time pressure.</li><li>Excellent presentation, communications, and interpersonal skills.</li><li>Ability to travel at least 20% of the time.<br><br></li></ul><strong>The Team You’ll Be A Part Of: <br><br></strong>You will be working with senior management to create a dynamic team focused on greatly expanding Synopsys’ ICV product offerings and market positioning in the established node/3D design environment. This team will work closely with Line of Business (LoB) product management, sales, and R&amp;D to align ecosystem offerings with Synopsys’ ICV overall strategic goals. As a key component of the overall Synopsys EDA Product Management Group, this team will identify and cultivate new opportunities, drive collaborative initiatives, and promote joint marketing programs to deliver solutions to the semiconductor market that mutual established node customers need as the world moves into multiple ways to design their offerings. It is no longer just “let’s go to the next process node” but a “how do we best design this” world.<br><br><strong>Rewards and Benefits: <br><br></strong>We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.<br><br>At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.<br><br>In addition to the base salary, this role may be eligible for an annual bonus and other discretionary bonuses. Synopsys offers comprehensive health, wellness, and financial benefits as part of a of a competitive total rewards package. The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education. Your recruiter can share more specific details on the total rewards package upon request.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position Summary<br></b><p><b>Manager | Risk, Regulatory &amp; Forensic | Enterprise Risk | Egypt</b></p><br><p><b>About Deloitte</b>: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.</p><br><p><b>Our Purpose</b></p><br><p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p><br><p>Our shared values guide the way we behave to make a positive, enduring impact:</p><br><p>During your tenure as a Manager, you will demonstrate and develop your capabilities in the following areas:</p><br><ul><li>Lead the planning and delivery of complex risk advisory engagements, including internal audit, risk management, internal controls, compliance, and governance engagements for clients across sectors.</li><li>Manage end-to-end internal audit assignments, including risk assessment, annual internal audit planning, process walkthroughs, control design assessment, operating effectiveness testing, issue validation, and reporting.</li><li>Advise clients on enterprise risk management frameworks, risk governance structures, risk registers, risk appetite articulation, risk taxonomy design, and risk reporting processes.</li><li>Lead projects involving internal control review, process risk and control matrix development, control rationalization, control remediation planning, and enhancement of governance and assurance frameworks.</li><li>Support clients on ICFR-related initiatives, including scoping, documentation, controls evaluation, testing oversight, remediation tracking, and coordination with management and external auditors where applicable.</li><li>Deliver compliance and regulatory advisory engagements, including policy and procedure review, compliance framework assessment, obligation mapping, and monitoring program design.</li><li>Identify control gaps, process inefficiencies, and emerging risk themes, and translate these into practical, business-relevant recommendations that help clients address strategic, operational, financial, regulatory, and control-related risks.</li><li>Manage client relationships on a day-to-day basis, including steering meetings, issue resolution, expectation management, and executive-ready reporting.</li><li>Manage multiple workstreams simultaneously, ensuring effective coordination, timely execution, and alignment with engagement objectives.</li><li>Review work performed by team members to ensure technical quality, consistency, and alignment with engagement objectives and Deloitte quality standards.</li><li>Apply strong advisory capability, stakeholder management, project leadership, and risk and controls expertise across client engagements.</li><li>Contribute to proposals, thought leadership, market scans, client presentations, and account development activities to support practice growth.</li><li>Support the growth of the practice by contributing to high-quality solutions across business process, compliance, and control transformation agendas.</li><li>Coach, mentor, and develop Senior Consultants and Consultants through active feedback, delegation, and on-the-job learning.</li><li>Strengthen team delivery capability by leading engagements, managing teams effectively, and fostering high-performance ways of working.</li></ul><p><b>GRC Domain Experience</b></p><br><ul><li>Leading internal audit co-sourcing and outsourcing engagements across complex client environments.</li><li>Designing, assessing, and enhancing enterprise risk management frameworks and risk governance structures.</li><li>Delivering governance, risk, and compliance assessments to identify gaps, strengthen oversight, and improve control environments.</li><li>Leading or supporting third-party risk management assessments and program design.</li><li>Advising clients on business continuity management and resilience-related initiatives.</li><li>Leading internal control reviews and controls transformation programs to enhance risk mitigation and operational effectiveness.</li><li>Supporting ICFR readiness engagements, including scoping, documentation, control assessment, testing, and remediation tracking.</li><li>Assessing and enhancing risk and compliance operating models, including roles, responsibilities, and governance mechanisms.</li><li>Reviewing and redesigning policies, processes, and controls to improve compliance, efficiency, and accountability.</li><li>Preparing and presenting insights, findings, and recommendations for board, audit committee, and senior management reporting.</li></ul><p><b>Leadership Capabilities: </b></p><br><ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact. </li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent. </li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track. </li> <li>Actively focuses on developing effective communication and relationship-building skills. </li> <li>Understands how their daily work contributes to the priorities of the team and the business. </li> </ul><p><b>Qualifications:</b></p><br><ul><li>Bachelor’s degree required; a master’s degree, such as an MBA or MSc in Risk, Information Security, or a related field, is an advantage.</li><li>Relevant professional certifications, such as CIA, CPA, CA, ACCA, CISA, CRMA, or equivalent, are preferred.</li><li> Proven regional experience in the Middle East is an advantage.</li><li>Demonstrated experience supporting proposals, business development, and practice-building initiatives.</li><li>Significant experience gained within a Big 4 firm, top-tier consulting environment, or GRC technology delivery organization is preferred.</li><li>8 to 12 years of overall professional experience, including at least 5 years of relevant GRC experience.</li><li>Proven track record of delivering multiple GRC engagements for telecom clients across global markets.</li><li>Demonstrated experience delivering projects across the Middle East, North Africa, or South Asia is strongly preferred.</li><li>Fluency in English is required; Arabic language capability is a strong advantage, particularly for UAE, KSA, Egypt, and Jordan-based roles.</li><li>Demonstrated exposure to risk and control automation, GRC platforms, data-driven auditing, and continuous controls monitoring.</li><li>Experience working within regulated sectors such as telecom, media, technology, sports, or large diversified groups is preferred.</li></ul> <p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The CVM Manager is a strategic commercial product owner responsible for defining, building, and optimizing the core digital platforms and enablers that drive automated, real-time, and personalized Customer Value Management strategies. The purpose is to build scalable, AI-driven CVM platforms/enablers that maximize Customer Lifetime Value (CLV) and ARPU with speed, precision, and efficiency across all digital and assisted channels.</p> <p>Lead a team to deliver across Commercial Strategy and Customer Value Management (CVM) responsibilities. Set the strategy and oversee the daily operation and commercial KPIs while owning relationships with stakeholders both internally to the CBU (Segment team, Insights team, Digital, etc.) and externally (such as Decision Support, Customer Care and Technology). Ensure team activities are running efficiently, effectively, and thoroughly while making commercial sense for Vodafone Egypt's strategic objectives and profitability.</p> <h4>Key responsibilities</h4> <p><strong>1. BTL management & targeting optimization:</strong><br> Effectively communicate all marketing messages to the base whilst ensuring the most efficient and relevant communication to the customer (i.e., defining cohorts of customers to target in marketing messages and designing communication with these customers).<br> Discover relevant aspects of consumer behavior and implement base management strategies through design and execution of all one-to-one personalized offers and subsequent campaigns across multiple channels to deliver the best commercial return.<br> Effectively manage contact strategy per targeted customer to increase channel engagement and maintain superior customer experience.</p> <p><strong>2. Growth & lifecycle management:</strong><br> Create a customer lifecycle roadmap to ensure that the maximum value is derived from customers, from acquisition through to retention.<br> Deliver the P&L targets for CVM, as defined in the fiscal year budget.<br> Develop new initiatives and tactics to ensure revenue growth and base activity.<br> Support all ATL moves with CVM tactics to ensure competitive advantage.</p> <p><strong>3. CVM platform strategy & roadmap (product ownership):</strong><br> Define the CVM platforms roadmap: act as the product owner for key growth/CVM platforms (e.g., mobile products, fixed and financial services propositions). Define the 3-5 year strategy for CVM platforms evolution.<br> Capability scoping & business requirements: translate commercial CVM and growth strategies needed for scaling CVM propositions adoption into clear, documented technical requirements, user stories, and acceptance criteria for IT and vendor teams.</p> <p><strong>4. CVM enabler implementation & governance:</strong><br> Real-time engagement: lead the implementation and optimization of real-time CVM enablers to ensure offers can be triggered instantly based on customer actions (e.g., recharge, app login, data depletion).<br> Omnichannel integration: ensure seamless integration of all communication channels (My Vodafone App, Website, SMS, Push Notifications, Contact Center/IVR) into a unified CVM platform for consistent cross-channel customer journeys.<br> Data & AI integration: collaborate with Data Science and BI teams to integrate Machine Learning (ML) models (e.g., churn prediction, next best action) directly into the decisioning engine, transforming insights into automated action.<br> System performance & uptime: oversee the operational stability, performance, and scalability of CVM platforms, ensuring high availability to support millions of daily customer interactions.</p> <h4>Core competencies</h4> <ul> <li>Commercially driven, able to rationalize strategies into deliverable, operational business plans</li> <li>Strong ability to lead the full product lifecycle from discovery and development to deployment and optimization</li> <li>Deep MarTech knowledge: familiarity with the ecosystem of Marketing Automation, Real-Time Decisioning, and Customer Data Platforms</li> <li>Strategic & commercial acumen: ability to link technical platform requirements directly to business value (ARPU, CLV) and commercial priorities</li> <li>Stakeholder management: exceptional skill in managing complex relationships with both technical teams (IT, Architecture) and commercial/business teams (Marketing, CVM)</li> <li>Excellent analytical skills</li> <li>Excellent problem-solving skills with demonstrable ability to manage ambiguity and simplify complex situations</li> <li>Strong communication and influencing skills, able to build cross-functional partnerships (stakeholder management within CBU team and broader organisation)</li> <li>Comfortable working in a supercharged environment, taking initiative and managing multiple projects at once</li> </ul> <h4>Must have technical / professional qualifications:</h4> <ul> <li>B.Sc of Business Administration, Economics, or Engineering</li> <li>Minimum 6+ years of experience in Telecommunications, Digital Transformation, or a similar high-volume, data-driven industry</li> <li>At least 3+ years of experience in a Product Management, Growth, MarTech, or Digital Capabilities role focusing on building/implementing large-scale marketing platforms</li> <li>Excellent knowledge of telecom industry</li> <li>MBA is a plus</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We’re committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p></p><p></p>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our Purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <h4>During your tenure as a Manager, you will demonstrate and develop your capabilities in the following areas:</h4> <ul> <li>Lead the planning and delivery of complex risk advisory engagements, including internal audit, risk management, internal controls, compliance, and governance engagements for clients across sectors.</li> <li>Manage end-to-end internal audit assignments, including risk assessment, annual internal audit planning, process walkthroughs, control design assessment, operating effectiveness testing, issue validation, and reporting.</li> <li>Advise clients on enterprise risk management frameworks, risk governance structures, risk registers, risk appetite articulation, risk taxonomy design, and risk reporting processes.</li> <li>Lead projects involving internal control review, process risk and control matrix development, control rationalization, control remediation planning, and enhancement of governance and assurance frameworks.</li> <li>Support clients on ICFR-related initiatives, including scoping, documentation, controls evaluation, testing oversight, remediation tracking, and coordination with management and external auditors where applicable.</li> <li>Deliver compliance and regulatory advisory engagements, including policy and procedure review, compliance framework assessment, obligation mapping, and monitoring program design.</li> <li>Identify control gaps, process inefficiencies, and emerging risk themes, and translate these into practical, business-relevant recommendations that help clients address strategic, operational, financial, regulatory, and control-related risks.</li> <li>Manage client relationships on a day-to-day basis, including steering meetings, issue resolution, expectation management, and executive-ready reporting.</li> <li>Manage multiple workstreams simultaneously, ensuring effective coordination, timely execution, and alignment with engagement objectives.</li> <li>Review work performed by team members to ensure technical quality, consistency, and alignment with engagement objectives and Deloitte quality standards.</li> <li>Apply strong advisory capability, stakeholder management, project leadership, and risk and controls expertise across client engagements.</li> <li>Contribute to proposals, thought leadership, market scans, client presentations, and account development activities to support practice growth.</li> <li>Support the growth of the practice by contributing to high-quality solutions across business process, compliance, and control transformation agendas.</li> <li>Coach, mentor, and develop Senior Consultants and Consultants through active feedback, delegation, and on-the-job learning.</li> <li>Strengthen team delivery capability by leading engagements, managing teams effectively, and fostering high-performance ways of working.</li> </ul> <h4>GRC Domain Experience</h4> <ul> <li>Leading internal audit co-sourcing and outsourcing engagements across complex client environments.</li> <li>Designing, assessing, and enhancing enterprise risk management frameworks and risk governance structures.</li> <li>Delivering governance, risk, and compliance assessments to identify gaps, strengthen oversight, and improve control environments.</li> <li>Leading or supporting third-party risk management assessments and program design.</li> <li>Advising clients on business continuity management and resilience-related initiatives.</li> <li>Leading internal control reviews and controls transformation programs to enhance risk mitigation and operational effectiveness.</li> <li>Supporting ICFR readiness engagements, including scoping, documentation, control assessment, testing, and remediation tracking.</li> <li>Assessing and enhancing risk and compliance operating models, including roles, responsibilities, and governance mechanisms.</li> <li>Reviewing and redesigning policies, processes, and controls to improve compliance, efficiency, and accountability.</li> <li>Preparing and presenting insights, findings, and recommendations for board, audit committee, and senior management reporting.</li> </ul> <h4>Leadership Capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree required; a master’s degree, such as an MBA or MSc in Risk, Information Security, or a related field, is an advantage.</li> <li>Relevant professional certifications, such as CIA, CPA, CA, ACCA, CISA, CRMA, or equivalent, are preferred.</li> <li>Proven regional experience in the Middle East is an advantage.</li> <li>Demonstrated experience supporting proposals, business development, and practice-building initiatives.</li> <li>Significant experience gained within a Big 4 firm, top-tier consulting environment, or GRC technology delivery organization is preferred.</li> <li>8 to 12 years of overall professional experience, including at least 5 years of relevant GRC experience.</li> <li>Proven track record of delivering multiple GRC engagements for telecom clients across global markets.</li> <li>Demonstrated experience delivering projects across the Middle East, North Africa, or South Asia is strongly preferred.</li> <li>Fluency in English is required; Arabic language capability is a strong advantage, particularly for UAE, KSA, Egypt, and Jordan-based roles.</li> <li>Demonstrated exposure to risk and control automation, GRC platforms, data-driven auditing, and continuous controls monitoring.</li> <li>Experience working within regulated sectors such as telecom, media, technology, sports, or large diversified groups is preferred.</li> </ul></p><p></p>

<p><strong>Key Responsibilities:&nbsp;</strong></p><p><strong><em>1) Build &amp; Establish the CMI Function (Foundational Work)&nbsp;</em></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp; Design the “operating model” for the CMI function (processes, roles, governance).&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp; Set up a “roadmap”, covering short-, mid-, and long-term insight needs.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp; Define standards for:</p><p>a.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; data collection quality&nbsp;</p><p>b.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; reporting cadence / frequency, and templates&nbsp;</p><p>c.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; insights-to-action processes&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp; Establish relationships with internal teams (e.g., Category, Sales, R&amp;D, Digital, Customer Experience) to ensure insight relevance.</p><p><strong>Outcome:</strong> CMI function becomes a trusted decision-support partner to Marketing and leadership.</p><p>&nbsp;</p><p>&nbsp;</p><p><strong><em>2)</em></strong> <strong><em>Consumer Research &amp; Customer Understanding&nbsp;</em></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Plan and execute consumer and customer research, such as:&nbsp;</p><p>a.&nbsp;&nbsp; Segmentation Studies&nbsp;</p><p>b.&nbsp;&nbsp; Brand Health Tracking&nbsp;</p><p>c.&nbsp;&nbsp; Brand Equity Research</p><p>d.&nbsp;&nbsp; Journey Mapping</p><p>e.&nbsp;&nbsp; Concept &amp; Product Testing&nbsp;</p><p>f.&nbsp;&nbsp;&nbsp;&nbsp; Pricing and Value Perception Studies&nbsp;</p><p>g.&nbsp;&nbsp;&nbsp; U&amp;A (Usage and Attitudes)</p><p>h.&nbsp;&nbsp; Retail Audit&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Translate findings into actionable recommendations for:</p><p>a.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Product positioning and messaging</p><p>b.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; New product launches</p><p>c.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Channel and Campaign targeting&nbsp;</p><p>d.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customer Experience improvements</p><p>e.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Category in-market performance improvements</p><p><strong><em>3) Data Analytics, Measurement &amp; Insights Synthesis&nbsp;</em></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop insight-driven analytics capabilities by leveraging available data sources (internal + external).&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build &amp; maintain dashboards and reporting for key KPIs such as, but not limited to:&nbsp;</p><p>a.&nbsp;&nbsp; awareness, consideration, preference&nbsp;</p><p>b.&nbsp;&nbsp; brand funnel metrics&nbsp;</p><p>c.&nbsp;&nbsp; NPS / customer satisfaction / complaint drivers (as available from Customer Experience function)&nbsp;</p><p>d.&nbsp;&nbsp; Campaign performance interpretation (linking spending to outcomes, where relevant)</p><p>e.&nbsp;&nbsp; Retail Audit outcomes &amp; insights (e.g.: market shares, distribution, … etc.)</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure insights are linked &amp; synthesized into clear narratives, not just data outputs.</p><p><strong><em>4) Propose &amp; Lead Research Strategy with ROI Focus&nbsp;</em></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Recommend the right research methods based on business questions and decision timelines.&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create research briefs, manage vendors / agencies, and ensure study quality.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build business cases for research investment and prioritize based on expected impact.</p><p>&nbsp;</p><p><strong><em>5) Stakeholder Enablement &amp; Governance&nbsp;</em></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Present insights clearly to the CMO and cross-functional teams.&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Run insight forums/workshops (e.g., quarterly “insights &amp; implications” reviews).</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Establish decision guidelines: which KPIs &amp; insights are needed, when, and for which decisions.&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure insights are documented and reusable (knowledge base / playbooks).</p><p></p><p><strong><em>6) Innovation &amp; Continuous Improvement&nbsp;</em></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuously improve insight methods (e.g., adoption of new research tools, faster turnaround approaches).&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stay current on best practices in consumer insights and market intelligence.&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Where relevant, introduce automation to reduce manual reporting and speed up insight delivery.</p><p>&nbsp;</p><p><strong>Requirements</strong></p><ul><li><p><strong><em>Education&nbsp;</em></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor degree in Marketing, Business, Economics, Statistics, Psychology, or a related field&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Master’s degree / MBA / equivalent experience is a plus (not mandatory)</p><p><strong><em>Experience&nbsp;</em></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimum 8-10+ years in consumer insights, market research, analytics, or marketing intelligence&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven experience building or significantly scaling a CMI function&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience working with senior stakeholders and translating findings into strategy</p><p><strong><em>Research &amp; Analytics Skills&nbsp;</em></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong grounding in research methodologies (quant + qual)&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to design analysis and synthesize findings (not only reporting)&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency with analytics tools and/or BI (e.g., Excel, Power BI, … etc.)&nbsp;</p><p><strong><em>Technical/Tools (Preferred)&nbsp;</em></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BI &amp; dashboarding tools: Power BI (or equivalent)&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Survey tools: SurveyMonkey (or equivalent)&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Data sources: customer panel data, e-commerce analytics, retail audit data, brand tracking tools (where available)</p><p><strong><em>Competencies &amp; Behaviors&nbsp;</em></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Data-to-Insight Translation: ability to turn complex findings into relevant insights</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strategic Thinking: aligns insights to business priorities and timing&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Executive Communication: concise, persuasive presentations to CMO level</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Research Rigor: strong quality control and method selection&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customer Empathy: focuses on consumer needs, motivations, and behaviors</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build-and-Own Mindset: comfortable establishing processes from scratch</p><p>Continuous Improvement: improves speed, quality, and usefulness of insights over time</p></li></ul><p></p>

<p>The Egypt Head of IT / Commercial IT Director is the senior country IT leader and single point of contact for all IT-related matters to the local business. The role translates global, regional and MEA strategies into market execution while aligning the country agenda to the new IT transformation priorities: product and platform ownership, speed and agility, responsible AI adoption, reusable technology capabilities, operational observability, and simplification for value. The Director is accountable for technology strategy, delivery, governance, risk, service reliability and adoption that enable commercial growth, customer engagement, productivity and business technology transformation in Egypt.</p><p>Key Responsibilities</p><p>Strategy, country leadership and business partnership: Lead the Egypt Commercial IT strategy, roadmap and investment agenda as a member of the Country Senior Leadership Team. Advise business leaders on technology-enabled opportunities, risks and trade-offs, and ensure IT remains the trusted local entry point for all market technology matters.</p><p>Product and platform ownership: Establish clear ownership for country products, platforms and technical capabilities, clarifying the role of product owners, platform owners and business stakeholders. Drive lifecycle management, prioritization, value realization and adoption across commercial and cross-functional platforms.</p><p>Speed, agility and simplification for value: Lead with pace and comfort in uncertainty, simplifying processes and technology choices to improve speed, agility and business value rather than reducing complexity for cost alone. Remove duplication and focus scarce capacity on the highest-value priorities.</p><p>Business outcomes and portfolio value: Translate business goals into an integrated portfolio of technology initiatives, delivering measurable outcomes in revenue growth, productivity, customer engagement, operational efficiency and cost optimization. Track benefits realization and ensure technology investments directly support brand, key account, field force and channel strategies.</p><p>AI adoption and automation: Accelerate responsible adoption of AI, automation and data-enabled use cases in commercial and enabling functions. Champion the ambition for IT to be a benchmark for AI adoption while ensuring appropriate governance, privacy, security and change management.</p><p>Forward-deployed engineering and reusable APIs: Partner closely with business teams to shape practical technology solutions, applying forward-deployed engineering principles where appropriate. Promote reusable APIs, integration patterns and shared capabilities so local solutions can scale and be reused rather than rebuilt.</p><p>AIOps, observability and service excellence: Strengthen service management, observability, proactive monitoring, incident response and continuous improvement. Use data-driven operations and AIOps practices to improve reliability, performance, user satisfaction and business continuity.</p><p>Data, security and compliance: Ensure adherence to global and local data privacy laws, compliance standards, cybersecurity protocols and audit requirements. Partner with Compliance, Legal, Information Security and Quality to remain audit-ready and regulatorily aligned.</p><p>Architecture, integration and local innovation: Maintain alignment with enterprise architecture, standards, cloud governance and integration patterns while enabling local innovation where justified by value, risk and scalability. Balance global platform consistency with market-specific needs.</p><p>Team leadership and capability building: Build, lead and develop a high-performing Egypt IT team. Reinvest in the team's skills for the world of AI, product/platform ways of working, data literacy, engineering discipline, delivery excellence and continuous improvement.</p><p>Stakeholder engagement, change and adoption: Maintain strong collaboration with global and regional IT, Commercial leadership and cross-functional stakeholders. Communicate clearly on strategy, roadmaps, risks, dependencies and outcomes; lead change management to drive adoption and sustained business value.</p><p>Financial management, governance and risk: Plan and manage IT budgets with strong financial governance. Optimize resource allocation, vendor management, contracts and commercial terms; oversee IT risk management, business continuity, disaster recovery and service governance for Egypt.</p><p><strong>Desired Candidate Profile</strong></p><h2>Essential Skills / Experience</h2><p>Education: Bachelor's degree in STEM (Science, Technology, Engineering or Mathematics). MBA or relevant postgraduate qualification is desirable.</p><p>Experience: 12+ years of progressive experience in IT roles, including 3+ years in leadership positions within multinational organizations, ideally in life sciences, healthcare or another regulated industry.</p><ul><li>Product and platform leadership: Proven experience with product/platform operating models, product ownership, platform lifecycle management, prioritization and value tracking.</li><li>AI, data and automation: Strong understanding of AI-enabled business use cases, automation, analytics, data governance and responsible adoption in commercial or enterprise settings.</li><li>Agile delivery and ambiguity: Track record leading large-scale programs and transformations with modern delivery practices, agile ways of working, and the ability to make progress despite uncertainty.</li><li>Integration, architecture and APIs: Understanding of enterprise architecture, cloud governance, integration patterns and reusable API-led delivery.</li><li>Service excellence and observability: Familiarity with ITIL, service management, AIOps, observability, proactive monitoring, incident response and business continuity practices.</li><li>Governance, security and compliance: Strong grasp of data privacy, cybersecurity, identity and access management, SDLC/SLC, validation practices, ISO standards and audit readiness in local and global contexts.</li><li>Executive presence: Strong influencing, advisory and communication skills with the ability to engage senior leaders, challenge constructively and drive decisions.</li><li>People leadership: Demonstrated experience leading, coaching and developing teams in complex, matrixed environments, including both direct teams and cross-functional delivery teams.</li><li>Financial acumen: Experience planning and managing budgets, vendor ecosystems, contracts, commercial terms and benefits tracking.</li><li>Language: Fluency in English.</li></ul><h2>Desirable Skills / Experience</h2><ul><li>Experience in pharma, life sciences, healthcare or another regulated, highly matrixed environment.</li><li>Hands-on exposure to global enterprise platforms such as CRM, analytics, data platforms, content management and marketing automation.</li><li>Proven success scaling AI-enabled, automation, analytics or digital product/platform capabilities in commercial settings.</li><li>Exposure to forward-deployed engineering, internal platforms or reusable API and product patterns.</li><li>Prior in-country IT leadership as the local accountable owner for IT service, risk, stakeholder management and business partnership.</li></ul>

<p><strong>POSITION SUMMARY</strong> What is the main purpose of this position? Why does it exist? The CLS program training Leader role partners with the business &amp; functional owners to establish and execute strategic training methodologies that drive business performance. The role is responsible for the training and development operations for all programs &amp; client in assigned in the vertical; Manage training resources to meet Sutherland and Client KPI targets; Hire-train-develop a team of Training Manager and Training Specialists; Ensure supervision and trainee development in classroom and nesting, effective execution of New Hire Training, Nesting, and 0 30-day processes, compliance to all CLS mandated tools, templates, formats, and reporting guidelines; Maintain budgetary compliance, HC and ratios, and own the VTF program in the programs assigned under a vertical.</p><p>- Plan, project, manage, and ensure execution of training delivery (New Hire + Ongoing) for clients. Ensure ramp plan is in place, updated, executed. Trainer and Training Room assignments are locked for each class.</p><p>- Observe classes, Nesting &amp; Bottom Quartile Management delivery and lead coaching sessions for the group. Ensure effective Training Delivery takes place and Trainers are observed, given feedback, and coached on facilitation and classroom management effectiveness.</p><p>- Assess, maintains, and ensure Training Curriculum is updated based on Client Needs and Program performance</p><p>- Ensures that trainees are empowered to provide feedback on training experience and employee welfare through Daily Training Pulse, Training Reaction Quotient, FGD, and open communication with Trainer, Training Manager, and Site Leaders.</p><p>- Ensures the tracking &amp; assessment of the key performance indicators, including 30-60-90 days performance post nesting for each wave.</p><p>- Ensure Training Curriculum is updated with latest call flow, call drivers, and call samples. Assess and ensures activities, exercises, and modifications are aligned with the Account needs and updates.</p><p>- Ensure New Hire Consultants are getting right level of coaching, support, and development during and post Nesting (30-60-90 days tenure).</p><p>- Monitor retention per class per client and execute initiatives that will positively impact learner experience and welfare.</p><p>- Forecast attrition in Training and Nesting and execute appropriate retention strategies.</p><p>- Conduct FGDs for Learners and address issues and help items raised.</p><p>- Utilize feedback from Daily Training Pulse and Training Reaction Quotient to continuously improve Training Environment and Learner Experience.</p><p>- Ensure updated knowledge of the two key programs at the operating center with self at all times.</p><p>- Participates in weekly/bi-weekly performance calls with Enterprise Managers, SD &amp; Client as required.</p><p>- Facilitate or Participate on Needs Analysis driven by Performance Improvement and/or potential growth. Ensures strategic action plans based on needs analysis are executed by Training Team and other business units.</p><p>- Coach &amp; Develop Training Managers and Trainers in their core competencies.</p><p>- Conduct Performance Reviews for Training Managers covering help items, New Hire Performance, Training Throughput, Trainer Observation, Training Reaction Quotient, Productivity, Action Plans and Initiatives.</p><p>- Establish development plans for Training Managers and ensures it s in place for Trainers.</p><p>- Ensures client related billable/non-billable reports and every other reporting requirements are collated, audited and sent out all through Analyst/Coordinator</p><p>- Maintain updated hiring &amp; resource planners (TRPD) for all the operating center/site.</p><p>- Ensures consistency &amp; compliance to all CLS mandated tools, &amp; reporting guidelines (e.g. TRPD, CLS Tracker, Trainer Productivity, etc) (via Training Specialists/Managers &amp; Coordinator).</p><p>- Creates weekly CLS site report (4 Blocker).</p><p>- Management of the Site Training Budget; people (VTF &amp; Trainers utilization), facilities and equipment. Drive hiring and sourcing. Establish and execute CLS strategies to address program challenges</p><p>- Proactively engages and manages the operating-center service delivery relationship.</p><p>- Proactively seeks to improve Training Delivery for the site via content, context &amp; curriculum analysis. Uses other acceptable ISD/Improvement Methodologies as applicable.</p><p>- Demonstrate business acumen to analyze and design solutions that address performance challenges</p><p>- Assess if need of new technology or methodology is needed to enhance performance and support for new hires.</p><p>- Maintain and understand the pulse of the Program/Site</p><p>- Articulate drivers and root causes enabling design of initiatives, working with Site Leadership and other business units.</p><p>- Formulate initiatives to improve retention, satisfaction and engagement</p><p>- Forecast CLS talent needs and develop human capital management solutions answering both current and future needs</p><p>- Partners with stakeholders to support revenue growth and demands for the operating center.</p><p>- Represents CLS in all relevant strategic and tactical forums; internal &amp; external for the operating center.</p><p>- Partners with Service Delivery and Quality to determine needs and gaps within the operating site.</p><p>- Conducts &amp; leads detailed gaps &amp; needs analysis and post-training assessment initiatives for the program.</p><p>- Lead special projects or new business developments that require specialized training attention.</p><p>- Analyze and correlate Daily Training Pulse and Training Reaction Quotient results with Echo Survey, Attrition Trend, and New Hire Performance to enable formulation of initiatives to address employee retention and performance issues.</p><p>- Lead/ participate in CLS Geo-wide projects targeting process improvements, innovations, department governance.</p><p><strong>Desired Candidate Profile</strong></p><p>College Degree (Masters/MBA is a plus) Minimum of 7 years BPO experience with at least 4-5 years of managing Training and Development business unit. Demonstrated ability to use MS Office applications: Excel, Power Point, Word, and Outlook Excellent written and oral communication skills Excellent ability to build networks within and across functions through proactive communication. Ability to maintain a high degree of confidentiality and professionalism is critical Strong work ethic, integrity, flexibility, diversity, customer service orientation, leadership/coaching skills and team building abilities are essential</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> On behalf of our client, we are seeking a detail-oriented and results-driven <strong>Finance Manager</strong> to oversee all financial operations, ensure compliance with accounting standards, and support strategic business decisions. The ideal candidate will have strong analytical skills, leadership experience, and a solid understanding of budgeting, forecasting, and financial reporting. <br><strong><strong>Key Responsibilities:</strong></strong><br><ul><li>Manage day-to-day financial operations, including accounting, budgeting, and forecasting.</li><li>Prepare monthly, quarterly, and annual financial statements.</li><li>Monitor cash flow, expenditures, and financial performance.</li><li>Develop and implement financial policies, procedures, and internal controls.</li><li>Conduct financial analysis to support business planning and decision-making.</li><li>Ensure compliance with local accounting standards, tax laws, and company policies.</li><li>Collaborate with auditors, banks, and external stakeholders.</li><li>Lead and mentor the finance team to achieve departmental objectives.</li></ul><strong><strong>Requirements:</strong></strong><br><ul><li>Bachelor's degree in Accounting, Finance, or related field</li><li>Master's Degree is a must.</li><li>Proven experience (5+ years) as a Finance Manager or similar role.</li><li>Strong knowledge of accounting principles, financial regulations, and reporting standards.</li><li>Proficiency in ERP systems and Microsoft Excel.</li><li>Excellent analytical, problem-solving, and communication skills.</li><li>Ability to manage multiple priorities and meet deadlines.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> On behalf of our client, we are seeking a detail-oriented and results-driven <strong>Finance Manager</strong> to oversee all financial operations, ensure compliance with accounting standards, and support strategic business decisions. The ideal candidate will have strong analytical skills, leadership experience, and a solid understanding of budgeting, forecasting, and financial reporting. <br><strong><strong>Key Responsibilities:</strong></strong><br><ul><li>Manage day-to-day financial operations, including accounting, budgeting, and forecasting.</li><li>Prepare monthly, quarterly, and annual financial statements.</li><li>Monitor cash flow, expenditures, and financial performance.</li><li>Develop and implement financial policies, procedures, and internal controls.</li><li>Conduct financial analysis to support business planning and decision-making.</li><li>Ensure compliance with local accounting standards, tax laws, and company policies.</li><li>Collaborate with auditors, banks, and external stakeholders.</li><li>Lead and mentor the finance team to achieve departmental objectives.</li></ul><strong><strong>Requirements:</strong></strong><br><ul><li>Bachelor's degree in Accounting, Finance, or related field</li><li>Master's Degree is a must.</li><li>Proven experience (5+ years) as a Finance Manager or similar role.</li><li>Strong knowledge of accounting principles, financial regulations, and reporting standards.</li><li>Proficiency in ERP systems and Microsoft Excel.</li><li>Excellent analytical, problem-solving, and communication skills.</li><li>Ability to manage multiple priorities and meet deadlines.</li></ul><br> </div>

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).<br><br><strong>About The Role<br><br></strong>As a Data Analyst at Monks, you will work on designing, implementing, and maintaining robust data foundations that enable our clients to better understand marketing and product performance. You will help ensure that tracking, measurement, and analytics setups are accurate, scalable, and reliable, using tools such as Google Tag Manager, Google Analytics 4, Amplitude, Adobe Customer Journey Analytics, Adobe Launch, Piano Analytics, Firebase, and GCP. You will also be at the forefront of AI-driven innovation, helping to develop AI-powered automations and workflows that make data more accessible, actionable, and ready to support advanced analytics and machine learning initiatives.<br><br>You should have a strong foundation in data literacy and the ability to translate technical requirements into practical business insights. Ideally, you have experience working with marketing, product, or digital analytics data, along with a solid understanding of data collection, tagging, measurement frameworks, data quality, and cloud technologies. While the role mainly focuses on analytics and data foundations, it also offers opportunities to contribute to AI automation, data engineering, and machine learning enablement projects.<br><br>This role spans across the EMEA and MENA regions and involves close collaboration with our Analytics, Strategy, and Solutions Engineering teams. We offer a dynamic and challenging work environment at the forefront of AI-driven innovation in marketing. If you're passionate about pushing the boundaries of what’s possible, we encourage you to apply!<br><br><strong>Responsibilities<br><br><br></strong><ul><li>Translate business requirements into technical requirements (measurement plans) and follow through with project execution</li><li>Implement Analytics and/or Marketing tags through any given tag management tool (Google Tag Manager)</li><li>Collaborate across client’s global teams on the execution of analytics projects</li><li>Ensure accountability across project teams delivering quality and timeliness and work to exceed baseline-level content and deadlines across defined scopes of work as well as new opportunities</li><li>Support the Monks Data Team to improve service delivery capabilities and identify project growth opportunities</li><li>Eager to develop and build AI automations in the analytics space </li><li>Write simple SQL queries in cloud platforms to extract insights from large datasets</li><li>Communicate basic technical concepts and results to both technical and non-technical stakeholders, including clients.<br><br><br></li></ul><strong>About You<br><br></strong><strong>The essentials:<br><br><br></strong><ul><li>Bachelor's or Master's in a quantitative subject such as Computer Science or a related field.</li><li>1+ years of working experience in data analytics or a related field.</li><li>A good understanding of Google BigQuery is beneficial.</li><li>Fluent English communication and written skills.</li><li>Strong analytical and problem-solving skills with the ability to work independently and in a team environment.</li><li>Strong data analysis abilities (knowledge of Python/JavaScript very beneficial)</li><li>Strong analytical and consulting skills, rooted in the ability to draw and communicate insights from multiple data points</li><li>Excellent consultative approach to developing and managing business relationships</li><li>Ambition to perform unprecedented tasks and obtain new skills, be comfortable with uncertainty and adapt to a rapidly changing environment</li><li>Ability and desire to scale knowledge and learning to other junior (and at times senior) team members<br><br><br></li></ul><strong>Not a Must, But a Plus<br><br><br></strong><ul><li>Bachelor's or Master's Degree in Computer Science. </li><li>Previous agency or consultancy experience is a plus.</li><li>GA4 Certification.</li><li>Experience with marketing analytics tools and data (e.g. Google Analytics, Adobe Analytics).</li><li>Familiarity with social data and AI tools (e.g. Instagram, Facebook, TikTok, ChatGPT, Claude, Gemini, etc).</li><li>Knowledge of digital advertising industry practices and client verticals (retail, finance, etc.) is a plus.</li><li>Experience with Data Studio or any visualisation tool<br><br><br></li></ul><em>At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission.<br><br></em><strong>About Monks<br><br></strong>Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.<br><br>This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.<br><br>We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.<br><br>

<strong>Job Title<br><br></strong>Work Permit Manager<br><br><strong>Job Description<br><br></strong>Handling inhouse work permit function<br><br>ob Description<br><br>Work Permit &amp; Immigration Manager<br><br><strong>Job Title:</strong> Work Permit &amp; Immigration Manager<br><br><strong>Department:</strong> Payroll<br><br><strong>Reports To:</strong> Associate Director, Payroll<br><br><strong>Location:</strong> Egypt<br><br><strong>Job Summary<br><br></strong>The Work Permit &amp; Immigration Manager is responsible for managing the end-to-end work permit, residency, visa, and immigration processes for expatriate employees working in Egypt. The role ensures full compliance with Egyptian labor, immigration, and governmental regulations while facilitating the efficient onboarding, renewal, transfer, assignment, and separation of expatriate employees.<br><br>The position serves as the organization's subject matter expert (SME) on immigration and expatriate compliance, partnering closely with Payroll, People Solutions, Legal, Finance, Government Relations, and external authorities to ensure operational excellence, regulatory compliance, and a seamless employee experience.<br><br>The role is also responsible for managing workforce localization compliance, work permit quotas, government inspections, immigration audits, and expatriate reporting while driving process improvements and automation initiatives.<br><br>Key Responsibilities<br><br>Work Permit &amp; Immigration Management <br><br><ul><li>Manage the end-to-end lifecycle of work permits and residency permits for expatriate employees.</li><li> Ensure timely processing of:</li><ul><li>New work permits</li><li>Renewals</li><li>Transfers</li><li>Amendments</li><li>Cancellations</li><li>Exit procedures</li></ul><li>Oversee visa applications and residency documentation requirements.</li><li>Ensure all expatriate employees maintain valid legal authorization to work and reside in Egypt.</li><li>Maintain accurate immigration records and employee files.<br></li></ul>Compliance &amp; Regulatory Management <br><br><ul><li> Ensure compliance with all applicable:</li><ul><li>Egyptian Labor Laws</li><li>Immigration Laws</li><li>Ministry of Manpower regulations</li><li>General Authority requirements</li><li>Residency and visa regulations</li></ul><li>Monitor legislative and regulatory changes impacting expatriate employment.</li><li>Assess compliance risks and recommend mitigation strategies.</li><li>Develop and maintain internal immigration policies and procedures.</li><li>Ensure adherence to government requirements related to employment of foreign nationals.<br></li></ul>Expatriate Workforce Planning &amp; Localization<br><br><ul><li>Manage expatriate employment quotas and workforce localization requirements.</li><li>Monitor foreign national headcount against statutory limitations.</li><li>Advise business leaders on expatriate workforce planning and compliance requirements.</li><li>Support strategic workforce decisions involving expatriate talent.</li><li>Partner with recruitment and HR teams to ensure compliance before hiring foreign employees.<br><br></li></ul>Government Relations &amp; External Stakeholder Management <br><br><ul><li> Serve as the primary liaison with:</li><ul><li>Ministry of Manpower</li><li>Immigration Authorities</li><li>Passport and Residency Departments</li><li>Relevant Government Agencies</li></ul><li>Build and maintain effective working relationships with governmental stakeholders.</li><li>Manage relationships with external legal advisors and immigration consultants.</li><li>Coordinate and facilitate submission of all required documentation to governmental entities.<br></li></ul>Expatriate Onboarding &amp; Offboarding<br><br>Onboarding<br><br><ul><li>Support expatriate employees and business leaders throughout the work authorization process.</li><li>Coordinate immigration requirements prior to employee commencement.</li><li>Ensure all approvals and permits are obtained before employment begins.</li><li>Provide guidance on relocation and residency requirements.<br><br></li></ul>Offboarding<br><br><ul><li>Manage permit cancellations and residency closures.</li><li>Ensure compliance with governmental requirements upon expatriate separation.</li><li>Coordinate final immigration clearances and documentation.<br><br></li></ul>Audit, Inspection &amp; Risk Management<br><br><ul><li>Lead all work permit and immigration audits, inspections, and governmental reviews.</li><li>Prepare required compliance documentation.</li><li>Respond to government inquiries and inspection findings.</li><li>Maintain audit-ready records and documentation.</li><li>Implement corrective actions resulting from inspections and compliance reviews.<br><br></li></ul>Reporting &amp; Compliance Monitoring <br><br><ul><li>Develop and maintain expatriate compliance dashboards.</li><li> Track:</li><ul><li>Work permit expirations</li><li>Residency renewals</li><li>Visa validity</li><li>Compliance status</li><li>Quota utilization</li><li>Government filing deadlines</li></ul><li>Produce periodic reports for leadership.</li><li>Escalate compliance risks and renewal exceptions.</li><li>Monitor KPIs and service-level commitments.<br></li></ul>Process Improvement &amp; Digital Transformation<br><br><ul><li>Identify opportunities to streamline and automate immigration processes.</li><li>Implement tracking mechanisms and workflow improvements.</li><li>Develop standard operating procedures and governance controls.</li><li>Enhance reporting capabilities and compliance monitoring tools.</li><li>Support payroll and HR transformation initiatives impacting expatriate administration.<br><br></li></ul>Stakeholder Management &amp; Advisory <br><br><ul><li> Provide expert guidance on immigration implications of:</li><ul><li>New hires</li><li>Internal transfers</li><li>Promotions</li><li>Compensation changes</li><li>International assignments</li><li>Business restructuring</li></ul><li> Partner with:</li><ul><li>Payroll</li><li>People Solutions</li><li>Talent Acquisition</li><li>Legal</li><li>Finance</li><li>External Authorities</li></ul><li>Act as the organization's subject matter expert on employment eligibility and expatriate compliance.<br></li></ul><strong>Qualifications<br><br></strong>Education<br><br><strong>Required<br><br></strong><ul><li>Bachelor's Degree in Business Administration, Human Resources, Public Administration, Law, Political Science, International Relations, or related field.<br><br></li></ul><strong>optional<br><br></strong><ul><li>Master's Degree or Postgraduate Diploma in Human Resources, Business Administration, Labor Law, International Mobility, or related discipline.<br><br></li></ul><strong>Experience<br><br></strong>Required <br><br><ul><li> 8–10+ years of experience in:</li><ul><li>Work Permit Administration</li><li>Immigration Management</li><li>Government Relations</li><li>HR Operations</li><li>Compliance Management</li></ul><li>Minimum 3 years in a leadership or managerial role.</li><li>Extensive experience dealing with Egyptian governmental authorities and immigration agencies.</li><li>Proven experience managing expatriate populations in a multinational organization.</li><li>Experience conducting audits, inspections, and compliance reviews.</li><li>Strong knowledge of foreign labor regulations and permit requirements in Egypt.<br></li></ul><strong>Preferred<br><br></strong><ul><li>Experience in BPO, Shared Services, Technology, or multinational environments.</li><li>Experience supporting high-volume expatriate populations.</li><li>Experience with global mobility programs and international assignments.</li><li>Experience implementing HRIS and compliance tracking systems.<br><br></li></ul>Technical Knowledge<br><br>Advanced Knowledge Of<br><br><ul><li>Egyptian Labor Law</li><li>Egyptian Immigration Regulations</li><li>Work Permit Requirements</li><li>Residency Permit Processes</li><li>Ministry of Manpower Regulations</li><li>Expatriate Employment Requirements</li><li>Government Inspection Procedures</li><li>Workforce Localization Requirements</li><li>Visa Administration Processes</li><li>Foreign Employee Compliance Requirements<br><br></li></ul>Working Knowledge Of<br><br><ul><li>Payroll operations</li><li>Tax implications affecting expatriates</li><li>HR lifecycle processes</li><li>Compensation and benefits administration</li><li>Employment contracts and labor compliance<br><br></li></ul>Core Competencies<br><br>Leadership Competencies<br><br><ul><li>Strategic Thinking</li><li>Decision Making</li><li>Stakeholder Influence</li><li>Team Leadership</li><li>Accountability</li><li>Change Management</li><li>Results Orientation<br><br></li></ul>Functional Competencies<br><br><ul><li>Immigration Expertise</li><li>Government Relations</li><li>Regulatory Compliance</li><li>Risk Management</li><li>Policy Interpretation</li><li>Workforce Planning</li><li>Audit Management</li><li>Vendor Management</li><li>Process Governance<br><br></li></ul>Behavioral Competencies<br><br><ul><li>Integrity and Confidentiality</li><li>Attention to Detail</li><li>Problem Solving</li><li>Customer Focus</li><li>Relationship Building</li><li>Adaptability</li><li>Resilience</li><li>Professional Judgment<br><br></li></ul>Technical Skills<br><br><ul><li>Advanced Microsoft Excel</li><li>Workday HRIS (preferred)</li><li>Immigration Case Management Systems</li><li>Reporting &amp; Analytics</li><li>Compliance Tracking Tools</li><li>Process Documentation</li><li>Project Management</li><li>Power BI (preferred)</li><li>Microsoft PowerPoint</li><li>Government Portal Administration<br><br></li></ul>Key Performance Indicators (KPIs)<br><br><ul><li>100% timely renewal of work permits and residency permits.</li><li>Zero fines or penalties resulting from non-compliance.</li><li>Government filing accuracy rate.</li><li>Expatriate onboarding cycle time.</li><li>Immigration case resolution turnaround time.</li><li>Compliance audit success rate.</li><li>Accuracy of compliance dashboard and reporting.</li><li>Permit renewal SLA achievement.</li><li>Workforce localization compliance achievement.</li><li>Stakeholder satisfaction scores.<br><br></li></ul>Concentrix Leadership Expectations<br><br><ul><li>Demonstrate Concentrix values through compliance, accountability, and customer focus.</li><li>Drive excellence in expatriate employee experience and regulatory compliance.</li><li>Foster strong partnerships with governmental authorities and business leaders.</li><li>Lead continuous improvement and automation initiatives.</li><li>Promote a culture of operational excellence, governance, and proactive risk management.</li><li>Ensure the organization remains fully compliant while enabling business growth through efficient management of expatriate talent.</li></ul>

<p>Key Responsibilities:<br>Opportunity Identification &amp; Solution Proposals<br>Identify new opportunities to apply data analytics and AI services across business functions and client engagements and proactively surface them to leadership.<br>Collaborate with stakeholders to evaluate the business value, feasibility, and priority of each opportunity, translating ambiguous needs into clearly defined problem statements.<br>Develop comprehensive proposals and RFP/RFI responses covering scope, approach, architecture, staffing, man-day estimates, timeline, and expected impact, and present them persuasively to technical and non-technical audiences.<br>Build the business case for investment, including the trade-offs and risks of each proposed approach.<br>Lead scoping and discovery workshops with clients, and manage scope changes and contract amendments when requirements evolve beyond the agreed perimeter.<br>Solution Design &amp; Delivery<br>Design custom data and AI solutions tailored to the defined business need including multi-agent pipelines, RAG systems, and LLM-powered workflows selecting appropriate tools, frameworks, architectures, and models.<br>Own the deployment of solutions into client and cloud environments working with the team on CI/CD pipelines, containerization, environment setup, and post-deployment monitoring so that solutions run reliably in production<br>Define how solution quality is measured (e.g. accuracy, coverage, reliability), build evaluation and validation loops for LLM and agent outputs, monitor performance in production, and drive continuous enhancement based on observed results and user feedback.<br>Ensure solutions are built to be maintainable, scalable, and reliable rather than optimized for a single successful demonstration.<br>Manage the cost and performance of AI workloads token and compute consumption, cloud spend, latency and make architecture trade-offs that keep solutions economically sustainable.<br>Build solutions that respect data privacy, security, and responsible AI requirements by design, particularly for public-sector and regulated clients.<br>Technology Scouting &amp; Standards<br>Stay informed on the latest business applications, tools, and methods in data analytics and AI, including LLMs, agentic frameworks, and deployment, MLOps, and LLMOps platforms.<br>Evaluate emerging technologies against Infomineo's actual needs and introduce those that offer genuine advantage, with a clear rationale for adoption.<br>Define and champion technical standards and best practices for how data and AI solutions are built, evaluated, and deployed, in collaboration with department and Tech/R&amp;D leadership.<br>Project Leadership<br>Lead projects end-to-end, coordinating priorities across concurrent initiatives and allocating resources to match business impact.<br>Communicate progress, risks, dependencies, and trade-off decisions clearly and proactively to the Head of AI &amp; Analytics Services, clients, and wider stakeholders.<br>Anticipate delivery risks early and drive resolution rather than escalating them unresolved.<br>Plan team capacity and staffing across concurrent engagements, matching people to projects based on skills, workload, and business impact, and flag resourcing gaps early.<br>Define and maintain the team's delivery rituals, estimation practices, quality and review routines, and escalation paths, and improve them as the team grows.<br>Team Development &amp; Mentorship<br>Serve as a mentor and coach to the team, providing guidance, training, and career development opportunities.<br>Manage the performance and development of team members regular 1:1s, feedback, performance conversations, objective setting, and career growth planning.<br>Contribute to hiring, onboarding, and retention for the team: defining profiles, interviewing candidates, and integrating new joiners effectively.<br>Recognize strong performance and address underperformance constructively and early.<br>Teach team members how to approach problems effectively how to frame a question, choose an approach, and validate a result and empower them to apply these strategies independently.<br>Build a culture of technical rigour, intellectual curiosity, and shared ownership of outcomes.<br>Professional Standards, Security &amp; Responsible AI<br>Uphold client confidentiality, data protection, information security, and company policies across all engagements, and ensure the team does the same.<br>Apply responsible AI practices transparency on model limitations, human oversight, and appropriate use of client data and raise concerns early when a use case warrants it.</p><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications:</h4><p>Proven track record in data analytics, data science, or AI solution delivery, with experience owning delivery end-to-end and guiding the work of others typically built over 6 or more years, though readiness is assessed on demonstrated capability rather than years alone.<br>Demonstrated experience delivering technical solutions in a client-facing or stakeholder-facing context, with exposure to a range of technical solution types rather than a single repeated use case.<br>Solid working knowledge of DevOps practices (CI/CD, Docker, cloud environment configuration, monitoring), with the ability to own deployment end-to-end alongside the team.<br>Proven ability to develop and present solution proposals that translate a business need into a defined technical approach, scope, and value case.<br>Hands-on experience designing and delivering LLM-based and agentic AI solutions in production (e.g. multi-agent pipelines, RAG, tool use), using orchestration frameworks such as LangGraph, LangChain, or equivalent, alongside strong working knowledge of machine learning.<br>Experience defining evaluation methods for LLM and agent outputs (test sets, quality metrics, human or model-based review) and using them to drive improvement.<br>Ability to reason about and optimize the cost, latency, and reliability of AI systems.<br>Hands-on technical proficiency in Python and SQL, with the depth to design solutions, review the team's work, and make credible architectural decisions.<br>Familiarity with deployment and MLOps/LLMOps practices (e.g. deployment, monitoring, versioning, and lifecycle management) on at least one major cloud platform (GCP, AWS, or Azure).<br>Solid project management capability managing scope, priorities, resources, and timelines across concurrent initiatives, including estimating effort in man-days.<br>Experience managing or mentoring technical team members, with a genuine interest in developing others.<br>Excellent communication skills in English, with the ability to move fluently between business and technical conversations.<br>Professional proficiency in French is strongly preferred.<br>Bachelor's or Master's degree in Computer Science, Data Science, Engineering, Statistics, or a related quantitative field.</p><h4>Preferred Skills:</h4><p>Experience in a consulting, professional services, or client-delivery environment, including contributing to RFP responses and commercial proposals.<br>Experience building or scaling a data/AI function or Center of Excellence from an early stage.<br>Experience with clients, AI governance frameworks, or responsible AI practices.<br>Relevant cloud, data, or AI certifications (e.g. Google Cloud Professional Machine Learning Engineer or equivalent).<br>Working proficiency in Arabic.</p>

<p>Org. Setting and Reporting Created in December 1999, the United Nations Office for Disaster Risk Reduction (UNDRR) is the designated focal point in the United Nations system for the coordination of efforts to reduce disasters and to ensure synergies among the disaster reduction activities of the United Nations and regional organizations and activities in both developed and less developed countries. Led by the United Nations Special Representative of the Secretary-General for Disaster Risk Reduction (SRSG), UNDRR has over 160 staff located in its headquarters in Geneva, Switzerland, and in regional offices. Specifically, UNDRR guides, monitors, analyses and reports on progress in the implementation of the Sendai Framework for Disaster Risk Reduction 2015-2030, supports regional and national implementation of the Framework and catalyzes action and increases global awareness to reduce disaster risk working with UN Member States and a broad range of partners and stakeholders, including civil society, the private sector, parliamentarians and the science and technology community. This project position is based in the Regional Office for Arab States in Cairo, Egypt and reports to the Deputy Chief, under the overall authority of the Chief of the Regional Office. Responsibilities Within delegated authority, the incumbent will be responsible for the following duties: 1. Supports the installation, implementation, and operational use of DELTA-Resilience to strengthen national disaster risk and resilience analytics. 2. Assists in Sendai Framework Monitor (SFM) reporting and utilization, including data compilation, data quality check, validation, liaison with country coordinators and contributors, and submission in line with Sendai Framework indicators. 3. Building on existing loss and damage databases, including DesInventar, contributes to improving the quality, consistency, and interoperability of disaster loss and damage data across national systems. 4. Aligned with the Sendai Gender Action Plan (Sendai GAP), assists the improvement of data disaggregation by sex, age, income, and disability level, as well as by hazard types. 5. Contributes to the implementation of Global Disaster-Related Statistics Frameworks (G-DRSF) and the integration of disaster data and other official statistics domains to support losses and damages tracking. 6. Capacity Building: a. Supports capacity development of partners through technical assistance, training activities, and user support on disaster-related statistics and reporting tools. b. Contributes to the development of regional and national data training materials for primarily DELTA-Resilience and SFM. 7. Contributes to analytical inputs, reports, and monitoring products that inform risk-informed planning and decision-making. 8. Data Management and Systems Support: a. Compiles, clean, and tabulate disaster-related data and metadata, including SDG-relevant information, from official national and international sources. b. Maintains the DELTA-Resilience portal by performing backend data entry, uploading content, and updating statistical snapshots, blogs, indicators, and data sources as requested. c. Monitors National Statistical Office update calendars to ensure the most updated available official statistics are utilized. d. Verifies the accuracy and consistency of all information, data, and metadata entries to ensure high-quality reporting and portal integrity. 9. Performs other duties as required by UNDRR ROAS.</p><p><strong>Desired Candidate Profile</strong></p><h2>Competencies</h2><ul><li><strong>Professionalism:</strong> Knowledge and understanding of theories, concepts and approaches relevant to data analysis, data science or other related specialized field. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to develop sources for data collection. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Ability to apply a human rights- and gender-based approach in UNDRR s work to promote inclusion and uphold the principle of leaving no one behind.</li><li><strong>Teamwork:</strong> Work collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.</li><li><strong>Planning &amp; Organizing:</strong> Develop clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.</li></ul><h2>Education</h2><p>Advanced university degree (Master's degree or equivalent) in data sciences, statistics, economics, disaster risk reduction, information science, computer science, management information systems or related field is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.</p><h2>Job - Specific Qualification</h2><p>Successful completion of non-degree programs in data analytics, business analytics or data science programs is desirable.</p><h2>Work Experience</h2><p>No work experience is requisite with a relevant advanced university degree. Two (2) years of experience in data analysis, data sciences, statistics, data monitoring, disaster risk reduction, socio-economic development, or other related area in combination with a first level university degree is required. Experience in disaster risk assessment and monitoring, disaster risk reduction, or related area is required. Experience in working with the United Nations Common System or international organizations in supporting countries through technical cooperation and capacity development programmes is desirable. Experience in data management, data analysis and data visualization tools (e.g. Tableau, Microsoft Power BI) and statistical/econometric software packages (e.g. STATA) is desirable.</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. French is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p>

<p>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals (SDGs). As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDGs. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The Associate Data Scientist contributes to the development and delivery of data science solutions to better enable the planning, decision making, and implementation of organization programmes. It contributes to the design of the products that provide situational awareness, insight, and predictive assessment to guide programme management and execution. It also contributes to identifying significant issues and opportunities to implement innovative approaches and evidence-based reasoning to complex organizational issues. This role contributes to interacting with counterparts and technical staff in relevant organizational units in data analytics, data engineer, data owners and subject matter experts to support data initiatives through building data models to be used in data analysis, prediction in support of organization's requirements and compliance with data governance, protection and security needs. It also contributes to external relationship with the UN funds, programs and other UN specialized agencies, research institutes and business industry, consultants, and NGOs to collaborate and exchange best practices and to update on new products or services. This position is located within the Office of the United Nations Resident Coordinator (Head RCO) in Cairo, Egypt, and reports to the Development Coordination Officer, Strategic Planning and RCO Team Leader. Responsibilities Within delegated authority the incumbent will support on inter-agency UNCT groups, track the Cooperation Framework and perform the following duties:</p><ol><li>Implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.</li><li>Contribute to the identification, analysis and interpretation of trends or patterns, using statistical methods to identify relevant features and variables in structured sources of information and data.</li><li>Implement process improvement mechanisms for data analytics tasks; acquire and clean data from primary or secondary sources and maintain databases/data systems.</li><li>Contribute to the development of reports, dashboards or other tools to effectively summarize findings and convey information to management.</li><li>Track and report on progress regarding department specific data initiatives.</li><li>Contribute to the creation of basic data visualization outputs to aid decision-making and communications of analysis outputs.</li><li>Contribute to project tasks, assist with data collection and initial analysis, and report unresolved issues to senior staff.</li><li>Contribute to the production of data products like reports or newsletters related to data analysis activities.</li><li>Contribute to data collection and gathering business requirements across departments to identify pain points and support data-driven analysis.</li><li>Compile and clarify data insights and develop supporting materials in preparation for stakeholder communications.</li><li>Keep abreast of the current and emerging trends and developments in data analytics best practices, technologies, tools, etc.</li><li>Contribute to data collection and preliminary analysis to support the preparation and verification of data used in model assessments.</li><li>Contribute to the design and development of data science products to reveal insights and to provide an understanding or knowledge of the data that would otherwise not be detected without the application of advanced analytical methods such as artificial intelligence, machine learning, predictive analytics, data and text mining, natural language processing, statistics, and use of relevant algorithms and computational approaches.</li><li>Contribute to the development of processes and tools to monitor and analyze model performance and data accuracy.</li><li>Contribute to activities aimed at building capacity of staff on data analytics, including trainings for staff members and other personnel.</li><li>Contribute to the trainings and workshops on data analytics.</li><li>Contribute to data preparation and preliminary analysis, support team members in data verification and routine reporting tasks, help in administrative aspects of the work plan.</li><li>Perform other related tasks as assigned.</li></ol><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2><p>An advanced university degree (Master's degree or equivalent) in computer science, data science, analytics, statistics, applied mathematics, information management, data management, information systems, information science, economic or social sciences, or a related field, is required. A first-level university degree (Bachelor s degree or equivalent) in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree.</p><h2>Work Experience</h2><p>A minimum of two (2) years of progressively responsible experience demonstrating the knowledge, skills and ability to translate business requirements into technical solutions, is required. Knowledge of foundational concepts in data manipulation and data analysis such as data structures and statistical methods is required. Knowledge of the data lifecycle including data collection, data wrangling, analysis, visualization, deployment, monitoring, and reporting is required. Knowledge in database management to extract, transform, and load data from various sources is required. Demonstrated skills in data storytelling and data visualization tools such as Tableau, Power BI, Qlik, and R is required. Demonstrated ability to trouble-shoot and solve complex data problems, is required. Demonstrated experience and skills to communicate complex and technical matters to diverse audiences is required. Experience and knowledge of core data science and analytics concepts, including statistics and predictive modelling is desirable. Demonstrated skills in data integration tools such as Jupyter, Matlab, Knime, SPSS, and SAS is desirable.</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is required.</p>